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Columbus, Ohio is among the Midwest’s fastest-growing metro areas. Like downtown business districts across the country, its urban core is seeing a return to the office. What do inbound commuter traffic patterns reveal about this shift – and how can local stakeholders, from retailers to commercial real estate investors, capitalize on the opportunities created by this growing influx?
Growing metro areas depend on vibrant downtown anchors for employment and economic activity. In Columbus, OH, the downtown area has long served as a key destination for commuters as the city’s population and labor force have grown. Favorable business incentives, and the presence of major employers such as Nationwide Insurance, Huntington Bancshares, and American Electric Power contribute to Downtown Columbus’s rising commuter population.
Analysis of the regions with the highest shares of commuters to Downtown Columbus shows that both nearby urban neighborhoods and surrounding suburbs contribute significantly to the city’s downtown workforce.
The map below reveals that over the past 12 months, the densely-populated 43201 zip code drove one of the highest shares of downtown commuters. This urban corridor includes the rejuvenated Weinland Park neighborhood and parts of the University District and trendy Short North. Many of these commuters are likely students or recent graduates entering the workforce – drawn downtown by internships, early-career roles, and professional opportunities.
At the same time, the suburbs also play a defining role in Downtown Columbus’s workforce composition. The 43123 zip code – centered around Grove City – and 43026 – anchored by Hilliard – also had relatively large shares of Downtown Columbus commuters. This reflects a broader trend of workers balancing suburban lifestyles with city-based employment opportunities.
While Downtown Columbus’s workforce reflects a mix of suburban and urban commuters, the composition within its commercial corridors is even more nuanced – shaped by distinct demographic and psychographic characteristics.
Among the analyzed corridors, the Arena District stood out for having the highest median household income (HHI) and the largest share of the “Young Professionals” segment among commuters in 2025, suggesting a workforce anchored in early- to mid-career white-collar roles. This profile aligns with the district’s mix of corporate offices, and sports and entertainment–adjacent employers that may attract younger, upwardly mobile workers.
The Discovery District followed closely in terms of median income, but its psychographic mix skewed differently. The area had one of the highest shares of the “Ultra Wealthy Families” segment, alongside the largest concentration of the “City Hopefuls” segment, among the downtown corridors analyzed. Anchored by institutions such as Columbus State Community College, major healthcare employers, research organizations, and cultural assets like the Columbus Metropolitan Library and the Columbus Museum of Art, the district appears to draw a diverse, but upper-income mix of commuters tied to public service, education, and nonprofit work.
The Uptown District stood apart with a median commuter HHI below that of the Columbus, OH DMA, and elevated shares of “City Hopefuls” and “Young Professionals” compared to the region. This profile likely reflects the district’s concentration of government offices and white-collar employers in law and finance, alongside the service-sector workforce that supports the area’s high daily activity – together pulling a wide spectrum of income levels into the corridor each day.
With the right strategy, the diversity among commuters – who are also consumers of restaurants, retailers, and other service-oriented industries – creates opportunities for businesses to engage their target audiences where they spend meaningful daytime hours.
A downtown reflects not only a metro’s economic strength but also the fabric of its cultures and communities. In Columbus, the downtown serves as both a hub of commercial activity and a crossroads for commuters from diverse backgrounds. This diversity presents businesses with opportunities to carve out a target audience and civic leaders with a responsibility to ensure that Downtown Columbus continues to serve the needs of all who power it.
For more regional analyses, visit Placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Between July and October 2025, Chipotle’s year-over-year (YoY) visit growth was driven almost entirely by expansion. Overall chain-wide visits rose each month, while same-store visits remained negative, generally hovering between -1% and -2%.
This pattern aligns closely with Chipotle’s recent earnings results. In Q2 2025, the company reported a 4% decline in comparable restaurant sales driven by a nearly 5% drop in transactions, even as average check size increased modestly. Q3 showed a slight improvement in same-store sales, but that gain was driven by higher checks rather than traffic, prompting Chipotle to trim its same-store sales outlook to a low single-digit decline. Throughout this period, digital sales remained a significant share of revenue, and new restaurant openings continued to support overall growth.
More recent visit data, however, suggests the dynamic may be shifting. In November, same-store visits turned slightly positive, contributing to a stronger increase in total chain-wide traffic, and December data shows that improvement continued to build. While expansion remains a key driver, this emerging pattern suggests existing locations may be starting to regain momentum.
Some of Chipotle’s late-year momentum appears to be driven by a growing share of short visits (defined as those lasting under ten minutes), which accounted for 42.2% of total chain traffic in 2025 – up from 41.2% in 2024. These quicker trips have consistently outperformed longer visits on a YoY basis, making their increasing share an important contributor to overall visit growth.
Importantly, the rise in short visits does not appear to be coming at the expense of longer ones. From July through October 2025, average per-location visits lasting under ten minutes remained essentially flat even as longer visits continued to lag; by December, however, both short and longer visits were growing on a per-location basis. This pattern indicates that the shift toward convenience is not cannibalizing traditional visit occasions, but may instead be lifting overall engagement with the brand.
Chipotle still benefits from expansion, but the more important story may be what’s happening inside existing restaurants: Same-store visits are stabilizing while quick trips gain share. And with the December launch of an all-new high-protein menu, Chipotle is signaling that it isn’t standing still – it’s continuing to refine its offerings to stay relevant as customer expectations and visit behaviors change.
For more data-driven dining insights, visit Placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
McDonald’s ended 2025 with clear visit momentum, reversing earlier softness and posting steady gains in the back half of the year. Same-store visits followed a similar trajectory, indicating that growth was driven by stronger underlying demand rather than unit expansion. This late-year rebound positions McDonald’s with solid visit momentum heading into 2026, suggesting improving consumer engagement as the year closed.
Some of the visit growth is likely due to the chain's popular Q4 LTOs – but diving deeper into the visit frequency data suggests that McDonald’s long-term investment in its loyalty program is also playing a part. The company's launch of MyMcDonald’s Rewards in 2021 seems to have succeeded in shifting traffic toward higher-frequency, incremental visits rather than relying on new customer acquisition.
Compared to pre-loyalty levels in H2 2019, a growing share of McDonald’s visits now comes from diners visiting an average of 4+ times per month, with the share of visits from consumers visiting the chain an average of 8+ times per month showing the most dramatic growth. Grouping YoY visit trends by visit frequency also shows that visits from high-frequency diners grew the most compared to H2 2024 and H2 2019. This dynamic points to a core benefit of loyalty-led growth: driving incremental visits from existing customers is typically far more efficient than acquiring new ones, especially in a mature, highly penetrated category like quick service restaurants.
McDonald’s executives have been explicit that loyalty is designed to increase frequency, not just enrollment. The continued growth of the program through 2025 – including deeper integration with value offers and digital ordering – suggests McDonald’s is still finding room to extract incremental visits from an already loyal base.
For other restaurant chains, McDonald’s experience points to the value of using loyalty as a lever for incremental growth, particularly once a customer has already been acquired. While many QSR brands continue to drive expansion by entering new markets or opening additional locations, McDonald’s data illustrates how meaningful gains can also come from increasing visit frequency among existing customers. Even without McDonald’s scale, the underlying strategy is broadly applicable: converting first-time or occasional visitors into higher-frequency customers can serve as a complementary – and often more efficient – path to growth alongside physical expansion.
Will these lessons shape the QSR space in 2026? Visit Placer.ai/anchor to find out.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
In 2024, Dollar Tree capitalized on the liquidation of the 99 Cents Only chain to execute a strategic "land grab" in the notoriously tight US retail market. By acquiring designation rights for 170 leases across priority markets like California, Arizona, Nevada, and Texas, the retailer aimed to bypass zoning hurdles and accelerate growth.
AI-powered location analytics indicates the selection process was highly disciplined: Looking at over 85 California stores that were converted from 99 Cents Only to Dollar Tree reveals that Dollar Tree cherry-picked high-performing sites that were generating 6.0% more foot traffic than the 99 Cents Only chain average in 2023. This suggests the acquisition was a calculated move to secure proven, high-quality real estate.
However, 2025 performance data reveals that capitalizing on this opportunity comes with distinct operational costs. Total visits to the converted stores have dropped 38.8% compared to their 2023 baselines. While some of this decline is structural – Dollar Tree operates a lower-frequency "treasure hunt" model compared to the high-frequency grocery model of the previous tenant – a significant portion is self-inflicted through network overlap.
A staggering 36% of the new sites are located less than a mile from an existing Dollar Tree, which inevitably dilutes local traffic through cannibalization. This serves as a critical lesson for retailers considering bulk acquisitions: purchasing a portfolio "en masse" often prevents perfect network optimization, forcing the acquirer to manage the friction where new footprints compete with the old.
Still, despite this cannibalization and the drop in raw volume, the transition offers a potential "healthy correction" for the business. The previous tenant collapsed under the weight of "rising levels of shrink" and low-margin grocery sales. By shifting the model, Dollar Tree is effectively filtering out non-paying visitors and low-value transactions, trading chaotic volume for a more controlled, margin-focused operation. The discrepancy between the sharp drop in total visits (-38.8%) and the more moderate dip in visits per square foot (-25.0%) suggests Dollar Tree is already rightsizing these operations, leaving some "ghost space" inactive rather than over-investing in labor to manage the entire cavernous floor.
And this excess square footage is only a liability if it remains empty; turning it into an asset requires leveraging the fundamental change in who is now shopping these aisles. The shift in shopper demographics – where "Wealthy Suburban Families" have replaced the "Young Urban Singles" and "Melting Pot Families" of the previous tenant – is crucial for Dollar Tree's future. This new audience, which is less price-sensitive, provides the ideal environment for Dollar Tree to deploy its "Multi-Price" strategy.
While CFO Jeff Davis has cited "start-up costs" regarding these conversions, the long-term opportunity is clear: if Dollar Tree can utilize the extra square footage to showcase this higher-margin assortment, these locations could evolve from overlapping burdens into profitable flagships that capture a share of wallet the traditional small-box fleet never could.
For more data-driven CRE insights, visit placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
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It’s mid-January, and you promised yourself this would be the year you finally join a gym and get in shape.
But let’s be honest – choosing a gym is about more than fitness goals alone. You’ll still need to judge the equipment, locker rooms, and showers for yourself (we’re not here to do your dirty work) but there are other, less obvious factors that can determine which gym feels like the right fit – and that’s where we come in.
Trying to dodge the morning rush? Hoping to make new friends? Curious where other singles work out? Letting AI-powered location analytics do some of the heavy lifting, we analyzed major fitness chains to uncover the patterns that could help you find your ideal gym in 2026.
Few things derail motivation faster than showing up ready to work out – only to find every treadmill and weight machine taken. To understand which gyms are most likely to offer breathing room during the busiest parts of the day, we analyzed hourly visit patterns across the nation’s largest fitness chains.
The analysis shows clear differences in how morning traffic is distributed. For early risers, LA Fitness recorded the lowest share of daily visits between 5:00 AM and 8:00 AM in 2025, at just 8.9%. 24 Hour Fitness and EōS Fitness also kept morning traffic below the 10% mark, suggesting these chains may be better options for members looking to avoid crowded early workouts.
If after-work workouts are more your style – and minimizing crowds is the priority – the data points to a few clear standouts.
Among the analyzed gyms, Club Pilates recorded the smallest share of visits between 5:00 PM and 8:00 PM at 16.5%, followed by Orangetheory (17.3%) and Burn Boot Camp (18.7%). That lighter early-evening traffic likely reflects the structured nature of class-based formats, which can help limit overcrowding even during peak hours.
Looking specifically at traditional gyms, EōS Fitness, Life Time, and Vasa Fitness saw the lowest share of early-evening visits – making them potential options for those hoping to squeeze in a workout while avoiding the after-work rush.
If getting in shape and finding love are both on the agenda this year, there may be a way to double up. Using AI-powered captured market data, we analyzed major gym chains to understand where members are most likely to be single – which may mean a higher chance of meeting someone special.
The analysis shows that Genesis Health Clubs had the highest combined share of one-person households and non-family households – i.e. people living alone or with roommates – in its captured market, at 36.6%. Crunch Fitness followed closely at 35.8%, with Planet Fitness just behind at 35.2%. These household segmentation patterns suggest that these gyms may offer more opportunities to meet other singles while getting in a workout.
If you’re looking for love, or simply to make new friends, age demographics may be something to consider when choosing a gym.
Our analysis of major fitness chains shows that the potential markets of Fitness Connection, Vasa Fitness, and In-Shape Family Fitness – i.e. the areas from which each chain draws its visitors – skewed younger in 2025, with large shares of visitors under 30.
By contrast, gyms such as The Edge Fitness Club, Retro Fitness, and Life Time tended to attract older audiences, with large shares of visitors 45 and older. For members looking to work out alongside peers closer to their own age, these demographic patterns could help narrow the field.
Age is just a number, right? So if you’re looking to make a real connection at the gym this year, you might look for some common areas of interest with other members. Our analysis highlights which gyms are most likely to attract visitors with your shared passions.
For dog lovers hoping to meet a fellow fitness enthusiast who’s just as excited about the dog park as leg day, Burn Boot Camp stands out. The chain over-indexed most strongly for the “Dog Lovers” segment, based on Spatial.ai: Proximity and AI-powered captured market data.
Prefer bonding over a good book? Genesis Health Clubs led the pack for the “Bookish” segment, suggesting a higher likelihood of members who enjoy reading as much as a solid workout. Coffee aficionados may find their people at 24 Hour Fitness, which showed the strongest over-indexing for the “Coffee Connoisseur” segment.
For those with travel on the brain, Workout Anytime over-indexed for the “Wanderlust” segment – pointing to a member base more likely to dream about their next destination. And if your ideal post-workout plan includes a movie or live show, 24 Hour Fitness and Gold’s Gym emerged as standouts, over-indexing for the “Film Lovers” and “Live & Local Music” segments, respectively.
Ultimately, choosing the right gym goes beyond equipment, pricing, or proximity. Visit patterns, demographics, and shared interests all shape the experience – influencing when you’ll work out, who you’ll see, and how the gym fits into your broader lifestyle. While no dataset can guarantee a perfect match, these patterns offer a data-backed starting point for finding a gym that aligns with how you want to train, socialize, and show up in 2026.
Want more data-driven insights for the real world? Visit Placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
*This article excludes data from Washington State due to local regulations
Brick-and-mortar retail ended 2025 on a high note, with offline retailers posting a 2.4% increase in traffic in Q4 2025 relative to Q4 2024. This growth underscores the sector’s continued relevance even amid ongoing e-commerce growth and reinforces that retail growth is not a zero-sum dynamic, but one in which physical and digital channels increasingly coexist and complement one another.
The traffic gains during the holiday season also highlights the particular appeal of physical retail during the holiday season, when demand for in-person shopping experiences is particularly high. And as retailers refine store formats, right-size footprints, and better integrate physical locations into omnichannel strategies, brick-and-mortar retail is well positioned to remain a critical growth and engagement channel heading into 2026.
Foot traffic to e-commerce distribution centers remained consistently positive YoY throughout 2025, underscoring the strength of the logistics segment and signaling durable demand for logistics space rather than short-term fluctuations. This pattern aligns with the broader trajectory of e-commerce in the U.S., where online retail sales are projected to continue expanding, and reflects a broader structural shift in how goods move through the economy, with fulfillment infrastructure playing an increasingly central role.
This consistency is driven by long-term forces shaping retail and supply chains, including omnichannel fulfillment, faster delivery expectations, and inventory decentralization. As retailers rely more heavily on regional distribution nodes to support ship-from-store, curbside pickup, and next-day delivery, logistics facilities have become essential infrastructure rather than optional back-end operations. Even as growth moderated slightly later in the year, the persistence of positive YoY traffic points to sustained operational intensity and long-term relevance.
Year-over-year (YoY) foot traffic to U.S. manufacturing facilities points to volatility rather than sustained growth, reflecting a sector that is actively managing uncertainty. Visits declined during much of the year, suggesting restrained hiring as manufacturers appear to be operating lean – adjusting labor and on-site activity quickly in response to demand changes. Productivity gains and automation are likely also playing a role, allowing facilities to maintain output with less consistent physical presence. As a result, the foot traffic volatility may be reflecting operational flexibility rather than simple expansion or contraction.
Against this backdrop, December stands out with a clear uptick in manufacturing visits, signaling increased end-of-year activity. This rise likely reflects a mix of year-end production runs, inventory adjustments, maintenance work, and preparation for early-year demand. The December traffic increase reinforces that U.S. manufacturing – still one of the largest and most economically significant sectors globally – is adapting, not retreating, maintaining operational relevance even as it recalibrates for efficiency, automation, and selective growth.
For more data-driven retail & CRE insights, visit placer.ai/anchor.
New York City is one of the world’s leading commercial centers – and Manhattan, home to some of the nation's most prominent corporations, is at its epicenter. Manhattan’s substantial in-office workforce has helped make New York a post-pandemic office recovery leader, outpacing most other major U.S. hubs. And the plethora of healthcare, service, and other on-site workers that keep the island humming along also contribute to its thriving employment landscape.
Using the latest location analytics, this report examines the shifting dynamics of the many on-site workers employed in Manhattan and the up-and-coming Hudson Yards neighborhood. Where does today’s Manhattan workforce come from? How often do on-site employees visit Hudson Yards? And how has the share of young professionals across Manhattan’s different districts shifted since the pandemic?
Read on to find out.
The rise in work-from-home (WFH) trends during the pandemic and the persistence of hybrid work have changed the face of commuting in Manhattan.
In Q2 2019, nearly 60% of employee visits to Manhattan originated off the island. But in Q2 2021, that share fell to just 43.9% – likely due to many commuters avoiding public transportation and practicing social distancing during COVID.
Since Q2 2022, however, the share of employee visits to Manhattan from outside the borough has rebounded – steadily approaching, but not yet reaching, pre-pandemic levels. By Q2 2024, 54.7% of employee visits to Manhattan originated from elsewhere – likely a reflection of the Big Apple’s accelerated RTO that is drawing in-office workers back into the city.
Unsurprisingly, some nearby boroughs – including Queens and the Bronx – have seen their share of Manhattan worker visits bounce back to what they were in 2019, while further-away areas of New York and New Jersey continue to lag behind. But Q2 2024 also saw an increase in the share of Manhattan workers commuting from other states – both compared to 2023 and compared to 2019 – perhaps reflecting the rise of super commuting.
Commuting into Manhattan is on the rise – but how often are employees making the trip? Diving into the data for employees based in Hudson Yards – Manhattan’s newest retail, office, and residential hub, which was officially opened to the public in March 2019 – reveals that the local workforce favors fewer in-person work days than in the past.
In August 2019, before the pandemic, 60.2% of Hudson Yards-based employees visited the neighborhood at least fifteen times. But by August 2021, the neighborhood’s share of near-full-time on-site workers had begun to drop – and it has declined ever since. In August 2024, only 22.6% of local workers visited the neighborhood 15+ times throughout the month. Meanwhile, the share of Hudson Yards-based employees making an appearance between five and nine times during the month emerged as the most common visit frequency by August 2022 – and has continued to increase since. In August 2024, 25.0% of employees visited the neighborhood less than five times a month, 32.5% visited between five and nine times, and 19.2% visited between 10 and 14 times.
Like other workers throughout Manhattan, Hudson Yards employees seem to have fully embraced the new hybrid normal – coming into the office between one and four times a week.
But not all employment centers in the Hudson Yards neighborhood see the same patterns of on-site work. Some of the newest office buildings in the area appear to attract employees more frequently and from further away than other properties.
Of the Hudson Yards properties analyzed, Two Manhattan West, which was completed this year, attracted the largest share of frequent, long-distance commuters in August 2024 (15.3%) – defined as employees visiting 10+ times per month from at least 30 miles away. And The Spiral, which opened last year, drew the second-largest share of such on-site workers (12.3%).
Employees in these skyscrapers may prioritize in-person work – or have been encouraged by their employers to return to the office – more than their counterparts in other Hudson Yards buildings. Employees may also choose to come in more frequently to enjoy these properties’ newer and more advanced amenities. And service and shift workers at these properties may also be coming in more frequently to support the buildings’ elevated occupancy.
Diving deeper into the segmentation of on-site employees in the Hudson Yards district provides further insight into this unique on-site workforce.
Analysis of POIs corresponding to several commercial and office hubs in the borough reveals that between August 2019 and August 2024, Hudson Yards’ captured market had the fastest-growing share of employees belonging to STI: Landscape's “Apprentices” segment, which encompasses young, highly-paid professionals in urban settings.
Companies looking to attract young talent have already noticed that these young professionals are receptive to Hudson Yards’ vibrant atmosphere and collaborative spaces, and describe this as a key factor in their choice to lease local offices.
Manhattan is a bastion of commerce, and its strong on-site workforce has helped lead the nation’s post-pandemic office recovery. But the dynamics of the many Manhattan-based workers continues to shift. And as new commercial and residential hubs emerge on the island, workplace trends and the characteristics of employees are almost certain to evolve with them.
The restaurant space has experienced its fair share of challenges in recent years – from pandemic-related closures to rising labor and ingredient costs. Despite these hurdles, the category is holding its own, with total 2024 spending projected to reach $1.1 trillion by the end of the year.
And an analysis of year-over-year (YoY) visitation trends to restaurants nationwide shows that consumers are frequenting dining establishments in growing numbers – despite food-away-from-home prices that remain stubbornly high.
Overall, monthly visits to restaurants were up nearly every month this year compared to the equivalent periods of 2023. Only in January, when inclement weather kept many consumers at home, did restaurants see a significant YoY drop. Throughout the rest of the analyzed period, YoY visits either held steady or grew – showing that Americans are finding room in their budgets to treat themselves to tasty, hassle-free meals.
Still, costs remain elevated and dining preferences have shifted, with consumers prioritizing value and convenience – and restaurants across segments are looking for ways to meet these changing needs. This white paper dives into the data to explore the trends impacting quick-service restaurants (QSR), full-service restaurants (FSR), and fast-casual dining venues – and strategies all three categories are using to stay ahead of the pack.
Overall, the dining sector has performed well in 2024, but a closer look at specific segments within the industry shows that fast-casual restaurants are outperforming both QSR and FSR chains.
Between January and August 2024, visits to fast-casual establishments were up 3.3% YoY, while QSR visits grew by just 0.7%, and FSR visits fell by 0.3% YoY. As eating out becomes more expensive, consumers are gravitating toward dining options that offer better perceived value without compromising on quality. Fast-casual chains, which balance affordability with higher-quality ingredients and experiences, have increasingly become the go-to choice for value-conscious diners.
Fast-casual restaurants also tend to attract a higher-income demographic. Between January and August 2024, fast-casual restaurants drew visitors from Census Block Groups (CBGs) with a weighted median household income of $78.2K – higher than the nationwide median of $76.1K. (The CBGs feeding visits to these restaurants, weighted to reflect the share of visits from each CBG, are collectively referred to as their captured market).
Perhaps unsurprisingly, quick-service restaurants drew visitors from much less affluent areas. But interestingly, despite their pricier offerings, full-service restaurants also drew visitors from CBGs with a median HHI below the nationwide baseline. While fast-casual restaurants likely attract office-goers and other routine diners that can afford to eat out on a more regular basis, FSR chains may serve as special occasion destinations for those with more moderate means.
Though QSR, FSR, and fast-casual spots all seek to provide strong value propositions, dining chains across segments have been forced to raise prices over the past year to offset rising food and labor costs. This next section takes a look at several chains that have succeeded in raising prices without sacrificing visit growth – to explore some of the strategies that have enabled them to thrive.
The fast-casual restaurant space attracts diners that are on the wealthier side – but some establishments cater to even higher earners. One chain of note is NYC-based burger chain Shake Shack, which features a captured market median HHI of $94.3K. In comparison, the typical fast-casual diner comes from areas with a median HHI of $78.2K.
Shake Shack emphasizes high-quality ingredients and prices its offerings accordingly. The chain, which has been expanding its footprint, strategically places its locations in affluent, upscale, and high-traffic neighborhoods – driving foot traffic that consistently surpasses other fast-casual chains. And this elevated foot traffic has continued to impress, even as Shake Shack has raised its prices by 2.5% over the past year.
Steakhouse chain Texas Roadhouse has enjoyed a positive few years, weathering the pandemic with aplomb before moving into an expansion phase. And this year, the chain ranked in the top five for service, food quality, and overall experience by the 2024 Datassential Top 500 Restaurant Chain.
Like Shake Shack, Texas Roadhouse has raised its prices over the past year – three times – while maintaining impressive visit metrics. Between January and August 2024, foot traffic to the steakhouse grew by 9.7% YoY, outpacing visits to the overall FSR segment by wide margins.
This foot traffic growth is fueled not only by expansion but also by the chain's ability to draw traffic during quieter dayparts like weekday afternoons, while at the same time capitalizing on high-traffic times like weekends. Some 27.7% of weekday visits to Texas Roadhouse take place between 3:00 PM and 6:00 PM – compared to just 18.9% for the broader FSR segment – thanks to the chain’s happy hour offerings early dining specials. And 43.3% of visits to the popular steakhouse take place on Saturdays and Sundays, when many diners are increasingly choosing to splurge on restaurant meals, compared to 38.4% for the wider category.
Though rising costs have been on everybody’s minds, summer 2024 may be best remembered as the summer of value – with many quick-service restaurants seeking to counter higher prices by embracing Limited-Time Offers (LTOs). These LTOs offered diners the opportunity to save at the register and get more bang for their buck – while boosting visits at QSR chains across the country.
Limited time offers such as discounted meals and combo offers can encourage frequent visits, and Hardee’s $5.99 "Original Bag" combo, launched in August 2024, did just that. The combo allowed diners to mix and match popular items like the Double Cheeseburger and Hand-Breaded Chicken Tender Wraps, offering both variety and affordability. And visits to the chain during the month of August 2024 were 4.9% higher than Hardee’s year-to-date (YTD) monthly visit average.
August’s LTO also drove up Hardee’s already-impressive loyalty rates. Between May and July 2024, 40.1% to 43.4% of visits came from customers who visited Hardee’s at least three times during the month, likely encouraged by Hardee’s top-ranking loyalty program. But in August, Hardee’s share of loyal visits jumped to 51.5%, highlighting just how receptive many diners are to eating out – as long as they feel they are getting their money’s worth.
McDonald’s launched its own limited-time offer in late June 2024, aimed at providing value to budget-conscious consumers. And the LTO – McDonald’s foray into this summer’s QSR value wars – was such a resounding success that the fast-food leader decided to extend the deal into December.
McDonald’s LTO drove foot traffic to restaurants nationwide. But a closer look at the chain’s regional captured markets shows that the offer resonated particularly well with “Young Urban Singles” – a segment group defined by Spatial.ai's PersonaLive dataset as young singles beginning their careers in trade jobs. McDonald's locations in states where the captured market shares of this demographic surpassed statewide averages by wider margins saw bigger visit boosts in July 2024 – and the correlation was a strong one.
For example, the share of “Young Urban Singles” in McDonald’s Massachusetts captured market was 56.0% higher than the Massachusetts statewide baseline – and the chain saw a 10.6% visit boost in July 2024, compared to the chain's statewide H1 2024 monthly average. But in Florida, where McDonald’s captured markets were over-indexed for “Young Urban Singles” by just 13% compared to the statewide average, foot traffic jumped in July 2024 by a relatively modest 7.3%.
These young, price-conscious consumers, who are receptive to spending their discretionary income on dining out, are not the sole driver of McDonald’s LTO foot traffic success. Still, the promotion’s outsize performance in areas where McDonald’s attracts higher-than-average shares of Young Urban Singles shows that the offering was well-tailored to meet the particular needs and preferences of this key demographic.
While QSR, fast-casual, and FSR chains have largely boosted foot traffic through deals and specials, reputation is another powerful way to attract diners. Restaurants that earn a coveted Michelin Star often see a surge in visits, as was the case for Causa – a Peruvian dining destination in Washington, D.C. The restaurant received its first Michelin Star in November 2023, a major milestone for Chef Carlos Delgado.
The Michelin Star elevated the restaurant's profile, drawing in affluent diners who prioritize exclusivity and are less sensitive to price increases. Since the award, Causa saw its share of the "Power Elite" segment group in its captured market increase from 24.7% to 26.6%. Diners were also more willing to travel for the opportunity to partake in the Causa experience: In the six months following the award, some 40.3% of visitors to the restaurant came from more than ten miles away, compared to just 30.3% in the six months prior.
These data points highlight the power of a Michelin Star to increase a restaurant’s draw and attract more affluent audiences – allowing it to raise prices without losing its core clientele. Wealthier diners often seek unique culinary experiences, where price is less of a concern, making these establishments more resilient to inflation than more venues that serve more price-sensitive customers.
Dining preferences continue to evolve as restaurants adapt to a rapidly changing culinary landscape. From the rise in fast-casual dining to the benefits of limited-time offers, the analyzed restaurant categories are determining how to best reach their target audiences. By staying up-to-date with what people are eating, these restaurant categories can hope to continue bringing customers through the door.
The COVID-19 pandemic – and the subsequent shift to remote work – has fundamentally redefined where and how people live and work, creating new opportunities for smaller cities to thrive.
But where are relocators going in 2024 – and what are they looking for? This post dives into the data for several CBSAs with populations ranging from 500K to 2.5 million that have seen positive net domestic migration over the past several years – where population inflow outpaces outflow. Who is moving to these hubs, and what is drawing them?
The past few years have seen a shift in where people are moving. While major metropolitan areas like New York still attract newcomers, smaller cities, which offer a balance of affordability, livability, and career opportunities, are becoming attractive alternatives for those looking to relocate.
Between July 2020 and July 2024, for example, the Austin-Round Rock-Georgetown, TX CBSA, saw net domestic migration of 3.6% – not surprising, given the city of Austin’s ranking among U.S. News and World Report’s top places to live in 2024-5. Raleigh-Cary, NC, which also made the list, experienced net population inflow of 2.6%. And other metro areas, including Fayetteville-Springdale-Rogers, AR (3.3%), Des Moines-West Des Moines, IA (1.4%), Oklahoma City, OK (1.1%), and Madison, WI (0.6%) have seen more domestic relocators moving in than out over the past four years.
All of these CBSAs have also continued to see positive net migration over the past 12 months – highlighting their continued appeal into 2024.
What is driving domestic migration to these hubs? While these metropolitan areas span various regions of the country, they share a common characteristic: They all attract residents coming, on average, from CBSAs with younger and less affluent populations.
Between July 2020 and July 2024, for example, relocators to high-income Raleigh, NC – where the median household income (HHI) stands at $84K – tended to hail from CBSAs with a significantly lower weighted median HHI ($66.9K). Similarly, those moving to Austin, TX – where the median HHI is $85.4K – tended to come from regions with a median HHI of $69.9K. This pattern suggests that these cities offer newcomers an aspirational leap in both career and financial prospects.
Moreover, most of these CBSAs are drawing residents with a younger weighted median age than that of their existing residents, reinforcing their appeal as destinations for those still establishing and growing their careers. Des Moines and Oklahoma City, in particular, saw the largest gaps between the median age of newcomers and that of the existing population.
Career opportunities and affordable housing are major drivers of migration, and data from Niche’s Neighborhood Grades suggests that these CBSAs attract newcomers due to their strong performance in both areas. All of the analyzed CBSAs had better "Jobs" and "Housing" grades compared to the regions from which people migrated. For example, Austin, Texas received the highest "Jobs" rating with an A-, while most new arrivals came from areas where the "Jobs" grade was a B.
While the other analyzed CBSAs showed smaller improvements in job ratings, the combination of improvements in both “Jobs” and “Housing” make them appealing destinations for those seeking better economic opportunities and affordability.
Young professionals may be more open than ever to living in smaller metro areas, offering opportunities for cities like Austin and Raleigh to thrive. And the demographic analysis of newcomers to these CBSAs underscores their appeal to individuals seeking job opportunities and upward mobility.
Will these CBSAs continue to attract newcomers and cement their status as vibrant, opportunity-rich hubs for young professionals? And how will this new mix of population impact these growing markets?
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