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Consumers are entering the back half of 2026 under real pressure. The University of Michigan's consumer sentiment index registered 49.5 in June, the second-lowest reading in records going back to the 1970s and nearly 20% below where it sat a year earlier. According to Deloitte, roughly four in 10 Americans now exhibit deal-driven, cost-conscious habits, and close to seven in 10 retail executives view value-seeking as a structural change rather than a temporary one.
So when Amazon's Prime event ran June 23rd to 26th, alongside overlapping promotions from Walmart, Target, Best Buy, and Kohl's, the week became more than a battle for retail traffic. It became a barometer. Who shows up when the deals land, when they show up, and where they steer their trips offers a real-time read on how a pressured, deliberate consumer is actually behaving. We analyzed foot traffic across the four major chains to find out.
Measured against each retailer's year-to-date day-of-week average, the four major retailers analyzed all saw visits climb during Prime Week. Best Buy and Kohl's led the pack on opening day, with visits running 18.1% and 18.4% above their respective baselines on June 23. Target wasn't far behind at 16.3%, while Walmart posted a steadier 4.7% increase. And all four chains continued seeing visit gains throughout the analyzed period.
A lift across all four chains, not just Amazon's direct competitors in one category, suggests a consumer who is responsive and cross-shopping. When promotions appear, the value-seeker turns out, and they spread those trips across whichever retailers are running deals.
Isolating the event from seasonality sharpens the picture. Comparing daily visits to the prior five weeks' day-of-week average controls for longer-term trends, which matters this year because Prime Day shifted to late June, much closer to Memorial Day and Father's Day than usual and against a higher recent traffic baseline. Even on that tougher benchmark, Best Buy stood out, with visits up 12.3% on June 23 and holding double digits through Thursday. Target saw a meaningful early-week lift, while Walmart sat just below its recent baseline and Kohl's slipped to -3.9% by Friday.
Best Buy's strength against recent weeks carries the most useful read on the consumer. Electronics are big-ticket and discretionary, the kind of spending a pressured shopper might be expected to defer. But the event-driven lift suggests that consumers have not stopped making sizable purchases – they have just made them event-dependent.
But stacking 2026 against the comparable 2025 Prime Week (July 8th to 11th) adds another layer to the story. Target was the standout performer here, with visits up 10.3% year-over-year (YoY) on opening day and gains every single day of the event. Kohl's also outpaced last year through most of the week, while Walmart held modestly positive ground throughout.
Best Buy tells the most complex story. Even as it posted the strongest event-driven lift relative to recent weeks, its visits ran 2% to 5% below last year's Prime Week – a reminder that a strong showing against a recent baseline doesn't always translate to year-over-year growth. These YoY declines suggest that while compelling promotions can still draw shoppers into stores, they have not fully offset softer demand for discretionary electronics.
Analyzing offline traffic to major retailers during Prime Day 2026 suggests that, although sentiment may be near record lows and value-seeking may now be a fixed habit, the appetite to spend is still there – although it has become more deliberate.
For more data-driven retail insights, visit placer.ai/anchor
Bed Bath & Beyond returned to physical retail in August 2025, when the first store to carry the name since the chain's 2023 liquidation opened in Brentwood, Tennessee. The format signaled how much the strategy had changed. At roughly 15,000 square feet, in a former Kirkland's, the location is a fraction of the 25,000-to-50,000-square-foot stores the brand operated before bankruptcy, reflecting a deliberate move toward smaller, neighborhood-format stores.
The format shift is just one element of a broader restructuring. The name now belongs to Beyond Inc. – since renamed Bed Bath & Beyond Inc. – which is reviving the legacy brand through two distinct acquisitions. The company is acquiring Kirkland's, the home-decor chain, and converting select stores into small-format Bed Bath & Beyond Home locations, and has also agreed to acquire The Container Store and co-brand its stores as "The Container Store / Bed Bath & Beyond."
But in a category that increasingly rewards discounters and sharply differentiated retailers, is there still room for a brand like Bed Bath & Beyond, and in what form?
It is easy to forget how dominant Bed Bath & Beyond once was. In 2019, already past its heyday, it still captured the single largest share of visits to home furnishing retailers in the country, acting as the broad, generalist default for the category.
A lot has changed since. Visits to brick-and-mortar home furnishing retailers fell roughly 27% from 2019 to 2025, and within that smaller pie the leaderboard reshuffled around Bed Bath & Beyond's absence. HomeGoods now sits at the front, reflecting where the category's momentum has gone – toward off-price and sharply differentiated retailers. At the same time, no single full-price, national retailer moved into the position Bed Bath & Beyond vacated, the broad home brand that shoppers across very different incomes and life stages defaulted to.
That open role is the opening a revived Bed Bath & Beyond is built around. The brand is betting that what failed was the format – a massive store carrying an exhaustive, full-price assortment behind a coupon, which is a format that off-price now beats on price and that specialists beat on focus. But the recognition itself, a name a wide range of shoppers still associate with outfitting a home, has remained strong, and the comeback may work if it claims the role without rebuilding the format. That is what the unusual structure is designed to do.
Share of Total Home Furnishing Visits by Chain — the 20 Largest Plus All Others — 2019 vs. 2025
Circle area is proportional to each year's total visits, which fell about 27% from 2019 to 2025. Slices show each chain's share of all home furnishing visits; the 20 largest chains are shown individually and the remainder is grouped as "Other." Bed Bath & Beyond liquidated all its stores in 2023 (its small 2025 relaunch was too recent to register here); Christmas Tree Shops (2023) and Conn's HomePlus (2024) closed all locations and have not returned. Source: Placer.ai.
| Retailer | 2019 visit share | 2025 visit share |
|---|---|---|
| Bed Bath & Beyond | 23.7% | 0.0% |
| HomeGoods | 19.3% | 38.3% |
| IKEA | 11.5% | 11.2% |
| At Home | 7.5% | 10.5% |
| World Market | 5.3% | 7.2% |
| Ashley | 4.4% | 5.1% |
| Kirkland's | 4.0% | 3.0% |
| Christmas Tree Shops | 3.7% | 0.0% |
| The Container Store | 1.8% | 1.6% |
| Rooms To Go Furniture Store | 1.7% | 1.8% |
| Bob's Discount Furniture | 1.4% | 2.7% |
| Pottery Barn | 1.1% | 1.2% |
| Crate and Barrel | 1.0% | 1.4% |
| Old Time Pottery | 1.0% | 0.6% |
| Conn's HomePlus | 1.0% | 0.0% |
| La-Z-Boy | 0.9% | 1.0% |
| Value City Furniture | 0.8% | 0.9% |
| Raymour & Flanigan Furniture Store | 0.7% | 0.9% |
| Homesense | 0.7% | 2.9% |
| Living Spaces | 0.7% | 1.1% |
| RH (Restoration Hardware) | 0.0% | 0.8% |
| Norwalk Furniture | 0.0% | 0.6% |
| Furniture Row | 0.0% | 0.5% |
| Other | 7.8% | 6.8% |
Rather than reopen its own stores, Bed Bath & Beyond is returning through two retailers it is absorbing, both of which have been losing visits year over year. The declines are not one shared problem but two different ones, and the logic of the comeback is that the Bed Bath & Beyond name addresses each.
The Container Store's difficulty is frequency, with a business organized around storage and home organization – a category shoppers turn to only in occasional project bursts, and affluent customers likely have few reasons to come back between closet overhauls and moves. Co-branding the stores as Bed Bath & Beyond is meant to widen that reason to visit, folding in the everyday kitchen, bath, and bedding categories the name is known for, and lifting trip frequency without pushing away the premium shopper the chain already has.
Meanwhile, Kirkland's is a broad home-and-decor generalist without a sharp identity, sitting in the same exposed middle that off-price and specialists have been pulling apart – its stores draw a mainstream suburban shopper but offer little specific reason to choose them. Converting them to Bed Bath & Beyond Home is meant to supply that reason, a more recognized name with broader pull than the Kirkland's banner generated on its own.
Beyond improving the assortment, Bed Bath & Beyond can also boost traffic to converted Kirkland stores and co-branded The Container Stores by bringing in an audience that each chain lacks.
The Container Store draws a narrow, premium audience organized around storage and home organization, while Kirkland's draws a broader, more middle-income suburban shopper for general home goods and decor. Analysing each chain's trade area composition as well as Bed Bath & Beyond's 2019 audience suggests that Bed Bath & Beyond can help each one reach the half of the market it currently misses: In its last pre-COVID year, Bed Bath & Beyond over-indexed both among the premium households The Container Store already draws and among the mainstream suburban families that have long anchored Kirkland's.
And for Bed Bath & Beyond, the arrangement supplies two store networks aimed at different shoppers, one more affluent, one more mainstream, reached through a single name both still recognize.
At the same time, the challenges should not be understated. A recognized name is the beginning of a value proposition rather than a substitute for one, and the proposition the brand carried into bankruptcy, an exhaustive assortment paired with a coupon, is the one that ultimately failed.
But two years after the chain closed, many consumers still think of Bed Bath & Beyond as a destination for home essentials, the kind of store associated with furnishing a first apartment, outfitting a dorm, or building a wedding registry. And familiarity has proven effective at generating first visits, as a range of revived retailers from Abercrombie to Polaroid suggests, but converting those visits into a habit is a separate question. Whether shoppers return will depend less on the name above the door than on what the reformatted stores actually offer.
For more data-driven insights, visit placer.ai/anchor
When Red Lobster filed for bankruptcy in May 2024, much of the blame landed on a single menu item: a $20 Ultimate Endless Shrimp deal that proved far too popular for its own margins. The chain shuttered roughly 130 locations, was acquired by Fortress Investment Group, and brought in a new CEO to steady the brand.
So the decision to bring Endless Shrimp back in spring 2026 – this time as a limited-run promotion – wasn't an obvious one. We dove into the data to see how the relaunch is landing, and what it would take for Red Lobster's comeback to hold.
In the weeks before the Endless Shrimp relaunch, the average number of visits to each Red Lobster location was running below year-ago levels – down by as much as 8.7% year over year (YoY) the week of April 13, and lagging the broader full-service restaurant segment.
Then came April 20. During the first full week of the Ultimate Endless Shrimp promotion, Red Lobster's per-location visits flipped sharply positive and have stayed there since, peaking at 24.3% YoY the week of April 27 and holding double-digit gains into early June – though the magnitude of the boost has gently eased over time. Notably, this outperformance came while full-service restaurant traffic remained roughly flat YoY.
The traffic surge suggests that Red Lobster's brand equity remains strong. Even after bankruptcy, store closures, and years of operational challenges, the chain was able to generate a meaningful visitation lift by bringing back one of its most recognizable promotions.
But Endless Shrimp can only do so much – and the pressures facing the chain, from elevated seafood costs to a burdensome lease portfolio, will remain even after the promotion inevitably ends. As the company continues to rightsize and improve profitability, the key question is whether its investments in menu innovation and customer experience will be enough to garner lasting customer loyalty. Will Endless Shrimp have a better ending this time around?
Visit Placer.ai/anchor to find out.
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Anchored Ep 7: The Data-Driven Customer Era
Zora Sentat has spent her career at the intersection of data, marketing, and commerce. As Chief Commercial Officer at cubeiQ, she's seen how businesses are – and aren't – making the most of what they know about their customers.
In the latest episode of Anchored, Zora joined Ethan Chernofsky to discuss the state of the data landscape, where retail media is falling short, and why human expertise still matters in an increasingly automated world.
Here are 5 key takeaways from the conversation:
Memorial Day weekend is the unofficial start of summer – and this year it arrived amid mounting cost pressures. Gas prices were at their highest Memorial Day level since 2022, while domestic airfare had risen more than 20% year over year – although travelers who booked early were often able to secure better deals.
That makes the holiday weekend a useful bellwether for the summer season ahead. Which corners of the travel economy are thriving, and where are consumers pulling back as budgets tighten? We dove into the data to find out.
Visits to gas stations and convenience stores - a reasonable proxy for how much Americans are driving – fell 7.0% YoY over the four-day Memorial Day weekend, measured from Friday through Monday. The decline pushed visits below their 2021 level for the first time since the pandemic-era baseline.
The drop is even more striking when viewed against the holiday's typical pattern. Over the past four years, Memorial Day weekend has consistently generated roughly 2% to 3% more traffic than a typical weekend, measured against the average of the preceding six Friday-to-Monday periods. This year, that premium disappeared. Instead, visits ran 3.1% below the recent norm, marking the first time in at least four years that the unofficial start of summer drew fewer fuel-and-snack stops than an ordinary weekend.
This suggests that forecasts of record-setting Memorial Day travel may have overstated the strength of road-trip demand as fuel costs surged. But another possible explanation is that Americans still traveled, just not as far – an interpretation supported by the decline in travel distances across most hotel tiers (see below). Surging fuel costs may also have nudged some travelers who had planned to drive toward air travel instead.
Nationwide Gas Station Visits, Memorial Day Weekend 2026 (Fri–Mon)
Memorial Day weekend failed to lift gas-station traffic, with visits falling below even 2021’s pandemic-era levels.
And indeed, airport visits by domestic travelers in the lead up to the holiday were comparatively resilient, slipping just 0.5% YoY on the Thursday and Friday before Memorial Day.
Compared to airports' prior six-week baseline, demand heading into the holiday weekend actually increased. Airport visits during the Thursday-Friday travel rush ran 9.7% above the average of the previous six weeks, up from 8.2% in 2025 and 7.1% in 2024. That resilience was likely driven, at least in part, by travelers who secured lower fares by booking well in advance. And because air travelers tend to skew more affluent than road trippers, those who did book later may have been more willing to absorb higher travel costs despite the sticker shock.
Major Airport Visits During Lead-Up to Memorial Day Weekend (Thu–Fri)
Although airport traffic remained flat YoY, the pre-holiday surge was more pronounced against a backdrop of softer recent demand, with visits running 9.7% above the prior six Thursday–Friday average.
Hotels, meanwhile, saw declines in domestic traveler visitation across all tiers as some travelers likely looked for ways to reduce lodging costs, whether by staying with friends and family, choosing lower-cost accommodations, or taking shorter trips.
But the pullback was far from uniform. Economy hotels took the hardest hit, with visits down 7.2% YoY – the steepest decline of any segment. Midscale, upper-midscale, and upscale properties landed in the middle, posting declines between 4.3% and 5.0%. At the top end of the market, the softness was more limited: Upper-upscale hotels slipped just 2.2%, while luxury hotels declined 2.7%.
The same K-shaped pattern showed up in how far guests were willing to travel. The share of hotel visitors coming from more than 100 miles away declined across nearly every tier – most sharply at the lower end of the market. Only luxury hotels saw their share of long-distance guests actually increase by 1.2 percentage points – showing that affluent domestic travelers were still traveling the distance.
Memorial Day Weekend (Fri–Mon): May 22–25 ’26 vs. May 23–26 ’25, U.S.
Hotel Visits, Year-over-Year Change
Visits slipped across every hotel class, but the high end held up best – and luxury was the only segment to draw a larger share of guests from 100+ miles away.
Percentage Point Change* in Share of Visitors From 100+ Miles Away, 2026 vs. 2025
*A percentage-point change is the difference between the two years’ shares – e.g., Luxury rising from 51.3% to 52.5% is a 1.2-point gain.
The unofficial start of summer revealed a widening split in how Americans allocate their travel spending. Driving-related stops and budget hotels bore the brunt of the pullback, while air travel and higher-end lodging continued to hold steady.
Whether this divide narrows or widens will depend largely on the path of gas prices and consumer confidence. As fuel costs ease, will budget-conscious travelers return to the road in greater numbers? Will air travel rebound, and will hotel visitation follow?
For more data-driven consumer and travel insights, visit Placer.ai/anchor.
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In recent years, Best Buy has faced significant challenges – from intensifying e-commerce competition to a slower housing market weighing on major categories like appliances.
But the retailer hasn't been resting on its laurels, rolling out a range of initiatives aimed at unlocking value from its physical and digital assets, including an expanded online Marketplace to enhanced retail media offerings and a strategic partnership with IKEA.
So how are these efforts playing out on the ground? We dove into the data to explore the rationale behind these initiatives and see what foot traffic data can tell us about their impact and future potential.
One of the more visible ways Best Buy is making new use of its physical footprint is through its shop-in-shop partnership with IKEA, which launched in fall 2025 across 10 stores in Florida and Texas.
The concept, designed to give customers an integrated way to upgrade their homes, pairs IKEA furnishings with Best Buy's kitchen and laundry offerings. By helping shoppers visualize complete home projects, the shop-in-shop creates natural cross-selling opportunities across complementary categories while providing an additional reason to visit segments that have faced persistent headwinds.
And foot traffic data suggests that the bet may be paying off. Through the first four months of 2026, Best Buy stores with IKEA shop-in-shops outperformed the national Best Buy fleet – as well as the chain's Texas and Florida benchmarks – every single month. And with Best Buy now opening consultation spaces inside IKEA stores in Frisco, Texas, and Tampa, Florida, the partnership between the two brands appears poised to deepen further.
Best Buy is also unlocking additional value from its store fleet through an expanded physical retail media network. Beyond traditional in-store advertising placements, the company monetizes its growing volume of pickup visits through Curbside Cinema displays, giving brands access to shoppers during a brief but highly attentive moment when there are few competing distractions for their attention.
And the visit data shows just how significant that opportunity is. In Q1 2026, more than 20% of Best Buy visits lasted under ten minutes – well above the 14.2% logged across discretionary chains. By serving short, brand-safe content during those windows, Best Buy is turning idle waiting time into measurable ad impressions, monetizing a moment most retailers let slip by unused.
Best Buy is also experimenting with increasingly sophisticated in-store advertising activations. The retailer recently partnered with a sports streaming platform on an immersive store takeover, using exterior signage, digital displays, and branded experiences to engage shoppers at multiple touchpoints. The campaign built on a broader recognition that Best Buy's customer base skews heavily toward sports enthusiasts - with the retailer reporting that its shoppers are 26% more likely than average to be sports fans. And this affinity has helped drive partnerships with organizations such as the NFL while creating new opportunities for Best Buy Ads.
Placer data from four of Best Buy's most-visited locations in Q1 2026 shows that while sports fandom is a consistent thread across markets, the specific interests vary considerably. Brooklyn's Bay Parkway location, for example, draws especially high concentrations of NHL and baseball fans, while Holyoke, Massachusetts skews more heavily toward NFL enthusiasts. Each market has its own distinct mix. And in a retail media landscape where targeting precision is the primary selling point, these market-level differences are another opportunity Best Buy is well positioned to capture.
As Best Buy seeks to become more than just a retailer, its stores are increasingly serving multiple functions at once – driving merchandise sales, supporting advertising initiatives, and helping brands connect with consumers. Given the early signs of traction behind these strategies, it may come as little surprise that incoming CEO Jason Bonfig plans to build on them as he pushes Best Buy further toward becoming "a retailer, media, advertising, and technology company."
For more data-driven retail insights, follow Placer.ai/anchor
Stadiums and arenas – and the communities they call home – have a stake in cultivating engaged team fanbases eager to participate in live events. And venues and teams can employ a variety of strategies to strengthen their connection with fans and draw crowds to the stands.
In this report, we leverage location analytics and audience segmentation to uncover some of the ways that sports franchises and venues are driving engagement – attracting visitors from farther away and appealing to fans more likely to splurge on stadium fare. How does the signing of a star athlete impact arena visitor profiles? What happens to stadium visitation trends when a team’s performance improves dramatically? And how can teams and venues tailor their offerings to more effectively cater to visitor preferences?
We dove into the data to find out.
In sports, the signing of a star athlete can have a ripple effect across the organization, hometown, and league. In addition to driving up overall attendance at games, star power can impact everything from visit frequency to audience profile – and the buying power of stadium attendees.
Lionel Messi’s move to Inter Miami CF after decades of European play brought a foot traffic boost to Chase Stadium (formerly DRV PNK Stadium). But it also shifted the demographics of stadium visitors and increased the distance they traveled to attend a game.
At Inter Miami’s 2022 and 2023 home openers without Messi (he joined the team mid-season in 2023), only 6.4% and 5.3% of visitors to Chase Stadium came from over 250 miles away. But for the 2024 home opener with Messi on the squad, 31.3% of stadium visitors traveled more than 250 miles to attend.
The demographics of visitors at the home opener also changed with Messi on the team. Trade area data combined with the Spatial.ai: PersonaLive dataset reveals that the 2024 home opener received a smaller share of households in the “Near-Urban Diverse Families” (11.2%) and “Young Urban Singles” (7.2%) segments than the two previous years. Meanwhile, shares of “Sunset Boomers” (13.0%) and “Ultra Wealthy Families” (20.1%) increased, indicating that Messi brought an older and more affluent demographic of visitors to the stadium compared to previous years. Messi’s arrival has generated increased revenue for Inter Miami CF, Major League Soccer, and Apple TV+, which has exclusive streaming rights for MLS games. And an influx of affluent out-of-town visitors also has the potential to drive positive outcomes for tourism and employment in the Miami area.
Caitlin Clark’s WNBA debut was another star-powered game changer – this time for women’s basketball. After dazzling the sports world during her college basketball career, Caitlin Clark was drafted first overall to the Indiana Fever before the 2024 WNBA season. The superstar’s arrival has had a staggering economic impact on the city of Indianapolis and the Fever franchise, highlighting the benefit of a top athlete within the local community. However, Clark’s stardom also had a far-reaching impact on the league as a whole, adding tremendous value to the WNBA. Trade area analysis reveals that several WNBA arenas saw an uptick in visitor affluence when hosting the Fever with Clark in the lineup – likely driven in part by the elevated ticket prices associated with her appearances.
When the Minnesota Lynx hosted the Fever on July 14th, 2024, for example, the median HHI of Target Center’s captured market shot up to just over $93K/year, well above the median HHIs for the games immediately before and after that event. (A venue’s captured market refers to the census block groups (CBGs) from which it draws its visitors, weighted to reflect the share of visits from each one – and thus reflects the profile of the venue’s visitor base.) Similarly, the Fever’s away game against the Connecticut Sun on May 14th, 2024 at Mohegan Sun Arena drove a higher audience median HHI ($103.6K/year) than either of the Sun’s next two home games.
Having a superstar on the roster can drive positive outcomes locally and league-wide – but overall team success is the ultimate goal for any franchise. So it may come as no surprise that stadiums and arenas can drive engagement when their home teams perform well on the field or court. And teams that reverse their fortunes often spark even greater excitement, boosting visitor loyalty, visit duration, and other key metrics.
The Baltimore Orioles had one of the worst records in baseball just a few years ago. But since 2022, the team has flipped the script – stringing together winning seasons and postseason berths. And location intelligence shows that as the team finds success, fans are becoming more engaged with their hometown stadium.
During the 2019 regular season, one of the worst for the club in recent history, stadium attendance suffered, with only 8.3% of visitors to Oriole Park at Camden Yards visiting the stadium at least three times. But during the 2024 regular season, Oriole Park’s share of repeat visitors (those who visited at least three times) was almost double 2019 levels (16.3%) – consistent with a sharp increase in sales of multi-game ticket packages.
In addition to attending games more often, visitors to Oriole Park also appear to be spending more time at the ballpark. During the 2019 regular season, visitors spent an average of 150 minutes at the stadium, but in 2024, the average time at the park increased to 178 minutes – potentially boosting ancillary spending and in-stadium advertising exposure. The increased dwell time of visitors is particularly noteworthy when considering that MLB’s rule changes have significantly shortened average game time.
The more engaged fandom engendered by team success not only impacts stadium visitor behavior, but also has the potential to drive revenue. The Orioles added 20 new corporate sponsors before the 2024 season, likely due to the attention garnered by the well-performing club.
The NFL’s Detroit Lions provide another example of team success that has driven visitor engagement. As the franchise has improved its record in recent years, the trade area size of its stadium – Ford Field – has also increased, indicating elevated attendance from fans living further away.
The Lions finished the regular season with losing records from 2019 to 2021, but finished over .500 in 2022 (9-8), 2023 (12-5), and 2024 (15-2). And with the team’s increasing wins each consecutive season, the size of its stadium's trade area has also increased steadily – reaching 81.3% above 2019 levels in 2024.
This underscores just how much team success matters to fans, who may be more inclined to travel longer distances if they believe their team is likely to win. Ultimately, broader fan engagement across a wider trade area also increases a team’s growth potential beyond in-stadium attendance – driving merchandise sales, increasing viewership, and benefitting both the team and the league as a whole.
While stadium attendance and visitor behavior is often correlated to the performance of the sports teams that play in the arena, sporting venues can also drive fan engagement in ways that aren’t solely tied to team success or big-name athletes. By adapting their concessions and venue operations to visitor preferences, stadiums and arenas can better serve their audiences and strengthen their community presence.
Consumers have been feeling the pinch of rising food costs for quite some time, but at least one NBA team has responded to make concessions at the game more affordable for fans. In December 2024, the Phoenix Suns announced a $2 value menu for all home games at Footprint Center – delivering steep discounts on hot dogs, water, soda, and snacks.
Location analytics suggest that since the value menu launch, more fans who would have otherwise waited until after leaving the venue to grab a bite are now enjoying food and drinks inside the arena. Analysis of five Suns home games just before the value menu launch – between November 26th and December 15th, 2024 – reveals that between 7.0% and 9.3% of stadium visitors visited a dining establishment after leaving the arena. But following the value menu launch before the December 19th, 2024 home game, post-game dining decreased to under 6.0% through the end of the year.
Suns owner Mat Ishbia’s announcement of the new menu called out the need for affordable food options for families at Suns games. As the season progresses, the new menu may drive a larger share of family households to Suns games, which could provide opportunities for advertisers and other stadium partners.
Consumers in Washington – and especially Seattle – are known for their affinity for plant-based diets and environmentally-friendly lifestyles. And that goes for local football fans as well: Audience segmentation provided by the AGS: Behavior & Attitudes dataset combined with trade area data reveals that during September to December 2024, households within Lumen Field’s potential visitor base were 36% more likely to be “Environmentally Conscious Buyers” and “Environmental Contributors” and 39% more likely to be “Vegans” compared to the nationwide average. By contrast, across all NFL stadiums, potential visiting households were 2%, 1%, and 3% less likely, respectively, to belong to these segments.
And Lumen Field has been actively catering to these consumer preferences. The stadium, which has been experimenting with plant-based culinary options for quite some time, was recently recognized as one of the most vegan-friendly stadiums in the NFL. And in December 2024, Lumen became the second stadium in the league to achieve TRUE precertification for its efforts to become a zero-waste venue.
By remaining aligned with its visitor base – including both football fans and people that visit the stadium for other events – Lumen Field encourages visitors to feel at home at their local stadium. And fans may be more connected to their team knowing the club shares their values and respects their lifestyle.
Stadiums and arenas can leverage a variety of strategies to engage visitors in attendance as well as wider audiences. Signing a star athlete, putting together a winning club, or adapting to local preferences are just some of the ways that sports franchises and athletic venues can find success.
Starbucks. Amazon. Barclays. AT&T. UPS. These are just some of the major corporations that have made waves in recent months with return-to-office (RTO) mandates requiring employees to show up in person more often – some of them five days a week.
But how are crackdowns like these taking shape on the ground? Is the office recovery still underway, or has it run its course? And how are evolving in-office work patterns impacting commuting hubs and dining trends? This white paper dives into the data to assess the state of office recovery in 2024 – and to explore what lies ahead for the sector in 2025.
In 2024, office foot traffic continued its slow upward climb, with visits to the Placer.ai Office Index down just 34.3% compared to 2019. (In other words, visits to the Placer.ai Office Index were 65.7% of their pre-COVID levels). And zooming in on year-over-year (YoY) trends reveals that office visits grew by 10.0% in 2024 compared to 2023 – showing that employee (and manager) pushback notwithstanding, the RTO is still very much taking place.
Indeed, diving into quarterly office visit fluctuations since Q4 2019 shows that office visits have been on a slow, steady upward trajectory since Q2 2020, following – at least since 2022 – a fairly consistent seasonal pattern. In Q1, Q2, and Q3 of each year, office visit levels increased steadily before dipping in holiday-heavy Q4 – only to recover to an even higher start-of-year baseline in the following Q1.
Between Q1 and Q3 2022, for example, the post pandemic office visit gap (compared to a Q4 2019 baseline) narrowed from 63.1% to 47.5%. It then widened temporarily in Q4 before reaching a new low – 41.4% – in Q1 2023. The same pattern repeated itself in both 2023 and 2024. So even though Q4 2024 saw a predictable visit decline, the first quarter of Q1 2025 may well set a new RTO record – especially given the slew of strict RTO mandates set to take effect in Q1 at companies like AT&T and Amazon.
Despite the ongoing recovery, the TGIF work week – which sees remote-capable employees concentrating office visits midweek and working remotely on Fridays – remains more firmly entrenched than ever.
In 2024, just 12.3% of office visits took place on Fridays – less than in 2022 (13.3%) and on par with 2023 (12.4%). Though Fridays were always popular vacation days – after all, why not take a long weekend if you can – this shift represents a significant departure from the pre-COVID norm, which saw Fridays accounting for 17.3% of weekday office visits.
Unsurprisingly, Tuesdays and Wednesdays remained the busiest in-office days of the week, followed by Thursdays. And Mondays saw a slight resurgence in visit share – up to 17.9% from 16.9% in 2023 – suggesting that as the RTO progresses, Manic Mondays are once again on the agenda.
Indeed, a closer look at year-over-five-year (Yo5Y) visit trends throughout the work week shows that on Tuesdays and Wednesdays, 2024 office foot traffic was down just 24.3% and 26.9%, respectively, compared to 2019 levels. The Thursday visit gap registered at 30.3%, while the Monday gap came in at 40.5%.
But on Fridays, offices were less than half as busy as they were in 2019 – with foot traffic down a substantial 53.2% compared to 2019.
Before COVID, long commutes on crowded subways, trains, and buses were a mainstay of the nine-to-five grind. But the rise of remote and hybrid work put a dent in rush hour traffic – leading to a substantial slowdown in the utilization of public transportation. As the office recovery continues to pick up steam, examining foot traffic patterns at major ground transportation commuting hubs, such as Penn Station in New York or Union Station in Washington, D.C., offers additional insight into the state of RTO.
Rush hour, for one thing – especially in the mornings – isn’t quite what it used to be. In 2024, overall visits to ground transportation hubs were down 25.0% compared to 2019. But during morning rush hour – weekdays between 6:00 AM and 9:00 AM – visits were down between 44.6% and 53.0%, with Fridays (53.0%) and Mondays (49.7%) seeing the steepest drops. Even as people return to the office, it seems, many may be coming in later – leaning into their biological clocks and getting more sleep. And with today’s office-goers less likely to be suburban commuters than in the past (see below), hubs like Penn Station aren’t as bustling first thing in the morning as they were pre-pandemic.
Evening rush hour, meanwhile, has been quicker to bounce back, with 2024 visit gaps ranging from 36.4% on Fridays to 30.0% on Tuesdays and Wednesdays. Office-goers likely form a smaller part of the late afternoon and evening rush hour crowd, which may include more travelers heading to a variety of places. And commuters going to work later in the day – including “coffee badgers” – may still be apt to head home between four and seven.
The drop in early-morning public transportation traffic may also be due to a shift in the geographical distribution of would-be commuters. Data from Placer.ai’s RTO dashboard shows that visits originating from areas closer to office locations have recovered faster than visits from farther away – indicating that people living closer to work are more likely to be back at their desks.
And analyzing the captured markets of major ground transportation hubs shows that the share of households from “Principal Urban Centers” (the most densely populated neighborhoods of the largest cities) rose substantially over the past five years. At the same time, the share of households from the “Suburban Periphery” dropped from 39.1% in 2019 to 32.7% in 2024. (A location’s captured market refers to the census block groups (CBGs) from which it draws its visitors, weighted to reflect the share of visits from each one – and thus reflects the profile of the location’s visitor base.)
This shift in the profile of public transportation consumers may explain the relatively slow recovery of morning transportation visits: City dwellers , who seem to be coming into the office more frequently than suburbanites, may not need to get as early a start to make it in on time.
While the RTO debate is often framed around employer and worker interests, what happens in the office doesn’t stay in the office. Office attendance levels leave their mark on everything from local real estate markets to nationwide relocation patterns. And industries from apparel to dining have undergone significant shifts in the face of evolving work routines.
Within the dining space, for example, fast-casual chains have always been workplace favorites. Offering quick, healthy, and inexpensive lunch options, these restaurants appeal to busy office workers seeking to fuel up during a long day at their desks.
Traditionally, the category has drawn a significant share of its traffic from workplaces. And after dropping during COVID, the share of visits to leading fast-casual brands coming from workplaces is once again on the rise.
In 2019, for example, 17.3% of visits to Chipotle came directly from workplaces, a share that fell to just 11.6% in 2022. But each year since, the share has increased – reaching 16.0% in 2024. Similar patterns have emerged at other segment leaders, including Jersey Mike’s Subs, Panda Express, and Five Guys. So as people increasingly go back to the office, they are also returning to their favorite lunch spots.
For many Americans, coffee is an integral part of the working day. So it may come as no surprise that shifting work routines are also reflected in visit patterns at leading coffee chains.
In 2019, 27.5% of visits to Dunkin’ and 20.1% of visits to Starbucks were immediately followed by a workplace visit, as many employees grabbed a cup of Joe on the way to work or popped out of the office for a midday coffee break. In the wake of COVID, this share dropped for both coffee leaders. But since 2022, it has been steadily rebounding – another sign of how the RTO is shaping consumer behavior beyond the office.
Five years after the pandemic upended work routines and supercharged the soft pants revolution, the office recovery story is still being written. Workplace attendance is still on the rise, and restaurants and coffee chains are in the process of reclaiming their roles as office mainstays. Still, office visit data and foot traffic patterns at commuting hubs show that the TGIF work week is holding firm – and that people aren’t coming in as early or from as far away as they used to. As new office mandates take effect in 2025, the office recovery and its ripple effects will remain a story to watch.
