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Christmas is a time for gathering at home, but it’s also an occasion when many Americans celebrate by treating themselves to a nice meal out with family and friends. So with the holiday season drawing to close, we dove into the data to see which dining segments benefited from the holiday cheer.
The holiday season is all about home-cooked meals, and most restaurants close on Christmas Day – so it may come as no surprise that visits to dining establishments dropped significantly on December 25th, 2024. Fast-casual and quick-service restaurants (QSRs) saw the steepest traffic declines of 92.7% and 83.2%, respectively, compared to a year-to-date (YTD) daily average. Meanwhile, full-service restaurants (FSRs), aided primarily by all-day breakfast chains (see below), saw visits dip by a relatively modest 58.0%.
On Christmas Eve, too, restaurant foot traffic slowed, with visits to fast-casual restaurants and QSRs dipping to 35.5% and 25.1%, respectively, below average levels. Once again, FSR led the pack with a smaller 11.0% visit decline. And on December 26th – the day after the holiday – full-service restaurants saw a 7.0% visit uptick, while QSRs and fast-casual saw visits hover just under daily averages.
But digging deeper into the data reveals a more nuanced picture of the Christmas dining scene. Throughout the holiday, some FSR segments and chains enjoy outsized visit spikes – cementing their roles as key holiday destinations for families seeking to ditch the kitchen chaos and enjoy a hassle-free, celebratory meal.
On Christmas Eve (December 24th, 2024), for example, visits to upscale and fine dining chains surged by a remarkable 54.4% compared to a YTD daily average – fueled by visit spikes at premium chains such as Ruth’s Chris Steak House (129.8%) and Fleming’s Prime Steakhouse & Wine Bar (125.9%). Breakfast spots also enjoyed a significant 18.4% Christmas Eve visit bump, likely bolstered by seasonal offerings like Denny’s Holiday Turkey Bundle. Meanwhile, traffic at eatertainment chains and other casual dining restaurants slowed considerably – though some casual dining brands like experiential The Melting Pot and Benihana also bustled with activity.
On Christmas Day, it was breakfast chains that once again led the day – staying open to serve up hearty meals to those looking for an affordable holiday outing. Visits to leading breakfast spots, including segment leaders like Waffle House, IHOP, and Denny’s soared by 53.6% compared to a YTD daily average, with Waffle House in particular stealing the show with a 109.6% visit boost.
Still, Christmas Day diners also flocked to other full-service chains that kept their doors open. Fogo de Chão, which attracted celebrants with an indulgent seasonal menu, saw visits soar by 111.4%. And after increasing by 63.2% on Christmas Eve (see above), visits to Benihana surged by 103.9% on December 25th, reaffirming the restaurant’s place in holiday dining lore (“A Benihana Christmas”, it seems, isn’t just for fans of The Office).
On December 26th, all the analyzed FSR segments enjoyed visit bumps, as many Americans took the day off to extend the holiday cheer. But it was eatertainment chains that saw the most pronounced traffic boost (26.2%), buoyed by families and friends looking to unwind with good food and games – many armed with holiday gift cards.
But plenty of other FSRs also thrived on Boxing Day with impressive mid-week traffic increases, including perennial favorites like P.F. Chang’s (+35.2%), The Cheesecake Factory (+28.1%), and Buffalo Wild Wings (+26.1%).
Food remains at the heart of the holiday experience – with elevated dining, affordable comfort food, and eatertainment all adding to the festive spirit. And in 2024, restaurants delivered very merry results. How will the industry continue to perform in the new year?
Follow Placer.ai’s data-driven dining analyses to find out.
Insomnia Cookies, one of the first companies to innovate in the cookie retail space, is known for its late opening hours and classic cookie flavors. The company started in 2003 by selling fresh-baked cookies to college students and now operates over 300 locations globally. Meanwhile, Crumbl Cookies – known for its celebrity collaborations and intensely loyal social media fanbase – came onto the scene in 2017 and has since grown to over 1,000 franchised locations.
Both chains are expanding, and diving into the foot traffic data reveals that overall visits as well as average visits per location are still growing for both chains – indicating that the cookie craze is still going strong.
Analyzing visit growth at smaller cookie chains also highlights the strong demand for creative cookie concepts. Crave Cookies (established in 2022), Dirty Dough (2018), Chip Cookies (2016), and Chip City Cookies (2017) are all enjoying strong foot traffic growth relative to 2023, thanks in part to ongoing expansions. Like Crumbl and Insomnia, Crave Cookies, Dirty Dough, Chip Cookies, and Chip City Cookies are all growing their fleet – and the steady stream of store openings has driven consistent YoY visit growth.
The increasing visits to both the larger chains and the smaller cookie brands suggests that the demand for cookies has yet to peak and is likely to continue in 2025. And with these chains still looking to grow, how can location analytics uncover the best opportunities for growth?
A closer look at the demographic makeup of visitors to the analyzed cookie chains suggests that some of these chains’ consistently strong performance may be due to the relative affluence of their consumer base: The STI: PopStats dataset reveals that all of the chains' captured markets – with the exception of Insomnia Cookies – have higher shares of wealthy consumer segments than their potential one. (A chain’s potential market is obtained by weighting each Census Block Group (CBG) in its trade area according to population size, thus reflecting the overall makeup of the chain’s trade area. A business’ captured market, on the other hand, is obtained by weighting each CBG according to its share of visits to the chain in question – and thus represents the profile of its actual visitor base).
Among the analyzed chains, Chip City Cookies attracted visitors from the highest-income areas, with a captured market median HHI of $117.3K – $16.0K higher than its potential market median HHI of $101.3K. Crumbl, Crave, Dirty Dough, Chip, and Chip City also drew visitors from higher-income areas relative to their potential market median HHI.
In contrast, Insomnia Cookies was the only chain with a lower median HHI in its captured market relative to its potential market, likely reflecting its positioning as a late-night snack option for college students.
The relatively high-income of cookie consumers may be partially due to the chains’ popularity with suburban segments: According to the Spatial.ai: PersonaLive dataset, almost all the analyzed chains saw a higher share of “Upper Suburban Diverse Families” and “Wealthy Suburban Families” in their captured markets compared to their potential market. Meanwhile, the shares of “Young Urban Singles” and “Young Professionals” were lower across nearly all the analyzed chains’ captured market relative to their potential markets.
And once again, Insomnia Cookies stood out – the company’s captured market included an outsized share of “Young Professionals” and “Young Urban Singles,” perhaps due to the company's positioning as a late-night college campus favorite.
Taken together, this data suggests that, unless a chain is focused on acquiring a specific audience segment – like Insomnia did when targeting younger, less affluent consumers such as college students – most cookie chains are most likely to thrive in affluent suburban markets.
The enjoyment provided by a sweet treat is universal – but will these cookie chains retain their edge as the dessert shop market grows increasingly crowded?
Visit Placer.ai to keep up-to-date with the latest data-driven dining insights.
Super Saturday, one of the busiest shopping days of the year, sees stores bustling with last-minute shoppers searching for gifts and holiday essentials. But how did this year's event measure up – and what trends and surprises emerged? We analyzed the data to find out.
On December 21st, 2024 retail foot traffic across the U.S. surged by 58.0% compared to the year-to-date daily average – reaffirming Super Saturday’s status as the ultimate day for eleventh-hour gift shopping. And in another sign that holiday season shopping has evolved into a multi-day affair, the pre-Christmas milestone once again outpaced Black Friday, with the shopping momentum extending throughout the weekend.
Despite this year’s strong performance, 2024’s Super Saturday spike didn’t quite match last year’s extraordinary showing (+74.4% above the 2023 daily average) – a predictable shortfall, given 2023’s unique confluence of circumstances, when Super Saturday coincided with “Christmas Eve Eve” (December 23rd). But with Sunday’s strong consumer turnout this year, and Monday, December 23rd offering even more opportunities for consumers to hit the stores, 2024’s pre-Christmas traffic could well surpass last year’s final tally.
Though Super Saturday outperformed Black Friday nationwide, the resonance of the milestone varied by region. In most of the Midwest – a traditional Black Friday hot spot – as well as Pennsylvania, Delaware, West Virginia, Kentucky, Alabama, and Tennessee, Black Friday drew bigger visit spikes than the Saturday before Christmas. But in the majority of states, including major Pacific and Mountain region markets, Super Saturday visits outpaced the post-Thanksgiving frenzy.
Diving into specific retail categories shows that Super Saturday’s impact also differed across segments.
Department stores emerged in 2024 as clear Super Saturday winners, with December 21st visits to the category soaring a remarkable 128.7% compared to an average Saturday this year – up from 119.4% in 2023 and 101.1% in 2022. Recreational & sporting goods, beauty & self care, hobbies, gifts & crafts, clothing, and shopping centers also delivered impressive Super Saturday performances, with relative visit boosts approaching, or in some cases even exceeding those seen last year.
Superstores, discount & dollar stores, and grocery stores, for their parts – all food-oriented segments that typically see significant visit boosts on the day before Christmas Eve – were especially impacted by last year’s Super Saturday/December 23rd “double whammy”. So unsurprisingly, their Super Saturday visit boosts were noticeably smaller this year. Electronics stores also saw a more moderate Super Saturday boost in 2024, perhaps due to this year’s more extended window for online shopping between Super Saturday and Christmas.
Still, all the analyzed categories saw bigger relative Super Saturday visit peaks than in 2022, when the milestone fell a full week before Christmas (December 17th), leaving shoppers plenty of time to place orders online or hit the stores during the following week.
Indeed, despite competing with last year’s “double whammy”, several department store brands saw significant year-over-year (YoY) Super Saturday visit growth – including Nordstrom (8.8%), Bloomingdales (4.7%), and JCPenney (1.3%). And the fun wasn’t limited to the department store sector: Other important gift-buying destinations, such as Ollie’s Bargain Outlet (7.3%), T.J. Maxx (4.6%), and Five Below (4.2%), also saw substantial YoY foot traffic increases – underscoring retail’s resilience in what remains a challenging environment.
While Black Friday remains the traditional kickoff for the holiday shopping frenzy, Super Saturday has carved out a prestigious role of its own. With strong national foot traffic, standout regional performances, and category-specific surprises, it’s clear that Super Saturday is more than just an encore – it’s a headliner in its own right. How will retail foot traffic continue to unfold during the tail end of 2024?
Follow Placer.ai’s data driven retail analyses to find out.
As prime destinations for everything from ready-made meals to affordable treats, today’s c-stores are a far cry from the pit stops of yesteryear. But how has the segment performed in recent months – and what lies ahead for it in 2025? We dove into the data to find out.
The c-store segment has undergone a transformation in recent years as many category leaders significantly elevated their food, beverage, and experiential offerings, leaning into growing demand for affordable, convenient groceries and takeaway. Today, convenience stores can often be exciting destinations in their own rights – and eager customers are paying attention.
Analyzing visitation trends to c-stores highlights just how successful this reinvention has been for the category. Monthly c-store visits have surged past the segment’s pre-pandemic baseline, with November 2024 c-store traffic 15.5% higher than in November 2018.
Still, the data also indicates that growth has plateaued – year-over-year (YoY) traffic for the c-store segment has remained relatively flat in 2024, with November 2024 visits down 3.3% YoY. But diving into the individual chains’ visitation patterns reveals that many chains, including Buc-ee’s, Circle K, Kwik Trip, Maverik, and are outperforming the wider segment and continuing to see impressive YoY growth – in large part thanks to aggressive expansions.
Looking at the most visited c-store chain in each CBSAs out of the chains analyzed in the graph above reveals that most CBSAs are home to a growing c-store chain. Maverik gets the most visits in the Southwest, while Kwik Trip’s is more popular in the Midwest. Buc-ees has a stronghold on the Dallas-Fort Worth metro area, while Circle K receives traffic all over the country. This suggests that demand for c-store offerings are growing nationwide – despite the plateauing of category-wide visits – and that c-store brands that can offer consumers innovative products and experiences are well-positioned to continue thriving in 2025 and beyond.
C-stores have demonstrated incredible resilience and adaptability, cementing their roles as key destinations for price-conscious shoppers eager to stretch their dollars – without compromising on quality. With regional markets still brimming with opportunities, which chains will lead the way in redefining convenience for 2025?
For more data-driven consumer insights, visit placer.ai.
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A decade after declaring bankruptcy, Detroit is coming back to life. The city is experiencing a resurgence that is bringing new energy to its streets – and an increase in the population of the wider CBSA.
We took a look at some of the data points highlighting the return of the Motor City to better understand what is driving the city’s growth.
Detroit is making a comeback – undergoing a transformation from a depressed city to a viable and exciting place to live and work. Between July 2022 and July 2023, the city’s population grew for the first time in 66 years, likely thanks to economic revitalization efforts, a thriving tech scene, and a newfound “cool factor” driving inbound migration. And looking at more recent numbers for the wider CBSA indicates that the trend is continuing – net migration to the Detroit-Warren-Dearborne CBSA was either neutral or positive every month between January and August 2024.
This sustained net migration suggests that this growth is not a one-off – Detroit is increasingly becoming a place recognized for the opportunities it offers, economic and otherwise.
Diving into the CBSAs feeding Detroit’s domestic migration boom reveals that many of the Motor City’s newest residents are coming from other areas in Michigan. Between May 2023 and May 2024, the top five feeder CBSAs for migration to Detroit were located in the Wolverine State, accounting for over a third (35.4%) of new Detroit residents. The influx of Michiganders into Detroit may mean that Detroit’s new residents come with an already strong regional identity and are invested in continuing to revitalize Detroit.
The data also reveals that many of Detroit’s new residents came from areas with higher median household incomes (HHI) than the city’s: Around 33.8% of incoming residents came from areas where the median HHI was $100K and up, compared to just 31.6% of Detroit residents in that HHI bracket. The influx of higher-income residents to the area highlights just how well Detroit has reinvented itself, becoming an increasingly desirable destination for wealthier individuals – a positive feedback loop that could continue driving its economic growth.
Detroit has been known by many names over the years – Motown, Detroit Rock City, The Paris of the West – and today, it’s earning a new title: the Comeback City. With a positive economic outlook, steady population growth, and a thriving cultural scene, the future looks bright for Detroit.
Stay up to date with the latest data-driven civic insights at Placer.ai.
Chicken restaurants have seen a huge surge in popularity over the past few years, from the epic Chicken Wars of 2021 to the impressive stateside success of international chains. And analyzing recent data indicates that fried chicken concepts are likely to continue as a top growth segment in 2025 as well.
We dove into the visit numbers to see how the segment is faring and highlighted some of the chains making the biggest splash.
In a dining segment that’s faced its fair share of challenges of late, chicken restaurant chains are standing out. Visits to QSR and fast-casual chicken chains consistently outperformed the wider fast-casual and QSR segments in terms of YoY visits, with the chicken category seeing a 4.3% YoY traffic boost in Q3 2024.
As diners continue to prioritize convenient and affordable meals in the face of continued economic uncertainty, chicken-centric restaurants – which offer both value and speed – seem well-positioned to continue thriving.
Diving into the visitation data for some of the category’s chicken leaders reveals that many of the bigger names in the game are not only growing their storefleet – they’re also continuing to drive more visits to each location.
Dave’s Hot Chicken, Raising Cane’s Chicken Fingers, and Church’s Texas Chicken each attract millions of visits to their brick-and-mortar location every month – and traffic is steadily growing thanks to the three chains' expanding footprint. And location analytics reveal that these brands are also seeing strong growth in monthly visits per location – highlighting the impressive demand for fried chicken and showcasing these companies’ ability to grow their consumer base through fleet expansions.
Another indication of the fried chicken market’s continued growth potential comes from the success of smaller brands flourishing alongside the category leaders. Chains like Pollo Campero, Urban Bird Hot Chicken, Layne’s Chicken Fingers, and Super Chix may not be competing with industry leaders yet – but their impressive YoY visit growth highlights consumers’ current appetite for fried chicken franchises.
The four analyzed chains enjoyed strong monthly visits in 2024 relative to 2023, with November 2024 visits elevated between 13.1% and 29.1% YoY.
Whether these smaller chains are fueling their growth by offering an innovative twist on the traditional fried bird or benefiting from homegrown loyalty, the bottom line remains clear. Despite operating in a market that's getting more crowded by the day, there's ample opportunity for new players to throw their feathered caps in the ring.
The fried chicken segment remains a high-demand category, evidenced by the segment’s strong visit performance over the past year. With fried chicken chains continuing to expand across the country, will they maintain their visit dominance? Or will the cluck stop somewhere?
Visit Placer.ai to stay up-to-date with the latest data-driven dining insights.
Sports leagues like the NBA, NFL, and MLB boast billion-dollar revenues – and the venues where these games unfold hold significant commercial potential in their own rights. Many stadiums host concerts and other shows in addition to regularly held sporting matches and can accommodate tens of thousands of spectators at once – creating massive retail, dining, and advertisement opportunities.
This white paper analyzes location intelligence metrics for some of the biggest stadiums across the country to reveal the commercial potential of these venues beyond simple ticketing revenue. Where do visitors of various stadiums like to shop? Do specific sporting and cultural events impact the nearby restaurant scene differently? How can stadium operators, local businesses, and advertisers tailor their offerings to a stadium’s particular audience and make the most of the stadium and the space throughout the year?
We take a closer look below.
The three major sports leagues – the National Basketball League (NBA), Major League Baseball (MLB), and the National Football League (NFL) – play at different points of the year, and the number of games each league holds during the season also varies.
MLB leads in game frequency, with each team playing 162 games during the regular season, which runs approximately from April through September. Basketball season is also around six months – roughly from mid-October to mid-April – but each NBA team plays only 82 games a season. And the NFL has both the shortest season – 18 weeks running from early September to early January (with the pre-season starting in August) – and the fewest number of matches per team. Understanding the monthly visitation patterns for the various types of stadiums can help advertisers, stadium operators, and other stakeholders ensure that they are leveraging the full potential of the venue throughout the year.
Unsurprisingly, the sports arenas serving the different leagues see visit spikes during their leagues’ respective season. But comparing visit numbers throughout the year to the average monthly visit numbers for each category in 2023 reveals that the relative visit increases and decreases during the on- and off-season vary for each type of stadium.
MLB stadiums display the steadiest visit strength during the on-season – perhaps due to MLB’s packed game schedule. MLB tickets also tend to be relatively affordable compared to tickets to pro football or basketball matches, which may also contribute to MLB’s consistently strong visit numbers throughout the season. During the MLB off-season, baseball fields – which tend to be uncovered – are relatively empty.
The seasonal visit spike to NBA arenas is less steady. The beginning and end of the season see strong peaks, and visits slow down slightly during the mid-season months of January and February. Visits then drop during the off-season spring and summer, but the off-season visit dip is not as low as it is for MLB fields – perhaps because the NBA arenas’ indoor nature make them suitable locations for concerts and other non-basketball events.
Meanwhile, NFL stadiums see the least dramatic drop in visits during the NFL off-season, as these venues’ enormous size also make them the ideal location for concerts and other cultural events that draw large crowds. These arenas’ strong almost year-round visitation numbers mean that sponsors and advertisers looking to expand beyond sports fans to reach a diverse audience may have the most success with these venues.
Although MLB offers the most budget-friendly outing, combining STI: Popstats demographic metrics with trade area data reveals that MLB stadium visitors reside in higher-income areas when compared with visitors to NBA or NFL stadiums.
Baseball fans tend to be older than fans of the other sports, which could partially explain MLB stadium visitors’ higher household income (HHI). The combination of lower ticket prices, higher median HHI among fans, and many games per season offers baseball stadiums significant opportunities to engage effectively with their fan bases.
But while NBA and NFL stadium attendees may not come from as high-income areas as do MLB stadium visitors, fans of live basketball and football still reside in trade areas with a higher HHI compared to the nationwide median. So by leveraging stadium space, advertisers and other stakeholders can reach tens of thousands of relatively high-income consumers easily and effectively.
Sports fans are known to be passionate, engaged, and willing to spend money on their team – but stadium visitors also shop for non-sports related goods and services. Retailers and advertisers can draw on location analytics to uncover the consumer preferences of stadium visitors and tailor campaigns, sponsorships, and collaborations accordingly.
Visitation data to the top five most visited MLB stadiums during 2023 showed differences between the apparel and sporting goods shopping preferences of the various stadiums’ attendees. While 39.4% of visitors to Truist Park also visited DICK’s in 2023, only 30.8% of Yankee Stadium visitors stopped by the sporting goods retailer in the same period. Similarly, while 29.9% of visitors to Yankee Stadium frequented Kohl’s, that percentage jumped to 47.3% for Busch Stadium visitors.
Harnessing location intelligence to see the consumer preferences of a stadium’s visitor base can help retailers, stadium operators, and even team managers choose partnerships and merchandising agreements that will yield the most effective results.
Sports and snacks go hand in hand – what would a baseball game be without a hot dog or peanuts? But while every stadium likely provides a similar core of traditional game day eats, each venue also offers a unique set of dining options, both on- and off-premise. And by leveraging location analytics to gain visibility into stadium-goers dining habits, stadium operators and local food businesses can understand how to best serve each arena’s audience.
Mapping where stadium visitors dine before and after games can help stakeholders in the stadium industry reach more fans.
The chart below shows the share of visitors coming to a stadium from a dining venue (on the x-axis) or going to a dining venue after visiting the stadium (on the y-axis). The data reveals a correlation between pre-stadium dining and post-stadium dining – stadiums where many guests visit dining venues before the stadium also tend to have a large share of guests going to dining venues after the event. For example, the AT&T Stadium in Arlington, Texas, saw large shares of visitors grabbing a bite to eat on their journey to or from the stadium, while the M&T Bank Stadium in Baltimore, Maryland saw low rates of pre- and post stadium dining engagement.
These trends present opportunities for both local businesses and stadium stakeholders. For example, venues with high dining engagement can explore partnerships with local restaurants, while those with lower rates can build out their in-house dining options for hungry sports fans.
Stadiums looking to enhance their food offerings – or local entrepreneurs thinking of opening a restaurant near a stadium – can also get inspired by stadium visitors’ dining preferences. For example, psychographic data taken from the Spatial.ai: FollowGraph dataset reveals that visitors to MetLife Stadium in East Rutherford, New Jersey have a much stronger preference for Asian cuisine compared to New Jersey residents overall. With that knowledge, the stadium can enhance the visitor experience by expanding its Asian food offerings.
On the other hand, MetLife Stadium goers seem much less partial to Brewery fare than average New Jerseyans, so the stadium operators and restaurateurs may want to avoid offering too many Brewery-themed dining options. Stadium stakeholders can reserve the craft beers for Caesars Stadium, M&T Bank Stadium, and Soldier Field Stadiums, where visitors seem to enjoy artisanal brews more than the average resident in Louisiana, Maryland, and Illinois, respectively.
All of the stadiums analyzed exhibited unique visitor dining tastes, a reminder that no customer or fan base is alike. Aligning on- or off-site dining options with offerings that align with a given customer base’s preferences can improve overall visitor satisfaction and boost revenues.
Zooming in to look at consumer behavior around individual events reveals further variability in dining preferences even among visitors to the same stadium, with different types of events driving distinct dining behaviors.
State Farm Stadium in Glendale, Arizona, is home to the Arizona Cardinals. The stadium hosted the 2023 Super Bowl, but the NFL stadium also acts as a concert venue for acts ranging from Taylor Swift to Metallica. And location intelligence reveals that the dining preferences of stadium visitors vary based on the events held at the venue.
During the Super Bowl, sports bars such as Yard House and Buffalo Wild Wings saw the largest increase in visits compared to the chains’ daily average. A month later, attendees at Taylor Swift's concert gave fried-chicken leader Raising Cane’s a significant boost.
Local restaurants can leverage location analytics to see what types of events are popular with their visitor base and craft collaborations and advertising campaigns that resonate effectively with their patrons.
Sports stadiums and arenas are not just spaces for sports and music enthusiasts to gather; they also offer significant commercial opportunities for the surrounding communities. Stadium operators and local businesses can fine-tune their offerings by utilizing location analytics to better connect with their visitor bases and uncover new retail opportunities.
The dining industry showcased its agility over the past couple of years as it rapidly adapted to shifts in consumer preference brought on by COVID and rising prices. And with a new year around the corner, the pace of change shows no signs of slowing down.
This white paper harnesses location analytics, including visitation patterns, demographic data, and psychographic insights, to explore the trends that will shape the dining space in 2024. Which dining segments are likely to pull ahead of the pack? How are chains responding to changes in visitor behavior? And where are brands driving dining foot traffic by taking advantage of a new advertising possibility? Read on to find out how dining leaders can tap into emerging trends to stay ahead of the competition in 2024.
Comparing quarterly visits in 2023 and 2022 highlights the impact of the ongoing economic headwinds on the dining industry. The year started off strong, with year-over-year (YoY) dining visits up overall in Q1 2023 – perhaps aided by the comparison to an Omicron-impacted muted Q1 2022. And while overall dining growth stalled in Q2 2023, several segments – including QSR, Fast Casual, and Coffee – continued posting YoY visit increases, likely bolstered by consumers trading down from pricier full-service concepts.
Foot traffic slowed significantly in Q3 2023 as inflation and tighter consumer budgets constrained discretionary spending. Overall dining visits fell 2.4% YoY, and full-service restaurants – with their relatively high price point compared to other dining segments – seemed to be particularly impacted by the wider economic outlook. But the data also revealed some bright spots: Fast Casual still succeeded in maintaining positive YoY visit numbers and Coffee saw its Q3 visit grow an impressive 5.4% YoY. As the return to office continues, a pre-work coffee run or lunchtime foray to a fast-casual chain may continue propelling the two segments forward.
Restaurant visitation patterns have evolved over the past few years. Although an 8 PM seating was once the most coveted slot at fine-dining restaurants, recent visitation data suggests that sitting down to dinner earlier is rising in popularity.
But among the QSR segment, the opposite trend is emerging, with late-night visits rising. Analyzing hourly foot traffic to several major QSR chains reveals that the share of visits between 9 PM and 12 AM increased significantly between Q3 2019 and Q3 2023. Even Taco Bell – already known for its popularity among the late-night crowd – saw a substantial increase in late-night visits YoY – from 15.4% to 20.3%.
Who is driving the late night visit surge? One reason restaurants have been expanding their opening hours is to capture more Gen-Z diners, who tend to seek out nighttime dining options. But location intelligence reveals that younger millennials are also taking advantage of the later QSR closing times.
An analysis of the captured market for trade areas of top locations within one of Taco Bell’s major markets – the Chicago-Naperville-Elgin, IL-IN-WI Metropolitan area – reveals a year-over-four-year (Yo4Y) increase in “Singles & Starters.” The “Singles & Starters” segment is defined by Experian: Mosaic as young singles and starter families living in cities who are typically between 25 and 30 years old. As consumers continue to prioritize experiential entertainment and going out with friends, late-night dining may continue to see increased interest from young city-dwellers.
Millennials and Gen-Z consumers aren’t only heading to their favorite fast food joint for a late-night bite – these audience segments are also helping drive visits on the weekends. Smoothie King is one chain feeling the benefits of young, health-conscious consumers.
The chain, which opened in New Orleans, LA, in 1973 as a health food store, has since grown to over 1,100 locations nationwide and is currently expanding, focusing on the Dallas-Fort Worth CBSA. The area’s Smoothie King venues have seen strong visitation patterns, particularly on the weekends – weekend visits were up 3.4% YoY in Q3 2023. The smoothie brand’s trade areas in the greater Dallas region is also seeing a YoY increase in weekend visits from “Young Professionals” – defined by the Spatial.ai PersonaLive dataset as “well-educated young professionals starting their careers in white-collar or technical jobs.”
While some dining chains are appealing to the late-night or weekend crowd, others are driving visits by appealing to sports lovers. How have recent rule changes around student athletes changed the restaurant game, and how can college football teams drive business in their hometowns?
College sports have long been a major moneymaker, with top-tier teams raking in billions of dollars annually. And as of 2021, college athletes can enjoy a piece of the significant fan following of college sports thanks to the change in the NCAA’s Name, Image, and Likeness (NIL) rules, which now allows student athletes to sign endorsement deals.
Since then, multiple restaurants have jumped on the opportunity to partner with student athletes, some of whom have millions of followers on Instagram and TikTok. Chains like Chipotle, Sweetgreen, Slim Chickens, and Hooters have all signed college athletes to various brand deals.
How can brands ensure they partner with athletes their customers will want to engage with? Analyzing a chain’s audience by looking at the interests of residents in a given chain’s trade area can reveal which type of athlete will be the most attractive to each brand’s customer base. For example, data from Spatial.ai: Followgraph provides insight into the social media activity of consumers in a given trade area and can highlight desirable partnerships.
Examining the trade areas of Chipotle, Sweetgreen, Slim Chickens, and Hooters, for instance, reveals that Sweetgreen’s visitors tended to have the largest share of Women’s Soccer followers. Conversely, Sweetgreen’s trade area had lower-than-average shares of College Football Fans or College Basketball Fans, while residents of the trade areas of the other three chains showed greater-than-average interest in these sports. Leveraging location intelligence can help companies choose brand deals that their customers resonate with and find the ideal athletes to represent the chain.
Finding the right college athlete partnership is one way for dining brands to appeal to college sports enthusiasts. But dining chains and venues located near major college stadiums also benefit from the popularity of their local team by enjoying a major game day visit boost.
One of the country’s most popular college football teams, the Ohio State Buckeyes, can draw millions of TV viewers, and its stadium has a capacity of 102,780 – one of the largest stadiums in the country. And while tailgating is a popular activity for Buckeyes fans, nearby restaurants are some of the biggest beneficiaries of the college football craze. Panera experienced a 235.3% increase on game days as compared to a typical day, Domino’s Pizza visits grew by 283.3%, and Tommy’s Pizza, a local pie shop, saw its visits jump by a whopping 600.9%.
This influx in diners also causes a major shift in game day visitor demographics, as revealed by changes in visitors at dining venues located near stadiums of two of the nation’s best college football teams – the Ohio State Buckeyes and Ole Miss Rebels. Based on Spatial.ai: Personalive data for the captured market of these dining venues, game day visitors tended to come from “Ultra Wealthy Families” when compared to visitors during a typical non-game day in September or October.
The analysis indicates that popular sporting events create a unique opportunity for restaurants near college stadiums to attract high-income customers game day after game day, year after year.
While some spend game day tailgating or visiting a college restaurant, others hold a viewing party – with a six-foot submarine. And the sub’s popularity extends beyond Superbowl Sundays. Sandwich chains including Jersey Mike’s, Firehouse Subs, Jimmy John’s, and Subway (recently purchased by the same company that owns Jimmy John’s) have seen sustained YoY increases in visits and visits per venue in the first three quarters of 2023.
Some of the growth to these chains may be related to their affordability, a draw at all times but especially during a period marked by consumer uncertainty and rising food costs. And subway leaders seem to be seizing the moment and striking while the iron is hot – Jersey Mike’s opened 350 stores in 2023 and still saw its YoY visits per venue grow by 6.6%. And Subway reported ten consecutive quarters of positive sales, a promising sign for its new owner.
The love for a healthy, affordable sandwich extends across all income levels, with all four chains seeing a range in their visitors' median household income (HHI). Out of the four chains analyzed, Jersey Mike’s – which has long prioritized a suburban, middle-income customer – had the highest trade area median household income of the four chains at $77.3K/year. Subway, known for its affordability, had the lowest, with $62.9K/year. The variance in median HHI combined with the strong foot traffic growth shows that when it comes to sandwiches, there’s something for everyone.
Persistent inflation and declining consumer sentiment may pose serious challenges for the dining space, but emerging trends are helping boost some restaurants. Customers seeking out a late-night bite drive visits to QSR chains, and health-conscious diners are boosting foot traffic to smoothie bars and sandwich shops. Meanwhile, sports sponsorships and game-day restaurant visits can provide a boost to dining businesses that take advantage of these opportunities.
“Retail media networks have turned retailers into ad moguls. That’s a huge change and nobody yet understands all the implications of it.”
Constantine von Hoffman, MARTECH
Companies operating consumer-facing brick-and-mortar venues traditionally relied on selling goods and services as their primary revenue stream. But recently, leading retailers such as Walmart and Target have begun to leverage their immense store fleet into a powerful advertising platform.
Online retailers have been tapping into the advertising power of their digital sites for years by relying on various automated tools to show third-party advertisements to relevant consumer segments. But now, retailers with a strong offline presence can also leverage physical marketing impressions and focus their campaigns while reaching consumers at the point of purchase. Retailers have long recognized the intent that drives a store visit, and understanding the full value of leveraging that visit to its full extent is an important new frontier.
Major retailers are continuing to see their physical visits outnumber their online ones.
And in spite of the gloomy predictions regarding the future of brick and mortar retail, major retailers are continuing to see their physical visits outnumber their online ones. Monthly numbers of visitors to Walmart and Target significantly outpace the brands’ online reach, according to web data from Similarweb. So although, up until recently, these brands have focused their media placements on their digital channels, it is becoming increasingly clear that these chains’ physical stores hold powerful – and currently untapped – advertising potential.
Online visitor data source: similarweb.com
And with the recent rise in digital advertising costs, retail media networks are becoming more attractive for companies looking to make the most of their ad budget. Retail media networks can also help brands reach rural communities, elderly Americans, and other consumer segments that are currently underserved by digital advertisers.
This white paper explores several retailers on the cutting edge of the retail media network revolution. Keep reading to find out how advertisers can use retail media networks to promote to hard-to-reach consumers, segment their ad spending, and optimize their campaigns.
Residents of rural areas use the internet less frequently, and have lower levels of technology ownership than their urban and suburban counterparts. As a result, companies that stick to digital advertising may have a harder time reaching rural consumers. Brick and mortar retailers popular in smaller markets can fill in the gaps and help brands promote their products and services to this hard-to-reach audience.
Brick and mortar retailers popular in smaller markets can help brands advertise to hard-to-reach audiences.
Dollar General saw significant success over the pandemic, with the current economic climate continuing to benefit the brand. Between January and August 2022, nationwide visits to Dollar General venues were 35.6% higher than they were between January and August 2019, while the number of visitors increased 25.4% in the same period.Visit numbers aggregate the visits to the chain’s various locations in a given period, while visitor numbers track the number of people who enter the brand’s stores.
The company has also been operating a media network since 2018. The Dollar General Media Network (DGMN) enables advertisers to reach Dollar General consumers across the company’s channels to build awareness both digitally and in physical spaces. Advertisers with DGMN can display in-store bollard, blade, and wipe stand signs, security pedestals, basket bottomers, and shelfAdz to deliver in-store messaging from parking lot to purchase. Recently, Dollar General announced that its ad platform was now working with 21 new advertising partners, including Unilever, General Mills, Hershey’s, and Colgate-Palmolive.
Embracing the Power of the Small Market
Advertising partners can leverage the DGMN to promote their goods and services to harder-to-reach consumers.
Dollar General has been serving rural residents for years, with the majority of the company’s stores located in communities with fewer than 20,00 residents. And while the brand is growing nationwide, Dollar General’s strength is particularly evident in small markets – which means that advertising partners can leverage the DGMN to promote their goods and services to harder-to-reach consumers.
Comparing year-over-three-year (Yo3Y) visit change to Dollar General stores in metropolitan and micropolitan core based statistical areas (CBSAs) highlights the company’s success in smaller markets. According to the United States Office of Management and Budget, metropolitan and micropolitan CBSAs have over and under 50,000 residents, respectively. Since January 2022, monthly Yo3Y visit growth to Dollar General venues in select Texas micropolitans has consistently outpaced foot traffic to nearby metropolitan areas. While the Sherman-Denison metro area saw August 2022 foot traffic hit a solid 24.5% increase over August 2019, the Gainesville, Texas micro area – around 35 miles east of Sherman – saw its foot traffic increase 54.5% in the same period.
Dollar General’s presence across a significant number of smaller markets means that advertising partners can use the growing DGMN to increase awareness and drive purchase consideration among these harder-to-reach consumers.
In the digital space, three tech giants – Alphabet (previously Google), Meta (previously Facebook), and Amazon – enjoy over 60% of the digital ad revenue in the United States. This means that companies are competing for impressions on a small number of platforms – and smaller brands geared at specific consumer segments may need to spend significant advertising budgets to outbid the larger players. Retail media networks create additional advertising platforms, and enable advertisers to diversify their ad spend, increase their (physical) impressions, focus on more specialized channels to better reach their audience, and potentially reach customers at their highest point of intent.
Retail media networks create additional advertising platforms and potentially reach customers at their highest point of intent.
Albertsons launched its retail media network, Albertsons Media Collective, in November 2021 with the goal of delivering “digitally native, shopper-centric and engaging branded content to the company’s ever-growing network of shoppers.” Currently, the grocer’s media network is primarily digital, but Albertsons’ head of retail media products Evan Hovorka recognizes the importance of leveraging in-store assets to deliver a unique advertising experience. The company is testing out smart carts that link with “Albertsons for U” loyalty program to display ads to shoppers – and Albertsons is likely to find more ways to reach in-store consumers as it continues to develop its retail media network.
The chain is also one of the most popular grocers nationwide. With the exception of March and April 2022, when inflation and high gas prices temporarily halted growth, the brand’s monthly visits and visitor numbers have consistently exceeded pre-pandemic levels. Monthly visits for Albertsons in August 2022 were up 5.7% and monthly visitors were up 5.4% on a Yo3Y basis. This means that advertisers with Albertsons can increase their reach and grow their physical ad impressions just by displaying their ads in Albertsons locations and tapping into the chain’s growing visitor base.
Looking beyond Albertsons' nationwide average foot traffic trends reveals some important regional differences. Between January and July 2022, visits to the brands increased 4.6% in Wyoming on a Yo3Y basis, while foot traffic to the brand’s locations in Oregon jumped 18.5% compared to January through July 2019. This means that a brand looking to reach consumers in Oregon can contract with Albertsons’ media network to show its ads to a fast-growing pool of visitors.
A larger visitor count translates to an increase in unique ad impressions, while more visits from fewer visitors can drive repeated exposures.
Diving deeper into the data reveals an additional layer of insight. Some states with only moderate visit growth are seeing a surge in visitor numbers, while other states are seeing a drop in visitor numbers but a rise in visits. A larger visitor count translates to an increase in unique ad impressions and more people exposed to the ads, while more visits from fewer visitors translates to more overall impressions that can drive repeated exposure among a smaller group of visitors. So advertisers can use segmented foot traffic data to decide where to focus their marketing depending on the goal of the campaign.
For example, Wyoming's moderate increase in visits hides a significant spike in visitors, which means that advertisers to Albertsons venues in Wyoming can get their impressions before a large number of different potential consumers. Meanwhile, Oregon's 18.5% increase in visits is the result of just a 9.4% increase in visitors – so Albertsons is cultivating an increasingly loyal following in the Beaver State, and the grocer’s advertising partners can expect that the same visitors will be exposed to their brand repeatedly.
So companies that want to increase unique ad impressions and build awareness can advertise to Albertsons customers in Wyoming, where their ads will be seen by a large number of new people. But in Oregon, companies may want to promote a campaign that focuses on moving Albertsons visitors through their funnel.
In order to accurately assess the ad distribution patterns in each location, brands operating retail media networks need to understand both visits and visitors trends in each region and for the chain as a whole.
Advertisers with retail media networks can use foot traffic data to refine their geographic audience by identifying the consumer preferences of a given brick-and-mortar brand on a store or city level.
In August 2020, CVS Pharmacy launched its media network, the CVS Media Exchange (cMx). The company estimates that 76% of U.S. consumers live within five miles of at least one store, and the cMx allows partners to tap into the chain’s reach by giving advertisers access to CVS’ online and offline channels, including in-store ads.
Although CVS has been closing locations recently, the brand is still one of the strongest players in the brick-and-mortar retail space. Its 2022 visit numbers have consistently exceeded pre-pandemic levels nationwide, and data from CVS locations in leading cities shows that its Yo3Y visits per venue and visitor numbers are even higher.
CVS’s nationally distributed fleet means that the brand’s locations in different regions attract distinct consumer bases.
CVS carries a varied product mix of daily essentials in addition to its healthcare offerings, so the brand attracts a wide range of consumer segments. And the chain’s nationally distributed store fleet means that CVS has locations in different regions that attract distinct consumer bases who do not all have the same lifestyle preferences. By using foot traffic data to understand the regional consumer preferences of CVS consumers beyond the store, advertising partners can refine their market and make the most of the cMx.
Different regions have different fitness cultures. Chains catering to health-conscious consumers can use retail media networks and foot traffic data to focus their efforts on areas where inhabitants exhibit a high demand for regular workouts.
Analyzing cross-visit data from CVS locations across five major urban centers in the U.S. shows that the percentage of those who also visited gyms or fitness studios varied significantly across each DMA. In the New York area, 62.7% of those who visited CVS in Q2 2022 also visited a fitness venue during that period, in contrast with only 38.0% of CVS visitors around Dallas-Ft. Worth, TX in the same period. This information can help advertising partners in the health and wellness space decide where to place their campaigns.
Looking at cross-visit data on a city-wide level can provide a sense of the consumer culture in each area, but advertisers that dive into foot traffic data for individual stores can refine their messaging even further.
On average, 43.8% of CVS visitors in the Chicago DMA also visited a gym in Q2 2022. But drilling down to the top CVS locations in the city reveals that the rate of cross-visits varies significantly from location to location. Both the E 53rd Street and W 103rd Street locations have a relatively high share of visitors who visit fitness locations – 52.5% and 49.2%, respectively. Meanwhile fitness cross-visits were at just 36.6% for the South Stony Island Avenue location. Advertisers promoting health and wellness related products and services may want to focus on the 103rd St. and 53rd St. CVS locations.
Diving into a customer’s behavior and preferences outside the store can help retail media network operators and advertising partners find the areas and locations best suited for each type of ad.
Cross-visit data is one way to identify consumer preferences beyond the physical store. Advertisers can also analyze digital preferences of offline visitors to focus their marketing on the most appropriate locations.
Advertisers can also analyze digital preferences of offline visitors to focus on the most appropriate locations.
Over the past couple of years, Macy’s has been finding ways to reinvent itself and optimize its store fleet – and foot traffic data indicates that the retailer's efforts are paying off. In the first half of 2022, Macy’s exceeded its H1 2021 overall visit and average visits per venue numbers and posted a positive year-over-year (YoY) visitor count. In Q2 2022, despite the wider economic challenges, Macy’s visitors, visits, and average visits per venue saw YoY increases of 3.4%, 4.0% and 9.9% increases.
Like CVS, Macy’s launched its media network in August 2020, and by February 2021 the Macy’s Media Network was already generating $35 million annually. In addition to advertising on the company’s digital channels, Macy’s also offers partners the use of in-store screen displays, package inserts, and the brand’s iconic billboard in New York City’s Herald Square.
Advertisers can optimize their advertising by analyzing the differences in consumer profiles between a chain’s various stores.
Advertisers that understand the differences in consumer profiles between a chain’s various stores can optimize their advertising efforts. While looking at variations in cross-visit trends is one way to identify interested brick-and-mortar consumers, diving into visitor’s digital behavior and online preferences can also provide valuable insights.
Tools such as Spatial.ai’s GeoWeb, which tracks online engagement with various trends and topics by neighborhood, can reveal how offline consumers behave online. An index score of 100 indicates that consumers in an area have an average interest in a given topic, while scores over (or under) 100 indicate that consumers are more (or less) interested in the topic when compared to the national average interest.
We used Spatial.ai’s GeoWeb tool to analyze the online behavior of consumers in the True Trade Areas (TTA) of five Macy’s locations in the Philadelphia, PA DMA – and found that residents of the different TTAs stores showed differing indexes. For example, the Macy’s in the King of Prussia Mall location showed a high index of 161 in “Men’s Business Clothes Shoppers,” while the Cottman Ave. location had an only slightly above average index of 102. This means that advertisers of men’s business apparel may see more results by focussing their advertising on visitors to the King of Prussia location.
Advertisers that use retail media networks do a lot more than just reach in-store shoppers. Stores exist in the physical world, so advertisers can also reach passers-by through physical venues’ windows, blade signs – or in the case of Macy’s, through its Herald Square Billboard. Here too, foot traffic data can reveal the consumer preferences of people walking by the sign.
We looked at the online behavior in the TTA around the traffic pin on the corner where the billboard is located (Broadway/6th Ave and 34th Street in New York) to understand which advertisers might benefit most from a billboard at that location. While the “Men’s Business Clothes Shoppers” category was over-indexed compared to the national average, as would be expected in midtown Manhattan, “Women’s Fashion Brand Shoppers” had an even higher index. “Gen Z Apparel Shoppers” were over-represented, but “Leather Good Shoppers” and ”Athleisure Shoppers” were under-represented. So a brand that carries both elegant wear and athleisure may want to display its less casual clothing lines on the billboard.
Understanding how consumers behave both on and offline can help retail media networks and advertising partners promote their campaigns most effectively.
To transform their physical store fleet into a media network, brands and companies need to analyze the reach of each venue. The same chain operating in multiple regions may be reaching different types of consumers in each area, or even in various neighborhoods of the same city. These distinct audiences may have contrasting products, brands, and shopping preferences.
Retailers that leverage their brick and mortar presence can transform the advertisement space as it exists today.
Retailers can also partner with advertising partners who wish to promote goods and services not carried by the retailer. For this to succeed, the retailer will need to analyze how consumers behave outside of its stores. Understanding what characterizes the overall behavior of consumers in each locations’ trade area will allow the retailer to reach a larger audience and truly compete with the digital giants. And by leveraging their brick and mortar presence, brick and mortar retail can transform the advertisement space as it exists today.
