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Digitally native brands have long been recognized for redefining retail through direct-to-consumer convenience and transparency. But as many of these once digital-only companies expand offline, physical stores prove to be key drivers of growth and engagement. Warby Parker stands out as an example of a brand translating digital roots into success in the brick-and-mortar space.
Warby Parker is entering the final quarter of 2025 on the tails of meaningful gains in foot traffic during the last twelve months (9.0% year-over-year (YoY)). With over 300 locations and being well on its way to 45 new stores this year, the chain’s continued expansion likely had an impact on YoY visits. But Warby Parker’s established footprint is also driving growth. Company management cited on-target revenue from both new stores and ones open for 12-months or more.
Unlike traditional retailers, digitally native brands built their businesses on a foundation of ecommerce fluency, so a well-oiled online shopping experience and the roll-out of fresh AI-tools is to be expected. However, where Warby Parker continues to excel is in its physical store experience, enhanced by digital infrastructure that drives efficiency and reflects its roots as a digitally native brand.
The graph below shows that through three quarters of 2025, Warby Parker maintained average visit length of 30.8 minutes, exceeding the beauty (26.8 minutes) and traditional apparel (28.7 minutes) categories. This means that, on average, Warby Parker shoppers spend more time choosing a frame than they do sampling makeup or trying on an outfit. Longer visits indicate that Warby Parker stores, with their in-house eye exams and inviting, library-like atmosphere, have become destinations for both vision care and thoughtful frame selection. If Warby Parker continues to capture more of the vision care journey – a key long-term goal – further increases in average visit length could be expected.
Yet Warby Parker also drove a larger share of visits under 10 minutes than the analyzed categories, underscoring its well-executed omnichannel capabilities that serve consumers looking for speed and convenience. The chain integrates online staples – such as virtual try-ons – in-store, and its “Point of Everything (POE)” sales tool quickly identifies which frames customers have “favorited” online to help streamline offline purchases. And while some of Warby Parker’s short visits may come from frame adjustments – typically a quick fix – POE helps to make that process more efficient as well.
This all points to why Warby Parker’s retail revenue growth outpaces its ecommerce growth – accounting for 73% of the business – and may also explain management’s decision to sunset its Home Try-On program. Noting that the majority of the program’s current users live within 30 minutes of a Warby Parker store, the brand likely hopes that users can be easily converted into offline customers.
Digitally native brands are reshaping the physical store into an extension of their digital DNA and creating spaces that deliver both engagement and convenience. Knowledgeable associates and in-store amenities elevate offline shopping, while digital infrastructure supports everyday efficiency.
Want more data-driven retail insights? Visit Placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
With food prices remaining elevated, value grocers like Grocery Outlet Bargain Market are continuing to gain ground. We analyzed the latest traffic data to uncover what’s driving their sustained momentum.
Although food prices have now been elevated for several years – with 2025 bringing yet another uptick at the grocery till – traffic data suggests that consumers are continuing to adjust to this new normal. Value grocers are still gaining ground, with both Grocery Outlet Bargain Market and WinCo Foods experiencing strong year-over-year traffic gains.
Grocery Outlet Bargain Market – which has been expanding beyond its West Coast core markets – saw its traffic increase 7.5% year over year (YoY) over the past 12 months.
WinCo Foods – another value grocer rooted in the Western U.S. and growing in new regions – also experienced continued traffic growth.
Grocery Outlet Bargain Market and WinCo sustained momentum – even after years of high food prices – suggesting that grocery shopping habits change slowly. But while some shoppers may take longer to trade down from their traditional grocers, each additional month of high prices appears to draw more households toward value-focused chains. Value grocers' ongoing YoY visit gains point to a slow but steady realignment of consumer loyalties toward discount and private-label-driven formats that can keep prices low, even if it means a less familiar product mix.
At the same time, chains like Grocery Outlet and WinCo are meeting this demand head-on. Both are expanding into new markets and capturing shoppers who are now more willing to try new stores in search of savings. After several years of navigating higher grocery bills, consumers have become more intentional about where they shop and what they buy – and value grocers are benefiting from that sustained recalibration.
For the most up-to-date grocery insights, check out Placer.ai’s free tools.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
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CAVA’s expansion in recent years has been largely focused on suburban markets. And analyzing the shift in its visitor base highlights that it is growing in ways that signal continued room for growth.
The median household income in CAVA’s trade area has dropped steadily over the years, from $122.7K in 2019 to $95.0K in 2025, reflecting its growing reach among middle-income, suburban households. At the same time, visits from the ultra-wealthy “Power Elite”, defined by Experian: Mosaic as “the wealthiest households in the U.S.”, have given way to growth among “Singles & Starters” – though a slight drop-off in 2025 may reflect pull-back from these households amidst economic uncertainty. Still, the data suggests that CAVA’s appeal is resonating with a much larger, more diverse group of consumers, positioning the chain for continued growth in the years ahead.
Looking deeper into the geographic segments that make up CAVA’s visitor base reveals another often-overlooked source of opportunity. As the company has expanded beyond its urban core, its share of visits from the “Urban Periphery” segment (defined by the Esri Analytics Bundle as residential communities just beyond major city centers) has climbed steadily. These neighborhoods present a significant opportunity for continued expansion in markets that bridge city and suburb – offering the chain further room for growth.
In expanding into suburban markets, CAVA has also evolved its operating model to emphasize speed and convenience. Visits have become noticeably faster as the brand expands its drive-thru lanes and digital ordering options, with average dwell time dropping from 42.3 minutes in Q3 2019 to 28 minutes in Q3 2025. This shift suggests that the chain’s approach is resonating with time-pressed consumers. At the same time, a still relatively leisurely dwell time (28 minutes in Q3 2025) indicates that many guests still choose to dine in-house – underscoring CAVA’s ability to serve both convenience-driven and sit-down customers.
Location analytics for CAVA reflects a brand that is maturing while still defining its core audience. The chain has democratized over the years, as seen by its widening customer base, while continuing to make operational changes that benefit its brand.
Will CAVA continue to thrive into Q4 2025 and beyond?
For the most up-to-date dining data, check out Placer.ai’s free tools.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
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When First Watch (FWRG), Portillo’s (PTLO), and sweetgreen (SG) went public in 2021, each represented a different slice of the fast-casual boom – from breakfast to indulgent classics to health-forward dining.
Now, four years on, as tighter consumer budgets and a more competitive dining environment test the wider dining scene, we explore how these three restaurants are performing in 2025.
First Watch’s concept is simple: breakfast, served between 7 a.m. and 2:30 p.m. And recent visitation trends suggest that this straightforward formula continues to resonate – foot traffic grew steadily on a YoY basis, with visits over the past 12 months up 11.9% year over year (YoY).
The company set a goal of adding 60 new restaurants in 2025 and has already opened about half that number while eyeing an eventual 2,200-unit footprint nationwide. Comp sales reflect this steady, disciplined growth, increasing 3.5% in Q2 2025, driven primarily by higher guest counts rather than menu pricing.
With continued visit gains and a measured expansion plan, First Watch appears well positioned to sustain its momentum. Its customer base tends to be more affluent and possibly less price-sensitive than many fast-casual chains – an advantage that may help insulate the brand from inflationary pressures. Combined with its focused concept and disciplined execution, First Watch remains poised for steady growth even in a more cautious consumer climate.
Fast-casual chain Portillo’s, known for its Midwestern take on comfort food, saw a strong run of visit growth through 2024, primarily driven by continued expansion. Now, the chain appears to be entering a period of normalization.
Chain-wide foot traffic, which had grown at a double-digit pace the prior year, began to slow in early 2025, with visits over the past 12 months just 1.6% higher YoY – partly due to the lapping of a strong 2024.
The company has acknowledged these headwinds, lowering expectations amid a challenging macroeconomic environment. To address them, Portillo’s plans to renew its focus on value, streamline operations, and pace new unit growth – strengthening its foundation for measured expansion and increased foot traffic in 2026.
Salad chain sweetgreen was one of the standout success stories of the post-pandemic era and continued that momentum into recent years. The company’s expansion strategy and focus on digital engagement helped drive consistent visit growth, cementing its position as a leader in the premium fast-casual segment.
Visits over the past 12 months were up 10.9% year-over-year – an impressive increase, but still lower than the 22.5% YoY growth of the previous 12-months period.
Part of this moderation reflects tougher comparisons following a particularly strong 2024. And though “bowl fatigue” likely also plays a role, sweetgreen remains optimistic. The brand continues to invest in its suburban formats while building out its “Infinite Kitchen” technology and continuing to open new locations. If successful, these initiatives could help Sweetgreen translate its brand strength and digital reach into a more stable, scalable traffic base as it moves into 2026.
The three chains have found their stride, though each is on a different path. First Watch is thriving, capitalizing on a focused concept and loyal, higher-income guests. Portillo’s is in a reset phase, refocusing on value and efficiency, while sweetgreen remains in growth mode, leveraging technology and suburban expansion to reignite same-store growth.
For the most up-to-date dining data, check out Placer.ai’s free tools.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Cautious consumer spending and aggressive discounting across the dining industry have made it increasingly difficult for fast-food brands to sustain steady foot traffic in 2025. And against this challenging backdrop, Wendy’s saw same-store visits decline 6.3% year over year (YoY) in Q3 – with the steepest drop-off occurring in September. Looking ahead, the brand faces an even tougher YoY comparison in October 2025, when it will lap the highly successful Krabby Patty Kollab that fueled an exceptional traffic surge in October 2024.
On the company’s latest earnings call, executives acknowledged that an overload of overlapping deals had left customers confused. Interim CEO Ken Cook said seeing “eight different deals at point of purchase” made it unclear what guests were coming for. The company has since adopted a “less-is-more” approach, simplifying its promotional calendar to focus on a few high-impact offerings.
And despite the continued slowdown, this simplified approach is showing early promise. On July 14th, 2025, Wendy’s introduced a can’t-miss $1 breakfast biscuit deal that let guests purchase up to five biscuits per morning with no sign-up or purchase requirements. The limited-time offer ran through late August – and even as traffic softened during other dayparts, breakfast visits between 6:00 and 10:00 AM rose 0.9% YoY in Q3, with a sharp 11.6% surge in August. Though the promotion has since ended, its success provides a blueprint for the company as it heads into the last quarter of the year.
By simplifying its value message, Wendy’s aims to ease decision fatigue and re-energize consumers around clear, compelling offers. And the success of the chain’s summer breakfast promotion suggests that this focused strategy could help restore traffic momentum in the months ahead.
For more data-driven QSR insights, explore Placer.ai's free Industry Trends tool.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
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Consumers continue to navigate high food costs and cautious spending, and some of the largest quick-service dining operators in the country are feeling the effects. We analyzed the visit data for leading QSR players Yum! Brands (YUM) and Restaurant Brands International (RBI) to assess their performance in the third quarter of 2025.
Yum! Brands emerged as a success story in Q1 and Q2 2025, with both visits and average visits per location showing moderate growth. That momentum has continued into Q3, with overall visits elevated by a modest 0.3% and average visits per location rising 1.3% – a strong showing in a period where the overall QSR sector has been showing signs of strain.
Taco Bell has long served as Yum! Brands’ primary U.S. growth engine, delivering 9.0% and 4.0% YoY same-store sales growth in Q1 and Q2 2025, respectively. And in Q3 2025, the brand continued to thrive – though visits increased at a slightly slower pace than in Q2. Through initiatives like its $3 Y2K menu and the rollout of Live Más Cafés and specialty beverages tailored to Gen Z tastes, Taco Bell continues to balance value, nostalgia, and innovation – driving steady traffic and strengthening its connection with consumers.
The big surprises of Q3 were KFC and Pizza Hut, both of which showed meaningful improvements in foot traffic after several quarters of underperformance. At Pizza Hut, the $2-Buck Tuesday promotion that ran through most of July and August drew strong weekday crowds, helping to lift same-store visits 0.6% year-over-year.
Meanwhile, at KFC, there are early signs that the brand’s “Kentucky Fried Comeback” initiative is beginning to pay off. Same-store visits increased 1.1% YoY in Q3, a substantial improvement from Q2, when same-store sales fell 5.0% and same-store traffic declined 4.6% YoY. The return of fan-favorite menu items like Potato Wedges and Hot & Spicy Wings also appears to have helped reignite consumer enthusiasm.
Restaurant Brands International (RBI), owner of Burger King, Popeyes, Tim Hortons, and Firehouse Subs, saw visits slow in Q3 2025. Overall traffic declined 3.3% YoY, slightly more than the wider QSR category, though average visits per location outperformed QSR with a smaller 2.3% drop.
RBI’s trajectory is largely driven by Burger King, which in Q3 2025 saw traffic decline by 3.6% YoY. Still, same-store visits to BK fell only 1.8% YoY, showing the brand’s success in sustaining traffic levels in a challenging QSR landscape. Popeyes experienced a modest same-store traffic decline, while Time Hortons saw a steeper drop.
RBI’s fast-casual Firehouse Subs, however, posted YoY visit growth, with overall visits up 1.6% and same-store visits holding steady at 0.6% – impressive performance even as the chain continues to expand its unit count. Part of this strength may stem from the chain’s relatively affluent customer base – according to data from STI:PopStats, Firehouse Subs’ captured market had a median household income (HHI) of $76.3K in Q3, compared to $67.0K for Burger King, $67.8K for Popeye’s, and $68.1K for Tim Hortons.
With consumer caution reshaping dining habits, even top QSR brands are feeling the pinch. Can Yum! sustain its momentum into Q4 or will broader dining headwinds slow its pace? And will RBI’s same-store visit trajectory continue to outpace the wider segment?
For the most up-to-date dining data, check out Placer.ai’s free tools.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
The pandemic and economic headwinds that marked the past few years presented the multi-billion dollar hotel industry with significant challenges. But five years later, the industry is rallying – and some hotel segments are showing significant growth.
This white paper delves into location analytics across six major hotel categories – Luxury Hotels, Upper Upscale Hotels, Upscale Hotels, Upper Midscale Hotels, Midscale Hotels, and Economy Hotels – to explore the current state of the American hospitality market. The report examines changes in guest behavior, personas, and characteristics and looks at factors driving current visitation trends.
Overall, visits to hotels were 4.3% lower in Q2 2024 than in Q2 2019 (pre-pandemic). But this metric only tells part of the story. A deeper dive into the data shows that each hotel tier has been on a more nuanced recovery trajectory.
Economy chains – those offering the most basic accommodations at the lowest prices – saw visits down 24.6% in Q2 2024 compared to pre-pandemic – likely due in part to hotel closures that have plagued the tier in recent years. Though these chains were initially less impacted by the pandemic, they were dealt a significant blow by inflation – and have seen visits decline over the past three years. As hotels that cater to the most price-sensitive guests, these chains are particularly vulnerable to rising costs, and the first to suffer when consumer confidence takes a hit.
Luxury Hotels, on the other hand, have seen accelerated visit growth over the past year – and have succeeded in closing their pre-pandemic visit gap. Upscale chains, too, saw Q2 2024 visits on par with Q2 2019 levels. As tiers that serve wealthier guests with more disposable income, Luxury and Upscale Hotels are continuing to thrive in the face of headwinds.
But it is the Upper Midscale level – a tier that includes brands like Trademark Collection by Wyndham, Fairfield by Marriott, Holiday Inn Express by IHG Hotels & Resorts, and Hampton by Hilton – that has experienced the most robust visit growth compared to pre-pandemic. In Q2 2024, Upper Midscale Hotels drew 3.5% more visits than in Q2 2019. And during last year’s peak season (Q3 2023), Upper Midscale hotels saw the biggest visit boost of any analyzed tier.
As mid-range hotels that still offer a broad range of amenities, Upper Midscale chains strike a balance between indulgence and affordability. And perhaps unsurprisingly, hotel operators have been investing in this tier: In Q4 2023, Upper Midscale Hotels had the highest project count of any tier in the U.S. hotel construction and renovation pipeline.
The shift in favor of Upper Midscale Hotels and away from Economy chains is also evident when analyzing changes in relative visit share among the six hotel categories.
Upper Midscale hotels have always been major players: In H1 2019 they drew 28.7% of overall hotel visits – the most of any tier. But by H1 2024, their share of visits increased to 31.2%. Upscale Hotels – the second-largest tier – also saw their visit share increase, from 24.8% to 26.1%.
Meanwhile, Economy, Midscale, and Upper Upscale Hotels saw drops in visit share – with Economy chains, unsurprisingly, seeing the biggest decline. Luxury Hotels, for their parts, held firmly onto their piece of the pie, drawing 2.8% of visits in H1 2024.
Who are the visitors fueling the Upper Midscale visit revival? This next section explores shifts in visitor demographics to four Upper Midscale chains that are outperforming pre-pandemic visit levels: Trademark Collection by Wyndham, Holiday Inn Express by IHG Hotels & Resorts, Fairfield by Marriott, and Hampton by Hilton.
Analyzing the captured markets* of the four chains with demographics from STI: Popstats (2023) shows variance in the relative affluence of their visitor bases.
Fairfield by Marriott drew visitors from areas with a median household income (HHI) of $84.0K in H1 2024, well above the nationwide average of $76.1K. Hampton by Hilton and Trademark Collection by Wyndham, for their parts, drew guests from areas with respective HHIs of $79.6K and $78.5K – just above the nationwide average. Meanwhile, Holiday Inn Express by IHG Hotels & Resorts drew visitors from areas below the nationwide average.
But all four brands saw increases in the median HHIs of their captured markets over the past five years. This provides a further indication that it is wealthier consumers – those who have had to cut back less in the face of inflation – who are driving hotel recovery in 2024.
(*A chain’s captured market is obtained by weighting each Census Block Group (CBG) in its trade area according to the CBG’s share of visits to the chain – and so reflects the population that actually visits the chain in practice.)
Much of the Upper Midscale visit growth is being driven by chain expansion. But in some areas of the country, the average number of visits to individual hotel locations is also on the rise – highlighting especially robust growth potential.
Analyzing visits to existing Upper Midscale chains in four metropolitan areas with booming tourism industries – Salt Lake City, UT, Palm Bay, FL, San Diego, CA, and Richmond, VA – shows that these markets feature robust untapped demand.
Utah, for example, has emerged as a tourist hotspot in recent years – with millions of visitors flocking each year to local destinations like Salt Lake City to see the sights and take in the great outdoors. And Upper Midscale hotels in the region are reaping the benefits. In H1 2024, the overall number of visits to Upper Midscale chains in Salt Lake City was 69.4% higher than in H1 2019. Though some of this increase can be attributed to local chain expansion, the average number of visits to each individual Upper Midscale location in the area also rose by 12.5% over the same period.
Palm Bay, FL (the Space Coast) – another tourist favorite – is experiencing a similar trend. Between H1 2019 and H1 2024, overall visits to local Upper Midscale hotel chains grew by 36.4% – while the average number of visits per location increased a substantial 16.9%. Given this strong demand, it may come as no surprise that the area is undergoing a hotel construction boom. Upper Midscale hotels in other areas with flourishing tourism sectors, like San Diego, CA and Richmond, VA, are seeing similar trends, with increases in both overall visits and and in the average number of visits per location.
Though Economy chains have underperformed versus other categories in recent years, the tier does feature some bright spots. Some extended-stay brands in the Economy tier – hotels with perks and amenities that cater to the needs of longer-stay travelers – are succeeding despite category headwinds.
Choice Hotels’ portfolio, for example, includes WoodSpring Suites, an Economy chain offering affordable extended-stay accommodations in 35 states. In H1 2024, the chain drew 7.7% more visits than in the first half of 2019 – even as the wider Economy sector continued to languish. InTown Suites, another Economy extended stay chain, saw visits increase by 8.9% over the same period.
And location intelligence shows that the success of these two chains is likely being driven, in part, by their growing appeal to young, well-educated professionals. In H1 2019, households belonging to Spatial.ai: PersonaLive’s “Young Professionals” segment made up 9.6% of WoodSpring Suites’ captured market. But by H1 2024, the share of this group jumped dramatically to 13.3%. At the same time, InTown Suites saw its share of Young Professionals increase from 12.0% to 13.4%.
Whether due to an affinity for prolonged “workcations” (so-called “bleisure” excursions) or an embrace of super-commuting, younger guests have emerged as key drivers of growth for the extended stay segment. And by offering low–cost accommodations that meet the needs of these travelers, Economy chains can continue to grow their share of the pie.
The hospitality industry recovery continues – led by Upper Midscale Hotels, which offer elevated experiences that don’t break the bank. But today’s market has room for other tiers as well. By keeping abreast of local visitation patterns and changing consumer profiles, hotels across chain scales can personalize the visitor experience and drive customer satisfaction.
The past few years have provided the tourism sector with a multitude of headwinds, from pandemic-induced lockdowns to persistent inflation and a rise in extreme weather events. But despite these challenges, people are more excited than ever to travel – more than half of respondents to a recent survey are planning on increasing their travel budgets in the coming months.
And while revenge travel to overseas destinations is still very much alive and well, the often high costs associated with traveling abroad are shaping the way people choose to travel. Domestic travel and tourism are seeing significant growth as more affordable alternatives.
This white paper takes a closer look at two of the most popular domestic tourism destinations in the country – New York City and Los Angeles. Over the past year, both cities have continued to be leading tourism hotspots, offering a wealth of attractions for visitors. What does tourism to these two cities look like in 2024, and what has changed since before the pandemic? How have inflation and rising airfare prices affected the demographics and psychographics of visitors to these major hubs?
Analyzing the distribution of domestic tourists across CBSAs nationwide from May 2023 to April 2024 reveals New York and Los Angeles to be two of the nation’s most popular destinations. (Tourists include overnight visitors staying in a given CBSA for up to 31 days).
The New York-Newark-Jersey City, NY-NJ-PA metro area drew the largest share of domestic tourists of any CBSA during the analyzed period (2.7%), followed closely by the Los Angeles-Long Beach-Anaheim, CA CBSA (2.5%). Other domestic tourism hotspots included Orlando-Kissimmee-Sanford, FL (tied for second place with 2.5% of visitors), Dallas-Fort Worth-Arlington, TX (1.9%), Las Vegas-Henderson-Paradise, NV (1.8%), Miami-Fort Lauderdale-Pompano Beach, FL (1.8%), and Chicago-Naperville, Elgin, IL-IN-WI (1.6%).
The Big Apple. The City That Never Sleeps. Empire City. Whatever it’s called, New York City remains one of the most well-known tourist destinations in the world. And for many Americans, New York is the perfect place for an extended weekend getaway – or for a multi-day excursion to see the sights.
But where do these NYC-bound vacationers come from? Diving into the data on the origin of visitors making medium-length trips to New York City (three to seven nights) reveals that increasingly, these domestic tourists are coming from nearby metro areas.
Between 2018-2019 and 2023-2024, for example, the number of tourists visiting New York City from the Philadelphia metro area increased by 19.2%.
The number of tourists coming from the Boston and Washington, D.C metro areas, and from the New York CBSA itself (New York-Newark-Jersey City, NY-NJ-PA) also increased over the same period.
Meanwhile, further-away CBSAs like San Francisco-Oakland-Berkeley, CA, Atlanta-Sandy Springs-Alpharetta, GA, and Miami-Fort Lauderdale-Pompano Beach, FL fed fewer tourists to NYC in 2023-2024 than they did pre-pandemic. It seems that residents of these more distant metro areas are opting for vacation destinations closer to home to avoid the high costs of air travel.
Diving even deeper into the characteristics of visitors taking medium-length trips to New York City reveals another demographic shift: Tourists staying between three and seven nights in the Big Apple are skewing younger.
Between 2018-2019 and 2023-2024, the share of visitors to New York City from areas with median ages under 30 grew from 2.1% to 4.5%. Meanwhile, the share of visitors from areas with median ages between 31 and 40 increased from 34.3% to 37.7%.
The impact of this trend is already being felt in the Big Apple, with The Broadway League reporting that the average age of audiences to its shows during the 2022- 2023 season was the youngest it had been in 20 seasons.
The shift towards younger tourists can also be seen when examining the psychographic makeup of visitors to popular attractions in New York City. Analyzing the captured markets of major NYC landmarks with data from Spatial.ai’s PersonaLive dataset reveals an increase in households belonging to the “Educated Urbanites” segment between 2018-2019 and 2023-2024.
These well-educated, young singles are increasingly visiting iconic NYC venues such as the Whitney Museum of American Art, The Metropolitan Museum of Art, The American Museum of Natural History, and the Statue of Liberty. This shift highlights the growing popularity of these attractions among young, educated singles, reflecting a broader trend of increased domestic tourism among this demographic.
New York City’s tourism sector is adapting to meet the changing needs of travelers, fueled increasingly by younger visitors who may be unable to take a costly international vacation. How have travel patterns to Los Angeles changed in response to increasing travel costs?
While New York City is the East Coast’s tourism hotspot, Los Angeles takes center stage on the West Coast. And as overseas travel has become increasingly out of reach for Americans with less discretionary income, the share of domestic tourists originating from areas with lower HHIs has risen.
Before the pandemic, 57.6% of visitors to LA came from affluent areas with median household incomes (HHIs) of over $90K/year. But by 2023-2024, this share decreased to 50.7%. Over the same period, the share of visitors from areas with median HHIs between $41K and $60K increased from 9.7% to 12.5%, while the share of visitors from areas with HHIs between $61K and $90K rose from 32.1% to 35.8%.
Diving into the psychographic makeup of visitors to popular Los Angeles attractions – Universal Studios Hollywood, Disneyland California, the Santa Monica Pier, and Griffith Observatory – also reflects the above-mentioned shift in HHI. The captured markets of these attractions had higher shares of middle-income households belonging to the “Family Union” psychographic segment in 2023-2024 than in 2018-2019.
Experian: Mosaic defines this segment as “middle income, middle-aged families living in homes supported by solid blue-collar occupations.” Pre-pandemic, 16.0% of visitors to Universal Studios Hollywood came from trade areas with high shares of “Family Union” households. This number jumped to 18.8% over the past year. A similar trend occurred at Disneyland, Santa Monica Pier, and Griffith Observatory.
And like in New York City, growing numbers of visitors to Los Angeles appear to be coming from nearby areas. Between 2018-2019 and 2023-2024, the share of in-state visitors to major Los Angeles attractions increased substantially – as people likely sought to cut costs by keeping things local.
Pre-pandemic, for example, 68.9% of visitors to Universal Studios Hollywood came from within California – a share that increased to 72.0% over the past year. Similarly, 59.7% of Griffith Observatory visitors in 2018-2019 came from within the state – and by 2023-2024, that number grew to 64.7%.
Even when times are tight, people love to travel – and New York and Los Angeles are two of their favorite destinations. With prices for airfare, hotels, and dining out increasing across the board, younger and more price-conscious households are adapting, choosing to visit nearby cities and enjoy attractions closer to home. And as the tourism industry continues its recovery, understanding emerging visitation trends can help stakeholders meet travelers where they are.
The positive retail momentum observed in Q1 2024 continued into Q2 – as stabilizing prices and a strong job market fostered cautious optimism among consumers. Year-over-year (YoY) retail foot traffic remained elevated throughout the quarter, with June in particular seeing significant weekly visit boosts ranging from 4.7% to 8.5%.
The robustness of the retail sector in Q2 was also highlighted by positive visit growth during the quarter’s special calendar occasions, including Mother’s Day (the week of May 6th) and Memorial Day (the week of May 27th). And though consumer spending may moderate as the year wears on, retail’s strong Q2 showing offers plenty of room for optimism ahead of back-to-school sales and other summer milestones.
On a quarterly basis, overall retail visits rose 4.2% in Q2. And diving into specific categories shows that value continued to reign supreme, with discount and dollar stores seeing the most robust YoY visit growth (11.2%) of any analyzed category.
Other essential goods purveyors, such as grocery store chains (7.6%) and superstores (4.6%), also outperformed the overall retail baseline. And fitness – a category deemed essential by many health-conscious consumers – outpaced overall retail with a substantial 6.0% YoY foot traffic increase.
The decidedly more discretionary home improvement industry performed less well than overall retail in Q2 – but in another sign of consumer resilience, it too experienced a YoY visit uptick. And overall restaurant foot traffic increased 2.6% YoY.
Discount and dollar stores enjoyed a strong Q2 2024, maintaining YoY visit growth above 10.0% for six out of the quarter’s 13 weeks. Only during the week of April 1st did the category see a temporary decline, likely the result of an Easter calendar shift. (The week of April 1st 2024 is being compared to the week of April 3rd, 2023, which included the run-up to Easter)
Some of this growth can be attributed to the continued expansion of segment leaders like Dollar General. But the category has also been bolstered by the emphasis consumers continue to place on value in the face of still-high prices and economic uncertainty.
Dollar General, which has been expanding both its store count and its grocery offerings, saw YoY visits increase between 9.1% and 15.9% throughout the quarter. Affordable-indulgence-oriented Five Below, which has also been adding locations at a brisk clip, saw YoY visits increase between 4.9% and 18.8%.
And though Dollar Tree has taken steps to rightsize its Family Dollar brand, the company’s eponymous banner – which caters to middle-income consumers in suburban areas – continued to grow both its store count and its visits in Q2.
Grocery store chains also performed well in Q2 2024 – experiencing strongly positive foot traffic growth throughout the quarter. Though the sector continues to face its share of challenges, stabilizing food-at-home prices and improvements in employee retention and supply chain management have helped propel the industry forward.
Diving into the performance of specific chains shows that within the grocery segment, too, price was paramount in Q2 2024 – with limited-assortment value grocery stores like Aldi and Trader Joe’s leading the way.
Traditional chains H-E-B and Food Lion (owned by Ahold Delhaize) – both of which are known for relatively low prices – outperformed the wider grocery sector with respective YoY foot traffic boosts of 11.4% and 8.7%. But ShopRite, Safeway (owned by Albertsons), Kroger, and Albertsons also drew more visits in Q2 2024 than in the equivalent period of last year.
Fitness has proven to be relatively inflation-proof in recent years – thriving even in the face of reduced discretionary spending and consumer cutbacks. Indeed, rising prices may have actually helped boost gym attendance, as people sought to squeeze the most value out of their monthly fees and replace pricy outings with already-paid-for gym excursions.
And despite lapping a remarkably strong 2023, visits to gyms nationwide remained elevated YoY in Q2 2024.
Diving into the data for some of the nation’s leading gyms shows that today’s fitness market has plenty of room at the top. Planet Fitness, 24 Hour Fitness, Life Time Fitness, Orangetheory Fitness, and LA Fitness all experienced YoY visit growth in Q2 2024 – reflecting consumers’ enduring interest in all things wellness-related.
But it was EōS Fitness and Crunch Fitness – two value gyms that have been pursuing aggressive expansion strategies – that really hit it out of the park, with respective YoY foot traffic increases of 23.4% and 21.4%.
The week of April 1st saw a decline in YoY visits to superstores – likely attributable to the Easter calendar shift noted above. But the category quickly rallied, and with back-to-school shopping and major superstore sales events coming up this July, the category appears poised to enjoy continued success throughout the summer.
Within the superstore category, wholesale clubs continued to stand out – with Costco Wholesale, Sam’s Club and BJ’s Wholesale Club enjoying YoY foot traffic growth ranging from 12.0% to 7.4%. But Target and Walmart also impressed with 4.6% and 4.0% YoY visit increases.
Inflation, elevated interest rates, and a sluggish real estate market have created a perfect storm for the home improvement industry, with spending on renovations in decline. The accelerated return to office has likely also taken its toll on the category, as people spend more time outside the home and have less availability to immerse themselves in DIY projects.
But despite these challenges, weekly YoY foot traffic to home improvement and furnishing chains remained elevated throughout much of the Q2 – with June and April seeing mostly positive YoY visit growth, and May hovering just below 2023 levels. This (modest) visit growth may be driven by consumers loading up on supplies for necessary home repairs, or by shoppers seeking materials for smaller projects. And given the importance of Q2 for the home improvement sector, this largely positive snapshot may offer some promise of good things to come.
Some chains within the home improvement category continued to perform especially well in Q2 2024 – with rapidly expanding, budget-oriented Harbor Freight Tools leading the pack. But Ace Hardware, Menards, The Home Depot, and Lowe’s also saw foot traffic increases in Q2, showcasing the category’s resilience in the face of headwinds.
Restaurants – including full-service restaurants (FSR), quick-service restaurants (QSR), fast-casual chains, and coffee chains – lagged behind grocery stores and other essential goods retailers in Q2 2024, as price-sensitive consumers prioritized needs over wants and ate at home more often.
Still, YoY restaurant foot traffic remained up throughout most of the quarter. And impressively, the sector saw a YoY visit uptick during the week of Mother’s Day (the week of May 6th, 2024, compared to the week of May 8th, 2023) – an important milestone for FSR.
The restaurant industry’s YoY visit growth was felt across segments – though fast-casual and coffee chains experienced the biggest visit boosts. Like in Q1 2024, fast-casual restaurants hit the sweet spot between indulgence and affordability, outpacing QSR in the wake of fast food price hikes. And building on the positive YoY trendline that began to emerge last quarter, full-service restaurants finished Q2 2024 with a 1.4% YoY visit uptick.
Chain expansion was the name of the restaurant game in Q2 2024, with several chains that have been growing their footprints outperforming segment averages – including CAVA, Chipotle Mexican Grill, Ziggi’s Coffee, California-based Philz Coffee, Raising Cane’s, Whataburger, and First Watch. Chili’s Grill and Bar also outpaced the full-service category average, aided by the revamping of its “3 for Me” menu.
Retailers and restaurants in Q2 2024 continued to face plenty of challenges, from inflation to rising labor costs and volatile consumer confidence. But foot traffic trends across industries – including both essential goods purveyors like grocery stores and more discretionary categories like home improvement and restaurants – suggest plenty of room for cautious optimism as 2024 wears on.
