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Target's visits shot up over the pandemic – but the chain has struggled to maintain its COVID-era momentum in recent years. Now, the upcoming back-to-school season presents an opportunity for the chain to bring visits back up.
Target's visits shot up between 2020 and 2022 as Americans stuck at home stocked up on everything from home goods to snacks to sporting equipment. But traffic has slowed since mid-2022, and although Target's visit gap has narrowed recently – May '25 visits were down just 1.7% YoY, a significant improvement from February's 9.1% YoY visit gap – year-over-year (YoY) visits were still down for five of the last six months.
Now, the upcoming back-to-school season may present just the opportunity the retailer needs to swing back into visit growth.
August is Target's second-busiest month of the year (the first is December), as the retailer sees visit upticks from everyone from families looking for back-to-school supplies to students getting ready for a new semester and renters switching leases. This seasonal strength offers more than just high traffic volume – it presents a unique comeback opportunity.
And August isn't just one of Target's busiest months – recent August traffic trends have also outperformed the broader twelve-month pattern.
While Target's overall YoY visit gap has widened over the past year (visits dropped 3.0% between June '24 and May '25 compared to the previous 12-month period, versus a smaller 2.2% decline in the prior year comparison), August's YoY visit gap has narrowed. This may suggest that shoppers who've reduced their Target visits throughout the year still prioritize the retailer during back-to-school season.
This creates a strategic window: Target can leverage this seasonal loyalty by enhancing its in-store experience and product selection during summer months, potentially winning back customers who might otherwise shop elsewhere during the rest of the year.
Families – especially middle and high-income families – make up a significant share of Target's captured market throughout the year. August is no exception – almost half (43.2%) of Target's captured market was made up of just four family segments in August '24 (according to Spatial.ai PersonaLive audience segmentation). Still, this is slightly lower than the 43.4% of family segments in Target's captured market between June '24 and May '25 – indicating that Target's August strength extends beyond its traditional family base.
Meanwhile, the share of single segments in Target's captured markets, which stood at 19.6% over the past twelve months, was up to 20.4% in August '24. So the retailer's summer boost is also driven by college students, young professionals, and other single shoppers – and these consumers may be looking for a different product mix and shopping experience than the traditional back-to-school fare.
Families remain Target's largest visitor segment, so the company should continue meeting the needs of this audience by offering a one-stop back-to-school destination along with BOPIS and curbside pickup to accommodate parents' busy lifestyles.
But the company can also make sure its offerings and shopping experience is set up to meet the needs of its Gen Z and millennial visitors when planning its back to school campaigns and in-store set up. Curating a "Singles & Students" section, carrying compact furniture and dorm room essentials, and setting up Instagram-worthy product displays may help these shoppers see Target as their retail home – building loyalty and boosting Target's traffic throughout the year.
For more data-driven retail insights, visit placer.ai/anchor.
Stanford Stadium has hosted numerous major sporting events over the years – from Super Bowl XIX to soccer matches at the 1984 Summer Olympics, and both the 1994 Men’s and 1999 Women’s World Cup. But on May 31st and June 1st, 2025, Coldplay played the first live music event ever held at the venue – part of the band’s “Music of the Spheres” tour – and what a debut it was.
We examined the data to see how attendance spiked during this landmark concert and how the audience compared to the stadium’s usual visitor base.
During the week of May 26th, 2025, when Coldplay took the stage, visits to Stanford Stadium surged by an astonishing 1425.9% compared to the venue’s weekly average since June 2024. Other recent major events – including Stanford commencement (June 16th, 2024), the big Earthquakes vs. Galaxy MLS match (June 29th, 2024), and the Stanford Cardinal’s own home opener against TCU on August 30th, 2024 – all drew much smaller crowds than the Coldplay concert.
Concertgoers came from far and wide to see Coldplay in action. Plenty of locals attended, including 15.1% who came from less than five miles away. But nearly one-fifth of visitors journeyed more than 100 miles to enjoy the music – a testament to the band’s strong draw.
To understand how the Coldplay concert impacted Stanford Stadium’s visitor profile, we compared the psychographics of Stanford Stadium’s captured market during the 2024 football season (August 24th to December 1st, 2024) to those during the Coldplay concert.
Across both analyzed periods, Stanford Stadium attracted higher-than-average shares of Spatial.ai: PersonaLive’s “Ultra Wealthy Families,” “Educated Urbanites,” and “Young Professionals” segment groups. However, the concert’s audience skewed more toward “Ultra Wealthy Families,” whereas football fans were nearly twice as likely to be “Young Professionals” and slightly more likely to be “Educated Urbanites”. “Near-Urban Diverse Families” and “Wealthy Suburban Families” were underrepresented in the stadium’s market during both periods, though they both constituted a slightly higher share during the Coldplay concert – further underscoring the event’s power to attract different audiences than usual.
As universities navigate the changing nature of college athletics, NIL rights, and shifting revenue streams, using a football stadium as a concert venue is a creative way to utilize the space and bring in some dollars – as well as joy to both students and other visitors. Is this milestone event a precursor to more major cultural happenings at the Bay Area stadium?
For more data-driven live event analyses, follow The Anchor.
Nike has recently pivoted away from its "Consumer Direct Acceleration" strategy in favor of a more multi-channel distribution approach. What does the data say about this shift? We dove into traffic numbers and audience composition metrics to find out.
In 2020, Nike introduced its "Consumer Direct Acceleration" strategy that had aimed to expedite the company's DTC pivot in an effort to regain control of the brand and own the customer relationship directly. But the emphasis on owned channels did not yield the desired results – in fact, the move away from wholesale may have helped smaller sneaker companies take over shelf space and market share from the legacy sportswear brand.
In mid-2023, Nike shifted to a more balanced, multi-channel approach, and by late 2023, Nike was once again selling its products through retail partners such as DSW and Macy's. More recently, in May 2025, Nike announced that it would be resuming direct sales on Amazon – a channel the brand exited in 2019 – in an effort to reach customers where they shop.
Diving into year-over-year monthly traffic numbers for Nike stores nationwide underscores the merits of the recent strategic shift. Visits to Nike stores have been trending negative for eight months straight, validating the recent company-wide pivot back towards a more holistic, multi-channel approach.
Using Spatial.ai PersonaLive data to compare the audience composition in Nike's captured market with the audience composition in some captured markets of some of its largest retail partners further highlights the advantages of Nike's new multi-channel approach.
The data shows that Nike already does a great job of reaching "Ultra Wealthy Families," "Young Professionals," and "Educated Urbanites" through its owned stores – the share of these segments in Nike's trade area is larger than in the trade areas of any of its main partners. But both DSW and DICK's Sporting Goods reach more suburban families than Nike, with a larger share of "Wealthy Suburban Families" and "Upper Suburban Diverse Families" in their trade areas than in Nike's. And Macy's and Foot Locker seem to be better positioned to reach "Near-Urban Diverse Families" and "Young Urban Singles".
The distinct audience composition of each retail partner suggests that a varied wholesale approach is necessary to achieve comprehensive market coverage, allowing Nike to reach a far broader spectrum of consumers than its own stores can capture alone.
Nike's return to a multi-channel approach suggests that achieving comprehensive market coverage requires a balanced strategy, leveraging partners to engage with a broader spectrum of consumers in addition to building out owned DTC channels.
For more data-driven retail insights, visit placer.ai/anchor.
In today’s challenging dining market, restaurants are battling for consumer attention through special deals, limited time offers (LTOs), and pop-culture collaborations. We dove into the data to see how several special recent events at Chipotle, IHOP, and Jack in the Box helped drive visits to these chains.
Earlier this year, Chipotle leaned into the Stanley Cup excitement with an LTO designed especially for hockey fans. On Monday, April 21st, 2025 – just two days after the start of Round 1 playoffs – Chipotle offered one of its classic BOGO (buy one get one free) deals for anyone wearing a hockey jersey who dined at a participating location after 3:00 PM.
Nationwide, the promotion sparked a substantial 34.4% visit boost during the hours of the offer compared to an average Monday. But in Minneapolis-St. Paul, at the heart of the so-called “State of Hockey”, visits surged by an astonishing 77.3% – the most seen in any metro area throughout the U.S. – underscoring just how impactful relevant LTOs can be in the right market.
It’s no secret that everybody loves free stuff. But another recent LTO shows that people also embrace the chance to do good. On March 4th, 2025, hungry diners flocked to IHOP restaurants nationwide to snag free pancakes – no purchase required! – at participating locations. The promotion, part of the chain’s month-long charitable drive, encouraged guests to donate to Feeding America.
IHOP’s promotion spurred visit increases across the country. But it struck a particular chord in certain northeastern markets – especially in New Jersey, where a local franchise owner’s interviews about the event’s charitable aspect helped motivate a remarkable 142.5% visit spike. And on the West Coast, particularly in California, the promotion’s success was supported by the chain’s “20k for Pancake Day” event in Santa Monica, held on March 1, 2025 to raise money for Feeding America, which garnered substantial media coverage.
But freebies aren’t the only way to drive traffic. On May 29th, 2025, Jack in the Box created plenty of buzz with the launch of its late-night T-Pain Munchie Meal, available after 9:00 PM. By the week of June 2nd, hungry night owls were flocking to Jack in the Box in droves, driving substantial increases in late-night traffic.
The late-night offer increased the proportion of nighttime visits to 25.1% during the week of June 2nd, compared to a 12-month average of 23.0%. The largest nighttime visit increase came on Thursday, June 5th, likely due to excitement for T-Pain’s June 6 debut in “Jack Zone Wars,” a custom in-game Fortnite world built specifically for this collaboration. And with T-Pain’s June 26th live-stream Fortnite event still ahead, momentum will likely continue to build as the month wears on.
These recent promotions at Chipotle, IHOP, and Jack in the Box highlight the power of well-timed, relevant LTOs to create excitement and boost traffic. By tapping into local cultural trends, charitable causes, and pop-culture collaborations, restaurants can stay top of mind – even in a crowded dining market.
For more data-driven dining insights follow The Anchor.
Since its emergence from bankruptcy in late 2020, JCPenney has been on a slow and steady comeback trajectory. Last year, the company continued closing underperforming stores and revamped its loyalty program, which helped it achieve a year-over-year (YoY) visit gap of just 3.0% and a YoY gap in average visits per location of just 1.8% in Q4 2024.
Part of last year's success was likely also due to the company's investments in major promotional efforts – and now JCPenney is back in the advertising game with its new "Yes, JCPenney" national ad campaign. We dove into the data to see how these marketing efforts are bearing fruit.
Although JCPenney has been gradually improving its metrics, the chain generally underperformed the department store category for most of 2024 – until traffic turned around in October and November 2024, at the height of the brand's "Really Big Deals Reveals" campaign. Visits to JCPenney then declined below the category average again, with the chain underperforming the category between December 2024 and March 2025 – with the exception of February, when the chain's "Petite Power List" campaign may have temporarily boosted visits.
But recently, the company launched a major nationwide campaign titled "Yes, JCPenney," with the goal of challenging and overcoming outdated consumer perceptions of the brand. The ads started running in April 2025, and traffic to the chain picked up significantly – with year-over-year (YoY) visits to JCPenney up 0.7% and 3.0% in April and May 2025, respectively.
Diving into May 2025 YoY traffic to the chain by DMA indicates that the "Yes, JCPenney" has been met with broad success, with the chain seeing visit strength across the country. The visit increases were especially notable in the South and Midwest – with DMAs in South Dakota, Missouri, Indiana, Kentucky, Arkansas, and Texas seeing major lifts – suggesting that the focus on style and value connected deeply with consumers in these regions.
Diving into the recent audience shifts at JCPenney suggests that part of the campaign's success may be attributed to its resonance with single shoppers. Using the Experian: Mosaic dataset reveals that nationwide, the share of "Singles and Starters" in JCPenney's captured market edged up slightly from 11.2% in May 2024 to 11.3% in May 2025, while the share of "Significant Singles" rose from 4.4% to 4.7%.
And though these nationwide shifts are relatively small ones, in some DMAs where JCPenney saw a particularly notable YoY visit increase, the share of singles in the chain’s trade area increased more significantly. For example, May YoY data shows that JCPenney visits in New York, NY, increased by 9.8%, while the share of "Significant Singles" grew from 22.7% to 26.1%. And in Tyler-Longview, TX, visits increased 18.0% YoY in May 2025 while the share of "Singles and Starters" rose from 12.8% to 14.0% in the same period.
JCPenney's success in increasing its resonance with single consumers – who are likely younger, and who may be less familiar with the legacy brand – suggests that the "Yes, JCPenney" campaign may be attracting a new generation of shoppers to the chain.
The initial surge in May 2025 foot traffic, particularly among younger, single shoppers, is quite promising. Will the company succeed in converting shoppers brought in through the "Yes, JCPenney" campaign into sustained visitors and loyal customers?
Keep up with The Anchor to find out.
Apparel retail has experienced significant setbacks in recent years, from the COVID-19 pandemic to supply chain disruptions to inflation – and now the emerging threat of tariffs. Yet, the sector continues to adapt. We took a look at the overall performance of the luxury apparel segment to see how things are holding up as the year's first half draws to a close.
The current economic climate has posed significant challenges to the apparel retail segment, and luxury retail has not been immune. The category saw its visits slow year-over-year throughout 2024, likely owing to the accumulated strain of inflation and rising prices. Yet, a surprising opportunity is now emerging, stemming from an unexpected catalyst: tariff concerns.
While apparel visits (excluding the off-price segment) generally slowed year-over-year, luxury apparel experienced only a single month of visit declines – in February '25 – likely owing to the comparison to a leap year and a longer February 2024. And more recently, luxury apparel has been performing especially well, with the segment seeing year-over-year (YoY) increases of 4.7% and 4.4% in April and May 2024, respectively – perhaps driven by the risk of price hikes and the uncertainty around the current tariff landscape.
Diving into the audience composition for nationwide luxury brands reveals that the category's current strength is likely driven in part by a more affluent and more suburban consumer base. Over the past four years, the median household income (HHI) in luxury chains' captured market has increased – rising from $101.9K in May 2025 to $108.0K in May 2025. During this period, the share of suburban consumers in the category's trade area also grew, from 39.1% in May 2022 to 41.9% in May 2025.
This suggests that the luxury sector's current resilience is being powered by an increasingly affluent and suburban clientele who are likely better insulated from broader economic pressures.
Despite operating in a challenging environment, luxury retail is finding ways to keep its visits up. Will the segment continue to rally?
Visit Placer.ai/anchor for the latest data-driven retail insights.
Many retail and dining chains performed well in 2024 despite the ongoing economic uncertainty. But with the consumer headwinds continuing into 2025, which brands can continue pulling ahead of the pack?
This report highlights 10 brands (in no particular order) that exhibit significant potential to grow in 2025 – as well as three chains that have faced some challenges in 2024 but appear poised to make a comeback in the year ahead. Which chains made the cut? Dive into the report to find out.
Through 2024, visits to Sprouts Farmers Market locations increased an average of 7.2% year-over-year (YoY) each month, outpacing the wider grocery segment standard by an average of six percentage points. And not only were visits up – monthly visits per location also grew YoY.
The promising coupling of overall and visits per location growth seems driven by the brands’ powerful understanding of who they are and what they bring to the market. The focus on high quality, fresh products is resonating, and the utilization of small- format locations is empowering the chain to bring locations to the doorstep of their ideal audiences.
This combination of forces positions the brand to better identify and reach key markets efficiently, offering an ideal path to continued growth. The result is a recipe for ongoing grocery success.
CAVA has emerged as a standout success story in the restaurant industry over the past several years. Traditionally, Mediterranean concepts have not commanded the same level of demand as burger, sandwich, Mexican, or Asian fast-casual concepts, which is why the category lacked a true national player until CAVA's rise. However, evolving consumer tastes have created a fertile landscape for Mediterranean cuisine to thrive, driven by factors such as social media influence, expanded food options via third-party delivery, growing demand for healthier choices, the rise of food-focused television programming, and the globalization of restaurant concepts .
CAVA’s success can be attributed to several key factors. Roughly 80% of CAVA locations were in suburban areas before the pandemic, aligning well with consumer migration and work-from-home trends. Additionally, CAVA was an early adopter of digital drive-thru lanes, similar to Chipotle’s "Chipotlanes," and began developing these store formats well before the pandemic. The brand has also utilized innovative tools like motion sensors in its restaurants to optimize throughput and staffing during peak lunchtime hours, enabling it to refine restaurant design and equipment placement as it expanded. CAVA’s higher employee retention rates have also contributed to its ability to maintain speed-of-service levels above category averages.
These strengths allowed CAVA to successfully enter new markets like Chicago in 2024. While many emerging brands have struggled to gain traction in new areas, CAVA’s visit-per-location metrics in recently entered markets have matched its national averages, positioning the brand for continued growth in 2025.
Ashley’s recent strategy shift to differentiate itself through experiential events, such as live music, workshops, and giveaways, is a compelling approach in the challenging consumer discretionary category. Post-pandemic, commercial property owners have successfully used community events to boost visit frequency, dwell time, and trade area size for mall properties. It’s no surprise that retailers like Ashley are adopting similar strategies to engage customers and enhance their in-store experience.
The decision to incorporate live events into its marketing strategy reflects the growing demand for experiential and immersive retail experiences. While home furnishings saw a surge in demand during the pandemic, the category has struggled over the past two years, underperforming other discretionary retail sectors compared to pre-pandemic levels. Recognizing this challenge, Ashley’s rebrand focuses on creating interactive and memorable experiences that allow customers to engage directly with its products and explore various design possibilities. In turn, this has helped to drive visits from trade areas with younger consumers with lower household incomes.
Ashley has leaned into collaborations with interior designers and industry experts to offer informative sessions and workshops during these events. These initiatives not only attract traffic but also provide valuable insights into customers’ preferences, which can be used to refine product offerings, enhance customer service, and shape future marketing efforts. This approach is particularly relevant as millennials and Gen Z drive new household formation. While still early, Ashley’s pivot to live events is showing promising results in attracting visits and increasing customer engagement.
Department stores have had many challenges in navigating changing consumer behavior and finding their place in an evolving retail landscape. Nordstrom, an example of department store success in 2024, has been able to maintain a strong brand relationship with its shoppers and regain its footing with its store fleet. While the chain has certainly benefited from catering to a more affluent, and less price sensitive, consumer base, it still shines in fostering a shopping experience that stands out.
Value might be a driver of retail visitation across the industry, but for Nordstrom, service and experience is paramount. The retailer has downplayed promotional activity in favor of driving loyalty among key visitors. Nordstrom also has captured higher shares of high-value, younger consumer segments, which defies commonly held thoughts about department stores. The chain was a top visited chain during Black Friday in 2024, showcasing that it’s top of mind for shoppers for both gift giving and self-gifting.
What’s next? Nordstrom announced at the end of December that it plans to go private with the help of Mexican retail chain Liverpool. We expect to see even more innovation in store experience, assortments and services with this newfound flexibility and investment. And, we cannot forget about Nordstrom Rack, which allows the retailer to still engage price-conscious shoppers of all income levels, which is certainly still a bright spot as we head into 2025.
Visits are up, and the audience visiting Sam’s Club locations seems to be getting younger which – when taken together – tells us a few critical things. First, Sam’s Club has parlayed its pandemic resurgence into something longer term, leveraging the value and experience it provides to create loyal customers. Second, the power of its offering is attracting a newer audience that had previously been less apt to take advantage of the unique Sam’s Club benefits.
The result is a retailer that is proving particularly adept at understanding the value of a visit. The membership club model incentives loyalty which means that once a visitor takes the plunge, the likelihood of more visits is heightened significantly. And the orientation to value, a longer visit duration, and a wide array of items on sale leads to a larger than normal basket size.
In a retail segment where the value of loyalty and owning ‘share of shopping list’ is at a premium, Sam’s Club is positioned for the type of success that builds a foundation for strength for years to come.
Raising Cane’s exemplifies the power of focus by excelling at a simple menu done exceptionally well. Over the past several years, the chain has been one of the fastest-growing in the QSR segment, driven by a streamlined menu that enhances speed and efficiency, innovative marketing campaigns, and strategic site selection in both new and existing markets. Notably, Raising Cane’s ranked among the top QSR chains for visit-per-location growth last year. Unlike many competitors that leaned on deep discounts or nostalgic product launches to boost traffic in 2024, Raising Cane’s relied on operational excellence to build brand awareness and drive visits. This approach has translated into some of the highest average unit sales in the segment, with restaurants averaging around $6 million in sales last year.
Raising Cane’s operational efficiency has also been a key driver of its rapid expansion, growing from 460 locations at the end of 2019 to more than 830 heading into 2025. This includes over 100 new store openings in 2024 alone, placing it among the top QSR chains for year-over-year visit growth. The chain’s ability to maintain exceptional performance while scaling rapidly highlights its strong foundation and operational strategy.
While Life Time has fitness at its core, it has also expanded to become a lifestyle. Healthy living is its mantra and this extends to both the gym aspect, but also the social health of its members with offerings like yoga, childcare, personalized fitness programs, coworking, and even an option for luxury living just steps away.
With all these choices, it’s no wonder that its members are more loyal than others in its peer group.
To the delight of book lovers everywhere, Barnes & Noble is back in force. With a presence in every single state and approximately 600 stores, location options are growing to browse bestsellers, chat with in-store bibliophiles, or grab a latte. Stores are feeling cozier and more local, with handwritten recommendations across the store. The chain’s extensive selection of gifts and toys mean that one can stop in for more than just books. The membership program is also relaunching, rewarding members for their purchases. Even though some locations have downsized, efficiency is up with average visits per square foot increasing over the last 3 years. Customers are also lingering, with nearly 3 in 10 visitors staying 45 minutes or longer.
With options for a “third place” that’s not home or work dwindling, Barnes & Noble is poised to fill that hole.
From its origins as a corner grocery store in Queens, NY 42 years ago, H Mart now boasts over 80 stores throughout the US. Shoppers are enticed by the aroma of hot roasted sweet potatoes wafting through the store, the opportunities to try new brands like Little Jasmine fruit teas, and the array of prepared foods such as gimbap and japchae. In addition to traditional Korean, Chinese, and Japanese groceries, H Mart’s assortment has expanded to staple items and American brands as well like Chobani yogurt or Doritos.
As the Hallyu wave sweeps across the nation and K-pop stars like Rose top the charts for the eight straight week with the catchy “APT”, so too is the appetite for Asian food. At the second-most visited H Mart in the nation in Carrollton, TX, the ethnic makeup of customers is 39% White, 14% Black, 23% Hispanic or Latino, and 20% Asian – reflecting the truly universal appeal of this supermarket chain.
Beauty retail had a transformative 2024, with a general cooling off in demand for the category. Competition between chains has increased and delivering quality products, expertise and services is critical to maintain visits. Against this backdrop, Bluemercury stands out as a shining star in parent company Macy’s portfolio of brands, with the brand well positioned to take on this next chapter of beauty retail.
Bluemercury’s success lies in its ability to be a retailer, an expert, and a spa service provider to its consumers. Placer data has shown that beauty chains with a service and retail component tend to attract more visitors than those who just specialize in retail offerings, and Bluemercury is no exception. The chain also focuses solely on the prestige market within the beauty industry and caters to higher income households compared to the broader beauty category; both of those factors have contributed to more elastic demand than with other retailers.
Bluemercury’s bet on product expertise and knowledge combined with a smaller format store help to foster a strong connection between the beauty retailer and its consumers. The brand overindexes with visitors “seeking youthful appearance” and has cemented itself as a destination for niche and emerging beauty brands. As the larger Macy’s brand grapples with its transformation, Bluemercury’s relevance and deep connection to its consumer base can serve as an inspiration, especially as the beauty industry faces mounting uncertainty.
Competitors like Dutch Bros and 7Brew are on the rise, critical office visitation patterns remain far behind pre-pandemic levels, and the chain did not end the year in the most amazing way in terms of visit performance. But there is still so much to love about Starbucks – and the addition of new CEO Brian Niccol positions the coffee giant to rebound powerfully.
The focused attention on leaning into its legendary ‘third place’ concept is in excellent alignment with the shift to the suburbs and hybrid work and with audiences that continue to show they value experience over convenience. But the convenience-oriented customer will likely also benefit from the brand’s recent initiatives, including pushes to improve staffing, mobile ordering alignment and menu simplification. In addition, the brand is still the gold standard when it comes to owning the calendar, as seen with their annual visit surges for the release of the Pumpkin Spice Latte or Red Cup Day and their ability to capitalize on wider retail holidays like Black Friday and Super Saturday.
The combination of the tremendous reach, brand equity, remaining opportunities in growing markets and the combined ability to address both convenience and experience oriented customers speaks to a unique capacity to regain lost ground and drive a significant resurgence against the expectations of many.
Retail has had its challenges this year, with many consumers opting for off-price to snag deals – but the strength of the Adidas brand should not be underestimated. Gazelles and Sambas are still highly coveted, and a partnership with Messi x Bad Bunny racked up over a million likes. Consumers are favoring classic silhouettes across both shoes and clothing, and nothing says classic like those three stripes.
Gap, and its family of brands including Old Navy and Banana Republic, are synonymous with American apparel retail. The namesake brand has always been at the center of comfort, value and style, but over time lost its way with consumers. However, over the past year and a half, the reinvigoration of the Gap family of brands has started to take shape under the direction of CEO Richard Dickson.
New designs, collaborations, splashy marketing campaigns and store layouts have taken shape across the portfolio. While we haven’t seen a lot of change in visitation to stores over the past year, trends are certainly moving in the right direction and outpacing many other brands in the apparel space. Gap has also reinserted itself into the fabric of American fashion this past year with designs for the Met Gala.
The benefit of Gap Inc.’s portfolio is that each brand has a distinct and unique audience of consumers that it draws from. This allows each brand to focus on meeting the needs of its visitors directly instead of trying to be all things for a broader group of consumers. Old Navy in particular has a strong opportunity with consumers as value continues to be a key motivator.
Gap has done all of the right things to not only catch up to consumers’ expectations but to rise beyond them. Even as legacy store-based retail brands have seen more disruption over the past few years, Gap is ready to step back into the spotlight.
The diversity of brands featured in this report highlight the variety of categories and strategic initiatives that can drive retail and dining success in 2025.
Sprouts’ focus on quality products and small-format stores, CAVA’s rise as a suburban dining powerhouse, and Nordstrom’s commitment to customer experience all highlight how understanding and responding to consumer needs can drive success. Brands like Ashley Furniture, Sam’s Club, H Mart, and Life Time have shown how offering a unique value proposition within a crowded segment, leveraging loyalty, and creating memorable experiences can fuel growth. And Raising Cane’s demonstrates the power of simplicity and operational efficiency in building momentum.
At the same time, niche players like Bluemercury are excelling by catering to specific audiences with authenticity and expertise. And while Starbucks, Adidas, and Gap Inc. face challenges, the three companies’ brand equity and revitalization efforts suggest potential for a significant comeback.
The holiday shopping season traditionally stretches from Black Friday to New Years Eve: Shoppers looking to snag deals, purchase gifts, or enhance their celebrations drive visit spikes at retailers across the country. And although many consumers expressed concern over high prices impacting their holiday budget, spending in 2024 actually increased compared to 2023, with brick-and-mortar stores playing a key role in last year’s holiday season.
So where were the largest holiday spikes? How did last year’s calendar configuration impact retail traffic? Which segment came out ahead – and how did dining fit into the mix? Most importantly – what can we learn from the 2024 holiday season to prepare for 2025?
The holiday shopping season is the busiest time of the year for many retail categories. Between Black Friday and December 31st 2024, daily visits to brick-and-mortar stores increased 12.7%, on average, compared to the rest of the year.
Department stores led the pack, with visits to the segment 102.1% higher than the pre-holiday season average – likely aided by strong Black Friday performances. Other favorite gifting categories, including beauty & self care (72.7%), hobbies, gifts & crafts (60.9%), recreational & sporting goods (55.5%), clothing (41.8%), and electronics stores (32.7%) also received significant traffic boosts. Shopping centers benefited as well with a 24.8% increase in daily visits over the holiday season. Retailers in these segments can capitalize on their holiday popularity and stand out amidst the crowd by promoting their brand early and ensuring their staffing and inventory can accommodate the season’s traffic increases.
The holidays are also a time for entertainment – and purchasing gifts for hosts – which likely helped drive the 48.4% and 41.7% traffic increases at liquor stores and at furniture & home furnishings retailers, respectively. Superstores and discount & dollar stores – with their selection of affordable giftable products and entertainment essentials – also saw holiday-driven visit bumps of 21.2% and 20.2%, respectively. Retailers may choose to highlight seasonal items and hosting-friendly products to increase these traffic bumps in 2025.
Pet stores & services received a smaller (10.0%) bump than the wider retail average – indicating that, although some shoppers buy gifts for their fur babies, pets may not be at the top of most Americans’ gift lists. And visits to the home improvement segment were essentially on par with the pre-holiday period – indicating that the holidays are not the time for extensive home renovation projects. But home improvement chains looking to get in on the holiday action might consider promoting decorations and smaller giftable items in December.
And despite the grocery frenzy of Turkey Wednesday and Christmas Eve Eve, the Grocery segment received a relatively minor holiday boost of 5.0% – perhaps due to holiday travelers skipping their weekly grocery haul. Grocers who lean into prepared foods or pre-packaged meal kits might get an additional bump.
Although the holidays drive retail visit surges across the country, some regions see a bigger traffic bump than others.
In December 2024, almost all 50 states (with the exception of Wyoming ) received a holiday-driven retail traffic boost ranging from a 3.3% (Montana) to a 16.8% (New Hampshire). On a regional basis, the South received the largest increase: The West South Central, East South Central, and South Atlantic divisions received a collective 12.2% increase in daily visits between Black Friday and New Years Eve compared to the pre-Black Friday daily average. (Washington, D.C. saw a slight visit decline of 0.4%, likely due to the many residents leaving the capital for the holiday break.) Retailers in this region may choose to increase staffing and inventory ahead of the 2025 holiday season to handle the increased demand.
Meanwhile, the Midwest region had the smallest holiday-driven traffic spike (9.2%) – despite starting the season ahead of the pack, with the highest Black Friday weekend visit boost. This suggests that Midwestern retailers may have more success with early promotions than with last-minute discounts.
While the holiday season drove an overall retail visit boost nationwide, diving deeper into the data reveals that different retail segments peak at different points of the holiday season.
Most categories – especially the ones that tend to offer steep post-Thanksgiving discounts, such as recreational & sporting goods, department stores, electronics stores, and beauty retailers – received the biggest visit spikes on Black Friday. Retailers in these categories may benefit from promotional campaigns ahead of Thanksgiving to cater to early shoppers and maximize their performance on their busiest day.
Other segments that carry more affordable gifts, stocking stuffers, and food items gained momentum as Christmas approached – with superstores visits spiking on December 23rd and discount & dollar stores peaking on December 24th. These retailers may get even larger end-of-year visit bumps by offering discounts and bundles to last-minute shoppers.
The grocery segment received its largest boost ahead of Thanksgiving, with visits also surging on the days before Christmas as home cooks picked up supplies for the holiday dinner. Grocers who can save their shoppers time during this busy period by offering curbside pickup, pre-prepped ingredients or meal kits, and other conveniences may see particularly strong performances in 2025.
Calendar shifts also play an important role in shaping holiday shopping patterns. Last year, Super Saturday and “Christmas Eve Eve” – each a significant milestone in its own right – coincided on December 23rd, 2023 to create a supercharged shopping event that generated massive visit spikes at retailers across categories.
But in 2024, when the milestones occurred separately, important differences emerged between retailers. Gift-shopping destinations like Macy’s, Nordstrom, and Best Buy saw bigger visit spikes on Super Saturday, while retailers like Target, Walmart, and Costco – carrying both gifts and food items – saw visits surge higher on December 23rd. Dollar Tree, a prime destination for affordable stocking stuffers, also experienced a more pronounced visit spike on Super Saturday.
Predictably, this year’s pre-Christmas milestones generally drove smaller individual visit spikes, as shoppers spread their errands across a longer period. But the stand-alone Super Saturday on December 21st 2024 also allowed consumers to prioritize gift-shopping on Saturday and shop for groceries and last minute stocking stuffers on December 23rd – benefiting certain retailers.
Nordstrom, for instance, saw visits soar to 215.9% above the chain’s 2024 daily average on December 21, 2024 – surpassing the 196.2% increase recorded on December 23, 2023. Macy’s also experienced a slightly higher Super Saturday visit boost this year. Next year, retailers can expect another spread-out pre-Christmas shopping period, with Super Saturday falling on December 20th, 2025 – five days before the holiday. Gift-focused retailers can leverage this timing by ramping up promotions in the run-up to Super Saturday – or by enhancing offerings on December 23rd to capture more late-season shoppers.
Big box retailers like Target, Walmart, and Costco, conversely, can double down on December 23rd or amplify earlier deals to capture a larger share of Super Saturday traffic. And retailers across categories can benefit from the more extended last-minute shopping period by implementing multi-day sales and promotions that encourage repeat visits and drive traffic throughout the week.
Turkey Wednesday – the day before Thanksgiving – is traditionally the grocery sector’s time to shine. And this year didn’t disappoint: On November 27th, 2024, visits to traditional grocery mainstays like Kroger, Safeway, and H-E-B shot up by a remarkable 66.9% to 79.2% compared to the 2024 daily average. And on December 23rd, foot traffic to the chains rose once again, though somewhat more moderately, as shoppers geared up for Christmas celebrations.
But the holiday season stock-up, it turns out, is about more than just food. Whether to help smooth out the rough edges of family interactions or to take celebrations to the next level, consumers also make pre-holiday runs to liquor stores. On Turkey Wednesday, leading spirit purveyors outperformed traditional grocery stores with epic 140.1% to 236.5% visit spikes. And the day before Christmas Eve was an even bigger milestone for the segment, with foot traffic skyrocketing by a staggering 153.6% to 283.8% above daily averages.
Ethnic supermarkets – chains like El Super and Vallarta Supermarket – also thrived on these traditional pre-holiday grocery store milestones. But like liquor stores, they saw bigger visit spikes on December 23rd, as customers likely sought out ingredients for their festive holiday dinners.
Grocery stores seeking to maximize the power of these pre-holiday milestones in 2025 could enhance their liquor selections and launch targeted promotions in the lead-up to both Thanksgiving and Christmas.
Dining venues are also impacted by the rhythms of the holiday season – but each segment within the dining industry follows its own unique seasonal trajectory.
Visits to the fast-casual, coffee, and fine-dining segments increased the week before Thanksgiving, with fast-casual and coffee visits peaking on Wednesday and fine-dining peaking on Thanksgiving day. Both coffee and fine-dining chains also received a small traffic bump on Black Friday, with coffee traffic likely aided by consumers looking to refuel during their shopping.
But beginning in mid-December, the fine-dining category pulled ahead of the other dining segments, picking up steam as the month wore on before peaking on December 23rd and 24th. And while traffic predictably declined on Christmas Day, the drop was less pronounced than for the other analyzed segments. Fine dining then resumed its strong showing on December 26th, maintaining elevated visits through the following days, potentially reflecting its appeal as a festive holiday dining destination for families.
Coffee chains and fast-casual restaurants also enjoyed moderately elevated December traffic, with smaller visit spikes on December 23rd. Traffic to both segments then slowed during the holiday – though coffee chains continued to see higher-than-average foot traffic on Christmas Eve – before tapering off as the month drew to a close.
Looking ahead to 2025, each dining segment can take steps to maximize its holiday impact. Fine dining chains can attract more special-occasion celebrants with unique holiday-themed menu items – paired with targeted promotions that make its premium offerings more accessible to families. Meanwhile, fast-casual and coffee chains can capitalize on high-traffic days like December 23rd by catering to the needs of busy holiday shoppers – extending operating hours and offering streamlined ordering and pickup options.
The 2024 holiday season proved strong for most retail categories, with each retail category displaying a different holiday visit pattern. This year’s calendar layout also presented a unique advantage, with a longer stretch between Super Saturday and Christmas compared to last year.
By analyzing 2024 holiday regional visit trends, understanding the role that each year’s specific calendar configuration plays in shaping consumer behavior, and identifying the unique retail milestones for each chain and category, retail and dining stakeholders can refine their strategies and make the most of the 2025 holiday season.
