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The 2026 FIFA World Cup is already reshaping foot traffic across the country - filling stadiums, lifting restaurant traffic near host venues, and drawing fans to watch parties and festivals. But one of the tournament's clearest retail beneficiaries may be its most visible sponsor: adidas, supplier of the official Trionda match ball and kit provider to national teams from Mexico to Argentina.
Heading into the spring, adidas stores were fighting an uphill battle - weekly visits ran below 2025 levels for most of April, bottoming out at -20.5% YoY the week of April 13th. Traffic gradually stabilized through May, and then the World Cup arrived.
During the week of June 8th – which included the tournament’s June 11th kickoff and the USMNT’s 4-1 opening win over Paraguay at SoFi Stadium – adidas store visits climbed 14.3% YoY. Momentum then accelerated the following week, the first full week of group-stage play, when the USMNT defeated Australia in Seattle and adidas visits surged 44.7% above the same week last year.
Father’s Day, which fell on June 21st this year, may have contributed to that jump, since the comparison week in 2025 began the day after Father’s Day. But the magnitude of the spike, along with its staying power in subsequent weeks, suggests that tournament-driven excitement was the main driver.
Big temporary visit spikes often fade fast – but this one hasn’t. During the weeks of June 22nd and June 29th, visits remained elevated more than 20% YoY – suggesting that the tournament is driving a sustained shift in demand, not just a burst of opening-week excitement.
The World Cup's foot traffic ripple effects extend well beyond the stadiums - into dining, retail, and beyond. And while global sponsorships are usually measured in impressions, location intelligence makes them measurable in visits. For adidas, supplying the match ball and outfitting some of the tournament's biggest teams moved fans into stores, week after week. With knockout rounds running through the July 19th final, the three stripes may not be done running up the score.
For more data-driven retail insights, visit placer.ai/anchor.
Coffee shops remain one of dining’s most dependable bright spots, as consumers continue to splurge on affordable indulgences even while cutting back on pricier outings. In H1 2026, coffee visits were up 4.1% year over year (YoY), even as overall dining traffic fell 0.4%. But in some metros, the caffeine rush was running much stronger.
This month's Placer 5 highlights the nation’s top five major coffee markets – metro areas that logged upwards of 10 million coffee shop visits in H1 2026, where coffee shops saw the most YoY visit growth. Each one is thriving for its own reasons, and together they show that there are many ways to win at coffee.
For many of these metros, coffee visit growth was driven at least in part by fleet expansion. But in all five markets, average visits per coffee shop also rose YoY, suggesting that existing venues are also drawing bigger crowds.
Still, each metro brews its own story.
In inland California’s Riverside and Bakersfield, the surges were powered primarily by Starbucks and Dutch Bros, with Bakersfield – the only analyzed metro without an increase in major coffee chain locations in H1 – seeing traffic at existing coffee shops rise significantly even as the overall store count edged down.
In Indianapolis and Kansas City, meanwhile, coffee visits were propelled in part by the drive-thru coffee wave sweeping the middle of the country – a format with so much momentum that Technomic’s 2026 America’s Favorite Chains ranking featured three drive-thru coffee brands in its top 10 for the first time ever. Alongside new Dutch Bros locations, fast-growing 7 Brew also expanded its footprint in both metros. Their car-friendly layouts make Indianapolis and Kansas City natural magnets for the format – and with per-location visits still climbing, the new stands appear to be filling up as fast as they open.
Orlando, for its part, appears to be riding a more general demand wave. The metro's population grew 1.29% between July 2024 and July 2025 – well ahead of the 0.52% national average – while record tourist visits kept vacation mornings busy. More residents and more visitors translate directly into more lattes – and several major chains added stores to keep pace.
Tourism and population growth in Orlando, a drive-thru boom in the heartland, and steady strength in inland California – the standout coffee metros of 2026 each found their own path to growth. And it's worth noting that all five sit far from Stars Hollow of Gilmore Girls’ fame: the Northeast may claim the diner-counter coffee mystique, but the caffeine craze is a truly national affair.
The result is a coffee category that remains highly adaptable. Whether fueled by convenience, expansion, tourism, or loyal daily routines, America's coffee shop segment continues to find new ways to keep visits percolating.
Over the past two decades, Boston's Seaport has undergone a remarkable transformation – evolving from an underutilized stretch of waterfront into one of the city's most vibrant mixed-use destinations. The story of Seaport highlights a critical lesson in real estate development: What you build matters, but creating reasons for people to visit, linger, and return matters just as much.
Using AI-powered location intelligence, we explored Seaport's recent growth and the role of community programming, experiential retail, and other placemaking initiatives in making it one of Boston's premier retail corridors.
Experiences and community have been central to Boston Seaport’s historic revitalization. In the late 2010s, mixed-use development and entertainment anchors helped to establish Seaport as a leisure-time destination, while initiatives like Snowport, Seaport Sweat, and The Current emphasized neighborhood programming and experiential concepts. During this period, visitation consistently peaked in the summer, which remained the corridor’s primary traffic driver.
And although visits to the corridor fell sharply at the onset of the pandemic, Seaport continued to invest in public spaces. When social gatherings resumed, new mixed-use projects like Harbor Way, The Superette, and The Paseo helped to reinforce Seaport as an experience-driven destination and fuel the neighborhood’s foot traffic rebound.
Since then, expanded seasonal programming has diversified visitation beyond the summer months. The launch of The Holiday Market in 2021 complemented the already popular Snowport activation, creating a new seasonal traffic peak. Since its introduction, December has consistently generated a significant surge in visitation – a pattern that was largely absent before the pandemic.
Still, summer remains Seaport’s peak season, with the fair-weather appeal of its outdoor spaces becoming the backdrop for community and engagement. Seaport’s summer programming continues to expand, and with it, foot traffic to the corridor, which has risen nearly every year since COVID, exceeding pre-pandemic levels in the summer of 2025 and again in May and June 2026. And with new social venues, America 250 events, and World Cup action taking place in Boston and within the Seaport corridor, the stage is set for another robust summer season.
While some of Seaport's visitation growth can be attributed to the neighborhood's continued real estate development, a closer look at visitor dwell times provides further evidence that foot traffic is being driven by deeper engagement, not just new construction.
Extended visits consistently account for a significant share of Seaport’s overall traffic. Between January and June 2026, out-of-market visits lasting more than 150 minutes (excluding local employees) represented 39.7% of total visits to the corridor, up from 38.4% in 2025. And over the past six months, visits exceeding 150 minutes consistently outperformed overall visits year-over-year (YoY) – suggesting that visitors are becoming more engaged with the area's retail, dining, and public spaces.
Extended visits and increasing foot traffic aren't the only indicators of Seaport's upward trajectory. Audience segmentation suggests that the corridor’s experiential recreation and retail are helping to attract an affluent consumer base – a valuable cohort in today's bifurcated economic environment.
Location intelligence combined with the STI: PopStats dataset reveals that the Seaport retail corridor attracts a relatively affluent audience, with a trade area median household income (HHI) of $131.3K over the past six months, compared to $124.8K for the Boston-Cambridge-Newton, MA-NH CBSA overall. But concepts such as Ballers – a new padel and pickleball venue with social events – and The Current, a seasonal retail pop-up along Seaport's main pedestrian thoroughfare, draw even more affluent audiences. The captured market median HHIs for these venues were $143.6K and $144.1K, respectively.
Further analysis using the Spatial.ai: PersonaLive dataset suggests that Ballers and The Current attract distinct mixes of affluent consumers. The Current attracts a substantially larger share of Ultra Wealthy Families (24.5%) than either Ballers (17.5%) or the Seaport retail corridor overall (19.4%). Meanwhile, Ballers over-indexes for Educated Urbanites – affluent young professionals living in dense urban areas – relative to both The Current and the broader corridor. This suggests that Seaport's growing mix of experiential concepts is deepening the corridor's appeal across multiple affluent audience segments.
For retail corridors, creating reasons to visit is just as important as creating places to shop.
Boston's Seaport illustrates how placemaking extends beyond development itself. While new retail, dining, and mixed-use projects have reshaped the neighborhood, the data suggests that ongoing investments in programming, public spaces, and experiential concepts have helped transform the corridor into a destination for community engagement.
As Seaport prepares for another busy summer, pairing physical development with curated experiences is likely to sustain the corridor's momentum.
For more insights, visit Placer.ai/anchor.
Spoiler Alert – one of the key pieces of our look back on Q3 will be a focus on those who benefitted from World Cup visitation.
But soccer’s quadrennial – yup, it’s a word, I looked it up – kicked off in June, and brands like Chipotle got into the action. The chain's Buy One Get One (BOGO) free campaign on June 11th drove the highest visit count for the entire year, surpassing a former BOGO-driven peak in March. The lesson? Value works, but value plus a buzzy reason to visit works even better.
It does feel like every time the wider home improvement sector is poised to have a breakout period, something happens to dampen the potential. In 2025, just as visits were starting to rise, momentum stalled as consumers faced with the threat of tariffs looked to offset the risk of rising prices by deferring certain purchases. And it happened in the middle of the segment’s seasonal peak.
In 2026, it was rising gas prices – again during the segment’s most highly trafficked period. Year-over-year visits for the sector went from up 3.6% on average for January and February, to being up just 0.4% on average for March, April and May year over year. The same was seen for the sector’s leaders with Home Depot going from average monthly visit increases of 2.7% in January and February to a decline of 0.2% in March and May, and Lowe’s going from 3.0% to up just 0.7% during those same periods.
The takeaway? The home improvement sector – and leaders Home Depot and Lowe’s – are probably in a better position than they are showing. A little bit of luck – or just the removal of bad timing – seems to be all that stands in the way of significant and ongoing visit growth. Just another reason why the segment and these chains in particular are high on our watch list for the second half of 2026.
Many pontificated about why the rising retail leader would make a move on Everlane, pointing to the lift received from tapping into a socially conscious retail brand. And while this is very likely a piece of the puzzle, there are elements that should not be overlooked.
Not only does Everlane offer the positive brand lift associated with a player committed to certain values, it also offers more access to key markets and audiences – in this case young, high earning urban shoppers and wealthy families, among others. Shein – via a range of pop up experiments – has already displayed an understanding of the value of physical spaces and the benefits that come from offline touchpoints, especially with the aim of user acquisition. With Everlane, they leverage these touchpoints to bring customers – existing and potential – into an even larger world of apparel options.
And the user acquisition piece is key. The use of spaces as an entry point into the wider Shein ecosystem will offer massive long term potential.
One of the more fascinating data points of the year thus far was the incredible correlation between rising gas prices and visits to membership clubs – Costco, BJ’s Wholesale, Sam’s Club – gas locations.
The takeaway here is absolutely clear – when prices rise these locations are trusted by customers to provide the best possible value. But the really important takeaway is that these ‘shorter term’ swings have significant and long term impacts for these retailers. During the pandemic we saw that visits to locations like these don’t just provide a quick win, they indicate a likelihood that these visitors will now be making membership club locations a larger and ongoing part of their retail patterns.
Providing value amid surging gas prices is just another example of an opportunity these leaders are taking to create a win for customers – something they have proven uniquely capable of turning into long term loyalty.
Super Mario launched at the very tail end of Q1, but it was the first signal of the huge potential movie theatre traffic would have in 2026. Obviously, the peak summer months of July and August will carry a huge amount of weight in this conversation, but the spikes driven by Toy Story 5 and others in Q2 were the necessary ‘next signal’ that the run of blockbusters scheduled for this year could drive big visits.
The other area to track here is who else benefits. We’ve talked a lot about limited time offers - especially those tied to movie releases or other anchors that create urgency. And with so many movies coming, and so many of these having significant retail and dining tie-ins, the wider impact could be even larger.
Every year we gather in Las Vegas for a pulse check on the state of retail real estate. And 2026 continued a trend of clear and significant confidence that the positioning of physical stores and dining locations is in a very strong place.
The big question is now less about how rosy or bleak the segment’s future is, but which players will take advantage of the current state of strength to future proof their portfolios by taking calculated risks on how to up level shopping centers and the retail spaces within them.
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The return-to-office (RTO) wars are grinding on. Mandates are expanding across the private and public sectors, and employers are getting more serious about enforcement. But even as the share of Fortune 100 companies requiring full-time in-person work has climbed to 55%, employees continue to push back in ways both visible and subtle – from protests and petitions to "hushed hybrid" workarounds and coffee badging – quiet quitting's caffeinated cousin.
So where does actual attendance stand? We dove into the data to find out.
Nationwide office visits in June 2026 jumped 8.5% year over year (YoY) and stood 21.0% below June 2019 levels. But June 2026 also came with a calendar assist: The month had 21 working days, compared to 20 in both June 2025 and June 2019. And Juneteenth fell on a Friday this year, rather than a Thursday as in 2025 – meaning the holiday landed on what is typically the week’s quietest office day, likely blunting its drag on attendance.
On a per-working-day basis, office visits rose a more modest 3.3% YoY, continuing the slow but stubborn climb the index has traced for the past several months. Still, even when normalizing for business days, June emerged as the single busiest in-office month since COVID began in March 2020.
Nationwide Office Index, June 2026
| Total Visits | Avg. Visits Per Working Day |
|---|---|
|
Compared to June 2019
Pre-pandemic
▼21.0%
|
Compared to June 2019
Pre-pandemic
▼24.8%
|
|
Compared to June 2025
Year over year
▲8.5%
|
Compared to June 2025
Year over year
▲3.3%
|
Click a key in the legend below to show or hide either line.
Market-level data shows that many analyzed metros – including Atlanta, Boston, Chicago, Dallas, Houston, Los Angeles, and Miami – reached new post-pandemic office attendance highs in June after adjusting for the number of working days. But Miami was the clear June RTO winner, with office visits surpassing 2019 levels. Critically, this is still an estimation, and it remains to be seen how Miami’s recovery will continue to play out over the long term. Still, the obvious takeaway is that the Florida hub – which has also seen the lowest vacancy rate of any major U.S. office market in recent months – is in an especially strong position as the RTO continues.
Every major market also posted YoY visit growth, with Los Angeles leading the pack. The market was lapping a soft June 2025, when local protests disrupted commuting routines – though L.A.’s solid showing in recent months suggests the jump reflects more than an easy comparison. San Francisco ranked second, continuing the momentum that made it the YoY growth leader in May. And Chicago also logged a substantial YoY gain, moving into the middle of the post-pandemic recovery pack as its downtown office market recorded its first vacancy decline in fifteen quarters in Q2 2026.
With California's four-day mandate for state workers taking effect July 1, and full-time office requirements set to roll out this September at employers including Fidelity and TikTok, the second half of 2026 may bring fresh RTO tailwinds. Will these policies push the recovery even further ahead? And will Miami's move above pre-COVID levels hold over time? Time will tell.
For more data-driven RTO insights, visit Placer.ai/anchor.
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From Michigan Avenue to Main Street, retail corridors have long served as a barometer of urban vitality – and their post-pandemic trajectory has become one of the most closely watched storylines in retail real estate. We dove into the data to see how these districts are faring in 2026, and what AI-powered location analytics reveal about when, and why, people are showing up.
After several years of gradual improvement, the post-pandemic retail corridor recovery stalled in early 2026. Visits remained 12.6% below 2019 levels in Q1 and 12.5% below in Q2, reversing some of the gains made during 2025, when the Q2 gap had narrowed to just 9.5%. The slowdown coincided with a broader cooling in consumer demand, with shoppers growing more selective and trimming discretionary purchases.
So what's behind the widening recovery gap, and where are the bright spots?
Comparing Q2 2026 visits with Q2 2019 by daypart shows that the largest remaining recovery deficit is concentrated during weekday mornings and afternoons, with Monday through Friday visits between 8 AM and 4 PM still running 20% to 30% below pre-pandemic levels. That pattern closely mirrors office attendance trends, which remained roughly 30% below pre-pandemic levels this spring. With fewer commuters flowing through downtowns, the coffee runs, lunch breaks, and midday errands that once sustained corridor traffic have yet to fully return.
The pattern, however, is markedly different on weekends. Visit gaps on Saturday and Sunday mornings were significantly smaller and narrowed throughout the day before disappearing entirely by evening. Friday visits between 8 PM and 12 AM exceeded Q2 2019 levels by 2.0%, while Saturday evening visits came in 0.7% above the pre-pandemic benchmark.
In other words, while remote work continues to reshape weekday routines and consumers scale back daytime shopping, retail corridors remain compelling destinations for entertainment, socializing, and dining. The trend aligns with broader consumer spending patterns showing that even budget-conscious households continue to prioritize experiences over goods. It also reflects what's happening on the ground in downtowns nationwide, where restaurants are driving retail leasing activity and cities are increasingly investing in programming that attracts visitors after hours.
Year-over-year data also shows that even though the recovery has stalled, evenings continue to gain momentum. Although overall retail corridor visits fell 3.3% in Q2 2026, nighttime visitation increased across the week. Weekend mornings also proved relatively resilient, while midday shopping hours (12 PM to 4 PM) posted the steepest declines.
At the same time, average dwell time rose from 118.0 minutes in Q2 2025 to 123.0 minutes in Q2 2026. So while fewer people may be visiting retail corridors overall, those who do visit appear to be staying longer than they did last year – a sign that corridors are increasingly serving as destinations in their own right.
Retail corridors may still be waiting on the office worker, but they are increasingly winning the off-the-clock hours. As daytime shopping softens, evenings have become the corridors' engine of growth – especially on Fridays and Saturdays – powered by diners, barhoppers, and experience-seekers who keep showing up even as they tighten their belts elsewhere. For retailers, restaurants, property owners, and civic stakeholders, the evening and weekend windows look like the clearest growth opportunities of 2026.
Will nighttime visitation continue gaining momentum in the second half of the year? Or will office recovery finally spark a weekday daytime comeback? Visit placer.ai/anchor to find out.
In today’s retail landscape, consumer behavior is influenced by a multitude of factors, directly impacting the success of products and brands. This report explores the latest trends in value perception, shopping behavior, and media consumption that impact which brands consumers are most likely to engage with – and how.
In the apparel space, consumers continue to prioritize value and unique merchandise.
Analysis of visits to various apparel categories reveals a steady increase in the share of visits going to off-price retailers and thrift stores at the expense of traditional apparel chains.
And the popularity of off-price chains and thrift stores appears to be widespread across multiple audience segments. Analyzing trade area data with the Experian: Mosaic psychographic dataset reveals a clear preference for second-hand retailers among both younger (ages 25-30) and older (51+) consumer segments. Meanwhile, middle-class parents aged 36-45 with teenagers – the “Family Union” segment – are significantly more likely to shop at off-price apparel stores, highlighting their emphasis on buying new, while saving both time and money.
This suggests that the powerful blend of treasure-hunting and deep value, central to both the off-price and thrift experiences, is driving traffic from a variety of audiences, and that other industries could benefit from combining affordability with the allure of unique products.
Diving deeper into the location intelligence for the apparel space further highlights thrift and off-price’s broad appeal – and that a combination of quality and price motivates consumers to visit different retailers.
Between 2019 and 2024, the share of Bloomingdale’s, Saks Fifth Avenue, Neiman Marcus, and Nordstrom visitors that also visited a Goodwill or Ross Dress for Less increased significantly.
And while this could mean that the current economic climate is causing some higher-income consumers to trade down to lower-priced retailers, it could also be that consumers are prioritizing sustainability and seeking value in terms of “bang for their buck” – shopping a combination of retailers depending on the cost versus quality considerations for each purchase.
Consumers increasingly expect to shop on their own terms, opting for a more flexible shopping experience that blurs the lines between traditional retail channels and categories.
Superstores and warehouse stores, for example, often evoke the image of navigating aisle after aisle of nearly every product imaginable – a time-consuming endeavor given the sheer size of their stores. But the latest location intelligence shows that more consumers are turning to these retailers for super-quick shopping trips.
Between 2019 and 2024, the share of visits lasting less than ten minutes at Target, Walmart, BJ’s Wholesale Club, Sam’s Club, and to a lesser extent Costco, rose steadily – perhaps due to increased use of flexible BOPIS (buy online, pick-up in-store) and curbside pick-up options. These stores may also be seeing a rise in consumers popping in to grab just a few items as-needed or to cherry-pick particular deals to complement their larger online shopping orders.
This trend highlights the demand for frictionless store experiences that allow visitors to conveniently shop or pick up orders even at large physical retailers.
And the breaking down of traditional retail silos isn’t limited to big-box chains. Diving into the data for quick service restaurants (QSR), fast casual chains, and grocery stores indicates that more consumers are also looking for new ways to grab a convenient bite.
Since 2019, grocery stores have been claiming an increasingly large share of the midday short visit pie – i.e. visits between 11:00 AM 3:00 PM lasting less than ten minutes – at the expense of QSR chains. This suggests that consumers seeking quick and affordable lunches are increasingly turning to grocery stores to pick up a few items or take advantage of self-service food bars. Notably, the rise in supermarket lunching hasn’t come at the expense of fast-casual restaurants, which have also upped their quick-service games – and have seen a small increase in their share of the quick lunchtime crowd over the past five years.
While some of QSR’s relative decline in short lunchtime visits could be due to discontent with rising fast-food prices, it’s clear that an increasing share of consumers see grocery and fast-casual chains as viable options during the lunch rush.
In 2025, tapping into hot trends and creating viral moments are among the most powerful tools for amplifying promotions and driving foot traffic to physical stores.
Retailers across categories have successfully harnessed the power of pop culture collaborations to generate excitement – and visits – by leaning into trending themes. On October 8th, 2024, for example, Wendy’s launched its epic Krabby Patty Collab, inspired by the beloved SpongeBob franchise. And during the week of the offering, the chain experienced a remarkable 21.5% increase in foot traffic compared to an average week that year.
Similarly, Crumbl – adept at creating buzz through manufactured scarcity – sparked a frenzy with the debut of its exclusive Olivia Rodrigo GUTS cookie. Initially available only at select locations near the artist’s concert venues, the cookie was launched nationwide for a limited time from August 19th to 24th, 2024. This buzz-driven release resulted in a 27.7% traffic surge during the week of the launch, as fans rushed to get a taste of the star-studded treat.
And it’s not just dining chains benefiting from these pop-culture moments. On February 16th, 2025, Bath & Body Works launched a Disney Princess-inspired fragrance line, perfect for fans of Cinderella, Ariel, Belle, Jasmine, Moana, and Tiana. The collaboration resonated, fueling a 23.2% visit spike for the chain.
While tapping into existing pop-culture trends has the ability to drive traffic, so does creating a new one. Analysis of movie theater visits on National Popcorn Day (Sunday, January 19th, 2025) shows how initiating a trend can spur social media engagement and impact in-person traffic to physical retail spaces.
National Popcorn Day was a successful promotional holiday across the movie theater industry in 2025. Both Regal Cinemas and AMC Theatres offered popcorn-based promotions on the day, but Cinemark’s “Bring Your Own Bucket” campaign, in particular, appears to have spurred a significant foot traffic boost during the event.
Visits to Cinemark on National Popcorn Day in 2025 increased 57.5% relative to the Sunday visit average for January and February 2025, as movie-goers showed off their out-of-the-bucket popcorn receptacles on social media. Clearly, by starting a trend that invited creativity and expression, Cinemark was able to amplify the impact of its National Popcorn Day promotion.
Location intelligence illuminates some of the key trends shaping consumer behavior in 2025. The data reveals that value-driven shopping, demand for flexibility across touchpoints, and the power of unique retail moments have the power to drive consumer engagement and the success of retail categories, brands, and products.
Placer.ai observes a panel of mobile devices in order to extrapolate and generate visitation insights for a variety of locations across the U.S. This panel covers only visitors from within the United States and does not represent or take into account international visitors.
Downtown districts in the nation’s major cities attract domestic travelers all year long with their iconic sights, lively entertainment, and diverse dining offerings. But each hub follows its own rhythm, shaped by distinct seasonal peaks and dips in visitor flow.
This white paper examines downtown hotel visitation patterns in four of the nation’s most popular destinations for domestic tourists: Miami, Chicago, New York, and Los Angeles. Focusing on 20 downtown hotels in each city, the analysis explores seasonal variations in domestic travel, city-specific dynamics, and differentiating factors.
Domestic tourism has rebounded strongly in recent years, and hotels in Miami and Chicago have been the biggest beneficiaries. In 2024, visits to analyzed hotels in each of these cities’ downtown areas grew by 8.9% and 7.4%, respectively, compared to 2023. Meanwhile, hotels in downtown and midtown Manhattan saw a more modest 2.0% increase, while Los Angeles experienced a slight year-over-year (YoY) decline in downtown hotel visits.
One factor that may be driving Miami and Chicago’s stronger performance is their higher proportion of long-distance visitors, defined as those visiting from over 250 miles away. Miami remains a top destination for snowbirds and spring breakers, while Chicago serves as a cultural and entertainment hub for the sprawling Midwest. These long-distance leisure travelers may be more likely to splurge on downtown hotel stays during their trips, helping drive hotel visit growth in the two cities.
By contrast, hotels in the Los Angeles and Manhattan city centers drew lower shares of domestic travelers coming from less than 250 miles away. These shorter-haul domestic tourists may be less likely to splurge on downtown hotels than those taking longer vacations. Both cities are also surrounded by numerous regional getaway options that can draw long-haul leisure travelers away from their downtown cores.
Each of the four analyzed cities has its own unique ebbs and flows – and city center hotel visits reflect these patterns. Miami, with its warm, sunny climate, experiences influxes of tourists during the winter and spring, with March seeing the biggest jump in downtown hotel visits last year (13.0% above the monthly visit average). Chicago, which thrives in the summer with its many festivals and events, saw its biggest downtown hotel visit bump in August. Meanwhile, Manhattan experienced a major uptick in December, likely fueled by holiday tourism and New Year celebrations, and Los Angeles visits were highest in the summertime.
What drives these seasonal visit peaks? Miami has long been a top tourism destination, especially in early spring, when snowbirds and spring breakers flock to the city for sun and relaxation. In recent years, the city has seen a rise in short-term domestic tourism, suggesting that the city is becoming increasingly popular for weekend getaways. According to the Placer.ai Tourism Dashboard, the share of domestic tourists staying just one or two nights grew from 71.7% in March 2022 to 78.3% in March 2024.
This shift aligns with an impressive increase in the magnitude of downtown Miami’s springtime hotel visit peak: In March 2022, visits to downtown hotels were 5.0% above the monthly average for the year, a share that more than doubled by 2024 to 12.9%.
These numbers may mean that more people are choosing to head to Miami for a quick break from the cold – and staying in downtown hotels to make the most of their short getaway.
Chicago’s major August visit spike was likely driven by the Windy City’s impressive lineup of major summer festivals, from Lollapalooza to the Chicago Air and Water Show, which draw thousands of attendees from across the country.
Lollapalooza fueled the largest visit spike to the city – between Thursday, August 1st and Sunday, August 4th, visits to downtown Chicago hotels surged between 51.1% and 63.8% above 2024 daily averages for those days of the week. The Air and Water Show and the Chicago Jazz Festival also generated significant hotel visit increases – highlighting the boost these events bring to the city’s tourism and hospitality sector.
The Big Apple draws a diverse mix of visitors throughout the year. But in December – the city’s peak tourist season – visitors pour in from all over the country to skate in Rockefeller Center, browse Fifth Avenue’s festive window displays and experience the city’s unique holiday magic.
And analyzing data from hotels in midtown and downtown Manhattan reveals a striking shift in the types of visitors who stay in the heart of NYC during the holiday season. While visitors from other urban centers dominated downtown hotel stays throughout most of the year – accounting for 47.9% of visits from January to November 2024 – their share dropped to 42.0% in December 2024. Meanwhile, the share of guests from suburban areas and small towns rose from 37.3% to 41.0%, and the share of guests from rural and semi-rural areas nearly doubled, from 3.5% to 6.1%.
These patterns suggest that, though Manhattan typically attracts a wide range of visitors, the holiday season is uniquely appealing to tourists from smaller towns and suburban areas. Understanding these trends can provide crucial context for hotels and civic stakeholders alike as they work to maximize the opportunities presented by the city’s December visit surge.
Los Angeles hotels also experience significant demographic shifts during peak season. In July, visits to downtown LA hotels surged by 15.3% relative to the 2024 monthly visit average. And a closer look at audience segmentation data suggests a corresponding surge in the share of "Flourishing Families" – an Experian: Mosaic segment consisting of affluent, middle-aged households with children. Throughout the year, "Flourishing Families" comprised between 7.7% and 8.7% of the census block groups (CBGs) driving visits to downtown LA hotels. But in July, this share jumped to 9.9%.
These families may be taking advantage of summer vacations to enjoy Los Angeles’ cultural attractions and entertainment. Hotels and city stakeholders who understand the appeal the city holds for this demographic can better cater to them through family-friendly promotions and strategic marketing efforts to target these households.
Downtowns are making a comeback – and hotels in the heart of the nation’s major tourist hubs are reaping the benefits. By understanding who frequents these downtown hotels and when, local businesses and civic leaders can optimize their resource management and strategic planning to make the most of these opportunities.
The New York office scene is buzzing once again, as companies from JPMorgan to Meta double down on return-to-office (RTO) mandates. But just how did New York office foot traffic fare in 2024? How did Big Apple office foot traffic compare to that of other major business hubs nationwide? And how is New York’s office recovery impacting post-COVID trends like the TGIF work week? Are office visits still concentrated mid-week, or are people coming in more on Fridays and Mondays? And how has Manhattan’s RTO affected local commuting patterns?
We dove into the data to find out.
In 2024, New York City cemented its position as the nationwide leader in office recovery. Thanks in part to remote work crackdowns by banking behemoths like Goldman Sachs, Morgan Stanley, and JPMorgan, visits to NYC office buildings in 2024 were just 13.1% below pre-pandemic (2019) levels.
For comparison, Miami’s office foot traffic remained 16.2% below pre-pandemic levels, while Atlanta, Washington D.C., and Boston saw significantly larger gaps at 28.6%, 37.8%, and 43.9%, respectively.
Perhaps unsurprisingly given the Big Apple’s robust year-over-five-year (Yo5Y) recovery, the pace of year-over-year (YoY) visit growth to NYC office buildings was somewhat slower in 2024 than in other major East Coast business centers. Still, New York’s YoY office recovery rate of 12.4% outpaced the nationwide baseline, and came in just slightly below Washington, D.C.’s 15.2% and Atlanta’s 14.6%.
Interestingly, New York’s return to office has not led to a significant retreat from the TGIF work week that emerged during COVID. In 2024, just 11.9% of weekday (Monday to Friday) visits to NYC offices took place on Fridays – only slightly more than the 11.5% recorded in 2023 and significantly below the pre-pandemic baseline of 17.2%.
Meanwhile, Monday has quietly regained its footing as the dreaded start of the New York work week. After dropping significantly in 2022 and 2023, the share of weekday office visits taking place on Mondays rebounded to 18.2% in 2024 – just slightly below 2019’s 19.5%. Still, Tuesday remained the Big Apple’s busiest in-office day of the week last year, accounting for nearly a quarter (24.6%) of weekday NYC office foot traffic.
And diving into Yo5Y data for each day of the work week shows just how much New York’s overall recovery is driven by mid-week visits – and especially Tuesday ones. In 2024, Friday visits to NYC office buildings were down 40.2% compared to 2019. But on Tuesdays, visits were essentially on par with pre-pandemic levels (-0.3%), even as nationwide office visits remained 24.6% below 2019.
Another post-COVID trend that has shown staying power in New York is the growing share of office visits coming from employees who live nearby. As hybrid schedules become the norm, it seems that those commuting more frequently are often just a short subway ride -or even a stroll- away.
The share of NYC office workers coming from less than five miles away, for example, has risen steadily since COVID, reaching 46.0% in 2024. Over the same period, the share of workers coming from 5-10 miles, 10-15 miles, or 25+ miles away has declined.
Looking at commuting trends across the East Coast helps put New York City’s shift into perspective. In 2019, NYC’s share of nearby commuters was on par with Washington, D.C. and slightly below Boston. But while both cities experienced moderate increases in local commuters between 2019 and 2024, New York pulled ahead, outpacing all other analyzed cities in its share of nearby office workers last year.
Miami and Atlanta – two other standout cities in office recovery – also saw significant growth in the percentage of short-distance commuters over the past five years. This trend underscores a broader shift: As hybrid work reshapes commuting habits, employees across multiple markets are more likely to go into the office if they live nearby, reducing reliance on long-haul commutes.
As the nation’s office recovery leader, New York offers a glimpse into what other cities can expect as office visitation rates continue to improve. Even at just 13.1% below pre-pandemic levels, NYC office visit levels continue to rise. And as recovery nears completion, trends that took hold during COVID remain firmly entrenched.
