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Article
Traffic Softens, but Growth Levers Remain for DICK’s, Gap, and lululemon
Ezra Carmel
May 22, 2026
2 minutes

January and February saw a modest year-over-year (YoY) uptick in visits to the DICK’s Sporting Goods banner, while March traffic softened. However, March 2026’s visit decline appears at least partially calendar-driven – the month had one fewer Saturday than the previous year – and traffic rebounded to near-flat levels in April. 

Gap entered 2026 with momentum, but foot traffic softened in both March and April – perhaps reflecting the calendar shift as well as broader consumer caution and its impact on discretionary spending. Still, the traffic slowdown may be a temporary setback. Gap continues to expand into apparel-adjacent retail categories such as beauty and accessories – with new product launches in the months ahead that could help reinvigorate visits.

Meanwhile, lululemon’s North American business continues to face headwinds, as domestic performance lags behind stronger international results. Yet, the company – still searching for a new CEO – is guiding for a turnaround in the second half of 2026. Planned initiatives include new product introductions, reduced reliance on markdowns, and ongoing store expansion. Whether visit trends begin to reflect that anticipated recovery will be closely watched as the year unfolds.

For more data-driven retail insights, visit Placer.ai/anchor

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.

Article
The Department Store Divide: What's Working in 2026
Lila Margalit
May 21, 2026
3 minutes

The first four months of 2026 have been challenging for department stores, as consumer caution and rising gas prices weigh on discretionary spending. But visit data reveals a clear divide between chains gaining traction and those continuing to lose ground – offering a window into what’s working in today’s environment.

Von Maur Sets the Pace

Looking at quarterly performance, Midwestern chain Von Maur stood apart from the field in Q1 2026, posting an 8.7% increase in overall visits and a 5.9% gain in average visits per location – the strongest performance in the segment on both measures.

Von Maur’s appeal can be attributed in part to a tightly controlled model that prioritizes service, brand curation, and pricing consistency over scale and promotions. And as a regional favorite in the Midwest, the brand benefits from a well-established customer base.

Other players with similar positioning also showed relative strength in Q1. Mid-Atlantic and Northeast regional favorite Boscov’s outperformed several larger national chains, while Nordstrom saw average visits per location increase 1.6% year over year – suggesting continued traction for curation-led formats. Saks Fifth Avenue and Bloomingdale’s also held steady, reinforcing the resilience of higher-end department stores even as Saks navigates bankruptcy proceedings.

March Misses, April Recovers

Still, monthly data highlights just how exposed the department store segment is to discretionary, time-rich shopping trips, which tend to concentrate on weekends – and which consumers may be pulling back on in 2026. 

In Q1 2026, Saturdays accounted for more than a quarter (25.4%) of department store visits, well above both the 17.4% average for non-discretionary brick-and-mortar retailers and the 21.6% average for discretionary chains. As a result, March 2026 – which had one fewer Saturday than March 2025 – saw visits soften across the board.

April, however, painted a more encouraging picture. With the calendar normalized, several chains returned to flat or positive year-over-year same-store visit trends. Von Maur led once again with an 8.5% increase, while Nordstrom (+0.9%) and Bloomingdale’s (+1.7%) also posted gains. Macy’s, as it advances its Bold New Chapter strategy, saw its year-over-year visit gap narrow to 2.4% in April. As the chain continues to close underperforming locations and invest in its Reimagine 125 cohort, performance may improve further in the months ahead.

Differentiation Drives Demand

Department store performance in Q1 2026 reflected today’s increasingly bifurcated landscape, where premium, experience-driven retailers continue to draw shoppers even amid broader caution, while mid-market chains remain more exposed to macro pressure. Even in a constrained environment, consumers are still willing to show up for brands that offer a clear, compelling experience – but that bar is rising, making it harder for less differentiated players to keep up.

For more data-driven consumer insights, visit placer.ai/anchor 

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.

Article
Off-Price Picks Up Even More Steam in Q1 2026 – Led by Ross
Lila Margalit
May 20, 2026
3 minutes

When consumers get cautious, off-price gets busy. And as shoppers continued trading down in Q1 2026 amid rising gas prices and tariff-driven uncertainty, Ross Dress for Less stood out as a top performer, capturing demand from consumers seeking the deepest discounts.

Nearly Twice the Traffic of Department Stores

Off-price’s momentum is most visible in its widening lead over department stores. The category captured 65.7% of combined visit share in Q1 2026, up from 62.2% in Q1 2025 and just 56.2% in Q1 2022. These steady, multi-year gains underscore a structural shift in where consumers are choosing to shop – one that continues to accelerate as value becomes a central decision driver.

Ross Dress for Less: The Off-Price for the Off-Price

While part of off-price’s growth stems from ongoing fleet expansions – even as department stores shrink their footprints – the data also points to steady, and in some cases rising, same-store performance. 

Ross Dress for Less, for example, has seen double-digit same-store visit gains in recent months, consistent with its most recent earnings report of a 9% year-over-year (YoY) increase in comparable sales, primarily driven by traffic. Its no-frills, ultra-low pricing often undercuts the rest of the off-price segment – making it particularly attractive in today’s increasingly needs-based shopping environment. And with no e-commerce channel to divert demand, every transaction runs through the chain’s physical stores. 

Marmaxx Q1 Performance Reveals Structural Strength 

At Marshalls and TJ Maxx, the core strategy remains what it has always been: opportunistic buying at scale paired with a slightly more elevated treasure-hunt experience that keeps customers coming back. And in Q1, the banners delivered low single-digit overall visit growth, with modest gains in visits per location.

Performance, however, was uneven across the quarter. After a February lift – helped in part by easier comparisons – March same-store traffic turned slightly negative, reflecting both a calendar shift (one fewer Saturday) and broader consumer caution. That softness largely continued into April, though TJ Maxx saw a modest 0.4% YoY uptick. Marmaxx's higher price points and more brand-forward assortment likely make it more sensitive to discretionary pullbacks than Ross – while its e-commerce presence could also be absorbing demand as higher gas prices shift some shopping online.

Even so, Marmaxx remains in a position of structural strength. Its network of more than 1,400 buyers sourcing from over 21,000 vendors worldwide provides unmatched flexibility – particularly as tariff-related disruptions push excess inventory into the market. And as consumer sentiment rebounds, traffic growth is likely to follow.

Burlington: Expansion Fuels Growth

Burlington, meanwhile, posted an 7.7% overall increase in visits in Q1, largely driven by its rapidly expanding store base, even as per-location traffic declined 2.1% YoY. 

The company’s elevation strategy – focused on improving assortment quality with more recognizable brands and higher quality products – has delivered solid results in recent quarters. But with consumers pulling back on discretionary spending, the elevated assortment may be temporarily finding a smaller audience – a dynamic likely amplified by Burlington’s more value-oriented customer base compared to peers. 

Still, Burlington’s positioning leaves it well placed to regain momentum when conditions stabilize. And given the current environment, strong overall traffic growth coupled with modest same-store declines represents a relatively resilient performance.

A Rising Tide for Value Retail

When economic pressure builds, off-price tends to win. And though Ross may be leading the pack today, Marmaxx and Burlington are both well positioned to regain strong traffic momentum as conditions evolve. With consumer confidence still strained and excess inventory likely to remain plentiful, the structural tailwinds supporting off-price remain firmly in place.

For more data-driven retail insights, visit Placer.ai/anchor

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.

Article
Grocery in Q1 2026: Is Traditional Grocery Making a Comeback?
Lila Margalit
May 19, 2026
3 minutes

Overall visits to U.S. grocery stores rose 1.7% year over year (YoY) in Q1 2026, extending a streak of growth that now spans four consecutive quarters. At the category level, most of this growth was driven by expansion, as the average number of visits per location remained essentially flat YoY.

Still, a deeper look at the data reveals meaningful variation across segments and regions, shedding light on the dynamics shaping grocery traffic in 2026. 

New Stores Are Doing the Heavy Lifting

Grocery visit growth has been positive in every quarter over the past year, peaking at 3.3% YoY in Q4 before moderating to 1.7% in Q1 2026. Per-location visits, however, lagged overall growth throughout the analyzed period, increasing just 0.2% YoY in Q1 2026. 

The takeaway? New store openings, rather than stronger performance from existing locations, are accounting for most of the category's recent visit gains.

That said, the combination of ongoing expansion and steady performance at existing locations points to resilient underlying demand. Even as mass merchandisers, wholesale clubs, and e-commerce players compete for share, dedicated grocery stores remain a fundamentally durable format.

Regional Variation

The relatively flat nationwide per-location performance also masks some regional variation. Several statewide markets – including Montana, Colorado, Maine, Kansas, Texas, New Mexico, Rhode Island, and Indiana – saw per-location visit growth exceeding 2.0% YoY in Q1 2026.

This divergence suggests that local dynamics, ranging from population growth and suburban expansion to competitive intensity and store rollout strategies, are playing a role in shaping performance. In other words, while national trends appear stable, grocery remains a highly localized business where market-specific factors can drive outperformance.

Fresh Format Leads on Volume, Traditional Grocery on Per-Location

A closer look at different grocery segments reveals further variation. 

Fresh-format grocers like Trader Joe's and Sprouts led in overall visit growth, highlighting a rapidly expanding segment that is capturing a growing share of traffic while also maintaining solid YoY visit performance at existing stores. Value grocers also saw expansion-driven gains, though per-location traffic was softer at -2.8% YoY. And though traditional grocery chains have not been on an expansion trajectory, they slightly outperformed fresh-format players on a per-location basis, with visits up 1.5% YoY. For a segment that has lagged peers for several quarters, this represents notable improvement.

Traditional Grocers Are Winning the Short-Trip Battle

What's behind traditional groceries’ emerging store-level strength? 

One explanation may be traditional grocers' success in capturing the short trip – the fastest-growing type of grocery visit. Whether driven by curbside pickup or quick fill-in runs for a few missing items or an inexpensive prepared lunch, these visits are becoming increasingly common. And a look at relative category-wide visit share shows that traditional grocers are the only grocery segment over-indexing on sub-10 minute visits, capturing a greater share of short visits than of overall grocery traffic in Q1 2026. 

This suggests that habit, proximity, and assortment breadth may matter more than price positioning when a shopper just needs a few items fast. Traditional grocery shoppers may also be more likely than value-oriented shoppers to use curbside pickup – a service that may come with markups or additional fees – while fresh and specialty shoppers may be more inclined to browse in-store.

Where Grocery Goes From Here

The Q1 2026 grocery landscape is defined by steady but uneven growth. New store expansion is fueling topline gains, while performance varies across regions and formats. At the same time, the rise of short, convenience-driven trips is subtly reshaping the competitive landscape – favoring retailers that can deliver speed, accessibility, and consistency over those competing primarily on price or experiential differentiation.

So is traditional grocery making a comeback? Not in the sense of reclaiming overall growth leadership. But in some of the areas that increasingly matter, traditional grocers are carving out a durable and defensible role.

Will traditional grocery retailers continue to thrive as the year wears on? Follow Placer.ai/anchor to find out. 

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.

Article
Soaring Gas Prices Fuel Traffic and Shift Behavior at Wholesale Club Pumps
Ezra Carmel
May 18, 2026
4 minutes

Warehouse clubs continue to benefit from their strong value proposition, sustaining meaningful visit growth even amid macro uncertainty. And elevated fuel prices are adding another tailwind, driving increased traffic to wholesale club gas stations. Leveraging location intelligence, we examined recent performance for Costco, Sam’s Club, and BJ’s Wholesale Club.

A Whole Lot of Growth

Recent visit data for BJ’s, Costco, and Sam’s Club reveals how the warehouse club model continues to resonate with consumers. All three chains sustained year-over-year (YoY) visit growth over the past six months, and while growth moderated briefly in March 2026, a rebound in April suggests the slowdown was more calendar-driven than demand-driven. March 2026 included one fewer Saturday than the prior year – a small shift that can have a significant impact on time-rich retail formats.

Real estate strategy also emerged as a key factor shaping traffic trends across the three wholesalers. Costco and BJ’s both saw gains in overall visits alongside same-store growth, indicating that performance was supported by a combination of new unit expansion and growing demand at existing locations. Costco added 15 domestic warehouses in fiscal 2025 and appears on track for a similar pace in fiscal 2026, while BJ's opened seven clubs in fiscal 2025 and and is signaling a more aggressive expansion over the next two years, including its recent entry into the Dallas-Fort Worth market.

Sam's Club, by contrast, added just one new location in its fiscal 2026 (ended January 2026) while completing 14 remodels – pointing to a strategy centered on optimizing its existing footprint. This emphasis is reflected in the close alignment between overall and same-store visits, suggesting that growth is being driven primarily by improvements within the current store base. Still, Sam’s Club’s pipeline includes at least one upcoming opening, which could indicate a gradual shift toward expansion – potentially blending its optimization strategy with the unit growth that has supported momentum for its peers.

Rising Fuel Prices Drive Gas Station Traffic

Beyond the traffic inside wholesale clubs, an equally notable story is unfolding at their gas stations. As the chart below shows, visits to BJ’s Gas, Costco Gas, and Sam’s Club Fuel accelerated in early March 2026, aligning with a sharp rise in fuel prices amid the Iran War. Perhaps expectedly, this demonstrates that competitively priced fuel is a meaningful traffic driver during periods of elevated gas prices – reinforcing the value proposition of warehouse club memberships. If fuel prices remain high, members may be more inclined to consolidate shopping trips around fuel fill-ups, potentially boosting both gas station traffic and in-club spending.

Frequent Fill-Ups – An Emerging Wholesale Habit

Diving deeper into March and April visitor patterns offer further perspective into how fuel prices are influencing wholesale club member behavior. Across all three wholesale gas chains, the share of visitors who visited at least twice rose in both March and April 2026 compared to 2025.

Rising visit frequency suggests that increased traffic is not being driven by one-time responses to pricing pressure. Instead, higher fuel prices appear to be prompting members to consistently shift a greater share of their fuel spend into the wholesale ecosystem.

And more frequent fill-ups increase the likelihood that gas trips are paired with in-club shopping, suggesting that habits formed in response to pricing dynamics at the pump may ultimately drive increases in visit frequency and in-store spend.

Fuel For Thought

In the wholesale club space, core value perception is sustaining steady visit growth, while elevated fuel prices are amplifying that advantage by driving incremental traffic and frequent visits to gas stations.

In this context, wholesale fuel is transforming club-member behavior and has the potential to drive deeper, long-term engagement with the retailers as a whole.

Will these trends continue in the months ahead? Check back in with The Anchor to find out.

Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.

Article
Placer.ai Macroeconomic Indicators Recap, April 2026: Resilient Retail Demand 
Shira Petrack
May 15, 2026
3 minutes

Brick-and-Mortar Retail Visits Up for 7th Month in a Row

Brick-and-mortar retail foot traffic continues to demonstrate notable resilience despite rising gas prices and broader macroeconomic uncertainty, with April 2026 marking the seventh consecutive month of year-over-year (YoY) gains. March's relative softness now looks like the product of calendar shifts rather than the start of a structural decline –  retail visits essentially held last year's levels despite one fewer Saturday and store closures for Easter. And April's subsequent rebound reinforces that underlying consumer demand remains intact, with shoppers continuing to show up to physical stores even as they contend with elevated prices at the pump and an uncertain economic backdrop.

Traffic to Ecommerce Distribution Centers Surged in April 

But the real star of April's consumer data was Placer's Ecommerce Distribution Index, which registered a massive 20.5% YoY increase in foot traffic, following an already strong 16.3% gain in March – likely driven in part by elevated gas prices nudging some consumers online. 

The traffic data indicates that both physical and digital retail grew simultaneously despite historically weak consumer sentiment – suggesting that consumers are saying one thing and doing another, and that underlying demand may be more durable than the headlines suggest.

Industrial Foot Traffic Softens Slightly in April 2026 

Meanwhile, manufacturing foot traffic came under renewed pressure in April 2026 following two months of tentative stabilization. This softness in physical activity persists despite a wave of headline-grabbing investment announcements: private-sector U.S. manufacturing commitments have surpassed $1.6 trillion and Q1 2026 industrial net absorption rose 52% YoY, the strongest start to a year since 2023. The disconnect reflects a fundamental shift underway – leasing demand is increasingly concentrated in automation-ready, high-clearance facilities, meaning more square footage is being absorbed with fewer workers walking through the door. 

For more retail and CRE insights, visit placer.ai/anchor 

Reports
INSIDER
Report
6 Trends Still Defining Post- Pandemic Consumer Behavior
Dive into the data five years post-COVID to uncover six fundamental shifts in consumer behavior since the pandemic.
Placer Research
July 17, 2025
10 minutes

Key Takeaways: 

1. Appetite for offline retail & dining is stronger than ever. Both retail and dining visits were higher in H1 2025 than they were pre-pandemic.

2. Consumers are willing to go the extra mile for the perfect product or brand. The era of one-stop-shops may be waning, as many consumers now prefer to visit multiple chains or stores to score the perfect product match for every item on their shopping list.

3. Value – and value perception – gives chains a clear advantage. Value-oriented retail and dining segments have seen their visits skyrocket since the pandemic. 

4. Consumer behavior has bifurcated toward budget and premium options. This trend is driving strength at the ends of the spectrum while putting pressure on many middle-market players. 

5. The out-of-home entertainment landscape has been fundamentally altered. Eatertainment and museums have stabilized at a different set point than pre-COVID, while movie theater traffic trends are now characterized by box-office-driven volatility.   

6. Hybrid work permanently reshaped office utilization. Visits to office buildings nationwide are still 33.3% below 2019 levels, despite RTO efforts.

The first half of 2025 marked five years since the onset of the pandemic – an event that continues to impact retail, dining, entertainment, and office visitation trends today. 

This report analyzes visitation patterns in the first half of 2025 compared to H1 2019 and H1 2024 to identify some of the lasting shifts in consumer behavior over the past five years. What is driving consumers to stores and dining venues? Which categories are stabilizing at a higher visit point? Where have the traffic declines stalled? And which segments are still in flux? Read the report to find out. 

Retail Outperforming Dining

In the first half of 2025, visits to both the retail and dining segments were consistently higher than they were in 2019. In both the dining and the retail space, the increases compared to pre-COVID were probably driven by significant expansions from major players, including Costco, Chick-fil-A, Raising Cane's, and Dutch Bros, which offset the numerous retail and dining closures of recent years. 

The overall increase in visits indicates that, despite the ubiquity of online marketplaces and delivery services, consumer appetite for offline retail and dining remains strong – whether to browse in store, eat on-premises, collect a BOPIS order, or pick up takeaway. 

Product and Brand Focused Consumers Bypass Convenience 

A closer look at the chart above also reveals that, while both retail and dining visits have exceeded pre-pandemic levels, retail visit growth has slightly outpaced the dining traffic increase. 

The larger volume of retail visits could be due to a shift in consumer behavior – from favoring convenience to prioritizing the perfect product match and exhibiting a willingness to visit multiple chains to benefit from each store's signature offering. Indeed, zooming into the superstore and grocery sector shows an increase in cross-shopping since COVID, with a larger share of visitors to major grocery chains regularly visiting superstores and wholesale clubs. It seems, then, that many consumers are no longer looking for a one-stop-shop where they can buy everything at once. Instead, shoppers may be heading to the grocery stores for some things, the dollar store for other items, and the wholesale club for a third set of products. 

This trend also explains the success of limited assortment grocers in recent years – shoppers are willing to visit these stores to pick up their favorite snack or a particularly cheap store-branded basic, knowing that this will be just one of several stops on their grocery run.  

Value-Oriented Categories Fuel Retail Growth 

Value-Forward Retail Categories Still Growing

Diving into the traffic data by retail category reveals that much of the growth in retail visits since COVID can be attributed to the surge in visits to value-oriented categories, such as discount & dollar stores, value grocery stores, and off-price apparel. This period has been defined by an endless array of economic obstacles like inflation, recession concerns, gas price spikes, and tariffs that all trigger an orientation to value. The shift also speaks to an ability of these categories to capitalize on swings – consumers who visited value-oriented retailers to cut costs in the short term likely continued visiting those chains even after their economic situation stabilized.

Some of the visit increases are due to the aggressive expansion strategies of leaders in those categories – including Dollar General and Dollar Tree, Aldi, and all the off-price leaders. But the dramatic increase in traffic – around 30% for all three categories since H1 2019 – also highlights the strong appetite for value-oriented offerings among today's consumers. And zooming into YoY trends shows that the visit growth is still ongoing, indicating that the demand for value has not yet reached a ceiling. 

Value Alone Doesn't Drive Success

While affordable pricing has clearly driven success for value retailers, offering low prices isn't a guaranteed path to growth. Although traffic to beauty and wellness chains remains significantly higher than in 2019, this growth has now plateaued – even top performers like Ulta saw slight YoY declines following their post-pandemic surge – despite the relatively affordable price points found at these chains.

Some of the beauty visit declines likely stems from consumers cutting discretionary spending – but off-price apparel's ongoing success in the same non-essential category suggests budget constraints aren't the full story. Instead, the plateauing of beauty and drugstore visits while off-price apparel visits boom may be due to the difference in value perception: Off-price retailers are inherently associated with savings, while drugstores and beauty retailers, despite carrying affordable items, lack that same value-driven brand positioning. This may suggest that in today's market, perceived value matters as much as actual affordability.

Traffic to Chains Selling Big-Ticket Products Significantly Below 2019 Levels 

Another indicator of the importance of value perception is the decline in visits to chains selling bigger-ticket items – both home furnishing chains and electronic stores saw double-digit drops in traffic since H1 2019. 

And looking at YoY trends shows that visits here have stabilized – like in the beauty and drugstore categories – suggesting that these sectors have reached a new baseline that reflects permanently shifted consumer priorities around discretionary spending.

Bifurcation of Consumer Behavior  

Mid-Market Apparel Underperforms Luxury & Off-Price

A major post-pandemic consumer trend has been the bifurcation of consumer spending – with high-end chains and discount retailers thriving while the middle falls behind. This trend is particularly evident in the apparel space – although off-price visits have taken off since 2019 (as illustrated in the earlier graph) overall apparel traffic declined dramatically – while luxury apparel traffic is 7.6% higher than in 2019. 

Bifurcated Dining Behavior

Dining traffic trends also illustrate this shift: Categories that typically offer lower price points such as QSR, fast casual, and coffee have expanded significantly since 2019, as has the upscale & fine dining segment. But casual dining – which includes classic full-service chains such as Red Lobster, Applebee's, and TGI Fridays – has seen its footprint shrink in recent years as consumers trade down to lower-priced options or visit higher-end venues for special occasions. 

Chili's has been a major exception to the casual dining downturn, largely driven by the chain's success in cementing its value-perception among consumers – suggesting that casual dining chains can still shine in the current climate by positioning themselves as leaders in value. 

Are Consumers De-Prioritizing Experiences? 

Consumers' current value orientation seems to be having an impact beyond the retail and dining space: When budgets are tight, spending money in one place means having less money to spend in another – and recent data suggests that the consumer resilience in retail and dining may be coming at the expense of travel – or perhaps experiences more generally.  

While airport visits from domestic travelers were up compared to pre-COVID, diving into the data reveals that the growth is mostly driven by frequent travelers visiting airports two or more times in a month. Meanwhile, the number of more casual travelers – those visiting airports no more than once a month – is lower than it was in 2019. 

This may suggest that – despite consumers' self-reported preferences for "memorable, shareable moments" – at least some Americans are actually de-prioritizing experiences in the first half of 2025, and choosing instead to spend their budgets in retail and dining venues. 

Stability and Volatility in the Entertainment Space

The out of home entertainment landscape has also undergone a significant change since COVID – and the sector seems to have settled into a new equilibrium, though for part of the sector, the equilibrium is marked by consistent volatility. 

Museums & Eatertainment Reach New Set Point 

Eatertainment chains – led by significant expansions from venues like Top Golf – saw a 5.5% visit increase compared to pre-pandemic levels, though YoY growth remained modest at 1.1%. On the other hand, H1 2025 museum traffic fell 10.9% below 2019 levels with flat YoY performance (+0.2%). The minimal year-over-year changes in both categories suggest that these entertainment segments have found their new post-COVID equilibrium. 

The rise of eatertainment alongside the drop in museum visits may also reflect the intense focus on value for today's consumers. Museums in 2025 offer essentially the same value proposition that they offered in 2019 – and for some, that value proposition may no longer justify the entrance fee. But eatertainment has gained popularity in recent years as a format that offers consumers more bang for their buck relative to stand-alone dining or entertainment venues – which makes it the perfect candidate for success in today's value-driven consumer landscape.  

But movie theaters traffic trends are still evolving – even accounting for venue closures, visits in H1 2025 were well below H1 2019 levels. But compared to 2024, movie traffic was also up – buoyed by the release of several blockbusters that drove audiences back to cinemas in the first half of 2025. So while the segment is still far from its pre-COVID baseline, movie theaters retain the potential for significant traffic spikes when compelling content drives consumer demand.

The blockbuster-driven YoY increase can perhaps also be linked to consumers' spending caution. With budgets tight, movie-goers may want to make sure that they're spending time and money on films they are sure to enjoy – taking fewer risks than they did in 2019, when movie tickets and concession prices were lower and consumers were less budget-conscious. 

Office Traffic Slowly Inching Up  

H1 2025 also brought some moderate good news on the return to office (RTO) front, with YoY visits nationwide up 2.1% and most offices seeing YoY office visit increases – perhaps due to the plethora of RTO mandates from major companies. But comparing office visitation levels to pre pandemic levels highlights the way left to go – nationwide visits were 33.3% below H1 2019 levels in H1 2025, with even RTO leaders New York and Miami still seeing 11.9% and 16.1% visit gaps, respectively. 

So while the data suggests that the office recovery story is still being written – with visits inching up slowly – the substantial gap from pre-pandemic levels suggests that remote and hybrid work models have fundamentally reshaped office utilization patterns.

Post-COVID Stabilization of Consumer Behavior 

Five years post-pandemic, consumer behavior across the retail, dining, entertainment, and office spaces has crystallized into distinct new patterns.

Traffic to retail and dining venues now surpasses pre-pandemic levels, driven primarily by value-focused segments. But retail and dining segments that cater to higher income consumers –such as luxury apparel and fine dining – have also stabilized at a higher level, highlighting the bifurcation of consumer behavior that has emerged in recent years. Entertainment formats show more variability – while eatertainment traffic has settled above and museums below 2019 levels, and movie theaters still seeking stability. Office spaces remain the laggard, with visits well below pre-pandemic levels despite corporate return-to-office initiatives showing modest impact.

It seems, then, that the new consumer landscape rewards businesses that can clearly articulate their value proposition to attract consumers' increasingly selective spending and time allocation – or offer a premium product or experience catering to higher-income audiences.

INSIDER
Report
‍Out-Of-Home Dining in 2025: Performance & Consumer Trends  
Dive into the data to find out how the dining category is performing in 2025, which segments are coming out on top, and how dining consumer behavior has shifted in recent years.
June 26, 2025
10 minutes

Key Takeaways:

1. Overall dining traffic is mostly flat, but growth is concentrated in specific areas.

While nationwide dining visits were nearly unchanged in early 2025, western states like Utah, Idaho, and Nevada showed moderate growth, while states in the Midwest and South, along with Washington D.C., saw declines.

2. Fine dining and coffee chains are growing through expansion, not just busier locations.

These two segments were the only ones to see an increase in total visits, but their visits-per-location actually decreased, indicating that opening new stores is the primary driver of their growth.

3. Higher-income diners are driving the growth in resilient categories.

The segments that saw visit growth—fine dining and coffee—also attracted customers with the highest median household incomes, suggesting that affluent consumers are still spending on dining despite economic headwinds.

4. Remote work continues to reshape dining habits.

The share of suburban customers at fine dining establishments has increased since 2019, while it has decreased for coffee chains. This reflects a shift towards "destination" dining closer to home and away from commute-based coffee runs.

5. Limited-service restaurants own the weekdays; full-service restaurants win the weekend.

QSR, fast casual, and coffee chains see the majority of their traffic from Monday to Friday, whereas casual and fine dining see a significant spike in visits on weekends.

6. Each dining segment dominates a specific time of day.

Consumer visits are highly predictable by the hour: coffee leads in the early morning, fast casual peaks at lunch, casual dining takes the afternoon, fine dining owns the dinner slot, and QSR captures the late-night crowd.

Year-over-Year Dining Traffic Trends 

Dining Visits Mostly Up in the West, Down in Most of Midwest and East  

Overall dining visits held relatively steady in the first five months of 2025, with year-over-year (YoY) visits to the category down 0.5% for January to May 2025 compared to the same period in 2024. Most of the country saw slight declines (less than 2.0%), though some states and districts experienced larger drops: Washington, D.C, saw the largest visit gap (-3.6% YoY), followed by Kansas and North Dakota (-2.9%), Arkansas (-2.8%), Missouri and Kentucky (-2.6%), Oklahoma (-2.1%), and Louisiana (-2.0%). 

Still, there were several pockets of moderate dining strength, specifically in the west of the United States. January to May 2025 dining visits in Utah, Idaho, and Nevada increased 1.8% to 2.4% YoY, while the coastal states saw traffic rise 0.6% (California) to 1.2% (Washington). Vermont also saw a slight increase in dining visits (+1.9%). 

Coffee & Fine Dining See Strongest Overall Visit Growth 

Diving into visit trends by dining segment shows that fine dining and coffee saw the strongest overall visit trends, with visits to the segments up 1.3% and 2.6% YoY, respectively, between January and May 2025. But visits per location trends were negative for both segments – a decline of 0.8% YoY for fine dining and 1.8% for coffee during the period – suggesting that much of the visit strength is due to expansions rather than more crowded restaurants and coffee shops. 

In contrast, full-service casual dining saw overall visits decrease by 1.5%, while visits per location remained stable (+0.2%) YoY between January and May 2025. Several casual dining chains have rightsized in the past twelve months – including Red Lobster, TGI Fridays, and Outback Steakhouse – which impacted overall visit numbers. But the data seems to show that their rightsizing was effective, as the remaining locations successfully absorbed the traffic and maintained performance levels from the previous year. And the monthly data also provides much reason for optimism, with May traffic up both overall and on a visit per location basis – suggesting that the casual dining segment is well positioned for growth in the second half of 2025. 

Meanwhile, QSR and fast casual chains saw similar minor visits per venue dips (-1.5% and -1.2%, respectively). At the same time, QSR also saw an overall visit dip (-0.8%) while traffic to fast casual chains increased slightly (+0.3%) – suggesting that the fast casual segment is expanding more aggressively than QSR. But the two segments decoupled somewhat in May, with overall traffic and visits per venue to fast casual chains up YoY while traffic remained flat and visits per venue fell slightly for QSR – perhaps due to the relatively greater affluence of fast casual's consumer base. 

Dining Demographics

Visitor Income Levels Hold Steady in Most Segments 

Analyzing the income levels of visitors to the various dining segments over time shows that each segment followed a slightly different trend – and the differences in visitor income may help explain some of the current traffic patterns. 

The only three segments with YoY visit growth – casual dining, fine dining, and coffee – also had the highest captured market median household income (HHI). Although the median HHI in the captured market of upscale and fine dining chains fell after COVID, it has risen back steadily over time and now stands at $98.0K – slightly higher than the $97.1K median HHI between January to May 2019. This may explain the segment's resilience in the face of wider consumer headwinds. Meanwhile, the median HHI at fast casual and coffee chains has fallen slightly, perhaps due to aggressive expansions in the space – including Dave's Hot Chicken and Dutch Bros – which likely broadened the reach of the segments, driving visits up and trade area median HHI down.   

Like fine dining, casual dining also saw its trade area median HHI increase slightly over time – but the segment has still been facing visit dips. This could mean that, even though consumers trading down to casual dining may have boosted the trade area median HHI for the segment, it still might not have been enough to make up for the customers lost to tighter budgets. 

The QSR segment saw its trade area median HHI remain remarkably steady – and visits to the segment have also been quite consistent – staying between $70.6K and $70.9K between 2019 and 2025 – which may explain why the segment's visits remained relatively stable YoY. 

Suburban Dining Patterns

Diving into the psychographic segmentation shows that, although the fine dining segment attracted visitors from the highest-income areas between January and May 2025, fast casual chains drew the highest share of visitors from suburban areas, followed by casual dining and coffee. QSR attracted the smallest share of suburban visitors, with just 30.5% of the category's captured market between January and May 2025 belonging to Spatial.ai: PersonaLive suburban segments. 

But looking at the data since 2019 reveals small but significant changes in the shares of suburban audiences in some categories' captured markets. And although the percentage changes are slight, these represent hundreds of thousands of diners every year. 

The data shows that shares of suburban segments in the captured markets of fine dining chains have increased, while their share in the captured market of coffee chains has decreased. The shares of suburban visitors to QSR, fast casual, and casual chains have remained relatively steady. 

This may suggest that the COVID-19 pandemic and the subsequent rise of remote and hybrid work models are still impacting consumer dining habits, benefiting destination-worthy experiences in suburban locales such as fine dining chains while reducing the necessity of daily coffee runs that were often tied to commuting and office work. Meanwhile, the stability in QSR, fast casual, and casual dining segments could indicate that these categories continue to meet consistent suburban demand for convenience and everyday dining, largely unaffected by the redistribution seen in the fine dining and coffee sectors.

Dining Consumer Behavior Trends 

Although QSR, fast casual, casual dining, fine dining, and coffee all fall under the wider dining umbrella, the data shows distinct consumer behavior patterns regarding visits to these five categories. 

Limited Service Leads Weekday Visit Share, Full Service Rules the Weekend 

Limited service segments, including QSR, fast casual, and coffee tend to see higher shares of visits on weekdays, while full service segments – casual dining and fine dining – receive higher shares of weekend visits. Diving deeper shows that QSR has the largest share of weekday visits, with 72.3% of traffic coming in between Monday and Friday, followed by fast casual (69.8% of visits on weekdays) and coffee (69.4% of visits on weekdays.) Looking at trends within the work week shows that QSR receives a slightly larger visit share between Monday and Thursday compared to the other limited service segments. Meanwhile, coffee seems to receive the smallest share of Friday visits – 16.3% compared to 17.0% for fast casual and 17.2% for QSR. 

On the full-service side, casual dining and fine dining chains have relatively similar shares of weekend visits (39.0% and 38.8%, respectively), but fine dining also sees an uptick of visits on Fridays (with 19.1% of weekly visits) as consumers choose to start the weekend on a festive note. 

Each Segment Owns a Different Daypart

Hourly visit patterns also show variability between the segments. Coffee is the unsurprising leader of early visits, with 14.6% of visits taking place before 8 AM and, almost two-thirds (64.9%) of visits taking place before 2 PM. Fast casual leads the lunch rush (29.4% of visits between 11 AM and 2 PM), casual dining chains receive the largest share of afternoon (2 PM to 5 PM) visits, and fine dining chains receive the largest share of dinner visits, with almost 70% of visits taking place between 5 PM and 11 PM. QSR leads the late night visit share – 4.1% of visits take place between 11 PM and 5 AM – followed by casual dining chains (3.2% late night and overnight visit share), likely due to the popularity of 24-hour diners. 

This suggests that each dining segment effectively "owns" a different part of the day, from the morning coffee ritual and the quick lunch break to the leisurely evening meal and late-night cravings.

Shorter Visits in Most Segments 

An analysis of average visit duration also reveals a small but lasting shift in post-pandemic dining behavior. Between January and May 2025, the average dwell time for nearly every dining segment was shorter than during the same period in 2019. This efficiency trend is evident across limited-service categories like QSR, fast casual, and coffee shops, suggesting a continued emphasis on speed and convenience. 

The one notable exception to this trend is upscale and fine dining, where the average visit duration has actually increased compared to pre-COVID levels. This may suggest that, while visits to most segments have become more transactional, consumers are treating fine dining more as an extended, deliberate experience, reinforcing its position as a destination-worthy occasion.

INSIDER
Report
Crafting Targeted Promotions in 2025: A Regional Perspective
Dive into the data to see how consumer response to major promotional events – from Black Friday and the back-to-school shopping rush to brand-crafted LTOs – varies by market.
June 19, 2025

Key Takeaways

1. The Midwest is the only region where Black Friday retail visits outpace Super Saturday.

But several major Midwestern markets, including Chicago and Detroit, actually see higher shopper turnout on Super Saturday.

2. Holiday season demographic shifts also vary across regions. 

Nationwide, electronics stores see a slight uptick in median household income (HHI) in December – yet in certain markets, electronics retailers such as Best Buy see a drop in captured market median HHI during this period. 

3. Back-to-school shopping starts earliest for clothing and office supplies retailers in the South Central region, likely tied to earlier school schedules. 

But back-to-school visits surge higher for these retailers in the Northeast later in the season. 

4. The share of college students among back-to-school shoppers varies by region

In August 2024, “Collegians” made up the largest share of Target’s back-to-school shopping crowd in New England, and the smallest in the West. 

5. Mother’s Day drives the biggest restaurant visit spikes in the Middle Atlantic Region, while Father’s Day sees its biggest boosts in the South Atlantic states

Mother’s Day diners also tend to travel farther to celebrate, suggesting an extra effort to treat mom. 

6. Western states proved particularly responsive to McDonald’s recent Minecraft promotion. 

During the week of A Minecraft Movie’s release, the promotion drove significantly higher visit spikes in the West than in the Eastern U.S.

Zooming in on Local Trends

Retailers rely on promotional events to fuel sales – from classics like Black Friday and back-to-school sales to unique limited-time offers (LTOs) and pop-culture collaborations. Yet consumer preferences and behavior can vary significantly by region, making it critical to tailor campaigns to local markets. 

This report dives into the data to reveal how consumers in 2025 are responding to major retail promotions, exploring both broad regional trends and more localized market-level nuances. Where is Black Friday most popular, and which areas see a bigger turnout on Super Saturday? Where are restaurants most packed on Mother’s Day, and where on Father’s Day? Which region kicks off back-to-school shopping – and where are August shoppers most likely to be college students? And also – which part of the country went all out on McDonald’s recent Minecraft LTO? 

Read on to find out. 

The Holiday Season: A Regional Story

Promotions aimed at boosting foot traffic on key holiday season milestones like Black Friday and Super Saturday are central to retailers’  strategies across industries. The day after Thanksgiving and the Saturday before Christmas typically rank among in-store retail’s busiest days, last year generating foot traffic surges of 50.1% and 56.3%, respectively, compared to a 12-month daily average. And 

But a closer look at regional data shows that these promotions land differently across the country. In the Midwest, Black Friday outperformed Super Saturday last year, fueling the nation’s biggest post-Thanksgiving retail visit spike – a testament to the milestone’s strong local appeal. Meanwhile, in the Western U.S. Black Friday trailed well behind Super Saturday, though both milestones drove smaller upticks than in other regions. And in New England and the South Central states, Super Saturday achieved its biggest impact, suggesting that last-minute holiday specials may resonate especially well in that area. 

Plenty of Local Variety

Digging deeper into major Midwestern hubs shows that even within a single region, holiday promotions can produce widely different responses.

In St. Louis, Indianapolis, and Minneapolis, for example, consumers followed the broader Midwestern pattern, flocking to stores on Black Friday exhibiting less enthusiasm for Super Saturday deals. By contrast, Chicago and Detroit saw Super Saturday edge ahead, with Chicago’s Black Friday peak falling below the nationwide average of 50.1%.  examples highlight the power of local preferences to shape holiday campaign results.  

Differing Demographic Shifts Across Regions

Holiday promotions don’t just drive visit spikes; they also spark subtle but significant changes in the demographic profiles of brick-and-mortar shoppers, expanding many retailers’ audiences during peak periods. And these shifts, too, can vary widely across regions. 

Outlet malls, department stores, and beauty & self-care chains, for instance, which typically attract higher-income consumers, tend to see slight declines in the median household incomes (HHI) of their visitor bases in December. This dip may be due to promotions drawing in more mid- and lower-income shoppers during the peak holiday season. Electronics stores and superstores, on the other hand, which generally serve a less affluent base, see modest upticks in median HHI in the lead-up to Christmas. 

But once again, drilling further down into regional chain-level data reveals more nuanced regional patterns. Take Best Buy, a leading holiday season electronics destination. In some of the chain’s biggest, more affluent markets – including New York, Los Angeles, and Chicago – the big-box retailer sees small dips in median HHI during December. But in Atlanta and Houston – also relatively affluent, but slightly less so – December saw a minor HHI uptick, hinting at a stronger holiday rush from higher-income shoppers in those cities. 

Back-to-School Bonanzas

Back-to-school promotions also play a pivotal role in the retail calendar, with superstores, apparel chains, office supply stores and others all vying for shopper attention. And though summer markdowns drive increased foot traffic nationwide, both the timing of these shifts and the composition of the back-to-school shopping crowd differ among regions. 

A Southern Head Start

Analyzing weekly fluctuations in regional foot traffic to clothing and office supplies stores shows, for example, that back-to-school shopping picks up earliest in the South Central region, likely due to earlier school start dates. 

But the biggest visit peaks occur in the Northeast – with clothing retailer foot traffic surging in New England in late August, and office supplies stores seeing an even bigger surge in the Middle Atlantic region in early September. Retailers and advertisers can plan their back-to-school deals around these differences, targeting promotions to local trends. 

A New England Collegian Affair

Though K-12 families drive much of the back-to-school rush, college student shoppers also play a substantial role. And here, too, their participation varies by region. 

For instance, the “Collegians” segment accounted for 2.2% of Target’s shopper base nationwide over the past year – rising to 3.0% in August 2024. But regionally, the share of “Collegians” soared as high as 4.0% in New England versus just 2.2% in the West. So while retailers in New England may choose to lean into the college vibe, those in Western states may place greater emphasis on families with children.

Mother’s Day and Father’s Day: Differing Dining Peaks 

When it comes to dining, Mother’s Day and Father’s Day are the busiest days of the year for the full-service restaurant (FSR) category, as families treat their parents to a hassle-free meal out. And eateries nationwide capitalize on this trend by offering a variety of deals and promotions that add a little extra charm (and value) to the experience. 

Atlantic Specials

Nationwide, Mother’s Day drives more FSR foot traffic than Father’s Day – except in parts of the Pacific Northwest, where Father’s Day traditions run especially deep. Still, the size of these holiday boosts varies substantially by region.  

This year, for instance, Mother’s Day (May 11, 2025) drove the largest FSR surge in the Middle Atlantic, with the South Atlantic and Midwest not far behind. Father’s Day, by contrast, saw its biggest lift in the South Atlantic. Mother’s Day proved least resonant in the West, whereas Father’s Day had its smallest impact in New England.

Going the Extra Mile for Mom

Dining behavior also differs between the two occasions. Mother’s Day celebrants display a slight preference for morning FSR visits and a bigger one for afternoon visits, while Father’s Day crowds favor evenings – perhaps reflecting a preference for sports bars and later dinners with dad. Another interesting nuance: On Mother’s Day, a larger share of FSR visits originate from between 3 and 50 miles away compared to Father’s Day, suggesting that families go the extra mile – sometimes literally – to celebrate mom. 

Self-Styled Celebrations: Driving Traffic with DIY Milestones

While established dates like Black Friday or Mother’s Day naturally spur promotions, brands can also craft their own moments with limited-time offers (LTOs). And much like holiday campaigns, these retailer-led events can produce varied outcomes across different regions.   

Fast food restaurants, for example, have leaned heavily on limited-time offers (LTOs) and pop-culture tie-ins to fuel buzz in what remains a challenging overall market. And McDonald’s recent Minecraft promotion, launched on April 1, 2025 to coincide with the April 3 release of A Minecraft Move, shows just how impactful the practice can be. 

Nationally, the Minecraft promotion (featuring offerings for both kids and adults) drove a 6.9% lift in visits during the movie’s opening week. But the impact of the promotion was far from uniform across the U.S. Many of McDonald’s Western markets – including Utah, Idaho, Nevada, California, Texas, Arizona, Colorado, and Oregon – recorded visit lifts above 10.0%. Meanwhile, Kentucky saw a 2.1% dip, and several other Eastern states registered modest gains below 3.0%. The McDonald’s example illustrates the power of regional tastes to shape the success of even the most creative pop-culture collabs.

Adopting a Regional Lens

Whether it’s properly timing holiday and back-to-school discounts, recognizing where Mother’s Day or Father’s Day will resonate more, or pinpointing markets that respond best to pop-culture tie-ins, the data reveals that effective promotions depend heavily on local nuances. And by analyzing regional and DMA-level trends, retailers and advertisers can craft compelling, relevant campaigns that heighten engagement where it matters most. 

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