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The 2026 FIFA World Cup is already reshaping foot traffic across the country - filling stadiums, lifting restaurant traffic near host venues, and drawing fans to watch parties and festivals. But one of the tournament's clearest retail beneficiaries may be its most visible sponsor: adidas, supplier of the official Trionda match ball and kit provider to national teams from Mexico to Argentina.
Heading into the spring, adidas stores were fighting an uphill battle - weekly visits ran below 2025 levels for most of April, bottoming out at -20.5% YoY the week of April 13th. Traffic gradually stabilized through May, and then the World Cup arrived.
During the week of June 8th – which included the tournament’s June 11th kickoff and the USMNT’s 4-1 opening win over Paraguay at SoFi Stadium – adidas store visits climbed 14.3% YoY. Momentum then accelerated the following week, the first full week of group-stage play, when the USMNT defeated Australia in Seattle and adidas visits surged 44.7% above the same week last year.
Father’s Day, which fell on June 21st this year, may have contributed to that jump, since the comparison week in 2025 began the day after Father’s Day. But the magnitude of the spike, along with its staying power in subsequent weeks, suggests that tournament-driven excitement was the main driver.
Big temporary visit spikes often fade fast – but this one hasn’t. During the weeks of June 22nd and June 29th, visits remained elevated more than 20% YoY – suggesting that the tournament is driving a sustained shift in demand, not just a burst of opening-week excitement.
The World Cup's foot traffic ripple effects extend well beyond the stadiums - into dining, retail, and beyond. And while global sponsorships are usually measured in impressions, location intelligence makes them measurable in visits. For adidas, supplying the match ball and outfitting some of the tournament's biggest teams moved fans into stores, week after week. With knockout rounds running through the July 19th final, the three stripes may not be done running up the score.
For more data-driven retail insights, visit placer.ai/anchor.
Coffee shops remain one of dining’s most dependable bright spots, as consumers continue to splurge on affordable indulgences even while cutting back on pricier outings. In H1 2026, coffee visits were up 4.1% year over year (YoY), even as overall dining traffic fell 0.4%. But in some metros, the caffeine rush was running much stronger.
This month's Placer 5 highlights the nation’s top five major coffee markets – metro areas that logged upwards of 10 million coffee shop visits in H1 2026, where coffee shops saw the most YoY visit growth. Each one is thriving for its own reasons, and together they show that there are many ways to win at coffee.
For many of these metros, coffee visit growth was driven at least in part by fleet expansion. But in all five markets, average visits per coffee shop also rose YoY, suggesting that existing venues are also drawing bigger crowds.
Still, each metro brews its own story.
In inland California’s Riverside and Bakersfield, the surges were powered primarily by Starbucks and Dutch Bros, with Bakersfield – the only analyzed metro without an increase in major coffee chain locations in H1 – seeing traffic at existing coffee shops rise significantly even as the overall store count edged down.
In Indianapolis and Kansas City, meanwhile, coffee visits were propelled in part by the drive-thru coffee wave sweeping the middle of the country – a format with so much momentum that Technomic’s 2026 America’s Favorite Chains ranking featured three drive-thru coffee brands in its top 10 for the first time ever. Alongside new Dutch Bros locations, fast-growing 7 Brew also expanded its footprint in both metros. Their car-friendly layouts make Indianapolis and Kansas City natural magnets for the format – and with per-location visits still climbing, the new stands appear to be filling up as fast as they open.
Orlando, for its part, appears to be riding a more general demand wave. The metro's population grew 1.29% between July 2024 and July 2025 – well ahead of the 0.52% national average – while record tourist visits kept vacation mornings busy. More residents and more visitors translate directly into more lattes – and several major chains added stores to keep pace.
Tourism and population growth in Orlando, a drive-thru boom in the heartland, and steady strength in inland California – the standout coffee metros of 2026 each found their own path to growth. And it's worth noting that all five sit far from Stars Hollow of Gilmore Girls’ fame: the Northeast may claim the diner-counter coffee mystique, but the caffeine craze is a truly national affair.
The result is a coffee category that remains highly adaptable. Whether fueled by convenience, expansion, tourism, or loyal daily routines, America's coffee shop segment continues to find new ways to keep visits percolating.
Over the past two decades, Boston's Seaport has undergone a remarkable transformation – evolving from an underutilized stretch of waterfront into one of the city's most vibrant mixed-use destinations. The story of Seaport highlights a critical lesson in real estate development: What you build matters, but creating reasons for people to visit, linger, and return matters just as much.
Using AI-powered location intelligence, we explored Seaport's recent growth and the role of community programming, experiential retail, and other placemaking initiatives in making it one of Boston's premier retail corridors.
Experiences and community have been central to Boston Seaport’s historic revitalization. In the late 2010s, mixed-use development and entertainment anchors helped to establish Seaport as a leisure-time destination, while initiatives like Snowport, Seaport Sweat, and The Current emphasized neighborhood programming and experiential concepts. During this period, visitation consistently peaked in the summer, which remained the corridor’s primary traffic driver.
And although visits to the corridor fell sharply at the onset of the pandemic, Seaport continued to invest in public spaces. When social gatherings resumed, new mixed-use projects like Harbor Way, The Superette, and The Paseo helped to reinforce Seaport as an experience-driven destination and fuel the neighborhood’s foot traffic rebound.
Since then, expanded seasonal programming has diversified visitation beyond the summer months. The launch of The Holiday Market in 2021 complemented the already popular Snowport activation, creating a new seasonal traffic peak. Since its introduction, December has consistently generated a significant surge in visitation – a pattern that was largely absent before the pandemic.
Still, summer remains Seaport’s peak season, with the fair-weather appeal of its outdoor spaces becoming the backdrop for community and engagement. Seaport’s summer programming continues to expand, and with it, foot traffic to the corridor, which has risen nearly every year since COVID, exceeding pre-pandemic levels in the summer of 2025 and again in May and June 2026. And with new social venues, America 250 events, and World Cup action taking place in Boston and within the Seaport corridor, the stage is set for another robust summer season.
While some of Seaport's visitation growth can be attributed to the neighborhood's continued real estate development, a closer look at visitor dwell times provides further evidence that foot traffic is being driven by deeper engagement, not just new construction.
Extended visits consistently account for a significant share of Seaport’s overall traffic. Between January and June 2026, out-of-market visits lasting more than 150 minutes (excluding local employees) represented 39.7% of total visits to the corridor, up from 38.4% in 2025. And over the past six months, visits exceeding 150 minutes consistently outperformed overall visits year-over-year (YoY) – suggesting that visitors are becoming more engaged with the area's retail, dining, and public spaces.
Extended visits and increasing foot traffic aren't the only indicators of Seaport's upward trajectory. Audience segmentation suggests that the corridor’s experiential recreation and retail are helping to attract an affluent consumer base – a valuable cohort in today's bifurcated economic environment.
Location intelligence combined with the STI: PopStats dataset reveals that the Seaport retail corridor attracts a relatively affluent audience, with a trade area median household income (HHI) of $131.3K over the past six months, compared to $124.8K for the Boston-Cambridge-Newton, MA-NH CBSA overall. But concepts such as Ballers – a new padel and pickleball venue with social events – and The Current, a seasonal retail pop-up along Seaport's main pedestrian thoroughfare, draw even more affluent audiences. The captured market median HHIs for these venues were $143.6K and $144.1K, respectively.
Further analysis using the Spatial.ai: PersonaLive dataset suggests that Ballers and The Current attract distinct mixes of affluent consumers. The Current attracts a substantially larger share of Ultra Wealthy Families (24.5%) than either Ballers (17.5%) or the Seaport retail corridor overall (19.4%). Meanwhile, Ballers over-indexes for Educated Urbanites – affluent young professionals living in dense urban areas – relative to both The Current and the broader corridor. This suggests that Seaport's growing mix of experiential concepts is deepening the corridor's appeal across multiple affluent audience segments.
For retail corridors, creating reasons to visit is just as important as creating places to shop.
Boston's Seaport illustrates how placemaking extends beyond development itself. While new retail, dining, and mixed-use projects have reshaped the neighborhood, the data suggests that ongoing investments in programming, public spaces, and experiential concepts have helped transform the corridor into a destination for community engagement.
As Seaport prepares for another busy summer, pairing physical development with curated experiences is likely to sustain the corridor's momentum.
For more insights, visit Placer.ai/anchor.
Spoiler Alert – one of the key pieces of our look back on Q3 will be a focus on those who benefitted from World Cup visitation.
But soccer’s quadrennial – yup, it’s a word, I looked it up – kicked off in June, and brands like Chipotle got into the action. The chain's Buy One Get One (BOGO) free campaign on June 11th drove the highest visit count for the entire year, surpassing a former BOGO-driven peak in March. The lesson? Value works, but value plus a buzzy reason to visit works even better.
It does feel like every time the wider home improvement sector is poised to have a breakout period, something happens to dampen the potential. In 2025, just as visits were starting to rise, momentum stalled as consumers faced with the threat of tariffs looked to offset the risk of rising prices by deferring certain purchases. And it happened in the middle of the segment’s seasonal peak.
In 2026, it was rising gas prices – again during the segment’s most highly trafficked period. Year-over-year visits for the sector went from up 3.6% on average for January and February, to being up just 0.4% on average for March, April and May year over year. The same was seen for the sector’s leaders with Home Depot going from average monthly visit increases of 2.7% in January and February to a decline of 0.2% in March and May, and Lowe’s going from 3.0% to up just 0.7% during those same periods.
The takeaway? The home improvement sector – and leaders Home Depot and Lowe’s – are probably in a better position than they are showing. A little bit of luck – or just the removal of bad timing – seems to be all that stands in the way of significant and ongoing visit growth. Just another reason why the segment and these chains in particular are high on our watch list for the second half of 2026.
Many pontificated about why the rising retail leader would make a move on Everlane, pointing to the lift received from tapping into a socially conscious retail brand. And while this is very likely a piece of the puzzle, there are elements that should not be overlooked.
Not only does Everlane offer the positive brand lift associated with a player committed to certain values, it also offers more access to key markets and audiences – in this case young, high earning urban shoppers and wealthy families, among others. Shein – via a range of pop up experiments – has already displayed an understanding of the value of physical spaces and the benefits that come from offline touchpoints, especially with the aim of user acquisition. With Everlane, they leverage these touchpoints to bring customers – existing and potential – into an even larger world of apparel options.
And the user acquisition piece is key. The use of spaces as an entry point into the wider Shein ecosystem will offer massive long term potential.
One of the more fascinating data points of the year thus far was the incredible correlation between rising gas prices and visits to membership clubs – Costco, BJ’s Wholesale, Sam’s Club – gas locations.
The takeaway here is absolutely clear – when prices rise these locations are trusted by customers to provide the best possible value. But the really important takeaway is that these ‘shorter term’ swings have significant and long term impacts for these retailers. During the pandemic we saw that visits to locations like these don’t just provide a quick win, they indicate a likelihood that these visitors will now be making membership club locations a larger and ongoing part of their retail patterns.
Providing value amid surging gas prices is just another example of an opportunity these leaders are taking to create a win for customers – something they have proven uniquely capable of turning into long term loyalty.
Super Mario launched at the very tail end of Q1, but it was the first signal of the huge potential movie theatre traffic would have in 2026. Obviously, the peak summer months of July and August will carry a huge amount of weight in this conversation, but the spikes driven by Toy Story 5 and others in Q2 were the necessary ‘next signal’ that the run of blockbusters scheduled for this year could drive big visits.
The other area to track here is who else benefits. We’ve talked a lot about limited time offers - especially those tied to movie releases or other anchors that create urgency. And with so many movies coming, and so many of these having significant retail and dining tie-ins, the wider impact could be even larger.
Every year we gather in Las Vegas for a pulse check on the state of retail real estate. And 2026 continued a trend of clear and significant confidence that the positioning of physical stores and dining locations is in a very strong place.
The big question is now less about how rosy or bleak the segment’s future is, but which players will take advantage of the current state of strength to future proof their portfolios by taking calculated risks on how to up level shopping centers and the retail spaces within them.
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The return-to-office (RTO) wars are grinding on. Mandates are expanding across the private and public sectors, and employers are getting more serious about enforcement. But even as the share of Fortune 100 companies requiring full-time in-person work has climbed to 55%, employees continue to push back in ways both visible and subtle – from protests and petitions to "hushed hybrid" workarounds and coffee badging – quiet quitting's caffeinated cousin.
So where does actual attendance stand? We dove into the data to find out.
Nationwide office visits in June 2026 jumped 8.5% year over year (YoY) and stood 21.0% below June 2019 levels. But June 2026 also came with a calendar assist: The month had 21 working days, compared to 20 in both June 2025 and June 2019. And Juneteenth fell on a Friday this year, rather than a Thursday as in 2025 – meaning the holiday landed on what is typically the week’s quietest office day, likely blunting its drag on attendance.
On a per-working-day basis, office visits rose a more modest 3.3% YoY, continuing the slow but stubborn climb the index has traced for the past several months. Still, even when normalizing for business days, June emerged as the single busiest in-office month since COVID began in March 2020.
Nationwide Office Index, June 2026
| Total Visits | Avg. Visits Per Working Day |
|---|---|
|
Compared to June 2019
Pre-pandemic
▼21.0%
|
Compared to June 2019
Pre-pandemic
▼24.8%
|
|
Compared to June 2025
Year over year
▲8.5%
|
Compared to June 2025
Year over year
▲3.3%
|
Click a key in the legend below to show or hide either line.
Market-level data shows that many analyzed metros – including Atlanta, Boston, Chicago, Dallas, Houston, Los Angeles, and Miami – reached new post-pandemic office attendance highs in June after adjusting for the number of working days. But Miami was the clear June RTO winner, with office visits surpassing 2019 levels. Critically, this is still an estimation, and it remains to be seen how Miami’s recovery will continue to play out over the long term. Still, the obvious takeaway is that the Florida hub – which has also seen the lowest vacancy rate of any major U.S. office market in recent months – is in an especially strong position as the RTO continues.
Every major market also posted YoY visit growth, with Los Angeles leading the pack. The market was lapping a soft June 2025, when local protests disrupted commuting routines – though L.A.’s solid showing in recent months suggests the jump reflects more than an easy comparison. San Francisco ranked second, continuing the momentum that made it the YoY growth leader in May. And Chicago also logged a substantial YoY gain, moving into the middle of the post-pandemic recovery pack as its downtown office market recorded its first vacancy decline in fifteen quarters in Q2 2026.
With California's four-day mandate for state workers taking effect July 1, and full-time office requirements set to roll out this September at employers including Fidelity and TikTok, the second half of 2026 may bring fresh RTO tailwinds. Will these policies push the recovery even further ahead? And will Miami's move above pre-COVID levels hold over time? Time will tell.
For more data-driven RTO insights, visit Placer.ai/anchor.
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From Michigan Avenue to Main Street, retail corridors have long served as a barometer of urban vitality – and their post-pandemic trajectory has become one of the most closely watched storylines in retail real estate. We dove into the data to see how these districts are faring in 2026, and what AI-powered location analytics reveal about when, and why, people are showing up.
After several years of gradual improvement, the post-pandemic retail corridor recovery stalled in early 2026. Visits remained 12.6% below 2019 levels in Q1 and 12.5% below in Q2, reversing some of the gains made during 2025, when the Q2 gap had narrowed to just 9.5%. The slowdown coincided with a broader cooling in consumer demand, with shoppers growing more selective and trimming discretionary purchases.
So what's behind the widening recovery gap, and where are the bright spots?
Comparing Q2 2026 visits with Q2 2019 by daypart shows that the largest remaining recovery deficit is concentrated during weekday mornings and afternoons, with Monday through Friday visits between 8 AM and 4 PM still running 20% to 30% below pre-pandemic levels. That pattern closely mirrors office attendance trends, which remained roughly 30% below pre-pandemic levels this spring. With fewer commuters flowing through downtowns, the coffee runs, lunch breaks, and midday errands that once sustained corridor traffic have yet to fully return.
The pattern, however, is markedly different on weekends. Visit gaps on Saturday and Sunday mornings were significantly smaller and narrowed throughout the day before disappearing entirely by evening. Friday visits between 8 PM and 12 AM exceeded Q2 2019 levels by 2.0%, while Saturday evening visits came in 0.7% above the pre-pandemic benchmark.
In other words, while remote work continues to reshape weekday routines and consumers scale back daytime shopping, retail corridors remain compelling destinations for entertainment, socializing, and dining. The trend aligns with broader consumer spending patterns showing that even budget-conscious households continue to prioritize experiences over goods. It also reflects what's happening on the ground in downtowns nationwide, where restaurants are driving retail leasing activity and cities are increasingly investing in programming that attracts visitors after hours.
Year-over-year data also shows that even though the recovery has stalled, evenings continue to gain momentum. Although overall retail corridor visits fell 3.3% in Q2 2026, nighttime visitation increased across the week. Weekend mornings also proved relatively resilient, while midday shopping hours (12 PM to 4 PM) posted the steepest declines.
At the same time, average dwell time rose from 118.0 minutes in Q2 2025 to 123.0 minutes in Q2 2026. So while fewer people may be visiting retail corridors overall, those who do visit appear to be staying longer than they did last year – a sign that corridors are increasingly serving as destinations in their own right.
Retail corridors may still be waiting on the office worker, but they are increasingly winning the off-the-clock hours. As daytime shopping softens, evenings have become the corridors' engine of growth – especially on Fridays and Saturdays – powered by diners, barhoppers, and experience-seekers who keep showing up even as they tighten their belts elsewhere. For retailers, restaurants, property owners, and civic stakeholders, the evening and weekend windows look like the clearest growth opportunities of 2026.
Will nighttime visitation continue gaining momentum in the second half of the year? Or will office recovery finally spark a weekday daytime comeback? Visit placer.ai/anchor to find out.
Return-to-office (RTO) trends have been closely watched over the past few years, with relevant stakeholders trying to puzzle out the impact remote and hybrid work have had on business operations and worker performance. And while visits to office buildings, overall, remain below pre-pandemic levels, office recovery varies from city to city – reflecting the complex and nuanced nature of regional economic trends, workforce preferences, and industry-specific needs.
This white paper harnesses location analytics to explore office recovery in the country’s second-largest economy – Los Angeles. The first part of the report is based on an analysis of foot traffic data from Placer.ai’s Los Angeles Office Index – an index comprising 100 office buildings in LA (including several in the greater metro area). The second part of the report broadens the lens to analyze visits by local employees to points of interest (POIs) corresponding to four major LA-area office districts: Century City, Downtown LA, Santa Monica, and Culver City. The white paper examines the impact that return-to-work mandates have had on visits to office buildings, discovers which demographic groups are driving the RTO, and explores the connection between commute time and return-to-office rates.
The return to office in Los Angeles has consistently lagged behind other major cities, underperforming nationwide recovery levels since the pandemic ground in-office work to a virtual halt. Still, the city’s office buildings are seeing a steady increase in visits, with foot traffic tending to spike at the beginning of each year. This indicates that even though office visits in LA are still below national averages, they are on a steady growth trajectory – a promising sign for stakeholders in the city.
A closer examination of Los Angeles office buildings also shows that despite the overall lag, some top-performing buildings in the LA metro area are defying the odds. Visits to the 20 local office buildings with the narrowest Q2 2024 post-COVID visit gaps were down just 8.7% in June 2024 compared to January 2019 – significantly outperforming the nationwide average.
So while overall office recovery in the city is still behind nationwide trends, these top-performing buildings indicate an optimistic outlook for the city’s office spaces.
Diving into the demographics of visitors to LA’s top-performing office buildings reveals an important insight: these buildings are attracting younger workers. This cohort has shown a stronger preference for in-person work compared to their older colleagues.
Analyzing the buildings’ captured markets with psychographics from AGS: Panorama reveals that these buildings are attracting visitors from areas with larger shares of "Emerging Leaders" and "Young Coastal Technocrats" than the broader metro area.
"Emerging Leaders'' – upper-middle-class professionals in early stages of their careers – make up 20.3% of households in the trade areas feeding visits to these top-performing buildings, compared to 14.9% in the broader LA CBSA. Similarly, "Young Coastal Technocrats," young and highly educated professionals in tech and professional services, account for 14.7% of households driving visits to the top-performing buildings, compared to only 12.1% in the broader area.
The trend suggests that companies in these high-performing office buildings employ many early-career professionals eager to accelerate their careers and work in-person with colleagues and mentors. This is a positive sign for the future of the office market in the LA metro area, indicating that it is attractive to key demographic groups that are likely to drive future growth and innovation.
Over the past few years, the debate regarding return-to-office mandates has been a heated one. Will employees follow return-to-office requirements? Can companies enforce the return to office after offering remote and hybrid work options? Recent location analytics data suggests that, at least in the Los Angeles metro area, some return-to-office mandates have been effective.
Three major tech companies – Activision Blizzard, TikTok, and SNAP Inc. – recently made their return-to-office policies stricter. Activision mandated a full return to the office in January 2024. TikTok has also intensified its return-to-office policy while seeking to expand its office presence in the greater Los Angeles area. And SNAP Inc. required employees to return to the office earlier this year as a condition of continued employment.
Visitation patterns at each of these companies' respective headquarters suggest that their policies have directly impacted visit frequency. Since the beginning of the year, the share of repeat office visits (defined as two or more visits per week) has increased for all three locations. Activision saw its share of repeat office visits grow from 52.1% in H1 2023 to 61.4% in the same period of 2024. TikTok’s repeat visits grew from 49.5% to 61.0%, and SNAP’s repeat visits increased from 36.6% to 42.8%.
These numbers highlight how return-to-office policies can lead to noticeable changes in office visit patterns and offer a blueprint to other businesses looking to foster a stronger in-office workforce.
Los Angeles is the second-largest metro area in the country, with several distinct business districts across its sprawling landscape. And a closer look at four major office hubs in the greater LA area – Century City, Downtown LA, Santa Monica, and Culver City – highlights how the office recovery can vary, not just by city or demographic, but on a neighborhood level.
Weekday visits by local employees to all four analyzed business districts have rebounded significantly since 2020 – though each area has followed its own particular trajectory.
Culver City, home to major businesses including Sony Pictures and Disney Digital Network, saw the least pronounced drop in employee visits during the early days of the pandemic. And in Q2 2024, weekday visits by local workers were down just 18.4% compared to Q1 2019.
Century City, on the other hand, saw the most marked drop in local employee foot traffic as the pandemic set in. But the district’s recovery trajectory has also been the most dramatic – with a Q2 2024 visit gap of just 28.5%, smaller than Downtown LA’s 29.7% visit gap. Perhaps capitalizing on this momentum, Century City is expanding its business district with the addition of a major new office building, set to be completed in 2026 and serve as the headquarters for Creative Artists Agency. Santa Monica, for its part, finished off Q2 2024 with a 23.3% visit gap.
Century City stands out within the Los Angeles metropolitan area for its dramatic decline and subsequent resurgence in local employee foot traffic. And looking at another metric of office recovery – employee commute distance – further underscores the district’s remarkable comeback.
The share of employees commuting to Century City from three to seven miles away has nearly returned to pre-COVID levels – suggesting a normalization of commuting patterns by local workers living in the area. In H1 2019, 33.5% of workers in Century City commuted between 3 and 7 miles to work; in 2022, that number had dropped to 29.8%. But by 2024, the share of visitors making that commute had grown to 32.5% – much closer to pre-COVID numbers.
Similarly, the region’s trade area size, which had contracted significantly in the wake of the pandemic, bounced back significantly in 2024. This serves as another indication of Century City’s rebound, cementing Century City’s status as a key business hub within the Los Angeles metropolitan area.
Five years after the upheaval caused by the pandemic, office spaces are still changing. Although the Los Angeles area has taken longer to recover than other major cities, analyzing local visitation data shows significant potential for the city’s business areas. With young employees leading the return-to-office charge, the city is poised to keep driving its strong economy and adjust to an evolving office environment.
Retail media networks (RMNs) have cemented their roles as the future – and present – of advertising. These networks enable advertisers to promote products and services through a retailer’s online properties and physical stores, when consumers are close to the point-of-purchase and primed to buy.
Today, we take a closer look at two newcomers to the retail media space: Costco Wholesale and Wawa. Both chains have an online presence – but both also excel at in-store experiences, offering unique opportunities for consumer engagement and exposure to new products.
This white paper dives into the data to explore some of the key advantages Costco and Wawa bring to the retail media table – and examine how the retailers’ physical reach can best be leveraged to help advertising partners find new audiences.
Wawa and Costco, the latest additions to the growing number of companies with retail media networks, exhibit significant advertising potential. Both brands boast a wide reach and diverse customer base, and both have access to troves of customer data through membership and loyalty programs.
Foot traffic data confirms the robust offline positioning of the two retailers. In Q1 2024, year-over-year (YoY) visits to Costco and Wawa increased 9.5% and 7.5% respectively – showing that their in-store engagement is on a growth trajectory.
And since consumers tend to spend a lot more time in-store than they do on retailers’ websites, Costco’s and Wawa’s strong brick-and-mortar growth positions them especially well to help advertisers reach new customers. In Q1 2024, the average visits to Costco’s and Wawa’s physical stores lasted 37.4 and 11.4 minutes respectively – compared to just 6.7 and 4.6 minutes for the chains’ websites. These longer in-store dwell times can be harnessed to maximize ad exposure and offer partners more extended opportunities for meaningful interactions with customers. Partners can also analyze the behavior and preferences of the two chains’ growing visitor bases to craft targeted online campaigns.
Costco’s retail media network will tap into the on- and offline shopping habits of its staggering 74.5 million members to inform targeted advertising by partners. And the retailer’s tremendous reach offers a significant opportunity to engage customers in-store.
But while Costco is dominant in some areas of the country, other markets are led by competitors like Sam’s Club and BJ’s Wholesale Club. And advertisers looking to choose between competing RMNs or hone in on the areas where Costco is strongest can analyze Costco's performance and visit share – on a local or national level – to determine where to focus their efforts.
An analysis of the share of visits to wholesalers across the country reveals that Costco is the dominant wholesale membership club in much of the Western United States. But Costco also captures the largest share of wholesale club visits in many other major population centers, including important markets like New York, Chicago, Phoenix, and San Antonio. Costco’s widespread brick-and-mortar dominance offers prospective advertising partners a significant opportunity to connect with regional audiences in a wide array of key markets.
Another one of Costco’s key advantages as a retail media provider lies in its highly loyal and engaged audience. In May 2024, a whopping 41.4% of Costco’s visitors frequented the club at least twice during the month – compared to 36.6% for Sam’s Club and 36.0% for BJ’s Wholesale.
Moreover, Costco led in average visit duration compared to its competitors. In May 2024, customers spent an average of 37.1 minutes at Costco – surpassing even the impressive dwell times at Sam’s Club and BJ’s Wholesale Club.
YoY visits per location to Costco, too, were the highest of the analyzed wholesalers, all three of which saw YoY increases. These metrics further establish the wholesaler’s position as an effective retail media provider.
Even when foot traffic doesn't show a brand’s clear regional dominance, location analytics can reveal other metrics that signal its unique potential. Take the Richmond-Petersburg, VA, designated market area (DMA), for example. In May 2024, BJ’s Wholesale Club led the DMA with 41.2% of wholesale club visits, while Costco was a close second with 37.3% of visits.
But despite BJ’s lead in visit share, Costco's Richmond audience was more affluent. Costco's visitors came from trade areas with a median household income (HHI) of $93.2K/year, compared to $73.1K/year for Sam’s Club and $89.5K/year for BJ’s. Additionally, Costco drew a higher share of weekday visits than its counterparts.
Analyzing shopper habits and preferences across chains on a local level can provide crucial context for strategists working on media campaigns. Advertisers can partner with the brands most likely to attract consumers interested in their offerings, and identify where – and when – to focus their advertising efforts.
Convenience stores, or c-stores, are emerging as destinations in and of themselves – and their rising popularity among a wider-than-ever swath of consumers opens up significant opportunities in the retail advertising space.
Wawa is a relative newcomer to the world of retail media, after other c-stores like 7-Eleven and Casey’s launched their networks in 2022 and 2023. But despite coming a bit late to the party, the potential for Wawa’s Goose Media Network is significant – thanks to a cadre of highly loyal visitors who enjoy the physical shopping experience the c-store chain offers.
In May 2024, Wawa’s share of loyal visitors (defined as those who visited the chain at least twice in a month) was 60.1%. In contrast, other leading c-store chains operating in Wawa’s market area – QuickTrip and 7-Eleven, for example – saw loyalty rates of 56.0% and 47.9%, respectively, for the same period.
Additionally, Wawa visitors browsed the aisles longer than those at other convenience retailers. In May 2024, 39.9% of Wawa visitors stayed in-store for 10 minutes or longer, compared to 29.6% at QuickTrip and 25.7% at 7-Eleven.
Wawa's loyal customer base and longer visit durations make it a strong contender in the retail media space. By harnessing this high level of customer engagement, Wawa can draw in advertisers and develop targeted marketing strategies that resonate with its dedicated shoppers.
Wawa has been on an expansion roll over the past few years, with plans to open at least 280 stores over the next decade in North Carolina, Tennessee, Georgia, Alabama, Ohio, Indiana, and Kentucky. The chain has also been steadily increasing its footprint in Florida – between January 2019 and April 2024, Wawa grew from 167 Sunshine State locations to 280, with more to come.
And analyzing changes in Wawa’s visit share in one of Florida’s biggest markets – the Miami-Ft. Lauderdale DMA – shows how successful the chain’s local expansion has been. Between January 2019 and April 2024, Wawa more than doubled its category-wide visit share in the Miami area (i.e. the portion of total c-store visits in the DMA going to Wawa) – from 19.0% to nearly 40.0%.
A look at changes in Wawa’s Miami-Ft. Lauderdale trade area shows that the chain’s growing visit share has been driven by an expanding market and an increasingly diverse audience.
In April 2019, there were some 55 zip code tabulation areas (ZCTAs) in the Miami-Ft. Lauderdale DMA from which Wawa drew at least 3,000 visits per month. By April 2021, this figure grew to 96 – and by April 2024, it reached 129.
Over the same period, the share of “Family Union” households in Wawa’s local captured market – defined by the Experian: Mosaic dataset as families comprised of middle-income, blue collar workers – nearly doubled, growing from 7.4% in April 2019 to 14.4% in April 2024.
Retail media networks that make it easier to introduce shoppers to products and brands that are closely aligned with their preferences and habits offer a win-win-win for retailers, advertisers, and consumers alike. And Costco and Wawa are extremely well-positioned to make the most of this opportunity.
Everybody loves coffee. And with some 75% of American adults indulging in a cup of joe at least once a week, it’s no wonder the industry is constantly on an upswing.
In early 2024, year-over-year (YoY) visits to coffee chains increased nationwide – with every state in the continental U.S. experiencing year-over-year (YoY) coffee visit growth.
The most substantial foot traffic boosts were seen in smaller markets like Oklahoma (19.4%), Wyoming (19.3%), and Arkansas (16.9%), where expansions may have a more substantial impact on statewide industry growth. But the nation’s largest coffee markets, including Texas (10.9%), California (4.2%), Florida (4.2%), and New York (3.5%), also experienced significant YoY upticks.
The nation’s coffee visit growth is being fueled, in large part, by chain expansions: Major coffee players are leaning into growing demand by steadily increasing their footprints. And a look at per-location foot traffic trends shows that by and large, they are doing so without significantly diluting visitation to existing stores.
On an industry-wide level, visits to coffee chains increased 5.1% YoY during the first five months of 2024. And over the same period, the average number of visits to each individual coffee location declined just slightly by 0.6% – meaning that individual stores drew just about the same amount of foot traffic as they did in 2023.
Drilling down into chain-level data shows some variation between brands. Dutch Bros., BIGGBY COFFEE and Dunkin’ all saw significant chain-wide visit boosts, accompanied by minor increases in their average number of visits per location.
Starbucks, for its part, which reported a YoY decline in U.S. sales for Q2 2024, maintained a small lag in visits per location. But given the coffee leader’s massive footprint – some 16,600 stores nationwide – its ability to expand while avoiding more significant dilution of individual store performance shows that Starbucks’ growth is meeting robust demand.
What is driving the coffee industry’s remarkable category-wide growth? And who are the customers behind it? This white paper dives into the data to explore key factors driving foot traffic to leading coffee chains in early 2024. The report explores the demographic and psychographic characteristics of visitors to major players in the coffee space and examines strategies brands can use to make the most of the opportunity presented by a thriving industry.
One factor shaping the surge in coffee visit growth is the slow-but-sure return-to-office (RTO). Hybrid work may be the post-COVID new normal – but RTO mandates and WFH fatigue have led to steady increases in office foot traffic over the past year. And in some major hubs – including New York and Miami – office visits are back to more than 80.0% of what they were pre-pandemic.
A look at shifting Starbucks visitation patterns shows that customer journeys and behavior increasingly reflect those of office-goers. In April and May 2022, for example, 18.6% of Starbucks visitors proceeded to their workplace immediately following their coffee stop – but by 2024, this share shot up to 21.0%.
Over the same period, the percentage of early morning (7:00 to 10:00 AM) Starbucks visits lasting less than 10 minutes also increased significantly – from 64.3% in 2022 to 68.7% in 2024. More customers are picking up their coffee on the go – many of them on the way to work – rather than settling down to enjoy it on-site.
Dunkin’ is another chain that is benefiting from consumers on the go. Examining the coffee giant’s performance across major regional markets – those where the chain maintains a significant presence – reveals a strong correlation between the share of Dunkin’ visits in each state lasting less than five minutes and the chain’s local YoY trajectory.
In Wisconsin, for example, 50.9% of visits to Dunkin’ between January and May 2024 lasted less than five minutes. And Wisconsin also saw the most impressive YoY visit growth (5.9%). Illinois, Ohio, Maine, and Connecticut followed similar patterns, with high shares of very short visits and strong YoY showings.
On the other end of the spectrum lay Tennessee, Alabama, and Florida, where very short visits accounted for a low share of the chain’s statewide total – under 40.% – and where visits declined YoY.
Dunkin’s success with very short visits may be driven in part by its popular app, which makes it easy for harried customers to place their order online and save time in-store. And this is good news indeed for the coffee leader – since customers using the app also tend to generate bigger tickets.
Dutch Bros.’ meteoric rise has been fueled, in part, by its appeal to younger audiences. Recently ranked as Gen Z’s favorite quick-service restaurant, the rapidly-expanding coffee chain sets itself apart with a strong brand identity built on cultivating a positive, friendly customer experience.
And Dutch Bros.’ people-centered approach is resonating especially well with singles – including young adults living alone – who may particularly appreciate the chain’s community atmosphere.
Analyzing the relative performance of Dutch Bros.’ locations across metro areas – focusing on regions where the chain has a strong local presence – shows that it performs best in areas with plenty of singles. Indeed, the share of one-person households in Dutch Bros.’ local captured markets is very strongly correlated with the coffee brand’s CBSA-level YoY per-location visit performance. Areas with higher concentrations of one-person households saw significantly more YoY visit growth in the first part of 2024. (A chain’s captured market is obtained by weighting each Census Block Group (CBG) in its trade area according to the CBG’s share of visits to the chain – and so reflects the population that actually visits the chain in practice).
The share of one-person households in Dutch Bros.’ Tucson, AZ captured market, for example, stands at 33.4% – well above the nationwide baseline of 27.5%. And between January and May 2024, Tucson-area Dutch Bros. saw a 6.0% increase in the average number of visits per location. Tulsa, OK, Medford, OR, and Oklahoma City, OK – which also feature high shares of one-person households (over 30.0%) – similarly saw per-location visit increases ranging from 3.6% - 7.0%. On the flip side, Fresno, CA, Las Vegas-Henderson-Paradise, NV, and San Antonio-New Braunfels, TX, which feature lower-than-average shares of single-person households, saw YoY per-location visit declines ranging from 1.5%-9.5%.
As Dutch Bros. forges ahead with its planned expansions, it may benefit from doubling down on this trends and focusing its development efforts on markets with higher-than-average shares of one-person households – such as university towns or urban areas with lots of young professionals.
Michigan-based BIGGBY COFFEE is another java winner in expansion mode. With a growth strategy focused on emerging markets with less brand saturation, BIGGBY has been setting its sights on small towns and rural areas throughout the Midwest and South. Though the chain does have locations in bigger cities like Detroit and Cincinnati, some of its most significant markets are in smaller population centers.
And a look at the captured markets of BIGGBY’s 20 top-performing locations in early 2024 shows that they are significantly over-indexed for suburban consumers – both compared to BIGGBY as a whole and compared to nationwide baselines. (Top-performing locations are defined as those that experienced the greatest YoY visit growth between January and May 2024).
“Suburban Boomers”, for example – a Spatial.ai: PersonaLive segment encompassing middle-class empty-nesters living in suburbs – comprised 10.6% of BIGGBY’s top captured markets in early 2024, compared to just 6.6% for BIGGBY’s overall. (The nationwide baseline for Suburban Boomers is even lower – 4.4%.) And Upper Diverse Suburban Families – a segment made up of upper-middle-class suburbanites – accounted for 9.6% of the captured markets of BIGGBY’s 20 top locations, compared to just 7.2% for BIGGBY’s as a whole, and 8.3% nationwide.
Coffee has long been one of America’s favorite beverages. And java chains that offer consumers an enjoyable, affordable way to splurge are expanding both their footprints and their audiences. By leaning into shifting work routines and catering to customers’ varying habits and preferences, major coffee players like Starbucks, Dunkin’, Dutch Bros., and BIGGBY COFFEE are continuing to thrive.
