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Beauty retail continues to navigate a complex landscape in which discretionary spending remains constrained and digital and social commerce play an increasingly significant role. But diving into the foot traffic trends for Ulta Beauty and Bath & Body Works – two of the sector’s largest players – reveals how the right strategy can drive both brick-and-mortar and online growth in a dynamic retail environment.
Ulta delivered fiscal Q3 results that exceeded expectations. Management credited the success of Ulta Beauty Unleashed, including investments in digital capabilities, celebrity activations, and brand launches that strengthened both e-commerce and in-store performance. One of the key milestones for the company during the quarter included the launch of the Ulta Beauty Marketplace, which expands the assortment of products available to Ulta’s online shoppers.
And while year-over-year (YoY) visits and visits per venue were essentially flat in December 2025, foot traffic trends in recent months suggest the company could be on track for another positive quarter.
In its most recent earnings call, Bath & Body Works reported sales declines, pointing to macroeconomic pressure on consumers and an elevated promotional environment. In response, management outlined a “consumer-first formula” centered on product innovation, an elevated in-store experience, renewed cultural relevance, and enhanced digital discovery – including the launch of an Amazon storefront.
Yet Bath & Body Works’ YoY monthly visits remained positive throughout 2025 and into early 2026, indicating that the brand has maintained relevance even as consumers grew more value conscious. If Bath & Body Works can execute on its updated strategic direction, it may be positioned to build on its existing traffic momentum and improve overall performance in the months ahead.
Younger audience engagement emerged as a theme in both companies’ strategic discussions, whether by way of Ulta’s campus activations or Bath & Body Works’ network of influencers.
An AI-powered analysis of each brand’s potential versus captured markets – comparing the trade areas from which they could draw visitors with the households that ultimately account for in-store traffic – offers additional context to the companies’ investment in this key demographic.
In 2025, both retailers attracted an outsized share of family-oriented segments. Wealthy Suburban Families, Upper Suburban Diverse Families, and Near-Urban Diverse Families were overrepresented in captured markets relative to potential markets for both brands. Meanwhile, shares of Young Urban Singles, Young Professionals, and Educated Urbanites (well-educated, younger consumers) were smaller in both brands’ captured markets than in their potential markets.
The gap between captured and potential audiences points to a meaningful opportunity that Ulta and Bath & Body Works seem to understand. While both retailers resonate with established, family households, incremental growth may hinge on driving more traffic from younger consumers.
Ulta and Bath & Body Works’ traffic patterns suggest that beauty demand remains resilient, even as consumer spending patterns evolve. And both brands are positioning for their next phase of growth through multi-pronged strategies that address deepening engagement from younger audiences.
Will these beauty retailers build on their successes in the coming months? Visit Placer.ai/anchor to find out.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
For downtowns still waiting on office attendance or international tourism to fully rebound, Sacramento offers a more proactive recovery model. Rather than anchoring its future to any single demand driver, the city has spent the past several years deliberately engineering demand – using programming, placemaking, and policy to create the kinds of “social collisions” that give people reasons to show up, stay longer, and come back.
Like many cities, Sacramento has navigated prolonged disruptions to traditional downtown demand streams, from office attendance to international tourism and business travel. But instead of waiting for those patterns to fully normalize, city leaders have leaned into what they could control – regional identity and local draw.
Elevating the city’s creative and cultural assets while strengthening its positioning as the “Farm-to-Fork Capital of America” through major festivals like Terra Madre Americas, has helped Sacramento stabilize leisure visitation even amid broader uncertainty. Food-forward events, large-scale music festivals, and major league sports – including NBA Kings games and MLB Athletics games based in West Sacramento through 2027 – have created reasons to visit that do not depend on office mandates or long-haul travel.
And the impact of this strategy is showing up in visitor behavior. Weekend out-of-market visits to downtown Sacramento are on the rise, and visitors are staying longer – signaling sustained engagement with the urban core.
At the center of Sacramento’s strategy is a belief that programming functions as economic infrastructure. Over the past decade, the downtown has expanded from hosting a relatively limited number of annual events to more than 200 today, ranging from major festivals to weekly farmers markets.
These events translate directly into foot traffic and revenue for retail, dining, and entertainment. The chart below shows how local programming draws visitors into DOCO, the Downtown Commons entertainment and retail district adjacent to Golden 1 Center, with audience composition varying by event. Family-oriented programming such as the Sacramento Santa Parade attracts more affluent family households, while events like the California Brewers Festival draw a higher share of younger singles and early-career professionals.
Event days are also associated with longer dwell times within the district, suggesting deeper engagement with the surrounding retail environment.
The city has also taken other steps to generate “social collisions”. Working with the city’s nighttime economy manager, Sacramento introduced a limited entertainment permit that removes one-size-fits-all regulatory barriers and allows brick-and-mortar businesses to host local performances at a far lower cost. And these policy changes were reinforced with targeted investments – like a six-block illuminated pedestrian corridor connecting key downtown anchors, which shifts colors for Sacramento Kings games or seasonal moments.
Sacramento’s downtown recovery offers a clear lesson for cities navigating long-term structural change: Waiting for old patterns to return is far riskier than designing new ones. By leaning into culture and programming, Sacramento is strengthening the downtown economy while delivering value to local residents and the broader region.
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The Kroger Company closed Q4 2025 with an average 2.3% year-over-year (YoY) overall traffic growth and a 2.8% YoY increase in visits per venue across its 20+ banners, highlighting the ongoing resilience of the grocery category going into 2026. For the full year (2025), the company's overall traffic as well as average visits per venue increased 1.0% YoY.
But even as traffic increased, average dwell time across the company's banners decreased YoY – suggesting that consumers may be visiting Kroger stores more frequently but filling smaller baskets during each trip.
Traffic trends to Kroger's largest banners mirrored the company-wide performance with more visits but a shorter average dwell time compared to the previous year.
These patterns reflect larger trends seen across the grocery space, where traffic growth has been largely driven by an increase in shorter trips as shoppers split their lists across retailers and make more targeted visits based on price, promotion, or specific product needs. In this more fragmented and mission-driven environment, Kroger’s scale, private-label penetration, and data-driven promotional engine provide a competitive advantage. Still, in a market defined by shorter, targeted visits, sustainable growth will depend on Kroger’s ability to defend “share of list” while leveraging its operational efficiency and loyalty ecosystem to convert traffic gains into profitable sales.
For more data-driven retail insights, visit placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
The athletic apparel and sporting goods landscape has faced various headwinds throughout 2025 – from shifting consumer spending patterns to challenging macroeconomic conditions. Against this backdrop, an AI-powered analysis of Dick’s Sporting Goods, Academy Sports + Outdoors, and lululemon highlights where each brand may find momentum in 2026.
DICK’s delivered a solid fiscal Q3, and the most recent year-over-year (YoY) foot traffic data indicates that stability carried into the following months. The company continues to work through the integration of Foot Locker – streamlining inventory and refining operations – while simultaneously expanding its House of Sport and Field House concepts. Investment in these experiential formats underscores a strategic commitment to immersive retail and broader merchandise diversification to drive long-term growth.
Academy Sports + Outdoors delivered positive top-line growth and profitability in fiscal Q3, despite a modest decline in comparable sales. And while management noted record Black Friday performance, cooling same-store traffic persisted from November 2025 through January 2026.
Yet focusing solely on offline traffic may overlook several of Academy’s omnichannel growth drivers. The brand emphasized the connection between digital customer acquisition and continued store expansion, since a growing store footprint expands BOPIS fulfillment capacity. In this context, softer visit trends may reflect channel mix shifts, positioning the company for long-term growth.
Lululemon’s fiscal Q3 results reflected a bifurcated performance, with U.S. revenue declining modestly while international growth surged. At the time, management emphasized product innovation and global expansion as strategic priorities in 2026, reinforcing the brand’s long-term growth roadmap; so while recent YoY foot traffic trends point to some domestic pressure, the strength of lululemon’s international markets serves as a stabilizing force that could reignite engagement stateside over time.
Lululemon, Academy Sports + Outdoors, and DICK’s performance shows that strategy and execution across channels matters. DICK’s investment in specialized formats, Academy’s omnichannel push, and lululemon’s international expansion, each address distinct growth levers in a challenging discretionary environment.
For more data-driven retail insights, visit placer.ai/anchor.
Over the past two years, Costco has made several moves that risked upsetting its famously loyal customer base – including raising membership fees in September 2024 and restricting food court access to members only. But visit data suggests that, rather than deterring shoppers, these changes have supported rising engagement and a broadening customer base.
The chart below shows that Costco entered 2026 with solid visit momentum. Both total and same-store visits posted healthy year-over-year gains through the back half of 2025 and into January.
That resilience aligns with recent earnings reports, which show Costco delivering consistent mid-single-digit comparable sales growth throughout 2025. By raising the “cost of commitment,” Costco may be discouraging casual or opportunistic users while deepening engagement among shoppers who do the math and shop more frequently to justify the fee.
Perhaps the clearest signal of Costco’s durable positioning lies in its evolving demographic profile. While the chain continues to over-index on affluent consumers, it is also attracting a growing cohort of younger shoppers, reflected in the chart below by a rising share of “Contemporary Households” – a young-skewing segment comprising singles, married couples without children, and non-family households. As this cohort has expanded, Costco’s overall income profile has also subtly broadened.
The persistence of this shift despite higher fees challenges the notion that price increases drive exclusivity. For many households, the fee remains a rational trade-off for reliable savings – and the broader reach gives Costco added leverage to negotiate pricing and defend margins.
Costco’s recent moves show that pricing power and scale don’t have to be trade-offs. By pairing higher fees with stricter enforcement, the company is strengthening loyalty, preserving value perception, and widening its appeal to younger households – all while keeping traffic strong. That combination leaves Costco unusually well positioned as cost pressures persist: a retailer with both the volume to command supplier leverage and a member base committed enough to sustain it.
For more data-driven retail analyses, follow Placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
When grocery analysts think about low prices and private label, Trader Joe’s, Aldi, and Lidl often come to mind. And while all three operate in the value-driven grocery space, they differ meaningfully in how they run their stores, position their brands, and engage consumers. An AI-based analysis of shopping behavior and audience characteristics for each chain reveals how distinct brand strategies are influencing visit patterns and could continue to shape performance heading into 2026.
One of the defining themes of the 2025 retail narrative was the consumer’s continued focus on value, and the grocery sector was no exception. Trader Joe’s, Aldi, and Lidl – all known for extensive private label assortments and competitive pricing – each experienced positive year-over-year visit growth in all four quarters of 2025. And with the exception of Lidl in Q3, they consistently outperformed the broader grocery category, underscoring the enduring pull of value in a cost-conscious environment.
While some of that growth can be attributed to Aldi, Lidl, and Trader Joe’s expanding store footprints, increases in average visits per location suggest that demand rose alongside store count. If value remains a primary motivator in 2026, these low-price grocers appear well positioned to continue capturing incremental foot traffic.
Despite shared characteristics – private label dominance and ongoing expansion – Trader Joe’s, Aldi, and Lidl take very different approaches to the in-store experience. An analysis of visit length highlights how each brand’s balance of convenience and assortment influences how shoppers interact with its stores.
Across the grocery category, 22.1% of visits in 2025 lasted under 10 minutes – a higher share than at Trader Joe’s, Aldi, or Lidl. This likely reflects the widespread availability of curbside pickup and quick in-and-out trips at traditional grocers, which isn't offered at Trader Joe’s and Lidl and is only available in a limited capacity at Aldi. 18.2% of the grocery category’s visits also lasted between 10 and 15 minutes, reflecting many just slightly longer top-up visits consistent with the high-density presence of traditional grocers in many markets.
Trader Joe’s stands out for its concentration of mid-length visits. The chain posted the highest share of visits lasting 10 to 15 minutes and 15 to 30 minutes, suggesting a highly efficient shopping experience.
This pattern aligns with Trader Joe’s small-format stores and tightly curated assortment, where seasonal items and cult-favorite products anchor clear shopping missions. Shoppers appear to arrive with a plan and move quickly through the store – reinforcing Trader Joe’s strength as a fast, focused destination.
Aldi sees a higher share of visits in the 15 to 30 minute and 30 to 45 minute ranges than the grocery category overall, edging out Lidl slightly in both buckets. This suggests that Aldi’s limited-SKU and small-format model simplifies navigation and decision-making. Meanwhile, no-frills merchandising – with products often displayed in cartons or on pallets – supports its value perception, so shoppers still spend meaningful time winding the aisles to save money.
Lidl shows the strongest skew toward longer visits, including the highest share of visits lasting over 45 minutes (11.7%), exceeding Aldi, Trader Joe’s, and the grocery category overall.
This reflects Lidl’s positioning somewhere between a traditional grocery store and a superstore. Its in-store bakery, broader meat and dairy selections, housewares, and wider assortment require more time to navigate, and its stores are typically larger than Aldi’s while remaining smaller than conventional grocers. Together, these factors encourage more comprehensive stock-up trips.
Lidl’s relatively smaller store footprint network may also play a role, pushing shoppers to consolidate trips rather than supplementing with quick, nearby visits – a behavior more common in the broader grocery category.
Small, efficient store formats are a shared advantage for Trader Joe’s, Aldi, and Lidl, but the data suggests that footprint alone doesn’t define the shopping experience. Rather, each chain’s strategic differences meaningfully shape how consumers move through their stores.
At the same time, there is strong evidence that pickup remains a powerful draw for grocery shoppers – more than one in five grocery visits last under 10 minutes. If Trader Joe’s, Aldi, and Lidl want to capture more of those short trips, expanding convenient pickup options could be an opportunity worth exploring.
Trader Joe’s, Aldi, and Lidl may share a reputation for value, but they are not competing on the same terms. Each chain’s philosophy shapes how shoppers engage with its stores – Trader Joe’s through curated discovery, Aldi through uncompromising efficiency and low prices, and Lidl through a full grocery experience at a discount. As value remains a powerful driver of grocery traffic, continued success will depend on each brand doubling down on the elements of its model that set it apart and resonate most clearly with its core shopper.
Will 2026 be another stand-out year for these grocers? Visit Placer.ai/anchor to find out.
This report includes data from Placer.ai Data Version 2.0, which implements improvements to our extrapolation capabilities, adds short visit monitoring, and enhances visit detection.
Grabbing a coffee or snack at a convenience store is a time-honored road trip tradition – but increasingly, Convenience Stores (C-Stores) have also emerged as places people go out of their way to visit.
Convenience stores have thrived in recent years, making inroads into the discretionary dining space and growing both their audiences and their sales. Between April 2023 and March 2024, C-Stores experienced consistent year-over-year (YoY) visit growth, generally outperforming Overall Retail. Unsurprisingly, C-Stores fell behind Overall Retail in November and December 2023, when holiday shoppers flocked to malls and superstores to buy gifts for loved ones. But in January 2024, the segment regained its lead, growing YoY visits even as Overall Retail languished in the face of an Arctic blast that had many consumers hunkering down at home.
C-Stores’ current strength is partially due to the significant innovation by leading players in the space: Chains like Casey’s, Maverik, Buc-ee’s, and Rutter’s are investing in both in their product offerings and in their physical venues to transform the humble C-Store from a stop along the way into a bona fide destination. Dive into the data to explore some of the key strategies helping C-Stores drive consumer engagement and stay ahead of the pack.
While chain expansion may explain some of the C-Store segment growth, a look at visit-per-location trends shows that demand is growing at the store level as well. Over the past year (April 2023 to March 2024), average visits per location on an industry-wide basis grew by 1.8%, compared to the year prior (April 2022 to 2023).
And within this growing segment, some brands are distinguishing themselves and outperforming category averages. Casey’s, for example, saw the average number of visits to each of its locations increase by 2.3% over the same time frame – while Maverik, Buc-ee’s and Rutter’s saw visits per location increase by 3.2%, 3.4% and 3.9%, respectively.
Each in its own way, Casey’s, Maverik, Buc-ee’s, and Rutter’s, are helping to transform C-Stores from pit stops where people can stretch their legs and grab a cup of coffee to destinations in and of themselves.
Midwestern gas and c-store chain Casey’s – famous for its breakfast pizza and other grab-and-go breakfast items – has emerged as a prime spot for fast food pizza lovers to grab a slice first thing in the morning. And Salt Lake City, Utah-based Maverik – which recently acquired Kum & Go and its 400-plus stores – is also establishing itself as a breakfast destination thanks to its specialty burritos and other chef-inspired creations.
Casey’s and Maverik’s popular breakfast options are likely helping the chains receive its larger-than-average share of morning visits: In Q1 2024, 16.3% of visits to Maverik and 17.5% of visits to Casey’s took place during the 7:00 AM - 10:00 AM daypart, compared to just 14.9% of visits to the wider C-Store category.
Psychographic data from the Spatial.ai’s FollowGraph dataset – which looks at the social media activity of a given audience – also suggests that Casey’s and Maverik’s have opened stores in locations that allow them to reach their target audience. Compared to the average consumer, residents of Casey’s potential market are 7% more likely to be “Fast Food Pizza Lovers” than both the average consumer and the average C-Store trade area resident. Residents of Maverik’s potential market are 16% more likely than the average consumer to be “Mexican Food Enthusiasts,” compared to residents of the average C-Store’s trade area who are only 1% more likely to fall into that category.
With both chains expanding, Casey’s and Maverik can hope to introduce new audiences to their unique breakfast options and solidify their hold over the morning daypart within the C-Store space over the next few years.
Everything is said to be bigger in the Lone Star State, and Texas-based convenience store chain Buc-ee’s – holder of the record for the worlds’ largest C-Store – is no exception. With a unique array of specialty food items and award-winning bathrooms, Buc-ee’s has emerged as a well-known tourist attraction. And the popular chain’s status as a visitor hotspot is reflected in two key metrics.
First, Buc-ee’s attracts a much greater share of weekend visits than other convenience store chains. In Q1 2024, 39.6% of visits to Buc-ee’s took place on the weekends, compared to just 28.3% for the wider C-Store industry. And second, Buc-ee’s captured markets feature higher-than-average shares of family-centric households – including those belonging to Experian: Mosaic’s Suburban Style, Flourishing Families, and Promising Families segments.
Rather than merely a place to stop on the way to work, Buc-ee’s has emerged as a favored destination for families and for people looking for something fun to do on their days off.
Buc-ee’s isn’t the only C-Store chain that believes bigger is better. Pennsylvania-based Rutter’s is increasing visits and customer dwell time by expanding its footprint – both in terms of store count and venue size. New stores will be 10,000 to 12,000 square feet – significantly larger than the industry average of around 3,100 square feet. And in more urban areas, where space is at a premium, the company is building upwards.
Rutter’s added a second floor to one of its existing locations in York, PA in December 2023. The remodel, which was met with enthusiasm by customers, provided additional seating for up to 30 diners, a beer cave, and an expanded wine selection. And in Q1 2024, the location experienced 15.6% YoY visit growth – compared to a chainwide average of 7.6%. Visitors to the newly remodeled Rutter’s also stayed significantly longer than they did pre-renovation. The share of extended visits to the store (longer than ten minutes) grew from 20.8% in Q1 2023 to 27.0% in Q1 2024 – likely from people browsing the chain’s selection of beers or grabbing a bite to eat.
Convenience stores are flourishing, transforming into some of the most exciting dining and tourist destinations in the country. Today, C-Store customers can expect to find brisket sandwiches, gourmet coffees, or craft beers, rather than the stale cups of coffee of old. And the data shows that customers are receptive to these innovations, helping drive the segment’s success.
The first quarter of 2024 was generally a good one for retailers. Though unusually cold and stormy weather left its mark on the sector’s January performance, February and March saw steady year-over-year (YoY) weekly visit growth that grew more robust as the quarter wore on.
March ended on a high note, with the week of March 25th – including Easter Sunday – seeing a 6.1% YoY visit boost, driven in part by increased retail activity in the run-up to the holiday. (Last year, Easter fell on April 9th, 2023, so the week of March 25th is being compared to a regular week.)
Though prices remain high and consumer confidence has yet to fully regain its footing, retail’s healthy Q1 showing may be a sign of good things to come in 2024.
Drilling down into the data for leading retail segments demonstrates the continued success of value-priced, essential, and wellness-related categories.
Discount & Dollar Stores led the pack with 11.2% YoY quarterly visit growth, followed by Grocery Stores, Fitness, and Superstores – all of which outperformed Overall Retail. Dining also enjoyed a YoY quarterly visit bump, despite the segment’s largely discretionary nature. And despite the high interest rates continuing to weigh on the housing and home renovation markets, Home Improvement & Furnishings maintained just a minor YoY visit gap.
Discount & Dollar Stores experienced strong YoY visit growth throughout most of Q1 – and as go-to destinations for groceries and other other essential goods, they held their own even during mid-January’s Arctic blast. In the last week of March, shoppers flocked to leading discount chains for everything from chocolate Easter bunnies to basket-making supplies – driving a remarkable 21.5% YoY visit spike.
Dollar General continued to dominate the Discount & Dollar Store space in Q1, with visits to its locations accounting for nearly half of the segment’s quarterly foot traffic (44.7%). Next in line was Dollar Tree, followed by Family Dollar and Five Below. Together, the four chains – all of which experienced positive YoY quarterly visit growth – drew a whopping 91.6% of quarterly visits to the category.
Rain or shine, people have to eat. And like Discount & Dollar Stores, traditional Grocery Stores were relatively busy through January as shoppers braved the storms to stock up on needed items. Momentum continued to build throughout the quarter, culminating in a 10.5% foot traffic increase in the week ending with Easter Sunday.
Like in other categories, it was budget-friendly Grocery banners that took the lead. No-frills Aldi drove a chain-wide 24.4% foot traffic increase in Q1, by expanding its fleet – while also growing the average number of visits per location. Other value-oriented chains, including Trader Joe’s and Food Lion, experienced significant foot traffic increases of their own. And though conventional grocery leaders like H-E-B, Kroger, and Albertsons saw smaller visit bumps, they too outperformed Q1 2023 by meaningful margins.
January is New Year’s resolution season – when people famously pick themselves up off the couch, dust off their trainers, and vow to go to the gym more often. And with wellness still top of mind for many consumers, the Fitness category enjoyed robust YoY visit growth throughout most of Q1 – despite lapping a strong Q1 2023.
Predictably, Fitness’s visit growth slowed during the last week of March, when many Americans likely indulged in Easter treats rather than work out. But given the category’s strength over the past several years, there is every reason to believe it will continue to flourish.
For Fitness chains, too, cost was key to success in Q1 – with value gyms experiencing the biggest visit jumps. EōS Fitness and Crunch Fitness, both of which offer low-cost membership options, saw their Q1 visits skyrocket 28.9% and 22.0% YoY, respectively – helped in part by aggressive expansions. At the same time, premium and mid-range gyms like Life Time and LA Fitness are also finding success – showing that when it comes to Fitness, there’s plenty of room for a variety of models to thrive.
Superstores – including wholesale clubs – are prime destinations for big, planned shopping expeditions – during which customers can load up on a month’s supply of food items or stock up on home goods. And perhaps for this reason, the category felt the impact of January’s inclement weather more than either dollar chains or supermarkets – which are more likely to see shoppers pop in as needed for daily essentials.
But like Grocery Stores and Discount & Dollar Stores, Superstores ended the quarter with an impressive YoY visit spike, likely fueled by Easter holiday shoppers.
As in Q4 2023, membership warehouse chains – Costco Wholesale, BJ’s Wholesale Club, and Sam’s Club – drove much of the Superstore category’s positive visit growth, as shoppers likely engaged in mission-driven shopping in an effort to stretch their budgets. Still, segment mainstays Walmart and Target also enjoyed positive foot traffic growth, with YoY visits up 3.9% and 3.5%, respectively.
Moving into more discretionary territory, Dining experienced a marked January slump, as hunkered-down consumers likely opted for delivery. But the segment rallied in February and March, even though foot traffic dipped slightly during the last week of March, when many families gathered to enjoy home-cooked holiday meals.
Coffee Chains and Fast-Casual Restaurants saw the largest YoY visit increases, followed by QSR – highlighting the enduring power of lower-cost, quick-serve dining options. But Full-Service Restaurants (FSR) also saw a slight segment-wide YoY visit uptick in Q1 – good news for a sector that has yet to bounce back from the one-two punch of COVID and inflation. Within each Dining category, however, some chains experienced outsize visit growth – including favorites like Dutch Bros. Coffee, Slim Chickens, In-N-Out Burger, and Texas Roadhouse.
Since the shelter-in-place days of COVID – when everybody had their sourdough starter and DIY was all the rage – Home Improvement & Furnishings chains have faced a tough environment. Many deferred or abandoned home improvement projects in the wake of inflation, and elevated interest rates coupled with a sluggish housing market put a further damper on the category.
Against this backdrop, Home Improvement & Furnishings’ relatively lackluster Q1 visit performance should come as no surprise. But the narrowing of the visit gap in March – which also saw one week of positive visit growth – may serve as a promising sign for the segment. (The abrupt foot traffic drop during the week of March 25th, 2024 is likely a just reflection of Easter holiday shopping pattern.)
Within the Home Improvement & Furnishings space, some bright spots stood out in Q1 – including Harbor Freight Tools, which saw visits increase by 10.0%, partly due to the brand’s growing store count. Tractor Supply Co., Menards, and Ace Hardware also registered visit increases.
January 2024’s stormy weather left its mark on the Q1 retail environment, especially for discretionary categories. But as the quarter progressed, retailers rallied, with healthy YoY foot traffic growth that peaked during the last week of March – the week of Easter Sunday. All in all, retail’s positive Q1 performance leaves plenty of room for optimism about what’s in store for the rest of 2024.
This report includes data from Placer.ai Data Version 2.0, which implements improvements to our extrapolation capabilities, adds short visit monitoring, and enhances visit detection.
Over the past year, Fast-Casual & Quick-Service Restaurant (QSR) chains have thrived, consistently outperforming the Full-Service Dining segment with positive year-over-year (YoY) visit growth every quarter since 2023. In this white paper, we dive into the data for leading dining chains to take a closer look at what’s driving visitors to the QSR segment and what other dining categories can learn from fast-food’s success.
One of the key factors separating QSR chains – aptly known as “fast food” – from the rest of the dining industry is the speed at which diners can get a ready-to-eat meal in their hands. And within the QSR space, speed of service is one of the ways chains differentiate themselves from their competition.
Leading fast-food chains are investing heavily in technologies and systems designed to help them serve customers ever more quickly:
Taco Bell’s “Touch Display Kitchen System” is designed to optimize cooking operations and improve wait times, while the chain’s Go Mobile restaurant format seeks to alleviate bottlenecks in the drive-thru lane. Chick-fil-A also has dedicated channels for quick mobile order pick-up and is planning four-lane drive-thrus with second-floor kitchens to get meals out even faster. And to save time at the drive-thru, Wendy’s is experimenting with generative AI and developing an underground, robotic system to deliver digital orders to designated parking spots within seconds.
And location intelligence shows that all three chains are succeeding in reducing customer wait times. Over the past four years, Taco Bell, Chick-fil-A, and Wendy’s have seen steady increases in the share of visits to their venues lasting less than 10 minutes.
The data also suggests that investment in speed of service can increase overall visitation to QSR venues.
In late 2022, McDonald’s opened a to-go-only location outside of Dallas, TX with a lane dedicated to mobile order fulfillment via a conveyor belt. And in Q1 2024, this venue not only had a larger share of short visits compared to the other McDonald’s locations in the region, but also more visits compared to the McDonald’s average visits per venue in the Dallas-Fort Worth CBSA.
This provides further support for the power of fast order fulfillment to drive QSR visits, with customers motivated by the prospect of getting in and out quickly.
The success of the fast-food segment is even driving other restaurants to borrow typical QSR formats – especially during time slots when people are most likely to grab a bite to eat on the go.
In September 2023, full-service leader Applebee’s opened a new format: a fast casual location focusing on To Go orders in Deer Park, NY, featuring pick-up lockers for digital orders and limited dine-in options without table service.
And the new format is already attracting outsized weekday and lunchtime crowds. In Q1 2024, 20.5% of visits to the chain’s To Go venue took place during the 12:00 PM - 2:00 PM time slot, while the average Applebee’s in the New York-Newark-Jersey City CBSA received less than 10% of its daily visits during that daypart. The new restaurant also drew a significantly higher share of weekday visits than other nearby venues.
This suggests that takeaway-focused venues could help full-service chains grow their visit share during weekdays and the coveted lunch rush, when consumers may be less inclined to have a sit-down meal.
An additional factor contributing to QSR and Fast Casual success in 2024 may be the rise of chicken-based chains. Chicken is a versatile ingredient that has remained relatively affordable, which could be contributing to its growing popularity and the rapid expansion of several chicken chains.
Comparing the relative visit share (not including delivery) of various sub-segments within the wider Fast Casual & QSR space showed that the share of visits to chains with chicken-based menus has increased steadily between 2019 and 2023: In Q1 2024, 15.3% of Fast Casual & QSR visits were to a chicken restaurant concept, compared to just 13.4% in Q1 2019.
The strength of chicken-based concepts is also evident when comparing average visits per venue at leading chicken chains with the wider Fast Casual & QSR average.
Both Chick-fil-A, the nation’s predominant chicken chain, and Raising Cane’s, a rapidly expanding player in the fast-food chicken space, are receiving significantly more visits per venue than their Fast Casual & QSR peers: In Q1 2024, Raising Cane’s and Chick-fil-A restaurants saw an average of 153.0% and 237.7% more visits per venue, respectively, compared to the combined Fast Casual & QSR industries average.
The elevated traffic at chicken chains likely plays a part in their profitability per restaurant relative to other Fast Casual & QSR concepts with more sizable fleets.
QSR and Fast-Casual chains are also particularly adept at generating seasonal visit spikes through unique Limited Time Offers and holiday promotions adapted to the calendar.
Arby’s recently launched a 2 for $6 sandwich promotion on February 1st, with two of the three sandwich options on promotion being fish-based in an apparent attempt to entice diners eschewing meat in observance of Lent. The company also brought back a specialty fish sandwich, likely with the goal of further appealing to the Lent-observing demographic.
The offers seem to have driven significant traffic spikes, with foot traffic during the promotion period significantly higher than the January daily visit average. And traffic was particularly elevated during Lent – which this year fell on Wednesday, February 14th through Thursday, March 28th, with visits spiking on Fridays when those observing are most likely to seek out fish-based meals.
Some of the elevated visits in the second half of Q1 may be attributed to the comparison to a weaker January across the dining segment. But the success of the fish-forward promotion specifically during Lent suggests that the company’s calendar-appropriate LTO played a major role in driving visits to the chain.
Shorter-term promotions – even those lasting just a single day – can also drive major visit spikes.
Since 1991, White Castle has transformed its fast-food restaurants into a reservation-only, “fine-dining” experience for dinner on Valentine's Day. In 2024, Valentine’s Day fell on a Wednesday, and White Castle’s sit-down event drove a 11.8% visit increase relative to the average Wednesday in Q1 2024 and a 3.9% visit increase compared to the overall Q1 2024 daily average.
The elevated visit numbers over Valentine’s Day are even more impressive when considering that a full-service dining room can accommodate fewer visitors than the drive-thrus and counter service of White Castle’s typical QSR configuration. The spike in February 14th visits may also be attributed to an increased number of diners showing up throughout the day to take in the Valentine’s Day buzz.
QSR and Fast-Casual dining are having a moment. And the data shows that a combination of factors – including fast and efficient service, the rising popularity of chicken-based dining concepts, and effective LTOs – are all playing a part in the categories’ recent success.
