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Charting Value Grocery’s Visit Growth
Limited-assortment value grocery stores like Aldi and Grocery Outlet Bargain Market have thrived in recent years. How are these chains faring as inflation cools and consumer confidence returns? We take a closer look.
Bracha Arnold
Jun 18, 2024
3 minutes

Limited-assortment value grocery stores like Aldi and Grocery Outlet Bargain Market have thrived in recent years, as inflation-wary consumers sought out ways to save money at the till. 

But how are these chains faring in 2024? Have cooling inflation and increased consumer confidence put a dent in their performance? We dove into the data to find out. 

Limited-Assortment Value Grocers Outperform

As the name suggests, limited-assortment grocery stores are known for carrying fewer products than traditional grocery stores in a bid to cut down on overhead costs and pass savings on to consumers. These chains also utilize other methods, such as private label brands, opportunistic merchandising, and fewer in-store amenities, to keep prices low.  

And foot traffic data shows that in the first part of 2024, consumers continued flocking to these brands to grab groceries at a discount – driving year-over-year (YoY) foot traffic growth that far outperformed that of traditional grocery stores. In May 2024, for example, visits to the overall grocery segment grew by 7.9% YoY, while Aldi and Grocery Outlet Bargain Market experienced YoY growth of 26.3%, 14.3%, and respectively.

Monthly visits to Aldi, Grocery Outlet Bargain Market, and overall grocery chains compared to previous year

Visits Per Location Increases

Some of this foot traffic growth can be attributed to the two chains’ continued expansion: Aldi added dozens of new stores in 2023 – with hundreds more in the pipeline – and Grocery Outlet Bargain Market also significantly grew its footprint. But the average number of visits to both brands’ individual locations also increased, again outpacing traditional grocery, showing that their expansion is meeting robust demand.

Monthly visits per location to Aldi, Grocery Outlet Bargain Market, and traditional grocery chains compared to 2023

No Limitation On Loyalty

Looking into the loyalty rates of visitors to these limited-assortment value chains provides more reason for optimism for the sector: Over the past three years, Aldi and Grocery Outlet Bargain Market both saw an increase in loyal visits – defined as those made by people who frequented the chains at least four times in a month.

In April 2022, for example, 28.0% of visits to Aldi and 27.0% of visits to Grocery Outlet Bargain Market were made by people who visited the chains at least four times during the month – but by 2024, these shares grew to 30.1% and 30.2%, respectively. A similar trend was observed in May 2024. 

Increasingly, it seems, people are doing at least part of their routine weekly grocery shopping at these limited-assortment chains. And with consumers continuing to seek ways to save money, these grocers are well-positioned to continue growing their visit shares.

Percentage of visits by visitors who frequented chains - Aldi & Grocery Outlet Bargain Market - four or more times in April and May 2024

Grocery Gains

The limited-assortment, value grocery model continues to prove its staying power, with impressive foot traffic, visits per location, and loyalty rates.

Will the segment continue on its upward trajectory?

Visit Placer.ai to find out. 

Article
Placer 100 Index for Retail & Dining: Introduction and May 2024 Recap
Introducing the Placer 100 Index for Retail & Dining – a curated, dynamic list of leading chains that offers insight into wider trends impacting the retail, dining, and shopping center segments.
Addison Southerland
Jun 17, 2024
5 minutes

About the Placer 100 Index for Retail & Dining: The Placer 100 Index for Retail & Dining is a curated, dynamic list of leading chains that often serve as prime tenants for shopping centers and malls. The index includes chains from various industries, such as superstores, grocery, dollar stores, dining, apparel, and more. Among the notable chains featured are Walmart, Target, Costco, Kroger, Ulta Beauty, The Home Depot, McDonald’s, Chipotle, Crunch Fitness, and Trader Joe's. The goal of the list is to provide insight into the wider trends impacting the retail, dining, and shopping center segments.

Retail and Dining are Heating Up in Time for Summer

Foot traffic patterns at leading chains can serve as an interesting proxy for consumer sentiment – offering a glimpse into the overall health of the retail and dining spaces. And analyzing the YoY foot traffic performance of the Placer 100 Index for Retail & Dining over the past twelve months reveals that, for the most part, major retail and dining players have enjoyed consistently strong visit growth. In November and December 2023 – during the height of last year’s holiday shopping season – foot traffic to the chains included in the Index increased 2.9% and 3.7% respectively, compared to the equivalent period of 2022. 

And although 2024 opened with a slight, weather-driven YoY decline in visits, retail and dining foot traffic quickly bounced back, finishing out May with a 5.1% increase. This springtime jump was partly due to two special calendar days – Mother’s Day weekend, and Memorial Day weekend – both of which drove bigger visit spikes this year than in 2023. 

These robust visitation patterns highlight consumer resilience in the face of headwinds – and may be an encouraging indicator of a thriving summer ahead.

Year over year change in monthly visits to the Placer 100 Index for Retail & Dining

Mapping Out May’s Performance: Cross-Regional Gains

Zooming into the Index’s regional performance during May 2024 uncovers impressive positive YoY visit growth across the nation. 

The Midwest led the way, buoyed by strong YoY foot traffic growth in South Dakota (6.7%), Michigan (6.4%), and North Dakota (6.4%).  But the two states with the biggest YoY visit boosts – Vermont (7.4%) and New Hampshire (7.0%) – were in the Northeast, and the South and West performed well too. This impressive increase in retail and dining visits was observed across the vast majority of the continental U.S., regardless of population size and local weather conditions. Such widespread growth indicates a robust and uniform recovery in consumer activity nationwide, suggesting that factors beyond regional characteristics, such as slowing inflation and increased consumer confidence, played a significant role in driving this trend.

Change in visits to Placer 100 Index, May 2024 compared to May 2023

Who were May’s Top Retail and Dining Performers?

Drilling down into the rankings of individual chains in the index can highlight some of the key trends shaping retail and dining this year.

Value-oriented retailers – including Aldi, Ollie’s Bargain Outlet, and Dollar General, – featured prominently among May’s top performers, both for YoY chain-wide visits and for YoY average visits per location. This robust showing demonstrates the continued draw of budget fare, which has been observed across a wide range of segments – from grocery to apparel

The quest for savings spilled over into other segments as well. Value gym Crunch Fitness, which grew its footprint significantly over the past year, ranked among the  top performers both for overall visits and for visits per location – showcasing the success of its expansion strategy. And casual dining chains Chili’s Grill & Bar and Buffalo Wild Wings also made the list, with YoY visit growth likely driven by successful value promotions

Top 10 chains by year-over-year visit growth in visits and visits per location, May 2024 compared to May 2023

And This Month’s Placer 100 Winner is (Drum Roll Please): ...Chili’s Grill & Bar!

Indeed, Chili's Grill & Bar – propelled by its hit Big Smasher Burger promotion – has emerged as this month's leading chain, topping the charts both for overall visits (26.3%) and for average visits per location (26.1%). 

Hungry, budget-conscious diners can get Chili’s Big Smasher as part of the chain’s signature 3 for Me deal, which lets diners choose a beverage, starter, and main course starting at $10.99. And the offering, which was launched on April 29th, 2024, has become a sensation – going viral on TikTok and garnering significant media attention. 

The promotion is competitively priced against QSR offerings, at a time when fast-food chains have seen slowing sales due to cutbacks by inflation-wary consumers. Chili's has been praised for delivering exceptional value – and taking a closer look at weekly visitation trends shows that this strategy is paying off. Chili’s saw a surge of weekly visit growth beginning the week of the promotion (April 29th), and has continued thriving since. This highlights the importance of understanding consumer needs and finding ways to deliver value.

Change in weekly visits to Chili's Grill & Bar compared to the week of Jan. 1, '24

Looking Ahead

Will June continue to see a rise in retail and dining visits as summer approaches? Will the success of retail and dining foot traffic remain evenly spread across regions, even as some areas are more affected by summer heat? And will value-oriented retailers continue to dominate the ten top performers in retail and dining?

Visit Placer.ai to find out. 

Article
Dispatches from the Front Lines of the Restaurant Value Wars of 2024
R.J. Hottovy
Jun 14, 2024

It’s no secret that the restaurant category is starting to get more promotional. As consumers–especially lower income consumers–have shifted toward substitute food retail channels like value grocers, warehouse clubs, and convenience stores due to the compounded effect of food-away-from home inflation, restaurant chains across all tiers are resorting to increased promotional activity to drive visit trends.

Over the past few weeks, we’ve discussed that several casual dining chains had seen success through all-you-can eat and other deep discount promotions. Last week, we noted that Chili’s had been outperforming broader casual-dining category averages through its value messaging. We also noted the success of Buffalo Wild Wings All-You-Can Eat wings promotions on Monday and Wednesdays starting in mid-May. Below, we show visit trends to Buffalo Wild Wings on Mondays and Wednesdays compared to their year-to-date averages since the beginning of March. The promotion has helped to drive incremental visits on two traditionally slower days. During May, the chain was seeing visits greater than 30% its normal daily visit count for Mondays and Wednesdays during the earlier part of the promotion and exceeding 50% during the latter part of the month. While it's unlikely that this promotion will be permanent–restaurants have to work with their suppliers ahead of time to make sure they have sufficient food for promotions like this–but given the success, the chain may consider running during other months (and potentially other days of the week) later this year.

However, as we noted in our recap of this year’s National Restaurant Association show, QSR chains have started to get more promotional ahead as they look to recapture visit share lost to value grocers, dollar stores, and c-stores (especially within lower-income trade areas). McDonald’s will launch a national $5 value menu promotion on June 25, but it’s clear that other QSR chains are already seeing success with their competing $5 promotions. Below, we show year-over-year weekly visit trends from March through early June for the major QSR burger chains. Burger King launched its own $5 Your Way Meal value menu this past week, and has seen visit trends accelerate since then. Starbucks–which has historically stayed away from discounts as a way to protect its premium brand position–also surprised the industry by announcing a $5-$7 “pairings menu” this week.

Easing commodity costs have allowed restaurants to get more promotional, although when paired with rising labor costs (especially in California, which we covered last week), it does set up an environment where restaurant profits will likely be squeezed over the next several months. Also, substitute food retail channels are likely to introduce their own price reductions in the months to come (as we’ve already seen from Walmart).

Article
Convenience Stores: A Strong Start to the Unofficial Summer Season
Elizabeth Lafontaine
Jun 14, 2024

Summer has unofficially arrived, and with that comes the desire to relax, unwind and travel. And despite some of the economic uncertainty still facing consumers, 2024 is off to a surprising start for traffic in certain parts of retail. According to AAA, auto traffic growth for Memorial Day weekend was projected to grow by 4% compared to last year and by almost 2% versus 2019. Car travel has long been seen as the value-based travel method across the U.S., and who can forget the allure of the “summer road trip”. But inflationary pressures may have made it less appealing over the past few years.  In the most recent consumer price index for May 2024, a drop in gasoline prices was a large positive contributor to the overall rate of 3.3%, which could provide a stronger consumer push for summer car travel.

With the positive momentum in auto traffic and gas prices, gas station and convenience store traffic has greatly benefited since Memorial Day weekend. In fact, visits to chains from May 20 to June 10 this year increased by 11% compared to the same weeks in 2023 and 15% versus 2022. Traffic to convenience stores and gas chains is up almost 30% compared to the same weeks in 2019. Traffic growth steadily climbed over the course of the three weekends measured, and the weeks had some of the highest growth rates so far in 2024 with the exception of a week in March. Even with the projected increase in auto traffic across the country, convenience and gas is the summer blockbuster, building on the consumer trends of the past year and the successful strategies of various retailers.

Wawa, in particular, saw strong visit patterns in the first unofficial few weeks of summer travel. The chain at a total level is up an impressive 14% year-over-year for the measured weeks. Looking at Wawa’s performance across various states, Florida drove much of the growth in traffic as the weather heats up, and outperformed some of the brand’s stronghold states like Pennsylvania & New Jersey. Average dwell times at Wawa locations in Florida are almost a minute higher than the chain average, highlighting that stores are not only pulling in more visits, but keeping visitors in-store for longer. The strong performance of the Florida locations, even during the off season, corroborates the brand’s investment in expansion across the state. One might suspect that Wawa is well positioned heading into the remainder of the summer with its coastal strategy.

Will C-stores continue to grow traffic as we officially enter the summer season? All signs point to yes, even if gas prices rise due to increased demand. Chains have done a fantastic job of enticing consumers with unique food offerings and might become the must-visit destination before heading to the beach this summer.

Article
Digging Into Darden: Q2 2024 Update
Darden Restaurants, Inc. operates a portfolio that includes some of the biggest names in full-service dining, including Olive Garden and LongHorn Steakhouse. How are these restaurants performing as Q3 2024 approaches? We take a closer look.
Bracha Arnold
Jun 13, 2024
3 minutes

Darden Restaurants, Inc. operates a portfolio that includes some of the biggest names in full-service dining, including Olive Garden, LongHorn Steakhouse, Cheddar’s Scratch Kitchen, Yard House, Ruth’s Chris Steak House, Bahama Breeze, and Eddie V’s Prime Seafood.

How are these restaurants performing as Q3 2024 approaches? We took a closer look at the location analytics to find out which restaurant chains are thriving in today’s challenging economic climate. 

Getting Back to the Garden

Darden’s three largest restaurant chains – Olive Garden, LongHorn Steakhouse, and Cheddar’s Scratch Kitchen – are some of the best-known names in casual, full-service dining. These chains have a strong presence across the country and have experienced mainly positive YoY foot traffic this year so far. 

Although foot traffic was lower YoY in January and April 2024, these dips can be attributed to external factors, such as January’s inclement weather and an April calendar shift (i.e. the timing of Easter, as well as the extra Saturday in April 2023). And in May the three chains quickly rebounded, ending the month with respective YoY visit increases of 2.4%, 6.4%, and 2.3%.

Monthly visits to Olive Garden, LongHorn Steakhouse, and Cheddar's Scratch Kitchen compared to 2023

Smaller Brands Showing Visit Strength

Darden operates various smaller brands offering different dining styles and price points, ranging from upscale options like Eddie V’s and Ruth’s Chris Steakhouse to more casual spots like Bahama Breeze and Yard House. These smaller chains also experienced strong visitation patterns in early 2024 – with May YoY visits up between 3.9% and 8.5%.

Monthly visits to Yard House, Eddie V's Prime Seafood, Ruth's Chris Steak House, and Bahama Breeze compared to 2023

Special Calendar Days Drive Visits

Darden’s strong February and May showings were likely fueled, in part, by two distinctly important days on the Darden restaurant calendar: Valentine’s Day and Mother’s Day. 

In absolute terms, Olive Garden – Darden’s largest chain by far – drew the most visits on both holidays as compared to a January 1, 2024 baseline, claiming the top spot this year as America’s favorite Mother’s Day destination. But on a relative basis, Darden’s premium brands Eddie V’s and Ruth Chris experienced the biggest visit spikes, as people splurged on celebratory outings. And laid-back chain Bahama Breeze saw a sustained visit boost from Valentine’s Day through Mother’s Day, likely owing to its strong presence in Florida – making it an attractive destination for the snowbirds and vacationers who visit the state during the winter.

And surprisingly, even casual dining venue Yard House – known for its beer and sports atmosphere rather than romantic setting – experienced a Valentine’s Day visit boost. This suggests that there is a tangible benefit from these holidays across a wide range of dining styles – and restaurant operators can use these insights to encourage visits on such occasions.

Baseline change in weekly visits to major Darden brands compared to a January 2024 baseline

No Missed-Steaks Here

Darden continues to attract customers to its restaurants in spite of a challenging economy by offering a variety of dining choices and capitalizing on popular dining-out occasions such as Mother’s Day and Valentine’s Day.

Will the company’s visit growth continue to trend upward as 2024 wears on? 

Follow Placer.ai for the latest data-driven dining insights.

Article
2024 Retail and Dining Trends Update
Are full-service restaurants making a comeback? And what is the state of retail in early 2024? We dove into the data to find out.
Ezra Carmel
Jun 12, 2024
3 minutes

After a frigid start to the year, how have retail and dining foot traffic fared in the subsequent months? We dove into the data to find out.

Overall Retail and Dining Traffic: YoY Increases

Last year was all about experiences. But in 2024, consumer demand is once again striking a balance between “fun and stuff.” Though both retail and dining foot traffic were weighed down by January 2024’s extreme temperatures, the two categories bounced back in February, going on to see consistently positive YoY foot traffic growth through May. 

May 2024’s strong showing was likely driven in part by impressive visit boosts on two important calendar highlights: Mother’s Day weekend and Memorial Day weekend. On both of these occasions, retail and dining foot traffic outperformed 2023 levels, a further sign of consumer resilience this year.

visits to overall retail and dining categories - compared to 2023, and Mother's and Father's Day weekends compared to previous year

Darlings of Dining: Fast Casual, QSR and Full Service Growth

And drilling down deeper into data shows that some of this dining growth is being driven by full-service restaurants – another sign that the segment may be experiencing a comeback.

For quite some time, casual dining concepts – including both fast-casual & QSR – have had the upper hand among dining formats, as consumers sought inexpensive ways to splurge and cut back on full-service indulgences. But FSR has begun to rally, with experiential concepts, eatertainment, and breakfast-first chains driving significant traffic

And location analytics points to a much more level playing field this year, with FSR YoY visit growth outperforming fast-casual & QSR in both March and in May. May’s visit boost in particular was likely aided by holiday visits – on both Mother’s Day and Memorial Day, full-service restaurants drew outsize crowds eager to enjoy nice meals out with friends and family.

Monthly visits to full-service, fast-casual, and quick-service restaurants compared to 2023

Mapping Fast Casual & QSR and Full Service Trends

A look at statewide visit data for both fast-casual & QSR and for full-service chains during the past three months – comparing March to May 2024 to the equivalent period of last year – shows both segments doing remarkably well throughout most of the U.S.

In the fast-casual & QSR space, all 50 states enjoyed positive YoY visit growth over the past three months – led by North Dakota (6.8%), New Hampshire (5.3%), Minnesota (5.1%), New Mexico (4.3%), and Rhode Island (4.2%). And in FSR, 42 states enjoyed positive growth – with some of the same states, including Rhode Island, New Hampshire, and New Mexico, claiming top spots.

Year-over-year visit growth to fast-casual, full-service, and quick service restaurants, March - May 2024 compared to March - May 2023

Looking Ahead

Will full service continue its turnaround in the second half of 2024 and can fast-casual & QSR maintain its strength? How will overall retail traffic fare during the summer months and critical back-to-school season? 

Visit Placer.ai to find out. 

Reports
INSIDER
The Healthcare Opportunity in Grocery
As healthcare continues to evolve, nontraditional providers like grocery stores are cementing their roles as key players in the space. How do wellness offerings impact grocery store visitation patterns? We dove into the data to find out.
September 12, 2024
7 minutes

Uncovering the Healthcare Opportunity in Grocery

Grocery chains in the United States are increasingly investing in on-site healthcare clinics, transforming their stores into hubs for both food and wellness. While grocery stores have long featured pharmacies and some basic healthcare services like vaccinations, recent years have seen a shift towards more extensive healthcare offerings. 

Today, many grocery stores offer a range of services – from primary and urgent care to dental and mental health care. In addition to providing an important community service, grocery-anchored healthcare clinics can boost foot traffic at chains, help health providers reach more patients, and allow shoppers to manage their health and home needs in one convenient trip. 

This white paper examines the impact these in-store clinics have on grocery chain visitation patterns and trade area characteristics. Are shoppers more or less likely to make repeat visits to grocery stores with healthcare services? And how does the addition of a clinic affect the demographic profile of a grocery store’s captured market? The report examines these questions and more, offering insights for stakeholders across the grocery and healthcare industries.

Health Clinics Lead to Healthy Foot Traffic Boosts

Analyzing foot traffic to grocery stores with and without in-store clinics shows the positive impact of these services: Across chains, locations with on-site healthcare offerings drew more visits in H1 2024 than their chain-wide averages.

The Kroger Co., which operates numerous regional banners as well as its own eponymous chain, has been a leader in in-store healthcare services since the early aughts. The company introduced its in-store medical center, The Little Clinic in 2003 – and today operates over 225 Little Clinic locations across its Kroger banner, as well as regional chains Dillons, Jay C Food Stores, Fry’s, and King Soopers.

And in H1 2024, the eight Dillons locations with clinics saw, on average, 93.0% more visits per location than the chain’s banner-wide average. Jay C, which offers two in-store clinics, also saw visits to these venues outpace the H1 2024 banner-wide average by 92.9%. For both chains, relatively small overall footprints may contribute to their outsize visit differences: Indiana-focused Jay C operates just 22 locations, all in the Hoosier State, while Kansas-based Dillons has some 64 locations.  

But similar patterns, if somewhat less pronounced, could be observed at Kroger (43.0%), Fry’s (19.2%), and King Soopers (16.5%) – as well as at H-E-B (14.5%), which boasts its own expanding network of in-store clinics. 

The Doctor is in (Higher HHI Areas)

Analyzing the trade areas of grocery stores with healthcare clinics shows that these services tend to draw more affluent visitors from within the stores’ trade areas. 

For some chains, including King Soopers, H-E-B, and Jay C, the clinics are positioned to begin with in areas serving higher-income communities. The median household income (HHI) of King Soopers’ in-store clinic’s potential markets, for example, came in at $92.3K in H1 2024 – significantly above the chain’s overall potential market median HHI of $88.1K. Similarly, the potential markets of H-E-B and Jay C Food Stores with clinics had higher median HHIs than the chains’ overall averages.  

And for all three chains, stores with clinics tended to attract visitors from captured markets with even higher median HHIs – showing that within these affluent communities, it is the more well-to-do customers that tend to frequent these venues. (A chain or store’s potential market is obtained by weighting each CBG in its trade area according to the size of the population – thus reflecting the general composition of the community it serves. A chain or store’s captured market, on the other hand, is obtained by weighting each CBG according to its share of visits to the business in question – and thus represents the population that actually visits it in practice.)

Other brands, including Fry’s, Kroger, and Dillons, have positioned clinics in stores with potential market median HHIs slightly below chain-wide averages. But within these markets, too, it is the more affluent consumers that are visiting these stores, pushing up the median HHI of their captured markets. 

These patterns highlight that, for now, grocery store clinics tend to attract consumers on the upper ends of local income spectrums. This information can be utilized by healthcare professionals and grocery store owners to pinpoint neighborhoods that may be open to grocery-anchored clinics, or to take steps to increase penetration in other areas. 

Kroger’s In-Store Clinics Offer Community Blueprint 

Supermarket giant Kroger is a major player in the world of grocery-anchored healthcare, offering visitors access to pharmacies, clinics, and telehealth options via its grocery stores. What impact has the company’s embrace of healthcare had on visits and loyalty? 

Convenience for All: Clinics Draw Families

An analysis of household compositions across the potential and captured markets of Kroger-owned stores with and without Little Clinic offerings suggests that families with children are extremely receptive to these services. 

In H1 2024, Kroger, King Soopers, Fry’s, Jay C, and Dillons all featured captured markets with higher shares of STI: PopStats’ “Households With Children” segment than their potential ones – highlighting the chains’ appeal for families. But the share of parental households in those stores with Little Clinics jumped significantly higher for all five banners. 

The share of families with children in King Soopers’ overall captured market stood at 28.3% in H1 2024, higher than the 27.2% in its potential one. But the households with children in the captured markets of King Soopers locations with Little Clinics was significantly higher – 30.6% – and similar patterns emerged at Jay C, Dillons, Kroger, and Fry’s. 

This special draw is likely linked to the clinics' focus on family health services like physicals, nutrition plans, and vaccines. The convenience of being able to take care of healthcare, grocery shopping, and pharmacy needs all in one go makes these stores particularly attractive to parents. And this jump in foot traffic shows the strategic advantage of incorporating healthcare services into the retail environment.

Wellness Options, Loyal Shoppers

Providing essential healthcare services at the supermarket can establish a grocery chain as a crucial part of a shopper's daily life, enhancing visitor loyalty, and helping nurture long-term customer relationships. Indeed, in-store clinics offer a unique opportunity for grocery providers to connect with customers on a level that extends beyond the transactional.

An analysis of several Kroger-branded locations in the Cincinnati metro area showcases the profound impact in-store clinics can have on customer loyalty. In H1 2024, stores with Little Clinics had significantly higher shares of repeat visitors – defined as those making six or more stops at the store during the analyzed period – than those without. 

For instance, 36.4% of visitors to a Kroger Marketplace store with an in-store clinic in Harrison, Ohio, frequented the location at least six times during the first half of 2024. But over the same period, only 29.0% of visitors stopped by at least six times to a nearby Kroger location in Cleves, Ohio – just ten miles away. Similarly, 30.7% of visitors to the Beechmont Ave. Kroger Food & Drug location with a clinic visited at least six times in H1 2024, compared to 23.0% for the nearby Ohio Pike Kroger store.

This trend was consistent across the analyzed locations, with those offering in-store clinics attracting significantly higher shares of loyal visitors. These metrics support the value of offering additional services as a draw for frequent visitors, while also providing the clinics themselves with the visitor volume needed to operate profitably.  

Texas Strong: H-E-B’s Wellness Mission

Texan grocery chain H-E-B is beloved across the state – and though the chain isn’t new to the healthcare scene, it has been doubling down on wellness. In 2022, H-E-B launched H-E-B Wellness, a healthcare platform that offers patrons a variety of medical services, including – as of today –  some 12 primary care clinics, many of them inside stores. 

Community Care at H-E-B

H-E-B stores with primary care clinics are helping to cement the grocer’s role as a convenient one-stop for local residents – allowing them to drop in to a nearby location for both daily grocery needs and wellness care. 

H-E-B has always placed a premium on community, stepping up to help local residents in times of need. And though the chain as a whole draws an overwhelming majority of its visitors from nearby areas, those with clinics do so even more effectively. In H1 2024, some 83.6% of visitors to H-E-B came from less than 10 miles away. But for locations with primary care clinics, this share increased to 88.0%. 

This suggests that wellness services are particularly appealing to nearby residents, strengthening H-E-B’s connection with local consumers even further. And for a grocery store centered on community engagement, the integration of health services into its offerings is proving to be a winning strategy.

Wellness Wins Over Middle-Class Visitors

H-E-B has been steadily expanding its primary care offerings since it launched the Wellness concept, adding two primary clinics at locations in Cypress, TX and Katy, TX in June 2023. Following the opening of these clinics – which operate Mondays through Fridays – both locations saw marked increases in the share of “Urban Cliff Dwellers” in their weekday captured markets. This STI: Landscape segment group encompasses families both with and without children, earning modest incomes and enjoying middle-class pleasantries.  

Between June 2022 - May 2023, the share of “Urban Cliff Dwellers” in the weekday captured markets of the Cypress and Katy locations stood at 9.5% and 7.2%, respectively. But once the stores had clinics in place, those numbers jumped to 12.4% and 11.0%, respectively. 

This increase in the stores’ reach among “Urban Cliff Dwellers” immediately following the clinics’ openings suggests that in addition to more affluent consumers, middle-class families also harbor considerable interest in these services. As more retailers continue making inroads into the healthcare sector, they may find similar success in attracting diverse groups of convenience-seeking shoppers.

Grocery and Health Care: A Winning Combination

As grocery stores lean into healthcare, they are transforming into multifaceted hubs that offer both essential health services and everyday shopping needs. Retailers like Kroger and H-E-B are reaping the benefits of boosted foot traffic, higher-income visitors, and strengthened community ties – while offering their shoppers convenience that helps streamline their daily routines.  

INSIDER
Retail Giants in 2024: Walmart, Costco, and Target's Competitive Edge
See how retail giants Walmart, Costco, and Target fared in the first half of 2024 – and explore factors contributing to their success.
August 23, 2024
7 minutes

Strategies for Retail Giants

Walmart, Target, and Costco are three of the most popular retailers in the country, drawing millions of shoppers through their doors each day. Each of these retail giants boasts distinct strengths and strategies that cater to their unique customer bases, allowing them to thrive in a highly competitive market. 

This white paper takes a closer look at some of the factors that are helping the three chains flourish. How does Walmart’s positioning as a family-friendly retailer help it drive visits in its more competitive markets? How can Target leverage its reach to drive more loyal visits? And what does the increase in young shoppers frequenting membership warehouse clubs mean for Costco? 

We dove into the location analytics to explore these questions further. 

Year-Over-Year Visit Growth 

Examining monthly visitation patterns for the three retail giants shows Costco’s wholesale club model leading the way with consistent year-over-year (YoY) visit growth – ranging from 6.1% in stormy January 2024 to 13.3% in June. Family favorite Walmart followed closely behind, seeing YoY foot traffic growth during all but two months, when visits briefly trailed slightly behind 2023 levels before rebounding.

Target, meanwhile, had a slower start to the year, with visits trending below 2023 levels for most of January to April. Over this same period (the three months ending May 2024), Target reported a 3.7% decline in YoY comparable sales. But since then, things have begun to turn around for the chain, with YoY visits rising in May (2.5%), June (8.9%), and July (4.7%). This renewed visit growth into the second half of the year bodes well for the superstore – and the ongoing back-to-school season may well push visits up further as the summer winds down. 

For all three chains, Q2 2024’s visit success has likely been bolstered in part by summer deals and intensifying price wars – as the retailers slash prices to woo inflation-weary consumers back to the store.   

Changing Consumer Habits

Over the past few years, consumer behaviors have been changing rapidly in response to shifting economic conditions. This next section explores some of these changes at Walmart, Target, and Costco, to better understand what may be driving these shifts. 

Less Mission-Driven Shopping – Except at Costco

One way that consumers have traditionally responded to inflation and other headwinds has been through the adoption of mission-driven shopping – making fewer, but longer, trips to retailers, so that every visit counts. Superstores and wholesale clubs, which offer one-stop shopping experiences, have long been prime destinations for these extended shopping trips. And even during periods when visits have lagged, these retailers have often benefited from extended dwell times – leading to bigger basket sizes. 

A look at changes in average dwell times at Walmart and Target suggests that as YoY visits have picked up, dwell times have come down – perhaps reflecting a normalization of consumers’ shopping patterns. With inflation stabilizing and gas prices lower than they were in 2022 and 2023, customers may feel less pressure to consolidate shopping trips than they have in recent years. 

In contrast, Costco’s comparatively long dwell times have remained stable over the past several years. The warehouse club’s bulk offerings, plentiful free samples, and inexpensive food court encourage shoppers to spend more time browsing the aisles than they would at other retailers. And even if mission-driven shopping continues to subside, Costco customers will likely keep on making extra-long shopping trips. 

Increased Competition from Dollar Stores

While inflation is cooling faster than expected, prices remain high, and new players are stepping into the retail space occupied by Walmart, Target, and Costco – especially dollar stores. Though higher-income customers increasingly rely on the three retail giants for many of their purchases, customers of more modest means are often drawn to the rock-bottom prices offered at dollar stores. 

And analyzing the cross-shopping patterns of visitors to Walmart, Target, and Costco shows that growing shares of visitors to the three behemoths also visit Dollar Tree on a regular basis. In Q2 2019, the share of visitors to Walmart, Target, and Costco who frequented Dollar Tree at least three times ranged between 9.8% and 13.7%. But by Q2 2024, that share rose to 16.7%-21.6%.  

Dollar Tree is leaning into this increased interest among superstore shoppers. Over the past year, Dollar Tree added some 350 Dollar Tree locations, even as it shuttered nearly 400 Family Dollar stores. And the chain recently acquired the leases of some 170 99 Cents Only Stores – offering Dollar Tree access to a customer base accustomed to buying everything from groceries to household goods. As Dollar Tree continues to grow its footprint and expand its food offerings, the chain will be better positioned than ever to provide a real challenge to Walmart, Target, and Costco.

Still, the three retail giants each have unique offerings that distinguish them from dollar stores. This next section examines what sets Walmart, Target, and Costco apart – and how they can continue to strengthen their competitive edge. 

Inside the Giants’ Playbooks

With competition on the rise, Walmart, Target, and Costco must display agility in navigating an ever-evolving market landscape. This section dives into the data for each chain’s more successful metro areas to see what factors are helping them outperform nationwide averages – and what metrics the retailers can harness to try to replicate these results nationwide. 

Wealthier Visitors Drive Loyalty at Target

Target recently expanded its Target Circle Rewards program, rolling out three new tiers for its 100 million members. And this focus on loyalty has proven successful for the chain. Demographic and visitation data reveal a strong correlation between the median household incomes (HHIs) of Target locations’ captured markets across CBSAs (core-based statistical areas), and their share of loyal visitors in Q2 2024: CBSAs where Target locations’ captured markets had higher median HHIs also tended to draw more repeat monthly visitors.

Target’s captured markets in the Los Angeles-Long Beach-Anaheim, LA CBSA, for example, featured a median HHI of $89.8K in Q2 2024 – and 48.0% of the chain’s LA visitors frequented a Target at least twice a month during the quarter. Target stores in the Chicago-Naperville-Elgin, IL-IN-WI CBSA, where the chain’s captured markets had a median HHI of $88.7K in Q2 2024, also had a loyalty rate of 48.0%. 

Target generally attracts a more affluent audience than Walmart. And even as the superstore slashes prices to attract more price-conscious consumers, the retailer is also taking steps likely to enhance its popularity among higher-income households. In April 2024, Target debuted a paid membership tier within its loyalty program offering perks like same-day delivery for a fee. Maintaining and expanding these premium offerings will be key for Target as it seeks to attract more affluent  customers and replicate its high-performing results in CBSAs nationwide.

Costco’s Younger Audience 

The persistent inflation of the past few years, while challenging for some retailers, has also created new opportunities – particularly for wholesalers. Membership warehouse clubs, including Costco, are gaining popularity among younger shoppers, a cohort often looking for new ways to stretch their more limited budgets. An October 2023 survey revealed that nearly 15% of respondents aged 18 to 24 and 17% of those aged 25 to 30 shop at Costco.

A closer look at some of Costco’s best-performing CBSAs for YoY visit-per-location growth highlights the significance of these younger shoppers: In H1 2024, the company’s YoY visit-per-location growth was strongest in areas with higher-than-average shares of young urban singles.

For example, the San Diego-Chula Vista-Carlsbad, CA CBSA experienced visit-per-location growth of 10.4% YoY in H1 2024, while the nationwide average stood at 7.9%. And the CBSA’s share of Young Urban Singles, defined by the Spatial.ai: PersonaLive dataset as “singles starting their careers in trade and service jobs,” was 12.1%, well above Costco’s nationwide average of 7.3%. 

Walmart’s Family-Friendly Focus

Walmart is a one-stop shop for everything from affordable groceries to clothing to home furnishings, making it especially popular among families. The retailer actively courts this segment with baby offerings designed to meet the needs of both kids and parents, virtual offerings in the metaverse, and collectible toys.

And visitation data reveals a connection between the extent of different Walmart locations’ YoY visit growth and the share of households with children in their captured markets. 

In H1 2024, nationwide visits to Walmart increased by 4.1% YoY, while the share of households with children in the chain’s overall captured market hovered just under the nationwide baseline. But in some CBSAs where Walmart outpaced this nationwide growth, the retail giant also proved especially adept at attracting parental households – outpacing relevant statewide baselines. 

In Boston-Cambridge-Newton, MA, for example, Walmart experienced 5.0% YoY visit growth in H1 2024 – while the share of households with children in the chain’s local captured market stood 7% above the Massachusetts state average. And in Grand Rapids-Kentwood, MI, where Walmart’s share of parental households outpaced the Minnesota state average by an even wider 15% margin, the retailer saw impressive 7.3% YoY visit growth. This pattern repeated itself in other metro areas, suggesting that there may be a correlation between local Walmart locations’ visit growth and their relative ability to draw households with children.

Walmart can continue solidifying its market position by leaning into its family-oriented offerings and expanding its footprint in regions with growing populations of young families.

The Winning Retail Edge 

Walmart, Target, and Costco all experienced YoY visit growth in the final months of H1 2024, with Costco leading the way. And though the three chains still face considerable challenges, each one brings unique strengths to the table. By continuously innovating and responding to changing market conditions, Walmart, Target, and Costco can not only overcome obstacles but also leverage them to reinforce their market positions and drive continued growth.

INSIDER
How Local Events Promote Economic Growth: The Civic Impact of Summer Events
Dive into the data to find out how major summer events – including Lollapalooza in Chicago and Governors Ball in New York – drive community engagement and boost the local economy.
August 22, 2024
5 minutes

Lollapalooza: Energizing Chicago

The first Lollapalooza – a four-day music festival – took place in 1991. Chicago’s Grant Park became the event’s permanent home (at least in the United States) in 2005, drawing thousands of revelers and music fans to the park each year. 

This year, the festival once again demonstrated its powerful impact on the city. On August 1st, 2024, visits to Grant Park surged by 1,313.2% relative to the YTD daily average, as crowds converged on the park to see Chappell Roan’s much-anticipated performance. And during the first three days of the event, the event drew significantly more foot traffic than in 2023 – with visits up 18.9% to 35.9% compared to the first three days of last year’s festival (August 3rd to 5th, 2023).  

Change In Visitor Profile

Lollapalooza led to a dramatic spike in visits to Grant Park – and it also attracted a different type of visitor compared to the rest of the year. 

Analyzing Grant Park’s captured market with Spatial.ai’s PersonaLive dataset reveals that  Lollapalooza attendees are more likely to belong to the “Young Professionals” and “Ultra Wealthy Families” segment groups than the typical Grant Park visitor.

By contrast, the “Near-Urban Diverse Families” segment group, comprising middle-class diverse families living in or near cities, made up only 6.5% of visitors during the festival, compared to 12.0% during the rest of the year.

Additionally, visitors during Lollapalooza came from areas with higher HHIs than both the nationwide baseline of $76.1K and the average for park visitors throughout the year. Understanding the demographic profile of visitors to the park during Lollapalooza can help planners and city officials tailor future events to these segment groups – or look for ways to make the festival accessible to a wider range of music lovers.

Businesses Get Boosts

Lollapalooza’s impact on Chicago extended beyond the boundaries of Grant Park, with nearby hotels seeing remarkable surges in foot traffic. The Congress Plaza Hotel on South Michigan Avenue witnessed a staggering 249.1% rise in visits during the week of July 29, 2024, compared to the YTD visit average. And Travelodge on East Harrison Street saw an impressive 181.8% increase. These spikes reflect the festival’s draw not just for locals but for out-of-town visitors who fill hotels across the city.

The North Michigan Avenue retail corridor also enjoyed a significant increase in foot traffic during the festival, with visits on Thursday, August 1st 56.0% higher than the YTD Thursday visit average. On Friday, August 2nd, visits to the corridor were 55.7% higher than the Friday visit average. These numbers highlight Lollapalooza’s role in driving economic activity across Chicago, as festival-goers venture beyond the park to explore the city’s vibrant retail and hospitality offerings.

Queens Keeps it Cool

City parks often serve as community hubs, and Flushing Meadows Corona Park in Queens, NY, has been a major gathering point for New Yorkers. The park hosted one of New York’s most beloved summer concerts – Governors Ball – which moved from Governors Island to Flushing Meadows in 2023. 

During the festival (June 9th -11th, 2024), musicians like Post Malone and The Killers drew massive crowds to the park, with visits soaring to the highest levels seen all year. On June 9th, the opening day of the festival, foot traffic in the park was up 214.8% compared to the YTD daily average, and at its height, on June 8th, the festival drew 392.7% more visits than the YTD average. 

The park also hosted other big events this summer – a July 21st set by DMC helped boost visits to 185.1% above the YTD average. And the Hong Kong Dragon Boat Festival on August 3rd and 4th led to major visit boosts of 221.4% and 51.6%, respectively. 

These events not only draw large crowds, but also highlight the park’s role as a space where cultural and civic life can find expression, flourish, and contribute to the health of local communities.

The Reach and Resonance of Events

Analyzing changes in Flushing Meadows Corona Park’s trade area size offers insight into how far people are willing to travel for these events. During Governors Ball, for example, the park’s trade area ballooned to 254.5 square miles, showing the festival's wide appeal. On July 20th, by contrast, when the park hosted several local bands and DJs, the trade area was a much more modest 57.0 square miles.

Ready, Set, Summer

Summer events drive community engagement, economic activity, and civic pride. Cities that invest in their parks and event hubs, fostering lively and inclusive spaces, can create lasting value for both residents and visitors, enriching the cultural and social life of urban areas.

For more data-driven civic stories, visit Placer.ai

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