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Quick-service restaurants have faced significant headwinds, even as value offerings and limited-time promotions have helped stabilize traffic across the segment. Still, the largest restaurant groups are finding ways to outperform.
The latest visit data shows Yum! Brands and Restaurant Brands International (RBI) pulling ahead of the category – with growth in both cases driven by their leading brands and supported by the strength of their fast-casual concepts.
In Q1 2026, traffic to QSRs rose just 0.1% year over year (YoY), as increasingly cautious consumers pulled back on dining out. Against this backdrop, Yum! Brands’ 2.1% increase in overall portfolio traffic and 3.0% rise in average visits per location represent meaningful outperformance. While RBI lagged slightly in overall traffic, it still modestly outpaced the segment average in per-location traffic.
Diving into brand-level data, Taco Bell – which accounted for nearly three quarters of total Yum! visits in Q1 2026 – remained the company’s clear growth engine. A combination of strategic value pricing, ongoing menu innovation, and a strong digital loyalty program continued to drive same-store traffic growth and broaden the brand’s appeal across income cohorts – including higher-income consumers, families, and younger diners alike.
The Habit Burger Grill, Yum!’s fast-casual concept, also performed well in Q1, with same-store visits up in the mid- to high-single digits throughout the quarter. KFC, meanwhile, in the midst of a turnaround, saw mixed same-store visit trends – as did Pizza Hut, currently the subject of a strategic review.
On the RBI side, QSR leader Burger King continued to lead performance. After reporting a 2.6% same-store sales increase in Q4 2025, the chain delivered a 1.4% YoY rise in overall traffic in Q1 2026, with same-store visits increasing in both February and March. This momentum likely reflects ongoing execution of RBI’s “Reclaim the Flame” strategy, alongside ongoing menu innovation – including the January launch of the Ultimate Steakhouse Whopper, which was met with strong consumer response.
Fast-casual Firehouse Subs, which similarly posted a 2.4% increase in same-store sales in Q4 2025, also remained a bright spot in Q1, with positive same-store visit growth in January and February, and March performance roughly in line with the prior year.
By contrast, Tim Hortons continued to see traffic softness in the U.S., though ongoing expansion plans suggest confidence in its long-term opportunity. And Popeyes faced continued pressure, with RBI actively working to reposition the brand.
Both Yum! and RBI are successfully navigating a challenging QSR environment, driven by the strength of their flagship brands, solid performance in fast-casual concepts, and ongoing investments to stabilize underperforming chains. Will the companies be able to sustain this momentum in the coming months?
Follow Placer.ai/anchor to find out.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
After the rollercoaster performance of the retail industry in 2025, the first quarter of 2026 would serve as a barometer for consumer sentiment, resilience and industry stability. In actuality, this past quarter has once again provided obstacles, including winter weather, geo political conflict and retail bankruptcies. However, even for discretionary categories, the outlook still remains positive amidst the uncertainty.
Foot traffic to major brick-and-mortar retail chains were up 1.5% year-over-year Q1 2026. And while some of that growth is due to somewhat easy comparisons, with discretionary industries stagnating over the past few years – especially in the first quarter of last year – the slight increase also suggests that some discretionary categories are beginning to regain traction. And while non-discretionary industries continue to outperform their general merchandise counterparts, there is still plenty to celebrate over the last three months.
The visitation trends this past quarter underscore that consumer resilience remains strong, as consumerism doesn’t take a backseat to economic uncertainty. All of the macro-economic trends point otherwise, with unemployment and layoffs rising, debt accumulating and the housing market cooling, but consumers are still shopping. Retail bifurcation continues, with value based offerings still driving much of the growth, but consumers in the U.S. can’t seem to talk themselves out of being influenced to buy.
Digging into some of the top trends and performances of the quarter, it is easier to see where consumers are putting their attention, and in turn how those categories highlight the shifts in consumer behavior.
One of the largest overall stories of the quarter was the intense winter weather that span across the majority of the country. Winter Storm Fern, which hit the eastern half of the U.S. during the last week of January, had a material impact on foot traffic across categories, in particular non-essential store trips. The week prior (January 19th) brought stock-ups and pre-emptive trips, while the following week brought temporarily shuttered stores and fewer trips in many states. While winter weather has always created disruptions for shoppers, this year felt particularly impactful with more store closures than in previous years.
In times of uncertainty, consumers crave hobbies and experiences that are celebratory and help them to feel good. Participating in or picking-up a new hobby gives consumers some agency and also allows them to connect to others in their communities or through social media. The power of the hobby began to show up on foot traffic in 2025, and the trend has only accelerated faster in the first quarter.
Michaels, Paper Source and Barnes & Noble have all grown traffic in the first quarter of this year, truly underscoring that there is still a place for discretionary spending with today’s consumer. These retailers have all succeeded in building a foundation for shoppers to see these visits as indispensable. This could be due in part to the experiences and services that these retailers offer alongside tangible products, such as stationary & invitations, author signings and readings, and framing service or classes, which help separate a visit from a simple transaction.
The consolidation of retail banners has also benefitted the major names in the hobby, gift and craft category, particularly in the case of Michaels. But, less competition in today’s retail industry doesn’t instantly signal success; these chains have had to define their reason to exist in a digital-first shopping world.
The home improvement category is another area that has reversed its 2025 trend in the first quarter. This category did benefit from favorable comparable periods, but its growth also reflects larger shifts amongst consumers.
Both Lowe’s & Home Depot posted growth in store visits in Q1 2026, a sign that traffic from professionals and do-it-yourself consumers are heading back into building and repair. This traffic increase is all the more impressive given the housing market's current uncertainty as sales slump amidst lower inventory and rising costs – which in some cases may push consumers to pull back on moving or upgrade plans.
It was anticipated that 2025 might bring about a replacement cycle for those who invested in their homes during the pandemic, whether through home improvement or decorating, but this prediction never fully materialized. Now, the positive traffic may indicate that some of that demand may have been delayed, shifting some of the consumption into 2026 as consumers are less bullish on the housing and job markets, and trying to improve what is currently in their possession.
Winter weather was also a factor in the growth for the major retailers, as consumers looked to prepare for storms in advance or outfit their homes with generators, snow removal equipment and other essentials. Looking at the week leading up to winter storm Fern, both major chains benefited from the increased stooking up.
Looking ahead to the second quarter, home improvement retail demand can be subject to volatility in the market. If geopolitical conflict continues and oil prices remain elevated, the cost of home materials could rise and cool the demand for the category once again.
One of the most watched categories as a barometer for discretionary demand has been apparel. It is a category that, in many ways, best exemplifies the current bifurcation of the retail industry based on consumer priorities. Value remains the north star of the category, while full-price chains in apparel, sporting goods and department stores struggle to find their place in the crowd. Even the luxury market has stalled over the last nine months, despite the resilience of higher-income households. Apparel continues to be the bellwether for demand.
Looking at the performance of the category in the first quarter, off-price was once again the winning sector, comping its strong performance last year. Even winter weather didn’t deter shoppers too much, as they looked to off-price chains for key items and winter gear. The frequency of visits to off-price retailers remains a key to their success; repeat visitation is higher for these chains, which helps to boost overall traffic.
Apparel chains and sporting goods retailers fared similarly, with slower traffic overall. Within these subcategories, shifting athleisure preference, value orientation and digital focus all play a role in the tepid performance. There are still some bright spots, with Gap Inc. and Victoria’s Secret improving their business.
A major headline early in the first quarter was the announced bankruptcy and restructuring of Saks Global. As part of the restructuring, the off-price based Saks Off Fifth banner has been shuttered as well as some full line Neiman Marcus and Saks Fifth Avenue locations.
The luxury market has not been immune to the shift in consumer behavior over the past year, and the first quarter of this year has shown a deceleration of traffic to luxury department stores, even despite the gains made last year from brands like Bloomingdale’s and Nordstrom. The stall in traffic to this category reverses much of what happened in 2025, and it will be interesting to see if shoppers return in the coming months.
Beauty, despite some small setbacks in early 2025, continues its dominance as the category to watch for growth. The category began to rebound in the middle of last year, and traffic grew in the first quarter of 2026. Beauty has maintained its momentum through innovation, in-store experience and shifting consumer needs, as the category responds seamlessly to its shoppers.
Major chains like Ulta Beauty and Bath & Body Works led the charge in terms of performance, while smaller brands like Bluemercury faced slower traffic trends. Beauty has always been a category that thrives in economic uncertainty, and with the expansion of the store footprints over the last few years, beauty retailers have been ready for the increased attention.
As mentioned earlier, consumers still want to shop despite lower consumer sentiment, and the dopamine boost of a beauty retail visit can sustain shoppers who might otherwise be trying to limit their spend. Small indulgences are still top of mind for consumers, which certainly will continue to benefit beauty throughout the remainder of the year.
Finally, at the end of the first quarter, it was announced that digitally native footwear retailer, Allbirds, would sell for only $39 million, despite its prior valuation at $4 billion. Digitally native brands have been expanding store fleets once again, but Allbirds serves as a discretionary cautionary tale.
The footwear category has always been dominated by fashion trends; one day a brand is on fire, the next day it’s almost extinct. Allbirds followed a similar trend, with rapid retail expansion during the pre-pandemic period.
As has been the case, remaining relevant to audiences is still a challenge, even for buzz-worthy digitally native brands. Building lasting relationships with shoppers extends beyond being the product of the moment, and many of these brands are pivoting to focus on planting deeper roots.
Digitally native brands have a right to exist in discretionary retail. In many ways, they are responsible for much of the innovation that has come out of general merchandise categories over the past decade. But, there is still a lot of risk in the business of building new brands, and in the case of Allbirds, diversification that might be needed to keep shoppers coming back.
For more data-driven retail insights, visit placer.ai/anchor
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Traffic to brick and mortar retail chains remained essentially flat in March 2026 following a period of steady year-over-year (YoY) gains – although calendar shifts may account for some of the apparent slowdown.
Saturday is typically the busiest day for in-store shopping, and March 2026 had one fewer Saturday than March 2025, which likely weighed on overall foot traffic, as average daily visits on each weekday in March 2026 were all higher than the monthly average. At the same time, the increase in average visits per weekday on most days was smaller than the YoY monthly growth in January and February – suggesting that consumer caution may have also played a role in the March traffic trends. April data should bring more clarity as to how much of the slowdown was driven by a calendar shift versus emerging consumer caution.
Meanwhile, traffic to e-commerce distribution centers skyrocketed in March – with visits rising 16.2% compared to March 2025 – perhaps helped by a different calendar shift. The shift in Easter – from April 20 in 2025 to April 5 in 2026 – likely pulled some holiday shopping into late March, boosting activity.
On the manufacturing side, foot traffic to plants remained relatively flat in March 2026, rising just 0.7% YoY nationwide.
The March ISM Manufacturing PMI showed growth in new orders and production compared to February, while employment declined – pulling foot traffic trends in opposite directions. The muted visit growth suggests facilities are maintaining operational intensity even as headcounts shrink, pointing to manufacturing activity becoming less labor-dependent, with output continuing to drive facility usage despite subdued hiring.
March’s data suggests that underlying consumer and industrial activity remains resilient, with calendar dynamics distorting headline trends rather than signaling a true slowdown. Looking ahead, as calendar effects normalize, retail and logistics activity may better reflect this underlying strength, while manufacturing continues its shift toward higher output with leaner workforces.
For more data-driven consumer insights, visit placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Dining closed out Q1 2026 on uneven ground. While February offered renewed momentum across segments, macroeconomic headwinds continue to influence dining behavior – putting some categories on more favorable growth trajectories than others. We dive into the data below.
Quarterly dining data underscores a clear standout. Fast casual posted a 3.1% year-over-year (YoY) increase in Q1 2026 visits – outperforming other dining formats and signaling strong demand for the segment.
The trend likely reflects the current economic climate. Fast casual’s perception of quality, at a price point still below full-service dining, appears to be resonating as consumers weigh discretionary spending.
By contrast, traffic for the QSR segment remained essentially on par with last year in Q1 2026 – a sign that LTOs and value offerings are helping maintain traffic, even as the segment faces pressure from lower-income pullback.
Lastly, full-service restaurants showed the weakest performance, with visits declining 1.4% YoY in Q1 2026 – potentially reflecting softer demand as consumers scale back on higher-cost dining occasions.
A broader view of monthly visit patterns provides additional context to these trends.
The graph below shows that between April and October 2025, QSR traffic was essentially flat or below the previous year’s levels, likely a reflection of consumer sentiment regarding inflation and a degraded value perception in fast food.
But during the same window, full-service restaurants mustered several YoY visit lifts, suggesting that higher-income consumers continued to support sit-down dining – even as more price-sensitive audiences reeled from inflation.
However, the landscape began to shift toward the end of 2025. QSR trends improved, reflecting refreshed value strategies and LTOs designed to re-engage cost-conscious diners.
At the same time, full-service performance weakened. After a sharp dip in December 2025, the segment saw only a partial recovery before declining again in March 2026 – likely influenced by one fewer Saturday compared to March 2025. But overall, this pattern suggests that sustained economic pressure may be prompting even higher-income consumers to moderate discretionary spending in recent months.
Fast casual, meanwhile, has maintained an upward growth trajectory throughout the last twelve months, reinforcing its role as a middle-ground that can succeed in dynamic economic conditions.
Examining visit patterns by day of week reveals another layer of evolving consumer dining behavior amid ongoing economic uncertainty.
Fast casual’s Q1 2026 strength was driven primarily by weekday traffic, which rose 4.7% YoY, alongside a more modest 1.3% increase on weekends. This imbalance suggests that fast casual’s momentum is tied to workweek routines – lunch breaks, quick dinners, and on-the-go meals – where demand for convenience and perceived quality intersect. In the current macroeconomic environment, these habitual visits appear more resilient than discretionary weekend outings.
QSR’s visits followed a more muted version of this pattern. Weekday visits rose 0.6%, while weekend traffic dipped slightly (-0.4%), indicating that mid-week promotions may be sustaining convenience-driven demand, but basic value may be less effective at driving weekend traffic.
Full service visits, meanwhile, declined across both weekparts, with a steeper drop on weekends (-1.9%) than weekdays (-0.6%). Weekends – when busy schedules free-up for socializing and celebrations – are a cornerstone for sit-down dining, and this gap may point to the increased vulnerability of the full-service segment as consumers reassess discretionary spend.
The data points to a dining environment increasingly defined by value – with nuance in how that value is delivered.
QSR’s steady performance underscores the importance of affordability, particularly for budget-conscious consumers, while fast casual’s growth suggests that value is increasingly defined by price, quality, and convenience that justify spend.
On the other hand, full-service restaurants, and their elevated experience, appear more exposed to value-conscious decision-making. If economic pressures persist, more discretionary, sit-down dining occasions may come under greater scrutiny from consumers.
For more dining insights, visit Placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
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After a weather-disrupted start to the year, March delivered a clear signal that the office recovery is once again moving forward. The latest data points to a seasonal rebound alongside tightening workplace policies translating into sustained return-to-office (RTO) gains.
March 2026 marked the busiest March for office visits since the onset of COVID, with traffic just 26.5% below 2019 levels.
Part of this strength was calendar-driven, as the month included 22 working days compared to 21 in both 2019 and 2025. But even after adjusting for this difference, the underlying trend remained firmly positive. Average visits per working day were 29.8% below 2019 levels and 6.4% higher than March 2025, pointing to real and continuing momentum in the market.
On a regional basis, substantive year-over-year (YoY) gains were seen across every major market but Washington, D.C., where adjusting for working days revealed a 3.4% YoY visit gap – possibly influenced by a mid-month severe storm event that may have kept some workers home in a region relatively unaccustomed to such disruptions.
Miami and New York remained at the top of the recovery curve, with office visits exceeding 90% of pre-COVID baselines.
But the more interesting story is unfolding on the West Coast, where some of the nation’s biggest recovery laggards are making steady progress. Los Angeles recorded the strongest YoY growth of any analyzed market, supported in part by the comparison to early 2025, when the city was still reeling from January’s wildfires. San Francisco, where an AI-driven recovery remains in full swing, also continued to build momentum, with visits up 15.4% YoY. The city is steadily climbing the post-pandemic recovery rankings – after avoiding the bottom spot since September 2025, it edged up to third from last for the second month in a row.
As hybrid policies continue to tighten and companies like Stellantis join the growing list of employers requiring five-day-a-week attendance, workplace behavior is shifting slowly but surely toward more in-person work. And While office attendance is unlikely to return to pre-COVID norms, additional mandates set to take effect later this year at organizations ranging from Home Depot to the California state government point to continued gains in office utilization in the months ahead.
For more data-driven RTO analyses, follow Placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
While artificial intelligence was the undeniable protagonist of Shoptalk Spring 2026, the discussions illuminated a landscape far more nuanced than simple automation. Retailers are currently navigating a perfect storm of behavioral shifts, ranging from the physiological impact of GLP-1 medications to the cultural resurgence of the mall driven by Gen Alpha. In response, the industry is moving away from rigid demand planning toward a model defined by extreme operational agility, where the lines between digital agents and physical storefronts are increasingly blurred – an evolution reflected in the four key takeaways from this year’s event.
The most significant evolution in the digital space is the transition from traditional e-commerce to Agentic Commerce, or "A-Commerce" (hat tip Shoptalk’s Joe Laszlo). As AI agents begin to autonomously manage discovery, price comparison, and purchasing for consumers, the retail industry must pivot to serve these non-human decision-makers. This shift has the potential to disrupt the long-standing trend of retail concentration. By lowering the cost of customer acquisition and brand formation, AI is effectively leveling the playing field, allowing niche brands to challenge established giants and potentially reversing a decade of market consolidation.
Consumer behavior is currently evolving faster than at any point in recent history. The widespread adoption of GLP-1 medications has created a "lifestyle domino effect" that stretches far beyond the pharmacy. Data shows these medications are not only shifting primary grocery destinations but are also triggering a chain reaction in discretionary spending. A significant weight loss often prompts a total wardrobe refresh, which in turn leads to increased spending on housewares as consumers feel a renewed desire to host social gatherings and showcase their updated personal aesthetic.
Simultaneously, Gen Alpha is coming of age and bringing a surprising nostalgia for the physical "mall hangout" culture. Brands are responding by leaning heavily into "recommerce" and resale markets to build long-term community engagement. In this environment, lifetime value is no longer just about the initial transaction but about fostering a continuous cycle of brand interaction through niche marketplaces and circular economies.
The physical store is not dying; it is being re-engineered to function like a high-end service environment. The industry is moving toward a "hotel check-in" model where computer vision and loyalty integrations allow retailers to identify customers the moment they cross the threshold. This level of tracking is part of a new value exchange: consumers grant access to their data in return for hyper-personalized in-store media and a frictionless shopping experience. This evolution notably aims to eliminate "security friction," such as locked display cabinets, by replacing them with seamless, background-monitoring technologies.
Behind these front-end changes lies a total re-engineering of the supply chain. The traditional discipline of demand planning, which relies on historical data, is being replaced by "demand sensing." This model uses real-time AI to create highly reactive inventory flows that can pivot instantly based on current market signals. Furthermore, the economics of fulfillment have reached a tipping point; micro-fulfillment centers are now financially viable at a threshold of just 500 orders per day. This democratization of automation allows a broader range of retailers to offer localized, rapid delivery that was once the exclusive domain of the industry's largest players.
The retail playbook is being aggressively rewritten in 2026 as the industry moves past the era of mere experimentation and into one of total operational integration. The convergence of autonomous "A-Commerce" agents, the physiological lifestyle shifts triggered by GLP-1 medications, and the unexpected cultural resurgence of the physical mall among Gen Alpha has rendered legacy forecasting models obsolete. Success in this new landscape now depends on a retailer’s ability to bridge the gap between high-tech digital convenience and hyper-personalized, frictionless physical experiences. Ultimately, the winners of this cycle will be those who replace static planning with real-time demand sensing, ensuring they remain as agile as the rapidly evolving consumers they serve.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Malls have come a long way since their introduction to the world in the 1950s. These gleaming retail hubs promised shoppers a taste of the American dream, offering a third place for teens, families, and everyone in between to shop, socialize, and hang out.
And though malls have faced challenges in recent years, as e-commerce and pandemic-induced store closures led to shifts in consumer habits, the outlook is brightening. Malls have embraced innovation, incorporating enhanced entertainment, dining, and experiential offerings that attract a diverse range of visitors and redefine their purpose.
This white paper takes a look at the recent location intelligence metrics to gain an understanding of the changes taking place at malls across the country – including both indoor malls and open-air shopping centers. The report explores questions like: Why do malls experience foot traffic bumps during the summer months? How much of an impact do movie theaters have on mall visits, and what can mall operators learn from the Mall of America and American Dream malls’ focus on experiential entertainment?
Mall visitation is highly seasonal, with strikingly consistent monthly visitation patterns. Each year, visits decline somewhat in February, pick up in March, and begin to trend upward again in May – before peaking again in August. Then, after a slower September and October, foot traffic skyrockets during the holiday season, spiking dramatically in December.
And while these trends follow similar patterns every year, comparing monthly visits throughout 2019, 2023, and 2024 (YTD) to each year’s own January baseline shows that this seasonality is growing more pronounced - especially for indoor malls.
Following a lackluster 2023, visits to both indoor malls and open-air shopping centers peaked higher in March 2024 than in 2019. And this summer, indoor malls in particular saw a much larger visit boost than in previous years. In August 2024, for example, visits to indoor malls were 27.3% higher than in January 2024 – a substantially higher baseline jump than that seen either in August 2019 (17.0%) or in August 2023 (12.0%). And though open-air shopping centers experienced a smaller summer visit boost, they too saw a bigger bump this year than in 2019 or in 2023.
But malls aren’t just seeing larger visit spikes this year relative to their January baselines – they are also drawing bigger crowds than they did in 2023.
Between June and August 2024, indoor malls and open-air shopping centers both experienced year-over-year (YoY) visit growth. Indoor malls saw the largest YoY foot traffic boost (3.7%) – perhaps owing in part to 2024’s record-breaking heat, which led many patrons to seek refuge in air conditioned spaces. Still, open-air shopping centers, which feature plenty of air conditioned stores and restaurants, also enjoyed a YoY visit boost of 2.8% during the analyzed period.
Malls’ strong summer baseline and YoY foot traffic growth built upon the strong performance seen during most of 2024 so far, leading to the question: What is driving malls’ positive momentum? We delve into some of the factors propelling these changes below.
One offering that continues to play a significant role in driving foot traffic to malls is on-site movie theaters. Summer blockbuster releases, in particular, help attract crowds to theaters, in turn boosting overall visits to malls.
Much like malls, movie theaters have also proven their resilience over the past few years. While pundits fretted about the theater’s impending death, production houses were busy releasing blockbuster after blockbuster and shattering box-office records at an impressive clip. And while 2023 was certainly a banner year for blockbuster summer releases, 2024 has had its fair share of stunning box-office successes, leading to major visit boosts at theaters across the country.
Analyzing visits to malls with and without movie theaters highlights the impact of these summer Hollywood hits. Between June and August 2024, malls with theaters saw bigger visit boosts compared to a monthly year-to-date (YTD) average than malls without – an effect observed both for indoor malls and for open-air shopping centers.
For both mall types, the gap between centers with and without movie theaters was most pronounced in July 2024, likely owing to the release of Inside Out 2 in mid-June as well as the July releases of Deadpool & Wolverine and Twister. But in June and August 2024, too, centers with movie theaters sustained particularly impressive visit boosts – a solid sign that movie theaters and malls remain a winning combination.
Malls with movie theaters also drew higher shares of evening visits (7:00 PM - 10:00 PM) this summer than those without. Between June and August 2024, for example, evening outings accounted for 22.9% of visits to open-air shopping centers with movie theaters – compared to 18.2% of visits to centers without theaters. Indoor malls with theaters also saw a larger share of evening visits than those without – 18.1% compared to 15.0%.
This increase in evening traffic is likely driven by major summer movie releases and the flexibility of summer schedules, with many visitors – including families – taking advantage of late-night outings without the concern of early wakeup calls. These summer visitation trends benefit both theaters and malls, opening up opportunities for increased sales through concessions, promotions, and evening deals that attract a more relaxed and engaged crowd.
Analyzing the demographics of malls’ captured markets also reveals that centers with movie theaters are more likely to attract certain family-oriented segments than those without. (A mall’s captured market consists of the mall’s trade areas – the census block groups (CBGs) feeding visitors to the mall – weighted according to each CBG’s actual share of visits to the mall.)
Between June and August 2024, for example, 14.2% of the captured markets of open-air shopping centers with movie theaters were made up of “Wealthy Suburban Families” – compared to 9.7% for open-air shopping centers without theaters.
Indoor malls saw a similar pattern with regard to “Near-Urban Diverse Families”: Middle class families living in and around cities made up 9.0% of the captured markets of indoor malls with movie theaters, compared to 7.1% of the captured markets of those without.
This increase in foot traffic from middle-class and wealthy family segments can be a boon for malls and retail tenants – driving up food court profits and bolstering sales at stores with kid-friendly offerings.
Malls have long positioned themselves as destinations for summer entertainment as well as retail therapy, holding – in addition to back to school sales – events like Fourth of July celebrations and even indoor basketball and arena football games. And during the summer months, malls attract visitors from further away.
Between June and August 2024, indoor malls drew 18.2% of visitors from 30+ miles away – compared to just 16.7% during the first five months of the year. Similarly, open-air shopping centers drew 19.6% of visits from 30+ miles away during the summer, compared to 17.1% between January and May.
Extended daylight hours, summer trips away from home, and more free time are likely among the contributors to the summer draw for long-distance mall visitors. But in addition to their classic offerings – from movie theaters to stores and food courts – malls have also invested in other kinds of unique experiences to attract visitors. This next section takes a look at two mega-malls winning at the visitation game, to see what sets them apart.
The Minneapolis-based Mall of America opened in 1992, redefining the limits of what a mall could offer. The mall boasts hundreds of stores, games, rides, and more – and is constantly expanding its attractions, cementing its status as a top destination for retail and entertainment.
Between June and August 2024, Mall of America experienced a 13.8% YoY visit increase, far outperforming the 3.7% visit boost seen by the wider indoor mall space. And as a major tourist attraction – the mall hosted a series of Olympic-themed events throughout the summer – it also drew 41.6% of visits from 30+ miles away. This share of distant visitors was significantly higher than that seen at the mall during the first five months of 2024, and more than double the segment-wide summer average of 18.2%.
The Mall of America also seems to be attracting more upper-middle-class families during the summer than other indoor malls: Between June and August 2024, some 18.0% of Mall of America’s captured market consisted of “Upper Suburban Diverse Family Households” – a segment including upper-middle-class suburbanites – compared to just 11.1% for the wider indoor mall segment. The increased presence of these families at the Mall of America may be driven by the variety of events offered during the summer.
In 2019, the American Dream Mall in New Jersey opened and became the second-largest mall in the country. Since the mall opened its doors, it has also focused on blending retail and entertainment to draw in as wide a range of visitors as possible – and summer 2024 was no exception.
The mall hosted the Arena Football League Championship, ArenaBowl XXXIII, on Friday, July 19th. The event successfully attracted a higher share of visitors traveling from 30+ miles away compared to the average summer Friday – 35.4% compared to 25.7%.
Visits to the mall on the day of the championship were also 13.6% higher than the Friday visit average for the period between June and August 2024, showcasing the mall’s ability to draw in crowds by hosting major events.
Malls – both indoor and open-air – continue to evolve while playing a central role in the American retail landscape. Increasingly, malls are emerging as destinations for more than just shopping – especially during the summer – driving up foot traffic and attracting visitors from near and far. And while much is often said about the impact of holiday seasons on mall foot traffic, summer months offer another opportunity to boost mall visits. Malls that can curate experiences that resonate with their clientele can hope to see foot traffic growth – in the summer months and beyond.
New York City is one of the world’s leading commercial centers – and Manhattan, home to some of the nation's most prominent corporations, is at its epicenter. Manhattan’s substantial in-office workforce has helped make New York a post-pandemic office recovery leader, outpacing most other major U.S. hubs. And the plethora of healthcare, service, and other on-site workers that keep the island humming along also contribute to its thriving employment landscape.
Using the latest location analytics, this report examines the shifting dynamics of the many on-site workers employed in Manhattan and the up-and-coming Hudson Yards neighborhood. Where does today’s Manhattan workforce come from? How often do on-site employees visit Hudson Yards? And how has the share of young professionals across Manhattan’s different districts shifted since the pandemic?
Read on to find out.
The rise in work-from-home (WFH) trends during the pandemic and the persistence of hybrid work have changed the face of commuting in Manhattan.
In Q2 2019, nearly 60% of employee visits to Manhattan originated off the island. But in Q2 2021, that share fell to just 43.9% – likely due to many commuters avoiding public transportation and practicing social distancing during COVID.
Since Q2 2022, however, the share of employee visits to Manhattan from outside the borough has rebounded – steadily approaching, but not yet reaching, pre-pandemic levels. By Q2 2024, 54.7% of employee visits to Manhattan originated from elsewhere – likely a reflection of the Big Apple’s accelerated RTO that is drawing in-office workers back into the city.
Unsurprisingly, some nearby boroughs – including Queens and the Bronx – have seen their share of Manhattan worker visits bounce back to what they were in 2019, while further-away areas of New York and New Jersey continue to lag behind. But Q2 2024 also saw an increase in the share of Manhattan workers commuting from other states – both compared to 2023 and compared to 2019 – perhaps reflecting the rise of super commuting.
Commuting into Manhattan is on the rise – but how often are employees making the trip? Diving into the data for employees based in Hudson Yards – Manhattan’s newest retail, office, and residential hub, which was officially opened to the public in March 2019 – reveals that the local workforce favors fewer in-person work days than in the past.
In August 2019, before the pandemic, 60.2% of Hudson Yards-based employees visited the neighborhood at least fifteen times. But by August 2021, the neighborhood’s share of near-full-time on-site workers had begun to drop – and it has declined ever since. In August 2024, only 22.6% of local workers visited the neighborhood 15+ times throughout the month. Meanwhile, the share of Hudson Yards-based employees making an appearance between five and nine times during the month emerged as the most common visit frequency by August 2022 – and has continued to increase since. In August 2024, 25.0% of employees visited the neighborhood less than five times a month, 32.5% visited between five and nine times, and 19.2% visited between 10 and 14 times.
Like other workers throughout Manhattan, Hudson Yards employees seem to have fully embraced the new hybrid normal – coming into the office between one and four times a week.
But not all employment centers in the Hudson Yards neighborhood see the same patterns of on-site work. Some of the newest office buildings in the area appear to attract employees more frequently and from further away than other properties.
Of the Hudson Yards properties analyzed, Two Manhattan West, which was completed this year, attracted the largest share of frequent, long-distance commuters in August 2024 (15.3%) – defined as employees visiting 10+ times per month from at least 30 miles away. And The Spiral, which opened last year, drew the second-largest share of such on-site workers (12.3%).
Employees in these skyscrapers may prioritize in-person work – or have been encouraged by their employers to return to the office – more than their counterparts in other Hudson Yards buildings. Employees may also choose to come in more frequently to enjoy these properties’ newer and more advanced amenities. And service and shift workers at these properties may also be coming in more frequently to support the buildings’ elevated occupancy.
Diving deeper into the segmentation of on-site employees in the Hudson Yards district provides further insight into this unique on-site workforce.
Analysis of POIs corresponding to several commercial and office hubs in the borough reveals that between August 2019 and August 2024, Hudson Yards’ captured market had the fastest-growing share of employees belonging to STI: Landscape's “Apprentices” segment, which encompasses young, highly-paid professionals in urban settings.
Companies looking to attract young talent have already noticed that these young professionals are receptive to Hudson Yards’ vibrant atmosphere and collaborative spaces, and describe this as a key factor in their choice to lease local offices.
Manhattan is a bastion of commerce, and its strong on-site workforce has helped lead the nation’s post-pandemic office recovery. But the dynamics of the many Manhattan-based workers continues to shift. And as new commercial and residential hubs emerge on the island, workplace trends and the characteristics of employees are almost certain to evolve with them.
The restaurant space has experienced its fair share of challenges in recent years – from pandemic-related closures to rising labor and ingredient costs. Despite these hurdles, the category is holding its own, with total 2024 spending projected to reach $1.1 trillion by the end of the year.
And an analysis of year-over-year (YoY) visitation trends to restaurants nationwide shows that consumers are frequenting dining establishments in growing numbers – despite food-away-from-home prices that remain stubbornly high.
Overall, monthly visits to restaurants were up nearly every month this year compared to the equivalent periods of 2023. Only in January, when inclement weather kept many consumers at home, did restaurants see a significant YoY drop. Throughout the rest of the analyzed period, YoY visits either held steady or grew – showing that Americans are finding room in their budgets to treat themselves to tasty, hassle-free meals.
Still, costs remain elevated and dining preferences have shifted, with consumers prioritizing value and convenience – and restaurants across segments are looking for ways to meet these changing needs. This white paper dives into the data to explore the trends impacting quick-service restaurants (QSR), full-service restaurants (FSR), and fast-casual dining venues – and strategies all three categories are using to stay ahead of the pack.
Overall, the dining sector has performed well in 2024, but a closer look at specific segments within the industry shows that fast-casual restaurants are outperforming both QSR and FSR chains.
Between January and August 2024, visits to fast-casual establishments were up 3.3% YoY, while QSR visits grew by just 0.7%, and FSR visits fell by 0.3% YoY. As eating out becomes more expensive, consumers are gravitating toward dining options that offer better perceived value without compromising on quality. Fast-casual chains, which balance affordability with higher-quality ingredients and experiences, have increasingly become the go-to choice for value-conscious diners.
Fast-casual restaurants also tend to attract a higher-income demographic. Between January and August 2024, fast-casual restaurants drew visitors from Census Block Groups (CBGs) with a weighted median household income of $78.2K – higher than the nationwide median of $76.1K. (The CBGs feeding visits to these restaurants, weighted to reflect the share of visits from each CBG, are collectively referred to as their captured market).
Perhaps unsurprisingly, quick-service restaurants drew visitors from much less affluent areas. But interestingly, despite their pricier offerings, full-service restaurants also drew visitors from CBGs with a median HHI below the nationwide baseline. While fast-casual restaurants likely attract office-goers and other routine diners that can afford to eat out on a more regular basis, FSR chains may serve as special occasion destinations for those with more moderate means.
Though QSR, FSR, and fast-casual spots all seek to provide strong value propositions, dining chains across segments have been forced to raise prices over the past year to offset rising food and labor costs. This next section takes a look at several chains that have succeeded in raising prices without sacrificing visit growth – to explore some of the strategies that have enabled them to thrive.
The fast-casual restaurant space attracts diners that are on the wealthier side – but some establishments cater to even higher earners. One chain of note is NYC-based burger chain Shake Shack, which features a captured market median HHI of $94.3K. In comparison, the typical fast-casual diner comes from areas with a median HHI of $78.2K.
Shake Shack emphasizes high-quality ingredients and prices its offerings accordingly. The chain, which has been expanding its footprint, strategically places its locations in affluent, upscale, and high-traffic neighborhoods – driving foot traffic that consistently surpasses other fast-casual chains. And this elevated foot traffic has continued to impress, even as Shake Shack has raised its prices by 2.5% over the past year.
Steakhouse chain Texas Roadhouse has enjoyed a positive few years, weathering the pandemic with aplomb before moving into an expansion phase. And this year, the chain ranked in the top five for service, food quality, and overall experience by the 2024 Datassential Top 500 Restaurant Chain.
Like Shake Shack, Texas Roadhouse has raised its prices over the past year – three times – while maintaining impressive visit metrics. Between January and August 2024, foot traffic to the steakhouse grew by 9.7% YoY, outpacing visits to the overall FSR segment by wide margins.
This foot traffic growth is fueled not only by expansion but also by the chain's ability to draw traffic during quieter dayparts like weekday afternoons, while at the same time capitalizing on high-traffic times like weekends. Some 27.7% of weekday visits to Texas Roadhouse take place between 3:00 PM and 6:00 PM – compared to just 18.9% for the broader FSR segment – thanks to the chain’s happy hour offerings early dining specials. And 43.3% of visits to the popular steakhouse take place on Saturdays and Sundays, when many diners are increasingly choosing to splurge on restaurant meals, compared to 38.4% for the wider category.
Though rising costs have been on everybody’s minds, summer 2024 may be best remembered as the summer of value – with many quick-service restaurants seeking to counter higher prices by embracing Limited-Time Offers (LTOs). These LTOs offered diners the opportunity to save at the register and get more bang for their buck – while boosting visits at QSR chains across the country.
Limited time offers such as discounted meals and combo offers can encourage frequent visits, and Hardee’s $5.99 "Original Bag" combo, launched in August 2024, did just that. The combo allowed diners to mix and match popular items like the Double Cheeseburger and Hand-Breaded Chicken Tender Wraps, offering both variety and affordability. And visits to the chain during the month of August 2024 were 4.9% higher than Hardee’s year-to-date (YTD) monthly visit average.
August’s LTO also drove up Hardee’s already-impressive loyalty rates. Between May and July 2024, 40.1% to 43.4% of visits came from customers who visited Hardee’s at least three times during the month, likely encouraged by Hardee’s top-ranking loyalty program. But in August, Hardee’s share of loyal visits jumped to 51.5%, highlighting just how receptive many diners are to eating out – as long as they feel they are getting their money’s worth.
McDonald’s launched its own limited-time offer in late June 2024, aimed at providing value to budget-conscious consumers. And the LTO – McDonald’s foray into this summer’s QSR value wars – was such a resounding success that the fast-food leader decided to extend the deal into December.
McDonald’s LTO drove foot traffic to restaurants nationwide. But a closer look at the chain’s regional captured markets shows that the offer resonated particularly well with “Young Urban Singles” – a segment group defined by Spatial.ai's PersonaLive dataset as young singles beginning their careers in trade jobs. McDonald's locations in states where the captured market shares of this demographic surpassed statewide averages by wider margins saw bigger visit boosts in July 2024 – and the correlation was a strong one.
For example, the share of “Young Urban Singles” in McDonald’s Massachusetts captured market was 56.0% higher than the Massachusetts statewide baseline – and the chain saw a 10.6% visit boost in July 2024, compared to the chain's statewide H1 2024 monthly average. But in Florida, where McDonald’s captured markets were over-indexed for “Young Urban Singles” by just 13% compared to the statewide average, foot traffic jumped in July 2024 by a relatively modest 7.3%.
These young, price-conscious consumers, who are receptive to spending their discretionary income on dining out, are not the sole driver of McDonald’s LTO foot traffic success. Still, the promotion’s outsize performance in areas where McDonald’s attracts higher-than-average shares of Young Urban Singles shows that the offering was well-tailored to meet the particular needs and preferences of this key demographic.
While QSR, fast-casual, and FSR chains have largely boosted foot traffic through deals and specials, reputation is another powerful way to attract diners. Restaurants that earn a coveted Michelin Star often see a surge in visits, as was the case for Causa – a Peruvian dining destination in Washington, D.C. The restaurant received its first Michelin Star in November 2023, a major milestone for Chef Carlos Delgado.
The Michelin Star elevated the restaurant's profile, drawing in affluent diners who prioritize exclusivity and are less sensitive to price increases. Since the award, Causa saw its share of the "Power Elite" segment group in its captured market increase from 24.7% to 26.6%. Diners were also more willing to travel for the opportunity to partake in the Causa experience: In the six months following the award, some 40.3% of visitors to the restaurant came from more than ten miles away, compared to just 30.3% in the six months prior.
These data points highlight the power of a Michelin Star to increase a restaurant’s draw and attract more affluent audiences – allowing it to raise prices without losing its core clientele. Wealthier diners often seek unique culinary experiences, where price is less of a concern, making these establishments more resilient to inflation than more venues that serve more price-sensitive customers.
Dining preferences continue to evolve as restaurants adapt to a rapidly changing culinary landscape. From the rise in fast-casual dining to the benefits of limited-time offers, the analyzed restaurant categories are determining how to best reach their target audiences. By staying up-to-date with what people are eating, these restaurant categories can hope to continue bringing customers through the door.
