.svg)
Meow Wolf’s Omega Mart in Las Vegas is an immersive entertainment experience that is sui generis and requires an in-person visit to truly understand this one-of-a-kind adventure. It’s a bit like an escape room, a bit of a psychedelic art show, with tongue-in-cheek humor and a satiric take on our consumerist tendencies. Make sure to keep an open mind when you visit and don’t be afraid to touch and feel the objects. In addition to Las Vegas, there are also locations in Denver “Convergence Station”, Grapevine “The Real Unreal”, and Santa Fe “House of Eternal Return”, with Houston opening in 2024.
When we look at participants from Las Vegas, Denver, and Grapevine, per Spatial.ai Followgraph, they have a higher propensity for being enthusiasts about Artificial Intelligence, Robotics, Electric Vehicles, Celebrity Entrepreneurs, Mental Health Advocates, and Athleisure. They are more likely than average to Chase Credit Card Rewards, Invest in Real Estate, eat Mexican Food, and Love BBQ.
The segments they come from are varied, per Spatial.ai PersonaLive. Las Vegas tends to attract the most Near-Urban Diverse Families, followed by Young Professionals. Nearly 1 in 5 at the Denver location are Young Professionals, as are 14.1% in Grapevine.
Those visiting the Denver location stay the longest, with a median dwell time of 120 minutes. Santa Fe is next at 109 minutes.
As the experience economy evolves, the options for fun continue to grow. Here at the Anchor, we’ve delved into eatertainment, bowling, rock climbing, pickleball, mini-golf, driving ranges, and more. Enter Axe Throwing. It’s the type of activity you’ll often see on some of those reality dating shows, but upon closer inspection, it’s also come into a league of its own, and with technology allowing one to project targets onto the cork board, the ante is upped with a variety of games available. The International Axe Throwing Federation has over 20,000 members in 9 countries, pointing to the popularity of this sport worldwide. Here in the US, two large chains include Bad Axe Throwing and Bury the Hatchet.
Of all the predictions about what would be the prevailing retail trends in 2024, an uncharacteristic cold snap wasn’t on anyone’s radar. But so far this year, extreme weather has had a major impact on consumer behavior in a host of retail categories. How big an influence have drastic conditions had on foot traffic and what visit patterns are emerging as temperatures thaw? We dove into the latest location analytics to find out.
A powerful Arctic blast gripped a large portion of the continental U.S. in January 2024. And along with other disastrous consequences, the chill caused many consumers to stay indoors – resulting in a decline in overall retail visits.
Although retail foot traffic the week of January 8th, 2024 was almost in line with 2023 levels – likely due to a flux of consumers stocking up on essentials – the week of January 15th saw the overall retail visits gap widen to 2.9% year-over-year (YoY) as the storm expanded its grip on the country.
The worst of the cold abated in late January 2024, and consumers appeared to be out and about again – catching up on errands and making up for time spent cooped up at home. Overall retail visits picked up steam the week of January 22nd, 2024 and sustained positive YoY growth through February.
.png)
Zooming in on retail foot traffic by state revealed the scope of the storm’s impact on visits nationwide. Generally, states that bore the brunt of the cold blast saw the widest YoY retail visits gaps. And although perennial cold weather regions were not spared from the unusual cold spell, consumers in the often frigid Upper Midwest and Northeast may have been more acclimated to the cold and therefore able to maintain somewhat normal shopping routines.
In January 2024, Montana, Wyoming, the Dakotas, and Minnesota – along with Maine, Vermont, and New Hampshire – all experienced YoY retail visit growth, despite the extreme weather. Meanwhile, foot traffic in much of the Midwest and South buckled under the abnormal conditions.
The resilience of the Upper Midwest and the Northeast was evident again as temperatures thawed. While winter weather was still prevalent in these parts, North Dakota, Minnesota, Wisconsin, Maine, and Vermont all cozied up to over 8.0% YoY retail visit growth in February 2024.
As was the case for retail foot traffic patterns as a whole, the cold snap took a toll on visits to the dining space early on in 2024. The data suggests that many consumers stayed home and cut back on dining out during the extreme storm. But as temperatures more or less normalized, restaurant-goers were eager to get back to their favorite dining hot spots.
Analysis of weekly foot traffic to the various dining categories in January and February 2024 once again showcased the industry’s resilience and the strength of discretionary spending as a whole.
.png)
Diving into dining foot traffic on the state level provided further evidence that freezing conditions likely influenced the eating-out behavior of consumers.
Location analytics revealed that as storms raged in January 2024, southern and midwestern states – where consumers may have been caught off guard by the extreme weather – experienced the widest YoY dining visit gaps. Meanwhile, upper midwestern and northeastern states – where consumers are generally accustomed to harsher winters – produced dining traffic growth.
In February 2024 – as temperatures warmed – several states in the Upper Midwest and Northeast mustered exceptional increases in YoY dining visits. But notably, all of the continental U.S. saw YoY dining traffic growth during that month – further indication of the dining space’s ability to bounce back from adversity and the sustained demand for going out.
Which retail trends will prevail as 2024 progresses? Visit Placer.ai to find out.
This blog includes data from Placer.ai Data Version 2.0, which implements improvements to our extrapolation capabilities, adds short visit monitoring, and enhances visit detection.
With the first round of earning announcements in 2024 coming to a close, we dove into the foot traffic data to find out which companies are likely to surpass their 2023 performance in the coming year.
Following a challenging period and shifts in apparel consumer preferences hampering traffic, Gap’s performance is on the upswing. The company, which operates four iconic brands – Gap, Old Navy, Athleta, and Banana Republic – recently announced stronger-than-expected Q4 2023 results, driven by strong performances of the Gap and Old Navy brands.
Foot traffic data also points to a comeback. The Old Navy and Gap managed to maintain minimal year-over-year (YoY) visit gaps in 2023 despite the challenging retail environment, with Q4 visits – during the critical holiday season – down just 2.3% and 1.7% for the two brands, respectively.
Gap’s turnaround is likely helped by several C-suite personnel changes at the company. Last year, Gap Inc. brought in C.E.O. Richard Dickson from Mattel to revitalize the legacy brands, and Chris Blakeslee – previously at Alo Yoga – was chosen to lead the Athleta chain. And the company is continuing its series of high-profile hirings in 2024 with the appointment of designer Zac Posen as Creative Director of the company and Chief Creative Officer of the Old Navy banner. Should Gap continue on its current track, the company is well-positioned for a strong 2024.
.png)
Monthly visits to The Cheesecake Factory fell YoY for much of last year, with the chain’s foot traffic regularly lagging behind the wider Restaurant category. But the gaps between the wider industry performance and visits to the brand began to narrow towards the end of the year, with The Cheesecake Factory beating out the overall Restaurant industry in terms of YoY traffic in December 2023. And although January 2024’s cold spell brought visits back down, foot traffic rose again in February 2024.
The chain has announced plans to expand its store count this year and intends to implement moderate price hikes to offset rising costs. And if the positive foot traffic trends continue alongside the company’s new unit openings and price increases, The Cheesecake Factory may well outpace its 2023 performance in 2024.
.png)
The pet care sector thrived over the pandemic, as the combination of shelter-in-place orders, stimulus checks, and reduced spending channels drove consumers to shower their pets with love in the form of increased spending at pet stores. But the economic headwinds of the past two years led some shoppers to reduce their discretionary spending. Some consumers have gone as far as surrendering their pets in an effort to cut costs, with the tighter consumer budgets impacting visits to leading pet care retailers, including Petco. And to add to an already challenging situation, the pet care landscape has recently become even more competitive, with Walmart recently making more aggressive inroads into the space.
But Petco is fighting to stay on top, with the company continuing to invest in its veterinary program and optimize its product assortment to keep up with the changing preferences of 2024 consumers. And recent foot traffic data indicates that Petco’s strategy may be bearing fruit. Visits to Petco grew 1.8% and 4.0% YoY in November and December 2023, respectively – indicating that many pet owners still splurged on holiday gifts for their beloved pets and turned to Petco for the perfect treat or toy. And although January 2024’s unusual cold spell drove a visit lag, foot traffic quickly stabilized in February – indicating that the company should not be written off quite yet.
.png)
For more retail and dining insights, visit our blog at placer.ai.
This blog includes data from Placer.ai Data Version 2.0, which implements improvements to our extrapolation capabilities, adds short visit monitoring, and enhances visit detection.
In February 2024 Placer.ai released two white papers: 10 Top Brands to Watch in 2024 and Q4 2023 Quarterly Index. Below is a taste of our findings. To read more data-driven consumer research, visit our library.
The Q4 2023 Quarterly Index white paper analyzed the foot traffic performance of the Fitness, Beauty & Self Care, Discount & Dollar Stores, Superstores, Grocery Stores, and Dining categories in 2023 and during last year’s all-important holiday shopping season.
Last year ended on a high note for many retailers, with cooling inflation and rebounding consumer confidence contributing to a robust holiday season. Still, 2023 was a year of headwinds for the sector, as consumers traded down and cut back on unnecessary indulgences.
In the midst of these challenges, some segments thrived. Continued prioritization of health and wellness by consumers drove strong visit growth for the Fitness and Beauty & Self Care segments – which emerged as 2023 winners and enjoyed positive foot traffic growth in Q4. At the same time, price consciousness drove foot traffic to Discount & Dollar Stores and Superstores, both of which made inroads into the affordable grocery space during the year.
The Grocery category, too, saw a 4.3% jump in visits last year compared to 2022, as well as a slight uptick in Q4 visits. And even the discretionary Dining sector held its own, with a 2.1% year-over-year (YoY) annual increase in foot traffic, and a Q4 quarterly visit gap of just 1.8%.
For a deeper dive into the Q4 2023 performance of these sectors, read the full report.
.png)
The 10 Top Brands to Watch in 2024 white paper leveraged up-to-date location intelligence and consumer demographic insights to identify ten brands gearing up for growth in 2024 – one of which was Foxtrot Market.
Convenience stores have evolved into bona-fide dining destinations. And Foxtrot, a Chicago-based chain with 29 stores across Texas, Illinois, Washington, Maryland, and Virginia, is one of the brands redefining what a convenience store can be. The chain offers an upscale convenience store experience and is particularly known for including local brands in its product assortment as well as its excellent wine curation and dining options.
And location intelligence data indicates that Foxtrot knows its audience – visitors to the chain were significantly more likely to fall into AGS: Behavior & Attitudes dataset’s “Wine Drinker” or “Nutritionally Aware” segments than visitors to nearby convenience stores. The company plans to ramp up store openings, particularly in the suburbs, where convenience and a good bottle of wine might just find the perfect home as a welcome distraction from the daily grind.
To find out the other brands on the list, read the full report.
.avif)
For more data-driven consumer research, visit our library.
This blog includes data from Placer.ai Data Version 2.0, which implements improvements to our extrapolation capabilities, adds short visit monitoring, and enhances visit detection.
Discount and dollar stores flourished in 2022 and 2023, as rising prices led many shoppers to trade down and tighten their purse strings. Consumers flocked to dollar stores for everything from essential goods to discretionary items like toys and party supplies. And while some chains – including category leader Dollar General – were buoyed by their growing positioning as low-cost grocery venues, others found success by leaning into the affordable luxury space. Brands like Five Below, Ollie’s Bargain Outlet, and pOpshelf (owned by Dollar General) grew their audiences by offering price-conscious consumers easy access to inexpensive non-necessities.
But how did these specialty discount retailers fare in the all-important fourth quarter of 2023 – and what does their early 2024 performance portend for the rest of the new year?
We dove into the data to find out.
Five Below, the bargain chain specializing in low-cost, recreational merchandise, wrapped up 2023 with a bang. Between September and December 2023, the brand saw year-over-year (YoY) monthly visit increases ranging from 14.6% to 22.1%. And while Five Below’s expanding store count has likely helped fuel this surge, the indulgence-oriented retailer is also attracting shoppers with a growing selection of “Five Beyond” products, priced above the chain’s traditional $5.00 ceiling. Last year, Five Below further cemented its status as a key holiday shopping destination – another factor driving its impressive Q4 2023 performance. And the discounter continued its winning streak into the new year, with strong performance in January and February 2024.
Ollie’s Bargain Outlet operates according to a somewhat different strategy – enticing shoppers with a broad selection of highly discounted name-brand merchandise. Ollie’s offerings include lower-ticket items like food and books, but also a wide range of premium products like electronics and home furnishings. And Ollie’s closeout buying model means that shoppers never know exactly what they’re going to find – turning each trip into something of a treasure hunt. Like Five Below, Ollie’s Bargain Outlet has expanded its physical presence in recent years – and the chain’s consistent positive YoY foot traffic growth highlights its continued appeal to today’s consumers.
.avif)
Dollar General’s pOpshelf concept – launched in late 2020 with a discretionary-focused product mix aimed at higher income shoppers than the company’s flagship brand – now boasts some 240 locations across 20 states. And as the chain has expanded its footprint, it has also grown its audience. Like other affordable luxury venues, pOpshelf experiences large visit spikes during the fourth quarter of the year, as shoppers seek out inexpensive gifts and other holiday fare.
As of February 2024, visits to the chain were up 190.1% compared to a March 2022 baseline. Though Dollar General has reined in the pace of pOpshelf’s expansion to account for what remains a challenging retail environment, the company still plans to open more stores this year. And if pOpshelf’s strong visit trajectory is any indication, investing in the concept’s long-term strength may well bear fruit in the months and years ahead.
.png)
Each of these discount chains has found success by appealing to a different audience. Ollie’s Bargain Outlet, with its constantly-shifting closeout inventory, attracts shoppers from areas with higher shares of singles and fewer families with children. Five Below’s and pOpshelf, on the other hand, feature captured markets with larger shares of parental households than of singles – though pOpshelf’s share of the latter has risen over the past year, as the chain expanded into new markets.
For all three chains, however, the extent of the gap between the two demographic groups varies throughout the year – with the share of singles increasing during the summer and the share of parental households seeing an uptick during the December holiday shopping season. (For pOpshelf, this pattern began to emerge in 2023). Five Below experienced a particularly pronounced version of this trend – with the share of singles frequenting the chain actually outpacing the share of families with children each August. This uptick in the share of singles visiting discount chains – especially Five Below – may be due in part to back-to-school shopping by college students, many of whom load up on dorm supplies towards the end of summer.
%20(1).png)
Specialty discount chains offer price-conscious shoppers affordable outlets for retail therapy. And in 2023 and early 2024, Five Below, Ollie’s Bargain Outlet, and pOpshelf grew their audiences by appealing to the perennial quest for inexpensive, fun shopping experiences. How will these retailers continue to fare as 2024 wears on? Will cooling inflation put a dent in their gains – or will a revitalized discretionary retail environment propel them forward?
Follow Placer.ai’s data-driven retail analyses to find out.
This blog includes data from Placer.ai Data Version 2.0, which implements improvements to our extrapolation capabilities, adds short visit monitoring, and enhances visit detection.
Sports leagues like the NBA, NFL, and MLB boast billion-dollar revenues – and the venues where these games unfold hold significant commercial potential in their own rights. Many stadiums host concerts and other shows in addition to regularly held sporting matches and can accommodate tens of thousands of spectators at once – creating massive retail, dining, and advertisement opportunities.
This white paper analyzes location intelligence metrics for some of the biggest stadiums across the country to reveal the commercial potential of these venues beyond simple ticketing revenue. Where do visitors of various stadiums like to shop? Do specific sporting and cultural events impact the nearby restaurant scene differently? How can stadium operators, local businesses, and advertisers tailor their offerings to a stadium’s particular audience and make the most of the stadium and the space throughout the year?
We take a closer look below.
The three major sports leagues – the National Basketball League (NBA), Major League Baseball (MLB), and the National Football League (NFL) – play at different points of the year, and the number of games each league holds during the season also varies.
MLB leads in game frequency, with each team playing 162 games during the regular season, which runs approximately from April through September. Basketball season is also around six months – roughly from mid-October to mid-April – but each NBA team plays only 82 games a season. And the NFL has both the shortest season – 18 weeks running from early September to early January (with the pre-season starting in August) – and the fewest number of matches per team. Understanding the monthly visitation patterns for the various types of stadiums can help advertisers, stadium operators, and other stakeholders ensure that they are leveraging the full potential of the venue throughout the year.
Unsurprisingly, the sports arenas serving the different leagues see visit spikes during their leagues’ respective season. But comparing visit numbers throughout the year to the average monthly visit numbers for each category in 2023 reveals that the relative visit increases and decreases during the on- and off-season vary for each type of stadium.
MLB stadiums display the steadiest visit strength during the on-season – perhaps due to MLB’s packed game schedule. MLB tickets also tend to be relatively affordable compared to tickets to pro football or basketball matches, which may also contribute to MLB’s consistently strong visit numbers throughout the season. During the MLB off-season, baseball fields – which tend to be uncovered – are relatively empty.
The seasonal visit spike to NBA arenas is less steady. The beginning and end of the season see strong peaks, and visits slow down slightly during the mid-season months of January and February. Visits then drop during the off-season spring and summer, but the off-season visit dip is not as low as it is for MLB fields – perhaps because the NBA arenas’ indoor nature make them suitable locations for concerts and other non-basketball events.
Meanwhile, NFL stadiums see the least dramatic drop in visits during the NFL off-season, as these venues’ enormous size also make them the ideal location for concerts and other cultural events that draw large crowds. These arenas’ strong almost year-round visitation numbers mean that sponsors and advertisers looking to expand beyond sports fans to reach a diverse audience may have the most success with these venues.
Although MLB offers the most budget-friendly outing, combining STI: Popstats demographic metrics with trade area data reveals that MLB stadium visitors reside in higher-income areas when compared with visitors to NBA or NFL stadiums.
Baseball fans tend to be older than fans of the other sports, which could partially explain MLB stadium visitors’ higher household income (HHI). The combination of lower ticket prices, higher median HHI among fans, and many games per season offers baseball stadiums significant opportunities to engage effectively with their fan bases.
But while NBA and NFL stadium attendees may not come from as high-income areas as do MLB stadium visitors, fans of live basketball and football still reside in trade areas with a higher HHI compared to the nationwide median. So by leveraging stadium space, advertisers and other stakeholders can reach tens of thousands of relatively high-income consumers easily and effectively.
Sports fans are known to be passionate, engaged, and willing to spend money on their team – but stadium visitors also shop for non-sports related goods and services. Retailers and advertisers can draw on location analytics to uncover the consumer preferences of stadium visitors and tailor campaigns, sponsorships, and collaborations accordingly.
Visitation data to the top five most visited MLB stadiums during 2023 showed differences between the apparel and sporting goods shopping preferences of the various stadiums’ attendees. While 39.4% of visitors to Truist Park also visited DICK’s in 2023, only 30.8% of Yankee Stadium visitors stopped by the sporting goods retailer in the same period. Similarly, while 29.9% of visitors to Yankee Stadium frequented Kohl’s, that percentage jumped to 47.3% for Busch Stadium visitors.
Harnessing location intelligence to see the consumer preferences of a stadium’s visitor base can help retailers, stadium operators, and even team managers choose partnerships and merchandising agreements that will yield the most effective results.
Sports and snacks go hand in hand – what would a baseball game be without a hot dog or peanuts? But while every stadium likely provides a similar core of traditional game day eats, each venue also offers a unique set of dining options, both on- and off-premise. And by leveraging location analytics to gain visibility into stadium-goers dining habits, stadium operators and local food businesses can understand how to best serve each arena’s audience.
Mapping where stadium visitors dine before and after games can help stakeholders in the stadium industry reach more fans.
The chart below shows the share of visitors coming to a stadium from a dining venue (on the x-axis) or going to a dining venue after visiting the stadium (on the y-axis). The data reveals a correlation between pre-stadium dining and post-stadium dining – stadiums where many guests visit dining venues before the stadium also tend to have a large share of guests going to dining venues after the event. For example, the AT&T Stadium in Arlington, Texas, saw large shares of visitors grabbing a bite to eat on their journey to or from the stadium, while the M&T Bank Stadium in Baltimore, Maryland saw low rates of pre- and post stadium dining engagement.
These trends present opportunities for both local businesses and stadium stakeholders. For example, venues with high dining engagement can explore partnerships with local restaurants, while those with lower rates can build out their in-house dining options for hungry sports fans.
Stadiums looking to enhance their food offerings – or local entrepreneurs thinking of opening a restaurant near a stadium – can also get inspired by stadium visitors’ dining preferences. For example, psychographic data taken from the Spatial.ai: FollowGraph dataset reveals that visitors to MetLife Stadium in East Rutherford, New Jersey have a much stronger preference for Asian cuisine compared to New Jersey residents overall. With that knowledge, the stadium can enhance the visitor experience by expanding its Asian food offerings.
On the other hand, MetLife Stadium goers seem much less partial to Brewery fare than average New Jerseyans, so the stadium operators and restaurateurs may want to avoid offering too many Brewery-themed dining options. Stadium stakeholders can reserve the craft beers for Caesars Stadium, M&T Bank Stadium, and Soldier Field Stadiums, where visitors seem to enjoy artisanal brews more than the average resident in Louisiana, Maryland, and Illinois, respectively.
All of the stadiums analyzed exhibited unique visitor dining tastes, a reminder that no customer or fan base is alike. Aligning on- or off-site dining options with offerings that align with a given customer base’s preferences can improve overall visitor satisfaction and boost revenues.
Zooming in to look at consumer behavior around individual events reveals further variability in dining preferences even among visitors to the same stadium, with different types of events driving distinct dining behaviors.
State Farm Stadium in Glendale, Arizona, is home to the Arizona Cardinals. The stadium hosted the 2023 Super Bowl, but the NFL stadium also acts as a concert venue for acts ranging from Taylor Swift to Metallica. And location intelligence reveals that the dining preferences of stadium visitors vary based on the events held at the venue.
During the Super Bowl, sports bars such as Yard House and Buffalo Wild Wings saw the largest increase in visits compared to the chains’ daily average. A month later, attendees at Taylor Swift's concert gave fried-chicken leader Raising Cane’s a significant boost.
Local restaurants can leverage location analytics to see what types of events are popular with their visitor base and craft collaborations and advertising campaigns that resonate effectively with their patrons.
Sports stadiums and arenas are not just spaces for sports and music enthusiasts to gather; they also offer significant commercial opportunities for the surrounding communities. Stadium operators and local businesses can fine-tune their offerings by utilizing location analytics to better connect with their visitor bases and uncover new retail opportunities.
The dining industry showcased its agility over the past couple of years as it rapidly adapted to shifts in consumer preference brought on by COVID and rising prices. And with a new year around the corner, the pace of change shows no signs of slowing down.
This white paper harnesses location analytics, including visitation patterns, demographic data, and psychographic insights, to explore the trends that will shape the dining space in 2024. Which dining segments are likely to pull ahead of the pack? How are chains responding to changes in visitor behavior? And where are brands driving dining foot traffic by taking advantage of a new advertising possibility? Read on to find out how dining leaders can tap into emerging trends to stay ahead of the competition in 2024.
Comparing quarterly visits in 2023 and 2022 highlights the impact of the ongoing economic headwinds on the dining industry. The year started off strong, with year-over-year (YoY) dining visits up overall in Q1 2023 – perhaps aided by the comparison to an Omicron-impacted muted Q1 2022. And while overall dining growth stalled in Q2 2023, several segments – including QSR, Fast Casual, and Coffee – continued posting YoY visit increases, likely bolstered by consumers trading down from pricier full-service concepts.
Foot traffic slowed significantly in Q3 2023 as inflation and tighter consumer budgets constrained discretionary spending. Overall dining visits fell 2.4% YoY, and full-service restaurants – with their relatively high price point compared to other dining segments – seemed to be particularly impacted by the wider economic outlook. But the data also revealed some bright spots: Fast Casual still succeeded in maintaining positive YoY visit numbers and Coffee saw its Q3 visit grow an impressive 5.4% YoY. As the return to office continues, a pre-work coffee run or lunchtime foray to a fast-casual chain may continue propelling the two segments forward.
Restaurant visitation patterns have evolved over the past few years. Although an 8 PM seating was once the most coveted slot at fine-dining restaurants, recent visitation data suggests that sitting down to dinner earlier is rising in popularity.
But among the QSR segment, the opposite trend is emerging, with late-night visits rising. Analyzing hourly foot traffic to several major QSR chains reveals that the share of visits between 9 PM and 12 AM increased significantly between Q3 2019 and Q3 2023. Even Taco Bell – already known for its popularity among the late-night crowd – saw a substantial increase in late-night visits YoY – from 15.4% to 20.3%.
Who is driving the late night visit surge? One reason restaurants have been expanding their opening hours is to capture more Gen-Z diners, who tend to seek out nighttime dining options. But location intelligence reveals that younger millennials are also taking advantage of the later QSR closing times.
An analysis of the captured market for trade areas of top locations within one of Taco Bell’s major markets – the Chicago-Naperville-Elgin, IL-IN-WI Metropolitan area – reveals a year-over-four-year (Yo4Y) increase in “Singles & Starters.” The “Singles & Starters” segment is defined by Experian: Mosaic as young singles and starter families living in cities who are typically between 25 and 30 years old. As consumers continue to prioritize experiential entertainment and going out with friends, late-night dining may continue to see increased interest from young city-dwellers.
Millennials and Gen-Z consumers aren’t only heading to their favorite fast food joint for a late-night bite – these audience segments are also helping drive visits on the weekends. Smoothie King is one chain feeling the benefits of young, health-conscious consumers.
The chain, which opened in New Orleans, LA, in 1973 as a health food store, has since grown to over 1,100 locations nationwide and is currently expanding, focusing on the Dallas-Fort Worth CBSA. The area’s Smoothie King venues have seen strong visitation patterns, particularly on the weekends – weekend visits were up 3.4% YoY in Q3 2023. The smoothie brand’s trade areas in the greater Dallas region is also seeing a YoY increase in weekend visits from “Young Professionals” – defined by the Spatial.ai PersonaLive dataset as “well-educated young professionals starting their careers in white-collar or technical jobs.”
While some dining chains are appealing to the late-night or weekend crowd, others are driving visits by appealing to sports lovers. How have recent rule changes around student athletes changed the restaurant game, and how can college football teams drive business in their hometowns?
College sports have long been a major moneymaker, with top-tier teams raking in billions of dollars annually. And as of 2021, college athletes can enjoy a piece of the significant fan following of college sports thanks to the change in the NCAA’s Name, Image, and Likeness (NIL) rules, which now allows student athletes to sign endorsement deals.
Since then, multiple restaurants have jumped on the opportunity to partner with student athletes, some of whom have millions of followers on Instagram and TikTok. Chains like Chipotle, Sweetgreen, Slim Chickens, and Hooters have all signed college athletes to various brand deals.
How can brands ensure they partner with athletes their customers will want to engage with? Analyzing a chain’s audience by looking at the interests of residents in a given chain’s trade area can reveal which type of athlete will be the most attractive to each brand’s customer base. For example, data from Spatial.ai: Followgraph provides insight into the social media activity of consumers in a given trade area and can highlight desirable partnerships.
Examining the trade areas of Chipotle, Sweetgreen, Slim Chickens, and Hooters, for instance, reveals that Sweetgreen’s visitors tended to have the largest share of Women’s Soccer followers. Conversely, Sweetgreen’s trade area had lower-than-average shares of College Football Fans or College Basketball Fans, while residents of the trade areas of the other three chains showed greater-than-average interest in these sports. Leveraging location intelligence can help companies choose brand deals that their customers resonate with and find the ideal athletes to represent the chain.
Finding the right college athlete partnership is one way for dining brands to appeal to college sports enthusiasts. But dining chains and venues located near major college stadiums also benefit from the popularity of their local team by enjoying a major game day visit boost.
One of the country’s most popular college football teams, the Ohio State Buckeyes, can draw millions of TV viewers, and its stadium has a capacity of 102,780 – one of the largest stadiums in the country. And while tailgating is a popular activity for Buckeyes fans, nearby restaurants are some of the biggest beneficiaries of the college football craze. Panera experienced a 235.3% increase on game days as compared to a typical day, Domino’s Pizza visits grew by 283.3%, and Tommy’s Pizza, a local pie shop, saw its visits jump by a whopping 600.9%.
This influx in diners also causes a major shift in game day visitor demographics, as revealed by changes in visitors at dining venues located near stadiums of two of the nation’s best college football teams – the Ohio State Buckeyes and Ole Miss Rebels. Based on Spatial.ai: Personalive data for the captured market of these dining venues, game day visitors tended to come from “Ultra Wealthy Families” when compared to visitors during a typical non-game day in September or October.
The analysis indicates that popular sporting events create a unique opportunity for restaurants near college stadiums to attract high-income customers game day after game day, year after year.
While some spend game day tailgating or visiting a college restaurant, others hold a viewing party – with a six-foot submarine. And the sub’s popularity extends beyond Superbowl Sundays. Sandwich chains including Jersey Mike’s, Firehouse Subs, Jimmy John’s, and Subway (recently purchased by the same company that owns Jimmy John’s) have seen sustained YoY increases in visits and visits per venue in the first three quarters of 2023.
Some of the growth to these chains may be related to their affordability, a draw at all times but especially during a period marked by consumer uncertainty and rising food costs. And subway leaders seem to be seizing the moment and striking while the iron is hot – Jersey Mike’s opened 350 stores in 2023 and still saw its YoY visits per venue grow by 6.6%. And Subway reported ten consecutive quarters of positive sales, a promising sign for its new owner.
The love for a healthy, affordable sandwich extends across all income levels, with all four chains seeing a range in their visitors' median household income (HHI). Out of the four chains analyzed, Jersey Mike’s – which has long prioritized a suburban, middle-income customer – had the highest trade area median household income of the four chains at $77.3K/year. Subway, known for its affordability, had the lowest, with $62.9K/year. The variance in median HHI combined with the strong foot traffic growth shows that when it comes to sandwiches, there’s something for everyone.
Persistent inflation and declining consumer sentiment may pose serious challenges for the dining space, but emerging trends are helping boost some restaurants. Customers seeking out a late-night bite drive visits to QSR chains, and health-conscious diners are boosting foot traffic to smoothie bars and sandwich shops. Meanwhile, sports sponsorships and game-day restaurant visits can provide a boost to dining businesses that take advantage of these opportunities.
“Retail media networks have turned retailers into ad moguls. That’s a huge change and nobody yet understands all the implications of it.”
Constantine von Hoffman, MARTECH
Companies operating consumer-facing brick-and-mortar venues traditionally relied on selling goods and services as their primary revenue stream. But recently, leading retailers such as Walmart and Target have begun to leverage their immense store fleet into a powerful advertising platform.
Online retailers have been tapping into the advertising power of their digital sites for years by relying on various automated tools to show third-party advertisements to relevant consumer segments. But now, retailers with a strong offline presence can also leverage physical marketing impressions and focus their campaigns while reaching consumers at the point of purchase. Retailers have long recognized the intent that drives a store visit, and understanding the full value of leveraging that visit to its full extent is an important new frontier.
Major retailers are continuing to see their physical visits outnumber their online ones.
And in spite of the gloomy predictions regarding the future of brick and mortar retail, major retailers are continuing to see their physical visits outnumber their online ones. Monthly numbers of visitors to Walmart and Target significantly outpace the brands’ online reach, according to web data from Similarweb. So although, up until recently, these brands have focused their media placements on their digital channels, it is becoming increasingly clear that these chains’ physical stores hold powerful – and currently untapped – advertising potential.
Online visitor data source: similarweb.com
And with the recent rise in digital advertising costs, retail media networks are becoming more attractive for companies looking to make the most of their ad budget. Retail media networks can also help brands reach rural communities, elderly Americans, and other consumer segments that are currently underserved by digital advertisers.
This white paper explores several retailers on the cutting edge of the retail media network revolution. Keep reading to find out how advertisers can use retail media networks to promote to hard-to-reach consumers, segment their ad spending, and optimize their campaigns.
Residents of rural areas use the internet less frequently, and have lower levels of technology ownership than their urban and suburban counterparts. As a result, companies that stick to digital advertising may have a harder time reaching rural consumers. Brick and mortar retailers popular in smaller markets can fill in the gaps and help brands promote their products and services to this hard-to-reach audience.
Brick and mortar retailers popular in smaller markets can help brands advertise to hard-to-reach audiences.
Dollar General saw significant success over the pandemic, with the current economic climate continuing to benefit the brand. Between January and August 2022, nationwide visits to Dollar General venues were 35.6% higher than they were between January and August 2019, while the number of visitors increased 25.4% in the same period.Visit numbers aggregate the visits to the chain’s various locations in a given period, while visitor numbers track the number of people who enter the brand’s stores.
The company has also been operating a media network since 2018. The Dollar General Media Network (DGMN) enables advertisers to reach Dollar General consumers across the company’s channels to build awareness both digitally and in physical spaces. Advertisers with DGMN can display in-store bollard, blade, and wipe stand signs, security pedestals, basket bottomers, and shelfAdz to deliver in-store messaging from parking lot to purchase. Recently, Dollar General announced that its ad platform was now working with 21 new advertising partners, including Unilever, General Mills, Hershey’s, and Colgate-Palmolive.
Embracing the Power of the Small Market
Advertising partners can leverage the DGMN to promote their goods and services to harder-to-reach consumers.
Dollar General has been serving rural residents for years, with the majority of the company’s stores located in communities with fewer than 20,00 residents. And while the brand is growing nationwide, Dollar General’s strength is particularly evident in small markets – which means that advertising partners can leverage the DGMN to promote their goods and services to harder-to-reach consumers.
Comparing year-over-three-year (Yo3Y) visit change to Dollar General stores in metropolitan and micropolitan core based statistical areas (CBSAs) highlights the company’s success in smaller markets. According to the United States Office of Management and Budget, metropolitan and micropolitan CBSAs have over and under 50,000 residents, respectively. Since January 2022, monthly Yo3Y visit growth to Dollar General venues in select Texas micropolitans has consistently outpaced foot traffic to nearby metropolitan areas. While the Sherman-Denison metro area saw August 2022 foot traffic hit a solid 24.5% increase over August 2019, the Gainesville, Texas micro area – around 35 miles east of Sherman – saw its foot traffic increase 54.5% in the same period.
Dollar General’s presence across a significant number of smaller markets means that advertising partners can use the growing DGMN to increase awareness and drive purchase consideration among these harder-to-reach consumers.
In the digital space, three tech giants – Alphabet (previously Google), Meta (previously Facebook), and Amazon – enjoy over 60% of the digital ad revenue in the United States. This means that companies are competing for impressions on a small number of platforms – and smaller brands geared at specific consumer segments may need to spend significant advertising budgets to outbid the larger players. Retail media networks create additional advertising platforms, and enable advertisers to diversify their ad spend, increase their (physical) impressions, focus on more specialized channels to better reach their audience, and potentially reach customers at their highest point of intent.
Retail media networks create additional advertising platforms and potentially reach customers at their highest point of intent.
Albertsons launched its retail media network, Albertsons Media Collective, in November 2021 with the goal of delivering “digitally native, shopper-centric and engaging branded content to the company’s ever-growing network of shoppers.” Currently, the grocer’s media network is primarily digital, but Albertsons’ head of retail media products Evan Hovorka recognizes the importance of leveraging in-store assets to deliver a unique advertising experience. The company is testing out smart carts that link with “Albertsons for U” loyalty program to display ads to shoppers – and Albertsons is likely to find more ways to reach in-store consumers as it continues to develop its retail media network.
The chain is also one of the most popular grocers nationwide. With the exception of March and April 2022, when inflation and high gas prices temporarily halted growth, the brand’s monthly visits and visitor numbers have consistently exceeded pre-pandemic levels. Monthly visits for Albertsons in August 2022 were up 5.7% and monthly visitors were up 5.4% on a Yo3Y basis. This means that advertisers with Albertsons can increase their reach and grow their physical ad impressions just by displaying their ads in Albertsons locations and tapping into the chain’s growing visitor base.
Looking beyond Albertsons' nationwide average foot traffic trends reveals some important regional differences. Between January and July 2022, visits to the brands increased 4.6% in Wyoming on a Yo3Y basis, while foot traffic to the brand’s locations in Oregon jumped 18.5% compared to January through July 2019. This means that a brand looking to reach consumers in Oregon can contract with Albertsons’ media network to show its ads to a fast-growing pool of visitors.
A larger visitor count translates to an increase in unique ad impressions, while more visits from fewer visitors can drive repeated exposures.
Diving deeper into the data reveals an additional layer of insight. Some states with only moderate visit growth are seeing a surge in visitor numbers, while other states are seeing a drop in visitor numbers but a rise in visits. A larger visitor count translates to an increase in unique ad impressions and more people exposed to the ads, while more visits from fewer visitors translates to more overall impressions that can drive repeated exposure among a smaller group of visitors. So advertisers can use segmented foot traffic data to decide where to focus their marketing depending on the goal of the campaign.
For example, Wyoming's moderate increase in visits hides a significant spike in visitors, which means that advertisers to Albertsons venues in Wyoming can get their impressions before a large number of different potential consumers. Meanwhile, Oregon's 18.5% increase in visits is the result of just a 9.4% increase in visitors – so Albertsons is cultivating an increasingly loyal following in the Beaver State, and the grocer’s advertising partners can expect that the same visitors will be exposed to their brand repeatedly.
So companies that want to increase unique ad impressions and build awareness can advertise to Albertsons customers in Wyoming, where their ads will be seen by a large number of new people. But in Oregon, companies may want to promote a campaign that focuses on moving Albertsons visitors through their funnel.
In order to accurately assess the ad distribution patterns in each location, brands operating retail media networks need to understand both visits and visitors trends in each region and for the chain as a whole.
Advertisers with retail media networks can use foot traffic data to refine their geographic audience by identifying the consumer preferences of a given brick-and-mortar brand on a store or city level.
In August 2020, CVS Pharmacy launched its media network, the CVS Media Exchange (cMx). The company estimates that 76% of U.S. consumers live within five miles of at least one store, and the cMx allows partners to tap into the chain’s reach by giving advertisers access to CVS’ online and offline channels, including in-store ads.
Although CVS has been closing locations recently, the brand is still one of the strongest players in the brick-and-mortar retail space. Its 2022 visit numbers have consistently exceeded pre-pandemic levels nationwide, and data from CVS locations in leading cities shows that its Yo3Y visits per venue and visitor numbers are even higher.
CVS’s nationally distributed fleet means that the brand’s locations in different regions attract distinct consumer bases.
CVS carries a varied product mix of daily essentials in addition to its healthcare offerings, so the brand attracts a wide range of consumer segments. And the chain’s nationally distributed store fleet means that CVS has locations in different regions that attract distinct consumer bases who do not all have the same lifestyle preferences. By using foot traffic data to understand the regional consumer preferences of CVS consumers beyond the store, advertising partners can refine their market and make the most of the cMx.
Different regions have different fitness cultures. Chains catering to health-conscious consumers can use retail media networks and foot traffic data to focus their efforts on areas where inhabitants exhibit a high demand for regular workouts.
Analyzing cross-visit data from CVS locations across five major urban centers in the U.S. shows that the percentage of those who also visited gyms or fitness studios varied significantly across each DMA. In the New York area, 62.7% of those who visited CVS in Q2 2022 also visited a fitness venue during that period, in contrast with only 38.0% of CVS visitors around Dallas-Ft. Worth, TX in the same period. This information can help advertising partners in the health and wellness space decide where to place their campaigns.
Looking at cross-visit data on a city-wide level can provide a sense of the consumer culture in each area, but advertisers that dive into foot traffic data for individual stores can refine their messaging even further.
On average, 43.8% of CVS visitors in the Chicago DMA also visited a gym in Q2 2022. But drilling down to the top CVS locations in the city reveals that the rate of cross-visits varies significantly from location to location. Both the E 53rd Street and W 103rd Street locations have a relatively high share of visitors who visit fitness locations – 52.5% and 49.2%, respectively. Meanwhile fitness cross-visits were at just 36.6% for the South Stony Island Avenue location. Advertisers promoting health and wellness related products and services may want to focus on the 103rd St. and 53rd St. CVS locations.
Diving into a customer’s behavior and preferences outside the store can help retail media network operators and advertising partners find the areas and locations best suited for each type of ad.
Cross-visit data is one way to identify consumer preferences beyond the physical store. Advertisers can also analyze digital preferences of offline visitors to focus their marketing on the most appropriate locations.
Advertisers can also analyze digital preferences of offline visitors to focus on the most appropriate locations.
Over the past couple of years, Macy’s has been finding ways to reinvent itself and optimize its store fleet – and foot traffic data indicates that the retailer's efforts are paying off. In the first half of 2022, Macy’s exceeded its H1 2021 overall visit and average visits per venue numbers and posted a positive year-over-year (YoY) visitor count. In Q2 2022, despite the wider economic challenges, Macy’s visitors, visits, and average visits per venue saw YoY increases of 3.4%, 4.0% and 9.9% increases.
Like CVS, Macy’s launched its media network in August 2020, and by February 2021 the Macy’s Media Network was already generating $35 million annually. In addition to advertising on the company’s digital channels, Macy’s also offers partners the use of in-store screen displays, package inserts, and the brand’s iconic billboard in New York City’s Herald Square.
Advertisers can optimize their advertising by analyzing the differences in consumer profiles between a chain’s various stores.
Advertisers that understand the differences in consumer profiles between a chain’s various stores can optimize their advertising efforts. While looking at variations in cross-visit trends is one way to identify interested brick-and-mortar consumers, diving into visitor’s digital behavior and online preferences can also provide valuable insights.
Tools such as Spatial.ai’s GeoWeb, which tracks online engagement with various trends and topics by neighborhood, can reveal how offline consumers behave online. An index score of 100 indicates that consumers in an area have an average interest in a given topic, while scores over (or under) 100 indicate that consumers are more (or less) interested in the topic when compared to the national average interest.
We used Spatial.ai’s GeoWeb tool to analyze the online behavior of consumers in the True Trade Areas (TTA) of five Macy’s locations in the Philadelphia, PA DMA – and found that residents of the different TTAs stores showed differing indexes. For example, the Macy’s in the King of Prussia Mall location showed a high index of 161 in “Men’s Business Clothes Shoppers,” while the Cottman Ave. location had an only slightly above average index of 102. This means that advertisers of men’s business apparel may see more results by focussing their advertising on visitors to the King of Prussia location.
Advertisers that use retail media networks do a lot more than just reach in-store shoppers. Stores exist in the physical world, so advertisers can also reach passers-by through physical venues’ windows, blade signs – or in the case of Macy’s, through its Herald Square Billboard. Here too, foot traffic data can reveal the consumer preferences of people walking by the sign.
We looked at the online behavior in the TTA around the traffic pin on the corner where the billboard is located (Broadway/6th Ave and 34th Street in New York) to understand which advertisers might benefit most from a billboard at that location. While the “Men’s Business Clothes Shoppers” category was over-indexed compared to the national average, as would be expected in midtown Manhattan, “Women’s Fashion Brand Shoppers” had an even higher index. “Gen Z Apparel Shoppers” were over-represented, but “Leather Good Shoppers” and ”Athleisure Shoppers” were under-represented. So a brand that carries both elegant wear and athleisure may want to display its less casual clothing lines on the billboard.
Understanding how consumers behave both on and offline can help retail media networks and advertising partners promote their campaigns most effectively.
To transform their physical store fleet into a media network, brands and companies need to analyze the reach of each venue. The same chain operating in multiple regions may be reaching different types of consumers in each area, or even in various neighborhoods of the same city. These distinct audiences may have contrasting products, brands, and shopping preferences.
Retailers that leverage their brick and mortar presence can transform the advertisement space as it exists today.
Retailers can also partner with advertising partners who wish to promote goods and services not carried by the retailer. For this to succeed, the retailer will need to analyze how consumers behave outside of its stores. Understanding what characterizes the overall behavior of consumers in each locations’ trade area will allow the retailer to reach a larger audience and truly compete with the digital giants. And by leveraging their brick and mortar presence, brick and mortar retail can transform the advertisement space as it exists today.
