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In my last column for The Anchor, I debuted a new quarterly series, entitled “All The Things I Think I Think About Retail Over The Last Quarter.”
Well, another quarter has come and gone, so that means it is time to dust off the shelves and scorecard past predictions as well as to signal what is most top of mind at present.
So, first, the scorecard. Loyal readers of my first column will remember these predictions:
It has only been three months since I put a stake in the ground on all of them, but on the “Nailed It/Too Early To Tell/Dead Wrong” scale, I am feeling pretty darn good about most of the above.
It is way too early to tell on Macy’s, Bloomie’s, and Wayfair. Same goes for Sam’s Club and Sprouts. And, as much as I would like to take a victory lap on these last two especially, the proof will be in the pudding much more down the road. Though I still am feeling like all six will break my way soon.
Finally, I would be remiss if I didn’t mention Kohl’s. Kohl’s is such a dumpster fire (meme stock, anyone?) that the very same above prediction is also likely in play for whomever gets chosen as Ashley Buchanan’s ultimate successor.
All of which leads me to…
Over the last quarter, Costco and Target have been a tale of two retailers. One stood strong on DEI, while the other kowtowed to public pressure. Both companies stated their contrasting positions publicly this past January, and the traffic results speak for themselves..
Costco has emerged unscathed, as predicted, while Target now faces concerns that it could become the next Kmart or Sears (and for a whole host of reasons beyond DEI).
The biggest takeaway for me, however?
No matter your personal opinions on DEI, the most important thing retail executives have to ask themselves is, “What matters most to our brand?”
Target and Brian Cornell forgot this one important question. They didn’t do their homework, and thereby took their fingers off the pulse of the Target customer, and clearly the customer has been voting with his or her feet.
It will likely take a regime change with a clear stated purpose to get them back.
I missed on Starbucks, and, frankly, I am kind of pissed about it. I was thrilled when Starbucks’ new CEO Brian Niccol announced his intentions to enliven the in-store Starbucks experience. His promise of “4 Minutes or Less” wait times and his introduction of ceramic mugs had me at Frappuccino.
But then something interesting happened on the way to the coffee roaster.
First, few, if any, baristas have ever offered me a ceramic mug at checkout. Plus, the experience of drinking my coffee in said ceramic mug actually adds more friction to the overall Starbucks’ experience because you still have to go back and wait in line to take your coffee to go.
Second, the wait time promise has also fallen flat. When Niccol first made the announcement, I would go into Starbucks, order at the counter, track the wait time on my phone, and, without fail, get served my coffee in under four minutes. I even proudly shared my improved wait time experiences on social media.
I bought into Brian Niccol’s java-flavored Kool-Aid hook, line, and sinker, but, as much it pains me to admit it, I also forgot one important axiom of retailing – never judge anything out-of-the-gate (which, side note, is also why, in contrast, I have not jumped on the Richard Dickson at Gap Inc. bandwagon yet, too).
Any initial promise for Starbucks in Q1 was quickly overshadowed by Starbucks’ Q2 results. Starbucks same-store sales fell for the fifth straight quarter, with U.S. same-store sales down 2%.
Shame on me. I should have known better.
When running stores, it is easy to get store teams behind anything for a short period of time. I simply made the call too early and now worry the pendulum may be swinging back entirely. Part and parcel, people appear to be spending less time, not more time, in Starbucks since the regime change, which doesn’t bode well.
Any Kool-Aid drinking, whether it be for Niccol, for Dickson, or, as Target CEO Brian Cornell has received during his tenure, should always be reserved until one is sure that results are sustainable.
For more data-driven retail insights, visit placer.ai/anchor
The coffee space has become increasingly competitive in recent years. And while traffic to the segment is up, the growth of small and medium sized chains may be coming at the expense of Starbucks. Visits to the reigning coffee giant were down slightly (0.1%) YoY in Q2 2025 while average visits per location declined 4.2% in the same period.
Still, these trends mark an improvement compared to last quarter, when YoY visits and average visits per venue were down 0.9% and 5.4%, respectively – suggesting that the company's "Back to Starbucks" strategy and recent menu innovations are beginning to drive a turnaround.
Meanwhile, Dunkin' – the second-largest coffee chain in the country – is seeing modest growth, with overall visits and average visits per venue up 1.7% and 0.3% YoY, respectively, in Q2 2025. Like Starbucks, Dunkin' showed improvement in Q2 2025 compared to Q1 2025 – perhaps an early sign of strengthening consumer confidence.
But while broader market forces may have helped, Dunkin's Q2 2025 turnaround may also be attributed to the chain's promotional efforts – including a new ad campaign to promote the chain's $6 Meal Deals. As value continues to drive consumer decision-making, Dunkin's emphasis on affordable bundles positions it well to maintain its visit share despite the growing competition in the space.
Dutch Bros, one of the fastest growing coffee brands in recent years, maintained its momentum in Q2 2025, as coffee chains betting on small-format, largely drive-thru locations – including 7Brew, PJ's Coffee, Biggby, and Foxtail – continue to resonate with consumers.
Overall visits to the Oregon-based chain grew 13.8% YoY alongside a 0.8% increase in average visits per venue – indicating that the chain's ongoing expansion is not cannibalizing traffic from existing venues. This bodes well for the brand as it continues its aggressive expansion – 2,029 stores by 2029.
As we look to the second half of 2025, the coffee sector will be characterized by the distinct strategies of its key players. Dutch Bros' aggressive expansion will continue to challenge the incumbents on a local level, while Dunkin's focus on value will likely remain a key advantage with budget-conscious consumers. The ultimate test will be for Starbucks, as the industry leader's ability to translate its strategic innovations into sustained visit growth will determine its capacity to defend its market share.
For more data-driven dining insights, visit placer.ai/anchor.
Shake Shack traffic increased an impressive 13.7% year-over-year (YoY) in Q2 2025 while average visits per venue held relatively steady at -1.7% – indicating that the chain's aggressive expansion strategy is capturing new market share without cannibalizing existing locations.
Meanwhile, although Q2 2025 visits to Wingstop were up 3.6%, the chain's average visits per venue declined 6.3% – which may suggest that discretionary dining brands serving lower-income consumers may be experiencing pressure from tightening household budgets.
Analyzing trade area demographic data reveals that Wingstop's captured market has a median household income of $69.5K – significantly lower than Shake Shack's $97.0K. Wingstop's trade area also includes a much higher proportion of households with children.
Wingstop attracts families with tighter budgets who must stretch their dining dollars further, which likely contributed to the decline in average visits per venue during this period of economic uncertainty. Meanwhile, Shake Shack's appeals to higher-income consumers with more discretionary spending power could explain the chain's impressive visit strength despite the ongoing headwinds.
Looking at the change in visit frequency compared to 2024 also suggests that Wingstop is feeling the impact of its visitors' tighter budgets.
Wingstop still maintains a significant advantage in customer loyalty, with 16.8% to 18.1% repeat monthly visitors in H1 2025 compared to Shake Shack's 10.5% to 11.4%. But comparing these numbers to 2024 reveals that Wingstop's share of repeat visitors has declined slightly since 2024, while Shake Shack has posted modest monthly gains throughout H1 2025.
This shift suggests that budget-conscious families may be reducing their regular Wingstop visits to save money, while Shake Shack's strategic expansion is bringing locations closer to customers which could be driving increased repeat visitation.
Despite facing economic headwinds, Wingstop's continued positive visit growth and superior customer loyalty metrics demonstrate the brand's strong fundamentals and deep connection with its core family demographic.
As economic conditions stabilize, Wingstop's established customer base and proven appeal to budget-conscious families positions the chain for a strong rebound, particularly given that families with children represent a large and resilient market segment that will likely return to regular dining patterns when household budgets recover.
Visit Placer.ai/anchor for the latest data-driven dining insights.
Eyewear chain Warby Parker continues to be a disruptor. The glasses chain got its start online and made the pivot to brick-and-mortar in 2013. And while many retailers who made that move have since shifted to other retail formats, Warby Parker is pressing on – the brand has plans to open 45 new locations in 2025 alone and is partnering with Target to open store-in-stores in H2 2025.
The chain's ongoing expansion drove year-over-year (YoY) visit increases for all months of 2025 so far. Average visits per location showed more variance – average visits per venue declined 2.7% YoY in Q2 2025 – perhaps reflecting the brand's deliberate focus on market penetration and its use of stores as strategic omnichannel touchpoints rather than purely traffic-dependent locations.
Like Warby Parker, footwear brand Allbirds began online before pivoting to physical retail. But Allbirds is now going in a different direction and shrinking rather than expanding its footprint. In March 2024, the company made the strategic decision to shutter about one-third of its store fleet – and the result has been impressive. While overall visits declined YoY by -12.5% in Q2 2025, visits per location surged, increasing by 18.2% in the same period.
Monthly visits followed a similar pattern, with overall visits generally lower than they were in 2024 while visits per location were largely positive – and looking at visits since the beginning of 2025 shows that the YoY overall visit gap has also been narrowing. Visits in January 2025 were 37.1% lower than they were in January 2024, but by June 2025 that visit gap had narrowed to just 15.1%. Meanwhile, average visits per location were elevated by 13.2% YoY in June 2025. This impressive shift highlights that demand for in-store shopping at Allbirds is strong, and the decision to focus on its highest-performing stores has had the intended effect.
Warby Parker and Allbirds have taken divergent approaches to their brick-and-mortar strategy, and both chains are managing to keep things moving forward.
What will H2 look like for these brands? Visit Placer.ai/anchor for the latest data-driven retail insights.
Movie theater visits were up year-over-year in Q2 2025, but traffic generally remains significantly below 2019 levels – with the exception of Cinemark, where visits are almost on par with pre-pandemic levels. We analyzed the data to understand how movie-going behavior has changed since COVID and why Cinemark is staying ahead of the curve.
Movie theater traffic jumped year-over-year (YoY) in Q2 2025 thanks to the release of several successful blockbusters, including A Minecraft Movie, Sinners, Lilo & Stitch, and Mission Impossible: The Final Reckoning.
Still, baseline movie theater attendance remains significantly lower than it was pre-pandemic. And although YoY trends for AMC, Regal, and Cinemark were relatively consistent, comparing these chains' recent visit trends to pre-pandemic traffic reveals major differences in long-term performance.
Between July 2024 and June 2025, visits to the two largest chains – AMC and Regal – were 33.2% and 40.0% lower, respectively, than they were between July 2018 to June 2019. The visits per location gap was slightly narrower – due to rightsizing efforts that consolidated traffic into fewer movie theaters – but the data still indicates that AMC and Regal theaters are generally emptier than they were in 2018-2019.
But bucking the trend is Cinemark, which saw traffic to its flagship Cinemark brand dip just 2.6% compared to pre-COVID, while average visits per location were relatively stable at -0.8%. Thanks to this impressive recovery, Cinemark has significantly strengthened its position in the wider movie theater landscape.
A deeper look at the data confirms Cinemark's success in attracting moviegoers. Cinemark theaters average more visits both per location and per square foot, indicating that their higher visit numbers stem from fuller theaters rather than larger venues or more locations.
But just because Cinemark's visit numbers are relatively aligned with 2018-2019 traffic levels does not mean that the chain has not been impacted by the shift in post-COVID movie-going behavior.
Comparing monthly visits between July 2018-June 2019 and July 2024-June 2025 reveals increased traffic volatility at all three chains, with higher peaks and deeper valleys compared to average monthly baselines. This volatility likely stems from blockbusters playing a more central role in driving movie visits. Fewer consumers now go to movies casually – instead, they save their limited movie budgets for major releases.
The data also shows that all three chains have seen a relative drop in visits to matinee screenings (before 5 PM) along with a relative increase in late-night visits (9 PM to 1 AM) – which could also be consistent with a more intentional and less casual movie-going pattern.
And Cinemark hasn't been immune to these changes. The chain has also experienced similar monthly visit volatility, fewer matinee visits, and more late-night visits – matching the patterns seen at AMC and Regal.
So what is driving Cinemark's success? Some of the answer may lie in its strategic focus on less affluent family audiences. Compared to AMC and Regal, Cinemark attracts visitors from areas with lower median household incomes and higher concentrations of families – a positioning the chain seems to be deliberately cultivating.
Cinemark has built an ecosystem designed for budget-conscious families: their Movie Club membership includes monthly rollover ticket credits and concession discounts, while their Summer Movie Clubhouse offers discounted family packages. Select locations also feature Camp Cinemark auditoriums – screening rooms specifically designed to be child-friendly.
This strategy creates a virtuous cycle. While Cinemark's lower-income audience has tighter entertainment budgets, they're also less likely to have premium home theater setups that compete with the theatrical experience.
When these families do decide to splurge on entertainment, Cinemark's value-oriented approach and family-friendly amenities make it the logical choice – turning occasional visits into a more loyal customer base that sustains traffic even during industry-wide downturns.
While most movie theater chains continue to struggle with significantly lower attendance compared to pre-pandemic levels, the strong YoY performance suggests that the movie theater recovery story is still being written. Cinemark's success demonstrates that chains willing to adapt their strategies to serve underserved audiences can not only survive but thrive in the transformed post-pandemic entertainment landscape.
For more data-driven consumer insights, visit placer.ai/anchor.
Major retailers held promotional events around Amazon's Prime Day sales event. How did the promotional events impact retail foot traffic? And what does the data reveal about the state of consumers going into the second half of 2025?
Comparing daily visits to major retailers during their July campaigns against same-day YTD averages (e.g., Sunday July 6th traffic versus average Sunday visits in 2025) reveals that sales primarily boosted weekday traffic. Visits increased Monday through Friday during the promotional periods, but every retailer that extended its campaign to Saturday – typically the busiest in-store shopping day – experienced traffic declines compared to YTD Saturday averages.
Individual retailer analysis shows Best Buy achieved the strongest response, with visits increasing 13.2% to 21.9% between July 7th and 11th compared to same-day YTD averages, and the final day (Sunday July 13th) posting a 7.2% increase. Conversely, Dollar General saw the weakest performance – only three of seven promotional days generated visit increases, all remaining in low single digits.
This pattern suggests consumers leveraged sales for big-ticket purchases at discounts but didn't use the opportunity to stock up on lower-priced items.
Comparing average daily visits during 2024 and 2025 July campaigns shows generally lower in-store traffic this year. Timing likely played a role – except for Best Buy, all analyzed retailers ran their 2024 campaigns before Amazon Prime Day, while this year all five overlapped with Amazon's event. This means that, unlike in 2024, Target, Walmart, Kohl's, and Dollar General directly competed with Amazon Prime Day in 2025, potentially driving the in-store traffic decline.
This calendar shift makes Walmart's performance particularly noteworthy. Average daily visits during "Walmart Deals" increased 8.9% compared to last year – despite facing direct Amazon competition for the first time.
Walmart's strength may stem from its recent "Who Knew?" advertising campaign, which may have kept the retailer top-of-mind for many customers during this period of intense retail competition.
The YoY visit growth during July campaigns represents another milestone in the company's turnaround and brand refresh, demonstrating the legacy retailer's continued relevance in today's competitive retail landscape.
The data reveals that consumers approached July 2025 promotional events with strategic intent, focusing on high-value purchases during convenient weekday shopping windows rather than impulse buying across all categories.
Walmart's standout performance amid increased competition suggests that strong brand messaging and strategic positioning can overcome market headwinds, providing optimism for retailers heading into the second half of 2025.
For more data-driven retail insights, visit placer.ai/anchor.
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1) Broad-based growth: All four grocery formats grew year-over-year in Q2 2025, with traditional grocers posting their first rebound since early 2024.
2) Value grocers slow: After leading during the 2022–24 trade-down wave, value grocer growth has decelerated as that shift matures.
3) Fresh formats surge: Now the fastest-growing segment, fueled by affluent shoppers seeking health, wellness, and convenience.
4) Bifurcation widens: Growth concentrated at both the low-income (value) and high-income (fresh) ends, highlighting polarized spending.
5) Shopping missions diverge: Short trips are rising, supporting fresh formats, while traditional grocers retain loyal stock-up customers and value chains capture fill-in trips through private labels.
6) Traditional grocers adapt: H-E-B and Harris Teeter outperformed by tailoring strategies to their core geographies and demographics.Bifurcation of Consumer Spending Help Fresh Format Lead Grocery Growth
Grocery traffic across all four major categories – value grocers, fresh format, traditional grocery, ethnic grocers – was up year over year in Q2 2025 as shoppers continue to engage with a wide range of grocery formats. Traditional grocery posted its first YoY traffic increase since Q1 2024, while ethnic grocers maintained their steady pattern of modest but consistent gains.
Value grocers, which dominated growth through most of 2024 as shoppers prioritized affordability, continued to expand but have now ceded leadership to fresh-format grocers. Rising food costs between 2022 and 2024 drove many consumers to chains like Aldi and Lidl, but much of this “trade-down” movement has already occurred. Although price sensitivity still shapes consumer choices – keeping the value segment on an upward trajectory – its growth momentum has slowed, making it less of a driver for the overall sector.
Fresh-format grocers have now taken the lead, posting the strongest YoY traffic gains of any category in 2025. This segment, anchored by players like Sprouts, appeals to the highest-income households of the four categories, signaling a growing influence of affluent shoppers on the competitive grocery landscape. Despite accounting for just 7.0% of total grocery visits in H1 2025, the segment’s rapid gains point to a broader shift: premium brands emphasizing health and wellness are emerging as the primary engine of growth in the grocery sector.
The fact that value grocers and fresh-format grocers – segments with the lowest and highest median household incomes among their customer bases – are the two categories driving the most growth underscores how the bifurcation of consumer spending is playing out in the grocery space as well. On one end, price-sensitive shoppers continue to seek out affordable options, while on the other, affluent consumers are fueling demand for premium, health-oriented formats. This dual-track growth pattern highlights how widening economic divides are reshaping competitive dynamics in grocery retail.
1) Broad-based growth: All four grocery categories posted YoY traffic gains in Q2 2025.
2) Traditional grocery rebound: First YoY increase since Q1 2024.
3) Ethnic grocers: Continued steady but modest upward trend.
4) Value grocers: Still growing, but slowing after most trade-down activity already occurred (2022–24).
5) Fresh formats: Now the fastest-growing segment, driven by affluent shoppers and interest in health & wellness.
6) Market shift: Premium, health-oriented brands are becoming the new growth driver in grocery.
7) Bifurcation of spending: Growth at both value and fresh-format grocers highlights a polarization in consumer spending patterns that is reshaping grocery competition.
Over the past two years, short grocery trips (under 10 minutes) have grown far more quickly than longer visits. While they still make up less than one-quarter of all U.S. grocery trips, their steady expansion suggests this behavioral shift is here to stay and that its full impact on the industry has yet to be realized.
One format particularly aligned with this trend is the fresh-format grocer, where average dwell times are shorter than in other categories. Yet despite benefiting from the rise of convenience-driven shopping, fresh formats attract the smallest share of loyal visitors (4+ times per month). This indicates they are rarely used for a primary weekly shop. Instead, they capture supplemental trips from consumers looking for specific needs – unique items, high-quality produce, or a prepared meal – who also value the ability to get in and out quickly.
In contrast, leading traditional grocers like H-E-B and Kroger thrive on a classic supermarket model built around frequent, comprehensive shopping trips. With the highest share of loyal visitors (38.5% and 27.6% respectively), they command a reliable customer base coming for full grocery runs and taking time to fill their carts.
Value grocers follow a different, but equally effective playbook. Positioned as primary “fill-in” stores, they sit between traditional and fresh formats in both dwell time and visit frequency. Many rely on limited assortments and a heavy emphasis on private-label goods, encouraging shoppers to build larger baskets around basics and store brands. Still, the data suggests consumers reserve their main grocery hauls for traditional supermarkets with broader selections, while using value grocers to stretch budgets and stock up on essentials.
1) Short trips surge: Under-10-minute visits have grown fastest, signaling a lasting behavioral shift.
2) Fresh formats thrive on convenience: Small footprints, prepared foods, and specialty items align with quick missions.
3) Traditional grocers retain loyalty: Traditional grocers such as H-E-B and Kroger attract frequent, comprehensive stock-up trips.
4) Value grocers fill the middle ground: Limited assortments and private label drive larger baskets, but main hauls remain with traditional supermarkets.
5) Fresh formats as supplements: Fresh format grocers such as The Fresh Market capture quick, specialized trips rather than weekly shops.
While broad market trends favor value and fresh-format grocers, certain traditional grocers are proving that a tailored strategy is a powerful tool for success. In the first half of 2025, H-E-B and Harris Teeter significantly outperformed their category's modest 0.6% average year-over-year visit growth, posting impressive gains of 5.6% and 2.8%, respectively. Their success demonstrates that even in a polarizing environment, there is ample room for traditional formats to thrive by deeply understanding and catering to a specific target audience.
These two brands achieve their success with distinctly different, yet equally focused, demographic strategies. H-E-B, a Texas powerhouse, leans heavily into major metropolitan areas like Austin and San Antonio. This urban focus is clear, with 32.6% of its visitors coming from urban centers and their peripheries, far above the category average. Conversely, Harris Teeter has cultivated a strong following in suburban and satellite cities in the South Atlantic region, drawing a massive 78.3% of its traffic from these areas. This deliberate targeting shows that knowing your customer's geography and lifestyle remains a winning formula for growth.
1) Traditional grocers can still be competitive: H-E-B (+5.6% YoY) and Harris Teeter (+2.8% YoY) outpaced the category average of +0.6% in H1 2025.
2) H-E-B’s strategy: Strong urban focus, with 32.6% of traffic from major metro areas like Austin and San Antonio.
3) Harris Teeter’s strategy: Suburban and satellite city focus, with 78.3% of traffic from South Atlantic suburbs.
1. The hypergrowth of Costco, Dollar Tree, and Dollar General between 2019 and 2025 has fundamentally changed the brick-and-mortar retail landscape.
2. Overall visits to Target and Walmart have remained essentially stable even as traffic to the new retail giants skyrocketed – so the increased competition is not necessarily coming at legacy giants' expense. Instead, each retail giant is filling a different need, and success now requires excelling at specific shopping missions rather than broad market dominance.
3. Cross-shopping has become the new normal, with Walmart and Target maintaining their popularity even as their relative visit shares decline, creating opportunities for complementary rather than purely competitive strategies.
4. Dollar stores are rapidly graduating from "fill-in" destinations to primary shopping locations, signaling a fundamental shift in how Americans approach everyday retail.
5. Walmart still enjoys the highest visit frequency, but the other four chains – and especially Dollar General – are gaining ground in this realm.
6. Geographic and demographic specialization is becoming the key differentiator, as each chain carves out distinct niches rather than competing head-to-head across all markets and customer segments.
Evolving shopper priorities, economic pressures, and new competitors are reshaping how and where Americans buy everyday goods. And as value-focused players gain ground, legacy retail powerhouses are adapting their strategies in a bid to maintain their visit share. In this new consumer reality, shoppers no longer stick to one lane, creating a complex ecosystem where loyalty, geography, and cross-visitation patterns – not just market share – define who is truly winning.
This report explores the latest retail traffic data for Walmart, Target, Costco, Dollar Tree, and Dollar General to decode what consumers want from retail giants in 2025. By analyzing visit patterns, loyalty trends, and cross-shopping shifts, we reveal how fast-growing chains are winning over consumers and uncover the strategies helping legacy players stay competitive in today's value-driven retail landscape.
In 2019, Walmart and Target were the two major behemoths in the brick-and-mortar retail space. And while traffic to these chains remains close to 2019 levels, overall visits to Dollar General, Dollar Tree, and Costco have increased 36.6% to 45.9% in the past six years. Much of the growth was driven by aggressive store expansions, but average visits per location stayed constant (in the case of Dollar Tree) or grew as well (in the case of Dollar General and Costco). This means that these chains are successfully filling new stores with visitors – consumers who in the past may have gone to Walmart or Target for at least some of the items now purchased at wholesale clubs and dollar stores.
This substantial increase in visits to Costco, Dollar General, and Dollar Tree has altered the competitive landscape in which Walmart and Target operate. In 2019, 55.9% of combined visits to the five retailers went to Walmart. Now, Walmart’s relative visit share is less than 50%. Target received the second-highest share of visits to the five retailers in 2019, with 15.9% of combined traffic to the chains. But Between January and July 2025, Dollar General received more visits than Target – even though the discount store had received just 12.1% of combined visits in 2019.
Some of the growth of the new retail giants could be attributed to well-timed expansion. But the success of these chains is also due to the extreme value orientation of U.S. consumers in recent years. Dollar General, Dollar Tree, and Costco each offer a unique value proposition, giving today's increasingly budget-conscious shoppers more options.
Walmart’s strategy of "everyday low prices" and its strongholds in rural and semi-rural areas reflect its emphasis on serving broad, value-focused households – often catering to essential, non-discretionary shopping.
Dollar General serves an even larger share of rural and semi-rural shoppers than Walmart, following its strategy of bringing a curated selection of everyday basics to underserved communities. The retailer's packaging is typically smaller than Walmart's, which allows Dollar General to price each item very affordably – and its geographic concentration in rural and semi-rural areas also highlights its direct competition to Walmart.
By contrast, Target and Costco both compete for consumer attention in suburban and small city settings, where shopper profiles tilt more toward families seeking one-stop-shopping and broader discretionary offerings. But Costco's audience skews slightly more affluent – the retailer attracts consumers who can afford the membership fees and bulk purchasing requirements – and its visit growth may be partially driven by higher income Target shoppers now shopping at Costco.
Dollar Tree, meanwhile, showcases a uniquely balanced real estate strategy. The chain's primary strength lies in suburban and small cities but it maintains a solid footing in both rural and urban areas. The chain also offers a unique value proposition, with a smaller store format and a fixed $1.25 price point on most items. So while the retailer isn't consistently cheaper than Walmart or Dollar General across all products, its convenience and predictability are helping it cement its role as a go-to chain for quick shopping trips or small quantities of discretionary items. And its versatile, three-pronged geographic footprint allows it to compete across diverse markets: Dollar Tree can serve as a convenient, quick-trip alternative to big-box retailers in the suburbs while also providing essential value in both rural and dense urban communities.
As each chain carves out distinct geographic and demographic niches, success increasingly depends on being the best option for particular shopping missions (bulk buying, quick trips, essential needs) rather than trying to be everything to everyone.
Still, despite – or perhaps due to – the increased competition, shoppers are increasingly spreading their visits across multiple retailers: Cross-shopping between major chains rose significantly between 2019 and 2025. And Walmart remains the most popular brick-and-mortar retailer, consistently ranking as the most popular cross-shopping destination for visitors of every other chain, followed by Target.
This creates an interesting paradox when viewed alongside the overall visit share shift. Even as Walmart and Target's total share of visits has declined, their importance as a secondary stop has actually grown. This suggests that the legacy retail giants' dip in market share isn't due to shoppers abandoning them. Instead, consumers are expanding their shopping routines by visiting other growing chains in addition to their regular trips to Walmart and Target, effectively diluting the giants' share of a larger, more fragmented retail landscape.
Cross-visitation to Costco from Walmart, Target, and Dollar Tree also grew between 2019 and 2025, suggesting that Costco is attracting a more varied audience to its stores.
But the most significant jumps in cross-visitation went to Dollar Tree and Dollar General, with cross-visitation to these chains from Target, Walmart, and Costco doubling or tripling over the past six years. This suggests that these brands are rapidly graduating from “fill-in” fare to primary shopping destinations for millions of households.
The dramatic rise in cross-visitation to dollar stores signals an opportunity for all retailers to identify and capitalize on specific shopping missions while building complementary partnerships rather than viewing every chain as direct competition.
Walmart’s status as the go-to destination for essential, non-discretionary spending is clearly reflected in its exceptional loyalty rates – nearly half its visitors return at least three times per month on average -between January to July 2025, a figure virtually unchanged since 2019. This steady high-frequency visitation underscores how necessity-driven shopping anchors customer routines and keeps Walmart atop the retail loyalty ranks.
But the data also reveals that other retail giants – and Dollar General in particular – are steadily gaining ground. Dollar General's increased visit frequency is largely fueled by its strategic emphasis on adding fresh produce and other grocery items, making it a viable everyday stop for more households and positioning it to compete more directly with Walmart.
Target also demonstrates a notable uptick in loyal visitors, with its share of frequent shoppers visiting at least three times a month rising from 20.1% to 23.6% between 2019 and 2025. This growth may suggest that its strategic initiatives – like the popular Drive Up service, same-day delivery options, and an appealing mix of essentials and exclusive brands – are successfully converting some casual shoppers into repeat customers.
Costco stands out for a different reason: while overall visits increased, loyalty rates remained essentially unchanged. This speaks to Costco’s unique position as a membership-based outlet for targeted bulk and premium-value purchases, where the shopping behavior of new visitors tends to follow the same patterns as those of its already-loyal core. As a result, trip frequency – rooted largely in planned stock-ups – remains remarkably consistent even as the warehouse giant grows foot traffic overall.
Dollar Tree currently has the smallest share of repeat visitors but is improving this metric. As it successfully encourages more frequent trips and narrows the loyalty gap with its larger rivals, it's poised to become an increasing source of competition for both Target and Costco.
The increase in repeat visits and cross-shopping across the five retail giants showcases consumers' current appetite for value-oriented mass merchants and discount chains. And although the retail giants landscape may be more fragmented, the data also reveals that the pie itself has grown significantly – so the increased competition does not necessarily need to come at the expense of legacy retail giants.
The retail landscape of 2025 demands a fundamental shift from zero-sum competition to strategic complementarity, where success lies in owning specific shopping missions rather than fighting for total market dominance. Retailers that forego attempting to compete on every front and instead clearly communicate their mission-specific value propositions – whether that's emergency runs, bulk essentials, or family shopping experiences – may come out on top.
