Skip to main content
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
0
0
0
0
----------
0
0
Articles
Article
Allbirds: Flying Towards New Opportunities
Allbirds rose to prominence during the direct-to-consumer (DTC) boom, quickly gaining a loyal following. But the brand faced challenges in recent years and closed some stores to optimize its fleet. How has this shift impacted foot traffic? We take a closer look.
Bracha Arnold
Mar 10, 2025
2 minutes

Allbirds rose to prominence during the direct-to-consumer (DTC) boom, quickly gaining a loyal following. However, the brand faced challenges in recent years and, in 2024, made a strategic pivot to optimize its store fleet and significantly rightsize its retail footprint. How has this shift impacted foot traffic? We took a closer look.

Rightsizing Efforts Paying Off

Allbirds closed almost a third of its U.S. store fleet in the first three quarters of 2024 – downsizing from 45 U.S. stores at the end of 2023 to 31 stores as of September 2024 – leading to expected declines in overall visit numbers. But as the number of Allbirds stores in operation fell, visits per location increased steadily – suggesting that the company is successfully consolidating its physical footprint and funneling visitors to its most successful stores.

California Dreamin’ 

While Allbirds has locations in a number of states across the country, its main stronghold remains its home state of California. And diving into the visit data reveals that its rightsizing strategy has paid off handsomely in the state, with YoY visits per location surging by 28.2% in January 2025 compared to 19.8% YoY growth nationwide, suggesting that Allbirds is successfully optimizing its footprint to focus on high-performing markets.

Concentrating Stores in Wealthier Areas

Rightsizing typically allows brands to focus on their best-performing markets – and it looks like Allbirds has succeeded in that regard. Between January 2024 and January 2025, the median household income (HHI) in Allbirds’ captured market rose from $108.5K to $125.6K. Similarly, the share of "Educated Urbanites" and "Ultra-Wealthy Families" Spatial.ai: PersonaLive segments increased, indicating that the brand is now catering to a more affluent visitor base that could help it weather economic uncertainties and wider retail challenges.

Sprinting Ahead

Allbirds’ strategic repositioning seems to be delivering some of the desired results. By focusing efforts on high-performance locations and the shopper experience, the brand is seeing higher visits per location and a more engaged customer base.

Will Allbirds continue to soar?

Visit Placer.ai to find out. 

Article
Placer.ai Mall Index: February 2025
With 2025 firmly underway, how are mall visits performing? We took a look at February's data to find out.
Shira Petrack
Mar 7, 2025
3 minutes

Mall Visits Held Steady in February 

Last year was a leap year, so February 2025 had one less day than February 2024 – leading to dips in year-over-year (YoY) monthly comparisons across the board, including in the mall space.

But comparing YoY at average daily visits – a more accurate analysis of YoY performance when comparing a regular year to a leap year – reveals that visits to indoor malls and open-air shopping centers held relatively stable in February 2025, despite the sharp drop in consumer confidence. And both mall types outperformed the wider retail YoY average – highlighting the ongoing resilience of the retail format.

Meanwhile, outlet malls continued lagging behind both overall retail numbers and the other two mall types. This mall type tends to attract a slightly lower-income visitor base, which could be more susceptible to economic uncertainties – and outlet mall shoppers may have avoided long travels in the cold, preferring to look for discounted items online or in off-price stores closer to home.

Valentine’s Day Boost

Malls’ unique position as both shopping centers and entertainment hubs likely contributed to malls’ stable February visitation patterns amidst the wider consumer headwinds. All three mall types saw significant visit increases on Valentine’s Day (February 14th) along with a rise in the share of evening (7 PM to 10 PM) visits. At the same time, only outlet malls saw a slight increase in the share of shorter visits (under 30 minutes) on Valentine’s Day.

This data suggests that malls played a role in many consumers’ Valentine’s Day celebrations – both in serving as a one-stop shop for gifts and as a centralized place with a variety of dining and entertainment options for the perfect Valentine’s date night.

Malls’ Enduring Draw 

The steady February foot traffic coupled with strong engagement on key holidays like Valentine’s Day underscores the enduring role of malls as more than just shopping destinations. As we move further into 2025, the ability of malls to adapt and cater to evolving consumer behaviors will remain a critical factor in their continued success.

For more data-driven retail insights visit placer.ai

Article
Beauty Retail: Changes, and Challenges Ahead
How are beauty retailers performing as consumers shift their focus to other discretionary categories? We took a look at visits to major retailers like Ulta to find out.
Elizabeth Lafontaine
Mar 6, 2025
4 minutes

Shifting Consumer Preferences Impact Beauty Retail 

The beauty industry’s reign over specialty retail may be slowly coming to an end in 2025. In the post-pandemic retail economy, beauty had been an outlier as it continued to grow visitation despite declines in other discretionary categories and a general pullback in retail demand. Beauty retailers were primed for the interaction of mass and prestige beauty growth; brands at both the low and high end benefited as consumers' appetite for make up and skincare exploded. 

But in 2024, consumers began to shift their focus away from beauty and back towards other discretionary categories, such as apparel and home furnishings. At the same time, we’ve also observed more caution amongst consumers surrounding all discretionary demand. Beauty tends to do well during times of economic uncertainty; items are small and generally less expensive than other discretionary purchases like shoes or accessories. 

However, the category’s sustained success over the past few years may have run out, even as consumers look for value and small indulgences. Beauty executives warned of these headwinds in early 2024, and Placer’s visit trends have corroborated the softening of trends across the industry.

Beauty Still Growing – But At a Slower Pace

2024 visits to beauty and self care retail chains grew 1.5% versus the previous year, compared to 18% growth in 2023 and 17% growth in 2022. There was a true shift in momentum of this industry over the last year, and the deceleration of growth is in stark contrast to the industry’s flourishing in the immediate post-pandemic years. 

When we put this into the context of broader discretionary retail, the trends in beauty counter those of apparel and home furnishings, who accelerated their rebounds throughout last year. There are a myriad of reasons for these changes in 2024, but major beauty brands have shared a drop-off in demand and waning sales, signs that point to changing consumer behavior instead of a shift in channel preference from physical to digital.

Ulta Beauty had been driving much of the growth of the beauty industry, due to its positioning as a destination for both mass and prestige beauty products. This business model, which served it well over the past few years, also exposed some potential hurdles as demand decelerated in 2024. Ulta’s visit growth in 2024 was just 1.9% year-over-year (2.5% YoY growth for Q4 2024), which surpassed other beauty chains, but slowed dramatically compared to previous trends. 

Ulta’s Target Shop-in-Shops May Be Cannibalizing Visits From Stand-Alone Stores 

A potential source of Ulta’s visit growth declaration could be one of its greatest opportunities over the past few years; its shop-in-shop partnership with Target. The two chains attract similar consumer demographics and align in their value offerings to shoppers. Looking at Placer’s cross visitation analysis, among visitors to Ulta Beauty, those who also visited Target increased from 86.9% in 2022 to 90.1% in 2024. Ulta visitors may be choosing to visit an Ulta outpost in Target more frequently than in the past, due to the convenience. But, that increase in visits to Target may be cannibalizing visit frequency to standalone Ulta Beauty locations. 

Shift in Ulta’s Visitor Base

Another change to Ulta Beauty’s overall visitation comes from the distribution of visitors to the retail chain. There were declines in the share of visits to Ulta from wealthier, suburban, and younger consumer segments, which account for the largest consumer bases for the retailer. There have been slight increases in the share of visits by Blue Collar Families and diverse shopper segments, but those consumers are likely to be more constrained in purchasing power than Ulta’s core shoppers.

What’s in Store for Beauty in 2025? 

Overall, the beauty space’s journey in 2024 is likely an indicator of what’s to come, especially for the larger chains. One retailer that has been the exception to the rule is Bluemercury, which Placer selected as a 10 Top Brands to Watch in 2025. For the remainder of the industry, retailers must find their reason for consumers to visit, despite a potential decline in demand for the category.

Article
Who Attends the Super Bowl and the Daytona 500?
Two of the biggest sporting events of the year – the Super Bowl and the Daytona 500 – took place in February 2025. We dove into the location analytics and demographic characteristics of visitors for both events to find out who attends the Big Game and the Great American Race.
Ezra Carmel
Mar 6, 2025
3 mintues

Two of the biggest sporting events of the year – the Super Bowl and the Daytona 500 – took place in February 2025. We dove into the location analytics and demographic characteristics of visitors for both events to find out who attends the Big Game and the Great American Race.

Super Bowl Demographics

Super Bowl tickets aren’t cheap, and combined with elevated travel costs, attending the game comes with a hefty price tag. So it may be no surprise that “Ultra Wealth Families” – Spatial.ai: Personalive segment for the nation’s wealthiest households – are consistently the largest segment within the stadiums’ captured markets* on game day. The same trend persists for NFL’s conference championships, indicating that regardless of the region in which the biggest games are played, fans in attendance come from relatively similar, affluent households. 

*A venue’s captured market is derived by the census block groups (CBGs) from which the venue draws its visitors, weighted by the share of visits from each, and thus reflects the population that actually visits the venue.

Daytona 500 Demographics

Visitors to the Daytona 500, it seems, are a more diverse cohort. Although the race is the most prestigious in NASCAR, tickets are available at price-points that suit a variety of budgets. And analyzing the visitor base of Daytona International Speedway on race day in 2025 reveals that the event’s relative affordability seemed to have attracted visitors from all walks of life: The venue’s trade area included a wide range of psychographic segments – ranging from the wealthiest families to retirement-age folks on a budget – demonstrating the diversity of the audience in attendance.

Where Do Super Bowl and Daytona 500 Visitors Come From?

Analysis of the 2025 Super Bowl and Daytona 500’s trade areas, which reflect the regions from which the venues received visitors on the day, reveals other key differences between the events’ attendees. 

As was the case for previous Super Bowls, the 2025 Super Bowl at the Caesars Superdome in New Orleans, LA drew visitors from the country’s major metro areas – and from some of the wealthiest – including New York City, Los Angeles, San Francisco, and Miami. The trade area also revealed elevated attendance from the teams’ home regions – Kansas City, MO and Philadelphia, PA – likely by the squads’ die-hard fans, and robust visitation from the host region (the New Orleans area), as local football fans appeared to take advantage of the opportunity to attend a Super Bowl close to home.

The 2025 Daytona 500's trade area, however, revealed a more tilted regional distribution of visitors. Although the event did draw fans from all over the country, most of the Daytona International Speedway attendees came from the Eastern United States, and Florida in particular – which hosts the race every year. This suggests that while the Daytona 500 attracts visitors from all over the country, the event is particularly popular among locals.

Want more data-driven event insights? Visit Placer.ai

Article
The $1B Question: Why Dave’s Hot Chicken Is a QSR Powerhouse
Dave's Hot Chicken is reportedly in talks to sell itself to Roark Capital for $1 billion. We took a look at the chicken chain's growth potential to highlight why Dave's is such a lucrative player in the QSR space.
R.J. Hottovy
Mar 5, 2025
1 minute

Wondering why Dave's Hot Chicken is reportedly in talks to sell itself to Roark Capital for $1 billion? One key reason is its strong growth potential. In 2024, chicken chains outpaced the broader QSR category in both new restaurant openings and increased visits per location. Dave's Hot Chicken stands out among them, with Placer's data showing it was one of the top performers in visit-per-location growth among chains with more than 100 locations last year.

Article
Kroger’s Grocery Dominance in 2025
The Kroger Company is one of the largest grocery retailers in the U.S, and the company continues to play a key role in the supermarket industry in 2025. We dove into traffic data for the company as a whole and for its leading banners to understand what 2025 may hold in store for the corporation.
Shira Petrack
Mar 5, 2025
3 minutes

The Kroger Company is one of the largest grocery retailers in the U.S, and the company continues to play a key role in the supermarket industry in 2025. We dove into traffic data for the company as a whole and for its leading banners to understand what 2025 may hold in store for the corporation.  

Kroger’s Role in the Wider Grocery Landscape 

Kroger and its variety of banners play a key role in the U.S. grocery landscape, with the company receiving around 16% of all visits to grocery stores nationwide (excluding non-traditional grocers such as superstores and wholesale clubs). And although Kroger’s visit share varies by state, the company receives more than a quarter of all grocery visits in 18 states, including four states – West Virginia, Utah, Colorado, and Kentucky – where Kroger receives more than half of the state’s grocery visits. 

It seems, then, that the company is positioned to continue having a major impact on the U.S. grocery market in 2025 – even without the addition of Alberstons’ grocery portfolio.

Foot Traffic to Kroger Holds Steady

The company’s recent visit performance also highlights Kroger’s ongoing resilience within an evolving grocery landscape. Traffic data shows that overall visits to Kroger chains held steady in 2024, with yearly visits just 1.3% lower than in 2023.

And the visit stability continued into 2025, with year-over-year (YoY) visits up every week in January 2025 just slightly below 2024 levels in February 2025 – indicating that shoppers are remaining loyal to Kroger’s chains amidst the inflationary environment.

Which Kroger Banners Are Performing Best?

Kroger operates a variety of banners, each catering to different regional markets and consumer segments. And analyzing 2024 visit data for Kroger’s largest chains shows overall stability across the portfolio – although some banners experienced slightly stronger growth while others did post minor visit gaps. 

California-based Food 4 Less led the way with a 2.5% YoY visit increase in 2024, and Colorado-based King Soopers posted YoY visit growth as well. Smith’s, which operates in most of the West, Ralphs in California, and Harris Teeter in the Southeast and Mid-Atlantic stayed within one percentage point of their 2023 visit performance. Arizona-based Fry’s and the company’s namesake banner Kroger also remained close to their 2023 traffic levels, while Fred Meyer and Pick ‘n Save saw minimal YoY visit gaps.

Kroger’s steady foot traffic highlights its strong consumer loyalty and adaptability. And as the grocery sector continues to shift, the company’s ability to maintain its stable performance across its portfolio and regions of operations will ensure it maintains its status as a grocery giant in 2025 and beyond.

For more data-driven retail insights, visit placer.ai

Reports
INSIDER
Report
6 Trends Still Defining Post- Pandemic Consumer Behavior
Dive into the data five years post-COVID to uncover six fundamental shifts in consumer behavior since the pandemic.
Placer Research
July 17, 2025
10 minutes

Key Takeaways: 

1. Appetite for offline retail & dining is stronger than ever. Both retail and dining visits were higher in H1 2025 than they were pre-pandemic.

2. Consumers are willing to go the extra mile for the perfect product or brand. The era of one-stop-shops may be waning, as many consumers now prefer to visit multiple chains or stores to score the perfect product match for every item on their shopping list.

3. Value – and value perception – gives chains a clear advantage. Value-oriented retail and dining segments have seen their visits skyrocket since the pandemic. 

4. Consumer behavior has bifurcated toward budget and premium options. This trend is driving strength at the ends of the spectrum while putting pressure on many middle-market players. 

5. The out-of-home entertainment landscape has been fundamentally altered. Eatertainment and museums have stabilized at a different set point than pre-COVID, while movie theater traffic trends are now characterized by box-office-driven volatility.   

6. Hybrid work permanently reshaped office utilization. Visits to office buildings nationwide are still 33.3% below 2019 levels, despite RTO efforts.

The first half of 2025 marked five years since the onset of the pandemic – an event that continues to impact retail, dining, entertainment, and office visitation trends today. 

This report analyzes visitation patterns in the first half of 2025 compared to H1 2019 and H1 2024 to identify some of the lasting shifts in consumer behavior over the past five years. What is driving consumers to stores and dining venues? Which categories are stabilizing at a higher visit point? Where have the traffic declines stalled? And which segments are still in flux? Read the report to find out. 

Retail Outperforming Dining

In the first half of 2025, visits to both the retail and dining segments were consistently higher than they were in 2019. In both the dining and the retail space, the increases compared to pre-COVID were probably driven by significant expansions from major players, including Costco, Chick-fil-A, Raising Cane's, and Dutch Bros, which offset the numerous retail and dining closures of recent years. 

The overall increase in visits indicates that, despite the ubiquity of online marketplaces and delivery services, consumer appetite for offline retail and dining remains strong – whether to browse in store, eat on-premises, collect a BOPIS order, or pick up takeaway. 

Product and Brand Focused Consumers Bypass Convenience 

A closer look at the chart above also reveals that, while both retail and dining visits have exceeded pre-pandemic levels, retail visit growth has slightly outpaced the dining traffic increase. 

The larger volume of retail visits could be due to a shift in consumer behavior – from favoring convenience to prioritizing the perfect product match and exhibiting a willingness to visit multiple chains to benefit from each store's signature offering. Indeed, zooming into the superstore and grocery sector shows an increase in cross-shopping since COVID, with a larger share of visitors to major grocery chains regularly visiting superstores and wholesale clubs. It seems, then, that many consumers are no longer looking for a one-stop-shop where they can buy everything at once. Instead, shoppers may be heading to the grocery stores for some things, the dollar store for other items, and the wholesale club for a third set of products. 

This trend also explains the success of limited assortment grocers in recent years – shoppers are willing to visit these stores to pick up their favorite snack or a particularly cheap store-branded basic, knowing that this will be just one of several stops on their grocery run.  

Value-Oriented Categories Fuel Retail Growth 

Value-Forward Retail Categories Still Growing

Diving into the traffic data by retail category reveals that much of the growth in retail visits since COVID can be attributed to the surge in visits to value-oriented categories, such as discount & dollar stores, value grocery stores, and off-price apparel. This period has been defined by an endless array of economic obstacles like inflation, recession concerns, gas price spikes, and tariffs that all trigger an orientation to value. The shift also speaks to an ability of these categories to capitalize on swings – consumers who visited value-oriented retailers to cut costs in the short term likely continued visiting those chains even after their economic situation stabilized.

Some of the visit increases are due to the aggressive expansion strategies of leaders in those categories – including Dollar General and Dollar Tree, Aldi, and all the off-price leaders. But the dramatic increase in traffic – around 30% for all three categories since H1 2019 – also highlights the strong appetite for value-oriented offerings among today's consumers. And zooming into YoY trends shows that the visit growth is still ongoing, indicating that the demand for value has not yet reached a ceiling. 

Value Alone Doesn't Drive Success

While affordable pricing has clearly driven success for value retailers, offering low prices isn't a guaranteed path to growth. Although traffic to beauty and wellness chains remains significantly higher than in 2019, this growth has now plateaued – even top performers like Ulta saw slight YoY declines following their post-pandemic surge – despite the relatively affordable price points found at these chains.

Some of the beauty visit declines likely stems from consumers cutting discretionary spending – but off-price apparel's ongoing success in the same non-essential category suggests budget constraints aren't the full story. Instead, the plateauing of beauty and drugstore visits while off-price apparel visits boom may be due to the difference in value perception: Off-price retailers are inherently associated with savings, while drugstores and beauty retailers, despite carrying affordable items, lack that same value-driven brand positioning. This may suggest that in today's market, perceived value matters as much as actual affordability.

Traffic to Chains Selling Big-Ticket Products Significantly Below 2019 Levels 

Another indicator of the importance of value perception is the decline in visits to chains selling bigger-ticket items – both home furnishing chains and electronic stores saw double-digit drops in traffic since H1 2019. 

And looking at YoY trends shows that visits here have stabilized – like in the beauty and drugstore categories – suggesting that these sectors have reached a new baseline that reflects permanently shifted consumer priorities around discretionary spending.

Bifurcation of Consumer Behavior  

Mid-Market Apparel Underperforms Luxury & Off-Price

A major post-pandemic consumer trend has been the bifurcation of consumer spending – with high-end chains and discount retailers thriving while the middle falls behind. This trend is particularly evident in the apparel space – although off-price visits have taken off since 2019 (as illustrated in the earlier graph) overall apparel traffic declined dramatically – while luxury apparel traffic is 7.6% higher than in 2019. 

Bifurcated Dining Behavior

Dining traffic trends also illustrate this shift: Categories that typically offer lower price points such as QSR, fast casual, and coffee have expanded significantly since 2019, as has the upscale & fine dining segment. But casual dining – which includes classic full-service chains such as Red Lobster, Applebee's, and TGI Fridays – has seen its footprint shrink in recent years as consumers trade down to lower-priced options or visit higher-end venues for special occasions. 

Chili's has been a major exception to the casual dining downturn, largely driven by the chain's success in cementing its value-perception among consumers – suggesting that casual dining chains can still shine in the current climate by positioning themselves as leaders in value. 

Are Consumers De-Prioritizing Experiences? 

Consumers' current value orientation seems to be having an impact beyond the retail and dining space: When budgets are tight, spending money in one place means having less money to spend in another – and recent data suggests that the consumer resilience in retail and dining may be coming at the expense of travel – or perhaps experiences more generally.  

While airport visits from domestic travelers were up compared to pre-COVID, diving into the data reveals that the growth is mostly driven by frequent travelers visiting airports two or more times in a month. Meanwhile, the number of more casual travelers – those visiting airports no more than once a month – is lower than it was in 2019. 

This may suggest that – despite consumers' self-reported preferences for "memorable, shareable moments" – at least some Americans are actually de-prioritizing experiences in the first half of 2025, and choosing instead to spend their budgets in retail and dining venues. 

Stability and Volatility in the Entertainment Space

The out of home entertainment landscape has also undergone a significant change since COVID – and the sector seems to have settled into a new equilibrium, though for part of the sector, the equilibrium is marked by consistent volatility. 

Museums & Eatertainment Reach New Set Point 

Eatertainment chains – led by significant expansions from venues like Top Golf – saw a 5.5% visit increase compared to pre-pandemic levels, though YoY growth remained modest at 1.1%. On the other hand, H1 2025 museum traffic fell 10.9% below 2019 levels with flat YoY performance (+0.2%). The minimal year-over-year changes in both categories suggest that these entertainment segments have found their new post-COVID equilibrium. 

The rise of eatertainment alongside the drop in museum visits may also reflect the intense focus on value for today's consumers. Museums in 2025 offer essentially the same value proposition that they offered in 2019 – and for some, that value proposition may no longer justify the entrance fee. But eatertainment has gained popularity in recent years as a format that offers consumers more bang for their buck relative to stand-alone dining or entertainment venues – which makes it the perfect candidate for success in today's value-driven consumer landscape.  

But movie theaters traffic trends are still evolving – even accounting for venue closures, visits in H1 2025 were well below H1 2019 levels. But compared to 2024, movie traffic was also up – buoyed by the release of several blockbusters that drove audiences back to cinemas in the first half of 2025. So while the segment is still far from its pre-COVID baseline, movie theaters retain the potential for significant traffic spikes when compelling content drives consumer demand.

The blockbuster-driven YoY increase can perhaps also be linked to consumers' spending caution. With budgets tight, movie-goers may want to make sure that they're spending time and money on films they are sure to enjoy – taking fewer risks than they did in 2019, when movie tickets and concession prices were lower and consumers were less budget-conscious. 

Office Traffic Slowly Inching Up  

H1 2025 also brought some moderate good news on the return to office (RTO) front, with YoY visits nationwide up 2.1% and most offices seeing YoY office visit increases – perhaps due to the plethora of RTO mandates from major companies. But comparing office visitation levels to pre pandemic levels highlights the way left to go – nationwide visits were 33.3% below H1 2019 levels in H1 2025, with even RTO leaders New York and Miami still seeing 11.9% and 16.1% visit gaps, respectively. 

So while the data suggests that the office recovery story is still being written – with visits inching up slowly – the substantial gap from pre-pandemic levels suggests that remote and hybrid work models have fundamentally reshaped office utilization patterns.

Post-COVID Stabilization of Consumer Behavior 

Five years post-pandemic, consumer behavior across the retail, dining, entertainment, and office spaces has crystallized into distinct new patterns.

Traffic to retail and dining venues now surpasses pre-pandemic levels, driven primarily by value-focused segments. But retail and dining segments that cater to higher income consumers –such as luxury apparel and fine dining – have also stabilized at a higher level, highlighting the bifurcation of consumer behavior that has emerged in recent years. Entertainment formats show more variability – while eatertainment traffic has settled above and museums below 2019 levels, and movie theaters still seeking stability. Office spaces remain the laggard, with visits well below pre-pandemic levels despite corporate return-to-office initiatives showing modest impact.

It seems, then, that the new consumer landscape rewards businesses that can clearly articulate their value proposition to attract consumers' increasingly selective spending and time allocation – or offer a premium product or experience catering to higher-income audiences.

INSIDER
Report
‍Out-Of-Home Dining in 2025: Performance & Consumer Trends  
Dive into the data to find out how the dining category is performing in 2025, which segments are coming out on top, and how dining consumer behavior has shifted in recent years.
June 26, 2025
10 minutes

Key Takeaways:

1. Overall dining traffic is mostly flat, but growth is concentrated in specific areas.

While nationwide dining visits were nearly unchanged in early 2025, western states like Utah, Idaho, and Nevada showed moderate growth, while states in the Midwest and South, along with Washington D.C., saw declines.

2. Fine dining and coffee chains are growing through expansion, not just busier locations.

These two segments were the only ones to see an increase in total visits, but their visits-per-location actually decreased, indicating that opening new stores is the primary driver of their growth.

3. Higher-income diners are driving the growth in resilient categories.

The segments that saw visit growth—fine dining and coffee—also attracted customers with the highest median household incomes, suggesting that affluent consumers are still spending on dining despite economic headwinds.

4. Remote work continues to reshape dining habits.

The share of suburban customers at fine dining establishments has increased since 2019, while it has decreased for coffee chains. This reflects a shift towards "destination" dining closer to home and away from commute-based coffee runs.

5. Limited-service restaurants own the weekdays; full-service restaurants win the weekend.

QSR, fast casual, and coffee chains see the majority of their traffic from Monday to Friday, whereas casual and fine dining see a significant spike in visits on weekends.

6. Each dining segment dominates a specific time of day.

Consumer visits are highly predictable by the hour: coffee leads in the early morning, fast casual peaks at lunch, casual dining takes the afternoon, fine dining owns the dinner slot, and QSR captures the late-night crowd.

Year-over-Year Dining Traffic Trends 

Dining Visits Mostly Up in the West, Down in Most of Midwest and East  

Overall dining visits held relatively steady in the first five months of 2025, with year-over-year (YoY) visits to the category down 0.5% for January to May 2025 compared to the same period in 2024. Most of the country saw slight declines (less than 2.0%), though some states and districts experienced larger drops: Washington, D.C, saw the largest visit gap (-3.6% YoY), followed by Kansas and North Dakota (-2.9%), Arkansas (-2.8%), Missouri and Kentucky (-2.6%), Oklahoma (-2.1%), and Louisiana (-2.0%). 

Still, there were several pockets of moderate dining strength, specifically in the west of the United States. January to May 2025 dining visits in Utah, Idaho, and Nevada increased 1.8% to 2.4% YoY, while the coastal states saw traffic rise 0.6% (California) to 1.2% (Washington). Vermont also saw a slight increase in dining visits (+1.9%). 

Coffee & Fine Dining See Strongest Overall Visit Growth 

Diving into visit trends by dining segment shows that fine dining and coffee saw the strongest overall visit trends, with visits to the segments up 1.3% and 2.6% YoY, respectively, between January and May 2025. But visits per location trends were negative for both segments – a decline of 0.8% YoY for fine dining and 1.8% for coffee during the period – suggesting that much of the visit strength is due to expansions rather than more crowded restaurants and coffee shops. 

In contrast, full-service casual dining saw overall visits decrease by 1.5%, while visits per location remained stable (+0.2%) YoY between January and May 2025. Several casual dining chains have rightsized in the past twelve months – including Red Lobster, TGI Fridays, and Outback Steakhouse – which impacted overall visit numbers. But the data seems to show that their rightsizing was effective, as the remaining locations successfully absorbed the traffic and maintained performance levels from the previous year. And the monthly data also provides much reason for optimism, with May traffic up both overall and on a visit per location basis – suggesting that the casual dining segment is well positioned for growth in the second half of 2025. 

Meanwhile, QSR and fast casual chains saw similar minor visits per venue dips (-1.5% and -1.2%, respectively). At the same time, QSR also saw an overall visit dip (-0.8%) while traffic to fast casual chains increased slightly (+0.3%) – suggesting that the fast casual segment is expanding more aggressively than QSR. But the two segments decoupled somewhat in May, with overall traffic and visits per venue to fast casual chains up YoY while traffic remained flat and visits per venue fell slightly for QSR – perhaps due to the relatively greater affluence of fast casual's consumer base. 

Dining Demographics

Visitor Income Levels Hold Steady in Most Segments 

Analyzing the income levels of visitors to the various dining segments over time shows that each segment followed a slightly different trend – and the differences in visitor income may help explain some of the current traffic patterns. 

The only three segments with YoY visit growth – casual dining, fine dining, and coffee – also had the highest captured market median household income (HHI). Although the median HHI in the captured market of upscale and fine dining chains fell after COVID, it has risen back steadily over time and now stands at $98.0K – slightly higher than the $97.1K median HHI between January to May 2019. This may explain the segment's resilience in the face of wider consumer headwinds. Meanwhile, the median HHI at fast casual and coffee chains has fallen slightly, perhaps due to aggressive expansions in the space – including Dave's Hot Chicken and Dutch Bros – which likely broadened the reach of the segments, driving visits up and trade area median HHI down.   

Like fine dining, casual dining also saw its trade area median HHI increase slightly over time – but the segment has still been facing visit dips. This could mean that, even though consumers trading down to casual dining may have boosted the trade area median HHI for the segment, it still might not have been enough to make up for the customers lost to tighter budgets. 

The QSR segment saw its trade area median HHI remain remarkably steady – and visits to the segment have also been quite consistent – staying between $70.6K and $70.9K between 2019 and 2025 – which may explain why the segment's visits remained relatively stable YoY. 

Suburban Dining Patterns

Diving into the psychographic segmentation shows that, although the fine dining segment attracted visitors from the highest-income areas between January and May 2025, fast casual chains drew the highest share of visitors from suburban areas, followed by casual dining and coffee. QSR attracted the smallest share of suburban visitors, with just 30.5% of the category's captured market between January and May 2025 belonging to Spatial.ai: PersonaLive suburban segments. 

But looking at the data since 2019 reveals small but significant changes in the shares of suburban audiences in some categories' captured markets. And although the percentage changes are slight, these represent hundreds of thousands of diners every year. 

The data shows that shares of suburban segments in the captured markets of fine dining chains have increased, while their share in the captured market of coffee chains has decreased. The shares of suburban visitors to QSR, fast casual, and casual chains have remained relatively steady. 

This may suggest that the COVID-19 pandemic and the subsequent rise of remote and hybrid work models are still impacting consumer dining habits, benefiting destination-worthy experiences in suburban locales such as fine dining chains while reducing the necessity of daily coffee runs that were often tied to commuting and office work. Meanwhile, the stability in QSR, fast casual, and casual dining segments could indicate that these categories continue to meet consistent suburban demand for convenience and everyday dining, largely unaffected by the redistribution seen in the fine dining and coffee sectors.

Dining Consumer Behavior Trends 

Although QSR, fast casual, casual dining, fine dining, and coffee all fall under the wider dining umbrella, the data shows distinct consumer behavior patterns regarding visits to these five categories. 

Limited Service Leads Weekday Visit Share, Full Service Rules the Weekend 

Limited service segments, including QSR, fast casual, and coffee tend to see higher shares of visits on weekdays, while full service segments – casual dining and fine dining – receive higher shares of weekend visits. Diving deeper shows that QSR has the largest share of weekday visits, with 72.3% of traffic coming in between Monday and Friday, followed by fast casual (69.8% of visits on weekdays) and coffee (69.4% of visits on weekdays.) Looking at trends within the work week shows that QSR receives a slightly larger visit share between Monday and Thursday compared to the other limited service segments. Meanwhile, coffee seems to receive the smallest share of Friday visits – 16.3% compared to 17.0% for fast casual and 17.2% for QSR. 

On the full-service side, casual dining and fine dining chains have relatively similar shares of weekend visits (39.0% and 38.8%, respectively), but fine dining also sees an uptick of visits on Fridays (with 19.1% of weekly visits) as consumers choose to start the weekend on a festive note. 

Each Segment Owns a Different Daypart

Hourly visit patterns also show variability between the segments. Coffee is the unsurprising leader of early visits, with 14.6% of visits taking place before 8 AM and, almost two-thirds (64.9%) of visits taking place before 2 PM. Fast casual leads the lunch rush (29.4% of visits between 11 AM and 2 PM), casual dining chains receive the largest share of afternoon (2 PM to 5 PM) visits, and fine dining chains receive the largest share of dinner visits, with almost 70% of visits taking place between 5 PM and 11 PM. QSR leads the late night visit share – 4.1% of visits take place between 11 PM and 5 AM – followed by casual dining chains (3.2% late night and overnight visit share), likely due to the popularity of 24-hour diners. 

This suggests that each dining segment effectively "owns" a different part of the day, from the morning coffee ritual and the quick lunch break to the leisurely evening meal and late-night cravings.

Shorter Visits in Most Segments 

An analysis of average visit duration also reveals a small but lasting shift in post-pandemic dining behavior. Between January and May 2025, the average dwell time for nearly every dining segment was shorter than during the same period in 2019. This efficiency trend is evident across limited-service categories like QSR, fast casual, and coffee shops, suggesting a continued emphasis on speed and convenience. 

The one notable exception to this trend is upscale and fine dining, where the average visit duration has actually increased compared to pre-COVID levels. This may suggest that, while visits to most segments have become more transactional, consumers are treating fine dining more as an extended, deliberate experience, reinforcing its position as a destination-worthy occasion.

INSIDER
Report
Crafting Targeted Promotions in 2025: A Regional Perspective
Dive into the data to see how consumer response to major promotional events – from Black Friday and the back-to-school shopping rush to brand-crafted LTOs – varies by market.
June 19, 2025

Key Takeaways

1. The Midwest is the only region where Black Friday retail visits outpace Super Saturday.

But several major Midwestern markets, including Chicago and Detroit, actually see higher shopper turnout on Super Saturday.

2. Holiday season demographic shifts also vary across regions. 

Nationwide, electronics stores see a slight uptick in median household income (HHI) in December – yet in certain markets, electronics retailers such as Best Buy see a drop in captured market median HHI during this period. 

3. Back-to-school shopping starts earliest for clothing and office supplies retailers in the South Central region, likely tied to earlier school schedules. 

But back-to-school visits surge higher for these retailers in the Northeast later in the season. 

4. The share of college students among back-to-school shoppers varies by region

In August 2024, “Collegians” made up the largest share of Target’s back-to-school shopping crowd in New England, and the smallest in the West. 

5. Mother’s Day drives the biggest restaurant visit spikes in the Middle Atlantic Region, while Father’s Day sees its biggest boosts in the South Atlantic states

Mother’s Day diners also tend to travel farther to celebrate, suggesting an extra effort to treat mom. 

6. Western states proved particularly responsive to McDonald’s recent Minecraft promotion. 

During the week of A Minecraft Movie’s release, the promotion drove significantly higher visit spikes in the West than in the Eastern U.S.

Zooming in on Local Trends

Retailers rely on promotional events to fuel sales – from classics like Black Friday and back-to-school sales to unique limited-time offers (LTOs) and pop-culture collaborations. Yet consumer preferences and behavior can vary significantly by region, making it critical to tailor campaigns to local markets. 

This report dives into the data to reveal how consumers in 2025 are responding to major retail promotions, exploring both broad regional trends and more localized market-level nuances. Where is Black Friday most popular, and which areas see a bigger turnout on Super Saturday? Where are restaurants most packed on Mother’s Day, and where on Father’s Day? Which region kicks off back-to-school shopping – and where are August shoppers most likely to be college students? And also – which part of the country went all out on McDonald’s recent Minecraft LTO? 

Read on to find out. 

The Holiday Season: A Regional Story

Promotions aimed at boosting foot traffic on key holiday season milestones like Black Friday and Super Saturday are central to retailers’  strategies across industries. The day after Thanksgiving and the Saturday before Christmas typically rank among in-store retail’s busiest days, last year generating foot traffic surges of 50.1% and 56.3%, respectively, compared to a 12-month daily average. And 

But a closer look at regional data shows that these promotions land differently across the country. In the Midwest, Black Friday outperformed Super Saturday last year, fueling the nation’s biggest post-Thanksgiving retail visit spike – a testament to the milestone’s strong local appeal. Meanwhile, in the Western U.S. Black Friday trailed well behind Super Saturday, though both milestones drove smaller upticks than in other regions. And in New England and the South Central states, Super Saturday achieved its biggest impact, suggesting that last-minute holiday specials may resonate especially well in that area. 

Plenty of Local Variety

Digging deeper into major Midwestern hubs shows that even within a single region, holiday promotions can produce widely different responses.

In St. Louis, Indianapolis, and Minneapolis, for example, consumers followed the broader Midwestern pattern, flocking to stores on Black Friday exhibiting less enthusiasm for Super Saturday deals. By contrast, Chicago and Detroit saw Super Saturday edge ahead, with Chicago’s Black Friday peak falling below the nationwide average of 50.1%.  examples highlight the power of local preferences to shape holiday campaign results.  

Differing Demographic Shifts Across Regions

Holiday promotions don’t just drive visit spikes; they also spark subtle but significant changes in the demographic profiles of brick-and-mortar shoppers, expanding many retailers’ audiences during peak periods. And these shifts, too, can vary widely across regions. 

Outlet malls, department stores, and beauty & self-care chains, for instance, which typically attract higher-income consumers, tend to see slight declines in the median household incomes (HHI) of their visitor bases in December. This dip may be due to promotions drawing in more mid- and lower-income shoppers during the peak holiday season. Electronics stores and superstores, on the other hand, which generally serve a less affluent base, see modest upticks in median HHI in the lead-up to Christmas. 

But once again, drilling further down into regional chain-level data reveals more nuanced regional patterns. Take Best Buy, a leading holiday season electronics destination. In some of the chain’s biggest, more affluent markets – including New York, Los Angeles, and Chicago – the big-box retailer sees small dips in median HHI during December. But in Atlanta and Houston – also relatively affluent, but slightly less so – December saw a minor HHI uptick, hinting at a stronger holiday rush from higher-income shoppers in those cities. 

Back-to-School Bonanzas

Back-to-school promotions also play a pivotal role in the retail calendar, with superstores, apparel chains, office supply stores and others all vying for shopper attention. And though summer markdowns drive increased foot traffic nationwide, both the timing of these shifts and the composition of the back-to-school shopping crowd differ among regions. 

A Southern Head Start

Analyzing weekly fluctuations in regional foot traffic to clothing and office supplies stores shows, for example, that back-to-school shopping picks up earliest in the South Central region, likely due to earlier school start dates. 

But the biggest visit peaks occur in the Northeast – with clothing retailer foot traffic surging in New England in late August, and office supplies stores seeing an even bigger surge in the Middle Atlantic region in early September. Retailers and advertisers can plan their back-to-school deals around these differences, targeting promotions to local trends. 

A New England Collegian Affair

Though K-12 families drive much of the back-to-school rush, college student shoppers also play a substantial role. And here, too, their participation varies by region. 

For instance, the “Collegians” segment accounted for 2.2% of Target’s shopper base nationwide over the past year – rising to 3.0% in August 2024. But regionally, the share of “Collegians” soared as high as 4.0% in New England versus just 2.2% in the West. So while retailers in New England may choose to lean into the college vibe, those in Western states may place greater emphasis on families with children.

Mother’s Day and Father’s Day: Differing Dining Peaks 

When it comes to dining, Mother’s Day and Father’s Day are the busiest days of the year for the full-service restaurant (FSR) category, as families treat their parents to a hassle-free meal out. And eateries nationwide capitalize on this trend by offering a variety of deals and promotions that add a little extra charm (and value) to the experience. 

Atlantic Specials

Nationwide, Mother’s Day drives more FSR foot traffic than Father’s Day – except in parts of the Pacific Northwest, where Father’s Day traditions run especially deep. Still, the size of these holiday boosts varies substantially by region.  

This year, for instance, Mother’s Day (May 11, 2025) drove the largest FSR surge in the Middle Atlantic, with the South Atlantic and Midwest not far behind. Father’s Day, by contrast, saw its biggest lift in the South Atlantic. Mother’s Day proved least resonant in the West, whereas Father’s Day had its smallest impact in New England.

Going the Extra Mile for Mom

Dining behavior also differs between the two occasions. Mother’s Day celebrants display a slight preference for morning FSR visits and a bigger one for afternoon visits, while Father’s Day crowds favor evenings – perhaps reflecting a preference for sports bars and later dinners with dad. Another interesting nuance: On Mother’s Day, a larger share of FSR visits originate from between 3 and 50 miles away compared to Father’s Day, suggesting that families go the extra mile – sometimes literally – to celebrate mom. 

Self-Styled Celebrations: Driving Traffic with DIY Milestones

While established dates like Black Friday or Mother’s Day naturally spur promotions, brands can also craft their own moments with limited-time offers (LTOs). And much like holiday campaigns, these retailer-led events can produce varied outcomes across different regions.   

Fast food restaurants, for example, have leaned heavily on limited-time offers (LTOs) and pop-culture tie-ins to fuel buzz in what remains a challenging overall market. And McDonald’s recent Minecraft promotion, launched on April 1, 2025 to coincide with the April 3 release of A Minecraft Move, shows just how impactful the practice can be. 

Nationally, the Minecraft promotion (featuring offerings for both kids and adults) drove a 6.9% lift in visits during the movie’s opening week. But the impact of the promotion was far from uniform across the U.S. Many of McDonald’s Western markets – including Utah, Idaho, Nevada, California, Texas, Arizona, Colorado, and Oregon – recorded visit lifts above 10.0%. Meanwhile, Kentucky saw a 2.1% dip, and several other Eastern states registered modest gains below 3.0%. The McDonald’s example illustrates the power of regional tastes to shape the success of even the most creative pop-culture collabs.

Adopting a Regional Lens

Whether it’s properly timing holiday and back-to-school discounts, recognizing where Mother’s Day or Father’s Day will resonate more, or pinpointing markets that respond best to pop-culture tie-ins, the data reveals that effective promotions depend heavily on local nuances. And by analyzing regional and DMA-level trends, retailers and advertisers can craft compelling, relevant campaigns that heighten engagement where it matters most. 

Loading results...
We couldn't find anything matching your search.
Browse one of our topic pages to help find what you're looking for.
For more in-depth analyses on a variety of subjects, explore Reports.
The Anchor Logo
INSIDER
Stay Anchored: Subscribe to Insider & Unlock more Foot Traffic Insights
Gain insider insights with our in-depth analytics crafted by industry experts
— giving you the knowledge and edge to stay ahead.
Subscribe