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Article
Yum! Brands Navigates QSR Headwinds in Q4
Ezra Carmel
Jan 30, 2026
2 minutes

Economic pressures created a challenging backdrop for the QSR space in 2025. Many consumers adjusted their dining-out habits, leading to uneven foot traffic across the category. Within this environment, AI-powered location intelligence suggests that Yum! Brands – the parent company of Taco Bell, KFC, Pizza Hut, and Habit Burger & Grill – has been comparatively well positioned. We dove into the data for a closer look at how Yum! and its portfolio performed in 2025 and the most recent Q4.

Yum! Brands in the Driver’s Seat

Although limited-service restaurants faced headwinds in 2025, Yum! Brands appeared to stay ahead of the pack. As a whole, the company's portfolio – QSRs plus the smaller Habit Burger & Grill – posted year-over-year (YoY) foot traffic growth in every quarter, outperforming the broader QSR category, which recorded YoY visit declines during much of the year.

Beyond value and compelling menu innovation, convenience and ease of experience remain central to why consumers choose limited-service chains. To reinforce its advantage, Yum! has spent the past year expanding its suite of AI-driven technology tools across its brands – platforms designed to optimize restaurant operations, delivery, and digital ordering. The company has even pointed to its proprietary software as an enabler of daily menu drops and viral promotions, reinforcing the other two critical motivations for limited-service diners: craveability and value. As these tools roll out to more locations, the data suggests Yum!’s competitive edge could continue.

How Are Yum!’s Brands Performing?

An analysis of foot traffic across Yum! Brands’ portfolio highlights which concepts are driving the company’s visit gains. Pizza Hut and Habit Burger & Grill recorded YoY monthly overall visit and same-store visit growth in most of Q4 2025 – indicating that underlying demand remains intact despite heightened volatility in the current economic environment.

Of the four brands, however, Taco Bell remains Yum!’s primary driver of growth. The brand delivered the largest and most consistent YoY monthly overall visit and same-store visit growth throughout Q4 2025 – with National Taco Day promotions and the return of Cheesy Dipping Burritos likely contributing to elevated traffic. 

Meanwhile, KFC experienced month-to-month visit gaps throughout Q4 2025 while mustering nearly flat same-store visits. This could suggest that while the brand has consolidated its footprint, existing locations see sufficient demand to support a broader turnaround strategy.

Yum! What’s Next?

Even as economic pressures continue to reshape how consumers engage with limited-service dining, Yum! Brands appears well positioned to navigate ongoing uncertainty. A combination of operational investment and consumer-facing innovation suggests the company’s portfolio has built a durable foundation to support evolving market conditions.

Want more restaurant industry insights? Visit Placer.ai/anchor.

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.

Article
The Demand-Side Story Behind Saks Global’s Bankruptcy
Shira Petrack
Jan 29, 2026
2 minutes

Saks Global’s Bankruptcy Was About More Than Debt

Saks Global’s Chapter 11 filing reflects a convergence of balance-sheet pressure and evolving consumer behavior rather than a sudden collapse of its brands or customer relevance. Following the acquisition of Neiman Marcus in late 2024, the company carried a significantly higher debt load, which reduced financial flexibility at a time when the broader luxury department store sector was facing uneven demand. 

But while a missed interest payment was the immediate catalyst for the bankruptcy filing, traffic data suggests that the challenges facing Saks Global extended beyond balance-sheet constraints. AI-powered traffic data shows that Saks Fifth Avenue and Neiman Marcus were underperforming most major department stores both on average visits per venue and on rates of repeat visitors already in H1 – before supplier relationships became more visibly strained. So even if inventory constraints and vendor caution likely amplified these trends in H2, the data suggests that softer consumer engagement with these chains was also due to earlier challenges in delivering an experience that consistently brought shoppers through the door.

(Kohl’s is a notable exception – while it underperformed Neiman Marcus on year-over-year visits per venue in H1, the banner still maintained the highest rate of repeat visitation by far, pointing to a more resilient customer base that can help cushion short-term traffic volatility).

Saks and Neiman Traffic Patterns Suggest Fewer Destination Visits

Analyzing in-store behavior at Saks Fifth Avenue and Neiman Marcus relative to other premium department stores is also revealing. Both banners skew more heavily toward midday and weekday visits than Nordstrom or Bloomingdale’s, a pattern that suggests a greater reliance on proximity- and convenience-driven traffic rather than by planned destination trips. 

In contrast, Nordstrom and Bloomingdale's capture more visits during evenings, and weekends – times typically associated with browsing, social shopping, and occasions when shoppers are more willing to spend time in-store. These visit patterns reinforce the idea that Saks and Neiman Marcus are currently attracting more “pop-in” visits than experience-led ones.

Rebuilding Destination Retail While Right-Sizing the Footprint

Looking ahead, Saks Global’s path out of bankruptcy depends on repairing its balance sheet while rebuilding in-store experiences that support destination-driven shopping. To remain competitive, the company will need to restore consistent inventory, sharpen merchandising curation, and reinvest in service and experiences that encourage planned visits rather than incidental stop-ins.

At the same time, the data suggests a clear framework for rationalizing the footprint. Underperforming locations are likely those that skew heavily toward weekday, midday, and low-frequency visits, signaling reliance on proximity rather than loyalty or experience. These stores may struggle to justify continued investment, particularly if they sit in markets with limited repeat demand or weak engagement relative to peers. By using traffic trends, visit timing, and repeat behavior to guide closure or consolidation decisions, Saks Global can emerge from bankruptcy with a smaller but healthier store base – one aligned around markets where the brand can reclaim its role as a destination. In that sense, bankruptcy offers not just a financial reset, but a chance to refocus the business around the stores and experiences most likely to drive sustainable, long-term demand.

For more data-driven insights, visit placer.ai/anchor

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.

Guest Contributor
Visiting the Great Outdoors
Caroline Wu
Jan 28, 2026
3 minutes

Local Parks Are Becoming Core Leisure Destinations

Rising travel, lodging, and theme park costs are reshaping how people spend their leisure time. Instead of long-distance or high-ticket trips, consumers are increasingly turning to local outdoor spaces – an option that is lower cost, flexible, and repeatable. What began as a pandemic-era adjustment has solidified into a durable behavioral shift, with meaningful implications for retailers, restaurants, real estate owners, and civic leaders.

Visits to local parks remain well above 2019 levels, signaling that outdoor spaces are no longer a temporary substitute for other leisure options but a primary destination in their own right.

Importantly, people are not just showing up more often – they are staying longer. The share of park visits lasting more than 30 minutes has increased meaningfully compared to pre-pandemic norms, indicating deeper engagement rather than quick, utilitarian stops.

This shift elevates parks from passive amenities to active drivers of surrounding economic activity. Longer visits create more opportunities for nearby food, retail, and service businesses to capture spend before and after park usage.

Outdoor Retail Performance Signals Durable Demand

Visits to outdoor retailers also remain mostly above pre-pandemic levels throughout 2025, even as year-over-year performance versus 2024 fluctuates month to month. Stronger comparisons against 2019 – especially during spring and fall – suggest that outdoor retail demand is supported by a structurally larger base of outdoor participation rather than a short-lived rebound. This resilience reinforces outdoor retail as a downstream beneficiary of sustained, lifestyle-driven shifts toward local recreation.

When People Visit Matters as Much as Where

Park visitation patterns have also shifted later in the day. Evening visits – particularly between 6:00 PM and 10:00 PM – now account for a larger share of total traffic than they did in 2019. This reflects broader changes in work schedules, hybrid work adoption, and how people structure leisure around daily routines.

For businesses and municipalities alike, this timing shift is critical. Demand is increasingly concentrated outside traditional daytime hours, which has implications for operating hours, staffing, safety, and programming decisions 

What This Means for Businesses and Communities

The sustained shift toward local, outdoor leisure has broad implications across retail, dining, real estate, and the public sector. 

For retailers, especially those tied to outdoor activities or convenience-driven purchases, increased park visitation and longer dwell times translate into more frequent, trip-based shopping opportunities. Proximity to parks, trails, and outdoor corridors matters more as consumers increasingly combine recreation with same-day retail needs.

Dining operators can benefit from the same dynamics. As park visits stretch later into the day, food demand increasingly overlaps with evening meal and snack occasions. Restaurants positioned near parks or along common access routes are well placed to capture post-activity traffic, particularly if hours and menus align with evening usage.

For commercial real estate owners and developers, park adjacency has become a tangible performance factor rather than a soft placemaking feature. Consistent, repeat visitation to nearby outdoor spaces can help stabilize foot traffic for retail and mixed-use assets, especially as consumers pull back from destination-oriented travel and entertainment.

Civic stakeholders also play a central role. Rising visitation – particularly in the evening – raises the importance of lighting, safety, maintenance, and programming that reflect how residents actually use parks today. Well-supported parks not only improve quality of life but also generate economic spillovers for surrounding businesses.

Organizations that align their locations, operating hours, and investment decisions with this reality are best positioned to capture value as leisure continues to localize.

For more data-driven consumer insights, visit placer.ai/anchor

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.

Article
Winter Storm Fern Sparked a Retail Rush
Shira Petrack
Jan 27, 2026
3 minutes

How Did Winter Storm Fern Shape Consumer Behavior? 

As Winter Storm Fern advanced across the U.S. in late January, consumer behavior followed a predictable pattern: early preparation gave way to a sharp pre-storm rush, followed by widening geographic divergence as conditions worsened. Retail visit data from January 22nd and 23rd highlights how quickly storm-driven demand intensified – and which categories and regions were best positioned to capture it.

Retail Visits Accelerated as the Storm Drew Closer

Retailers saw a clear escalation in traffic from January 22nd to January 23rd, underscoring how storm proximity compressed shopping activity into a narrow window.

Home Improvement & Furnishings retailers saw the largest visit spikes on both January 22nd and 23rd as consumers focused on preparing their homes ahead of the storm. Visits were already 20.2% above the YTD (January 1st to 23rd) daily average on January 22nd and rose to 41.7% above average the following day – making the category the clear pre-storm leader. The pattern suggests shoppers were prioritizing purchases such as heating supplies, generators, weatherproofing materials, and snow-removal equipment as conditions grew more imminent.

Grocery Stores recorded the second-largest increases, reflecting consumers’ efforts to stock up on food and beverages in anticipation of staying home, with visits up 14.2% on January 22nd and climbing to 28.4% on January 23rd compared to the YTD daily average. 

Value-oriented and necessity-driven categories also saw demand intensify. Discount & Dollar Stores experienced a modest 6.2% lift on January 22nd, which surged to 25.5% the following day. Drugstores & Pharmacies saw visits climb from 9.8% to 21.0%, while Superstores rose from 7.5% to 19.9% over the same period.

Pet Stores & Services stood out for their late-breaking surge: after seeing virtually flat traffic on January 22nd (+0.2%), visits jumped to 18.5% above average on January 23rd, suggesting that many consumers delayed pet-related preparedness until just before conditions worsened.

Across all categories, the doubling of visit lifts from one day to the next indicates that while some consumers planned ahead, a significant share delayed their storm preparations until the threat felt immediate.

Storm Conditions Drove Growing Regional Divergence

The storm’s west-to-east progression was also reflected in shifting regional visitation patterns. On January 22nd, the largest visit surges were concentrated in parts of the Midwest, consistent with Winter Storm Fern’s earlier impacts across inland regions. By January 23rd, as the storm intensified and expanded across the South and Eastern Seaboard, retail visits spiked sharply in those areas as consumers rushed to complete last-minute errands ahead of worsening conditions. At the same time, parts of the Midwest saw more muted growth or visit slowdowns, suggesting that storm-related shopping activity there may have peaked earlier. 

This data suggests that storm-related shopping remains a fundamentally local behavior, with consumers responding most strongly when severe conditions feel imminent in their immediate area. At the same time, the Midwest slowdown suggests that storm-related demand is finite and front-loaded, with visit activity tapering once households complete their initial preparation trips.

Winter Storm Fern Reveals How Quickly – and Locally – Storm-Driven Retail Demand Peaks

AI-driven location analytics reveals that storm-driven retail demand is not only intense but highly compressed, with visits surging in the brief window just before conditions deteriorate locally and fading quickly once preparation trips are complete. For retailers, capturing weather-driven demand seems to depend less on the size of the storm and more on aligning operations to where – and when – urgency is about to peak.

For more data-driven consumer insights, visit placer.ai/anchor

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.

Article
Tractor Supply’s Demand-Driven Expansion
Ezra Carmel
Jan 27, 2026
2 minutes

Tractor Supply’s growing footprint continues to stand out in a retail environment where many chains remain cautious about physical expansion. We took a closer look at Tractor Supply’s market positioning to better understand how the chain’s deliberate expansion strategy sets it up for success in 2026.

Tractor Supply’s Expanding Footprint

Tractor Supply continued to scale its physical footprint in 2025, leveraging the acquisition of former Big Lots sites and reinforcing store growth as a core lever of its “Life Out Here” strategy. The chain’s expansion likely contributed to its steady year-over-year (YoY) visit growth throughout 2025. Meanwhile, positive average visits per location in most months suggests that new stores were capturing incremental demand rather than diluting traffic at existing locations – reinforcing management’s commentary around limited cannibalization

Tractor Supply intends to open around 100 new stores in 2026 as part of its longer-term roadmap to 3200 stores (the retailer currently has 2,398 locations), setting high expectations for continued foot traffic growth in 2026. 

Tractor Supply Meets Demand Where Supply Is Limited

As Tractor Supply expands, its strategy has been focused on rural and western high-growth markets where demand remains underserved. And with a relatively small store format, Tractor Supply has a distinct advantage over big-box chains that often face site-selection challenges in these markets. 

Analysis of AI-based potential market data combined with the STI: Market Outlook dataset shows that the unmet demand (demand minus supply) for building materials and supplies within Tractor Supply’s potential market – i.e. the areas from which it drives traffic – far surpasses unmet demand in the wider Home Improvement category’s potential market. This comparison – in just one of the retail categories that Tractor Supply occupies along with its peers – suggests substantial white space for the chain, driven by a footprint that prioritizes underserved markets rather than the more established ones where many industry counterparts compete.

And as Tractor Supply expanded between 2024 and 2025, unmet demand for building materials and supplies in the chain's potential market increased, even as unmet demand across the broader Home Improvement category declined. Together, these trends point to a site selection strategy that places Tractor Supply in high-demand regions where few retailers are positioned to fully meet consumer needs.

Lessons for Retailers

What can we learn from Tractor Supply’s strategy and 2025 performance? Sometimes, it pays to be smaller, and unlock demand away from the competitive landscapes where bigger players operate. By pairing an accelerated store-opening strategy with purposeful site selection, Tractor Supply appears well-positioned for sustained traffic growth.

Will Tractor Supply continue to build momentum in 2026? Visit Placer.ai/anchor to find out.

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.

Article
Q4 2025 FSR Trends Emphasize Strategy, Value, and Footprint Discipline
Shira Petrack
Jan 26, 2026
3 minutes

Q4 2025 Reveals Uneven Traffic Gains Across Major FSR Chains

Recent traffic trends to major dining chains show the divergence within the full-service dining space going into 2026. While Brinker International's flagship brand Chili's Grill continued reaping the benefits of its popular food bundles and drinks specials, Maggiano's Little Italy – the company's more upscale concept – struggled to reach 2024 visitation levels in Q4 2025. 

For both Dine Brands Global, Inc. and Texas Roadhouse, Inc., traffic changes were mostly due to storefleet reconfigurations. Dine Brands' three banners contracted in 2025, leading to overall visit declines at Applebee's and Fuzzy's (IHOP maintained stable traffic patterns) – but all three concepts outperformed in terms of average visits per venue as the company's rightsizing efforts appeared to be bearing fruit. Meanwhile, Texas Roadhouse, Inc. showed the opposite pattern as its three banners expanded, leading to overall visit growth – but average visits per venue decreased, suggesting that traffic gains were mostly driven by unit expansion. 

These patterns reflect a more selective consumer environment heading into 2026, where growth is increasingly shaped by brand positioning, value perception, and disciplined fleet strategies rather than broad-based demand recovery. A closer look at monthly visit trends across major banners further illustrates these dynamics.

Chili’s Value Strategy Drove Success in 2025 – But Momentum Will be Harder to Sustain in 2026

After leading the full-service restaurant category in 2024, Chili’s once again emerged as a standout performer in 2025, delivering consistent monthly visit gains despite a softer consumer environment. The brand has successfully established and maintained a clear value proposition, helping keep Chili’s top of mind for consumers seeking an affordable sit-down dining option

At the same time, recent monthly traffic trends suggest that sustaining this momentum into 2026 may require continued innovation, whether through refreshed bundled offerings, targeted promotions, or menu updates that reinforce value without eroding margins. But even if traffic growth moderates in the year ahead, maintaining the elevated visitation levels achieved over the past two years would still leave Chili’s in a notably strong competitive position within the full-service dining landscape.

Rightsizing Helped Stabilize Traffic at Dine Brands

Applebee’s and IHOP saw YoY declines in overall visits, but same-store traffic generally held up better – indicating that fleet rationalization helped stabilize per-restaurant demand. These trends point to the importance of right-sizing footprints and prioritizing unit-level productivity in a constrained consumer environment.

Overall Traffic Growth for Texas Roadhouse

Visits to Texas Roadhouse in 2025 were up 2.1% compared to 2024, in part thanks to the chain's ongoing expansion. Same-store performance also remained positive for much of the year, suggesting that the larger store fleet can be supported by existing demand. 

And even as traffic trends moderated toward the end of the year, the chain’s overall 2025 visit growth suggests an underlying demand that is strong enough to support Texas Roadhouse’s expanding footprint despite the most recent slowdown.

Positioning and Execution Will Shape 2026 Traffic Outcomes

Overall, traffic patterns at these three major FSR players point to a more selective and competitive full-service dining environment heading into 2026, where broad-based demand recovery remains elusive. Brands that clearly communicate value or actively optimize their store fleets appear better positioned to defend store-level demand, while expansion-led growth models face increasing pressure to deliver stronger unit-level productivity. As consumer discretion remains constrained, execution and positioning – not scale alone – will likely define traffic winners in the year ahead.

Fore more data-driven consumer insights, visit placer.ai/anchor 

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.

Reports
INSIDER
Report
The Return to Office: Recovery Still Underway
Dive into the data to explore the state of office recovery in 2024 and see how evolving office visit patterns are impacting ground transportation hubs, fast-casual dining, and more.
January 31, 2025
8 minutes

Starbucks. Amazon. Barclays. AT&T. UPS. These are just some of the major corporations that have made waves in recent months with return-to-office (RTO) mandates requiring employees to show up in person more often – some of them five days a week. 

But how are crackdowns like these taking shape on the ground? Is the office recovery still underway, or has it run its course? And how are evolving in-office work patterns impacting commuting hubs and dining trends? This white paper dives into the data to assess the state of office recovery in 2024 – and to explore what lies ahead for the sector in 2025.

A Marathon, Not a Sprint

In 2024, office foot traffic continued its slow upward climb, with visits to the Placer.ai Office Index down just 34.3% compared to 2019. (In other words, visits to the Placer.ai Office Index were 65.7% of their pre-COVID levels). And zooming in on year-over-year (YoY) trends reveals that office visits grew by 10.0% in 2024 compared to 2023 – showing that employee (and manager) pushback notwithstanding, the RTO is still very much taking place.

Indeed, diving into quarterly office visit fluctuations since Q4 2019 shows that office visits have been on a slow, steady upward trajectory since Q2 2020, following – at least since 2022 – a fairly consistent seasonal pattern. In Q1, Q2, and Q3 of each year, office visit levels increased steadily before dipping in holiday-heavy Q4 – only to recover to an even higher start-of-year baseline in the following Q1. 

Between Q1 and Q3 2022, for example, the post pandemic office visit gap (compared to a Q4 2019 baseline) narrowed from 63.1% to 47.5%. It then widened temporarily in Q4 before reaching a new low – 41.4% – in Q1 2023. The same pattern repeated itself in both 2023 and 2024. So even though Q4 2024 saw a predictable visit decline, the first quarter of Q1 2025 may well set a new RTO record – especially given the slew of strict RTO mandates set to take effect in Q1 at companies like AT&T and Amazon. 

The Stubborn Staying Power of the TGIF Workweek

Despite the ongoing recovery, the TGIF work week – which sees remote-capable employees concentrating office visits midweek and working remotely on Fridays – remains more firmly entrenched than ever. 

Low Friday Visit Share

In 2024, just 12.3% of office visits took place on Fridays – less than in 2022 (13.3%) and on par with 2023 (12.4%). Though Fridays were always popular vacation days – after all, why not take a long weekend if you can – this shift represents a significant  departure from the pre-COVID norm, which saw Fridays accounting for 17.3% of weekday office visits.

Unsurprisingly, Tuesdays and Wednesdays remained the busiest in-office days of the week, followed by Thursdays. And Mondays saw a slight resurgence in visit share – up to 17.9% from 16.9% in 2023 – suggesting that as the RTO progresses, Manic Mondays are once again on the agenda. 

Tuesday Visit Gap Just 24.3%

Indeed, a closer look at year-over-five-year (Yo5Y) visit trends throughout the work week shows that on Tuesdays and Wednesdays, 2024 office foot traffic was down just 24.3% and 26.9%, respectively, compared to 2019 levels. The Thursday visit gap registered at 30.3%, while the Monday gap came in at 40.5%. 

But on Fridays, offices were less than half as busy as they were in 2019 – with foot traffic down a substantial 53.2% compared to 2019. 

Hybrid Travel Trends

Before COVID, long commutes on crowded subways, trains, and buses were a mainstay of the nine-to-five grind. But the rise of remote and hybrid work put a dent in rush hour traffic – leading to a substantial slowdown in the utilization of public transportation. As the office recovery continues to pick up steam, examining foot traffic patterns at major ground transportation commuting hubs, such as Penn Station in New York or Union Station in Washington, D.C., offers additional insight into the state of RTO.

A Not-So-Rush Hour 

Rush hour, for one thing – especially in the mornings – isn’t quite what it used to be. In 2024, overall visits to ground transportation hubs were down 25.0% compared to 2019. But during morning rush hour – weekdays between 6:00 AM and 9:00 AM – visits were down between 44.6% and 53.0%, with Fridays (53.0%) and Mondays (49.7%) seeing the steepest drops. Even as people return to the office, it seems, many may be coming in later – leaning into their biological clocks and getting more sleep.  And with today’s office-goers less likely to be suburban commuters than in the past (see below), hubs like Penn Station aren’t as bustling first thing in the morning as they were pre-pandemic.

Evening rush hour, meanwhile, has been quicker to bounce back, with 2024 visit gaps ranging from 36.4% on Fridays to 30.0% on Tuesdays and Wednesdays. Office-goers likely form a smaller part of the late afternoon and evening rush hour crowd, which may include more travelers heading to a variety of places. And commuters going to work later in the day – including “coffee badgers” – may still be apt to head home between four and seven.

An Urban Shift

The drop in early-morning public transportation traffic may also be due to a shift in the geographical distribution of would-be commuters. Data from Placer.ai’s RTO dashboard shows that visits originating from areas closer to office locations have recovered faster than visits from farther away – indicating that people living closer to work are more likely to be back at their desks. 

And analyzing the captured markets of major ground transportation hubs shows that the share of households from “Principal Urban Centers” (the most densely populated neighborhoods of the largest cities) rose substantially over the past five years. At the same time, the share of households from the “Suburban Periphery” dropped from 39.1% in 2019 to 32.7% in 2024. (A location’s captured market refers to the census block groups (CBGs) from which it draws its visitors, weighted to reflect the share of visits from each one – and thus reflects the profile of the location’s visitor base.) 

This shift in the profile of public transportation consumers may explain the relatively slow recovery of morning transportation visits: City dwellers , who seem to be coming into the office more frequently than suburbanites, may not need to get as early a start to make it in on time. 

Dining Ripple Effects

While the RTO debate is often framed around employer and worker interests, what happens in the office doesn’t stay in the office. Office attendance levels leave their mark on everything from local real estate markets to nationwide relocation patterns. And industries from apparel to dining have undergone significant shifts in the face of evolving work routines. 

Out to Lunch

Within the dining space, for example, fast-casual chains have always been workplace favorites. Offering quick, healthy, and inexpensive lunch options, these restaurants appeal to busy office workers seeking to fuel up during a long day at their desks. 

Traditionally, the category has drawn a significant share of its traffic from workplaces. And after dropping during COVID, the share of visits to leading fast-casual brands coming from workplaces is once again on the rise.

In 2019, for example, 17.3% of visits to Chipotle came directly from workplaces, a share that fell to just 11.6% in 2022. But each year since, the share has increased – reaching 16.0% in 2024. Similar patterns have emerged at other segment leaders, including Jersey Mike’s Subs, Panda Express, and Five Guys. So as people increasingly go back to the office, they are also returning to their favorite lunch spots.

More Coffee Please!

For many Americans, coffee is an integral part of the working day. So it may come as no surprise that shifting work routines are also reflected in visit patterns at leading coffee chains. 

In 2019, 27.5% of visits to Dunkin’ and 20.1% of visits to Starbucks were immediately followed by a workplace visit, as many employees grabbed a cup of Joe on the way to work or popped out of the office for a midday coffee break. In the wake of COVID, this share dropped for both coffee leaders. But since 2022, it has been steadily rebounding – another sign of how the RTO is shaping consumer behavior beyond the office. 

A Developing Story

Five years after the pandemic upended work routines and supercharged the soft pants revolution, the office recovery story is still being written. Workplace attendance is still on the rise, and restaurants and coffee chains are in the process of reclaiming their roles as office mainstays. Still, office visit data and foot traffic patterns at commuting hubs show that the TGIF work week is holding firm – and that people aren’t coming in as early or from as far away as they used to. As new office mandates take effect in 2025, the office recovery and its ripple effects will remain a story to watch.

INSIDER
Report
Quarterly Retail Review: Q4 2024
See how major retail categories fared during the all-important fourth quarter of 2024.
January 20, 2025
INSIDER
Report
10 Top Brands to Watch in 2025
Dive into Placer’s list of 10 top brands – and three potential surprises – for 2025, and find out what the data says about these brands’ growth accelerators.
January 16, 2025
14 minutes

Many retail and dining chains performed well in 2024 despite the ongoing economic uncertainty. But with the consumer headwinds continuing into 2025, which brands can continue pulling ahead of the pack? 

This report highlights 10 brands (in no particular order) that exhibit significant potential to grow in 2025 – as well as three chains that have faced some challenges in 2024 but appear poised to make a comeback in the year ahead. Which chains made the cut? Dive into the report to find out. 

1. Sprouts

Through 2024, visits to Sprouts Farmers Market locations increased an average of 7.2% year-over-year (YoY) each month, outpacing the wider grocery segment standard by an average of six percentage points. And not only were visits up – monthly visits per location also grew YoY. 

The promising coupling of overall and visits per location growth seems driven by the brands’ powerful understanding of who they are and what they bring to the market. The focus on high quality, fresh products is resonating, and the utilization of small- format locations is empowering the chain to bring locations to the doorstep of their ideal audiences. 

This combination of forces positions the brand to better identify and reach key markets efficiently, offering an ideal path to continued growth. The result is a recipe for ongoing grocery success.

2. CAVA

CAVA has emerged as a standout success story in the restaurant industry over the past several years. Traditionally, Mediterranean concepts have not commanded the same level of demand as burger, sandwich, Mexican, or Asian fast-casual concepts, which is why the category lacked a true national player until CAVA's rise. However, evolving consumer tastes have created a fertile landscape for Mediterranean cuisine to thrive, driven by factors such as social media influence, expanded food options via third-party delivery, growing demand for healthier choices, the rise of food-focused television programming, and the globalization of restaurant concepts .

CAVA’s success can be attributed to several key factors. Roughly 80% of CAVA locations were in suburban areas before the pandemic, aligning well with consumer migration and work-from-home trends. Additionally, CAVA was an early adopter of digital drive-thru lanes, similar to Chipotle’s "Chipotlanes," and began developing these store formats well before the pandemic. The brand has also utilized innovative tools like motion sensors in its restaurants to optimize throughput and staffing during peak lunchtime hours, enabling it to refine restaurant design and equipment placement as it expanded. CAVA’s higher employee retention rates have also contributed to its ability to maintain speed-of-service levels above category averages.

These strengths allowed CAVA to successfully enter new markets like Chicago in 2024. While many emerging brands have struggled to gain traction in new areas, CAVA’s visit-per-location metrics in recently entered markets have matched its national averages, positioning the brand for continued growth in 2025.

3. Ashley Furniture

Ashley’s recent strategy shift to differentiate itself through experiential events, such as live music, workshops, and giveaways, is a compelling approach in the challenging consumer discretionary category. Post-pandemic, commercial property owners have successfully used community events to boost visit frequency, dwell time, and trade area size for mall properties. It’s no surprise that retailers like Ashley are adopting similar strategies to engage customers and enhance their in-store experience.

The decision to incorporate live events into its marketing strategy reflects the growing demand for experiential and immersive retail experiences. While home furnishings saw a surge in demand during the pandemic, the category has struggled over the past two years, underperforming other discretionary retail sectors compared to pre-pandemic levels. Recognizing this challenge, Ashley’s rebrand focuses on creating interactive and memorable experiences that allow customers to engage directly with its products and explore various design possibilities. In turn, this has helped to drive visits from trade areas with younger consumers with lower household incomes.

Ashley has leaned into collaborations with interior designers and industry experts to offer informative sessions and workshops during these events. These initiatives not only attract traffic but also provide valuable insights into customers’ preferences, which can be used to refine product offerings, enhance customer service, and shape future marketing efforts. This approach is particularly relevant as millennials and Gen Z drive new household formation. While still early, Ashley’s pivot to live events is showing promising results in attracting visits and increasing customer engagement.

4. Nordstrom

Department stores have had many challenges in navigating changing consumer behavior and finding their place in an evolving retail landscape. Nordstrom, an example of department store success in 2024, has been able to maintain a strong brand relationship with its shoppers and regain its footing with its store fleet. While the chain has certainly benefited from catering to a more affluent, and less price sensitive, consumer base, it still shines in fostering a shopping experience that stands out.

Value might be a driver of retail visitation across the industry, but for Nordstrom, service and experience is paramount. The retailer has downplayed promotional activity in favor of driving loyalty among key visitors. Nordstrom also has captured higher shares of high-value, younger consumer segments, which defies commonly held thoughts about department stores. The chain was a top visited chain during Black Friday in 2024, showcasing that it’s top of mind for shoppers for both gift giving and self-gifting. 

What’s next? Nordstrom announced at the end of December that it plans to go private with the help of Mexican retail chain Liverpool. We expect to see even more innovation in store experience, assortments and services with this newfound flexibility and investment. And, we cannot forget about Nordstrom Rack, which allows the retailer to still engage price-conscious shoppers of all income levels, which is certainly still a bright spot as we head into 2025.

5. Sam’s Club

Visits are up, and the audience visiting Sam’s Club locations seems to be getting younger which – when taken together – tells us a few critical things. First, Sam’s Club has parlayed its pandemic resurgence into something longer term, leveraging the value and experience it provides to create loyal customers. Second, the power of its offering is attracting a newer audience that had previously been less apt to take advantage of the unique Sam’s Club benefits.

The result is a retailer that is proving particularly adept at understanding the value of a visit. The membership club model incentives loyalty which means that once a visitor takes the plunge, the likelihood of more visits is heightened significantly. And the orientation to value, a longer visit duration, and a wide array of items on sale leads to a larger than normal basket size.

In a retail segment where the value of loyalty and owning ‘share of shopping list’ is at a premium, Sam’s Club is positioned for the type of success that builds a foundation for strength for years to come.

6. Raising Cane’s Chicken Fingers

Raising Cane’s exemplifies the power of focus by excelling at a simple menu done exceptionally well. Over the past several years, the chain has been one of the fastest-growing in the QSR segment, driven by a streamlined menu that enhances speed and efficiency, innovative marketing campaigns, and strategic site selection in both new and existing markets. Notably, Raising Cane’s ranked among the top QSR chains for visit-per-location growth last year. Unlike many competitors that leaned on deep discounts or nostalgic product launches to boost traffic in 2024, Raising Cane’s relied on operational excellence to build brand awareness and drive visits. This approach has translated into some of the highest average unit sales in the segment, with restaurants averaging around $6 million in sales last year.

Raising Cane’s operational efficiency has also been a key driver of its rapid expansion, growing from 460 locations at the end of 2019 to more than 830 heading into 2025. This includes over 100 new store openings in 2024 alone, placing it among the top QSR chains for year-over-year visit growth. The chain’s ability to maintain exceptional performance while scaling rapidly highlights its strong foundation and operational strategy.

7. Life Time

While Life Time has fitness at its core, it has also expanded to become a lifestyle.  Healthy living is its mantra and this extends to both the gym aspect, but also the social health of its members with offerings like yoga, childcare, personalized fitness programs, coworking, and even an option for luxury living just steps away. 

With all these choices, it’s no wonder that its members are more loyal than others in its peer group.  

8. Barnes & Noble  

To the delight of book lovers everywhere, Barnes & Noble is back in force.  With a presence in every single state and approximately 600 stores, location options are growing to browse bestsellers, chat with in-store bibliophiles, or grab a latte.  Stores are feeling cozier and more local, with handwritten recommendations across the store. The chain’s extensive selection of gifts and toys mean that one can stop in for more than just books. The membership program is also relaunching, rewarding members for their purchases.  Even though some locations have downsized, efficiency is up with average visits per square foot increasing over the last 3 years.  Customers are also lingering, with nearly 3 in 10 visitors staying 45 minutes or longer. 

With options for a “third place” that’s not home or work dwindling, Barnes & Noble is poised to fill that hole.

9. H Mart

From its origins as a corner grocery store in Queens, NY 42 years ago, H Mart now boasts over 80 stores throughout the US. Shoppers are enticed by the aroma of hot roasted sweet potatoes wafting through the store, the opportunities to try new brands like Little Jasmine fruit teas, and the array of prepared foods such as gimbap and japchae. In addition to traditional Korean, Chinese, and Japanese groceries, H Mart’s assortment has expanded to staple items and American brands as well like Chobani yogurt or Doritos.

 As the Hallyu wave sweeps across the nation and K-pop stars like Rose top the charts for the eight straight week with the catchy “APT”, so too is the appetite for Asian food.  At the second-most visited H Mart in the nation in Carrollton, TX, the ethnic makeup of customers is 39% White, 14% Black, 23% Hispanic or Latino, and 20% Asian – reflecting the truly universal appeal of this supermarket chain.

10. Bluemercury

Beauty retail had a transformative 2024, with a general cooling off in demand for the category. Competition between chains has increased and delivering quality products, expertise and services is critical to maintain visits. Against this backdrop, Bluemercury stands out as a shining star in parent company Macy’s portfolio of brands, with the brand well positioned to take on this next chapter of beauty retail.

Bluemercury’s success lies in its ability to be a retailer, an expert, and a spa service provider to its consumers. Placer data has shown that beauty chains with a service and retail component tend to attract more visitors than those who just specialize in retail offerings, and Bluemercury is no exception. The chain also focuses solely on the prestige market within the beauty industry and caters to higher income households compared to the broader beauty category; both of those factors have contributed to more elastic demand than with other retailers. 

Bluemercury’s bet on product expertise and knowledge combined with a smaller format store help to foster a strong connection between the beauty retailer and its consumers. The brand overindexes with visitors “seeking youthful appearance” and has cemented itself as a destination for niche and emerging beauty brands. As the larger Macy’s brand grapples with its transformation, Bluemercury’s relevance and deep connection to its consumer base can serve as an inspiration, especially as the beauty industry faces mounting uncertainty.

3 Potential Surprises for 2025

1. Starbucks

Competitors like Dutch Bros and 7Brew are on the rise, critical office visitation patterns remain far behind pre-pandemic levels, and the chain did not end the year in the most amazing way in terms of visit performance. But there is still so much to love about Starbucks – and the addition of new CEO Brian Niccol positions the coffee giant to rebound powerfully. 

The focused attention on leaning into its legendary ‘third place’ concept is in excellent alignment with the shift to the suburbs and hybrid work and with audiences that continue to show they value experience over convenience. But the convenience-oriented customer will likely also benefit from the brand’s recent initiatives, including pushes to improve staffing, mobile ordering alignment and menu simplification. In addition, the brand is still the gold standard when it comes to owning the calendar, as seen with their annual visit surges for the release of the Pumpkin Spice Latte or Red Cup Day and their ability to capitalize on wider retail holidays like Black Friday and Super Saturday. 

The combination of the tremendous reach, brand equity, remaining opportunities in growing markets and the combined ability to address both convenience and experience oriented customers speaks to a unique capacity to regain lost ground and drive a significant resurgence against the expectations of many.

2. Adidas

Retail has had its challenges this year, with many consumers opting for off-price to snag deals – but the strength of the Adidas brand should not be underestimated.  Gazelles and Sambas are still highly coveted, and a partnership with Messi x Bad Bunny racked up over a million likes. Consumers are favoring classic silhouettes across both shoes and clothing, and nothing says classic like those three stripes.

3. Gap Inc.

Gap, and its family of brands including Old Navy and Banana Republic, are synonymous with American apparel retail. The namesake brand has always been at the center of comfort, value and style, but over time lost its way with consumers. However, over the past year and a half, the reinvigoration of the Gap family of brands has started to take shape under the direction of CEO Richard Dickson. 

New designs, collaborations, splashy marketing campaigns and store layouts have taken shape across the portfolio. While we haven’t seen a lot of change in visitation to stores over the past year, trends are certainly moving in the right direction and outpacing many other brands in the apparel space. Gap has also reinserted itself into the fabric of American fashion this past year with designs for the Met Gala.

The benefit of Gap Inc.’s portfolio is that each brand has a distinct and unique audience of consumers that it draws from. This allows each brand to focus on meeting the needs of its visitors directly instead of trying to be all things for a broader group of consumers. Old Navy in particular has a strong opportunity with consumers as value continues to be a key motivator. 

Gap has done all of the right things to not only catch up to consumers’ expectations but to rise beyond them. Even as legacy store-based retail brands have seen more disruption over the past few years, Gap is ready to step back into the spotlight.

Variety of Paths to Success in 2025 

The diversity of brands featured in this report highlight the variety of categories and strategic initiatives that can drive retail and dining success in 2025. 

Sprouts’ focus on quality products and small-format stores, CAVA’s rise as a suburban dining powerhouse, and Nordstrom’s commitment to customer experience all highlight how understanding and responding to consumer needs can drive success. Brands like Ashley Furniture, Sam’s Club, H Mart, and Life Time have shown how offering a unique value proposition within a crowded segment, leveraging loyalty, and creating memorable experiences can fuel growth. And Raising Cane’s demonstrates the power of simplicity and operational efficiency in building momentum.

At the same time, niche players like Bluemercury are excelling by catering to specific audiences with authenticity and expertise. And while Starbucks, Adidas, and Gap Inc. face challenges, the three companies’ brand equity and revitalization efforts suggest potential for a significant comeback.

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