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Article
Which Gym Is Right For You in 2026?
Using AI-powered location analytics, we reveal which gyms are less crowded at peak times, skew younger or older, and attract the most singles.
Ezra Carmel
Jan 16, 2026
4 minutes

It’s mid-January, and you promised yourself this would be the year you finally join a gym and get in shape.

But let’s be honest – choosing a gym is about more than fitness goals alone. You’ll still need to judge the equipment, locker rooms, and showers for yourself (we’re not here to do your dirty work) but there are other, less obvious factors that can determine which gym feels like the right fit – and that’s where we come in.

Trying to dodge the morning rush? Hoping to make new friends? Curious where other singles work out? Letting AI-powered location analytics do some of the heavy lifting, we analyzed major fitness chains to uncover the patterns that could help you find your ideal gym in 2026.

Get Gains, Skip the Crowds

Few things derail motivation faster than showing up ready to work out – only to find every treadmill and weight machine taken. To understand which gyms are most likely to offer breathing room during the busiest parts of the day, we analyzed hourly visit patterns across the nation’s largest fitness chains.

The analysis shows clear differences in how morning traffic is distributed. For early risers, LA Fitness recorded the lowest share of daily visits between 5:00 AM and 8:00 AM in 2025, at just 8.9%. 24 Hour Fitness and EōS Fitness also kept morning traffic below the 10% mark, suggesting these chains may be better options for members looking to avoid crowded early workouts.

If after-work workouts are more your style – and minimizing crowds is the priority – the data points to a few clear standouts.

Among the analyzed gyms, Club Pilates recorded the smallest share of visits between 5:00 PM and 8:00 PM at 16.5%, followed by Orangetheory (17.3%) and Burn Boot Camp (18.7%). That lighter early-evening traffic likely reflects the structured nature of class-based formats, which can help limit overcrowding even during peak hours.

Looking specifically at traditional gyms, EōS Fitness, Life Time, and Vasa Fitness saw the lowest share of early-evening visits – making them potential options for those hoping to squeeze in a workout while avoiding the after-work rush.

Are you…ehm…single?

If getting in shape and finding love are both on the agenda this year, there may be a way to double up. Using AI-powered captured market data, we analyzed major gym chains to understand where members are most likely to be single – which may mean a higher chance of meeting someone special.

The analysis shows that Genesis Health Clubs had the highest combined share of one-person households and non-family households – i.e. people living alone or with roommates – in its captured market, at 36.6%. Crunch Fitness followed closely at 35.8%, with Planet Fitness just behind at 35.2%. These household segmentation patterns suggest that these gyms may offer more opportunities to meet other singles while getting in a workout.

Which Gyms Attract Younger vs. Older Members?

If you’re looking for love, or simply to make new friends, age demographics may be something to consider when choosing a gym.

Our analysis of major fitness chains shows that the potential markets of Fitness Connection, Vasa Fitness, and In-Shape Family Fitness – i.e. the areas from which each chain draws its visitors – skewed younger in 2025, with large shares of visitors under 30.

By contrast, gyms such as The Edge Fitness Club, Retro Fitness, and Life Time tended to attract older audiences, with large shares of visitors 45 and older. For members looking to work out alongside peers closer to their own age, these demographic patterns could help narrow the field.

Find a Gym Where Members Share Your Interests

Age is just a number, right? So if you’re looking to make a real connection at the gym this year, you might look for some common areas of interest with other members. Our analysis highlights which gyms are most likely to attract visitors with your shared passions.

For dog lovers hoping to meet a fellow fitness enthusiast who’s just as excited about the dog park as leg day, Burn Boot Camp stands out. The chain over-indexed most strongly for the “Dog Lovers” segment, based on Spatial.ai: Proximity and AI-powered captured market data.

Prefer bonding over a good book? Genesis Health Clubs led the pack for the “Bookish” segment, suggesting a higher likelihood of members who enjoy reading as much as a solid workout. Coffee aficionados may find their people at 24 Hour Fitness, which showed the strongest over-indexing for the “Coffee Connoisseur” segment.

For those with travel on the brain, Workout Anytime over-indexed for the “Wanderlust” segment – pointing to a member base more likely to dream about their next destination. And if your ideal post-workout plan includes a movie or live show, 24 Hour Fitness and Gold’s Gym emerged as standouts, over-indexing for the “Film Lovers” and “Live & Local Music” segments, respectively.

Ready for a Workout that Fits Your Lifestyle?

Ultimately, choosing the right gym goes beyond equipment, pricing, or proximity. Visit patterns, demographics, and shared interests all shape the experience – influencing when you’ll work out, who you’ll see, and how the gym fits into your broader lifestyle. While no dataset can guarantee a perfect match, these patterns offer a data-backed starting point for finding a gym that aligns with how you want to train, socialize, and show up in 2026.

Want more data-driven insights for the real world? Visit Placer.ai/anchor.

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.

*This article excludes data from Washington State due to local regulations

Article
Placer.ai Overall Retail, E-Commerce Distribution, Industrial Manufacturing Index, December 2025
Shira Petrack
Jan 15, 2026
2 minutes

Brick-and-Mortar Retail Ends 2025 On a High Note

Brick-and-mortar retail ended 2025 on a high note, with offline retailers posting a 2.4% increase in traffic in Q4 2025 relative to Q4 2024. This growth underscores the sector’s continued relevance even amid ongoing e-commerce growth and reinforces that retail growth is not a zero-sum dynamic, but one in which physical and digital channels increasingly coexist and complement one another.

The traffic gains during the holiday season also highlights the particular appeal of physical retail  during the holiday season, when demand for in-person shopping experiences is particularly high. And as retailers refine store formats, right-size footprints, and better integrate physical locations into omnichannel strategies, brick-and-mortar retail is well positioned to remain a critical growth and engagement channel heading into 2026.

Foot Traffic Strength Signals Durable Demand for Logistics Space

Foot traffic to e-commerce distribution centers remained consistently positive YoY throughout 2025, underscoring the strength of the logistics segment and signaling durable demand for logistics space rather than short-term fluctuations. This pattern aligns with the broader trajectory of e-commerce in the U.S., where online retail sales are projected to continue expanding, and reflects a broader structural shift in how goods move through the economy, with fulfillment infrastructure playing an increasingly central role.

This consistency is driven by long-term forces shaping retail and supply chains, including omnichannel fulfillment, faster delivery expectations, and inventory decentralization. As retailers rely more heavily on regional distribution nodes to support ship-from-store, curbside pickup, and next-day delivery, logistics facilities have become essential infrastructure rather than optional back-end operations. Even as growth moderated slightly later in the year, the persistence of positive YoY traffic points to sustained operational intensity and long-term relevance.

December Uptick Points to Stabilizing Manufacturing Activity

Year-over-year (YoY) foot traffic to U.S. manufacturing facilities points to volatility rather than sustained growth, reflecting a sector that is actively managing uncertainty. Visits declined during much of the year, suggesting restrained hiring as manufacturers appear to be operating lean – adjusting labor and on-site activity quickly in response to demand changes. Productivity gains and automation are likely also playing a role, allowing facilities to maintain output with less consistent physical presence. As a result, the foot traffic volatility may be reflecting operational flexibility rather than simple expansion or contraction.

Against this backdrop, December stands out with a clear uptick in manufacturing visits, signaling increased end-of-year activity. This rise likely reflects a mix of year-end production runs, inventory adjustments, maintenance work, and preparation for early-year demand. The December traffic increase reinforces that U.S. manufacturing – still one of the largest and most economically significant sectors globally – is adapting, not retreating, maintaining operational relevance even as it recalibrates for efficiency, automation, and selective growth.

For more data-driven retail & CRE insights, visit placer.ai/anchor.

Article
PacSun Puts Gen Z in Focus
Ezra Carmel
Jan 14, 2026
2 minutes

Pacsun has seen its fair share of challenges in its more than forty years of business. Now, the brand is entering a new phase of growth, with a major brick-and-mortar expansion alongside concrete steps to engage Gen Z consumers. We dove into the data for several Pacsun locations outperforming their host malls to understand what a growing footprint could mean for shopping centers and how the brand is connecting with young consumers online and off.

Pacsun Can Help Drive Traffic to Malls 

Pacsun has faced its share of challenges over the years. More recently, however, the legacy brand and mall staple appears to be in the midst of a renaissance – with plans to further expand its domestic brick-and-mortar footprint in 2026. 

Foot traffic data for several Pacsun locations that experienced notable foot traffic growth in 2025 suggests that the brand’s stores have the potential to help drive traffic to the shopping centers that host them. At The Promenade Shops at Centerra in Colorado, visits to Pacsun rose 35.7% YoY in 2025, significantly outpacing the -5.5% visit gap of the mall as a whole.

Pacsun’s Eye on Gen Z: Online and In-Store

Psychographic segmentation suggests that beyond driving visits, these locations also help attract key young demographics to the mall. 

At Winter Garden Village, for example, the Gen Z-aligned "Young Professionals" segment accounted for 19.4% of the Pacsun store’s captured market, compared to the mall’s 16.2% share of the segment. 

These locations may be an example of how Pacsun’s physical retail presence works together with its social-sales strategy to engage with a younger generation; driving traffic, in part, by serving as spaces to experience products seen on trusted social channels or at creator-led events.

And Pacsun appears firmly committed to its younger audience as part of its wider strategy. Although the brand looks to move upmarket, the latest example of which being the launch of a premium eyewear collection, by maintaining what it views as an accessible price point, Pacsun remains focused on consumers yet to reach their peak earning years. 

Pacsun’s ability to drive traffic from this key demographic makes it an attractive potential tenant for malls looking to build long-term loyalty among younger audiences with earning potential. 

Will Pacsun Stay Hot?

The Pacsun model demonstrates that physical retail remains a critical touchpoint for brands investing in digital engagement and younger audiences. With plans to open dozens of new locations over the next few years, Pacsun emerges as a compelling tenant for shopping centers seeking cultural relevance and the next generation of consumers.

For more retail insights, visit Placer.ai/anchor.

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.

Article
Checking Out Grocery in 2025 and Lessons for 2026
Ezra Carmel
Jan 13, 2026
4 minutes

The grocery category saw notable shifts in consumer behavior in 2025 as inflation and tariff uncertainty continued to weigh on household budgets. Analyzing consumer traffic trends for several grocery formats – including wholesale clubs, which serve as primary grocery destinations for many families – reveals how evolving consumer preferences shaped grocery performance in 2025 and highlights key lessons for grocers and CPG companies heading into 2026.

Fresh Format and Value-Forward Grocers Lead in YoY Growth in 2025

Like many retail categories in 2025, grocery was shaped by continued economic uncertainty and value-seeking behavior. But AI-powered location analytics shows that consumers also prioritized quality when forming a value perception in the grocery space.  

The graph below shows that grocery visits increased across formats, likely reflecting consumers’ shift toward more meals at home as a way to save money in a persistently inflationary environment.

Fresh format grocers posted the strongest year-over-year (YoY) visit growth, perhaps due to their selection of prepared foods and salad bars as an alternative to eating out, as well as their emphasis on health and wellness – an emerging priority among grocery shoppers. Meanwhile, value grocers and wholesale clubs, known for their ability to deliver savings, consistently outperformed traditional grocers in YoY visit growth.

These patterns indicate that consumers are increasingly weighing up quality and price in the grocery aisle, a trend that is driving the expansion of private-label offerings.

Increased Demand For Grocery Store Lunches

As consumers substituted restaurant meals with more cost-conscious options, grocery stores also emerged as increasingly important destinations for quick, convenient lunches.

Analyzing relative visit share between the grocery category and quick-service restaurants (QSRs) shows that between 2024 and 2025, grocery stores claimed an increasingly large share of short midday visits –  i.e. visits lasting less than ten minutes between 11:00 AM and 3:00 PM. 

And while some of QSR’s relative decline in short lunchtime visits could be due to discontent with rising fast-food prices among highly value-conscious consumers, it also suggests that a growing share of consumers see grocery stores – where they can pick up ready-to-eat items – as convenient options during the lunch rush. Traditional grocers saw the largest increase in short midday visits (from 15.9% to 16.6%) while value and fresh format grocers saw more modest increases. Notably, the share of short midday visits to wholesale clubs was unchanged between 2024 and 2025 (2.1%), perhaps since these chains don’t offer the same pre-prepared and small-package options like other grocery formats. 

These metrics underscore the strong demand for on-the-go meal options and single-serving, shelf-stable products that both grocery stores and CPG companies can provide.

Turkey Wednesday and Christmas Eve Were Busiest Grocery Days of 2025

Beyond the lunchtime rush, celebration-driven demand continued to play a central role in grocery traffic this year. Like in past years, Turkey Wednesday – the day before Thanksgiving – was by far the busiest grocery shopping day of the year, with category visits up 80.5% compared to the 2025 daily average. Several of the year’s other busiest grocery days similarly fell immediately ahead of major holidays, including New Year’s Eve, Easter, Mother’s Day, and the 4th of July, as consumers stocked up ahead of gatherings with family and friends.

Leading up to Christmas, grocery shopping appeared to be spread across several high-traffic days rather than concentrated on a single peak; Christmas Eve and December 23rd had nearly identical foot traffic boosts of 57.9% and 58.0%, respectively. And even December 22nd – three days before Christmas – stood out as one of the year’s busiest grocery shopping days, with visits running 28.9% above average for 2025.

Some consumers may have made multiple “re-stocking” grocery trips in the days leading up to Christmas – potentially driven by the presence of out-of-town guests requiring ongoing food replenishment – or visited multiple stores to secure specific ingredients for holiday meals.

Grocers could leverage this trend by stocking a wide range of holiday-specific ingredients and rotating promotions that encourage repeat visits ahead of Thanksgiving and Christmas.

Grocery Formats Preferred By Singles vs. Households With Children 

The grocery landscape in 2025 was also shaped by distinct shopping preferences across demographic groups. 

AI-powered captured market data combined with the STI: PopStats dataset shows that singles – defined as non-family and one-person households – heavily favored fresh-format grocers, while households with children were most likely to visit wholesale clubs and value grocers. 

Grocers and CPGs can unlock growth by tailoring assortments and promotional strategies to their target audience – emphasizing bulk value and price-driven messaging for family shoppers, while leaning into curated selection, prepared foods, and convenience to engage singles. 

Several consumer trends shaped the grocery space in 2025 – including holiday visit surges, the prioritization of value, and convenient on-the-go meals. 

How will these trends shape the grocery space in 2026? Visit Placer.ai/anchor to find out.

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.

Article
Placer.ai December 2025 Office Index: ‘Tis the Season to WFH
Lila Margalit
Jan 12, 2026
3 minutes

Even as return-to-office (RTO) mandates continue to accumulate, December operates on a different rhythm – shaped as much by holiday flexibility and inclement weather as by formal policy. We dove into the data to see how office attendance reflected these dynamics this year.

The Quietest Month

In December 2025, visits to office buildings nationwide were 33.1% below 2019 levels – 36.2% below when accounting for working days – the widest year-over-six-year (Yo6Y) gap seen in recent months on a per-working-day basis. 

But the softness appears to reflect shifting work patterns rather than a stalled recovery. Despite slowing from recent months, December 2025 was still the busiest in-office December since COVID, suggesting that the slowdown was driven by seasonal rhythms rather than any substantive pullback in office attendance.

December has long followed a different in-office rhythm than the rest of the year – and despite return-to-office mandates, many companies likely relax on-site expectations during the holidays, allowing employees to work remotely while traveling or spending time with family. Much like the TGIF workweek, which sees a consistent drop-off in office activity on Fridays despite RTO pushes, the December dip may simply reflect the solidification of a new post-COVID seasonal norm.

Local Factors Shape the December Dip

Local factors also appear to have impacted December office attendance. Miami saw a visit gap of just 10.9% versus 2019, followed by Dallas at 18.8%. As warm-weather cities that also see the highest Friday office attendance among the analyzed markets, both may be less susceptible to holiday-adjacent work-from-home behavior.

New York City, by contrast, recorded a 19.6% visit gap, likely weighed down by harsher winter weather and an early, severe flu season. And Chicago trailed the pack with a 47.6% visit gap, pointing to a sharper seasonal pullback that may have been amplified by winter conditions, elevated flu activity, and workers opting to travel to warmer destinations during the holidays.

Year-Over-Year Momentum Still Points Up – Especially for SF

The year-over-year (YoY) analysis further reinforces that December’s softness is seasonal rather than a reflection of a true RTO slowdown. Even after adjusting for the number of working days, nationwide office visits rose 4.9% YoY, and every tracked market posted gains.

That said, growth remained uneven across major cities. San Francisco posted the strongest YoY gains, even as it continued to trail most other analyzed markets in overall office recovery – reflecting an ongoing vibe shift in a city once defined by post-pandemic pessimism. And with the city’s AI-driven leasing boom showing no signs of slowing, that momentum appears likely to carry into 2026.

Elsewhere, YoY gains were smaller than in San Francisco but still meaningful, pointing to steady progress across markets even as recovery paths vary by city.

A New Year, New Mandates

The data suggests that December’s softening reflects predictable holiday-season flexibility rather than weakening momentum. And with several high-profile return-to-office mandates set to take effect in early 2026 – and other employers continuing to nudge attendance higher through quieter forms of “hybrid creep”– the broader office recovery appears poised to reassert itself in the new year.

For more data-driven office insights follow Placer.ai/anchor.

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.

Guest Contributor
All The Things I Think I Think About What I Got Right And Wrong About Retail In 2025
Chris Walton
Jan 9, 2026
17 minutes

Back in April 2025, I channeled my inner Peter King and made nine predictions about retail's biggest players in my article "All The Things I Think I Think About Retail Over The Last Quarter." 

Now, with eight months of hindsight and fresh data in my rearview, it's time for a reckoning. It is time to examine what I got right, what I got wrong, and, most importantly, what I learned from the overall exercise.

Or, put simply, I guess you could say that what lies in front of you, dear reader, is my assessment of how well I think I thought.

PREDICTION #1: Kohl's New CEO Ashley Buchanan Has His Work Cut Out For Him

Grade: F (Spectacularly Wrong)

What I predicted: "Buchanan did a wonderful job instilling an omnichannel foundation at Michaels... Buchanan is the right man for the job at Kohl's. But I do not envy Buchanan. Not. One. Bit."

What actually happened: Well, I was right that I should not have envied him. Ashley Buchanan was fired for cause after just over 100 days in May 2025 following an investigation that revealed he violated company policies by directing Kohl's to engage in vendor transactions involving undisclosed conflicts of interest. Specifically, he had a romantic relationship with a vendor (Incredibrew CEO Chandra Holt) that he failed to disclose while pushing through deals with what has been reported as "highly unusual terms favorable to the vendor."

The twist: This wasn't about performance. It was about ethics. Kohl's board found Buchanan guilty of serious misconduct, and he was forced to forfeit $15 million in stock awards and repay $2.5 million of his signing bonus. The company is now on its fourth CEO in four years, with Michael Bender (a retail veteran from Walmart and PepsiCo) taking the helm in late 2025.

The reality: Buchanan's tenure at Kohl's will go down as one of the shortest and most ignominious CEO stints in retail history. I predicted he'd have his work cut out for him, but I didn't predict he'd be fired before he could even start the real work it would take to turn Kohl’s around.

The Lesson: Sometimes the biggest risk isn't the turnaround. It's the person at the helm. And, fortunately for Kohl’s, the Street appears to be responding to Mr. Bender, as the stock price has appreciated by a factor of four since he took over for Buchanan in April.

PREDICTION #2: Costco Will Emerge Unscathed From Holding True To Its Pro-DEI Position

Grade: A+ (Nailed It)

What I predicted: "Costco held to a position that many others, including Walmart, Target, and Tractor Supply Company, have not... for all intents and purposes, at least initially, Costco appears to be holding strong to its principles and doing just fine."

What actually happened: I was spot on. Costco's Q3 2025 results immediately following the decision by shareholders to vote down a measure to assess DEI risks showed 8% revenue growth, U.S. comparable sales up 7.9% (excluding gas deflation), and net income up 13.2% year-over-year.

Even more telling: While Target hemorrhaged traffic following its DEI rollback, Costco gained during the same period, and took many shoppers from Target I might add.

Flash forward to year-end performance: Costco's fiscal year-end results, for its fiscal year that ended on August 31, 2025, demonstrated sustained strength. Net sales for Q4 increased 8.0% to $84.4 billion, while full-year sales reached $269.9 billion, up 8.1%. Comparable sales for the full year grew 5.9% (7.6% adjusted for gas and foreign exchange), with e-commerce sales exceeding $19.6 billion for the year, up 15%. Membership fee income, Costco's profit engine, also reached $5.32 billion, up 10.4% over the previous year.

Most recent results (Q1 Fiscal 2026): The momentum continued into the new fiscal year. For the quarter ended November 23, 2025, Costco reported net sales of $66.0 billion, up 8.2% year-over-year, with EPS of $4.50 beating analyst expectations of $4.27. Comparable sales rose 6.4%, while digitally-enabled sales surged an impressive 20.5%. Digital traffic jumped 24% and app traffic exploded 48% year-over-year.

But what about the stock?: While Costco's business has been phenomenal, Costco’s stock price tells a more nuanced story. After spectacular gains of 49% in 2023 and 39.6% in 2024, shares hit an all-time high of $1,078 in February 2025. However, at the time this article was written, the stock has since pulled back approximately 20% from that peak, ending 2025 down roughly 6% year-to-date and about 12% over the trailing twelve months, significantly underperforming the S&P 500's 17% gain over the same period.

Zoom out: Over the past two years, Costco’s stock price is still far beyond where it was at the close of 2023, when it sat right around $700 per share. The stock currently trades around $850-860 per share at a forward P/E of approximately 46x, which analysts cite as the primary reason for the recent underperformance as opposed to any fundamental business weakness (Target, for comparison, trades at a P/E of 11-12x).

The Lesson: Principles and profits aren't mutually exclusive when backed by operational excellence. Costco proved that standing firm on values, combined with relentless execution, membership growth, digital transformation, and an unwavering focus on member value can strengthen your brand and drive superior business results. Short-term stock volatility driven by valuation concerns shouldn’t diminish the fundamental vindication of the strategy.

PREDICTION #3: Sprouts Has Nowhere To Go But Up

Grade: A (Nearly Perfect)

What I predicted: "Sprouts has done a masterful job rightsizing its store prototype... The one driving an 11.5% comp in Sprouts' most recent quarter? It still has a lot more room to grow."

What actually happened: Sprouts absolutely crushed it. In Q2 2025, Sprouts delivered a 17% net sales increase and 10.2% comparable sales growth, and followed that up in Q3 with another 5.9% comp on top of a big 2024 Q3 comp of 8.4% The company also plans to open 37 new stores in 2025 and saw e-commerce sales jump 21% in the most recent quarter.

Even more impressive: EBIT margins expanded from 6.7% to 8.1% in Q2 and also performed nicely in Q3 at 7.2%, demonstrating that Sprouts is achieving both top line and profitable growth. CEO Jack Sinclair's strategy of right-sizing stores, improving differentiation, and launching a loyalty program (rolled out in Q3) is firing on all cylinders.

The only minor caveat: Growth moderated slightly in Q3 (comp sales of 5.9%) and Q4 guidance calls for just 0-2% comp growth, suggesting some normalization. But with 464 stores across 24 states and record numbers at its back, Sprouts is still positioned for continued expansion.

The Lesson: When a retailer gets the fundamentals right, i.e. store format, location strategy, and customer experience, that’s when lightning gets caught in a bottle.

PREDICTION #4: Macy's First 50 Strategy May Be "Working" But 50 Is A Long Way From Chain

Grade: B+ (Appropriately Skeptical)

What I predicted: "One should take the results of tests like these (Macy’s First 50 store strategy) with a fine grain of salt... As the focus wears off, tests like these usually revert back to the mean. And, the mean... won't keep the Macy's Day parade balloons afloat."

What actually happened: Macy’s ended 2025 on a high note. Not necessarily a Celine Dion-like high note but a high note nonetheless. In its most recent quarter (Macy’s Q3), Macy’s Inc. posted its strongest performance in the last three years, with comps increasing 3.2% and also putting its two-year stack at a respectable 2.0%. 

The First 50 stores, aka the Macy’s stores alluded to above that have received extra special attention from Macy’s, have consistently outperformed the rest of the Macy's chain throughout 2025, posting relative comparable sales gains while the overall chain has lagged behind. So much so that, by the end of Q3, Macy's had expanded the program to 125 stores (now called the "First 125").

But here's where my skepticism may still be justified: The overall Macy's namesake banner is still bleeding. Net sales for the namesake brand fell 2.3% in Q3, while comps for stores slated to remain open rose 2.3% and those at revamped stores (aka the “First 125”) rose 2.7%. Comparable sales for fiscal 2025 at Macy’s are now expected to be flat to up to 1%, compared to the previous flat to down 1.5% outlook from the previous quarter. 

CEO Tony Spring, to his immense credit, is right that the investments are showing results. The stores with enhanced staffing, better merchandising, and improved visuals are indeed performing. However, I was also right that 50 (now 125) is a long way from 350, and the "mean" performance of the rest of the chain is still dragging the Macy’s namesake brand down. The First 50/125 strategy may indeed be working, at least for now, but anniversarying growth year-over-year is no easy feat.

The Lesson: The jury is still out on whether tactical improvements can overcome larger strategic challenges. Macy's First 50 could end up being the equivalent of putting premium gas in a car that needs a new engine. Right now, I am only willing to go so far as to say that the new paint job, however, is making a difference.

PREDICTION #5: Bloomie's Is A Different Story

Grade: A- (Strong Directional Call)

What I predicted: "Bloomingdale's, unlike Macy's, could be onto something with its small format strategy... The majority of the country has no idea what a Bloomingdale's experience is like."

What actually happened: Bloomingdale's absolutely shined in 2025. Q4 comparable sales jumped 9% year-over-year on an owned-plus-licensed-plus-marketplace basis, making it the strongest performer in the Macy's Inc. portfolio. The smaller-format Bloomie's stores continued to show promising traffic patterns, with year-over-year visit growth outpacing the general department store industry by a wide margin.

CEO Tony Spring has resisted calls to spin off Bloomingdale's, citing synergies, but the performance gap between Bloomie's and Macy's continues to widen, validating my assessment that "Bloomie's is a different story," both as an overall concept and as a smaller store idea.

The Lesson: Scarcity creates value. When you only have 33 full-line stores, a smaller format can be a growth vehicle rather than a cannibalizer, so I expect to see more of the small format Bloomie’s stores in 2026 and 2027.

PREDICTION #6: Target Will Get Worse Before It Gets Better

Grade: A+ (Depressingly Accurate)

What I predicted: "Target's former beachheads are now all under siege... Something is causing the temperature of Target's porridge to feel just not quite right... Its new $15 billion growth plan is potentially a step in the right direction. However, I worry that, when one looks under the covers of that plan, all he or she will find is the same owned brand gobbledygook."

What actually happened: Target imploded. According to CNBC, the retailer posted negative comp store sales declines in every quarter of 2025, with Q2 comp sales down 1.9% and then down another 2.7% in Q3. Brian Cornell announced he's stepping down as CEO in February 2026 after 11 years, to be replaced by COO Michael Fiddelke, an insider who helped develop the current struggling strategy.

The stock has been decimated: down 49% over five years (while Walmart is up 118% and Costco up 135%), and down 30% in the past year alone. Analysts now rate Cornell as one of the worst CEOs in America, with 28 of 38 analysts rating Target as Sell or Hold.

My concerns about the $15 billion growth plan were prescient. It's heavily dependent on the same owned-brand strategy that's been failing, and the recent DEI rollback in January 2025 resulted in a boycott that, as we discussed above, cost Target shoppers this year.

Activist investors are now calling for an independent board chair, and the succession to Fiddelke has been widely criticized as more "entrenched groupthink" from a company that's lost touch with consumers.

The Lesson: Don’t believe the hype. When you're the goldilocks story whose success rested upon competitors going bankrupt and being one of the few available one-stop-shop options during the pandemic, eventually borrowed time runs out.

PREDICTION #7: Wayfair May Be Investing In Stores At Exactly The Right Time

Grade: A (Excellent Timing)

What I predicted: "Wayfair's CEO Niraj Shah is as shrewd as they come, and he may just be betting on stores right as a big tailwind is ready to hit his back."

What actually happened: Wayfair announced not one, not two, but FOUR new large-format stores since my article. Atlanta (early 2026), Yonkers (2027), Denver (late 2026), and Columbus (late 2026, testing a smaller 70,000 sq ft format). The inaugural Wilmette, Illinois store, also appears to be what I would call a success. According to Wayfair:

  • Sales in Illinois are 15% higher than Wayfair's national average
  • Over 50% of store customers were new to the Wayfair brand
  • Its Net Promoter Score is exceeding 70%
  • And the store is seeing a 50%+ increase in impulse purchases and a 35%+ increase in high-consideration purchases

Even more validating: The home furnishings industry is due for a rebound (at some point), and Wayfair's physical retail push could be timed exactly as that rebound crests. 

The Lesson: Sometimes the best time to invest is when everyone else is pulling back, which is why Niraj Shah's timing and execution, I predict, will one day be viewed as a stroke of genius in the annals of retail history.

PREDICTION #8: Starbucks May Already Be Righting The Ship

Grade: C (Directionally Correct, But Still Needs Improvement)

What I predicted: "Given that Niccol (Starbucks’ CEO) has only been in his role since September, these results at least have the aroma of an early turnaround."

What actually happened: This one's complicated. Starbucks' turnaround under Brian Niccol has shown signs of life but it's been slower and messier than hoped. For most of fiscal 2025, same-store sales continued to decline (down 1% in Q2 and down 2% in Q3). However, Q4 2025 finally delivered positive global comparable sales growth for the first time in seven quarters.

The bright spots: North America comps improved to flat in Q4, and U.S. comp sales turned positive in September and stayed positive through October. Its "Green Apron Service" initiative, Starbucks says, is showing early promise, with pilot locations seeing transaction growth and service time improvements and its August rollout also being correlated to the recent improvement in results.

The challenges: The turnaround required significant corporate restructuring, store closures, labor strikes, and China being moved to a joint venture. Revenue was up modestly, but adjusted EPS fell significantly for most of the year.

My prediction about Niccol "righting the ship" was directionally correct. By late 2025, momentum has been building. But it's been a longer, harder journey than the "early aroma" suggested. While some critics have also labeled him among 2025's "worst CEOs" for the ongoing struggles, that moniker, in my opinion, is incredibly harsh and unfounded so early in his tenure, and especially when Buchanan and Cornell have about a 50 furlong lead as we round the turn on 2025.

The Lesson: Turnarounds in retail are hard, even with proven talent. Niccol's "Back to Starbucks" strategy may in fact be working. It may just take longer than investors had hoped.

PREDICTION #9: Sam's Club Is The Retailer More People Should Be Talking About

Grade: A+ (Absolute Bullseye)

What I predicted: "For the past six years, Sam's Club has sat atop my list as the most innovative retailer in America not named Amazon... The combination of a digital-first shopping experience and a growing percentage of younger people shopping in its stores means that Sam's Club is positioned to create the most one-to-one personalized shopping experience out there."

What actually happened: Sam's Club absolutely dominated in 2025. Q4 comparable sales (excluding fuel) were up 6.8%, e-commerce sales grew 24%, and membership income achieved five consecutive quarters of double-digit growth (up 12.5% in Q4). The numbers I cited, specifically in my April article, 1 in 3 shoppers using Scan & Go, 63% growth in Gen Z membership over two years, and 14% growth in millennial membership, appear to be fueling the fire.

For example, Sam’s Club announced ambitious plans in April to double memberships and more than double sales and profit over the next 8-10 years. Its Member's Mark private label brand represents 50% of its merchandise sales growth over the last two years. Its digital penetration is at a record high, with e-commerce now accounting for an astounding 18% of sales and expected to reach 40% in the next few years, a Sam’s Club goal that 1) if true and 2) if accomplished, will leave many retailers eating Sam’s dust.

Oh, and one more thing, Sam's Club also surpassed Costco in the American Customer Satisfaction Index because of its technology innovations like Scan & Go and its AI powered exit archways. And its new Grapevine, Texas store will serve as a laboratory to push the boundaries of this tech even further.

Everything I said about Sam's Club being "the retailer more people should be talking about" was vindicated. They're crushing it across every metric. You name it. Sales, innovation, membership growth, younger demographics, retail media potential. Sam’s has simply been hitting it out of the park.

The Lesson: Innovation doesn’t happen overnight. It comes from a hell or high water commitment to R&D year-over-year, something for which many retailers don’t have the stomach.

THE FINAL REPORT CARD

Prediction Grade Outcome
Kohl's / Buchanan F Fired for ethics violations in 100 days
Costco DEI Stance A+ Revenue up 8%, vindicated completely
Sprouts Growth A 17% sales growth, margin expansion
Macy's First 50 B+ Working but not enough to save chain
Bloomingdale's Small Format A- 9% comp growth, clear differentiation
Target Struggles A+ Stock down 49%, CEO stepping down
Wayfair Physical Retail A 4 new stores announced, Illinois success
Starbucks Turnaround C Turning positive but slower than hoped
Sam's Club Innovation A+ 6.8% comps, crushing all metrics

Overall GPA: 3.22 / 4.0 (B+)

THE BIG PICTURE: What I Think I Think I Learned

Looking across these nine predictions, several themes emerge:

1. Innovation Without Execution Is Worthless – Target had digital tools, owned brands, and a PR-loving CEO. But without operational excellence and strategic clarity, none of it mattered. Meanwhile, Sam's Club, Costco and Sprouts all executed relentlessly on clear strategies.

2. Values Can Be a Competitive Advantage – Costco proved that standing firm on DEI didn't hurt business. It helped. While competitors retreated, Costco gained traffic, membership loyalty, and shareholder confidence.

3. Physical Retail Isn't Dead. It's Just Evolving – Wayfair, Sam's Club, and even Bloomingdale's showed that physical stores still matter, and especially when they're reimagined around experience, convenience, and brand differentiation.

4. Turnarounds Take Time – Starbucks and Macy's both demonstrated that fixing broken operations is harder and slower than expected. Even great CEOs need patience and resources.

5. The Gap Between Winners and Losers Is Widening – There's less middle ground than ever. You're either innovating and winning, or you're falling behind.

CONCLUDING THOUGHTS

So, what do I think of what I thought?

I think I’ll take it. In this topsy turvy year of retailing, I will take a B+. The Stanford-educated Phi Beta Kappa in me is admittedly kind of pissed about the grade, but given that my average was taken down by a tawdry love drama not seen since a Friday evening with the Lifetime channel, I can still rest easy going into 2026. 

More importantly, these predictions remind me why I love this industry. Retail is theater. It's strategy. It's execution. It's about understanding people, both customers and, let’s not forget, leaders and corporate cultures, too. Sometimes you get surprised (for example, who knew coffee would impact two of my predictions this year!), but more often than not, the fundamentals win out.

The retailers that focused on customer experience, operational excellence, and genuine innovation, e.g. Costco, Sprouts, Sam's Club, Wayfair, are continuing to thrive. The ones that lost their way strategically or culturally (yes, I’m looking squarely at you, Target), along with the ones in transition, like Starbucks, are showing that turnarounds are possible but that the road will also be long and difficult.

As we head into 2026, I'm watching to see if these trends accelerate. Will Target's new CEO make meaningful changes, or will it be more of the same? Can Macy's First 125 strategy actually scale? Will Wayfair's physical store expansion continue to exceed expectations? And more pressing: Which retailers will inspire my predictions for 2026?

Stay tuned. Because I don’t just think I think we're in for another interesting year. I know I know we are.

Reports
INSIDER
Report
3 Consumer Trends to Watch in 2025
Dive into the data to explore key trends shaping consumer behavior in 2025 and discover strategies helping top brands drive foot traffic to brick-and-mortar stores.
March 27, 2025
6 minutes

In today’s retail landscape, consumer behavior is influenced by a multitude of factors, directly impacting the success of products and brands. This report explores the latest trends in value perception, shopping behavior, and media consumption that impact which brands consumers are most likely to engage with – and how. 

Demand for Value and the Perfect Piece

In the apparel space, consumers continue to prioritize value and unique merchandise. 

Thrift and Off-Price Shopping Appeals to Diverse Audience Segments

Analysis of visits to various apparel categories reveals a steady increase in the share of visits going to off-price retailers and thrift stores at the expense of traditional apparel chains. 

And the popularity of off-price chains and thrift stores appears to be widespread across multiple audience segments. Analyzing trade area data with the Experian: Mosaic psychographic dataset reveals a clear preference for second-hand retailers among both younger (ages 25-30) and older (51+) consumer segments. Meanwhile, middle-class parents aged 36-45 with teenagers – the “Family Union” segment – are significantly more likely to shop at off-price apparel stores, highlighting their emphasis on buying new, while saving both time and money.

This suggests that the powerful blend of treasure-hunting and deep value, central to both the off-price and thrift experiences, is driving traffic from a variety of audiences, and that other industries could benefit from combining affordability with the allure of unique products.

Consumers Shop a Mix of High-End and Budget Retailers, Balancing Cost and Quality

Diving deeper into the location intelligence for the apparel space further highlights thrift and off-price’s broad appeal – and that a combination of quality and price motivates consumers to visit different retailers. 

Between 2019 and 2024, the share of Bloomingdale’s, Saks Fifth Avenue, Neiman Marcus, and Nordstrom visitors that also visited a Goodwill or Ross Dress for Less increased significantly. 

And while this could mean that the current economic climate is causing some higher-income consumers to trade down to lower-priced retailers, it could also be that consumers are prioritizing sustainability and seeking value in terms of  “bang for their buck” – shopping a combination of retailers depending on the cost versus quality considerations for each purchase.

Flexible Consumerism on the Rise

Consumers increasingly expect to shop on their own terms, opting for a more flexible shopping experience that blurs the lines between traditional retail channels and categories. 

Superstores as Quick-Visit Destinations

Superstores and warehouse stores, for example, often evoke the image of navigating aisle after aisle of nearly every product imaginable – a time-consuming endeavor given the sheer size of their stores. But the latest location intelligence shows that more consumers are turning to these retailers for super-quick shopping trips. 

Between 2019 and 2024, the share of visits lasting less than ten minutes at Target, Walmart, BJ’s Wholesale Club, Sam’s Club, and to a lesser extent Costco, rose steadily – perhaps due to increased use of flexible BOPIS (buy online, pick-up in-store) and curbside pick-up options. These stores may also be seeing a rise in consumers popping in to grab just a few items as-needed or to cherry-pick particular deals to complement their larger online shopping orders.

This trend highlights the demand for frictionless store experiences that allow visitors to conveniently shop or pick up orders even at large physical retailers. 

Finding Quick Eats Outside of the Quick-Service Category

And the breaking down of traditional retail silos isn’t limited to big-box chains. Diving into the data for quick service restaurants (QSR), fast casual chains, and grocery stores indicates that more consumers are also looking for new ways to grab a convenient bite. 

Since 2019, grocery stores have been claiming an increasingly large share of the midday short visit pie –  i.e. visits between 11:00 AM 3:00 PM lasting less than ten minutes – at the expense of QSR chains. This suggests that consumers seeking quick and affordable lunches are increasingly turning to grocery stores to pick up a few items or take advantage of self-service food bars. Notably, the rise in supermarket lunching hasn’t come at the expense of fast-casual restaurants, which have also upped their quick-service games – and have seen a small increase in their share of the quick lunchtime crowd over the past five years. 

While some of QSR’s relative decline in short lunchtime visits could be due to discontent with rising fast-food prices, it’s clear that an increasing share of consumers see grocery and fast-casual chains as viable options during the lunch rush.

Tapping into Trends Amplifies Brand Success

In 2025, tapping into hot trends and creating viral moments are among the most powerful tools for amplifying promotions and driving foot traffic to physical stores.  

Pop Culture Collabs Drive Customer Engagement

Retailers across categories have successfully harnessed the power of pop culture collaborations to generate excitement – and visits – by leaning into trending themes. On October 8th, 2024, for example, Wendy’s launched its epic Krabby Patty Collab, inspired by the beloved SpongeBob franchise. And during the week of the offering, the chain experienced a remarkable 21.5% increase in foot traffic compared to an average week that year. 

Similarly, Crumbl – adept at creating buzz through manufactured scarcity – sparked a frenzy with the debut of its exclusive Olivia Rodrigo GUTS cookie. Initially available only at select locations near the artist’s concert venues, the cookie was launched nationwide for a limited time from August 19th to 24th, 2024. This buzz-driven release resulted in a 27.7% traffic surge during the week of the launch, as fans rushed to get a taste of the star-studded treat. 

And it’s not just dining chains benefiting from these pop-culture moments. On February 16th, 2025, Bath & Body Works launched a Disney Princess-inspired fragrance line, perfect for fans of Cinderella, Ariel, Belle, Jasmine, Moana, and Tiana. The collaboration resonated, fueling a 23.2% visit spike for the chain. 

Trend-Setting Promotion Drives Visits to Cinemark

While tapping into existing pop-culture trends has the ability to drive traffic, so does creating a new one. Analysis of movie theater visits on National Popcorn Day (Sunday, January 19th, 2025) shows how initiating a trend can spur social media engagement and impact in-person traffic to physical retail spaces.

National Popcorn Day was a successful promotional holiday across the movie theater industry in 2025. Both Regal Cinemas and AMC Theatres offered popcorn-based promotions on the day, but Cinemark’s “Bring Your Own Bucket” campaign, in particular, appears to have spurred a significant foot traffic boost during the event. 

Visits to Cinemark on National Popcorn Day in 2025 increased 57.5% relative to the Sunday visit average for January and February 2025, as movie-goers showed off their out-of-the-bucket popcorn receptacles on social media. Clearly, by starting a trend that invited creativity and expression, Cinemark was able to amplify the impact of its National Popcorn Day promotion. 

The 2025 Consumer

Location intelligence illuminates some of the key trends shaping consumer behavior in 2025. The data reveals that value-driven shopping, demand for flexibility across touchpoints, and the power of unique retail moments have the power to drive consumer engagement and the success of retail categories, brands, and products.

INSIDER
Report
Hotels in the Heart of the City
Dive into the data to examine hotel visit trends across four major downtown cores: Miami, Chicago, New York, and Los Angeles.
March 10, 2025
6 minutes

Placer.ai observes a panel of mobile devices in order to extrapolate and generate visitation insights for a variety of locations across the U.S. This panel covers only visitors from within the United States and does not represent or take into account international visitors.

Downtown Occupancy On The Rise

Downtown districts in the nation’s major cities attract domestic travelers all year long with their iconic sights, lively entertainment, and diverse dining offerings. But each hub follows its own rhythm, shaped by distinct seasonal peaks and dips in visitor flow. 

This white paper examines downtown hotel visitation patterns in four of the nation’s most popular destinations for domestic tourists: Miami, Chicago, New York, and Los Angeles. Focusing on 20 downtown hotels in each city, the analysis explores seasonal variations in domestic travel, city-specific dynamics, and differentiating factors.

Miami and Chicago Take the Visit Growth Lead

Domestic tourism has rebounded strongly in recent years, and hotels in Miami and Chicago have been the biggest beneficiaries. In 2024, visits to analyzed hotels in each of these cities’ downtown areas grew by 8.9% and 7.4%, respectively, compared to 2023.  Meanwhile, hotels in downtown and midtown Manhattan saw a more modest 2.0% increase, while Los Angeles experienced a slight year-over-year (YoY) decline in downtown hotel visits. 

One factor that may be driving Miami and Chicago’s stronger performance is their higher proportion of long-distance visitors, defined as those visiting from over 250 miles away. Miami remains a top destination for snowbirds and spring breakers, while Chicago serves as a cultural and entertainment hub for the sprawling Midwest. These long-distance leisure travelers may be more likely to splurge on downtown hotel stays during their trips, helping drive hotel visit growth in the two cities. 

By contrast, hotels in the Los Angeles and Manhattan city centers drew lower shares of domestic travelers coming from less than 250 miles away. These shorter-haul domestic tourists may be less likely to splurge on downtown hotels than those taking longer vacations. Both cities are also surrounded by numerous regional getaway options that can draw long-haul leisure travelers away from their downtown cores.

Visits Peak At Different Points

Each of the four analyzed cities has its own unique ebbs and flows – and city center hotel visits reflect these patterns. Miami, with its warm, sunny climate, experiences influxes of tourists during the winter and spring, with March seeing the biggest jump in downtown hotel visits last year (13.0% above the monthly visit average). Chicago, which thrives in the summer with its many festivals and events, saw its biggest downtown hotel visit bump in August. Meanwhile, Manhattan experienced a major uptick in December, likely fueled by holiday tourism and New Year celebrations, and Los Angeles visits were highest in the summertime.

Feeling The Miami Heat

What drives these seasonal visit peaks? Miami has long been a top tourism destination, especially in early spring, when snowbirds and spring breakers flock to the city for sun and relaxation. In recent years, the city has seen a rise in short-term domestic tourism, suggesting that the city is becoming increasingly popular for weekend getaways. According to the Placer.ai Tourism Dashboard, the share of domestic tourists staying just one or two nights grew from 71.7% in March 2022 to 78.3% in March 2024.

This shift aligns with an impressive increase in the magnitude of downtown Miami’s springtime hotel visit peak: In March 2022, visits to downtown hotels were 5.0% above the monthly average for the year, a share that more than doubled by 2024 to 12.9%. 

These numbers may mean that more people are choosing to head to Miami for a quick break from the cold – and staying in downtown hotels to make the most of their short getaway.

A Taste of Chicago in the Summer

Chicago’s major August visit spike was likely driven by the Windy City’s impressive lineup of major summer festivals, from Lollapalooza to the Chicago Air and Water Show, which draw thousands of attendees from across the country. 

Lollapalooza fueled the largest visit spike to the city – between Thursday, August 1st and Sunday, August 4th, visits to downtown Chicago hotels surged between 51.1% and 63.8% above 2024 daily averages for those days of the week. The Air and Water Show and the Chicago Jazz Festival also generated significant hotel visit increases – highlighting the boost these events bring to the city’s tourism and hospitality sector.

Staying in The City That Never Sleeps

The Big Apple draws a diverse mix of visitors throughout the year. But in December – the city’s peak tourist season – visitors pour in from all over the country to skate in Rockefeller Center, browse Fifth Avenue’s festive window displays and experience the city’s unique holiday magic. 

And analyzing data from hotels in midtown and downtown Manhattan reveals a striking shift in the types of visitors who stay in the heart of NYC during the holiday season. While visitors from other urban centers dominated downtown hotel stays throughout most of the year – accounting for 47.9% of visits from January to November 2024 – their share dropped to 42.0% in December 2024. Meanwhile, the share of guests from suburban areas and small towns rose from 37.3% to 41.0%, and the share of guests from rural and semi-rural areas nearly doubled, from 3.5% to 6.1%. 

These patterns suggest that, though Manhattan typically attracts a wide range of visitors, the holiday season is uniquely appealing to tourists from smaller towns and suburban areas. Understanding these trends can provide crucial context for hotels and civic stakeholders alike as they work to maximize the opportunities presented by the city’s December visit surge. 

Tinseltown Tourism

Los Angeles hotels also experience significant demographic shifts during peak season. In July, visits to downtown LA hotels surged by 15.3% relative to the 2024 monthly visit average. And a closer look at audience segmentation data suggests a corresponding surge in the share of "Flourishing Families" – an Experian: Mosaic segment consisting of affluent, middle-aged households with children. Throughout the year, "Flourishing Families" comprised between 7.7% and 8.7% of the census block groups (CBGs) driving visits to downtown LA hotels. But in July, this share jumped to 9.9%.

These families may be taking advantage of summer vacations to enjoy Los Angeles’ cultural attractions and entertainment. Hotels and city stakeholders who understand the appeal the city holds for this demographic can better cater to them through family-friendly promotions and strategic marketing efforts to target these households.

Downtown Cores Continue to Drive Visits

Downtowns are making a comeback – and hotels in the heart of the nation’s major tourist hubs are reaping the benefits. By understanding who frequents these downtown hotels and when, local businesses and civic leaders can optimize their resource management and strategic planning to make the most of these opportunities.

INSIDER
Report
Blueprint for Recovery: Lessons From New York’s Office Comeback
Dive into the data to see how New York office visitation patterns evolved in 2024 - and uncover trends shaping Big Apple work routines heading into 2025.
February 27, 2025

Wall Street Wakeup

The New York office scene is buzzing once again, as companies from JPMorgan to Meta double down on return-to-office (RTO) mandates. But just how did New York office foot traffic fare in 2024? How did Big Apple office foot traffic compare to that of other major business hubs nationwide? And how is New York’s office recovery impacting post-COVID trends like the TGIF work week? Are office visits still concentrated mid-week, or are people coming in more on Fridays and Mondays? And how has Manhattan’s RTO affected local commuting patterns? 

We dove into the data to find out. 

Nationwide Recovery Leader

In 2024, New York City cemented its position as the nationwide leader in office recovery. Thanks in part to remote work crackdowns by banking behemoths like Goldman Sachs, Morgan Stanley, and JPMorgan, visits to NYC office buildings in 2024 were just 13.1% below pre-pandemic (2019) levels.

For comparison, Miami’s office foot traffic remained 16.2% below pre-pandemic levels, while Atlanta, Washington D.C., and Boston saw significantly larger gaps at 28.6%, 37.8%, and 43.9%, respectively.

No Slowing in Sight

Perhaps unsurprisingly given the Big Apple’s robust year-over-five-year (Yo5Y) recovery, the pace of year-over-year (YoY) visit growth to NYC office buildings was somewhat slower in 2024 than in other major East Coast business centers. Still, New York’s YoY office recovery rate of 12.4% outpaced the nationwide baseline, and came in just slightly below Washington, D.C.’s 15.2% and Atlanta’s 14.6%. 

Fridays Fizzle, Mondays Rebound, Tuesdays Surge

Interestingly, New York’s return to office has not led to a significant retreat from the TGIF work week that emerged during COVID. In 2024, just 11.9% of weekday (Monday to Friday) visits to NYC offices took place on Fridays – only slightly more than the 11.5% recorded in 2023 and significantly below the pre-pandemic baseline of 17.2%.

Meanwhile, Monday has quietly regained its footing as the dreaded start of the New York work week. After dropping significantly in 2022 and 2023, the share of weekday office visits taking place on Mondays rebounded to 18.2% in 2024 – just slightly below 2019’s 19.5%. Still, Tuesday remained the Big Apple’s busiest in-office day of the week last year, accounting for nearly a quarter (24.6%) of weekday NYC office foot traffic.

Tuesday Recovery (Nearly) Complete

And diving into Yo5Y data for each day of the work week shows just how much New York’s overall recovery is driven by mid-week visits – and especially Tuesday ones. In 2024, Friday visits to NYC office buildings were down 40.2% compared to 2019. But on Tuesdays, visits were essentially on par with pre-pandemic levels (-0.3%), even as nationwide office visits remained 24.6% below 2019.

The Office Next Door

Another post-COVID trend that has shown staying power in New York is the growing share of office visits coming from employees who live nearby. As hybrid schedules become the norm, it seems that those commuting more frequently are often just a short subway ride -or even a stroll- away.

A Steadily Growing Share of Nearby Workers

The share of NYC office workers coming from less than five miles away, for example, has risen steadily since COVID, reaching 46.0% in 2024. Over the same period, the share of workers coming from 5-10 miles, 10-15 miles, or 25+ miles away has declined.

Outpacing Other Markets in Short Commutes

Looking at commuting trends across the East Coast helps put New York City’s shift into perspective. In 2019, NYC’s share of nearby commuters was on par with Washington, D.C. and slightly below Boston. But while both cities experienced moderate increases in local commuters between 2019 and 2024, New York pulled ahead, outpacing all other analyzed cities in its share of nearby office workers last year.

Miami and Atlanta – two other standout cities in office recovery – also saw significant growth in the percentage of short-distance commuters over the past five years. This trend underscores a broader shift: As hybrid work reshapes commuting habits, employees across multiple markets are more likely to go into the office if they live nearby, reducing reliance on long-haul commutes.

A Big Apple Bellweather

As the nation’s office recovery leader, New York offers a glimpse into what other cities can expect as office visitation rates continue to improve. Even at just 13.1% below pre-pandemic levels, NYC office visit levels continue to rise. And as recovery nears completion, trends that took hold during COVID remain firmly entrenched.

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