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The Placer.ai Nationwide Office Building Index: The office building index analyzes foot traffic data from some 1,000 office buildings across the country. It only includes commercial office buildings, and commercial office buildings with retail offerings on the first floor (like an office building that might include a national coffee chain on the ground floor). It does NOT include government buildings or mixed-use buildings that are both residential and commercial.
While headlines trumpeting an imminent return to traditional office life fueled by corporate mandates have become increasingly common in recent months, ground-level data reveals a more complex reality. Office building foot traffic indicates that the office recovery has slowed, with February visits down by 36.3% compared to pre-pandemic levels in February 2019. This data suggests that despite top-down pressure and RTO mandates at several major U.S. companies, hybrid and remote work models remain widespread.
Diving into the market-level data reveals that the nationwide average office occupancy metric was driven by relatively significant visit gaps across most analyzed cities, with the exception of New York City and Miami that continued to lead the return to office (RTO) trends, followed by Atlanta. Houston, Washington D.C., and Dallas all experienced year-over-five-year (Yo5Y) visit gaps of 34.6% to 38.4% – close to the nationwide average – while the Yo5Y office visit gaps for Boston, Los Angeles, and Denver was 43.5%, 45.1%, and 46.6%, respectively.
But one metric did stand out in the February data that could hint at a relatively localized RTO acceleration. For the first time since we started tracking the post-pandemic office recovery, San Francisco (47.5% Yo5Y visit gap) outperformed Chicago (48.5%) – perhaps indicating that RTO mandates in the tech world are beginning to move the needle in the country’s tech capital.
The slowing return to office (RTO) trends also emerge when analyzing the year-over-year (YoY) data. Although some visit gaps were to be expected given the comparison to a 29 day February in 2024, most cities – with the exception of Miami, Boston, and San Francisco – saw a larger dip in office visits than the approximately 3.5% visit gap that could be attributed to the calendar shift.
The dip in office visits compared to 2024 suggests that the RTO mandates are not having a significant impact on office occupancy patterns in most major cities and further underscore the enduring impact of remote and hybrid work models.
The RTO data reveals a complex and evolving landscape shaped by both corporate directives and the enduring preferences of a workforce that has experienced the flexibility and autonomy of remote work. At the same time, disparities between major cities – with New York and Miami in the lead and Chicago and San Francisco lagging behind – highlight the influence of local economic factors, industry concentrations, and perhaps even cultural preferences on office occupancy. As businesses continue to navigate this transition, a deeper understanding of these regional nuances and of the underlying drivers of in-person work will be crucial for companies looking to formulate RTO policies that best serve their broader goals.
For more data-driven insights, visit placer.ai.
This year is expected to present challenges for many restaurant operators, including (1) an uncertain macroeconomic environment; (2) growing encroachment from grocers, warehouse clubs, and convenience stores; and (3) difficulties connecting with consumers as they prioritize both value and convenience. Against this backdrop, Chipotle’s management is forecasting low- to mid-single-digit comparable sales growth for the full year. The company faces tough year-over-year (YoY) comparisons—our data shows a 4.2% increase in visits per location in 2024, placing Chipotle among the top-performing restaurant chains with more than 100 locations. However, despite the uncertain landscape, our data highlights several reasons why Chipotle may surpass this forecast.
Between 2020 and 2024, Chipotle introduced several new protein options that significantly contributed to its growth and customer engagement. In 2021, the launch of Smoked Brisket became a fan favorite, leading to its return in 2024 due to popular demand. The re-introduction of Chicken al Pastor also played a role in boosting visits, significantly lifting visits trends during the second quarter of 2024. These innovative protein additions have not only diversified Chipotle's menu but also resonated with customers, driving sales and enhancing the brand's market presence.
Chipotle introduced Honey Chicken as a limited-time protein option systemwide on March 7th 2025. According to management, Honey Chicken was the brand’s best-performing limited-time offer test, excelling in both early sensory testing and broader market trials. To validate this claim, we examined YoY visitation data for the 55 locations in Sacramento and 25 locations in Nashville where Honey Chicken was tested in the fall of 2024. Launched on August 27th, 2024, our data indicates an immediate boost in visits per location in Sacramento and sustained outperformance in Nashville.
While it’s difficult to extrapolate the success of a limited-time product nationwide based on its performance in a few test markets, our data indicates that Chipotle’s Honey Chicken will likley be among the best performing new product launches in 2025.
In recent years, Chipotle Mexican Grill has experienced notable success by expanding into smaller markets across the United States. This strategic move has led the company to increase its long-term goal from 6,000 to 7,000 North American locations, with many new restaurants opening in towns with populations around 40,000. These small-town locations have demonstrated unit economics comparable to or even surpassing those in larger markets.
Our data shows continued visit outperformance in smaller markets in 2024, with Chipotle locations in non top-25 markets seeing greater visits per location than locations in top 25 markets. And this strategic expansion sets the stage for continued outperformance as store openings in the company’s smaller markets continue to enter the comparable sales base in 2025.
Chipotle's “Chipotlane” format stores—which include a dedicated drive-thru lanes for digital order pickups—has significantly enhanced operational efficiency. According to management, Chipotlane location stores often see transactions completed in less than a minute, which compares favorably to traditional QSR drive-thru times. This swift service has led to a 10%-15% increase in sales at Chipotlane-equipped locations compared to traditional formats. Chipotle now has more than 1,000 Chipotlane locations, with plans to include this feature in the majority of new restaurants, aiming for an annual unit growth of 8% to 10%.
We grouped the first 100 Chipotlane locations with our data to better understand the impact on throughput and operational efficiency. Our data indicates that Chipotlane locations outperformed the chain average by a meaningful amount – especially during peak lunch and dinner hours – adding further support for the company’s potential outperformance in the year ahead.
Overall, while 2025 presents a challenging landscape for the restaurant industry, Chipotle appears well-positioned to navigate these headwinds and potentially exceed its growth expectations. The company’s proven track record of successful menu innovations, along with the promising early results of Honey Chicken, demonstrate its ability to resonate with consumers. Additionally, Chipotle's strategic expansion into smaller markets and the continued rollout of Chipotlane locations are key drivers that could boost visitation and operational efficiency. Despite a difficult macroeconomic environment and increased competition, Chipotle’s combination of menu innovation, market expansion, and enhanced convenience through Chipotlanes sets the stage for continued success in 2025.
Allbirds rose to prominence during the direct-to-consumer (DTC) boom, quickly gaining a loyal following. However, the brand faced challenges in recent years and, in 2024, made a strategic pivot to optimize its store fleet and significantly rightsize its retail footprint. How has this shift impacted foot traffic? We took a closer look.
Allbirds closed almost a third of its U.S. store fleet in the first three quarters of 2024 – downsizing from 45 U.S. stores at the end of 2023 to 31 stores as of September 2024 – leading to expected declines in overall visit numbers. But as the number of Allbirds stores in operation fell, visits per location increased steadily – suggesting that the company is successfully consolidating its physical footprint and funneling visitors to its most successful stores.
While Allbirds has locations in a number of states across the country, its main stronghold remains its home state of California. And diving into the visit data reveals that its rightsizing strategy has paid off handsomely in the state, with YoY visits per location surging by 28.2% in January 2025 compared to 19.8% YoY growth nationwide, suggesting that Allbirds is successfully optimizing its footprint to focus on high-performing markets.
Rightsizing typically allows brands to focus on their best-performing markets – and it looks like Allbirds has succeeded in that regard. Between January 2024 and January 2025, the median household income (HHI) in Allbirds’ captured market rose from $108.5K to $125.6K. Similarly, the share of "Educated Urbanites" and "Ultra-Wealthy Families" Spatial.ai: PersonaLive segments increased, indicating that the brand is now catering to a more affluent visitor base that could help it weather economic uncertainties and wider retail challenges.
Allbirds’ strategic repositioning seems to be delivering some of the desired results. By focusing efforts on high-performance locations and the shopper experience, the brand is seeing higher visits per location and a more engaged customer base.
Will Allbirds continue to soar?
Visit Placer.ai to find out.
Last year was a leap year, so February 2025 had one less day than February 2024 – leading to dips in year-over-year (YoY) monthly comparisons across the board, including in the mall space.
But comparing YoY at average daily visits – a more accurate analysis of YoY performance when comparing a regular year to a leap year – reveals that visits to indoor malls and open-air shopping centers held relatively stable in February 2025, despite the sharp drop in consumer confidence. And both mall types outperformed the wider retail YoY average – highlighting the ongoing resilience of the retail format.
Meanwhile, outlet malls continued lagging behind both overall retail numbers and the other two mall types. This mall type tends to attract a slightly lower-income visitor base, which could be more susceptible to economic uncertainties – and outlet mall shoppers may have avoided long travels in the cold, preferring to look for discounted items online or in off-price stores closer to home.
Malls’ unique position as both shopping centers and entertainment hubs likely contributed to malls’ stable February visitation patterns amidst the wider consumer headwinds. All three mall types saw significant visit increases on Valentine’s Day (February 14th) along with a rise in the share of evening (7 PM to 10 PM) visits. At the same time, only outlet malls saw a slight increase in the share of shorter visits (under 30 minutes) on Valentine’s Day.
This data suggests that malls played a role in many consumers’ Valentine’s Day celebrations – both in serving as a one-stop shop for gifts and as a centralized place with a variety of dining and entertainment options for the perfect Valentine’s date night.
The steady February foot traffic coupled with strong engagement on key holidays like Valentine’s Day underscores the enduring role of malls as more than just shopping destinations. As we move further into 2025, the ability of malls to adapt and cater to evolving consumer behaviors will remain a critical factor in their continued success.
For more data-driven retail insights visit placer.ai.
The beauty industry’s reign over specialty retail may be slowly coming to an end in 2025. In the post-pandemic retail economy, beauty had been an outlier as it continued to grow visitation despite declines in other discretionary categories and a general pullback in retail demand. Beauty retailers were primed for the interaction of mass and prestige beauty growth; brands at both the low and high end benefited as consumers' appetite for make up and skincare exploded.
But in 2024, consumers began to shift their focus away from beauty and back towards other discretionary categories, such as apparel and home furnishings. At the same time, we’ve also observed more caution amongst consumers surrounding all discretionary demand. Beauty tends to do well during times of economic uncertainty; items are small and generally less expensive than other discretionary purchases like shoes or accessories.
However, the category’s sustained success over the past few years may have run out, even as consumers look for value and small indulgences. Beauty executives warned of these headwinds in early 2024, and Placer’s visit trends have corroborated the softening of trends across the industry.
2024 visits to beauty and self care retail chains grew 1.5% versus the previous year, compared to 18% growth in 2023 and 17% growth in 2022. There was a true shift in momentum of this industry over the last year, and the deceleration of growth is in stark contrast to the industry’s flourishing in the immediate post-pandemic years.
When we put this into the context of broader discretionary retail, the trends in beauty counter those of apparel and home furnishings, who accelerated their rebounds throughout last year. There are a myriad of reasons for these changes in 2024, but major beauty brands have shared a drop-off in demand and waning sales, signs that point to changing consumer behavior instead of a shift in channel preference from physical to digital.
Ulta Beauty had been driving much of the growth of the beauty industry, due to its positioning as a destination for both mass and prestige beauty products. This business model, which served it well over the past few years, also exposed some potential hurdles as demand decelerated in 2024. Ulta’s visit growth in 2024 was just 1.9% year-over-year (2.5% YoY growth for Q4 2024), which surpassed other beauty chains, but slowed dramatically compared to previous trends.
A potential source of Ulta’s visit growth declaration could be one of its greatest opportunities over the past few years; its shop-in-shop partnership with Target. The two chains attract similar consumer demographics and align in their value offerings to shoppers. Looking at Placer’s cross visitation analysis, among visitors to Ulta Beauty, those who also visited Target increased from 86.9% in 2022 to 90.1% in 2024. Ulta visitors may be choosing to visit an Ulta outpost in Target more frequently than in the past, due to the convenience. But, that increase in visits to Target may be cannibalizing visit frequency to standalone Ulta Beauty locations.
Another change to Ulta Beauty’s overall visitation comes from the distribution of visitors to the retail chain. There were declines in the share of visits to Ulta from wealthier, suburban, and younger consumer segments, which account for the largest consumer bases for the retailer. There have been slight increases in the share of visits by Blue Collar Families and diverse shopper segments, but those consumers are likely to be more constrained in purchasing power than Ulta’s core shoppers.
Overall, the beauty space’s journey in 2024 is likely an indicator of what’s to come, especially for the larger chains. One retailer that has been the exception to the rule is Bluemercury, which Placer selected as a 10 Top Brands to Watch in 2025. For the remainder of the industry, retailers must find their reason for consumers to visit, despite a potential decline in demand for the category.
Two of the biggest sporting events of the year – the Super Bowl and the Daytona 500 – took place in February 2025. We dove into the location analytics and demographic characteristics of visitors for both events to find out who attends the Big Game and the Great American Race.
Super Bowl tickets aren’t cheap, and combined with elevated travel costs, attending the game comes with a hefty price tag. So it may be no surprise that “Ultra Wealth Families” – Spatial.ai: Personalive segment for the nation’s wealthiest households – are consistently the largest segment within the stadiums’ captured markets* on game day. The same trend persists for NFL’s conference championships, indicating that regardless of the region in which the biggest games are played, fans in attendance come from relatively similar, affluent households.
*A venue’s captured market is derived by the census block groups (CBGs) from which the venue draws its visitors, weighted by the share of visits from each, and thus reflects the population that actually visits the venue.
Visitors to the Daytona 500, it seems, are a more diverse cohort. Although the race is the most prestigious in NASCAR, tickets are available at price-points that suit a variety of budgets. And analyzing the visitor base of Daytona International Speedway on race day in 2025 reveals that the event’s relative affordability seemed to have attracted visitors from all walks of life: The venue’s trade area included a wide range of psychographic segments – ranging from the wealthiest families to retirement-age folks on a budget – demonstrating the diversity of the audience in attendance.
Analysis of the 2025 Super Bowl and Daytona 500’s trade areas, which reflect the regions from which the venues received visitors on the day, reveals other key differences between the events’ attendees.
As was the case for previous Super Bowls, the 2025 Super Bowl at the Caesars Superdome in New Orleans, LA drew visitors from the country’s major metro areas – and from some of the wealthiest – including New York City, Los Angeles, San Francisco, and Miami. The trade area also revealed elevated attendance from the teams’ home regions – Kansas City, MO and Philadelphia, PA – likely by the squads’ die-hard fans, and robust visitation from the host region (the New Orleans area), as local football fans appeared to take advantage of the opportunity to attend a Super Bowl close to home.
The 2025 Daytona 500's trade area, however, revealed a more tilted regional distribution of visitors. Although the event did draw fans from all over the country, most of the Daytona International Speedway attendees came from the Eastern United States, and Florida in particular – which hosts the race every year. This suggests that while the Daytona 500 attracts visitors from all over the country, the event is particularly popular among locals.
Want more data-driven event insights? Visit Placer.ai.
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1) Value Wins in 2025: Discount & Dollar Stores and Off-Price Apparel are outperforming as consumers prioritize value and the “treasure-hunt” experience.
2) Small Splurges Over Big Projects: Clothing and Home Furnishing traffic remains strong as shoppers favor accessible wardrobe updates and decor refreshes instead of major renovations.
3) Big-Ticket Weakness: Electronics and Home Improvement visits continue to lag, reflecting a continued deferment of larger purchases.
4) Bifurcation in Apparel: Visits to off-price and luxury segments are growing, while general apparel, athleisure, and department stores face ongoing pressures from consumer trade-downs.
5) Income Dynamics Shape Apparel: Higher-income shoppers sustain luxury and athleisure, while off-price is driving traffic from more lower-income consumers.
6) Beauty Normalizes but Stays Relevant: After a pandemic-driven surge, YoY declines likely indicate that beauty visits are stabilizing; shorter trips are giving way to longer visits as retailers deploy new tech and immersive experiences.
Economic headwinds, including tariffs and higher everyday costs, are limiting discretionary budgets and prompting consumers to make more selective choices about where they spend. But despite these pressures, foot traffic to several discretionary retail categories continues to thrive year-over-year (YoY).
Of the discretionary categories analyzed, fitness and apparel had the strongest year-over-year traffic trends – likely thanks to consumers finding perceived value in these segments.
Fitness and apparel (boosted by off-price) appeal to value-driven, experience seeking consumers – fitness thanks to its membership model of unlimited visits for an often low fee, and off-price with its discount prices and treasure-hunt dynamic. Both categories may also be riding a cultural wave tied to the growing use of GLP-1s, as more consumers pursue fitness goals and refresh their wardrobes to match changing lifestyles and sizes.
Big-ticket categories, including electronics, also faced significant challenges, as tighter consumer budgets hamper growth in the space. Traffic to home improvement retailers also generally declined, as lagging home sales and consumers putting off costly renovations likely contributed to the softness in the space.
But home furnishing visits pulled ahead in July and August 2025 – benefitting from strong performances at discount chains such as HomeGoods – suggesting that consumers are directing their home-oriented spending towards more accessible decor.
The beauty sector – typically a resilient "affordable luxury" category – also experienced declines in recent months. The slowdown can be partially attributed to stabilization following several years of intense growth, but it may also mean that consumers are simplifying their beauty routines or shifting their beauty buying online.
> Traffic to fitness and apparel chains – led by off-price – continued to grow YoY in 2025, as value and experiences continue to draw consumers.
> Consumers are shopping for accessible home decor upgrades to refresh their space rather than undertaking major renovations.
> Shoppers are holding off on big-ticket purchases, leading to YoY declines in the electronics and home improvement categories.
> Beauty has experienced softening traffic trends as the sector stabilizes following its recent years of hypergrowth as shoppers simplify routines and shift some of their spending online.
After two years of visit declines, the Home Furnishings category rebounded in 2025, with visits up 4.9% YoY between January and August. By contrast, Home Improvement continued its multi-year downward trend, though the pace of decline appears to have slowed.
So what’s fueling Home Furnishings’ resurgence while Home Improvement visits remain soft? Probably a combination of factors, including a more affluent shopper base and a product mix that includes a variety of lower-ticket items.
On the audience side, this category draws a much larger share of visits from suburban and urban areas, with a median household income well above that of home improvement shoppers. The differences are especially pronounced when analyzing the audience in their captured markets – indicating that the gap stems not just from store locations, but from meaningful differences in the types of consumers each category attracts.
Home improvement's larger share of rural visits is not accidental – home improvement leaders have been intentionally expanding into smaller markets for a while. But while betting on rural markets is likely to pay off down the line, home improvement may continue to face headwinds in the near future as its rural shopper base grapples with fewer discretionary dollars.
On the merchandise side, home improvement chains cater to larger renovations and higher-cost projects – and have likely been impacted by the slowdown in larger-ticket purchases which is also impacting the electronics space. Meanwhile, home furnishing chains carry a large assortment of lower-ticket items, including home decor, accessories, and tableware.
Consumers are still spending more time at home now than they were pre-COVID, and investing in comfortable living spaces is more important than ever. And although many high-income consumers are also tightening their belts, upgrading tableware or even a piece of furniture is still much cheaper than undertaking a renovation – which could explain the differences in traffic trends.
Traditional apparel, mid-tier department stores, and activewear chains all experienced similar levels of YoY traffic declines in 2025 YTD, as shown in the graph above. But analyzing traffic data from 2021 shows that each segment's dip is part of a trajectory unique to that segment.
Traffic to mid-tier department stores has been trending downward since 2021, a shift tied not only to macroeconomic headwinds but also to structural changes in the sector. The pandemic accelerated e-commerce adoption, hitting department stores particularly hard as consumers seeking one-stop shopping and broad assortments increasingly turned to the convenience of online channels.
Traffic to traditional apparel chains has also not fully recovered from the pandemic, but the segment did consistently outperform mid-tier department stores and luxury retailers between 2021 and 2024. But in H1 2025, the dynamic with luxury shifted, so that traffic trends at luxury apparel retailers are now stronger than at traditional apparel both YoY and compared to Q1 2019. This highlights the current bifurcation of consumer spending also in the apparel space, as luxury and off-price segments outperform mid-market chains.
In contrast, the activewear & athleisure category continues to outperform its pre-pandemic baseline, despite experiencing a slight YoY softening in 2025 as consumers tighten their budgets. The category has capitalized on post-lockdown lifestyle shifts, and comfort-driven wardrobes that blur the line between work, fitness, and leisure remain entrenched consumer staples several years on.
The two segments with the highest YoY growth – off-price and luxury – are at the two ends of the spectrum in terms of household income levels, highlighting the bifurcation that has characterized much of the retail space in 2025. And luxury and off-price are also benefiting from larger consumer trends that are boosting performance at both premium and value-focused retailers.
In-store traffic behavior reveals that these two segments enjoy the longest average dwell times in the apparel category, with an average visit to a luxury or off-price retailer lasting 39.2 and 41.3 minutes, respectively. This suggests that consumers are drawn to the experiential aspect of both segments – treasure hunting at off-price chains or indulging in a sense of prestige at a luxury retailer. Together, these patterns highlight that – despite appealing to different consumer groups – both ends of the market are thriving by offering shopping experiences that foster longer engagement.
> Off-price and luxury segments are outperforming, while general apparel, athleisure, and department store visits lag YoY under tariff pressures and consumer trade-downs.
> Looking over the longer term reveals that athleisure is still far ahead of its pre-pandemic baseline – even if YoY demand has softened.
> Luxury and off-price both are thriving by offering shopping experiences that foster longer engagement.
The beauty sector has long benefitted from the “lipstick effect” — the tendency for consumers to indulge in small luxuries even when discretionary spending is constrained. And while the beauty category’s softening in today’s cautious spending environment could suggest that this effect has weakened, a longer view of the data tells a more nuanced story.
Beauty visits grew significantly between 2021 and 2024, fueled by a confluence of factors including post-pandemic “revenge shopping,” demand for bolder looks as consumers returned to social life, and new store openings and retail partnerships. Against that backdrop, recent YoY traffic dips are likely a sign of stabilization rather than true declines. Social commerce, and minimalist skincare routines may be moderating in-store traffic, but shoppers are still engaged, even as they blend online and offline shopping or seek out lower-cost alternatives to maximize value.
Analysis of average visit duration for three leading beauty chains – Ulta Beauty, Bath & Body Works, and Sally Beauty Supply – highlights the shifting role but continued relevance of physical stores in the space.
Average visit duration decreased post-pandemic – likely due to more purposeful trips and increased online product discovery. But that trend began to reverse in H1 2025, signaling the changing role of physical stores. Enhanced tech for in-store product exploration and rich experiences may be helping drive deeper engagement, underscoring beauty retail’s staying power even in a more measured spending environment.
Bottom Line:
> Beauty’s slight YoY visit declines point to a period of normalization following a post-pandemic boom, while longer-term trends show the category remains stronger than pre-pandemic levels.
> Visits grew shorter post-pandemic, driven by more purposeful trips and increased online product discovery – but dwell time is now lengthening again, signaling renewed in-store engagement driven by tech-enabled discovery and immersive experiences.
Foot traffic data highlight major differences in the recent performance of various discretionary apparel categories. Off-price, fitness, and home furnishings are pulling ahead, well-positioned to keep capitalizing on shifting priorities. Luxury also remains resilient, likely thanks to its higher-income visitor base.
At the same time, beauty’s normalization and the slowdown in mid-tier apparel, electronics, and home improvement show that caution persists across discretionary budgets. Moving forward, retailers that align with consumers’ demand for value, accessible upgrades, and immersive experiences may be best placed to thrive in this era of selective spending.
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1) Broad-based growth: All four grocery formats grew year-over-year in Q2 2025, with traditional grocers posting their first rebound since early 2024.
2) Value grocers slow: After leading during the 2022–24 trade-down wave, value grocer growth has decelerated as that shift matures.
3) Fresh formats surge: Now the fastest-growing segment, fueled by affluent shoppers seeking health, wellness, and convenience.
4) Bifurcation widens: Growth concentrated at both the low-income (value) and high-income (fresh) ends, highlighting polarized spending.
5) Shopping missions diverge: Short trips are rising, supporting fresh formats, while traditional grocers retain loyal stock-up customers and value chains capture fill-in trips through private labels.
6) Traditional grocers adapt: H-E-B and Harris Teeter outperformed by tailoring strategies to their core geographies and demographics.Bifurcation of Consumer Spending Help Fresh Format Lead Grocery Growth
Grocery traffic across all four major categories – value grocers, fresh format, traditional grocery, ethnic grocers – was up year over year in Q2 2025 as shoppers continue to engage with a wide range of grocery formats. Traditional grocery posted its first YoY traffic increase since Q1 2024, while ethnic grocers maintained their steady pattern of modest but consistent gains.
Value grocers, which dominated growth through most of 2024 as shoppers prioritized affordability, continued to expand but have now ceded leadership to fresh-format grocers. Rising food costs between 2022 and 2024 drove many consumers to chains like Aldi and Lidl, but much of this “trade-down” movement has already occurred. Although price sensitivity still shapes consumer choices – keeping the value segment on an upward trajectory – its growth momentum has slowed, making it less of a driver for the overall sector.
Fresh-format grocers have now taken the lead, posting the strongest YoY traffic gains of any category in 2025. This segment, anchored by players like Sprouts, appeals to the highest-income households of the four categories, signaling a growing influence of affluent shoppers on the competitive grocery landscape. Despite accounting for just 7.0% of total grocery visits in H1 2025, the segment’s rapid gains point to a broader shift: premium brands emphasizing health and wellness are emerging as the primary engine of growth in the grocery sector.
The fact that value grocers and fresh-format grocers – segments with the lowest and highest median household incomes among their customer bases – are the two categories driving the most growth underscores how the bifurcation of consumer spending is playing out in the grocery space as well. On one end, price-sensitive shoppers continue to seek out affordable options, while on the other, affluent consumers are fueling demand for premium, health-oriented formats. This dual-track growth pattern highlights how widening economic divides are reshaping competitive dynamics in grocery retail.
1) Broad-based growth: All four grocery categories posted YoY traffic gains in Q2 2025.
2) Traditional grocery rebound: First YoY increase since Q1 2024.
3) Ethnic grocers: Continued steady but modest upward trend.
4) Value grocers: Still growing, but slowing after most trade-down activity already occurred (2022–24).
5) Fresh formats: Now the fastest-growing segment, driven by affluent shoppers and interest in health & wellness.
6) Market shift: Premium, health-oriented brands are becoming the new growth driver in grocery.
7) Bifurcation of spending: Growth at both value and fresh-format grocers highlights a polarization in consumer spending patterns that is reshaping grocery competition.
Over the past two years, short grocery trips (under 10 minutes) have grown far more quickly than longer visits. While they still make up less than one-quarter of all U.S. grocery trips, their steady expansion suggests this behavioral shift is here to stay and that its full impact on the industry has yet to be realized.
One format particularly aligned with this trend is the fresh-format grocer, where average dwell times are shorter than in other categories. Yet despite benefiting from the rise of convenience-driven shopping, fresh formats attract the smallest share of loyal visitors (4+ times per month). This indicates they are rarely used for a primary weekly shop. Instead, they capture supplemental trips from consumers looking for specific needs – unique items, high-quality produce, or a prepared meal – who also value the ability to get in and out quickly.
In contrast, leading traditional grocers like H-E-B and Kroger thrive on a classic supermarket model built around frequent, comprehensive shopping trips. With the highest share of loyal visitors (38.5% and 27.6% respectively), they command a reliable customer base coming for full grocery runs and taking time to fill their carts.
Value grocers follow a different, but equally effective playbook. Positioned as primary “fill-in” stores, they sit between traditional and fresh formats in both dwell time and visit frequency. Many rely on limited assortments and a heavy emphasis on private-label goods, encouraging shoppers to build larger baskets around basics and store brands. Still, the data suggests consumers reserve their main grocery hauls for traditional supermarkets with broader selections, while using value grocers to stretch budgets and stock up on essentials.
1) Short trips surge: Under-10-minute visits have grown fastest, signaling a lasting behavioral shift.
2) Fresh formats thrive on convenience: Small footprints, prepared foods, and specialty items align with quick missions.
3) Traditional grocers retain loyalty: Traditional grocers such as H-E-B and Kroger attract frequent, comprehensive stock-up trips.
4) Value grocers fill the middle ground: Limited assortments and private label drive larger baskets, but main hauls remain with traditional supermarkets.
5) Fresh formats as supplements: Fresh format grocers such as The Fresh Market capture quick, specialized trips rather than weekly shops.
While broad market trends favor value and fresh-format grocers, certain traditional grocers are proving that a tailored strategy is a powerful tool for success. In the first half of 2025, H-E-B and Harris Teeter significantly outperformed their category's modest 0.6% average year-over-year visit growth, posting impressive gains of 5.6% and 2.8%, respectively. Their success demonstrates that even in a polarizing environment, there is ample room for traditional formats to thrive by deeply understanding and catering to a specific target audience.
These two brands achieve their success with distinctly different, yet equally focused, demographic strategies. H-E-B, a Texas powerhouse, leans heavily into major metropolitan areas like Austin and San Antonio. This urban focus is clear, with 32.6% of its visitors coming from urban centers and their peripheries, far above the category average. Conversely, Harris Teeter has cultivated a strong following in suburban and satellite cities in the South Atlantic region, drawing a massive 78.3% of its traffic from these areas. This deliberate targeting shows that knowing your customer's geography and lifestyle remains a winning formula for growth.
1) Traditional grocers can still be competitive: H-E-B (+5.6% YoY) and Harris Teeter (+2.8% YoY) outpaced the category average of +0.6% in H1 2025.
2) H-E-B’s strategy: Strong urban focus, with 32.6% of traffic from major metro areas like Austin and San Antonio.
3) Harris Teeter’s strategy: Suburban and satellite city focus, with 78.3% of traffic from South Atlantic suburbs.
