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Retailers nationwide are entering a holiday season defined by tight budgets. Still, demand persists, and consumers are juggling inflation fatigue with a willingness to splurge selectively. Department stores – historically strong holiday performers – are navigating uneven results, with some brands showing surprising strength, while others face continued headwinds.
Department store visits in Q3 2025 remained mostly below last year’s level, although performance varied by brand – Bloomingdale’s (5.4%), Nordstrom (2.0%) and Dillard’s (0.3%) posting YoY visit growth while other major department store chains saw visit declines.
While Q3 2025 saw broad visit declines, October offered meaningful room for optimism ahead of what is sure to be a closely-watched holiday shopping season.
Visits improved across the board, with all but three analyzed chains experiencing YoY visit growth. While successful early holiday promotions likely played a role, much of the momentum reflects retailers’ refreshed campaigns and in-store strategies – a sign that their efforts to reenergize foot traffic are paying off.
Bloomingdale’s has leaned into its luxury positioning with high-impact experiential campaigns like its “Just Imagine” activation and new personalization initiatives, while Nordstrom has strengthened its omnichannel experience while tapping into AI-powered capabilities to predict demand. And both brands effectively balance an appeal to affluent customer segments less acutely affected by inflation with the broad reach necessary to support frequent visitation.
Despite recent challenges, mid-tier department stores are the ones that shine most during the holidays – and as the holiday season approaches, last year’s trends offer insight into what to expect in 2025.
In 2024, JCPenney and Belk posted the largest visit spikes during key holiday shopping days. Black Friday gains were especially pronounced, though Super Saturday also delivered substantial lifts. Macy’s visit boosts came in third – likely reflecting its enduring holiday association, from flagship displays and Santa tours to national promotions that keep the brand top-of-mind.
These peaks highlight just how important the holiday season is for mid-tier department stores, while also revealing opportunities for the rest of the year: Targeted promotions, limited-time offers, and event-driven campaigns can still draw major in-store surges, even outside traditional holiday periods. And should typical trends hold, 2025’s fast-approaching holiday season will provide a welcome boost across the board for all brands.
While October’s momentum offers room for optimism, the broader foot traffic declines seen in Q3 underscore the challenges department stores face amid a bifurcated retail landscape increasingly split between luxury and off-price competitors. Still, holiday season success remains within reach – particularly for brands like Bloomingdale’s and Nordstrom willing to rework existing strategies and adapt to reach ever more discerning shoppers.
For the latest data-driven department store trends, check out Placer.ai’s free tools.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Thanksgiving may be this month’s biggest Thursday milestone – but for coffee lovers, Thursdays in November are also about Starbucks’ Red Cup Day, when eager fans line up to snag a limited-edition reusable cup, free with any handcrafted holiday beverage.
How did this year’s Red Cup Day stack up? Did the recent Bearista frenzy steal some of the spotlight, or did the two events build on one another to create an even bigger buzz?
On November 13th, 2025, visits to Starbucks surged 44.5% above the year-to-date daily average, reaching an even higher traffic peak than that seen on the day of the Bearista launch. Though November 6th was reportedly Starbucks’ biggest sales day ever in North America, according to CEO Brian Niccol, Red Cup Day drove even higher U.S. visit volumes, as customers turned out in droves to participate in the holiday tradition.
Niccol also noted that November 13th, 2025 marked the strongest Red Cup Day in company history – a claim supported by the data. Foot traffic during the event surged 8.2% higher than in 2023 and 3.1% higher than in 2024.
These results suggest that far from cannibalizing Red Cup Day, the Bearista Cup’s release just days earlier amplified the excitement, creating a sustained wave of engagement across Starbucks’ holiday calendar.
The strong response to these discretionary, purchase-based promotions also shows that when done right, exclusivity, excitement, and brand magic can still bring in the crowds – even in an economic climate marked by uncertainty and waning consumer confidence.
In addition to visit volumes, in-store behavior also shifts on major launch days. Unsurprisingly, longer lines lead to longer dwell times, as customers who might normally be in and out quickly wait patiently for their turn. On both November 6th and November 13th, the share of Starbucks visitors staying between 10 and 30 minutes increased substantially compared to an average Thursday, while the share staying under ten minutes declined.
Interestingly, though, the share of visitors who lingered even longer (30+ minutes) to work, study, or relax dropped slightly on the big days – likely because the festive crowds deterred those looking for a quieter place to settle in.
With the holiday season just getting underway, Starbucks still has plenty of tricks up its sleeve – including the return of its beloved Eggnog and Chestnut Praline Lattes, along with a new wave of festive merchandise launching on December 2nd. Will the coffee leader be able to sustain its winning streak through the end of the year?
Follow Placer.ai/anchor to find out.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
After a slow start to 2025, both Gap and Urban Outfitters are seeing visits pick up again ahead of the holidays. Traffic gains in Q3 signal improving consumer appetite, positioning both brands for a stronger finish to the year.
Visits to Gap showed a sluggish start in Q1 2025, with traffic down 2.7% year-over-year, likely influenced by a tough February (a leap day and inclement weather keeping shoppers at home). But momentum turned in Q2 (1.4%) and Q3 (also 1.4%), indicating that the retailer is regaining traction heading into the holiday season.
Monthly traffic trends reinforce that this improvement was driven by improved visit trends in most months, with August seeing the strongest visit growth of 5.1%. September visits took a slight downturn before climbing to a respectable 4.8% in October, likely the result of new campaigns and improved merchandising.
Gap has spent the past few years focusing on a turnaround strategy that saw the apparel brand reintroduce classic styles, bring in new creative directors, and collaborate with brands like Dôen and celebrities such as Katseye and Tyla. And these efforts seem to be paying off, both in terms of elevated foot traffic and in Gap’s earnings: net sales increased 5% in the first quarter (ending on May 31, 2025) and 1% in Q2 2025.
Gen-Z focused Urban Outfitters experienced a similar recovery arc. Visits to the chain were down in both Q1 and Q2 2025, but rebounded in Q3, with foot traffic elevated by 2.4% YoY. and diving into the monthly visits highlights that, for the most part, visit declines were modest, with a marked pickup from August onward, ending October with a 5.8% increase in foot traffic. This foot traffic pull-up also aligned with Urban Outfitter’s robust financials, with Q2 net sales up 4.2%.
This increase in visits aligns closely with back-to-school shopping, and Urban Outfitters’ focus on college-age consumers likely helped reenergize in-store activity after a softer first half.
Diving into the demographic data for both brands provides additional context for recent foot traffic trends. Gap’s captured audience earns well above the nationwide median – $99.0 versus $79.6 – while its potential market skews lower, at $84.1K. This indicates that Gap's recent gains are being driven primarily by higher-income households, who may be more insulated from inflation fatigue and attracted to the brand’s premium collaborations. It also highlights an opportunity for Gap to broaden its appeal among mid-income shoppers who remain part of its potential audience.
Urban Outfitters, by contrast, saw a captured median HHI that trailed its potential market ($89.9 compared to $92.0), perhaps owing to its popularity among “Young Professionals” – a segment which is overrepresented in its captured market. The strength in this segment also may help contextualize the Q3 lift, given that the Young Professional category includes college students – a cohort that Urban Outfitters is particularly invested in, both through its product mix and its experiential initiatives.
Looking forward, Gap and Urban Outfitters seem primed to succeed this holiday season. For Gap, a combination of successful renewal efforts, increasing foot traffic, and a wealthier customer base position it to continue driving visits. For Urban Outfitters, continued focus on core engagement and higher-value customer acquisition will determine how strongly it closes out 2025.
For more data-driven retail insights follow Placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
As the retail calendar approaches its most pivotal stretch, we took a closer look at foot traffic trends across superstores and warehouse clubs to see how these key players are performing.
Warehouse clubs – Costco, Sam’s Club, and BJ’s Wholesale – continued to post visit gains in recent months, extending the momentum that has defined the segment for much of the past year. Their consistent performance reinforces the appeal of the wholesale model among value-driven shoppers navigating inflationary pressures and tighter budgets.
However, within the broader mass merchandise sector, October marked a clear turning point. Walmart saw its strongest year-over-year (YoY) visit gains of the last six months, while Target’s traffic shifted from negative to positive growth for the first time during the same period. The October surge coincided with the superstores' early early holiday sales events, signaling that the early holiday season has evolved into a pivotal retail moment.
Costco led foot traffic growth among mass merchants in September and October 2025. And some of that momentum may stem from the chain’s new early opening hours for Executive Members, which appears to have eased peak-hour congestion and enhanced the overall shopping experience.
As a reminder, Costco Executive Members pay almost twice as much as standard Gold Star members and account for over 74% of the chain’s sales, so it makes sense that Costco would look to add value and additional perks to its premium memberships.
But since extending its hours to open an hour early for Executive Members, Costco has likely enhanced the overall shopping experience for all visitors.
The graph below shows that between July and October 2025, after the introduction of early openings, the extended morning hours reduced Costco’s traffic at peak times compared to 2024, spreading visits more evenly throughout the day – which means less crowding for everyone.
Earlier openings also affect how Costco shoppers shop. Since the new hours took effect, the share of Costco visits lasting 30 to 45 minutes has increased, while the share of 45- to 60-minute visits has declined. This shift suggests that with lighter crowds and easier navigation, Costco shoppers are more purposeful and efficient.
Meanwhile, the share of Costco visits lasting less than 30 minutes also fell during the July to October period, suggesting that in a more streamlined environment, some shoppers feel comfortable taking extra time to browse – and perhaps add a few more items to their baskets – rather than rushing through a crowded store.
As the main holiday season approaches and consumer sentiment reaches new lows, value-forward warehouse clubs appear to remain in a strong position. Meanwhile, superstores’ success with early sales events demonstrates that shoppers remain highly responsive to promotions, an encouraging sign heading into the peak shopping period.
By offering early access to Executive Members, Costco is both recognizing its most valuable shoppers and alleviating crowding for everyone during typical rush periods – a move that could give the retailer an edge during the busy holiday season.
How will these retailers close out the holiday season? Visit Placer.ai/anchor to find out.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
The home improvement sector continues to face challenges in 2025, and category leaders Lowe’s and The Home Depot continue to navigate shifting demand. Yet signs of resilience are beginning to emerge as both brands report strength across key mid-range categories and identify opportunities to drive the next phase of growth.
We dove into the data for The Home Depot and Lowe’s to find out what location analytics reveals about their performance and evolving strategy.
In their recent Q2 2025 reportings, both Lowe’s and The Home Depot underscored an important dynamic – while comparable sales and average ticket size increased, comparable transactions declined. Both retailers attributed this pattern to a shift in the mix of projects. Although the quarter saw notable strength in seasonal items, repair and maintenance supplies, and some bigger-ticket items, consumers continued to defer large discretionary renovation projects that typically require financing. This aligns with both retailer’s modest YoY traffic declines during most months since November 2024, since larger projects tend to require more store visits than smaller upgrades or repair projects.
Yet, both companies remain cautiously optimistic. Since July 2025, YoY visits to The Home Depot and Lowe’s have remained near, and in some cases exceeded, 2024 levels – which should bode well for the companies’ upcoming reportings. The nation’s housing stock is older than ever and underlying demand for new construction remains strong. Meanwhile, many homeowners have deferred larger discretionary renovations in recent years, creating a buildup of latent demand. Once economic conditions improve and financing becomes more accessible, that pipeline of major projects is poised to reopen, driving a new wave of growth for the home improvement sector.
Another source of future home improvement demand may come from Gen Z, a cohort that is quickly growing within the renter and homeowner populations. As this generation enters new life stages – moving into first apartments, buying starter homes, and taking on their own improvement projects – its influence on the category will expand.
Both Lowe’s and The Home Depot are already positioning for this shift. Each recently launched creator programs designed to highlight how their brands can empower the next generation of DIYers and design enthusiasts, while tapping into the reach and authenticity of influencers’ online communities.
As shown in the chart below, both the Home Depot and Lowe’s currently see smaller shares of visits from the Spatial.ai: PersonaLive segments “Adulting” and “College” within their captured markets, compared to national benchmarks. This suggests a significant opportunity for both retailers to capture untapped demand from younger consumers living independently. If the brands’ creator initiatives succeed in driving greater engagement with Gen Z, their shares of these segments could grow in the years ahead.
The home improvement sector remains in transition in 2025, as Lowe’s and The Home Depot adapt to shifting consumer priorities. Still, both retailers are finding bright spots – from solid performance in mid-range categories to fresh opportunities that could drive the next phase of growth.
For more data-driven retail insights, visit Placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Off-price apparel chains are entering the holidays from a position of strength. In a year defined by elevated prices and economic uncertainty, many consumers are trading down to value-driven retailers, and treasure-hunt favorites like TJX, Burlington, and Ross Dress for Less are reaping the rewards.
Between July and October 2025, TJX’s HomeGoods division (HomeGoods + Homesense) saw year-over-year visit growth ranging from 5.6% to 14.3%, while Marmaxx (T.J. Maxx + Marshalls + Sierra) climbed 6.3% to 10.8%. These strong traffic gains align with TJX’s most recent quarterly report, where comparable sales rose and transaction volumes increased across every division.
Burlington also maintained its upward trajectory following a strong Q2 FY25 earnings beat that included 5% comp sales growth. And Ross, which reported a 2% comp sales increase last quarter, saw visits trend strongly upward through late summer and early fall – a welcome sign following its withdrawal of full-year guidance earlier this year amid tariff uncertainty.
Visitation trends from last year’s holiday season show just how important this period is for off-price retailers – while Black Friday doesn't tend to bring the massive visit spikes seen at other apparel chains, the holidays are still a significant time for the segment.
In December 2024, visits to Burlington surged 62.5% above the chain’s full-year monthly average, while T.J. Maxx and Marshalls saw increases of 54.0% and 53.4%, respectively. Ross posted a more modest 38.3% increase, but still outperformed the broader non-off-price apparel segment. Meanwhile, HomeGoods and Homesense also exceeded the wider home-furnishings category’s December benchmarks.
This outperformance likely stems in part from off-price retailers’ limited e-commerce presence – with Burlington and Ross operating entirely offline and TJX maintaining only a small digital footprint across select banners. But it also reflects the ongoing strength of a category that gives shoppers a low-cost, high-delight way to browse and indulge during the holiday season.
All signs point to a standout season for off-price giants like TJX, Burlington, and Ross – but just how high can their holiday cheer climb this year?
Follow Placer.ai/anchor to find out.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
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1) Broad-based growth: All four grocery formats grew year-over-year in Q2 2025, with traditional grocers posting their first rebound since early 2024.
2) Value grocers slow: After leading during the 2022–24 trade-down wave, value grocer growth has decelerated as that shift matures.
3) Fresh formats surge: Now the fastest-growing segment, fueled by affluent shoppers seeking health, wellness, and convenience.
4) Bifurcation widens: Growth concentrated at both the low-income (value) and high-income (fresh) ends, highlighting polarized spending.
5) Shopping missions diverge: Short trips are rising, supporting fresh formats, while traditional grocers retain loyal stock-up customers and value chains capture fill-in trips through private labels.
6) Traditional grocers adapt: H-E-B and Harris Teeter outperformed by tailoring strategies to their core geographies and demographics.Bifurcation of Consumer Spending Help Fresh Format Lead Grocery Growth
Grocery traffic across all four major categories – value grocers, fresh format, traditional grocery, ethnic grocers – was up year over year in Q2 2025 as shoppers continue to engage with a wide range of grocery formats. Traditional grocery posted its first YoY traffic increase since Q1 2024, while ethnic grocers maintained their steady pattern of modest but consistent gains.
Value grocers, which dominated growth through most of 2024 as shoppers prioritized affordability, continued to expand but have now ceded leadership to fresh-format grocers. Rising food costs between 2022 and 2024 drove many consumers to chains like Aldi and Lidl, but much of this “trade-down” movement has already occurred. Although price sensitivity still shapes consumer choices – keeping the value segment on an upward trajectory – its growth momentum has slowed, making it less of a driver for the overall sector.
Fresh-format grocers have now taken the lead, posting the strongest YoY traffic gains of any category in 2025. This segment, anchored by players like Sprouts, appeals to the highest-income households of the four categories, signaling a growing influence of affluent shoppers on the competitive grocery landscape. Despite accounting for just 7.0% of total grocery visits in H1 2025, the segment’s rapid gains point to a broader shift: premium brands emphasizing health and wellness are emerging as the primary engine of growth in the grocery sector.
The fact that value grocers and fresh-format grocers – segments with the lowest and highest median household incomes among their customer bases – are the two categories driving the most growth underscores how the bifurcation of consumer spending is playing out in the grocery space as well. On one end, price-sensitive shoppers continue to seek out affordable options, while on the other, affluent consumers are fueling demand for premium, health-oriented formats. This dual-track growth pattern highlights how widening economic divides are reshaping competitive dynamics in grocery retail.
1) Broad-based growth: All four grocery categories posted YoY traffic gains in Q2 2025.
2) Traditional grocery rebound: First YoY increase since Q1 2024.
3) Ethnic grocers: Continued steady but modest upward trend.
4) Value grocers: Still growing, but slowing after most trade-down activity already occurred (2022–24).
5) Fresh formats: Now the fastest-growing segment, driven by affluent shoppers and interest in health & wellness.
6) Market shift: Premium, health-oriented brands are becoming the new growth driver in grocery.
7) Bifurcation of spending: Growth at both value and fresh-format grocers highlights a polarization in consumer spending patterns that is reshaping grocery competition.
Over the past two years, short grocery trips (under 10 minutes) have grown far more quickly than longer visits. While they still make up less than one-quarter of all U.S. grocery trips, their steady expansion suggests this behavioral shift is here to stay and that its full impact on the industry has yet to be realized.
One format particularly aligned with this trend is the fresh-format grocer, where average dwell times are shorter than in other categories. Yet despite benefiting from the rise of convenience-driven shopping, fresh formats attract the smallest share of loyal visitors (4+ times per month). This indicates they are rarely used for a primary weekly shop. Instead, they capture supplemental trips from consumers looking for specific needs – unique items, high-quality produce, or a prepared meal – who also value the ability to get in and out quickly.
In contrast, leading traditional grocers like H-E-B and Kroger thrive on a classic supermarket model built around frequent, comprehensive shopping trips. With the highest share of loyal visitors (38.5% and 27.6% respectively), they command a reliable customer base coming for full grocery runs and taking time to fill their carts.
Value grocers follow a different, but equally effective playbook. Positioned as primary “fill-in” stores, they sit between traditional and fresh formats in both dwell time and visit frequency. Many rely on limited assortments and a heavy emphasis on private-label goods, encouraging shoppers to build larger baskets around basics and store brands. Still, the data suggests consumers reserve their main grocery hauls for traditional supermarkets with broader selections, while using value grocers to stretch budgets and stock up on essentials.
1) Short trips surge: Under-10-minute visits have grown fastest, signaling a lasting behavioral shift.
2) Fresh formats thrive on convenience: Small footprints, prepared foods, and specialty items align with quick missions.
3) Traditional grocers retain loyalty: Traditional grocers such as H-E-B and Kroger attract frequent, comprehensive stock-up trips.
4) Value grocers fill the middle ground: Limited assortments and private label drive larger baskets, but main hauls remain with traditional supermarkets.
5) Fresh formats as supplements: Fresh format grocers such as The Fresh Market capture quick, specialized trips rather than weekly shops.
While broad market trends favor value and fresh-format grocers, certain traditional grocers are proving that a tailored strategy is a powerful tool for success. In the first half of 2025, H-E-B and Harris Teeter significantly outperformed their category's modest 0.6% average year-over-year visit growth, posting impressive gains of 5.6% and 2.8%, respectively. Their success demonstrates that even in a polarizing environment, there is ample room for traditional formats to thrive by deeply understanding and catering to a specific target audience.
These two brands achieve their success with distinctly different, yet equally focused, demographic strategies. H-E-B, a Texas powerhouse, leans heavily into major metropolitan areas like Austin and San Antonio. This urban focus is clear, with 32.6% of its visitors coming from urban centers and their peripheries, far above the category average. Conversely, Harris Teeter has cultivated a strong following in suburban and satellite cities in the South Atlantic region, drawing a massive 78.3% of its traffic from these areas. This deliberate targeting shows that knowing your customer's geography and lifestyle remains a winning formula for growth.
1) Traditional grocers can still be competitive: H-E-B (+5.6% YoY) and Harris Teeter (+2.8% YoY) outpaced the category average of +0.6% in H1 2025.
2) H-E-B’s strategy: Strong urban focus, with 32.6% of traffic from major metro areas like Austin and San Antonio.
3) Harris Teeter’s strategy: Suburban and satellite city focus, with 78.3% of traffic from South Atlantic suburbs.
1. The hypergrowth of Costco, Dollar Tree, and Dollar General between 2019 and 2025 has fundamentally changed the brick-and-mortar retail landscape.
2. Overall visits to Target and Walmart have remained essentially stable even as traffic to the new retail giants skyrocketed – so the increased competition is not necessarily coming at legacy giants' expense. Instead, each retail giant is filling a different need, and success now requires excelling at specific shopping missions rather than broad market dominance.
3. Cross-shopping has become the new normal, with Walmart and Target maintaining their popularity even as their relative visit shares decline, creating opportunities for complementary rather than purely competitive strategies.
4. Dollar stores are rapidly graduating from "fill-in" destinations to primary shopping locations, signaling a fundamental shift in how Americans approach everyday retail.
5. Walmart still enjoys the highest visit frequency, but the other four chains – and especially Dollar General – are gaining ground in this realm.
6. Geographic and demographic specialization is becoming the key differentiator, as each chain carves out distinct niches rather than competing head-to-head across all markets and customer segments.
Evolving shopper priorities, economic pressures, and new competitors are reshaping how and where Americans buy everyday goods. And as value-focused players gain ground, legacy retail powerhouses are adapting their strategies in a bid to maintain their visit share. In this new consumer reality, shoppers no longer stick to one lane, creating a complex ecosystem where loyalty, geography, and cross-visitation patterns – not just market share – define who is truly winning.
This report explores the latest retail traffic data for Walmart, Target, Costco, Dollar Tree, and Dollar General to decode what consumers want from retail giants in 2025. By analyzing visit patterns, loyalty trends, and cross-shopping shifts, we reveal how fast-growing chains are winning over consumers and uncover the strategies helping legacy players stay competitive in today's value-driven retail landscape.
In 2019, Walmart and Target were the two major behemoths in the brick-and-mortar retail space. And while traffic to these chains remains close to 2019 levels, overall visits to Dollar General, Dollar Tree, and Costco have increased 36.6% to 45.9% in the past six years. Much of the growth was driven by aggressive store expansions, but average visits per location stayed constant (in the case of Dollar Tree) or grew as well (in the case of Dollar General and Costco). This means that these chains are successfully filling new stores with visitors – consumers who in the past may have gone to Walmart or Target for at least some of the items now purchased at wholesale clubs and dollar stores.
This substantial increase in visits to Costco, Dollar General, and Dollar Tree has altered the competitive landscape in which Walmart and Target operate. In 2019, 55.9% of combined visits to the five retailers went to Walmart. Now, Walmart’s relative visit share is less than 50%. Target received the second-highest share of visits to the five retailers in 2019, with 15.9% of combined traffic to the chains. But Between January and July 2025, Dollar General received more visits than Target – even though the discount store had received just 12.1% of combined visits in 2019.
Some of the growth of the new retail giants could be attributed to well-timed expansion. But the success of these chains is also due to the extreme value orientation of U.S. consumers in recent years. Dollar General, Dollar Tree, and Costco each offer a unique value proposition, giving today's increasingly budget-conscious shoppers more options.
Walmart’s strategy of "everyday low prices" and its strongholds in rural and semi-rural areas reflect its emphasis on serving broad, value-focused households – often catering to essential, non-discretionary shopping.
Dollar General serves an even larger share of rural and semi-rural shoppers than Walmart, following its strategy of bringing a curated selection of everyday basics to underserved communities. The retailer's packaging is typically smaller than Walmart's, which allows Dollar General to price each item very affordably – and its geographic concentration in rural and semi-rural areas also highlights its direct competition to Walmart.
By contrast, Target and Costco both compete for consumer attention in suburban and small city settings, where shopper profiles tilt more toward families seeking one-stop-shopping and broader discretionary offerings. But Costco's audience skews slightly more affluent – the retailer attracts consumers who can afford the membership fees and bulk purchasing requirements – and its visit growth may be partially driven by higher income Target shoppers now shopping at Costco.
Dollar Tree, meanwhile, showcases a uniquely balanced real estate strategy. The chain's primary strength lies in suburban and small cities but it maintains a solid footing in both rural and urban areas. The chain also offers a unique value proposition, with a smaller store format and a fixed $1.25 price point on most items. So while the retailer isn't consistently cheaper than Walmart or Dollar General across all products, its convenience and predictability are helping it cement its role as a go-to chain for quick shopping trips or small quantities of discretionary items. And its versatile, three-pronged geographic footprint allows it to compete across diverse markets: Dollar Tree can serve as a convenient, quick-trip alternative to big-box retailers in the suburbs while also providing essential value in both rural and dense urban communities.
As each chain carves out distinct geographic and demographic niches, success increasingly depends on being the best option for particular shopping missions (bulk buying, quick trips, essential needs) rather than trying to be everything to everyone.
Still, despite – or perhaps due to – the increased competition, shoppers are increasingly spreading their visits across multiple retailers: Cross-shopping between major chains rose significantly between 2019 and 2025. And Walmart remains the most popular brick-and-mortar retailer, consistently ranking as the most popular cross-shopping destination for visitors of every other chain, followed by Target.
This creates an interesting paradox when viewed alongside the overall visit share shift. Even as Walmart and Target's total share of visits has declined, their importance as a secondary stop has actually grown. This suggests that the legacy retail giants' dip in market share isn't due to shoppers abandoning them. Instead, consumers are expanding their shopping routines by visiting other growing chains in addition to their regular trips to Walmart and Target, effectively diluting the giants' share of a larger, more fragmented retail landscape.
Cross-visitation to Costco from Walmart, Target, and Dollar Tree also grew between 2019 and 2025, suggesting that Costco is attracting a more varied audience to its stores.
But the most significant jumps in cross-visitation went to Dollar Tree and Dollar General, with cross-visitation to these chains from Target, Walmart, and Costco doubling or tripling over the past six years. This suggests that these brands are rapidly graduating from “fill-in” fare to primary shopping destinations for millions of households.
The dramatic rise in cross-visitation to dollar stores signals an opportunity for all retailers to identify and capitalize on specific shopping missions while building complementary partnerships rather than viewing every chain as direct competition.
Walmart’s status as the go-to destination for essential, non-discretionary spending is clearly reflected in its exceptional loyalty rates – nearly half its visitors return at least three times per month on average -between January to July 2025, a figure virtually unchanged since 2019. This steady high-frequency visitation underscores how necessity-driven shopping anchors customer routines and keeps Walmart atop the retail loyalty ranks.
But the data also reveals that other retail giants – and Dollar General in particular – are steadily gaining ground. Dollar General's increased visit frequency is largely fueled by its strategic emphasis on adding fresh produce and other grocery items, making it a viable everyday stop for more households and positioning it to compete more directly with Walmart.
Target also demonstrates a notable uptick in loyal visitors, with its share of frequent shoppers visiting at least three times a month rising from 20.1% to 23.6% between 2019 and 2025. This growth may suggest that its strategic initiatives – like the popular Drive Up service, same-day delivery options, and an appealing mix of essentials and exclusive brands – are successfully converting some casual shoppers into repeat customers.
Costco stands out for a different reason: while overall visits increased, loyalty rates remained essentially unchanged. This speaks to Costco’s unique position as a membership-based outlet for targeted bulk and premium-value purchases, where the shopping behavior of new visitors tends to follow the same patterns as those of its already-loyal core. As a result, trip frequency – rooted largely in planned stock-ups – remains remarkably consistent even as the warehouse giant grows foot traffic overall.
Dollar Tree currently has the smallest share of repeat visitors but is improving this metric. As it successfully encourages more frequent trips and narrows the loyalty gap with its larger rivals, it's poised to become an increasing source of competition for both Target and Costco.
The increase in repeat visits and cross-shopping across the five retail giants showcases consumers' current appetite for value-oriented mass merchants and discount chains. And although the retail giants landscape may be more fragmented, the data also reveals that the pie itself has grown significantly – so the increased competition does not necessarily need to come at the expense of legacy retail giants.
The retail landscape of 2025 demands a fundamental shift from zero-sum competition to strategic complementarity, where success lies in owning specific shopping missions rather than fighting for total market dominance. Retailers that forego attempting to compete on every front and instead clearly communicate their mission-specific value propositions – whether that's emergency runs, bulk essentials, or family shopping experiences – may come out on top.
