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One of the hallmarks of Americana is the image of a biker riding fast and free down enormous expanses of American highways. For tens of thousands of motorcycle enthusiasts, nothing compares to the Sturgis Motorcycle Rally, held annually in Sturgis, South Dakota. In 2025, the event took place between August 1st and August 10th – and the week and a half of food, folks, and festivities drove a massive spike in out-of-market visitors to Sturgis.
Saturday, August 2, was the most popular day of visits, with visits up 14.7% compared to the prior year and up a whopping +549.9% compared to an average Saturday in Sturgis.
One popular place to visit within Sturgis is Lynn’s Dakotamart on Lazelle St, where one can find groceries ranging from NY strip steaks to fresh Midwest watermelon. During the Sturgis motorcycle rally, the store's trade area more than doubled from 15 miles to 33 miles.
Large events like the Sturgis Motorcycle Rally can also hold much promise for brands, as they seek to capture attention from motorcycle devotees. Placer.ai data shows that some of the top-visited places during the 10 days in August include Wells Fargo, McDonald’s, Burger King, Dairy King, Ace Hardware, and restaurant/live venues such as Loud American. The rally also brings an influx of affluent suburban visitors, with nearly 1 in 5 out-of-town visitors with a household income greater than $150K, and 13.4% belonging to the "Wealthy Suburban Families" Spatial.ai segment.
In sum, the Sturgis Motorcycle Rally is a unique opportunity for local businesses and local and national brands to capitalize on the excitement and celebratory frame of mind of the out-of-town visitors. Many of the guests come with the mindset to enjoy themselves, mingle with others, stay in local lodgings, and even visit shopping centers and eateries that would normally seem a bit further afield but that in the context of riding are just part of the journey itself.
For more data-driven consumer insights, visit placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
It’s been a wild ride for the beauty category. Following a strong couple of years, the segment's growth has stalled in recent months, with clothing – led by the strong performance of off-price chains – taking over the top discretionary growth spot. The slowdown in the beauty space has led some to wonder whether the category's boost from the "lipstick-effect" has reached a ceiling.
However, there are a few niches within the beauty category that may portend success, including Korean Beauty (aka K-Beauty), as well as brands focusing on personalization and sustainability.
First up, K-Beauty. Every summer, there is a song or movie that takes over the charts and goes viral. This summer, it is the unstoppable juggernaut from Netflix K-Pop Demon Hunters. Viewers and listeners around the world just can’t shake the catchy tunes like Soda Pop and the powerful anthem Golden. This animated feature is breaking records left and right: Netflix’s most-watched original animated film, first Netflix film ever to reach a new viewing peak in its fifth week of release showing the power of word of mouth, and the film’s lead single, “Golden,” sung by the girl group Huntrix (EJAE, Audrey Nuna and Rei Ami), hit No. 1 on Spotify’s Daily Top Songs on July 8th.
K-Pop has already been quite popular in the US for quite some time, with headliners like Blackpink and BTS drawing record crowds. Korean shows like Squid Game have also riveted viewers. And one of the most recent beauty trends on TikTok involves Korean beauty strategies to attain “glass skin.” Key ingredients in K-Beauty such as snail mucin in the holy grail product CosRX, green tea antioxidants, or ginseng have already made their way into many Americans’ daily skincare routines.
With all this recent interest in Korean culture, Ulta is one retailer perfectly poised to introduce its curated selection of K-beauty brands.
In mid-July, the company launched K-Beauty World, which introduces American consumers to a host of K-beauty brands, such as Chasin’ Rabbits, I’m From, Mixsoon, NEOGEN, Rom&nd, Some By Mi, Sungboon Editor and Unleashia. K-Beauty World had an immersive multi-city tour earlier this year including Westfield Century City in Los Angeles, SXSW in Austin, Revolve at Coachella, and Lollapalooza in Chicago. And since the launch, Ulta has drawn longer visits and a higher share of singles to its stores.
Personalization is another big buzzword in the beauty world. With over a dozen stores across the US and Canada, Lip Lab is one beauty chain that allows patrons to customize their products (lipstick, gloss, balm or cheek stick), pick their perfect shade, select a case, add a scent, and engrave the name of their creation. In the case of Lip Lab at Scottsdale Quarter, Spatial.ai’s PersonaLive's dataset shows that this tenant helps to attract Wealthy Suburban Families and Young Urban Singles to a shopping center that otherwise skews a bit older – usually, Sunset Boomers make up over one-fifth of Scottsdale Quarter's shoppers.
In sum, beauty is ever-changing and consumers can be quite fickle. What was once a must-have brand with tweens or a sold-out item on BeautyTok can quickly become yesterday’s news. However, for the year ahead, we do think that K-beauty and personalization can help brands burst through the zeitgeist to capture consumers’ attention.
For more data-driven consumer insights, visit placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Although headlines often highlight a decline in alcohol consumption – particularly among younger generations – the data paints a more nuanced picture, with liquor store traffic remaining well above pre-pandemic baselines. So how has BevAlc consumer behavior changed since 2019? And where is traffic still growing year-over-year? We dove into the data to find out.
As shown in the left-hand chart below, visits to BevAlc chains skyrocketed since 2018, with traffic hovering 40 to 60% above Q1 ’19 – a significantly larger increase than that seen in the wider grocery sector as a whole. But the year-over-year growth has largely flattened, as seen in the right-hand chart, with overall grocery traffic now seeing higher year-over-year growth in H1 2025.
Taken together, these two charts suggest that BevAlc remains a core part of consumers' shopping mix – even if the explosive, pandemic-era acceleration has stabilized into a new normal.
And although BevAlc visits nationwide have flattened, visitation data highlights regional pockets of BevAlc growth. Florida metros such as Port St. Lucie, Sebastian–Vero Beach, and Homosassa Springs posted some of the strongest year-over-year gains, supported by population inflows and steady tourism activity. Similar momentum appeared in select Southern markets, including parts of Texas and the Carolinas.
Meanwhile, many Northeastern and West Coast markets experienced steady pullbacks. Pennsylvania metros like Sunbury, Johnstown, and Erie registered consistent declines, while California hubs including Sacramento, Modesto, and Stockton saw negative traffic trends as well.
This divergence suggests that national averages mask meaningful local variation: while consumers overall are steady in their liquor purchases, certain regions are emerging as growth hubs while others cool.
The opportunity in BevAlc retail now isn't in chasing broad national growth, but in aligning with regional demand dynamics. In Florida and Texas, where visitation is climbing, retailers can lean into assortment expansion, premium products, and in-store promotions to capture incremental spend. In slower markets like California and the Northeast, focusing on loyalty programs, distribution through grocery stores, and smaller format stores that emphasize convenience and value might yield better results.
For more data-driven consumer insights, visit placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
It’s that time again. The time where I share my thoughts on everything I think I think about retail...at this very moment.
Over the first nine months of 2025, we have witnessed some pretty darn amazing things across the retail industry. We've witnessed traditional competitive boundaries blur as some large scale grocery players (at least, one that is one and one that wants to be one) venture into same-day delivery logistics, we’ve seen warehouse clubs reimagine convenience, and we have also had more than one retailer experiment with what the right size of its store footprint should be.
What emerges from this chaos is a revalidation of what omnichannel retailing really is. It is about the reimagining of how consumers shop, where they shop, and why they choose to shop one retailer over another.
Therefore, the following observations represent not just trends to watch, but strategic inflection points that could determine which retailers will have the greatest probability to thrive going forward in this beautiful and increasingly complex omnichannel world.
In Q2 2025, Walmart delivered comparable sales growth of +4.5% (excluding fuel), driven largely by profitable e-commerce, and maintained stable store traffic. Monthly same-store visits, according to Placer.ai, were also remarkably steady between +0.7% and -1.8%, from May through August, amid industry-wide macroeconomic pressures.
Meanwhile, the other U.S. retailing behemoth, Amazon, began pushing (or is it forcing?) its way into grocery in August by way of same-day delivery. Walmart, on the flip side, and not to be outdone, also began putting significant resources behind its Walmart Fulfillment Services offering.
All told, it is a game of anything you can do, I can do better. It is one-upmanship at its finest.
The only question is – who stands the better chance of winning? Or at least drawing blood from the other?
From my vantage point, Walmart has a much better chance of holding onto its grocery reign because it already is a grocer, and quite a large one at that – drawing nearly half as many visits as the entire brick-and-mortar grocery category. Walmart’s 4,600+ store advantage is sizable. Amazon may take from others but the moat around Walmart is pretty large.
On the other hand, will Amazon keep a similar hold on its vendor logistics business?
If I were a betting man, Walmart has a better chance of making inroads on Amazon’s logistics revenue than Amazon has on hurting Walmart in grocery.
Said another way, I guess the box may soon be on the other porch, Amazon.
The size of one’s store base is dependent upon so many factors.
Location, the overall experience design, the ROI of “the box,” and more can all impact the size and shape of a retailer’s store base, and, more often than not, all of them actually work in concert together. Which is why anyone pontificating on the trend in the “size” of stores likely hasn’t put much thought into his or her argument.
Despite the recent run-up of retailers trying to get smaller (Macy’s, in particular, comes to mind), there is no tried-and-true rule that smaller stores will work or vice versa.
In some cases, like in dense or urban markets, smaller stores might work, while in others, if the approach is one of creating destination-type stores, like Hy-Vee or Buc-ees, larger stores might work, too.
My favorite example of someone “getting smaller” is Sprouts. As Sprouts CEO Jack Sinclair told me at Groceryshop, Sprouts realized its format had gotten too large, went back to its roots of differentiated products and great looking fresh produce in a smaller box, and has not looked back since.
At the end of the day – smaller, bigger, uncut – none of it matters as much as what your brand is trying to accomplish for your customers and what, in turn, resonates with them the most.
I think we can all agree that, generally speaking, Walmart and the warehouse clubs are noted for having great prices. On the flip side, what they haven’t been known as much for in the past is a quick and convenient shopping experience.
But that is about to change for two reasons.
The first is economics. There is always a trade-off between convenience and price. As budgets continue to get constrained, people will begin to trade off waiting in lines or navigating the dreaded Costco parking lot to save money.
The second is the evolution of these retailers as omnichannel retailers. For example, Walmart’s Chief E-Commerce Officer David Guggina told me recently that one-third of Walmart’s scheduled deliveries are delivered to Walmart customers in under three hours (see video of interview). This behavior itself gives rise to the theory that people are starting to leverage Walmart for quick trips.
Delivery is only one leg of the omnichannel stool, however.
The other two legs are buy online, pickup in-store (BOPIS) and the actual speed of the in-store experience itself. Much has been documented already about the rise of BOPIS following the pandemic, so I won’t belabor the point here because it, too, is likely driving the data below.
The other aspect is that places like Sam’s Club have done a masterful job of making their stores more convenient and time-efficient. Sam’s Club is leading the way on cashierless checkout in the club channel. Sam’s Club Scan & Go shoppers, which account for an amazing one-third of the Sam’s Club customer base, can simply walk through an AI-powered exit arch and then have a digital receipt sent to them upon exit.
Allow me to take a moment to put this last statement into perspective with a concrete example.
Pretend my wife calls me on my way home from work and asks me to pick up some milk. I have a choice: Do I go to the local grocer or do I go to Sam’s? If I decide to go local, I likely will end up paying more ,and I could also possibly have to wait in line to check out at either a manned till or a self-checkout machine. On the other hand, if I go to Sam’s Club, I can just walk in, scan the milk I want, pay at a paystation and then walk through the arch.
Which experience would you choose?
Enough said.
The number one answer any retailer needs to answer in today’s omnichannel world is, “Why come to my store in the first place.”
And that answer begins and ends with good merchandising.
Take a look at some of the more creative merchandising efforts this year as depicted in the graph below:
What they all have in common is a “hook.” Someone got creative and went outside of the box to compel customers into their stores for new and exciting reasons. It is the definition of good merchandising.
Therefore, retailers, convenience store operators, and QSRs can never rest on their laurels. They constantly need to push the envelope to one-up the year before and the competition.
The best merchants get supercharged by the creative demands of this challenge. The worst merchants get their answers from interpolating spreadsheets and making decisions solely off of last year’s data.
Speaking of merchandising, the convergence of technology and the increasing tendency of consumers to use supermarkets as their mid-day lunch or snack source versus QSRs could inspire a unique opportunity for those grocers adventurous enough to seize it.
I have long been a proponent of electronic shelf labels. The use cases in support of them are almost endless at this point. One of my favorite use cases is the ability to run intra-day promotions, an idea that is virtually impossible with paper price tags, and one that also gets supercharged when the component of in-store digital media screens gets added to the equation as well.
Imagine a grocer who uses electronic shelf labels and then starts running unique daily promotions at lunch time. These promotions could be done on ANYTHING:
You get the idea. It is the Venn diagram of retail media and in-store execution at its finest.
The convergence of these above trends signals a tried-and-true retail axiom, i.e. that success is determined not by what you sell per se, but by how you can integrate convenience, value, and your brand (a better word choice than experience) across every touchpoint.
And this axiom will manifest itself in a number of self-affirming, yet sizable ways.
First, as the Walmart/Amazon tête-à-tête illustrates, a single channel advantage will become almost impossible to defend. Retailers need to decide in which channels they want to speak to their customers or risk being outflanked by competitors who will. This creates both vulnerability for established players and opportunities for agile newcomers who can build omnichannel capabilities from the ground up.
Second, technology will play an even bigger role as the industry equalizer. The Sam's Club scan-and-go example is the perfect encapsulation of this idea. It shows how technology can completely flip traditional competitive dynamics. Warehouse clubs, once seen as inconvenient despite their pricing advantages, are at the tipping point of becoming more convenient (and value-laden) than traditional grocers. Retailers who boldly invest in finding new ways to use technology to flip their positioning on the convenience-value-brand spectrum stand to capture disproportionate market share, regardless of their historical positioning.
Third, merchandising is and will forever be the epicenter of retailing. As physical store differentiation becomes harder to achieve, creative merchandising becomes the primary weapon for driving foot traffic and brand loyalty. Retailers who cannot consistently surprise and delight customers with consistent in-stocks, innovative in-store displays, exciting product collaborations, and limited-time offerings will find themselves relegated to utility shopping only, which is about as big as a “Danger Will Robinson” position as there is.
As I look back on 2025, Walmart, hands down, is “winning.” Sure, it has scale. It is the biggest retailer going. But scale isn’t why Walmart is on the hot streak that it is. The real secret to Walmart’s success has been its incredible speed of adaptation, rather than the scale of its operation. Its scale only enhances the impact of successful adaptation.
That is the real punchline to the joke.
What got you here won’t get you there. The task at hand is to transform fast enough to remain relevant in a world where the rules of engagement are being rewritten all the time, by competitors both large and small.
For more data-driven insights, visit placer.ai/anchor.
2025 has been a year of comebacks for legacy retailers. Brands like Barnes & Noble, Gap, and Abercrombie & Fitch are seeing renewed momentum. And amid this wave of revivals, Beyond, Inc. and The Brand House Collective (formerly Kirkland’s Inc.) are betting on one of retail’s most iconic banners: Bed Bath & Beyond (BBB).
After acquiring Kirkland’s intellectual property, Beyond Inc. plans to rebrand 250–275 Kirkland’s stores as Bed Bath & Beyond Home and close the rest. The strategy aims to merge Kirkland’s real estate footprint with the trust and recognition of BBB – once the undisputed leader in home furnishings retail. Can the pull of nostalgia and the equity of a trusted brand rewrite the trajectory of a struggling home furnishings chain?
Kirkland’s, known for accessible home décor and furnishings, has long been a staple of the home furnishings sector. Yet like many of its peers, it has grappled with headwinds from softening discretionary spending. Since 2019, overall visits to the chain have steadily declined as the company downsized its store fleet – and most months of 2025 have continued to register year-over-year (YoY) foot traffic declines. Online performance has also lagged, with digital comparable sales dropping last quarter by double digits.
Still, the data also reveals signs of underlying brick-and-mortar strength. Over the past several quarters, Kirkland’s in-store comparable sales have remained relatively stable, with some quarters seeing slight increases and others modest declines. And as illustrated by the chart below, the chain’s reduced fleet has posted modest same-store visit gains through much of this year, suggesting that the company’s remaining stores may be well-positioned for a turnaround.
Against this backdrop, plans to merge Kirkland’s real estate footprint with the trust and recognition of BBB offer significant promise. The pie chart below offers a reminder of just how influential Bed Bath & Beyond once was: In 2019, BBB accounted for nearly one-fourth of all visits to the home furnishings sector nationwide, far outpacing rivals. While the company’s bankruptcy in 2023 suggested that brand power alone couldn’t offset operational missteps, the name still carries significant weight with consumers. For Kirkland’s, this partnership could provide the spark it needs for renewed growth.
The combination of Kirkland’s streamlined fleet and BBB’s brand equity creates a compelling recipe for revival. With the right execution – balancing nostalgia with modern retail practices – this collaboration could transform a fading chain into a leader once more.
To see up-to-date retail traffic trends, visit our free tools.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Homewares and home decor chains have seen their share of ups and downs over the past few years, from pandemic highs to a discretionary retail slowdown – but some chains, especially high-end ones, are thriving. We took a look at visit data to four retailers – Restoration Hardware (RH), Le Creuset, and Sur La Table – to see what the visit data and demographics reveal about the segment.
Homewares are having a cultural moment – a shift that first gained momentum during the pandemic, when people stuck at home began investing deeply in their living spaces. Since then, social media’s influence has helped lifestyle-forward brands like RH and Le Creuset gain cultural cachet – and visits to these retailers have significantly outpaced the broader home improvement sector, as shown in the chart below.
This resilience – especially amid a broader retail slowdown – underscores how home decor and kitchenware are evolving into status and lifestyle symbols, with culinary aesthetics even finding expression in decor trends.
Although RH, Sur La Table, and Le Creuset all compete in the premium home goods segment, their different brand identities attract distinct audiences and lead to very different in-store behaviors.
RH and Sur La Table attract some of the most affluent, luxury-oriented shoppers in retail and consistently post long dwell times. Both brands use their store fleets not just as showrooms, but as platforms for high-margin services and experiences that extend engagement and drive revenue between product cycles.
Many flagship RH stores include a fine-dining restaurant, and the chain ties complimentary design consultations to a paid annual membership – both of which may resonate with younger “Educated Urbanites” who value elevated dining experiences and expert guidance as they furnish their first homes. Sur La Table, by contrast, generates fee-based revenue from cooking classes and curated international culinary trips, offerings that appeal most to “Booming with Confidence” households – prosperous, established couples eager to invest in premium food and travel experiences. By tailoring experiential services to the distinct aspirations of their core audiences, RH and Sur La Table demonstrate how luxury retailers can extend brand relevance, and sustain growth beyond traditional product sales.
Le Creuset, by contrast, follows a more sales-driven model. With a lower share of high-income households, the brand reaches aspirational, luxury-adjacent shoppers who may have less discretionary income for premium experiences. Store activations such as Factory-to-Table events are designed primarily to drive transactions rather than prolong visits. Le Creuset also over-indexes among “Singles and Starters” – younger, upwardly mobile shoppers who frequently discover the brand on social media. This group tends to conduct heavy online research before visiting, leading to shorter, purpose-driven trips where shoppers arrive ready to buy.
Together, the patterns suggest two distinct playbooks: RH and Sur La Table use experience to lengthen visits and monetize engagement between product cycles, while Le Creuset relies on highly considered, research-led purchases that translate into shorter, purpose-driven store trips.
The success of RH, Sur La Table, and Le Creuset highlights that there is no single formula for winning in luxury retail. Some brands lean on immersive experiences that extend and monetize engagement. Others focus on sales-driven activations that convert researched shoppers. What unites them is a sharp alignment between strategy and the values and behaviors of their core audiences – a positioning that enables them to thrive even amid broader retail headwinds.
For more retail data, visit our free tools.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
This report includes data from Placer.ai Data Version 2.0, which implements improvements to our extrapolation capabilities, adds short visit monitoring, and enhances visit detection.
Grabbing a coffee or snack at a convenience store is a time-honored road trip tradition – but increasingly, Convenience Stores (C-Stores) have also emerged as places people go out of their way to visit.
Convenience stores have thrived in recent years, making inroads into the discretionary dining space and growing both their audiences and their sales. Between April 2023 and March 2024, C-Stores experienced consistent year-over-year (YoY) visit growth, generally outperforming Overall Retail. Unsurprisingly, C-Stores fell behind Overall Retail in November and December 2023, when holiday shoppers flocked to malls and superstores to buy gifts for loved ones. But in January 2024, the segment regained its lead, growing YoY visits even as Overall Retail languished in the face of an Arctic blast that had many consumers hunkering down at home.
C-Stores’ current strength is partially due to the significant innovation by leading players in the space: Chains like Casey’s, Maverik, Buc-ee’s, and Rutter’s are investing in both in their product offerings and in their physical venues to transform the humble C-Store from a stop along the way into a bona fide destination. Dive into the data to explore some of the key strategies helping C-Stores drive consumer engagement and stay ahead of the pack.
While chain expansion may explain some of the C-Store segment growth, a look at visit-per-location trends shows that demand is growing at the store level as well. Over the past year (April 2023 to March 2024), average visits per location on an industry-wide basis grew by 1.8%, compared to the year prior (April 2022 to 2023).
And within this growing segment, some brands are distinguishing themselves and outperforming category averages. Casey’s, for example, saw the average number of visits to each of its locations increase by 2.3% over the same time frame – while Maverik, Buc-ee’s and Rutter’s saw visits per location increase by 3.2%, 3.4% and 3.9%, respectively.
Each in its own way, Casey’s, Maverik, Buc-ee’s, and Rutter’s, are helping to transform C-Stores from pit stops where people can stretch their legs and grab a cup of coffee to destinations in and of themselves.
Midwestern gas and c-store chain Casey’s – famous for its breakfast pizza and other grab-and-go breakfast items – has emerged as a prime spot for fast food pizza lovers to grab a slice first thing in the morning. And Salt Lake City, Utah-based Maverik – which recently acquired Kum & Go and its 400-plus stores – is also establishing itself as a breakfast destination thanks to its specialty burritos and other chef-inspired creations.
Casey’s and Maverik’s popular breakfast options are likely helping the chains receive its larger-than-average share of morning visits: In Q1 2024, 16.3% of visits to Maverik and 17.5% of visits to Casey’s took place during the 7:00 AM - 10:00 AM daypart, compared to just 14.9% of visits to the wider C-Store category.
Psychographic data from the Spatial.ai’s FollowGraph dataset – which looks at the social media activity of a given audience – also suggests that Casey’s and Maverik’s have opened stores in locations that allow them to reach their target audience. Compared to the average consumer, residents of Casey’s potential market are 7% more likely to be “Fast Food Pizza Lovers” than both the average consumer and the average C-Store trade area resident. Residents of Maverik’s potential market are 16% more likely than the average consumer to be “Mexican Food Enthusiasts,” compared to residents of the average C-Store’s trade area who are only 1% more likely to fall into that category.
With both chains expanding, Casey’s and Maverik can hope to introduce new audiences to their unique breakfast options and solidify their hold over the morning daypart within the C-Store space over the next few years.
Everything is said to be bigger in the Lone Star State, and Texas-based convenience store chain Buc-ee’s – holder of the record for the worlds’ largest C-Store – is no exception. With a unique array of specialty food items and award-winning bathrooms, Buc-ee’s has emerged as a well-known tourist attraction. And the popular chain’s status as a visitor hotspot is reflected in two key metrics.
First, Buc-ee’s attracts a much greater share of weekend visits than other convenience store chains. In Q1 2024, 39.6% of visits to Buc-ee’s took place on the weekends, compared to just 28.3% for the wider C-Store industry. And second, Buc-ee’s captured markets feature higher-than-average shares of family-centric households – including those belonging to Experian: Mosaic’s Suburban Style, Flourishing Families, and Promising Families segments.
Rather than merely a place to stop on the way to work, Buc-ee’s has emerged as a favored destination for families and for people looking for something fun to do on their days off.
Buc-ee’s isn’t the only C-Store chain that believes bigger is better. Pennsylvania-based Rutter’s is increasing visits and customer dwell time by expanding its footprint – both in terms of store count and venue size. New stores will be 10,000 to 12,000 square feet – significantly larger than the industry average of around 3,100 square feet. And in more urban areas, where space is at a premium, the company is building upwards.
Rutter’s added a second floor to one of its existing locations in York, PA in December 2023. The remodel, which was met with enthusiasm by customers, provided additional seating for up to 30 diners, a beer cave, and an expanded wine selection. And in Q1 2024, the location experienced 15.6% YoY visit growth – compared to a chainwide average of 7.6%. Visitors to the newly remodeled Rutter’s also stayed significantly longer than they did pre-renovation. The share of extended visits to the store (longer than ten minutes) grew from 20.8% in Q1 2023 to 27.0% in Q1 2024 – likely from people browsing the chain’s selection of beers or grabbing a bite to eat.
Convenience stores are flourishing, transforming into some of the most exciting dining and tourist destinations in the country. Today, C-Store customers can expect to find brisket sandwiches, gourmet coffees, or craft beers, rather than the stale cups of coffee of old. And the data shows that customers are receptive to these innovations, helping drive the segment’s success.
The first quarter of 2024 was generally a good one for retailers. Though unusually cold and stormy weather left its mark on the sector’s January performance, February and March saw steady year-over-year (YoY) weekly visit growth that grew more robust as the quarter wore on.
March ended on a high note, with the week of March 25th – including Easter Sunday – seeing a 6.1% YoY visit boost, driven in part by increased retail activity in the run-up to the holiday. (Last year, Easter fell on April 9th, 2023, so the week of March 25th is being compared to a regular week.)
Though prices remain high and consumer confidence has yet to fully regain its footing, retail’s healthy Q1 showing may be a sign of good things to come in 2024.
Drilling down into the data for leading retail segments demonstrates the continued success of value-priced, essential, and wellness-related categories.
Discount & Dollar Stores led the pack with 11.2% YoY quarterly visit growth, followed by Grocery Stores, Fitness, and Superstores – all of which outperformed Overall Retail. Dining also enjoyed a YoY quarterly visit bump, despite the segment’s largely discretionary nature. And despite the high interest rates continuing to weigh on the housing and home renovation markets, Home Improvement & Furnishings maintained just a minor YoY visit gap.
Discount & Dollar Stores experienced strong YoY visit growth throughout most of Q1 – and as go-to destinations for groceries and other other essential goods, they held their own even during mid-January’s Arctic blast. In the last week of March, shoppers flocked to leading discount chains for everything from chocolate Easter bunnies to basket-making supplies – driving a remarkable 21.5% YoY visit spike.
Dollar General continued to dominate the Discount & Dollar Store space in Q1, with visits to its locations accounting for nearly half of the segment’s quarterly foot traffic (44.7%). Next in line was Dollar Tree, followed by Family Dollar and Five Below. Together, the four chains – all of which experienced positive YoY quarterly visit growth – drew a whopping 91.6% of quarterly visits to the category.
Rain or shine, people have to eat. And like Discount & Dollar Stores, traditional Grocery Stores were relatively busy through January as shoppers braved the storms to stock up on needed items. Momentum continued to build throughout the quarter, culminating in a 10.5% foot traffic increase in the week ending with Easter Sunday.
Like in other categories, it was budget-friendly Grocery banners that took the lead. No-frills Aldi drove a chain-wide 24.4% foot traffic increase in Q1, by expanding its fleet – while also growing the average number of visits per location. Other value-oriented chains, including Trader Joe’s and Food Lion, experienced significant foot traffic increases of their own. And though conventional grocery leaders like H-E-B, Kroger, and Albertsons saw smaller visit bumps, they too outperformed Q1 2023 by meaningful margins.
January is New Year’s resolution season – when people famously pick themselves up off the couch, dust off their trainers, and vow to go to the gym more often. And with wellness still top of mind for many consumers, the Fitness category enjoyed robust YoY visit growth throughout most of Q1 – despite lapping a strong Q1 2023.
Predictably, Fitness’s visit growth slowed during the last week of March, when many Americans likely indulged in Easter treats rather than work out. But given the category’s strength over the past several years, there is every reason to believe it will continue to flourish.
For Fitness chains, too, cost was key to success in Q1 – with value gyms experiencing the biggest visit jumps. EōS Fitness and Crunch Fitness, both of which offer low-cost membership options, saw their Q1 visits skyrocket 28.9% and 22.0% YoY, respectively – helped in part by aggressive expansions. At the same time, premium and mid-range gyms like Life Time and LA Fitness are also finding success – showing that when it comes to Fitness, there’s plenty of room for a variety of models to thrive.
Superstores – including wholesale clubs – are prime destinations for big, planned shopping expeditions – during which customers can load up on a month’s supply of food items or stock up on home goods. And perhaps for this reason, the category felt the impact of January’s inclement weather more than either dollar chains or supermarkets – which are more likely to see shoppers pop in as needed for daily essentials.
But like Grocery Stores and Discount & Dollar Stores, Superstores ended the quarter with an impressive YoY visit spike, likely fueled by Easter holiday shoppers.
As in Q4 2023, membership warehouse chains – Costco Wholesale, BJ’s Wholesale Club, and Sam’s Club – drove much of the Superstore category’s positive visit growth, as shoppers likely engaged in mission-driven shopping in an effort to stretch their budgets. Still, segment mainstays Walmart and Target also enjoyed positive foot traffic growth, with YoY visits up 3.9% and 3.5%, respectively.
Moving into more discretionary territory, Dining experienced a marked January slump, as hunkered-down consumers likely opted for delivery. But the segment rallied in February and March, even though foot traffic dipped slightly during the last week of March, when many families gathered to enjoy home-cooked holiday meals.
Coffee Chains and Fast-Casual Restaurants saw the largest YoY visit increases, followed by QSR – highlighting the enduring power of lower-cost, quick-serve dining options. But Full-Service Restaurants (FSR) also saw a slight segment-wide YoY visit uptick in Q1 – good news for a sector that has yet to bounce back from the one-two punch of COVID and inflation. Within each Dining category, however, some chains experienced outsize visit growth – including favorites like Dutch Bros. Coffee, Slim Chickens, In-N-Out Burger, and Texas Roadhouse.
Since the shelter-in-place days of COVID – when everybody had their sourdough starter and DIY was all the rage – Home Improvement & Furnishings chains have faced a tough environment. Many deferred or abandoned home improvement projects in the wake of inflation, and elevated interest rates coupled with a sluggish housing market put a further damper on the category.
Against this backdrop, Home Improvement & Furnishings’ relatively lackluster Q1 visit performance should come as no surprise. But the narrowing of the visit gap in March – which also saw one week of positive visit growth – may serve as a promising sign for the segment. (The abrupt foot traffic drop during the week of March 25th, 2024 is likely a just reflection of Easter holiday shopping pattern.)
Within the Home Improvement & Furnishings space, some bright spots stood out in Q1 – including Harbor Freight Tools, which saw visits increase by 10.0%, partly due to the brand’s growing store count. Tractor Supply Co., Menards, and Ace Hardware also registered visit increases.
January 2024’s stormy weather left its mark on the Q1 retail environment, especially for discretionary categories. But as the quarter progressed, retailers rallied, with healthy YoY foot traffic growth that peaked during the last week of March – the week of Easter Sunday. All in all, retail’s positive Q1 performance leaves plenty of room for optimism about what’s in store for the rest of 2024.
This report includes data from Placer.ai Data Version 2.0, which implements improvements to our extrapolation capabilities, adds short visit monitoring, and enhances visit detection.
Over the past year, Fast-Casual & Quick-Service Restaurant (QSR) chains have thrived, consistently outperforming the Full-Service Dining segment with positive year-over-year (YoY) visit growth every quarter since 2023. In this white paper, we dive into the data for leading dining chains to take a closer look at what’s driving visitors to the QSR segment and what other dining categories can learn from fast-food’s success.
One of the key factors separating QSR chains – aptly known as “fast food” – from the rest of the dining industry is the speed at which diners can get a ready-to-eat meal in their hands. And within the QSR space, speed of service is one of the ways chains differentiate themselves from their competition.
Leading fast-food chains are investing heavily in technologies and systems designed to help them serve customers ever more quickly:
Taco Bell’s “Touch Display Kitchen System” is designed to optimize cooking operations and improve wait times, while the chain’s Go Mobile restaurant format seeks to alleviate bottlenecks in the drive-thru lane. Chick-fil-A also has dedicated channels for quick mobile order pick-up and is planning four-lane drive-thrus with second-floor kitchens to get meals out even faster. And to save time at the drive-thru, Wendy’s is experimenting with generative AI and developing an underground, robotic system to deliver digital orders to designated parking spots within seconds.
And location intelligence shows that all three chains are succeeding in reducing customer wait times. Over the past four years, Taco Bell, Chick-fil-A, and Wendy’s have seen steady increases in the share of visits to their venues lasting less than 10 minutes.
The data also suggests that investment in speed of service can increase overall visitation to QSR venues.
In late 2022, McDonald’s opened a to-go-only location outside of Dallas, TX with a lane dedicated to mobile order fulfillment via a conveyor belt. And in Q1 2024, this venue not only had a larger share of short visits compared to the other McDonald’s locations in the region, but also more visits compared to the McDonald’s average visits per venue in the Dallas-Fort Worth CBSA.
This provides further support for the power of fast order fulfillment to drive QSR visits, with customers motivated by the prospect of getting in and out quickly.
The success of the fast-food segment is even driving other restaurants to borrow typical QSR formats – especially during time slots when people are most likely to grab a bite to eat on the go.
In September 2023, full-service leader Applebee’s opened a new format: a fast casual location focusing on To Go orders in Deer Park, NY, featuring pick-up lockers for digital orders and limited dine-in options without table service.
And the new format is already attracting outsized weekday and lunchtime crowds. In Q1 2024, 20.5% of visits to the chain’s To Go venue took place during the 12:00 PM - 2:00 PM time slot, while the average Applebee’s in the New York-Newark-Jersey City CBSA received less than 10% of its daily visits during that daypart. The new restaurant also drew a significantly higher share of weekday visits than other nearby venues.
This suggests that takeaway-focused venues could help full-service chains grow their visit share during weekdays and the coveted lunch rush, when consumers may be less inclined to have a sit-down meal.
An additional factor contributing to QSR and Fast Casual success in 2024 may be the rise of chicken-based chains. Chicken is a versatile ingredient that has remained relatively affordable, which could be contributing to its growing popularity and the rapid expansion of several chicken chains.
Comparing the relative visit share (not including delivery) of various sub-segments within the wider Fast Casual & QSR space showed that the share of visits to chains with chicken-based menus has increased steadily between 2019 and 2023: In Q1 2024, 15.3% of Fast Casual & QSR visits were to a chicken restaurant concept, compared to just 13.4% in Q1 2019.
The strength of chicken-based concepts is also evident when comparing average visits per venue at leading chicken chains with the wider Fast Casual & QSR average.
Both Chick-fil-A, the nation’s predominant chicken chain, and Raising Cane’s, a rapidly expanding player in the fast-food chicken space, are receiving significantly more visits per venue than their Fast Casual & QSR peers: In Q1 2024, Raising Cane’s and Chick-fil-A restaurants saw an average of 153.0% and 237.7% more visits per venue, respectively, compared to the combined Fast Casual & QSR industries average.
The elevated traffic at chicken chains likely plays a part in their profitability per restaurant relative to other Fast Casual & QSR concepts with more sizable fleets.
QSR and Fast-Casual chains are also particularly adept at generating seasonal visit spikes through unique Limited Time Offers and holiday promotions adapted to the calendar.
Arby’s recently launched a 2 for $6 sandwich promotion on February 1st, with two of the three sandwich options on promotion being fish-based in an apparent attempt to entice diners eschewing meat in observance of Lent. The company also brought back a specialty fish sandwich, likely with the goal of further appealing to the Lent-observing demographic.
The offers seem to have driven significant traffic spikes, with foot traffic during the promotion period significantly higher than the January daily visit average. And traffic was particularly elevated during Lent – which this year fell on Wednesday, February 14th through Thursday, March 28th, with visits spiking on Fridays when those observing are most likely to seek out fish-based meals.
Some of the elevated visits in the second half of Q1 may be attributed to the comparison to a weaker January across the dining segment. But the success of the fish-forward promotion specifically during Lent suggests that the company’s calendar-appropriate LTO played a major role in driving visits to the chain.
Shorter-term promotions – even those lasting just a single day – can also drive major visit spikes.
Since 1991, White Castle has transformed its fast-food restaurants into a reservation-only, “fine-dining” experience for dinner on Valentine's Day. In 2024, Valentine’s Day fell on a Wednesday, and White Castle’s sit-down event drove a 11.8% visit increase relative to the average Wednesday in Q1 2024 and a 3.9% visit increase compared to the overall Q1 2024 daily average.
The elevated visit numbers over Valentine’s Day are even more impressive when considering that a full-service dining room can accommodate fewer visitors than the drive-thrus and counter service of White Castle’s typical QSR configuration. The spike in February 14th visits may also be attributed to an increased number of diners showing up throughout the day to take in the Valentine’s Day buzz.
QSR and Fast-Casual dining are having a moment. And the data shows that a combination of factors – including fast and efficient service, the rising popularity of chicken-based dining concepts, and effective LTOs – are all playing a part in the categories’ recent success.
