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Following a second bankruptcy filing, JOANN recently announced a complete shutdown of its fleet. Using location analytics, we uncovered the foot traffic trends behind JOANN’s unraveling and pinpointed retailers that stand to gain from its exit from the arts and crafts space.
JOANN found success during the pandemic, as many consumers stuck at home took on new crafting hobbies. During the second half of 2020, visits to JOANN were consistently above the January 2019 baseline.
But in recent years, the retailer has struggled to sustain its momentum. Since February 2021, visits have remained below pre-pandemic levels – with even the chain’s annual holiday season visit boosts remaining below those seen in Q4 2019. Overall in 2024, visits to JOANN were down 4.4% compared to 2019.
And since announcing that it would be conducting liquidation sales in late February 2025, visits to JOANN have soared as consumers take advantage of final deals on crafting supplies.
Several factors have contributed to JOANN’s decline, including competition from e-commerce and superstores. Analysis of cross-visitation trends for visitors to JOANN reveals that between 2019 and 2024, the share of the retailer’s visitors that also visited Walmart increased from 90.2% to 92.4%, while the share of visitors to Target rose from 80.8% to 83.2%. This indicates that JOANN has faced growing pressure from big-box chains encroaching on JOANN’s market share in the crafting space.
The largest players in the arts and crafts space – Hobby Lobby and Michaels – also appear to have grown their market share at the expense of JOANN, and stand to gain even more from the retailer’s departure.
Both Hobby Lobby and Michaels have emerged as increasingly popular destinations for JOANN shoppers over the past several years: In 2024 49.9% of JOANN visitors frequented a Michaels, while 49.1% visited a Hobby Lobby – up from less than 45% for both chains in 2019.
And analysis of the median household incomes (HHIs) of the three specialty retailers’ 2024 captured trade areas reveals that JOANN attracted more affluent visitors than Hobby Lobby but lower-HHI visitors than Michaels. This suggests that in the absence of JOANN, the chain’s wealthier shoppers may gravitate towards Michaels while its lower-income shoppers may more naturally turn to Hobby Lobby.
Location analytics illuminate the challenges JOANN faced in a competitive market. The increasing overlap in visitation with major retailers like Walmart and Target underscores the intense pressure from superstores. Simultaneously, the growing shared customer base with specialty competitors Michaels and Hobby Lobby suggests a migration of JOANN's audiences.
For more insights anchored in location analytics, visit Placer.ai/anchor.
Visitation data at manufacturing facilities can shed light on consumer demand and industrial output trends. We dove into the traffic data at a composite of manufacturing facilities across the United States to find out how the potential tariffs are impacting manufacturing output.
We recently explored how potential tariffs are shaping consumer behavior and retail visitation trends, but location analytics data also offers valuable insights into industrial manufacturing demand by analyzing employee visitation patterns at production facilities. By tracking foot traffic, analysts can assess workforce activity levels, which often correlate closely with production volumes. For instance, increased visits by employees may signal ramped-up output to meet rising demand, while declining visitation can indicate reduced shifts or slowed operations. This data-driven approach enables businesses and investors to make more informed decisions by monitoring real-time industrial activity and anticipating future demand.
Below, we present visitation data for a composite of manufacturing facilities across more than 80 companies, covering a diverse set of sectors including aerospace and defense, automakers, auto parts, building materials, containers and packaging, machinery, and specialty chemicals. Our dataset includes metrics for both employees (estimated using dwell time) and visitors, who often represent logistics partners delivering raw materials, transporting work-in-progress goods, or picking up finished products. Historically, our composites have shown a strong correlation with U.S. Census Bureau data on new orders for manufactured goods (measured in billions of dollars), with the relationship even stronger when adjusted for calendar shifts and seasonal slowdowns during the November/December holiday period.
Although the U.S. Census Bureau’s data is not yet out for March 2025, Placer’s aggregated visitation data for manufacturing facilities indicated a pull forward in demand, indicating that companies have accelerated production in anticipation of potential reciprocal tariff implementation. Facing the prospect of rising costs on imported materials and components, many manufacturers ramped up operations to build inventory and secure supply chains ahead of the policy shift. This proactive approach was especially evident in sectors heavily reliant on global sourcing, with visitation data reflecting heightened on-site activity. While this front-loaded demand may offer short-term stability, it also raises concerns about how manufacturers will manage longer-term cost pressures and supply chain challenges if tariffs are enacted.
Year-to-date manufacturing data shows increased activity at facilities in sectors likely to be affected by reciprocal tariffs – such as aerospace and defense, industrial machinery, and packaging and containers – suggesting manufacturers are accelerating production and shipping to get ahead of potential disruptions. Automobile manufacturing, in particular, warrants attention given recent tariff developments. Both Ford and General Motors ramped up production in late March 2025, evidenced by the jumps in visitation to manufacturing facilities in late March and early April. By acting now, these automakers aim to reduce near-term risks while evaluating longer-term adjustments to their sourcing and production strategies.
From a regional perspective, both Idaho and West Virginia saw some of the largest year-over-year increases in manufacturing visitation during March 2025, driven by rising demand in each state’s key industrial sectors. West Virginia experienced heightened activity in the steel sector – including at companies like Nucor – as producers accelerated output and bolstered inventory ahead of potential supply disruptions. Meanwhile, Idaho saw increased visits to basic materials and packaging/container manufacturers, with companies like CRH and Packaging Corporation of America ramping up operations in anticipation of reciprocal tariffs. Idaho also benefited from continued population growth, as noted in our 2024 Migration Trends Whitepaper. Together, these trends highlight how manufacturers in both states are proactively responding to potential pricing volatility and supply chain challenges tied to ongoing trade policy uncertainty.
As tariff-related uncertainty continues to shape business strategies, location analytics offers a powerful lens into how manufacturers are responding in real time. The surge in visitation activity across key sectors and regions in March 2025 underscores a broader trend of companies accelerating production and reinforcing supply chains ahead of potential policy shifts. From automotive to steel and packaging, manufacturers are not only pulling forward demand but also adapting operations to navigate rising input costs and global sourcing challenges. As trade dynamics evolve, continued monitoring of on-site activity through visitation data will be essential for understanding industrial demand, anticipating disruptions, and guiding more strategic decision-making across the supply chain.
When I first started Omni Talk back in 2017, I used to borrow liberally from the great Peter King and his Monday Morning Quarterback Series. In fact, one of the first articles I ever wrote – 10 Things I Think I Think I Love and Don’t Love about Walmart Right Now – was an outright homage to the man.
The double use of “I Think” is unparalleled. It is pure genius. How the man came up with it, I will never know. It is the perfect mix of WTF and stop you in your tracks syntax because this article looks like it is going to be interesting.
All of which is why I am going back to my roots and imitating “The King” once again for my new column called, All The Things I Think I Think About Retail Over The Last Quarter.
I am sure Mr. King never envisioned that his wise words about the gridiron every Monday morning would still inspire a now pushing-50 retail pundit to wax poetically about the state of retail but here I am, 8 years later, doing just that.
So away we go!
Ashley Buchanan, the former Michaels CEO, is the right man for the job at Kohl’s. Buchanan did a wonderful job instilling an omnichannel foundation at Michaels and has a background rooted in innovation and digital from previous stints at Walmart and Sam’s Club. In fact, I said on a recent podcast that Target would have been wise to look at him to succeed Brian Cornell.
But I do not envy Buchanan.
Not. One. Bit.
Turning Kohl’s around is going to be tough. Buchanan inherits 12 consecutive quarters of comparable sales declines, alongside store traffic trends that read like the opening of a John Carpenter movie.
In its most recent quarter, comparable sales at Kohl’s were a negative 6.7%, and Kohl’s also said that it expects 2025 revenue to fall in the range of 5% to 7%. Frightening indeed. Let’s just hope Buchanan doesn’t already feel like Jamie Lee Curtis trapped in a closet trying to fight her way out with coat hangers.
It is no wonder that Buchanan has already instituted page one of every new CEO’s playbook – i.e. laying off 10% of your corporate workforce – because, lord knows, he is going to need the wiggle room (and as many coat hangers as he can get his hands on).
Costco shareholders overwhelmingly (approximately 98% of them) voted down a measure in late January that urged Costco to assess the risk associated with its DEI practices. Costco’s leadership came out strongly against the measure, arguing that its “commitment to an enterprise rooted in respect and inclusion is appropriate and necessary."
Or said another way, Costco held to a position that many others, including Walmart, Target, and Tractor Supply Company, have not.
In my retail experience, the general impact of taking a strong position on something like this publicly is felt near the beginning of such an announcement and then the impact gradually settles over time.
If that were the case, Costco would have felt the impact in February, but Costco’s recently announced results indicate otherwise.
In its most recent quarter, which ended on January 31, 2025, Costco’s U.S. comparable sales increased 8.7% excluding impacts from gas deflation, while in February, its comparable sales held strong at 8.6%, also excluding any impacts from gas.
I’m no mathematician but that is hardly a dip.
Costco is still experiencing year-over-year traffic patterns, particularly into February (more on that later), of which other retailers can only dream; its U.S. membership renewal rate sits right around 93%; and its Kirkland signature brand appears to be a great hedge against inflation in that it, according to Costco CFO Gary Millerchip, “continues to grow at a faster pace than our business as a whole.”
The Costco executive team also did not mention word one of any DEI impact on its financial results within its last earnings call, something of which Costco no doubt would be conscious of given the current legal and political climate.
No, for all intents and purposes, at least initially, Costco appears to be holding strong to its principles and doing just fine.
Under CEO Jack Sinclair, Sprouts has done a masterful job rightsizing its store prototype, bringing differentiation back to its assortment, and playing on the post-pandemic trend of consumers having a willingness to make that extra trip, as long as it is convenient for them (see below).
Sprouts also has a load of dry powder in its keg. For example, Sprouts still does not have a loyalty program (something it plans to launch in Q3 of this year) and only operates in 24 states.
Or, put mildly, that right sized prototype that has been doing so well? The one driving an 11.5% comp in Sprouts’ most recent quarter?
It still has a lot more room to grow.
Macy’s new CEO Tony Spring loves to talk about the results Macy’s is seeing out of its “First 50” locations, i.e. the 50 locations Macy’s has designated to trial new innovations to improve its overall business. Examples of these innovations include things like: enhanced staffing in certain areas of the stores, modernized visual presentations, enhanced merchandising, or aka all the garden variety things anyone who has been around retail longer than three minutes would expect to see within a test of this kind.
In January, Macy’s reported that its First 50 stores delivered a +1.9% sales comp in Q3 2024, outpacing other Macy's stores by 4.1%, and that it planned to expand its First 50 initiative to another 75 stores over the course of 2025.
All sounds great, right?
Not to me it doesn’t.
First off, in its most recent quarter (Q4 2024), the spread between the First 50 stores and the rest of the Macy’s chain appears to have slipped. Executives reported a 1.2% comp in the First 50 stores against a 0.9% comp decline in its Macy’s nameplate stores. In isolation, this performance might look good on paper, but looking at it against the trend line, one could argue that the First 50 stores performed relatively worse in Q4 than the rest of the chain. The chain’s performance picked up, while the First 50’s fell off.
Second, and perhaps more importantly, I have been around retail long enough to know that one should take the results of tests like these with a fine grain of salt. Many factors can impact the performance of 50 stores, particularly when a new CEO has just taken the helm. The least of which is that everyone in the entire Macy’s organization knows the importance of these stores and, therefore, is likely extra committed to making sure they succeed. As the focus wears off, tests like these usually revert back to the mean.
And, the mean, which looks somewhere in the range of just shy of a -0.9% (at best) to a -6.0% comp (at worst) across the last two quarters, won’t keep the Macy’s Day parade balloons afloat come Thanksgiving time.
Fortunately, Bloomingdale’s is not Macy’s and vice versa. I say that because Bloomingdale’s, unlike Macy’s, could be onto something with its small format strategy.
According to Macy’s website, Bloomingdale’s has 33 full-sized U.S. store locations compared to Macy’s 479.
That is quite the delta.
So much so, that one has to wonder if, similar to Sprouts above, small format Bloomie’s stores throughout the country (of which there are three currently in the U.S.) could become a significant growth vehicle for Bloomingdale’s.
I am on record as saying that when there are already 479 larger-sized Macy’s stores, the last thing anyone needs is a smaller Macy’s. That same logic, however, cannot be applied to Bloomingdale’s because only 33 Bloomingdale’s stores actually exist. The majority of the country has no idea what a Bloomingdale’s experience is like, let alone how to compare shopping at a bigger one versus a smaller one. Consumers generally prefer shopping at a store with a greater selection unless, of course, their next best option is no selection at all.
The data from the three smaller format Bloomie’s stores appears to prove this logic out (see below):
Year-over-year visit growth to Boomie’s stores across six of the last nine quarters has outpaced the general department store industry by a wide margin.
Granted, it is still only three stores, but the logic of the strategy is sound, provided Macy’s can operate these smaller Bloomie’s stores profitably (which is still a big unknown – and an issue that also plays into the Macy’s First 50 stores outlined above).
Target, my alma mater, so to speak, has been stuck in neutral since even before the pandemic began.
I don’t know when or why it happened but, at some point, Target became myopic in its strategy, failing to look beyond its vaunted “owned brands” for growth. While others, like Walmart, were evolving with the times, Target stood flat footed and failed to adapt its Expect More, Pay Less brand promise to the needs of its 21st century, digital-first consumer.
Make no mistake: Target’s former beachheads are now all under siege.
Its higher income demographic shoppers are moving to Walmart because of Walmart’s much stronger competitive positioning of Walmart+; fast fashion players like Shein and Temu are stealing share in apparel; the club channel is more formidable than ever; and Wayfair (more on that in a minute) is now the go-to online source for home furnishings. Taken together, it all means less trips into a Target store over the long-term.
A lot less trips.
But that is just the digital impact. Merchandising execution and in-stocks continue to plague the retailer as well, with many people both in and outside of the organization asking if it isn’t time for Target to return to office, similar to Walmart, Amazon and many others before them.
Something is causing the temperature of Target’s porridge to feel just not quite right (see traffic patterns below). Could it be that the goldilocks shine of CEO Brian Cornell’s strategy to wait by the wayside as other retailers started going out of business is starting to wear off?
Cornell, himself, in Target’s most recent earnings call, lauded the $30 billion of additional revenue Target has gained since 2019, but how much of that was pure inflation and inertia given the bankruptcies of Toys R Us, Bed Bath & Beyond, Party City, and many, many more?
A new alarming feature is what appears to be a precipitous decline in February, corroborated by what Target CFO Brian Lee called “soft” topline performance for the month in the aforementioned earnings call.
Target did not mention its recent DEI rollback as a possible rationale for its slow February, citing instead things like “extreme cold” and “flood and fires,” but the prospect of a 40-day boycott in response to the rollback sure as heck won’t make things any easier.
Target has its work cut out for it, to say the least. Its new $15 billion growth plan is potentially a step in the right direction. However, I worry that, when one looks under the covers of that plan, all he or she will find is the same owned brand gobbledygook that Target has espoused ever since Cornell took over.
And that owned brand well, in relation to the competitive issues outlined above, is done and dried up.
Wayfair announced in January 2025 that it was planning to exit Germany. According to Retail Dive, Wayfair said that it “plans to reinvest cost savings from backing out of Germany into expanding its physical retail footprint.”
After many (what some might call, or at least I would) failed attempts at smaller physical store concepts, Wayfair opened a 150,000 square foot mega store just outside of Chicago. From the looks of the data below, this larger store concept, one of which I have also been a big fan of for sometime now, appears to be showing encouraging signs.
Moreover, the home furnishings industry also appears to be on a bit of a rebound. Traffic to home furnishings players appears to be picking up (see below) and Home Depot just posted its first positive comp quarter after eight consecutive quarterly declines.
Wayfair’s CEO Niraj Shah is as shrewd as they come, and he may just be betting on stores right as a big tailwind is ready to hit his back.
Is it a coincidence then that Wayfair just announced the launch of its second large format store in Atlanta?
I think I think not.
New CEO Brian Niccol took the helm in September of last year and wasted no time in establishing his priorities. Put simply, Niccol wanted to reignite the “third place” atmosphere of Starbucks and ensure that all in-store customers get served their orders in under four minutes or less.
Early results look promising.
While Starbucks’ same-store sales did decline by 4% during the last quarter, this figure still beat Wall Street estimates, which, according to CNBC, had predicted a 5.5% drop.
Traffic data also supports Niccol’s moves (see below).
Lord knows, it’s early here, too, and the February traffic decline is definitely something to watch. But, given that Niccol has only been in his role since September, these results at least have the aroma of an early turnaround.
Unless of course, you are a regular Frappaccino drinker – because then you are probably pissed.
For the past six years, Sam’s Club has sat atop my list as the most innovative retailer in America not named Amazon. It is an award well-deserved for a number of reasons.
First, Sam’s Club has been on a winning streak. In its most recent quarter, Sam’s Club delivered a 6.8% sales comp, excluding fuel.
Second, Sam’s Club has seen explosive growth in digital both online and in-store. E-commerce sales were up over 24% in the last quarter, and the use of its scan and go shopping app hit an all-time high during the same period. This last statistic might not sound like much, but the Sam’s Club executives I have interviewed on multiple occasions have all told me that 1 in 3 shoppers regularly use their scan and go app.
1 in 3!
I am going to go out on a limb here but my guess is that Costco’s mobile app usage is nowhere near that high, particularly in-store.
Third, Sam’s Club is also winning with young people. Sam's Club has reported record highs in membership numbers and renewal rates, with particularly strong growth among Gen Z (63% over two years) and millennials (14% over two years).
The combination of a digital-first shopping experience and a growing percentage of younger people shopping in its stores means that Sam’s Club is positioned to create the most one-to-one personalized shopping experience out there.
Retail media anyone?
I say that in jest but the profit-enhancing effects of retail media are real (see Walmart), and Sam’s Club has created a visual menu board to serve up advertisements to one-third of its shoppers right as they are standing at the shelf. Can Costco or anyone else for that matter do that?
Not nearly to the same degree.
Concluding Thoughts
There you have it. All the things I think I think about retail over the last quarter, and in no particular order of importance.
So, I ask you in closing – what do you think of what I think?
McDonald's and Chipotle, two of the most significant players in the quick-service and fast-casual dining sectors, are maintaining a promising trajectory despite the current economic uncertainty. With the first quarter of 2025 concluded, we examined their recent visit patterns and explored some of the strategies these two dining giants are employing to drive visits.
Although the visit gap to McDonald’s widened slightly – from -1.7% year-over-year (YoY) in Q4 2024 to -2.6% in Q1 2025 – traffic to the chain still remains close to last year's levels, suggesting that its value proposition continues to resonate strongly with its customer base even during times of economic uncertainty.
Meanwhile, Chipotle continues to see YoY visit growth, with YoY foot traffic to the chain rising by 4.5% in Q1 2025.
Some of the company’s strength may be attributed to its strategic fleet expansions, particularly in smaller markets. Moving forward, Chipotle has set its sights on opening roughly 350 new locations throughout 2025, with a focus on drive-through – another major growth driver for the chain.
A Minecraft Movie debuted on April 3rd, 2025, and McDonald’s, perhaps recalling the success of its Adult Happy Meal promotion, participated in the movie rollout by offering a Minecraft Movie special. The meal, which includes Minecraft-themed collectibles, is available for a limited time, creating a sense of urgency for diners – something that McDonald’s has used in the past to great success.
The impact of the special was already evident in the first week following the release. Visits to McDonald’s on Tuesday, April 1st – when the special launched – were 12.2% higher than the year-to-date (YTD) average Tuesday visit count for 2025. And the launch provides a continued boost to the chain, with visits on the following two Tuesdays elevated by 9.5% and 7.4%, respectively, relative to the YTD Tuesday visit average.
Chipotle, too, has leveraged limited-time offers and specials to great success, with chicken-focused promotions like 2024’s Chicken al Pastor and, more recently, the introduction of a Honey Chicken special driving visits to the chain.
Visits to Chipotle jumped by 6.3% above the YTD weekly visit average during the week of March 10th, 2025, when the special launched, and remained elevated through the rest of the month. While visit numbers had been trending slightly upward towards the end of February, the launch of the Honey Chicken special seems to have driven a sustained visit surge. Burrito Day provided another visit boost to the chain, with Thursday visits on April 3rd – the day of the launch – elevated by 13.0% relative to the YTD Thursday visit average.
McDonald’s and Chipotle are maintaining their position in a challenging market, driving visits through carefully considered expansion, specials, and promotions.
Will these visits continue to hold pace as Q2 gets underway?
Visit Placer.ai for the latest data-driven dining insights.
Los Angeles is famous for its film and music industry, but the city also boasts several world-class museums that educate and entertain local visitors and tourists alike. We dove into the data for several of LA’s top museums in order to examine the visitation patterns and demographics of museum goers in the City of Angels.
Analyzing monthly visits to the top LA museums over the past 12 months reveals that although most receive a visit boost in the spring and summer, each institution has a unique seasonal visit pattern.
The California Science Center and La Brea Tar Pits and Museum received the largest July visit surges, likely due to heavy traffic from young families on vacation. Meanwhile, The Petersen Automotive Museum received the largest December visit spike, perhaps due to a boost from private holiday events. And The Museum of Contemporary Art appears to have maintained a steady flow of visitors – experiencing a relatively muted summer uptick, but relatively robust visits in the fall.
Diving further into the data reveals that LA museums are particularly popular with hyper-local visitors and with out-of-towners: Every museum analyzed received large shares of visitors from less than 30 and/or from more than 250 miles away, with fewer visitors coming from 30-250 miles.
The California Science Center received the greatest share of visitors residing less than 30 miles (60.7%) from the museum, perhaps due to its popularity with educational groups and its location in bustling Exposition Park.
Griffith Observatory, with views of the Hollywood sign and Los Angeles's urban landscape, was highly popular with out-of-town visitors – 48.7% of guests resided at least 250 miles away. And as a unique active fossil excavation site, La Brea Tar Pits and Museum was also favored by out-of-town visitors (42.9% of guests came from 250+ miles away).
The relatively high shares of out-of-town visitors at most LA museums analyzed highlights the role that tourists play in supporting LA’s cultural institutions. And diving into the median HHI in the museums’ captured market reveals that these out-of-towners may represent a particularly desirable audience.
In general, the museums analyzed tend to attract a relatively wealthy audience. In 2024, the median household income (HHI) in all the analyzed museums’ captured market trade areas was higher than the median HHI nationwide ($79.6K/year) – perhaps due to California’s relatively high median HHI of $99.3K/year. Most museums also drove traffic from regions with a higher median HHI than the state benchmark – likely due to the relative affluence of the Los Angeles area. The Getty and The Museum of Contemporary Art’s captured trade areas had the highest median HHIs, at $107.2K/year and $103.7K/year, respectively.
But when analyzing only out-of-town visitors (who traveled 250 miles or more), the median HHIs of the captured trade areas increased – indicating that out-of-town museum guests were more affluent than local ones. This suggests that tickets to special exhibitions could be set at higher price points during peak seasons when more out-of-town guests are anticipated.
Though there are similarities between the behavior and demographics of visitors to LA’s museums, they each experience somewhat distinct seasonal visit patterns and attract diverse audiences. With the busiest museum season ramping up, cultural institutions stand to gain from understanding the changing characteristics of their guests.
For more insights, visit Placer.ai.
Marketers, retailers, and category managers spend a lot of time trying to analyze the retail preferences of Gen Z shoppers. Meanwhile, Gen X and Baby Boomers are seldom considered, even though almost 40% of American adults are aged 55 or older. We analyzed the latest data to better understand these frequently overlooked consumer segments.
Although the overwhelming majority of older Americans spend several hours a day online and over half of American seniors own a smartphone, the data indicates many consumers aged 55+ are still more comfortable shopping in-store.
Comparing the age distribution among adult visitors to Walmart’s website with the age distribution in Walmart’s offline trade area shows that older consumers (aged 55+) are overrepresented in the retailer’s offline trade area relative to its online visitor base.
Offline shopping offers a range of benefits, from personalized service to the ability to physically examine products and the convenience of walking out with the purchased items. Retailers looking to increase their penetration with older audience segments might consider investing in brick-and-mortar stores that give older consumers the shopping experience that best fits their needs.
For retailers looking to reach Gen X and Baby Boomers, merely building brick-and-mortar channels may not be enough – brands should also ensure that the in-store experience is optimized for older audiences. And the first step may be ensuring that staffing and opening hours are adapted to the shopping habits of older Americans.
Analyzing the hourly visit distribution at L.L. Bean and Ocean State Job Lot – two chains particularly popular with a variety of older audiences – suggests that Gen X and Baby Boomer shoppers may prefer visiting stores earlier in the day: Visits between the hours of 9 AM and 2 PM accounted for a much larger share of visits to both chains when compared to visitation behavior for the wider category. So retailers seeking to attract Gen X and Baby Boomers may consider earlier opening hours and robust staffing during the late morning and early afternoon.
At the same time, while many older consumers do exhibit some commonalities – such as a preference for offline shopping or for earlier-in-the-day store visits – it is important to remember that older shoppers are not a monolith. Like other age-based market segments, the label of “older consumer” lumps together a variety of customer types from various socioeconomic backgrounds representing a wide array of values and interests. Retailers looking to cater to this demographic should also consider the particular characteristics of their target audience beyond the general attributes common to many older consumers.
The chart below shows the share of various “Boomer” segments (from the Spatial.ai: PersonaLive dataset) in the trade areas of seven apparel retailers popular with older consumers. All these segments – Sunset Boomers, Suburban Boomers, and Budget Boomers – consist of consumers aged 65-74, but their living arrangements and household income levels vary. And as the chart shows, each Boomer segment exhibits unique brand affinities.
Sunset Boomers – the most affluent segment – were significantly overrepresented in the captured markets Talbots, Anthropologie, Vineyard Vines, and Chico’s. Suburban Boomers – middle-class older consumers – were also slightly overrepresented in Talbots, Vineyard Vines, and Chico’s captured market, but were underrepresented for Anthropologie and significantly overrepresented at Boscov’s. And Budget Boomers – older consumers with household incomes of $35K to $50K – were overrepresented in Bealls and Cato’s captured market even though these retailers did not seem particularly popular with the other two Boomer segments.
To effectively target older consumers, retailers should assess how their products and services align with the unique tastes and spending abilities of each Boomer and Gen X sub-segment.
Older consumers make up a significant share of U.S. shoppers, even though this demographic is not always top of mind for marketers and retailers. By embracing the continued importance of physical stores and adapting to the specific shopping behaviors of Baby Boomers and Gen X consumers, retailers can cultivate stronger engagement with these segments. Ultimately, though, success with this audience will hinge on recognizing the heterogeneity of older shoppers and tailoring strategies accordingly.
For more data-driven retail insights, visit placer.ai/anchor.
Walmart, Target, and Costco are three of the most popular retailers in the country, drawing millions of shoppers through their doors each day. Each of these retail giants boasts distinct strengths and strategies that cater to their unique customer bases, allowing them to thrive in a highly competitive market.
This white paper takes a closer look at some of the factors that are helping the three chains flourish. How does Walmart’s positioning as a family-friendly retailer help it drive visits in its more competitive markets? How can Target leverage its reach to drive more loyal visits? And what does the increase in young shoppers frequenting membership warehouse clubs mean for Costco?
We dove into the location analytics to explore these questions further.
Examining monthly visitation patterns for the three retail giants shows Costco’s wholesale club model leading the way with consistent year-over-year (YoY) visit growth – ranging from 6.1% in stormy January 2024 to 13.3% in June. Family favorite Walmart followed closely behind, seeing YoY foot traffic growth during all but two months, when visits briefly trailed slightly behind 2023 levels before rebounding.
Target, meanwhile, had a slower start to the year, with visits trending below 2023 levels for most of January to April. Over this same period (the three months ending May 2024), Target reported a 3.7% decline in YoY comparable sales. But since then, things have begun to turn around for the chain, with YoY visits rising in May (2.5%), June (8.9%), and July (4.7%). This renewed visit growth into the second half of the year bodes well for the superstore – and the ongoing back-to-school season may well push visits up further as the summer winds down.
For all three chains, Q2 2024’s visit success has likely been bolstered in part by summer deals and intensifying price wars – as the retailers slash prices to woo inflation-weary consumers back to the store.
Over the past few years, consumer behaviors have been changing rapidly in response to shifting economic conditions. This next section explores some of these changes at Walmart, Target, and Costco, to better understand what may be driving these shifts.
One way that consumers have traditionally responded to inflation and other headwinds has been through the adoption of mission-driven shopping – making fewer, but longer, trips to retailers, so that every visit counts. Superstores and wholesale clubs, which offer one-stop shopping experiences, have long been prime destinations for these extended shopping trips. And even during periods when visits have lagged, these retailers have often benefited from extended dwell times – leading to bigger basket sizes.
A look at changes in average dwell times at Walmart and Target suggests that as YoY visits have picked up, dwell times have come down – perhaps reflecting a normalization of consumers’ shopping patterns. With inflation stabilizing and gas prices lower than they were in 2022 and 2023, customers may feel less pressure to consolidate shopping trips than they have in recent years.
In contrast, Costco’s comparatively long dwell times have remained stable over the past several years. The warehouse club’s bulk offerings, plentiful free samples, and inexpensive food court encourage shoppers to spend more time browsing the aisles than they would at other retailers. And even if mission-driven shopping continues to subside, Costco customers will likely keep on making extra-long shopping trips.
While inflation is cooling faster than expected, prices remain high, and new players are stepping into the retail space occupied by Walmart, Target, and Costco – especially dollar stores. Though higher-income customers increasingly rely on the three retail giants for many of their purchases, customers of more modest means are often drawn to the rock-bottom prices offered at dollar stores.
And analyzing the cross-shopping patterns of visitors to Walmart, Target, and Costco shows that growing shares of visitors to the three behemoths also visit Dollar Tree on a regular basis. In Q2 2019, the share of visitors to Walmart, Target, and Costco who frequented Dollar Tree at least three times ranged between 9.8% and 13.7%. But by Q2 2024, that share rose to 16.7%-21.6%.
Dollar Tree is leaning into this increased interest among superstore shoppers. Over the past year, Dollar Tree added some 350 Dollar Tree locations, even as it shuttered nearly 400 Family Dollar stores. And the chain recently acquired the leases of some 170 99 Cents Only Stores – offering Dollar Tree access to a customer base accustomed to buying everything from groceries to household goods. As Dollar Tree continues to grow its footprint and expand its food offerings, the chain will be better positioned than ever to provide a real challenge to Walmart, Target, and Costco.
Still, the three retail giants each have unique offerings that distinguish them from dollar stores. This next section examines what sets Walmart, Target, and Costco apart – and how they can continue to strengthen their competitive edge.
With competition on the rise, Walmart, Target, and Costco must display agility in navigating an ever-evolving market landscape. This section dives into the data for each chain’s more successful metro areas to see what factors are helping them outperform nationwide averages – and what metrics the retailers can harness to try to replicate these results nationwide.
Target recently expanded its Target Circle Rewards program, rolling out three new tiers for its 100 million members. And this focus on loyalty has proven successful for the chain. Demographic and visitation data reveal a strong correlation between the median household incomes (HHIs) of Target locations’ captured markets across CBSAs (core-based statistical areas), and their share of loyal visitors in Q2 2024: CBSAs where Target locations’ captured markets had higher median HHIs also tended to draw more repeat monthly visitors.
Target’s captured markets in the Los Angeles-Long Beach-Anaheim, LA CBSA, for example, featured a median HHI of $89.8K in Q2 2024 – and 48.0% of the chain’s LA visitors frequented a Target at least twice a month during the quarter. Target stores in the Chicago-Naperville-Elgin, IL-IN-WI CBSA, where the chain’s captured markets had a median HHI of $88.7K in Q2 2024, also had a loyalty rate of 48.0%.
Target generally attracts a more affluent audience than Walmart. And even as the superstore slashes prices to attract more price-conscious consumers, the retailer is also taking steps likely to enhance its popularity among higher-income households. In April 2024, Target debuted a paid membership tier within its loyalty program offering perks like same-day delivery for a fee. Maintaining and expanding these premium offerings will be key for Target as it seeks to attract more affluent customers and replicate its high-performing results in CBSAs nationwide.
The persistent inflation of the past few years, while challenging for some retailers, has also created new opportunities – particularly for wholesalers. Membership warehouse clubs, including Costco, are gaining popularity among younger shoppers, a cohort often looking for new ways to stretch their more limited budgets. An October 2023 survey revealed that nearly 15% of respondents aged 18 to 24 and 17% of those aged 25 to 30 shop at Costco.
A closer look at some of Costco’s best-performing CBSAs for YoY visit-per-location growth highlights the significance of these younger shoppers: In H1 2024, the company’s YoY visit-per-location growth was strongest in areas with higher-than-average shares of young urban singles.
For example, the San Diego-Chula Vista-Carlsbad, CA CBSA experienced visit-per-location growth of 10.4% YoY in H1 2024, while the nationwide average stood at 7.9%. And the CBSA’s share of Young Urban Singles, defined by the Spatial.ai: PersonaLive dataset as “singles starting their careers in trade and service jobs,” was 12.1%, well above Costco’s nationwide average of 7.3%.
Walmart is a one-stop shop for everything from affordable groceries to clothing to home furnishings, making it especially popular among families. The retailer actively courts this segment with baby offerings designed to meet the needs of both kids and parents, virtual offerings in the metaverse, and collectible toys.
And visitation data reveals a connection between the extent of different Walmart locations’ YoY visit growth and the share of households with children in their captured markets.
In H1 2024, nationwide visits to Walmart increased by 4.1% YoY, while the share of households with children in the chain’s overall captured market hovered just under the nationwide baseline. But in some CBSAs where Walmart outpaced this nationwide growth, the retail giant also proved especially adept at attracting parental households – outpacing relevant statewide baselines.
In Boston-Cambridge-Newton, MA, for example, Walmart experienced 5.0% YoY visit growth in H1 2024 – while the share of households with children in the chain’s local captured market stood 7% above the Massachusetts state average. And in Grand Rapids-Kentwood, MI, where Walmart’s share of parental households outpaced the Minnesota state average by an even wider 15% margin, the retailer saw impressive 7.3% YoY visit growth. This pattern repeated itself in other metro areas, suggesting that there may be a correlation between local Walmart locations’ visit growth and their relative ability to draw households with children.
Walmart can continue solidifying its market position by leaning into its family-oriented offerings and expanding its footprint in regions with growing populations of young families.
Walmart, Target, and Costco all experienced YoY visit growth in the final months of H1 2024, with Costco leading the way. And though the three chains still face considerable challenges, each one brings unique strengths to the table. By continuously innovating and responding to changing market conditions, Walmart, Target, and Costco can not only overcome obstacles but also leverage them to reinforce their market positions and drive continued growth.
The first Lollapalooza – a four-day music festival – took place in 1991. Chicago’s Grant Park became the event’s permanent home (at least in the United States) in 2005, drawing thousands of revelers and music fans to the park each year.
This year, the festival once again demonstrated its powerful impact on the city. On August 1st, 2024, visits to Grant Park surged by 1,313.2% relative to the YTD daily average, as crowds converged on the park to see Chappell Roan’s much-anticipated performance. And during the first three days of the event, the event drew significantly more foot traffic than in 2023 – with visits up 18.9% to 35.9% compared to the first three days of last year’s festival (August 3rd to 5th, 2023).
Lollapalooza led to a dramatic spike in visits to Grant Park – and it also attracted a different type of visitor compared to the rest of the year.
Analyzing Grant Park’s captured market with Spatial.ai’s PersonaLive dataset reveals that Lollapalooza attendees are more likely to belong to the “Young Professionals” and “Ultra Wealthy Families” segment groups than the typical Grant Park visitor.
By contrast, the “Near-Urban Diverse Families” segment group, comprising middle-class diverse families living in or near cities, made up only 6.5% of visitors during the festival, compared to 12.0% during the rest of the year.
Additionally, visitors during Lollapalooza came from areas with higher HHIs than both the nationwide baseline of $76.1K and the average for park visitors throughout the year. Understanding the demographic profile of visitors to the park during Lollapalooza can help planners and city officials tailor future events to these segment groups – or look for ways to make the festival accessible to a wider range of music lovers.
Lollapalooza’s impact on Chicago extended beyond the boundaries of Grant Park, with nearby hotels seeing remarkable surges in foot traffic. The Congress Plaza Hotel on South Michigan Avenue witnessed a staggering 249.1% rise in visits during the week of July 29, 2024, compared to the YTD visit average. And Travelodge on East Harrison Street saw an impressive 181.8% increase. These spikes reflect the festival’s draw not just for locals but for out-of-town visitors who fill hotels across the city.
The North Michigan Avenue retail corridor also enjoyed a significant increase in foot traffic during the festival, with visits on Thursday, August 1st 56.0% higher than the YTD Thursday visit average. On Friday, August 2nd, visits to the corridor were 55.7% higher than the Friday visit average. These numbers highlight Lollapalooza’s role in driving economic activity across Chicago, as festival-goers venture beyond the park to explore the city’s vibrant retail and hospitality offerings.
City parks often serve as community hubs, and Flushing Meadows Corona Park in Queens, NY, has been a major gathering point for New Yorkers. The park hosted one of New York’s most beloved summer concerts – Governors Ball – which moved from Governors Island to Flushing Meadows in 2023.
During the festival (June 9th -11th, 2024), musicians like Post Malone and The Killers drew massive crowds to the park, with visits soaring to the highest levels seen all year. On June 9th, the opening day of the festival, foot traffic in the park was up 214.8% compared to the YTD daily average, and at its height, on June 8th, the festival drew 392.7% more visits than the YTD average.
The park also hosted other big events this summer – a July 21st set by DMC helped boost visits to 185.1% above the YTD average. And the Hong Kong Dragon Boat Festival on August 3rd and 4th led to major visit boosts of 221.4% and 51.6%, respectively.
These events not only draw large crowds, but also highlight the park’s role as a space where cultural and civic life can find expression, flourish, and contribute to the health of local communities.
Analyzing changes in Flushing Meadows Corona Park’s trade area size offers insight into how far people are willing to travel for these events. During Governors Ball, for example, the park’s trade area ballooned to 254.5 square miles, showing the festival's wide appeal. On July 20th, by contrast, when the park hosted several local bands and DJs, the trade area was a much more modest 57.0 square miles.
Summer events drive community engagement, economic activity, and civic pride. Cities that invest in their parks and event hubs, fostering lively and inclusive spaces, can create lasting value for both residents and visitors, enriching the cultural and social life of urban areas.
For more data-driven civic stories, visit Placer.ai.
The pandemic and economic headwinds that marked the past few years presented the multi-billion dollar hotel industry with significant challenges. But five years later, the industry is rallying – and some hotel segments are showing significant growth.
This white paper delves into location analytics across six major hotel categories – Luxury Hotels, Upper Upscale Hotels, Upscale Hotels, Upper Midscale Hotels, Midscale Hotels, and Economy Hotels – to explore the current state of the American hospitality market. The report examines changes in guest behavior, personas, and characteristics and looks at factors driving current visitation trends.
Overall, visits to hotels were 4.3% lower in Q2 2024 than in Q2 2019 (pre-pandemic). But this metric only tells part of the story. A deeper dive into the data shows that each hotel tier has been on a more nuanced recovery trajectory.
Economy chains – those offering the most basic accommodations at the lowest prices – saw visits down 24.6% in Q2 2024 compared to pre-pandemic – likely due in part to hotel closures that have plagued the tier in recent years. Though these chains were initially less impacted by the pandemic, they were dealt a significant blow by inflation – and have seen visits decline over the past three years. As hotels that cater to the most price-sensitive guests, these chains are particularly vulnerable to rising costs, and the first to suffer when consumer confidence takes a hit.
Luxury Hotels, on the other hand, have seen accelerated visit growth over the past year – and have succeeded in closing their pre-pandemic visit gap. Upscale chains, too, saw Q2 2024 visits on par with Q2 2019 levels. As tiers that serve wealthier guests with more disposable income, Luxury and Upscale Hotels are continuing to thrive in the face of headwinds.
But it is the Upper Midscale level – a tier that includes brands like Trademark Collection by Wyndham, Fairfield by Marriott, Holiday Inn Express by IHG Hotels & Resorts, and Hampton by Hilton – that has experienced the most robust visit growth compared to pre-pandemic. In Q2 2024, Upper Midscale Hotels drew 3.5% more visits than in Q2 2019. And during last year’s peak season (Q3 2023), Upper Midscale hotels saw the biggest visit boost of any analyzed tier.
As mid-range hotels that still offer a broad range of amenities, Upper Midscale chains strike a balance between indulgence and affordability. And perhaps unsurprisingly, hotel operators have been investing in this tier: In Q4 2023, Upper Midscale Hotels had the highest project count of any tier in the U.S. hotel construction and renovation pipeline.
The shift in favor of Upper Midscale Hotels and away from Economy chains is also evident when analyzing changes in relative visit share among the six hotel categories.
Upper Midscale hotels have always been major players: In H1 2019 they drew 28.7% of overall hotel visits – the most of any tier. But by H1 2024, their share of visits increased to 31.2%. Upscale Hotels – the second-largest tier – also saw their visit share increase, from 24.8% to 26.1%.
Meanwhile, Economy, Midscale, and Upper Upscale Hotels saw drops in visit share – with Economy chains, unsurprisingly, seeing the biggest decline. Luxury Hotels, for their parts, held firmly onto their piece of the pie, drawing 2.8% of visits in H1 2024.
Who are the visitors fueling the Upper Midscale visit revival? This next section explores shifts in visitor demographics to four Upper Midscale chains that are outperforming pre-pandemic visit levels: Trademark Collection by Wyndham, Holiday Inn Express by IHG Hotels & Resorts, Fairfield by Marriott, and Hampton by Hilton.
Analyzing the captured markets* of the four chains with demographics from STI: Popstats (2023) shows variance in the relative affluence of their visitor bases.
Fairfield by Marriott drew visitors from areas with a median household income (HHI) of $84.0K in H1 2024, well above the nationwide average of $76.1K. Hampton by Hilton and Trademark Collection by Wyndham, for their parts, drew guests from areas with respective HHIs of $79.6K and $78.5K – just above the nationwide average. Meanwhile, Holiday Inn Express by IHG Hotels & Resorts drew visitors from areas below the nationwide average.
But all four brands saw increases in the median HHIs of their captured markets over the past five years. This provides a further indication that it is wealthier consumers – those who have had to cut back less in the face of inflation – who are driving hotel recovery in 2024.
(*A chain’s captured market is obtained by weighting each Census Block Group (CBG) in its trade area according to the CBG’s share of visits to the chain – and so reflects the population that actually visits the chain in practice.)
Much of the Upper Midscale visit growth is being driven by chain expansion. But in some areas of the country, the average number of visits to individual hotel locations is also on the rise – highlighting especially robust growth potential.
Analyzing visits to existing Upper Midscale chains in four metropolitan areas with booming tourism industries – Salt Lake City, UT, Palm Bay, FL, San Diego, CA, and Richmond, VA – shows that these markets feature robust untapped demand.
Utah, for example, has emerged as a tourist hotspot in recent years – with millions of visitors flocking each year to local destinations like Salt Lake City to see the sights and take in the great outdoors. And Upper Midscale hotels in the region are reaping the benefits. In H1 2024, the overall number of visits to Upper Midscale chains in Salt Lake City was 69.4% higher than in H1 2019. Though some of this increase can be attributed to local chain expansion, the average number of visits to each individual Upper Midscale location in the area also rose by 12.5% over the same period.
Palm Bay, FL (the Space Coast) – another tourist favorite – is experiencing a similar trend. Between H1 2019 and H1 2024, overall visits to local Upper Midscale hotel chains grew by 36.4% – while the average number of visits per location increased a substantial 16.9%. Given this strong demand, it may come as no surprise that the area is undergoing a hotel construction boom. Upper Midscale hotels in other areas with flourishing tourism sectors, like San Diego, CA and Richmond, VA, are seeing similar trends, with increases in both overall visits and and in the average number of visits per location.
Though Economy chains have underperformed versus other categories in recent years, the tier does feature some bright spots. Some extended-stay brands in the Economy tier – hotels with perks and amenities that cater to the needs of longer-stay travelers – are succeeding despite category headwinds.
Choice Hotels’ portfolio, for example, includes WoodSpring Suites, an Economy chain offering affordable extended-stay accommodations in 35 states. In H1 2024, the chain drew 7.7% more visits than in the first half of 2019 – even as the wider Economy sector continued to languish. InTown Suites, another Economy extended stay chain, saw visits increase by 8.9% over the same period.
And location intelligence shows that the success of these two chains is likely being driven, in part, by their growing appeal to young, well-educated professionals. In H1 2019, households belonging to Spatial.ai: PersonaLive’s “Young Professionals” segment made up 9.6% of WoodSpring Suites’ captured market. But by H1 2024, the share of this group jumped dramatically to 13.3%. At the same time, InTown Suites saw its share of Young Professionals increase from 12.0% to 13.4%.
Whether due to an affinity for prolonged “workcations” (so-called “bleisure” excursions) or an embrace of super-commuting, younger guests have emerged as key drivers of growth for the extended stay segment. And by offering low–cost accommodations that meet the needs of these travelers, Economy chains can continue to grow their share of the pie.
The hospitality industry recovery continues – led by Upper Midscale Hotels, which offer elevated experiences that don’t break the bank. But today’s market has room for other tiers as well. By keeping abreast of local visitation patterns and changing consumer profiles, hotels across chain scales can personalize the visitor experience and drive customer satisfaction.
