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While consumer confidence appears optimistic heading into the holidays, and businesses are feeling more assured now that the election is over, thrifting continues to benefit from tailwinds driven by last year's inflationary pressures, the shift toward sustainability, and Gen Z’s desire for unique items.
We analyzed year-over-year traffic for well-established chains like Goodwill and Salvation Army, as well as for smaller chains like Buffalo Exchange and Crossroads Trading Co. Among these, Savers Thrift Store has experienced the highest growth rate in recent months, with Goodwill also showing consistent increases compared to last year.
The thrift store footprint is quite strong nationwide, with a concentration of stores in the eastern half of the country and along the West Coast.
Thrifting is no longer just for lower-income households. In a sign of its upmarket appeal, over 1 in 10 of thrift store captured trade areas are now the "Upper Suburban Diverse Families" segment, and another 1 in 10 are from "Wealthy Suburban Families" according to PersonaLive customer segments. The chart below filters for visitors with a dwell time of at least 10 minutes, indicating that these segments aren’t merely dropping off donations—they’re sticking around to treasure hunt. The thrill of finding a hidden gem has been widely shared on social media platforms like TikTok, where one lucky shopper recently discovered a $6,000 couture wedding dress for the unbelievable price of $25 at Goodwill.
While Goodwill is undoubtedly the largest player in this field, with roughly ten times the visits of its nearest competitor, a substantial share of visits also goes to Plato’s Closet (with over 400 stores tracked by Placer), Salvation Army Stores (400+ tracked by Placer), and Savers Thrift Stores (100+ tracked by Placer). Interestingly, although Savers has just a quarter of the number of stores, its yearly visits nearly match those of Plato’s Closet and Salvation Army Stores during certain months of the year.
Plato’s Closet sees a notable spike in late July and early August, aligning with back-to-school shopping season. With its focus on teens and young adults and an emphasis on popular and fast-fashion brands, it’s no surprise that this chain resonates strongly with its youthful audience.
This past season, one of the major trends has been a love for all things '90s. Popular items include handkerchief hems, baby tees, crop tops, straight jeans, mom jeans, flared jeans (essentially anything but skinny jeans), and, of course, the essential graphic tee. Thrifters are on the hunt for that perfect vintage piece—something unique to wear to a concert or party and, most importantly, to showcase on social media.
Fashion is cyclical, and often, if you hold onto something long enough, it just might come back into style. Hoarders can rejoice, as new generations are now seeking out biker boots, pedal pushers, Fendi baguettes, and satin slip dresses. Today’s teens are also drawn to brands their parents might have worn, like surfer favorites Stussy, Roxy, and O’Neill. Miu Miu, a current favorite in the fashion world despite a slight slowdown in luxury, even sent board shorts down their runway. Miu Miu has consistently been on-trend over the past few years, from micro miniskirts to last month’s playful twist on athleisure with foot warmers and leg warmers.
Other notable ‘90s throwbacks include Hypercolor shirts—T-shirts that change color with body heat, like when a handprint is left behind. For the colder months, surf fashion is evolving into styles suited for cozy bonfire nights at the beach. "Shackets" (shirt jackets) in soft flannels and plaids are trending, with stores like Faherty and Marine Layer offering pieces reminiscent of the fashion seen in The O.C.
From a retail perspective, popular '90s and 2000s brands like Mango and True Religion are making a strong return to brick-and-mortar. Mango, a Spanish fast-fashion brand similar to Zara, first entered the U.S. in the 2000s but later withdrew in 2015. Now, it’s back with a U.S.-focused strategy, opening a flagship store at 711 Fifth Avenue in New York—formerly home to iconic brands like NBC, Columbia Pictures, and Coca-Cola. Mango plans to have over 40 stores in the U.S. by the end of 2024 and 500 global stores by 2026.
In the ‘90s, pop stars like Britney Spears and Christina Aguilera made low-rise jeans with the iconic True Religion horseshoe logo a staple. Now, True Religion has returned, with Megan Thee Stallion as a spokesperson. The brand saw strong performance in spring and summer, likely boosted by back-to-school shopping in August. Although year-over-year traffic dipped slightly in September and October, we anticipate a rise in traffic with the upcoming holiday season.
Every year towards the end of October, consumers head to the shops for costumes, spooky yard decorations, candy and Halloween supplies. At the same time, many national dining chains roll out Halloween-themed limited time offers (LTOs) to lure in revelers. So what was this year’s Halloween impact on retail and dining visits? We dove into the data to find out.
Halloween may not be Black Friday, but the ghostly holiday drives significant dining and retail visit spikes of its own. Comparing daily visit patterns during the week of Halloween to previous weeks’ averages reveals Halloween’s varied impact on the different brick-and-mortar sectors.
For most retail sectors – including grocery stores, superstores, discount & dollar stores, and hobbies, gift & craft stores – holiday visits peaked on October 30th, as consumers got their Halloween supplies before the holiday. Hobbies, gift & craft stores saw the biggest visit increases, with traffic on Monday, October 28th already up 20.7% compared to the average for the previous four Mondays, as patrons sought out the perfect costume piece or yard decoration. Meanwhile, liquor stores – where visits also increased the day before Halloween – got an even bigger boost on October 31st, likely thanks to party hosts and guests grabbing last minute refreshments ahead of the night’s festivities.
Unlike in the retail space, where visits increased prior to the holiday, the Halloween-driven dining visit spike was confined to October 31st. Dining visits on Halloween were up 5.4% compared to the previous four Thursdays’ average – impressive for a category not traditionally associated with Halloween spending. This spike was likely fueled by the many Halloween-themed LTOs across the category.
Indeed, many of the major dining chains that saw double-digit visit spikes on October 31st offered Halloween-related promotions. Insomnia Cookies gave away cookies and Krispy Kreme Doughnuts offered free donuts to customers who came in wearing costumes – and visits to the two chains jumped 60.4% and 45.4%, respectively, compared to the average of the previous four Thursdays. And the promise of discounts was almost as alluring as the promise of free stuff – Chipotle offered a deeply discounted entree to any Chipotle Rewards member coming in costume, leading to a 41.5% boost in Halloween foot traffic.
Full-service restaurants also got in on the Halloween action. Denny’s customers who dined on-site donning a costume received free Halloween pancakes, helping drive a 20.5% increase in Thursday visits on October 31st. IHOP, which offered a free “Scary Face Pancake” for kids 12 and under with the purchase of an adult entree, saw its visits rise 15.5% compared to its recent Thursday average. And Applebee’s “Dollar Zombie” cocktail – available throughout the month of October – may have contributed to the 14.4% Halloween visit increase from customers looking to consume the themed drink during the holiday.
Halloween prep often requires a trip to the store – so unlike dining chains, where traffic peaked on Halloween itself, most retail sectors received the largest holiday-driven boost on October 30th. Visits to Target, Walmart, Sam’s Club, BJ’s Wholesale Club, and Costco Wholesale were up on Wednesday, October 30th compared to a recent Wednesday average – but by October 31st, foot traffic was mostly back to normal (although Walmart visits were still slightly elevated).
Meanwhile, discount & dollar leaders Dollar General, Dollar Tree, and Family Dollar experienced foot traffic jumps on both October 30th and October 31st – with the Halloween spikes at Dollar General and Family Dollar even surpassing the pre-Halloween boosts at those retailers. These visitation patterns indicate that consumers likely visit both superstores and dollar stores for pre-Holiday prep but are more likely to head to discount & dollar chains for last minute Halloween purchases.
While superstores and discount & dollar stores receive a significant share of Halloween-driven retail foot traffic, the biggest beneficiaries of the season appear to have been party supply stores – with Party City in the lead. Visits to the retailer began steadily increasing week-over-week in the beginning of September, with Wednesday, October 30th seeing a whopping 252.2% increase in visits compared to the average on the previous four Wednesdays.
Party City’s Halloween success indicates that, when it comes to special occasions, specialized retailers still play an important role in the brick-and-mortar retail landscape.
Halloween brought consumers out to stores and restaurants, highlighting an appetite for celebrating special occasions which may bode well for the upcoming holiday season. How will the rest of Q4’s retail milestones perform?
Follow Placer.ai’s data-driven retail analyses to find out.
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Last year’s holiday shopping season was an impactful one, with many categories seeing record-breaking sales and visits. And perhaps no category benefits from Q4 peaks quite like department stores, which see major foot traffic spikes on Black Friday and in the run-up to Christmas.
So with Q4 2024 seemingly primed to be another strong season, we took a look at department store visitation patterns this year and during previous holiday seasons to see what might lie ahead for the category in the coming weeks.
The holiday shopping calendar often begins as early as October, as consumers start preparing for Halloween before shifting their focus to Thanksgiving, Black Friday, and Christmas. This time of year tends to be one of the busiest for many retailers, as it encompasses a variety of shopping needs, including gifts and seasonal celebrations.
And one retail category that sees major visit increases every holiday season is department stores. Chains like Nordstrom, Macy’s, and Bloomingdale’s experience substantial spikes in visits throughout Q4 as shoppers flock to their locations to take advantage of sales and find gifts for their loved ones.
And though consumers’ holiday shopping behavior varies somewhat each year, analyzing weekly fluctuations in visits to department stores reveals some predictable patterns. Every year, visits to department stores see modest increases during major retail events like Valentine’s Day, Mother’s Day, and back-to-school shopping season – before surging during the week of Black Friday (week 47) and then again in the run-up to Christmas. During the week of last year’s Black Friday, for example, department store visits soared 65.2% above the 2023 weekly average – only to go even higher (122.8%) during the week before Christmas (week 51).
Nordstrom is one department store that seems poised to enjoy a particularly robust holiday shopping season this year. The chain, which operates more than 90 of its namesake stores, also has an off-price banner – Nordstrom Rack – with over 250 locations. And both brands have enjoyed stable visit growth since April 2024 – with quarterly YoY visits to Nordstrom and Nordstrom Rack elevated by 1.4% and 9.6%, respectively, in Q2 2024, and by 1.4% and 5.0%, respectively, in Q3 2024. By contrast, the wider department store category sustained consistent YoY visit gaps.
Drilling down deeper into weekly visit data shows that this positive trend continued into October. And while Nordstrom Rack – which is firmly in expansion mode – outperformed Nordstrom’s traditional stores through September, this trend reversed slightly in October, as the holiday season grew closer. With Black Friday just around the corner, both chains seem well positioned to continue driving visits to their respective stores.
Macy’s Inc., for its part, is doubling down on its “Bold New Chapter” – a turnaround strategy involving a significant trimming of the company’s traditional Macy’s portfolio and the addition of several Bloomingdale’s and small-format stores. In August, Macy’s announced its intention to increase to 55 the number of Macy’s locations slated for closure by the end of 2024. And though the plan’s implementation is still in early stages, foot traffic data suggests that both Macy’s and Bloomingdale’s are holding their own.
In Q2 and Q3 2024, Macy’s sustained minor YoY visit gaps – 2.8% and 3.5%, respectively – slightly outperforming the broader category. Meanwhile, Macy’s high-end Bloomingdale’s brand saw a YoY visit uptick of 1.9% in Q2, while Q3 visits remained flat compared to 2023. And given the huge monthly visit spikes both chains experience each year in November and December, Macy’s and Bloomingdale’s appear well positioned to once again experience a surge in foot traffic as the holiday season begins.
If previous years are any indication, department stores should be getting ready for significant foot traffic increases as the holidays quickly approach. Will improving consumer sentiment and cooling inflation lead to visit increases at department stores, or will consumers decide to take it easy this year?
Visit Placer.ai to keep up with the latest data-driven retail insights.
The holiday season is right around the corner, bringing with it some of the most impactful shopping periods of the year. We took a closer look at visit performance across major wholesale clubs and superstores – Target, Walmart, Sam’s Club, BJ’s Wholesale, and Costco – to see what their 2024 performance and past holiday season visit patterns can tell us about what to expect this Q4.
Warehouse clubs have been thriving in 2024, buoyed by price-conscious consumers eager to load up on inexpensive essentials. In Q3, quarterly visits to retail giants Sam’s Club and BJ’s Wholesale rose 5.2% and 5.9%, respectively. And Costco, holding its place ahead of the pack, saw a foot traffic increase of 7.2%. For all three chains, the robust visit growth continued into October, with visits up 3.6% to 5.9% YoY.
Meanwhile, Target and Walmart saw respective quarterly YoY foot traffic upticks of 1.0% and 0.9% in Q3 2024. In August – the height of the back-to-school shopping season – visits to both chains increased just over 3.0% YoY. And though foot traffic to the superstore behemoths slowed in September as the summer rush abated, Target saw its visit gap narrow once again in October, while Walmart experienced a slight 0.2% increase.
Warehouse retailers have been the clear foot traffic winners this year – but digging deeper into historical data suggests that it is Target that is primed to experience the busiest holiday season of the analyzed chains.
During the week of November 20th, 2023 – the week of Turkey Wednesday and Black Friday – visits to Target soared 18.9% compared to the chain’s 2023 weekly visit average, marking the biggest pre-Thanksgiving visit spike of any of the analyzed chains.
But Target’s real visit surge came during the week of December 18th – the week before Christmas, including the all-important Super Saturday – when visits to Target surged 87.3% above the chain’s 2023 weekly visit average. This was more than double the relative increase experienced by Walmart (39.6%), Sam’s Club (32.8%), BJ’s Wholesale (32.3%), or Costco (34.1%). And with recent visits to Target on par with – or slightly above – last year’s levels, the retail giant is likely poised to win the holidays once again.
Overall, Super Saturday was a bigger milestone for Target last year than Black Friday. (On the former, visits surged 166.1% compared to a 2023 daily average, while on the latter they rose 135.3%.) But digging deeper into the data reveals significant regional differences in Target’s performance on the two major shopping days.
In some parts of the country – including several midwestern, south central, and nearby states where Black Friday has special resonance – the day after Thanksgiving drew bigger visit spikes than Super Saturday. Some markets in particular saw outsized Black Friday visit surges, including West Virginia (348.6%), Kentucky (232.3%), and Indiana (227.4%). Other markets, such as California (74.6%) and Colorado (89.5%), experienced more moderate – though still substantial – Black Friday jumps.
In contrast, visits to Target on Super Saturday were more evenly distributed across the country, with several western and sunbelt states recording substantial visit increases – including New Mexico, which saw a 200.6% jump in visits to Target on December 23, 2023 compared to the 2023 daily visit average.
With solid Q3s under their belts, Target, Walmart, Costco, Sam’s Club, and BJ’s Wholesale Club are all well-positioned to enjoy a robust holiday season this year. Will the retail giants deliver?
Follow Placer.ai’s data-driven retail analyses to find out.
A cool housing market, still-high interest rates, and other economic headwinds have weighed on the home improvement industry this year. But how did category leaders The Home Depot and Lowe’s fare in Q3 2024 – and what lies ahead for them this holiday season?
We dove into the data to find out.
Looking first at the relative positioning of Home Depot and Lowe’s within the wider home improvement sector shows that the two leaders have maintained their dominance, despite the growing popularity of smaller chains like Harbor Freight Tools and Tractor Supply Co.
In Q3 2024, Home Depot accounted for 29.4% of visits to home improvement and furnishing chains nationwide – while Lowe’s accounted for 20.7%. And diving into the data on a statewide level shows that each of the giants holds sway in a different area of the country. Home Depot drew the most visits in much of the Western United States as well as in most of New England. Lowe’s, on the other hand, led parts of the South and Midwest. And in some states, smaller chains like Menards and Ace Hardware dominated the landscape.
Given the challenges faced by the home improvement industry this year, it may come as no surprise that both Home Depot and Lowe’s sustained year-over-year (YoY) visit gaps in Q3 2024 – 3.1% and 4.1%, respectively. But digging deeper into the data suggests that the two chains may still be poised to enjoy a robust holiday season.
Unlike many other categories, visits to home improvement chains tend to peak in spring rather than during the holiday season. Still, Home Depot and Lowe’s do see visit spikes on Q4 retail milestones like Black Friday and Super Saturday. Last year, for example, Home Depot and Lowe’s drew 77.8% and 78.6% more visits, respectively, on Black Friday (Nov. 24th) than on an average day in 2023. Indeed, the big day was Home Depot’s busiest day of 2023 and Lowe’s second-busiest.
And a look at Home Depot and Lowe’s visit performance during Labor Day – another, more recent retail milestone – shows that the two chains continue to excel at attracting visits on key calendar days. On September 4th, 2023 (Labor Day last year), visits to Lowe’s were 23.8% higher than the January to October 2023 daily visit average. And this year, Lowe’s relative Labor Day spike was even more significant – 24.8%. Home Depot, too, saw a slightly more pronounced Labor Day boost this year than last. So even if overall foot traffic to the home improvement leaders remained somewhat below last year’s levels, they may be in for a busy Q4.
The home improvement industry has yet to regain its pandemic-era glory. But analyzing visit trends to category leaders shows that holiday visit spikes may help fuel a successful holiday season this year. How will Lowe’s and Home Depot perform on Black Friday?
Follow Placer.ai’s data-driven retail analyses to find out.
The Mountain region offers employment opportunities, affordable housing, outdoors recreation, and a relatively low cost of living – which could explain why these states are emerging as major domestic migration hubs. Idaho, Nevada and Wyoming in particular have consistently attracted inbound domestic migration in recent years, as Americans continue leaving higher density regions in search of greener – and calmer – pastures.
This report uses various datasets from the Placer.ai Migration Trends Report to analyze domestic migration to Idaho, Nevada, and Wyoming. Where are people coming from? And how is recent migration impacting local population centers in these states? Keep reading to find out.
Idaho emerged as a domestic migration hotspot over the pandemic, as many Americans freed from the obligation of in-person work relocated to the Gem State. Between June 2020 and June 2024, Idaho saw positive net migration of 4.7%, more than any other state in the U.S. (This metric measures the number of people moving to a state minus the number of people leaving – expressed as a percentage of the state’s total population.) And between 2023 and 2024, Idaho remained the nation’s top domestic migration performer (see map above).
Diving into the data reveals that though people moved to Idaho from across the U.S., most of Idaho’s influx over the past four years came from neighboring West Coast and Mountain States – especially California. Former residents of the Golden State accounted for a whopping 58.1% of inbound migrants to Idaho over the analyzed period.
California’s position as the top feeder of relocators to Idaho during the analyzed period may come as no surprise, given the state’s recent population outflow and the many former California residents who have settled in the Mountain region. But Washington, Oregon, and Nevada – where inbound and outbound migration remained relatively even in recent years – have also been seeing shifts to Idaho.
Idaho has a lower tax burden, robust employment opportunities, and greater overall affordability than its top four feeder states. So some of the recent relocators likely moved to the Gem State to enjoy better economic opportunities while staying relatively close to their states of origin. And these recent Idahoans may be reshaping Idaho’s demographic and economic landscape in the process.
Most inbound migration to Idaho is concentrated in the state’s metro areas, with Boise – the capital of Idaho and the major city closest to California – consistently absorbing the highest share of net inbound migration.
But recently, other CBSAs have emerged as key destinations for new Idahoans. The location of two emerging domestic relocation hubs in particular suggests that many new Idaho residents may be looking to stay close to their areas of origin: Coeur d’Alene, located near the border with Washington, attracts its largest contingent of new residents from the Spokane, WA metro area, while Twin Falls’ top feeder area is the Elko CBSA in northern Nevada.
Twin Falls in southern Idaho has a strong job market – and has received a substantial share of inbound domestic migration over the past three years. Coeur d’Alene is also flush with economic opportunities, and after declining steadily for several years, the share of relocators heading to the metro area increased to 20.7% between June 2023 and 2024.
The chart above also reveals that the share of inbound migration heading to Boise declined slightly between June 2023 and June 2024 – following a period of consistent growth between June 2020 and June 2023 – even as the share of migration to Coeur d’Alene ballooned. This may mean that, although the state’s largest metro area may have reached its saturation point, other areas in the state are still primed to receive inbound migration.
While Nevada is losing some of its population to nearby Idaho, the Silver State is also gaining new residents of its own: Between September 2020 and September 2024, the Silver State experienced positive net migration of 3.3%. And the data indicates that many new Nevadans are choosing to settle in the state's rapidly growing suburban centers.
Zooming into the Las Vegas-Henderson CBSA reveals that much of the growth is concentrated outside the main city of Las Vegas. Instead, the more suburban cities of Enterprise, Henderson, and North Las Vegas received the largest migration bump – with Henderson and North Las Vegas’ population now surpassing that of Reno. And while year-over-year migration trends suggest that the growth is beginning to stabilize, Enterprise and Henderson are still growing significantly faster than the CBSA as a whole – indicating that the suburbs continue to draw Nevada newcomers.
Analyzing the inbound domestic migration to Enterprise – one of the fastest growing areas in the country – may shed light on the aspects of suburban Las Vegas that are driving population growth.
Many new Enterprise residents moved to the city from elsewhere in Nevada, while most out-of-state newcomers came from California or Hawaii – mirroring the migration patterns for Nevada as a whole. And according to the Niche Neighborhood Grades dataset, Enterprise is a good fit for retirees and young professionals alike, with the city ranking higher than its feeder areas with regard to a range of factors – from jobs and commute to weather.
Like with migration to the rest of the Mountain region, domestic migration to Nevada – particularly to suburban areas like Enterprise and Henderson – is likely driven by newcomers looking for more economic opportunities along with higher quality of life.
Wyoming – currently the least populous state in the country – is another Mountain region state where inbound migration is driving up the population numbers. But in the Cowboy State, urban areas – as opposed to suburban ones – seem to be the main magnets for population growth.
The Cheyenne, Wyoming CBSA – home to Wyoming’s capital – is the largest metro area in the state. And analyzing the CBSA’s population trends over the past six years reveals a recent shift in Wyoming’s inbound migration patterns.
Cheyenne’s population is mostly suburban, and the CBSA’s suburban areas remain popular with newcomers – suburban Cheyenne has also seen steady population growth since January 2018. But when the CBSA became a popular relocation destination over the pandemic, many newcomers to the Cheyenne region chose to move to metro area’s more rural areas: By April 2022, Cheyenne’s rural population had jumped by 10.8% compared to a January 2018 baseline, compared to a 5.9% and 3.9% increase in the CBSA’s suburban and urban populations, respectively.
As the country opened back up, however, the number of rural Cheyenne residents dropped back down – and by September 2024, Cheyenne’s rural population was only 0.1% bigger than it had been in January 2018. The population growth in suburban Cheyenne also slowed down, with the September 2024 suburban population numbers more or less on par with the April 2022 figures.
Now, Cheyenne’s urban areas have overtaken both rural and suburban areas in terms of population growth: In September 2024, Cheyenne’s urban population was 9.4% bigger than in January 2018, compared to 5.2% and 0.1% growth for the suburban and urban areas, respectively.
Despite the growth in Cheyenne’s urban population, the suburbs still remain the most populous – as of September 2024, 71.2% of the CBSA’s population resided in suburban areas. But the continued growth of Cheyenne’s urban population may reflect a rising demand among Wyomingites for amenities and economic opportunities unavailable elsewhere in the state, mirroring the trend in Idaho’s urban CBSAs such as Boise and Coeur d'Alene.
Cheyenne’s urban growth could be partially due to shifts in migration patterns. At the height of the pandemic, most newcomers to Cheyenne were coming from out of state, perhaps drawn by the quiet and spaciousness of rural Wyoming. But since 2022, the share of migration to Cheyenne from within Wyoming has grown – coinciding with the population increase in its urban areas and suggesting that Cheyenne's amenities are attracting more residents statewide.
This growing intra-state migration to Cheyenne’s urban areas underscores the city’s evolving role as a hub within Wyoming, appealing not just to newcomers from outside the state but increasingly to Wyoming residents seeking the benefits of a more urban lifestyle relative to the rest of the state.
The Mountain States are solidifying their status as key migration hubs in the U.S., driven by economic opportunities, affordable living, and lifestyle appeal. Between September 2023 and September 2024, Idaho, Nevada, and Wyoming all experienced significant population growth due to inbound domestic migration. In Idaho, newcomers from neighboring states are boosting the population of the Gem State’s major metro areas. Meanwhile the Cheyenne, Wyoming, CBSA is emerging as a focal point for intra-state migration, with urban Cheyenne seeing particularly pronounced growth. And in Nevada, suburban hubs like Henderson and Enterprise are welcoming new arrivals seeking a balance of suburban comfort and economic potential. With the cost of living continuing to increase – and the Mountain region offering something for everyone through its various states – Idaho, Nevada, and Wyoming are likely to remain top migration destinations in 2025 and beyond.
2024 has been another challenging year for retailers. Still-high prices and an uncertain economic climate led many shoppers to trade down and cut back on unnecessary indulgences. Value took center stage, as cautious consumers sought to stretch their dollars as far as possible.
But price wasn’t the only factor driving consumer behavior in 2024. This past year saw the rise of a variety of retail and dining trends, some seemingly at odds with one another. Shoppers curbed discretionary spending, but made room in their budgets for “essential non-essentials” like gym memberships and other wellness offerings. Consumers placed a high premium on speed and convenience, while at the same time demonstrating a willingness to go out of their way for quality or value finds. And even amidst concern about the economy, shoppers were ready to pony up for specialty items, legacy brands, and fun experiences – as long as they didn’t break the bank.
How did these currents – likely to continue shaping the retail landscape into 2025 – impact leading brands and categories? We dove into the data to find out.
Bifurcation has emerged as a foundational principle in retail over the past few years: Consumers are increasingly gravitating toward either luxury or value offerings and away from the ‘middle.’ Add extended economic uncertainty along with rapid expansions and product diversification from top value-oriented retailers, and you have an explosion of visits in the value lane.
But we are seeing a ceiling to that growth – especially in the discount & dollar store space. Throughout 2023 and the first part of 2024, visits to discount & dollar stores increased steadily. But no category can sustain uninterrupted visit growth forever. Since April 2024, year–over-year (YoY) foot traffic to the segment has begun to slow, with September 2024 showing just a modest 0.8% YoY visit increase.
Discount & dollar stores, which attract lower-income shoppers compared to both grocery stores and superstores, have also begun lagging behind these segments in visit-per-location growth. In Q3, the average number of visits to each discount and dollar store location remained essentially flat compared to 2023 (+0.2%), while visits per location to superstores and grocery stores grew by 2.8% and 1.0%, respectively. As 2024 draws to a close, it is the latter segments, which appeal to shoppers with incomes closer to the nationwide median of $76.1K, which are seeing better YoY performance.
The deceleration doesn’t mean that discount retailers are facing existential risk – discount & dollar stores are still extremely strong and well-positioned with focused offerings that resonate with consumers. The visitation data does suggest, however, that future growth may need to focus on initiatives other large-scale fleet expansions. Some of these efforts will involve moving upmarket (see pOpShelf), some will focus on fleet optimization, and others may include new offerings and channels.
Return of the middle anyone?
Still, in an environment where consumers have been facing the compounded effects of rising prices, value remains paramount for many shoppers. And brands that have found ways to let customers have their cake and eat it too – enjoy specialty offerings and elevated experiences without breaking the bank – have emerged as major visit winners this year.
Trader Joe’s, in particular, has stood out as one of the leading retail brands for innovative value in 2024, a trend that is expected to continue into 2025.
Trader Joe’s dedicated fan base is positively addicted to the chain’s broad range of high-quality specialty items. But by maintaining a much higher private label mix than most grocers – approximately 80%, compared to an industry average of 25% to 30% – the retailer is also able to keep its pricing competitive. Trader Joe’s cultivates consumer excitement by constantly innovating its product line – there are even websites dedicated to showcasing the chain’s new offerings each season. In turn, Trader Joe’s enjoys much higher visits per square foot than the rest of the grocery category: Over the past twelve months, Trader Joe’s drew a median 56 visits per square foot – compared to 23 for H-E-B, the second-strongest performer.
Casual dining chain Chili’s has also been a standout on the disruptive value front this past year – offering consumers a full-service dining experience at a quick-service price point.
Chili’s launched its Big Smasher Burger on April 29th, 2024, adding the item to its popular ‘3 for Me’ offering, which includes an appetizer, entrée, and drink for just $10.99 – lower than than the average ticket at many quick-service restaurant chains. The innovative promotion, which has been further expanded since, continues to drive impressive visitation trends. With food-away-from-home inflation continuing to decelerate, this strategy of offering deep discounts is likely to continue to be a key story in 2025.
Convenience is king, right?
Well, probably not. If convenience truly were king, visitors would orient themselves to making fewer, longer visits to retailers – to minimize the inconvenience of frequent grocery trips and spend less time on the road. But analyzing the data suggests that, while consumers may want to save time, it is not always their chief concern.
Looking at the superstore and grocery segments (among others) reveals that the proportion of visitors spending under 30 minutes at the grocery store is actually increasing – from 73.3% in Q3 2019 to 76.6% in Q3 2024. This indicates that shoppers are increasingly willing to make shorter trips to the store to pick up just a few items.
At the same time, more consumers than ever are willing to travel farther to visit specialty grocery chains in the search of specific products that make the visit worthwhile.
Cross visitation between chains is also increasing – suggesting that shoppers are willing to make multiple trips to find the products they want – at the right price point. Between Q3 2023 and Q3 2024, the share of traditional grocery store visitors who also visited a Costco at least three times during the quarter grew across chains.
Does this mean convenience doesn’t matter? Of course not. Does it indicate that value, quality and a love of specific products are becoming just as, if not more, important to shoppers? Yes.
The implications here are very significant. If consumers are willing to go out of their way for the right products at the right price points – even at the expense of convenience – then the retailers able to leverage these ‘visit drivers’ will be best positioned to grow their reach considerably. The willingness of consumers to forego convenience considerations when the incentives are right also reinforces the ever-growing importance of the in-store experience.
So while convenience may still be within the royal family, the role of king is up for grabs.
Convenience may not be everything, but the drive for quicker service has emerged as more important than ever in the restaurant space. Diners want their fast food… well, as fast as possible. And to meet this demand, quick-service restaurants (QSRs) and fast-casual chains have been integrating more technology into their operations. Chipotle has been a leader in this regard, unveiling the “Autocado” robot at a Huntington Beach, California location last month. The robot can peel, pit, and chop avocados in record time, a major benefit for the Tex-Mex chain.
And the Autocado seems to be paying off. The Huntington Beach location drew 10.0% more visits compared to the average Chipotle location in the Los Angeles-Long Beach-Anaheim metro area in Q3 2024. Visitors are visiting more frequently and getting their food more quickly – 43.9% of visits at this location lasted 10 minutes or less, compared to 37.5% at other stores in the CBSA.
Are diners flocking to this Chipotle location to watch the future of avocado chopping in action, or are they enticed by shorter wait times? Time will tell. But with workers able to focus on other aspects of food preparation and customer service, the innovation appears to be resonating with diners.
McDonald’s, too, has leaned into new technologies to streamline its service. The chain debuted its first (almost) fully automated, takeaway-only restaurant in White Settlement, TX in 2022 – where orders are placed at kiosks or on app, and then delivered to customers by robots. (The food is still prepared by humans.) Unsurprisingly, the restaurant drives faster visits than other local McDonald’s locations – in Q3 2023, 79.7% of visits to the chain lasted less than 10 minutes, compared to 68.5% for other McDonald’s in the Dallas-Fort Worth-Arlington, TX CBSA. But crucially, the automated location is also busier than other area McDonald’s, garnering 16.8% more visits in Q3 than the chain’s CBSA-wide average. And the location draws a higher share of late-night visits than other area McDonald’s – customers on the hunt for a late-night snack might be drawn to a restaurant that offers quick, interaction-free service.
Changing store formats is another key trend shaping retail in 2024. Whether by reducing box sizes to cut costs, make stores more accessible, or serve smaller growth markets – or by going big with one-stop shops, retailers are reimagining store design. And the moves are resonating with consumers, driving visits while at the same improving efficiency.
Macy’s, Inc. is one retailer that is leading the small-format charge this year. In February 2024, Macy’s announced its “Bold New Chapter” – a turnaround plan including the downsizing of its traditional eponymous department store fleet and a pivot towards smaller-format Macy’s locations. Macy’s has also continued to expand its highly-curated, small-format Bloomie’s concept, which features a mix of established and trendy pop-up brands tailored to local preferences.
And the data shows that this shift towards small format may be helping Macy’s drive visits with more accessible and targeted offerings that consumers can enjoy as they go about their daily routines: In Q3 2024, Macy’s small-format stores drew a higher share of weekday visitors and of local customers (i.e. those coming from less than seven miles away) than Macy’s traditional stores.
Small-format stores are also making inroads in the home improvement category. The past few years have seen consumers across the U.S. migrating to smaller suburban and rural markets – and retailers like Harbor Freight Tools and Ace Hardware are harnessing their small-format advantage to accommodate these customers while keeping costs low.
Harbor Freight tools and Ace Hardware’s trade areas have a high degree of overlap with some of the highest growth markets in the U.S., many of which have populations under 200K. And while it can be difficult to justify opening a Home Depot or Lowe’s in these hubs – both chains average more than 100,000 square feet per store – Harbor Freight Tools and Ace Hardware’s smaller boxes, generally under 20,000 square feet, are a perfect fit.
This has allowed both chains to tap into the smaller markets which are attracting growing shares of the population. And so while Home Depot and Lowe’s have seen moderate visits declines on a YoY basis, Harbor Freight and Ace Hardware have seen consistent YoY visit boosts since Q1 2024 – outperforming the wider category since early 2023.
Are smaller stores a better bet across the board? At the end of the day, the success of smaller-format stores depends largely on the category. For retail segments that have seen visit trends slow since the pandemic – home furnishings and consumer electronics, for example – smaller-format stores offer brands a more economical way to serve their customers. Retailers have also used smaller-format stores to better curate their merchandise assortments for their most loyal customers, helping to drive improved visit frequency.
That said, a handful of retailers, such as Hy-Vee, have recently bucked the trend of smaller-format stores. These large-format stores are often designed as destination locations – Hy-Vee’s larger-format locations usually offer a full suite of amenities beyond groceries, such as a food hall, eyewear kiosk, beauty department, and candy shop. Rather than focusing on smaller markets, these stores aim to attract visitors from surrounding areas.
Visit data for Hy-Vee’s large-format store in Gretna, Nebraska indicates that this location sees a higher percentage of weekend visits than other area locations – 37.7% compared to 33.1% for the chain’s Omaha CBSA average – as well as more visits lasting over 30 minutes (32.9% compared to 21.9% for the metro area as a whole). For these shoppers, large-format, one-stop shops offer a convenient – and perhaps more exciting – alternative to traditionally sized grocery stores. The success of the large-format stores is another sign that though convenience isn’t everything in 2024, it certainly resonates – especially when paired with added-value offerings.
Many retail brands have entrenched themselves in American culture and become an extension of consumers' identities. And while some of these previously ubiquitous brands have disappeared over the years as the retail industry evolved, others have transformed to keep pace with changing consumer needs – and some have even come back from the brink of extinction. And the quest for value notwithstanding, 2024 has also seen the resurgence of many of these (decidedly non-off-price) legacy brands.
In apparel specifically, Gap and Abercrombie & Fitch – two brands that dominated the cultural zeitgeist of the 1990s and early 2000s before seeing their popularity decline somewhat in the late aughts and 2010s – may be staging a comeback. Bed Bath & Beyond, a leader in the home goods category, is also making a play at returning to physical retail through partnerships.
Anthropologie, another legacy player in women’s fashion and home goods, is also on the rise. Anthropologie’s distinctive aesthetic resonates deeply with consumers – especially women millennials aged 30 to 45. And by capturing the hearts of its customers, the retailer stands as a beacon for retailers that can hedge against promotional activity and still drive foot traffic growth.
And visits to the chain have been rising steadily. In Q4 2023, the chain experienced a bigger holiday season foot traffic spike than pre-pandemic, drawing more overall visits than in Q4 2019. And in Q3 2024, visits were higher than in Q3 2023.
And speaking of the 35 to 40 set – the generation that all retailers are courting? Millennials. Does that sound familiar? Yes, because this is the same generational cohort that retailers tried to target a decade ago. As millennials have aged into the family-formation stage of life, their retail needs have evolved, and the industry is now primed to meet them.
From the revival of nostalgic brands like the Limited Too launch at Kohl’s to warehouse clubs expanding memberships to younger consumers as they move to suburban and rural communities, there are myriad examples of retailers reaching out to this cohort. And Sam’s Club offers a prime example of this trend.
Over the past few years, millennials and Gen-Zers have emerged as major drivers of membership growth at Sam’s Club, drawn to the retailer’s value offerings and digital upgrades – like the club’s Scan & Go technology. Over the same period, Sam’s Club has grown the share of “Singles and Starters” households in its captured market from 6% above the national benchmark in Q3 2019 to 15% in Q3 2024. And with plans to involve customers in co-creating products for its private-label brand, Sam’s Club may continue to grow its market share among this value-conscious – but also discerning and optimistic – demographic.
Millennials are also now old enough to wax nostalgic about their youth – and brands are paying attention. This summer, Taco Bell leaned into nostalgia with a promotion bringing back iconic menu items from the 60s, 70s, 80s, and 90s – all priced under $3. The promotion, which soft-launched at three Southern California locations in August, was so successful that the company is now offering the specials nationwide. The three locations that trialed the “Decades Menu” saw significant boosts in visits during the promotional period compared to their daily averages for August. And people came from far and wide to sample the offerings – with a higher proportion of visitors traveling over seven miles to reach the stores while the items were available.
Hot on the heels of a tumultuous 2023, 2024’s retail environment has certainly kept retailers on their toes. While embracing innovative value has helped some chains thrive, other previously ascendant value segments, including discount & dollar stores, may have reached their growth ceilings. Consumers clearly care about convenience – but are willing to make multiple grocery stops to find what they need. At the same time, legacy brands are plotting their comeback, while others are harnessing the power of nostalgia to drive millennials – and other consumers – through their doors.
The grocery industry has navigated unprecedented challenges in recent years – from pandemic-driven shifts in consumer behavior and supply chain disruptions to rising costs, labor shortages, and increased operational demands. In the face of these hurdles, the category has been pushed to innovate, adapting everything from product selections to shopping formats to meet changing consumer expectations.
But within the grocery industry, some segments resonate particularly strongly with the 2024 consumer. This white paper dives into the data to explore two segments that have been leading category-wide visit growth for some time: specialty and fresh format stores, which focus on produce, organic foods, and culturally specific items (think Trader Joe’s, Sprouts Farmers Market, and H Mart, to name a few), and value grocery chains like Aldi, WinCo Foods, and Grocery Outlet Bargain Market. Location analytics show shoppers are increasingly drawn to these two grocery store types, a shift that has the potential to reshape the grocery landscape.
How did value and specialty grocery chains perform in Q3 2024 in comparison to traditional supermarkets like Kroger, Albertsons, and H-E-B? How does visitor behavior vary between the three grocery segments, and what differences can be observed in the demographic and psychographic make-ups of their trade areas? The report explores these questions and more below.
The grocery industry has performed well over the past few months, with steady weekly year-over-year (YoY) visit increases throughout Q3 2024. During the week of July 1st, the segment saw a 4.6% YoY foot traffic boost, likely driven by shoppers loading up on ingredients for Independence Day barbecues and picnics. And after tapering somewhat in early August, visits picked up again in September, with YoY increases ranging from 2.0% to 2.9% throughout the month. This positive growth is a good sign for the segment – which has experienced more than its fair share of challenges over the past few years.
Though the grocery category as a whole is thriving, a closer look at different segments within the industry reveals that some are seeing more significant growth than others.
Indeed, digging deeper into grocery visits throughout Q3 2024 reveals that much of the industry’s growth is being driven by specialty and fresh format stores and value grocery chains. The two segments offer markedly different shopping experiences: Specialty chains tend to emphasize harder-to-find ingredients and fresh produce – sometimes even at higher price points than traditional grocery stores – while value grocery stores focus on affordability. But both categories are experiencing outsize visit growth in 2024, highlighting consumers’ dual interest in both quality and value.
In July and August 2024, traditional supermarkets, specialty grocers, and value chains all experienced positive YoY visit growth. But while traditional grocery stores saw a 3.1% increase in July and just a 0.9% uptick in August, value and specialty chains saw YoY growth ranging from 4.7% to 7.7% during the two months. In September 2024, YoY visits to traditional grocery stores fell by 0.5%, while value and specialty chains saw 5.0% and 5.2% increases, respectively. For today’s consumer, it seems, savings are key – but specialty offerings also resonate strongly.
Today’s grocery shoppers are increasingly embracing specialty grocery options – and analyzing consumer driving habits to grocery stores shows that they are willing to go the extra mile to reach them.
Breaking down grocery visits by distance traveled reveals that just 18.5% of visits to specialty and fresh format grocery chains came from less than one mile away in Q3 2024 – compared to 23.9% for traditional grocery stores and 23.2% for value chains. Similarly, 31.3% of visits to specialty and fresh format grocery stores originated from one to three miles away, compared to 34.7% and 34.5% for the other analyzed segments.
On the flip side, some 26.4% of visits to specialty and fresh format stores were made by people traveling at least seven miles to do their shopping – compared to 22.7% and 21.4% for traditional and value chains, respectively. Specialty grocery operators can account for this difference, locating stores in areas accessible to geographically dispersed audiences eager to shop their unique offerings.
And a look at changes in visitor behavior at three key specialty chains – Trader Joe’s, Sprouts Farmers Market, and Great Wall Supermarket – shows that even as these brands expand their footprints, customers are increasingly willing to travel the distance to visit them. Between 2019 and 2024, all three chains saw a marked increase in the share of visitors traveling over seven miles to shop their offerings. .
Asian grocery chain Great Wall Supermarket, a relatively small regional chain with some 22 locations across eight states, saw the most significant increase in visits from afar over the analyzed period. In Q3 2024, 32.3% of visits to the chain originated from seven or more miles away, up from 28.3% in Q3 2019. Ranked America’s Best Supermarket by Newsweek in 2024, the chain’s wide selection of everything from seafood to fresh produce has made it a hit among Asian food aficionados – and as the supermarket’s reputation grows, so does its draw among customers living further away from its venues.
Consumer favorite Trader Joe’s and organic grocery chain Sprouts Farmers Market also grew their shares of long-distance visits between 2019 and 2024 – no small feat for the two chains, given their expansion over the past several years.
This travel distance snapshot serves as a reminder of the unique role played by specialty grocery stores that offer their customers unique shopping experiences, premium or organic products, and culturally specific items. Shoppers will go out of their way to travel to these stores – and even as they expand and become more readily accessible, their growing popularity makes them ever-more attractive destinations for customers coming from further away.
While visitors to specialty grocery chains often travel long distances for unique offerings, cost-conscious consumers at value stores exhibit other behaviors that differentiate them from traditional and specialty grocery shoppers.
The rising cost of living has pushed the discount retail segment into overdrive – and value grocery chains are also benefiting. The category has flourished in recent years, with many bargain-oriented grocery chains adding new stores at a rapid clip to meet burgeoning consumer demand.
Like visitors to specialty grocery chains, value grocery shoppers demonstrate segment-specific behaviors that reflect their preferences and habits. And perhaps most strikingly, foot traffic data reveals that these shoppers tend to stay longer in-store than visitors to traditional and specialty grocery chains.
In Q3 2024, 26.5% of visits to value grocery chains lasted longer than 30 minutes, compared to 23.4% for traditional grocery chains and 23.7% for specialty and fresh format chains. This suggests that these stores attract shoppers who take their time and carefully consider price points, looking for the best value for their dollar – a need that the chains they frequent seem to be meeting.
Given the tremendous success of the value grocery space in recent years, it may come as no surprise that some traditional supermarkets are getting in on the action by opening or expanding discount banners of their own. How do such off-shoot banners impact these grocers’ reach?
Cult-favorite Texas grocery chain H-E-B opened the first branch of its value banner, Joe V’s Smart Shop, in 2010. The discount arm currently includes 11 stores – mainly in the Houston area – with several new stores opening, or in planning stages, in Dallas.
And foot traffic data shows that Joe V's attracts mission-driven shoppers who make less frequent but significantly longer trips than visitors to traditional grocery stores. In Q3 2024, the average visit duration at Joe V’s was 37.8 minutes, compared to just 26.8 minutes at H-E-B – a full 11 minute difference. At the same time, while 38.5% of Q3 visits to H-E-B were made by customers frequenting the chain, on average, at least four times a month, just 11.8% of visits to Joe V’s were made by visitors reaching that threshold.
Joe V’s is also more likely than H-E-B to attract parental households, with 36.8% of its captured market made up of households with children – significantly higher than H-E-B’s 32.0%.
Together, these data points paint a picture of the average Joe V’s shopper: cost-conscious, likely to have children, and inclined to carefully plan shopping trips to maximize savings and cut down on grocery runs. This suggests that they are mission-driven and focused on stocking up rather than running out to grab ingredients as the need arises.
Major grocery store operators often operate a variety of store types at different price points to appeal to as many shoppers as possible, and Hy-Vee is no exception. The regional grocery favorite launched a discount chain, Dollar Fresh, in 2018 and currently operates 25 stores under that banner, aiming to attract middle-class, cost-conscious shoppers.
Using Experian’s Mosaic dataset to analyze Dollar Fresh’s trade area reveals that the chain’s captured market features significantly higher shares of lower-middle-class family consumers than its potential one – highlighting its special draw for these shoppers. (A chain’s potential market is obtained by weighting each Census Block Group (CBG) in its trade area according to population size, thus reflecting the overall makeup of the chain’s trade area. A business’ captured market, on the other hand, is obtained by weighting each CBG according to its share of visits to the chain in question – and thus represents the profile of its actual visitor base. Comparing a chain’s captured market to its potential one can serve as a helpful gauge of the brand’s success at attracting key audience segments.)
In Q3 2024, the “Pastoral Pride” family segment represented 11.4% of Dollar Fresh’s captured market, compared to just 5.3% of its potential market. This over-representation of lower-middle-class consumers from small towns in Dollar Fresh’s captured market indicates that the chain is especially effective at drawing customers that belong to this segment. Though Hy-Vee’s captured market also boasted a higher share of this demographic than its potential one in Q3, the difference was much smaller – and the chain’s overall reach among these consumers was more limited.
In contrast, Hy-Vee excels at attracting “Flourishing Families” – affluent, middle-aged families and couples – who made up 10.3% of the supermarket’s captured market in Q3 2024. Dollar Fresh’s captured market, on the other hand, featured a smaller share of this segment than its potential one – showing that the discount chain is of less interest to these consumers. So while Hy-Vee tends to appeal to higher-income families with more spending flexibility, value-conscious shoppers have been making their way to Dollar Fresh.
This audience segmentation analysis shows how value offerings help grocery chains attract wider audiences – and highlights the advantage of operating multiple store types to appeal to a broader range of shoppers.
People will always need access to a variety of fresh foods – ensuring that grocery stores and supermarkets continue to play a vital role in in the retail landscape. And while the category as a whole has continued to thrive even in today’s challenging environment, specialty and value grocery chains resonate particularly strongly with the 2024 consumer. As grocery retailers diversify their formats, those aligning with consumer preferences for affordability, uniqueness, and quality are well-positioned for continued growth.
