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Placer.ai June 2026 Mall Index: Momentum Heading Into H2 2026
Shira Petrack
Jul 8, 2026

Foot Traffic Trends Point to Continued Strength

June marked the third consecutive month of year-over-year (YoY) visit growth across all three mall formats, and AI-powered audience analysis suggests these gains are coming from an increasingly diverse customer base. We dove into the foot traffic data to see what's driving mall performance heading into the second half of the year.

Visit Growth Across the Board

Visits to indoor malls, open-air shopping centers, and outlet malls all remained in positive YoY territory in June 2026, with indoor mall visits up 1.2%, open-air shopping center visits up 5.1%, and outlet mall visits up 1.0% compared to June 2025.

June's performance caps a strong first half of the year. Aside from a March dip, likely driven in part by calendar shifts and by the initial gas price shock, every month of 2026 has seen visit growth across all three formats – though open-air shopping centers continue to set the pace. The format has posted the strongest YoY visit growth every month this year and has hovered above 5.0% growth in both May and June, highlighting the enduring appeal of outdoor, convenience-driven retail as the weather warms up.

A Broader Customer Base

Analyzing malls' captured market audience makes the outlook for malls even more compelling heading into H2 2026. Much of the recent retail narrative has centered on a bifurcated consumer, with spending growth concentrated among higher-income households while more value-conscious consumers pull back. Mall audience data, however, suggests a different dynamic.

Across all three mall formats, the median household income (HHI) of the captured market declined modestly between June 2025 and June 2026. Combined with rising visit volumes, this suggests that malls are broadening their appeal and attracting a wider range of consumers, including more value-conscious shoppers – suggesting that malls are expanding their customer base rather than relying more heavily on affluent shoppers.The category's combination of retail, dining, entertainment, and one-stop convenience may be helping malls resonate with a broader audience in an environment where consumers remain selective about discretionary spending. 

Momentum Going Into H2 2026

With all three formats posting YoY visit growth and audiences broadening, malls enter the back half of 2026 with real momentum. As retailers and mall operators plan for the critical back-to-school and holiday seasons, the challenge will be converting this wider, more diverse audience into loyal, repeat visitors.

For more data-driven retail insights, visit placer.ai/anchor.

Article
What Prime Week 2026 Reveals About Today's Shopper
Shira Petrack
Jul 7, 2026
3 minutes

Prime Week as a Consumer Barometer

Consumers are entering the back half of 2026 under real pressure. The University of Michigan's consumer sentiment index registered 49.5 in June, the second-lowest reading in records going back to the 1970s and nearly 20% below where it sat a year earlier. According to Deloitte, roughly four in 10 Americans now exhibit deal-driven, cost-conscious habits, and close to seven in 10 retail executives view value-seeking as a structural change rather than a temporary one.

So when Amazon's Prime event ran June 23rd to 26th, alongside overlapping promotions from Walmart, Target, Best Buy, and Kohl's, the week became more than a battle for retail traffic. It became a barometer. Who shows up when the deals land, when they show up, and where they steer their trips offers a real-time read on how a pressured, deliberate consumer is actually behaving. We analyzed foot traffic across the four major chains to find out.

A Pressured Consumer Still Shows Up for a Deal

Measured against each retailer's year-to-date day-of-week average, the four major retailers analyzed all saw visits climb during Prime Week. Best Buy and Kohl's led the pack on opening day, with visits running 18.1% and 18.4% above their respective baselines on June 23. Target wasn't far behind at 16.3%, while Walmart posted a steadier 4.7% increase. And all four chains continued seeing visit gains throughout the analyzed period. 

A lift across all four chains, not just Amazon's direct competitors in one category, suggests a consumer who is responsive and cross-shopping. When promotions appear, the value-seeker turns out, and they spread those trips across whichever retailers are running deals.

Best Buy Saw the Clearest Event-Driven Lift

Isolating the event from seasonality sharpens the picture. Comparing daily visits to the prior five weeks' day-of-week average controls for longer-term trends, which matters this year because Prime Day shifted to late June, much closer to Memorial Day and Father's Day than usual and against a higher recent traffic baseline. Even on that tougher benchmark, Best Buy stood out, with visits up 12.3% on June 23 and holding double digits through Thursday. Target saw a meaningful early-week lift, while Walmart sat just below its recent baseline and Kohl's slipped to -3.9% by Friday.

Best Buy's strength against recent weeks carries the most useful read on the consumer. Electronics are big-ticket and discretionary, the kind of spending a pressured shopper might be expected to defer. But the event-driven lift suggests that consumers have not stopped making sizable purchases –  they have just made them event-dependent. 

Target and Kohl's Came Out Ahead Year-over-Year

But stacking 2026 against the comparable 2025 Prime Week (July 8th to 11th) adds another layer to the story. Target was the standout performer here, with visits up 10.3% year-over-year (YoY) on opening day and gains every single day of the event. Kohl's also outpaced last year through most of the week, while Walmart held modestly positive ground throughout.

Best Buy tells the most complex story. Even as it posted the strongest event-driven lift relative to recent weeks, its visits ran 2% to 5% below last year's Prime Week – a reminder that a strong showing against a recent baseline doesn't always translate to year-over-year growth. These YoY declines suggest that while compelling promotions can still draw shoppers into stores, they have not fully offset softer demand for discretionary electronics.

Prime Week's Offline Opportunity

Analyzing offline traffic to major retailers during Prime Day 2026 suggests that, although sentiment may be near record lows and value-seeking may now be a fixed habit, the appetite to spend is still there – although it has become more deliberate.

For more data-driven retail insights, visit placer.ai/anchor 

Article
Can Bed Bath & Beyond Make A Comeback?
Bed Bath & Beyond is returning to stores through Kirkland's and The Container Store. Here's what foot traffic data reveals about its comeback strategy.
Shira Petrack
Jul 6, 2026
5 minutes

A Different Bed Bath & Beyond Returns 

Bed Bath & Beyond returned to physical retail in August 2025, when the first store to carry the name since the chain's 2023 liquidation opened in Brentwood, Tennessee. The format signaled how much the strategy had changed. At roughly 15,000 square feet, in a former Kirkland's, the location is a fraction of the 25,000-to-50,000-square-foot stores the brand operated before bankruptcy, reflecting a deliberate move toward smaller, neighborhood-format stores.

The format shift is just one element of a broader restructuring. The name now belongs to Beyond Inc. – since renamed Bed Bath & Beyond Inc. – which is reviving the legacy brand through two distinct acquisitions. The company is acquiring Kirkland's, the home-decor chain, and converting select stores into small-format Bed Bath & Beyond Home locations, and has also agreed to acquire The Container Store and co-brand its stores as "The Container Store / Bed Bath & Beyond."

But in a category that increasingly rewards discounters and sharply differentiated retailers, is there still room for a brand like Bed Bath & Beyond, and in what form?

Before Bankruptcy, Bed Bath & Beyond Led the Offline Home Furnishing Space – But the Category Has Changed 

It is easy to forget how dominant Bed Bath & Beyond once was. In 2019, already past its heyday, it still captured the single largest share of visits to home furnishing retailers in the country, acting as the broad, generalist default for the category.

A lot has changed since. Visits to brick-and-mortar home furnishing retailers fell roughly 27% from 2019 to 2025, and within that smaller pie the leaderboard reshuffled around Bed Bath & Beyond's absence. HomeGoods now sits at the front, reflecting where the category's momentum has gone – toward off-price and sharply differentiated retailers. At the same time, no single full-price, national retailer moved into the position Bed Bath & Beyond vacated, the broad home brand that shoppers across very different incomes and life stages defaulted to. 

That open role is the opening a revived Bed Bath & Beyond is built around. The brand is betting that what failed was the format – a massive store carrying an exhaustive, full-price assortment behind a coupon, which is a format that off-price now beats on price and that specialists beat on focus. But the recognition itself, a name a wide range of shoppers still associate with outfitting a home, has remained strong, and the comeback may work if it claims the role without rebuilding the format. That is what the unusual structure is designed to do.

Bed Bath & Beyond, Former Home Furnishing Leader, Returns to a Changed Market

Share of Total Home Furnishing Visits by Chain — the 20 Largest Plus All Others — 2019 vs. 2025

Bed Bath & Beyond: 23.7%Bed Bath & Beyond — 23.7%HomeGoods: 19.3%HomeGoods — 19.3%IKEA: 11.5%IKEA — 11.5%At Home: 7.5%At Home — 7.5%World Market: 5.3%World Market — 5.3%Ashley: 4.4%Ashley — 4.4%Kirkland's: 4.0%Kirkland's — 4.0%Christmas Tree Shops: 3.7%Christmas Tree Shops — 3.7%The Container Store: 1.8%The Container Store — 1.8%Rooms To Go Furniture Store: 1.7%Rooms To Go Furniture Store — 1.7%Bob's Discount Furniture: 1.4%Bob's Discount Furniture — 1.4%Pottery Barn: 1.1%Pottery Barn — 1.1%Crate and Barrel: 1.0%Crate and Barrel — 1.0%Old Time Pottery: 1.0%Old Time Pottery — 1.0%Conn's HomePlus: 1.0%Conn's HomePlus — 1.0%La-Z-Boy: 0.9%La-Z-Boy — 0.9%Value City Furniture: 0.8%Value City Furniture — 0.8%Raymour & Flanigan Furniture Store: 0.7%Raymour & Flanigan Furniture Store — 0.7%Homesense: 0.7%Homesense — 0.7%Living Spaces: 0.7%Living Spaces — 0.7%Other: 7.8%Other — 7.8%
2019
HomeGoods: 38.3%HomeGoods — 38.3%IKEA: 11.2%IKEA — 11.2%At Home: 10.5%At Home — 10.5%World Market: 7.2%World Market — 7.2%Ashley: 5.1%Ashley — 5.1%Kirkland's: 3.0%Kirkland's — 3.0%The Container Store: 1.6%The Container Store — 1.6%Rooms To Go Furniture Store: 1.8%Rooms To Go Furniture Store — 1.8%Bob's Discount Furniture: 2.7%Bob's Discount Furniture — 2.7%Pottery Barn: 1.2%Pottery Barn — 1.2%Crate and Barrel: 1.4%Crate and Barrel — 1.4%Old Time Pottery: 0.6%Old Time Pottery — 0.6%La-Z-Boy: 1.0%La-Z-Boy — 1.0%Value City Furniture: 0.9%Value City Furniture — 0.9%Raymour & Flanigan Furniture Store: 0.9%Raymour & Flanigan Furniture Store — 0.9%Homesense: 2.9%Homesense — 2.9%Living Spaces: 1.1%Living Spaces — 1.1%RH (Restoration Hardware): 0.8%RH (Restoration Hardware) — 0.8%Norwalk Furniture: 0.6%Norwalk Furniture — 0.6%Furniture Row: 0.5%Furniture Row — 0.5%Other: 6.8%Other — 6.8%
2025
Bed Bath & BeyondHomeGoodsIKEAAt HomeWorld MarketAshleyKirkland'sChristmas Tree ShopsThe Container StoreRooms To Go Furniture StoreBob's Discount FurniturePottery BarnCrate and BarrelOld Time PotteryConn's HomePlusLa-Z-BoyValue City FurnitureRaymour & Flanigan Furniture StoreHomesenseLiving SpacesRH (Restoration Hardware)Norwalk FurnitureFurniture RowOther

Circle area is proportional to each year's total visits, which fell about 27% from 2019 to 2025. Slices show each chain's share of all home furnishing visits; the 20 largest chains are shown individually and the remainder is grouped as "Other." Bed Bath & Beyond liquidated all its stores in 2023 (its small 2025 relaunch was too recent to register here); Christmas Tree Shops (2023) and Conn's HomePlus (2024) closed all locations and have not returned. Source: Placer.ai.

Share of total U.S. home furnishing visits by chain, 2019 vs. 2025.
Retailer2019 visit share2025 visit share
Bed Bath & Beyond23.7%0.0%
HomeGoods19.3%38.3%
IKEA11.5%11.2%
At Home7.5%10.5%
World Market5.3%7.2%
Ashley4.4%5.1%
Kirkland's4.0%3.0%
Christmas Tree Shops3.7%0.0%
The Container Store1.8%1.6%
Rooms To Go Furniture Store1.7%1.8%
Bob's Discount Furniture1.4%2.7%
Pottery Barn1.1%1.2%
Crate and Barrel1.0%1.4%
Old Time Pottery1.0%0.6%
Conn's HomePlus1.0%0.0%
La-Z-Boy0.9%1.0%
Value City Furniture0.8%0.9%
Raymour & Flanigan Furniture Store0.7%0.9%
Homesense0.7%2.9%
Living Spaces0.7%1.1%
RH (Restoration Hardware)0.0%0.8%
Norwalk Furniture0.0%0.6%
Furniture Row0.0%0.5%
Other7.8%6.8%

An Unconventional Path to an Offline Comeback

Rather than reopen its own stores, Bed Bath & Beyond is returning through two retailers it is absorbing, both of which have been losing visits year over year. The declines are not one shared problem but two different ones, and the logic of the comeback is that the Bed Bath & Beyond name addresses each.

The Container Store's difficulty is frequency, with a business organized around storage and home organization – a category shoppers turn to only in occasional project bursts, and affluent customers likely have few reasons to come back between closet overhauls and moves. Co-branding the stores as Bed Bath & Beyond is meant to widen that reason to visit, folding in the everyday kitchen, bath, and bedding categories the name is known for, and lifting trip frequency without pushing away the premium shopper the chain already has.

Meanwhile, Kirkland's is a broad home-and-decor generalist without a sharp identity, sitting in the same exposed middle that off-price and specialists have been pulling apart – its stores draw a mainstream suburban shopper but offer little specific reason to choose them. Converting them to Bed Bath & Beyond Home is meant to supply that reason, a more recognized name with broader pull than the Kirkland's banner generated on its own. 

More Than a Sum of Their Parts 

Beyond improving the assortment, Bed Bath & Beyond can also boost traffic to converted Kirkland stores and co-branded The Container Stores by bringing in an audience that each chain lacks. 

The Container Store draws a narrow, premium audience organized around storage and home organization, while Kirkland's draws a broader, more middle-income suburban shopper for general home goods and decor. Analysing each chain's trade area composition as well as Bed Bath & Beyond's 2019 audience suggests that Bed Bath & Beyond can help each one reach the half of the market it currently misses: In its last pre-COVID year, Bed Bath & Beyond over-indexed both among the premium households The Container Store already draws and among the mainstream suburban families that have long anchored Kirkland's.

And for Bed Bath & Beyond, the arrangement supplies two store networks aimed at different shoppers, one more affluent, one more mainstream, reached through a single name both still recognize.

From Recognition to Retention 

At the same time, the challenges should not be understated. A recognized name is the beginning of a value proposition rather than a substitute for one, and the proposition the brand carried into bankruptcy, an exhaustive assortment paired with a coupon, is the one that ultimately failed. 

But two years after the chain closed, many consumers still think of Bed Bath & Beyond as a destination for home essentials, the kind of store associated with furnishing a first apartment, outfitting a dorm, or building a wedding registry. And familiarity has proven effective at generating first visits, as a range of revived retailers from Abercrombie to Polaroid suggests, but converting those visits into a habit is a separate question. Whether shoppers return will depend less on the name above the door than on what the reformatted stores actually offer.

For more data-driven insights, visit placer.ai/anchor 

Article
Can Endless Shrimp Fuel Red Lobster's Recovery?
Lila Margalit
Jul 2, 2026

Betting on Shrimp

When Red Lobster filed for bankruptcy in May 2024, much of the blame landed on a single menu item: a $20 Ultimate Endless Shrimp deal that proved far too popular for its own margins. The chain shuttered roughly 130 locations, was acquired by Fortress Investment Group, and brought in a new CEO to steady the brand.

So the decision to bring Endless Shrimp back in spring 2026 – this time as a limited-run promotion – wasn't an obvious one. We dove into the data to see how the relaunch is landing, and what it would take for Red Lobster's comeback to hold.

A Strong Traffic Rebound

In the weeks before the Endless Shrimp relaunch, the average number of visits to each Red Lobster location was running below year-ago levels – down by as much as 8.7% year over year (YoY) the week of April 13, and lagging the broader full-service restaurant segment.

Then came April 20. During the first full week of the Ultimate Endless Shrimp promotion, Red Lobster's per-location visits flipped sharply positive and have stayed there since, peaking at 24.3% YoY the week of April 27 and holding double-digit gains into early June – though the magnitude of the boost has gently eased over time. Notably, this outperformance came while full-service restaurant traffic remained roughly flat YoY.

Red Lobster’s Per-Location Visits Surge on Endless Shrimp — Even as It Closes Stores

YoY Change in Weekly Average Visits per Location, Red Lobster vs. Full-Service Restaurants, March–June 2026

Beyond The Promotion

The traffic surge suggests that Red Lobster's brand equity remains strong. Even after bankruptcy, store closures, and years of operational challenges, the chain was able to generate a meaningful visitation lift by bringing back one of its most recognizable promotions.

But Endless Shrimp can only do so much – and the pressures facing the chain, from elevated seafood costs to a burdensome lease portfolio, will remain even after the promotion inevitably ends. As the company continues to rightsize and improve profitability, the key question is whether its investments in menu innovation and customer experience will be enough to garner lasting customer loyalty. Will Endless Shrimp have a better ending this time around? 

Visit Placer.ai/anchor to find out.

Article
Anchored Ep 7: The Data-Driven Customer Era
cubeiQ's Zora Sentat on first-party data, retail media's untapped potential, and why human expertise still matters in an automated world.
Rebecca Bleier
Jul 1, 2026
2 minutes

Anchored Ep 7: The Data-Driven Customer Era

Zora Sentat has spent her career at the intersection of data, marketing, and commerce. As Chief Commercial Officer at cubeiQ, she's seen how businesses are – and aren't – making the most of what they know about their customers.

In the latest episode of Anchored, Zora joined Ethan Chernofsky to discuss the state of the data landscape, where retail media is falling short, and why human expertise still matters in an increasingly automated world.

Here are 5 key takeaways from the conversation:

  1. First-party data is the foundation of the next competitive advantage. Businesses are starting to recognize that customer interactions generate proprietary behavioral data sets no third party can replicate. The next frontier is leveraging that data as a foundation for new revenue channels – including advertising strategies built around both endemic and non-endemic partners.
  2. Customer centricity breaks down when information stays siloed. The biggest barrier to acting on customer data is asymmetry. When insights sit only with the marketing team, the rest of the business can't act on them. Democratizing that information across departments is what separates companies that talk about customer centricity from those that actually execute it.
  3. Data quality is the real bottleneck for AI. AI can perform every core function across any application, but its outputs are only as good as the data feeding it. As AI adoption accelerates, the role of the data supplier becomes more critical – well-compiled, deterministic, and explainable data sets are what determine whether AI outputs are actually useful.
  4. Retail media’s growth opportunity is still up for grabs. The category has been discussed long enough that expectations have outpaced execution. The untapped opportunity lies with non-endemic advertisers – brands with no products on the shelf but strong reasons to reach a retailer's audience. Until networks expand beyond their own supplier base, a significant portion of available budgets will continue to go elsewhere.
  5. Human expertise remains a genuine differentiator as agentic platforms proliferate. The push toward self-serve and automated campaign management has created an opening for service-led businesses to stand out. Clients in complex, nuanced industries still want someone who truly understands their business – and that depth of institutional knowledge is difficult to replicate with automation alone.

Full episode out now on YouTube and Spotify

Article
Summer 2026 Travel: A K-Shaped Memorial Day Kickoff
Lila Margalit
Jun 30, 2026
3 minutes

Travel Season Begins

Memorial Day weekend is the unofficial start of summer – and this year it arrived amid mounting cost pressures. Gas prices were at their highest Memorial Day level since 2022, while domestic airfare had risen more than 20% year over year – although travelers who booked early were often able to secure better deals.

That makes the holiday weekend a useful bellwether for the summer season ahead. Which corners of the travel economy are thriving, and where are consumers pulling back as budgets tighten? We dove into the data to find out.

Fewer Stops at the Pump

Visits to gas stations and convenience stores - a reasonable proxy for how much Americans are driving – fell 7.0% YoY over the four-day Memorial Day weekend, measured from Friday through Monday. The decline pushed visits below their 2021 level for the first time since the pandemic-era baseline.

The drop is even more striking when viewed against the holiday's typical pattern. Over the past four years, Memorial Day weekend has consistently generated roughly 2% to 3% more traffic than a typical weekend, measured against the average of the preceding six Friday-to-Monday periods. This year, that premium disappeared. Instead, visits ran 3.1% below the recent norm, marking the first time in at least four years that the unofficial start of summer drew fewer fuel-and-snack stops than an ordinary weekend.

This suggests that forecasts of record-setting Memorial Day travel may have overstated the strength of road-trip demand as fuel costs surged. But another possible explanation is that Americans still traveled, just not as far – an interpretation supported by the decline in travel distances across most hotel tiers (see below). Surging fuel costs may also have nudged some travelers who had planned to drive toward air travel instead.

Americans Eased Off the Gas on Memorial Day Weekend

Nationwide Gas Station Visits, Memorial Day Weekend 2026 (Fri–Mon)

Year over Year vs. 2025 7.0%
vs. 2021 Baseline First year in series 5.1%
vs. Previous Weekends Avg. of prior six Fri–Mon 3.1%
🚗

Memorial Day weekend failed to lift gas-station traffic, with visits falling below even 2021’s pandemic-era levels.

Memorial Day Weekend Indexed to 2021

Memorial Day Weekend vs. Avg of Prior Six Friday-Mondays

Air Travel Holds Steadier

And indeed, airport visits by domestic travelers in the lead up to the holiday were comparatively resilient, slipping just 0.5% YoY on the Thursday and Friday before Memorial Day.

Compared to airports' prior six-week baseline, demand heading into the holiday weekend actually increased. Airport visits during the Thursday-Friday travel rush ran 9.7% above the average of the previous six weeks, up from 8.2% in 2025 and 7.1% in 2024. That resilience was likely driven, at least in part, by travelers who secured lower fares by booking well in advance. And because air travelers tend to skew more affluent than road trippers, those who did book later may have been more willing to absorb higher travel costs despite the sticker shock.

Airport Traffic Held Flat YoY, but Pre-Holiday Surge vs. Prior Weeks Kept Growing

Major Airport Visits During Lead-Up to Memorial Day Weekend (Thu–Fri)

Year-over-Year Change

2024 10.0%
2025 0.8%
2026 0.5%

Lift vs. Prior Six Thursday–Fridays

Although airport traffic remained flat YoY, the pre-holiday surge was more pronounced against a backdrop of softer recent demand, with visits running 9.7% above the prior six Thursday–Friday average.

A K-Shaped Check-In

Hotels, meanwhile, saw declines in domestic traveler visitation across all tiers as some travelers likely looked for ways to reduce lodging costs, whether by staying with friends and family, choosing lower-cost accommodations, or taking shorter trips.

But the pullback was far from uniform. Economy hotels took the hardest hit, with visits down 7.2% YoY – the steepest decline of any segment. Midscale, upper-midscale, and upscale properties landed in the middle, posting declines between 4.3% and 5.0%. At the top end of the market, the softness was more limited: Upper-upscale hotels slipped just 2.2%, while luxury hotels declined 2.7%.

The same K-shaped pattern showed up in how far guests were willing to travel. The share of hotel visitors coming from more than 100 miles away declined across nearly every tier – most sharply at the lower end of the market. Only luxury hotels saw their share of long-distance guests actually increase by 1.2 percentage points – showing that affluent domestic travelers were still traveling the distance. 

Luxury and Upper Upscale Hotels Proved Most Resilient Amid Industry-Wide Traffic Declines

Memorial Day Weekend (Fri–Mon): May 22–25 ’26 vs. May 23–26 ’25, U.S.

Hotel Visits, Year-over-Year Change

Economy7.2%
Midscale5.0%
Upper Midscale4.4%
Upscale4.3%
Upper Upscale2.2%
Luxury2.7%

Visits slipped across every hotel class, but the high end held up best – and luxury was the only segment to draw a larger share of guests from 100+ miles away.

Percentage Point Change* in Share of Visitors From 100+ Miles Away, 2026 vs. 2025

*A percentage-point change is the difference between the two years’ shares – e.g., Luxury rising from 51.3% to 52.5% is a 1.2-point gain.

A K-Shaped Summer Ahead?

The unofficial start of summer revealed a widening split in how Americans allocate their travel spending. Driving-related stops and budget hotels bore the brunt of the pullback, while air travel and higher-end lodging continued to hold steady.

Whether this divide narrows or widens will depend largely on the path of gas prices and consumer confidence. As fuel costs ease, will budget-conscious travelers return to the road in greater numbers? Will air travel rebound, and will hotel visitation follow?

For more data-driven consumer and travel insights, visit Placer.ai/anchor.

Reports
INSIDER
Pricing Strategies Driving Restaurant Visits in 2024
Dive into the data to explore the state of the restaurant industry in 2024 and see how leading chains are navigating the challenges posed by rising prices.
September 26, 2024
7 minutes

Dining in 2024 (So Far)

The restaurant space has experienced its fair share of challenges in recent years – from pandemic-related closures to rising labor and ingredient costs. Despite these hurdles, the category is holding its own, with total 2024 spending projected to reach $1.1 trillion by the end of the year.

And an analysis of year-over-year (YoY) visitation trends to restaurants nationwide shows that consumers are frequenting dining establishments in growing numbers – despite food-away-from-home prices that remain stubbornly high.

Overall, monthly visits to restaurants were up nearly every month this year compared to the equivalent periods of 2023. Only in January, when inclement weather kept many consumers at home, did restaurants see a significant YoY drop. Throughout the rest of the analyzed period, YoY visits either held steady or grew – showing that Americans are finding room in their budgets to treat themselves to tasty, hassle-free meals.

Still, costs remain elevated and dining preferences have shifted, with consumers prioritizing value and convenience – and restaurants across segments are looking for ways to meet these changing needs. This white paper dives into the data to explore the trends impacting quick-service restaurants (QSR), full-service restaurants (FSR), and fast-casual dining venues – and strategies all three categories are using to stay ahead of the pack. 

Dollar-Driven Dining Decisions 

Overall, the dining sector has performed well in 2024, but a closer look at specific segments within the industry shows that fast-casual restaurants are outperforming both QSR and FSR chains. 

Between January and August 2024, visits to fast-casual establishments were up 3.3% YoY, while QSR visits grew by just 0.7%, and FSR visits fell by 0.3% YoY. As eating out becomes more expensive, consumers are gravitating toward dining options that offer better perceived value without compromising on quality. Fast-casual chains, which balance affordability with higher-quality ingredients and experiences, have increasingly become the go-to choice for value-conscious diners.

Fast-casual restaurants also tend to attract a higher-income demographic. Between January and August 2024, fast-casual restaurants drew visitors from Census Block Groups (CBGs) with a weighted median household income of $78.2K – higher than the nationwide median of $76.1K. (The CBGs feeding visits to these restaurants, weighted to reflect the share of visits from each CBG, are collectively referred to as their captured market). 

Perhaps unsurprisingly, quick-service restaurants drew visitors from much less affluent areas. But interestingly, despite their pricier offerings, full-service restaurants also drew visitors from CBGs with a median HHI below the nationwide baseline. While fast-casual restaurants likely attract office-goers and other routine diners that can afford to eat out on a more regular basis, FSR chains may serve as special occasion destinations for those with more moderate means. 

Who Can Afford to Raise Prices?

Though QSR, FSR, and fast-casual spots all seek to provide strong value propositions, dining chains across segments have been forced to raise prices over the past year to offset rising food and labor costs. This next section takes a look at several chains that have succeeded in raising prices without sacrificing visit growth – to explore some of the strategies that have enabled them to thrive.

Shake Shack: Drawing Affluent Audiences 

The fast-casual restaurant space attracts diners that are on the wealthier side – but some establishments cater to even higher earners. One chain of note is NYC-based burger chain Shake Shack, which features a captured market median HHI of $94.3K. In comparison, the typical fast-casual diner comes from areas with a median HHI of $78.2K. 

Shake Shack emphasizes high-quality ingredients and prices its offerings accordingly. The chain, which has been expanding its footprint, strategically places its locations in affluent, upscale, and high-traffic neighborhoods – driving foot traffic that consistently surpasses other fast-casual chains. And this elevated foot traffic has continued to impress, even as Shake Shack has raised its prices by 2.5% over the past year. 

Texas Roadhouse: Thriving Through Price Hikes

Steakhouse chain Texas Roadhouse has enjoyed a positive few years, weathering the pandemic with aplomb before moving into an expansion phase. And this year, the chain ranked in the top five for service, food quality, and overall experience by the 2024 Datassential Top 500 Restaurant Chain.

Like Shake Shack, Texas Roadhouse has raised its prices over the past year – three times – while maintaining impressive visit metrics. Between January and August 2024, foot traffic to the steakhouse grew by 9.7% YoY, outpacing visits to the overall FSR segment by wide margins. 

This foot traffic growth is fueled not only by expansion but also by the chain's ability to draw traffic during quieter dayparts like weekday afternoons, while at the same time capitalizing on high-traffic times like weekends. Some 27.7% of weekday visits to Texas Roadhouse take place between 3:00 PM and 6:00 PM – compared to just 18.9% for the broader FSR segment – thanks to the chain’s happy hour offerings early dining specials. And 43.3% of visits to the popular steakhouse take place on Saturdays and Sundays, when many diners are increasingly choosing to splurge on restaurant meals, compared to 38.4% for the wider category.

QSR Limited-Time Offers (LTOs) to the Rescue

Though rising costs have been on everybody’s minds, summer 2024 may be best remembered as the summer of value – with many quick-service restaurants seeking to counter higher prices by embracing Limited-Time Offers (LTOs). These LTOs offered diners the opportunity to save at the register and get more bang for their buck – while boosting visits at QSR chains across the country. 

Hardee’s August Combo Deal: A Recipe for Loyalty

Limited time offers such as discounted meals and combo offers can encourage frequent visits, and Hardee’s $5.99 "Original Bag" combo, launched in August 2024, did just that. The combo allowed diners to mix and match popular items like the Double Cheeseburger and Hand-Breaded Chicken Tender Wraps, offering both variety and affordability. And visits to the chain during the month of August 2024 were 4.9% higher than Hardee’s year-to-date (YTD) monthly visit average.

August’s LTO also drove up Hardee’s already-impressive loyalty rates. Between May and July 2024, 40.1% to 43.4% of visits came from customers who visited Hardee’s at least three times during the month, likely encouraged by Hardee’s top-ranking loyalty program. But in August, Hardee’s share of loyal visits jumped to 51.5%, highlighting just how receptive many diners are to eating out – as long as they feel they are getting their money’s worth. 

McDonald’s Special Meal Deal

McDonald’s launched its own limited-time offer in late June 2024, aimed at providing value to budget-conscious consumers. And the LTO – McDonald’s foray into this summer’s QSR value wars – was such a resounding success that the fast-food leader decided to extend the deal into December. 

McDonald’s LTO drove foot traffic to restaurants nationwide. But a closer look at the chain’s regional captured markets shows that the offer resonated particularly well with “Young Urban Singles” – a segment group defined by Spatial.ai's PersonaLive dataset as young singles beginning their careers in trade jobs. McDonald's locations in states where the captured market shares of this demographic surpassed statewide averages by wider margins saw bigger visit boosts in July 2024 – and the correlation was a strong one.  

For example, the share of “Young Urban Singles” in McDonald’s Massachusetts captured market was 56.0% higher than the Massachusetts statewide baseline – and the chain saw a 10.6% visit boost in July 2024, compared to the chain's statewide H1 2024 monthly average. But in Florida, where McDonald’s captured markets were over-indexed for “Young Urban Singles” by just 13% compared to the statewide average, foot traffic jumped in July 2024 by a relatively modest 7.3%. 

These young, price-conscious consumers, who are receptive to spending their discretionary income on dining out, are not the sole driver of McDonald’s LTO foot traffic success. Still, the promotion’s outsize performance in areas where McDonald’s attracts higher-than-average shares of Young Urban Singles shows that the offering was well-tailored to meet the particular needs and preferences of this key demographic. 

Michelin Star Success 

While QSR, fast-casual, and FSR chains have largely boosted foot traffic through deals and specials, reputation is another powerful way to attract diners. Restaurants that earn a coveted Michelin Star often see a surge in visits, as was the case for Causa – a Peruvian dining destination in Washington, D.C. The restaurant received its first Michelin Star in November 2023, a major milestone for Chef Carlos Delgado.

The Michelin Star elevated the restaurant's profile, drawing in affluent diners who prioritize exclusivity and are less sensitive to price increases. Since the award, Causa saw its share of the "Power Elite" segment group in its captured market increase from 24.7% to 26.6%. Diners were also more willing to travel for the opportunity to partake in the Causa experience: In the six months following the award, some 40.3% of visitors to the restaurant came from more than ten miles away, compared to just 30.3% in the six months prior.

These data points highlight the power of a Michelin Star to increase a restaurant’s draw and attract more affluent audiences – allowing it to raise prices without losing its core clientele. Wealthier diners often seek unique culinary experiences, where price is less of a concern, making these establishments more resilient to inflation than more venues that serve more price-sensitive customers.

The Final Plate

Dining preferences continue to evolve as restaurants adapt to a rapidly changing culinary landscape. From the rise in fast-casual dining to the benefits of limited-time offers, the analyzed restaurant categories are determining how to best reach their target audiences. By staying up-to-date with what people are eating, these restaurant categories can hope to continue bringing customers through the door. 

INSIDER
The Rising Stars: Six Metro Areas Welcoming Young Professionals
Find out which metro areas are seeing positive net migration and discover what might be drawing newcomers to these cities.
September 23, 2024
3 minutes

The COVID-19 pandemic – and the subsequent shift to remote work – has fundamentally redefined where and how people live and work, creating new opportunities for smaller cities to thrive. 

But where are relocators going in 2024 – and what are they looking for? This post dives into the data for several CBSAs with populations ranging from 500K to 2.5 million that have seen positive net domestic migration over the past several years – where population inflow outpaces outflow. Who is moving to these hubs, and what is drawing them? 

CBSAs on the Rise

The past few years have seen a shift in where people are moving. While major metropolitan areas like New York still attract newcomers, smaller cities, which offer a balance of affordability, livability, and career opportunities, are becoming attractive alternatives for those looking to relocate. 

Between July 2020 and July 2024, for example, the Austin-Round Rock-Georgetown, TX CBSA, saw net domestic migration of 3.6% – not surprising, given the city of Austin’s ranking among U.S. News and World Report’s top places to live in 2024-5. Raleigh-Cary, NC, which also made the list, experienced net population inflow of 2.6%. And other metro areas, including Fayetteville-Springdale-Rogers, AR (3.3%), Des Moines-West Des Moines, IA (1.4%), Oklahoma City, OK (1.1%), and Madison, WI (0.6%) have seen more domestic relocators moving in than out over the past four years.

All of these CBSAs have also continued to see positive net migration over the past 12 months – highlighting their continued appeal into 2024.

Younger and Hungrier

What is driving domestic migration to these hubs? While these metropolitan areas span various regions of the country, they share a common characteristic: They all attract residents coming, on average, from CBSAs with younger and less affluent populations. 

Between July 2020 and July 2024, for example, relocators to high-income Raleigh, NC – where the median household income (HHI) stands at $84K – tended to hail from CBSAs with a significantly lower weighted median HHI ($66.9K). Similarly, those moving to Austin, TX – where the median HHI is $85.4K – tended to come from regions with a median HHI of $69.9K. This pattern suggests that these cities offer newcomers an aspirational leap in both career and financial prospects.

Moreover, most of these CBSAs are drawing residents with a younger weighted median age than that of their existing residents, reinforcing their appeal as destinations for those still establishing and growing their careers. Des Moines and Oklahoma City, in particular, saw the largest gaps between the median age of newcomers and that of the existing population.

Housing and Jobs: Upgrading and Improving

Career opportunities and affordable housing are major drivers of migration, and data from Niche’s Neighborhood Grades suggests that these CBSAs attract newcomers due to their strong performance in both areas. All of the analyzed CBSAs had better "Jobs" and "Housing" grades compared to the regions from which people migrated. For example, Austin, Texas received the highest "Jobs" rating with an A-, while most new arrivals came from areas where the "Jobs" grade was a B. 

While the other analyzed CBSAs showed smaller improvements in job ratings, the combination of improvements in both “Jobs” and “Housing” make them appealing destinations for those seeking better economic opportunities and affordability.

Final Grades

Young professionals may be more open than ever to living in smaller metro areas, offering opportunities for cities like Austin and Raleigh to thrive. And the demographic analysis of newcomers to these CBSAs underscores their appeal to individuals seeking job opportunities and upward mobility. 

Will these CBSAs continue to attract newcomers and cement their status as vibrant, opportunity-rich hubs for young professionals? And how will this new mix of population impact these growing markets?

Visit Placer.ai to keep up with the latest data-driven civic news. 

INSIDER
Redefining Retail Spaces: Lessons from the C-Store Category
Dive into the data to see how convenience stores are redefining retail spaces.
September 16, 2024
5 minutes

Convenience stores, or c-stores, have been one of the more exciting retail categories to watch over the past few years. The segment has undergone significant shifts, embracing more diverse offerings like fresh food and expanded dining options, while also exploring new markets and adapting to changing consumer needs. We looked at the recent foot traffic data to see what this category's successes reveal about the current state of brick-and-mortar retail.

Seasonal Stops Along The Way

Convenience stores are increasingly viewed not only as places to fuel up, but as affordable destinations for quick meals, snacks, and other necessities. And analyzing monthly visits to the category shows that it is continuing to benefit from its positioning as a stop for food, fuel, and in some cases, tourism. 

Despite lapping a strong H1 2023, visits to the category either exceeded last year’s levels or held steady during all but one of the first eight months of 2024 – highlighting the segment’s ongoing strength. Only in January 2024 did C-stores see a slight YoY dip, likely reflecting a weather-induced exaggeration of the segment’s normal seasonality. 

Indeed, examining monthly fluctuations in visits to c-stores (compared to a January 2021 baseline) shows that foot traffic to the category tends to peak in summer months – perhaps driven by summer road trips and vacations – and slow down significantly in winter. Given summer’s importance for convenience stores, the category’s August YoY visit bump is a particularly promising indication of c-stores’ robust positioning this year.  

Regional Chains Expanding Their Reach

While some C-store chains, like 7-Eleven, have a nationwide presence, others are concentrated in specific areas of the country. But as the popularity of C-stores continues to grow, regional chains like Wawa, Buc-ee’s, and Sheetz are expanding into new territories, broadening their reach.

Wawa, a beloved brand with roots in Pennsylvania, has become synonymous with its fresh sandwiches, coffee, and a highly loyal customer base. Wawa has been a major player in the c-store space in recent years, with a revamped menu driving ever-stronger foot traffic to its Mid-Atlantic region stores. Between January and August 2024, YoY visits to the chain were mostly elevated. And the chain is now venturing into states like Florida – where its store count has grown significantly over the past few years – as well as Georgia and Alabama. 

Meanwhile, Texas favorite Buc-ee’s, though known for its enormous stores and mind boggling array of dining options, has a relatively small footprint – but that might be changing. The chain, which also outpaced its already-strong 2023 performance this year, is opening locations in Arkansas and North Carolina, further building on its reputation as a destination for travelers. And Sheetz, another regional chain with a strong presence in Pennsylvania, is also expanding, with plans to open locations in Southern states like North Carolina and Tennessee.

Taking the Pulse of Statewide Dwell Times

This trend toward regional expansion offers significant opportunities for growth, not only by increasing store count, but also by reaching new consumer bases and target audiences. Customer behavior differs between markets – and by expanding into new areas, c-stores can tap into unique local visitation patterns.  

One metric that highlights local differences in consumer behavior is dwell time, or the amount of time a customer spends inside a convenience store per visit. In some regions, visitors tend to move in and out quickly, while in others, customers linger for longer periods of time.

Analyzing convenience store dwell times by state highlights substantial differences in visitor behavior. During the first eight months of 2024, coastal states (with the exception of Oregon) tended to see shorter average dwell times (between 7.5 and 11.8 minutes). On the other hand, in states like Wyoming, Montana, and North Dakota, average dwell times ranged between 21.2 and 28.2 minutes. 

Interestingly, the states with the longest dwell times also have some of the highest percentages of truck traffic on interstate highways – suggesting that these longer stops are perhaps made by long-haul truckers looking for a place to shower, relax, and grab a bite to eat. 

Limited-Time Options

Even as regional favorites expand their reach, nationwide classic 7-Eleven is taking steps to further cement its growing role as a prime grab-and-go food and beverage destination. And like other dining destinations, the chain relies on limited-time offers (LTOs) to fuel excitement – and visits. 

One of the most iconic, and beloved c-store LTOs is 7-Eleven’s Slurpee Day, which falls each year on July 11th. The event, during which all 7-Eleven locations hand out free slurpees, tends to drive significant upticks in foot traffic – and this year was no exception. Visits to the convenience store jumped by a whopping 127.3% on July 11th, 2024 relative to the YTD daily visit average – proving that good deals will bring customers in the door.

A Strong Year for Convenience Stores

The convenience store sector continues building on the impressive growth seen in 2023. As many chains double down on expanding both their regional presence and their offerings, will they continue to drive growth in the coming years?

Visit Placer.ai to keep up with the latest data-driven convenience store updates. 

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