Skip to main content
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
0
0
0
0
----------
0
0
Articles
Article
Scaling Fast-Casual: CAVA's Depth vs. Sweetgreen's Breadth in Q2 2025
CAVA and Sweetgreen saw major visit growth in Q2 2025, but their expansion philosophies differ. See the data comparing CAVA's market depth to Sweetgreen's national breadth.
Shira Petrack
Jul 30, 2025
2 minutes

Overall Traffic Up, Average Visits per Venue Down Slightly For CAVA & sweetgreen

CAVA started the year off strong with double-digit traffic increases between January and April 2025, but growth slowed down slightly towards the end of H1. Still, the chain capped off the quarter with a 8.7% YoY overall boost in visits in Q2 2025 while visits per location held essentially steady at -1.0% – suggesting that CAVA's expansion is not cannibalizing traffic from its existing venues.  

Sweetgreen experienced similar traffic patterns, with overall visits up 8.6% YoY in Q2 2025 and a visit gap of 3.1% – a somewhat larger dip than CAVA's visits per location decline, though still a manageable figure for a brand in a heavy expansion phase. 

Different Expansion Philosophies

While CAVA and sweetgreen share a lot of similarities, analyzing the YoY change in Q2 2025 visits by DMA highlights their different expansion philosophies. CAVA's strategy seems focused on market depth, where entry into new markets is part of a broader strategy of establishing and strengthening regional clusters. In contrast, sweetgreen's approach seems to prioritize nationwide breadth – a strategy underscored by its plans to enter three distinct geographically separate markets in 2025. 

The map reflects the impact of these distinct strategies: In Q2 2025, CAVA's YoY visit growth is mostly concentrated in distinct geographic clusters, while sweetgreen's gains are more geographically dispersed across the country's major metropolitan areas.

Multiple Paths to Fast Casual Success

The Q2 2025 visit growth of CAVA and sweetgreen demonstrates that multiple viable paths exist for scaling a premium fast-casual brand. While both approaches are currently driving significant overall growth, the crucial test ahead will be which strategy can better maintain store-level profitability and brand loyalty as they continue to scale.

For more data-driven dining insights, visit placer.ai/anchor 

Article
The QSR Playbook for H2 2025: Lessons in Value and Innovation from Yum!, RBI, & Wendy's
Find out how leading QSR players Yum! Brands, RBI, and Wendy’s performed in Q2 2025.
Lila Margalit
Jul 29, 2025
4 minutes

Quick-service restaurants (QSRs) have had to work hard to stay competitive in 2025, contending with inflationary pressures, cautious consumer spending, and a wave of value-focused dining alternatives. 

So with the year now more than halfway through, we analyzed location analytics for leading QSR players Yum! Brands, RBI, and Wendy’s to see which chains defied expectations in Q2 2025 – and how they managed to remain ahead of the curve. 

Living to Fry Another Day

Rising costs and growing competition have eroded fast food’s once-formidable value advantage. Convenience and grocery stores now offer more substantial dining options, giving budget-conscious consumers more reasons to look beyond traditional QSRs. Meanwhile, fast-casual brands and even some full-service restaurants (like Chili’s) have introduced more elevated dining experiences at price points close to fast-food levels.  

Despite these challenges, Yum! Brands and RBI have remained resilient. Yum! Brands posted modest year-over-year (YoY) traffic growth in Q2 2025 – while RBI, whose domestic footprint contracted somewhat, saw a narrowing YoY visit gap. But both chains maintained average visits per location near last year’s levels, underscoring their ability to navigate a persistently tough environment. 

Popeye’s Powers RBI

What’s behind RBI’s narrowing visit gap? 

Popeyes emerged as a bright spot in Q2 2025, with overall foot traffic rising by 0.6% despite a reduced domestic store count – and average visits per location climbing 2.2%. This marks a notable improvement from Q1, when traffic was down 3.2%. The chicken chain’s blend of innovation and value – from new chicken wing flavors in late 2024 and early 2025 to limited-time offers (LTOs) like the $6 Big Box – appears to be winning over diners.

Burger King, RBI’s most-visited chain, also contributed to the company’s improved traffic. The brand narrowed its YoY visit gap from 3.4% in Q1 to 2.1% in Q2, thanks in part to expanded value deals and timely tie-ins such as a How to Train Your Dragon-themed meal. Meanwhile, average visits per location at Burger King nearly matched 2024 levels, with the gap shrinking from 2.0% in Q1 to 0.2% in Q2. 

Taco Bell’s Winning Recipe

Yum! Brands’ primary growth engine has been Taco Bell – by far the company’s largest U.S. banner. By frequently introducing new menu items while keeping an eye on affordability – through offerings like the expanded Luxe Cravings Box – Taco Bell has sustained its reputation as a top-value treat. And building on a strong Q1, the Mexican QSR giant saw overall foot traffic climb by 2.6% YoY in Q2, with average visits per location growing by 1.5% YoY. 

Elsewhere in Yum!’s portfolio, KFC and Pizza Hut posted YoY visit gaps in Q2. Still, the two brands’ average-visit-per-location gaps remained modest, indicating that consumer demand remains healthy at existing stores despite some closures.

A Wendy’s Rebound?

Wendy’s is another QSR relying on value deals and menu expansions to weather the sector’s choppy waters. After two years of steady YoY same-store sales growth in the U.S., Wendy’s recorded a 2.8% comp sales decline in Q1 2025, mirrored by a 3.4% dip in average visits per location. 

But Wendy’s isn’t sitting still. In March, it updated its Frostys menu, followed in April by a crowd-pleasing Cajun Crunch Spicy Chicken Sandwich. Alongside its existing value menu, Wendy’s is also leveraging special promotions this summer – from free Frostys on July 20th (National Ice Cream Day) and free fries every “Fryday” to an upcoming “Meal of Misfortune” tied to the latest season of Netflix’s Wednesday. And though visits in Q2 2025 still trailed 2024 levels, Wendy’s consistently narrowing visit gap points to a potentially brighter outlook as the year progresses.

No Small Feat

To succeed in 2025, QSRs must excel at both menu innovation and value – no easy feat –  giving today’s savvy and budget-conscious consumers a compelling reason to spend. And though 2025 promises more headwinds, chains that effectively strike this balance may be well-positioned to thrive. 

Follow Placer.ai/anchor for more data-driven dining insights.

Article
Kohl’s: More Than a Meme?
Kohl's has emerged as an unlikely meme stock. Is there anything lying beyond the internet buzz? We took a look at the company's foot traffic to find out.
Lila Margalit
Jul 28, 2025
1 minute

Kohl’s emergence as a hot new meme stock wasn’t on anyone’s bingo card for 2025. The retailer has grappled with declining sales and ongoing leadership challenges, driving a steep drop in its share price over the past several years. But beyond the internet buzz, is there any real reason for optimism about Kohl’s outlook? 

Despite recent setbacks, Kohl’s surprised investors in Q1 2025 with a smaller-than-expected 3.9% year-over-year (YoY) drop in comparable sales – fueling speculation that a turnaround might be in the works. The company’s foot traffic gap also narrowed to just 2.7% YoY in Q1, a notable improvement from the 6.0% gap in Q4 2024. In Q2 2025, too, Kohl’s visit-per-location gap remained relatively modest at 3.1%. But monthly YoY data showed substantial volatility, with June experiencing a sharp decline while March through May visits per location held close to last year’s levels.

All in all, Kohl’s clearly has a long way to go to reclaim its former glory – and it’s too soon to tell whether a comeback is indeed in the cards. But with the right strategy, the data does point to some underlying strength that may help the company regain its footing – meme stock or not. 

For more data-driven retail analyses, follow Placer.ai/anchor.

Article
More From Less: How CVS's Rightsizing Strategy Drove Growth in Q2 2025
Pharmacies have weathered a challenging landscape in recent years. We took a look at CVS's visit data to see how the company is faring in Q2 2025, how its rightsizing and optimization efforts have impacted visitation, and what location analytics reveals about some of its strategies.
Lila Margalit
Jul 28, 2025
3 minutes

A Prescription for Choppy Waters

Pharmacies have weathered a challenging landscape in recent years, marked by shrinking drug margins, rising costs, and heightened competition from online retailers. Major industry leaders have had to rethink their strategies in response. 

So with CVS Health set to report earnings later this month, we dove into the data to see how visits to the company’s eponymous pharmacy chain fared in Q2 2025. How have CVS’s rightsizing and optimization efforts impacted visitation? And what can location analytics reveal about some of the strategies that may drive further growth for the chain?

We dove into the data to find out. 

A Healthy Dose of Rightsizing

CVS Pharmacy began 2025 on a high note. Despite hundreds of recent store closures, the chain posted steady year-over-year (YoY) visit growth throughout the first half of 2025, with only February seeing a slight dip due to the leap-year comparison. 

In the first quarter of the year, CVS Health’s Pharmacy and Consumer Wellness segment reported an 11.1% jump in revenue – driven in part by a 6.7% rise in same-store prescription volume. This growth was reflected in the chain’s solid Q1 visit numbers – a momentum sustained into Q2 2025, when overall foot traffic rose 2.2% YoY and average visits per location saw an even more impressive 5.0% increase. 

CVS's strong visit numbers appear to underscore the success of its rightsizing efforts, which have largely focused on optimizing the pharmacy and healthcare side of the business. In addition to closing hundreds of stores, CVS plans to open several smaller-format, pharmacy-first locations – as well as featuring limited over-the-counter offerings. The drugstore leader is also set to absorb prescription files from 625 closing Rite Aid locations, in addition to acquiring 64 of its physical stores.

A Wellness Check for Non-Pharmacy Offerings

CVS's pharmacy-focused strategy comes amid softening demand for its front store business – including items like cosmetics, candy, greeting cards, and other over-the-counter products – which saw a 2.4% revenue decline in Q1 2025. Yet location analytics show that these non-medical offerings remain an important traffic driver for CVS – especially during key retail milestones. 

In the first half of 2025, for example, Valentine’s Day (February 14th) was CVS's busiest day of the year to date, registering a 39.2% surge in visits compared to the chain’s year-to-date (YTD) daily average and a 26.3% boost compared to an average Friday. Other holidays, including Mother’s Day and Father’s Day, sparked smaller but still significant upticks, as shoppers stopped by for gifts and cards. 

Looking Ahead

CVS’s 2025 visit numbers suggest the chain is adeptly navigating pharmacy’s choppy waters – staying nimble and capitalizing on opportunities as they arise. Will the pharmacy leader continue to thrive in the months ahead? 

Follow Placer.ai/anchor to find out. 

Executive Insights
All The Things I Think I Think About Retail Over The Last Quarter: Kool-Aid, Kmart, and the Kohl’s Dumpster Fire
Q2 2025 is done and dusted - and analyst Chris Walton takes a look at the retail performance of chains including Starbucks and Target to see how his Q1 2025 predictions held up - and what might lie ahead for the next quarter of the year.
Chris Walton
Jul 25, 2025
5 minutes

In my last column for The Anchor, I debuted a new quarterly series, entitled “All The Things I Think I Think About Retail Over The Last Quarter.” 

Well, another quarter has come and gone, so that means it is time to dust off the shelves and scorecard past predictions as well as to signal what is most top of mind at present.

Let’s Review – Last Quarter’s Predictions

So, first, the scorecard. Loyal readers of my first column will remember these predictions:

  • Kohl’s new CEO Ashley Buchanan has his work cut out for him.
  • Costco will emerge unscathed from holding true to its pro-DEI position.
  • Sprouts has nowhere to go but up.
  • Macy’s first 50 strategy may be “working” but 50 is a long way from chain.
  • Bloomie’s is a different story from Macy’s.
  • Target will get worse before it gets better.
  • Wayfair may be investing in stores at exactly the right time.
  • Starbucks may already be righting the ship.
  • Sam’s Club is the retailer more people should be talking about.

It has only been three months since I put a stake in the ground on all of them, but on the “Nailed It/Too Early To Tell/Dead Wrong” scale, I am feeling pretty darn good about most of the above.

It is way too early to tell on Macy’s, Bloomie’s, and Wayfair. Same goes for Sam’s Club and Sprouts. And, as much as I would like to take a victory lap on these last two especially, the proof will be in the pudding much more down the road. Though I still am feeling like all six will break my way soon.

Finally, I would be remiss if I didn’t mention Kohl’s. Kohl’s is such a dumpster fire (meme stock, anyone?) that the very same above prediction is also likely in play for whomever gets chosen as Ashley Buchanan’s ultimate successor.

All of which leads me to…

So What Did I Get Right And What Did I Get Wrong?

Over the last quarter, Costco and Target have been a tale of two retailers. One stood strong on DEI, while the other kowtowed to public pressure. Both companies stated their contrasting positions publicly this past January, and the traffic results speak for themselves..

Costco has emerged unscathed, as predicted, while Target now faces concerns that it could become the next Kmart or Sears (and for a whole host of reasons beyond DEI).

The biggest takeaway for me, however?

No matter your personal opinions on DEI, the most important thing retail executives have to ask themselves is, “What matters most to our brand?” 

Target and Brian Cornell forgot this one important question. They didn’t do their homework, and thereby took their fingers off the pulse of the Target customer, and clearly the customer has been voting with his or her feet.

It will likely take a regime change with a clear stated purpose to get them back.

The One Major Miss

I missed on Starbucks, and, frankly, I am kind of pissed about it. I was thrilled when Starbucks’ new CEO Brian Niccol announced his intentions to enliven the in-store Starbucks experience. His promise of “4 Minutes or Less” wait times and his introduction of ceramic mugs had me at Frappuccino.

But then something interesting happened on the way to the coffee roaster. 

First, few, if any, baristas have ever offered me a ceramic mug at checkout. Plus, the experience of drinking my coffee in said ceramic mug actually adds more friction to the overall Starbucks’ experience because you still have to go back and wait in line to take your coffee to go. 

Second, the wait time promise has also fallen flat. When Niccol first made the announcement, I would go into Starbucks, order at the counter, track the wait time on my phone, and, without fail, get served my coffee in under four minutes. I even proudly shared my improved wait time experiences on social media.

I bought into Brian Niccol’s java-flavored Kool-Aid hook, line, and sinker, but, as much it pains me to admit it, I also forgot one important axiom of retailing – never judge anything out-of-the-gate (which, side note, is also why, in contrast, I have not jumped on the Richard Dickson at Gap Inc. bandwagon yet, too).

Any initial promise for Starbucks in Q1 was quickly overshadowed by Starbucks’ Q2 results. Starbucks same-store sales fell for the fifth straight quarter, with U.S. same-store sales down 2%.

Shame on me. I should have known better. 

When running stores, it is easy to get store teams behind anything for a short period of time. I simply made the call too early and now worry the pendulum may be swinging back entirely. Part and parcel, people appear to be spending less time, not more time, in Starbucks since the regime change, which doesn’t bode well.

Any Kool-Aid drinking, whether it be for Niccol, for Dickson, or, as Target CEO Brian Cornell has received during his tenure, should always be reserved until one is sure that results are sustainable.

For more data-driven retail insights, visit placer.ai/anchor 

Article
Dutch Bros Visits Surge, Dunkin & Starbucks Traffic Trends Improve in Q2 2025
Coffee’s top chains show diverse paths in Q2 2025. Starbucks’ visits narrowed declines, Dunkin’ saw modest growth via value, and Dutch Bros continued rapid expansion. These distinct strategies shape the competitive market.
Shira Petrack
Jul 24, 2025
3 minutes

Starbucks: Narrowing the Visit Gap

The coffee space has become increasingly competitive in recent years. And while traffic to the segment is up, the growth of small and medium sized chains may be coming at the expense of Starbucks. Visits to the reigning coffee giant were down slightly (0.1%) YoY in Q2 2025 while average visits per location declined 4.2% in the same period. 

Still, these trends mark an improvement compared to last quarter, when YoY visits and average visits per venue were down 0.9% and 5.4%, respectively – suggesting that the company's "Back to Starbucks" strategy and recent menu innovations are beginning to drive a turnaround. 

Dunkin’ Grows Slightly

Meanwhile, Dunkin' – the second-largest coffee chain in the country – is seeing modest growth, with overall visits and average visits per venue up 1.7% and 0.3% YoY, respectively, in Q2 2025. Like Starbucks, Dunkin' showed improvement in Q2 2025 compared to Q1 2025 – perhaps an early sign of strengthening consumer confidence. 

But while broader market forces may have helped, Dunkin's Q2 2025 turnaround may also be attributed to the chain's promotional efforts – including a new ad campaign to promote the chain's $6 Meal Deals. As value continues to drive consumer decision-making, Dunkin's emphasis on affordable bundles positions it well to maintain its visit share despite the growing competition in the space. 

Dutch Bros Visits Spike

Dutch Bros, one of the fastest growing coffee brands in recent years, maintained its momentum in Q2 2025, as coffee chains betting on small-format, largely drive-thru locations – including 7Brew, PJ's Coffee, Biggby, and Foxtail – continue to resonate with consumers.

Overall visits to the Oregon-based chain grew 13.8% YoY alongside a 0.8% increase in average visits per venue – indicating that the chain's ongoing expansion is not cannibalizing traffic from existing venues. This bodes well for the brand as it continues its aggressive expansion – 2,029 stores by 2029.

Success Brewing for H2?

As we look to the second half of 2025, the coffee sector will be characterized by the distinct strategies of its key players. Dutch Bros' aggressive expansion will continue to challenge the incumbents on a local level, while Dunkin's focus on value will likely remain a key advantage with budget-conscious consumers. The ultimate test will be for Starbucks, as the industry leader's ability to translate its strategic innovations into sustained visit growth will determine its capacity to defend its market share.

For more data-driven dining insights, visit placer.ai/anchor

Reports
INSIDER
The Healthcare Opportunity in Grocery
As healthcare continues to evolve, nontraditional providers like grocery stores are cementing their roles as key players in the space. How do wellness offerings impact grocery store visitation patterns? We dove into the data to find out.
September 12, 2024
7 minutes

Uncovering the Healthcare Opportunity in Grocery

Grocery chains in the United States are increasingly investing in on-site healthcare clinics, transforming their stores into hubs for both food and wellness. While grocery stores have long featured pharmacies and some basic healthcare services like vaccinations, recent years have seen a shift towards more extensive healthcare offerings. 

Today, many grocery stores offer a range of services – from primary and urgent care to dental and mental health care. In addition to providing an important community service, grocery-anchored healthcare clinics can boost foot traffic at chains, help health providers reach more patients, and allow shoppers to manage their health and home needs in one convenient trip. 

This white paper examines the impact these in-store clinics have on grocery chain visitation patterns and trade area characteristics. Are shoppers more or less likely to make repeat visits to grocery stores with healthcare services? And how does the addition of a clinic affect the demographic profile of a grocery store’s captured market? The report examines these questions and more, offering insights for stakeholders across the grocery and healthcare industries.

Health Clinics Lead to Healthy Foot Traffic Boosts

Analyzing foot traffic to grocery stores with and without in-store clinics shows the positive impact of these services: Across chains, locations with on-site healthcare offerings drew more visits in H1 2024 than their chain-wide averages.

The Kroger Co., which operates numerous regional banners as well as its own eponymous chain, has been a leader in in-store healthcare services since the early aughts. The company introduced its in-store medical center, The Little Clinic in 2003 – and today operates over 225 Little Clinic locations across its Kroger banner, as well as regional chains Dillons, Jay C Food Stores, Fry’s, and King Soopers.

And in H1 2024, the eight Dillons locations with clinics saw, on average, 93.0% more visits per location than the chain’s banner-wide average. Jay C, which offers two in-store clinics, also saw visits to these venues outpace the H1 2024 banner-wide average by 92.9%. For both chains, relatively small overall footprints may contribute to their outsize visit differences: Indiana-focused Jay C operates just 22 locations, all in the Hoosier State, while Kansas-based Dillons has some 64 locations.  

But similar patterns, if somewhat less pronounced, could be observed at Kroger (43.0%), Fry’s (19.2%), and King Soopers (16.5%) – as well as at H-E-B (14.5%), which boasts its own expanding network of in-store clinics. 

The Doctor is in (Higher HHI Areas)

Analyzing the trade areas of grocery stores with healthcare clinics shows that these services tend to draw more affluent visitors from within the stores’ trade areas. 

For some chains, including King Soopers, H-E-B, and Jay C, the clinics are positioned to begin with in areas serving higher-income communities. The median household income (HHI) of King Soopers’ in-store clinic’s potential markets, for example, came in at $92.3K in H1 2024 – significantly above the chain’s overall potential market median HHI of $88.1K. Similarly, the potential markets of H-E-B and Jay C Food Stores with clinics had higher median HHIs than the chains’ overall averages.  

And for all three chains, stores with clinics tended to attract visitors from captured markets with even higher median HHIs – showing that within these affluent communities, it is the more well-to-do customers that tend to frequent these venues. (A chain or store’s potential market is obtained by weighting each CBG in its trade area according to the size of the population – thus reflecting the general composition of the community it serves. A chain or store’s captured market, on the other hand, is obtained by weighting each CBG according to its share of visits to the business in question – and thus represents the population that actually visits it in practice.)

Other brands, including Fry’s, Kroger, and Dillons, have positioned clinics in stores with potential market median HHIs slightly below chain-wide averages. But within these markets, too, it is the more affluent consumers that are visiting these stores, pushing up the median HHI of their captured markets. 

These patterns highlight that, for now, grocery store clinics tend to attract consumers on the upper ends of local income spectrums. This information can be utilized by healthcare professionals and grocery store owners to pinpoint neighborhoods that may be open to grocery-anchored clinics, or to take steps to increase penetration in other areas. 

Kroger’s In-Store Clinics Offer Community Blueprint 

Supermarket giant Kroger is a major player in the world of grocery-anchored healthcare, offering visitors access to pharmacies, clinics, and telehealth options via its grocery stores. What impact has the company’s embrace of healthcare had on visits and loyalty? 

Convenience for All: Clinics Draw Families

An analysis of household compositions across the potential and captured markets of Kroger-owned stores with and without Little Clinic offerings suggests that families with children are extremely receptive to these services. 

In H1 2024, Kroger, King Soopers, Fry’s, Jay C, and Dillons all featured captured markets with higher shares of STI: PopStats’ “Households With Children” segment than their potential ones – highlighting the chains’ appeal for families. But the share of parental households in those stores with Little Clinics jumped significantly higher for all five banners. 

The share of families with children in King Soopers’ overall captured market stood at 28.3% in H1 2024, higher than the 27.2% in its potential one. But the households with children in the captured markets of King Soopers locations with Little Clinics was significantly higher – 30.6% – and similar patterns emerged at Jay C, Dillons, Kroger, and Fry’s. 

This special draw is likely linked to the clinics' focus on family health services like physicals, nutrition plans, and vaccines. The convenience of being able to take care of healthcare, grocery shopping, and pharmacy needs all in one go makes these stores particularly attractive to parents. And this jump in foot traffic shows the strategic advantage of incorporating healthcare services into the retail environment.

Wellness Options, Loyal Shoppers

Providing essential healthcare services at the supermarket can establish a grocery chain as a crucial part of a shopper's daily life, enhancing visitor loyalty, and helping nurture long-term customer relationships. Indeed, in-store clinics offer a unique opportunity for grocery providers to connect with customers on a level that extends beyond the transactional.

An analysis of several Kroger-branded locations in the Cincinnati metro area showcases the profound impact in-store clinics can have on customer loyalty. In H1 2024, stores with Little Clinics had significantly higher shares of repeat visitors – defined as those making six or more stops at the store during the analyzed period – than those without. 

For instance, 36.4% of visitors to a Kroger Marketplace store with an in-store clinic in Harrison, Ohio, frequented the location at least six times during the first half of 2024. But over the same period, only 29.0% of visitors stopped by at least six times to a nearby Kroger location in Cleves, Ohio – just ten miles away. Similarly, 30.7% of visitors to the Beechmont Ave. Kroger Food & Drug location with a clinic visited at least six times in H1 2024, compared to 23.0% for the nearby Ohio Pike Kroger store.

This trend was consistent across the analyzed locations, with those offering in-store clinics attracting significantly higher shares of loyal visitors. These metrics support the value of offering additional services as a draw for frequent visitors, while also providing the clinics themselves with the visitor volume needed to operate profitably.  

Texas Strong: H-E-B’s Wellness Mission

Texan grocery chain H-E-B is beloved across the state – and though the chain isn’t new to the healthcare scene, it has been doubling down on wellness. In 2022, H-E-B launched H-E-B Wellness, a healthcare platform that offers patrons a variety of medical services, including – as of today –  some 12 primary care clinics, many of them inside stores. 

Community Care at H-E-B

H-E-B stores with primary care clinics are helping to cement the grocer’s role as a convenient one-stop for local residents – allowing them to drop in to a nearby location for both daily grocery needs and wellness care. 

H-E-B has always placed a premium on community, stepping up to help local residents in times of need. And though the chain as a whole draws an overwhelming majority of its visitors from nearby areas, those with clinics do so even more effectively. In H1 2024, some 83.6% of visitors to H-E-B came from less than 10 miles away. But for locations with primary care clinics, this share increased to 88.0%. 

This suggests that wellness services are particularly appealing to nearby residents, strengthening H-E-B’s connection with local consumers even further. And for a grocery store centered on community engagement, the integration of health services into its offerings is proving to be a winning strategy.

Wellness Wins Over Middle-Class Visitors

H-E-B has been steadily expanding its primary care offerings since it launched the Wellness concept, adding two primary clinics at locations in Cypress, TX and Katy, TX in June 2023. Following the opening of these clinics – which operate Mondays through Fridays – both locations saw marked increases in the share of “Urban Cliff Dwellers” in their weekday captured markets. This STI: Landscape segment group encompasses families both with and without children, earning modest incomes and enjoying middle-class pleasantries.  

Between June 2022 - May 2023, the share of “Urban Cliff Dwellers” in the weekday captured markets of the Cypress and Katy locations stood at 9.5% and 7.2%, respectively. But once the stores had clinics in place, those numbers jumped to 12.4% and 11.0%, respectively. 

This increase in the stores’ reach among “Urban Cliff Dwellers” immediately following the clinics’ openings suggests that in addition to more affluent consumers, middle-class families also harbor considerable interest in these services. As more retailers continue making inroads into the healthcare sector, they may find similar success in attracting diverse groups of convenience-seeking shoppers.

Grocery and Health Care: A Winning Combination

As grocery stores lean into healthcare, they are transforming into multifaceted hubs that offer both essential health services and everyday shopping needs. Retailers like Kroger and H-E-B are reaping the benefits of boosted foot traffic, higher-income visitors, and strengthened community ties – while offering their shoppers convenience that helps streamline their daily routines.  

INSIDER
Retail Giants in 2024: Walmart, Costco, and Target's Competitive Edge
See how retail giants Walmart, Costco, and Target fared in the first half of 2024 – and explore factors contributing to their success.
August 23, 2024
7 minutes

Strategies for Retail Giants

Walmart, Target, and Costco are three of the most popular retailers in the country, drawing millions of shoppers through their doors each day. Each of these retail giants boasts distinct strengths and strategies that cater to their unique customer bases, allowing them to thrive in a highly competitive market. 

This white paper takes a closer look at some of the factors that are helping the three chains flourish. How does Walmart’s positioning as a family-friendly retailer help it drive visits in its more competitive markets? How can Target leverage its reach to drive more loyal visits? And what does the increase in young shoppers frequenting membership warehouse clubs mean for Costco? 

We dove into the location analytics to explore these questions further. 

Year-Over-Year Visit Growth 

Examining monthly visitation patterns for the three retail giants shows Costco’s wholesale club model leading the way with consistent year-over-year (YoY) visit growth – ranging from 6.1% in stormy January 2024 to 13.3% in June. Family favorite Walmart followed closely behind, seeing YoY foot traffic growth during all but two months, when visits briefly trailed slightly behind 2023 levels before rebounding.

Target, meanwhile, had a slower start to the year, with visits trending below 2023 levels for most of January to April. Over this same period (the three months ending May 2024), Target reported a 3.7% decline in YoY comparable sales. But since then, things have begun to turn around for the chain, with YoY visits rising in May (2.5%), June (8.9%), and July (4.7%). This renewed visit growth into the second half of the year bodes well for the superstore – and the ongoing back-to-school season may well push visits up further as the summer winds down. 

For all three chains, Q2 2024’s visit success has likely been bolstered in part by summer deals and intensifying price wars – as the retailers slash prices to woo inflation-weary consumers back to the store.   

Changing Consumer Habits

Over the past few years, consumer behaviors have been changing rapidly in response to shifting economic conditions. This next section explores some of these changes at Walmart, Target, and Costco, to better understand what may be driving these shifts. 

Less Mission-Driven Shopping – Except at Costco

One way that consumers have traditionally responded to inflation and other headwinds has been through the adoption of mission-driven shopping – making fewer, but longer, trips to retailers, so that every visit counts. Superstores and wholesale clubs, which offer one-stop shopping experiences, have long been prime destinations for these extended shopping trips. And even during periods when visits have lagged, these retailers have often benefited from extended dwell times – leading to bigger basket sizes. 

A look at changes in average dwell times at Walmart and Target suggests that as YoY visits have picked up, dwell times have come down – perhaps reflecting a normalization of consumers’ shopping patterns. With inflation stabilizing and gas prices lower than they were in 2022 and 2023, customers may feel less pressure to consolidate shopping trips than they have in recent years. 

In contrast, Costco’s comparatively long dwell times have remained stable over the past several years. The warehouse club’s bulk offerings, plentiful free samples, and inexpensive food court encourage shoppers to spend more time browsing the aisles than they would at other retailers. And even if mission-driven shopping continues to subside, Costco customers will likely keep on making extra-long shopping trips. 

Increased Competition from Dollar Stores

While inflation is cooling faster than expected, prices remain high, and new players are stepping into the retail space occupied by Walmart, Target, and Costco – especially dollar stores. Though higher-income customers increasingly rely on the three retail giants for many of their purchases, customers of more modest means are often drawn to the rock-bottom prices offered at dollar stores. 

And analyzing the cross-shopping patterns of visitors to Walmart, Target, and Costco shows that growing shares of visitors to the three behemoths also visit Dollar Tree on a regular basis. In Q2 2019, the share of visitors to Walmart, Target, and Costco who frequented Dollar Tree at least three times ranged between 9.8% and 13.7%. But by Q2 2024, that share rose to 16.7%-21.6%.  

Dollar Tree is leaning into this increased interest among superstore shoppers. Over the past year, Dollar Tree added some 350 Dollar Tree locations, even as it shuttered nearly 400 Family Dollar stores. And the chain recently acquired the leases of some 170 99 Cents Only Stores – offering Dollar Tree access to a customer base accustomed to buying everything from groceries to household goods. As Dollar Tree continues to grow its footprint and expand its food offerings, the chain will be better positioned than ever to provide a real challenge to Walmart, Target, and Costco.

Still, the three retail giants each have unique offerings that distinguish them from dollar stores. This next section examines what sets Walmart, Target, and Costco apart – and how they can continue to strengthen their competitive edge. 

Inside the Giants’ Playbooks

With competition on the rise, Walmart, Target, and Costco must display agility in navigating an ever-evolving market landscape. This section dives into the data for each chain’s more successful metro areas to see what factors are helping them outperform nationwide averages – and what metrics the retailers can harness to try to replicate these results nationwide. 

Wealthier Visitors Drive Loyalty at Target

Target recently expanded its Target Circle Rewards program, rolling out three new tiers for its 100 million members. And this focus on loyalty has proven successful for the chain. Demographic and visitation data reveal a strong correlation between the median household incomes (HHIs) of Target locations’ captured markets across CBSAs (core-based statistical areas), and their share of loyal visitors in Q2 2024: CBSAs where Target locations’ captured markets had higher median HHIs also tended to draw more repeat monthly visitors.

Target’s captured markets in the Los Angeles-Long Beach-Anaheim, LA CBSA, for example, featured a median HHI of $89.8K in Q2 2024 – and 48.0% of the chain’s LA visitors frequented a Target at least twice a month during the quarter. Target stores in the Chicago-Naperville-Elgin, IL-IN-WI CBSA, where the chain’s captured markets had a median HHI of $88.7K in Q2 2024, also had a loyalty rate of 48.0%. 

Target generally attracts a more affluent audience than Walmart. And even as the superstore slashes prices to attract more price-conscious consumers, the retailer is also taking steps likely to enhance its popularity among higher-income households. In April 2024, Target debuted a paid membership tier within its loyalty program offering perks like same-day delivery for a fee. Maintaining and expanding these premium offerings will be key for Target as it seeks to attract more affluent  customers and replicate its high-performing results in CBSAs nationwide.

Costco’s Younger Audience 

The persistent inflation of the past few years, while challenging for some retailers, has also created new opportunities – particularly for wholesalers. Membership warehouse clubs, including Costco, are gaining popularity among younger shoppers, a cohort often looking for new ways to stretch their more limited budgets. An October 2023 survey revealed that nearly 15% of respondents aged 18 to 24 and 17% of those aged 25 to 30 shop at Costco.

A closer look at some of Costco’s best-performing CBSAs for YoY visit-per-location growth highlights the significance of these younger shoppers: In H1 2024, the company’s YoY visit-per-location growth was strongest in areas with higher-than-average shares of young urban singles.

For example, the San Diego-Chula Vista-Carlsbad, CA CBSA experienced visit-per-location growth of 10.4% YoY in H1 2024, while the nationwide average stood at 7.9%. And the CBSA’s share of Young Urban Singles, defined by the Spatial.ai: PersonaLive dataset as “singles starting their careers in trade and service jobs,” was 12.1%, well above Costco’s nationwide average of 7.3%. 

Walmart’s Family-Friendly Focus

Walmart is a one-stop shop for everything from affordable groceries to clothing to home furnishings, making it especially popular among families. The retailer actively courts this segment with baby offerings designed to meet the needs of both kids and parents, virtual offerings in the metaverse, and collectible toys.

And visitation data reveals a connection between the extent of different Walmart locations’ YoY visit growth and the share of households with children in their captured markets. 

In H1 2024, nationwide visits to Walmart increased by 4.1% YoY, while the share of households with children in the chain’s overall captured market hovered just under the nationwide baseline. But in some CBSAs where Walmart outpaced this nationwide growth, the retail giant also proved especially adept at attracting parental households – outpacing relevant statewide baselines. 

In Boston-Cambridge-Newton, MA, for example, Walmart experienced 5.0% YoY visit growth in H1 2024 – while the share of households with children in the chain’s local captured market stood 7% above the Massachusetts state average. And in Grand Rapids-Kentwood, MI, where Walmart’s share of parental households outpaced the Minnesota state average by an even wider 15% margin, the retailer saw impressive 7.3% YoY visit growth. This pattern repeated itself in other metro areas, suggesting that there may be a correlation between local Walmart locations’ visit growth and their relative ability to draw households with children.

Walmart can continue solidifying its market position by leaning into its family-oriented offerings and expanding its footprint in regions with growing populations of young families.

The Winning Retail Edge 

Walmart, Target, and Costco all experienced YoY visit growth in the final months of H1 2024, with Costco leading the way. And though the three chains still face considerable challenges, each one brings unique strengths to the table. By continuously innovating and responding to changing market conditions, Walmart, Target, and Costco can not only overcome obstacles but also leverage them to reinforce their market positions and drive continued growth.

INSIDER
How Local Events Promote Economic Growth: The Civic Impact of Summer Events
Dive into the data to find out how major summer events – including Lollapalooza in Chicago and Governors Ball in New York – drive community engagement and boost the local economy.
August 22, 2024
5 minutes

Lollapalooza: Energizing Chicago

The first Lollapalooza – a four-day music festival – took place in 1991. Chicago’s Grant Park became the event’s permanent home (at least in the United States) in 2005, drawing thousands of revelers and music fans to the park each year. 

This year, the festival once again demonstrated its powerful impact on the city. On August 1st, 2024, visits to Grant Park surged by 1,313.2% relative to the YTD daily average, as crowds converged on the park to see Chappell Roan’s much-anticipated performance. And during the first three days of the event, the event drew significantly more foot traffic than in 2023 – with visits up 18.9% to 35.9% compared to the first three days of last year’s festival (August 3rd to 5th, 2023).  

Change In Visitor Profile

Lollapalooza led to a dramatic spike in visits to Grant Park – and it also attracted a different type of visitor compared to the rest of the year. 

Analyzing Grant Park’s captured market with Spatial.ai’s PersonaLive dataset reveals that  Lollapalooza attendees are more likely to belong to the “Young Professionals” and “Ultra Wealthy Families” segment groups than the typical Grant Park visitor.

By contrast, the “Near-Urban Diverse Families” segment group, comprising middle-class diverse families living in or near cities, made up only 6.5% of visitors during the festival, compared to 12.0% during the rest of the year.

Additionally, visitors during Lollapalooza came from areas with higher HHIs than both the nationwide baseline of $76.1K and the average for park visitors throughout the year. Understanding the demographic profile of visitors to the park during Lollapalooza can help planners and city officials tailor future events to these segment groups – or look for ways to make the festival accessible to a wider range of music lovers.

Businesses Get Boosts

Lollapalooza’s impact on Chicago extended beyond the boundaries of Grant Park, with nearby hotels seeing remarkable surges in foot traffic. The Congress Plaza Hotel on South Michigan Avenue witnessed a staggering 249.1% rise in visits during the week of July 29, 2024, compared to the YTD visit average. And Travelodge on East Harrison Street saw an impressive 181.8% increase. These spikes reflect the festival’s draw not just for locals but for out-of-town visitors who fill hotels across the city.

The North Michigan Avenue retail corridor also enjoyed a significant increase in foot traffic during the festival, with visits on Thursday, August 1st 56.0% higher than the YTD Thursday visit average. On Friday, August 2nd, visits to the corridor were 55.7% higher than the Friday visit average. These numbers highlight Lollapalooza’s role in driving economic activity across Chicago, as festival-goers venture beyond the park to explore the city’s vibrant retail and hospitality offerings.

Queens Keeps it Cool

City parks often serve as community hubs, and Flushing Meadows Corona Park in Queens, NY, has been a major gathering point for New Yorkers. The park hosted one of New York’s most beloved summer concerts – Governors Ball – which moved from Governors Island to Flushing Meadows in 2023. 

During the festival (June 9th -11th, 2024), musicians like Post Malone and The Killers drew massive crowds to the park, with visits soaring to the highest levels seen all year. On June 9th, the opening day of the festival, foot traffic in the park was up 214.8% compared to the YTD daily average, and at its height, on June 8th, the festival drew 392.7% more visits than the YTD average. 

The park also hosted other big events this summer – a July 21st set by DMC helped boost visits to 185.1% above the YTD average. And the Hong Kong Dragon Boat Festival on August 3rd and 4th led to major visit boosts of 221.4% and 51.6%, respectively. 

These events not only draw large crowds, but also highlight the park’s role as a space where cultural and civic life can find expression, flourish, and contribute to the health of local communities.

The Reach and Resonance of Events

Analyzing changes in Flushing Meadows Corona Park’s trade area size offers insight into how far people are willing to travel for these events. During Governors Ball, for example, the park’s trade area ballooned to 254.5 square miles, showing the festival's wide appeal. On July 20th, by contrast, when the park hosted several local bands and DJs, the trade area was a much more modest 57.0 square miles.

Ready, Set, Summer

Summer events drive community engagement, economic activity, and civic pride. Cities that invest in their parks and event hubs, fostering lively and inclusive spaces, can create lasting value for both residents and visitors, enriching the cultural and social life of urban areas.

For more data-driven civic stories, visit Placer.ai

Loading results...
We couldn't find anything matching your search.
Browse one of our topic pages to help find what you're looking for.
For more in-depth analyses on a variety of subjects, explore Reports.
INSIDER
Stay Anchored: Subscribe to Insider & Unlock more Foot Traffic Insights
Gain insider insights with our in-depth analytics crafted by industry experts
— giving you the knowledge and edge to stay ahead.
Subscribe