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The beauty industry’s reign over specialty retail may be slowly coming to an end in 2025. In the post-pandemic retail economy, beauty had been an outlier as it continued to grow visitation despite declines in other discretionary categories and a general pullback in retail demand. Beauty retailers were primed for the interaction of mass and prestige beauty growth; brands at both the low and high end benefited as consumers' appetite for make up and skincare exploded.
But in 2024, consumers began to shift their focus away from beauty and back towards other discretionary categories, such as apparel and home furnishings. At the same time, we’ve also observed more caution amongst consumers surrounding all discretionary demand. Beauty tends to do well during times of economic uncertainty; items are small and generally less expensive than other discretionary purchases like shoes or accessories.
However, the category’s sustained success over the past few years may have run out, even as consumers look for value and small indulgences. Beauty executives warned of these headwinds in early 2024, and Placer’s visit trends have corroborated the softening of trends across the industry.
2024 visits to beauty and self care retail chains grew 1.5% versus the previous year, compared to 18% growth in 2023 and 17% growth in 2022. There was a true shift in momentum of this industry over the last year, and the deceleration of growth is in stark contrast to the industry’s flourishing in the immediate post-pandemic years.
When we put this into the context of broader discretionary retail, the trends in beauty counter those of apparel and home furnishings, who accelerated their rebounds throughout last year. There are a myriad of reasons for these changes in 2024, but major beauty brands have shared a drop-off in demand and waning sales, signs that point to changing consumer behavior instead of a shift in channel preference from physical to digital.
Ulta Beauty had been driving much of the growth of the beauty industry, due to its positioning as a destination for both mass and prestige beauty products. This business model, which served it well over the past few years, also exposed some potential hurdles as demand decelerated in 2024. Ulta’s visit growth in 2024 was just 1.9% year-over-year (2.5% YoY growth for Q4 2024), which surpassed other beauty chains, but slowed dramatically compared to previous trends.
A potential source of Ulta’s visit growth declaration could be one of its greatest opportunities over the past few years; its shop-in-shop partnership with Target. The two chains attract similar consumer demographics and align in their value offerings to shoppers. Looking at Placer’s cross visitation analysis, among visitors to Ulta Beauty, those who also visited Target increased from 86.9% in 2022 to 90.1% in 2024. Ulta visitors may be choosing to visit an Ulta outpost in Target more frequently than in the past, due to the convenience. But, that increase in visits to Target may be cannibalizing visit frequency to standalone Ulta Beauty locations.
Another change to Ulta Beauty’s overall visitation comes from the distribution of visitors to the retail chain. There were declines in the share of visits to Ulta from wealthier, suburban, and younger consumer segments, which account for the largest consumer bases for the retailer. There have been slight increases in the share of visits by Blue Collar Families and diverse shopper segments, but those consumers are likely to be more constrained in purchasing power than Ulta’s core shoppers.
Overall, the beauty space’s journey in 2024 is likely an indicator of what’s to come, especially for the larger chains. One retailer that has been the exception to the rule is Bluemercury, which Placer selected as a 10 Top Brands to Watch in 2025. For the remainder of the industry, retailers must find their reason for consumers to visit, despite a potential decline in demand for the category.
Two of the biggest sporting events of the year – the Super Bowl and the Daytona 500 – took place in February 2025. We dove into the location analytics and demographic characteristics of visitors for both events to find out who attends the Big Game and the Great American Race.
Super Bowl tickets aren’t cheap, and combined with elevated travel costs, attending the game comes with a hefty price tag. So it may be no surprise that “Ultra Wealth Families” – Spatial.ai: Personalive segment for the nation’s wealthiest households – are consistently the largest segment within the stadiums’ captured markets* on game day. The same trend persists for NFL’s conference championships, indicating that regardless of the region in which the biggest games are played, fans in attendance come from relatively similar, affluent households.
*A venue’s captured market is derived by the census block groups (CBGs) from which the venue draws its visitors, weighted by the share of visits from each, and thus reflects the population that actually visits the venue.
Visitors to the Daytona 500, it seems, are a more diverse cohort. Although the race is the most prestigious in NASCAR, tickets are available at price-points that suit a variety of budgets. And analyzing the visitor base of Daytona International Speedway on race day in 2025 reveals that the event’s relative affordability seemed to have attracted visitors from all walks of life: The venue’s trade area included a wide range of psychographic segments – ranging from the wealthiest families to retirement-age folks on a budget – demonstrating the diversity of the audience in attendance.
Analysis of the 2025 Super Bowl and Daytona 500’s trade areas, which reflect the regions from which the venues received visitors on the day, reveals other key differences between the events’ attendees.
As was the case for previous Super Bowls, the 2025 Super Bowl at the Caesars Superdome in New Orleans, LA drew visitors from the country’s major metro areas – and from some of the wealthiest – including New York City, Los Angeles, San Francisco, and Miami. The trade area also revealed elevated attendance from the teams’ home regions – Kansas City, MO and Philadelphia, PA – likely by the squads’ die-hard fans, and robust visitation from the host region (the New Orleans area), as local football fans appeared to take advantage of the opportunity to attend a Super Bowl close to home.
The 2025 Daytona 500's trade area, however, revealed a more tilted regional distribution of visitors. Although the event did draw fans from all over the country, most of the Daytona International Speedway attendees came from the Eastern United States, and Florida in particular – which hosts the race every year. This suggests that while the Daytona 500 attracts visitors from all over the country, the event is particularly popular among locals.
Want more data-driven event insights? Visit Placer.ai.
Wondering why Dave's Hot Chicken is reportedly in talks to sell itself to Roark Capital for $1 billion? One key reason is its strong growth potential. In 2024, chicken chains outpaced the broader QSR category in both new restaurant openings and increased visits per location. Dave's Hot Chicken stands out among them, with Placer's data showing it was one of the top performers in visit-per-location growth among chains with more than 100 locations last year.
The Kroger Company is one of the largest grocery retailers in the U.S, and the company continues to play a key role in the supermarket industry in 2025. We dove into traffic data for the company as a whole and for its leading banners to understand what 2025 may hold in store for the corporation.
Kroger and its variety of banners play a key role in the U.S. grocery landscape, with the company receiving around 16% of all visits to grocery stores nationwide (excluding non-traditional grocers such as superstores and wholesale clubs). And although Kroger’s visit share varies by state, the company receives more than a quarter of all grocery visits in 18 states, including four states – West Virginia, Utah, Colorado, and Kentucky – where Kroger receives more than half of the state’s grocery visits.
It seems, then, that the company is positioned to continue having a major impact on the U.S. grocery market in 2025 – even without the addition of Alberstons’ grocery portfolio.
The company’s recent visit performance also highlights Kroger’s ongoing resilience within an evolving grocery landscape. Traffic data shows that overall visits to Kroger chains held steady in 2024, with yearly visits just 1.3% lower than in 2023.
And the visit stability continued into 2025, with year-over-year (YoY) visits up every week in January 2025 just slightly below 2024 levels in February 2025 – indicating that shoppers are remaining loyal to Kroger’s chains amidst the inflationary environment.
Kroger operates a variety of banners, each catering to different regional markets and consumer segments. And analyzing 2024 visit data for Kroger’s largest chains shows overall stability across the portfolio – although some banners experienced slightly stronger growth while others did post minor visit gaps.
California-based Food 4 Less led the way with a 2.5% YoY visit increase in 2024, and Colorado-based King Soopers posted YoY visit growth as well. Smith’s, which operates in most of the West, Ralphs in California, and Harris Teeter in the Southeast and Mid-Atlantic stayed within one percentage point of their 2023 visit performance. Arizona-based Fry’s and the company’s namesake banner Kroger also remained close to their 2023 traffic levels, while Fred Meyer and Pick ‘n Save saw minimal YoY visit gaps.
Kroger’s steady foot traffic highlights its strong consumer loyalty and adaptability. And as the grocery sector continues to shift, the company’s ability to maintain its stable performance across its portfolio and regions of operations will ensure it maintains its status as a grocery giant in 2025 and beyond.
For more data-driven retail insights, visit placer.ai.
Walmart’s recent acquisition of the Pittsburgh, PA-area Monroeville Mall signals a new chapter for the retail giant, creating opportunities for both Walmart and the mall itself. Why did Walmart choose this particular property, what makes it such an appealing prospect – and what might the company do with the space?
We dove into the data to find out.
Unsurprisingly, shoppers also interact differently with malls – including the Monroeville Mall purchased by Walmart – than they do with Walmart. In 2024, for example, 39.4% of indoor mall visits nationwide took place on weekends, compared to just 33.6% for Walmart. Mall shoppers were also more likely to travel further for their visits and stay longer, partly due to the entertainment and dining options malls typically offer. (Monroeville Mall, for instance, is home to a Cinemark movie theater). By moving into the mall space, Walmart stands to reach a new kind of shopper, both demographically and behaviorally.
Why did Walmart choose to begin its foray into malls with the Monroeville Mall? Foot traffic data points to a unique balance here: The Monroeville Mall audience is different enough to expand Walmart’s reach, yet still similar in ways that could make it easier to convert new shoppers.
Analyzing Walmart’s trade areas with demographic data from STI: PopStats, for example, reveals that, on average, indoor mall shoppers tend to be more affluent than Walmart shoppers. In 2024, the median household income (HHI) of Walmart’s captured market was $64.5K – noticeably below the indoor mall median of $88.5K. But Monroeville Mall’s captured market had a median HHI of $62.8K – slightly below that of local Walmarts in the Pittsburgh, PA CBSA. Monroeville shoppers were also more likely to visit Walmart than shoppers at other malls, suggesting a natural overlap between the two visitor bases.
At the same time, Monroeville Mall offers Walmart access to new audience segments. In 2024, Monroeville Mall’s captured market showed significantly higher proportions of “Singles and Starters” and “Suburban Style” visitors (the latter encompassing middle-aged, suburban families with upscale incomes). Meanwhile, its share of the older “Autumn Years” segment – though still high – was smaller than that of Walmart’s base, highlighting the opportunity to engage a wider range of demographics.
Walmart has yet to announce specific plans for its new acquisition – though some have speculated that its partnership with Cypress Equities to “reimagine” the space signals a mix of retail, entertainment, and other amenities. Location analytics hint at several potential directions Walmart might pursue.
As consumers have changed their shopping habits, many malls have doubled down on experiential offerings – including on-site gyms, which deliver regular, repeat visits. And location analytics show that adding a fitness club to the Monroeville property may be especially beneficial for Walmart. Over the past year, Monroeville visitors were more likely to visit leading gym chains like Planet Fitness, Anytime Fitness, and LA Fitness compared to the average mall-goer nationwide.
And examining some of Monroeville Mall’s successful tenants highlights additional potential strategies for Walmart. Malls have faced considerable headwinds in recent years, and the downturn appears to have impacted the Monroeville Mall as well, with overall foot traffic dipping somewhat year over year (YoY) in 2024. But some tenants – including Barnes & Noble and Harbor Freight Tools – saw YoY visit upticks.
Visits to entertainment-focused offerings also increased, with the complex’s Full Throttle Adrenaline Park logging a 6.1% YoY foot traffic boost. And taking a broader look at the consumer habits of Monroeville visitors reveals an affinity for eatertainment: In 2024, 14.3% of Monroeville Mall-goers frequented a Dave & Busters, compared to just 7.4% for indoor mall visitors nationwide.
While Walmart’s ultimate intentions for Monroeville Mall remain under wraps, location analytics reveal a world of possibilities. And as retail continues to shift, Monroeville Mall may stand as a powerful case study of how a traditional big-box brand can successfully bridge into the mall space, capturing new audiences and invigorating a retail property ready for reinvention.
For more data-driven retail insights, visit Placer.ai.
In February 2024, Gap Inc. hired Zac Posen as Creative Director, tasking the designer with revitalizing the companies’ portfolio of brands. A year later, we analyzed the data to understand where the company stands today and uncover untapped opportunities for growth.
In 2024, visits to most Gap brands declined slightly compared to 2023, with the company’s four banners collectively experiencing a year-over-year (YoY) traffic dip of 3.5%.
Athleta outperformed the other three brands as well as the overall apparel (excluding off-price and department stores) average, with yearly visits up 0.2% and positive quarterly traffic growth for two of the four quarters. Old Navy came in second, starting the year strong with a 4.2% YoY increase in Q1 visits and ending 2024 with Q4 visits down just 2.4% – outperforming the industry’s YoY dip of 3.3%. And though Gap did lag slightly behind the overall apparel average, the brand managed to stay relatively close to its 2023 visit levels, indicating that its performance is stabilizing.
Meanwhile, Banana Republic experienced the sharpest visit declines with 2024 traffic down 9.6% YoY – indicating that the brand continues to face significant challenges.
Banana Republic’s 2024 performance continues a multi-year trend of declining traffic, despite the brand’s relatively affluent consumer base – an audience that, in theory, should have positioned the brand to weather the current inflationary environment more effectively.
But the brand may be positioning itself for a comeback. Last year, Banana Republic underwent a leadership change, with Gap Inc. CEO Richard Dixon stating that “2024 will be about getting back to the basics.” The brand has been redesigning select stores and leaning into influencer marketing with the goal of “reestablishing the brand to thrive in the premium lifestyle space.”
And as return to office mandates continue to roll in – reinvigorating the long dormant demand for business casual and office wear – the chain is well positioned for a comeback.
Location intelligence analysis also reveals an additional growth opportunity. Banana Republic is the only Gap banner without a dedicated sportswear line. Athleta specializes in athletic wear, Gap offers GapFit, and Old Navy’s activewear line has been a core component of the banner’s success in recent years.
But the data indicates that Banana Republic shoppers are just as active as visitors of the other Gap banners – in fact, cross-visit data suggests that those who shop at Banana Republic frequent fitness chains at similar rates as Athleta customers.
Analyzing cross-visitation to leading sporting goods retailers also indicates high demand for sportswear among Banana Republic shoppers: Consumers who visit Banana Republic visit Dick’s Sporting Goods and Academy Sports + Outdoors at higher rates than Gap Shoppers, and visit lululemon and REI at higher rates than both Gap and Old Navy visitors. This data strongly suggests that Banana Republic customers would likely embrace an expanded product mix that includes premium athleisure and sportswear.
While Gap Inc. already offers premium women’s activewear through its Athleta brand, none of Gap Inc.’s existing brands cater to the growing demand for premium men’s athletic wear. Expanding Banana Republic’s offerings to include a high-end athleisure line – with a specific focus on menswear – could help the brand carve out a niche in this fast-growing segment while leveraging its existing customer base’s interest in performance apparel.
Beyond product expansion, this move could align with Banana Republic’s broader repositioning efforts, reinforcing its identity as a premium lifestyle brand that caters to both professional and active lifestyles. Given the increasing overlap between workwear and athleisure, a thoughtfully designed sportswear line could also strengthen Banana Republic’s appeal to younger, fashion-conscious consumers who seek versatility in their wardrobes.
As Gap Inc. navigates its next phase under Zac Posen’s creative leadership, identifying and leveraging untapped opportunities—such as Banana Republic’s athleisure potential—will be critical for reinvigorating the company’s portfolio. By strategically diversifying its offerings, Gap Inc. can not only address shifting consumer preferences but also carve out a more competitive position in an evolving retail landscape.
For more data-driven retail insights, visit placer.ai/blog.
Walmart, Target, and Costco are three of the most popular retailers in the country, drawing millions of shoppers through their doors each day. Each of these retail giants boasts distinct strengths and strategies that cater to their unique customer bases, allowing them to thrive in a highly competitive market.
This white paper takes a closer look at some of the factors that are helping the three chains flourish. How does Walmart’s positioning as a family-friendly retailer help it drive visits in its more competitive markets? How can Target leverage its reach to drive more loyal visits? And what does the increase in young shoppers frequenting membership warehouse clubs mean for Costco?
We dove into the location analytics to explore these questions further.
Examining monthly visitation patterns for the three retail giants shows Costco’s wholesale club model leading the way with consistent year-over-year (YoY) visit growth – ranging from 6.1% in stormy January 2024 to 13.3% in June. Family favorite Walmart followed closely behind, seeing YoY foot traffic growth during all but two months, when visits briefly trailed slightly behind 2023 levels before rebounding.
Target, meanwhile, had a slower start to the year, with visits trending below 2023 levels for most of January to April. Over this same period (the three months ending May 2024), Target reported a 3.7% decline in YoY comparable sales. But since then, things have begun to turn around for the chain, with YoY visits rising in May (2.5%), June (8.9%), and July (4.7%). This renewed visit growth into the second half of the year bodes well for the superstore – and the ongoing back-to-school season may well push visits up further as the summer winds down.
For all three chains, Q2 2024’s visit success has likely been bolstered in part by summer deals and intensifying price wars – as the retailers slash prices to woo inflation-weary consumers back to the store.
Over the past few years, consumer behaviors have been changing rapidly in response to shifting economic conditions. This next section explores some of these changes at Walmart, Target, and Costco, to better understand what may be driving these shifts.
One way that consumers have traditionally responded to inflation and other headwinds has been through the adoption of mission-driven shopping – making fewer, but longer, trips to retailers, so that every visit counts. Superstores and wholesale clubs, which offer one-stop shopping experiences, have long been prime destinations for these extended shopping trips. And even during periods when visits have lagged, these retailers have often benefited from extended dwell times – leading to bigger basket sizes.
A look at changes in average dwell times at Walmart and Target suggests that as YoY visits have picked up, dwell times have come down – perhaps reflecting a normalization of consumers’ shopping patterns. With inflation stabilizing and gas prices lower than they were in 2022 and 2023, customers may feel less pressure to consolidate shopping trips than they have in recent years.
In contrast, Costco’s comparatively long dwell times have remained stable over the past several years. The warehouse club’s bulk offerings, plentiful free samples, and inexpensive food court encourage shoppers to spend more time browsing the aisles than they would at other retailers. And even if mission-driven shopping continues to subside, Costco customers will likely keep on making extra-long shopping trips.
While inflation is cooling faster than expected, prices remain high, and new players are stepping into the retail space occupied by Walmart, Target, and Costco – especially dollar stores. Though higher-income customers increasingly rely on the three retail giants for many of their purchases, customers of more modest means are often drawn to the rock-bottom prices offered at dollar stores.
And analyzing the cross-shopping patterns of visitors to Walmart, Target, and Costco shows that growing shares of visitors to the three behemoths also visit Dollar Tree on a regular basis. In Q2 2019, the share of visitors to Walmart, Target, and Costco who frequented Dollar Tree at least three times ranged between 9.8% and 13.7%. But by Q2 2024, that share rose to 16.7%-21.6%.
Dollar Tree is leaning into this increased interest among superstore shoppers. Over the past year, Dollar Tree added some 350 Dollar Tree locations, even as it shuttered nearly 400 Family Dollar stores. And the chain recently acquired the leases of some 170 99 Cents Only Stores – offering Dollar Tree access to a customer base accustomed to buying everything from groceries to household goods. As Dollar Tree continues to grow its footprint and expand its food offerings, the chain will be better positioned than ever to provide a real challenge to Walmart, Target, and Costco.
Still, the three retail giants each have unique offerings that distinguish them from dollar stores. This next section examines what sets Walmart, Target, and Costco apart – and how they can continue to strengthen their competitive edge.
With competition on the rise, Walmart, Target, and Costco must display agility in navigating an ever-evolving market landscape. This section dives into the data for each chain’s more successful metro areas to see what factors are helping them outperform nationwide averages – and what metrics the retailers can harness to try to replicate these results nationwide.
Target recently expanded its Target Circle Rewards program, rolling out three new tiers for its 100 million members. And this focus on loyalty has proven successful for the chain. Demographic and visitation data reveal a strong correlation between the median household incomes (HHIs) of Target locations’ captured markets across CBSAs (core-based statistical areas), and their share of loyal visitors in Q2 2024: CBSAs where Target locations’ captured markets had higher median HHIs also tended to draw more repeat monthly visitors.
Target’s captured markets in the Los Angeles-Long Beach-Anaheim, LA CBSA, for example, featured a median HHI of $89.8K in Q2 2024 – and 48.0% of the chain’s LA visitors frequented a Target at least twice a month during the quarter. Target stores in the Chicago-Naperville-Elgin, IL-IN-WI CBSA, where the chain’s captured markets had a median HHI of $88.7K in Q2 2024, also had a loyalty rate of 48.0%.
Target generally attracts a more affluent audience than Walmart. And even as the superstore slashes prices to attract more price-conscious consumers, the retailer is also taking steps likely to enhance its popularity among higher-income households. In April 2024, Target debuted a paid membership tier within its loyalty program offering perks like same-day delivery for a fee. Maintaining and expanding these premium offerings will be key for Target as it seeks to attract more affluent customers and replicate its high-performing results in CBSAs nationwide.
The persistent inflation of the past few years, while challenging for some retailers, has also created new opportunities – particularly for wholesalers. Membership warehouse clubs, including Costco, are gaining popularity among younger shoppers, a cohort often looking for new ways to stretch their more limited budgets. An October 2023 survey revealed that nearly 15% of respondents aged 18 to 24 and 17% of those aged 25 to 30 shop at Costco.
A closer look at some of Costco’s best-performing CBSAs for YoY visit-per-location growth highlights the significance of these younger shoppers: In H1 2024, the company’s YoY visit-per-location growth was strongest in areas with higher-than-average shares of young urban singles.
For example, the San Diego-Chula Vista-Carlsbad, CA CBSA experienced visit-per-location growth of 10.4% YoY in H1 2024, while the nationwide average stood at 7.9%. And the CBSA’s share of Young Urban Singles, defined by the Spatial.ai: PersonaLive dataset as “singles starting their careers in trade and service jobs,” was 12.1%, well above Costco’s nationwide average of 7.3%.
Walmart is a one-stop shop for everything from affordable groceries to clothing to home furnishings, making it especially popular among families. The retailer actively courts this segment with baby offerings designed to meet the needs of both kids and parents, virtual offerings in the metaverse, and collectible toys.
And visitation data reveals a connection between the extent of different Walmart locations’ YoY visit growth and the share of households with children in their captured markets.
In H1 2024, nationwide visits to Walmart increased by 4.1% YoY, while the share of households with children in the chain’s overall captured market hovered just under the nationwide baseline. But in some CBSAs where Walmart outpaced this nationwide growth, the retail giant also proved especially adept at attracting parental households – outpacing relevant statewide baselines.
In Boston-Cambridge-Newton, MA, for example, Walmart experienced 5.0% YoY visit growth in H1 2024 – while the share of households with children in the chain’s local captured market stood 7% above the Massachusetts state average. And in Grand Rapids-Kentwood, MI, where Walmart’s share of parental households outpaced the Minnesota state average by an even wider 15% margin, the retailer saw impressive 7.3% YoY visit growth. This pattern repeated itself in other metro areas, suggesting that there may be a correlation between local Walmart locations’ visit growth and their relative ability to draw households with children.
Walmart can continue solidifying its market position by leaning into its family-oriented offerings and expanding its footprint in regions with growing populations of young families.
Walmart, Target, and Costco all experienced YoY visit growth in the final months of H1 2024, with Costco leading the way. And though the three chains still face considerable challenges, each one brings unique strengths to the table. By continuously innovating and responding to changing market conditions, Walmart, Target, and Costco can not only overcome obstacles but also leverage them to reinforce their market positions and drive continued growth.
The first Lollapalooza – a four-day music festival – took place in 1991. Chicago’s Grant Park became the event’s permanent home (at least in the United States) in 2005, drawing thousands of revelers and music fans to the park each year.
This year, the festival once again demonstrated its powerful impact on the city. On August 1st, 2024, visits to Grant Park surged by 1,313.2% relative to the YTD daily average, as crowds converged on the park to see Chappell Roan’s much-anticipated performance. And during the first three days of the event, the event drew significantly more foot traffic than in 2023 – with visits up 18.9% to 35.9% compared to the first three days of last year’s festival (August 3rd to 5th, 2023).
Lollapalooza led to a dramatic spike in visits to Grant Park – and it also attracted a different type of visitor compared to the rest of the year.
Analyzing Grant Park’s captured market with Spatial.ai’s PersonaLive dataset reveals that Lollapalooza attendees are more likely to belong to the “Young Professionals” and “Ultra Wealthy Families” segment groups than the typical Grant Park visitor.
By contrast, the “Near-Urban Diverse Families” segment group, comprising middle-class diverse families living in or near cities, made up only 6.5% of visitors during the festival, compared to 12.0% during the rest of the year.
Additionally, visitors during Lollapalooza came from areas with higher HHIs than both the nationwide baseline of $76.1K and the average for park visitors throughout the year. Understanding the demographic profile of visitors to the park during Lollapalooza can help planners and city officials tailor future events to these segment groups – or look for ways to make the festival accessible to a wider range of music lovers.
Lollapalooza’s impact on Chicago extended beyond the boundaries of Grant Park, with nearby hotels seeing remarkable surges in foot traffic. The Congress Plaza Hotel on South Michigan Avenue witnessed a staggering 249.1% rise in visits during the week of July 29, 2024, compared to the YTD visit average. And Travelodge on East Harrison Street saw an impressive 181.8% increase. These spikes reflect the festival’s draw not just for locals but for out-of-town visitors who fill hotels across the city.
The North Michigan Avenue retail corridor also enjoyed a significant increase in foot traffic during the festival, with visits on Thursday, August 1st 56.0% higher than the YTD Thursday visit average. On Friday, August 2nd, visits to the corridor were 55.7% higher than the Friday visit average. These numbers highlight Lollapalooza’s role in driving economic activity across Chicago, as festival-goers venture beyond the park to explore the city’s vibrant retail and hospitality offerings.
City parks often serve as community hubs, and Flushing Meadows Corona Park in Queens, NY, has been a major gathering point for New Yorkers. The park hosted one of New York’s most beloved summer concerts – Governors Ball – which moved from Governors Island to Flushing Meadows in 2023.
During the festival (June 9th -11th, 2024), musicians like Post Malone and The Killers drew massive crowds to the park, with visits soaring to the highest levels seen all year. On June 9th, the opening day of the festival, foot traffic in the park was up 214.8% compared to the YTD daily average, and at its height, on June 8th, the festival drew 392.7% more visits than the YTD average.
The park also hosted other big events this summer – a July 21st set by DMC helped boost visits to 185.1% above the YTD average. And the Hong Kong Dragon Boat Festival on August 3rd and 4th led to major visit boosts of 221.4% and 51.6%, respectively.
These events not only draw large crowds, but also highlight the park’s role as a space where cultural and civic life can find expression, flourish, and contribute to the health of local communities.
Analyzing changes in Flushing Meadows Corona Park’s trade area size offers insight into how far people are willing to travel for these events. During Governors Ball, for example, the park’s trade area ballooned to 254.5 square miles, showing the festival's wide appeal. On July 20th, by contrast, when the park hosted several local bands and DJs, the trade area was a much more modest 57.0 square miles.
Summer events drive community engagement, economic activity, and civic pride. Cities that invest in their parks and event hubs, fostering lively and inclusive spaces, can create lasting value for both residents and visitors, enriching the cultural and social life of urban areas.
For more data-driven civic stories, visit Placer.ai.
The pandemic and economic headwinds that marked the past few years presented the multi-billion dollar hotel industry with significant challenges. But five years later, the industry is rallying – and some hotel segments are showing significant growth.
This white paper delves into location analytics across six major hotel categories – Luxury Hotels, Upper Upscale Hotels, Upscale Hotels, Upper Midscale Hotels, Midscale Hotels, and Economy Hotels – to explore the current state of the American hospitality market. The report examines changes in guest behavior, personas, and characteristics and looks at factors driving current visitation trends.
Overall, visits to hotels were 4.3% lower in Q2 2024 than in Q2 2019 (pre-pandemic). But this metric only tells part of the story. A deeper dive into the data shows that each hotel tier has been on a more nuanced recovery trajectory.
Economy chains – those offering the most basic accommodations at the lowest prices – saw visits down 24.6% in Q2 2024 compared to pre-pandemic – likely due in part to hotel closures that have plagued the tier in recent years. Though these chains were initially less impacted by the pandemic, they were dealt a significant blow by inflation – and have seen visits decline over the past three years. As hotels that cater to the most price-sensitive guests, these chains are particularly vulnerable to rising costs, and the first to suffer when consumer confidence takes a hit.
Luxury Hotels, on the other hand, have seen accelerated visit growth over the past year – and have succeeded in closing their pre-pandemic visit gap. Upscale chains, too, saw Q2 2024 visits on par with Q2 2019 levels. As tiers that serve wealthier guests with more disposable income, Luxury and Upscale Hotels are continuing to thrive in the face of headwinds.
But it is the Upper Midscale level – a tier that includes brands like Trademark Collection by Wyndham, Fairfield by Marriott, Holiday Inn Express by IHG Hotels & Resorts, and Hampton by Hilton – that has experienced the most robust visit growth compared to pre-pandemic. In Q2 2024, Upper Midscale Hotels drew 3.5% more visits than in Q2 2019. And during last year’s peak season (Q3 2023), Upper Midscale hotels saw the biggest visit boost of any analyzed tier.
As mid-range hotels that still offer a broad range of amenities, Upper Midscale chains strike a balance between indulgence and affordability. And perhaps unsurprisingly, hotel operators have been investing in this tier: In Q4 2023, Upper Midscale Hotels had the highest project count of any tier in the U.S. hotel construction and renovation pipeline.
The shift in favor of Upper Midscale Hotels and away from Economy chains is also evident when analyzing changes in relative visit share among the six hotel categories.
Upper Midscale hotels have always been major players: In H1 2019 they drew 28.7% of overall hotel visits – the most of any tier. But by H1 2024, their share of visits increased to 31.2%. Upscale Hotels – the second-largest tier – also saw their visit share increase, from 24.8% to 26.1%.
Meanwhile, Economy, Midscale, and Upper Upscale Hotels saw drops in visit share – with Economy chains, unsurprisingly, seeing the biggest decline. Luxury Hotels, for their parts, held firmly onto their piece of the pie, drawing 2.8% of visits in H1 2024.
Who are the visitors fueling the Upper Midscale visit revival? This next section explores shifts in visitor demographics to four Upper Midscale chains that are outperforming pre-pandemic visit levels: Trademark Collection by Wyndham, Holiday Inn Express by IHG Hotels & Resorts, Fairfield by Marriott, and Hampton by Hilton.
Analyzing the captured markets* of the four chains with demographics from STI: Popstats (2023) shows variance in the relative affluence of their visitor bases.
Fairfield by Marriott drew visitors from areas with a median household income (HHI) of $84.0K in H1 2024, well above the nationwide average of $76.1K. Hampton by Hilton and Trademark Collection by Wyndham, for their parts, drew guests from areas with respective HHIs of $79.6K and $78.5K – just above the nationwide average. Meanwhile, Holiday Inn Express by IHG Hotels & Resorts drew visitors from areas below the nationwide average.
But all four brands saw increases in the median HHIs of their captured markets over the past five years. This provides a further indication that it is wealthier consumers – those who have had to cut back less in the face of inflation – who are driving hotel recovery in 2024.
(*A chain’s captured market is obtained by weighting each Census Block Group (CBG) in its trade area according to the CBG’s share of visits to the chain – and so reflects the population that actually visits the chain in practice.)
Much of the Upper Midscale visit growth is being driven by chain expansion. But in some areas of the country, the average number of visits to individual hotel locations is also on the rise – highlighting especially robust growth potential.
Analyzing visits to existing Upper Midscale chains in four metropolitan areas with booming tourism industries – Salt Lake City, UT, Palm Bay, FL, San Diego, CA, and Richmond, VA – shows that these markets feature robust untapped demand.
Utah, for example, has emerged as a tourist hotspot in recent years – with millions of visitors flocking each year to local destinations like Salt Lake City to see the sights and take in the great outdoors. And Upper Midscale hotels in the region are reaping the benefits. In H1 2024, the overall number of visits to Upper Midscale chains in Salt Lake City was 69.4% higher than in H1 2019. Though some of this increase can be attributed to local chain expansion, the average number of visits to each individual Upper Midscale location in the area also rose by 12.5% over the same period.
Palm Bay, FL (the Space Coast) – another tourist favorite – is experiencing a similar trend. Between H1 2019 and H1 2024, overall visits to local Upper Midscale hotel chains grew by 36.4% – while the average number of visits per location increased a substantial 16.9%. Given this strong demand, it may come as no surprise that the area is undergoing a hotel construction boom. Upper Midscale hotels in other areas with flourishing tourism sectors, like San Diego, CA and Richmond, VA, are seeing similar trends, with increases in both overall visits and and in the average number of visits per location.
Though Economy chains have underperformed versus other categories in recent years, the tier does feature some bright spots. Some extended-stay brands in the Economy tier – hotels with perks and amenities that cater to the needs of longer-stay travelers – are succeeding despite category headwinds.
Choice Hotels’ portfolio, for example, includes WoodSpring Suites, an Economy chain offering affordable extended-stay accommodations in 35 states. In H1 2024, the chain drew 7.7% more visits than in the first half of 2019 – even as the wider Economy sector continued to languish. InTown Suites, another Economy extended stay chain, saw visits increase by 8.9% over the same period.
And location intelligence shows that the success of these two chains is likely being driven, in part, by their growing appeal to young, well-educated professionals. In H1 2019, households belonging to Spatial.ai: PersonaLive’s “Young Professionals” segment made up 9.6% of WoodSpring Suites’ captured market. But by H1 2024, the share of this group jumped dramatically to 13.3%. At the same time, InTown Suites saw its share of Young Professionals increase from 12.0% to 13.4%.
Whether due to an affinity for prolonged “workcations” (so-called “bleisure” excursions) or an embrace of super-commuting, younger guests have emerged as key drivers of growth for the extended stay segment. And by offering low–cost accommodations that meet the needs of these travelers, Economy chains can continue to grow their share of the pie.
The hospitality industry recovery continues – led by Upper Midscale Hotels, which offer elevated experiences that don’t break the bank. But today’s market has room for other tiers as well. By keeping abreast of local visitation patterns and changing consumer profiles, hotels across chain scales can personalize the visitor experience and drive customer satisfaction.
