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The dining segment has faced no shortage of challenges in recent years. Rising food and labor costs, inflation, and shifting consumer habits have put pressure on many chains – but some are thriving.
We take a look at three dining chains – local favorites that have been expanding in recent years – to see what lies behind their surprising success.
Visits to the overall fast-casual segment remained flat year over year (YoY) in Q1 2025, highlighting the challenging state of the dining category. But three expanding local restaurant chains – Pura Vida Miami, Mendocino Farms, and P. Terry’s Burger Stand – all saw their foot traffic grow significantly in the same period.
Florida-based Pura Vida Miami, a cafe that specializes in health and wellness, saw the biggest jump in foot traffic, with visits growing by 58.5% in Q1 2025 compared to Q1 2024. The eatery, which opened its first location in 2012, and now boasts 35 locations across South Florida and New York has no plans to slow its rapid expansion. And fittingly, the average number of visits to each location of the chain also increased by 11.9% YoY – highlighting that its new venues are meeting strong demand.
California-based fast-casual restaurant Mendocino Farms also places a strong emphasis on healthy dining. Founded in 2005, the chain has grown to 75 locations – most of them in California – and continues to thrive, with visits up by 23.0% in Q1 2025 and visits per location rising by 12.9%. Austin, Texas favorite P. Terry’s Burger Stand, which opened in 2005, is also thriving. The chain grew its presence over the past year, adding new locations in Houston – and like the other analyzed brands, saw increases in both overall visits and average visits per location.
Location analytics show that each of the chains is finding success in its own way. Diving into hourly visitation patterns for Pura Vida Miami, for example, reveals a subtle but notable shift in its peak visit times, suggesting that as the chain expands, it is successfully positioning itself as a breakfast and lunchtime destination. Between Q1 2025 and Q1 2024, the share of visitors arriving between 7:00 and 11:00 AM, and 12:00 - 4:00 PM increased slightly, while the proportion of evening visitors declined.
To capitalize on this trend, Pura Vida could consider further developing its morning menu or, conversely, exploring opportunities to enhance its dinner menu to attract a cohort that seeks health-centric dinner items.
Mendocino Farms, for its part, appears to be deriving some of its success from the affluence of its customer base. The chain, which boasts over 60 of its 75 locations in California, has also established a presence in Washington, Texas, and Colorado. Mendocino Farms will be opening around 15 new locations throughout 2025, and will begin its eastward march, opening a location in Chicago in the coming months.
And a look at the chains’ two largest markets, California and Texas, shows that visitors to the Mendocino Farms in Q1 2025 were more likely to come from high-income trade areas, likely insulating them from the overall challenges facing the wider dining segment. For example, the median HHI of visitors to Mendocino Farms in California was $123.8K, compared to the California average of $96.7K. And in Texas, its second-largest market, visitors originated from trade areas with a median HHI of $105.8K – significantly higher than both the Texas ($76.5K) and nationwide ($78.9K) medians.
P. Terry’s Burger Stand is a Texas cult favorite. The chain, which has grown from a family-owned burger stand in 2005 to 34 locations in the Austin area is thriving, and recently began expanding into other cities in Texas.
Over the years, the chain has become something of a weekend destination, with 30.4% of its visitors coming on the weekends in Q1 2025 – up from 28.1% in Q1 2024. This suggests that, as the chain grows, more customers are incorporating P. Terry's into their weekend routines, likely drawn by its blend of quality and accessible price point. This increasing weekend popularity, coupled with its strategic expansion into new markets like Houston, bodes well for P. Terry's continued growth across Texas.
The three dining chains are proving that, even in challenging times, there’s plenty of space for local favorites to flourish.
Will these chains continue to thrive in the second half of 2025?
Visit Placer.ai/anchor to stay up-to-date with the latest data driving dining stores.
Imagine being able to literally pop downstairs for your favorite coffee shop, boutique, or to pick up a novel from your local bookstore. At the Arcade mixed-use shopping center in Providence, this is not a pipe dream, but a reality. Originally built in 1828, this historic building was conceived as a social and commercial hub filled with wares from merchants and artisans where customers could shop even in inclement weather. Nearly 200 years later, the purpose remains the same. However, as suburban shopping centers proliferated in the last few decades, Arcade struggled with its foot traffic.
In 2008, it closed for renovations and reopened in 2013, transformed into a mixed-use commercial and residential micro-loft space. The top two floors consist of 48 micro-lofts with 225-300 square feet of living space. None have stoves or ovens, perfect for those Carrie Bradshaw type occupants who would otherwise store sweaters in their ovens. Those coming from densely packed urban areas like New York or Tokyo would appreciate the minimalism and efficiency of these lofts. Upon opening, there was a waiting list of 4,000, making obtaining a spot even more competitive than getting into an elite university.
The Arcade Providence still operates retail and dining spaces on the ground floor, including local favorites like a Lovecraft-themed bookstore, or Lobanton, an Asian-fusion sandwich shop. The Greek Revival-themed mall also hosts New Harvest Coffee & Spirits and restaurants like Rogue Island, all of which attract a steady stream of visitors.
How has the shift to mixed-use impacted the psychographic composition of the venue's visitor base? We compared the segments visiting Arcade Providence in 2018 vs 2024 and found some interesting shifts that have occurred in the past six years. Visitors in 2018 tended to come from the Young Professional (26%) or Educated Urbanites (18%) segments (per the Spatial.ai PersonaLive classifications). However, six years later, the share of those segments in the Arcade's visitor base have declined, while the percentages of visitors from the Upper Suburban Diverse Families (from 10% to 13%) and Ultra Wealthy Families (from 5% to 11%) segments have increased.
The change in visitor demographics is likely driven – at least in part – by the increase in True Trade Area since the Arcade's shift to mixed-use. The 2018 trade area (in blue) covered only 29 sq miles, whereas the 2024 trade area (in green) has expanded to 65 miles.
The Arcade is located in downtown Providence, so this increase in trade area size suggests that the venue is now attracting visitors from more suburban areas beyond the city center, which typically include more family-oriented and wealthier zones.
This nearly 200-year old shopping center exhibits our ingrained human tendency to congregate, conduct commerce, and socialize. It also shows the constant evolution of how we live, work, and play.
For more data-driven CRE insights, visit placer.ai/anchor.
Following a strong April when nationwide office visits rose 4.8% year-over-year, visits fell slightly in May 2025 as traffic fell 1.0% compared to May 2024. On a year-over-six-year basis (Yo6Y, or compared to 2019), visits were down 37.2% – a steep drop from April's 30.1% Yo6Y visit gap.
The weaker May numbers may be partially driven by a calendar shift, as May 2025 had an extra Saturday, and therefore one less workday, than either May 2024 or May 2019. Americans may have also chosen to take more PTO around Memorial Day this year – according to the TSA, airports were busier on the Friday before Memorial Day 2025 than they were on Friday, May 24th 2024.
But the muted May office data also highlights the persistent popularity of hybrid and remote work. According to Gallup, over half of U.S. employees work hybrid while over a quarter are fully remote – and the recent May data suggests that these work arrangements are proving difficult to change.
Diving into the market-level data reveals that New York City, NY and Miami, FL continue to lead the pack, with office visits down 18.4% and 19.6%, respectively, compared to 2019. But both cities also saw slight declines compared to May 2024's office numbers – highlighting once again the persistence of the new work arrangements and the overall slowing of the office recovery.
Southern hubs – specifically Atlanta, GA, Dallas, TX, and Houston, TX – followed New York and Miami, with visits down 32.1%, 35.5%, and 36.2% compared to May 2019. Dallas and Houston also saw their office visits increase compared to 2024, with Houston specifically seeing an 8.3% increase in YoY office visits, perhaps aided by corporate relocations to the two cities. Georgia and Texas also saw their populations increase in recent years, which may be contributing to these cities' office performance.
Meanwhile, the Yo6Y office visit gap in Washington, D.C., Boston, MA, Los Angeles, CA, Chicago, IL, Denver, CO, and San Francisco, CA ranged from 40.1% to 50.6%, with all the cities except for Boston also experiencing YoY declines.
The May 2025 Placer.ai Office Index highlights a persistent plateau in office recovery. While some regional bright spots exist, the return to pre-pandemic office traffic remains elusive, largely due to the enduring popularity of hybrid and remote work models.
For more data-driven commercial real estate insights, visit placer.ai/anchor.
Darden Restaurants, which counts Olive Garden and LongHorn Steakhouse among its portfolio of leading full-service restaurant (FSR) chains, has been on a solid growth trajectory: In March 2025, the company reported a 6.2% year-over-year (YoY) quarterly sales increase, fueled by expansion and a 0.7% bump in same-restaurant sales.
With Darden set to report again in June 2025, we dove into the data to see how the full-service restaurant (FSR) leader has performed so far this year.
In Q1 2025, overall visits to Darden Restaurants’ brand portfolio outpaced average visits per location, reflecting the company’s expansion in 2024, including the acquisition of Chuy’s. Olive Garden and LongHorn Steakhouse, both of which also increased their footprints over the past year, followed similar patterns – with LongHorn Steakhouse enjoying a modest 0.5% uptick in overall foot traffic.
A closer look at monthly visitation data reveals a more nuanced – and positive – picture.
Between January and May 2025, Darden recorded nearly uniform monthly YoY overall visit growth, with only February slipping into the red due to harsh weather and a leap-year comparison. And in April and May, average visits per location rose YoY for both the portfolio and its leading brands – a testament to Darden’s ongoing strength.
Unsurprisingly, LongHorn Steakhouse continued to outperform, drawing customers with the promise of a reasonably priced cut of quality meat – a particularly enticing value proposition as beef prices continue to rise.
Darden’s performance on Mother’s Day, an important milestone for the company, further underscores its positive trajectory.
Olive Garden is a major Mother’s Day destination, and its performance this year didn’t disappoint. May 11th, 2025 was the Italian-American cuisine giant’s single busiest day of the past 12 months, with foot traffic soaring 152.9% compared to an average day and 101.8% compared to an average Sunday. LongHorn Steakhouse experienced a similar surge, and both chains topped their Mother’s Day traffic from last year – showcasing their ability to capitalize on this crucial occasion.
Like Texas Roadhouse, LongHorn Steakhouse is also a major Father’s Day draw. And given its strong performance this year, the chain will certainly be one to watch when June 15th rolls around.
Darden’s recent results show resilience and a clear knack for meeting consumer demand, even in a challenging market. How will the company continue to fare as the year progresses?
Follow Placer.ai's data-driven dining analyses to find out.
Burger King is the latest quick-service restaurant (QSR) brand to jump on the LTO bandwagon, introducing a limited-time menu inspired by the much-anticipated How to Train Your Dragon movie. And though the film isn’t set to hit theaters until June 13th, the offering – which launched on Tuesday, May 27th – already appears to be boosting foot traffic.
On the day of the launch, visits to Burger King rose 6.2% above the chain’s year-to-date (YTD) Tuesday average. Momentum continued to build throughout the week, with May 30th seeing an 11.1% visit bump compared to an average Friday – and emerging as Burger King’s busiest day of the year so far. Year over year, too, Burger King registered increased traffic during the week of the launch – a trend that could intensify once the movie premieres.
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Mall visits increased across all formats in May 2025 as consumer confidence improved. Indoor malls posted the largest gains with a 6.7% year-over-year (YoY) increase in visits, followed by open-air shopping centers (+5.0%) and outlet malls (+3.9%).
The rise in mall visits for a second month in a row suggests that April's positive YoY visit trends were more than a temporary pull-forward of consumer demand in response to tariff uncertainty. Instead, the latest data indicates that the retail sector remains resilient despite the broader economic headwinds.
Some of May's strength was likely also driven by the sector's strong showing over Memorial Day weekend. Indoor malls and open-air shopping centers saw their YoY visits spike on the Saturday and Sunday before the holiday – in contrast with the wider brick-and-mortar retail industry that saw relatively flat YoY visit numbers over the long weekend.
This suggests that shopping centers continue to operate as more than just retail destinations. And malls' entertainment offerings – specifically movie theaters, which posted impressive Memorial Day box office numbers – likely helped boost traffic despite the more muted Memorial Day performance of other discretionary categories.
Diving into the demographic breakdown of mall visitors in May 2025 reveals the median household income (HHI) fell slightly for audiences across all mall formats – while visitation trends show an increase in average visit duration.
This suggests that malls' current resilience is not due to their effective appeal to higher-income shoppers during times of economic uncertainty, as the median HHI in their trade areas is on par with (and even slightly lower than) May 2024 levels. Instead, the longer visit duration suggests that top-tier malls are succeeding by positioning themselves as social hubs and experiential destinations – using their diverse tenant base to keep visits up also during times of reduced retail activity.
Malls are continuing to adapt to evolving consumer behaviors, with top-tier malls leaning into their role as multifaceted social and entertainment venues – positioning them well for continued growth and sustained relevance in a dynamic economic landscape.
For more data-driven consumer insights, visit placer.ai/anchor.
The first Lollapalooza – a four-day music festival – took place in 1991. Chicago’s Grant Park became the event’s permanent home (at least in the United States) in 2005, drawing thousands of revelers and music fans to the park each year.
This year, the festival once again demonstrated its powerful impact on the city. On August 1st, 2024, visits to Grant Park surged by 1,313.2% relative to the YTD daily average, as crowds converged on the park to see Chappell Roan’s much-anticipated performance. And during the first three days of the event, the event drew significantly more foot traffic than in 2023 – with visits up 18.9% to 35.9% compared to the first three days of last year’s festival (August 3rd to 5th, 2023).
Lollapalooza led to a dramatic spike in visits to Grant Park – and it also attracted a different type of visitor compared to the rest of the year.
Analyzing Grant Park’s captured market with Spatial.ai’s PersonaLive dataset reveals that Lollapalooza attendees are more likely to belong to the “Young Professionals” and “Ultra Wealthy Families” segment groups than the typical Grant Park visitor.
By contrast, the “Near-Urban Diverse Families” segment group, comprising middle-class diverse families living in or near cities, made up only 6.5% of visitors during the festival, compared to 12.0% during the rest of the year.
Additionally, visitors during Lollapalooza came from areas with higher HHIs than both the nationwide baseline of $76.1K and the average for park visitors throughout the year. Understanding the demographic profile of visitors to the park during Lollapalooza can help planners and city officials tailor future events to these segment groups – or look for ways to make the festival accessible to a wider range of music lovers.
Lollapalooza’s impact on Chicago extended beyond the boundaries of Grant Park, with nearby hotels seeing remarkable surges in foot traffic. The Congress Plaza Hotel on South Michigan Avenue witnessed a staggering 249.1% rise in visits during the week of July 29, 2024, compared to the YTD visit average. And Travelodge on East Harrison Street saw an impressive 181.8% increase. These spikes reflect the festival’s draw not just for locals but for out-of-town visitors who fill hotels across the city.
The North Michigan Avenue retail corridor also enjoyed a significant increase in foot traffic during the festival, with visits on Thursday, August 1st 56.0% higher than the YTD Thursday visit average. On Friday, August 2nd, visits to the corridor were 55.7% higher than the Friday visit average. These numbers highlight Lollapalooza’s role in driving economic activity across Chicago, as festival-goers venture beyond the park to explore the city’s vibrant retail and hospitality offerings.
City parks often serve as community hubs, and Flushing Meadows Corona Park in Queens, NY, has been a major gathering point for New Yorkers. The park hosted one of New York’s most beloved summer concerts – Governors Ball – which moved from Governors Island to Flushing Meadows in 2023.
During the festival (June 9th -11th, 2024), musicians like Post Malone and The Killers drew massive crowds to the park, with visits soaring to the highest levels seen all year. On June 9th, the opening day of the festival, foot traffic in the park was up 214.8% compared to the YTD daily average, and at its height, on June 8th, the festival drew 392.7% more visits than the YTD average.
The park also hosted other big events this summer – a July 21st set by DMC helped boost visits to 185.1% above the YTD average. And the Hong Kong Dragon Boat Festival on August 3rd and 4th led to major visit boosts of 221.4% and 51.6%, respectively.
These events not only draw large crowds, but also highlight the park’s role as a space where cultural and civic life can find expression, flourish, and contribute to the health of local communities.
Analyzing changes in Flushing Meadows Corona Park’s trade area size offers insight into how far people are willing to travel for these events. During Governors Ball, for example, the park’s trade area ballooned to 254.5 square miles, showing the festival's wide appeal. On July 20th, by contrast, when the park hosted several local bands and DJs, the trade area was a much more modest 57.0 square miles.
Summer events drive community engagement, economic activity, and civic pride. Cities that invest in their parks and event hubs, fostering lively and inclusive spaces, can create lasting value for both residents and visitors, enriching the cultural and social life of urban areas.
For more data-driven civic stories, visit Placer.ai.
The pandemic and economic headwinds that marked the past few years presented the multi-billion dollar hotel industry with significant challenges. But five years later, the industry is rallying – and some hotel segments are showing significant growth.
This white paper delves into location analytics across six major hotel categories – Luxury Hotels, Upper Upscale Hotels, Upscale Hotels, Upper Midscale Hotels, Midscale Hotels, and Economy Hotels – to explore the current state of the American hospitality market. The report examines changes in guest behavior, personas, and characteristics and looks at factors driving current visitation trends.
Overall, visits to hotels were 4.3% lower in Q2 2024 than in Q2 2019 (pre-pandemic). But this metric only tells part of the story. A deeper dive into the data shows that each hotel tier has been on a more nuanced recovery trajectory.
Economy chains – those offering the most basic accommodations at the lowest prices – saw visits down 24.6% in Q2 2024 compared to pre-pandemic – likely due in part to hotel closures that have plagued the tier in recent years. Though these chains were initially less impacted by the pandemic, they were dealt a significant blow by inflation – and have seen visits decline over the past three years. As hotels that cater to the most price-sensitive guests, these chains are particularly vulnerable to rising costs, and the first to suffer when consumer confidence takes a hit.
Luxury Hotels, on the other hand, have seen accelerated visit growth over the past year – and have succeeded in closing their pre-pandemic visit gap. Upscale chains, too, saw Q2 2024 visits on par with Q2 2019 levels. As tiers that serve wealthier guests with more disposable income, Luxury and Upscale Hotels are continuing to thrive in the face of headwinds.
But it is the Upper Midscale level – a tier that includes brands like Trademark Collection by Wyndham, Fairfield by Marriott, Holiday Inn Express by IHG Hotels & Resorts, and Hampton by Hilton – that has experienced the most robust visit growth compared to pre-pandemic. In Q2 2024, Upper Midscale Hotels drew 3.5% more visits than in Q2 2019. And during last year’s peak season (Q3 2023), Upper Midscale hotels saw the biggest visit boost of any analyzed tier.
As mid-range hotels that still offer a broad range of amenities, Upper Midscale chains strike a balance between indulgence and affordability. And perhaps unsurprisingly, hotel operators have been investing in this tier: In Q4 2023, Upper Midscale Hotels had the highest project count of any tier in the U.S. hotel construction and renovation pipeline.
The shift in favor of Upper Midscale Hotels and away from Economy chains is also evident when analyzing changes in relative visit share among the six hotel categories.
Upper Midscale hotels have always been major players: In H1 2019 they drew 28.7% of overall hotel visits – the most of any tier. But by H1 2024, their share of visits increased to 31.2%. Upscale Hotels – the second-largest tier – also saw their visit share increase, from 24.8% to 26.1%.
Meanwhile, Economy, Midscale, and Upper Upscale Hotels saw drops in visit share – with Economy chains, unsurprisingly, seeing the biggest decline. Luxury Hotels, for their parts, held firmly onto their piece of the pie, drawing 2.8% of visits in H1 2024.
Who are the visitors fueling the Upper Midscale visit revival? This next section explores shifts in visitor demographics to four Upper Midscale chains that are outperforming pre-pandemic visit levels: Trademark Collection by Wyndham, Holiday Inn Express by IHG Hotels & Resorts, Fairfield by Marriott, and Hampton by Hilton.
Analyzing the captured markets* of the four chains with demographics from STI: Popstats (2023) shows variance in the relative affluence of their visitor bases.
Fairfield by Marriott drew visitors from areas with a median household income (HHI) of $84.0K in H1 2024, well above the nationwide average of $76.1K. Hampton by Hilton and Trademark Collection by Wyndham, for their parts, drew guests from areas with respective HHIs of $79.6K and $78.5K – just above the nationwide average. Meanwhile, Holiday Inn Express by IHG Hotels & Resorts drew visitors from areas below the nationwide average.
But all four brands saw increases in the median HHIs of their captured markets over the past five years. This provides a further indication that it is wealthier consumers – those who have had to cut back less in the face of inflation – who are driving hotel recovery in 2024.
(*A chain’s captured market is obtained by weighting each Census Block Group (CBG) in its trade area according to the CBG’s share of visits to the chain – and so reflects the population that actually visits the chain in practice.)
Much of the Upper Midscale visit growth is being driven by chain expansion. But in some areas of the country, the average number of visits to individual hotel locations is also on the rise – highlighting especially robust growth potential.
Analyzing visits to existing Upper Midscale chains in four metropolitan areas with booming tourism industries – Salt Lake City, UT, Palm Bay, FL, San Diego, CA, and Richmond, VA – shows that these markets feature robust untapped demand.
Utah, for example, has emerged as a tourist hotspot in recent years – with millions of visitors flocking each year to local destinations like Salt Lake City to see the sights and take in the great outdoors. And Upper Midscale hotels in the region are reaping the benefits. In H1 2024, the overall number of visits to Upper Midscale chains in Salt Lake City was 69.4% higher than in H1 2019. Though some of this increase can be attributed to local chain expansion, the average number of visits to each individual Upper Midscale location in the area also rose by 12.5% over the same period.
Palm Bay, FL (the Space Coast) – another tourist favorite – is experiencing a similar trend. Between H1 2019 and H1 2024, overall visits to local Upper Midscale hotel chains grew by 36.4% – while the average number of visits per location increased a substantial 16.9%. Given this strong demand, it may come as no surprise that the area is undergoing a hotel construction boom. Upper Midscale hotels in other areas with flourishing tourism sectors, like San Diego, CA and Richmond, VA, are seeing similar trends, with increases in both overall visits and and in the average number of visits per location.
Though Economy chains have underperformed versus other categories in recent years, the tier does feature some bright spots. Some extended-stay brands in the Economy tier – hotels with perks and amenities that cater to the needs of longer-stay travelers – are succeeding despite category headwinds.
Choice Hotels’ portfolio, for example, includes WoodSpring Suites, an Economy chain offering affordable extended-stay accommodations in 35 states. In H1 2024, the chain drew 7.7% more visits than in the first half of 2019 – even as the wider Economy sector continued to languish. InTown Suites, another Economy extended stay chain, saw visits increase by 8.9% over the same period.
And location intelligence shows that the success of these two chains is likely being driven, in part, by their growing appeal to young, well-educated professionals. In H1 2019, households belonging to Spatial.ai: PersonaLive’s “Young Professionals” segment made up 9.6% of WoodSpring Suites’ captured market. But by H1 2024, the share of this group jumped dramatically to 13.3%. At the same time, InTown Suites saw its share of Young Professionals increase from 12.0% to 13.4%.
Whether due to an affinity for prolonged “workcations” (so-called “bleisure” excursions) or an embrace of super-commuting, younger guests have emerged as key drivers of growth for the extended stay segment. And by offering low–cost accommodations that meet the needs of these travelers, Economy chains can continue to grow their share of the pie.
The hospitality industry recovery continues – led by Upper Midscale Hotels, which offer elevated experiences that don’t break the bank. But today’s market has room for other tiers as well. By keeping abreast of local visitation patterns and changing consumer profiles, hotels across chain scales can personalize the visitor experience and drive customer satisfaction.
The past few years have provided the tourism sector with a multitude of headwinds, from pandemic-induced lockdowns to persistent inflation and a rise in extreme weather events. But despite these challenges, people are more excited than ever to travel – more than half of respondents to a recent survey are planning on increasing their travel budgets in the coming months.
And while revenge travel to overseas destinations is still very much alive and well, the often high costs associated with traveling abroad are shaping the way people choose to travel. Domestic travel and tourism are seeing significant growth as more affordable alternatives.
This white paper takes a closer look at two of the most popular domestic tourism destinations in the country – New York City and Los Angeles. Over the past year, both cities have continued to be leading tourism hotspots, offering a wealth of attractions for visitors. What does tourism to these two cities look like in 2024, and what has changed since before the pandemic? How have inflation and rising airfare prices affected the demographics and psychographics of visitors to these major hubs?
Analyzing the distribution of domestic tourists across CBSAs nationwide from May 2023 to April 2024 reveals New York and Los Angeles to be two of the nation’s most popular destinations. (Tourists include overnight visitors staying in a given CBSA for up to 31 days).
The New York-Newark-Jersey City, NY-NJ-PA metro area drew the largest share of domestic tourists of any CBSA during the analyzed period (2.7%), followed closely by the Los Angeles-Long Beach-Anaheim, CA CBSA (2.5%). Other domestic tourism hotspots included Orlando-Kissimmee-Sanford, FL (tied for second place with 2.5% of visitors), Dallas-Fort Worth-Arlington, TX (1.9%), Las Vegas-Henderson-Paradise, NV (1.8%), Miami-Fort Lauderdale-Pompano Beach, FL (1.8%), and Chicago-Naperville, Elgin, IL-IN-WI (1.6%).
The Big Apple. The City That Never Sleeps. Empire City. Whatever it’s called, New York City remains one of the most well-known tourist destinations in the world. And for many Americans, New York is the perfect place for an extended weekend getaway – or for a multi-day excursion to see the sights.
But where do these NYC-bound vacationers come from? Diving into the data on the origin of visitors making medium-length trips to New York City (three to seven nights) reveals that increasingly, these domestic tourists are coming from nearby metro areas.
Between 2018-2019 and 2023-2024, for example, the number of tourists visiting New York City from the Philadelphia metro area increased by 19.2%.
The number of tourists coming from the Boston and Washington, D.C metro areas, and from the New York CBSA itself (New York-Newark-Jersey City, NY-NJ-PA) also increased over the same period.
Meanwhile, further-away CBSAs like San Francisco-Oakland-Berkeley, CA, Atlanta-Sandy Springs-Alpharetta, GA, and Miami-Fort Lauderdale-Pompano Beach, FL fed fewer tourists to NYC in 2023-2024 than they did pre-pandemic. It seems that residents of these more distant metro areas are opting for vacation destinations closer to home to avoid the high costs of air travel.
Diving even deeper into the characteristics of visitors taking medium-length trips to New York City reveals another demographic shift: Tourists staying between three and seven nights in the Big Apple are skewing younger.
Between 2018-2019 and 2023-2024, the share of visitors to New York City from areas with median ages under 30 grew from 2.1% to 4.5%. Meanwhile, the share of visitors from areas with median ages between 31 and 40 increased from 34.3% to 37.7%.
The impact of this trend is already being felt in the Big Apple, with The Broadway League reporting that the average age of audiences to its shows during the 2022- 2023 season was the youngest it had been in 20 seasons.
The shift towards younger tourists can also be seen when examining the psychographic makeup of visitors to popular attractions in New York City. Analyzing the captured markets of major NYC landmarks with data from Spatial.ai’s PersonaLive dataset reveals an increase in households belonging to the “Educated Urbanites” segment between 2018-2019 and 2023-2024.
These well-educated, young singles are increasingly visiting iconic NYC venues such as the Whitney Museum of American Art, The Metropolitan Museum of Art, The American Museum of Natural History, and the Statue of Liberty. This shift highlights the growing popularity of these attractions among young, educated singles, reflecting a broader trend of increased domestic tourism among this demographic.
New York City’s tourism sector is adapting to meet the changing needs of travelers, fueled increasingly by younger visitors who may be unable to take a costly international vacation. How have travel patterns to Los Angeles changed in response to increasing travel costs?
While New York City is the East Coast’s tourism hotspot, Los Angeles takes center stage on the West Coast. And as overseas travel has become increasingly out of reach for Americans with less discretionary income, the share of domestic tourists originating from areas with lower HHIs has risen.
Before the pandemic, 57.6% of visitors to LA came from affluent areas with median household incomes (HHIs) of over $90K/year. But by 2023-2024, this share decreased to 50.7%. Over the same period, the share of visitors from areas with median HHIs between $41K and $60K increased from 9.7% to 12.5%, while the share of visitors from areas with HHIs between $61K and $90K rose from 32.1% to 35.8%.
Diving into the psychographic makeup of visitors to popular Los Angeles attractions – Universal Studios Hollywood, Disneyland California, the Santa Monica Pier, and Griffith Observatory – also reflects the above-mentioned shift in HHI. The captured markets of these attractions had higher shares of middle-income households belonging to the “Family Union” psychographic segment in 2023-2024 than in 2018-2019.
Experian: Mosaic defines this segment as “middle income, middle-aged families living in homes supported by solid blue-collar occupations.” Pre-pandemic, 16.0% of visitors to Universal Studios Hollywood came from trade areas with high shares of “Family Union” households. This number jumped to 18.8% over the past year. A similar trend occurred at Disneyland, Santa Monica Pier, and Griffith Observatory.
And like in New York City, growing numbers of visitors to Los Angeles appear to be coming from nearby areas. Between 2018-2019 and 2023-2024, the share of in-state visitors to major Los Angeles attractions increased substantially – as people likely sought to cut costs by keeping things local.
Pre-pandemic, for example, 68.9% of visitors to Universal Studios Hollywood came from within California – a share that increased to 72.0% over the past year. Similarly, 59.7% of Griffith Observatory visitors in 2018-2019 came from within the state – and by 2023-2024, that number grew to 64.7%.
Even when times are tight, people love to travel – and New York and Los Angeles are two of their favorite destinations. With prices for airfare, hotels, and dining out increasing across the board, younger and more price-conscious households are adapting, choosing to visit nearby cities and enjoy attractions closer to home. And as the tourism industry continues its recovery, understanding emerging visitation trends can help stakeholders meet travelers where they are.
