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Even as overall retail and dining visits show signs of slowing amid economic uncertainty, dollar stores continue to thrive. In July and August 2025, overall foot traffic to Dollar General and Dollar Tree rose 2.7% and 3.9% year over year (YoY), with average visits per location up 1.8% and 5.7%, respectively.
This momentum has not necessarily come at the expense of other discount giants like Walmart and Target. But what does the dollar-store surge mean for the grocery sector? We dove into the data to find out, focusing on category leader Dollar General. Is the retailer siphoning visits away from supermarkets, or is it serving as a complementary stop alongside other formats?
Over the past several years, Dollar General has steadily deepened its grocery presence. Fresh produce rollouts, expanded frozen assortments, and a focus on “everyday essentials” have helped shift its positioning from an occasional convenience stop to a more frequent shopping destination.
Foot traffic trends align with this shift. From Q2 2019 to Q2 2025, Dollar General’s share of grocery visits – across both traditional and value chains – rose consistently, while traditional chains like Kroger and Albertsons lost nearly four percentage points. Value grocers, meanwhile, (i.e. Aldi) remained stable through 2022 before gaining ground themselves, suggesting that Dollar General has primarily pulled shoppers away from traditional supermarkets even as other budget-oriented grocers strengthened.
Cross-visitation data also supports this pattern. Kroger visitors are increasingly supplementing their shopping routines with Dollar General, while Dollar General customers are gradually reducing their reliance on Kroger. This points to Dollar General’s growth coming, at least in part, at the expense of traditional grocers.
So far, this shift has yet to make a major dent in grocery performance. Even as the share of Dollar General shoppers visiting Kroger has declined, Kroger’s overall traffic has remained relatively steady – up 1.3% between Q2 2019 and Q2 2022, and down just 1.2% between Q2 2022 and Q2 2025. This indicates that Kroger has so far managed to offset losses to Dollar General by drawing in new visits, potentially including shoppers trading down from restaurants to prepared foods in the grocery aisle. Looking ahead, grocers may continue to hold their ground by adapting to consumers' changing food routines, even as dollar stores expand their role in food retail.
Meanwhile, Dollar General’s relationship with Aldi has evolved differently. From 2019 to 2022, overlap between the two chains held flat or dipped slightly. But from 2022 to 2025, cross-visitation rose in both directions: More Dollar General shoppers visited Aldi, and vice versa. The pattern suggests the two are increasingly functioning as complementary stops for value-driven households – similar to how Dollar General coexists with Walmart, Target, and Costco. Aldi's positioning as a complement rather than a direct competitor is likely also one of the tailwinds behind the grocer's sustained nationwide growth.
And these patterns extend nationwide. Dollar General’s footprint remains strongest in the South, where it accounted for one in five visits to grocery stores in Q2 2025. But the chain’s fastest grocery visit growth is occurring elsewhere. Between 2019 and 2025, its grocery visit share climbed by over four points in the Midwest and more than three points in the Northeast. And despite Dollar General’s relatively limited presence in the West, it nearly doubled its grocery visit share over the same period.
Location analytics further reveal that Dollar General’s growth has been fueled largely by its dominance in short visits – ”in-and-out” trips lasting less than ten minutes for essentials like milk, bread, eggs, or snacks. Dollar General now accounts for 28.0% of all under-ten minute visits to Dollar General, traditional grocery stores, and value grocery stores. This is a sharp increase from the 24.1% relative short visit share going to Dollar General in Q2 2019.
Dollar General's share of extended visits (over 10 minutes) also grew between Q2 2019 and Q2 2025, but these still account for just 10.2% of combined Dollar General and grocery visits. Together, these trends underscore how Dollar General has solidified its role as a quick-stop destination, carving out a niche that complements rather than fully replaces the traditional grocery trip.
As Dollar General continues expanding its footprint and grocery offerings, its impact on how – and where – Americans shop for food is poised to keep growing. By capturing short-visit traffic and offering a broader grocery selection, the chain is reshaping the competitive landscape and prompting both traditional and value grocers to adapt.
For the most up-to-date dollar store visit data, check out Placer.ai's free tools.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
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Book retailer Barnes & Noble has been making strategic moves to strengthen its position in the marketplace. The chain, which prioritizes building a local, independent bookstore feel while leveraging its size and purchasing power, has been steadily acquiring beloved independent bookstore chains. It first acquired Colorado chain Tattered Cover in 2023, and just announced the acquisition of Books Inc. in the Bay Area.
We took a closer look at recent visit trends and compared Barnes & Noble’s customer behavior with Books Inc. to understand how this acquisition may help B&N extend its experiential, community-driven model – while giving Books Inc. the scale and pull of a national brand.
Some of the most successful brick-and-mortar retailers today are tapping into consumer desire for experiential retail and community – and Barnes & Noble is no exception. The chain has undergone a significant transformation in recent years, guided by new leadership and a deliberate shift toward bookstores that feel independent while being part of a national brand.
This approach seems to be resonating with shoppers: Throughout 2025, visits to B&N have risen consistently on a YoY basis. And average visits per location have increased most months as well, showing that even as the bookseller grows its fleet, existing stores are thriving. Building on that momentum, B&N is pushing ahead with expansion – beyond its recent acquisitions, the chain plans to open 60 new stores in 2025.
Barnes & Noble has achieved what many booksellers struggle to do: establish itself as an experiential destination for book lovers. Store managers have the freedom to curate selections tailored to their local communities, giving each location its own personality while maintaining the reach and resources of a large retailer. And while the company has acquired smaller, struggling brands, it has done so in a way that preserves their identity while giving them the purchasing power and financial cushion of a major national retailer. The latest example is Bay Area independent bookstore chain Books Inc., which will keep its name even as it operates under new management.
Location analytics reveal meaningful differences in customer behavior at the two chains. At a Barnes & Noble in Redwood City, CA, 65.1% of visitors stayed more than 15 minutes, compared to 57.2% at a Books Inc. just 5.5 miles away. Longer visits reflect the success of Barnes & Noble’s experiential approach – stores designed not just for quick purchases, but for browsing, discovery, and lingering.
The data also highlight a seasonal divergence. Barnes & Noble sees dramatic surges around key shopping moments – in December 2024, visits to the Redwood City B&N surged 47.5% above average, while Books Inc.’s increase was a more modest 16.4%. While Books Inc. has remained a steady draw throughout the year, Barnes & Noble has carved out a distinct role as a holiday destination, competing not only with other bookstores but also with broader categories like gifting and entertainment – a crucial differentiator in a retail sector where fourth-quarter performance can define a year.
Taken together, these patterns suggest that under B&N’s leadership, Books Inc. could deepen its appeal as both a community hub and a shopping destination. If management successfully blends Books Inc.’s historic local ties with B&N’s proven ability to capture extended visits and seasonal demand, the chain may see more sustained engagement and stronger sales peaks.
Barnes & Noble’s acquisition of Books Inc. has the potential to strengthen both brands. For B&N, it reinforces a community-first strategy that independent bookstores have long excelled at – and that continues to resonate with readers. For Books Inc., it brings the pull and financial stability of a national chain.
To explore more chains leading the visit growth pack, check out our free tools.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
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Department stores have faced significant challenges in recent years, with inflationary pressures and the rise of off-price competitors weighing on performance. Yet Dillard’s has managed to buck the trend. We dove into the data to explore some of the factors helping Dillard’s stay ahead of its peers.
Better-than-expected recent earnings beats notwithstanding, department stores have faced considerable headwinds in recent years, with store closures and an overall category contraction leading to visit slowdowns. But Dillard’s has remained ahead of the curve – a resilience reflected not only in steady shopper traffic but also in a stock price that has surged as the chain continues to outperform peers.
While overall department store visits fell year-over-year (YoY) through much of 2025, Dillard’s posted positive traffic growth in several key months – most notably May, July, and August – and consistently outpaced a wider segment that saw continued declines.
Location analytics reveal three factors behind Dillard’s recent success: a consistent emphasis on fundamentals that have turned its stores into weekend retail destinations, a Sunbelt-focused footprint, and a thriving clearance network.
First, the fundamentals: Dillard’s has consistently excelled at the basics – maintaining clean, well-staffed stores, prioritizing essentials over fads, and offering an in-store experience defined by helpful sales associates. The fruits from this investment can be seen from its position as a bona fide destination. Between January and August 2025, 42.9% of Dillard’s visits took place over the weekend (Saturdays and Sundays), compared to 40.0% for other department stores. And almost half of Dillard’s weekend visitors traveled more than ten miles to shop (see chart below), versus just 36.5% for other department stores.
The pronounced weekend shift indicates that Dillard’s has become a destination retailer that shoppers go out of their way to visit – a powerful marker of brand strength in a challenging environment.
Dillard's concentration in growing Sunbelt markets like Texas and Florida may also mean that Dillard's is operating in markets relatively favorable to its offerings. The chain has no footprint in the Northeast, where the department store segment has seen the largest YoY declines. Instead, most of its stores are in the South and West where wider department store traffic trends have been generally more favorable.
Last but not least, Dillard’s successful clearance centers have also bolstered the retailer. Out of its 272 stores, 28 operate as clearance centers, and these locations are thriving.
While overall year-to-date visits to Dillard’s remained essentially flat YoY between January and August 2025 – aligning with recent earnings reports – visits to clearance stores rose 7.5% YoY. These outlets are driving meaningful incremental traffic at a time when value-conscious shopping is reshaping consumer behavior.
By combining regional strength, thriving clearance centers, and destination appeal, Dillard’s has carved out a rare advantage in a challenged sector. And with its recent acquisition of Longview Mall in Texas, the chain is showing that it’s not just surviving today’s headwinds – it’s betting on the future of department store retail.
For more data-driven department store insights explore Placer.ai’s free tools.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
At a time when much of the retail industry looks and feels the same, many retailers are working to cement their brand identity and individuality with consumers, which can help set them apart from their competitors. Finding a competitive advantage can be hard to come by in 2025, as consumers hunt for value wherever they can find it and loyalty to any individual chain is low. This challenge is especially true in the apparel category, where assortments across retail banners have become more similar over time and retailers rely on the same trend forecasting, leading to a lack of newness in the market for shoppers.
One option to freshen up merchandising and offer something unique to potential visitors is through category expansion. Creating more opportunities for consumers to engage with different types of products in a single location could improve visit frequency and overall customer satisfaction, and allow the brand's ethos to expand beyond its traditional borders. Gap Inc. recently announced a new initiative in line with this theory; Both Gap & Old Navy will launch beauty lines in 2026 and 2025 respectively. Old Navy is also slated to launch a true collection of handbags.
Accessories and beauty are natural product expansion categories for retailers that specialize in fashion; for other apparel brands such as J.Crew, Madewell and French label Sézane, accessories have helped to bolster their business and deepen their relationships with shoppers. Luxury apparel and accessory brands have long intertwined their labels with beauty as well, which has helped to spark the prestige beauty industry. In examining the potential opportunity for both retailers and the expanded categories through the lens of retail visits, it’s clear that the mainstream apparel brands can benefit from creating more opportunities for consumers to engage with different products.
Gap Inc.’s planned launch of beauty lines at both Old Navy and Gap tap into the excitement generated by the beauty industry since the pandemic. Recently, the beauty space has faced more headwinds, with increased market saturation and changing consumer behavior softening demand for the category.
But beauty still has a lot of potential momentum ahead, with consumers' continued focus on health, wellness and appearance as well as the rising demand for more affordable indulgences and luxuries in the face of a challenging consumer environment. And while traffic to beauty and self care retail has remained relatively flat in 2025 so far compared to 2024, the industry is still lapping exceptionally strong gains from the past few years.
Gap Inc. has a strong opportunity to bring a fresh perspective to the beauty category. A significant share of Gap and Old Navy shoppers also frequent Ulta, with Old Navy showing the higher overlap (42.2% of Old Navy visitors also visited Ulta between January and August 2025, compared to 38.1% of Gap visitors) – likely one reason the beauty line will debut there first. The audience crossover between Gap Inc.'s leading banners and Ulta highlights clear demand for beauty among Gap Inc.'s customer base and opens the door for the company's apparel brands to capture a portion of that spend over time.
Importantly, both Ulta and Sephora have leaned into expanding their private-label offerings, reflecting consumers’ growing comfort with trying beauty products outside of traditional beauty brands. That shift suggests shoppers may also be willing to embrace beauty lines from retailers like Gap and Old Navy, giving Gap Inc. a more favorable entry point into the category.
Gap Inc.’s most recent release about the project mentioned adding beauty consultants to the Old Navy stores during this fall’s rollout of the category. Dedicated product knowledge and expertise is incredibly important in the beauty space, and visitors tend to stay longer to browse and learn. If Old Navy could capture even a few extra minutes of shoppers’ attention, conversion and dwell times could rise during the remainder of 2025.
Similar to the brands’ expansion into beauty, a new push into the accessories category might just be what Gap Inc. needs to further cement itself as a steward of American fashion. Accessories, including handbags, have had a challenging few years in the post-pandemic period. The category has become more fragmented, and consumers have shown an inclination for fewer logos and branded products. And, the Gap brand has already tested the strategy earlier this year with its collaboration with travel brand Beis.
Old Navy is the first brand to release a robust handbag offering, under the creative direction of Zac Posen – and there is evidence to suggest that handbags might be a great new expansion for the brand. Looking at Old Navy and Gap's visitor habits shows that there are high levels of cross-visitation with off-price retailers, including T.J.Maxx, Marshall’s and Ross Dress For Less.
The off-price channel has had the benefit of being able to curate an assortment of designer and branded handbags at value-driven price points, which has made it more difficult for other retailers to compete. Old Navy focusing on creating products that are value-driven but also fashion forward might prove them to be a worthy adversary in the value apparel space.
But the data also highlights that Gap may hold an even stronger opportunity in accessories.. The chain hasn’t launched its renewed accessories program, but the company recently announced hires hailing from leading accessories giants that certainly can help the brand shape its handbag identity. For consumers who are focused on trend-right styles at a more accessible price point, Gap may be able to find its footing, especially against the backdrop of economic headwinds for many American consumers.
Shoppers may also be looking for alternatives to luxury accessory brands over the next few years – especially those consumers who are considered more aspirational, or only purchase luxury goods occasionally due to their levels of discretionary spending. Foot traffic to luxury apparel and accessories brands shows a slowdown in luxury apparel's offline growth throughout 2025, and insights show that the visits are becoming more consolidated around wealthier shoppers.
Gap Inc.’s expansion into beauty and accessories can help the company drive differentiation in a retail environment where sameness dominates. By entering categories that naturally complement fashion, Gap Inc. has an opportunity to extend its brand identity beyond apparel, deepen customer engagement, and capture wallet share from both loyal shoppers and those trading down from luxury.
Success will hinge on execution: delivering value-driven yet fashion-forward products, ensuring knowledgeable in-store experiences, and crafting compelling brand storytelling. If Gap Inc. can leverage these new categories effectively, its beauty and accessories strategy could not only boost near-term traffic and sales but also lay the foundation for sustainable long-term growth in a highly competitive market.
Shifts away from designer handbags, both in the luxury and mid-tier segments, may create the perfect opportunity for Gap to stake its claim. The industry is still lacking affordable, fashion driven accessories that can appeal to a wide array of consumers. If the merchandising and brand storytelling can create a compelling reason to buy for shoppers, the brand might be able to extend the reinvention that has been working for the retailer throughout 2025.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
At the height of the pandemic, many wondered whether beauty (retailers like Ulta and Bath & Body Works) and fitness (i.e. gyms and health clubs) foot traffic would ever recover from the many months of home workouts and social distancing. Several years on, however, visits to these retail spaces have not only rebounded, but well-surpassed pre-pandemic levels. We dove into the data for the Beauty and Fitness spaces to find out how consumer behavior has changed and what might be contributing to these categories’ sustained foot traffic growth.
The graph below shows that visits to the Beauty & Self Care and Fitness spaces followed a consistently upward trajectory between 2021 and 2024, but their paths are now beginning to diverge.
Beauty – which expanded its offline footprint more rapidly compared to fitness between 2021 and 2024 – now appears to be plateauing. Ulta, one of the major beneficiaries of the post-pandemic beauty boom, recently raised its full-year guidance, while still expressing caution around global trade uncertainty and noting deceleration in higher priced fragrance and cosmetics. Some executives also report value-conscious shoppers as becoming more selective in their spending instead of chasing every new beauty trend. As a result, even though the sector remains well above pre-pandemic levels, rising consumer caution is putting the brakes on further gains – at least for now.
Meanwhile, fitness traffic continues to grow consistently year over year, perhaps aided by increasingly health-conscious Gen Z and millennial consumers. Although fitness' gains over the pre-pandemic baseline are not as large as those seen in beauty, the category’s steady momentum reflects an increasing consumer focus on wellness and signals substantial potential for future growth.
One factor behind the rise in fitness visits is likely that gymgoers are working out more frequently.
The share of visitors going to the gym around once a week (four times a month or more) increased between Q1 2024 and Q1 2025. Even more impressive is the increased visit frequency at the start of the year, a traditionally strong period for fitness traffic.
Fitness chains typically see a surge in visits at the start of the year as gym visitors – both new sign-ups and existing members – renew their commitment to healthy lifestyles as part of their New Year’s resolutions.
And the data suggests that gym-goers hit the gym more frequently during this period, as well. Close examination of the shaded area in the graph below shows that the share of gym-goers that went at least four times a month (about once a week) during the months Q1 2025 has increased compared to Q1 2024. And the most recent data reveals that frequency has remained higher this year compared to 2024 throughout the summer as well, indicating that visitor frequency is continuing to grow more robust.
In a period of economic uncertainty, gym-goers are getting more value out of their memberships than in the past, and seem to be more likely to join, and remain members, throughout the year.
Even as visits to the beauty space surged since 2019, the length of the average visit has decreased, highlighting the evolving but still critical role of physical stores.
Analysis of average visit duration for three leading chains – Ulta, Bath & Body Works, and Sally Beauty Supply – shows that the average visit length dropped across all three chains between H1 2019 and H1 2024. This trend may reflect the growing influence of social commerce in product discovery and digital sales, reducing the need for extended in-store browsing.
Yet, physical stores remain a powerful driver of engagement: many consumers still seek immersive experiences and want to try and buy products in-person. Retailers are enhancing the appeal of in-store shopping through cutting-edge beauty tech that connect digital discovery with physical retail spaces. Notably, between H1 2024 and H1 2025, the analyzed brands experienced a modest rebound in visit length – further evidence that physical stores continue to serve as vital tools for consumer engagement.
Foot traffic to both the beauty and fitness spaces has surpassed pre-pandemic levels. However, value-consciousness is currently putting pressure on beauty retail while health-consciousness is aiding fitness gains. Still, the future looks bright for both categories, in which physical spaces are taking on a new role in engaging consumers.
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Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
As consumer spending continues to bifurcate, mid-tier chains face headwinds while off-price and luxury apparel gain ground. Which of the two apparel segments has the greatest growth potential? We dove into the data to find out.
Off-price has led apparel growth in recent years, and continuing economic uncertainty is helping the segment build on that momentum and continue its upward trajectory in 2025. But the luxury apparel segment – which underperformed the wider apparel category for much of 2024 – has also been on the rise lately, as shown in the chart below.
So far in 2025, foot traffic to luxury chains and department stores has increased year-over-year, consistently outpacing the broader apparel category. This trend reflects the increasingly bifurcated retail space: value-oriented chains, including off-price leaders, are winning over budget-conscious shoppers, while premium brands continue to attract affluent customers who remain less sensitive to economic headwinds.
Still, the data also shows that off-price chains continue to show significantly stronger traffic growth, while luxury visits have recently stabilized – traffic between June and August 2025 was roughly flat YoY. This contrast underscores the greater growth potential of value-oriented retailers in the current environment, with middle-income shoppers far more likely to trade down into off-price than to stretch into luxury. So although affluent spending appears to be holding steady, luxury’s room for further expansion may be limited.
Luxury may be more visible than ever, with social media fueling brand awareness. Pandemic-era stimulus checks may also have briefly given middle-income shoppers an opportunity to splurge on coveted labels. But beneath the surface, the data suggests that the audience is actually narrowing, with luxury chains drawing more heavily from affluent areas – even as brands try to broaden their lines and bring prestige to the masses.
Between 2022 and 2025, the median HHI for luxury shoppers climbed from $115K to nearly $118K, while the medians for traditional and off-price apparel shoppers held steady.
This suggests that, as prices rise, luxury increasingly depends on the nation’s wealthiest households, while off-price, with its median HHI of $75K (closely aligned with the national average of $79.6K according to PopStats 2024 data), continues to draw a broad shopper base. Off-price’s income profile may even be buoyed by wealthier shoppers trading down, while mid-range apparel chains feel the pressure of more cost-conscious behavior.
As 2025 progresses, apparel’s bifurcation is likely to deepen, with off-price chains positioned to capture continued traffic gains from value-driven shoppers and even affluent consumers trading down. Luxury is likely to remain resilient among high-income households, but its reliance on a narrowing customer base may limit growth, leaving value-oriented retailers better positioned to capitalize on shifting consumer dynamics in the months ahead.
To see up-to-date retail traffic trends, visit our free tools.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
1. Appetite for offline retail & dining is stronger than ever. Both retail and dining visits were higher in H1 2025 than they were pre-pandemic.
2. Consumers are willing to go the extra mile for the perfect product or brand. The era of one-stop-shops may be waning, as many consumers now prefer to visit multiple chains or stores to score the perfect product match for every item on their shopping list.
3. Value – and value perception – gives chains a clear advantage. Value-oriented retail and dining segments have seen their visits skyrocket since the pandemic.
4. Consumer behavior has bifurcated toward budget and premium options. This trend is driving strength at the ends of the spectrum while putting pressure on many middle-market players.
5. The out-of-home entertainment landscape has been fundamentally altered. Eatertainment and museums have stabilized at a different set point than pre-COVID, while movie theater traffic trends are now characterized by box-office-driven volatility.
6. Hybrid work permanently reshaped office utilization. Visits to office buildings nationwide are still 33.3% below 2019 levels, despite RTO efforts.
The first half of 2025 marked five years since the onset of the pandemic – an event that continues to impact retail, dining, entertainment, and office visitation trends today.
This report analyzes visitation patterns in the first half of 2025 compared to H1 2019 and H1 2024 to identify some of the lasting shifts in consumer behavior over the past five years. What is driving consumers to stores and dining venues? Which categories are stabilizing at a higher visit point? Where have the traffic declines stalled? And which segments are still in flux? Read the report to find out.
In the first half of 2025, visits to both the retail and dining segments were consistently higher than they were in 2019. In both the dining and the retail space, the increases compared to pre-COVID were probably driven by significant expansions from major players, including Costco, Chick-fil-A, Raising Cane's, and Dutch Bros, which offset the numerous retail and dining closures of recent years.
The overall increase in visits indicates that, despite the ubiquity of online marketplaces and delivery services, consumer appetite for offline retail and dining remains strong – whether to browse in store, eat on-premises, collect a BOPIS order, or pick up takeaway.
A closer look at the chart above also reveals that, while both retail and dining visits have exceeded pre-pandemic levels, retail visit growth has slightly outpaced the dining traffic increase.
The larger volume of retail visits could be due to a shift in consumer behavior – from favoring convenience to prioritizing the perfect product match and exhibiting a willingness to visit multiple chains to benefit from each store's signature offering. Indeed, zooming into the superstore and grocery sector shows an increase in cross-shopping since COVID, with a larger share of visitors to major grocery chains regularly visiting superstores and wholesale clubs. It seems, then, that many consumers are no longer looking for a one-stop-shop where they can buy everything at once. Instead, shoppers may be heading to the grocery stores for some things, the dollar store for other items, and the wholesale club for a third set of products.
This trend also explains the success of limited assortment grocers in recent years – shoppers are willing to visit these stores to pick up their favorite snack or a particularly cheap store-branded basic, knowing that this will be just one of several stops on their grocery run.
Diving into the traffic data by retail category reveals that much of the growth in retail visits since COVID can be attributed to the surge in visits to value-oriented categories, such as discount & dollar stores, value grocery stores, and off-price apparel. This period has been defined by an endless array of economic obstacles like inflation, recession concerns, gas price spikes, and tariffs that all trigger an orientation to value. The shift also speaks to an ability of these categories to capitalize on swings – consumers who visited value-oriented retailers to cut costs in the short term likely continued visiting those chains even after their economic situation stabilized.
Some of the visit increases are due to the aggressive expansion strategies of leaders in those categories – including Dollar General and Dollar Tree, Aldi, and all the off-price leaders. But the dramatic increase in traffic – around 30% for all three categories since H1 2019 – also highlights the strong appetite for value-oriented offerings among today's consumers. And zooming into YoY trends shows that the visit growth is still ongoing, indicating that the demand for value has not yet reached a ceiling.
While affordable pricing has clearly driven success for value retailers, offering low prices isn't a guaranteed path to growth. Although traffic to beauty and wellness chains remains significantly higher than in 2019, this growth has now plateaued – even top performers like Ulta saw slight YoY declines following their post-pandemic surge – despite the relatively affordable price points found at these chains.
Some of the beauty visit declines likely stems from consumers cutting discretionary spending – but off-price apparel's ongoing success in the same non-essential category suggests budget constraints aren't the full story. Instead, the plateauing of beauty and drugstore visits while off-price apparel visits boom may be due to the difference in value perception: Off-price retailers are inherently associated with savings, while drugstores and beauty retailers, despite carrying affordable items, lack that same value-driven brand positioning. This may suggest that in today's market, perceived value matters as much as actual affordability.
Another indicator of the importance of value perception is the decline in visits to chains selling bigger-ticket items – both home furnishing chains and electronic stores saw double-digit drops in traffic since H1 2019.
And looking at YoY trends shows that visits here have stabilized – like in the beauty and drugstore categories – suggesting that these sectors have reached a new baseline that reflects permanently shifted consumer priorities around discretionary spending.
A major post-pandemic consumer trend has been the bifurcation of consumer spending – with high-end chains and discount retailers thriving while the middle falls behind. This trend is particularly evident in the apparel space – although off-price visits have taken off since 2019 (as illustrated in the earlier graph) overall apparel traffic declined dramatically – while luxury apparel traffic is 7.6% higher than in 2019.
Dining traffic trends also illustrate this shift: Categories that typically offer lower price points such as QSR, fast casual, and coffee have expanded significantly since 2019, as has the upscale & fine dining segment. But casual dining – which includes classic full-service chains such as Red Lobster, Applebee's, and TGI Fridays – has seen its footprint shrink in recent years as consumers trade down to lower-priced options or visit higher-end venues for special occasions.
Chili's has been a major exception to the casual dining downturn, largely driven by the chain's success in cementing its value-perception among consumers – suggesting that casual dining chains can still shine in the current climate by positioning themselves as leaders in value.
Consumers' current value orientation seems to be having an impact beyond the retail and dining space: When budgets are tight, spending money in one place means having less money to spend in another – and recent data suggests that the consumer resilience in retail and dining may be coming at the expense of travel – or perhaps experiences more generally.
While airport visits from domestic travelers were up compared to pre-COVID, diving into the data reveals that the growth is mostly driven by frequent travelers visiting airports two or more times in a month. Meanwhile, the number of more casual travelers – those visiting airports no more than once a month – is lower than it was in 2019.
This may suggest that – despite consumers' self-reported preferences for "memorable, shareable moments" – at least some Americans are actually de-prioritizing experiences in the first half of 2025, and choosing instead to spend their budgets in retail and dining venues.
The out of home entertainment landscape has also undergone a significant change since COVID – and the sector seems to have settled into a new equilibrium, though for part of the sector, the equilibrium is marked by consistent volatility.
Eatertainment chains – led by significant expansions from venues like Top Golf – saw a 5.5% visit increase compared to pre-pandemic levels, though YoY growth remained modest at 1.1%. On the other hand, H1 2025 museum traffic fell 10.9% below 2019 levels with flat YoY performance (+0.2%). The minimal year-over-year changes in both categories suggest that these entertainment segments have found their new post-COVID equilibrium.
The rise of eatertainment alongside the drop in museum visits may also reflect the intense focus on value for today's consumers. Museums in 2025 offer essentially the same value proposition that they offered in 2019 – and for some, that value proposition may no longer justify the entrance fee. But eatertainment has gained popularity in recent years as a format that offers consumers more bang for their buck relative to stand-alone dining or entertainment venues – which makes it the perfect candidate for success in today's value-driven consumer landscape.
But movie theaters traffic trends are still evolving – even accounting for venue closures, visits in H1 2025 were well below H1 2019 levels. But compared to 2024, movie traffic was also up – buoyed by the release of several blockbusters that drove audiences back to cinemas in the first half of 2025. So while the segment is still far from its pre-COVID baseline, movie theaters retain the potential for significant traffic spikes when compelling content drives consumer demand.
The blockbuster-driven YoY increase can perhaps also be linked to consumers' spending caution. With budgets tight, movie-goers may want to make sure that they're spending time and money on films they are sure to enjoy – taking fewer risks than they did in 2019, when movie tickets and concession prices were lower and consumers were less budget-conscious.
H1 2025 also brought some moderate good news on the return to office (RTO) front, with YoY visits nationwide up 2.1% and most offices seeing YoY office visit increases – perhaps due to the plethora of RTO mandates from major companies. But comparing office visitation levels to pre pandemic levels highlights the way left to go – nationwide visits were 33.3% below H1 2019 levels in H1 2025, with even RTO leaders New York and Miami still seeing 11.9% and 16.1% visit gaps, respectively.
So while the data suggests that the office recovery story is still being written – with visits inching up slowly – the substantial gap from pre-pandemic levels suggests that remote and hybrid work models have fundamentally reshaped office utilization patterns.
Five years post-pandemic, consumer behavior across the retail, dining, entertainment, and office spaces has crystallized into distinct new patterns.
Traffic to retail and dining venues now surpasses pre-pandemic levels, driven primarily by value-focused segments. But retail and dining segments that cater to higher income consumers –such as luxury apparel and fine dining – have also stabilized at a higher level, highlighting the bifurcation of consumer behavior that has emerged in recent years. Entertainment formats show more variability – while eatertainment traffic has settled above and museums below 2019 levels, and movie theaters still seeking stability. Office spaces remain the laggard, with visits well below pre-pandemic levels despite corporate return-to-office initiatives showing modest impact.
It seems, then, that the new consumer landscape rewards businesses that can clearly articulate their value proposition to attract consumers' increasingly selective spending and time allocation – or offer a premium product or experience catering to higher-income audiences.
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1. Overall dining traffic is mostly flat, but growth is concentrated in specific areas.
While nationwide dining visits were nearly unchanged in early 2025, western states like Utah, Idaho, and Nevada showed moderate growth, while states in the Midwest and South, along with Washington D.C., saw declines.
2. Fine dining and coffee chains are growing through expansion, not just busier locations.
These two segments were the only ones to see an increase in total visits, but their visits-per-location actually decreased, indicating that opening new stores is the primary driver of their growth.
3. Higher-income diners are driving the growth in resilient categories.
The segments that saw visit growth—fine dining and coffee—also attracted customers with the highest median household incomes, suggesting that affluent consumers are still spending on dining despite economic headwinds.
4. Remote work continues to reshape dining habits.
The share of suburban customers at fine dining establishments has increased since 2019, while it has decreased for coffee chains. This reflects a shift towards "destination" dining closer to home and away from commute-based coffee runs.
5. Limited-service restaurants own the weekdays; full-service restaurants win the weekend.
QSR, fast casual, and coffee chains see the majority of their traffic from Monday to Friday, whereas casual and fine dining see a significant spike in visits on weekends.
6. Each dining segment dominates a specific time of day.
Consumer visits are highly predictable by the hour: coffee leads in the early morning, fast casual peaks at lunch, casual dining takes the afternoon, fine dining owns the dinner slot, and QSR captures the late-night crowd.
Overall dining visits held relatively steady in the first five months of 2025, with year-over-year (YoY) visits to the category down 0.5% for January to May 2025 compared to the same period in 2024. Most of the country saw slight declines (less than 2.0%), though some states and districts experienced larger drops: Washington, D.C, saw the largest visit gap (-3.6% YoY), followed by Kansas and North Dakota (-2.9%), Arkansas (-2.8%), Missouri and Kentucky (-2.6%), Oklahoma (-2.1%), and Louisiana (-2.0%).
Still, there were several pockets of moderate dining strength, specifically in the west of the United States. January to May 2025 dining visits in Utah, Idaho, and Nevada increased 1.8% to 2.4% YoY, while the coastal states saw traffic rise 0.6% (California) to 1.2% (Washington). Vermont also saw a slight increase in dining visits (+1.9%).
Diving into visit trends by dining segment shows that fine dining and coffee saw the strongest overall visit trends, with visits to the segments up 1.3% and 2.6% YoY, respectively, between January and May 2025. But visits per location trends were negative for both segments – a decline of 0.8% YoY for fine dining and 1.8% for coffee during the period – suggesting that much of the visit strength is due to expansions rather than more crowded restaurants and coffee shops.
In contrast, full-service casual dining saw overall visits decrease by 1.5%, while visits per location remained stable (+0.2%) YoY between January and May 2025. Several casual dining chains have rightsized in the past twelve months – including Red Lobster, TGI Fridays, and Outback Steakhouse – which impacted overall visit numbers. But the data seems to show that their rightsizing was effective, as the remaining locations successfully absorbed the traffic and maintained performance levels from the previous year. And the monthly data also provides much reason for optimism, with May traffic up both overall and on a visit per location basis – suggesting that the casual dining segment is well positioned for growth in the second half of 2025.
Meanwhile, QSR and fast casual chains saw similar minor visits per venue dips (-1.5% and -1.2%, respectively). At the same time, QSR also saw an overall visit dip (-0.8%) while traffic to fast casual chains increased slightly (+0.3%) – suggesting that the fast casual segment is expanding more aggressively than QSR. But the two segments decoupled somewhat in May, with overall traffic and visits per venue to fast casual chains up YoY while traffic remained flat and visits per venue fell slightly for QSR – perhaps due to the relatively greater affluence of fast casual's consumer base.
Analyzing the income levels of visitors to the various dining segments over time shows that each segment followed a slightly different trend – and the differences in visitor income may help explain some of the current traffic patterns.
The only three segments with YoY visit growth – casual dining, fine dining, and coffee – also had the highest captured market median household income (HHI). Although the median HHI in the captured market of upscale and fine dining chains fell after COVID, it has risen back steadily over time and now stands at $98.0K – slightly higher than the $97.1K median HHI between January to May 2019. This may explain the segment's resilience in the face of wider consumer headwinds. Meanwhile, the median HHI at fast casual and coffee chains has fallen slightly, perhaps due to aggressive expansions in the space – including Dave's Hot Chicken and Dutch Bros – which likely broadened the reach of the segments, driving visits up and trade area median HHI down.
Like fine dining, casual dining also saw its trade area median HHI increase slightly over time – but the segment has still been facing visit dips. This could mean that, even though consumers trading down to casual dining may have boosted the trade area median HHI for the segment, it still might not have been enough to make up for the customers lost to tighter budgets.
The QSR segment saw its trade area median HHI remain remarkably steady – and visits to the segment have also been quite consistent – staying between $70.6K and $70.9K between 2019 and 2025 – which may explain why the segment's visits remained relatively stable YoY.
Diving into the psychographic segmentation shows that, although the fine dining segment attracted visitors from the highest-income areas between January and May 2025, fast casual chains drew the highest share of visitors from suburban areas, followed by casual dining and coffee. QSR attracted the smallest share of suburban visitors, with just 30.5% of the category's captured market between January and May 2025 belonging to Spatial.ai: PersonaLive suburban segments.
But looking at the data since 2019 reveals small but significant changes in the shares of suburban audiences in some categories' captured markets. And although the percentage changes are slight, these represent hundreds of thousands of diners every year.
The data shows that shares of suburban segments in the captured markets of fine dining chains have increased, while their share in the captured market of coffee chains has decreased. The shares of suburban visitors to QSR, fast casual, and casual chains have remained relatively steady.
This may suggest that the COVID-19 pandemic and the subsequent rise of remote and hybrid work models are still impacting consumer dining habits, benefiting destination-worthy experiences in suburban locales such as fine dining chains while reducing the necessity of daily coffee runs that were often tied to commuting and office work. Meanwhile, the stability in QSR, fast casual, and casual dining segments could indicate that these categories continue to meet consistent suburban demand for convenience and everyday dining, largely unaffected by the redistribution seen in the fine dining and coffee sectors.
Although QSR, fast casual, casual dining, fine dining, and coffee all fall under the wider dining umbrella, the data shows distinct consumer behavior patterns regarding visits to these five categories.
Limited service segments, including QSR, fast casual, and coffee tend to see higher shares of visits on weekdays, while full service segments – casual dining and fine dining – receive higher shares of weekend visits. Diving deeper shows that QSR has the largest share of weekday visits, with 72.3% of traffic coming in between Monday and Friday, followed by fast casual (69.8% of visits on weekdays) and coffee (69.4% of visits on weekdays.) Looking at trends within the work week shows that QSR receives a slightly larger visit share between Monday and Thursday compared to the other limited service segments. Meanwhile, coffee seems to receive the smallest share of Friday visits – 16.3% compared to 17.0% for fast casual and 17.2% for QSR.
On the full-service side, casual dining and fine dining chains have relatively similar shares of weekend visits (39.0% and 38.8%, respectively), but fine dining also sees an uptick of visits on Fridays (with 19.1% of weekly visits) as consumers choose to start the weekend on a festive note.
Hourly visit patterns also show variability between the segments. Coffee is the unsurprising leader of early visits, with 14.6% of visits taking place before 8 AM and, almost two-thirds (64.9%) of visits taking place before 2 PM. Fast casual leads the lunch rush (29.4% of visits between 11 AM and 2 PM), casual dining chains receive the largest share of afternoon (2 PM to 5 PM) visits, and fine dining chains receive the largest share of dinner visits, with almost 70% of visits taking place between 5 PM and 11 PM. QSR leads the late night visit share – 4.1% of visits take place between 11 PM and 5 AM – followed by casual dining chains (3.2% late night and overnight visit share), likely due to the popularity of 24-hour diners.
This suggests that each dining segment effectively "owns" a different part of the day, from the morning coffee ritual and the quick lunch break to the leisurely evening meal and late-night cravings.
An analysis of average visit duration also reveals a small but lasting shift in post-pandemic dining behavior. Between January and May 2025, the average dwell time for nearly every dining segment was shorter than during the same period in 2019. This efficiency trend is evident across limited-service categories like QSR, fast casual, and coffee shops, suggesting a continued emphasis on speed and convenience.
The one notable exception to this trend is upscale and fine dining, where the average visit duration has actually increased compared to pre-COVID levels. This may suggest that, while visits to most segments have become more transactional, consumers are treating fine dining more as an extended, deliberate experience, reinforcing its position as a destination-worthy occasion.
1. The Midwest is the only region where Black Friday retail visits outpace Super Saturday.
But several major Midwestern markets, including Chicago and Detroit, actually see higher shopper turnout on Super Saturday.
2. Holiday season demographic shifts also vary across regions.
Nationwide, electronics stores see a slight uptick in median household income (HHI) in December – yet in certain markets, electronics retailers such as Best Buy see a drop in captured market median HHI during this period.
3. Back-to-school shopping starts earliest for clothing and office supplies retailers in the South Central region, likely tied to earlier school schedules.
But back-to-school visits surge higher for these retailers in the Northeast later in the season.
4. The share of college students among back-to-school shoppers varies by region.
In August 2024, “Collegians” made up the largest share of Target’s back-to-school shopping crowd in New England, and the smallest in the West.
5. Mother’s Day drives the biggest restaurant visit spikes in the Middle Atlantic Region, while Father’s Day sees its biggest boosts in the South Atlantic states.
Mother’s Day diners also tend to travel farther to celebrate, suggesting an extra effort to treat mom.
6. Western states proved particularly responsive to McDonald’s recent Minecraft promotion.
During the week of A Minecraft Movie’s release, the promotion drove significantly higher visit spikes in the West than in the Eastern U.S.
Retailers rely on promotional events to fuel sales – from classics like Black Friday and back-to-school sales to unique limited-time offers (LTOs) and pop-culture collaborations. Yet consumer preferences and behavior can vary significantly by region, making it critical to tailor campaigns to local markets.
This report dives into the data to reveal how consumers in 2025 are responding to major retail promotions, exploring both broad regional trends and more localized market-level nuances. Where is Black Friday most popular, and which areas see a bigger turnout on Super Saturday? Where are restaurants most packed on Mother’s Day, and where on Father’s Day? Which region kicks off back-to-school shopping – and where are August shoppers most likely to be college students? And also – which part of the country went all out on McDonald’s recent Minecraft LTO?
Read on to find out.
Promotions aimed at boosting foot traffic on key holiday season milestones like Black Friday and Super Saturday are central to retailers’ strategies across industries. The day after Thanksgiving and the Saturday before Christmas typically rank among in-store retail’s busiest days, last year generating foot traffic surges of 50.1% and 56.3%, respectively, compared to a 12-month daily average. And
But a closer look at regional data shows that these promotions land differently across the country. In the Midwest, Black Friday outperformed Super Saturday last year, fueling the nation’s biggest post-Thanksgiving retail visit spike – a testament to the milestone’s strong local appeal. Meanwhile, in the Western U.S. Black Friday trailed well behind Super Saturday, though both milestones drove smaller upticks than in other regions. And in New England and the South Central states, Super Saturday achieved its biggest impact, suggesting that last-minute holiday specials may resonate especially well in that area.
Digging deeper into major Midwestern hubs shows that even within a single region, holiday promotions can produce widely different responses.
In St. Louis, Indianapolis, and Minneapolis, for example, consumers followed the broader Midwestern pattern, flocking to stores on Black Friday exhibiting less enthusiasm for Super Saturday deals. By contrast, Chicago and Detroit saw Super Saturday edge ahead, with Chicago’s Black Friday peak falling below the nationwide average of 50.1%. examples highlight the power of local preferences to shape holiday campaign results.
Holiday promotions don’t just drive visit spikes; they also spark subtle but significant changes in the demographic profiles of brick-and-mortar shoppers, expanding many retailers’ audiences during peak periods. And these shifts, too, can vary widely across regions.
Outlet malls, department stores, and beauty & self-care chains, for instance, which typically attract higher-income consumers, tend to see slight declines in the median household incomes (HHI) of their visitor bases in December. This dip may be due to promotions drawing in more mid- and lower-income shoppers during the peak holiday season. Electronics stores and superstores, on the other hand, which generally serve a less affluent base, see modest upticks in median HHI in the lead-up to Christmas.
But once again, drilling further down into regional chain-level data reveals more nuanced regional patterns. Take Best Buy, a leading holiday season electronics destination. In some of the chain’s biggest, more affluent markets – including New York, Los Angeles, and Chicago – the big-box retailer sees small dips in median HHI during December. But in Atlanta and Houston – also relatively affluent, but slightly less so – December saw a minor HHI uptick, hinting at a stronger holiday rush from higher-income shoppers in those cities.
Back-to-school promotions also play a pivotal role in the retail calendar, with superstores, apparel chains, office supply stores and others all vying for shopper attention. And though summer markdowns drive increased foot traffic nationwide, both the timing of these shifts and the composition of the back-to-school shopping crowd differ among regions.
Analyzing weekly fluctuations in regional foot traffic to clothing and office supplies stores shows, for example, that back-to-school shopping picks up earliest in the South Central region, likely due to earlier school start dates.
But the biggest visit peaks occur in the Northeast – with clothing retailer foot traffic surging in New England in late August, and office supplies stores seeing an even bigger surge in the Middle Atlantic region in early September. Retailers and advertisers can plan their back-to-school deals around these differences, targeting promotions to local trends.
Though K-12 families drive much of the back-to-school rush, college student shoppers also play a substantial role. And here, too, their participation varies by region.
For instance, the “Collegians” segment accounted for 2.2% of Target’s shopper base nationwide over the past year – rising to 3.0% in August 2024. But regionally, the share of “Collegians” soared as high as 4.0% in New England versus just 2.2% in the West. So while retailers in New England may choose to lean into the college vibe, those in Western states may place greater emphasis on families with children.
When it comes to dining, Mother’s Day and Father’s Day are the busiest days of the year for the full-service restaurant (FSR) category, as families treat their parents to a hassle-free meal out. And eateries nationwide capitalize on this trend by offering a variety of deals and promotions that add a little extra charm (and value) to the experience.
Nationwide, Mother’s Day drives more FSR foot traffic than Father’s Day – except in parts of the Pacific Northwest, where Father’s Day traditions run especially deep. Still, the size of these holiday boosts varies substantially by region.
This year, for instance, Mother’s Day (May 11, 2025) drove the largest FSR surge in the Middle Atlantic, with the South Atlantic and Midwest not far behind. Father’s Day, by contrast, saw its biggest lift in the South Atlantic. Mother’s Day proved least resonant in the West, whereas Father’s Day had its smallest impact in New England.
Dining behavior also differs between the two occasions. Mother’s Day celebrants display a slight preference for morning FSR visits and a bigger one for afternoon visits, while Father’s Day crowds favor evenings – perhaps reflecting a preference for sports bars and later dinners with dad. Another interesting nuance: On Mother’s Day, a larger share of FSR visits originate from between 3 and 50 miles away compared to Father’s Day, suggesting that families go the extra mile – sometimes literally – to celebrate mom.
While established dates like Black Friday or Mother’s Day naturally spur promotions, brands can also craft their own moments with limited-time offers (LTOs). And much like holiday campaigns, these retailer-led events can produce varied outcomes across different regions.
Fast food restaurants, for example, have leaned heavily on limited-time offers (LTOs) and pop-culture tie-ins to fuel buzz in what remains a challenging overall market. And McDonald’s recent Minecraft promotion, launched on April 1, 2025 to coincide with the April 3 release of A Minecraft Move, shows just how impactful the practice can be.
Nationally, the Minecraft promotion (featuring offerings for both kids and adults) drove a 6.9% lift in visits during the movie’s opening week. But the impact of the promotion was far from uniform across the U.S. Many of McDonald’s Western markets – including Utah, Idaho, Nevada, California, Texas, Arizona, Colorado, and Oregon – recorded visit lifts above 10.0%. Meanwhile, Kentucky saw a 2.1% dip, and several other Eastern states registered modest gains below 3.0%. The McDonald’s example illustrates the power of regional tastes to shape the success of even the most creative pop-culture collabs.
Whether it’s properly timing holiday and back-to-school discounts, recognizing where Mother’s Day or Father’s Day will resonate more, or pinpointing markets that respond best to pop-culture tie-ins, the data reveals that effective promotions depend heavily on local nuances. And by analyzing regional and DMA-level trends, retailers and advertisers can craft compelling, relevant campaigns that heighten engagement where it matters most.
