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The fitness industry continues to thrive. Even as consumers reduce discretionary spending, many see gym memberships as an essential indulgence. And while value may be key for some fitness buffs, others are willing to splurge on pricier health clubs.
We dove into the data for two premium fitness chains – Life Time and Orangetheory – to better understand what’s driving their recent success.
It’s no secret that value has dominated the consumer mindset this summer – including in the fitness category. And low-cost chains like Crunch Fitness and Planet Fitness remain popular choices for gym-goers. Still, upscale gyms are carving out their share of visit gains.
Since April 2024, Life Time and Orangetheory have driven consistent year-over-year (YoY) visit growth. In Q2 2024, foot traffic increased 5.4% to Life Time and 7.8% to Orangetheory compared to 2023.
Life Time encourages community and aims to be more than just a place to exercise – which is reflected in the cost of membership. The luxurious amenities at its “athletic country clubs” are complemented by events and nearby coworking spaces and even residential complexes at some locations. And increased foot traffic suggests that more consumers are opting into Life Time’s lifestyle.
Orangetheory takes a different approach to fitness. Aside from a premium membership tier which offers unlimited classes, the Orangetheory model allows members to pay monthly for a set number of guided workouts at its boutique-style gyms. Orangetheory prices aren’t cheap, but considering the personal attention and real-time biofeedback gym-goers enjoy, it’s no wonder the concept is resonating with consumers.
Digging deeper into the data reveals that visitors to Life Time and Orangetheory are highly engaged with the brands, frequently visiting the club or taking regular classes. And the more members are engaged, the more likely they are to renew or upgrade memberships.
In Q2 2024, 86.0% of Life Time’s visits were made by frequent visitors (those that visited at least four times a month) – a higher share than that of value fitness chains (78.3%).
Meanwhile, 63.0% of Orangetheory’s visits came from frequent visitors. This slightly lower share may be due to the fact that Orangetheory offers pre-purchased class packs – which allow gym-goers to spread out their workouts over a longer period of time. And this allows Orangetheory to drive traffic from casual gym-goers who may avoid monthly gym memberships altogether.
While Life Time and Orangetheory experience different shares of frequent visits, analyzing the demographic characteristics of each provides further insight into the audiences from which they drive traffic.
Perhaps unsurprisingly, Life Time’s captured market featured the largest share of high-income households in Q2 2024 (i.e. those with HHIs above $150K), followed by Orangetheory. And value gyms were more likely to draw consumers with HHIs below $100K.
But notably, Life Time, Orangetheory, and value gyms all drew diverse audiences. Some 40.5% of Life Time’s captured market was made up of households with HHIs below $100K – while 19.7% of value gyms’ captured markets were made up of households with HHIs over $150K. And the captured markets of all three had similar shares of households making between $100K and $150K.
So while the highest income consumers may be most likely to visit the upscale chains, those making $100K-$150K are almost as likely to visit a value-focused gym.
Value-focused gyms and upscale health clubs each have a place in the wide fitness landscape, with demand for both growing strong. Will the industry continue to be a winner as 2024 comes to a close?
Visit Placer.ai to find out.
This blog includes data from Placer.ai Data Version 2.1, which introduces a new dynamic model that stabilizes daily fluctuations in the panel, improving accuracy and alignment with external ground truth sources.
Convenience stores, or c-stores, have been one of the more exciting retail categories to watch over the past few years. The segment has undergone significant shifts, embracing more diverse offerings like fresh food and expanded dining options, while also exploring new markets and adapting to changing consumer needs.
We took a closer look at how the segment is faring as Q3 2024 draws to a close.
Convenience stores are increasingly viewed not only as places to fuel up, but as affordable destinations for quick meals, snacks, and other necessities. And analyzing monthly visits to the category shows that it is continuing to benefit from its positioning as a stop for food, fuel, and in some cases, tourism.
Despite lapping a strong H1 2023, visits to the category either exceeded last year’s levels or held steady during all but one of the first eight months of 2024 – highlighting the segment’s ongoing strength. Only in January 2024 did C-stores see a slight YoY dip, likely reflecting a weather-induced exaggeration of the segment’s normal seasonality.
Indeed, examining monthly fluctuations in visits to c-stores (compared to a January 2021 baseline) shows that foot traffic to the category tends to peak in summer months – perhaps driven by summer road trips and vacations – and slow down significantly in winter. Given summer’s importance for convenience stores, the category’s August YoY visit bump is a particularly promising indication of c-stores’ robust positioning this year.
While some C-store chains, like 7-Eleven, have a nationwide presence, others are concentrated in specific areas of the country. But as the popularity of C-stores continues to grow, regional chains like Wawa, Buc-ee’s, and Sheetz are expanding into new territories, broadening their reach.
Wawa, a beloved brand with roots in Pennsylvania, has become synonymous with its fresh sandwiches, coffee, and a highly loyal customer base. Wawa has been a major player in the c-store space in recent years, with a revamped menu driving ever-stronger foot traffic to its Mid-Atlantic region stores. Between January and August 2024, YoY visits to the chain were mostly elevated. And the chain is now venturing into states like Florida – where its store count has grown significantly over the past few years – as well as Georgia and Alabama.
Meanwhile, Texas favorite Buc-ee’s, though known for its enormous stores and mind boggling array of dining options, has a relatively small footprint – but that might be changing. The chain, which also outpaced its already-strong 2023 performance this year, is opening locations in Arkansas and North Carolina, further building on its reputation as a destination for travelers. And Sheetz, another regional chain with a strong presence in Pennsylvania, is also expanding, with plans to open locations in Southern states like North Carolina and Tennessee.
This trend toward regional expansion offers significant opportunities for growth, not only by increasing store count, but also by reaching new consumer bases and target audiences. Customer behavior differs between markets – and by expanding into new areas, c-stores can tap into unique local visitation patterns.
One metric that highlights local differences in consumer behavior is dwell time, or the amount of time a customer spends inside a convenience store per visit. In some regions, visitors tend to move in and out quickly, while in others, customers linger for longer periods of time.
Analyzing convenience store dwell times by state highlights substantial differences in visitor behavior. During the first eight months of 2024, coastal states (with the exception of Oregon) tended to see shorter average dwell times (between 7.5 and 11.8 minutes). On the other hand, in states like Wyoming, Montana, and North Dakota, average dwell times ranged between 21.2 and 28.2 minutes.
Interestingly, the states with the longest dwell times also have some of the highest percentages of truck traffic on interstate highways – suggesting that these longer stops are perhaps made by long-haul truckers looking for a place to shower, relax, and grab a bite to eat.
Even as regional favorites expand their reach, nationwide classic 7-Eleven is taking steps to further cement its growing role as a prime grab-and-go food and beverage destination. And like other dining destinations, the chain relies on limited-time offers (LTOs) to fuel excitement – and visits.
One of the most iconic, and beloved c-store LTOs is 7-Eleven’s Slurpee Day, which falls each year on July 11th. The event, during which all 7-Eleven locations hand out free slurpees, tends to drive significant upticks in foot traffic – and this year was no exception. Visits to the convenience store jumped by a whopping 127.3% on July 11th, 2024 relative to the YTD daily visit average – proving that good deals will bring customers in the door.
The convenience store sector continues building on the impressive growth seen in 2023. As many chains double down on expanding both their regional presence and their offerings, will they continue to drive growth in the coming years?
Visit Placer.ai to keep up with the latest data-driven convenience store updates.
This blog includes data from Placer.ai Data Version 2.1, which introduces a new dynamic model that stabilizes daily fluctuations in the panel, improving accuracy and alignment with external ground truth sources.
Darden Restaurants, Inc. is a major player in the restaurant industry, operating restaurants across a wide range of dining styles and price points. Recently, Darden announced plans to acquire Tex-Mex chain Chuy’s, a move that would add some 100 new locations across 16 states to the Darden portfolio.
We took a closer look at how the dining brand has performed over the past few months, and dug deeper into what impact the Chuy’s acquisition might have on Darden.
Darden's 2024 performance has been strong, with only three months – January, April, and July – showing YoY visit declines. January’s 2.9% decline was likely driven by unseasonably cold weather, while Easter weekend shifted visits across multiple retail categories in April 2024. And though July visits experienced a modest dip of 0.5% YoY, the drop was quickly offset by a 5.1% YoY increase in August.
This trend points to a recovery in consumer dining behavior, particularly in the full-service restaurant sector, where growth is being driven by consumers opting for higher-quality dining experiences over fast food options.
Darden owns and operates nearly 2,000 restaurants nationwide. Its three core brands – Olive Garden, LongHorn Steakhouse, and Cheddar’s Scratch Kitchen make up the bulk of these locations.
All three restaurant chains enjoyed overall positive momentum over the past few months, with LongHorn emerging as a standout performer. The chain saw its foot traffic increase in all months analyzed, with August 2024 visits elevated by 10.4% YoY.
Cheddar’s Scratch Kitchen and Olive Garden, too, experienced growth in all but two of the analyzed months, with August 2024 visits elevated by 3.1% and 6.9%, respectively, YoY. These trends point to consistent – and perhaps growing – consumer demand, a solid position as the holiday season approaches.
In July 2024, Darden announced its intention to acquire Chuy’s, an Austin-based Tex-Mex chain, a move that could add 101 stores to Darden’s already extensive portfolio. And while the acquisition is still pending, digging into the demographic and psychographic data offers some insight into what might make Chuy’s at home with the Darden family.
One defining factor of Darden’s restaurant portfolio might be its range – the chain offers dining options that appeal to people across a variety of income brackets. Its core brands – Cheddar’s Scratch Kitchen, Longhorn Steakhouse, and Olive Garden – cater to a customer base with household incomes similar to the nationwide median of $76.1K. But Darden’s broader portfolio includes several chains that appeal to wealthier patrons – visitors to Eddie V’s Prime Seafood, for example, came from trade areas where the median household income (HHI) was $105K.
Chuy’s visitor base, meanwhile, hails from trade areas with a median HHI of $86.2K. So the addition might help the restaurant group build on its core audience while appealing to higher-income diners who may be looking to “trade down” to a more casual, affordable meal without compromising on quality. This alignment allows Chuy’s to seamlessly fit within Darden's strategy, providing a diverse range of dining experiences while expanding its reach into higher-income markets.
Darden’s acquisition of Chuy’s also appears to be a strategic play to attract younger diners, a segment that continues to drive interest in Mexican and Teex-Mex cuisine. And examining the demographics of visitors across all Darden brands reveals that Chuy’s is particularly popular among “Young Professionals”, with 9.4% of its diners coming from trade areas classified as such by the Spatial.ai: PersonaLive dataset.
As young diners continue to be a category of interest for Darden, the Chuy’s acquisition may be the ticket to Darden maintaining its visit dominance in the coming years.
Darden continues to drive foot traffic across its wide portfolio of brands, offering something for every kind of diner. With plans to expand its core audience underway, will the restaurant group continue to improve its monthly visits?
Visit Placer.ai to keep up with the latest data-driven dining news.
This blog includes data from Placer.ai Data Version 2.1, which introduces a new dynamic model that stabilizes daily fluctuations in the panel, improving accuracy and alignment with external ground truth sources.
How did the Placer 100 Index for Retail & Dining fare in August 2024? We dove into the data to find out.
The final days of summer were a critical retail moment, with all eyes on back-to-school traffic performance. Analyzing year-over-year (YoY) foot traffic performance for the Placer 100 Index for Retail and Dining shows that since May 2024, visits have been on a positive growth trajectory – reaching a summer highpoint of 3.0% in August.
Back to school, it seems, was a significant driver of retail and dining foot traffic. And recent indications that consumer confidence has turned a corner may bode well for the fast-approaching holiday season.
How much of an impact did back-to-school activity have on retail and dining visits in August 2024? Further analysis of the Placer 100 Index reveals that the top-performing metro areas last month were college towns, which suggests that a surge in students out and about – shopping for back-to-school essentials and dining out – was a likely driver of local foot traffic.
The State College, PA Metro Area, home to Penn State University, for example, saw a 14.5% YoY change in overall retail and dining visits in August 2024. And other college towns with large student populations were also top YoY visit performers during the month. Blacksburg-Christiansburg, VA (14.2%), home to Virginia Tech, Ithaca, NY (12.1%), home to Cornell University, and Bloomington, IN (12.1%), home to Indiana University Bloomington – to name a few – all experienced significant visit growth compared to August 2023.
While the Placer 100 Index experienced foot traffic gains last month, digging deeper into the data reveals that in August 2024 consumers continued to prioritize value as they dined and shopped.
In addition to rapidly growing discount grocer Aldi, four value-focused chains were among August 2024’s top YoY visit performers. Five Below (17.5%), Big Lots (15.7%), HomeGoods (13.8%), and Ollie’s Bargain Outlet (13.7%) all showed impressive YoY traffic – and three out of the four were also among the top chains in terms of YoY visit-per-location growth.
One of the biggest YoY visits and visits-per-location winners in August 2024 was Big Lots, which recently announced voluntary Chapter 11 proceedings and an ownership transition while continuing to rightsize. With soon-to-be-closed locations offering steep markdowns, the chain has been driving significant traffic. And since Big Lots offers small-ticket items as well as big-ticket home furnishings, a back-to-school push likely contributed to the chain’s jump in August visits.
HomeGoods was also among the top chains in August 2024, with both YoY visits and visits-per-location (9.8%) growth. The chain’s social media campaign featuring college students furnishing their living spaces appears to have buoyed foot traffic during the homestretch of back-to-school shopping.
With summer in the rearview mirror, the focus shifts to fall and the fast-approaching holiday season. Will retail and dining visits sustain their momentum in the critical months ahead?
Visit Placer.ai to find out.
This blog includes data from Placer.ai Data Version 2.1, which introduces a new dynamic model that stabilizes daily fluctuations in the panel, improving accuracy and alignment with external ground truth sources.
The return to office (RTO) has been on an upswing, with employers across industries cracking down on remote work and requiring employees to put in more face time. Indeed, July 2024 emerged as the busiest in-office month since the pandemic. But what happened in August?
We dove into the data to find out.
August is a time for family vacations – and millions of Americans planned to take the roads and skies this summer to get away from it all and enjoy some downtime. So it may come as no surprise that the accelerated mandate-driven RTO seen in recent months – moderated somewhat in August, with a larger visit gap compared to the equivalent period of 2019 than that seen in July or in June.
Still, despite an end-of-summer slump, the nationwide office recovery appears to be very much underway. Office foot traffic last month was just 31.2% below pre-pandemic levels. Or put another way, August 2024 office visits were 68.8% of what they were in August 2019.
Drilling down into the data for major urban hubs throughout the country shows a continuation of recent trends, with Miami, New York, Atlanta, and Dallas outperforming the nationwide baseline. In Miami and New York, office visits were nearly 90.0% and 85.0%, respectively, of what they were pre-pandemic. And Atlanta, where employers from the CDC to UPS have begun enforcing stricter in-office policies, held onto its high ranking, with visits 75.6% of what they were in August 2019.
Indeed, Atlanta, which has seen a surge in office leasing activity, saw 7.3% year-over-year (YoY) visit growth in August 2024 – followed by Miami (5.7%). San Francisco – which despite lagging behind other cities compared to pre-pandemic, has been making steady YoY gains – came in third with a YoY visit increase of 3.0%.
Who are the employees driving this summer’s accelerated recovery?
Analyzing the trade areas of office buildings nationwide reveals that between June and August 2024, the Census Block Groups (CBGs) feeding visits to office buildings (their captured markets) continued to see a decline in their share of households with children – indicating that parents still account for fewer office visits than they did pre-pandemic. Employees with children, it seems, remain especially likely to place a premium on flexibility – embracing work routines that allow them to more efficiently juggle home and work responsibilities.
Over the same period, the share of one-person households in offices’ captured markets rose substantially, highlighting the important role played by young professionals – who may be more likely to be single – in today’s office recovery. Whether driven by a desire to embrace in-office career growth and mentorship opportunities, or by a craving for more social interaction, these employees are returning to the office in ever greater numbers.
With the school year underway and summer vacations already a not-so-distant memory, office foot traffic is likely to resume its upward trajectory. Will September 2024 set a new post-pandemic RTO record?
Follow Placer.ai’s data driven analyses to find out.
This blog includes data from Placer.ai Data Version 2.1, which introduces a new dynamic model that stabilizes daily fluctuations in the panel, improving accuracy and alignment with external ground truth sources.
Malls ended summer with a bang. In May and June 2024, indoor malls, open-air shopping centers and outlet malls all experienced year-over-year (YoY) visit growth, with indoor malls – which offer an escape from the sweltering heat – leading the way.
In July 2024, all three mall types experienced slight YoY visit gaps. But these were likely due to a calendar shift rather than to any flagging back-to-school momentum: July 2024 contained one less Saturday and Sunday than the equivalent period of 2023, when malls draw some of their biggest crowds. (In January-August 2024, weekends accounted for 39.0% of visits to indoor malls, 35.6% for open-air shopping centers, and 43.0% for outlet malls.) This shift, which likely had the most pronounced impact on outlet malls, may have obscured stronger YoY performance in July 2024.
And this year’s intense weather didn’t stop consumers from visiting malls in droves to take advantage of back-to-school shopping – which was in full swing by August 2024. That month saw the most substantial YoY foot traffic growth of the analyzed period, with YoY visit increases of 7.3% for indoor malls, 5.8% for open-air shopping centers, and 6.1% for outlet malls.
Who shopped at malls in August 2024? With back-to-school shopping being a significant motivator for consumers, it may come as no surprise that college students and families with children were overrepresented among end-of-summer mall hoppers – though not for all mall types.
Analysis of all three mall segments’ captured markets reveals that in August 2024, the share of college students in the trade areas of indoor malls and open-air shopping centers exceeded the nationwide average by 67% and 170%, respectively. These malls may be popular with college students due to their greater accessibility for students without cars, and for their recreational atmosphere – making them a good place to catch up with friends while shopping.
Meanwhile, the captured markets of outlet malls included slightly higher-than-average shares of households with children, perhaps as families on tight back-to-school budgets prioritized steep discounts. Indoor malls were also slightly more likely than average to draw this demographic.
With Summer 2024 in the books, it’s fair to say that mall foot traffic thrived during this critical retail season. How will mall visits shape up come spring?
Visit Placer.ai to find out.
This blog includes data from Placer.ai Data Version 2.1, which introduces a new dynamic model that stabilizes daily fluctuations in the panel, improving accuracy and alignment with external ground truth sources.
Grocery chains in the United States are increasingly investing in on-site healthcare clinics, transforming their stores into hubs for both food and wellness. While grocery stores have long featured pharmacies and some basic healthcare services like vaccinations, recent years have seen a shift towards more extensive healthcare offerings.
Today, many grocery stores offer a range of services – from primary and urgent care to dental and mental health care. In addition to providing an important community service, grocery-anchored healthcare clinics can boost foot traffic at chains, help health providers reach more patients, and allow shoppers to manage their health and home needs in one convenient trip.
This white paper examines the impact these in-store clinics have on grocery chain visitation patterns and trade area characteristics. Are shoppers more or less likely to make repeat visits to grocery stores with healthcare services? And how does the addition of a clinic affect the demographic profile of a grocery store’s captured market? The report examines these questions and more, offering insights for stakeholders across the grocery and healthcare industries.
Analyzing foot traffic to grocery stores with and without in-store clinics shows the positive impact of these services: Across chains, locations with on-site healthcare offerings drew more visits in H1 2024 than their chain-wide averages.
The Kroger Co., which operates numerous regional banners as well as its own eponymous chain, has been a leader in in-store healthcare services since the early aughts. The company introduced its in-store medical center, The Little Clinic in 2003 – and today operates over 225 Little Clinic locations across its Kroger banner, as well as regional chains Dillons, Jay C Food Stores, Fry’s, and King Soopers.
And in H1 2024, the eight Dillons locations with clinics saw, on average, 93.0% more visits per location than the chain’s banner-wide average. Jay C, which offers two in-store clinics, also saw visits to these venues outpace the H1 2024 banner-wide average by 92.9%. For both chains, relatively small overall footprints may contribute to their outsize visit differences: Indiana-focused Jay C operates just 22 locations, all in the Hoosier State, while Kansas-based Dillons has some 64 locations.
But similar patterns, if somewhat less pronounced, could be observed at Kroger (43.0%), Fry’s (19.2%), and King Soopers (16.5%) – as well as at H-E-B (14.5%), which boasts its own expanding network of in-store clinics.
Analyzing the trade areas of grocery stores with healthcare clinics shows that these services tend to draw more affluent visitors from within the stores’ trade areas.
For some chains, including King Soopers, H-E-B, and Jay C, the clinics are positioned to begin with in areas serving higher-income communities. The median household income (HHI) of King Soopers’ in-store clinic’s potential markets, for example, came in at $92.3K in H1 2024 – significantly above the chain’s overall potential market median HHI of $88.1K. Similarly, the potential markets of H-E-B and Jay C Food Stores with clinics had higher median HHIs than the chains’ overall averages.
And for all three chains, stores with clinics tended to attract visitors from captured markets with even higher median HHIs – showing that within these affluent communities, it is the more well-to-do customers that tend to frequent these venues. (A chain or store’s potential market is obtained by weighting each CBG in its trade area according to the size of the population – thus reflecting the general composition of the community it serves. A chain or store’s captured market, on the other hand, is obtained by weighting each CBG according to its share of visits to the business in question – and thus represents the population that actually visits it in practice.)
Other brands, including Fry’s, Kroger, and Dillons, have positioned clinics in stores with potential market median HHIs slightly below chain-wide averages. But within these markets, too, it is the more affluent consumers that are visiting these stores, pushing up the median HHI of their captured markets.
These patterns highlight that, for now, grocery store clinics tend to attract consumers on the upper ends of local income spectrums. This information can be utilized by healthcare professionals and grocery store owners to pinpoint neighborhoods that may be open to grocery-anchored clinics, or to take steps to increase penetration in other areas.
Supermarket giant Kroger is a major player in the world of grocery-anchored healthcare, offering visitors access to pharmacies, clinics, and telehealth options via its grocery stores. What impact has the company’s embrace of healthcare had on visits and loyalty?
An analysis of household compositions across the potential and captured markets of Kroger-owned stores with and without Little Clinic offerings suggests that families with children are extremely receptive to these services.
In H1 2024, Kroger, King Soopers, Fry’s, Jay C, and Dillons all featured captured markets with higher shares of STI: PopStats’ “Households With Children” segment than their potential ones – highlighting the chains’ appeal for families. But the share of parental households in those stores with Little Clinics jumped significantly higher for all five banners.
The share of families with children in King Soopers’ overall captured market stood at 28.3% in H1 2024, higher than the 27.2% in its potential one. But the households with children in the captured markets of King Soopers locations with Little Clinics was significantly higher – 30.6% – and similar patterns emerged at Jay C, Dillons, Kroger, and Fry’s.
This special draw is likely linked to the clinics' focus on family health services like physicals, nutrition plans, and vaccines. The convenience of being able to take care of healthcare, grocery shopping, and pharmacy needs all in one go makes these stores particularly attractive to parents. And this jump in foot traffic shows the strategic advantage of incorporating healthcare services into the retail environment.
Providing essential healthcare services at the supermarket can establish a grocery chain as a crucial part of a shopper's daily life, enhancing visitor loyalty, and helping nurture long-term customer relationships. Indeed, in-store clinics offer a unique opportunity for grocery providers to connect with customers on a level that extends beyond the transactional.
An analysis of several Kroger-branded locations in the Cincinnati metro area showcases the profound impact in-store clinics can have on customer loyalty. In H1 2024, stores with Little Clinics had significantly higher shares of repeat visitors – defined as those making six or more stops at the store during the analyzed period – than those without.
For instance, 36.4% of visitors to a Kroger Marketplace store with an in-store clinic in Harrison, Ohio, frequented the location at least six times during the first half of 2024. But over the same period, only 29.0% of visitors stopped by at least six times to a nearby Kroger location in Cleves, Ohio – just ten miles away. Similarly, 30.7% of visitors to the Beechmont Ave. Kroger Food & Drug location with a clinic visited at least six times in H1 2024, compared to 23.0% for the nearby Ohio Pike Kroger store.
This trend was consistent across the analyzed locations, with those offering in-store clinics attracting significantly higher shares of loyal visitors. These metrics support the value of offering additional services as a draw for frequent visitors, while also providing the clinics themselves with the visitor volume needed to operate profitably.
Texan grocery chain H-E-B is beloved across the state – and though the chain isn’t new to the healthcare scene, it has been doubling down on wellness. In 2022, H-E-B launched H-E-B Wellness, a healthcare platform that offers patrons a variety of medical services, including – as of today – some 12 primary care clinics, many of them inside stores.
H-E-B stores with primary care clinics are helping to cement the grocer’s role as a convenient one-stop for local residents – allowing them to drop in to a nearby location for both daily grocery needs and wellness care.
H-E-B has always placed a premium on community, stepping up to help local residents in times of need. And though the chain as a whole draws an overwhelming majority of its visitors from nearby areas, those with clinics do so even more effectively. In H1 2024, some 83.6% of visitors to H-E-B came from less than 10 miles away. But for locations with primary care clinics, this share increased to 88.0%.
This suggests that wellness services are particularly appealing to nearby residents, strengthening H-E-B’s connection with local consumers even further. And for a grocery store centered on community engagement, the integration of health services into its offerings is proving to be a winning strategy.
H-E-B has been steadily expanding its primary care offerings since it launched the Wellness concept, adding two primary clinics at locations in Cypress, TX and Katy, TX in June 2023. Following the opening of these clinics – which operate Mondays through Fridays – both locations saw marked increases in the share of “Urban Cliff Dwellers” in their weekday captured markets. This STI: Landscape segment group encompasses families both with and without children, earning modest incomes and enjoying middle-class pleasantries.
Between June 2022 - May 2023, the share of “Urban Cliff Dwellers” in the weekday captured markets of the Cypress and Katy locations stood at 9.5% and 7.2%, respectively. But once the stores had clinics in place, those numbers jumped to 12.4% and 11.0%, respectively.
This increase in the stores’ reach among “Urban Cliff Dwellers” immediately following the clinics’ openings suggests that in addition to more affluent consumers, middle-class families also harbor considerable interest in these services. As more retailers continue making inroads into the healthcare sector, they may find similar success in attracting diverse groups of convenience-seeking shoppers.
As grocery stores lean into healthcare, they are transforming into multifaceted hubs that offer both essential health services and everyday shopping needs. Retailers like Kroger and H-E-B are reaping the benefits of boosted foot traffic, higher-income visitors, and strengthened community ties – while offering their shoppers convenience that helps streamline their daily routines.
Walmart, Target, and Costco are three of the most popular retailers in the country, drawing millions of shoppers through their doors each day. Each of these retail giants boasts distinct strengths and strategies that cater to their unique customer bases, allowing them to thrive in a highly competitive market.
This white paper takes a closer look at some of the factors that are helping the three chains flourish. How does Walmart’s positioning as a family-friendly retailer help it drive visits in its more competitive markets? How can Target leverage its reach to drive more loyal visits? And what does the increase in young shoppers frequenting membership warehouse clubs mean for Costco?
We dove into the location analytics to explore these questions further.
Examining monthly visitation patterns for the three retail giants shows Costco’s wholesale club model leading the way with consistent year-over-year (YoY) visit growth – ranging from 6.1% in stormy January 2024 to 13.3% in June. Family favorite Walmart followed closely behind, seeing YoY foot traffic growth during all but two months, when visits briefly trailed slightly behind 2023 levels before rebounding.
Target, meanwhile, had a slower start to the year, with visits trending below 2023 levels for most of January to April. Over this same period (the three months ending May 2024), Target reported a 3.7% decline in YoY comparable sales. But since then, things have begun to turn around for the chain, with YoY visits rising in May (2.5%), June (8.9%), and July (4.7%). This renewed visit growth into the second half of the year bodes well for the superstore – and the ongoing back-to-school season may well push visits up further as the summer winds down.
For all three chains, Q2 2024’s visit success has likely been bolstered in part by summer deals and intensifying price wars – as the retailers slash prices to woo inflation-weary consumers back to the store.
Over the past few years, consumer behaviors have been changing rapidly in response to shifting economic conditions. This next section explores some of these changes at Walmart, Target, and Costco, to better understand what may be driving these shifts.
One way that consumers have traditionally responded to inflation and other headwinds has been through the adoption of mission-driven shopping – making fewer, but longer, trips to retailers, so that every visit counts. Superstores and wholesale clubs, which offer one-stop shopping experiences, have long been prime destinations for these extended shopping trips. And even during periods when visits have lagged, these retailers have often benefited from extended dwell times – leading to bigger basket sizes.
A look at changes in average dwell times at Walmart and Target suggests that as YoY visits have picked up, dwell times have come down – perhaps reflecting a normalization of consumers’ shopping patterns. With inflation stabilizing and gas prices lower than they were in 2022 and 2023, customers may feel less pressure to consolidate shopping trips than they have in recent years.
In contrast, Costco’s comparatively long dwell times have remained stable over the past several years. The warehouse club’s bulk offerings, plentiful free samples, and inexpensive food court encourage shoppers to spend more time browsing the aisles than they would at other retailers. And even if mission-driven shopping continues to subside, Costco customers will likely keep on making extra-long shopping trips.
While inflation is cooling faster than expected, prices remain high, and new players are stepping into the retail space occupied by Walmart, Target, and Costco – especially dollar stores. Though higher-income customers increasingly rely on the three retail giants for many of their purchases, customers of more modest means are often drawn to the rock-bottom prices offered at dollar stores.
And analyzing the cross-shopping patterns of visitors to Walmart, Target, and Costco shows that growing shares of visitors to the three behemoths also visit Dollar Tree on a regular basis. In Q2 2019, the share of visitors to Walmart, Target, and Costco who frequented Dollar Tree at least three times ranged between 9.8% and 13.7%. But by Q2 2024, that share rose to 16.7%-21.6%.
Dollar Tree is leaning into this increased interest among superstore shoppers. Over the past year, Dollar Tree added some 350 Dollar Tree locations, even as it shuttered nearly 400 Family Dollar stores. And the chain recently acquired the leases of some 170 99 Cents Only Stores – offering Dollar Tree access to a customer base accustomed to buying everything from groceries to household goods. As Dollar Tree continues to grow its footprint and expand its food offerings, the chain will be better positioned than ever to provide a real challenge to Walmart, Target, and Costco.
Still, the three retail giants each have unique offerings that distinguish them from dollar stores. This next section examines what sets Walmart, Target, and Costco apart – and how they can continue to strengthen their competitive edge.
With competition on the rise, Walmart, Target, and Costco must display agility in navigating an ever-evolving market landscape. This section dives into the data for each chain’s more successful metro areas to see what factors are helping them outperform nationwide averages – and what metrics the retailers can harness to try to replicate these results nationwide.
Target recently expanded its Target Circle Rewards program, rolling out three new tiers for its 100 million members. And this focus on loyalty has proven successful for the chain. Demographic and visitation data reveal a strong correlation between the median household incomes (HHIs) of Target locations’ captured markets across CBSAs (core-based statistical areas), and their share of loyal visitors in Q2 2024: CBSAs where Target locations’ captured markets had higher median HHIs also tended to draw more repeat monthly visitors.
Target’s captured markets in the Los Angeles-Long Beach-Anaheim, LA CBSA, for example, featured a median HHI of $89.8K in Q2 2024 – and 48.0% of the chain’s LA visitors frequented a Target at least twice a month during the quarter. Target stores in the Chicago-Naperville-Elgin, IL-IN-WI CBSA, where the chain’s captured markets had a median HHI of $88.7K in Q2 2024, also had a loyalty rate of 48.0%.
Target generally attracts a more affluent audience than Walmart. And even as the superstore slashes prices to attract more price-conscious consumers, the retailer is also taking steps likely to enhance its popularity among higher-income households. In April 2024, Target debuted a paid membership tier within its loyalty program offering perks like same-day delivery for a fee. Maintaining and expanding these premium offerings will be key for Target as it seeks to attract more affluent customers and replicate its high-performing results in CBSAs nationwide.
The persistent inflation of the past few years, while challenging for some retailers, has also created new opportunities – particularly for wholesalers. Membership warehouse clubs, including Costco, are gaining popularity among younger shoppers, a cohort often looking for new ways to stretch their more limited budgets. An October 2023 survey revealed that nearly 15% of respondents aged 18 to 24 and 17% of those aged 25 to 30 shop at Costco.
A closer look at some of Costco’s best-performing CBSAs for YoY visit-per-location growth highlights the significance of these younger shoppers: In H1 2024, the company’s YoY visit-per-location growth was strongest in areas with higher-than-average shares of young urban singles.
For example, the San Diego-Chula Vista-Carlsbad, CA CBSA experienced visit-per-location growth of 10.4% YoY in H1 2024, while the nationwide average stood at 7.9%. And the CBSA’s share of Young Urban Singles, defined by the Spatial.ai: PersonaLive dataset as “singles starting their careers in trade and service jobs,” was 12.1%, well above Costco’s nationwide average of 7.3%.
Walmart is a one-stop shop for everything from affordable groceries to clothing to home furnishings, making it especially popular among families. The retailer actively courts this segment with baby offerings designed to meet the needs of both kids and parents, virtual offerings in the metaverse, and collectible toys.
And visitation data reveals a connection between the extent of different Walmart locations’ YoY visit growth and the share of households with children in their captured markets.
In H1 2024, nationwide visits to Walmart increased by 4.1% YoY, while the share of households with children in the chain’s overall captured market hovered just under the nationwide baseline. But in some CBSAs where Walmart outpaced this nationwide growth, the retail giant also proved especially adept at attracting parental households – outpacing relevant statewide baselines.
In Boston-Cambridge-Newton, MA, for example, Walmart experienced 5.0% YoY visit growth in H1 2024 – while the share of households with children in the chain’s local captured market stood 7% above the Massachusetts state average. And in Grand Rapids-Kentwood, MI, where Walmart’s share of parental households outpaced the Minnesota state average by an even wider 15% margin, the retailer saw impressive 7.3% YoY visit growth. This pattern repeated itself in other metro areas, suggesting that there may be a correlation between local Walmart locations’ visit growth and their relative ability to draw households with children.
Walmart can continue solidifying its market position by leaning into its family-oriented offerings and expanding its footprint in regions with growing populations of young families.
Walmart, Target, and Costco all experienced YoY visit growth in the final months of H1 2024, with Costco leading the way. And though the three chains still face considerable challenges, each one brings unique strengths to the table. By continuously innovating and responding to changing market conditions, Walmart, Target, and Costco can not only overcome obstacles but also leverage them to reinforce their market positions and drive continued growth.
The first Lollapalooza – a four-day music festival – took place in 1991. Chicago’s Grant Park became the event’s permanent home (at least in the United States) in 2005, drawing thousands of revelers and music fans to the park each year.
This year, the festival once again demonstrated its powerful impact on the city. On August 1st, 2024, visits to Grant Park surged by 1,313.2% relative to the YTD daily average, as crowds converged on the park to see Chappell Roan’s much-anticipated performance. And during the first three days of the event, the event drew significantly more foot traffic than in 2023 – with visits up 18.9% to 35.9% compared to the first three days of last year’s festival (August 3rd to 5th, 2023).
Lollapalooza led to a dramatic spike in visits to Grant Park – and it also attracted a different type of visitor compared to the rest of the year.
Analyzing Grant Park’s captured market with Spatial.ai’s PersonaLive dataset reveals that Lollapalooza attendees are more likely to belong to the “Young Professionals” and “Ultra Wealthy Families” segment groups than the typical Grant Park visitor.
By contrast, the “Near-Urban Diverse Families” segment group, comprising middle-class diverse families living in or near cities, made up only 6.5% of visitors during the festival, compared to 12.0% during the rest of the year.
Additionally, visitors during Lollapalooza came from areas with higher HHIs than both the nationwide baseline of $76.1K and the average for park visitors throughout the year. Understanding the demographic profile of visitors to the park during Lollapalooza can help planners and city officials tailor future events to these segment groups – or look for ways to make the festival accessible to a wider range of music lovers.
Lollapalooza’s impact on Chicago extended beyond the boundaries of Grant Park, with nearby hotels seeing remarkable surges in foot traffic. The Congress Plaza Hotel on South Michigan Avenue witnessed a staggering 249.1% rise in visits during the week of July 29, 2024, compared to the YTD visit average. And Travelodge on East Harrison Street saw an impressive 181.8% increase. These spikes reflect the festival’s draw not just for locals but for out-of-town visitors who fill hotels across the city.
The North Michigan Avenue retail corridor also enjoyed a significant increase in foot traffic during the festival, with visits on Thursday, August 1st 56.0% higher than the YTD Thursday visit average. On Friday, August 2nd, visits to the corridor were 55.7% higher than the Friday visit average. These numbers highlight Lollapalooza’s role in driving economic activity across Chicago, as festival-goers venture beyond the park to explore the city’s vibrant retail and hospitality offerings.
City parks often serve as community hubs, and Flushing Meadows Corona Park in Queens, NY, has been a major gathering point for New Yorkers. The park hosted one of New York’s most beloved summer concerts – Governors Ball – which moved from Governors Island to Flushing Meadows in 2023.
During the festival (June 9th -11th, 2024), musicians like Post Malone and The Killers drew massive crowds to the park, with visits soaring to the highest levels seen all year. On June 9th, the opening day of the festival, foot traffic in the park was up 214.8% compared to the YTD daily average, and at its height, on June 8th, the festival drew 392.7% more visits than the YTD average.
The park also hosted other big events this summer – a July 21st set by DMC helped boost visits to 185.1% above the YTD average. And the Hong Kong Dragon Boat Festival on August 3rd and 4th led to major visit boosts of 221.4% and 51.6%, respectively.
These events not only draw large crowds, but also highlight the park’s role as a space where cultural and civic life can find expression, flourish, and contribute to the health of local communities.
Analyzing changes in Flushing Meadows Corona Park’s trade area size offers insight into how far people are willing to travel for these events. During Governors Ball, for example, the park’s trade area ballooned to 254.5 square miles, showing the festival's wide appeal. On July 20th, by contrast, when the park hosted several local bands and DJs, the trade area was a much more modest 57.0 square miles.
Summer events drive community engagement, economic activity, and civic pride. Cities that invest in their parks and event hubs, fostering lively and inclusive spaces, can create lasting value for both residents and visitors, enriching the cultural and social life of urban areas.
For more data-driven civic stories, visit Placer.ai.
