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The drugstore and pharmacy space has faced significant challenges in recent years, and recently, Rite Aid announced that it would be closing all its locations. We took a look at the location intelligence for Rite Aid and the chains buying its closing locations to see how this closure might affect visits to the other chains.
The past few years have seen a dramatic shift in the way people purchase their prescriptions and other health-related sundries – and Rite Aid, in particular, was heavily affected by this shift. The chain had made several attempts over the past few years to rightsize and restructure in hopes of turning around its fortunes. But in May 2025, amidst bankruptcy proceedings, the company announced it would be closing all of its remaining locations and selling its business – primarily to CVS Pharmacy, with some going to Walgreens, Albertsons, Kroger, and Giant Eagle.
Rite Aid had already spent much of 2023 and 2024 closing stores, a factor that certainly fueled its 37.2% year-over-year (YoY) dip in foot traffic in Q1 2025. Meanwhile, CVS – which has also been closing stores – saw its visits and visits per location grow in Q1 2025, by 2.6% and 5.1%, respectively. And Walgreens, in the midst of its own rightsizing moves, experienced relatively flat visit numbers, with only minor YoY dips.
CVS is poised to be a major beneficiary of Rite Aid’s closure, taking over business from hundreds of its locations. And a look at demographic and psychographic data shows that the move stands to offer CVS greater access to older consumers – a key demographic in the pharmacy space. Rite Aid’s stores also attract a more middle-income shopper, helping to broaden CVS’ customer base.
A look at geographic segmentation data shows that CVS’s assumption of Rite Aid business will also grant it greater inroads into semirural and urban audiences.
Rite Aid has its largest presence in California (347 stores), Pennsylvania (345 locations), and New York (178 stores). And data from Esri: Tapestry Segmentation highlights differences in where shoppers at the two drugstore chains tend to come from – both nationwide and in its major markets.
CVS sees higher shares of “Suburban Periphery” visitors in all the analyzed markets, while Rite Aid sees higher shares of “Semirural” visitor segments, both nationwide and across its largest markets. This reinforces that CVS stands to significantly expand its footprint in less dense, semi-rural communities by acquiring Rite Aid assets.
While some common threads can be seen across visitor types by state, there are also notable differences, highlighting the importance of diversification across geographic segments for comprehensive market coverage. For instance, in New York, Rite Aid holds a higher share of visitors from “Principal Urban Centers” (18.8%) than CVS (13.3%). This suggests CVS may be able to expand both its semirural and urban reach as it assumes Rite Aid's former customer base.
Rite Aid’s closure highlights the challenges facing the retail healthcare segment – but it also opens up new opportunities for other chains as they absorb these closed stores.
What will the retail pharmacy and healthcare segment look like in the coming months? Visit Placer.ai/anchor for the latest data-driven retail insights.
First Eataly opened introducing patrons to the delights of freshly made pasta, mozzarella, and delectable ragu. With its all-in-one grocery and food hall appeal, one could savor delicacies from different regions of Italy. Jose Andres also raised the bar with his Mercado Little Spain at Hudson Yards, transporting you to Spain with its jamon iberico, crowd favorite Jaleo, and a host of Spanish restaurants. Now we cross culinary continents over to Asia as Jagalchi Food Hall and Grocery Store opens at Serramonte Center in Daly City, to the joy of aficionados of Korean food.
At 75,000 sq ft, Jagalchi takes over a former JCPenney store. Inside, separate seafood, meat, and produce areas await. The butcher offers high-end meats like Japanese A5 wagyu ribeye. At the oyster bar, one can find oysters and sushi. For those wanting hot food, snacks like freshly fried Korean pancakes, fried potato swirls, rose tteokboki and mandu (meat dumplings) are available for purchase.
In the middle of the store is a Michelin starred restaurant, Pogu, where diners can choose from authentic Korean dishes with a contemporary twist, such as eel bibimbap, seafood and tofu hotpot, and buckwheat noodles.
To further enhance the feeling of a jaunt to Korea, K-pop music wafts through the air and a large selection of K-beauty is available to peruse. Shoppers note the modern interior and trendy vibe with some calling it the Erewhon of Korean grocery stores. To add to the experiential feeling, there are carts labeled with street food that give you that Asian night-market alley feeling. And to complete the culinary experience, Jagalchi offers a wide variety of sool, or Korean rice wines, such as makgeolli or soju.
No meal would be complete without dessert and Jagalchi has an onsite bakery, Basquia, which features rice-flour baked goodies. Crowd pleasers include strawberry sulpang, made of a special sweet and fluffy bread with hints of rice wine flavoring, as well as the latest viral sensation, Dubai chocolate. Another cross-cultural sweet treat is the Su Jeong Gwa latte w/oat milk, which basically is a Korean horchata.
Jagalchi opened on March 28, 2025 (Friday), and the first Saturday, March 29, 2025 resulted in a 60% visitation increase compared to Saturday, Jan 4, 2025. The hype has died down a bit, but overall traffic visitation levels are averaging at least 30% higher on Saturdays compared to pre-opening.
Whereas Serramonte Center was facing declining year-over-year visit trends in the first quarter of the year, the opening of Jagachi has provided a jolt of excitement for the shopping center, putting it into positive year-over-year traffic for the last month.
An additional benefit for Serramonte Center is that Jagachi is attracting a higher proportion of wealthy segments, such as Educated Urbanites and Ultra Wealthy Families, which could potentially result in additional cross-shopping among patrons with more disposable income.
In closing, as shopping centers experiment with new tenants for anchor closures for department stores, opportunity awaits with new brands and concepts such as experiential food halls and grocery stores.
For more data-driven retail and dining insights, visit placer.ai/anchor.
Memorial Day – the unofficial start of the summer season – is typically accompanied by major retail promotions and movie releases. We dove into the visit data to see how consumers celebrated the holiday and see how brick-and-mortar retail traffic compared to last year's numbers.
Memorial Day weekend brought a visit boost to retail chains nationwide, with the holiday's impact already felt on Friday, May 23rd 2025 as traffic spiked 10.0% compared to the YTD (January 1st to May 26th) Friday average. But comparing the data with last year's numbers shows that year-over-year (YoY) visits remained essentially flat.
Critically, this stability in Memorial Day week retail visits follows several weeks of year-over-year (YoY) traffic increases, likely due to consumer pull-forward of demand. So the fact that consumers still came out to shop Memorial Day sales – even after weeks of increased activity – suggests that brick-and-mortar retail remains resilient despite the wider macroeconomic shifts.
Diving into the apparel industry reveals that traditional apparel received a healthy Memorial Boost. And sportswear and athleisure – which may carry a slightly higher price point – saw the largest Memorial Day spikes compared to the year-to-date (YTD) average as shoppers took advantage of holiday promotions.
Meanwhile, off-price retailers saw relatively muted boosts compared to the YTD numbers, perhaps because shoppers prioritized time-sensitive bargains over the off-price segment's regular discounts. But the category saw a substantial increase in YoY visits, demonstrating consumers' ongoing value orientation.
Memorial Day is also a time for getting together with family and friends – often over a barbecue, picnic, or other food-forward events. As a result, grocery stores, BevAlc retailers, discount & dollar stores, and superstores all received traffic boosts compared to the YTD average, with BevAlc seeing the largest spike in visits.
Grocery stores, BevAlc retailers, and discount & dollar stores also saw YoY visit increases – perhaps suggesting an increase in Memorial Day socializing compared to 2024.
While several retail categories saw significant Memorial Day-driven visit boosts, the largest increase in traffic by a long shot went to movie theaters. Combined visits to AMC, Regal, and Cinemark were up 423.6% on Monday, May 26th 2025 compared to the YTD Sunday average, with combined weekly visits to the three chains up 92.4% for the week.
The Memorial Day visit spikes – likely driven by the success of new releases such as Mission: Impossible – The Final Reckoning and Lilo & Stitch follow weeks of high traffic as films including A Minecraft Movie and Sinners drove significant traffic increases at movie theaters nationwide.
This ongoing movie theater momentum suggests that, despite past concerns about streaming and changing consumer habits, the theatrical experience continues to hold significant appeal.
Overall, the Memorial Day 2025 data paints a picture of a resilient consumer ready to engage with both retail promotions and entertainment experiences. The data also suggests that, while brick-and-mortar retail continues to attract consumers on retail milestones, entertainment is reclaiming its role as a powerful draw for holiday spending.
For more data-driven consumer insights, visit placer.ai/anchor.
When we reviewed March 2025 visitation data for industrial manufacturing facilities across the U.S. – encompassing visits from both employees and logistics partners – our data indicated an uptick in activity. Notably, many industrial manufacturers, particularly in sectors like aerospace, automotive, and packaging, increased activity as they proactively ramped up production in anticipation of potential tariff-related disruptions.
While the official U.S. Census Bureau data on manufacturing new orders for April and May 2025 is not yet available (with April's full M3 report expected around June 3rd and May's around July 3rd), visitation data from our industrial manufacturing composite for April 2025 was reflective of the evolving tariff landscape that many manufacturers have faced the past several weeks. Overall, our industrial manufacturing composite for April and early May 2025 indicates that visits to manufacturing facilities have decreased year-over-year.
Several factors could contribute to this decrease: (1) general consumer uncertainty about the economy, which has impacted retail visits this year and may be dampening industrial demand; and (2) previously announced extensions to some tariff implementation dates, which might have led businesses to pause or adjust orders. Separately, the tariff environment saw a new development with the temporary reduction in certain U.S.-China tariffs enacted in mid-May; this change may lead to shifts in activity going forward but would not explain the decrease observed in April and early May.
Were there manufacturing categories that saw greater year-over-year visitation trends than others? Unsurprisingly, categories that are potentially impacted by tariff activity – such as metals (including steel and aluminum) and electrical equipment – continued to see the greatest year-over-year increase in visits in April as manufacturers accelerated production ahead of tariff implementations or companies switched to goods produced in the United States (as shown below). General Dynamics, Howmet Aeropace, U.S. Steel, Nucor, and Powell Industries were among the manufacturers that stood out with respect to visit activity during April 2025.
Our previous analysis of Ford and General Motors manufacturing facilities indicated an uptick in visitation during late March and early April 2025. This surge likely reflected an effort by these automakers to accelerate production and build inventory ahead of significant tariff changes, including the 25% tariffs on imported vehicles that took effect on April 3rd and anticipated levies on auto parts.
However, in subsequent weeks, our visitation data indicated a return to more typical visitation levels for both manufacturers. These more subdued year-over-year visit trends likely indicate a period of adjustment and caution, aligning with the broader market uncertainty. The considerable financial impact from tariffs also led both Ford and General Motors to revise their 2025 financial guidance in early May, despite some discussions around partial tariff relief measures during that period.
Given the fluid and constantly evolving landscape for industrial manufacturers, what are the key takeaways? Our data shows a clear pull-forward in demand among manufacturers during March, as they ramped up production schedules ahead of tariff implementations, especially in sectors like metals and aerospace. However, this initial surge was followed by a cooling off in activity during April and early May, likely stemming from general tariff uncertainty.
Keep up with The Anchor to see where industrial manufacturing activity heads next.
Discount and dollar stores have enjoyed unprecedented success over the past few years as economic uncertainty continues to weigh on consumers’ minds – and wallets. We took a look at two discount players, Five Below and Ollie’s Bargain Outlet, to see where the two are holding as the first half of 2025 draws to a close.
Five Below and Ollie’s were major winners in 2024, with visits to both chains elevated on a consistent basis. Both chains also aggressively expanded their footprints: Ollie's Bargain Outlet acquired around 40 leases from Big Lots, while Five Below opened a remarkable 227 new stores in 2024, with plans for another 150 in 2025.
Their strong positions were clearly reflected in Q1 2025 visit data. Five Below saw foot traffic climb 6.1% YoY, and Ollie's visits grew by 12.4%. Average visits per location were more mixed: Five Below's dipped by 4.6%, while Ollie's Bargain Market maintained momentum with a 4.6% YoY increase.
As its name suggests, Five Below primarily sells items for $5 or less, offering strong value at a time of rising prices – and customers are clearly responding. Five Below's monthly visits remained elevated throughout 2025, peaking in April with a 20.4% YoY increase. Monthly visits per location experienced more fluctuation, dipping in February and March while remaining elevated in January (+1.6%) and April (+10.1%).
Diving into the geographic segments as defined by Esri offers insight into the type of visitor that comes to Five Below – and what it might mean as the chain continues its expansion plans. Between Q1 2019 and Q1 2025, the share of visitors coming to Five Below from "Rural" and "Semi-Rural" areas increased, while the share from "Suburban Periphery" areas declined. This trend aligns with Five Below's deliberate focus on rural and semi-rural locations – a strategic choice likely influenced by existing customer behavior patterns – and might inform where the chain chooses to open its new locations in the coming years.
Foot traffic to Ollie’s Bargain Outlet was elevated for the first few months of 2025. Monthly visits experienced consistent YoY growth, and while average visits per location declined slightly in February 2025, they picked up immediately, ending April 2025 with 8.9% more visits per location than in April 2024. Some of this growth may be coming from its recent expansions – the chain opened 50 new stores in 2024.
While Ollie's differs from Five Below in terms of its product selection and price points, both chains share similarities in the demographic makeup of their visitors. The share of visitors coming from rural trade areas across the income spectrum, as defined by the Spatial.ai: PersonaLive dataset, was higher in Ollie’s captured markets than in its potential markets*. Meanwhile, the share of “Young Urban Singles” and “Upper Suburban Diverse Families” was lower in Ollie’s captured market than in its potential market.
This highlights the strength that the chain has among all kinds of rural visitor segments, and can help inform the chains’ expansion strategy as it grows its footprint in 2025 and beyond.
*A chain’s captured market is obtained by weighting each Census Block Group (CBG) in its trade area according to the CBG’s share of visits to the chain – and so reflects the population that actually visits the chain in practice.
Five Below and Ollie’s are holding onto their 2024 gains thus far into 2025. With dozens of stores slated to open in the coming months, will the two retailers continue to grow their foot traffic?
Visit Placer.ai/anchor for the latest data-driven retail insights.
Kohl’s has faced a challenging period marked by store closures, leadership instability and a 6.5% decline in comparable sales last year. So it may come as no surprise that the department store continued to see year-over-year (YoY) visit gaps in Q1 2025 – with YoY foot traffic down nearly every month since August 2024.
Still, Q1 2025 saw the department store’s YoY visit gap shrink to just 2.7%, with March experiencing a slight uptick in visits YoY. Kohl’s narrower Q1 visit gap may be a promising sign for the retailer, especially given the inclement weather that kept many consumers at home in February.
Sephora at Kohl’s also remains a bright spot, contributing to an 8.8% net sales increase in the department store’s Accessories category in 2024. And a regional snapshot of YoY visit trends shows that much of the western United States actually experienced a YoY visit increase in Q1 – a trend the company’s incoming CEO may wish to build upon.
What lies in store for Kohl’s in the months to come?
Follow Placer.ai's data driven retail analyses to find out.
The pandemic and economic headwinds that marked the past few years presented the multi-billion dollar hotel industry with significant challenges. But five years later, the industry is rallying – and some hotel segments are showing significant growth.
This white paper delves into location analytics across six major hotel categories – Luxury Hotels, Upper Upscale Hotels, Upscale Hotels, Upper Midscale Hotels, Midscale Hotels, and Economy Hotels – to explore the current state of the American hospitality market. The report examines changes in guest behavior, personas, and characteristics and looks at factors driving current visitation trends.
Overall, visits to hotels were 4.3% lower in Q2 2024 than in Q2 2019 (pre-pandemic). But this metric only tells part of the story. A deeper dive into the data shows that each hotel tier has been on a more nuanced recovery trajectory.
Economy chains – those offering the most basic accommodations at the lowest prices – saw visits down 24.6% in Q2 2024 compared to pre-pandemic – likely due in part to hotel closures that have plagued the tier in recent years. Though these chains were initially less impacted by the pandemic, they were dealt a significant blow by inflation – and have seen visits decline over the past three years. As hotels that cater to the most price-sensitive guests, these chains are particularly vulnerable to rising costs, and the first to suffer when consumer confidence takes a hit.
Luxury Hotels, on the other hand, have seen accelerated visit growth over the past year – and have succeeded in closing their pre-pandemic visit gap. Upscale chains, too, saw Q2 2024 visits on par with Q2 2019 levels. As tiers that serve wealthier guests with more disposable income, Luxury and Upscale Hotels are continuing to thrive in the face of headwinds.
But it is the Upper Midscale level – a tier that includes brands like Trademark Collection by Wyndham, Fairfield by Marriott, Holiday Inn Express by IHG Hotels & Resorts, and Hampton by Hilton – that has experienced the most robust visit growth compared to pre-pandemic. In Q2 2024, Upper Midscale Hotels drew 3.5% more visits than in Q2 2019. And during last year’s peak season (Q3 2023), Upper Midscale hotels saw the biggest visit boost of any analyzed tier.
As mid-range hotels that still offer a broad range of amenities, Upper Midscale chains strike a balance between indulgence and affordability. And perhaps unsurprisingly, hotel operators have been investing in this tier: In Q4 2023, Upper Midscale Hotels had the highest project count of any tier in the U.S. hotel construction and renovation pipeline.
The shift in favor of Upper Midscale Hotels and away from Economy chains is also evident when analyzing changes in relative visit share among the six hotel categories.
Upper Midscale hotels have always been major players: In H1 2019 they drew 28.7% of overall hotel visits – the most of any tier. But by H1 2024, their share of visits increased to 31.2%. Upscale Hotels – the second-largest tier – also saw their visit share increase, from 24.8% to 26.1%.
Meanwhile, Economy, Midscale, and Upper Upscale Hotels saw drops in visit share – with Economy chains, unsurprisingly, seeing the biggest decline. Luxury Hotels, for their parts, held firmly onto their piece of the pie, drawing 2.8% of visits in H1 2024.
Who are the visitors fueling the Upper Midscale visit revival? This next section explores shifts in visitor demographics to four Upper Midscale chains that are outperforming pre-pandemic visit levels: Trademark Collection by Wyndham, Holiday Inn Express by IHG Hotels & Resorts, Fairfield by Marriott, and Hampton by Hilton.
Analyzing the captured markets* of the four chains with demographics from STI: Popstats (2023) shows variance in the relative affluence of their visitor bases.
Fairfield by Marriott drew visitors from areas with a median household income (HHI) of $84.0K in H1 2024, well above the nationwide average of $76.1K. Hampton by Hilton and Trademark Collection by Wyndham, for their parts, drew guests from areas with respective HHIs of $79.6K and $78.5K – just above the nationwide average. Meanwhile, Holiday Inn Express by IHG Hotels & Resorts drew visitors from areas below the nationwide average.
But all four brands saw increases in the median HHIs of their captured markets over the past five years. This provides a further indication that it is wealthier consumers – those who have had to cut back less in the face of inflation – who are driving hotel recovery in 2024.
(*A chain’s captured market is obtained by weighting each Census Block Group (CBG) in its trade area according to the CBG’s share of visits to the chain – and so reflects the population that actually visits the chain in practice.)
Much of the Upper Midscale visit growth is being driven by chain expansion. But in some areas of the country, the average number of visits to individual hotel locations is also on the rise – highlighting especially robust growth potential.
Analyzing visits to existing Upper Midscale chains in four metropolitan areas with booming tourism industries – Salt Lake City, UT, Palm Bay, FL, San Diego, CA, and Richmond, VA – shows that these markets feature robust untapped demand.
Utah, for example, has emerged as a tourist hotspot in recent years – with millions of visitors flocking each year to local destinations like Salt Lake City to see the sights and take in the great outdoors. And Upper Midscale hotels in the region are reaping the benefits. In H1 2024, the overall number of visits to Upper Midscale chains in Salt Lake City was 69.4% higher than in H1 2019. Though some of this increase can be attributed to local chain expansion, the average number of visits to each individual Upper Midscale location in the area also rose by 12.5% over the same period.
Palm Bay, FL (the Space Coast) – another tourist favorite – is experiencing a similar trend. Between H1 2019 and H1 2024, overall visits to local Upper Midscale hotel chains grew by 36.4% – while the average number of visits per location increased a substantial 16.9%. Given this strong demand, it may come as no surprise that the area is undergoing a hotel construction boom. Upper Midscale hotels in other areas with flourishing tourism sectors, like San Diego, CA and Richmond, VA, are seeing similar trends, with increases in both overall visits and and in the average number of visits per location.
Though Economy chains have underperformed versus other categories in recent years, the tier does feature some bright spots. Some extended-stay brands in the Economy tier – hotels with perks and amenities that cater to the needs of longer-stay travelers – are succeeding despite category headwinds.
Choice Hotels’ portfolio, for example, includes WoodSpring Suites, an Economy chain offering affordable extended-stay accommodations in 35 states. In H1 2024, the chain drew 7.7% more visits than in the first half of 2019 – even as the wider Economy sector continued to languish. InTown Suites, another Economy extended stay chain, saw visits increase by 8.9% over the same period.
And location intelligence shows that the success of these two chains is likely being driven, in part, by their growing appeal to young, well-educated professionals. In H1 2019, households belonging to Spatial.ai: PersonaLive’s “Young Professionals” segment made up 9.6% of WoodSpring Suites’ captured market. But by H1 2024, the share of this group jumped dramatically to 13.3%. At the same time, InTown Suites saw its share of Young Professionals increase from 12.0% to 13.4%.
Whether due to an affinity for prolonged “workcations” (so-called “bleisure” excursions) or an embrace of super-commuting, younger guests have emerged as key drivers of growth for the extended stay segment. And by offering low–cost accommodations that meet the needs of these travelers, Economy chains can continue to grow their share of the pie.
The hospitality industry recovery continues – led by Upper Midscale Hotels, which offer elevated experiences that don’t break the bank. But today’s market has room for other tiers as well. By keeping abreast of local visitation patterns and changing consumer profiles, hotels across chain scales can personalize the visitor experience and drive customer satisfaction.
The past few years have provided the tourism sector with a multitude of headwinds, from pandemic-induced lockdowns to persistent inflation and a rise in extreme weather events. But despite these challenges, people are more excited than ever to travel – more than half of respondents to a recent survey are planning on increasing their travel budgets in the coming months.
And while revenge travel to overseas destinations is still very much alive and well, the often high costs associated with traveling abroad are shaping the way people choose to travel. Domestic travel and tourism are seeing significant growth as more affordable alternatives.
This white paper takes a closer look at two of the most popular domestic tourism destinations in the country – New York City and Los Angeles. Over the past year, both cities have continued to be leading tourism hotspots, offering a wealth of attractions for visitors. What does tourism to these two cities look like in 2024, and what has changed since before the pandemic? How have inflation and rising airfare prices affected the demographics and psychographics of visitors to these major hubs?
Analyzing the distribution of domestic tourists across CBSAs nationwide from May 2023 to April 2024 reveals New York and Los Angeles to be two of the nation’s most popular destinations. (Tourists include overnight visitors staying in a given CBSA for up to 31 days).
The New York-Newark-Jersey City, NY-NJ-PA metro area drew the largest share of domestic tourists of any CBSA during the analyzed period (2.7%), followed closely by the Los Angeles-Long Beach-Anaheim, CA CBSA (2.5%). Other domestic tourism hotspots included Orlando-Kissimmee-Sanford, FL (tied for second place with 2.5% of visitors), Dallas-Fort Worth-Arlington, TX (1.9%), Las Vegas-Henderson-Paradise, NV (1.8%), Miami-Fort Lauderdale-Pompano Beach, FL (1.8%), and Chicago-Naperville, Elgin, IL-IN-WI (1.6%).
The Big Apple. The City That Never Sleeps. Empire City. Whatever it’s called, New York City remains one of the most well-known tourist destinations in the world. And for many Americans, New York is the perfect place for an extended weekend getaway – or for a multi-day excursion to see the sights.
But where do these NYC-bound vacationers come from? Diving into the data on the origin of visitors making medium-length trips to New York City (three to seven nights) reveals that increasingly, these domestic tourists are coming from nearby metro areas.
Between 2018-2019 and 2023-2024, for example, the number of tourists visiting New York City from the Philadelphia metro area increased by 19.2%.
The number of tourists coming from the Boston and Washington, D.C metro areas, and from the New York CBSA itself (New York-Newark-Jersey City, NY-NJ-PA) also increased over the same period.
Meanwhile, further-away CBSAs like San Francisco-Oakland-Berkeley, CA, Atlanta-Sandy Springs-Alpharetta, GA, and Miami-Fort Lauderdale-Pompano Beach, FL fed fewer tourists to NYC in 2023-2024 than they did pre-pandemic. It seems that residents of these more distant metro areas are opting for vacation destinations closer to home to avoid the high costs of air travel.
Diving even deeper into the characteristics of visitors taking medium-length trips to New York City reveals another demographic shift: Tourists staying between three and seven nights in the Big Apple are skewing younger.
Between 2018-2019 and 2023-2024, the share of visitors to New York City from areas with median ages under 30 grew from 2.1% to 4.5%. Meanwhile, the share of visitors from areas with median ages between 31 and 40 increased from 34.3% to 37.7%.
The impact of this trend is already being felt in the Big Apple, with The Broadway League reporting that the average age of audiences to its shows during the 2022- 2023 season was the youngest it had been in 20 seasons.
The shift towards younger tourists can also be seen when examining the psychographic makeup of visitors to popular attractions in New York City. Analyzing the captured markets of major NYC landmarks with data from Spatial.ai’s PersonaLive dataset reveals an increase in households belonging to the “Educated Urbanites” segment between 2018-2019 and 2023-2024.
These well-educated, young singles are increasingly visiting iconic NYC venues such as the Whitney Museum of American Art, The Metropolitan Museum of Art, The American Museum of Natural History, and the Statue of Liberty. This shift highlights the growing popularity of these attractions among young, educated singles, reflecting a broader trend of increased domestic tourism among this demographic.
New York City’s tourism sector is adapting to meet the changing needs of travelers, fueled increasingly by younger visitors who may be unable to take a costly international vacation. How have travel patterns to Los Angeles changed in response to increasing travel costs?
While New York City is the East Coast’s tourism hotspot, Los Angeles takes center stage on the West Coast. And as overseas travel has become increasingly out of reach for Americans with less discretionary income, the share of domestic tourists originating from areas with lower HHIs has risen.
Before the pandemic, 57.6% of visitors to LA came from affluent areas with median household incomes (HHIs) of over $90K/year. But by 2023-2024, this share decreased to 50.7%. Over the same period, the share of visitors from areas with median HHIs between $41K and $60K increased from 9.7% to 12.5%, while the share of visitors from areas with HHIs between $61K and $90K rose from 32.1% to 35.8%.
Diving into the psychographic makeup of visitors to popular Los Angeles attractions – Universal Studios Hollywood, Disneyland California, the Santa Monica Pier, and Griffith Observatory – also reflects the above-mentioned shift in HHI. The captured markets of these attractions had higher shares of middle-income households belonging to the “Family Union” psychographic segment in 2023-2024 than in 2018-2019.
Experian: Mosaic defines this segment as “middle income, middle-aged families living in homes supported by solid blue-collar occupations.” Pre-pandemic, 16.0% of visitors to Universal Studios Hollywood came from trade areas with high shares of “Family Union” households. This number jumped to 18.8% over the past year. A similar trend occurred at Disneyland, Santa Monica Pier, and Griffith Observatory.
And like in New York City, growing numbers of visitors to Los Angeles appear to be coming from nearby areas. Between 2018-2019 and 2023-2024, the share of in-state visitors to major Los Angeles attractions increased substantially – as people likely sought to cut costs by keeping things local.
Pre-pandemic, for example, 68.9% of visitors to Universal Studios Hollywood came from within California – a share that increased to 72.0% over the past year. Similarly, 59.7% of Griffith Observatory visitors in 2018-2019 came from within the state – and by 2023-2024, that number grew to 64.7%.
Even when times are tight, people love to travel – and New York and Los Angeles are two of their favorite destinations. With prices for airfare, hotels, and dining out increasing across the board, younger and more price-conscious households are adapting, choosing to visit nearby cities and enjoy attractions closer to home. And as the tourism industry continues its recovery, understanding emerging visitation trends can help stakeholders meet travelers where they are.
The positive retail momentum observed in Q1 2024 continued into Q2 – as stabilizing prices and a strong job market fostered cautious optimism among consumers. Year-over-year (YoY) retail foot traffic remained elevated throughout the quarter, with June in particular seeing significant weekly visit boosts ranging from 4.7% to 8.5%.
The robustness of the retail sector in Q2 was also highlighted by positive visit growth during the quarter’s special calendar occasions, including Mother’s Day (the week of May 6th) and Memorial Day (the week of May 27th). And though consumer spending may moderate as the year wears on, retail’s strong Q2 showing offers plenty of room for optimism ahead of back-to-school sales and other summer milestones.
On a quarterly basis, overall retail visits rose 4.2% in Q2. And diving into specific categories shows that value continued to reign supreme, with discount and dollar stores seeing the most robust YoY visit growth (11.2%) of any analyzed category.
Other essential goods purveyors, such as grocery store chains (7.6%) and superstores (4.6%), also outperformed the overall retail baseline. And fitness – a category deemed essential by many health-conscious consumers – outpaced overall retail with a substantial 6.0% YoY foot traffic increase.
The decidedly more discretionary home improvement industry performed less well than overall retail in Q2 – but in another sign of consumer resilience, it too experienced a YoY visit uptick. And overall restaurant foot traffic increased 2.6% YoY.
Discount and dollar stores enjoyed a strong Q2 2024, maintaining YoY visit growth above 10.0% for six out of the quarter’s 13 weeks. Only during the week of April 1st did the category see a temporary decline, likely the result of an Easter calendar shift. (The week of April 1st 2024 is being compared to the week of April 3rd, 2023, which included the run-up to Easter)
Some of this growth can be attributed to the continued expansion of segment leaders like Dollar General. But the category has also been bolstered by the emphasis consumers continue to place on value in the face of still-high prices and economic uncertainty.
Dollar General, which has been expanding both its store count and its grocery offerings, saw YoY visits increase between 9.1% and 15.9% throughout the quarter. Affordable-indulgence-oriented Five Below, which has also been adding locations at a brisk clip, saw YoY visits increase between 4.9% and 18.8%.
And though Dollar Tree has taken steps to rightsize its Family Dollar brand, the company’s eponymous banner – which caters to middle-income consumers in suburban areas – continued to grow both its store count and its visits in Q2.
Grocery store chains also performed well in Q2 2024 – experiencing strongly positive foot traffic growth throughout the quarter. Though the sector continues to face its share of challenges, stabilizing food-at-home prices and improvements in employee retention and supply chain management have helped propel the industry forward.
Diving into the performance of specific chains shows that within the grocery segment, too, price was paramount in Q2 2024 – with limited-assortment value grocery stores like Aldi and Trader Joe’s leading the way.
Traditional chains H-E-B and Food Lion (owned by Ahold Delhaize) – both of which are known for relatively low prices – outperformed the wider grocery sector with respective YoY foot traffic boosts of 11.4% and 8.7%. But ShopRite, Safeway (owned by Albertsons), Kroger, and Albertsons also drew more visits in Q2 2024 than in the equivalent period of last year.
Fitness has proven to be relatively inflation-proof in recent years – thriving even in the face of reduced discretionary spending and consumer cutbacks. Indeed, rising prices may have actually helped boost gym attendance, as people sought to squeeze the most value out of their monthly fees and replace pricy outings with already-paid-for gym excursions.
And despite lapping a remarkably strong 2023, visits to gyms nationwide remained elevated YoY in Q2 2024.
Diving into the data for some of the nation’s leading gyms shows that today’s fitness market has plenty of room at the top. Planet Fitness, 24 Hour Fitness, Life Time Fitness, Orangetheory Fitness, and LA Fitness all experienced YoY visit growth in Q2 2024 – reflecting consumers’ enduring interest in all things wellness-related.
But it was EōS Fitness and Crunch Fitness – two value gyms that have been pursuing aggressive expansion strategies – that really hit it out of the park, with respective YoY foot traffic increases of 23.4% and 21.4%.
The week of April 1st saw a decline in YoY visits to superstores – likely attributable to the Easter calendar shift noted above. But the category quickly rallied, and with back-to-school shopping and major superstore sales events coming up this July, the category appears poised to enjoy continued success throughout the summer.
Within the superstore category, wholesale clubs continued to stand out – with Costco Wholesale, Sam’s Club and BJ’s Wholesale Club enjoying YoY foot traffic growth ranging from 12.0% to 7.4%. But Target and Walmart also impressed with 4.6% and 4.0% YoY visit increases.
Inflation, elevated interest rates, and a sluggish real estate market have created a perfect storm for the home improvement industry, with spending on renovations in decline. The accelerated return to office has likely also taken its toll on the category, as people spend more time outside the home and have less availability to immerse themselves in DIY projects.
But despite these challenges, weekly YoY foot traffic to home improvement and furnishing chains remained elevated throughout much of the Q2 – with June and April seeing mostly positive YoY visit growth, and May hovering just below 2023 levels. This (modest) visit growth may be driven by consumers loading up on supplies for necessary home repairs, or by shoppers seeking materials for smaller projects. And given the importance of Q2 for the home improvement sector, this largely positive snapshot may offer some promise of good things to come.
Some chains within the home improvement category continued to perform especially well in Q2 2024 – with rapidly expanding, budget-oriented Harbor Freight Tools leading the pack. But Ace Hardware, Menards, The Home Depot, and Lowe’s also saw foot traffic increases in Q2, showcasing the category’s resilience in the face of headwinds.
Restaurants – including full-service restaurants (FSR), quick-service restaurants (QSR), fast-casual chains, and coffee chains – lagged behind grocery stores and other essential goods retailers in Q2 2024, as price-sensitive consumers prioritized needs over wants and ate at home more often.
Still, YoY restaurant foot traffic remained up throughout most of the quarter. And impressively, the sector saw a YoY visit uptick during the week of Mother’s Day (the week of May 6th, 2024, compared to the week of May 8th, 2023) – an important milestone for FSR.
The restaurant industry’s YoY visit growth was felt across segments – though fast-casual and coffee chains experienced the biggest visit boosts. Like in Q1 2024, fast-casual restaurants hit the sweet spot between indulgence and affordability, outpacing QSR in the wake of fast food price hikes. And building on the positive YoY trendline that began to emerge last quarter, full-service restaurants finished Q2 2024 with a 1.4% YoY visit uptick.
Chain expansion was the name of the restaurant game in Q2 2024, with several chains that have been growing their footprints outperforming segment averages – including CAVA, Chipotle Mexican Grill, Ziggi’s Coffee, California-based Philz Coffee, Raising Cane’s, Whataburger, and First Watch. Chili’s Grill and Bar also outpaced the full-service category average, aided by the revamping of its “3 for Me” menu.
Retailers and restaurants in Q2 2024 continued to face plenty of challenges, from inflation to rising labor costs and volatile consumer confidence. But foot traffic trends across industries – including both essential goods purveyors like grocery stores and more discretionary categories like home improvement and restaurants – suggest plenty of room for cautious optimism as 2024 wears on.
