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Beauty retail continues to navigate a complex landscape in which discretionary spending remains constrained and digital and social commerce play an increasingly significant role. But diving into the foot traffic trends for Ulta Beauty and Bath & Body Works – two of the sector’s largest players – reveals how the right strategy can drive both brick-and-mortar and online growth in a dynamic retail environment.
Ulta delivered fiscal Q3 results that exceeded expectations. Management credited the success of Ulta Beauty Unleashed, including investments in digital capabilities, celebrity activations, and brand launches that strengthened both e-commerce and in-store performance. One of the key milestones for the company during the quarter included the launch of the Ulta Beauty Marketplace, which expands the assortment of products available to Ulta’s online shoppers.
And while year-over-year (YoY) visits and visits per venue were essentially flat in December 2025, foot traffic trends in recent months suggest the company could be on track for another positive quarter.
In its most recent earnings call, Bath & Body Works reported sales declines, pointing to macroeconomic pressure on consumers and an elevated promotional environment. In response, management outlined a “consumer-first formula” centered on product innovation, an elevated in-store experience, renewed cultural relevance, and enhanced digital discovery – including the launch of an Amazon storefront.
Yet Bath & Body Works’ YoY monthly visits remained positive throughout 2025 and into early 2026, indicating that the brand has maintained relevance even as consumers grew more value conscious. If Bath & Body Works can execute on its updated strategic direction, it may be positioned to build on its existing traffic momentum and improve overall performance in the months ahead.
Younger audience engagement emerged as a theme in both companies’ strategic discussions, whether by way of Ulta’s campus activations or Bath & Body Works’ network of influencers.
An AI-powered analysis of each brand’s potential versus captured markets – comparing the trade areas from which they could draw visitors with the households that ultimately account for in-store traffic – offers additional context to the companies’ investment in this key demographic.
In 2025, both retailers attracted an outsized share of family-oriented segments. Wealthy Suburban Families, Upper Suburban Diverse Families, and Near-Urban Diverse Families were overrepresented in captured markets relative to potential markets for both brands. Meanwhile, shares of Young Urban Singles, Young Professionals, and Educated Urbanites (well-educated, younger consumers) were smaller in both brands’ captured markets than in their potential markets.
The gap between captured and potential audiences points to a meaningful opportunity that Ulta and Bath & Body Works seem to understand. While both retailers resonate with established, family households, incremental growth may hinge on driving more traffic from younger consumers.
Ulta and Bath & Body Works’ traffic patterns suggest that beauty demand remains resilient, even as consumer spending patterns evolve. And both brands are positioning for their next phase of growth through multi-pronged strategies that address deepening engagement from younger audiences.
Will these beauty retailers build on their successes in the coming months? Visit Placer.ai/anchor to find out.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
For downtowns still waiting on office attendance or international tourism to fully rebound, Sacramento offers a more proactive recovery model. Rather than anchoring its future to any single demand driver, the city has spent the past several years deliberately engineering demand – using programming, placemaking, and policy to create the kinds of “social collisions” that give people reasons to show up, stay longer, and come back.
Like many cities, Sacramento has navigated prolonged disruptions to traditional downtown demand streams, from office attendance to international tourism and business travel. But instead of waiting for those patterns to fully normalize, city leaders have leaned into what they could control – regional identity and local draw.
Elevating the city’s creative and cultural assets while strengthening its positioning as the “Farm-to-Fork Capital of America” through major festivals like Terra Madre Americas, has helped Sacramento stabilize leisure visitation even amid broader uncertainty. Food-forward events, large-scale music festivals, and major league sports – including NBA Kings games and MLB Athletics games based in West Sacramento through 2027 – have created reasons to visit that do not depend on office mandates or long-haul travel.
And the impact of this strategy is showing up in visitor behavior. Weekend out-of-market visits to downtown Sacramento are on the rise, and visitors are staying longer – signaling sustained engagement with the urban core.
At the center of Sacramento’s strategy is a belief that programming functions as economic infrastructure. Over the past decade, the downtown has expanded from hosting a relatively limited number of annual events to more than 200 today, ranging from major festivals to weekly farmers markets.
These events translate directly into foot traffic and revenue for retail, dining, and entertainment. The chart below shows how local programming draws visitors into DOCO, the Downtown Commons entertainment and retail district adjacent to Golden 1 Center, with audience composition varying by event. Family-oriented programming such as the Sacramento Santa Parade attracts more affluent family households, while events like the California Brewers Festival draw a higher share of younger singles and early-career professionals.
Event days are also associated with longer dwell times within the district, suggesting deeper engagement with the surrounding retail environment.
The city has also taken other steps to generate “social collisions”. Working with the city’s nighttime economy manager, Sacramento introduced a limited entertainment permit that removes one-size-fits-all regulatory barriers and allows brick-and-mortar businesses to host local performances at a far lower cost. And these policy changes were reinforced with targeted investments – like a six-block illuminated pedestrian corridor connecting key downtown anchors, which shifts colors for Sacramento Kings games or seasonal moments.
Sacramento’s downtown recovery offers a clear lesson for cities navigating long-term structural change: Waiting for old patterns to return is far riskier than designing new ones. By leaning into culture and programming, Sacramento is strengthening the downtown economy while delivering value to local residents and the broader region.
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The Kroger Company closed Q4 2025 with an average 2.3% year-over-year (YoY) overall traffic growth and a 2.8% YoY increase in visits per venue across its 20+ banners, highlighting the ongoing resilience of the grocery category going into 2026. For the full year (2025), the company's overall traffic as well as average visits per venue increased 1.0% YoY.
But even as traffic increased, average dwell time across the company's banners decreased YoY – suggesting that consumers may be visiting Kroger stores more frequently but filling smaller baskets during each trip.
Traffic trends to Kroger's largest banners mirrored the company-wide performance with more visits but a shorter average dwell time compared to the previous year.
These patterns reflect larger trends seen across the grocery space, where traffic growth has been largely driven by an increase in shorter trips as shoppers split their lists across retailers and make more targeted visits based on price, promotion, or specific product needs. In this more fragmented and mission-driven environment, Kroger’s scale, private-label penetration, and data-driven promotional engine provide a competitive advantage. Still, in a market defined by shorter, targeted visits, sustainable growth will depend on Kroger’s ability to defend “share of list” while leveraging its operational efficiency and loyalty ecosystem to convert traffic gains into profitable sales.
For more data-driven retail insights, visit placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
The athletic apparel and sporting goods landscape has faced various headwinds throughout 2025 – from shifting consumer spending patterns to challenging macroeconomic conditions. Against this backdrop, an AI-powered analysis of Dick’s Sporting Goods, Academy Sports + Outdoors, and lululemon highlights where each brand may find momentum in 2026.
DICK’s delivered a solid fiscal Q3, and the most recent year-over-year (YoY) foot traffic data indicates that stability carried into the following months. The company continues to work through the integration of Foot Locker – streamlining inventory and refining operations – while simultaneously expanding its House of Sport and Field House concepts. Investment in these experiential formats underscores a strategic commitment to immersive retail and broader merchandise diversification to drive long-term growth.
Academy Sports + Outdoors delivered positive top-line growth and profitability in fiscal Q3, despite a modest decline in comparable sales. And while management noted record Black Friday performance, cooling same-store traffic persisted from November 2025 through January 2026.
Yet focusing solely on offline traffic may overlook several of Academy’s omnichannel growth drivers. The brand emphasized the connection between digital customer acquisition and continued store expansion, since a growing store footprint expands BOPIS fulfillment capacity. In this context, softer visit trends may reflect channel mix shifts, positioning the company for long-term growth.
Lululemon’s fiscal Q3 results reflected a bifurcated performance, with U.S. revenue declining modestly while international growth surged. At the time, management emphasized product innovation and global expansion as strategic priorities in 2026, reinforcing the brand’s long-term growth roadmap; so while recent YoY foot traffic trends point to some domestic pressure, the strength of lululemon’s international markets serves as a stabilizing force that could reignite engagement stateside over time.
Lululemon, Academy Sports + Outdoors, and DICK’s performance shows that strategy and execution across channels matters. DICK’s investment in specialized formats, Academy’s omnichannel push, and lululemon’s international expansion, each address distinct growth levers in a challenging discretionary environment.
For more data-driven retail insights, visit placer.ai/anchor.
Over the past two years, Costco has made several moves that risked upsetting its famously loyal customer base – including raising membership fees in September 2024 and restricting food court access to members only. But visit data suggests that, rather than deterring shoppers, these changes have supported rising engagement and a broadening customer base.
The chart below shows that Costco entered 2026 with solid visit momentum. Both total and same-store visits posted healthy year-over-year gains through the back half of 2025 and into January.
That resilience aligns with recent earnings reports, which show Costco delivering consistent mid-single-digit comparable sales growth throughout 2025. By raising the “cost of commitment,” Costco may be discouraging casual or opportunistic users while deepening engagement among shoppers who do the math and shop more frequently to justify the fee.
Perhaps the clearest signal of Costco’s durable positioning lies in its evolving demographic profile. While the chain continues to over-index on affluent consumers, it is also attracting a growing cohort of younger shoppers, reflected in the chart below by a rising share of “Contemporary Households” – a young-skewing segment comprising singles, married couples without children, and non-family households. As this cohort has expanded, Costco’s overall income profile has also subtly broadened.
The persistence of this shift despite higher fees challenges the notion that price increases drive exclusivity. For many households, the fee remains a rational trade-off for reliable savings – and the broader reach gives Costco added leverage to negotiate pricing and defend margins.
Costco’s recent moves show that pricing power and scale don’t have to be trade-offs. By pairing higher fees with stricter enforcement, the company is strengthening loyalty, preserving value perception, and widening its appeal to younger households – all while keeping traffic strong. That combination leaves Costco unusually well positioned as cost pressures persist: a retailer with both the volume to command supplier leverage and a member base committed enough to sustain it.
For more data-driven retail analyses, follow Placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
When grocery analysts think about low prices and private label, Trader Joe’s, Aldi, and Lidl often come to mind. And while all three operate in the value-driven grocery space, they differ meaningfully in how they run their stores, position their brands, and engage consumers. An AI-based analysis of shopping behavior and audience characteristics for each chain reveals how distinct brand strategies are influencing visit patterns and could continue to shape performance heading into 2026.
One of the defining themes of the 2025 retail narrative was the consumer’s continued focus on value, and the grocery sector was no exception. Trader Joe’s, Aldi, and Lidl – all known for extensive private label assortments and competitive pricing – each experienced positive year-over-year visit growth in all four quarters of 2025. And with the exception of Lidl in Q3, they consistently outperformed the broader grocery category, underscoring the enduring pull of value in a cost-conscious environment.
While some of that growth can be attributed to Aldi, Lidl, and Trader Joe’s expanding store footprints, increases in average visits per location suggest that demand rose alongside store count. If value remains a primary motivator in 2026, these low-price grocers appear well positioned to continue capturing incremental foot traffic.
Despite shared characteristics – private label dominance and ongoing expansion – Trader Joe’s, Aldi, and Lidl take very different approaches to the in-store experience. An analysis of visit length highlights how each brand’s balance of convenience and assortment influences how shoppers interact with its stores.
Across the grocery category, 22.1% of visits in 2025 lasted under 10 minutes – a higher share than at Trader Joe’s, Aldi, or Lidl. This likely reflects the widespread availability of curbside pickup and quick in-and-out trips at traditional grocers, which isn't offered at Trader Joe’s and Lidl and is only available in a limited capacity at Aldi. 18.2% of the grocery category’s visits also lasted between 10 and 15 minutes, reflecting many just slightly longer top-up visits consistent with the high-density presence of traditional grocers in many markets.
Trader Joe’s stands out for its concentration of mid-length visits. The chain posted the highest share of visits lasting 10 to 15 minutes and 15 to 30 minutes, suggesting a highly efficient shopping experience.
This pattern aligns with Trader Joe’s small-format stores and tightly curated assortment, where seasonal items and cult-favorite products anchor clear shopping missions. Shoppers appear to arrive with a plan and move quickly through the store – reinforcing Trader Joe’s strength as a fast, focused destination.
Aldi sees a higher share of visits in the 15 to 30 minute and 30 to 45 minute ranges than the grocery category overall, edging out Lidl slightly in both buckets. This suggests that Aldi’s limited-SKU and small-format model simplifies navigation and decision-making. Meanwhile, no-frills merchandising – with products often displayed in cartons or on pallets – supports its value perception, so shoppers still spend meaningful time winding the aisles to save money.
Lidl shows the strongest skew toward longer visits, including the highest share of visits lasting over 45 minutes (11.7%), exceeding Aldi, Trader Joe’s, and the grocery category overall.
This reflects Lidl’s positioning somewhere between a traditional grocery store and a superstore. Its in-store bakery, broader meat and dairy selections, housewares, and wider assortment require more time to navigate, and its stores are typically larger than Aldi’s while remaining smaller than conventional grocers. Together, these factors encourage more comprehensive stock-up trips.
Lidl’s relatively smaller store footprint network may also play a role, pushing shoppers to consolidate trips rather than supplementing with quick, nearby visits – a behavior more common in the broader grocery category.
Small, efficient store formats are a shared advantage for Trader Joe’s, Aldi, and Lidl, but the data suggests that footprint alone doesn’t define the shopping experience. Rather, each chain’s strategic differences meaningfully shape how consumers move through their stores.
At the same time, there is strong evidence that pickup remains a powerful draw for grocery shoppers – more than one in five grocery visits last under 10 minutes. If Trader Joe’s, Aldi, and Lidl want to capture more of those short trips, expanding convenient pickup options could be an opportunity worth exploring.
Trader Joe’s, Aldi, and Lidl may share a reputation for value, but they are not competing on the same terms. Each chain’s philosophy shapes how shoppers engage with its stores – Trader Joe’s through curated discovery, Aldi through uncompromising efficiency and low prices, and Lidl through a full grocery experience at a discount. As value remains a powerful driver of grocery traffic, continued success will depend on each brand doubling down on the elements of its model that set it apart and resonate most clearly with its core shopper.
Will 2026 be another stand-out year for these grocers? Visit Placer.ai/anchor to find out.
The grocery industry has navigated unprecedented challenges in recent years – from pandemic-driven shifts in consumer behavior and supply chain disruptions to rising costs, labor shortages, and increased operational demands. In the face of these hurdles, the category has been pushed to innovate, adapting everything from product selections to shopping formats to meet changing consumer expectations.
But within the grocery industry, some segments resonate particularly strongly with the 2024 consumer. This white paper dives into the data to explore two segments that have been leading category-wide visit growth for some time: specialty and fresh format stores, which focus on produce, organic foods, and culturally specific items (think Trader Joe’s, Sprouts Farmers Market, and H Mart, to name a few), and value grocery chains like Aldi, WinCo Foods, and Grocery Outlet Bargain Market. Location analytics show shoppers are increasingly drawn to these two grocery store types, a shift that has the potential to reshape the grocery landscape.
How did value and specialty grocery chains perform in Q3 2024 in comparison to traditional supermarkets like Kroger, Albertsons, and H-E-B? How does visitor behavior vary between the three grocery segments, and what differences can be observed in the demographic and psychographic make-ups of their trade areas? The report explores these questions and more below.
The grocery industry has performed well over the past few months, with steady weekly year-over-year (YoY) visit increases throughout Q3 2024. During the week of July 1st, the segment saw a 4.6% YoY foot traffic boost, likely driven by shoppers loading up on ingredients for Independence Day barbecues and picnics. And after tapering somewhat in early August, visits picked up again in September, with YoY increases ranging from 2.0% to 2.9% throughout the month. This positive growth is a good sign for the segment – which has experienced more than its fair share of challenges over the past few years.
Though the grocery category as a whole is thriving, a closer look at different segments within the industry reveals that some are seeing more significant growth than others.
Indeed, digging deeper into grocery visits throughout Q3 2024 reveals that much of the industry’s growth is being driven by specialty and fresh format stores and value grocery chains. The two segments offer markedly different shopping experiences: Specialty chains tend to emphasize harder-to-find ingredients and fresh produce – sometimes even at higher price points than traditional grocery stores – while value grocery stores focus on affordability. But both categories are experiencing outsize visit growth in 2024, highlighting consumers’ dual interest in both quality and value.
In July and August 2024, traditional supermarkets, specialty grocers, and value chains all experienced positive YoY visit growth. But while traditional grocery stores saw a 3.1% increase in July and just a 0.9% uptick in August, value and specialty chains saw YoY growth ranging from 4.7% to 7.7% during the two months. In September 2024, YoY visits to traditional grocery stores fell by 0.5%, while value and specialty chains saw 5.0% and 5.2% increases, respectively. For today’s consumer, it seems, savings are key – but specialty offerings also resonate strongly.
Today’s grocery shoppers are increasingly embracing specialty grocery options – and analyzing consumer driving habits to grocery stores shows that they are willing to go the extra mile to reach them.
Breaking down grocery visits by distance traveled reveals that just 18.5% of visits to specialty and fresh format grocery chains came from less than one mile away in Q3 2024 – compared to 23.9% for traditional grocery stores and 23.2% for value chains. Similarly, 31.3% of visits to specialty and fresh format grocery stores originated from one to three miles away, compared to 34.7% and 34.5% for the other analyzed segments.
On the flip side, some 26.4% of visits to specialty and fresh format stores were made by people traveling at least seven miles to do their shopping – compared to 22.7% and 21.4% for traditional and value chains, respectively. Specialty grocery operators can account for this difference, locating stores in areas accessible to geographically dispersed audiences eager to shop their unique offerings.
And a look at changes in visitor behavior at three key specialty chains – Trader Joe’s, Sprouts Farmers Market, and Great Wall Supermarket – shows that even as these brands expand their footprints, customers are increasingly willing to travel the distance to visit them. Between 2019 and 2024, all three chains saw a marked increase in the share of visitors traveling over seven miles to shop their offerings. .
Asian grocery chain Great Wall Supermarket, a relatively small regional chain with some 22 locations across eight states, saw the most significant increase in visits from afar over the analyzed period. In Q3 2024, 32.3% of visits to the chain originated from seven or more miles away, up from 28.3% in Q3 2019. Ranked America’s Best Supermarket by Newsweek in 2024, the chain’s wide selection of everything from seafood to fresh produce has made it a hit among Asian food aficionados – and as the supermarket’s reputation grows, so does its draw among customers living further away from its venues.
Consumer favorite Trader Joe’s and organic grocery chain Sprouts Farmers Market also grew their shares of long-distance visits between 2019 and 2024 – no small feat for the two chains, given their expansion over the past several years.
This travel distance snapshot serves as a reminder of the unique role played by specialty grocery stores that offer their customers unique shopping experiences, premium or organic products, and culturally specific items. Shoppers will go out of their way to travel to these stores – and even as they expand and become more readily accessible, their growing popularity makes them ever-more attractive destinations for customers coming from further away.
While visitors to specialty grocery chains often travel long distances for unique offerings, cost-conscious consumers at value stores exhibit other behaviors that differentiate them from traditional and specialty grocery shoppers.
The rising cost of living has pushed the discount retail segment into overdrive – and value grocery chains are also benefiting. The category has flourished in recent years, with many bargain-oriented grocery chains adding new stores at a rapid clip to meet burgeoning consumer demand.
Like visitors to specialty grocery chains, value grocery shoppers demonstrate segment-specific behaviors that reflect their preferences and habits. And perhaps most strikingly, foot traffic data reveals that these shoppers tend to stay longer in-store than visitors to traditional and specialty grocery chains.
In Q3 2024, 26.5% of visits to value grocery chains lasted longer than 30 minutes, compared to 23.4% for traditional grocery chains and 23.7% for specialty and fresh format chains. This suggests that these stores attract shoppers who take their time and carefully consider price points, looking for the best value for their dollar – a need that the chains they frequent seem to be meeting.
Given the tremendous success of the value grocery space in recent years, it may come as no surprise that some traditional supermarkets are getting in on the action by opening or expanding discount banners of their own. How do such off-shoot banners impact these grocers’ reach?
Cult-favorite Texas grocery chain H-E-B opened the first branch of its value banner, Joe V’s Smart Shop, in 2010. The discount arm currently includes 11 stores – mainly in the Houston area – with several new stores opening, or in planning stages, in Dallas.
And foot traffic data shows that Joe V's attracts mission-driven shoppers who make less frequent but significantly longer trips than visitors to traditional grocery stores. In Q3 2024, the average visit duration at Joe V’s was 37.8 minutes, compared to just 26.8 minutes at H-E-B – a full 11 minute difference. At the same time, while 38.5% of Q3 visits to H-E-B were made by customers frequenting the chain, on average, at least four times a month, just 11.8% of visits to Joe V’s were made by visitors reaching that threshold.
Joe V’s is also more likely than H-E-B to attract parental households, with 36.8% of its captured market made up of households with children – significantly higher than H-E-B’s 32.0%.
Together, these data points paint a picture of the average Joe V’s shopper: cost-conscious, likely to have children, and inclined to carefully plan shopping trips to maximize savings and cut down on grocery runs. This suggests that they are mission-driven and focused on stocking up rather than running out to grab ingredients as the need arises.
Major grocery store operators often operate a variety of store types at different price points to appeal to as many shoppers as possible, and Hy-Vee is no exception. The regional grocery favorite launched a discount chain, Dollar Fresh, in 2018 and currently operates 25 stores under that banner, aiming to attract middle-class, cost-conscious shoppers.
Using Experian’s Mosaic dataset to analyze Dollar Fresh’s trade area reveals that the chain’s captured market features significantly higher shares of lower-middle-class family consumers than its potential one – highlighting its special draw for these shoppers. (A chain’s potential market is obtained by weighting each Census Block Group (CBG) in its trade area according to population size, thus reflecting the overall makeup of the chain’s trade area. A business’ captured market, on the other hand, is obtained by weighting each CBG according to its share of visits to the chain in question – and thus represents the profile of its actual visitor base. Comparing a chain’s captured market to its potential one can serve as a helpful gauge of the brand’s success at attracting key audience segments.)
In Q3 2024, the “Pastoral Pride” family segment represented 11.4% of Dollar Fresh’s captured market, compared to just 5.3% of its potential market. This over-representation of lower-middle-class consumers from small towns in Dollar Fresh’s captured market indicates that the chain is especially effective at drawing customers that belong to this segment. Though Hy-Vee’s captured market also boasted a higher share of this demographic than its potential one in Q3, the difference was much smaller – and the chain’s overall reach among these consumers was more limited.
In contrast, Hy-Vee excels at attracting “Flourishing Families” – affluent, middle-aged families and couples – who made up 10.3% of the supermarket’s captured market in Q3 2024. Dollar Fresh’s captured market, on the other hand, featured a smaller share of this segment than its potential one – showing that the discount chain is of less interest to these consumers. So while Hy-Vee tends to appeal to higher-income families with more spending flexibility, value-conscious shoppers have been making their way to Dollar Fresh.
This audience segmentation analysis shows how value offerings help grocery chains attract wider audiences – and highlights the advantage of operating multiple store types to appeal to a broader range of shoppers.
People will always need access to a variety of fresh foods – ensuring that grocery stores and supermarkets continue to play a vital role in in the retail landscape. And while the category as a whole has continued to thrive even in today’s challenging environment, specialty and value grocery chains resonate particularly strongly with the 2024 consumer. As grocery retailers diversify their formats, those aligning with consumer preferences for affordability, uniqueness, and quality are well-positioned for continued growth.
Malls have come a long way since their introduction to the world in the 1950s. These gleaming retail hubs promised shoppers a taste of the American dream, offering a third place for teens, families, and everyone in between to shop, socialize, and hang out.
And though malls have faced challenges in recent years, as e-commerce and pandemic-induced store closures led to shifts in consumer habits, the outlook is brightening. Malls have embraced innovation, incorporating enhanced entertainment, dining, and experiential offerings that attract a diverse range of visitors and redefine their purpose.
This white paper takes a look at the recent location intelligence metrics to gain an understanding of the changes taking place at malls across the country – including both indoor malls and open-air shopping centers. The report explores questions like: Why do malls experience foot traffic bumps during the summer months? How much of an impact do movie theaters have on mall visits, and what can mall operators learn from the Mall of America and American Dream malls’ focus on experiential entertainment?
Mall visitation is highly seasonal, with strikingly consistent monthly visitation patterns. Each year, visits decline somewhat in February, pick up in March, and begin to trend upward again in May – before peaking again in August. Then, after a slower September and October, foot traffic skyrockets during the holiday season, spiking dramatically in December.
And while these trends follow similar patterns every year, comparing monthly visits throughout 2019, 2023, and 2024 (YTD) to each year’s own January baseline shows that this seasonality is growing more pronounced - especially for indoor malls.
Following a lackluster 2023, visits to both indoor malls and open-air shopping centers peaked higher in March 2024 than in 2019. And this summer, indoor malls in particular saw a much larger visit boost than in previous years. In August 2024, for example, visits to indoor malls were 27.3% higher than in January 2024 – a substantially higher baseline jump than that seen either in August 2019 (17.0%) or in August 2023 (12.0%). And though open-air shopping centers experienced a smaller summer visit boost, they too saw a bigger bump this year than in 2019 or in 2023.
But malls aren’t just seeing larger visit spikes this year relative to their January baselines – they are also drawing bigger crowds than they did in 2023.
Between June and August 2024, indoor malls and open-air shopping centers both experienced year-over-year (YoY) visit growth. Indoor malls saw the largest YoY foot traffic boost (3.7%) – perhaps owing in part to 2024’s record-breaking heat, which led many patrons to seek refuge in air conditioned spaces. Still, open-air shopping centers, which feature plenty of air conditioned stores and restaurants, also enjoyed a YoY visit boost of 2.8% during the analyzed period.
Malls’ strong summer baseline and YoY foot traffic growth built upon the strong performance seen during most of 2024 so far, leading to the question: What is driving malls’ positive momentum? We delve into some of the factors propelling these changes below.
One offering that continues to play a significant role in driving foot traffic to malls is on-site movie theaters. Summer blockbuster releases, in particular, help attract crowds to theaters, in turn boosting overall visits to malls.
Much like malls, movie theaters have also proven their resilience over the past few years. While pundits fretted about the theater’s impending death, production houses were busy releasing blockbuster after blockbuster and shattering box-office records at an impressive clip. And while 2023 was certainly a banner year for blockbuster summer releases, 2024 has had its fair share of stunning box-office successes, leading to major visit boosts at theaters across the country.
Analyzing visits to malls with and without movie theaters highlights the impact of these summer Hollywood hits. Between June and August 2024, malls with theaters saw bigger visit boosts compared to a monthly year-to-date (YTD) average than malls without – an effect observed both for indoor malls and for open-air shopping centers.
For both mall types, the gap between centers with and without movie theaters was most pronounced in July 2024, likely owing to the release of Inside Out 2 in mid-June as well as the July releases of Deadpool & Wolverine and Twister. But in June and August 2024, too, centers with movie theaters sustained particularly impressive visit boosts – a solid sign that movie theaters and malls remain a winning combination.
Malls with movie theaters also drew higher shares of evening visits (7:00 PM - 10:00 PM) this summer than those without. Between June and August 2024, for example, evening outings accounted for 22.9% of visits to open-air shopping centers with movie theaters – compared to 18.2% of visits to centers without theaters. Indoor malls with theaters also saw a larger share of evening visits than those without – 18.1% compared to 15.0%.
This increase in evening traffic is likely driven by major summer movie releases and the flexibility of summer schedules, with many visitors – including families – taking advantage of late-night outings without the concern of early wakeup calls. These summer visitation trends benefit both theaters and malls, opening up opportunities for increased sales through concessions, promotions, and evening deals that attract a more relaxed and engaged crowd.
Analyzing the demographics of malls’ captured markets also reveals that centers with movie theaters are more likely to attract certain family-oriented segments than those without. (A mall’s captured market consists of the mall’s trade areas – the census block groups (CBGs) feeding visitors to the mall – weighted according to each CBG’s actual share of visits to the mall.)
Between June and August 2024, for example, 14.2% of the captured markets of open-air shopping centers with movie theaters were made up of “Wealthy Suburban Families” – compared to 9.7% for open-air shopping centers without theaters.
Indoor malls saw a similar pattern with regard to “Near-Urban Diverse Families”: Middle class families living in and around cities made up 9.0% of the captured markets of indoor malls with movie theaters, compared to 7.1% of the captured markets of those without.
This increase in foot traffic from middle-class and wealthy family segments can be a boon for malls and retail tenants – driving up food court profits and bolstering sales at stores with kid-friendly offerings.
Malls have long positioned themselves as destinations for summer entertainment as well as retail therapy, holding – in addition to back to school sales – events like Fourth of July celebrations and even indoor basketball and arena football games. And during the summer months, malls attract visitors from further away.
Between June and August 2024, indoor malls drew 18.2% of visitors from 30+ miles away – compared to just 16.7% during the first five months of the year. Similarly, open-air shopping centers drew 19.6% of visits from 30+ miles away during the summer, compared to 17.1% between January and May.
Extended daylight hours, summer trips away from home, and more free time are likely among the contributors to the summer draw for long-distance mall visitors. But in addition to their classic offerings – from movie theaters to stores and food courts – malls have also invested in other kinds of unique experiences to attract visitors. This next section takes a look at two mega-malls winning at the visitation game, to see what sets them apart.
The Minneapolis-based Mall of America opened in 1992, redefining the limits of what a mall could offer. The mall boasts hundreds of stores, games, rides, and more – and is constantly expanding its attractions, cementing its status as a top destination for retail and entertainment.
Between June and August 2024, Mall of America experienced a 13.8% YoY visit increase, far outperforming the 3.7% visit boost seen by the wider indoor mall space. And as a major tourist attraction – the mall hosted a series of Olympic-themed events throughout the summer – it also drew 41.6% of visits from 30+ miles away. This share of distant visitors was significantly higher than that seen at the mall during the first five months of 2024, and more than double the segment-wide summer average of 18.2%.
The Mall of America also seems to be attracting more upper-middle-class families during the summer than other indoor malls: Between June and August 2024, some 18.0% of Mall of America’s captured market consisted of “Upper Suburban Diverse Family Households” – a segment including upper-middle-class suburbanites – compared to just 11.1% for the wider indoor mall segment. The increased presence of these families at the Mall of America may be driven by the variety of events offered during the summer.
In 2019, the American Dream Mall in New Jersey opened and became the second-largest mall in the country. Since the mall opened its doors, it has also focused on blending retail and entertainment to draw in as wide a range of visitors as possible – and summer 2024 was no exception.
The mall hosted the Arena Football League Championship, ArenaBowl XXXIII, on Friday, July 19th. The event successfully attracted a higher share of visitors traveling from 30+ miles away compared to the average summer Friday – 35.4% compared to 25.7%.
Visits to the mall on the day of the championship were also 13.6% higher than the Friday visit average for the period between June and August 2024, showcasing the mall’s ability to draw in crowds by hosting major events.
Malls – both indoor and open-air – continue to evolve while playing a central role in the American retail landscape. Increasingly, malls are emerging as destinations for more than just shopping – especially during the summer – driving up foot traffic and attracting visitors from near and far. And while much is often said about the impact of holiday seasons on mall foot traffic, summer months offer another opportunity to boost mall visits. Malls that can curate experiences that resonate with their clientele can hope to see foot traffic growth – in the summer months and beyond.
New York City is one of the world’s leading commercial centers – and Manhattan, home to some of the nation's most prominent corporations, is at its epicenter. Manhattan’s substantial in-office workforce has helped make New York a post-pandemic office recovery leader, outpacing most other major U.S. hubs. And the plethora of healthcare, service, and other on-site workers that keep the island humming along also contribute to its thriving employment landscape.
Using the latest location analytics, this report examines the shifting dynamics of the many on-site workers employed in Manhattan and the up-and-coming Hudson Yards neighborhood. Where does today’s Manhattan workforce come from? How often do on-site employees visit Hudson Yards? And how has the share of young professionals across Manhattan’s different districts shifted since the pandemic?
Read on to find out.
The rise in work-from-home (WFH) trends during the pandemic and the persistence of hybrid work have changed the face of commuting in Manhattan.
In Q2 2019, nearly 60% of employee visits to Manhattan originated off the island. But in Q2 2021, that share fell to just 43.9% – likely due to many commuters avoiding public transportation and practicing social distancing during COVID.
Since Q2 2022, however, the share of employee visits to Manhattan from outside the borough has rebounded – steadily approaching, but not yet reaching, pre-pandemic levels. By Q2 2024, 54.7% of employee visits to Manhattan originated from elsewhere – likely a reflection of the Big Apple’s accelerated RTO that is drawing in-office workers back into the city.
Unsurprisingly, some nearby boroughs – including Queens and the Bronx – have seen their share of Manhattan worker visits bounce back to what they were in 2019, while further-away areas of New York and New Jersey continue to lag behind. But Q2 2024 also saw an increase in the share of Manhattan workers commuting from other states – both compared to 2023 and compared to 2019 – perhaps reflecting the rise of super commuting.
Commuting into Manhattan is on the rise – but how often are employees making the trip? Diving into the data for employees based in Hudson Yards – Manhattan’s newest retail, office, and residential hub, which was officially opened to the public in March 2019 – reveals that the local workforce favors fewer in-person work days than in the past.
In August 2019, before the pandemic, 60.2% of Hudson Yards-based employees visited the neighborhood at least fifteen times. But by August 2021, the neighborhood’s share of near-full-time on-site workers had begun to drop – and it has declined ever since. In August 2024, only 22.6% of local workers visited the neighborhood 15+ times throughout the month. Meanwhile, the share of Hudson Yards-based employees making an appearance between five and nine times during the month emerged as the most common visit frequency by August 2022 – and has continued to increase since. In August 2024, 25.0% of employees visited the neighborhood less than five times a month, 32.5% visited between five and nine times, and 19.2% visited between 10 and 14 times.
Like other workers throughout Manhattan, Hudson Yards employees seem to have fully embraced the new hybrid normal – coming into the office between one and four times a week.
But not all employment centers in the Hudson Yards neighborhood see the same patterns of on-site work. Some of the newest office buildings in the area appear to attract employees more frequently and from further away than other properties.
Of the Hudson Yards properties analyzed, Two Manhattan West, which was completed this year, attracted the largest share of frequent, long-distance commuters in August 2024 (15.3%) – defined as employees visiting 10+ times per month from at least 30 miles away. And The Spiral, which opened last year, drew the second-largest share of such on-site workers (12.3%).
Employees in these skyscrapers may prioritize in-person work – or have been encouraged by their employers to return to the office – more than their counterparts in other Hudson Yards buildings. Employees may also choose to come in more frequently to enjoy these properties’ newer and more advanced amenities. And service and shift workers at these properties may also be coming in more frequently to support the buildings’ elevated occupancy.
Diving deeper into the segmentation of on-site employees in the Hudson Yards district provides further insight into this unique on-site workforce.
Analysis of POIs corresponding to several commercial and office hubs in the borough reveals that between August 2019 and August 2024, Hudson Yards’ captured market had the fastest-growing share of employees belonging to STI: Landscape's “Apprentices” segment, which encompasses young, highly-paid professionals in urban settings.
Companies looking to attract young talent have already noticed that these young professionals are receptive to Hudson Yards’ vibrant atmosphere and collaborative spaces, and describe this as a key factor in their choice to lease local offices.
Manhattan is a bastion of commerce, and its strong on-site workforce has helped lead the nation’s post-pandemic office recovery. But the dynamics of the many Manhattan-based workers continues to shift. And as new commercial and residential hubs emerge on the island, workplace trends and the characteristics of employees are almost certain to evolve with them.
