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Family Dollar’s parent company Dollar Tree recently announced plans to dramatically rightsize the discount chain’s store fleet, with 600 stores slated for closure in 2024 and more to follow in upcoming years for a total of almost 1000 closures. We dove into the location intelligence for Family Dollar and three other leading value-forward retailers to understand which chain stands to benefit most from Family Dollar’s contraction.
Dollar Tree’s plans to close almost 1000 Family Dollar stores did not surprise retail analysts. Discount & Dollar Stores have been on the rise in recent years, driven in part by significant expansions – visits to the industry up 25.4% in Q1 2023 and up 55.8% in Q4 2023 relative to pre-pandemic Q1 2019. But this growth seems to have bypassed Family Dollar. Q1 2023 visits to the brand were up just 0.8% and traffic during the critical holiday-driven Q4 2023 was up just 9.8% since Q1 2019.
Meanwhile, the eponymous banner of Family Dollar’s parent company Dollar Tree outperformed the wider industry during the same period, with a 28.4% increase in Q1 2023 visits and a 72.1% increase in Q4 2023 visits relative to a Q1 2019 baseline.
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The Discount & Dollar Store space includes major players like Dollar General and the Dollar Tree banner that can fill the voids left by shuttering Family Dollar Venues. Walmart also may step into some of the newly created gaps. Analyzing the demographic and psychographic composition of the trade areas of these four chains – Family Dollar, Dollar General, Dollar Tree, and Walmart – may reveal the chain(s) best positioned to cater to Family Dollar’s current visitor base.
Most people have set daily shopping habits, and chains will likely have more success vying for Family Dollar’s visitor base if they can accommodate the current visitation patterns of Family Dollar shoppers.
Family Dollar and Dollar General respectively receive 37.0% and 37.9% of their daily visits between the hours of 5:00 PM and 8:59 PM. Meanwhile, only 31.2% of Dollar Tree’s visitors and 34.3% of Walmart visitors visited those chains in the late afternoon and evening. The similarities between Dollar General and Family Dollar’s visitation patterns may mean that Dollar General’s staffing and opening schedule is suited to handle the influx of former Family Dollar visitors without making these visitors modify their current shopping behavior.
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Analyzing the four chains by trade area median household income (HHI) also shows that Family Dollar is closer to Dollar General than to Walmart or Dollar Tree – but the data also reveals that Family Dollar serves a distinct demographic base. The chain has a potential market median HHI of $62.1K and a captured market median HHI of $48.3K – in both cases, the lowest trade area median HHI of the four chains analyzed.
Potential market analysis weighs the Census Block Groups (CBG) making up a trade area according to the number of residents in each CBG. The low median HHI in Family Dollar’s potential market means that the chain’s venues tend to be located in lower-income areas compared to the other chains’ store fleets.
Captured market median HHI reflects the median HHI in the CBGs making up a trade area weighted according to the number of visits to the chain from each CBG. And comparing the four chains indicates that the gap between Family Dollar and the other three chains is even larger when looking at the captured market median HHI, with Family Dollar serving the lowest income households within its potential market.
Still, Dollar General’s trade area median HHI is closest to that of Family Dollar – although Family Dollar’s trade area median HHI is still significantly lower than that of Dollar General – which could mean that Dollar General will be most attractive to Family Dollar’s former visitors.
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But looking at other metrics suggests differences in household composition between Family Dollar and Dollar General. Although the potential market share of households with children is similar for the two chains, Family Dollar’s captured market share is higher while Dollar General’s captured market share of households with children is lower.
Family Dollar’s popularity among lower-income households with children may explain why the chain has been struggling in recent years, as this demographic has been particularly hard-hit by the recent economic headwinds. And this distinct demographic base may also mean that Dollar General might want to make some merchandising, pricing, or marketing adjustments to best serve Family Dollar’s former visitors.
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Although the demographic composition of Family Dollar’s trade areas sets the chain’s visitor base apart, diving into the psychographic segmentation of the chain’s captured and potential market highlights similarities with other value-forward retailers.
All four chains analyzed seem particularly popular with rural audiences – specifically with the Rural Average Income and Rural Low Income segments as defined by the Spatial.ai: PersonaLive dataset. (Dollar General and Walmart also see a disproportionate number of visits from the Rural High Income segment within their potential markets.) So some of Family Dollar’s rural shoppers may already be visiting Walmart or Discount & Dollar Stores – and these other retailers may choose to open in areas where Family Dollar is closing and where no other discounter currently operates.
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The massive rightsizing of Family Dollar’s store fleet creates major opportunities for other value-driven retailers to expand their reach. Who will end up benefiting most from these shifts?
Check in with placer.ai to find out.
This blog includes data from Placer.ai Data Version 2.0, which implements improvements to our extrapolation capabilities, adds short visit monitoring, and enhances visit detection.
Last year’s retail vibe was nothing if not experiential. Inflation led consumers to trade down and cut back on discretionary spending – but people still sought out fun, affordable venues to meet up with friends and let off some steam.
So with 2023 firmly in the rearview mirror, we dove into the data to check in with Dave & Buster’s Entertainment Inc., owner of eatertainment chain Dave & Buster's, and – since 2022 – Main Event Entertainment. How did the company’s two brands fare in the final months of 2023 and at the start of 2024? And what lies in store for them in the months ahead?
Dave & Buster’s, the sports bar arcade that invites harried grown-ups to cast aside their worries and “unlearn adulthood”, is thriving. With some 160 venues across 42 states, Dave and Buster’s offers the most tightly-wound consumers an inexpensive escape from real life – someplace they can unwind with friends over a beer, some mouthwatering shareables, and a bit of friendly skee-ball.
Over the past several years, Dave & Buster’s has grown its store count, and in 2022 broadened its portfolio with Main Event Entertainment – the family-oriented eatertainment concept that pairs arcade games with larger format activities such as laser tag and bowling. And since November 2023, both brands have sustained mainly positive year-over-year (YoY) visit growth, disrupted only by January 2024’s inclement weather.
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Main Event Entertainment’s purchase by Dave & Buster’s appears to have been a natural move on the company’s part. Overlaying foot traffic data with demographics from STI’s PopStats reveals that the two chains’ comparable offerings attract customers with similar income profiles: In 2023, Dave & Buster’s’ and Main Event’s captured markets featured median household incomes (HHIs) of $67.3K and $67.6K, respectively – just under the nationwide baseline of $69.5K.
But the acquisition of Main Event has also allowed Dave & Buster’s Entertainment, Inc. to broaden its visitor base. Both of the company’s brands attract plenty of singles and families with children. But while Dave & Buster’s young-adult-oriented vibe holds special appeal for people living on their own, Main Event’s child-friendly activities make it a particularly attractive destination for parental households. Together, the two chains offer something for everyone – cementing the company’s role as an eatertainment leader.
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Dave & Buster’s and Main Event also enjoy similar weekly visitation patterns. Unsurprisingly, the two chains are busiest on Saturdays, followed by Sundays and Fridays, and quieter during the rest of the week. But both brands have also found creative ways to boost weekday visits. On Wednesdays, Dave & Buster’s offers a 50%-off deal, letting customers play their favorite games at half the price – and fueling a significant midweek foot traffic spike. Main Event Entertainment, for its part, draws weekday crowds on Mondays with an afternoon all–you-can-play special.
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Everybody needs to let their hair down sometimes – and with Spring Break right around the corner, both Dave & Buster’s and Main Event are building momentum with seasonal specials aimed at making their offerings even more affordable.
For both chains, March is an important milestone – in 2023, Dave & Buster’s and Main Event drew 41.0% and 82.9% more traffic during the week of March 13th, respectively, than they did, on average, throughout the rest of year. And if recent visit trends are any indication, the two brands appear poised to enjoy a healthy Spring Break and a strong rest of 2024.
For more data-driven retail and dining insights, follow Placer.ai.
This blog includes data from Placer.ai Data Version 2.0, which implements improvements to our extrapolation capabilities, adds short visit monitoring, and enhances visit detection.
Despite the individual restaurant success stories in 2023, last year was also a period of economic headwinds in the dining industry. But Darden Restaurants – and its largest chains Olive Garden, LongHorn Steakhouse, and Cheddar’s Scratch Kitchen – continued to drive foot traffic. We dove into the location analytics for these three Darden brands and took a closer look at the shifts in consumer behavior impacting the dining space.
Foot traffic in 2023 was largely positive for Olive Garden, LongHorn Steakhouse, and Cheddar’s Scratch Kitchen, with the strong visit trends likely helping drive Darden’s recent sales growth.
All three brands posted impressive YoY visit growth in Q1 2023, perhaps aided by the comparison to an Omicron-impacted, muted Q1 2022. LongHorn Steakhouse then pulled ahead of the pack in Q2 and Q3 with YoY foot traffic up 3.7% and 4.8%, respectively, before finishing the year off strong with a 3.8% YoY visit increase in Q4. But the real Darden star in Q4 was Olive Garden. The Italian-focused chain’s success was likely bolstered by the return of the Never Ending Pasta Bowl – offered from late September 2023 through mid-November – which appears to have attracted even more hungry diners than it did the previous year.
Meanwhile, YoY visits to Cheddar’s Scratch Kitchen increased during the first three quarters of 2023 and held relatively steady in Q4 – YoY visits during the last quarter of the year were down just 0.7% – highlighting the overall strength of Darden’s portfolio.
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Though 2023 was a particularly successful year for Darden foot traffic, Olive Garden, LongHorn, and Cheddar’s were not immune to this year’s arctic blast. The extreme weather in January 2024 impacted dining visits and put a damper on traffic to these chains. But once the weather warmed up in February 2024, YoY visits to Olive Garden, LongHorn, and Cheddar’s began to heat up as well – outpacing even the strong early 2023 traffic – indicating that Darden brands are likely in for another year of robust visits.
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Diving deeper into the analytics for Darden’s brands indicated that shifts in consumer behavior may be a factor in the restaurants’ recent foot traffic gains. Analysis of hourly visits to Olive Garden, LongHorn, and Cheddar’s since 2019 revealed that a greater share of visitors are now engaging with their favorite restaurants during non-traditional dayparts in the mid and late afternoon.
The share of daily Olive Garden, LongHorn, and Cheddar’s visitors visiting between 2 PM and 5:59 PM was higher in 2023 than in 2019 for all three brands. Olive Garden had the largest share of mid and late afternoon visits in 2022 at 32.6% and maintained its share of 2:00 PM to 5:59 PM visitation in 2023. Meanwhile, LongHorn and Cheddar’s share of visits during the 2:00 PM to 5:59 PM daypart continued increasing in 2023 relative to the previous year, which suggests that this trend of late afternoon and early dinner visits is becoming the new normal.
As eating out early is becoming more prevalent in the casual dining space – as well as in fine dining and steakhouse restaurants – Darden might capitalize on this trend by adding more happy hours and other late-afternoon specials to its restaurants’ menus.
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Darden’s biggest chains succeeded in driving foot traffic growth in 2023 and early 2024. Location analytics indicated that while demand for the brands is consistent, consumer behavior is always changing. How will these restaurants navigate the rest of 2024? Visit Placer.ai to find out.
This blog includes data from Placer.ai Data Version 2.0, which implements improvements to our extrapolation capabilities, adds short visit monitoring, and enhances visit detection.
Athleisure and sportswear are a go-to for consumers looking to move seamlessly between activities – from a workout to work-from-home. That functionality has kept the category running hot in recent years even while more consumers are getting back to the office and socializing. And since athleisure and sportswear are now bonafide wardrobe staples, more consumers are investing in high-end items. We dove into the data for two of the category’s biggest upscale players – Nike and lululemon – in order to take a closer look at the consumer behavior driving visit growth.
During all four quarters of 2023, Nike and lululemon saw year-over-year (YoY) foot traffic growth that surpassed the visit increases in the wider Athleisure & Sportswear space. Part of Nike’s sizable 2023 YoY visit gains were likely due to the addition of a large number of stores relative to its somewhat modest footprint. Nike is continuing to invest in own-brand stores to boost DTC business including the first U.S. Michael Jordan "World of Flight" store coming to Philadelphia, PA. Lululemon also expanded its store count – albeit more modestly – which likely also helped the company stay ahead of the competition.
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Fueled by significant store growth, Nike managed to keep YoY foot traffic positive in the first two months of 2024 despite the arctic blast that plagued overall retail visits in January.
Lululemon and the wider Athleisure & Sportswear space were less insulated from the effects of the storm, and the comparison to a strong 2023 made for mild YoY visit gaps in January 2024. But by the end of February 2024, both lululemon and the Athleisure & Sportswear space had narrowed their visit gaps and appeared to be on an upward trajectory.
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Diving deeper into the demographic data for Nike’s trade area indicated that the aggressive expansion is not the only factor driving the brand’s recent foot traffic gains. Analysis using the AGS: Demographic Dimensions dataset revealed that since the 2021 retail reopening – and specifically Q3 2021 – the median household income (HHI) of Nike’s captured market has been higher than that of its potential market*. And the gap between the median HHI in the brand’s captured and potential markets seems to have widened even further in 2022-2023.
Driving traffic from affluent consumers appears to be an intentional strategy by the brand. Nike CEO John Donahoe recently noted that the brand is expanding in products across price points and now offers more expensive womenswear than ever before – and location intelligence indicates that this strategy is working. By Q4 2023, the median HHI of Nike’s captured market had climbed to $95.6K – the highest in nearly five years. This suggests that despite the adverse impact of inflation on some aspirational shoppers, Nike is succeeding in driving high-value foot traffic.
*A chain’s potential market refers to the population residing in a given trade area, where the Census Block Groups (CBGs) making up the trade area are weighted to reflect the number of households in each CBG. A chain’s captured market weighs each CBG according to the actual number of visits originating to the chain from that CBG.
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Will the success of upscale athleisure and sportswear continue in 2024? Visit Placer.ai to find out.
This blog includes data from Placer.ai Data Version 2.0, which implements improvements to our extrapolation capabilities, adds short visit monitoring, and enhances visit detection.
The big news coming out of Dollar Tree’s Q4 2023 update was that the company plans to close 1,000 stores following a comprehensive portfolio review (which we first discussed in December). Management plans to close approximately 600 Family Dollar stores in the first half of fiscal 2024, with another 370 Family Dollar and 30 Dollar Tree stores expected to close over the next several years as store lease terms expire. The 970 anticipated Family Dollar store closures represent 11.6% of the banner’s 8,359 stores opened as of the end of February. Dollar stores were one of the strongest performing categories from a visitation (new stores and perspective during 2023 (below), so it may seem surprising that Dollar Tree plans to close so many Family Dollar stores during 2024.
Dollar Tree’s decision to close Family Dollar stores echoes a lot of what we’ve heard from other retailers closing stores in recent years, including Macy’s, CVS/Walgreens, and others. For the most part, retailers’ decisions to close stores comes down to a combination of factors: (1) population migration has changed the supply/demand balance in a given market; (2) consumer behavior has changed post-COVID; (3) the retailer is facing new sources of competition and eroding consumer loyalty; and (4) retailers are replacing underperforming stores with a modernized store layout.
Management cited changing demographics and market saturation as key considerations driving its consolidation efforts for Family Dollar. While the company has not announced which locations it plans to close, we’ve plotted Family Dollar’s 1,000 lowest performing locations over the trailing twelve months on a visit per square foot basis below.
If we compare this to a map of changes in Origin/Destination Household Income Ratio over the past four years (using Placer’s Migration Trends report), the changing demographics that Dollar Tree cited becomes evident. Many underperforming Family Dollar locations are in the Mid-Atlantic and Southeast markets, several of which have seen an increase in higher household income population due to migration (represented by the green dots below). As populations in these markets have shifted, it’s not surprising that the company is reevaluating its store portfolio in these markets.
The other factor at play behind these store closures is increasing competition. We’ve discussed disruption from Temu and other online marketplaces in the past, but dollar stores are also fighting for visitor share with value grocery chains, superstores, and convenience stores. And it’s not just lower-income consumers that these chains are fighting over–we’re seeing increasing evidence that dollar stores are seeing visits from middle income consumers. In fact, Dollar Tree CEO Rick Dreiling noted that Dollar Tree added 3.4 million new customers in 2023, mostly from households earning over $125,000 a year. We’ve previously noted how Walmart has been successful attracting more middle-income consumers but if we look at captured trade area demographics for the Dollar Tree banner (and not including Family Dollar) from Q3 2023 to Q4 2023, we do see an increase in the trade areas between $50-$150K in household income (below).
Admittedly, some of the increase in higher-income consumers can be explained by the aforementioned migration trends, but management also attributes the pick up in middle-income consumers to its multi-price point strategy called “More Choices” (which we’ve discussed in the past). In particular, we believe the company has seen success driving visits to Dollar Tree stores with its $3, $4, and $5 frozen and refrigerated assortment, which have been rolled out to more than 6,500 locations today (almost 80% of the banner’s store base as of February). The company has also discussed adding cooler capacity at Family Dollar stores; 17,000 cooler doors were added at Family Dollar last year, which brought the average to 26 coolers per store (versus a long-term goal of 30 coolers per store). We suspect that many of the closed Family Dollar stores will be replaced with new stores featuring expanded cooler offerings to better compete for customers across all demographic groups.
There are also more practical reasons for the store closures, including improved execution. Dreiling pointed out that underperforming stores can “take the bulk of a district manager's time”. By closing them, the company can better focus on service and execution at existing stores. Also, management believes that the closings will be accretive from a cash perspective (i.e., it’s cheaper to run these underperforming stores dark than it is to operate them at a loss).
When closing stores, there is always the risk that customers will churn to competing retail brands and categories. In fact, we’ve seen a meaningful number of visitors to CVS and Walgreens locations that closed the past two years migrate to nearby grocery and superstore chains. However, by replicating many of Dollar Tree’s successful strategies–including expanded cooler assortments–at future Family Dollar store openings, it gives the chain an opportunity to offset potential visitors lost to this round of closures.
While many retailers have embraced smaller format stores, one chain bucking this trend is Dick’s Sporting Goods through its large-format House of Sport concept. This format offers shoppers an “elevated assortment and service model, premium experiences and enhanced visual expressions”. We discussed the early success of the House of Sport last summer, and with a few months of additional data to look at, we can now better assess the longer-term potential of this concept sporting goods retail category.
Below, we’ve presented visit per location data for the 12 Dick’s House of Sport locations currently open versus Dick’s chainwide average since the beginning of 2023. The strong visits per location trends that we identified last July continued into the back half of 2023 and early 2024, with House of Sport locations now seeing 5-6 times the number of visits per location compared to the rest of the chain. For reference, the average Dick’s Sporting Goods store is roughly 50K square feet square feet compared to 100K-120K square feet for House of Sport, indicating that House of Sport is also outperforming on a visit per square foot basis.
Given the strong visitation trends, it’s not surprising that Dick’s plans to invest more in the House of Sport concept in the years ahead. In 2024, the company plans to open eight new locations, with seven being planned relocations/conversions of existing Dick’s stores and one new store at Prudential Center in Boston. The company also plans to begin construction this year on approximately 15 House of Sport locations that will open throughout 2025, bringing the total number of House of Sport locations to 35 by the end of 2025. Longer-term, management sees an opportunity for 75-100 House of Sport locations by 2027.
Interestingly, Dick’s plans to incorporate experiential elements similar to House of Sport across the rest of its store portfolio. During its Q4 2023 update this past week, management also announced plans to open 16 next-generation 50K square foot Dick’s Sporting Goods stores in 2024, including the relocation/remodeling of 12 existing stores (on top of the 11 next-generation stores already opened). These next generation stores were inspired by the House of Sport format and incorporate expanded product assortments for certain categories, emphasis on services, and improved visuals. The company also plans to open 10 Golf Galaxy Performance Center locations in 2024 (aligning well with golf’s post-COVID comeback).
In total, Dick’s Sporting Goods plans to increase square footage by approximately 2% in 2024, marking the retailer's largest annual square footage increase since 2017. Importantly, the economics behind Dick’s nascent store formats are compelling. The House of Sport formats generate approximately $35 million in omnichannel sales per store, approximately 20% EBITDA margins, and cash-on-cash returns of 35% on an initial investment of $18.5M ($11.5M capex, $3.5M inventory, and $3.5M pre-opening costs). The next-generation Dick’s stores are expected to generate $14M in omnichannel sales per store, 20% EBITDA margins, and cash-on-cash returns of 65% on an initial investment of $4.5M ($2.5M capex, $1.5M inventory, and $0.5M in pre-opening costs).
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Coffee’s success in 2025 offers several key lessons for dining operators across categories:
1. Strategic expansion into under-penetrated regions can supercharge growth. YoY visits to coffee chains are growing fastest in areas of the Southeast and Sunbelt where the category still accounts for a relatively low share of dining visits.
2. Pairing craveable products with genuinely human, personalized service can build durable loyalty. Aroma Joe’s proves that when standout offerings are combined with warm, consistent personal touches, brands can create habit loops that drive repeat visits even in crowded markets.
3. Prioritizing hyper-efficient convenience models can unlock meaningful growth. Scooter’s Coffee demonstrates that fast, reliable, frictionless experiences can materially increase traffic while supporting rapid expansion.
4. Building recurring limited-time rituals can create predictable demand spikes and deepen engagement. From the annual Pumpkin Spice Latte launch to Jackpot Day, coffee chains show that ritualized promotions can “own the calendar,” generating predictable traffic spikes and deepening emotional engagement.
5. Using scarce, hype-driven offerings can generate high-impact moments that shift behavior. Starbucks’ Bearista drop illustrates how limited, buzzworthy merchandise or products can not only spike visits but also shift customer behavior, driving traffic outside typical dayparts.
6. Leveraging cultural collaborations can create excitement without relying on discounts. Dunkin’s Wicked partnership shows that tapping into moments in pop culture can deliver multi-day visit lifts comparable to major promotions – often without relying on giveaways.
Coffee has become one of the most resilient and inventive corners of the U.S. food and beverage industry. Even as consumers wrestle with higher prices and trim discretionary spending, they continue to show up for cold foam, caffeinated boosts, and treat-worthy daily indulgences.
Throughout 2025, coffee chains saw consistent year-over-year (YoY) quarterly visit growth, as brands from Starbucks to 7 Brew expanded their footprints. Crucially, per-location category-wide traffic also remained close to 2024 levels throughout most of the year before trending upward heading into the holiday season – showing that this expansion has not diluted demand at existing coffee shop locations.
What’s fueling coffee’s ongoing momentum? Which strategies are helping leading chains accelerate despite this year’s headwinds? And what can operators across dining categories learn from coffee’s success?
This white paper dives into the data to reveal the strategies behind coffee’s standout performance – and how they can help dining concepts across segments succeed in 2026.
Analyzing market-level (DMA) dining traffic data reveals that coffee chains are prioritizing growth in markets with lighter competition – and this formula is paying off.
In the graphic below, the top map shows the share of dining visits commanded by coffee in each DMA, while the bottom map highlights the year-over-year (YoY) change in visits to the coffee category. Perhaps unsurprisingly, markets where coffee already commands a high share of dining visits (specifically on the West Coast and in the Northeast) are seeing the softest year-over-year performance, while DMAs with lower coffee penetration are delivering the strongest visit growth.
In other words, traditional coffee markets such as Northwestern metros– where competition is high and incremental gains are harder to capture – are no longer the primary engines of category momentum. Instead, coffee visits are growing fastest across the Southeast, Sun Belt, and Texas – regions where branded coffee still represents a relatively small share of dining visits. Operators across dining segments can learn from coffee's approach and identify markets with low category penetration to lean into those whitespace opportunities.
But geography is only part of the story. And the coffee segment shows that a strong concept that delivers on fundamentals – great products and exceptional service – can thrive even in tougher coffee markets such as the northeast.
The experience of expanding Northeastern chain Aroma Joe’s shows how pairing craveable beverages with an unusually personal service model can drive visit growth even in relatively hard-to-break-into regions.
Aroma Joe’s, a rapidly-expanding coffee chain headquartered in Maine, with over 125 locations, has become something of a local obsession: Customers rave about the chain’s addictive signature beverages – as well as the feel-good atmosphere cultivated by its warm, friendly staff. And this combination of human touch and product quality creates a powerful habit loop: In October 2025, nearly one quarter of visitors to Aroma Joe’s stopped at the chain at least four times during the month – a much higher loyalty rate than that seen by other leading coffee brands.
The takeaway: Craveable products paired with exceptional service can create a scalable loyalty engine.
Another key differentiator for the coffee sector is convenience. Drive-thrus have become ubiquitous across the category, with many of the fastest-growing upstarts embracing drive-thru only models and legacy leaders also leaning more heavily into the format.
Scooter’s Coffee – named for its core promise to help customers “scoot” in and out quickly – exemplifies this advantage. In Q3 2025, the chain posted a 3.1% YoY increase in average visits per location, even as it continued to scale its footprint. And its customers averaged a dwell time of just 7.3 minutes – significantly lower than other leading coffee chains, including other drive-thru-forward peers.
By delivering consistently quick experiences without compromising quality, Scooter’s has emerged as a traffic leader in the coffee space – demonstrating the power of efficiency to drive demand.
No category has mastered the “event-ization” of the menu quite like coffee – and few brands own the category’s calendar as effectively as Starbucks. The annual return of the Pumpkin Spice Latte has become a cultural milestone that marks the unofficial start of fall for millions, driving double-digit visit spikes and shaping seasonal traffic patterns.
And the importance of the event only continues to grow. On August 26th, 2025, PSL day drove a 19.5% spike in traffic compared to the prior ten-week average – a higher relative spike than that seen in 2024 or 2023.
But this playbook isn’t reserved for mega-brands. 7 Brew’s monthly Jackpot Day, held on the 7th of each month, shows how recurring promotions can also build anticipation and deliver repeatable traffic lifts for up-and-coming concepts.
Beginning in August 2025, Jackpot Day shifted from a limited “Jackpot Hour” to an all-day activation. That month’s offer – two medium drinks for $8 plus a Kindness wristband – generated a 47.1% lift versus an average Thursday. And in subsequent months, giveaways ranging from tote bags to footballs kept the excitement going, sustaining elevated visits each time the 7th rolled around.
These rituals create emotional consistency: Customers know when to expect something special and plan around it. Dining chains beyond the coffee space can also create dependable spikes in traffic by implementing recurring, ritualized LTOs that create an emotional calendar and keep customers engaged.
Offering recurring LTOs is one way to keep customers consistently engaged. But one-time, limited-edition merch drops can create even bigger visit surges. Starbucks’ much-hyped “Bearista” launch this November is a prime example: Customers lined up nationwide for the chance to buy – not receive – an adorable, limited-edition, bear-shaped reusable cup. And despite its hefty $30 price tag, the merch drop drove a massive nationwide visit spike, making it the chain’s biggest sales day ever and fueling additional momentum leading into Red Cup Day.
And location data shows that this kind of hype-driven, scarce merchandise can shift not just visitor volume but daypart behavior. Visits surged as early as 4:00 AM as FOMO-driven customers showed up at the crack of dawn to secure a bear. And the shift toward early morning visits (though not quite as early) continued the following day as stores quickly ran out of stock.
Starbucks' Bearista frenzy suggests that scarcity isn’t just a retail tactic – it’s a powerful behavioral trigger that restaurants can harness as well. Limited-run items, exclusive merch drops, or time-bound specials can generate excitement, pull visits forward, and reshape daypart patterns in ways traditional promotions rarely do.
Cultural tie-ins add another accelerant. In November, Dunkin’ launched its Wicked collaboration alongside its holiday menu, generating a significant multi-day traffic spike – achieved, like Bearista, without giveaways. The event leaned on playful thematic branding, seasonal flavors, and limited-run items that tapped into Wicked fandom.
Dunkin's Wicked surge shows that when executed well, cultural relevance can also significantly move the needle. Other dining segments may also lean into thoughtful collabs to create outsized excitement and traffic lift – even without deep discounts or free offers.
The coffee sector’s 2025 performance offers a blueprint for dining success: Chains are expanding smartly into underpenetrated regions, successfully implementing both hyper-efficient and hyper-personal service models, using recurring LTOs to build seasonal and monthly rituals, and leveraging merch and pop culture partnerships to reshape demand.
Together, these strategies provide a practical playbook for dining brands to increase visit frequency, deepen customer commitment, and capture new growth opportunities in 2026 and beyond.
Five metros from across the United States stand out for consumer momentum going into 2026: Salt Lake City (UT), Reno (NV), Indianapolis (IN), Tampa-St. Petersburg-Clearwater (FL), and Raleigh-Durham (NC). All five metro areas saw their populations increase by more than the average U.S. metro between 2023 and 2024, and year-over-year (YoY) retail and dining traffic trends outpaced the nationwide average.
Utah is one of the fastest-growing states in the U.S. The state’s population has grown steadily for more than two decades with unemployment remaining consistently below the nationwide average, with one of the youngest workforces in the country. According to some analysts, the median household income in Utah, when adjusted for cost of living, is the highest in the nation.
All of this positions Salt Lake City – the state’s capital – as a particularly attractive market heading into 2026. Location analytics show year-over-year increases in foot traffic across many neighborhoods, from established retail hubs like Sugar House and Downtown SLC to the more mixed-use Central City and primarily residential areas such as The Avenues and East Bench. The city also serves as a gateway to a diverse mix of audiences, attracting younger residents and commuters as well as affluent families who come into the city to shop, dine, and enjoy local attractions.
Salt Lake City’s diversity in age and household composition as well as Utah's strong homeownership culture – even among younger cohorts – creates opportunities for retail and dining chains across categories. Home-forward concepts are particularly poised to outperform, as shown by recent location analytics. Traffic to furniture & home furnishing chains increased 7.4% YoY in the Salt Lake City DMA compared to a 2.5% increase nationwide, and grocery stores and home improvement retailers outperformed in the market as well. These trends point to a solid market for retailers tied to home life – from furniture and décor to everyday grocery needs –driven not only by steady population growth and household spending, but also by a local culture that places strong emphasis on family and the home.
While Salt Lake City continues to build on its strong foundation, another Western city is quietly gaining momentum. Reno, Nevada, which is often viewed as a regional gaming-town, is increasingly emerging as a dynamic travel destination in its own right.
In 2024 Washoe County (including the city of Reno) welcomed approximately 3.8 million visitors whose spending of about $3.4 billion generated a total economic impact of $5.2 billion. This growth signals a robust visitor-economy that supports roughly 43,800 jobs and generates over $420 million in state and local tax revenue.
What makes this particularly compelling is that while Las Vegas, Nevada is facing mounting pressures from increasing costs, the Reno-Tahoe region is showing stronger resilience thanks in part to a drive-market model and diversified appeal. Analyzing the traffic data shows that visits from non-residents, and non-employees to downtown Reno have increased YoY for the past three years. And though Reno may be thought of as a vacation spot for older Gen X and Baby Boomer vacationers, the data also indicates that Singles & Starters –"young singles starting out and some starter families living a city lifestyle" – make up an increasingly large share of Reno's visitor base.
This generational diversification carries important implications for both retail and real estate investment. As younger visitors drive up spending in food, entertainment, and shopping centers, the market is poised for renewed urban energy – fueling redevelopment across downtown corridors and mixed-use projects. With strategic public–private investments and an expanding visitor economy, Reno stands out as a market to watch in 2026, combining strong fundamentals with emerging demographic momentum.
The Midwest also contains several metro areas on the rise. Large-scale manufacturing projects like Intel’s $20 billion chip plants and Honda and LG Energy Solution’s EV battery facility are spurring housing and retail expansion around Columbus, Ohio. Kansas City, Missouri, is benefiting from logistics growth and projected tourism growth linked to its role as a FIFA World Cup 2026 host city. And Madison, Wisconsin, is seeing steady consumer growth is supported by its diverse tech and biotech economy.
But Indianapolis, Indiana tops the charts in terms of YoY overall retail visit growth between May and October 2025 (+4.3%, see first chart). And much of the consumer traffic in the Indianapolis DMA consists of suburban and rural households – precisely the segments that many retailers are now trying to woo.
Family-friendly retailers and dining chains are particularly well positioned to thrive in Indiana heading into 2026. Indianapolis has some of the best job prospects and most affordable home prices in the country – and its favorable salary to cost of living ratio likely allows many families to have leftover income left over for discretionary spending.
Recent data shows that a range of family-oriented brands – from Chili’s and Marshall’s to Kroger – have outperformed in Indianapolis over the past six months. The city’s growing middle-income population and its suburban, family-focused consumer base appear to be fueling stronger in-person spending, particularly at convenient, affordable, and community-oriented retail and dining destinations.
Moving east to North Carolina brings several additional growing metros into focus, including Myrtle Beach, Wilmington, and Charlotte. But Raleigh rises above the pack with its powerful combination of job growth, steady in-migration, and a well-balanced, diversified economy.
All this is leading to YoY increases in total traffic within the Raleigh-Durham, NC DMA, driven in part by major firms – including entrants in finance and life-sciences – continuing to expand operations in the area. The city of Raleigh also has relatively low median age and relatively high median household income. This combination of robust job creation, wage gains, and a growing pool of young, high-spending residents positions Raleigh as one of the most dynamic consumer markets in the Southeast heading into 2026.
Raleigh's consumer growth potential is particularly stark when looking at performance of major mixed-use developments across the region. Foot traffic at leading projects such as Smoky Hollow, the Main District at North Hills Street, and Fenton in Cary has climbed sharply.
The data also shows that these destinations attract a disproportionately high share of wealthy singles and one-person households – a demographic with strong discretionary spending power. Together, these trends point to a deepening base of urban, high-income consumers fueling growth in dining, retail, and entertainment – making Raleigh one of the country's most dynamic and opportunity-rich metro areas heading into 2026.
In the Southeast, Tampa is one of the nation’s standout metro areas heading into 2026. Strong fundamentals – such as no state income tax and expanding employment in sectors like technology, healthcare, and logistics – have attracted a significant influx of Gen Z and millennial residents. And although in-migration is beginning to slow somewhat, the city's expanding economy and youthful talent base continue to fuel growth across housing, retail, and dining.
And as more companies require employees to spend additional days in the office, YoY commuter traffic has increased across Tampa’s major cities. Leisure visits from non-residents are also on the rise, suggesting that retailers and dining chains seeking to capture this expanding market could benefit from growing their presence throughout the Tampa metro area.
Rising traffic across Tampa’s major urban areas appears to be translating into stronger dining activity as well. Over the past six months, average YoY visits to Tampa area full-service restaurants, coffee shops, and fast-casual chains have all exceeded the national average, which may reflect a broader acceleration in both local workforce and leisure-visitor demand.
1. Retail is deeply divided. Visits to value and luxury apparel segments grew YoY in 2025 while traffic to mid-tier retailers flagged.
2. Upscale dining momentum reflects similar bifurcation. More resilient, affluent consumers are bolstering fine-dining traffic.
3. Authenticity is key. Brands successfully executing on a clear sense of purpose – from community-driven grocers to bookstores – are driving consistent visit growth.
4. Online and offline retail are converging into a seamless ecosystem. As consumers seek online value and in-person convenience, AI fulfillment, dark stores, and local pickup are accelerating.
5. Digitally native brands expanding into physical retail are redefining omnichannel. These chains provide a blueprint for merging digital efficiency with personalized in-store experiences.
6. Traditionally urban brands are shifting to suburbia to capture new audiences. With consumers rooted in hybrid lifestyles and growing suburban demand, chains that adapt their footprints drive fresh traffic.
7. Expansion into college markets and celebrity pop-ups are helping retailers and malls connect with younger consumers. Brands that grew their footprints in college towns or on campuses increased their Gen Z traffic, as did malls that hosted celebrity or influencer activations.
Retail and dining faced another complex year in 2025. Persistent economic headwinds and uncertainty surrounding tariffs intensified consumers’ focus on value, even as affluent shoppers continued to indulge in luxury brands and upscale dining experiences.
Yet the year also revealed behavioral shifts that extended beyond price sensitivity. Shoppers increasingly prioritized brands that convey authenticity and a clear sense of purpose – those that deliver value not only through price, but through omnichannel convenience, product quality, and brand ethos.
For their part, retailers and malls continued to evolve, adopting strategies to capture both the expanding suburban market and a rising generation of younger consumers emerging as a defining force in retail.
How have these trends evolved, and how will they shape the retail landscape in 2026? We dove into the data to find out.
The first three quarters of 2025 underscored a widening divide in the apparel sector, with strength at both ends of the price and income spectrums.
Off-price retailers and thrift stores, which draw shoppers from lower- and middle-income trade areas, gained significant ground – reflecting consumers’ ongoing search for value and treasure-hunt experiences that feel both economical and rewarding. At the same time, luxury maintained modest growth, showing that high-income shoppers remain resilient and willing to spend on premium experiences. Meanwhile, traditional apparel and mid-tier department stores continued to see visit declines, signaling further pressure on the retail middle. Retailers such as Target and Kohl’s, traditional staples of this middle segment, are contending with the challenge of defining their identity to consumers in a market increasingly split between value and luxury.
Looking ahead to 2026, mid-tier retailers will need to navigate a complex and polarized landscape. Without the clear positioning enjoyed by value and luxury players, success will require sharper differentiation and disciplined execution. But though the middle remains a tough place to compete, it still holds potential: Brands that can redefine relevance – something many of these same chains achieved just a few years ago – stand to capture consumers with spending power.
A similar bifurcation dynamic is also unfolding in the dining sector.
Upscale full-service restaurants (FSRs) are outperforming their casual dining counterparts, as higher-income consumers – and those dining out for special occasions – seek elevated experiences at fine-dining chains.
At the same time, more cost-conscious diners are trading down from casual dining FSRs to fast-casual chains, which continue to outperform the casual dining segment. Fast-casual brands are also benefiting from trading up within the limited-service segment, as consumers who choose to eat out – rather than eat at home or grab a lower-cost prepared meal at a c-store or grocery – opt for more experiences that feel more premium yet remain accessible.
Across both retail and dining, bifurcation doesn’t tell the whole story. Even as spending concentrates at the high and low ends of the market, a growing number of brands are succeeding by delivering an experience that feels intentional, distinctive, and true to their identity. These concepts share a clear raison d’être – a sense of purpose that resonates with consumers – as well as successful execution. The data shows that brands providing this kind of “on-point” experience are driving consistent visit growth in 2025, signaling that authenticity may be important retail currency in 2026.
Trader Joe’s sustained momentum reflects its ability to make shopping feel like discovery. The chain’s locally-inspired assortments, roughly 80% private-label mix, and steady rotation of seasonal products keep visits fresh and engagement high.
Sprouts, for its part, continues to benefit from a sharpened identity centered on freshness, sustainability, and health. Its smaller-format stores, curated product mix, and messaging around healthy living have helped it build a loyal base of wellness‐oriented shoppers.
Meanwhile, Barnes & Noble’s transformation offers a compelling case study in the power of experience. Its strategy of empowering local managers to curate store selections and host community events has turned stores into cultural touchpoints – driving increased visits and dwell times.
All three brands derive their strength from their clarity of purpose – illustrating how authenticity and intentionality are becoming meaningful factors shaping consumer engagement.
Authenticity isn’t limited to national names. Regional players such as H-E-B and In-N-Out Burger demonstrate how deeply ingrained local identity can translate into sustained growth.
H-E-B’s community-driven ethos, local sourcing, and operational excellence have built trust across Texas markets, helping it remain one of the country’s most beloved grocery chains, with high rates of shoppers visiting multiple times a month. And in the quick-service category, California-native In-N-Out Burger stands out for its quality, nostalgia, and mystique, as the chain continues to attract visitation trends that exceed national QSR benchmarks.
These brands demonstrate that authenticity can have a local element. Their success reflects not just product strength or efficiency, but a deeper connection to the communities they serve.
While regional and experience-driven brands continue to build deep consumer connections, the broader retail landscape is also being reshaped by operational innovation. As technology and infrastructure improve, retailers are finding new ways to merge digital efficiency with convenient physical touchpoints.
E-commerce growth and in-store activity are increasingly interconnected. Visits to ecommerce distribution centers* climbed steadily between October 2021 and September 2025, while the share of short, under-10-minute trips to big-box chains Target, Walmart, BJ’s Wholesale Club, and Sam’s Club also increased. Together, these patterns suggest that while online shopping continues to expand, consumers remain highly engaged with physical locations through buy-online-pick-up-in-store (BOPIS) and same-day fulfillment channels – combining the value of online deals with the convenience of quick, local pickup.
This trend also reflects ongoing advancements in AI-driven fulfillment and Walmart’s testing of dark stores – retail spaces converted into local fulfillment hubs that accelerate delivery and enable quick customer pickup. These innovations are shortening fulfillment windows while optimizing store networks for hybrid demand.
As retailers continue to blur the boundaries between digital and physical commerce in 2026, expect them to become increasingly complementary parts of a single, omnichannel ecosystem.
*The Placer.ai E-commerce Distribution Center Index measures foot traffic across more than 400 distribution centers nationwide, including facilities operated by leading retailers such as Amazon, Walmart, and Target. Designed as a barometer for U.S. e-commerce activity, the index captures two key audiences: employees, estimated through dwell-time patterns, and visitors, who often represent logistics partners delivering raw materials, moving in-process goods, or collecting finished products.
The resurgence of digitally native brands embracing physical retail underscores how online and offline strategies are converging into an integrated model, combining digital efficiency with the benefits of a physical presence.
Framebridge, a DTC custom framing brand, offers a clear example of this trend. As the brand has expanded its footprint, the average number of monthly visits to each of its locations rose sharply throughout 2025.
Framebridge’s success lies in its well-executed omnichannel model. Customers can place orders online or in store, with the option to ship directly to their homes or pick up in person.
But for Framebridge, physical locations aren’t just about convenience. Art and memories are often one of a kind, so having knowledgeable staff in store and the opportunity to engage with materials firsthand transforms a transaction into a personalized, consultative experience.
Framebridge exemplifies how digitally native brands are merging the ease of online shopping with physical spaces that provide a personal touch. And more digitally native brands, like Gymshark, are looking to bring their business offline with the hope of adding value for consumers.
As retailers advance their omnichannel strategies, another enduring shift is reshaping the retail map post-pandemic – the continued rise of suburban traffic. Brands that entered the pandemic with strong suburban footprints were among the first to benefit as in-person activity rebounded, while urban-focused chains that expanded outward have met migrating consumers and captured new audiences anchored in hybrid lifestyles and local shopping routines.
Large-format and drive-thru focused brands like Costco, Cava, and Dutch Bros. entered the pandemic era from a position of strength as they are traditionally situated in suburban and exurban areas. As consumers spent more time close to home and away from urban centers, these chains captured heightened local demand and saw visits rebound rapidly once in-person shopping resumed.
And as the pandemic reshaped consumer traffic patterns, brands like Shake Shack and Chipotle quickly recognized emerging opportunities in suburban markets and adjusted their strategies to capture this shifting demand. For Shake Shack – a brand once defined by its urban storefronts – the shift toward suburban drive-thrus and stand-alone locations represented a significant pivot. Chipotle followed a similar path, accelerating its suburban expansion through the rollout of “Chipotlane” drive-thru lanes.
Arriving somewhat later to the suburban landscape, sweetgreen, once synonymous with its urban footprint, opened its first drive-thru in 2022, and by 2024 had made suburban markets a core pillar of its growth strategy.
These real estate moves positioned all three brands to capture demand from remote and hybrid workers, helping sustain visit growth well above pre-pandemic baselines.
As suburban demand continues to grow, the suburbs will likely remain a critical growth frontier for many brands in the year ahead.
Investment in suburban markets underscores how changing market conditions and strategy adaptation can allow brands to meet consumers where they are. And a parallel trend is unfolding in college towns and youth-dense trade areas, where brands are channeling investment to capture rising Gen Z spending power.
Expansion in college-anchored markets, paired with celebrity and influencer-driven pop-ups, is helping retailers build cultural relevance and increase engagement with this emerging consumer base.
The graph below underscores how targeted expansion into college-anchored markets can meaningfully shift audience composition. Over the last several years, many brands have expanded their near-campus footprints – and in turn, attracted a higher share of the Spatial.ai:PersonaLive “Young Urban Singles” segment, one highly aligned with Gen Z consumers.
CAVA’s rapid unit growth, including openings near major universities and in college towns, helped the brand increase its share of “Young Urban Singles” within its captured trade areas between October 2018-September 2019 and October 2024-September 2025. Meanwhile, Panda Express and Raising Cane's, which already had relatively large shares of the segment six years ago, have also invested in college-adjacent locations, lifting their “Young Urban Singles” audience share.
Even legacy mass retailer Target benefited from small-format and large store expansions near universities – growing its captured market share of “Young Urban Singles”.
These shifts suggest that college towns will continue to be strategic growth markets, including for luxury brands like Hermès. By making inroads in college towns and with Gen Z shoppers, brands can strengthen loyalty early and build durable market share that remains as these young adults move on from campus life.
As Gen Z’s influence expands beyond campus borders, retail engagement is increasingly driven by cultural moments that resonate with this cohort. And malls are finding that temporary pop-ups including influencer collaborations and celebrity-led activations can attract these young consumers.
At The Grove, the Pandora pop-up with brand ambassador girl-group Katseye in October 2024 led to a modest but significant increase in the Gen Z-dominant “Young Professionals” and “Young Urban Singles” segments within the mall’s captured trade area during the first week of the activation – compared to the average for the last twelve months.
Similarly, at Westfield Century City, the Taylor Swift x TikTok activation from October 3rd-9th, 2025 – which allowed fans to immerse themselves in the sets from the viral “The Fate of Ophelia” music video boosted the shares of “Young Urban Singles” and Young Professionals”, underscoring the star power of everything Taylor Swift.
And at American Dream, the pattern extended beyond younger audiences. On September 5th and 6th, 2025, Ninja Kidz attended the grand opening of their Action Park while Salish Matters made an appearance at the mall on September 6th for her skincare pop-up – which drew such large crowds that it had to be shut down. During these two event days, the mall’s shares of both “Young Professionals” and “Ultra-Wealthy Families” increased substantially, highlighting that pop-up events can draw young and affluent family audiences.
Together, these examples reinforce that, in 2026, the integration of short-term pop-ups will continue to be a strategy for malls and individual brands to gain relevance for key demographic segments.
2025 reinforced that retail remains as dynamic as ever. Value continues to anchor decisions, but consumers are redefining what value means – blending price sensitivity with expectations for authenticity. And in the current retail landscape, online and physical retail are growing more interconnected as consumers demand convenience and experience.
In 2026, adaptability will be retailers’ greatest competitive edge. The next era of retail will belong to brands that can continue to refine their operating strategy – while staying true to a clear brand identity.
