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Everybody loves ice cream – so with summer underway, we dove into the data to explore the performance of ice cream shops nationwide.
The past couple of years have been all about affordable indulgences – and ice cream chains have been riding the wave. Comparing monthly category-wide visits to a January 2020 baseline shows the industry reaching new peaks each summer, with May 2024 seeing the most monthly foot traffic in 4.5 years.
In June 2024, weekly YoY visits trended upwards even more sharply – as a record-breaking heat wave during the week of June 17th sent Americans nationwide seeking ways to cool down. The scorching temperatures left no doubt that summer had officially arrived, and as consumers fired up their ACs and got their summer wardrobes ready, they also flocked to ice-cream chains to chill out with a sweet treat.
With such strong performance under their belts, ice cream chains appear poised to continue to flourish as the peak summer season wears on.
It’s no secret that ice cream is one of the most seasonal food sectors – and the success of many ice cream chains hinges on their ability to make the most of the summer months, when foot traffic is generally at its highest. But a look at seasonal visitation trends for four major chains – Dairy Queen (focusing on “treat only” locations that do not include a full-service restaurant), Cold Stone Creamery, Carvel, and Ben & Jerry’s – shows that the extent of this seasonality varies among chains – and among different regions of the country.
Visits to Dairy Queen locations in New York, for example, are highly driven by seasonality – with May foot traffic more than 300% higher than that seen in January. Dairy Queen locations in Florida, on the other hand, experience much more subdued summer visit peaks. Similar trends can be observed for the other analyzed chains.
Ice cream’s seasonality impacts consumer behavior in other ways as well. Though there are once again important differences between ice cream chains, all analyzed brands saw visitor dwell time jump during the summer and decline in winter.
In May 2023 and 2024, for example, a respective 49.1% and 48.6% of visits to Dairy Queen lasted more than ten minutes. But between November 2023 and February 2024, less than 40.0% of visits lasted more than ten minutes – as customers likely ordered their ice-cream to go. Visitors to Ben and Jerry’s, on the other hand, are more likely to linger in-store, with over 70.0% of visits lasting more than ten minutes year-round. But like Dairy Queen, the chain also sees a significant jump in longer visits during the summer.
The ice cream industry continues to show strong performance across the board, with indications of an even stronger summer ahead. Are there more visit peaks in store for the category this year?
Follow our blog at Placer.ai to find out.
In recent weeks, we’ve analyzed auto dealers and convenience stores, so we thought we’d extend the conversation by taking a look at the car wash industry. The car wash industry in the United States has been one of the fastest growing retail categories coming out of the pandemic due to the increasing number of vehicles on the road, an increase in average vehicle age, a shift to a membership-based model for many operators, as well as advancements in car wash technology that have made services more efficient and automated. This shift is evidenced by the fact that around 80% of car washes are now done at professional locations, compared to 48% in 1994 according to the International Car Wash Association.
According to car wash trade groups, there are approximately 65,000 car wash locations across the nation. Mister Car Wash is the largest car wash chain in the U.S., operates more than 480 locations across 21 states. However, the category remains highly fragmented, with nearly three-fourths of industry operators having less than 2 locations. This has naturally set the stage for industry consolidation the past several years, with larger companies acquiring smaller operators to expand their footprints. We see the overall growth and consolidation of the category in a visitation trendline of a custom grouping of nearly 60 of the largest car wash chains in the U.S., where total visits have increased by roughly seven times since 2017.
We also see consolidation show up share of visit numbers from 2019-2023, which we show below. Mister Car Wash has remained the largest player in the category with respect to share of visits the past several years by growing both its unit counts (from 322 at the end of 2019 to 482 as of March) and visits per location (up more than 8% over the same time period). There has been movement among the chains ranked number 2 through 6 the past several years, but the group has generally included Quick Quack Car Wash, Take 5 Car Wash, Tommy’s Express Car Wash, and Zips Car Wash. However, the most notable observation from share of visit trends is the tremendous growth in visit share among smaller chains the past several years.
Car washes have been an attractive investment for private equity the past several years, helping to fuel some of the growth of smaller chains. Individual car wash locations generate an estimated $1.5M in annual sales according to industry trade groups–which is slightly ahead of the average unit sales of a quick-service restaurant chain of $1.4 million–while offering lower labor requirements and more predictable results due to the increasing popularity of membership models. In many respects, the growth of the car wash category mirrors the growth we’ve seen across the fitness category the past several years.
Despite the strong industry growth the past several years, Q1 2024 trends were impacted by a number of factors according to Mister Car Wash’s management team, including increased competition and a lower-income customer cohort that's been under more pressure (inclement weather in January across much of the country also likely played a role). Placer data confirms that Q1 2024 was in fact the weakest quarter from a category visit per location standpoint in several years. However, we’ve seen a rebound in Q2 2024 trends so far, with quarter-to-date visitation trends pacing just behind the year ago period with just a few days left in the quarter.
We mentioned that a membership-based approach has helped to drive visitation growth for the category and led to more predictable results, and we see that when we look at visitor loyalty data for Mister Car Wash. According to the company’s most recent annual report, it increased overall Unlimited Car Wash (UWC) monthly subscription penetration to 71% of total wash sales in 2023, up from 68% the year prior. When we look at visits from “casual” (1 visit per month) versus “loyal” (2+ visits per month) customers, we’ve seen a meaningful shift toward more loyal customers the past several years, particularly during peak visitation months in the summer.
Despite a slower start to 2024 due to aforementioned factors, the U.S. car wash industry appears well positioned for continued growth and consolidation due to the continued aging of the auto fleet, population migration trends, the continued shift toward membership-based revenue models, attractive unit economics, and new technological advances.
In June 2024, Placer.ai released three white papers: Unlocking Potential in Underserved Grocery Markets, Brewing Success: Winning Strategies for Coffee Chains, and Advantages of New Players in the Retail Media Space.
Below is a taste of our findings from Brewing Success: Winning Strategies for Coffee Chains – which dove into the data to see how leading coffee chains including Starbucks, Dunkin’, Dutch Bros., and BIGGBY COFFEE are driving coffee visits in 2024.
Everybody loves coffee. And with some 75% of American adults indulging in a cup of joe at least once a week, it’s no wonder the industry is constantly on an upswing.
In early 2024, year-over-year (YoY) visits to coffee chains increased nationwide – with every state in the continental U.S. experiencing year-over-year (YoY) coffee visit growth. The most substantial foot traffic boosts were seen in smaller markets like Oklahoma (19.4%), Wyoming (19.3%), and Arkansas (16.9%), where expansions may have a more substantial impact on statewide industry growth. But the nation’s largest coffee markets, including Texas (10.9%), California (4.2%), Florida (4.2%), and New York (3.5%), also experienced significant YoY upticks.
The nation’s coffee visit growth is being fueled, in large part, by chain expansions: Major coffee players are leaning into growing demand by steadily increasing their footprints. And a look at per-location foot traffic trends shows that by and large, they are doing so without significantly diluting visitation to existing stores.
On an industry-wide level, visits to coffee chains increased 5.1% YoY during the first five months of 2024. And over the same period, the average number of visits to each individual coffee location declined just slightly by 0.6% – meaning that individual stores drew just about the same amount of foot traffic as they did in 2023.
Drilling down into chain-level data shows some variation between brands. Dutch Bros., BIGGBY COFFEE and Dunkin’ all saw significant chain-wide visit boosts, accompanied by minor increases in their average number of visits per location.
Starbucks, for its part, which reported a YoY decline in U.S. sales for Q2 2024, maintained a small lag in visits per location. But given the coffee leader’s massive footprint – some 16,600 stores nationwide – its ability to expand while avoiding more significant dilution of individual store performance shows that Starbucks’ growth is meeting robust demand.
Read the full report here to discover more coffee insights. For more data-driven consumer research, visit our resource library.
Barnes & Noble has undergone a transformation in recent years – with new leadership and a strategic shift towards smaller, more localized book stores.
But how have these changes impacted the chain’s performance? We dove into the data to find out.
Since November 2023, Barnes & Noble has experienced consistent YoY visit growth. Only in January did foot traffic dip into the red – likely a result of the unusual cold snap that weighed on retailers nationwide.
Like many booksellers, Barnes & Noble does a significant share of its yearly business during the holiday shopping season, when people flock to bookstores to buy gifts for loved ones. So the chain’s impressive YoY performance in November and December 2023 offers an especially promising sign of its positioning going forward.
Barnes & Noble boasts more than 600 stores across the country, and after several years during which it shuttered locations, the chain has begun to expand once again. The company recently acquired Tattered Cover – a Denver-based independent bookseller, which Barnes & Noble will continue to operate under its existing name. And the Chicago area is getting five new Barnes & Noble locations this year.
Examining the visitation patterns and characteristics of Barnes & Noble’s existing visitor base in these CBSAs highlights the bookseller’s growth potential in these regions. In both CBSAs, the chain experienced positive YoY foot traffic growth in early 2024. Barnes & Noble locations in both CBSAs also drew customers from areas with higher median household incomes (HHIs) and greater shares of families with children than the chain’s nationwide baseline – two groups that may be particularly likely to frequent bookstores.
One key factor that has powered Barnes & Noble’s growth trajectory is its emphasis on curating local, independent bookstore feel in its stores. This approach allows individual store managers autonomy in decision-making, and emphasizes stocking local authors and hosting community events.
And diving into the psychographic characteristics of Barnes & Noble’s visitor base in these two expansion markets reveals that, while visitors share some similarities across different geographical regions, they also have unique characteristics.
For example, the Experian: Mosaic dataset identified higher shares of “Singles and Starters” and “Promising Families” in the trade areas that feed visitors to Denver-Aurora-Lakewood Barnes & Noble locations. Meanwhile, stores in the Chicago-Naperville-Elgin tended to attract visitors coming from trade areas with higher shares of “Power Elite” residents.
Local stores can harness these insights to effectively curate a retail experience that resonates with their customer bases: Denver-area Barnes & Noble locations can actively court young families with children or singles who are starting out in their careers. On the flip side, Chicago-area stores can curate offerings to resonate with their more affluent customer base.
Barnes & Noble is demonstrating how to maintain relevance in a world dominated by Amazon. By creating an experience that satisfies book lovers' craving for an independent bookstore atmosphere, the company is thriving.
Will Barnes & Noble sustain strong visitor numbers while maintaining its local charm?
Visit Placer.ai to keep up with the latest data-driven retail insights.
Small-format stores which offer consumers more convenient and localized shopping experiences are on the rise. The trend has been gaining traction since COVID – spearheaded by major retailers like Macy's and Nordstrom, and followed by players such as IKEA, Target, Best Buy, and others.
But what impact do small-format stores have on shopper behavior? We dove into the data to explore consumer interaction with three retailers that are leaning into the small-format space: Sprouts Farmers Market, Bloomingdale’s, and BJ’s Wholesale Club.
Sprouts Farmers Market provides a great example of how a small-format expansion strategy can drive visit growth. Since January 2022, the chain has doubled down on a small-format strategy aimed at significantly reducing the chain’s square footage and environmental impact. And partially thanks to this expansion effort, Sprout saw visits to its smaller format stores increase by nearly 50.0% over the same period – helping the brand outpace the overall grocery sector in early 2024.
By focusing on customer acquisition through smaller accessible stores, Sprouts is successfully meeting the demand for convenience and sustainability. And as a pioneer in the small-format grocery space, Sprouts is setting a high bar for other grocery chains like Whole Foods and Trader Joe’s, who are rolling out their own smaller convenience-style locations. Could this mark the start of an overall shift in the grocery sector? Only time will tell.
In February 2024, Macy’s announced a turnaround plan calling for the closing of about 30% of its traditional department stores, the opening of smaller versions of the company’s eponymous chain, and the addition of more Bloomingdale’s locations. Macy’s also plans the addition of at least one more small-format Bloomie’s store this year – the highly curated, small-format neighborhood concept launched by Macy’s in 2021. With three locations nationwide – and a fourth set to open this fall in New Jersey – Bloomie’s features a mix of established brands and trendy pop-ups tailored to local tastes.
And zooming in on visitation data for the Bloomie’s in Skokie, Illinois shows how the format helps Bloomingdale’s attract new audience segments. Compared to Bloomingdale’s full-size locations, visitors to the Skokie Bloomie’s in May 2024 came from areas with higher shares of urbanites – including STI: Landscape’s “Urban Cliff Dwellers”, “Seasoned Urban Dwellers”, and “Urban Cliff Climbers” segments. This indicates that Bloomie’s appeals to city dwellers – aligning with Bloomingdale’s goal of providing a contemporary, accessible, and convenient shopping experience in urban settings.
In April 2022, BJ’s Wholesale Club unveiled BJ’s Market - a smaller-format store in Warwick, Rhode Island that’s roughly half the size of a full-sized club location. Examining the location’s visit performance over the last two years highlights the significant impact small-format stores can have on customer engagement and loyalty.
During the first five months of 2024, BJ’s small-format Warwick location experienced consistent YoY visit growth – outperforming the chain’s already-impressive state- and nationwide averages over nearly the entire analyzed period.
But visitors also interacted with the small-format venue differently in other important ways as well. Unsurprisingly, the average visit stay at the small format BJ’s in May 2024 was significantly shorter than the average stay at BJ’s in Rhode Island and at the chain nationwide (21 minutes, versus 27.6 and 30.7 minutes, respectively). And people tended to drop by the Warwick BJ’s more frequently – with 55.0% of visitors visiting the location at least twice during the month, compared to just 37.5% in Rhode Island and 38.7% nationwide.
BJ’s testing of the Warwick small-format location proves that wholesale can be extended beyond endless roaming through enormous big box stores in search for the best value bargain. There is a clear demand for a quicker, more frequent and more efficient shopping experience in the wholesale space, and BJ’s is seizing the opportunity.
Retailers across categories are increasingly incorporating small format stores into their evolving store footprints – with promising results. How will this trend continue to play out? And will consumer preferences continue to shift towards quick, efficient, experiential, and curated shopping experiences?
Follow Placer.ai to keep up with the latest data-driven retail trends.
June 16th, 2024 was Father’s Day – and sons and daughters nationwide took the opportunity to show their dad some appreciation. But how did Father’s Day retail and dining foot traffic compare to that of Mother’s Day?
We dove into the data to find out.
Last month, we observed that though Mother’s Day wasn’t actually created by the greeting card industry, the holiday is one of Hallmark’s busiest days of the year.
And foot traffic analytics show that Father’s Day isn’t far behind. On June 15th, 2024 (the Saturday before Father’s Day), Hallmark stores drew 54.9% more visits than on an average year-to-date (YTD) Saturday – making it the company’s third-busiest day of the year so far. Only May 10th and May 11th, the days before Mother’s Day, drew bigger crowds to the greeting card chain.
And a look at visits to major industries that are top picks for dads shows that a variety of segments enjoyed visit boosts in the run-up to Father’s Day – though for most categories, the magnitude of the bump was considerably smaller than that seen before Mother’s Day.
But for one category in particular – recreational and sporting goods – it was the day before Father’s Day that was the bigger deal. On June 15th, 2024, visits to these retailers jumped 30.9% compared to an average YTD Sunday – making them the biggest beneficiaries of dad’s special occasion. Hobbies, crafts, & gift stores, on the other hand – which saw a substantial visit boost in the lead-up to Mother’s Day – experienced a drop in foot traffic.
Like on Mother’s Day, grateful offspring ponied up on Father’s Day to treat their dads to a nice, sit-down meal. On June 16th, 2024, visits to full-service dining venues jumped 30.3% compared to a YTD Sunday average. Meanwhile, visits to quick-service restaurants increased just slightly, and those to fast-casual establishments declined.
Still, throughout most of the country, full-service restaurants (FSRs) were much busier this year on Mother’s Day than on Father’s Day. The discrepancy was most pronounced in Northeastern states like Connecticut, Pennsylvania, New York, New Hampshire, Massachusetts, Maine, and New Jersey – where Mother’s Day FSR visits were more than 20.0% higher than Father’s Day ones. But two states in the Pacific Northwest, Washington and Oregon, drew more FSR foot traffic on Father’s Day than on Mother’s Day – perhaps due in part to the region’s special connection to the occasion honoring dads. (The tradition of celebrating Father’s Day originated in Spokane, WA in the early 1900’s, decades before it was declared a federal holiday in 1972).
The dining difference between Father’s Day and Mother’s Day is about more than just quantity: Where moms have a clear soft spot for Olive Garden, dads are all about the steak. Texas Roadhouse was the single busiest FSR chain on Father’s Day this year, with visits outpacing an average YTD Sunday by 49.4%.
Father’s Day doesn’t have quite the same retail and dining impact as Mother’s Day – but it’s an important milestone nonetheless.
What other special calendar days are poised to draw outsize customer foot traffic in 2024?
Follow Placer.ai’s data-driven retail and dining analyses to find out.
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It’s been decades since the U.S. last hosted the World Cup, and anticipation continues to build. While the matches themselves will deliver thrilling moments for fans inside the stadium, a far broader audience is expected to engage from beyond the gates – gathering at bars, watch parties, and living rooms across the country.
Drawing on insights from recent sporting and cultural events, this analysis examines how the World Cup may impact consumer behavior and audiences across stadiums, host cities, and nationwide.
In 2025, MetLife Stadium in East Rutherford, NJ hosted a wide range of concerts and sporting events. And an examination of three – Kendrick Lamar & SZA’s tour stop, the FIFA Club World Cup Final, and a Week 17 New York Jets matchup against division rivals and the Super Bowl-bound New England Patriots – reveals clear differences in audience composition across event types.
Trade area analysis showed that the 2025 FIFA Club World Cup Final drew the largest share of single visitors and the highest median household income (HHI) of the three events – a pattern that could reflect the premium tickets and travel typically associated with a quadrennial championship match.
With the 2026 World Cup elevating the level of global competition, stadiums set to host matches this summer – including MetLife – may see even more dramatic shifts in their audience relative to other events.
While spectators attending World Cup matches are likely to differ from those drawn to other events throughout the year, audience shifts are likely to occur also within the tournament itself. As the competition progresses and the stakes rise, the visitor profile at host stadiums may trend progressively higher-income, as suggested by an analysis of Levi’s Stadium in Santa Clara, CA during the recent NFL season and Super Bowl.
During the Super Bowl, the stadium’s captured market median HHI surpassed that of every 49ers home game during the 2025-26 season – a pattern consistent with the event’s premium ticket pricing, national draw, and high levels of out-of-market travel.
And since the World Cup only takes place every four years, and necessitates international travel for die-hard fans, attendees are likely to be even more affluent than Super Bowl go-ers. Moreover, as the tournament reaches its later stages, each match becomes more significant and carries the potential to drive an even more affluent in-person audience.
Diving deeper into last year’s FIFA Club World Cup Final and Semifinal matches at MetLife Stadium provides further insight into the significance of the in-person audience that doesn’t make it into the stands. While FIFA generally places restrictions on tailgating, the behavior was still observed at MetLife and several other tournament venues in 2025. To put the phenomenon into perspective, location intelligence indicates that on the day of the Club World Cup final, combined visits to MetLife and its parking lots were 24.8% higher than visits to the stadium alone.
AI-powered trade area analysis further contextualizes the economic significance of this audience. During the semifinal matches, MetLife Stadium’s captured market median HHI remained nearly identical – just over $100K – with and without parking lot visitors. A similar pattern held for the Final, where median HHI for both the stadium-only and combined stadium-plus-parking visitors both rose above $115K, with the stadium-only figure only marginally higher.
This suggests that tailgaters represent a significant cohort with discretionary income to spend on the broader match-day experience, even if they opt out of spending big money on tickets.
With tailgating during the 2026 World Cup likely to remain limited due to FIFA regulations, the spending power of fans just outside the stadiums could create opportunities for alternative forms of engagement. Fan zones and other nearby hospitality events may offer effective ways to capture demand.
Nearby dining and entertainment venues are among the most accessible experiences for fans in the stadium area, and these stand to benefit significantly from elevated game-day foot traffic.
Analysis of recent FIFA Club World Cup matches reveals the impact of match-day activity on local businesses. Visitor journey data from the June 25th, 2025 matchup between Inter Milan and River Plate at Seattle’s Lumen Field, and the June 28th, 2025 meeting between Palmeiras and Botafogo at Lincoln Financial Field in Philadelphia reveals that a significant share of stadium visitors also stopped at nearby dining and recreation venues on the day. Location intelligence also shows that, on the day of the match, each stadium-adjacent venue received a significant visit boost compared to its 2025 daily average.
This pattern underscores the potential impact of the World Cup on the surrounding commercial ecosystem. The stadium may anchor the experience, but fan engagement will likely spill into adjacent areas – creating opportunities for both organizers and local businesses. To take full advantage, restaurants and bars can position themselves as fan-friendly destinations through watch parties, extended hours, and even mobile or outdoor offerings in stadium corridors.
Previous major sporting events – including the Super Bowl – demonstrate that the impact of large-scale sporting moments often extends beyond the immediate stadium vicinity into the broader regional economy.
In the weeks leading up to the latest Super Bowl in Santa Clara, CA on February 8th, 2026, both the San Francisco-Oakland-Berkley and San Jose-Sunnyvale-Santa Clara CBSAs saw a notable uptick in year-over-year dining traffic – outperforming the nationwide average. The timing suggests that early-arriving travellers combined with locals enjoying pre-event concerts and events helped fuel demand. In contrast, nationwide dining traffic saw a more pronounced lift the following week – likely tied to Valentine’s Day on February 14.
This pattern indicates that regions hosting – or located near – World Cup 2026 matches could experience similar pre-event dining tailwinds. As out-of-town visitors arrive and local engagement builds in the days and weeks leading up to key matches, restaurants and hospitality may benefit from elevated demand – particularly when supported by ancillary events and fan experiences.
Other recent examples suggest that cities hosting major events like the World Cup stand to benefit from an influx of out-of-town visitors – particularly those with higher spending power.
Since the beginning of 2025, New Orleans has hosted a series of popular events that drove significant non-local traffic. AI-powered trade area data indicates that during these periods, out-of-market visitors consistently exhibited a higher median HHI than both local residents and typical commuters into the city.
As expected, the 2025 Super Bowl generated the most pronounced spike in out-of-market visitor median HHI among the events analyzed, but the pattern extends beyond one-time spectacles. Recurring events like Mardi Gras and major music festivals also attracted high-income visitors to the city – likely benefitting the local hospitality, dining, and retail industries.
Looking ahead to the 2026 World Cup, host cities are likely to experience a similar dynamic. The tournament’s global draw will likely bring affluent travelers with discretionary dollars to the host regions – visitors that will spend not only on match tickets, but also on accommodation, dining, and shopping. By sponsoring tournament-related festivals, concerts, and experiences in or near retail corridors, cities can amplify the economic impact of the World Cup beyond the stadium.
The impact of the 2026 World Cup is unlikely to be confined to the select cities hosting matches. Major sporting events drive large-scale at-home viewership, generating ripple effects nationwide.
The Super Bowl offers a useful benchmark. In the days leading up to February 8th, 2026, visits to grocery stores and pizza chains rose above day-of-week averages for 2025, ultimately peaking on the day of the big game day as households appeared to pick up last-minute fixings and takeout for their watch parties.
This pattern indicates that the World Cup – with its extended schedule and multiple high-stakes matchups – could drive repeated waves of elevated grocery and take-out demand as fans gather together throughout the tournament.
Of course, at-home viewing is just one piece of the match-day equation. Many fans opt for a more communal experience – gathering at sports bars across the country to watch the game alongside fellow supporters.
Recent highly-anticipated soccer matches offer a clear signal of this behavior. During the recent Allstate Continental Clásico, MLS Cup Final, and SheBelieves Cup Final, top sports bars in key markets like Los Angeles and Miami recorded visit spikes above day-of-week averages.
Not every World Cup fan will be able to attend in-person or travel to a host city, but previous match-day lifts in sports bar traffic demonstrate that fans nationwide will participate in the tournament experience.
The 2026 FIFA World Cup is set to engage a wide spectrum of fans – from casual viewers at home to dedicated supporters traveling to stadiums – shaping how and where demand emerges.
As a result, the tournament’s impact will be felt across multiple layers of retail, dining, and tourism. Stadium-centered spending, activity in surrounding corridors, host-city consumer demand, and gatherings of spectators nationwide all point to a broad and interconnected World Cup effect that is likely to shape both audience composition and behavior at scale.
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Indoor malls and open-air centers have posted consistent YoY visit growth, outlet declines have been modest, and early 2026 data shows renewed momentum across all three formats.
Growth in short visits and extended stays – alongside declines in mid-length trips – shows that consumers are gravitating toward trips with a clear purpose, favoring either efficiency or immersion.
Rising dwell times and strong engagement from younger, contemporary households position indoor malls as leading destinations for longer, experience-driven trips.
A higher share of short, weekday visits – along with strong appeal among affluent families – underscores their role as convenient, essential retail hubs.
As off-price and online alternatives erode their treasure-hunt advantage and long-distance visitation softens, outlets face a strategic choice between deepening local relevance and reinvesting in destination appeal.
The malls that thrive will be those that intentionally optimize for convenience, experience, or a disciplined integration of both.
Despite economic headwinds, intensifying e-commerce competition, and fragile consumer confidence, shopping centers continue to defy the “dead mall” narrative – reinventing themselves and, in many cases, thriving.
What can location analytics tell us about the state of the mall in 2026? Which trends and audiences are driving their performance – and how can operators and retailers best capitalize on the opportunities within the category?
Over the past two years, both indoor malls and open-air shopping centers have posted consistent year-over-year (YoY) traffic growth. And while outlet malls experienced slight declines, the pullback was modest – signaling a period of stability rather than erosion.
Early 2026 data also points to continued momentum, with all three mall formats recording mid-single-digit YoY traffic gains in the first two months of the year. Although it’s still early days – and YoY comparisons in 2026 were boosted by an additional Saturday – the positive start suggests that the industry is entering the year on a solid footing.
With e-commerce always within reach, hybrid work anchoring more consumers at home, and ongoing economic uncertainty influencing spending decisions, trips to physical stores are becoming more intentional. Shopping center visit data reflects this shift as well, with growth in both quick convenience visits and extended experiential outings – alongside a decline in mid-length trips.
In 2025, quick trips (under 30 minutes) increased across all formats, underscoring malls’ growing role as convenient, high-utility destinations for picking up an online order, grabbing a quick bite, or making a targeted purchase. At the same time, extended visits of more than 75 minutes increased at indoor malls and open-air centers, reflecting sustained appetite for immersive, experiential outings.
Meanwhile, mid-length visits (between 30 and 75 minutes) lagged across formats – falling indoor malls and outlet malls and remaining flat at open-air centers – suggesting shoppers are losing patience with undifferentiated trips that lack a clear purpose.
Still, although short visits increased year over year across all mall types, and long visits increased for both indoor malls and open-air centers, the distribution of dwell time varies by format. Short visits make up a larger share of traffic at open-air shopping centers, for example, while longer visits account for a greater share at indoor malls. This divergence underscores the need for format-specific strategies, with operators clearly defining the core shoppers and missions they are best suited to serve and aligning tenant mix, amenities, and marketing accordingly.
Indoor malls, for instance, have increasingly positioned themselves as experiential hubs – particularly for younger consumers. Recent survey data shows that 57% of shoppers aged 18 to 34 report visiting a mall frequently or often, and they are more likely than older cohorts to arrive without a specific purchase in mind.
Foot traffic patterns reinforce this experiential appeal. In 2025, 37.6% of indoor mall visits lasted more than 75 minutes, compared to 33.4% for open-air centers and 34.6% for outlets. Indoor malls also captured the largest share of visits from the young-skewing “contemporary households” segment – singles, non-family households, and young couples without children – indicating strong resonance with younger audiences.
As indoor malls expand their experiential offerings, visit durations are rising even further – even as they hold steady or even slightly decline at other formats. For operators, this shift highlights a significant opportunity for indoor malls to deepen their role as climate-controlled third places. And for brands, it means high-impact access to Gen Z consumers in discovery mode – top-of-funnel engagement that is increasingly difficult and expensive to replicate through digital channels alone.
If indoor malls excel at capturing extended, social visits, open-air centers are finding success through convenience. In 2025, open-air centers had the highest shares of both weekday visits (64.0%) and short, sub-30 minutes (36.8%) among the three formats. Grocery anchors, superstores, and essential-service tenants like gyms – more common at open-air centers than at other formats – help drive steady, non-discretionary traffic.
Demographically, open-air centers drew the highest share of affluent families, a key demographic for daily errands. This alignment with higher-income households, combined with weekday consistency, positions open-air centers as reliable errand hubs embedded in community life.
Outlet malls, for their part, have historically differentiated themselves by offering something shoppers couldn’t find elsewhere: an experiential treasure hunt featuring brand-name merchandise at compelling prices. But the decline in long visits shown above suggests that this positioning may be coming under pressure – likely from the rise of off-price and discount chains as well as other low-cost, convenient treasure-hunt alternatives like thrift stores. When shoppers can score attractive deals online or browse for bargains at a nearby T.J. Maxx or Ollie’s Bargain Outlet, the incentive to dedicate time and travel to an outlet trip may no longer feel as compelling – especially for outlet malls’ core audience, which includes meaningful contingents of middle and lower-income consumers with families.
And data points to a subtle but steady erosion in the share of visitors willing to go the extra mile to visit outlet malls. Since 2023, the share of outlet visits from consumers traveling more than 30 miles has slipped from 33.1% to 31.8%, even as long-distance visits to other mall formats have remained relatively stable. This softening of destination demand may be contributing to outlets’ recent traffic lags.
Still, despite these lags in foot traffic, major outlet companies continue to see YoY increases in same-center tenant sales per square foot. The format’s strong visit start to 2026 also suggests that outlets still have significant draw – and that with the right strategy, they could reinvigorate their traffic trends.
One option is for outlet malls to lean further into their immediate trade areas: Nearly 20% of visits to outlets already originate within five miles – a share that edged up from 19.4% in 2023 to 19.9% in 2025. These closer shoppers may be largely responsible for the segment’s rise in short visits, pointing to an opportunity to further augment BOPIS offerings and select essential-use tenants.
Another option is to strengthen outlets’ destination appeal with distinctive retail, dining, and experiential offerings that resonate with value-oriented, larger-household shoppers. But whether they focus on convenience or on justifying the journey – or attempt to balance both – success will depend on identifying who their shoppers are and which missions they are best positioned to own.
As in other areas of retail, shopping center success increasingly depends on strategic clarity. The malls that thrive will be those that clearly define their role in their customers’ lives and execute against it with intention – whether by decisively optimizing for efficiency, fully investing in experience, or thoughtfully integrating both.
Commercial real estate in 2026 is characterized by differentiated performance across markets and asset types. Office recovery trajectories vary meaningfully by metro, retail performance reflects format-specific resilience, and domestic migration patterns continue to influence long-term demand fundamentals.
Many higher-income metros continue to trail 2019 benchmarks but drive the strongest Year-over-year gains, signaling a potential inflection in office utilization trends.
• Sunbelt markets along with New York, NY are closest to pre-pandemic office visit levels, while many coastal gateway and tech-heavy markets trail 2019 benchmarks.
• Many of the metros still furthest below pre-pandemic levels are now posting the strongest year-over-year gains.
• Leasing velocity may accelerate in coastal markets – particularly in high-quality assets – even if full recovery remains distant. The expansion of AI-driven firms and innovation-focused employers could support incremental demand in these ecosystems, reinforcing a bifurcation between top-tier buildings and the broader office inventory.
• Higher-income metros such as San Francisco show deeper structural gaps vs 2019, perhaps due to their higher concentration of hybrid-eligible workers – yet those same metros are driving the strongest YoY recovery in 2025.
• Accelerating growth in 2025 suggests that shifting employer policies, workplace enhancements, or broader labor dynamics may be beginning to drive increased in-office activity.
• Office performance in higher-income markets will increasingly depend on workplace quality and policy alignment. Assets that support premium amenities, modern design, and tenants implementing clear in-office expectations are likely to influence sustained office visits and leasing velocity in these metros.
Retail traffic is broadly improving across states, though performance varies by region and format.
• Retail traffic growth is broad-based, with the majority of states showing year-over-year gains in shopping center traffic in 2025.
• Still, even as many states are posting gains, pockets of softer performance remain – specifically in parts of the Southeast and Midwest.
• Broad-based traffic gains indicate consumer demand is more durable than anticipated. In growth states, operators can shift from defensive stabilization to capturing upside – pushing rents, upgrading tenant quality, and accelerating leasing while momentum holds. In softer markets, the focus should remain on protecting traffic through strong anchors and necessity-driven tenancy.
• Convenience-oriented formats are leading traffic growth, with strip/convenience centers materially outperforming all other shopping center types, and neighborhood and community centers also posting gains. This reinforces the strength of proximity-driven, daily-needs retail.
• Destination retail formats, including regional malls and factory outlets, continue to lag, while super-regional malls were essentially flat. Larger-format, discretionary-driven centers are not capturing the same momentum as convenience-based formats.
• The data suggests that consumer behavior continues to favor convenience, frequency, and necessity over destination-based shopping. Operators should lean into service-oriented and daily-needs tenancy in strip and neighborhood formats, while mall operators may need to further reposition assets toward experiential, mixed-use, or non-retail uses to stabilize traffic.
Domestic migration continues to reshape state-level demand, with gains clustering in select growth corridors.
• Domestic migration drove population gains in parts of the Southeast and Northern Plains, while several Western and Northeastern states show flat or negative migration.
• Some previously strong in-migration states in the South and West, including Texas and Utah, are showing softer movement, while other established migration leaders such as Florida and the Carolinas continue to attract net inbound residents.
• Migration flows are shifting relative to prior years. Operators should temper growth assumptions in states where inflows are slowing and prioritize markets where inbound demand remains strong.
• Florida dominates metro-level migration growth, with eight of the top ten U.S. metros for net domestic migration are in Florida.
• The markets with the strongest domestic migration-driven population gains are not major gateway cities but smaller, often retirement- or lifestyle-oriented metros, suggesting that migration-driven demand is increasingly flowing to secondary markets.
• CRE operators should prioritize expansion, leasing, and site selection in high-growth secondary metros where population inflows can directly translate into retail spending, housing absorption, and service demand.
