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Despite the ongoing consumer headwinds, the 2025 holiday shopping season delivered year-over-year (YoY) gains for both retail and dining chains nationwide, with the majority of states registering retail and dining traffic increases during the holiday window. And while performance varied meaningfully by category and format, aggregate retail traffic numbers point to significant consumer engagement throughout the end of 2025.
Bifurcation has been a defining trend of consumer behavior in 2025 and continued to shape shopping patterns during the holiday season. Thrift stores and off-price retailers led the apparel category with traffic up 11.7% and 6.6% (November 1st to December 24th, 2025), respectively, compared to last year’s holiday period. Luxury chains and department stores also posted modest gains (+1.8%), while traditional apparel chains saw slight declines (-1.8%) and mid-tier department stores experienced more pronounced traffic drops (-6.2%).
Open-air shopping centers led mall-format performance during the 2025 holiday season, with visits up 1.7% YoY, as consumers gravitated toward environments that offered a more festive, experiential atmosphere and a wider mix of dining options. The format likely received an additional lift from warmer-than-average weather across much of the country, which encouraged shoppers to fully take advantage of the outdoor amenities and social experiences open-air centers offer during the holidays.
Indoor mall traffic was largely flat (+0.8%) – a positive signal given ongoing consumer headwinds, especially for mid-tier formats – suggesting that traditional malls were able to maintain relevance during a pressured spending environment.
Meanwhile, outlet mall visits declined slightly (-0.8%), likely reflecting reduced appetite for destination-driven, discretionary trips as shoppers prioritized convenience, everyday value, and locally accessible retail over longer, deal-oriented excursions during the holidays.
Within the superstore category, wholesale clubs and discount & dollar stores outperformed mass merchants. This performance underscores consumers’ continued shift toward value-driven retail during the holidays and highlights that “value” extends beyond low prices alone; wholesale clubs, with their compelling value propositions, are also seeing meaningful gains in the current consumer environment.
Categories most closely tied to self-gifting outperformed more traditional holiday segments during the 2025 season. Pet stores and services (+5.5% YoY) and home improvement retailers (+3.4% YoY) led the way, perhaps because purchases from these categories are typically positioned as practical investments in everyday life, ranging from caring for pets to improving and maintaining living spaces.
In contrast, home furnishings (-0.8%) lagged, as these purchases tend to be more decorative or occasion-driven and therefore more likely to be intended as gifts for others rather than immediate, utility-focused upgrades. Traffic to electronics stores also dipped slightly (-1.5%). Together, these trends underscore a consumer preference for spending that delivers direct, everyday value to themselves over more traditional, outward-facing holiday gifting.
Overall, location analytics for the 2025 holiday season suggest that consumers remained highly engaged despite ongoing economic pressure, but their spending behavior continued to fragment. Across apparel, superstores, and discretionary categories, shoppers consistently gravitated toward retailers that delivered clear value – whether through low prices, strong quality-to-price ratios, or products tied to personal utility and well-being. The outperformance of thrift, off-price, wholesale clubs, and self-gifting categories underscores a consumer mindset that is both pragmatic and selective, balancing budget consciousness with targeted willingness to spend.
Looking ahead to 2026, these patterns suggest that retailers should move beyond one-dimensional value messaging and instead sharpen their core propositions. Formats that clearly articulate why they are “worth the trip” – through pricing power, assortment differentiation, or alignment with everyday consumer priorities – will be best positioned to win share. As bifurcation persists, success will increasingly depend on understanding which consumer needs a brand serves best and doubling down on those strengths, rather than attempting to compete broadly across a squeezed and highly segmented retail landscape.
For more data-driven consumer insights, visit placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Dutch Bros has long been a powerhouse in the beverage space, building its business with rapid expansion and securing a loyal following. But to maintain its growth momentum, Dutch Bros will likely need to look beyond its beverage-first identity. By strategically expanding its breakfast offerings, the brand can attract a new segment of morning diners while driving incremental spend from its existing loyal customer base.
Dutch Bros is still on an aggressive growth trajectory, with plans to continue opening new locations at a brisk pace. The company passed the 1,000-unit mark this year and aims to reach over 2,000 locations nationwide by 2029. However, recent data suggests that while the brand's overall footprint is expanding, its established locations are facing the typical challenges of a maturing brand.
Throughout much of 2025, total visits to Dutch Bros increased rapidly year-over-year (YoY), driven largely by new store openings. And while same-store visits – which measure the performance of locations open for at least a year – were also generally positive, the growth was somewhat uneven. So although the brand’s expansion is still meeting robust demand, the gap between total growth and same-store performance may indicate that Dutch Bros is reaching a level of saturation in its initial markets.
To sustain growth, the brand is targeting the morning daypart by introducing breakfast offerings, reaching approximately 160 stores by the end of September 2025 and plans to deploy the menu across its store fleet in 2026. This strategy appears to be paying off: November saw same-store visits surge to their highest levels of the year. While this spike was likely supported by holiday menu launches and Black Friday, it also suggests the breakfast initiative is gaining traction and successfully revitalizing performance at established locations.
Why is Dutch Bros betting on breakfast? Historically, Dutch Bros has seen a lower percentage of its daily traffic occur during the morning daypart than its competitors. And when comparing the chain’s hourly visit distribution to the wider coffee category, it becomes clear why the shift toward a more robust breakfast offering is a logical move for Dutch Bros. While the coffee category as a whole sees 43.1% of its total daily visits between 5:00 and 11:00 AM, Dutch Bros captures only 32.6% during that same window, according to the chart below.
To bridge this gap, Dutch Bros is evolving its menu to include more substantial food options. Food currently accounts for only about 2% of Dutch Bros’ total sales, a figure it hopes to increase significantly with the help of hot breakfast items. As Dutch Bros continues to roll out the expanded food lineup to more locations in 2026, the brand is positioning itself to compete directly for the morning commuter who currently heads to a competitor for a meal-and-drink combo.
And to further bolster its morning performance, Dutch Bros could lean into "functional fuel" trends that complement its popular protein coffee and are likely to appeal in particular to younger consumers who prioritize health-conscious menu options.
Dutch Bros is at a pivotal point in its evolution. While new store openings continue to drive visits, the brand is now focusing on deepening its relationship with customers through the breakfast daypart. If the recent uptick in same-store visits is any indication, the shift from a "beverage-first" destination to a well-rounded morning stop could be exactly what the company needs to sustain its long-term momentum.
For more dining insights, visit Placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
The last full week before Christmas (December 15th to 21st) saw massive seasonal spikes in traffic across the board, underscoring the continued importance of physical retail during the holiday season. But while visits rose broadly compared to the year-to-date (YTD) average, year-over-year comparisons tell a more nuanced story, with many traditional gifting categories experiencing modest declines relative to 2024.
Part of this softness likely reflects the calendar shift. Super Saturday fell on December 20th in 2025 but on December 21st in 2024, so 2025 holiday shoppers enjoyed an extra day between Super Saturday and Christmas to complete last-minute purchases. Yet a deeper look at the data suggests that timing alone does not tell the full story. Value-oriented retailers – including dollar stores, thrift stores, and off-price chains – saw traffic remain flat or even increase year over year (YoY) despite the same calendar shift.
So consumers are still spending, but they are trading down, actively seeking deals, and gravitating toward “treasure hunt” retail experiences rather than traditional discretionary splurges.
In a season defined by economic prudence, the most immediate winners were the retailers promising the most bang for the buck. Discount & Dollar Stores – not a traditional holiday category – saw a healthy seasonal uplift of 37.3% compared to their weekly average as well as a 3.8% traffic increase compared to 2024. In contrast, Superstores saw smaller spikes compared to the YTD average and YoY visits dips of 4.6%.
The outperformance of dollar stores suggests that shoppers were making targeted, smaller-basket trips for affordable essentials and stocking stuffers rather than relying solely on the "one-stop-shop" giants.
The "traditional" holiday categories, including apparel and electronic stores, experienced their expected massive seasonal "pop," but – like superstores – struggled to match the highs of 2024.
And while some of the decline can be explained by the calendar shift, the double-digit YoY drop in traffic to key holiday categories such as department stores suggests that timing alone does not account for the slowdown. Instead, the data indicates that consumers are still showing up to buy gifts, but are purchasing fewer items or choosing lower-priced alternatives – forcing traditional discretionary retailers to compete more aggressively for a shrinking share of wallet.
Malls showed a similar pattern, with strong seasonal traffic surges alongside YoY declines – although these YoY gaps were far smaller than in other discretionary categories. This resilience suggests that, despite headwinds facing individual retailers, the mall itself remains the central hub of the holiday shopping experience.
The off-price sector delivered one of the strongest signals this season, posting sharp seasonal traffic surges alongside modest YoY gains despite unfavorable calendar shifts. Thrift stores also stood out, recording a notable YoY increase in visits even as traffic came in slightly below the category’s YTD weekly average – likely reflecting the category’s year-round strength and its relatively recent emergence as a holiday shopping destination.
This data underscores the outsized role of value perception in shaping holiday shopping behavior and highlights the growing appeal of the “thrill of the find.” Whether hunting for a designer deal or uncovering a one-of-a-kind vintage piece, consumers increasingly favored discovery-driven experiences over the standardized assortments of traditional retail.
For retailers looking ahead to 2026, the lessons of this holiday season are stark. First, value is non-negotiable – consumers are actively migrating to formats that offer perceived savings. Second, the mall is not dead, but it is evolving. The format remains a critical seasonal traffic driver, but it must compete harder on convenience and experience. Finally, the success of the off-price and thrift sectors suggests that inventory freshness and the "treasure hunt" dynamic are powerful tools to combat consumer fatigue. As we close the books on 2025, it’s clear that while the consumer is still shopping, they are doing so with a sharper, more critical eye.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
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Black Friday has long served as a reliable anchor in the retail calendar. But some retailers place less weight on the post-Thanksgiving rush – or even opt out of it altogether – in favor of promotional windows that better align with their customers or brand values.
We analyzed foot traffic patterns at two such retailers, REI and IKEA, to see how alternative promotional strategies can shape visit performance throughout the year.
Mission-driven REI’s decision to close on Black Friday is a deliberate break from retail tradition. The brand’s long-running #OptOutside initiative reflects its commitment to outdoor activity and to the well-being of its employees, who get the day off to spend with friends and family.
The graph below highlights the foot traffic impact of the decision: while the traditional apparel and recreational & sporting goods categories experienced a sharp surge during the week of Black Friday, REI’s visits dropped below its 2025 YTD average.
Even so, the data indicates that REI still captures seasonal momentum. The retailer’s pre-Thanksgiving Holiday Sale delivered a modest visit lift that partially offset its voluntary pause on one of the category’s highest-traffic days. And REI’s post-Black Friday sales – Cyber Monday and last-minute gifts sale – appeared to do some heavy lifting for the brand, while the anticipated end-of-year sale is likely to provide an additional foot traffic boost as shoppers gear up for winter activities.
And beyond the holidays, REI follows a distinct promotional rhythm of its own, leaning into moments – like the start of summer – that reflect the seasonal outdoor needs of its customers. The retailer’s annual Anniversary Sale in May delivered the largest weekly visit spike of 2025, with demand for warm-weather gear sustaining elevated traffic in the weeks that followed. And unlike traditional apparel and recreational and sporting goods retailers, which saw a pronounced back-to-school visit surge in early August, the brand saw a smaller bump during its end-of-summer Labor Day sale.
REI’s alternative holiday cadence sets up an interesting comparison with other retailers – like IKEA – that hold Black Friday sales events but rely less heavily on the milestone than their wider category.
As shown in the graph below, the furniture and home furnishings segment received its largest visit boost of the year in the weeks leading up to and including Black Friday, as consumers likely took advantage of big sales events to spruce up their spaces in anticipation of hosting family and friends for the holidays. IKEA, however, saw just a modest November lift, with weekly visits remaining below the chain’s year-to-date average.
Instead, IKEA anchors its promotional calendar around several event-driven periods throughout the year – most notably its summer sale window from June through August, when the brand capitalizes on home furnishing demand during the peak moving season. Other events, such as IKEA’s winter clearance sale from December 2024 through early January 2025 helped stabilize post-holiday traffic at a moment when category visits softened.
REI and IKEA’s visit trends underscore the value of a promotional calendar built around brand alignment rather than conventional retail expectations. Neither retailer maximizes Black Friday in the way their respective categories do, yet both demonstrate how targeted seasonal events can cultivate consistent demand outside of traditional peak periods.
For more retail insights, visit Placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Luxury apparel retailers have long been central to the holiday experience, carrying premium gifts for the special people in our lives and offering intricate window displays to admire while out and about. And more recently, thrift stores have also entered the holiday shopping conversation as budget-conscious and sustainability-minded consumers increasingly turn to this segment.
We dove into the data for the luxury apparel and thrift store segments to explore the trends defining each space this holiday season.
Bifurcation in apparel, which has been one of the defining themes of 2025, remains a factor during the holiday season thus far. Many consumers continue to prioritize value as inflation weighs on household budgets, while high-end segments are sustained by affluent shoppers less affected by near-term economic headwinds.
The graph below shows the latest visit trends for thrift stores and luxury apparel retailers, highlighting this bifurcation. Thrift stores have posted consistent double-digit visit growth through the second half of 2025, suggesting that economic pressure, sustainability concerns, and the appeal of the treasure-hunt experience are pushing more consumers toward secondhand shopping. And even though thrift store visits don’t generally surge during the holidays (consumers, it seems, prefer gifting from traditional retail channels), Black Friday traffic to the segment surged this year – highlighting the category's growth potential this holiday season.
At the same time, luxury retailers are also maintaining their footing, outperforming traditional apparel. With the exception of a few softer months, luxury visits have hovered near or above 2024 levels for most of the year, as higher-income shoppers continue to stabilize the segment’s performance.
With the core holiday period in full swing, both ends of the apparel spectrum appear positioned to succeed in the current bifurcated retail landscape.
The bifurcation in apparel and its impact on consumer behavior becomes even more apparent when analyzing the trade area median household income (HHI) of the thrift and luxury segments.
The chart below shows that since 2022, the median HHI of luxury apparel retailers’ captured markets has continued to rise – reinforcing the category’s growing dependence on higher-income shoppers as prices climb and more aspirational consumers shift to other segments.
And this trend is also impacting holiday consumer dynamics. Historically, the median household income (HHI) for luxury retailers dips in October and November as middle-income shoppers enter the market for gifts. However, as the sector's baseline affluence rises, the holiday audience is following suit, with the income gap between year-round and seasonal shoppers narrowing. This suggests that the traditional middle-income splurge is waning, replaced by a holiday consumer who increasingly mirrors the high-income profile of the core luxury client.
On the opposite side of the apparel spectrum, the thrift segment appears to be benefitting from the economic headwinds that have put luxury out of reach for many average-income consumers. The data shows that the segment’s captured market median HHI has inched upward since 2022 (although still below the nationwide median of $79.6K) – suggesting that some higher-income consumers are seeking price relief by trading down to thrift stores.
And while the segment's captured market median HHI also decreases slightly in October and November, the decline is less marked than for the luxury segment, indicating only limited leakage of higher-income thrift visitors during the holiday season. These trends suggest that the thrift segment is benefiting from a more price-sensitive consumer base, as its trade area continues to broaden to include a greater share of higher-income households.
Foot traffic and consumer trends across the luxury and thrift segments reveal deeper shifts in the apparel industry. For luxury retailers, a core affluent audience continues to anchor year-round performance, while the aspirational holiday shopper who once traded up for premium gifts appears less engaged than in previous years. Meanwhile, the thrift segment – and other segments traditionally catering to lower-income shoppers – seem to be benefitting from an increasingly bifurcated landscape that has expanded their reach among a wider range of consumers.
While luxury retailers can’t control macroeconomic conditions, they can double-down on the authentic, premium experiences that sustain high-income loyalty and have historically drawn aspirational shoppers during the holidays. At the same time, thrift stores can’t simply introduce premium merchandise to attract higher-income shoppers, but they can continue to invest in store operations in ways that enhance the treasure-hunting experience and strengthen their overall value proposition.
For more holiday retail insights, visit Placer.ai/anchor.
The Sacramento-Roseville-Folsom metro area is emerging as one of California’s most resilient growth stories. Between 2021 and 2023, the region added residents at a steady, if modest, pace, even as the state overall faced declining or stagnant population trends. And by 2024, the CBSA pulled ahead of the national metro average for year-over-year (YoY) population growth, outpacing major California peers including Los Angeles, San Francisco, and San Diego.
What’s driving this momentum? And how is Sacramento’s rise shaping local retail and dining trends?
One factor behind Sacramento’s rise may be its economic diversity. The metro area is over-indexed for a broad cross-section of audience segments, ranging from wealthy and upper suburban families earning more than $100K to young urban singles and professionals bringing in less than $75K. And though the area’s median household income (HHI) sits below the California baseline, the diversity of household types – each contributing different spending patterns – creates a strong foundation for continued economic growth.
Location analytics also show that Sacramento’s expanding, economically diverse population is fueling a flourishing retail scene. From May through October 2025, overall retail visits in the CBSA rose YoY, outperforming California’s state average and keeping pace with national trends. In several key categories – including discount and dollar stores, home furnishings, superstores, and traditional apparel – the metro area exceeded both state and national benchmarks, underscoring Sacramento’s rising consumer strength and regional momentum.
Greater Sacramento’s dining scene is also thriving. Fast-casual and quick-service chains overperformed during the analyzed period, reflecting the region’s growing base of young professionals, urban singles, and families who may favor convenient, affordable dining choices. And while full-service chain visits dipped slightly below 2024 levels, they represented only 12.2% of total traffic across the three dining segments for the period.
Sacramento’s broader rise is also closely tied to the vitality of the city itself. The chart below shows that out-of-market visits – defined here as visits by people who neither live nor work in the city – rose 3.5% YoY over the past 6 months. This influx includes visitors from across the metro and beyond – and HHI data indicates that, on average, they tend to be more affluent than local residents.
These visitors are drawn to Sacramento’s concentration of independent restaurants, bars, retail, and cultural hubs, including its bustling Midtown neighborhood. And a growing calendar of major annual events, from Aftershock to Farm to Fork, is also helping to supercharge local tourism and cement the city’s regional appeal.
Bolstered by investments in major new semiconductor plants and medical centers, the Sacramento CBSA was recently ranked among LinkedIn’s 25 fastest-growing U.S. metro areas for jobs and new talent. And the region’s demographic breadth, strong retail and dining performance, and increasingly magnetic urban core position it for continued growth.
For more data-driven analyses of the trends shaping America’s cities follow Placer.ai/anchor.
This report includes data from Placer.ai Data Version 2.0, which implements improvements to our extrapolation capabilities, adds short visit monitoring, and enhances visit detection.
Grabbing a coffee or snack at a convenience store is a time-honored road trip tradition – but increasingly, Convenience Stores (C-Stores) have also emerged as places people go out of their way to visit.
Convenience stores have thrived in recent years, making inroads into the discretionary dining space and growing both their audiences and their sales. Between April 2023 and March 2024, C-Stores experienced consistent year-over-year (YoY) visit growth, generally outperforming Overall Retail. Unsurprisingly, C-Stores fell behind Overall Retail in November and December 2023, when holiday shoppers flocked to malls and superstores to buy gifts for loved ones. But in January 2024, the segment regained its lead, growing YoY visits even as Overall Retail languished in the face of an Arctic blast that had many consumers hunkering down at home.
C-Stores’ current strength is partially due to the significant innovation by leading players in the space: Chains like Casey’s, Maverik, Buc-ee’s, and Rutter’s are investing in both in their product offerings and in their physical venues to transform the humble C-Store from a stop along the way into a bona fide destination. Dive into the data to explore some of the key strategies helping C-Stores drive consumer engagement and stay ahead of the pack.
While chain expansion may explain some of the C-Store segment growth, a look at visit-per-location trends shows that demand is growing at the store level as well. Over the past year (April 2023 to March 2024), average visits per location on an industry-wide basis grew by 1.8%, compared to the year prior (April 2022 to 2023).
And within this growing segment, some brands are distinguishing themselves and outperforming category averages. Casey’s, for example, saw the average number of visits to each of its locations increase by 2.3% over the same time frame – while Maverik, Buc-ee’s and Rutter’s saw visits per location increase by 3.2%, 3.4% and 3.9%, respectively.
Each in its own way, Casey’s, Maverik, Buc-ee’s, and Rutter’s, are helping to transform C-Stores from pit stops where people can stretch their legs and grab a cup of coffee to destinations in and of themselves.
Midwestern gas and c-store chain Casey’s – famous for its breakfast pizza and other grab-and-go breakfast items – has emerged as a prime spot for fast food pizza lovers to grab a slice first thing in the morning. And Salt Lake City, Utah-based Maverik – which recently acquired Kum & Go and its 400-plus stores – is also establishing itself as a breakfast destination thanks to its specialty burritos and other chef-inspired creations.
Casey’s and Maverik’s popular breakfast options are likely helping the chains receive its larger-than-average share of morning visits: In Q1 2024, 16.3% of visits to Maverik and 17.5% of visits to Casey’s took place during the 7:00 AM - 10:00 AM daypart, compared to just 14.9% of visits to the wider C-Store category.
Psychographic data from the Spatial.ai’s FollowGraph dataset – which looks at the social media activity of a given audience – also suggests that Casey’s and Maverik’s have opened stores in locations that allow them to reach their target audience. Compared to the average consumer, residents of Casey’s potential market are 7% more likely to be “Fast Food Pizza Lovers” than both the average consumer and the average C-Store trade area resident. Residents of Maverik’s potential market are 16% more likely than the average consumer to be “Mexican Food Enthusiasts,” compared to residents of the average C-Store’s trade area who are only 1% more likely to fall into that category.
With both chains expanding, Casey’s and Maverik can hope to introduce new audiences to their unique breakfast options and solidify their hold over the morning daypart within the C-Store space over the next few years.
Everything is said to be bigger in the Lone Star State, and Texas-based convenience store chain Buc-ee’s – holder of the record for the worlds’ largest C-Store – is no exception. With a unique array of specialty food items and award-winning bathrooms, Buc-ee’s has emerged as a well-known tourist attraction. And the popular chain’s status as a visitor hotspot is reflected in two key metrics.
First, Buc-ee’s attracts a much greater share of weekend visits than other convenience store chains. In Q1 2024, 39.6% of visits to Buc-ee’s took place on the weekends, compared to just 28.3% for the wider C-Store industry. And second, Buc-ee’s captured markets feature higher-than-average shares of family-centric households – including those belonging to Experian: Mosaic’s Suburban Style, Flourishing Families, and Promising Families segments.
Rather than merely a place to stop on the way to work, Buc-ee’s has emerged as a favored destination for families and for people looking for something fun to do on their days off.
Buc-ee’s isn’t the only C-Store chain that believes bigger is better. Pennsylvania-based Rutter’s is increasing visits and customer dwell time by expanding its footprint – both in terms of store count and venue size. New stores will be 10,000 to 12,000 square feet – significantly larger than the industry average of around 3,100 square feet. And in more urban areas, where space is at a premium, the company is building upwards.
Rutter’s added a second floor to one of its existing locations in York, PA in December 2023. The remodel, which was met with enthusiasm by customers, provided additional seating for up to 30 diners, a beer cave, and an expanded wine selection. And in Q1 2024, the location experienced 15.6% YoY visit growth – compared to a chainwide average of 7.6%. Visitors to the newly remodeled Rutter’s also stayed significantly longer than they did pre-renovation. The share of extended visits to the store (longer than ten minutes) grew from 20.8% in Q1 2023 to 27.0% in Q1 2024 – likely from people browsing the chain’s selection of beers or grabbing a bite to eat.
Convenience stores are flourishing, transforming into some of the most exciting dining and tourist destinations in the country. Today, C-Store customers can expect to find brisket sandwiches, gourmet coffees, or craft beers, rather than the stale cups of coffee of old. And the data shows that customers are receptive to these innovations, helping drive the segment’s success.
The first quarter of 2024 was generally a good one for retailers. Though unusually cold and stormy weather left its mark on the sector’s January performance, February and March saw steady year-over-year (YoY) weekly visit growth that grew more robust as the quarter wore on.
March ended on a high note, with the week of March 25th – including Easter Sunday – seeing a 6.1% YoY visit boost, driven in part by increased retail activity in the run-up to the holiday. (Last year, Easter fell on April 9th, 2023, so the week of March 25th is being compared to a regular week.)
Though prices remain high and consumer confidence has yet to fully regain its footing, retail’s healthy Q1 showing may be a sign of good things to come in 2024.
Drilling down into the data for leading retail segments demonstrates the continued success of value-priced, essential, and wellness-related categories.
Discount & Dollar Stores led the pack with 11.2% YoY quarterly visit growth, followed by Grocery Stores, Fitness, and Superstores – all of which outperformed Overall Retail. Dining also enjoyed a YoY quarterly visit bump, despite the segment’s largely discretionary nature. And despite the high interest rates continuing to weigh on the housing and home renovation markets, Home Improvement & Furnishings maintained just a minor YoY visit gap.
Discount & Dollar Stores experienced strong YoY visit growth throughout most of Q1 – and as go-to destinations for groceries and other other essential goods, they held their own even during mid-January’s Arctic blast. In the last week of March, shoppers flocked to leading discount chains for everything from chocolate Easter bunnies to basket-making supplies – driving a remarkable 21.5% YoY visit spike.
Dollar General continued to dominate the Discount & Dollar Store space in Q1, with visits to its locations accounting for nearly half of the segment’s quarterly foot traffic (44.7%). Next in line was Dollar Tree, followed by Family Dollar and Five Below. Together, the four chains – all of which experienced positive YoY quarterly visit growth – drew a whopping 91.6% of quarterly visits to the category.
Rain or shine, people have to eat. And like Discount & Dollar Stores, traditional Grocery Stores were relatively busy through January as shoppers braved the storms to stock up on needed items. Momentum continued to build throughout the quarter, culminating in a 10.5% foot traffic increase in the week ending with Easter Sunday.
Like in other categories, it was budget-friendly Grocery banners that took the lead. No-frills Aldi drove a chain-wide 24.4% foot traffic increase in Q1, by expanding its fleet – while also growing the average number of visits per location. Other value-oriented chains, including Trader Joe’s and Food Lion, experienced significant foot traffic increases of their own. And though conventional grocery leaders like H-E-B, Kroger, and Albertsons saw smaller visit bumps, they too outperformed Q1 2023 by meaningful margins.
January is New Year’s resolution season – when people famously pick themselves up off the couch, dust off their trainers, and vow to go to the gym more often. And with wellness still top of mind for many consumers, the Fitness category enjoyed robust YoY visit growth throughout most of Q1 – despite lapping a strong Q1 2023.
Predictably, Fitness’s visit growth slowed during the last week of March, when many Americans likely indulged in Easter treats rather than work out. But given the category’s strength over the past several years, there is every reason to believe it will continue to flourish.
For Fitness chains, too, cost was key to success in Q1 – with value gyms experiencing the biggest visit jumps. EōS Fitness and Crunch Fitness, both of which offer low-cost membership options, saw their Q1 visits skyrocket 28.9% and 22.0% YoY, respectively – helped in part by aggressive expansions. At the same time, premium and mid-range gyms like Life Time and LA Fitness are also finding success – showing that when it comes to Fitness, there’s plenty of room for a variety of models to thrive.
Superstores – including wholesale clubs – are prime destinations for big, planned shopping expeditions – during which customers can load up on a month’s supply of food items or stock up on home goods. And perhaps for this reason, the category felt the impact of January’s inclement weather more than either dollar chains or supermarkets – which are more likely to see shoppers pop in as needed for daily essentials.
But like Grocery Stores and Discount & Dollar Stores, Superstores ended the quarter with an impressive YoY visit spike, likely fueled by Easter holiday shoppers.
As in Q4 2023, membership warehouse chains – Costco Wholesale, BJ’s Wholesale Club, and Sam’s Club – drove much of the Superstore category’s positive visit growth, as shoppers likely engaged in mission-driven shopping in an effort to stretch their budgets. Still, segment mainstays Walmart and Target also enjoyed positive foot traffic growth, with YoY visits up 3.9% and 3.5%, respectively.
Moving into more discretionary territory, Dining experienced a marked January slump, as hunkered-down consumers likely opted for delivery. But the segment rallied in February and March, even though foot traffic dipped slightly during the last week of March, when many families gathered to enjoy home-cooked holiday meals.
Coffee Chains and Fast-Casual Restaurants saw the largest YoY visit increases, followed by QSR – highlighting the enduring power of lower-cost, quick-serve dining options. But Full-Service Restaurants (FSR) also saw a slight segment-wide YoY visit uptick in Q1 – good news for a sector that has yet to bounce back from the one-two punch of COVID and inflation. Within each Dining category, however, some chains experienced outsize visit growth – including favorites like Dutch Bros. Coffee, Slim Chickens, In-N-Out Burger, and Texas Roadhouse.
Since the shelter-in-place days of COVID – when everybody had their sourdough starter and DIY was all the rage – Home Improvement & Furnishings chains have faced a tough environment. Many deferred or abandoned home improvement projects in the wake of inflation, and elevated interest rates coupled with a sluggish housing market put a further damper on the category.
Against this backdrop, Home Improvement & Furnishings’ relatively lackluster Q1 visit performance should come as no surprise. But the narrowing of the visit gap in March – which also saw one week of positive visit growth – may serve as a promising sign for the segment. (The abrupt foot traffic drop during the week of March 25th, 2024 is likely a just reflection of Easter holiday shopping pattern.)
Within the Home Improvement & Furnishings space, some bright spots stood out in Q1 – including Harbor Freight Tools, which saw visits increase by 10.0%, partly due to the brand’s growing store count. Tractor Supply Co., Menards, and Ace Hardware also registered visit increases.
January 2024’s stormy weather left its mark on the Q1 retail environment, especially for discretionary categories. But as the quarter progressed, retailers rallied, with healthy YoY foot traffic growth that peaked during the last week of March – the week of Easter Sunday. All in all, retail’s positive Q1 performance leaves plenty of room for optimism about what’s in store for the rest of 2024.
This report includes data from Placer.ai Data Version 2.0, which implements improvements to our extrapolation capabilities, adds short visit monitoring, and enhances visit detection.
Over the past year, Fast-Casual & Quick-Service Restaurant (QSR) chains have thrived, consistently outperforming the Full-Service Dining segment with positive year-over-year (YoY) visit growth every quarter since 2023. In this white paper, we dive into the data for leading dining chains to take a closer look at what’s driving visitors to the QSR segment and what other dining categories can learn from fast-food’s success.
One of the key factors separating QSR chains – aptly known as “fast food” – from the rest of the dining industry is the speed at which diners can get a ready-to-eat meal in their hands. And within the QSR space, speed of service is one of the ways chains differentiate themselves from their competition.
Leading fast-food chains are investing heavily in technologies and systems designed to help them serve customers ever more quickly:
Taco Bell’s “Touch Display Kitchen System” is designed to optimize cooking operations and improve wait times, while the chain’s Go Mobile restaurant format seeks to alleviate bottlenecks in the drive-thru lane. Chick-fil-A also has dedicated channels for quick mobile order pick-up and is planning four-lane drive-thrus with second-floor kitchens to get meals out even faster. And to save time at the drive-thru, Wendy’s is experimenting with generative AI and developing an underground, robotic system to deliver digital orders to designated parking spots within seconds.
And location intelligence shows that all three chains are succeeding in reducing customer wait times. Over the past four years, Taco Bell, Chick-fil-A, and Wendy’s have seen steady increases in the share of visits to their venues lasting less than 10 minutes.
The data also suggests that investment in speed of service can increase overall visitation to QSR venues.
In late 2022, McDonald’s opened a to-go-only location outside of Dallas, TX with a lane dedicated to mobile order fulfillment via a conveyor belt. And in Q1 2024, this venue not only had a larger share of short visits compared to the other McDonald’s locations in the region, but also more visits compared to the McDonald’s average visits per venue in the Dallas-Fort Worth CBSA.
This provides further support for the power of fast order fulfillment to drive QSR visits, with customers motivated by the prospect of getting in and out quickly.
The success of the fast-food segment is even driving other restaurants to borrow typical QSR formats – especially during time slots when people are most likely to grab a bite to eat on the go.
In September 2023, full-service leader Applebee’s opened a new format: a fast casual location focusing on To Go orders in Deer Park, NY, featuring pick-up lockers for digital orders and limited dine-in options without table service.
And the new format is already attracting outsized weekday and lunchtime crowds. In Q1 2024, 20.5% of visits to the chain’s To Go venue took place during the 12:00 PM - 2:00 PM time slot, while the average Applebee’s in the New York-Newark-Jersey City CBSA received less than 10% of its daily visits during that daypart. The new restaurant also drew a significantly higher share of weekday visits than other nearby venues.
This suggests that takeaway-focused venues could help full-service chains grow their visit share during weekdays and the coveted lunch rush, when consumers may be less inclined to have a sit-down meal.
An additional factor contributing to QSR and Fast Casual success in 2024 may be the rise of chicken-based chains. Chicken is a versatile ingredient that has remained relatively affordable, which could be contributing to its growing popularity and the rapid expansion of several chicken chains.
Comparing the relative visit share (not including delivery) of various sub-segments within the wider Fast Casual & QSR space showed that the share of visits to chains with chicken-based menus has increased steadily between 2019 and 2023: In Q1 2024, 15.3% of Fast Casual & QSR visits were to a chicken restaurant concept, compared to just 13.4% in Q1 2019.
The strength of chicken-based concepts is also evident when comparing average visits per venue at leading chicken chains with the wider Fast Casual & QSR average.
Both Chick-fil-A, the nation’s predominant chicken chain, and Raising Cane’s, a rapidly expanding player in the fast-food chicken space, are receiving significantly more visits per venue than their Fast Casual & QSR peers: In Q1 2024, Raising Cane’s and Chick-fil-A restaurants saw an average of 153.0% and 237.7% more visits per venue, respectively, compared to the combined Fast Casual & QSR industries average.
The elevated traffic at chicken chains likely plays a part in their profitability per restaurant relative to other Fast Casual & QSR concepts with more sizable fleets.
QSR and Fast-Casual chains are also particularly adept at generating seasonal visit spikes through unique Limited Time Offers and holiday promotions adapted to the calendar.
Arby’s recently launched a 2 for $6 sandwich promotion on February 1st, with two of the three sandwich options on promotion being fish-based in an apparent attempt to entice diners eschewing meat in observance of Lent. The company also brought back a specialty fish sandwich, likely with the goal of further appealing to the Lent-observing demographic.
The offers seem to have driven significant traffic spikes, with foot traffic during the promotion period significantly higher than the January daily visit average. And traffic was particularly elevated during Lent – which this year fell on Wednesday, February 14th through Thursday, March 28th, with visits spiking on Fridays when those observing are most likely to seek out fish-based meals.
Some of the elevated visits in the second half of Q1 may be attributed to the comparison to a weaker January across the dining segment. But the success of the fish-forward promotion specifically during Lent suggests that the company’s calendar-appropriate LTO played a major role in driving visits to the chain.
Shorter-term promotions – even those lasting just a single day – can also drive major visit spikes.
Since 1991, White Castle has transformed its fast-food restaurants into a reservation-only, “fine-dining” experience for dinner on Valentine's Day. In 2024, Valentine’s Day fell on a Wednesday, and White Castle’s sit-down event drove a 11.8% visit increase relative to the average Wednesday in Q1 2024 and a 3.9% visit increase compared to the overall Q1 2024 daily average.
The elevated visit numbers over Valentine’s Day are even more impressive when considering that a full-service dining room can accommodate fewer visitors than the drive-thrus and counter service of White Castle’s typical QSR configuration. The spike in February 14th visits may also be attributed to an increased number of diners showing up throughout the day to take in the Valentine’s Day buzz.
QSR and Fast-Casual dining are having a moment. And the data shows that a combination of factors – including fast and efficient service, the rising popularity of chicken-based dining concepts, and effective LTOs – are all playing a part in the categories’ recent success.
