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Dave’s Hot Chicken and Dutch Bros represent two stages of competitive maturity in the dining industry. Dave’s, the rookie powerhouse, is still in its breakout phase – driven by speed, excitement, and growth at any cost. Dutch Bros, on the other hand, is the seasoned veteran entering a more disciplined period of its career, focused on refinement, endurance, and strategic precision.
A snapshot of nationwide foot traffic data clearly shows the difference between the two brands. Between January and October 2025, Dave’s Hot Chicken recorded a remarkable 59.3% increase in total visits, driven by an aggressive pace of new openings. And the average number of visits to each individual store also rose 4.8%, signaling robust and growing demand.
Dutch Bros, meanwhile, experienced a more measured 13.1% growth in total visits, with visits per location holding steady at 0.2%. This stability suggests that while new units continue to perform, many established markets are reaching maturity – a hallmark of a seasoned brand transitioning from rapid expansion to optimization.
The contrast between the two brands becomes even more striking when analyzing major markets. While Dutch Bros’ visit growth reflects slower gains tied to market maturity, Dave’s is posting explosive per-location surges in major DMAs like Chicago (+18.4%), Orlando (+15.5%), and Houston (+15.0%). It’s the classic rookie hot streak – fast, fearless, and full of momentum.
Dutch Bros is now a massive operation with 1,080 locations in 24 states as of September 2025. Though much of the company's early growth was achieved through a franchise system, Dutch Bros stopped selling franchises to operators who didn’t grow up in the company in 2008 – and stopped franchising completely in 2017 to maintain consistency and preserve its distinctive brand and culture.
Today, only about 30% of Dutch Bros locations are franchise-operated. And as illustrated by the map below, while new stores are fueling growth, older markets – particularly in the Pacific Northwest – are reaching maturity. Dutch Bros is no longer just sprinting to open new stores; it’s managing endurance and refining its playbook – optimizing store placement, leveraging data analytics, and deepening engagement through its digital rewards program. This maturity mirrors what Starbucks went through two decades ago: fewer easy wins, but a much higher floor for long-term performance.
Then there’s Dave’s Hot Chicken – fast, fearless, and still in its hyper-growth phase. From a parking-lot pop-up in 2017 to around 300 locations today, Dave’s is scaling at a speed rarely seen in food service.
Like Dutch Bros in its early days, Dave’s still embraces a franchise-first approach. Backed by Roark Capital and celebrity investors including Drake, the brand is leveraging multi-unit operators to plant flags nationwide and abroad. The company aims to open 150 new locations a year and recently signed an 180-unit European deal with Azzurri Group – proof that the rookie’s winning streak is turning into a global phenomenon.
And the map below highlights how Dave’s Hot Chicken is playing offense with no signs of slowing down. The brand’s franchise-first model allows for rapid scaling with lower capital risk, while Roark Capital’s involvement brings big-league operational infrastructure. But like any breakout player, the challenge will be endurance – ensuring franchisees maintain consistency and profitability as the system races toward 1,000+ units.
For operators and investors, the Dutch Bros/Dave’s contrast is a roadmap to growth sequencing. Early-stage brands can learn from Dave’s: Invest in buzz, speed, and market saturation while consumer curiosity is high. Maturing chains, on the other hand, can look to Dutch Bros as proof that disciplined growth, data-led decisions, and cultural integrity are what sustain relevance once expansion slows.
For more data-driven insights, visit placer.ai/anchor
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
How is lululemon performing in a challenging retail environment, and what does Black Friday data suggest about the holiday shopping season already under way? We dove into the data to find out.
Visits to lululemon were up 4.2% year over year (YoY) in Q3 2025 – a promising sign ahead of the holidays. And though monthly same-store visits trended slightly negative YoY, same-store traffic grew in October – a positive sign ahead of a critical holiday season.
Looking back at previous holiday seasons provides further room for optimism for lululemon. The retailer reliably sees late-year traffic spikes – on Black Friday and especially at the end of December, when its End-of-Year sale and Boxing Day discounts pull in last-minute and bargain-seeking shoppers.
Black Friday 2025 data shows that luluemon is already off to a strong start, with visits surpassing even last year's strong performance – the chain experienced a 350.8% increase in visits compared to its January to September 2025 daily visit average.
Looking ahead, this early momentum positions lululemon to reclaim share during what many retailers expect to be a tighter holiday season. Given macroeconomic headwinds and shifting consumer sentiment, early wins like this may be critical – strong traffic now could translate into outsized holiday-season revenue, reinforce customer loyalty, and help offset any softening in post-Black-Friday demand.
Lululemon is driving increased foot traffic despite visit softness earlier in the year and persistent consumer headwinds. With the all-important holiday season fast-approaching, will the chain continue to drive visit growth?
For more data-driven retail insights follow Placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Prior to Black Friday, mall visits across the three formats (indoor malls, open-air shopping centers, and outlet malls) were running comfortably ahead of 2024 levels. But during the week of Black Friday 2025, visits to indoor malls and open-air centers flattened or even dropped year over year – suggesting that many shoppers had moved their trips to earlier in November, when mall retailers had begun rolling out early Black Friday promotions.
A closer look at daily traffic across the Black Friday weekend reveals how this shift played out. Friday performed well across all formats, with indoor mall visits rising 3.1% year over year, open-air centers up 1.7%, and outlet malls essentially flat but still slightly positive. But Saturday and Sunday traffic declined YoY, weighing down on Friday's gains and pulling the whole week into negative YoY territory.
So Friday retained its status as the high-impact day, but the rest of the weekend showed signs of promotional fatigue – or simply that shoppers had already taken advantage of the deals they wanted.
If visit counts capture one dimension of consumer behavior, dwell time reveals another. The share of visits lasting more than an hour declined across all mall formats relative to last year, indicating a more mission-driven shopper – someone who arrives with a plan, moves efficiently, and heads on to the next task. The trend may also hint at a strategic shift: some consumers may have used earlier November visits to scout specific items or sizes, allowing them to streamline their Black Friday trips and focus on securing the best deals both inside and outside the mall.
Most importantly, a broader look at year-over-year monthly visits shows that the early surge in November traffic more than offset the softness during Black Friday week, ultimately providing November 2025 with an overall YoY traffic boost. This pattern suggests that the holiday season’s momentum is becoming less dependent on a single weekend and increasingly shaped by how effectively retailers engage shoppers throughout the month – and the longer holiday season as a whole.
Black Friday mall data suggests that consumers are still engaging deeply with physical retail, yet the cadence of that engagement is evolving. They are starting earlier, concentrating their in-person activity in shorter bursts, and reserving their longest visits for fewer occasions. For retailers, this dynamic underscores the importance of capturing Friday’s surge, aligning promotions with earlier November interest, and offering experiences compelling enough to draw shoppers back later in the weekend. For landlords, the data highlights opportunities to support purposeful shopping with frictionless navigation, efficient operations, and programming that encourages dwell at moments when the natural impulse may be to move quickly.
As December data comes into view – from Super Saturday to the final week before Christmas – the key question will be whether these patterns continue or whether late-season urgency reshapes the curve once again. For now, the early read is clear: shoppers are showing up, but on their own terms, and malls that adapt to this more intentional consumer are positioned to capture the strongest returns.
For more data-driven consumer insights, visit placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Black Friday 2025 offered an early look at how consumers are approaching a holiday season defined by tighter budgets and more deliberate spending. Foot traffic trends across regions and retail categories show that while the traditional Black Friday playbook still generates major surges for core retail segments, value-oriented formats and convenient, low-cost treats are playing a larger role in shaping how and where shoppers decide to spend. The data points to a consumer who is highly selective: willing to pursue standout deals, but just as focused on stretching their dollars and fitting purchases into packed holiday routines.
The map below shows retail visits on Black Friday (November 28, 2025) compared to each DMA’s year-to-date daily average. Purple areas indicate DMAs where Black Friday traffic rose more than the national average increase of 53.0%, while yellow areas represent markets where the surge fell below that benchmark.
Once again, the Midwest led the country in in-person Black Friday activity, far outpacing major coastal metros. The region’s strong turnout reflects how sharply Midwestern shoppers respond to clear, compelling value. For retailers and dining brands hoping to grow their footprint in the region, the takeaway is straightforward: transparent pricing, well-structured promotions, and messaging that reinforces everyday value can go a long way in capturing visits.
Several value-focused categories – thrift stores, wholesale clubs, off-price retailers, and discount & dollar stores – posted year-over-year (YoY) visit gains, even though their increases relative to typical daily traffic were relatively modest. This YoY growth on a day defined by aggressive discount-hunting suggests that these formats are becoming meaningful Black Friday destinations – and could indicate that more consumers are motivated by the final price they pay rather than the size of the advertised markdown.
Still, the data also makes clear that traditional Black Friday winners can draw crowds. Mid-tier department stores, beauty, sporting goods, and electronics all saw outsized visit spikes relative to their YTD averages, with department stores more than doubling typical weekend traffic.
Together, the data paints a picture of a holiday season defined by careful tradeoffs: Even amid macroeconomic pressure, mid-tier retailers can still draw high-intent shoppers – especially if offering the right discount. At the same time, value-focused formats are gaining traction among consumers watching their budgets more closely.
Consumers’ in-store behavior over Black Friday also reflected a strong focus on value. The share of longer visits (30+ minutes) increased across all four Black Friday mainstays – mid-tier department stores, beauty & self care, sporting goods, and electronics – reflecting a consumer base willing to invest more time to secure the right deal. Many shoppers likely used in-store browsing as a strategy to compare options, verify value, and assemble baskets made up of multiple smaller-ticket items rather than focusing their spend on a single high-priced purchase. The uptick in extended visits suggests that Black Friday is becoming as much about maximizing savings as it is about fulfilling gift lists – an approach aligned with shoppers’ heightened price sensitivity and the growing emphasis on strategic, mission-driven store trips.
Overall, the rise in longer visits also underscores that value – not just discounts – shaped the in-store experience this year, prompting consumers to slow down, evaluate options, and leave with fuller baskets.
Coffee chains were one of Black Friday’s most unexpected standouts, with visits to drive-thru forward formats in particular (Dutch Bros, 7 Brew Coffee, and Scooter's Coffee) surging 47.5% to 52.6% higher than their YTD daily average. These spikes show how strongly convenient, low-ticket beverages resonate on a day otherwise dominated by big purchases and aggressive deal-hunting.
The Black Friday visit boosts also reveal that, even as budgets tighten, consumers continue to make space for small, affordable indulgences – especially those that fit naturally into a day of errands and shopping. For coffee chains, this underscores the value of speed, seamless access, and timely seasonal offerings. For retailers, it highlights the role food-and-beverage stops play in the broader holiday journey, creating opportunities for cross-promotion and helping stabilize traffic around peak shopping windows.
As the holiday season continues, the trends emerging from Black Friday suggest retailers should prepare for a consumer defined by cautious but purposeful spending. Regions that respond most strongly to value, categories anchored in everyday affordability, and concepts that offer convenience and small indulgences all appear well positioned to capture incremental holiday visits. Retailers that adapt with localized value messaging, balanced promotional strategies, and partnerships or offerings that align with shoppers’ broader journeys stand to benefit as consumers prioritize both savings and ease.
For more data-driven consumer insights, visit placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Home-cooked meals may anchor the holidays, yet dining out remains a key part of the seasonal rhythm. Examining how visits trended last year helps illuminate which segments could gain the most traction this December and where holiday dining demand may concentrate.
While the holiday season is a major period for retail, some dining segments also experience a notable lift. Visits to the coffee category outperformed their 2024 weekly average in November, likely boosted by the appeal of leading chains' holiday menu and the popularity of Starbucks' Red Cup Day. The category saw another surge the week before Christmas, as shoppers sought out caffeine to power through last-minute errands.
Full-service restaurants tend to see visitation build towards the end of the holiday season – visits were 7.1% higher than average the week of December 16th, 2024, and remained elevated during the week of Christmas, even as other dining categories experienced slight dips. This likely reflects the shift from workday and errand-driven routines to family gatherings, out-of-town guests, and special-occasion meals. Meanwhile, categories like QSR, fast casual, and coffee tend to soften as commuting, shopping, and other everyday behaviors pause for the holiday.
Meanwhile, fast-casual and quick-service segments trended lower during holidays than they did during the rest of the year – though the week before Christmas bucked the trend, likely lifted by shoppers stopping for quick meals amid last-minute errands.
Within full-service dining, upscale and fine-dining concepts were the clear standouts of the season. The segment saw steady gains throughout December, culminating in a 33.7% jump the week of December 16th and remaining elevated into Christmas week – a pattern likely supported by companies and large groups booking higher-end restaurants for end-of-year celebrations.
Breakfast-first chains, by contrast, showed softer performance for most of the period and only saw meaningful lifts during family-focused holiday weeks, when out-of-town visitors and holiday traditions drove more morning and brunch outings.
Casual dining and eatertainment concepts also experienced holiday-related bumps, but in distinct ways. Casual dining saw a brief boost the week of November 11th, likely tied to Veterans Day promotions, and then a more meaningful lift the week before Christmas as consumers grabbed convenient meals while running last-minute errands. Eatertainment venues, on the other hand, peaked during Christmas week, benefiting from families seeking activity-based outings once holiday gatherings were underway. While neither category matched the sustained strength of upscale dining, each captured demand consistent with the role they play in the holiday dining cycle.
Looking ahead to this year’s holiday season, the year-over-year dining patterns point to a dining landscape led once again by upscale and fine dining. This segment is the only one showing consistent momentum heading into November, with steady gains that suggest another strong December for premium full-service concepts.
The rest of the full-service category is entering the season on more uneven footing. Breakfast-first chains, eatertainment venues, and casual dining brands are all tracking close to or below last year’s levels, with several weeks of declines and only brief periods of improvement. While the weeks of November 10th and 17th offer early signs of stabilization for some segments, the broader picture remains mixed.
Still, holiday dining behaviors typically shift sharply as Thanksgiving, Christmas travel, and family gatherings come into focus. If past patterns hold, all four segments may see meaningful late-season lifts – but upscale dining is the category best positioned to outperform as the holidays accelerate.
Upscale and fine dining, coffee, and breakfast-first chains demonstrated clear seasonal lifts last year. As December approaches, will these patterns re-emerge, or will consumer caution lead to wider pull-backs among the dining segment?
For the most up-to-date dining data, check out Placer.ai’s free tools.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Thanksgiving brought a healthy rise in movie theater traffic while still trailing 2024’s exceptional highs. The gap points to a growing reality in the theatrical space: In 2025, audiences show up strongest when franchises – and preferably, multiple franchises at once – lead the way.
Thanksgiving reliably drives a surge in theater visits, as families seek shared holiday activities and studios lean into the demand by releasing family-friendly blockbusters. This year was no different, when the release of Wicked: For Good on November 21st and Zootopia 2 on November 26th – both installments in well-established franchises – helped fuel a holiday bump. Movie theater visits climbed 218% higher than the YTD average for a typical Wednesday on the Wednesday before Thanksgiving, while Black Friday traffic rose 103.2% above the average Friday so far in 2025.
Still, movie theater traffic fell significantly short of 2024 levels, dropping 27.9% on the Wednesday before Thanksgiving and 31.7% on Black Friday. These gaps underscore just how extraordinary last year’s slate was, when Wicked and Gladiator II opened the Friday before Thanksgiving, followed by Moana 2 the next Wednesday. These franchise titles – and, in the case of Wicked, a film backed by a major existing IP – produced unusually large attendance spikes throughout the 2024 holiday window.
Analyzing year-to-date traffic patterns at movie theaters reinforces just how dependent theaters have become on major franchise installments. Throughout 2025, nearly every pronounced traffic peak aligns with a franchise launch – from Captain America: Brave New World on Valentine’s Day to Minecraft in April, Jurassic World: Rebirth and Superman in July, and The Conjuring: Last Rites in September.
These weekends routinely spiked movie traffic over the release weekend – and the strongest releases produced multi-week periods of elevated visitation. As shown in the chart below, titles like Minecraft, Jurassic World, and the latest Mission: Impossible kept both weekday and weekend traffic meaningfully higher for two to four weeks – often until the next major blockbuster arrived.
The data suggests that moviegoing has shifted from a routine outing to an event-driven decision. Audiences aren’t heading to theaters just for the experience anymore – they go when a specific film feels worth the trip, typically a sequel or another piece of well-known IP. As a result, theaters no longer see steady week-to-week demand, though blockbusters can still drive weeks of elevated traffic.
As the holiday season continues, theaters have an opportunity to extend the strong, IP-driven momentum that has shaped 2025 so far. December brings a lineup of major sequels and family-friendly releases – including Avatar: Fire and Ash and The SpongeBob Movie: Search for SquarePants, both arriving the Friday before Christmas. These titles are poised to draw large holiday audiences and, if recent patterns hold, generate multi-week lifts that support not only theaters but the broader mix of surrounding businesses.
For more data-driven consumer insights, visit placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
The first Lollapalooza – a four-day music festival – took place in 1991. Chicago’s Grant Park became the event’s permanent home (at least in the United States) in 2005, drawing thousands of revelers and music fans to the park each year.
This year, the festival once again demonstrated its powerful impact on the city. On August 1st, 2024, visits to Grant Park surged by 1,313.2% relative to the YTD daily average, as crowds converged on the park to see Chappell Roan’s much-anticipated performance. And during the first three days of the event, the event drew significantly more foot traffic than in 2023 – with visits up 18.9% to 35.9% compared to the first three days of last year’s festival (August 3rd to 5th, 2023).
Lollapalooza led to a dramatic spike in visits to Grant Park – and it also attracted a different type of visitor compared to the rest of the year.
Analyzing Grant Park’s captured market with Spatial.ai’s PersonaLive dataset reveals that Lollapalooza attendees are more likely to belong to the “Young Professionals” and “Ultra Wealthy Families” segment groups than the typical Grant Park visitor.
By contrast, the “Near-Urban Diverse Families” segment group, comprising middle-class diverse families living in or near cities, made up only 6.5% of visitors during the festival, compared to 12.0% during the rest of the year.
Additionally, visitors during Lollapalooza came from areas with higher HHIs than both the nationwide baseline of $76.1K and the average for park visitors throughout the year. Understanding the demographic profile of visitors to the park during Lollapalooza can help planners and city officials tailor future events to these segment groups – or look for ways to make the festival accessible to a wider range of music lovers.
Lollapalooza’s impact on Chicago extended beyond the boundaries of Grant Park, with nearby hotels seeing remarkable surges in foot traffic. The Congress Plaza Hotel on South Michigan Avenue witnessed a staggering 249.1% rise in visits during the week of July 29, 2024, compared to the YTD visit average. And Travelodge on East Harrison Street saw an impressive 181.8% increase. These spikes reflect the festival’s draw not just for locals but for out-of-town visitors who fill hotels across the city.
The North Michigan Avenue retail corridor also enjoyed a significant increase in foot traffic during the festival, with visits on Thursday, August 1st 56.0% higher than the YTD Thursday visit average. On Friday, August 2nd, visits to the corridor were 55.7% higher than the Friday visit average. These numbers highlight Lollapalooza’s role in driving economic activity across Chicago, as festival-goers venture beyond the park to explore the city’s vibrant retail and hospitality offerings.
City parks often serve as community hubs, and Flushing Meadows Corona Park in Queens, NY, has been a major gathering point for New Yorkers. The park hosted one of New York’s most beloved summer concerts – Governors Ball – which moved from Governors Island to Flushing Meadows in 2023.
During the festival (June 9th -11th, 2024), musicians like Post Malone and The Killers drew massive crowds to the park, with visits soaring to the highest levels seen all year. On June 9th, the opening day of the festival, foot traffic in the park was up 214.8% compared to the YTD daily average, and at its height, on June 8th, the festival drew 392.7% more visits than the YTD average.
The park also hosted other big events this summer – a July 21st set by DMC helped boost visits to 185.1% above the YTD average. And the Hong Kong Dragon Boat Festival on August 3rd and 4th led to major visit boosts of 221.4% and 51.6%, respectively.
These events not only draw large crowds, but also highlight the park’s role as a space where cultural and civic life can find expression, flourish, and contribute to the health of local communities.
Analyzing changes in Flushing Meadows Corona Park’s trade area size offers insight into how far people are willing to travel for these events. During Governors Ball, for example, the park’s trade area ballooned to 254.5 square miles, showing the festival's wide appeal. On July 20th, by contrast, when the park hosted several local bands and DJs, the trade area was a much more modest 57.0 square miles.
Summer events drive community engagement, economic activity, and civic pride. Cities that invest in their parks and event hubs, fostering lively and inclusive spaces, can create lasting value for both residents and visitors, enriching the cultural and social life of urban areas.
For more data-driven civic stories, visit Placer.ai.
The pandemic and economic headwinds that marked the past few years presented the multi-billion dollar hotel industry with significant challenges. But five years later, the industry is rallying – and some hotel segments are showing significant growth.
This white paper delves into location analytics across six major hotel categories – Luxury Hotels, Upper Upscale Hotels, Upscale Hotels, Upper Midscale Hotels, Midscale Hotels, and Economy Hotels – to explore the current state of the American hospitality market. The report examines changes in guest behavior, personas, and characteristics and looks at factors driving current visitation trends.
Overall, visits to hotels were 4.3% lower in Q2 2024 than in Q2 2019 (pre-pandemic). But this metric only tells part of the story. A deeper dive into the data shows that each hotel tier has been on a more nuanced recovery trajectory.
Economy chains – those offering the most basic accommodations at the lowest prices – saw visits down 24.6% in Q2 2024 compared to pre-pandemic – likely due in part to hotel closures that have plagued the tier in recent years. Though these chains were initially less impacted by the pandemic, they were dealt a significant blow by inflation – and have seen visits decline over the past three years. As hotels that cater to the most price-sensitive guests, these chains are particularly vulnerable to rising costs, and the first to suffer when consumer confidence takes a hit.
Luxury Hotels, on the other hand, have seen accelerated visit growth over the past year – and have succeeded in closing their pre-pandemic visit gap. Upscale chains, too, saw Q2 2024 visits on par with Q2 2019 levels. As tiers that serve wealthier guests with more disposable income, Luxury and Upscale Hotels are continuing to thrive in the face of headwinds.
But it is the Upper Midscale level – a tier that includes brands like Trademark Collection by Wyndham, Fairfield by Marriott, Holiday Inn Express by IHG Hotels & Resorts, and Hampton by Hilton – that has experienced the most robust visit growth compared to pre-pandemic. In Q2 2024, Upper Midscale Hotels drew 3.5% more visits than in Q2 2019. And during last year’s peak season (Q3 2023), Upper Midscale hotels saw the biggest visit boost of any analyzed tier.
As mid-range hotels that still offer a broad range of amenities, Upper Midscale chains strike a balance between indulgence and affordability. And perhaps unsurprisingly, hotel operators have been investing in this tier: In Q4 2023, Upper Midscale Hotels had the highest project count of any tier in the U.S. hotel construction and renovation pipeline.
The shift in favor of Upper Midscale Hotels and away from Economy chains is also evident when analyzing changes in relative visit share among the six hotel categories.
Upper Midscale hotels have always been major players: In H1 2019 they drew 28.7% of overall hotel visits – the most of any tier. But by H1 2024, their share of visits increased to 31.2%. Upscale Hotels – the second-largest tier – also saw their visit share increase, from 24.8% to 26.1%.
Meanwhile, Economy, Midscale, and Upper Upscale Hotels saw drops in visit share – with Economy chains, unsurprisingly, seeing the biggest decline. Luxury Hotels, for their parts, held firmly onto their piece of the pie, drawing 2.8% of visits in H1 2024.
Who are the visitors fueling the Upper Midscale visit revival? This next section explores shifts in visitor demographics to four Upper Midscale chains that are outperforming pre-pandemic visit levels: Trademark Collection by Wyndham, Holiday Inn Express by IHG Hotels & Resorts, Fairfield by Marriott, and Hampton by Hilton.
Analyzing the captured markets* of the four chains with demographics from STI: Popstats (2023) shows variance in the relative affluence of their visitor bases.
Fairfield by Marriott drew visitors from areas with a median household income (HHI) of $84.0K in H1 2024, well above the nationwide average of $76.1K. Hampton by Hilton and Trademark Collection by Wyndham, for their parts, drew guests from areas with respective HHIs of $79.6K and $78.5K – just above the nationwide average. Meanwhile, Holiday Inn Express by IHG Hotels & Resorts drew visitors from areas below the nationwide average.
But all four brands saw increases in the median HHIs of their captured markets over the past five years. This provides a further indication that it is wealthier consumers – those who have had to cut back less in the face of inflation – who are driving hotel recovery in 2024.
(*A chain’s captured market is obtained by weighting each Census Block Group (CBG) in its trade area according to the CBG’s share of visits to the chain – and so reflects the population that actually visits the chain in practice.)
Much of the Upper Midscale visit growth is being driven by chain expansion. But in some areas of the country, the average number of visits to individual hotel locations is also on the rise – highlighting especially robust growth potential.
Analyzing visits to existing Upper Midscale chains in four metropolitan areas with booming tourism industries – Salt Lake City, UT, Palm Bay, FL, San Diego, CA, and Richmond, VA – shows that these markets feature robust untapped demand.
Utah, for example, has emerged as a tourist hotspot in recent years – with millions of visitors flocking each year to local destinations like Salt Lake City to see the sights and take in the great outdoors. And Upper Midscale hotels in the region are reaping the benefits. In H1 2024, the overall number of visits to Upper Midscale chains in Salt Lake City was 69.4% higher than in H1 2019. Though some of this increase can be attributed to local chain expansion, the average number of visits to each individual Upper Midscale location in the area also rose by 12.5% over the same period.
Palm Bay, FL (the Space Coast) – another tourist favorite – is experiencing a similar trend. Between H1 2019 and H1 2024, overall visits to local Upper Midscale hotel chains grew by 36.4% – while the average number of visits per location increased a substantial 16.9%. Given this strong demand, it may come as no surprise that the area is undergoing a hotel construction boom. Upper Midscale hotels in other areas with flourishing tourism sectors, like San Diego, CA and Richmond, VA, are seeing similar trends, with increases in both overall visits and and in the average number of visits per location.
Though Economy chains have underperformed versus other categories in recent years, the tier does feature some bright spots. Some extended-stay brands in the Economy tier – hotels with perks and amenities that cater to the needs of longer-stay travelers – are succeeding despite category headwinds.
Choice Hotels’ portfolio, for example, includes WoodSpring Suites, an Economy chain offering affordable extended-stay accommodations in 35 states. In H1 2024, the chain drew 7.7% more visits than in the first half of 2019 – even as the wider Economy sector continued to languish. InTown Suites, another Economy extended stay chain, saw visits increase by 8.9% over the same period.
And location intelligence shows that the success of these two chains is likely being driven, in part, by their growing appeal to young, well-educated professionals. In H1 2019, households belonging to Spatial.ai: PersonaLive’s “Young Professionals” segment made up 9.6% of WoodSpring Suites’ captured market. But by H1 2024, the share of this group jumped dramatically to 13.3%. At the same time, InTown Suites saw its share of Young Professionals increase from 12.0% to 13.4%.
Whether due to an affinity for prolonged “workcations” (so-called “bleisure” excursions) or an embrace of super-commuting, younger guests have emerged as key drivers of growth for the extended stay segment. And by offering low–cost accommodations that meet the needs of these travelers, Economy chains can continue to grow their share of the pie.
The hospitality industry recovery continues – led by Upper Midscale Hotels, which offer elevated experiences that don’t break the bank. But today’s market has room for other tiers as well. By keeping abreast of local visitation patterns and changing consumer profiles, hotels across chain scales can personalize the visitor experience and drive customer satisfaction.
The past few years have provided the tourism sector with a multitude of headwinds, from pandemic-induced lockdowns to persistent inflation and a rise in extreme weather events. But despite these challenges, people are more excited than ever to travel – more than half of respondents to a recent survey are planning on increasing their travel budgets in the coming months.
And while revenge travel to overseas destinations is still very much alive and well, the often high costs associated with traveling abroad are shaping the way people choose to travel. Domestic travel and tourism are seeing significant growth as more affordable alternatives.
This white paper takes a closer look at two of the most popular domestic tourism destinations in the country – New York City and Los Angeles. Over the past year, both cities have continued to be leading tourism hotspots, offering a wealth of attractions for visitors. What does tourism to these two cities look like in 2024, and what has changed since before the pandemic? How have inflation and rising airfare prices affected the demographics and psychographics of visitors to these major hubs?
Analyzing the distribution of domestic tourists across CBSAs nationwide from May 2023 to April 2024 reveals New York and Los Angeles to be two of the nation’s most popular destinations. (Tourists include overnight visitors staying in a given CBSA for up to 31 days).
The New York-Newark-Jersey City, NY-NJ-PA metro area drew the largest share of domestic tourists of any CBSA during the analyzed period (2.7%), followed closely by the Los Angeles-Long Beach-Anaheim, CA CBSA (2.5%). Other domestic tourism hotspots included Orlando-Kissimmee-Sanford, FL (tied for second place with 2.5% of visitors), Dallas-Fort Worth-Arlington, TX (1.9%), Las Vegas-Henderson-Paradise, NV (1.8%), Miami-Fort Lauderdale-Pompano Beach, FL (1.8%), and Chicago-Naperville, Elgin, IL-IN-WI (1.6%).
The Big Apple. The City That Never Sleeps. Empire City. Whatever it’s called, New York City remains one of the most well-known tourist destinations in the world. And for many Americans, New York is the perfect place for an extended weekend getaway – or for a multi-day excursion to see the sights.
But where do these NYC-bound vacationers come from? Diving into the data on the origin of visitors making medium-length trips to New York City (three to seven nights) reveals that increasingly, these domestic tourists are coming from nearby metro areas.
Between 2018-2019 and 2023-2024, for example, the number of tourists visiting New York City from the Philadelphia metro area increased by 19.2%.
The number of tourists coming from the Boston and Washington, D.C metro areas, and from the New York CBSA itself (New York-Newark-Jersey City, NY-NJ-PA) also increased over the same period.
Meanwhile, further-away CBSAs like San Francisco-Oakland-Berkeley, CA, Atlanta-Sandy Springs-Alpharetta, GA, and Miami-Fort Lauderdale-Pompano Beach, FL fed fewer tourists to NYC in 2023-2024 than they did pre-pandemic. It seems that residents of these more distant metro areas are opting for vacation destinations closer to home to avoid the high costs of air travel.
Diving even deeper into the characteristics of visitors taking medium-length trips to New York City reveals another demographic shift: Tourists staying between three and seven nights in the Big Apple are skewing younger.
Between 2018-2019 and 2023-2024, the share of visitors to New York City from areas with median ages under 30 grew from 2.1% to 4.5%. Meanwhile, the share of visitors from areas with median ages between 31 and 40 increased from 34.3% to 37.7%.
The impact of this trend is already being felt in the Big Apple, with The Broadway League reporting that the average age of audiences to its shows during the 2022- 2023 season was the youngest it had been in 20 seasons.
The shift towards younger tourists can also be seen when examining the psychographic makeup of visitors to popular attractions in New York City. Analyzing the captured markets of major NYC landmarks with data from Spatial.ai’s PersonaLive dataset reveals an increase in households belonging to the “Educated Urbanites” segment between 2018-2019 and 2023-2024.
These well-educated, young singles are increasingly visiting iconic NYC venues such as the Whitney Museum of American Art, The Metropolitan Museum of Art, The American Museum of Natural History, and the Statue of Liberty. This shift highlights the growing popularity of these attractions among young, educated singles, reflecting a broader trend of increased domestic tourism among this demographic.
New York City’s tourism sector is adapting to meet the changing needs of travelers, fueled increasingly by younger visitors who may be unable to take a costly international vacation. How have travel patterns to Los Angeles changed in response to increasing travel costs?
While New York City is the East Coast’s tourism hotspot, Los Angeles takes center stage on the West Coast. And as overseas travel has become increasingly out of reach for Americans with less discretionary income, the share of domestic tourists originating from areas with lower HHIs has risen.
Before the pandemic, 57.6% of visitors to LA came from affluent areas with median household incomes (HHIs) of over $90K/year. But by 2023-2024, this share decreased to 50.7%. Over the same period, the share of visitors from areas with median HHIs between $41K and $60K increased from 9.7% to 12.5%, while the share of visitors from areas with HHIs between $61K and $90K rose from 32.1% to 35.8%.
Diving into the psychographic makeup of visitors to popular Los Angeles attractions – Universal Studios Hollywood, Disneyland California, the Santa Monica Pier, and Griffith Observatory – also reflects the above-mentioned shift in HHI. The captured markets of these attractions had higher shares of middle-income households belonging to the “Family Union” psychographic segment in 2023-2024 than in 2018-2019.
Experian: Mosaic defines this segment as “middle income, middle-aged families living in homes supported by solid blue-collar occupations.” Pre-pandemic, 16.0% of visitors to Universal Studios Hollywood came from trade areas with high shares of “Family Union” households. This number jumped to 18.8% over the past year. A similar trend occurred at Disneyland, Santa Monica Pier, and Griffith Observatory.
And like in New York City, growing numbers of visitors to Los Angeles appear to be coming from nearby areas. Between 2018-2019 and 2023-2024, the share of in-state visitors to major Los Angeles attractions increased substantially – as people likely sought to cut costs by keeping things local.
Pre-pandemic, for example, 68.9% of visitors to Universal Studios Hollywood came from within California – a share that increased to 72.0% over the past year. Similarly, 59.7% of Griffith Observatory visitors in 2018-2019 came from within the state – and by 2023-2024, that number grew to 64.7%.
Even when times are tight, people love to travel – and New York and Los Angeles are two of their favorite destinations. With prices for airfare, hotels, and dining out increasing across the board, younger and more price-conscious households are adapting, choosing to visit nearby cities and enjoy attractions closer to home. And as the tourism industry continues its recovery, understanding emerging visitation trends can help stakeholders meet travelers where they are.
