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In September 2024, Placer.ai released two white papers: The Healthcare Opportunity in Grocery and Pricing Strategies Driving Restaurant Visits in 2024. Below is a taste of our findings from The Healthcare Opportunity in Grocery – which dove into the data to explore the impact that wellness offerings can have on grocery store visitation patterns.
Today, many grocery stores offer a range of services – from primary and urgent care to dental and mental health care. In addition to providing an important community service, in-store clinics can boost foot traffic at chains, help health providers reach more patients, and allow shoppers to manage their health and home needs in one convenient trip.
Analyzing foot traffic to grocery stores with and without in-store clinics shows that across chains, locations with on-site healthcare offerings drew more visits in H1 2024 than their chain-wide averages.
The Kroger Co., for example, has been a leader in in-store healthcare services since the early aughts. The company introduced its in-store medical center, The Little Clinic in 2003 – and today operates over 225 Little Clinic locations across its Kroger banner, as well as regional chains Dillons, Jay C Food Stores, Fry’s, and King Soopers.
And in H1 2024, the eight Dillons locations with clinics saw, on average, 93.0% more visits per location than the chain’s banner-wide average. Jay C, which offers two in-store clinics, also saw visits to these venues outpace the H1 2024 banner-wide average by 92.9%. For both chains, relatively small overall footprints may contribute to their outsize visit differences: Indiana-focused Jay C operates just 22 locations, all in the Hoosier State, while Kansas-based Dillons has some 64 locations.
But similar patterns, if somewhat less pronounced, could be observed at Kroger (43.0%), Fry’s (19.2%), and King Soopers (16.5%) – as well as at H-E-B (14.5%), which boasts its own expanding network of in-store clinics.
An analysis of household compositions across the potential and captured markets of Kroger-owned stores with and without Little Clinic offerings suggests that families with children are extremely receptive to these services.
In H1 2024, Kroger, King Soopers, Fry’s, Jay C, and Dillons all featured captured markets with higher shares of STI: PopStats’ “Households With Children” segment than their potential ones – highlighting the chains’ appeal for families. But the share of parental households in those stores with Little Clinics jumped significantly higher for all five banners.
The share of families with children in King Soopers’ overall captured market stood at 28.3% in H1 2024, higher than the 27.2% in its potential one. But the households with children in the captured markets of King Soopers locations with Little Clinics was significantly higher – 30.6% – and similar patterns emerged at Jay C, Dillons, Kroger, and Fry’s.
This special draw is likely linked to the clinics' focus on family health services like physicals, nutrition plans, and vaccines. The convenience of being able to take care of healthcare, grocery shopping, and pharmacy needs all in one go makes these stores particularly attractive to parents. And this jump in foot traffic shows the strategic advantage of incorporating healthcare services into the retail environment.
Read the full report here to learn more about the impact of healthcare services on grocery visits and customer loyalty. Are shoppers more or less likely to make repeat visits to grocery stores with healthcare services? And how does the addition of a clinic affect the demographic profile of a grocery store’s captured market?
For more data-driven consumer research, visit our resource library.
2024 has been a good year for fast-casual restaurants. Limited-time offers notwithstanding, rising QSR prices have narrowed the price gap between fast food and the more premium offerings of chains like Chipotle and sweetgreen. And with many fast-casual restaurants upping their convenience games with drive-thrus and other innovations, the distinction between the two segments has become increasingly muddied.
So with summer winding down, we dove into the data to explore segment-level consumer behavior at quick-service and fast-casual restaurants. How are they performing this year? And do consumers still interact differently with the two categories?
We dove into the data to find out.
During the first half of 2024, fast-casual restaurants experienced 3.2% year-over-year (YoY) visit growth, while QSR held steady with a minor 0.4% uptick. As QSR favorites have gotten pricier, some budget-conscious diners have responded by trading up – embracing elevated fast-casual experiences that hit the sweet spot between quality and affordability.
Drilling down deeper into the data, however, paints a more nuanced picture. On weekends, both QSRs and fast-casual chains experienced positive YoY visit growth (2.1% and 4.0%, respectively) – a significant difference, but not a tremendous one. On their days off, it seems, Americans are opting for a variety of value-oriented indulgences, and both segments are benefiting.
But on weekdays, fast-casual foot traffic grew by 2.8%, while QSR visits declined slightly by 0.2%. As the return-to-office (RTO) continues apace, more affluent office workers may be driving a weekday fast-casual renaissance.
A look at driving distances to QSR and fast-casual restaurants provides further evidence that commuters may be contributing to fast-casual’s weekday YoY visit growth.
In H1 2024, a higher share of QSR visits came from customers hailing from CBGs less than two miles away from the restaurants – suggesting that QSR visitors were more likely to frequent local, neighborhood venues. Meanwhile, a significantly higher percentage of fast-casual visits (63.6%) originated from CBGs between two and 30 miles away, compared to just 56.8% for QSR. These less-local visitors may be stopping by a fast-casual establishment during their lunch break or after work, on days when they commute to the office.
Interestingly, QSRs and fast-casual restaurants drew similar shares of visitors from CBGs more than 30 miles away – perhaps suggesting that when traveling, consumers enjoy frequenting both segments.
Given fast-casual’s higher-quality offerings, it may come as no surprise that these chains tend to attract a more affluent clientele than their QSR counterparts. During the first half of 2024, the Census Block Groups (CBGs) feeding visitors to QSRs (i.e. their captured market) had a weighted median household income (HHI) of $65.7K – compared to $78.0K for fast-casual chains.
But medians only tell a part of the story – and a closer look at the segments’ visitor bases reveals a striking similarity between them: In H1 2024, the two categories’ captured markets featured nearly equal shares of a key demographic – households earning between $75K and $100K per year. This group includes both average-income families and those with a bit more money to spend. (According to STI:PopStats, the nationwide median HHI stands at $76.1K). And the ability of both quick-service restaurants and fast-casual chains to attract these consumers shows that despite their differences, the two segments do overlap – and both have plenty to offer today’s consumers.
Despite still-high prices, consumers are finding room in their budgets for affordable splurges – and fast-casual restaurants and QSRs (at least on weekends) are benefiting. How will the two segments continue to fare in the upcoming holiday season? And will their demographic middle ground expand as the line between the two categories continues to blur?
Follow Placer.ai’s data-driven restaurant analyses to find out.
This blog includes data from Placer.ai Data Version 2.1, which introduces a new dynamic model that stabilizes daily fluctuations in the panel, improving accuracy and alignment with external ground truth sources.
Walmart-owned Sam’s Club has been investing in its own independent retail media network (RMN) – Sam’s Club Members Access Platform (MAP) – for quite some time. This past summer, the RMN launched opt-in display ads in the “Scan & Go” self-checkout feature on the Sam’s Club mobile app, turning any mobile device into an in-club media channel for the chain.
We dove into the latest location analytics for Sam’s Club to understand how in-store foot traffic could drive the success of Scan & Go ads in the chain’s largest markets.
Scan & Go aims to enhance the shopping experience by suggesting product pairings for already-scanned items. The feature’s high adoption rate and frequent usage among Sam’s Club members contributes to its potential as a highly successful advertising channel. And location data indicates that the feature has the ability to attract a growing number of eyeballs.
Nationwide, Sam’s Club drew 5.1% more unique visitors during the first eight months of 2024, and 6.2% more overall visits, than in the equivalent period of 2023. In Texas, the state with the most Sam’s Club locations, the chain saw even more impressive year-over-year (YoY) unique visitor (6.9%) and visit (7.9%) growth – which could add to the appeal of advertising through Scan & Go in the Lone Star State. Meanwhile, Florida – Sam’s Club’s second-biggest market – saw YoY visit and unique visitor growth slightly below the nationwide baseline. But in the Sunshine State, too, the chain saw significant YoY jumps in visits and unique visitors – and experienced longer average dwell time than the chain’s nationwide average.
Diving into the audience segmentation of Sam’s Club’s trade areas in Texas and Florida reveals how each state offers a unique advertising opportunity to the brand’s retail media partners.
Between September 2023 and August 2024, the Sam’s Club’s Texas captured market had a higher share of families with children (31.1%) than its Florida one (24.7%), highlighting the chain’s greater reach among this demographic in the Lone Star State. But parental households are generally more common in Texas than Florida – and while Sam’s Club’s Texas markets were under-indexed for this demographic compared to the statewide baseline, the chain’s Florida markets were over-indexed for it compared to the Sunshine State’s lower baseline. So for advertisers seeking to reach Florida households with children, Sam’s Club offers a particularly enticing opportunity to do so.
Meanwhile, Sam’s Club’s Texas captured market featured a higher share of “Near-Urban Diverse Families” (8.6%) than the statewide baseline of 6.2%, while the brand’s Florida market had a slightly smaller share of the segment (6.2%) than the statewide baseline (7.3%). Texas Sam’s Club locations, it seems, offer more focused access to this demographic – both in absolute terms, and in relation to statewide baselines.
Looking closely at weekly visitation patterns to Sam’s Club in Texas and Florida provides further insight into the ideal timing for engagement with the brand’s RMN.
Between September 2023 and August 2024, the busiest days at Sam’s Club in both Florida and Texas were Saturdays and Sundays. However, Texas locations had a greater share of its weekend visits between 4:00 PM and 6:00 PM, while Florida saw a greater share of its weekend traffic between 10:00 AM and 1:00 PM.
An understanding of these patterns could help advertisers and Sam’s Club predict the potential for Scan & Go usership at specific times – offering insight into strategies and pricing methods that account for peak visitation times.
At present, Scan & Go display ads are available at all Sam’s Club’s stores, but only to select members – which means the potential engagement and revenue streams driven by the new feature have yet to be fully realized. And as Scan & Go display ads achieve success, the chain may explore additional enhancements to its multi-channel RMN.
For updates and more retail foot traffic insights, visit Placer.ai.
This blog includes data from Placer.ai Data Version 2.1, which introduces a new dynamic model that stabilizes daily fluctuations in the panel, improving accuracy and alignment with external ground truth sources.
The COVID-19 pandemic – and the subsequent shift to remote work – has fundamentally redefined where and how people live and work, creating new opportunities for smaller cities to thrive.
But where are relocators going in 2024 – and what are they looking for? This post dives into the data for several CBSAs with populations ranging from 500K to 2.5 million that have seen positive net domestic migration over the past several years – where population inflow outpaces outflow. Who is moving to these hubs, and what is drawing them?
The past few years have seen a shift in where people are moving. While major metropolitan areas like New York still attract newcomers, smaller cities, which offer a balance of affordability, livability, and career opportunities, are becoming attractive alternatives for those looking to relocate.
Between July 2020 and July 2024, for example, the Austin-Round Rock-Georgetown, TX CBSA, saw net domestic migration of 3.6% – not surprising, given the city of Austin’s ranking among U.S. News and World Report’s top places to live in 2024-5. Raleigh-Cary, NC, which also made the list, experienced net population inflow of 2.6%. And other metro areas, including Fayetteville-Springdale-Rogers, AR (3.3%), Des Moines-West Des Moines, IA (1.4%), Oklahoma City, OK (1.1%), and Madison, WI (0.6%) have seen more domestic relocators moving in than out over the past four years.
All of these CBSAs have also continued to see positive net migration over the past 12 months – highlighting their continued appeal into 2024.
What is driving domestic migration to these hubs? While these metropolitan areas span various regions of the country, they share a common characteristic: They all attract residents coming, on average, from CBSAs with younger and less affluent populations.
Between July 2020 and July 2024, for example, relocators to high-income Raleigh, NC – where the median household income (HHI) stands at $84K – tended to hail from CBSAs with a significantly lower weighted median HHI ($66.9K). Similarly, those moving to Austin, TX – where the median HHI is $85.4K – tended to come from regions with a median HHI of $69.9K. This pattern suggests that these cities offer newcomers an aspirational leap in both career and financial prospects.
Moreover, most of these CBSAs are drawing residents with a younger weighted median age than that of their existing residents, reinforcing their appeal as destinations for those still establishing and growing their careers. Des Moines and Oklahoma City, in particular, saw the largest gaps between the median age of newcomers and that of the existing population.
Career opportunities and affordable housing are major drivers of migration, and data from Niche’s Neighborhood Grades suggests that these CBSAs attract newcomers due to their strong performance in both areas. All of the analyzed CBSAs had better "Jobs" and "Housing" grades compared to the regions from which people migrated. For example, Austin, Texas received the highest "Jobs" rating with an A-, while most new arrivals came from areas where the "Jobs" grade was a B.
While the other analyzed CBSAs showed smaller improvements in job ratings, the combination of improvements in both “Jobs” and “Housing” make them appealing destinations for those seeking better economic opportunities and affordability.
Young professionals may be more open than ever to living in smaller metro areas, offering opportunities for cities like Austin and Raleigh to thrive. And the demographic analysis of newcomers to these CBSAs underscores their appeal to individuals seeking job opportunities and upward mobility.
Will these CBSAs continue to attract newcomers and cement their status as vibrant, opportunity-rich hubs for young professionals? And how will this new mix of population impact these growing markets?
Visit Placer.ai to keep up with the latest data-driven civic news.
With summer and back-to-school shopping in the rearview mirror, we dove into the data to check in with a major player on the retail scene – warehouse favorite Costco. How has the chain been faring this year, and what can Costco’s visitation patterns tell us about what lies ahead for it during the all-important fourth quarter of the year?
We dove into the data to find out.
Costco’s wholesale club model seems like it was tailor made for the 2024 consumer. Though prices aren’t rising as rapidly as they did last year, consumers remain eager to cut costs, embracing retailers that allow them to load up on essentials while indulging in affordable splurges that don’t break the bank. And Costco, which provides customers with steep discounts on everything from bulk cereals to patio furniture, is reaping the benefits.
Since January 2024, Costco has enjoyed consistently positive year-over-year (YoY) foot traffic growth, outpacing the wider Superstore and Wholesale Club category every month of 2024 so far. Even in January, when retail visits nationwide were severely dampened by unusually cold and stormy weather, Costco saw YoY visits increase by 5.2% – a remarkable accomplishment.
Why is Costco resonating so strongly with consumers this year? One factor may be the unique blend of mission-driven shopping and treasure hunting offered by the membership club. Costco is all about bulk buying – and when people head out to the wholesaler, they expect to come back with a massive haul of canned goods and pantry staples. But with oft-changing inventory and ubiquitous free samples, Costco also offers a fun shopping experience that encourages customers to try new items and make unexpected purchases as they cruise the aisles.
So it may come as no surprise that people spend much longer browsing the aisles at Costco than they do at other superstores and wholesale clubs. And while competitors like Target, Walmart, and BJ’s Wholesale have seen slight drops in their average dwell times over the past three years, Costco’s average dwell time has remained considerably longer – and remarkably steady.
Costco also drives visits by leaning into special calendar days. Unlike some other retailers, Costco closes its doors on most major holidays, including Memorial Day and Labor Day. But the chain still offers major discounts on the days leading up to and following these special days, driving heightened interest – and foot traffic.
Comparing visits on Tuesday, September 3rd – the day after Labor Day – to a year-to-date (YTD) daily average highlights the power of holiday sales, as well as pent-up demand following the store’s closure, to drive traffic to Costco. September 3rd was Costco’s second-busiest Tuesday of the year so far (up 23.8% compared to a YTD Tuesday average) – outpaced only by the pre-Independence Day July 2nd frenzy. May 28th, the day after Memorial Day, was also unusually busy at Costco, as customers rushed to take advantage of Memorial Day markdowns that lasted well into the following week.
In another sign of Costco’s robust positioning ahead of the all-important Black Friday and Christmas shopping season, visits to Costco on the Tuesday after Labor Day this year (Tuesday, September 3rd, 2024) were 6.1% higher this year than in 2023 (Tuesday, September 5th, 2023).
Costco’s visitation patterns showcase a brand that is positively thriving in 2024. And though it may be too soon to assess the impact of the membership chain’s recent fee hike, the warehouse chain appears poised to enjoy a robust November and December holiday season.
Follow our blog at Placer.ai to find out.
This blog includes data from Placer.ai Data Version 2.1, which introduces a new dynamic model that stabilizes daily fluctuations in the panel, improving accuracy and alignment with external ground truth sources.
Visits to the home improvement segment thrived during the pandemic, then slowed as high interest rates and rising prices led many consumers to defer big projects. But paint and coating giant Sherwin-Williams has displayed a special resilience, driving visits in what remains a challenging environment for the category.
With prime relocation season winding down, we dove into the foot traffic and audience segmentation data for the chain to uncover the trends that might be behind Sherwin-Williams’ recent success.
Paint and coating giant Sherwin-Williams Company is having a moment. After reporting stronger-than-expected earnings last quarter, the company raised its full-year outlook for 2024. And foot traffic to the company’s eponymous chain, where many of its products are sold exclusively, has been on an upswing.
Since the start of the year, Sherwin-Williams has seen consistently more robust visit growth than the wider home improvement segment compared to an August 2019 baseline – except in May 2024, when home improvement stores see their biggest annual visits spikes. In August 2024, visits to Sherwin-Williams were up 12.4% compared to an August 2019 baseline, while the broader category saw a minor decline of 2.1%.
According to a recent report by Sherwin-Williams management, the company has been outpacing the home improvement category in sales related to new residential projects. And with new home sales beginning to pick up steam, they could be playing a role in Sherwin-Williams’ recent visit surge.
Sherwin-Williams’ outsized August visit growth may also be due in part to its unique seasonal visit patterns. While home improvement chains usually enjoy a major spring foot traffic spike in May, as consumers take on fair-weather projects, Sherwin-Williams sees more prolonged visit boosts lasting throughout the spring and summer – and since 2023 has experienced pronounced upticks in May and August. As a paint store, Sherwin-Williams likely benefits from summer relocations – the period between mid-May and mid-September is the most popular time for moves in the U.S., which often require residences to be repainted.
Diving deeper into the segmentation of Sherwin-Williams’ customer base reveals another factor that could be behind the company’s recent success.
Analyzing Sherwin-Williams’ potential market with data from STI: PopStats shows that the chain is positioned to serve average-income consumers, with median household incomes (HHIs) just under the nationwide baseline of $76.1K. But though the median HHI of Sherwin-Williams’ potential market declined slightly over the past several years, the median HHI of its captured market has increased. (A chain’s potential market refers to its overall trade area, weighted to reflect the size of each Census Block Group (CBG) therein. A chain’s captured market, on the other hand, is obtained by weighting each CBG according to its share of visits to the chain in question, and thus reflects the characteristics of the chain’s actual visitor base.)
This indicates that Sherwin-Williams is doing an especially good job this year at driving traffic from areas within its markets that feature larger shares of higher-income residents – those likely to be moving into a new home or renovating.
Will Sherwin-Williams’ impressive foot traffic growth continue in the months ahead? If shelter inflation indeed eases, as some analysts suspect, more consumers may be inclined to repaint their homes or upgrade their living situation altogether – driving even more demand for the brand.
For updates and more retail foot traffic insights, visit Placer.ai.
This blog includes data from Placer.ai Data Version 2.1, which introduces a new dynamic model that stabilizes daily fluctuations in the panel, improving accuracy and alignment with external ground truth sources.
Last year ended on a high note for many retailers, with cooling inflation and rebounding consumer confidence contributing to a robust holiday season. Still, 2023 was a year of headwinds for the sector, as consumers traded down and cut back on unnecessary indulgences.
In the midst of these challenges, some segments thrived. Continued prioritization of health and wellness by consumers drove strong visit growth for the Fitness and Beauty & Self Care segments – which emerged as 2023 winners and enjoyed positive foot traffic growth in Q4. At the same time, price consciousness drove foot traffic to Discount & Dollar Stores and Superstores, both of which made inroads into the affordable grocery space during the year.
The Grocery category, too, saw a 4.3% jump in visits last year compared to 2022, as well as a slight uptick in Q4 visits. And even the discretionary Dining sector held its own, with a 2.1% year-over-year (YoY) annual increase in foot traffic, and a Q4 quarterly visit gap of just 1.8%.
Fitness had a particularly strong 2023, buoyed by consumers’ sustained interest in self-care and wellness. Since the pandemic, gym memberships have graduated from a discretionary expense to something of a necessity – an important investment in health and wellbeing. The category has also likely continued to benefit from the post-COVID craving for experiences.
And quarterly data shows that the Fitness segment is positively flourishing. Throughout most of Q4 2023, Fitness venues experienced YoY weekly visit growth ranging from 8.8% to 12.2%. (The unusual visit spike and dip during the last two weeks of the quarter are due to calendar discrepancies: The week of December 18th, 2023 is being compared to the week of December 19th, 2022, which included Christmas Day – while the week of December 25th, 2023 is being compared to the week of December 26th, 2022, which did not).
Drilling down into the data for several leading fitness chains shows that there’s plenty of success to go around. Crunch Fitness – ranked by Entrepreneur as 2024’s top fitness franchise – led the pack with a remarkable 28.2% YoY annual increase in visits, partly fueled by the steady expansion of its fleet. And while other value gyms like Planet Fitness also saw robust visit growth, the boost wasn’t limited to budget options. Given the Fitness sector’s already-impressive 2022 performance, the category’s strong YoY showing is especially noteworthy.
Beauty & Self Care was another category to benefit from 2023’s obsession with wellness – as well as the “lipstick effect”, which sees consumers treating themselves to fun, affordable luxuries when money’s tight. Driven in part by the evolving preferences of Gen Z consumers, cosmetics leaders have embraced wellness-focused approaches to cosmetics that prioritize self-care and self-expression. This strategy continues to prove successful: Throughout Q4 2023, Beauty & Self Care chains saw steady YoY weekly visit growth, especially in November and early December – perhaps highlighting Beauty’s growing role in the holiday shopping frenzy.
One brand leading the cosmetics pack in 2023 was Ulta Beauty – which drew growing crowds with its diverse product selection. Everybody loves makeup, and Ulta makes sure to have something for everyone – from discount fare to more upscale products. Buff City Soap, which now pairs its signature offerings with experiential vibes at some 270 locations across 33 states, also experienced YoY annual visit growth of 14.7%. And Bath & Body Works, which made the Wall Street Journal’s list of best-managed companies for 2023, also saw visit strength, with an overall increase in annual foot traffic, even as Q4 visits saw a slight decline.
If wellness was a key retail buzzword in 2023, value was an equally discussed topic. And Discount & Dollar Stores – ideal destinations for cash-strapped consumers seeking bargain merchandise – made the most of this opportunity. Shoppers frequented these chains year-round for everything from groceries to home goods, propelling the category firmly into the mainstream.
And in Q4 2023, shoppers flocked to discount chains in droves to snag food items, stocking stuffers, and other holiday fare – fueling near-uniform positive YoY foot traffic growth throughout the quarter. The week of October 30th seems to have kicked off the Discount & Dollar holiday shopping season, perhaps showcasing the segment’s growing role as a Halloween candy and costume hotspot.
Every discount chain is somewhat different – and the success of the various Discount & Dollar chains can be attributed to a range of factors. Dollar Tree and Dollar General likely benefited from the broadening and diversification of their grocery selections – while Ollie’s (“Get Good Stuff Cheap!”) solidified its position as a place to find relatively upscale items at a bargain. All three chains – and particularly Dollar General and Ollie’s – also grew their footprints over the past year. Family Dollar (also owned by Dollar Tree) also came out ahead on an annual basis – despite the comparison to a strong 2022.
Of all the Discount & Dollar chains, Five Below saw the biggest surge in foot traffic, partly as a result of its increasing store count. But the retailer’s offerings – affordable toys, party supplies, and other fun splurges – also appear to have been tailor-made for 2023’s retail vibe.
During the fourth quarter of the year, Superstores saw a slight YoY increase in visits – including during the all-important week of Black Friday, beginning on November 20th. (This week was compared with the week of November 21st, 2022, which also included Black Friday). Like Discount & Dollar chains, Superstores saw an appreciable YoY visit uptick during the week of Halloween.
On an annual basis, Superstore mainstays Walmart and Target experienced visit increases of 2.8% and 4.7%, respectively. But while all the major category players enjoyed a successful year, membership warehouse chains’ YoY visit numbers were especially strong. As perfect venues for mission-driven shopping expeditions, Costco, Sam’s Club, and BJ’s likely drew shoppers eager to load up on both inexpensive gifts and essentials.
The traditional Grocery sector also held its own during Q4 2023. Notably, grocery stores saw positive visit growth for most weeks of November and December, a period encompassing the critical Turkey Wednesday milestone – no small feat given the disruptions experienced by the category.
Unsurprisingly, it was discount grocery chains that saw some of the greatest YoY visit growth, as shoppers – including higher-income segments – sought to counter inflation with lower-priced food-at-home alternatives. Whether through opportunistic buying models, private label merchandising, or no-frills customer experiences, value supermarkets proved once again that even quality specialty items don’t have to carry high price tags.
Eating out can be expensive – and when money’s tight, restaurants and other discretionary categories are often first to feel the crunch. But the Dining category seems to have emerged from 2023 relatively unscathed, with overall yearly visits up 2.1% compared to 2022 despite the modest YoY weekly visit gaps in Q4 2023. And given the myriad challenges out-of-home eateries had to contend with in 2023 – from inflation to labor shortages – even the minor weekly gaps are quite an attainment. (As noted, the last two weeks of the quarter reflect calendar discrepancies).
Foot traffic data shows that dining success could be found across sub-categories. Wingstop, Shake Shack, and Jersey Mike’s Subs rocked Fast Casual and QSR, with annual YoY visit growth ranging from 11.8% to 20.3%, partly fueled by the chains’ growing footprints. Full-Service Restaurants also had their bright spots, including all-you-can-eat buffet star Golden Corral and two steak venues: Texas Roadhouse and LongHorn Steakhouse.
And in the Coffee, Breakfast, and Bakeries space, Playa Bowls led the charge. The superfruit bowl chain’s affordable, wellness-oriented treats seem to have been created with 2023 in mind – and during the year Playa Bowls expanded its fleet while also seeing double-digit increases in comparable store sales. Steadily expanding Biggby Coffee and Dutch Bros. Coffee also saw significant YoY foot traffic growth.
New year, new retail opportunities. And though 2023 is firmly in the rearview mirror, the economic headwinds that characterized much of the year have yet to fully dissipate. But every challenge also brings with it new opportunities, and many retailers are adapting to meet their customers' changing wants and needs.
This white paper analyzes location intelligence for 10 brands poised to succeed in 2024. Some, like low-cost apparel and home furnishing stores, are benefitting from consumer trade-down. Others are expanding into rural or suburban areas to meet customers where they are. Read on for some of 2024’s retail winners.
Until around four years ago, New Balance sneakers were commonly seen on the feet of suburban dads – not exactly a recipe for high fashion. But all that began to change in 2019 when the company began collaborating with Teddy Santis, who eventually became New Balance’s creative director. Since then, the brand’s popularity has surged among Gen Z and X and is now one of the fastest-growing sneaker companies in the industry, despite the increasing competition in sneaker space. In 2023, foot traffic to New Balance stores grew 3.3% year-over-year (YoY) and the brand has firmly established itself as ultimate retro cool.
Diving into the demographics of New Balance stores’ captured market trade area reveals the success of the chain’s rebranding. In 2023, New Balance’s trade area included larger shares of “Ultra Wealthy Families,” “Young Professionals,” and “Educated Urbanites” than the average shoe store’s trade area – highlighting New Balance’s successful reinvention as a brand for the young and hip.
The home improvement space is dominated by Lowe’s and Home Depot – but Harbor Freight Tools is quickly making a name for itself as a go-to destination for affordable tools and supplies.
Over the past few years, Harbor Freight Tools has expanded rapidly, with many of its new stores opening in smaller towns and cities. And the expansion appears to be paying off, with visits up YoY during every month of 2023. And although the chain is now operating with a significantly larger store fleet, the average number of visits per venue has generally increased – indicating that the company is expanding into markets where it is meeting a ready demand.
Over a decade after Mackelmore dropped his smash hit “Thrift Shop” in 2012, second-hand stores are still enjoying their time in the limelight. Shoppers, driven by a desire to reduce waste, find unique styles, and to save a few dollars at the till, continue to flock to thrift stores. And Winmark Corporation, which operates five secondhand goods chains – including apparel brands Plato’s Closet (young adult clothes), Once Upon a Child (children's clothes and toys), and Style Encore (women's clothing) – has benefited from the strong demand. Visits to the three Winmark clothing banners increased an average of 5.3% YoY in 2023.
The median household income (HHI) in the trade areas of Winmark’s apparel chains tends to be lower than the median HHI in the wider apparel category – so budget-conscious consumers are driving at least some of the company’s growth. With more consumers looking for ways to cut back on spending in 2024, the demand for second-hand clothes is expected to grow even further – and Winmark is likely to continue reaping the benefits.
HomeGoods, a treasure hunter's dream, is the discount home furnishing retailer owned by off-price retail giant TJX Companies. The chain, which operates over 900 brick-and-mortar stores, recently closed its e-commerce platform to focus on its physical locations – where foot traffic grew 6.0% between 2023 and 2022.
HomeGoods carries kitchen and home decor items along with furniture, and may be benefiting from the relative strength of the houseware segment, driven in part by an increase in at-home entertainment. And in a surprising twist, this low-cost retailer attracts more affluent visitors than visitors to the home furnishing segment overall. The median household income (HHI) in HomeGoods’ trade area stood at $84.7K/year compared to a $78.5K median HHI in the trade area of the average home furnishing chain. As economic uncertainty and the resumption of student loan payments impact consumers, wealthier shoppers seeking a budget-friendly home refresh are likely to continue choosing HomeGoods over pricier alternatives.
Florida-based Bealls, Inc., which got its start as a small town five-and-dime in 1915 in Bradenton, Florida, now operates over 600 stores across the country. The company, which saw an impressive 9.0% YoY increase in visits in 2023, recently consolidated its two largest banners – Burkes Outlet and Bealls Outlet – under the Bealls name.
One reason for Bealls’ success could be its appeal to rural consumers. Over the past five years, the share of households falling into Spatial.ai: PersonaLive’s “Rural Average Income” segment has steadily increased, growing from 12.6% in 2019 to 15.1% in 2023. With rural shoppers continuing to command ever-more attention from retailers, the increase in visits from this segment bodes well for Bealls in 2024.
Ollie’s Bargain Outlet was built for this economy. The chain saw a 13.0% YoY increase in visits in 2023, thanks in part to its popularity among a wide array of budget-conscious consumers. Ollie’s has found success with rural shoppers while maintaining its appeal among value-oriented suburban segments – and the chain’s diverse audience base seems to be setting it apart from other discount retailers.
A closer look at the chain’s captured market data, layered with the Spatial.ai: Personalive dataset, reveals that Ollie’s trade area includes larger shares of the “Blue Collar Suburbs” and “Suburban Boomer” segments when compared to the wider Discount & Dollar Stores category. As the chain plots its expansion, focusing on suburban and rural areas may help Ollie’s meet its customers where they are.
Trader Joe’s has managed to do what few stores can. The company does not invest in marketing, has no online shopping options, and loyalty programs? Forget about it. But despite this unusual approach to running a business, the California native has enjoyed consistent success over the years, with a 12.4% YoY increase in visits in 2023.
Trader Joe’s is particularly popular among younger shoppers, perhaps thanks to the company’s focus on sustainability and social responsibility – as well as its famously low prices. Analyzing the chain’s trade area using the AGS: Panorama dataset reveals that Trader Joe’s attracts more “Emerging Leaders” and “Young Coastal Technocrats” (segments that describe highly educated young professionals) than the average grocery chain. With Gen Z particularly concerned about putting their money where their mouth is, Trader Joe’s is likely to sustain its momentum in 2024 and beyond.
Convenience stores are growing up and evolving into bona-fide dining destinations. And Foxtrot, a Chicago-based chain with 29 stores across Texas, Illinois, Washington, Maryland, and Virginia, is one c-store redefining what a convenience store can be. The chain, which announced a merger with Dom’s Kitchen in November 2023, offers an upscale convenience store experience and is particularly known for including local brands in its product assortment as well as its excellent wine curation and dining options.
Visitors to the chain were significantly more likely to fall into AGS: Behavior & Attitudes dataset’s “Wine Drinker” or “Nutritionally Aware” segments than visitors to nearby convenience stores. The company plans to ramp up store openings, particularly in the suburbs, where convenience and a good bottle of wine might just find the perfect home as a welcome distraction from the daily grind.
Jersey Mike’s is one of the fastest-growing franchise dining chains in the country, operating over 2,500 locations in all 50 states. The sandwich chain has seen its popularity take off over the past few years, with 2023 visits up 14.1% YoY and plans to open 350 new stores in 2024.
The company has long prioritized affluent class suburban customers – and visitation data layered with the Experian: Mosaic dataset reveals that Jersey Mike’s has indeed succeeded in attracting this audience. The percentage of “Booming with Confidence” and “Flourishing Families” (both affluent segments) in Jersey Mike’s trade area was larger than in the trade areas of the average sub sandwich chain. As Jersey Mike’s continues its expansion, focusing on suburban areas may continue to serve the chain well.
The East Coast may not be the first region that pops to mind when thinking about tropical smoothies – but New Jersey-based Playa Bowls is making it work. The company was founded by avid surf enthusiasts determined to bring the flavors of their favorite surfing towns stateside.
Playa Bowls has enjoyed strong visit numbers in 2023, with overall visits up 23.0% and average visits per venue up 17.1% YoY – and part of the chain’s success may be driven by its ability to draw wealthier customers to its stores. The Experian: Mosaic dataset reveals that the “Power Elite” segment is overrepresented in the company’s trade areas: The share of households falling into that segment from Playa Bowl’s captured market exceeded their share in the company’s potential market. As the chain continues expanding its domestic footprint, it seems to have found its niche among a wealthy customer base.
The past year saw a wide range of challenges facing brick-and-mortar retailers as economic fears continued to shake consumer confidence. But there are plenty of bright spots as the new year gets underway. These ten brands prove that the retail world never stands still, and that the next opportunity is just around the corner.
Sports leagues like the NBA, NFL, and MLB boast billion-dollar revenues – and the venues where these games unfold hold significant commercial potential in their own rights. Many stadiums host concerts and other shows in addition to regularly held sporting matches and can accommodate tens of thousands of spectators at once – creating massive retail, dining, and advertisement opportunities.
This white paper analyzes location intelligence metrics for some of the biggest stadiums across the country to reveal the commercial potential of these venues beyond simple ticketing revenue. Where do visitors of various stadiums like to shop? Do specific sporting and cultural events impact the nearby restaurant scene differently? How can stadium operators, local businesses, and advertisers tailor their offerings to a stadium’s particular audience and make the most of the stadium and the space throughout the year?
We take a closer look below.
The three major sports leagues – the National Basketball League (NBA), Major League Baseball (MLB), and the National Football League (NFL) – play at different points of the year, and the number of games each league holds during the season also varies.
MLB leads in game frequency, with each team playing 162 games during the regular season, which runs approximately from April through September. Basketball season is also around six months – roughly from mid-October to mid-April – but each NBA team plays only 82 games a season. And the NFL has both the shortest season – 18 weeks running from early September to early January (with the pre-season starting in August) – and the fewest number of matches per team. Understanding the monthly visitation patterns for the various types of stadiums can help advertisers, stadium operators, and other stakeholders ensure that they are leveraging the full potential of the venue throughout the year.
Unsurprisingly, the sports arenas serving the different leagues see visit spikes during their leagues’ respective season. But comparing visit numbers throughout the year to the average monthly visit numbers for each category in 2023 reveals that the relative visit increases and decreases during the on- and off-season vary for each type of stadium.
MLB stadiums display the steadiest visit strength during the on-season – perhaps due to MLB’s packed game schedule. MLB tickets also tend to be relatively affordable compared to tickets to pro football or basketball matches, which may also contribute to MLB’s consistently strong visit numbers throughout the season. During the MLB off-season, baseball fields – which tend to be uncovered – are relatively empty.
The seasonal visit spike to NBA arenas is less steady. The beginning and end of the season see strong peaks, and visits slow down slightly during the mid-season months of January and February. Visits then drop during the off-season spring and summer, but the off-season visit dip is not as low as it is for MLB fields – perhaps because the NBA arenas’ indoor nature make them suitable locations for concerts and other non-basketball events.
Meanwhile, NFL stadiums see the least dramatic drop in visits during the NFL off-season, as these venues’ enormous size also make them the ideal location for concerts and other cultural events that draw large crowds. These arenas’ strong almost year-round visitation numbers mean that sponsors and advertisers looking to expand beyond sports fans to reach a diverse audience may have the most success with these venues.
Although MLB offers the most budget-friendly outing, combining STI: Popstats demographic metrics with trade area data reveals that MLB stadium visitors reside in higher-income areas when compared with visitors to NBA or NFL stadiums.
Baseball fans tend to be older than fans of the other sports, which could partially explain MLB stadium visitors’ higher household income (HHI). The combination of lower ticket prices, higher median HHI among fans, and many games per season offers baseball stadiums significant opportunities to engage effectively with their fan bases.
But while NBA and NFL stadium attendees may not come from as high-income areas as do MLB stadium visitors, fans of live basketball and football still reside in trade areas with a higher HHI compared to the nationwide median. So by leveraging stadium space, advertisers and other stakeholders can reach tens of thousands of relatively high-income consumers easily and effectively.
Sports fans are known to be passionate, engaged, and willing to spend money on their team – but stadium visitors also shop for non-sports related goods and services. Retailers and advertisers can draw on location analytics to uncover the consumer preferences of stadium visitors and tailor campaigns, sponsorships, and collaborations accordingly.
Visitation data to the top five most visited MLB stadiums during 2023 showed differences between the apparel and sporting goods shopping preferences of the various stadiums’ attendees. While 39.4% of visitors to Truist Park also visited DICK’s in 2023, only 30.8% of Yankee Stadium visitors stopped by the sporting goods retailer in the same period. Similarly, while 29.9% of visitors to Yankee Stadium frequented Kohl’s, that percentage jumped to 47.3% for Busch Stadium visitors.
Harnessing location intelligence to see the consumer preferences of a stadium’s visitor base can help retailers, stadium operators, and even team managers choose partnerships and merchandising agreements that will yield the most effective results.
Sports and snacks go hand in hand – what would a baseball game be without a hot dog or peanuts? But while every stadium likely provides a similar core of traditional game day eats, each venue also offers a unique set of dining options, both on- and off-premise. And by leveraging location analytics to gain visibility into stadium-goers dining habits, stadium operators and local food businesses can understand how to best serve each arena’s audience.
Mapping where stadium visitors dine before and after games can help stakeholders in the stadium industry reach more fans.
The chart below shows the share of visitors coming to a stadium from a dining venue (on the x-axis) or going to a dining venue after visiting the stadium (on the y-axis). The data reveals a correlation between pre-stadium dining and post-stadium dining – stadiums where many guests visit dining venues before the stadium also tend to have a large share of guests going to dining venues after the event. For example, the AT&T Stadium in Arlington, Texas, saw large shares of visitors grabbing a bite to eat on their journey to or from the stadium, while the M&T Bank Stadium in Baltimore, Maryland saw low rates of pre- and post stadium dining engagement.
These trends present opportunities for both local businesses and stadium stakeholders. For example, venues with high dining engagement can explore partnerships with local restaurants, while those with lower rates can build out their in-house dining options for hungry sports fans.
Stadiums looking to enhance their food offerings – or local entrepreneurs thinking of opening a restaurant near a stadium – can also get inspired by stadium visitors’ dining preferences. For example, psychographic data taken from the Spatial.ai: FollowGraph dataset reveals that visitors to MetLife Stadium in East Rutherford, New Jersey have a much stronger preference for Asian cuisine compared to New Jersey residents overall. With that knowledge, the stadium can enhance the visitor experience by expanding its Asian food offerings.
On the other hand, MetLife Stadium goers seem much less partial to Brewery fare than average New Jerseyans, so the stadium operators and restaurateurs may want to avoid offering too many Brewery-themed dining options. Stadium stakeholders can reserve the craft beers for Caesars Stadium, M&T Bank Stadium, and Soldier Field Stadiums, where visitors seem to enjoy artisanal brews more than the average resident in Louisiana, Maryland, and Illinois, respectively.
All of the stadiums analyzed exhibited unique visitor dining tastes, a reminder that no customer or fan base is alike. Aligning on- or off-site dining options with offerings that align with a given customer base’s preferences can improve overall visitor satisfaction and boost revenues.
Zooming in to look at consumer behavior around individual events reveals further variability in dining preferences even among visitors to the same stadium, with different types of events driving distinct dining behaviors.
State Farm Stadium in Glendale, Arizona, is home to the Arizona Cardinals. The stadium hosted the 2023 Super Bowl, but the NFL stadium also acts as a concert venue for acts ranging from Taylor Swift to Metallica. And location intelligence reveals that the dining preferences of stadium visitors vary based on the events held at the venue.
During the Super Bowl, sports bars such as Yard House and Buffalo Wild Wings saw the largest increase in visits compared to the chains’ daily average. A month later, attendees at Taylor Swift's concert gave fried-chicken leader Raising Cane’s a significant boost.
Local restaurants can leverage location analytics to see what types of events are popular with their visitor base and craft collaborations and advertising campaigns that resonate effectively with their patrons.
Sports stadiums and arenas are not just spaces for sports and music enthusiasts to gather; they also offer significant commercial opportunities for the surrounding communities. Stadium operators and local businesses can fine-tune their offerings by utilizing location analytics to better connect with their visitor bases and uncover new retail opportunities.
