.svg)
Best Buy has long been a go-to destination for consumers looking for the latest tech – but like many retailers, it has faced challenges in recent years. We dove into the data to explore the latest visitation trends for Best Buy and the demographics of visitors that are driving traffic to the chain.
Best Buy’s visits lagged in 2024 (7.0% below 2023 levels), but the company continues to invest in a real estate strategy aimed at improving consumer engagement. To leverage its store fleet most efficiently, Best Buy is closing traditional large-format stores while opening smaller-format ones to provide a tailored experience to consumers – often in small and midsized markets previously untapped by the retailer.
And Best Buy may already be reaping the benefits of this strategy; in January 2025, the retailer received a 0.4% YoY boost in foot traffic. As the chain continues to optimize its real estate footprint, it could be on track to drive more visit growth in the near future – particularly as more shoppers replace consumer electronics purchased during the pandemic.
Drilling down to daily visitation over the holiday season further highlights Best Buy’s momentum going into 2025. Best Buy consistently drives traffic during critical retail moments, and 2024 was no exception.
On Black Friday 2024, the retailer saw a 473.1% visit boost compared to the daily average for 2024. And the foot traffic surge continued the following day (Black Saturday, 162.4%) as consumers likely continued to take advantage of the weekend’s discounts.
And as was the case in previous years, Best Buy’s traffic picked up as Christmas 2024 neared, with significant visit spikes on Super Saturday (199.0%), Panic Sunday (151.3%), and Christmas Eve Eve (171.7%). Best Buy also saw elevated traffic post-Christmas traffic on Boxing Day (128.0%), when consumers likely looked to exchange gifts or set up their new tech with the help of the renowned Geek Squad.
Of course, Best Buy is more than just a holiday shopping destination. And analysis of audience segmentation for the retailer reveals that families are overrepresented in the chain’s captured* market relative to its potential* market – indicating that this segment in particular drives significant traffic year-round.
According to the AGS: Demographic Dimensions dataset, in 2024, the average household size in Best Buy’s potential market was 2.49 people compared to 2.64 people in the chain’s captured market. Married couples with children were also more heavily represented in the chain’s captured market (33.4%) compared to its potential market (32.0%), suggesting a relatively larger share of visitors from family households among Best Buy’s visitors.
Further analysis of audience segments within the chain’s captured and potential markets indicates that visitors from a variety of family types are drawn to Best Buy. According to the Spatial.ai: PersonaLive dataset, residents belonging to the “Wealthy Suburban Families”, “Upper Suburban Diverse Families”, “Near-Urban Diverse Families”, and “Blue Collar Suburbs” segments were all over-represented in Best Buy’s captured market compared to its potential market. This suggests that visitors from different types of family households – working-class, wealthy, urban, and suburban – are driving traffic to Best Buy.
Perhaps families are drawn to Best Buy’s expanding experiential format, where visitors of all ages can get hands-on with LEGO and explore home theater set ups worthy of a family movie night.
*A chain or venue’s potential market is derived by the census block groups (CBGs) from which the retailer draws its visitors weighted by the population size of each, whereas a captured market is derived from the same CBGs weighted by the share of visits from each, and thus reflects the population that actually visits the chain or venue.
Best Buy’s ability to drive traffic through strategic store formats, holiday shopping surges, and family households highlights the company’s ongoing relevance in the evolving consumer electronics landscape. With early signs of a foot traffic resurgence, Best Buy appears to have positioned itself for continued success in 2025.
Want more data-driven retail insights? Visit Placer.ai.
Our hearts go out to all those affected by the recent Los Angeles wildfires. Many Angelenos, in search of a sense of normalcy and diversion, have turned to a familiar and comforting place—the mall.
On the west side of Los Angeles, Third Street Promenade in Santa Monica experienced a significant surge in weekly visitation compared to a baseline of January 6th-12th 2025. This increase is not surprising, as many Palisadians fled south to Santa Monica hotels and rentals, allowing them to stay close to their neighborhoods, children’s schools, and social circles.
Westfield Century City and The Grove also saw increased foot traffic, as both malls serve as key gathering spots in their communities and feature state-of-the-art movie theaters, providing a few hours of escape. Additionally, their upgraded HVAC systems—enhanced post-pandemic—may offer an added layer of comfort for visitors. Similarly, Westfield Topanga, a familiar shopping destination for residents of the San Fernando Valley, saw an uptick in visits during the second half of January. And traffic at these shopping destinations was still elevated as of mid-February, suggesting that at least some displaced residents are likely staying in the area in the more medium-term.
Some Palisadians have opted to relocate much farther south, though this migration appears to have had a more dispersed effect on shopping patterns. As a result, we do not see a significant impact on visitation to South Bay shopping centers like Manhattan Village and Del Amo Fashion Center.
While reports have mentioned some Palisadians moving to Newport Beach—a community that shares similar demographics with the Palisades—the influx does not appear to be large enough to meaningfully shift mall visitation patterns in January. Additionally, given the circumstances, it is unlikely that many displaced residents would be making frequent trips to Fashion Island or South Coast Plaza. Instead, those who have temporarily relocated to the area are likely settling in as newly arrived locals.
If we examine the year-over-year (YoY) change in visits from specific ZIP codes, Placer data reveals a significant surge in visitation to Third Street Promenade from the Pacific Palisades during January 2025, with visits increasing by 20.4% compared to the same period last year.
Demographic analysis of the Third Street Promenade’s trade area also indicates that the shopping corridor drew a higher proportion of family households and more affluent audience segments – perhaps thanks to the influx of visitors from the Palisades.
Amid the disruption caused by the wildfires, shopping centers have stepped in as steady community spaces rather than just retail venues. The uptick in foot traffic at locations like Third Street Promenade and Westfield Century City shows that these malls are serving as reliable hubs for daily routines and social connection, offering residents practical support as they navigate uncertain times.
In the wake of the devastating wildfires across the greater Los Angeles area, retailers—both local and national—have played a crucial role in providing relief, comfort, and a sense of community for those impacted. Retail is an industry that touches consumers’ lives daily, often more frequently than most other businesses. Because retailers fulfill a wide range of needs, they have become essential partners in supporting communities facing unimaginable crises.
In the immediate aftermath of the Palisades and Eaton Fires, retailers transformed their stores into donation hubs, offering displaced individuals essential items such as clothing and N95 masks. Major brands, including J.Crew, Gap Inc., and Free People, quickly repurposed their stores to serve as distribution centers. Free People even opened an entirely new shop in Santa Monica—Free Shop by Free People and FP Movement—where affected residents could book time slots to browse and collect necessary items. Beyond national retailers, Los Angeles-based brands also stepped up to support fire victims. Babyletto, a juvenile furniture brand, donated cribs to displaced families, while apparel company Big Bud Press launched new collections with proceeds benefiting the Pasadena Jobs Center.
While retail depends on consumerism, its role over the past month has extended beyond sales, making a profound impact on the local community. Many retailers in the discretionary sector opened their doors to directly assist affected families, demonstrating that physical retail spaces can be used for more than just commerce. By taking action on the ground rather than simply offering monetary donations, retailers provided immediate, tangible support to those in need.
Three specific retail locations in Los Angeles exemplified this effort, with Placer’s data revealing just how meaningful their initiatives were. Gap’s Santa Monica store was among the first to pivot toward relief efforts, distributing new Gap merchandise and PPE to community members beginning on January 11th. Alo Yoga’s Beverly Hills location provided care kits to impacted residents between January 14th and 16th. Meanwhile, Babylist, an online registry service with a physical showroom in Beverly Hills, hosted donation days on January 21st and 28th, allowing displaced families to shop for free and replace lost items.
Placer’s foot traffic estimates suggest that these relief efforts were well-received and widely utilized. Each of these locations saw an increase in visits during the weeks their relief initiatives took place, surpassing the average January baseline. The data underscores how critical these retailer-driven efforts were in supporting Los Angeles families and providing much-needed aid during a difficult time.
During Alo Yoga’s donation event from January 14th to 16th, there was a noticeable increase in visitation from across the greater Los Angeles area, drawing new traffic beyond the Beverly Hills neighborhood. Compared to January baseline trends, the week of January 13th saw a higher share of visits originating from 3 to 10 miles away. More significantly, visits also increased from 10 to 30 miles away, likely including individuals affected by the Eaton Fire. In contrast, visits from over 250 miles away declined, underscoring the sharp drop in tourism to Los Angeles during the peak of the wildfire crisis.
Babylist’s LA showroom opened its doors to families in need, offering a space to replace essential baby items lost in the fires. These relief events attracted a different visitor mix than the store typically sees, providing immediate support for young families and grandparents. According to PersonaLive’s visitor segmentation, during the weeks Babylist hosted its relief events, there was a higher distribution of visits from Educated Urbanites, Young Professionals, and Sunset Boomers. In contrast, the full-month January data showed a greater share of visits from Ultra Wealthy Families. This shift highlights how retailer-led relief efforts were actively utilized by those in need, reinforcing the critical role local businesses can play in supporting communities during crises.
Retailers play a vital role in the communities they serve, and their ability to provide immediate support in Los Angeles through physical stores allowed for faster distribution of donations and aid. The best-in-class relief strategies implemented by these retailers should serve as a blueprint for others to follow, reinforcing the importance of brick-and-mortar stores as essential community assets during times of crisis and recovery.
2024 was a challenging year for the restaurant industry, marked by increased competition from other food retail channels, intensified value wars, and rising operational costs, all of which contributed to a surge in bankruptcies. The start of 2025 has been equally difficult.
Despite these challenges, our data continues to show strong consumer demand for dining out. However, the way consumers interact with restaurants is evolving more than ever before. Below, we highlight several key shifts in consumer behavior that restaurant operators, suppliers, and investors should consider in the year ahead.
With Starbucks' renewed focus on its coffeehouse roots under CEO Brian Niccol, an important question emerges: have today’s restaurants become too complex? Starbucks originally built its brand as a “third place” away from home and work – an inviting space for customers to gather. However, this focus began shifting about a decade ago with the rollout of Mobile Order and Pay. As e-commerce surged in the early 2010s, consumers became accustomed to making purchases online or via mobile apps, making digital ordering a necessity for most retailers and restaurants. Yet, prioritizing convenience through mobile ordering and pickup created a disconnect with Starbucks’ experience-driven identity, leading to friction between its convenience-oriented and experience-focused customers.
This tension between experience and convenience has been a challenge for many restaurant operators in recent years. It explains why QSR chains have reduced store footprints while expanding drive-thru capacity, why fast-casual and casual-dining restaurants have increasingly adopted pickup and drive-thru windows, and why many chains now allocate dedicated space for delivery orders. Even Darden, long resistant to third-party delivery, ultimately embraced it to adapt to changing consumer behavior.
Visitation trends in 2024 reinforced the difficulty of balancing experience and convenience within the same restaurant model. Among chains with more than 100 locations, those with the highest year-over-year (YoY) growth in visits per location were largely drive-thru specialists, such as Raising Cane’s, In-N-Out Burger, 7 Brew Coffee, and PJ’s Coffee. Meanwhile, non-drive-thru leaders like CAVA and Chipotle thrived by focusing on customization, underscoring that consumers are willing to pay a premium for personalized experiences that align with their preferences.
The rise of convenience-based restaurants does not signal the end of experiential dining – far from it. Below, we’ve outlined monthly year-over-year (YoY) visit trends for major restaurant categories in 2024. While QSR value wars dominated industry headlines throughout the year, casual- and fine-dining chains actually outperformed the QSR segment in YoY visit growth.
Some of this success can be attributed to well-executed promotions, such as Chili’s "3 for Me" deal – which helped the chain finish just behind Raising Cane’s in visit-per-location growth for 2024 – and Buffalo Wild Wings’ "All You Can Eat Wings" promotion. However, the strong YoY performance of fine-dining chains further underscores that experience-driven dining remained highly in demand throughout the year.
We also see this trend reflected in dwell time across the restaurant industry. With the rise of drive-thru and takeout orders during and after the pandemic, combined with advancements in mobile ordering technology, it’s no surprise that dwell times for limited-service restaurants have remained below pre-pandemic levels (below). However, the opposite is happening in full-service restaurant categories, where dwell times are on par with or even exceeding pre-pandemic levels.
While many casual dining chains have seen an increase in takeout and delivery orders over the past few years, the growth of experiential dining concepts like Kura Sushi and GEN Korean BBQ, along with the continued expansion of eatertainment venues such as Topgolf, Puttshack, and Pinstripes—where dwell times often exceed 90 minutes—has helped maintain overall category dwell times. Meanwhile, the increase in dwell time for fine-dining establishments suggests that guests are making the most of their time when dining out, reinforcing the growing consumer preference for experience over convenience.
We've previously highlighted the importance of familiarity in consumer dining decisions, particularly in a challenging macroeconomic environment. With years of elevated inflation across food, rent, healthcare, and insurance, consumers have fewer discretionary dollars to spend. As a result, when they choose to dine out, they gravitate toward brands they know and trust.
In collaboration with the team at Bloomberg Second Measure, we analyzed data on the percentage of revenue generated from new customers at both full-service and limited-service restaurants. Our findings revealed a noticeable decline in new customer revenue during the second half of 2024, further reinforcing the idea that consumers are prioritizing familiarity when making dining choices.
This preference for familiar brands may be creating challenges for restaurant chains expanding into new markets. Traditionally, a new restaurant location in an unfamiliar market could expect to generate around 75% of the sales/visits seen in an established market—after an initial “honeymoon” phase when consumers try the brand for the first time. However, our data suggests that visit trends for restaurants entering new markets are now significantly lower than historical averages. Unsurprisingly, many operators have told us that their 2025 expansion plans will prioritize in-filling existing markets rather than expanding into new ones.
Portillo’s—the Chicago-based chain known for its Chicago-style hot dogs, Italian beef sandwiches, and char-grilled burgers—has experienced mixed visit trends when entering new markets. Below, we present visit per location trends for Portillo’s nationwide, in its home market of Chicago, and in several states where it has expanded in recent years. In its latest investor presentation, Portillo’s acknowledged that its average unit volumes are highest in its home market ($11.3 million in sales per location), compared to other Midwest markets ($6.0 million) and Sunbelt locations ($6.6 million). While these figures are still strong, they reflect the broader challenge that many restaurant brands face when expanding beyond their core markets.
Conclusion
As the restaurant industry navigates 2025, operators must strike a delicate balance between convenience and experience while adapting to shifting consumer preferences. The demand for dining out remains strong, but consumers are making more intentional choices, favoring trusted brands and prioritizing either speed and efficiency or immersive, experiential dining. At the same time, new market expansion presents growing challenges, with visit trends suggesting a preference for familiarity over novelty. As brands refine their strategies, those that successfully integrate innovation with operational excellence—whether through streamlined digital convenience, compelling promotions, or differentiated in-store experiences—will be best positioned for long-term success in an increasingly competitive landscape.
Sprouts Farmers Market and Dutch Bros. have seen impressive foot traffic growth over the past few years. We analyzed their visitation metrics for 2024 to understand what’s driving their continued success.
Both Sprouts and Dutch Bros. posted impressive visitation numbers throughout 2024, with visits for the full year elevated by 7.3% and 15.8%, respectively, compared to 2023. This momentum caps off several years of sustained growth – particularly for Dutch Bros. – which has expanded rapidly while maintaining consistent foot traffic increases. And though average visits per location at Dutch Bros. were slightly down YoY in 2024, the visit gaps were relatively modest – indicating that the chain is succeeding in expanding with minimal cannibalization to its existing venues.
Sprouts also expanded with dozens of new stores over the past year – and the chain’s foot traffic metrics suggest strong shopper interest in these openings. The health-forward grocer saw visits per location rise in the second half of the year, capping off Q4 2024 with a 5.0% YoY increase.
The two chains have kept their visit growth going into the new year. Weekly visits to both Sprouts and Dutch Bros. grew all weeks analyzed, a promising sign as 2025 gets underway.
Smoothies are having a major moment, fueled by the growing nationwide focus on health and wellness – an area where Sprouts has successfully positioned itself as a leader. Now, the chain is doubling down on its wellness-focused strategy by introducing smoothies at select locations.
Many Sprouts locations offer smoothies to go – but the chain has also been investing in in-store smoothie bars, allowing shoppers to enjoy a fresh, healthy drink while browsing or take one on the go. Visits to a Cerritos, California location jumped following the introduction of a smoothie bar in January 2025, with YoY monthly visits exceeding the Sprouts nationwide average for the first time in the analyzed period – perhaps thanks to excited reviews posted on social media.
By offering smoothies that are more affordable than some of the viral options trending online, Sprouts is solidifying itself as a go-to destination for shoppers seeking wellness-driven choices without breaking the bank.
While Sprouts is expanding into new beverage categories, Dutch Bros is focusing on building out its food offerings. The chain has traditionally been strongest in the afternoon and evening, bucking the usual trends for caffeine-focused brands. To that end, Dutch Bros. has focused on attracting more morning visitors, both by expanding its mobile ordering capabilities and by testing a new food menu in select locations.
The data suggests that the company’s focus on the morning daypart may amplify changes in Dutch Bros. consumer behavior that are already underway. Between January 2024 and January 2025, the share of visits during morning hours saw a small but meaningful uptick. The share of visits during the 6:00 AM to 11:00 AM daypart grew from 28.4% to 29.5% of daily visits, while the share of evening visits (4:00 PM to 9:00 PM) decreased. While the brand still maintains a strong presence later in the day, this shift could be a sign that Dutch Bros is successfully nudging consumers toward earlier-day coffee runs.
Sprouts and Dutch Bros. are thriving by gearing their offerings to their customer bases. By leaning into health-forward beverages and early-morning visits, the two chains are driving visits and interest.
For more data-driven insights, visit Placer.ai.
The off-price apparel space remains well-positioned as consumers continue to favor budget-friendly retailers. We dive into the latest location intelligence for the space – and category leaders Burlington, Marshalls, Ross Dress for Less, and T.J. Maxx – to explore how the segment closed out 2024 and started off in 2025.
The leaders of the off-price apparel space – Burlington, Marshalls, Ross Dress for Less, and T.J. Maxx – drove the success of the category last year. In 2024, Burlington’s visits increased (7.9%), as did visits to Marshalls (5.3%), Ross (0.7%) and T.J. Maxx (4.9%).
Zooming into H2 2024 reveals that Burlington, Marshalls, and T.J. Maxx saw consistent YoY visit growth. And although Ross Dress for Less saw mild visit gaps for some of the period, all four off-price apparel chains analyzed started the new year on a high note with January 2025 visits up across the board compared to the previous year.
Marmaxx, Ross, and Burlington expanded their real estate footprints in 2024 – likely contributing to the chains’ YoY visit increases. And all four retailers’ have plans to continue their expansion strategies in the coming years – putting them on a foot traffic growth trajectory for 2025.
The foot traffic growth of Burlington, Marmaxx, and Ross plays a significant role in the success of the off-price category, which has steadily increased its share of total apparel visits.
In Q4 2024, the off-price apparel category claimed a majority of the combined off-price and our traditional apparel category visits (51.9%) for the first time since at least 2019. This demonstrates the segment’s strong holiday performance and continued resilience in the face of economic headwinds for both consumers and retailers.
Diving deeper into the foot traffic for Burlington, Ross, Marshalls, and T.J. Maxx highlights robust nationwide visits as well as several regional preferences among consumers.
Nationwide, Ross claimed the lion’s share of visits between the four chains in Q4 2024 (31.0%), followed by T.J. Maxx (28.0%), Marshalls (23.1%), and Burlington (17.9%).
Analysis of the chains’ share of visits by CBSA reveals that Ross claimed the greatest share of visits in a majority of the West and Southwest, as well as in many large metropolises. Meanwhile, T.J. Maxx appeared to be the most-visited brand in many CBSAs throughout the Eastern United States, while Marshalls appeared to be the preferred brand in the Mid-Atlantic.
And despite claiming 17.9% of combined visits to the four off-price apparel chains, Burlington received the largest share of visits in only two CBSAs – Midland, TX and Anchorage, AK, which could be due to the brand’s long-term smaller-format strategy. While a smaller-format store may have less physical real estate (and therefore visitor potential) than the typical Marmaxx and Ross location, it affords Burlington the flexibility to source locations with strong economics that can drive productivity for the brand in markets nationwide.
All four brands have a robust presence nationwide, yet regional preferences and variations in real estate footprints highlight the different paths to success in the off-price space.
The off-price apparel segment is thriving in 2025, with Burlington, Marshalls, Ross, and T.J. Maxx leading the charge. Consumers continue to prioritize value, fueling steady foot traffic growth and cementing off-price retailers as key players in the apparel space. Each brand is carving out its own regional strongholds while expanding its footprint, setting the stage for even greater success in the year ahead.
Want more data-driven insights? Visit Placer.ai.
The restaurant space has experienced its fair share of challenges in recent years – from pandemic-related closures to rising labor and ingredient costs. Despite these hurdles, the category is holding its own, with total 2024 spending projected to reach $1.1 trillion by the end of the year.
And an analysis of year-over-year (YoY) visitation trends to restaurants nationwide shows that consumers are frequenting dining establishments in growing numbers – despite food-away-from-home prices that remain stubbornly high.
Overall, monthly visits to restaurants were up nearly every month this year compared to the equivalent periods of 2023. Only in January, when inclement weather kept many consumers at home, did restaurants see a significant YoY drop. Throughout the rest of the analyzed period, YoY visits either held steady or grew – showing that Americans are finding room in their budgets to treat themselves to tasty, hassle-free meals.
Still, costs remain elevated and dining preferences have shifted, with consumers prioritizing value and convenience – and restaurants across segments are looking for ways to meet these changing needs. This white paper dives into the data to explore the trends impacting quick-service restaurants (QSR), full-service restaurants (FSR), and fast-casual dining venues – and strategies all three categories are using to stay ahead of the pack.
Overall, the dining sector has performed well in 2024, but a closer look at specific segments within the industry shows that fast-casual restaurants are outperforming both QSR and FSR chains.
Between January and August 2024, visits to fast-casual establishments were up 3.3% YoY, while QSR visits grew by just 0.7%, and FSR visits fell by 0.3% YoY. As eating out becomes more expensive, consumers are gravitating toward dining options that offer better perceived value without compromising on quality. Fast-casual chains, which balance affordability with higher-quality ingredients and experiences, have increasingly become the go-to choice for value-conscious diners.
Fast-casual restaurants also tend to attract a higher-income demographic. Between January and August 2024, fast-casual restaurants drew visitors from Census Block Groups (CBGs) with a weighted median household income of $78.2K – higher than the nationwide median of $76.1K. (The CBGs feeding visits to these restaurants, weighted to reflect the share of visits from each CBG, are collectively referred to as their captured market).
Perhaps unsurprisingly, quick-service restaurants drew visitors from much less affluent areas. But interestingly, despite their pricier offerings, full-service restaurants also drew visitors from CBGs with a median HHI below the nationwide baseline. While fast-casual restaurants likely attract office-goers and other routine diners that can afford to eat out on a more regular basis, FSR chains may serve as special occasion destinations for those with more moderate means.
Though QSR, FSR, and fast-casual spots all seek to provide strong value propositions, dining chains across segments have been forced to raise prices over the past year to offset rising food and labor costs. This next section takes a look at several chains that have succeeded in raising prices without sacrificing visit growth – to explore some of the strategies that have enabled them to thrive.
The fast-casual restaurant space attracts diners that are on the wealthier side – but some establishments cater to even higher earners. One chain of note is NYC-based burger chain Shake Shack, which features a captured market median HHI of $94.3K. In comparison, the typical fast-casual diner comes from areas with a median HHI of $78.2K.
Shake Shack emphasizes high-quality ingredients and prices its offerings accordingly. The chain, which has been expanding its footprint, strategically places its locations in affluent, upscale, and high-traffic neighborhoods – driving foot traffic that consistently surpasses other fast-casual chains. And this elevated foot traffic has continued to impress, even as Shake Shack has raised its prices by 2.5% over the past year.
Steakhouse chain Texas Roadhouse has enjoyed a positive few years, weathering the pandemic with aplomb before moving into an expansion phase. And this year, the chain ranked in the top five for service, food quality, and overall experience by the 2024 Datassential Top 500 Restaurant Chain.
Like Shake Shack, Texas Roadhouse has raised its prices over the past year – three times – while maintaining impressive visit metrics. Between January and August 2024, foot traffic to the steakhouse grew by 9.7% YoY, outpacing visits to the overall FSR segment by wide margins.
This foot traffic growth is fueled not only by expansion but also by the chain's ability to draw traffic during quieter dayparts like weekday afternoons, while at the same time capitalizing on high-traffic times like weekends. Some 27.7% of weekday visits to Texas Roadhouse take place between 3:00 PM and 6:00 PM – compared to just 18.9% for the broader FSR segment – thanks to the chain’s happy hour offerings early dining specials. And 43.3% of visits to the popular steakhouse take place on Saturdays and Sundays, when many diners are increasingly choosing to splurge on restaurant meals, compared to 38.4% for the wider category.
Though rising costs have been on everybody’s minds, summer 2024 may be best remembered as the summer of value – with many quick-service restaurants seeking to counter higher prices by embracing Limited-Time Offers (LTOs). These LTOs offered diners the opportunity to save at the register and get more bang for their buck – while boosting visits at QSR chains across the country.
Limited time offers such as discounted meals and combo offers can encourage frequent visits, and Hardee’s $5.99 "Original Bag" combo, launched in August 2024, did just that. The combo allowed diners to mix and match popular items like the Double Cheeseburger and Hand-Breaded Chicken Tender Wraps, offering both variety and affordability. And visits to the chain during the month of August 2024 were 4.9% higher than Hardee’s year-to-date (YTD) monthly visit average.
August’s LTO also drove up Hardee’s already-impressive loyalty rates. Between May and July 2024, 40.1% to 43.4% of visits came from customers who visited Hardee’s at least three times during the month, likely encouraged by Hardee’s top-ranking loyalty program. But in August, Hardee’s share of loyal visits jumped to 51.5%, highlighting just how receptive many diners are to eating out – as long as they feel they are getting their money’s worth.
McDonald’s launched its own limited-time offer in late June 2024, aimed at providing value to budget-conscious consumers. And the LTO – McDonald’s foray into this summer’s QSR value wars – was such a resounding success that the fast-food leader decided to extend the deal into December.
McDonald’s LTO drove foot traffic to restaurants nationwide. But a closer look at the chain’s regional captured markets shows that the offer resonated particularly well with “Young Urban Singles” – a segment group defined by Spatial.ai's PersonaLive dataset as young singles beginning their careers in trade jobs. McDonald's locations in states where the captured market shares of this demographic surpassed statewide averages by wider margins saw bigger visit boosts in July 2024 – and the correlation was a strong one.
For example, the share of “Young Urban Singles” in McDonald’s Massachusetts captured market was 56.0% higher than the Massachusetts statewide baseline – and the chain saw a 10.6% visit boost in July 2024, compared to the chain's statewide H1 2024 monthly average. But in Florida, where McDonald’s captured markets were over-indexed for “Young Urban Singles” by just 13% compared to the statewide average, foot traffic jumped in July 2024 by a relatively modest 7.3%.
These young, price-conscious consumers, who are receptive to spending their discretionary income on dining out, are not the sole driver of McDonald’s LTO foot traffic success. Still, the promotion’s outsize performance in areas where McDonald’s attracts higher-than-average shares of Young Urban Singles shows that the offering was well-tailored to meet the particular needs and preferences of this key demographic.
While QSR, fast-casual, and FSR chains have largely boosted foot traffic through deals and specials, reputation is another powerful way to attract diners. Restaurants that earn a coveted Michelin Star often see a surge in visits, as was the case for Causa – a Peruvian dining destination in Washington, D.C. The restaurant received its first Michelin Star in November 2023, a major milestone for Chef Carlos Delgado.
The Michelin Star elevated the restaurant's profile, drawing in affluent diners who prioritize exclusivity and are less sensitive to price increases. Since the award, Causa saw its share of the "Power Elite" segment group in its captured market increase from 24.7% to 26.6%. Diners were also more willing to travel for the opportunity to partake in the Causa experience: In the six months following the award, some 40.3% of visitors to the restaurant came from more than ten miles away, compared to just 30.3% in the six months prior.
These data points highlight the power of a Michelin Star to increase a restaurant’s draw and attract more affluent audiences – allowing it to raise prices without losing its core clientele. Wealthier diners often seek unique culinary experiences, where price is less of a concern, making these establishments more resilient to inflation than more venues that serve more price-sensitive customers.
Dining preferences continue to evolve as restaurants adapt to a rapidly changing culinary landscape. From the rise in fast-casual dining to the benefits of limited-time offers, the analyzed restaurant categories are determining how to best reach their target audiences. By staying up-to-date with what people are eating, these restaurant categories can hope to continue bringing customers through the door.
The COVID-19 pandemic – and the subsequent shift to remote work – has fundamentally redefined where and how people live and work, creating new opportunities for smaller cities to thrive.
But where are relocators going in 2024 – and what are they looking for? This post dives into the data for several CBSAs with populations ranging from 500K to 2.5 million that have seen positive net domestic migration over the past several years – where population inflow outpaces outflow. Who is moving to these hubs, and what is drawing them?
The past few years have seen a shift in where people are moving. While major metropolitan areas like New York still attract newcomers, smaller cities, which offer a balance of affordability, livability, and career opportunities, are becoming attractive alternatives for those looking to relocate.
Between July 2020 and July 2024, for example, the Austin-Round Rock-Georgetown, TX CBSA, saw net domestic migration of 3.6% – not surprising, given the city of Austin’s ranking among U.S. News and World Report’s top places to live in 2024-5. Raleigh-Cary, NC, which also made the list, experienced net population inflow of 2.6%. And other metro areas, including Fayetteville-Springdale-Rogers, AR (3.3%), Des Moines-West Des Moines, IA (1.4%), Oklahoma City, OK (1.1%), and Madison, WI (0.6%) have seen more domestic relocators moving in than out over the past four years.
All of these CBSAs have also continued to see positive net migration over the past 12 months – highlighting their continued appeal into 2024.
What is driving domestic migration to these hubs? While these metropolitan areas span various regions of the country, they share a common characteristic: They all attract residents coming, on average, from CBSAs with younger and less affluent populations.
Between July 2020 and July 2024, for example, relocators to high-income Raleigh, NC – where the median household income (HHI) stands at $84K – tended to hail from CBSAs with a significantly lower weighted median HHI ($66.9K). Similarly, those moving to Austin, TX – where the median HHI is $85.4K – tended to come from regions with a median HHI of $69.9K. This pattern suggests that these cities offer newcomers an aspirational leap in both career and financial prospects.
Moreover, most of these CBSAs are drawing residents with a younger weighted median age than that of their existing residents, reinforcing their appeal as destinations for those still establishing and growing their careers. Des Moines and Oklahoma City, in particular, saw the largest gaps between the median age of newcomers and that of the existing population.
Career opportunities and affordable housing are major drivers of migration, and data from Niche’s Neighborhood Grades suggests that these CBSAs attract newcomers due to their strong performance in both areas. All of the analyzed CBSAs had better "Jobs" and "Housing" grades compared to the regions from which people migrated. For example, Austin, Texas received the highest "Jobs" rating with an A-, while most new arrivals came from areas where the "Jobs" grade was a B.
While the other analyzed CBSAs showed smaller improvements in job ratings, the combination of improvements in both “Jobs” and “Housing” make them appealing destinations for those seeking better economic opportunities and affordability.
Young professionals may be more open than ever to living in smaller metro areas, offering opportunities for cities like Austin and Raleigh to thrive. And the demographic analysis of newcomers to these CBSAs underscores their appeal to individuals seeking job opportunities and upward mobility.
Will these CBSAs continue to attract newcomers and cement their status as vibrant, opportunity-rich hubs for young professionals? And how will this new mix of population impact these growing markets?
Visit Placer.ai to keep up with the latest data-driven civic news.
Convenience stores, or c-stores, have been one of the more exciting retail categories to watch over the past few years. The segment has undergone significant shifts, embracing more diverse offerings like fresh food and expanded dining options, while also exploring new markets and adapting to changing consumer needs. We looked at the recent foot traffic data to see what this category's successes reveal about the current state of brick-and-mortar retail.
Convenience stores are increasingly viewed not only as places to fuel up, but as affordable destinations for quick meals, snacks, and other necessities. And analyzing monthly visits to the category shows that it is continuing to benefit from its positioning as a stop for food, fuel, and in some cases, tourism.
Despite lapping a strong H1 2023, visits to the category either exceeded last year’s levels or held steady during all but one of the first eight months of 2024 – highlighting the segment’s ongoing strength. Only in January 2024 did C-stores see a slight YoY dip, likely reflecting a weather-induced exaggeration of the segment’s normal seasonality.
Indeed, examining monthly fluctuations in visits to c-stores (compared to a January 2021 baseline) shows that foot traffic to the category tends to peak in summer months – perhaps driven by summer road trips and vacations – and slow down significantly in winter. Given summer’s importance for convenience stores, the category’s August YoY visit bump is a particularly promising indication of c-stores’ robust positioning this year.
While some C-store chains, like 7-Eleven, have a nationwide presence, others are concentrated in specific areas of the country. But as the popularity of C-stores continues to grow, regional chains like Wawa, Buc-ee’s, and Sheetz are expanding into new territories, broadening their reach.
Wawa, a beloved brand with roots in Pennsylvania, has become synonymous with its fresh sandwiches, coffee, and a highly loyal customer base. Wawa has been a major player in the c-store space in recent years, with a revamped menu driving ever-stronger foot traffic to its Mid-Atlantic region stores. Between January and August 2024, YoY visits to the chain were mostly elevated. And the chain is now venturing into states like Florida – where its store count has grown significantly over the past few years – as well as Georgia and Alabama.
Meanwhile, Texas favorite Buc-ee’s, though known for its enormous stores and mind boggling array of dining options, has a relatively small footprint – but that might be changing. The chain, which also outpaced its already-strong 2023 performance this year, is opening locations in Arkansas and North Carolina, further building on its reputation as a destination for travelers. And Sheetz, another regional chain with a strong presence in Pennsylvania, is also expanding, with plans to open locations in Southern states like North Carolina and Tennessee.
This trend toward regional expansion offers significant opportunities for growth, not only by increasing store count, but also by reaching new consumer bases and target audiences. Customer behavior differs between markets – and by expanding into new areas, c-stores can tap into unique local visitation patterns.
One metric that highlights local differences in consumer behavior is dwell time, or the amount of time a customer spends inside a convenience store per visit. In some regions, visitors tend to move in and out quickly, while in others, customers linger for longer periods of time.
Analyzing convenience store dwell times by state highlights substantial differences in visitor behavior. During the first eight months of 2024, coastal states (with the exception of Oregon) tended to see shorter average dwell times (between 7.5 and 11.8 minutes). On the other hand, in states like Wyoming, Montana, and North Dakota, average dwell times ranged between 21.2 and 28.2 minutes.
Interestingly, the states with the longest dwell times also have some of the highest percentages of truck traffic on interstate highways – suggesting that these longer stops are perhaps made by long-haul truckers looking for a place to shower, relax, and grab a bite to eat.
Even as regional favorites expand their reach, nationwide classic 7-Eleven is taking steps to further cement its growing role as a prime grab-and-go food and beverage destination. And like other dining destinations, the chain relies on limited-time offers (LTOs) to fuel excitement – and visits.
One of the most iconic, and beloved c-store LTOs is 7-Eleven’s Slurpee Day, which falls each year on July 11th. The event, during which all 7-Eleven locations hand out free slurpees, tends to drive significant upticks in foot traffic – and this year was no exception. Visits to the convenience store jumped by a whopping 127.3% on July 11th, 2024 relative to the YTD daily visit average – proving that good deals will bring customers in the door.
The convenience store sector continues building on the impressive growth seen in 2023. As many chains double down on expanding both their regional presence and their offerings, will they continue to drive growth in the coming years?
Visit Placer.ai to keep up with the latest data-driven convenience store updates.
