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2024 Memorial Day Recap
With summer upon us, we dove into the data to explore Memorial Day foot traffic trends. How did people spend the long weekend? And how did major dining and retail categories fare on the holiday?
Lila Margalit
Jun 4, 2024
3 minutes

With summer upon us, we dove into the data to explore Memorial Day foot traffic trends. How did people spend the long weekend? And how did major dining and retail categories fare on the holiday?

Road Tripping

Gas stations were bustling on Friday, May 24th, as people filled their tanks in anticipation of a long, travel or activity-filled weekend. Visits to gas stations were up 32.3% compared to an average day this year – and the highest they’ve been since January 1st, 2024.

Year over year (YoY), gas station foot traffic increased 1.5%. And compared to pre-COVID, too, gas station visits were up 1.8% –  showing that people are once again hitting the road, whether to go on weekend getaways or to visit nearby parks and attractions.  

Visits to gas stations on Memorial Day Weekend - compared to YTD Friday and daily visit averages; compared to Memorial Day Weekend 2019 & 2023

Seeing the Sights

Indeed, Americans partake in many different activities on Memorial Day – from attending parades and memorial events to sight-seeing or enjoying the great outdoors. And visiting museums is a time-honored holiday tradition: On Monday, May 27th, museums nationwide drew a whopping 71.5% more visits than on an average Monday this year. 

YoY, Museums were 1.6% busier on May 27th than in 2023 – and museum-goers spent more time exploring the exhibits (who says attention spans are decreasing?), browsing the gift shop, or fueling up at the cafeteria.

Visits to museums on Monday May 27th, 2024 compared to YTD Monday average, Memorial Day 2023; Share of visits lasting at least one hour compared to previous years

Enjoying A Nice Meal

Memorial Day weekend is a prime time for picnics and barbecues. But for many Americans, it’s also an opportunity to enjoy a nice meal at a restaurant with friends and family. 

Like on Mother’s Day, full-service restaurants get a much bigger Memorial Day visit boost than either fast-casual eateries or fast-food (QSR) joints. But all three dining segments enjoyed a significant YoY holiday visit increase this year – proving that despite still-high food-away-from-home prices, people are finding room in their budgets to treat themselves on their day off.

Dining visits on May 27th, '24, compared to average YTD Monday visits; YoY dining visits on May 27th, '24 compared to Memorial Day 2023

Hitting the Sales

And the last Monday in May is, of course, a big day for savings, on everything from big-ticket items like mattresses, furniture, and major appliances, to clothing and other discretionary items. This year, apparel stores saw the biggest Memorial Day visit spike, with foot traffic up 40.5% compared to an average day and 88.2% compared to an average Monday. But home furnishing stores, home improvement stores, electronics retailers, and (to a lesser extent), grocery stores, all experienced considerable holiday visit spikes of their own.

And comparing Memorial Day retail activity to last year shows most of the analyzed categories seeing minor visit increases or holding steady – no small feat in today’s challenging retail environment. Like dining segments, grocery stores impressed with a 9.3% YoY visit increase – perhaps buoyed by consumers buying last-minute ingredients for their picnics or barbecues.

Visits to various retail categories - home furnishings, home improvement, electronics, apparel, and grocery compared to daily and Monday YTD visit averages, and compared to Memorial Day 2023

Final Thoughts

People were on the move this year on Memorial Day – fueling up their cars, and enjoying museums, restaurants, and retail sales. What does the rest of the summer hold in store for American consumers?

Follow Placer.ai’s data driven analyses to find out. 

Article
Las Vegas: A Tourism and Migration Deep Dive
We dove into tourism and migration data for Las Vegas, NV to take a closer look at changing visitor and resident populations in the entertainment capital of the world.
Ezra Carmel
Jun 3, 2024
3 minutes

Known as the entertainment capital of the world, Las Vegas has always been a tourist hotspot. But for a growing segment of the population, Vegas is also becoming a popular place to lay down permanent roots. We dove into the tourism and migration data for the region in order to take a closer look at Las Vegas’ changing visitor and resident populations. 

Viva Las Vegas: Overnight Stays Are Up

Like many vacation destinations, Las Vegas took a significant tourism hit at the onset of COVID. But with travel restrictions now a thing of the past, visitation to Las Vegas is roaring back. 

Analyzing travel to Las Vegas using the Travel & Tourism Report shows that since the halfway mark of 2023, the total number of visit nights spent by travelers in the city (i.e. by those staying up 31 days) have consistently outperformed pre-pandemic levels. And with the sole exception of July 2023, visit nights have increased year-over-year (YoY) as well.

Total visit nights by travelers to Las Vegas compared to 2022/2023 and 2018/2019

Alongside robust demand for experiences, investment in new, one-of-a-kind entertainment venues like the Sphere – which opened towards the end of 2023 – has likely played a part in reigniting tourism.

High Rollers: A Steady Increase in Affluent Visitors to The Strip

Who are the tourists driving this comeback? To explore the demographic characteristics of today’s visitors to Las Vegas, we zoomed in on the Las Vegas Strip – the iconic epicenter of it all, where most of the city’s luxury hotels, shops, restaurants, and casinos are concentrated. 

Analysis of the Strip’s captured market with demographic data from AGS: Demographic Dimensions reveals that as tourist activity in the city began to pick up again, the median household income (HHI) of visitors to the Strip increased steadily. In Q1 2024, the median HHI of visitors to the Strip reached $93.0K, perhaps aided by tourism surrounding this year’s Super Bowl

This indicates that the Strip is becoming a more upscale visit destination, and that demand for Vegas’ luxury offerings are driving visits. As more consumers with ample discretionary dollars make their way to Vegas, pricey shows – in addition to retail – are likely to become ever-more lucrative advertising opportunities.

Median household income of the Las Vegas Strip's captured market, Q1 2019, 2022, 2023, and 2024

Full House: Net-Positive and High-Income Migration to the Region

A tourism boom isn’t the only phenomenon making waves in Sin City. In recent years, more and more out-of-towners have made Greater Las Vegas their home, and unlike some pandemic-era migration hotspots, Las Vegas continues to attract new residents.

Migration data indicates that many of those moving in are high-earners who are likely incentivized by the cost of living and tax benefits in the region. 

Between December 2019 and December 2023, the Las Vegas-Henderson-Paradise CBSA experienced net-positive domestic migration of 3.9%. In other words, the total number of people that moved to Las Vegas over the four-year period from elsewhere in the U.S., minus those that left, was equivalent to 3.9% of the region’s December 2023 population. Meanwhile, analysis of the CBSA’s origin to destination HHI ratio reveals that between December 2019 and December 2023, the median HHI of incoming residents was 20% higher than the median HHI of the local population. 

And comparing migration data in December 2023 to December 2020, 2021, and 2022, revealed consistently positive net migration and origin to destination HHI ratios in the years since 2019. This indicates that the Las Vegas-Henderson-Paradise CBSA continues to attract many new and affluent residents. When planning future amenities and services, the region may want to take into account the opportunities – and challenges – presented by these population shifts.

Net migration, origin to destination household income ratio to the Las Vegas CBSA

The Desert Oasis Calls

Be it for a quick trip or full-on relocation, Las Vegas remains a prime destination in both the U.S. tourism and domestic migration landscapes. New entertainment venues and amenities keep Vegas top-of-mind for upscale vacationers while economic incentives drive moves from a high-income cohort. 

For more tourism and migration insights, visit Placer.ai.

Article
Performing Arts: Takeaways from the California Presenters Conference and Spotlight on Arizona Venues
Caroline Wu
May 31, 2024

Last summer’s touring sensations Taylor Swift and Beyonce held concerts that will remain in the hearts of many. With thousands in attendance, both live tours were absolute juggernauts. It was like an adrenaline shot for the performing arts category after COVID-induced closures. Remember the days of drive-in concerts as a panacea?  While these two reigning Queens of Music took top billing, there are hundreds of local venues around the country that cater to smaller audiences at a time but are no less impactful on their communities. These are the heart and soul for local plays, musicals, symphonies, operas, touring bands, and art exhibitions.  Fundraisers are often held at community performance venues, and they can be incubators for performers to move on to a larger stage.  

Placer recently attended the California Presenters Conference, which includes representatives from California, Oregon, Washington, Nevada, Arizona, New Mexico, and Texas.  Programming directors, events managers, and community liaisons all met to share best practices, challenges, and successes.  One box office manager, Jonathan Lizardo of the Lisa Smith Wengler Center for the Arts at Pepperdine University, noted that “Nostalgia” was an important theme at his performing arts center, with a recent live show of the Animaniacs in Concert proving to be a hit with adults and kids alike.  In this case, his patrons were seeking some escapism and levity in their lives.  On the other end of the spectrum, the arts can also be a powerful way to engage the audience in more serious issues, as one panel on Responding to Global Conflict at arts venues drew a crowd.  Another topic of interest was the importance of engaging youth with the arts, through school-sponsored visits or after school enrichment.  Many University performing arts centers reps were also in attendance, such as USC Vision and Voices, Stanford Live, Caltech Presents, and Seattle University.

Placer’s presentation touched on macrotrends around discretionary spend, examples of venue attendance around the US, an analysis of the visitation trends, audience profile, and economic impact of Taylor Swift’s US tour, and in depth look at a select group of performing arts centers in Arizona to see the role that they play in their community.

Mesa Arts Center has had the highest overall visitation in the past 12 months.  Located in Mesa, AZ, it encompasses over 210,000 sq ft and was completed in 2005 at the cost of $95 million. In addition to four performance venues, it is also home to Mesa Contemporary Arts Museum. Programming is suited to a multitude of interests, including National Geographic Live, Broadway, classical music, popular music, ethnic artists, western artists, and dance. It also offers Art Studio for visual arts classes; Opportunities for Ages 55+ such as flamenco classes; and Festivals and Events, such as Dia de Los Muertos. Within the theaters complex, there are four theaters--the 1,570-seat Tom and Janet Ikeda Theater, 550-seat Virginia G. Piper Repertory Theater, 200-seatNesbitt/Elliott Playhouse, and the 99-seat Anita Cox Farnsworth Studio.  

The Chandler Center for the Arts recently celebrated its 35th season. Upcoming performances include ballet like Coppelia or live music, such as Billy Joel’s The Stranger. Entertaining acts such as Stomp, Piano Battle, and Cirque du Soleil will also make their way over during the 2024-2025 season. Located in downtown Chandler, the venue includes three dynamic performance spaces (the 1,500-seat Main Stage, the 350-seat Hal Bogle Theatre, and the 250-seat Recital Hall) as well as two extensive art galleries (The Gallery at CCA and Vision Gallery).

While Scottsdale Center for the Performing Arts had the fewest absolute visits in the past 12 months, its year-over-year variance increase has been the highest.

What might account for the difference, one might wonder.  Fortunately, Placer data enables one to compare a venue against itself in order to highlight differences from one year to the next.  According to the 2023-2024 calendar, it appears that Hubbard Street Dance Chicago playing 2 nights in a row, was a hit with the audience during the week of Jan 29-Feb 4.

It appears the increase in visits cannot be attributed to a single segment.  In fact, visits across multiple segments increased year-over-year when comparing May 2023 - April 2024 (blue) vs. May 2022-April 2023 (red) per Spatial.ai PersonaLive.

The most recent 12 months also attracted visits from a much larger trade area.

Migration may also be a factor in the increase of visits to the Scottsdale Performing Arts Center.  Placer’s Migration Dashboard is noting an increase in both residents and seasonal visitors over the years.

Article
Eatertainment Chains: Full on Food, Fun, and Foot Traffic
Eatertainment chains – entertainment concepts that combine dining and play – are thriving in the current experience economy. We dove into the data for game and restaurant chains Dave & Buster’s and Main Event Entertainment to better understand how eatertainment is driving success in 2024.
Ezra Carmel
May 30, 2024
3 minutes

Eatertainment chains – entertainment concepts that combine dining and play – are thriving in the current experience economy. We dove into the data for game and restaurant chains Dave & Buster’s and Main Event Entertainment (acquired by Dave & Buster’s in 2022) to better understand how eatertainment is driving success in 2024.

Year-Over-Year: Reasons to Cheer

The past few years have been challenging ones for restaurants. But eatertainment has a special draw – and since November 2023, both Dave & Buster’s and Main Event Entertainment have seen mainly positive YoY visit growth. 

In January 2024, visits slowed in the wake of extreme weather that rocked much of the country and led many would-be diners to stay home. But in February and March 2024 things picked up again, with the two chains seeing YoY visit growth ranging from 4.6% to 10.6%.  

Again in April 2024, both Dave & Buster’s and Main Event Entertainment experienced minor visit gaps. But a closer look at weekly visits reveals that this was largely due to a calendar shift: April 2024 had one fewer Saturday than April 2023 – the chains' busiest day of the week by far. (In Q1 2024, Saturdays accounted for 33.8% of total visits to Main Event Entertainment and 33.3% of visits to Dave & Buster’s). And during nearly every individual week of April 2024, the brands maintained strongly positive momentum.

Monthly and weekly visits to Dave & Buster's and Main Event Entertainment compared to previous year

Feeling Special(s): Cultivating Loyal Audiences 

Dave & Buster’s and Main Event Entertainment recent visit growth has been partly fueled by the two chains’ growing store counts. And a deeper dive into how the chains’ visitation patterns have evolved since COVID shows why they are well-positioned for continued expansion – and success. 

One factor likely contributing to the eatertainment brands’ strength is the increasing loyalty of their visitors. Dave & Buster’s leveled up its rewards program in 2021 – and has been upping its loyalty game ever since. Members can access special deals, like the chain’s recent 50% off food promotion, and earn points by playing games or ordering off the menu. Main Event, too, keeps customers coming back with a variety of promotions, from Monday Night Madness to Kids Eat Free Tuesdays – a particularly attractive offer for the chain’s family-oriented audience.

And since 2019, both chains have seen a steady increase in the share of visits made by customers frequenting the chain at least twice a month.

Share of visits to Dave & Buster's and Main Event by loyal visitors (those who frequent a chain two or more times a month) in 2019, 2022, 2023, and 2024

When the Time is Right: Visits Late at Night

In addition, both Dave & Buster’s and Main Event appear to be finding success by leaning into the evening daypart. 

Back in 2019, Main Event introduced a late-night menu and announced that all of its stores would be open until at least 12:00 AM – and even later on Fridays and Saturdays. (Even before that, some of its stores were open during the wee hours). Dave & Buster’s has also taken steps to increase its night-time business with special late-night deals and happy hours.  

And location analytics indicates that this strategy is bearing fruit. Over the past several years, both brands have experienced an increase in their share of late-night visits (i.e. those taking place between 9:00 PM and 2:00 AM). And in Q1 2024, Dave & Buster’s and Main Event saw 23.9% and 27.3% of their total visits during the late-night daypart, respectively. 

While it might be assumed that at-home entertainment and the "Netflix effect" pose a threat to eatertainment chains (particularly during the evening hours, as there is more content than ever to get home to), the data suggests that many consumers are staying out late for social dining and entertainment.

Share of total visits at Dave & Buster's and Main Event between 9:00 PM and 2:00 AM, Q1 2019, 2022, 2023, and 2024

More Fun to be Had

Demand for dining and social experiences continues to grow. As consumer behavior and demographics evolve, how will these eatertainment chains perform and which new concepts may rise to prominence as 2024 progresses? 

Visit Placer.ai to find out.

Article
The Promise of Luxury Apparel
Are luxury retailers and high-end department stores making a comeback? Dive into the data to find out.
Ezra Carmel
May 29, 2024
3 minutes

In this blog, we dive into the latest location analytics and demographic data for luxury retailers and high-end department stores and take a closer look at consumer behavior in the upscale shopping space.

Seasonal Shopping Returns Stateside 

Over the past year, the Placer.ai Luxury Retail Index – including brands like Louis Vuitton, Tiffany & Co., and Chanel – saw year-over-year (YoY) foot traffic growth during crucial shopping seasons. May and June 2023 had significant increases in YoY visits, perhaps due to an influx of recreational shoppers on summer vacation, and July saw an uptick as well. YoY visits peaked again in November and December, likely reflecting the popularity of upscale retail corridors during the all-important holiday shopping season

Some of this strength may be a result of affluent consumers refocusing their shopping on the U.S.: In 2022, many high-income shoppers chose to purchase big-ticket items abroad due to various economic benefits. But by 2023, demand for domestic luxury retail appeared to rebound, as some upscale retail clients “repatriated” their discretionary dollars.

To be sure, visit gaps re-emerged in some months of early 2024 – though these are partly attributable to factors like January’s unusually stormy weather and an April calendar shift. (April 2024 had one fewer Saturday than April 2023, providing less opportunity for visits in the highly discretionary category). But March 2024 also saw YoY visit growth. And given how well luxury retailers performed during their busiest months of year, the category may very well rally once again heading into the summer.

Monthly visits to luxury retailers compared to previous year

High-End Department Stores Close the Gap

Recent location intelligence also offers encouraging signs from the high-end department store space. 

Like luxury retailers, high-end department stores saw narrowing visit gaps during the peak holiday shopping season – with Saks Fifth Avenue seeing a YoY uptick in November 2024, and Neiman Marcus seeing one in December.  

In March 2024, YoY traffic turned positive for Nordstrom (3.3%), Bloomingdale’s (3.1%), and Neiman Marcus (3.1%), while Saks Fifth Avenue had just a -0.6% visit gap. And although April 2024 was a challenging month for the retailers, perhaps due in part to the calendar shift mentioned above, all four upscale department stores outperformed the traditional apparel category – another indication that high-end department stores may be poised for a comeback.

Monthly visits to Nordstrom, Bloomingdale's, Neiman Marcus, Saks Fifth Avenue, and overall apparel compared to previous years

The Highest Earners Drive Traffic

Analyzing demographic changes in the captured markets of both luxury brands and high-end department stores indicates that increasingly affluent consumers are the main drivers of visits to the segment. (A chain’s captured market is obtained by weighting each Census Block Group (CBG) in its trade area according to the CBG’s share of visits to the chain – and so reflects the population that actually visits the chain in practice). 

Over the last four quarters, visitors to luxury retailers and high-end department stores came from areas with higher median household incomes (HHIs) than in previous years. For example, during the period between Q2 2023 and Q1 2024, the median HHI of Bloomingdale’s captured market was $122.1K, an increase from $119.7K between April 2022 and March 2023, and $117.3K from April 2021 to March 2022.

In the face of recent inflationary pressures, aspirational luxury shoppers (who tend to be slightly less affluent) are likely quicker to adjust their behavior and trade down to more affordable brands. Meanwhile, prestige luxury shoppers – those with the highest incomes – tend to be relatively resilient, and so are able to continue shopping at their favorite luxury brands, driving up the HHI in these retailers’ trade areas.

Median household income of department stores' captured markets, trailing 4-quarter period

Looking Ahead

Luxury retailers and high-end department stores have had recent foot traffic successes, while their clientele has become increasingly affluent. Will these brands continue their upward visit trajectories – and how will they leverage affluent foot traffic going forward? 

Visit Placer.ai to find out.

Article
Catching Up With Ulta Beauty & Gap Brands
Discretionary retail has faced its fair share of challenges over the past few years. But even in this challenging environment, some brands, like Ulta Beauty, are continuing to see visit growth, while others, like Gap and Old Navy, are making a comeback. 
Bracha Arnold
May 28, 2024
4 minutes

Discretionary retail has faced its fair share of headwinds over the past few years, from pandemic-related restrictions to inflation. And while prices have stabilized, subdued consumer confidence continues to weigh on non-essential segments. But even in this challenging environment, some companies, like Ulta Beauty, are continuing to see visit growth, while others, like Gap Inc. and its portfolio of apparel brands, are making a comeback. 

With Q2 2024 well underway, we take a look at the foot traffic patterns for these companies to see how they are faring. 

Ulta: The Beauty Powerhouse Sees YoY Visit Growth

In 2020, Placer.ai predicted that Ulta Beauty would be an unstoppable force in beauty retail – and the chain has impressed ever since. Over the past several years, Ulta has been on a consistent upward visit trajectory, propelled by strong demand for affordable luxuries (the so-called “Lipstick Effect”), and consumer interest in self-care

And though the pace of Ulta’s tremendous YoY visit growth has moderated somewhat in recent months, the beauty giant continues to thrive – drawing even more visitors in early 2024 than during the equivalent period of last year. Between January and April 2024, YoY visits to the beauty retailer remained consistently elevated, outperforming the wider Beauty & Wellness space.

Monthly visits to Ulta, beauty & wellness chains compared to previous year

Gap Brands: A Retail Revival

The fashion segment has experienced rising prices and persistent inflation over the past few years, leading to a new era of discount and thrift shopping. And iconic apparel retailers like Gap Inc – operator of Gap, Old Navy, Athleta, and Banana Republic – have not been immune to the challenges facing the category. 

But through a combination of high-profile hirings and revitalized branding efforts, Gap Inc. has been readying itself for a comeback. In Q4 2023, the retailer announced stronger-than-expected results, driven primarily by Gap and Old Navy. And recent foot traffic to the company’s largest brands provides further evidence that its turnaround efforts may be starting to bear fruit. 

During the all-important November and December shopping season last year, Gap and Old Navy saw YoY visits hold steady or increase, outpacing the wider Apparel space. In January 2024, visits to the two chains declined in the wake of an Arctic blast that kept many shoppers at home. But in February, Gap enjoyed a 0.7% YoY visit bump, while Old Navy saw just a mild drop – less than that of the overall Apparel category. In March 2024, both Gap and Old Navy enjoyed strong YoY visit growth, far outperforming overall Apparel – likely driven by sales events held by each brand. And though April saw YoY visits decline once again, with the two chains falling behind Apparel, drilling down into weekly data offers a different perspective.

Monthly visits to Gap, Old Navy, and apparel retailers compared to previous year

Both Gap and Old Navy started off April with lackluster YoY performance, perhaps due in part to the comparison to an early April 2023 that included Easter weekend. But towards the end of April and beginning of May, Gap and Old Navy’s’ visit gaps narrowed – with some weeks seeing positive YoY visit growth, and with the two chains once again either nearly on par with, or outperforming, overall Apparel.

Weekly visits to Gap, Old Navy, and apparel retailers compared to 2023

Gap Inc. itself is bullish about what the next year holds in store, with big names like Zak Posen joining the Gap family in hopes of propelling the company forward. Though it may be premature to declare an end to the troubles that have plagued the clothier in recent years, early 2024 foot traffic provides further evidence that the company is heading in the right direction.

Final Thoughts

Ulta continues to experience visit growth, highlighting Beauty’s enduring appeal. Meanwhile, Gap and Old Navy are witnessing narrowed visit gaps and some weekly visit growth. 

Is the Apparel segment making a comeback? Can the Beauty segment sustain its positive momentum indefinitely?

Visit Placer.ai to keep up to date with the latest retail developments. 

Reports
INSIDER
Pricing Strategies Driving Restaurant Visits in 2024
Dive into the data to explore the state of the restaurant industry in 2024 and see how leading chains are navigating the challenges posed by rising prices.
September 26, 2024
7 minutes

Dining in 2024 (So Far)

The restaurant space has experienced its fair share of challenges in recent years – from pandemic-related closures to rising labor and ingredient costs. Despite these hurdles, the category is holding its own, with total 2024 spending projected to reach $1.1 trillion by the end of the year.

And an analysis of year-over-year (YoY) visitation trends to restaurants nationwide shows that consumers are frequenting dining establishments in growing numbers – despite food-away-from-home prices that remain stubbornly high.

Overall, monthly visits to restaurants were up nearly every month this year compared to the equivalent periods of 2023. Only in January, when inclement weather kept many consumers at home, did restaurants see a significant YoY drop. Throughout the rest of the analyzed period, YoY visits either held steady or grew – showing that Americans are finding room in their budgets to treat themselves to tasty, hassle-free meals.

Still, costs remain elevated and dining preferences have shifted, with consumers prioritizing value and convenience – and restaurants across segments are looking for ways to meet these changing needs. This white paper dives into the data to explore the trends impacting quick-service restaurants (QSR), full-service restaurants (FSR), and fast-casual dining venues – and strategies all three categories are using to stay ahead of the pack. 

Dollar-Driven Dining Decisions 

Overall, the dining sector has performed well in 2024, but a closer look at specific segments within the industry shows that fast-casual restaurants are outperforming both QSR and FSR chains. 

Between January and August 2024, visits to fast-casual establishments were up 3.3% YoY, while QSR visits grew by just 0.7%, and FSR visits fell by 0.3% YoY. As eating out becomes more expensive, consumers are gravitating toward dining options that offer better perceived value without compromising on quality. Fast-casual chains, which balance affordability with higher-quality ingredients and experiences, have increasingly become the go-to choice for value-conscious diners.

Fast-casual restaurants also tend to attract a higher-income demographic. Between January and August 2024, fast-casual restaurants drew visitors from Census Block Groups (CBGs) with a weighted median household income of $78.2K – higher than the nationwide median of $76.1K. (The CBGs feeding visits to these restaurants, weighted to reflect the share of visits from each CBG, are collectively referred to as their captured market). 

Perhaps unsurprisingly, quick-service restaurants drew visitors from much less affluent areas. But interestingly, despite their pricier offerings, full-service restaurants also drew visitors from CBGs with a median HHI below the nationwide baseline. While fast-casual restaurants likely attract office-goers and other routine diners that can afford to eat out on a more regular basis, FSR chains may serve as special occasion destinations for those with more moderate means. 

Who Can Afford to Raise Prices?

Though QSR, FSR, and fast-casual spots all seek to provide strong value propositions, dining chains across segments have been forced to raise prices over the past year to offset rising food and labor costs. This next section takes a look at several chains that have succeeded in raising prices without sacrificing visit growth – to explore some of the strategies that have enabled them to thrive.

Shake Shack: Drawing Affluent Audiences 

The fast-casual restaurant space attracts diners that are on the wealthier side – but some establishments cater to even higher earners. One chain of note is NYC-based burger chain Shake Shack, which features a captured market median HHI of $94.3K. In comparison, the typical fast-casual diner comes from areas with a median HHI of $78.2K. 

Shake Shack emphasizes high-quality ingredients and prices its offerings accordingly. The chain, which has been expanding its footprint, strategically places its locations in affluent, upscale, and high-traffic neighborhoods – driving foot traffic that consistently surpasses other fast-casual chains. And this elevated foot traffic has continued to impress, even as Shake Shack has raised its prices by 2.5% over the past year. 

Texas Roadhouse: Thriving Through Price Hikes

Steakhouse chain Texas Roadhouse has enjoyed a positive few years, weathering the pandemic with aplomb before moving into an expansion phase. And this year, the chain ranked in the top five for service, food quality, and overall experience by the 2024 Datassential Top 500 Restaurant Chain.

Like Shake Shack, Texas Roadhouse has raised its prices over the past year – three times – while maintaining impressive visit metrics. Between January and August 2024, foot traffic to the steakhouse grew by 9.7% YoY, outpacing visits to the overall FSR segment by wide margins. 

This foot traffic growth is fueled not only by expansion but also by the chain's ability to draw traffic during quieter dayparts like weekday afternoons, while at the same time capitalizing on high-traffic times like weekends. Some 27.7% of weekday visits to Texas Roadhouse take place between 3:00 PM and 6:00 PM – compared to just 18.9% for the broader FSR segment – thanks to the chain’s happy hour offerings early dining specials. And 43.3% of visits to the popular steakhouse take place on Saturdays and Sundays, when many diners are increasingly choosing to splurge on restaurant meals, compared to 38.4% for the wider category.

QSR Limited-Time Offers (LTOs) to the Rescue

Though rising costs have been on everybody’s minds, summer 2024 may be best remembered as the summer of value – with many quick-service restaurants seeking to counter higher prices by embracing Limited-Time Offers (LTOs). These LTOs offered diners the opportunity to save at the register and get more bang for their buck – while boosting visits at QSR chains across the country. 

Hardee’s August Combo Deal: A Recipe for Loyalty

Limited time offers such as discounted meals and combo offers can encourage frequent visits, and Hardee’s $5.99 "Original Bag" combo, launched in August 2024, did just that. The combo allowed diners to mix and match popular items like the Double Cheeseburger and Hand-Breaded Chicken Tender Wraps, offering both variety and affordability. And visits to the chain during the month of August 2024 were 4.9% higher than Hardee’s year-to-date (YTD) monthly visit average.

August’s LTO also drove up Hardee’s already-impressive loyalty rates. Between May and July 2024, 40.1% to 43.4% of visits came from customers who visited Hardee’s at least three times during the month, likely encouraged by Hardee’s top-ranking loyalty program. But in August, Hardee’s share of loyal visits jumped to 51.5%, highlighting just how receptive many diners are to eating out – as long as they feel they are getting their money’s worth. 

McDonald’s Special Meal Deal

McDonald’s launched its own limited-time offer in late June 2024, aimed at providing value to budget-conscious consumers. And the LTO – McDonald’s foray into this summer’s QSR value wars – was such a resounding success that the fast-food leader decided to extend the deal into December. 

McDonald’s LTO drove foot traffic to restaurants nationwide. But a closer look at the chain’s regional captured markets shows that the offer resonated particularly well with “Young Urban Singles” – a segment group defined by Spatial.ai's PersonaLive dataset as young singles beginning their careers in trade jobs. McDonald's locations in states where the captured market shares of this demographic surpassed statewide averages by wider margins saw bigger visit boosts in July 2024 – and the correlation was a strong one.  

For example, the share of “Young Urban Singles” in McDonald’s Massachusetts captured market was 56.0% higher than the Massachusetts statewide baseline – and the chain saw a 10.6% visit boost in July 2024, compared to the chain's statewide H1 2024 monthly average. But in Florida, where McDonald’s captured markets were over-indexed for “Young Urban Singles” by just 13% compared to the statewide average, foot traffic jumped in July 2024 by a relatively modest 7.3%. 

These young, price-conscious consumers, who are receptive to spending their discretionary income on dining out, are not the sole driver of McDonald’s LTO foot traffic success. Still, the promotion’s outsize performance in areas where McDonald’s attracts higher-than-average shares of Young Urban Singles shows that the offering was well-tailored to meet the particular needs and preferences of this key demographic. 

Michelin Star Success 

While QSR, fast-casual, and FSR chains have largely boosted foot traffic through deals and specials, reputation is another powerful way to attract diners. Restaurants that earn a coveted Michelin Star often see a surge in visits, as was the case for Causa – a Peruvian dining destination in Washington, D.C. The restaurant received its first Michelin Star in November 2023, a major milestone for Chef Carlos Delgado.

The Michelin Star elevated the restaurant's profile, drawing in affluent diners who prioritize exclusivity and are less sensitive to price increases. Since the award, Causa saw its share of the "Power Elite" segment group in its captured market increase from 24.7% to 26.6%. Diners were also more willing to travel for the opportunity to partake in the Causa experience: In the six months following the award, some 40.3% of visitors to the restaurant came from more than ten miles away, compared to just 30.3% in the six months prior.

These data points highlight the power of a Michelin Star to increase a restaurant’s draw and attract more affluent audiences – allowing it to raise prices without losing its core clientele. Wealthier diners often seek unique culinary experiences, where price is less of a concern, making these establishments more resilient to inflation than more venues that serve more price-sensitive customers.

The Final Plate

Dining preferences continue to evolve as restaurants adapt to a rapidly changing culinary landscape. From the rise in fast-casual dining to the benefits of limited-time offers, the analyzed restaurant categories are determining how to best reach their target audiences. By staying up-to-date with what people are eating, these restaurant categories can hope to continue bringing customers through the door. 

INSIDER
The Rising Stars: Six Metro Areas Welcoming Young Professionals
Find out which metro areas are seeing positive net migration and discover what might be drawing newcomers to these cities.
September 23, 2024
3 minutes

The COVID-19 pandemic – and the subsequent shift to remote work – has fundamentally redefined where and how people live and work, creating new opportunities for smaller cities to thrive. 

But where are relocators going in 2024 – and what are they looking for? This post dives into the data for several CBSAs with populations ranging from 500K to 2.5 million that have seen positive net domestic migration over the past several years – where population inflow outpaces outflow. Who is moving to these hubs, and what is drawing them? 

CBSAs on the Rise

The past few years have seen a shift in where people are moving. While major metropolitan areas like New York still attract newcomers, smaller cities, which offer a balance of affordability, livability, and career opportunities, are becoming attractive alternatives for those looking to relocate. 

Between July 2020 and July 2024, for example, the Austin-Round Rock-Georgetown, TX CBSA, saw net domestic migration of 3.6% – not surprising, given the city of Austin’s ranking among U.S. News and World Report’s top places to live in 2024-5. Raleigh-Cary, NC, which also made the list, experienced net population inflow of 2.6%. And other metro areas, including Fayetteville-Springdale-Rogers, AR (3.3%), Des Moines-West Des Moines, IA (1.4%), Oklahoma City, OK (1.1%), and Madison, WI (0.6%) have seen more domestic relocators moving in than out over the past four years.

All of these CBSAs have also continued to see positive net migration over the past 12 months – highlighting their continued appeal into 2024.

Younger and Hungrier

What is driving domestic migration to these hubs? While these metropolitan areas span various regions of the country, they share a common characteristic: They all attract residents coming, on average, from CBSAs with younger and less affluent populations. 

Between July 2020 and July 2024, for example, relocators to high-income Raleigh, NC – where the median household income (HHI) stands at $84K – tended to hail from CBSAs with a significantly lower weighted median HHI ($66.9K). Similarly, those moving to Austin, TX – where the median HHI is $85.4K – tended to come from regions with a median HHI of $69.9K. This pattern suggests that these cities offer newcomers an aspirational leap in both career and financial prospects.

Moreover, most of these CBSAs are drawing residents with a younger weighted median age than that of their existing residents, reinforcing their appeal as destinations for those still establishing and growing their careers. Des Moines and Oklahoma City, in particular, saw the largest gaps between the median age of newcomers and that of the existing population.

Housing and Jobs: Upgrading and Improving

Career opportunities and affordable housing are major drivers of migration, and data from Niche’s Neighborhood Grades suggests that these CBSAs attract newcomers due to their strong performance in both areas. All of the analyzed CBSAs had better "Jobs" and "Housing" grades compared to the regions from which people migrated. For example, Austin, Texas received the highest "Jobs" rating with an A-, while most new arrivals came from areas where the "Jobs" grade was a B. 

While the other analyzed CBSAs showed smaller improvements in job ratings, the combination of improvements in both “Jobs” and “Housing” make them appealing destinations for those seeking better economic opportunities and affordability.

Final Grades

Young professionals may be more open than ever to living in smaller metro areas, offering opportunities for cities like Austin and Raleigh to thrive. And the demographic analysis of newcomers to these CBSAs underscores their appeal to individuals seeking job opportunities and upward mobility. 

Will these CBSAs continue to attract newcomers and cement their status as vibrant, opportunity-rich hubs for young professionals? And how will this new mix of population impact these growing markets?

Visit Placer.ai to keep up with the latest data-driven civic news. 

INSIDER
Redefining Retail Spaces: Lessons from the C-Store Category
Dive into the data to see how convenience stores are redefining retail spaces.
September 16, 2024
5 minutes

Convenience stores, or c-stores, have been one of the more exciting retail categories to watch over the past few years. The segment has undergone significant shifts, embracing more diverse offerings like fresh food and expanded dining options, while also exploring new markets and adapting to changing consumer needs. We looked at the recent foot traffic data to see what this category's successes reveal about the current state of brick-and-mortar retail.

Seasonal Stops Along The Way

Convenience stores are increasingly viewed not only as places to fuel up, but as affordable destinations for quick meals, snacks, and other necessities. And analyzing monthly visits to the category shows that it is continuing to benefit from its positioning as a stop for food, fuel, and in some cases, tourism. 

Despite lapping a strong H1 2023, visits to the category either exceeded last year’s levels or held steady during all but one of the first eight months of 2024 – highlighting the segment’s ongoing strength. Only in January 2024 did C-stores see a slight YoY dip, likely reflecting a weather-induced exaggeration of the segment’s normal seasonality. 

Indeed, examining monthly fluctuations in visits to c-stores (compared to a January 2021 baseline) shows that foot traffic to the category tends to peak in summer months – perhaps driven by summer road trips and vacations – and slow down significantly in winter. Given summer’s importance for convenience stores, the category’s August YoY visit bump is a particularly promising indication of c-stores’ robust positioning this year.  

Regional Chains Expanding Their Reach

While some C-store chains, like 7-Eleven, have a nationwide presence, others are concentrated in specific areas of the country. But as the popularity of C-stores continues to grow, regional chains like Wawa, Buc-ee’s, and Sheetz are expanding into new territories, broadening their reach.

Wawa, a beloved brand with roots in Pennsylvania, has become synonymous with its fresh sandwiches, coffee, and a highly loyal customer base. Wawa has been a major player in the c-store space in recent years, with a revamped menu driving ever-stronger foot traffic to its Mid-Atlantic region stores. Between January and August 2024, YoY visits to the chain were mostly elevated. And the chain is now venturing into states like Florida – where its store count has grown significantly over the past few years – as well as Georgia and Alabama. 

Meanwhile, Texas favorite Buc-ee’s, though known for its enormous stores and mind boggling array of dining options, has a relatively small footprint – but that might be changing. The chain, which also outpaced its already-strong 2023 performance this year, is opening locations in Arkansas and North Carolina, further building on its reputation as a destination for travelers. And Sheetz, another regional chain with a strong presence in Pennsylvania, is also expanding, with plans to open locations in Southern states like North Carolina and Tennessee.

Taking the Pulse of Statewide Dwell Times

This trend toward regional expansion offers significant opportunities for growth, not only by increasing store count, but also by reaching new consumer bases and target audiences. Customer behavior differs between markets – and by expanding into new areas, c-stores can tap into unique local visitation patterns.  

One metric that highlights local differences in consumer behavior is dwell time, or the amount of time a customer spends inside a convenience store per visit. In some regions, visitors tend to move in and out quickly, while in others, customers linger for longer periods of time.

Analyzing convenience store dwell times by state highlights substantial differences in visitor behavior. During the first eight months of 2024, coastal states (with the exception of Oregon) tended to see shorter average dwell times (between 7.5 and 11.8 minutes). On the other hand, in states like Wyoming, Montana, and North Dakota, average dwell times ranged between 21.2 and 28.2 minutes. 

Interestingly, the states with the longest dwell times also have some of the highest percentages of truck traffic on interstate highways – suggesting that these longer stops are perhaps made by long-haul truckers looking for a place to shower, relax, and grab a bite to eat. 

Limited-Time Options

Even as regional favorites expand their reach, nationwide classic 7-Eleven is taking steps to further cement its growing role as a prime grab-and-go food and beverage destination. And like other dining destinations, the chain relies on limited-time offers (LTOs) to fuel excitement – and visits. 

One of the most iconic, and beloved c-store LTOs is 7-Eleven’s Slurpee Day, which falls each year on July 11th. The event, during which all 7-Eleven locations hand out free slurpees, tends to drive significant upticks in foot traffic – and this year was no exception. Visits to the convenience store jumped by a whopping 127.3% on July 11th, 2024 relative to the YTD daily visit average – proving that good deals will bring customers in the door.

A Strong Year for Convenience Stores

The convenience store sector continues building on the impressive growth seen in 2023. As many chains double down on expanding both their regional presence and their offerings, will they continue to drive growth in the coming years?

Visit Placer.ai to keep up with the latest data-driven convenience store updates. 

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