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Article
Texas Suburbs on the Rise
Texas has been a favored destination for Americans relocating from major population centers - but which metro areas are attracting new residents? Are people moving to major cities like Dallas, Houston, Austin, and San Antonio, or are they heading out to the suburbs? We take a closer look.
Lila Margalit
Apr 1, 2024
3 minutes

Since COVID, millions of Americans have relocated from major population centers in California, New York, and Illinois (among others) to other regions of the country. Whether in search of job opportunities, affordable housing, or simply a change of scenery, thousands of people have decamped to places like Tampa, Florida, Bozeman, Montana, and Portland, Maine. And the great state of Texas – with its wide open spaces and relatively affordable cost of living – has emerged as a favored destination.

So with 2024 underway, we dove into the data to explore domestic migration trends in the Lone Star State. How much has the population of Texas grown as a result of domestic migration over the past several years – and which metro areas (CBSAs) are attracting new residents? Are people moving to major cities like Dallas, Houston, Austin, and San Antonio, or are they heading out to the suburbs?

Bigger is Better in the Lone Star State

Between December 2019 and December 2023, Texas’ population grew by 4.3% – with nearly a third of this increase driven by new residents hailing from elsewhere in the U.S. 

Perhaps unsurprisingly, many of these new arrivals made a bee-line to Texas’ four most populous metropolitan areas – Austin-Round Rock-Georgetown, San Antonio-New Braunfels, Dallas-Fort Worth-Arlington, and Houston-The Woodlands-Sugar Land. During this time period, each of these CBSAs experienced positive net migration (meaning that more people moved to these areas than away from them) ranging from 0.4% to 3.4%.

graph: Texas and the state's most populous CBSAs experienced positive net migration since COVID

All Hat and No Cattle?

But a deeper analysis of foot traffic trends reveals that, even as the CBSAs as a whole added new residents, the primary cities anchoring the CBSAs often lost more domestic migrants than they gained. Austin proper lost 6.1% of its population to relocation, while Dallas, Houston, and San Antonio lost 4.2%, 3.9%, and 3.2%, respectively. Only Fort Worth – Texas’ fifth-most-populous city – experienced positive net migration over the past four years.

bar graph of Texas' five biggest cities only fort worth has seen positive domestic migration over the past four years

An Urban / Suburban Divide

Why are major metropolitan areas seeing population influxes, even as their central urban hubs experience outflows? Drilling down even deeper into zip-code level location intelligence provides a striking snapshot of what’s actually happening on the ground. 

In all four CBSAs, zip codes belonging to the metro area’s flagship city were more likely to experience negative net migration – while those in further-away suburbs and towns were more likely to see positive inflow. 

maps: smaller towns and suburbs are attracting inbound domestic migration in leading Texas CBSAs while central hubs lose residents to relocation

The relative growth experienced by Fort Worth can be understood against this backdrop: Fort Worth may be one of Texas’ biggest cities, but it is smaller – and less expensive – than Dallas, which dominates the metro area.

Suburban life offers residents many of the benefits of proximity to major urban centers, without some of the drawbacks – like smaller homes. And with more Americans free today to live further away from the office, many appear to be choosing suburban chill over big-city hassle. 

Key Takeaways

Home to the Alamo, a premier state fair, and arguably one of the cultiest grocery chains in the country (H-E-B, of course), Texas has become a key destination for Americans seeking greener (and cheaper) pastures. And though major metropolitan centers in the Lone Star State have seen significant positive net migration over the past four years – much of that growth has taken place outside of the state’s biggest cities. 

How will Texas’ population continue to evolve over the next months and years? Will big cities make a comeback – or are suburbs and smaller towns poised to remain the main drivers of growth?

Follow Placer.ai’s data-driven domestic migration analyses to find out.

This blog includes data from Placer.ai Data Version 2.0, which implements improvements to our extrapolation capabilities, adds short visit monitoring, and enhances visit detection.

Article
The Sweet Smell of Success: How CPG Brands are Bringing Their Brands to Life with Experiential Stores
Caroline Wu
Mar 29, 2024

Brands like M&Ms, Hershey’s, and Jelly Belly are redefining what it means to be as happy as a “kid in a candy store.”  With their life-size M&M characters on a flagship in Orlando, FL, a chocolate Statue of Liberty sculpted out of 800 pounds of Hershey’s chocolate on the Las Vegas Strip, or a working jellybean factory tour in Fairfield, CA, manufacturers are literally bringing their brands to life. M&M’s World in Orlando, FL posted particularly impressive year-over-year visits in the second half of 2023.

Recently, Hollywood darling Timothee Chalamet starred in the fantastical movie Wonka, grossing $600M+ worldwide. In other headline news, the “tried to jump on the wagon but failed miserably” fiasco of the unauthorized Willy’s Chocolate Experience in Scotland reveals that the appetite for sweets and chocolate is insatiable. Never fear, if you missed the Candytopia pop-up a few years ago, you can head over to Dylan’s Candy Bar for an experience right out of Charlie and the Chocolate Factory. It’s clear that demand peaks in the summer, probably due to locations that see summer tourists. The holidays are another popular season for buying sweets.

At Hershey’s Chocolate World, one can be immersed in all-things chocolate, from creating your own candy to taking a selfie with a life-size Reese’s peanut butter cup. The dessert options are limited only by your imagination. That tower of S’mores sure looks tempting!

Hershey Desserts

Many visitors also opt to visit the Hershey Story Museum or stay at Hershey Lodge or the Hotel Hershey.

Hershey Visitor Journey 3.20.24

If you prefer your sweets in liquid form, there are three Coca-Cola Stores--in Atlanta, Las Vegas, and Orlando--to satisfy your cravings. Here, you can buy a Coke plushie, flout the famous “Enjoy Coca-Cola” slogan shirt in a variety of languages, or dress yourself head-to-toe in comfy Coke PJs. One of the coolest options is an international tasting flight that lets you try out Coca-Cola beverages from around the world, with flavors like sparberry from Zimbabwe.

Coca Cola Around the World tasting flight

At the Coca-Cola Store in Orlando, FL, visitation jumps during vacations like Spring Break, summer, and Christmas holidays.

Another beloved brand that has made its way into brick-and-mortar is King’s Hawaiian. Founded in 1950, they were famous for their round loaves of sweet and fluffy Hawaiian bread. Fast forward three-quarters of a century later, and they have added new options like savory dinner rolls or pull-apart pans of bread. One can experience gastronomic delights made with Hawaiian bread at their Torrance-based King’s Hawaiian Bakery and Restaurant.

The restaurant menu includes breakfasts featuring their famous King’s Hawaiian Sweet Bread as French toast, lunch and dinner options like Macadamia Nut Onion Rings, Chicken Katsu Curry Loco Moco, and Saimin noodles, but it’s the bakery that literally takes the cake. The Paradise Delight Cake has three layers of chiffon cake in enticing flavors like guava, passionfruit, and lime. It is then topped with layers of fresh strawberries, peaches, and kiwis. One can also choose from chocolate, coconut, pineapple, raspberry cakes, and more.

Kings Hawaiian Pardise Delight Cake

With Placer's ranking of "Breakfast, Coffee, Bakeries, and Dessert Shops" indicating that King's is in the top 1% nationwide and statewide, it looks like they've found a sweet recipe for success.

Kings hawaiian ranking overview

Article
Exploring Luxury Hotel Brands’ Guest Segmentation
How do Waldorf Astoria and Ritz-Carlton guests differ, and where are they similar? Dive into the data to find out.
Bracha Arnold
Mar 28, 2024
3 minutes

Exploring Luxury Hotel Brands’ Guest Segmentation

The Waldorf Astoria and Ritz-Carlton hotels are two of the most recognizable names in luxury lodging. Both opened in New York City – the Waldorf Astoria in 1893 and the Ritz-Carlton in 1911 – and are owned by two major hotel corporations: the Waldorf Astoria is part the Hilton Hotels & Resorts portfolio of brands, while the Ritz-Carlton is part of Marriott International, Inc’s portfolio.

Who is most likely to visit each brand? What are the similarities – and differences – between the two hotels’ guest segmentations? We take a closer look at the demographic and psychographic data to find out.

Waldorf Astoria and Ritz-Carlton Attract High-Income Guests from Smaller Households

Analyzing the demographic makeup of the Waldorf Astoria and Ritz-Carlton’s trade areas by layering the STI: Popstats dataset onto captured market trade areas revealed that the Waldorf Astoria’s trade area has a higher share of households with children compared to that of the Ritz-Carlton (25.6% compared to 23.6%). But both chains had a smaller share of households with children in their trade areas relative to the nationwide average (27.6%). It seems, then, that singles or empty nesters may be more likely to book a luxury getaway than consumers with heavier parenting responsibilities.  

Unsurprisingly, the chains also attract a particularly high-income clientele: The median household income (HHI) in both brands’ trade areas is over 50% higher than the nationwide median ($108.4K and $104.5K for the trade areas of the Waldorf Astoria and Ritz Carlton, respectively, compared to a nationwide median of $69.5K). The data also showed that Waldorf Astoria’s trade area is slightly more affluent than that of the Ritz-Carlton – perhaps due in part to the Ritz-Carlton’s recent attempts to court younger guests.

bar graphs: the waldorf and Ritz-Carlton see visitors with higher median HHI, smaller families than Nationwide Median

Families Prefer the Waldorf Astoria, Smaller Households Go to the Ritz-Carlton

Leveraging the Spatial.ai: PersonaLive dataset to explore the psychographic composition of the hotel chains’ trade area further supports the distinctions between the brands highlighted in the demographic analysis. 

The psychographic analysis showed that the Waldorf Astoria had more family segments in its trade area than the Ritz-Carlton, while the Ritz-Carlton catered to more single and empty-nester households – as expected given the demographic composition of the chains’ trade areas. 

bar graphs: Families Prefer the Waldorf, The Ritz-Carlton Sees More Singles and Couples

Dining and Leisure Preferences

Luxury hotels are known for their impeccable service – and to curate the ideal guest experience, these brands need to accurately predict their visitors' dining and leisure preferences. Hoteliers can leverage the Placer.ai Marketplace and combine trade area data with various datasets – including data on consumers’ social media activity with tools like the Spatial.ai: FollowGraph dataset – to pinpoint their guests’ tastes and preferences.

Analyzing the preferences for certain types of foods or entertainment within the hotel chains’ trade areas revealed – once again – similarities and differences between the brands. Both chains’ trade areas included larger shares of  “Farm-to-Table Cooking Enthusiasts”, “Asian Food Enthusiasts”, and “Craft Coffee At-Home Enthusiasts,” as well as more “Opera Lovers” and “Salsa Music Fans” than the nationwide average. But the foodie segments were slightly more over-indexed within the Waldorf’s trade area, while residents of the Ritz-Carlton’s trade area seemed a little more keen on Opera and Salsa. These hotel chains can leverage this data to determine the type of dining or entertainment options that will set these brands apart from the competition and best attract their specific audience.

bar graphs: visitors to the waldorf & Ritz Carlton are fans of farm-to-table cooking, craft coffee, and opera

Customer Segmentation and Loyalty

The Waldorf Astoria and Ritz-Carlton continue to define luxury lodging in the country while attracting some of the nation's most discerning guests. Understanding the demographic and psychographic guest segmentation of each chain can help inform your loyalty strategy.  

For more data-driven travel & leisure insights, visit placer.ai/blog.  

This blog includes data from Placer.ai Data Version 2.0, which implements improvements to our extrapolation capabilities, adds short visit monitoring, and enhances visit detection.

Article
The St. Patrick’s Day Effect
St. Patrick's Day is a day for bar crawls, green makeup, and drinks with friends. Cities host major celebrations, a draw to their downtown areas. What kind of a lift do bars and pubs get on the big day? And what other retail categories stand to benefit from the occasion? 
Lila Margalit
Mar 27, 2024
3 minutes

St. Patrick’s Day, which falls each year on March 17th, is a day for bar crawls, green makeup, and drinks with friends. Cities like New York and Chicago host major celebrations, drawing big crowds to their downtown areas. And bars and pubs fill up with revelers eager to mark the occasion with a green cocktail or a taste of corned beef and cabbage.

There’s plenty of joy to go around – and towns across the country are getting in on the St. Paddy’s Day action with parades and family-friendly events. What kind of a lift do traditional St. Patrick’s Day destinations like bars and pubs get on the big day? And what other retail categories stand to benefit from the occasion? 

A Lucky Day for Bars and Pubs, of Course

Unsurprisingly, bars and pubs get major boosts on the week of St. Patrick’s Day, as club hoppers and other celebrants converge on their local watering holes for drinks and fun. Chains like The Brass Tap and Bar Louie offer special deals and parties, with everything from green beer to Irish whiskey. And on the week of March 11th, 2024, visits to the two chains were up 15.7% and 21.1%, respectively, compared to an early October baseline – slightly outpacing even the busy Christmas season. 

line graph: bars and pubs fill up on St. Patrick's Day Weekend

Pharmacies and Grocery Stores: Hold my Beer

But St. Patrick’s Day isn’t just for bar crawling. And although the festivities are usually associated with major metropolises like New York City and Chicago, cities like Myrtle Beach, SC, San Antonio, TX. Indianapolis, IN, and Savannah, GA also come to life mid-March with parades and parties rivaling those of their bigger counterparts. 

On Saturday, March 16th 2024 at 11:00 A.M., San Antonio, TX kicked off its annual St. Patrick’s Day festivities with the traditional dyeing of the San Antonio River. Throughout the weekend, parades and celebrations drew crowds to the city’s famed River Walk – and while bars and clubs undoubtedly benefited from the excitement, they weren’t the only ones to do so. San Antonio’s Shops at Rivercenter enjoyed its busiest day since 2019, drawing 61.4% more foot traffic on March 16th than on an average Saturday this year. 

Savannah, GA, North Myrtle Beach, SC, and Indianapolis, IN also hosted big St. Patrick’s Day events, bringing foot traffic – and business – to local retailers. For Savannah, March 16th, 2024 marked the 200th anniversary of the city’s famous St. Patrick’s Day Parade, and the town was positively booming. City Market, the iconic shopping corridor located in the heart of Savannah’s Historic District, was the most crowded it’s been since at least January 2023, with March 17th 2023 (the day of last year’s parade) coming in a close second. 

Malls and shopping districts weren’t the only places to get significant leprechaun-inspired visit bumps. Grocery stores, pharmacies, and eateries located in proximity to the festivities also reaped the benefits of the hubbub, as parade-goers likely dropped in to snag some essentials or fuel up for the long day.

maps: St. Patrick's Day celebrations draw crowds to local malls, grocery stores, eateries, and pharmacies

Leprechauns Have to Sleep Somewhere… Hotels Get a Boost

And it isn’t just locals turning out for all these events. A look at hotel foot traffic patterns nationwide shows that the week of St. Patrick’s Day kicks off the hospitality industry’s spring season – with cities hosting special events seeing even more significant visit spikes. During the week of March 11th, 2024, hotel venues in the analyzed cities drew many more visits than usual, showcasing the power of St. Paddy’s Day to supercharge the tourism sector.  

bar graphs: st patrick's day kicks off spring hotel season driving major visit spikes in regions with special celebrations.

Plenty of Green to Go Around

St. Patrick’s Day is about a lot more than bars and pubs. And in recent years, the popular green-themed holiday has emerged as an important driver of tourism and retail activity across the U.S.

What other local celebrations are fueling foot traffic spikes in cities nationwide? Does your city know the impact of location celebrations on local businesses? Are local businesses prepared for the increase in foot traffic and revenue opportunities during local celebrations?

Follow Placer.ai’s data-driven civic and retail analyses to find out. 

This blog includes data from Placer.ai Data Version 2.0, which implements improvements to our extrapolation capabilities, adds short visit monitoring, and enhances visit detection.

Article
How Can JOANN Make a Comeback?
JOANN recently announced that it had filed for bankruptcy, and the company expects to go private as early as next month. Can the retailer still make a comeback? We dove into the data to find out. 
Shira Petrack
Mar 26, 2024
3 minutes

JOANN recently announced that it had filed for bankruptcy, and the company expects to go private as early as next month. Can the retailer still make a comeback? We dove into the data to find out. 

JOANN’s Rollercoaster Trajectory Since 2019

JOANN went public in March 2021 – at the height of the pandemic – following a particularly strong 2020. The COVID-era crafting boom had put the company on a growth trajectory, with visits during the first year of the pandemic barely lower than in 2019 despite the lockdowns and movement restrictions. But as the country reopened and people’s schedules filled back up – leaving less time for sewing and knitting – visits began to fall. Foot traffic in 2021 was lower than in 2020, and by 2022, overall visits to the chain were 11.8% lower than they had been in 2019

But now, recent foot traffic data indicates that demand for fabric-related crafting supplies may be rebounding. In 2023, visits to the chain grew relative to 2022 and the visit gap relative to 2019 narrowed. Sewing appears to be making a comeback, with both millennials and Gen-Z exhibiting a newfound interest in the craft. And although the resurgence of interest in fiber arts was not strong enough to prevent JOANN’s recent bankruptcy filing, the YoY visit growth in 2023 indicates that the company should not be written off just yet. 

bar graph: despite bankruptcy filing JOANN's visits grew in 2023

JOANN is Pulling Ahead of the Competition 

According to C.F.O. Scott Sekella, 95% of JOANN’s stores are cash-flow positive. The company is also committed to maintaining usual operations during the court-supervised procedure. And this year as well – especially since the end of early 2024’s cold spell – JOANN’s year-over-year (YoY) visits have trended positive, even outperforming YoY foot traffic to other leading crafting retailers. 

bar graph: JOANN outperforming other crafting leaders

Focusing on Growth Dayparts May Help JOANN Optimize In-Store Operations

The unique nature of JOANN’s products give the company’s brick-and-mortar stores an advantage over digital counterparts: Crafters like to get a feel for the material before purchasing, and amateur DIY-ers who visit physical stores can consult with expert salespeople to receive guidance for ongoing projects. And although foot traffic to JOANN’s stores is not what it was at the height of the pandemic, the YoY visit growth in 2023 indicates that the brand is still serving many committed sewers and knitters who are choosing to shop in-person. So how can JOANN maintain its store fleet while optimizing in-store operations? 

Analyzing the change in hourly visits between 2022 and 2023 reveals that the YoY growth is not evenly distributed across dayparts. Morning and early afternoon visits saw modest increases, but traffic growth really ramped up in the afternoon and evening – peaking between 6:00 and 6:59 PM – and visits actually decreased between 7:00 and 8:59 PM. Should the company try to streamline its logistics without sacrificing its large store fleet, JOANN may focus its staffing and operational costs on the dayparts with the most growth potential and reduce expenditure during the less popular timeslots. 

bar graph: change in hourly visits to JOANN in 2023 Compared to 2022

JOANN Well-Positioned To Thrive Post-Bankruptcy 

Despite the crafting retailer’s current rough patch, location intelligence suggests that the company is a strong contender for a post-bankruptcy comeback. And the positive YoY trends also indicate that – despite the ongoing headwinds and contraction in discretionary spending – there is still demand for hobby-driven retail in 2024. 

How will the bankruptcy proceedings impact foot traffic to JOANN? What does the rest of 2024 hold for the brand? 

Check in with our blog at placer.ai to find out. 

This blog includes data from Placer.ai Data Version 2.0, which implements improvements to our extrapolation capabilities, adds short visit monitoring, and enhances visit detection.

Article
Panera Bread Well Positioned for Possible IPO
With rumors swirling of a potential Panera Bread IPO in 2024, we dove into the data to find out how the St. Louis, Missouri-based company is performing – and what sets Panera apart from its competition. 
Shira Petrack
Mar 25, 2024
4 minutes

With rumors swirling of a potential Panera Bread IPO in 2024, we dove into the data to find out how the St. Louis, Missouri-based company is performing – and what sets Panera apart from its competition. 

Panera Bread’s Foot Traffic on the Rise 

Panera Bread has been on a growth spurt recently, with monthly visits over the past 12 months consistently exceeding 2022/2023 levels. Part of the traffic increase may be due to the brand’s larger store fleet – Panera expanded into urban and non-traditional markets with small-format locations focused on pick-up and digital ordering. And the company is not resting on its laurels, with Panera revamping its menu to compete more directly with meal-focussed fast casual concepts.

bar graph: Panera Bread Posted Consistent Visit Growth over the past 12 months.

Panera Plays a Unique Role Within the QSR/Fast Casual Landscape

Because Panera straddles the line of coffee QSR and fast-casual lunch spot, there is no one dining chain that directly competes with Panera on all fronts. Instead, Panera plays a unique role in the QSR/fast casual landscape: The chain has a strong café feel, with the company’s “Sip Club” membership program seems specifically designed to appeal to customers looking for frequent coffee fixes. But Panera also offers more substantial fare, and the upcoming menu overhaul promises to add even more hearty salads and affordable sandwiches to its array of options. 

The new menu may be aimed towards attracting more budget-conscious diners thanks to a focus on larger portions and the addition of several items priced at under $10. Some speculate that the changes are also part of the company’s broader refocusing towards the lunchtime daypart. Comparing Panera to Starbucks, which competes with Panera on the coffee shop and affordable foods front, and to Sweetgreen, a strong presence in the fast-casual lunch market, can shed light on Panera’s role within the increasingly competitive dining landscape. 

Panera’s Visit Trends Reveal Its Appeal During All Day Parts

Panera’s hourly visitation pattern highlights its unique place within the wider QSR-fast casual landscape. Like Sweetgreen, Panera experiences a lunchtime foot traffic rush – 30.8% of daily visits to the chain take place between 12 PM and 2 PM. But Panera also receives almost a third of its visits before noon – 30.2% of visits to the chain take between 6 AM and 11 AM, compared to just 13.2% of visits to Sweetgreen. Between 9 AM and 11 AM, Panera’s hourly visit share of 20.8% is almost on par with Starbucks’ 25.3%. (The small number of morning Sweetgreen visits is likely also driven by a difference in opening hours, with most Sweetgreen locations only opening at around 10:30 AM). 

Meanwhile, Panera also seems to be a strong dinner contender. Although Panera’s evening performance may not be quite as strong as Sweetgreen’s, the St. Louis-based dining chain still sees 17.3% of its daily visits between 6 PM and 8 PM – almost double Starbucks’ 9.8.%. 

These hourly visitation patterns indicate that while a significant contingent of Panera patrons treat the chain as their go-to coffee shop, many others tend to consider Panera as a lunch or early dinner destination. 

bar graph: Panera's hourly visit patterns sets it apart from competitors

Demographically, Panera’s Visitor Base is Most Similar to Starbucks’

Although analyzing hourly visitation patterns highlight similarities between Panera and Sweetgreen, focusing on the three chains’ visitor bases reveals many more similarities between Starbucks and Panera. 

The median HHIs in Panera and Starbucks’ trade areas stand at $79.2K/year and $76.4K/year, respectively. Around 34% of both chains’ trade areas consist of non-family and one-person households and 28% consist of households with children. Meanwhile, Sweetgreen tends to attract a much larger share of affluent singles – 42.9% of households in Sweetgreen’s trade area are non-family and one person households, and the salad and grain-bowl focused chain has a trade area median HHI stands at $102K/year.

It seems, then, that although Panera appears to compete with Sweetgreen for the lunch rush – and to a lesser extent, for dinner visits as well – the two brands’ audience bases are substantially different. On the other hand, Panera’s visitor base seems to overlap significantly with that of Starbucks – which may explain Panera’s move towards enhanced portion sizes and affordable meal options, which may set it even further apart from the Seattle-based coffee giant.

bar graph: Panera's trade area composition most similar to that of Starbucks. based on the STI: PopStats dataset and placer.ai captured trade area data

Bright Future Ahead 

Panera Bread is one of 2024’s most anticipated IPOs – and location intelligence metrics suggest that the buzz is well substantiated. 

For more data-driven dining insights, visit our blog at placer.ai.

This blog includes data from Placer.ai Data Version 2.0, which implements improvements to our extrapolation capabilities, adds short visit monitoring, and enhances visit detection.

Reports
INSIDER
Specialty and Value Chains Transform Grocery in 2024
Specialty and value grocery chains have emerged as top performers in Q3 2024. What insights can location analytics provide about this trend? We dove into the data to find out.
November 7, 2024
8 minutes

Overview

The grocery industry has navigated unprecedented challenges in recent years – from pandemic-driven shifts in consumer behavior and supply chain disruptions to rising costs, labor shortages, and increased operational demands. In the face of these hurdles, the category has been pushed to innovate, adapting everything from product selections to shopping formats to meet changing consumer expectations.  

But within the grocery industry, some segments resonate particularly strongly with the 2024 consumer. This white paper dives into the data to explore two segments that have been leading category-wide visit growth for some time: specialty and fresh format stores, which focus on produce, organic foods, and culturally specific items (think Trader Joe’s, Sprouts Farmers Market, and H Mart, to name a few), and value grocery chains like Aldi, WinCo Foods, and Grocery Outlet Bargain Market.  Location analytics show shoppers are increasingly drawn to these two grocery store types, a shift that has the potential to reshape the grocery landscape.

How did value and specialty grocery chains perform in Q3 2024 in comparison to traditional supermarkets like Kroger, Albertsons, and H-E-B? How does visitor behavior vary between the three grocery segments, and what differences can be observed in the demographic and psychographic make-ups of their trade areas? The report explores these questions and more below. 

Grocery’s Continued Resilience

The grocery industry has performed well over the past few months, with steady weekly year-over-year (YoY) visit increases throughout Q3 2024. During the week of July 1st, the segment saw a 4.6% YoY foot traffic boost, likely driven by shoppers loading up on ingredients for Independence Day barbecues and picnics. And after tapering somewhat in early August, visits picked up again in September, with YoY increases ranging from 2.0% to  2.9% throughout the month. This positive growth is a good sign for the segment – which has experienced more than its fair share of challenges over the past few years. 

Non-Traditional Grocery Chains Propel Industry Growth in 2024

Though the grocery category as a whole is thriving, a closer look at different segments within the industry reveals that some are seeing more significant growth than others. 

Indeed, digging deeper into grocery visits throughout Q3 2024 reveals that much of the industry’s growth is being driven by specialty and fresh format stores and value grocery chains. The two segments offer markedly different shopping experiences: Specialty chains tend to emphasize harder-to-find ingredients and fresh produce – sometimes even at higher price points than traditional grocery stores – while value grocery stores focus on affordability. But both categories are experiencing outsize visit growth in 2024, highlighting consumers’ dual interest in both quality and value. 

In July and August 2024, traditional supermarkets, specialty grocers, and value chains all experienced positive YoY visit growth. But while traditional grocery stores saw a 3.1% increase in July and just a 0.9% uptick in August, value and specialty chains saw YoY growth ranging from 4.7% to 7.7% during the two months. In September 2024, YoY visits to traditional grocery stores fell by 0.5%, while value and specialty chains saw 5.0% and 5.2% increases, respectively. For today’s consumer, it seems, savings are key – but specialty offerings also resonate strongly. 

Shoppers Go the Extra Mile for Specialty Finds

Traveling Further to Specialty Grocery Stores

Today’s grocery shoppers are increasingly embracing specialty grocery options – and analyzing consumer driving habits to grocery stores shows that they are willing to go the extra mile to reach them. 

Breaking down grocery visits by distance traveled reveals that just 18.5% of visits to specialty and fresh format grocery chains came from less than one mile away in Q3 2024 – compared to 23.9% for traditional grocery stores and 23.2% for value chains. Similarly, 31.3% of visits to specialty and fresh format grocery stores originated from one to three miles away, compared to 34.7% and 34.5% for the other analyzed segments. 

On the flip side, some 26.4% of visits to specialty and fresh format stores were made by people traveling at least seven miles to do their shopping – compared to 22.7% and 21.4% for traditional and value chains, respectively. Specialty grocery operators can account for this difference, locating stores in areas accessible to geographically dispersed audiences eager to shop their unique offerings. 

Longer Drives Each Year

And a look at changes in visitor behavior at three key specialty chains – Trader Joe’s, Sprouts Farmers Market, and Great Wall Supermarket – shows that even as these brands expand their footprints, customers are increasingly willing to travel the distance to visit them. Between 2019 and 2024, all three chains saw a marked increase in the share of visitors traveling over seven miles to shop their offerings. .

Asian grocery chain Great Wall Supermarket, a relatively small regional chain with some 22 locations across eight states, saw the most significant increase in visits from afar over the analyzed period. In Q3 2024, 32.3% of visits to the chain originated from seven or more miles away, up from 28.3% in Q3 2019. Ranked America’s Best Supermarket by Newsweek in 2024, the chain’s wide selection of everything from seafood to fresh produce has made it a hit among Asian food aficionados – and as the supermarket’s reputation grows, so does its draw among customers living further away from its venues.

Consumer favorite Trader Joe’s and organic grocery chain Sprouts Farmers Market also grew their shares of long-distance visits between 2019 and 2024  –  no small feat for the two chains, given their expansion over the past several years. 

This travel distance snapshot serves as a reminder of the unique role played by specialty grocery stores that offer their customers unique shopping experiences, premium or organic products, and culturally specific items.  Shoppers will go out of their way to travel to these stores – and even as they expand and become more readily accessible, their growing popularity makes them ever-more attractive destinations for customers coming from further away.  

Cost-Conscious Consumers Take Their Time at Value Grocers

While visitors to specialty grocery chains often travel long distances for unique offerings, cost-conscious consumers at value stores exhibit other behaviors that differentiate them from traditional and specialty grocery shoppers. 

In Search of Savings

The rising cost of living has pushed the discount retail segment into overdrive – and value grocery chains are also benefiting. The category has flourished in recent years, with many bargain-oriented grocery chains adding new stores at a rapid clip to meet burgeoning consumer demand. 

Like visitors to specialty grocery chains, value grocery shoppers demonstrate segment-specific behaviors that reflect their preferences and habits. And perhaps most strikingly, foot traffic data reveals that these shoppers tend to stay longer in-store than visitors to traditional and specialty grocery chains.

In Q3 2024, 26.5% of visits to value grocery chains lasted longer than 30 minutes, compared to 23.4% for traditional grocery chains and 23.7% for specialty and fresh format chains. This suggests that these stores attract shoppers who take their time and carefully consider price points, looking for the best value for their dollar – a need that the chains they frequent seem to be meeting. 

Given the tremendous success of the value grocery space in recent years, it may come as no surprise that some traditional supermarkets are getting in on the action by opening or expanding discount banners of their own. How do such off-shoot banners impact these grocers’ reach? 

H-E-B’s Value Banner Draws Parents – Balancing Visit Frequency with Duration

Cult-favorite Texas grocery chain H-E-B opened the first branch of its value banner, Joe V’s Smart Shop, in 2010. The discount arm currently includes 11 stores – mainly in the Houston area – with several new stores opening, or in planning stages, in Dallas.

And foot traffic data shows that Joe V's attracts mission-driven shoppers who make less frequent but significantly longer trips than visitors to traditional grocery stores. In Q3 2024, the average visit duration at Joe V’s was 37.8 minutes, compared to just 26.8 minutes at H-E-B –  a full 11 minute difference.  At the same time, while 38.5% of Q3 visits to H-E-B were made by customers frequenting the chain, on average, at least four times a month, just 11.8% of visits to Joe V’s were made by visitors reaching that threshold. 

Joe V’s is also more likely than H-E-B to attract parental households, with 36.8% of its captured market made up of households with children – significantly higher than H-E-B’s 32.0%. 

Together, these data points paint a picture of the average Joe V’s shopper: cost-conscious, likely to have children, and inclined to carefully plan shopping trips to maximize savings and cut down on grocery runs. This suggests that they are mission-driven and focused on stocking up rather than running out to grab ingredients as the need arises. 

Hy-Vee Reaches Broader Customer Base With Dollar Fresh

Major grocery store operators often operate a variety of store types at different price points to appeal to as many shoppers as possible, and Hy-Vee is no exception. The regional grocery favorite launched a discount chain, Dollar Fresh, in 2018 and currently operates 25 stores under that banner, aiming to attract middle-class, cost-conscious shoppers.

Using Experian’s Mosaic dataset to analyze Dollar Fresh’s trade area reveals that the chain’s captured market features significantly higher shares of lower-middle-class family consumers than its potential one – highlighting its special draw for these shoppers. (A chain’s potential market is obtained by weighting each Census Block Group (CBG) in its trade area according to population size, thus reflecting the overall makeup of the chain’s trade area. A business’ captured market, on the other hand, is obtained by weighting each CBG according to its share of visits to the chain in question – and thus represents the profile of its actual visitor base. Comparing a chain’s captured market to its potential one can serve as a helpful gauge of the brand’s success at attracting key audience segments.)

In Q3 2024, the “Pastoral Pride” family segment represented 11.4% of Dollar Fresh’s captured market, compared to just 5.3% of its potential market. This over-representation of lower-middle-class consumers from small towns in Dollar Fresh’s captured market indicates that the chain is especially effective at drawing customers that belong to this segment. Though Hy-Vee’s captured market also boasted a higher share of this demographic than its potential one in Q3, the difference was much smaller – and the chain’s overall reach among these consumers was more limited.

In contrast, Hy-Vee excels at attracting “Flourishing Families” – affluent, middle-aged families and couples – who made up 10.3% of the supermarket’s captured market in Q3 2024. Dollar Fresh’s captured market, on the other hand, featured a smaller share of this segment than its potential one – showing that the discount chain is of less interest to these consumers. So while Hy-Vee tends to appeal to higher-income families with more spending flexibility, value-conscious shoppers have been making their way to Dollar Fresh. 

This audience segmentation analysis shows how value offerings help grocery chains attract wider audiences – and highlights the advantage of operating multiple store types to appeal to a broader range of shoppers.

Grocery Stores at a Crossroads

People will always need access to a variety of fresh foods – ensuring that grocery stores and supermarkets continue to play a vital role in in the retail landscape. And while the category as a whole has continued to thrive even in today’s challenging environment, specialty and value grocery chains resonate particularly strongly with the 2024 consumer. As grocery retailers diversify their formats, those aligning with consumer preferences for affordability, uniqueness, and quality are well-positioned for continued growth.

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Report
Meet You at the Mall: Malls' Summer Draw
We dove into the data to see how malls have been performing in 2024 – and explore factors driving mall foot traffic during peak summer months
October 11, 2024
8 min read

Malls have come a long way since their introduction to the world in the 1950s. These gleaming retail hubs promised shoppers a taste of the American dream, offering a third place for teens, families, and everyone in between to shop, socialize, and hang out. 

And though malls have faced challenges in recent years, as e-commerce and pandemic-induced store closures led to shifts in consumer habits, the outlook is brightening. Malls have embraced innovation, incorporating enhanced entertainment, dining, and experiential offerings that attract a diverse range of visitors and redefine their purpose.

This white paper takes a look at the recent location intelligence metrics to gain an understanding of the changes taking place at malls across the country – including both indoor malls and open-air shopping centers. The report explores questions like: Why do malls experience foot traffic bumps during the summer months? How much of an impact do movie theaters have on mall visits, and what can mall operators learn from the Mall of America and American Dream malls’ focus on experiential entertainment?

2024’s Summer Peak at the Mall

Mall visitation is highly seasonal, with strikingly consistent monthly visitation patterns. Each year, visits decline somewhat in February, pick up in March, and begin to trend upward again in May – before peaking again in August. Then, after a slower September and October, foot traffic skyrockets during the holiday season, spiking dramatically in December. 

And while these trends follow similar patterns every year, comparing monthly visits throughout 2019, 2023, and 2024 (YTD) to each year’s own January baseline shows that this seasonality is growing more pronounced - especially for indoor malls.

Following a lackluster 2023, visits to both indoor malls and open-air shopping centers peaked higher in March 2024 than in 2019. And this summer, indoor malls in particular saw a much larger visit boost than in previous years. In August 2024, for example, visits to indoor malls were 27.3% higher than in January 2024 – a substantially higher baseline jump than that seen either in August 2019 (17.0%) or in August 2023 (12.0%). And though open-air shopping centers experienced a smaller summer visit boost, they too saw a bigger bump this year than in 2019 or in 2023. 

Summer Of Shopping

But malls aren’t just seeing larger visit spikes this year relative to their January baselines – they are also drawing bigger crowds than they did in 2023.

Between June and August 2024, indoor malls and open-air shopping centers both experienced year-over-year (YoY) visit growth. Indoor malls saw the largest YoY foot traffic boost (3.7%) – perhaps owing in part to 2024’s record-breaking heat, which led many patrons to seek refuge in air conditioned spaces. Still, open-air shopping centers, which feature plenty of air conditioned stores and restaurants, also enjoyed a YoY visit boost of 2.8% during the analyzed period. 

Malls’ strong summer baseline and YoY foot traffic growth built upon the strong performance seen during most of 2024 so far, leading to the question: What is driving malls’ positive momentum? We delve into some of the factors propelling these changes below.

Blockbuster Attractions Bring Audiences 

One offering that continues to play a significant role in driving foot traffic to malls is on-site movie theaters. Summer blockbuster releases, in particular, help attract crowds to theaters, in turn boosting overall visits to malls. 

Much like malls, movie theaters have also proven their resilience over the past few years. While pundits fretted about the theater’s impending death, production houses were busy releasing blockbuster after blockbuster and shattering box-office records at an impressive clip. And while 2023 was certainly a banner year for blockbuster summer releases, 2024 has had its fair share of stunning box-office successes, leading to major visit boosts at theaters across the country. 

Analyzing visits to malls with and without movie theaters highlights the impact of these summer Hollywood hits. Between June and August 2024, malls with theaters saw bigger visit boosts compared to a monthly year-to-date (YTD) average than malls without – an effect observed both for indoor malls and for open-air shopping centers.

For both mall types, the gap between centers with and without movie theaters was most pronounced in July 2024, likely owing to the release of Inside Out 2 in mid-June as well as the July releases of Deadpool & Wolverine and Twister. But in June and August 2024, too, centers with movie theaters sustained particularly impressive visit boosts – a solid sign that movie theaters and malls remain a winning combination.  

Movies at the Mall: An Evening Affair

Malls with movie theaters also drew higher shares of evening visits (7:00 PM - 10:00 PM) this summer than those without. Between June and August 2024, for example, evening outings accounted for 22.9% of visits to open-air shopping centers with movie theaters – compared to 18.2% of visits to centers without theaters. Indoor malls with theaters also saw a larger share of evening visits than those without – 18.1% compared to 15.0%. 

This increase in evening traffic is likely driven by major summer movie releases and the flexibility of summer schedules, with many visitors – including families – taking advantage of late-night outings without the concern of early wakeup calls. These summer visitation trends benefit both theaters and malls, opening up opportunities for increased sales through concessions, promotions, and evening deals that attract a more relaxed and engaged crowd.

Families Lead the Summer Mall Surge

Analyzing the demographics of malls’ captured markets also reveals that centers with movie theaters are more likely to attract certain family-oriented segments than those without. (A mall’s captured market consists of the mall’s trade areas – the census block groups (CBGs) feeding visitors to the mall – weighted according to each CBG’s actual share of visits to the mall.)

Between June and August 2024, for example, 14.2% of the captured markets of open-air shopping centers with movie theaters were made up of “Wealthy Suburban Families” – compared to 9.7% for open-air shopping centers without theaters.  

Indoor malls saw a similar pattern with regard to “Near-Urban Diverse Families”: Middle class families living in and around cities made up 9.0% of the captured markets of indoor malls with movie theaters, compared to 7.1% of the captured markets of those without. 

This increase in foot traffic from middle-class and wealthy family segments can be a boon for malls and retail tenants – driving up food court profits and bolstering sales at stores with kid-friendly offerings. 

Malls as the Main Attraction

Willing to Travel: Malls Draw Summer Visits From Afar

Malls have long positioned themselves as destinations for summer entertainment as well as retail therapy, holding – in addition to back to school sales – events like Fourth of July celebrations and even indoor basketball and arena football games. And during the summer months, malls attract visitors from further away.

Between June and August 2024, indoor malls drew 18.2% of visitors from 30+ miles away – compared to just 16.7% during the first five months of the year. Similarly, open-air shopping centers drew 19.6% of visits from 30+ miles away during the summer, compared to 17.1% between January and May. 

Extended daylight hours, summer trips away from home, and more free time are likely among the contributors to the summer draw for long-distance mall visitors. But in addition to their classic offerings – from movie theaters to stores and food courts – malls have also invested in other kinds of unique experiences to attract visitors. This next section takes a look at two mega-malls winning at the visitation game, to see what sets them apart.

Mall Of America: Experiential Exuberance

The Minneapolis-based Mall of America opened in 1992, redefining the limits of what a mall could offer. The mall boasts hundreds of stores, games, rides, and more – and is constantly expanding its attractions, cementing its status as a top destination for retail and entertainment. 

Between June and August 2024, Mall of America experienced a 13.8% YoY visit increase, far outperforming the 3.7% visit boost seen by the wider indoor mall space. And as a major tourist attraction – the mall hosted a series of Olympic-themed events throughout the summer – it also drew 41.6% of visits from 30+ miles away. This share  of distant visitors was significantly higher than that seen at the mall during the first five months of 2024, and more than double the segment-wide summer average of 18.2%.

The Mall of America also seems to be attracting more upper-middle-class families during the summer than other indoor malls: Between June and August 2024, some 18.0% of Mall of America’s captured market consisted of  “Upper Suburban Diverse Family Households”  – a segment including upper-middle-class suburbanites – compared to just 11.1% for the wider indoor mall segment. The increased presence of these families at the Mall of America may be driven by the variety of events offered during the summer.

American Dream Mall:  ArenaBowl Draws Crowds

In 2019, the American Dream Mall in New Jersey opened and became the second-largest mall in the country. Since the mall opened its doors, it has also focused on blending retail and entertainment to draw in as wide a range of visitors as possible – and summer 2024 was no exception. 

The mall hosted the Arena Football League Championship, ArenaBowl XXXIII, on Friday, July 19th. The event successfully attracted a higher share of visitors traveling from 30+ miles away compared to the average summer Friday – 35.4% compared to 25.7%. 

Visits to the mall on the day of the championship were also 13.6% higher than the Friday visit average for the period between June and August 2024, showcasing the mall’s ability to draw in crowds by hosting major events.

Summer Rush Recap: Mall Visitation in Focus

Malls – both indoor and open-air – continue to evolve while playing a central role in the American retail landscape. Increasingly, malls are emerging as destinations for more than just shopping – especially during the summer – driving up foot traffic and attracting visitors from near and far. And while much is often said about the impact of holiday seasons on mall foot traffic, summer months offer another opportunity to boost mall visits. Malls that can curate experiences that resonate with their clientele can hope to see foot traffic growth – in the summer months and beyond.

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Report
Hudson Yards: The On-Site Workforce of Manhattan's New Hub
Dive into the data to explore shifting work patterns among Manhattan’s on-site employees and examine emerging trends in the fast-growing Hudson Yards neighborhood.
October 8, 2024
4 minutes

New York City is one of the world’s leading commercial centers – and Manhattan, home to some of the nation's most prominent corporations, is at its epicenter. Manhattan’s substantial in-office workforce has helped make New York a post-pandemic office recovery leader, outpacing most other major U.S. hubs. And the plethora of healthcare, service, and other on-site workers that keep the island humming along also contribute to its thriving employment landscape.

Using the latest location analytics, this report examines the shifting dynamics of the many on-site workers employed in Manhattan and the up-and-coming Hudson Yards neighborhood. Where does today’s Manhattan workforce come from? How often do on-site employees visit Hudson Yards? And how has the share of young professionals across Manhattan’s different districts shifted since the pandemic? 

Read on to find out. 

The Beat of the Borough

Return of the Commuter 

The rise in work-from-home (WFH) trends during the pandemic and the persistence of hybrid work have changed the face of commuting in Manhattan. 

In Q2 2019, nearly 60% of employee visits to Manhattan originated off the island. But in Q2 2021, that share fell to just 43.9% – likely due to many commuters avoiding public transportation and practicing social distancing during COVID.

Since Q2 2022, however, the share of employee visits to Manhattan from outside the borough has rebounded – steadily approaching, but not yet reaching, pre-pandemic levels. By Q2 2024, 54.7% of employee visits to Manhattan originated from elsewhere – likely a reflection of the Big Apple’s accelerated RTO that is drawing in-office workers back into the city. 

Unsurprisingly, some nearby boroughs – including Queens and the Bronx – have seen their share of Manhattan worker visits bounce back to what they were in 2019, while further-away areas of New York and New Jersey continue to lag behind. But Q2 2024 also saw an increase in the share of Manhattan workers commuting from other states – both compared to 2023 and compared to 2019 – perhaps reflecting the rise of super commuting

Spotlight on Hudson Yards

A Hyper-Hybrid Environment

Commuting into Manhattan is on the rise – but how often are employees making the trip? Diving into the data for employees based in Hudson Yards – Manhattan’s newest retail, office, and residential hub, which was officially opened to the public in March 2019 – reveals that the local workforce favors fewer in-person work days than in the past.

In August 2019, before the pandemic, 60.2% of Hudson Yards-based employees visited the neighborhood at least fifteen times. But by August 2021, the neighborhood’s share of near-full-time on-site workers had begun to drop – and it has declined ever since. In August 2024, only 22.6% of local workers visited the neighborhood 15+ times throughout the month. Meanwhile, the share of Hudson Yards-based employees making an appearance between five and nine times during the month emerged as the most common visit frequency by August 2022 – and has continued to increase since. In August 2024, 25.0% of employees visited the neighborhood less than five times a month, 32.5% visited between five and nine times, and 19.2% visited between 10 and 14 times.  

Like other workers throughout Manhattan, Hudson Yards employees seem to have fully embraced the new hybrid normal – coming into the office between one and four times a week. 

New Buildings Worth The Commute

But not all employment centers in the Hudson Yards neighborhood see the same patterns of on-site work. Some of the newest office buildings in the area appear to attract employees more frequently and from further away than other properties.

Of the Hudson Yards properties analyzed, Two Manhattan West, which was completed this year, attracted the largest share of frequent, long-distance commuters in August 2024 (15.3%) – defined as employees visiting 10+ times per month from at least 30 miles away. And The Spiral, which opened last year, drew the second-largest share of such on-site workers (12.3%). 

Employees in these skyscrapers may prioritize in-person work – or have been encouraged by their employers to return to the office – more than their counterparts in other Hudson Yards buildings. Employees may also choose to come in more frequently to enjoy these properties’ newer and more advanced amenities. And service and shift workers at these properties may also be coming in more frequently to support the buildings’ elevated occupancy.

Hudson Yards Young

Diving deeper into the segmentation of on-site employees in the Hudson Yards district provides further insight into this unique on-site workforce. 

Analysis of POIs corresponding to several commercial and office hubs in the borough reveals that between August 2019 and August 2024, Hudson Yards’ captured market had the fastest-growing share of employees belonging to STI: Landscape's “Apprentices” segment, which encompasses young, highly-paid professionals in urban settings.

Companies looking to attract young talent have already noticed that these young professionals are receptive to Hudson Yards’ vibrant atmosphere and collaborative spaces, and describe this as a key factor in their choice to lease local offices.

At Work In Manhattan: A Mix Of Old And New

Manhattan is a bastion of commerce, and its strong on-site workforce has helped lead the nation’s post-pandemic office recovery. But the dynamics of the many Manhattan-based workers continues to shift. And as new commercial and residential hubs emerge on the island, workplace trends and the characteristics of employees are almost certain to evolve with them.

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