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Placer.ai Mall Index: Traffic Up Across All Mall Formats 
April 2025 data showed a resurgence in mall activity, with YoY visits up across all formats. Diving deeper into the data uncovers the why behind these visitation patterns.
Shira Petrack
May 7, 2025
4 minutes

April 2025 Visits Increased to All Mall Formats 

Following a February slowdown, March 2025 mall data offered early signs of a rebound as indoor mall traffic increased and visit gaps at open-air shopping centers and outlet malls narrowed. Now, April data confirms the resurgence in mall activity, with YoY monthly visits up across all mall formats. 

Some of the strength may be due to this year’s relatively late Easter, which fell in April (Easter 2024 took place in March) and may have led to a YoY increase in April 2025 as families utilized the holiday weekend for shopping and leisure. But diving deeper into the data suggests that the calendar shift is just one reason for this month’s strong visit numbers, which may also have been boosted by a pull-forward of consumer demand following the early April tariff announcement.

Easter Drives Visit Boost – And Dip 

Looking at daily visits in April reveals that the Easter calendar shift had both a positive and negative impact on mall foot traffic. Visits were strong the week before Easter – particularly on Good Friday – as consumers bought gifts, shopped sales, and used their day off to visit mall-based dining and entertainment venues with friends and family. Outlet malls in particular received a significant boost with visits on April 18th (Good Friday) up 26.2% compared to the April 2025 Friday average – perhaps evidence of a more challenged consumer.

But visits to all three formats also dropped significantly on Easter Sunday, with visits to indoor malls, open-air shopping centers, and outlet malls down 59.4%, 33.3%, and 25.9%, respectively, compared to each format’s Sunday average in April 2025. So while Easter did drive a visit boost before the holiday, Sunday’s traffic drop may have balanced out any Easter-driven increase. Rather, the robust April performance likely reflects sustained consumer demand for mall experiences.

Weekly Data Shows Positive Mall Trends Beyond Easter 

Weekly numbers also suggest that malls’ performance is not just due to an Easter bump. YoY weekly visits increased for all three formats during the last three full weeks of April, with indoor malls and open-air shopping centers receiving the largest boost the week after Easter – pointing to a broader trend of renewed consumer interest in mall-based activities. 

The weekly numbers showing visit hikes following April 2nd also suggest that tariffs may already be impacting consumer behavior, with some shoppers likely beginning to stock up ahead of anticipated price increases and possible shortages.

More & Longer Mall Visits 

Analyzing the average visit duration adds another layer of insights into malls’ April success. 

Last month, the average visit duration increased for all three mall formats – so not only did malls receive more visits YoY, each visit also lasted longer, on average, than it did last year. This may suggest a larger combined basket size, with consumers spending more time in stores or visiting more mall-based retailers in a single trip. This highlights once again the resilience of the format and the ongoing consumer demand for mall-based retail, dining, and entertainment – and may offer another indication of the pull-forward of demand from certain consumers.

Malls’ Robust April Performance

April 2025 mall data reveals a significant upswing in mall traffic across all formats along with an increase in average visit duration, demonstrating a recovery that extends beyond the influence of the Easter calendar shift. These positive trends reveal malls’ continued role as key destinations for shopping and leisure – even in times of economic headwinds – and could be pointing to a pull-forward of consumer demand in anticipation of retail uncertainty.

For more data-driven consumer insights, visit placer.ai/anchor

Guest Contributor
The Untapped Potential of Class-B Malls 
Class B malls offer significant potential for investors and retailers to unlock value while meeting the needs of local communities. We took a look at how some of these malls - typically located in suburban or secondary markets - are being redeveloped to better serve today's consumer.
Barrie Scardina & Richard Latella
May 6, 2025
4 minutes

As new retail construction slows, the trend of repurposing underperforming malls is accelerating, offering exciting opportunities to transform these properties into vibrant mixed-use developments. By blending retail, lifestyle, entertainment, and essential services, these redevelopments can better serve the evolving needs of today’s consumers. Class B malls offer significant potential for investors and retailers to unlock value while meeting the needs of local communities.

Characteristics of Class-B Malls

According to Green Street, there are 250 Class-B malls in the U.S., making up 28% of all U.S. malls. These properties are typically located in suburban or secondary markets and often feature a mid-tier tenant mix of national and regional retailers within a traditional enclosed mall format. According to Green Street data, A-rated malls boast an impressive 95% occupancy rate, while B malls sit at 89%. Meanwhile, occupancy drops significantly to 72% for C-rated malls and below.

B Malls face a number of challenges in addition to their higher vacancy rates, including lower sales per square foot, less desirable locations, outdated designs, and competition from newer lifestyle centers that offer a more dynamic mix of retail, dining, and entertainment.

The Future of Class-B Malls  

Class-B malls, despite their challenges, offer a compelling opportunity for adaptive reuse. Often priced below their original value, these properties are ideal for redevelopment into community-centric hubs, featuring a mix of residential, retail, and public spaces. Reimagining these spaces not only allows investors and developers to achieve significant returns, but also fosters positive economic growth in local communities. For retailers, these revitalized spaces offer the chance to thrive in environments with increasing foot traffic and elevated customer engagement. 

Promising redevelopment ideas include: 

  • Densification and Mixed-Use Developments: Incorporating residential components – like multifamily housing, age-restricted communities, or mixed-income units – can breathe new life into surrounding neighborhoods and create walkable communities while addressing critical housing needs. Adding office spaces, co-working hubs, and hospitality services further enhances the property’s versatility, catering to a wide range of needs. 
  • Experiential Retail Hubs: Transforming B malls into experiential spaces can attract younger demographics and re-engage shoppers. This could include entertainment venues like escape rooms, virtual reality experiences, live music, or food and beverage experiences such as craft breweries or celebrity chef-driven food halls. 
  • Healthcare & Community Spaces: Some B malls are being repurposed into vital community hubs, incorporating medical offices, educational institutions, and municipal services to meet the daily needs of consumers. 
  • Last Mile Distribution and Data Centers: The rise of e-commerce and demand for data centers has led to the conversion of some B malls into last-mile distribution centers or tech hubs, especially in suburban areas with large footprints and access to transportation networks. 
  • Anchor Repurposing: As anchor tenants such as Sears and JCPenney exit, repurposing these stores into larger-format retailers, fitness centers, or indoor sports complexes offers a chance to create new, engaging destinations for local communities. 
  • Partial Redevelopment: Many B malls are hindered by outdated, closed-off designs. By opening spaces, adding green areas, outdoor-facing stores, and lifestyle features, developers can create more inviting environments that appeal to today’s consumers. 

Revitalizing B Malls – The Case of Hawthorn Mall

Hawthorn Mall, a premier two-story super-regional shopping center in Vernon Hills, Illinois, is one B Mall currently undergoing a significant transformation – and early data suggests that the revitalization efforts are already bearing fruit.  

Owned by Centennial Real Estate, Hawthorn is strategically positioned at the intersection of Lake County’s key thoroughfares, offering exceptional convenience and accessibility. The center is anchored by major brands like AMC, Dave & Buster’s, JCPenney, and Macy’s, with a diverse mix of more than 60 retailers and restaurants, including Anthropologie, FP Movement, H&M, Lovesac, PGA Tour Superstore, Perry’s Steakhouse & Grille, and Pure Barre. Now, in the midst of redevelopment, Hawthorn is evolving into a vibrant mixed-use community, integrating luxury residential, expanded retail and dining, and pedestrian-friendly spaces.

Although the Hawthorn Mall redevelopment is still under way, visit quality to the mall has already improved – with the median visit duration rising from 54 minutes between April 2022 and March 2023 to 61 minutes between April 2024 and March 2025. The median household income in Hawthorn’s captured market has increased as well, perhaps thanks to the addition of a luxury apartment complex on the mall’s property. Lastly, the share of evenings visits also grew, suggesting that Hawthorn's revamped dining and entertainment are making it an increasingly popular evening destination for locals.

Looking Ahead 

Class-B malls represent a unique opportunity to meet both market demands and community needs through thoughtful redevelopment. While challenges such as securing financing, navigating zoning and regulatory hurdles, and managing costs exist, the potential rewards are significant. Successful redevelopment requires targeted tenant curation, strategic location, and a bold, forward-thinking vision. With expansive footprints, prime access, and adaptability, Class-B malls are perfectly positioned to evolve into dynamic, mixed-use centers – redefining retail experiences and meeting the needs of modern consumers and communities.

Article
First Watch Traffic Continues to Climb 
First Watch is continuing to add more stores to its fleet, and visits continue to grow as well.
Shira Petrack
May 5, 2025
1 minute

Traffic to First Watch continues to climb as the company forges on with its expansion. Visits to the chain were 7.3% higher year-over-year (YoY) in Q1 2025 as visits per location held essentially steady (-0.8% YoY) – revealing that demand for the breakfast, brunch, and lunch dining concept remains robust despite the consumer headwinds.

And according to the latest monthly data, First Watch may be in even better shape than its already strong Q1 2024 visit numbers suggest. In April 2025, overall visits to the chain grew 10.5% YoY while visits per location increased by 3.0% – indicating that the morning and afternoon-focused dining brand likely still has more room to grow.

For more data-driven consumer analysis, visit placer.ai/anchor

Article
Warby Parker and Allbirds: Stabilization Trends Into 2025
Direct-to-consumer retailers Warby Parker and Allbirds have taken different approaches to their brick-and-mortar stores - Warby Parker has been expanding while Allbirds has shrunk its store fleet. How are the two retailers faring thus far into 2025? We took a closer look.
Bracha Arnold
May 5, 2025
3 minutes

While Warby Parker and Allbirds both originated as direct-to-consumer brands, they have since firmly established themselves as brick-and-mortar retailers. Warby Parker, known for its quirky and affordable approach to eyecare, has around 270 stores in the United States, while Allbirds, which recently underwent a significant rightsizing process, currently operates 24 stores across the country.

We took a look at the visit data for the two retailers to explore how they are faring thus far in 2025.

Optimal Optical Opportunities 

Warby Parker continues to impress. The eyewear chain, which transitioned from an online-only model to physical stores in 2013, spent 2024 adding stores to its current fleet – and visit data highlights the positive impact of this expansion.

Q4 2024 and Q1 2025 visits to Warby Parker were 13.4% and 6.6% higher, respectively, than in Q4 2023 and Q1 2024. Average visits per location, too, showed growth in Q4 2024 (+4.9%), though they slowed slightly in Q1 2025. Still, Warby Parker’s ability to drive visit growth while keeping average visits per location stable suggests that its expansions are meeting with consistent demand. 

Weekly visits from 2025 onward highlight the brands’ strong positioning, with YoY visit growth in most analyzed weeks. (The significant YoY visit decline during the weeks of March 31st and April 7th is likely due to the comparison with last year’s major eclipse-related promotion, during which the chain offered free solar eclipse glasses.)

Allbirds Aligns with Agility

Shoewear company Allbirds has been charting a new performance course over the last year. The chain, known for its sustainable approach to footwear, recently closed nearly a third of its U.S. fleet in an attempt to optimize its stateside operations. And this consolidation, which allows Allbirds to prioritize top-performing locations, has yielded promising results for the chain.

While YoY visits were down across all analyzed months – an anticipated outcome given the significant reduction in store count – average visits per location, a more relevant indicator of Allbirds’ performance, were up on a near-constant basis. In Q1 2025, visits declined by 35.8% YoY, but visits per location grew by 14.1%. 

Monthly visits followed a similar pattern: while overall visits declined by 25.9% YoY in March 2025, visits per location were up by 23.8%. This positive trend continued into April 2025, with overall visits down by just 9.2% YoY and visits per location remaining elevated at 21.0%, suggesting a strengthened performance at the remaining Allbirds stores.

This focus on a more efficient store footprint seems to be paying off for Allbirds, allowing the chain to accurately target its most receptive audience while cutting out underperforming locations.

Direct-to-Consumer Confidence

Warby Parker and Allbirds are performing well, highlighting the importance of remaining agile and pivoting to meet evolving consumer challenges. 

Will the two retailers continue to thrive?
Visit Placer.ai to keep up with the latest data-driven retail news. 

Article
Resilience 5 Years Post-Covid:  Spotlight on Victoria Gardens in Rancho Cucamonga, CA
We analyzed traffic data for one of the most-visited open-air shopping centers in the nation, Victoria Gardens, to see what sets it apart and what continues to draw consumers to open-air centers.
Caroline Wu
May 2, 2025
3 minutes

Continued Draw of Open-Air Shopping Centers 

Some moments in our lives remain ingrained in our heads. One such time period was March of 2020, when it felt like the world suddenly stood still as malls, street retail, and dining establishments closed, everyone masked up, and only essential retail and health services continued. After a while, limitations relaxed, but not without a subconscious preference for open-air shopping centers that appears to linger to this day. Granted, many open-air shopping centers are also newer or redeveloped, thus likely contributing to their popularity. However, there’s no doubt that they’ve rebounded at a higher rate compared to their indoor mall and even outlet mall counterparts.

We analyzed traffic data for one of the most-visited open-air shopping centers in the nation, Victoria Gardens, to see what sets it apart and what continues to draw consumers to open-air centers.  

This open-air shopping center is over 1.1 million square feet and hosts over 160 retailers within its borders. In addition to marquee brands such as Apple, lululemon, AMC Theatres, and Cheesecake Factory, it also has regional favorites such as Seven Grams dumpling house and cult-favorite Duck Donuts. Boasting a 160 acre main street community, its walkable layout beckons while classics play in the background. Quite a few of the concepts at Victoria Gardens are on trend. For instance, the Food Hall features local eatery Elephant Thai, which is perfectly in keeping with the popularity of all things Thai these days with Season 3 of White Lotus being set in Koh Samui.

Photo by Caroline Wu

Another genre that one doesn’t often see in more urban mall locations are two retailers devoted to Western wear – Buckle and Tecovas. 

Tecovas has a fascinating backstory with its founder, Paul Hedrick, partnering initially with bootmakers from Leon, Mexico, the “boot-making capital of the Americas” and selling his first pairs from the backseat of his SUV. With an average dwell time of 40 minutes between April 2024 and February 2025 and holiday spikes for Thanksgiving and Christmas, it’s clear that for many shoppers, a pair of Tecova boots are on their wishlist.

One of the more unique aspects of this mall is its Cultural Center on premise. With a performing arts theater, library, and interactive children’s museum right next to retail, dining, and a movie theater, it’s truly a one-stop shop for its community.

As shopping centers continue to evolve, with many adopting a Town Square approach, the appeal of open-air shopping centers – full of public spaces, greenery, walkable paths, and fresh air – will only continue to grow.

For more data-driven consumer insights, visit placer.ai/anchor

Article
Aldi & Lidl's Winning Formula
A strong value proposition has never been more important to shoppers – and discount powerhouses like Aldi and Lidl are prime examples. We took a closer look at some of the location intelligence to see where the two grocers stand.
Bracha Arnold
May 1, 2025
4 minutes

Visit & Visit per Location Growth

Aldi and Lidl have firmly established themselves as discount powerhouses. The two German retailers entered the United States market at different times, with Aldi opening its first location in 1976 and Lidl making its way stateside in 2017 – and diving into the foot traffic shows that both are thriving. 

In the first quarter of 2025, visits to Aldi and Lidl saw significant year-over-year (YoY) increases of 8.9% and 4.2%, respectively – well above the industry-wide average (0.9%.)

Aldi, which has been on an expansion tear for the past few years, saw a YoY increase in average visits per location – but so did Lidl, which has been slower to add new locations. And this growth – 4.7% at Aldi and 1.9% at Lidl – highlights that their stores, whether new locations or already-existing ones, are driving sustained demand. 

The Weekend Rush

A closer look at visitor behavior offers valuable insights into the factors driving the foot traffic success of Aldi and Lidl.

A significantly larger proportion of Aldi and Lidl's visits –  37.2% and 37.7%, respectively – took place on Saturdays and Sundays compared to visits to traditional and value grocery stores. This suggests that the attractive price points offered by Aldi and Lidl position them as prime destinations for shoppers making weekend stock-up trips.

Expansion Against Discount & Value Segments

On a chain level, both Aldi and Lidl are finding their own paths to success. Aldi is currently undergoing a significant growth phase, aiming to operate 800 stores by the end of 2028. This ambitious trajectory includes adding at least 225 new locations in 2025 alone – and examining the visit distribution across Aldi's largest markets provides valuable insights into how its strategy is unfolding. Contextualizing Aldi’s performance against the wider grocery segment provides a birds-eye view of the value grocer’s performance.

Over the past few years, Aldi has consistently increased its visit share when compared to the overall grocery segment, both nationally and across its major markets. For instance, in Florida, one of Aldi’s largest markets, its visit share grew from 4.8% in Q1 2022 to 7.0% in Q1 2025. And in Illinois, now its second-largest market, Aldi increased its visit share from 12.2% to 14.8% over the same period. 

This consistent growth in visit share underscores the broad appeal of Aldi's value proposition to shoppers across the country, suggesting that its ambitious expansion plans are likely to be well-received by consumers.

Lidl’s Suburban Potential 

Lidl also plans to grow its store count, though at a more modest pace than Aldi. And the chain is focusing on its already-existing markets in hopes of entrenching itself further in areas where it already has strong brand recognition. 

Geographic segmentation data from the Esri: Tapestry Segmentation dataset within Lidl’s potential and captured markets reveals promising insights into where the retailer might find its most receptive audiences. In its potential market – calculated by weighting each Census Block Group (CBG) within Lidl’s trade area according to population size – the share of visitors from "Suburban Periphery" areas was 41.5%. However, in its captured market, determined by weighting each CBG according to its share of actual visits to Lidl – so better representing its current visitor profile – this suburban segment constitutes a significantly larger 56.4%. Conversely, the proportion of visitors originating from "Principal Urban Centers" and "Metro Cities" was higher in Lidl’s potential market compared to its captured market. 

These metrics strongly suggest that Lidl has more demand in the suburbs than it may realize – and as it expands, focusing on these areas might prove to be a winning strategy for the chain.  

Limited Assortment, Major Visits

Aldi and Lidl are thriving, growing their audiences during a challenging economic climate. 

Will visits to the two chains continue to increase throughout 2025? Visit Placer.ai to keep up with the latest data-driven grocery insights.

Reports
INSIDER
10 Top Brands to Watch in 2024
This report analyzes the latest location intelligence data to identify ten brands poised to succeed in 2024.
February 8, 2024

The State Of Retail 

New year, new retail opportunities. And though 2023 is firmly in the rearview mirror, the economic headwinds that characterized much of the year have yet to fully dissipate. But every challenge also brings with it new opportunities, and many retailers are adapting to meet their customers' changing wants and needs. 

This white paper analyzes location intelligence for 10 brands poised to succeed in 2024. Some, like low-cost apparel and home furnishing stores, are benefitting from consumer trade-down. Others are expanding into rural or suburban areas to meet customers where they are. Read on for some of 2024’s retail winners. 

1. New Balance: From Dad To Dapper

Until around four years ago, New Balance sneakers were commonly seen on the feet of suburban dads – not exactly a recipe for high fashion. But all that began to change in 2019 when the company began collaborating with Teddy Santis, who eventually became New Balance’s creative director. Since then, the brand’s popularity has surged among Gen Z and X and is now one of the fastest-growing sneaker companies in the industry, despite the increasing competition in sneaker space. In 2023, foot traffic to New Balance stores grew 3.3% year-over-year (YoY) and the brand has firmly established itself as ultimate retro cool. 

Diving into the demographics of New Balance stores’ captured market trade area reveals the success of the chain’s rebranding. In 2023, New Balance’s trade area included larger shares of “Ultra Wealthy Families,” “Young Professionals,” and “Educated Urbanites” than the average shoe store’s trade area – highlighting New Balance’s successful reinvention as a brand for the young and hip.  

2. Harbor Freight Tools: A Wide Reach 

The home improvement space is dominated by Lowe’s and Home Depot – but Harbor Freight Tools is quickly making a name for itself as a go-to destination for affordable tools and supplies. 

Over the past few years, Harbor Freight Tools has expanded rapidly, with many of its new stores opening in smaller towns and cities. And the expansion appears to be paying off, with visits up YoY during every month of 2023. And although the chain is now operating with a significantly larger store fleet, the average number of visits per venue has generally increased – indicating that the company is expanding into markets where it is meeting a ready demand.    

3. Winmark: Poppin’ Tags

Over a decade after Mackelmore dropped his smash hit “Thrift Shop” in 2012, second-hand stores are still enjoying their time in the limelight. Shoppers, driven by a desire to reduce waste, find unique styles, and to save a few dollars at the till, continue to flock to thrift stores. And Winmark Corporation, which operates five secondhand goods chains – including apparel brands Plato’s Closet (young adult clothes), Once Upon a Child (children's clothes and toys), and Style Encore (women's clothing) – has benefited from the strong demand. Visits to the three Winmark clothing banners increased an average of 5.3% YoY in 2023. 

The median household income (HHI) in the trade areas of Winmark’s apparel chains tends to be lower than the median HHI in the wider apparel category – so budget-conscious consumers are driving at least some of the company’s growth. With more consumers looking for ways to cut back on spending in 2024, the demand for second-hand clothes is expected to grow even further – and Winmark is likely to continue reaping the benefits. 

4. HomeGoods: Hunting For Deals

HomeGoods, a treasure hunter's dream, is the discount home furnishing retailer owned by off-price retail giant TJX Companies. The chain, which operates over 900 brick-and-mortar stores, recently closed its e-commerce platform to focus on its physical locations – where foot traffic grew 6.0% between 2023 and 2022.

HomeGoods carries kitchen and home decor items along with furniture, and may be benefiting from the relative strength of the houseware segment, driven in part by an increase in at-home entertainment. And in a surprising twist, this low-cost retailer attracts more affluent visitors than visitors to the home furnishing segment overall. The median household income (HHI) in HomeGoods’ trade area stood at $84.7K/year compared to a $78.5K median HHI in the trade area of the average home furnishing chain. As economic uncertainty and the resumption of student loan payments impact consumers, wealthier shoppers seeking a budget-friendly home refresh are likely to continue choosing HomeGoods over pricier alternatives.

5. Bealls: Rural Expansion

Florida-based Bealls, Inc., which got its start as a small town five-and-dime in 1915 in Bradenton, Florida, now operates over 600 stores across the country. The company, which saw an impressive 9.0% YoY increase in visits in 2023, recently consolidated its two largest banners – Burkes Outlet and Bealls Outlet – under the Bealls name. 

One reason for Bealls’ success could be its appeal to rural consumers. Over the past five years, the share of households falling into Spatial.ai: PersonaLive’s “Rural Average Income” segment has steadily increased, growing from 12.6% in 2019 to 15.1% in 2023. With rural shoppers continuing to command ever-more attention from retailers, the increase in visits from this segment bodes well for Bealls in 2024.

6. Ollie’s Bargain Outlet: Built To Last

Ollie’s Bargain Outlet was built for this economy. The chain saw a 13.0% YoY increase in visits in 2023, thanks in part to its popularity among a wide array of budget-conscious consumers. Ollie’s has found success with rural shoppers while maintaining its appeal among value-oriented suburban segments – and the chain’s diverse audience base seems to be setting it apart from other discount retailers. 

A closer look at the chain’s captured market data, layered with the Spatial.ai: Personalive dataset, reveals that Ollie’s trade area includes larger shares of the “Blue Collar Suburbs” and “Suburban Boomer” segments when compared to the wider Discount & Dollar Stores category. As the chain plots its expansion, focusing on suburban and rural areas may help Ollie’s meet its customers where they are. 

7. Trader Joe’s: Young And Hungry

Trader Joe’s has managed to do what few stores can. The company does not invest in marketing, has no online shopping options, and loyalty programs? Forget about it. But despite this unusual approach to running a business, the California native has enjoyed consistent success over the years, with a 12.4% YoY increase in visits in 2023. 

Trader Joe’s is particularly popular among younger shoppers, perhaps thanks to the company’s focus on sustainability and social responsibility – as well as its famously low prices. Analyzing the chain’s trade area using the AGS: Panorama dataset reveals that Trader Joe’s attracts more “Emerging Leaders” and “Young Coastal Technocrats” (segments that describe highly educated young professionals) than the average grocery chain. With Gen Z particularly concerned about putting their money where their mouth is, Trader Joe’s is likely to sustain its momentum in 2024 and beyond.

8. Foxtrot Market: The C-Store Connoisseur

Convenience stores are growing up and evolving into bona-fide dining destinations. And Foxtrot, a Chicago-based chain with 29 stores across Texas, Illinois, Washington, Maryland, and Virginia, is one c-store redefining what a convenience store can be. The chain, which announced a merger with Dom’s Kitchen in November 2023, offers an upscale convenience store experience and is particularly known for including local brands in its product assortment as well as its excellent wine curation and dining options.

Visitors to the chain were significantly more likely to fall into AGS: Behavior & Attitudes dataset’s  “Wine Drinker” or “Nutritionally Aware” segments than visitors to nearby convenience stores. The company plans to ramp up store openings, particularly in the suburbs, where convenience and a good bottle of wine might just find the perfect home as a welcome distraction from the daily grind.

9. Jersey Mike’s: Suburban Style

Jersey Mike’s is one of the fastest-growing franchise dining chains in the country, operating over 2,500 locations in all 50 states. The sandwich chain has seen its popularity take off over the past few years, with 2023 visits up 14.1% YoY and plans to open 350 new stores in 2024. 

The company has long prioritized affluent class suburban customers – and visitation data layered with the Experian: Mosaic dataset reveals that Jersey Mike’s has indeed succeeded in attracting this audience. The percentage of “Booming with Confidence” and “Flourishing Families” (both affluent segments) in Jersey Mike’s trade area was larger than in the trade areas of the average sub sandwich chain. As Jersey Mike’s continues its expansion, focusing on suburban areas may continue to serve the chain well. 

10. Playa Bowl: Surf’s Up

The East Coast may not be the first region that pops to mind when thinking about tropical smoothies – but New Jersey-based Playa Bowls is making it work. The company was founded by avid surf enthusiasts determined to bring the flavors of their favorite surfing towns stateside. 

Playa Bowls has enjoyed strong visit numbers in 2023, with overall visits up 23.0% and average visits per venue up 17.1% YoY – and part of the chain’s success may be driven by its ability to draw wealthier customers to its stores. The Experian: Mosaic dataset reveals that the “Power Elite” segment is overrepresented in the company’s trade areas: The share of households falling into that segment from Playa Bowl’s captured market exceeded their share in the company’s potential market. As the chain continues expanding its domestic footprint, it seems to have found its niche among a wealthy customer base.

Starting The New Year Strong

The past year saw a wide range of challenges facing brick-and-mortar retailers as economic fears continued to shake consumer confidence. But there are plenty of bright spots as the new year gets underway. These ten brands prove that the retail world never stands still, and that the next opportunity is just around the corner.

INSIDER
The Retail Opportunity of Stadiums
Dive into the location intelligence to understand the significant retail and dining opportunities in and around major stadiums – both during games and in the off-season.
January 11, 2024
7 minutes

Play Ball

Sports leagues like the NBA, NFL, and MLB boast billion-dollar revenues – and the venues where these games unfold hold significant commercial potential in their own rights. Many stadiums host concerts and other shows in addition to regularly held sporting matches and can accommodate tens of thousands of spectators at once – creating massive retail, dining, and advertisement opportunities.

This white paper analyzes location intelligence metrics for some of the biggest stadiums across the country to reveal the commercial potential of these venues beyond simple ticketing revenue. Where do visitors of various stadiums like to shop? Do specific sporting and cultural events impact the nearby restaurant scene differently? How can stadium operators, local businesses, and advertisers tailor their offerings to a stadium’s particular audience and make the most of the stadium and the space throughout the year?  

We take a closer look below. 

Major League Visits

The three major sports leagues – the National Basketball League (NBA), Major League Baseball (MLB), and the National Football League (NFL) – play at different points of the year, and the number of games each league holds during the season also varies. 

MLB leads in game frequency, with each team playing 162 games during the regular season, which runs approximately from April through September. Basketball season is also around six months – roughly from mid-October to mid-April – but each NBA team plays only 82 games a season. And the NFL has both the shortest season – 18 weeks running from early September to early January (with the pre-season starting in August) – and the fewest number of matches per team. Understanding the monthly visitation patterns for the various types of stadiums can help advertisers, stadium operators, and other stakeholders ensure that they are leveraging the full potential of the venue throughout the year.

Different Visitation Patterns During the On- and Off-Season

Unsurprisingly, the sports arenas serving the different leagues see visit spikes during their leagues’ respective season. But comparing visit numbers throughout the year to the average monthly visit numbers for each category in 2023 reveals that the relative visit increases and decreases during the on- and off-season vary for each type of stadium. 

MLB stadiums display the steadiest visit strength during the on-season – perhaps due to MLB’s packed game schedule. MLB tickets also tend to be relatively affordable compared to tickets to pro football or basketball matches, which may also contribute to MLB’s consistently strong visit numbers throughout the season. During the MLB off-season, baseball fields – which tend to be uncovered – are relatively empty. 

The seasonal visit spike to NBA arenas is less steady. The beginning and end of the season see strong peaks, and visits slow down slightly during the mid-season months of January and February. Visits then drop during the off-season spring and summer, but the off-season visit dip is not as low as it is for MLB fields – perhaps because the NBA arenas’ indoor nature make them suitable locations for concerts and other non-basketball events. 

Meanwhile, NFL stadiums see the least dramatic drop in visits during the NFL off-season, as these venues’ enormous size also make them the ideal location for concerts and other cultural events that draw large crowds. These arenas’ strong almost year-round visitation numbers mean that sponsors and advertisers looking to expand beyond sports fans to reach a diverse audience may have the most success with these venues. 

Stealing Bases, Winning Retail 

A Higher-Income Visitor Base 

Although MLB offers the most budget-friendly outing, combining STI: Popstats demographic metrics with trade area data reveals that MLB stadium visitors reside in higher-income areas when compared with visitors to NBA or NFL stadiums. 

Baseball fans tend to be older than fans of the other sports, which could partially explain MLB stadium visitors’ higher household income (HHI). The combination of lower ticket prices, higher median HHI among fans, and many games per season offers baseball stadiums significant opportunities to engage effectively with their fan bases. 

But while NBA and NFL stadium attendees may not come from as high-income areas as do MLB stadium visitors, fans of live basketball and football still reside in trade areas with a higher HHI compared to the nationwide median. So by leveraging stadium space, advertisers and other stakeholders can reach tens of thousands of relatively high-income consumers easily and effectively.

An Advertising Slam Dunk

Sports fans are known to be passionate, engaged, and willing to spend money on their team – but stadium visitors also shop for non-sports related goods and services. Retailers and advertisers can draw on location analytics to uncover the consumer preferences of stadium visitors and tailor campaigns, sponsorships, and collaborations accordingly. 

Distinct Retail Choices by Team

Visitation data to the top five most visited MLB stadiums during 2023 showed differences between the apparel and sporting goods shopping preferences of the various stadiums’ attendees. While 39.4% of visitors to Truist Park also visited DICK’s in 2023, only 30.8% of Yankee Stadium visitors stopped by the sporting goods retailer in the same period. Similarly, while 29.9% of visitors to Yankee Stadium frequented Kohl’s, that percentage jumped to 47.3% for Busch Stadium visitors.  

Harnessing location intelligence to see the consumer preferences of a stadium’s visitor base can help retailers, stadium operators, and even team managers choose partnerships and merchandising agreements that will yield the most effective results. 

Fan Tastes: Beyond the Bleachers

Sports and snacks go hand in hand – what would a baseball game be without a hot dog or peanuts? But while every stadium likely provides a similar core of traditional game day eats, each venue also offers a unique set of dining options, both on- and off-premise. And by leveraging location analytics to gain visibility into stadium-goers dining habits, stadium operators and local food businesses can understand how to best serve each arena’s audience.  

End Zone Eats

Mapping where stadium visitors dine before and after games can help stakeholders in the stadium industry reach more fans. 

The chart below shows the share of visitors coming to a stadium from a dining venue (on the x-axis) or going to a dining venue after visiting the stadium (on the y-axis). The data reveals a correlation between pre-stadium dining and post-stadium dining – stadiums where many guests visit dining venues before the stadium also tend to have a large share of guests going to dining venues after the event. For example, the AT&T Stadium in Arlington, Texas, saw large shares of visitors grabbing a bite to eat on their journey to or from the stadium, while the M&T Bank Stadium in Baltimore, Maryland saw low rates of pre- and post stadium dining engagement. 

These trends present opportunities for both local businesses and stadium stakeholders. For example, venues with high dining engagement can explore partnerships with local restaurants, while those with lower rates can build out their in-house dining options for hungry sports fans.

Different Events Drive Different Dining Patterns

Stadiums looking to enhance their food offerings – or local entrepreneurs thinking of opening a restaurant near a stadium – can also get inspired by stadium visitors’ dining preferences. For example, psychographic data taken from the Spatial.ai: FollowGraph dataset reveals that visitors to MetLife Stadium in East Rutherford, New Jersey have a much stronger preference for Asian cuisine compared to New Jersey residents overall. With that knowledge, the stadium can enhance the visitor experience by expanding its Asian food offerings. 

On the other hand, MetLife Stadium goers seem much less partial to Brewery fare than average New Jerseyans, so the stadium operators and restaurateurs may want to avoid offering too many Brewery-themed dining options. Stadium stakeholders can reserve the craft beers for Caesars Stadium, M&T Bank Stadium, and Soldier Field Stadiums, where visitors seem to enjoy artisanal brews more than the average resident in Louisiana, Maryland, and Illinois, respectively. 

All of the stadiums analyzed exhibited unique visitor dining tastes, a reminder that no customer or fan base is alike. Aligning on- or off-site dining options with offerings that align with a given customer base’s preferences can improve overall visitor satisfaction and boost revenues.

Pitches to Plates

Zooming in to look at consumer behavior around individual events reveals further variability in dining preferences even among visitors to the same stadium, with different types of events driving distinct dining behaviors.

State Farm Stadium in Glendale, Arizona, is home to the Arizona Cardinals. The stadium hosted the 2023 Super Bowl, but the NFL stadium also acts as a concert venue for acts ranging from Taylor Swift to Metallica. And location intelligence reveals that the dining preferences of stadium visitors vary based on the events held at the venue. 

During the Super Bowl, sports bars such as Yard House and Buffalo Wild Wings saw the largest increase in visits compared to the chains’ daily average. A month later, attendees at Taylor Swift's concert gave fried-chicken leader Raising Cane’s a significant boost. 

Local restaurants can leverage location analytics to see what types of events are popular with their visitor base and craft collaborations and advertising campaigns that resonate effectively with their patrons.

Final Buzzer

Sports stadiums and arenas are not just spaces for sports and music enthusiasts to gather; they also offer significant commercial opportunities for the surrounding communities. Stadium operators and local businesses can fine-tune their offerings by utilizing location analytics to better connect with their visitor bases and uncover new retail opportunities. 

INSIDER
3 Trends Shaping the Dining Industry
This report leverages the latest location intelligence data to identify three dining trends that will shape the dining industry in 2024.
November 30, 2023

Digging Into Dining

The dining industry showcased its agility over the past couple of years as it rapidly adapted to shifts in consumer preference brought on by COVID and rising prices. And with a new year around the corner, the pace of change shows no signs of slowing down. 

This white paper harnesses location analytics, including visitation patterns, demographic data, and psychographic insights, to explore the trends that will shape the dining space in 2024. Which dining segments are likely to pull ahead of the pack? How are chains responding to changes in visitor behavior? And where are brands driving dining foot traffic by taking advantage of a new advertising possibility? Read on to find out how dining leaders can tap into emerging trends to stay ahead of the competition in 2024. 

Stepping Up To The Plate

Comparing quarterly visits in 2023 and 2022 highlights the impact of the ongoing economic headwinds on the dining industry. The year started off strong, with year-over-year (YoY) dining visits up overall in Q1 2023 – perhaps aided by the comparison to an Omicron-impacted muted Q1 2022. And while overall dining growth stalled in Q2 2023, several segments – including QSR, Fast Casual, and Coffee – continued posting YoY visit increases, likely bolstered by consumers trading down from pricier full-service concepts. 

Foot traffic slowed significantly in Q3 2023 as inflation and tighter consumer budgets constrained discretionary spending. Overall dining visits fell 2.4% YoY, and full-service restaurants – with their relatively high price point compared to other dining segments – seemed to be particularly impacted by the wider economic outlook. But the data also revealed some bright spots: Fast Casual still succeeded in maintaining positive YoY visit numbers and Coffee saw its Q3 visit grow an impressive 5.4% YoY. As the return to office continues, a pre-work coffee run or lunchtime foray to a fast-casual chain may continue propelling the two segments forward. 

Shifting Demographics and Shifting Dining Behavior

Restaurant visitation patterns have evolved over the past few years. Although an 8 PM seating was once the most coveted slot at fine-dining restaurants, recent visitation data suggests that sitting down to dinner earlier is rising in popularity. 

But among the QSR segment, the opposite trend is emerging, with late-night visits rising. Analyzing hourly foot traffic to several major QSR chains reveals that the share of visits between 9 PM and 12 AM increased significantly between Q3 2019 and Q3 2023. Even Taco Bell – already known for its popularity among the late-night crowd – saw a substantial increase in late-night visits YoY – from 15.4% to 20.3%. 

Younger Customers Staying Out Later

Who is driving the late night visit surge? One reason restaurants have been expanding their opening hours is to capture more Gen-Z diners, who tend to seek out nighttime dining options. But location intelligence reveals that younger millennials are also taking advantage of the later QSR closing times. 

An analysis of the captured market for trade areas of top locations within one of Taco Bell’s major markets – the ​Chicago-Naperville-Elgin, IL-IN-WI Metropolitan area – reveals a year-over-four-year (Yo4Y) increase in “Singles & Starters.” The “Singles & Starters” segment is defined by Experian: Mosaic as young singles and starter families living in cities who are typically between 25 and 30 years old. As consumers continue to prioritize experiential entertainment and going out with friends, late-night dining may continue to see increased interest from young city-dwellers. 

Smoothies Drive Weekend Visits

Millennials and Gen-Z consumers aren’t only heading to their favorite fast food joint for a late-night bite – these audience segments are also helping drive visits on the weekends. Smoothie King is one chain feeling the benefits of young, health-conscious consumers.

The chain, which opened in New Orleans, LA, in 1973 as a health food store, has since grown to over 1,100 locations nationwide and is currently expanding, focusing on the Dallas-Fort Worth CBSA. The area’s Smoothie King venues have seen strong visitation patterns, particularly on the weekends – weekend visits were up 3.4% YoY in Q3 2023.  The smoothie brand’s trade areas in the greater Dallas region is also seeing a YoY increase in weekend visits from “Young Professionals” – defined by the Spatial.ai PersonaLive dataset as “well-educated young professionals starting their careers in white-collar or technical jobs.” 

Sports and Dining - Match Made in Heaven

While some dining chains are appealing to the late-night or weekend crowd, others are driving visits by appealing to sports lovers. How have recent rule changes around student athletes changed the restaurant game, and how can college football teams drive business in their hometowns?

Scoring Big: Leveraging Fan Insights to Fuel Successful Partnerships

College sports have long been a major moneymaker, with top-tier teams raking in billions of dollars annually. And as of 2021, college athletes can enjoy a piece of the significant fan following of college sports thanks to the change in the NCAA’s Name, Image, and Likeness (NIL) rules, which now allows student athletes to sign endorsement deals.

Since then, multiple restaurants have jumped on the opportunity to partner with student athletes, some of whom have millions of followers on Instagram and TikTok. Chains like Chipotle, Sweetgreen, Slim Chickens, and Hooters have all signed college athletes to various brand deals.

How can brands ensure they partner with athletes their customers will want to engage with? Analyzing a chain’s audience by looking at the interests of residents in a given chain’s trade area can reveal which type of athlete will be the most attractive to each brand’s customer base. For example, data from Spatial.ai: Followgraph provides insight into the social media activity of consumers in a given trade area and can highlight desirable partnerships. 

Examining the trade areas of Chipotle, Sweetgreen, Slim Chickens, and Hooters, for instance, reveals that Sweetgreen’s visitors tended to have the largest share of Women’s Soccer followers. Conversely, Sweetgreen’s trade area had lower-than-average shares of College Football Fans or College Basketball Fans, while residents of the trade areas of the other three chains showed greater-than-average interest in these sports. Leveraging location intelligence can help companies choose brand deals that their customers resonate with and find the ideal athletes to represent the chain. 

College Gameday - Wins for Dining

Finding the right college athlete partnership is one way for dining brands to appeal to college sports enthusiasts. But dining chains and venues located near major college stadiums also benefit from the popularity of their local team by enjoying a major game day visit boost. 

One of the country’s most popular college football teams, the Ohio State Buckeyes, can draw millions of TV viewers, and its stadium has a capacity of 102,780 – one of the largest stadiums in the country. And while tailgating is a popular activity for Buckeyes fans, nearby restaurants are some of the biggest beneficiaries of the college football craze. Panera experienced a 235.3% increase on game days as compared to a typical day, Domino’s Pizza visits grew by 283.3%, and Tommy’s Pizza, a local pie shop, saw its visits jump by a whopping 600.9%. 

Game Day Visitor Spikes

This influx in diners also causes a major shift in game day visitor demographics, as revealed by changes in visitors at dining venues located near stadiums of two of the nation’s best college football teams – the Ohio State Buckeyes and Ole Miss Rebels. Based on Spatial.ai: Personalive data for the captured market of these dining venues, game day visitors tended to come from “Ultra Wealthy Families” when compared to visitors during a typical non-game day in September or October. 

The analysis indicates that popular sporting events create a unique opportunity for restaurants near college stadiums to attract high-income customers game day after game day, year after year. 

Subwars: Room for Everyone

While some spend game day tailgating or visiting a college restaurant, others hold a viewing party – with a six-foot submarine. And the sub’s popularity extends beyond Superbowl Sundays. Sandwich chains including Jersey Mike’s, Firehouse Subs, Jimmy John’s, and Subway (recently purchased by the same company that owns Jimmy John’s) have seen sustained YoY increases in visits and visits per venue in the first three quarters of 2023.

Some of the growth to these chains may be related to their affordability, a draw at all times but especially during a period marked by consumer uncertainty and rising food costs. And subway leaders seem to be seizing the moment and striking while the iron is hot – Jersey Mike’s opened 350 stores in 2023 and still saw its YoY visits per venue grow by 6.6%. And Subway reported ten consecutive quarters of positive sales, a promising sign for its new owner. 

Sandwich Chains Attract a Wide Consumer Base

The love for a healthy, affordable sandwich extends across all income levels, with all four chains seeing a range in their visitors' median household income (HHI). Out of the four chains analyzed, Jersey Mike’s – which has long prioritized a suburban, middle-income customer – had the highest trade area median household income of the four chains at $77.3K/year. Subway, known for its affordability, had the lowest, with $62.9K/year. The variance in median HHI combined with the strong foot traffic growth shows that when it comes to sandwiches, there’s something for everyone. 

So What’s The Dining Space Cooking Up?

Persistent inflation and declining consumer sentiment may pose serious challenges for the dining space, but emerging trends are helping boost some restaurants. Customers seeking out a late-night bite drive visits to QSR chains, and health-conscious diners are boosting foot traffic to smoothie bars and sandwich shops. Meanwhile, sports sponsorships and game-day restaurant visits can provide a boost to dining businesses that take advantage of these opportunities. 

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