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Kohl's (KSS) brick-and-mortar stores continue to play in the company's overall business strategy. During the company's first fiscal quarter (ending May 3rd, 2025), in-store comparable sales declined 2.6% year-over-year – aligning closely with the 2.8% same-store visit decline between February and April 2025 – while digital sales fell 7.7%. And while the visit gap has widened slightly since – between May and July 2025, same-store visits declined 3.4% YoY – in-store traffic trends continue to outperform Kohl’s full-year guidance, which anticipated a 4.0% to 6.0% drop in comparable store sales.
The recent softness can be partially attributed to a sector-wide slowdown in June retail traffic, as shoppers who had pulled forward purchases to avoid anticipated tariff-driven price hikes reduced their shopping activity in June. The wider macroeconomic uncertainty also appears to be hitting mid-market discretionary retailers like Kohl's particularly hard, as many middle-income shoppers continue to trade down to value-forward chains and high-income shoppers gravitate to luxury brands.
Macy's (M) reported a 2.0% YoY decline in comparable sales on an owned basis for its first quarter of 2025 (ending May 3rd 2025) – consistent with the 2.2% YoY decline in combined same-store visits at its three major banners (Macy's, Bloomingdale's, and Bluemercury) between February and April 2025.
Like for Kohl's, Macy's same-store visit gap widened in recent months, with combined visits to the three banners down 4.0% YoY between May and July 2025. The company's namesake banner, Macy's, saw the largest traffic declines, while visits to its luxury banners Bloomingdale's and Bluemercury generally increased YoY between May and July 2025. This likely reflects the different economic pressures facing visitors to the Macy's brand: The chain serves a more budget-conscious demographic, with a median household income of $87.7K in H1 2025 in its trade areas, while Bloomingdale's and Bluemercury attract higher-income shoppers with median household incomes of $126.5K and $123.0K, respectively.
This divergence highlights how economic uncertainty is creating a tale of two retails – where luxury resilience and mass market vulnerability are impacting competitive dynamics across Macy's portfolio as well as in the wider retail space.
The softer visit trends at Kohl's and the performance gap between Macy's luxury banners and its namesake brand highlights the challenges faced by mid-market discretionary banners in 2025. As discretionary spending continues to face pressure, retailers serving the middle market may need to adapt their strategies to compete for increasingly budget-conscious consumers.
To see up-to-date department store visit trends, try Placer's free Industry Trends tool.
While consumer confidence has rebounded slightly in July, many customers are still prioritizing value-centric retail. And perhaps driven by this continued focus on value, off-price apparel chains Burlington (BURL), Ross Dress for Less (ROST), and Citi Trends (CTRN) generally experienced foot traffic and loyalty growth between April and July 2025, an encouraging metric as the critical back-to-school season ramps up.
Overall visits to Burlington, Ross, and Citi Trends increased YoY in Q2 2025 as value-forward chains continue to benefit from shoppers' increasingly budget-conscious preferences.
Burlington saw the largest increase in overall growth (+8.0% YoY), driven in part by the company's ambitious expansion plan for 2025. Ross also added new stores in 2025, helping drive a 5.8% increase in overall visits. And Citi Trends succeeded in boosting visits 4.1% YoY while maintaining a similar sized fleet.
Citi Trends' capacity to drive growth without expansion comes across when comparing the three chains' same-store visit trends. Citi Trends led with a 4.7% growth YoY, followed by Ross and Burlington which also enjoyed elevated visits, at 3.6% and 2.5%, respectively, compared to 2024.
Monthly visits showed similar growth patterns – and although traffic trends softened in June, likely driven by the retail correction following April and May’s pull-forward of demand, visits rebounded quickly the following month.
The recent increases in visits are not just due to expansions or to the acquisition of new customers. The rates of returning visitors in 2025 are higher than they were at the same periods of 2024, indicating that off-price retailers are strengthening their domination over the brick-and-mortar apparel space.
The increase in visitor frequency is likely driven by a combination of today's shoppers' extreme value orientation – with some consumers likely trading down from traditional apparel – and by the treasure hunt experience created by these chains. Shoppers know that the inventory can change significantly from week to week, which incentivizes frequent trips.
Ross in particular appears to excel in attracting high shares of repeat visitors, perhaps thanks to the relatively high median household income in the chain's trade area ($73.0K compared to $68.6K for Burlington and $47.8K for Citi Trends). This could mean that Ross's visitors have a larger discretionary budget to spend on affordable luxuries – such as off-price apparel.
The three off-price retailers continue to thrive, driven by high rates of loyal visitors and store expansions. Will visits continue to grow through back-to-school and into the holiday season?
For the latest data-driven foot traffic insights, visit Placer.ai/anchor.
The home improvement segment continues to face challenges in 2025, but a deeper look into the data for Home Depot and Lowe's reveals a nuanced story of sector-wide headwinds, divergent brand performances, and potential signs of recovery.
Existing-home sales, which can often serve as a powerful indicator for how the home improvement retail sector may behave, are at some of their lowest rates in years. This housing market softness has translated into lowered consumer activity at project-driven stores like The Home Depot. Visits to the home improvement chain were down by -3.9% YoY in Q1 2025 before moderating to a 2.2% decline in Q2.
Monthly visit data offers a more granular view of Home Depot's performance. Despite a sharp YoY decline of 9.2% in February – likely due to inclement weather and the leap year comparison – visits recovered quickly. By July, foot traffic was down by just 2.5% YoY.
These trends point to a cautious stabilization, perhaps driven by shifting economic realities. With home equities up roughly 6% YoY and over half of U.S. homes at least 40 years old, homeowners are undertaking necessary repairs – and Home Depot's status as a contractor hub may help boost visits as economic concerns cool. The company is also leaning into its strengths and driving sales through other channels, such as its B2B offerings, helping position it for growth as market conditions improve.
Lowe's also faced a challenging first half of 2025, with foot traffic trends mirroring the broader home improvement sector's struggles. Quarterly visits declined by 3.7% in Q1 and 3.8% in Q2 on a year-over-year (YoY) basis, reflecting persistent pressure on consumer spending. But visit gaps narrowed by the end of Q2, and by July 2025 were just 1.1% lower than in July 2024.
Like Home Depot, Lowe's was likely impacted by the economic uncertainties and a slower housing market. But unlike Home Depot, Lowe’s still relies on DIYers for the majority of its business. Executives blamed unfavorable weather for pushing back the spring home improvement season, which led to softer DIY performance at Lowe’s in their first fiscal quarter (ending May 2nd 2025) and may have contributed to Lowe's underperformance relative to Home Depot.
Drilling down into regional foot traffic trends for Home Depot and Lowe’s in July reveals that success in the home improvement sector in 2025 is highly localized. Even during the recent challenging period, both chains experienced pockets of YoY visit growth, particularly clustered in parts of the Midwest and Southeast. For Home Depot, traffic trends were strongest in North Dakota, where YoY visits grew by 7.6% – but visit growth was clustered throughout the region. Lowe’s also enjoyed visit growth across several states, with its strongest performance centered in Midwestern states like Indiana (+4.4%) and Kentucky (+2.8%).
These geographic patterns highlight how demand in the home improvement segment shows significant variance by market, with both chains appearing to benefit in areas with steadier home sales. This is a reminder that, while nationwide visits are lower than in previous years, pockets of strong local demand can still provide a significant boost for each brand.
Moving forward, the home improvement segment has plenty of ways to adapt to a softening economic environment and slowing home sales. Will home improvement visits pick up? Or will housing market challenges continue to spill over to foot traffic?
Visit Placer.ai/anchor for the latest data-driven retail insights.
The Lollapalooza festival, held annually in Chicago's Grant Park, is one of the world's most iconic music events. We dove into the location intelligence data to explore how the festival impacts tourism to the Windy City – and understand the characteristics and preferences of the audience that flocks to the city each year.
The festival acts as a powerful magnet for tourists, particularly those from nearby regions. During Lollapalooza, the number of domestic tourists to Chicago (i.e., out-of-market visitors traveling more than 50 miles) surged by 180.7% compared to an average Thursday through Sunday – and by 43.8% compared to the already-busy summer period of June and July.
But a closer look at the data reveals that the greatest increase came from visitors living 50 to 100 miles away, with a massive 343.3% increase over the 12-month average. In contrast, the smallest increase stemmed from long-distance travelers journeying 250 miles or more, with visits up just 145.7% from the average. This strong local pull shows that Lollapalooza is a regional tourism powerhouse, driving an incredible surge in visits from a concentrated market that views the festival as a premiere, must-attend event.
This substantial influx of tourists also brought a more affluent crowd than usual. Summer – peak Chicago tourist season – attracts a slightly wealthier crowd than the rest of the year. But the median household income (HHI) of visitors’ home areas hit $89.7K during Lollapalooza, a clear jump from both the June-July average of $83.9K and the 12-month average of $82.5K.
The festival’s audience is also more diverse than its reputation might suggest. The share of “Young Professionals” in the visitor mix rose to 16.6% during Lollapalooza, up from 14.5% during the summer, while the share of “Ultra Wealthy Families” climbed to 7.6% from 6.4% and the share of “Sunset Boomers” rose to 5.1% from 4.7%. The increase in these segments shows the festival’s broad appeal, attracting not just young people but also older, established, and affluent families.
In addition to being wealthier, Lollapalooza attendees had a distinctly different lifestyle profile. Compared to both the 12-month and summer averages, visitors were more likely to be married couples and to enjoy wine and good coffee. Notably, the share of visitors who worked from home increased to 18.7% during the festival, compared to a 17.0% summertime benchmark. These lifestyle markers signal a premium, high-value consumer that presents an ideal audience for local businesses and sponsors looking to create targeted on-site experiences, from specialized pop-up cafes to wine-tasting events.
Overall, these findings highlight Lollapalooza’s potent role in supercharging Chicago’s tourism sector. Beyond the simple boost in overall visitor numbers, the festival draws a more affluent and distinctive demographic than the typical summer crowd – making it a powerful economic engine for the city.
For more data-driven insights, visit placer.ai/anchor.
For many Americans, Walmart functions as a grocer and essential-goods provider. Target’s competitive advantage, meanwhile, lies in higher-margin discretionary categories – stylish home goods, affordable fashion, and exclusive brand collaborations. In the face of ongoing macroeconomic pressures, both retailers are adopting elements of each other’s approaches: Walmart is seeking to elevate its image and expand discretionary offerings through a rebrand, while Target is ramping up its focus on essentials. But Q2 2025 location intelligence data reveals that the two brands’ immediate challenges remain distinctly different.
Walmart has been thriving in recent months, exceeding analyst expectations with solid sales growth driven largely by a profitable e-commerce segment. Last quarter (ending April 30th, 2025), Walmart U.S. posted comparable sales growth (excluding fuel) of +4.5%, with e-commerce contributing approximately 3.5 percentage points to that growth. And in June 2025, the company built on this momentum with the debut of its “Walmart, Who Knew” campaign – part of a strategic rebranding highlighting expanded, premium product offerings alongside enhanced e-commerce capabilities – such as one-hour express delivery and an online marketplace of over half a billion items.
Against this backdrop, Walmart’s stable YoY foot traffic – hovering between +0.8% and -1.6% monthly May through July – is a powerful signal of its continued strength. The data validates the company’s omnichannel strategy, indicating an ability to grow its digital business without materially sacrificing its foundational in-store visitor base.
In contrast, Target has faced meaningful challenges, with YoY same-store visit gaps ranging from 2.2% to 9.7% since February 2025. Like Walmart, Target’s online growth has been a bright spot – last quarter, the company reported a 4.7% increase in digital comp sales, aided by more than 35% growth in same-day delivery. But this was not enough to offset a 5.7% decline in in-store comp sales. And though consumer reactions to Target’s recent policy updates do appear to have contributed to the retailer’s softening YoY performance, persistent challenges point to a more fundamental shift in consumer preferences amid discretionary cutbacks.
Both Walmart and Target are borrowing elements of each other’s playbooks. But consumer visitation data shows that while Walmart and Target can learn from each other, they service fundamentally different shopping missions.
Walmart’s vast scale and extensive grocery selection make it a prime destination for habitual, necessity-driven shopping. Between May and July 2025, about 34.0% of shoppers visited Walmart at least four times a month. Target’s 14% frequent visitor share, on the other hand, reflects its role as a more occasional destination centered on discovery-led shopping experiences – such as its successful Kate Spade collaboration, hailed by the company as the most successful design collab in a decade. While strengthening essentials plays to the current economic climate and likely contributed to the modest increase in Target’s frequent visitors over the past year, the retailer’s future success depends on sharpening – not blurring – its core strengths.
Walmart’s foot traffic stability combined with proven ecommerce growth positions it well to continue outperforming, especially as consumer caution favors essentials and convenience. Furthermore, the retailer’s rebranding and push into broader, discretionary categories may help attract higher-income consumers who are trading down.
Target, for its part, faces a more difficult strategic balancing act in the months ahead. Augmenting its offerings with compelling essentials will be critical. But as demonstrated by the strong performance of retailers like Five Below and T.J. Maxx, there still exists a healthy market for discretionary treasure hunting. Ultimately, Target’s ability to reignite growth will depend on its success in rejuvenating its competitive edge in the discretionary market – a task likely to be further complicated by anticipated tariffs.
For more data-driven retail insights, follow Placer.ai/anchor.
The office recovery is back in full swing. Major employers such as Samsung, Google, and Starbucks have tightened return-to-office (RTO) policies in recent months. And though hybrid work remains prevalent across industries, Q2 2025 saw a majority of Fortune 100 employees subject to full-time in-office mandates – up from just 5.0% in Q2 2023.
In June, accumulating RTO mandates helped shrink the post-pandemic office visit gap to 27.4% compared to the same period in 2019. And July 2025 set a new record for office attendance, with visits down just 21.8% relative to July 2019 (both Julys had 22 working days) – making it the single busiest in-office month since COVID.
Stark regional differences remain, however, between major business hubs nationwide. New York City, where many employees are subject to the stricter in-office requirements of the finance world, saw positive (+1.3%) year-over-six-year (Yo6Y) office foot traffic growth in July 2025 – a first since Placer.ai began tracking these trends. Miami, which has developed a thriving financial sector of its own, followed closely behind, effectively closing its visit gap with a 0.1% lag.
Atlanta and Dallas also made considerable headway – both markets saw visit gaps dip below 20% compared to 2019. Meanwhile, Denver – an emerging hub for tech startups and one of the most remote-friendly labor markets in the U.S. – took up the rear, while San Francisco inched up two notches in the rankings, beating out both Denver and Los Angeles.
Indeed, San Francisco appears to be in the midst of a major revival, with rising rents, improving public sentiment, and waves of new restaurant, retail, and small business openings breathing fresh life into a city once dismissed as stuck in a “doom loop”. And in July 2025, the City by the Bay once again topped the year-over-year (YoY) office recovery charts, outpacing all other analyzed hubs with remarkable 21.6% visit growth – more tangible evidence of the progress San Francisco continues to make.
If past experience is any guide, the road to office recovery will continue to be anything but linear. RTO policies remain far from uniform, and hybrid work continues to serve as a key baseline for many organizations. Still, July 2025 seems to mark a meaningful RTO tipping point, with numerous markets making substantial progress toward pre‐COVID office foot traffic levels.
Follow Placer.ai/anchor for more office visitation insights.
Walmart, Target, and Costco are three of the most popular retailers in the country, drawing millions of shoppers through their doors each day. Each of these retail giants boasts distinct strengths and strategies that cater to their unique customer bases, allowing them to thrive in a highly competitive market.
This white paper takes a closer look at some of the factors that are helping the three chains flourish. How does Walmart’s positioning as a family-friendly retailer help it drive visits in its more competitive markets? How can Target leverage its reach to drive more loyal visits? And what does the increase in young shoppers frequenting membership warehouse clubs mean for Costco?
We dove into the location analytics to explore these questions further.
Examining monthly visitation patterns for the three retail giants shows Costco’s wholesale club model leading the way with consistent year-over-year (YoY) visit growth – ranging from 6.1% in stormy January 2024 to 13.3% in June. Family favorite Walmart followed closely behind, seeing YoY foot traffic growth during all but two months, when visits briefly trailed slightly behind 2023 levels before rebounding.
Target, meanwhile, had a slower start to the year, with visits trending below 2023 levels for most of January to April. Over this same period (the three months ending May 2024), Target reported a 3.7% decline in YoY comparable sales. But since then, things have begun to turn around for the chain, with YoY visits rising in May (2.5%), June (8.9%), and July (4.7%). This renewed visit growth into the second half of the year bodes well for the superstore – and the ongoing back-to-school season may well push visits up further as the summer winds down.
For all three chains, Q2 2024’s visit success has likely been bolstered in part by summer deals and intensifying price wars – as the retailers slash prices to woo inflation-weary consumers back to the store.
Over the past few years, consumer behaviors have been changing rapidly in response to shifting economic conditions. This next section explores some of these changes at Walmart, Target, and Costco, to better understand what may be driving these shifts.
One way that consumers have traditionally responded to inflation and other headwinds has been through the adoption of mission-driven shopping – making fewer, but longer, trips to retailers, so that every visit counts. Superstores and wholesale clubs, which offer one-stop shopping experiences, have long been prime destinations for these extended shopping trips. And even during periods when visits have lagged, these retailers have often benefited from extended dwell times – leading to bigger basket sizes.
A look at changes in average dwell times at Walmart and Target suggests that as YoY visits have picked up, dwell times have come down – perhaps reflecting a normalization of consumers’ shopping patterns. With inflation stabilizing and gas prices lower than they were in 2022 and 2023, customers may feel less pressure to consolidate shopping trips than they have in recent years.
In contrast, Costco’s comparatively long dwell times have remained stable over the past several years. The warehouse club’s bulk offerings, plentiful free samples, and inexpensive food court encourage shoppers to spend more time browsing the aisles than they would at other retailers. And even if mission-driven shopping continues to subside, Costco customers will likely keep on making extra-long shopping trips.
While inflation is cooling faster than expected, prices remain high, and new players are stepping into the retail space occupied by Walmart, Target, and Costco – especially dollar stores. Though higher-income customers increasingly rely on the three retail giants for many of their purchases, customers of more modest means are often drawn to the rock-bottom prices offered at dollar stores.
And analyzing the cross-shopping patterns of visitors to Walmart, Target, and Costco shows that growing shares of visitors to the three behemoths also visit Dollar Tree on a regular basis. In Q2 2019, the share of visitors to Walmart, Target, and Costco who frequented Dollar Tree at least three times ranged between 9.8% and 13.7%. But by Q2 2024, that share rose to 16.7%-21.6%.
Dollar Tree is leaning into this increased interest among superstore shoppers. Over the past year, Dollar Tree added some 350 Dollar Tree locations, even as it shuttered nearly 400 Family Dollar stores. And the chain recently acquired the leases of some 170 99 Cents Only Stores – offering Dollar Tree access to a customer base accustomed to buying everything from groceries to household goods. As Dollar Tree continues to grow its footprint and expand its food offerings, the chain will be better positioned than ever to provide a real challenge to Walmart, Target, and Costco.
Still, the three retail giants each have unique offerings that distinguish them from dollar stores. This next section examines what sets Walmart, Target, and Costco apart – and how they can continue to strengthen their competitive edge.
With competition on the rise, Walmart, Target, and Costco must display agility in navigating an ever-evolving market landscape. This section dives into the data for each chain’s more successful metro areas to see what factors are helping them outperform nationwide averages – and what metrics the retailers can harness to try to replicate these results nationwide.
Target recently expanded its Target Circle Rewards program, rolling out three new tiers for its 100 million members. And this focus on loyalty has proven successful for the chain. Demographic and visitation data reveal a strong correlation between the median household incomes (HHIs) of Target locations’ captured markets across CBSAs (core-based statistical areas), and their share of loyal visitors in Q2 2024: CBSAs where Target locations’ captured markets had higher median HHIs also tended to draw more repeat monthly visitors.
Target’s captured markets in the Los Angeles-Long Beach-Anaheim, LA CBSA, for example, featured a median HHI of $89.8K in Q2 2024 – and 48.0% of the chain’s LA visitors frequented a Target at least twice a month during the quarter. Target stores in the Chicago-Naperville-Elgin, IL-IN-WI CBSA, where the chain’s captured markets had a median HHI of $88.7K in Q2 2024, also had a loyalty rate of 48.0%.
Target generally attracts a more affluent audience than Walmart. And even as the superstore slashes prices to attract more price-conscious consumers, the retailer is also taking steps likely to enhance its popularity among higher-income households. In April 2024, Target debuted a paid membership tier within its loyalty program offering perks like same-day delivery for a fee. Maintaining and expanding these premium offerings will be key for Target as it seeks to attract more affluent customers and replicate its high-performing results in CBSAs nationwide.
The persistent inflation of the past few years, while challenging for some retailers, has also created new opportunities – particularly for wholesalers. Membership warehouse clubs, including Costco, are gaining popularity among younger shoppers, a cohort often looking for new ways to stretch their more limited budgets. An October 2023 survey revealed that nearly 15% of respondents aged 18 to 24 and 17% of those aged 25 to 30 shop at Costco.
A closer look at some of Costco’s best-performing CBSAs for YoY visit-per-location growth highlights the significance of these younger shoppers: In H1 2024, the company’s YoY visit-per-location growth was strongest in areas with higher-than-average shares of young urban singles.
For example, the San Diego-Chula Vista-Carlsbad, CA CBSA experienced visit-per-location growth of 10.4% YoY in H1 2024, while the nationwide average stood at 7.9%. And the CBSA’s share of Young Urban Singles, defined by the Spatial.ai: PersonaLive dataset as “singles starting their careers in trade and service jobs,” was 12.1%, well above Costco’s nationwide average of 7.3%.
Walmart is a one-stop shop for everything from affordable groceries to clothing to home furnishings, making it especially popular among families. The retailer actively courts this segment with baby offerings designed to meet the needs of both kids and parents, virtual offerings in the metaverse, and collectible toys.
And visitation data reveals a connection between the extent of different Walmart locations’ YoY visit growth and the share of households with children in their captured markets.
In H1 2024, nationwide visits to Walmart increased by 4.1% YoY, while the share of households with children in the chain’s overall captured market hovered just under the nationwide baseline. But in some CBSAs where Walmart outpaced this nationwide growth, the retail giant also proved especially adept at attracting parental households – outpacing relevant statewide baselines.
In Boston-Cambridge-Newton, MA, for example, Walmart experienced 5.0% YoY visit growth in H1 2024 – while the share of households with children in the chain’s local captured market stood 7% above the Massachusetts state average. And in Grand Rapids-Kentwood, MI, where Walmart’s share of parental households outpaced the Minnesota state average by an even wider 15% margin, the retailer saw impressive 7.3% YoY visit growth. This pattern repeated itself in other metro areas, suggesting that there may be a correlation between local Walmart locations’ visit growth and their relative ability to draw households with children.
Walmart can continue solidifying its market position by leaning into its family-oriented offerings and expanding its footprint in regions with growing populations of young families.
Walmart, Target, and Costco all experienced YoY visit growth in the final months of H1 2024, with Costco leading the way. And though the three chains still face considerable challenges, each one brings unique strengths to the table. By continuously innovating and responding to changing market conditions, Walmart, Target, and Costco can not only overcome obstacles but also leverage them to reinforce their market positions and drive continued growth.
The first Lollapalooza – a four-day music festival – took place in 1991. Chicago’s Grant Park became the event’s permanent home (at least in the United States) in 2005, drawing thousands of revelers and music fans to the park each year.
This year, the festival once again demonstrated its powerful impact on the city. On August 1st, 2024, visits to Grant Park surged by 1,313.2% relative to the YTD daily average, as crowds converged on the park to see Chappell Roan’s much-anticipated performance. And during the first three days of the event, the event drew significantly more foot traffic than in 2023 – with visits up 18.9% to 35.9% compared to the first three days of last year’s festival (August 3rd to 5th, 2023).
Lollapalooza led to a dramatic spike in visits to Grant Park – and it also attracted a different type of visitor compared to the rest of the year.
Analyzing Grant Park’s captured market with Spatial.ai’s PersonaLive dataset reveals that Lollapalooza attendees are more likely to belong to the “Young Professionals” and “Ultra Wealthy Families” segment groups than the typical Grant Park visitor.
By contrast, the “Near-Urban Diverse Families” segment group, comprising middle-class diverse families living in or near cities, made up only 6.5% of visitors during the festival, compared to 12.0% during the rest of the year.
Additionally, visitors during Lollapalooza came from areas with higher HHIs than both the nationwide baseline of $76.1K and the average for park visitors throughout the year. Understanding the demographic profile of visitors to the park during Lollapalooza can help planners and city officials tailor future events to these segment groups – or look for ways to make the festival accessible to a wider range of music lovers.
Lollapalooza’s impact on Chicago extended beyond the boundaries of Grant Park, with nearby hotels seeing remarkable surges in foot traffic. The Congress Plaza Hotel on South Michigan Avenue witnessed a staggering 249.1% rise in visits during the week of July 29, 2024, compared to the YTD visit average. And Travelodge on East Harrison Street saw an impressive 181.8% increase. These spikes reflect the festival’s draw not just for locals but for out-of-town visitors who fill hotels across the city.
The North Michigan Avenue retail corridor also enjoyed a significant increase in foot traffic during the festival, with visits on Thursday, August 1st 56.0% higher than the YTD Thursday visit average. On Friday, August 2nd, visits to the corridor were 55.7% higher than the Friday visit average. These numbers highlight Lollapalooza’s role in driving economic activity across Chicago, as festival-goers venture beyond the park to explore the city’s vibrant retail and hospitality offerings.
City parks often serve as community hubs, and Flushing Meadows Corona Park in Queens, NY, has been a major gathering point for New Yorkers. The park hosted one of New York’s most beloved summer concerts – Governors Ball – which moved from Governors Island to Flushing Meadows in 2023.
During the festival (June 9th -11th, 2024), musicians like Post Malone and The Killers drew massive crowds to the park, with visits soaring to the highest levels seen all year. On June 9th, the opening day of the festival, foot traffic in the park was up 214.8% compared to the YTD daily average, and at its height, on June 8th, the festival drew 392.7% more visits than the YTD average.
The park also hosted other big events this summer – a July 21st set by DMC helped boost visits to 185.1% above the YTD average. And the Hong Kong Dragon Boat Festival on August 3rd and 4th led to major visit boosts of 221.4% and 51.6%, respectively.
These events not only draw large crowds, but also highlight the park’s role as a space where cultural and civic life can find expression, flourish, and contribute to the health of local communities.
Analyzing changes in Flushing Meadows Corona Park’s trade area size offers insight into how far people are willing to travel for these events. During Governors Ball, for example, the park’s trade area ballooned to 254.5 square miles, showing the festival's wide appeal. On July 20th, by contrast, when the park hosted several local bands and DJs, the trade area was a much more modest 57.0 square miles.
Summer events drive community engagement, economic activity, and civic pride. Cities that invest in their parks and event hubs, fostering lively and inclusive spaces, can create lasting value for both residents and visitors, enriching the cultural and social life of urban areas.
For more data-driven civic stories, visit Placer.ai.
The pandemic and economic headwinds that marked the past few years presented the multi-billion dollar hotel industry with significant challenges. But five years later, the industry is rallying – and some hotel segments are showing significant growth.
This white paper delves into location analytics across six major hotel categories – Luxury Hotels, Upper Upscale Hotels, Upscale Hotels, Upper Midscale Hotels, Midscale Hotels, and Economy Hotels – to explore the current state of the American hospitality market. The report examines changes in guest behavior, personas, and characteristics and looks at factors driving current visitation trends.
Overall, visits to hotels were 4.3% lower in Q2 2024 than in Q2 2019 (pre-pandemic). But this metric only tells part of the story. A deeper dive into the data shows that each hotel tier has been on a more nuanced recovery trajectory.
Economy chains – those offering the most basic accommodations at the lowest prices – saw visits down 24.6% in Q2 2024 compared to pre-pandemic – likely due in part to hotel closures that have plagued the tier in recent years. Though these chains were initially less impacted by the pandemic, they were dealt a significant blow by inflation – and have seen visits decline over the past three years. As hotels that cater to the most price-sensitive guests, these chains are particularly vulnerable to rising costs, and the first to suffer when consumer confidence takes a hit.
Luxury Hotels, on the other hand, have seen accelerated visit growth over the past year – and have succeeded in closing their pre-pandemic visit gap. Upscale chains, too, saw Q2 2024 visits on par with Q2 2019 levels. As tiers that serve wealthier guests with more disposable income, Luxury and Upscale Hotels are continuing to thrive in the face of headwinds.
But it is the Upper Midscale level – a tier that includes brands like Trademark Collection by Wyndham, Fairfield by Marriott, Holiday Inn Express by IHG Hotels & Resorts, and Hampton by Hilton – that has experienced the most robust visit growth compared to pre-pandemic. In Q2 2024, Upper Midscale Hotels drew 3.5% more visits than in Q2 2019. And during last year’s peak season (Q3 2023), Upper Midscale hotels saw the biggest visit boost of any analyzed tier.
As mid-range hotels that still offer a broad range of amenities, Upper Midscale chains strike a balance between indulgence and affordability. And perhaps unsurprisingly, hotel operators have been investing in this tier: In Q4 2023, Upper Midscale Hotels had the highest project count of any tier in the U.S. hotel construction and renovation pipeline.
The shift in favor of Upper Midscale Hotels and away from Economy chains is also evident when analyzing changes in relative visit share among the six hotel categories.
Upper Midscale hotels have always been major players: In H1 2019 they drew 28.7% of overall hotel visits – the most of any tier. But by H1 2024, their share of visits increased to 31.2%. Upscale Hotels – the second-largest tier – also saw their visit share increase, from 24.8% to 26.1%.
Meanwhile, Economy, Midscale, and Upper Upscale Hotels saw drops in visit share – with Economy chains, unsurprisingly, seeing the biggest decline. Luxury Hotels, for their parts, held firmly onto their piece of the pie, drawing 2.8% of visits in H1 2024.
Who are the visitors fueling the Upper Midscale visit revival? This next section explores shifts in visitor demographics to four Upper Midscale chains that are outperforming pre-pandemic visit levels: Trademark Collection by Wyndham, Holiday Inn Express by IHG Hotels & Resorts, Fairfield by Marriott, and Hampton by Hilton.
Analyzing the captured markets* of the four chains with demographics from STI: Popstats (2023) shows variance in the relative affluence of their visitor bases.
Fairfield by Marriott drew visitors from areas with a median household income (HHI) of $84.0K in H1 2024, well above the nationwide average of $76.1K. Hampton by Hilton and Trademark Collection by Wyndham, for their parts, drew guests from areas with respective HHIs of $79.6K and $78.5K – just above the nationwide average. Meanwhile, Holiday Inn Express by IHG Hotels & Resorts drew visitors from areas below the nationwide average.
But all four brands saw increases in the median HHIs of their captured markets over the past five years. This provides a further indication that it is wealthier consumers – those who have had to cut back less in the face of inflation – who are driving hotel recovery in 2024.
(*A chain’s captured market is obtained by weighting each Census Block Group (CBG) in its trade area according to the CBG’s share of visits to the chain – and so reflects the population that actually visits the chain in practice.)
Much of the Upper Midscale visit growth is being driven by chain expansion. But in some areas of the country, the average number of visits to individual hotel locations is also on the rise – highlighting especially robust growth potential.
Analyzing visits to existing Upper Midscale chains in four metropolitan areas with booming tourism industries – Salt Lake City, UT, Palm Bay, FL, San Diego, CA, and Richmond, VA – shows that these markets feature robust untapped demand.
Utah, for example, has emerged as a tourist hotspot in recent years – with millions of visitors flocking each year to local destinations like Salt Lake City to see the sights and take in the great outdoors. And Upper Midscale hotels in the region are reaping the benefits. In H1 2024, the overall number of visits to Upper Midscale chains in Salt Lake City was 69.4% higher than in H1 2019. Though some of this increase can be attributed to local chain expansion, the average number of visits to each individual Upper Midscale location in the area also rose by 12.5% over the same period.
Palm Bay, FL (the Space Coast) – another tourist favorite – is experiencing a similar trend. Between H1 2019 and H1 2024, overall visits to local Upper Midscale hotel chains grew by 36.4% – while the average number of visits per location increased a substantial 16.9%. Given this strong demand, it may come as no surprise that the area is undergoing a hotel construction boom. Upper Midscale hotels in other areas with flourishing tourism sectors, like San Diego, CA and Richmond, VA, are seeing similar trends, with increases in both overall visits and and in the average number of visits per location.
Though Economy chains have underperformed versus other categories in recent years, the tier does feature some bright spots. Some extended-stay brands in the Economy tier – hotels with perks and amenities that cater to the needs of longer-stay travelers – are succeeding despite category headwinds.
Choice Hotels’ portfolio, for example, includes WoodSpring Suites, an Economy chain offering affordable extended-stay accommodations in 35 states. In H1 2024, the chain drew 7.7% more visits than in the first half of 2019 – even as the wider Economy sector continued to languish. InTown Suites, another Economy extended stay chain, saw visits increase by 8.9% over the same period.
And location intelligence shows that the success of these two chains is likely being driven, in part, by their growing appeal to young, well-educated professionals. In H1 2019, households belonging to Spatial.ai: PersonaLive’s “Young Professionals” segment made up 9.6% of WoodSpring Suites’ captured market. But by H1 2024, the share of this group jumped dramatically to 13.3%. At the same time, InTown Suites saw its share of Young Professionals increase from 12.0% to 13.4%.
Whether due to an affinity for prolonged “workcations” (so-called “bleisure” excursions) or an embrace of super-commuting, younger guests have emerged as key drivers of growth for the extended stay segment. And by offering low–cost accommodations that meet the needs of these travelers, Economy chains can continue to grow their share of the pie.
The hospitality industry recovery continues – led by Upper Midscale Hotels, which offer elevated experiences that don’t break the bank. But today’s market has room for other tiers as well. By keeping abreast of local visitation patterns and changing consumer profiles, hotels across chain scales can personalize the visitor experience and drive customer satisfaction.
