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After a slow start to 2025, both Gap and Urban Outfitters are seeing visits pick up again ahead of the holidays. Traffic gains in Q3 signal improving consumer appetite, positioning both brands for a stronger finish to the year.
Visits to Gap showed a sluggish start in Q1 2025, with traffic down 2.7% year-over-year, likely influenced by a tough February (a leap day and inclement weather keeping shoppers at home). But momentum turned in Q2 (1.4%) and Q3 (also 1.4%), indicating that the retailer is regaining traction heading into the holiday season.
Monthly traffic trends reinforce that this improvement was driven by improved visit trends in most months, with August seeing the strongest visit growth of 5.1%. September visits took a slight downturn before climbing to a respectable 4.8% in October, likely the result of new campaigns and improved merchandising.
Gap has spent the past few years focusing on a turnaround strategy that saw the apparel brand reintroduce classic styles, bring in new creative directors, and collaborate with brands like Dôen and celebrities such as Katseye and Tyla. And these efforts seem to be paying off, both in terms of elevated foot traffic and in Gap’s earnings: net sales increased 5% in the first quarter (ending on May 31, 2025) and 1% in Q2 2025.
Gen-Z focused Urban Outfitters experienced a similar recovery arc. Visits to the chain were down in both Q1 and Q2 2025, but rebounded in Q3, with foot traffic elevated by 2.4% YoY. and diving into the monthly visits highlights that, for the most part, visit declines were modest, with a marked pickup from August onward, ending October with a 5.8% increase in foot traffic. This foot traffic pull-up also aligned with Urban Outfitter’s robust financials, with Q2 net sales up 4.2%.
This increase in visits aligns closely with back-to-school shopping, and Urban Outfitters’ focus on college-age consumers likely helped reenergize in-store activity after a softer first half.
Diving into the demographic data for both brands provides additional context for recent foot traffic trends. Gap’s captured audience earns well above the nationwide median – $99.0 versus $79.6 – while its potential market skews lower, at $84.1K. This indicates that Gap's recent gains are being driven primarily by higher-income households, who may be more insulated from inflation fatigue and attracted to the brand’s premium collaborations. It also highlights an opportunity for Gap to broaden its appeal among mid-income shoppers who remain part of its potential audience.
Urban Outfitters, by contrast, saw a captured median HHI that trailed its potential market ($89.9 compared to $92.0), perhaps owing to its popularity among “Young Professionals” – a segment which is overrepresented in its captured market. The strength in this segment also may help contextualize the Q3 lift, given that the Young Professional category includes college students – a cohort that Urban Outfitters is particularly invested in, both through its product mix and its experiential initiatives.
Looking forward, Gap and Urban Outfitters seem primed to succeed this holiday season. For Gap, a combination of successful renewal efforts, increasing foot traffic, and a wealthier customer base position it to continue driving visits. For Urban Outfitters, continued focus on core engagement and higher-value customer acquisition will determine how strongly it closes out 2025.
For more data-driven retail insights follow Placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
As the retail calendar approaches its most pivotal stretch, we took a closer look at foot traffic trends across superstores and warehouse clubs to see how these key players are performing.
Warehouse clubs – Costco, Sam’s Club, and BJ’s Wholesale – continued to post visit gains in recent months, extending the momentum that has defined the segment for much of the past year. Their consistent performance reinforces the appeal of the wholesale model among value-driven shoppers navigating inflationary pressures and tighter budgets.
However, within the broader mass merchandise sector, October marked a clear turning point. Walmart saw its strongest year-over-year (YoY) visit gains of the last six months, while Target’s traffic shifted from negative to positive growth for the first time during the same period. The October surge coincided with the superstores' early early holiday sales events, signaling that the early holiday season has evolved into a pivotal retail moment.
Costco led foot traffic growth among mass merchants in September and October 2025. And some of that momentum may stem from the chain’s new early opening hours for Executive Members, which appears to have eased peak-hour congestion and enhanced the overall shopping experience.
As a reminder, Costco Executive Members pay almost twice as much as standard Gold Star members and account for over 74% of the chain’s sales, so it makes sense that Costco would look to add value and additional perks to its premium memberships.
But since extending its hours to open an hour early for Executive Members, Costco has likely enhanced the overall shopping experience for all visitors.
The graph below shows that between July and October 2025, after the introduction of early openings, the extended morning hours reduced Costco’s traffic at peak times compared to 2024, spreading visits more evenly throughout the day – which means less crowding for everyone.
Earlier openings also affect how Costco shoppers shop. Since the new hours took effect, the share of Costco visits lasting 30 to 45 minutes has increased, while the share of 45- to 60-minute visits has declined. This shift suggests that with lighter crowds and easier navigation, Costco shoppers are more purposeful and efficient.
Meanwhile, the share of Costco visits lasting less than 30 minutes also fell during the July to October period, suggesting that in a more streamlined environment, some shoppers feel comfortable taking extra time to browse – and perhaps add a few more items to their baskets – rather than rushing through a crowded store.
As the main holiday season approaches and consumer sentiment reaches new lows, value-forward warehouse clubs appear to remain in a strong position. Meanwhile, superstores’ success with early sales events demonstrates that shoppers remain highly responsive to promotions, an encouraging sign heading into the peak shopping period.
By offering early access to Executive Members, Costco is both recognizing its most valuable shoppers and alleviating crowding for everyone during typical rush periods – a move that could give the retailer an edge during the busy holiday season.
How will these retailers close out the holiday season? Visit Placer.ai/anchor to find out.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
The home improvement sector continues to face challenges in 2025, and category leaders Lowe’s and The Home Depot continue to navigate shifting demand. Yet signs of resilience are beginning to emerge as both brands report strength across key mid-range categories and identify opportunities to drive the next phase of growth.
We dove into the data for The Home Depot and Lowe’s to find out what location analytics reveals about their performance and evolving strategy.
In their recent Q2 2025 reportings, both Lowe’s and The Home Depot underscored an important dynamic – while comparable sales and average ticket size increased, comparable transactions declined. Both retailers attributed this pattern to a shift in the mix of projects. Although the quarter saw notable strength in seasonal items, repair and maintenance supplies, and some bigger-ticket items, consumers continued to defer large discretionary renovation projects that typically require financing. This aligns with both retailer’s modest YoY traffic declines during most months since November 2024, since larger projects tend to require more store visits than smaller upgrades or repair projects.
Yet, both companies remain cautiously optimistic. Since July 2025, YoY visits to The Home Depot and Lowe’s have remained near, and in some cases exceeded, 2024 levels – which should bode well for the companies’ upcoming reportings. The nation’s housing stock is older than ever and underlying demand for new construction remains strong. Meanwhile, many homeowners have deferred larger discretionary renovations in recent years, creating a buildup of latent demand. Once economic conditions improve and financing becomes more accessible, that pipeline of major projects is poised to reopen, driving a new wave of growth for the home improvement sector.
Another source of future home improvement demand may come from Gen Z, a cohort that is quickly growing within the renter and homeowner populations. As this generation enters new life stages – moving into first apartments, buying starter homes, and taking on their own improvement projects – its influence on the category will expand.
Both Lowe’s and The Home Depot are already positioning for this shift. Each recently launched creator programs designed to highlight how their brands can empower the next generation of DIYers and design enthusiasts, while tapping into the reach and authenticity of influencers’ online communities.
As shown in the chart below, both the Home Depot and Lowe’s currently see smaller shares of visits from the Spatial.ai: PersonaLive segments “Adulting” and “College” within their captured markets, compared to national benchmarks. This suggests a significant opportunity for both retailers to capture untapped demand from younger consumers living independently. If the brands’ creator initiatives succeed in driving greater engagement with Gen Z, their shares of these segments could grow in the years ahead.
The home improvement sector remains in transition in 2025, as Lowe’s and The Home Depot adapt to shifting consumer priorities. Still, both retailers are finding bright spots – from solid performance in mid-range categories to fresh opportunities that could drive the next phase of growth.
For more data-driven retail insights, visit Placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Off-price apparel chains are entering the holidays from a position of strength. In a year defined by elevated prices and economic uncertainty, many consumers are trading down to value-driven retailers, and treasure-hunt favorites like TJX, Burlington, and Ross Dress for Less are reaping the rewards.
Between July and October 2025, TJX’s HomeGoods division (HomeGoods + Homesense) saw year-over-year visit growth ranging from 5.6% to 14.3%, while Marmaxx (T.J. Maxx + Marshalls + Sierra) climbed 6.3% to 10.8%. These strong traffic gains align with TJX’s most recent quarterly report, where comparable sales rose and transaction volumes increased across every division.
Burlington also maintained its upward trajectory following a strong Q2 FY25 earnings beat that included 5% comp sales growth. And Ross, which reported a 2% comp sales increase last quarter, saw visits trend strongly upward through late summer and early fall – a welcome sign following its withdrawal of full-year guidance earlier this year amid tariff uncertainty.
Visitation trends from last year’s holiday season show just how important this period is for off-price retailers – while Black Friday doesn't tend to bring the massive visit spikes seen at other apparel chains, the holidays are still a significant time for the segment.
In December 2024, visits to Burlington surged 62.5% above the chain’s full-year monthly average, while T.J. Maxx and Marshalls saw increases of 54.0% and 53.4%, respectively. Ross posted a more modest 38.3% increase, but still outperformed the broader non-off-price apparel segment. Meanwhile, HomeGoods and Homesense also exceeded the wider home-furnishings category’s December benchmarks.
This outperformance likely stems in part from off-price retailers’ limited e-commerce presence – with Burlington and Ross operating entirely offline and TJX maintaining only a small digital footprint across select banners. But it also reflects the ongoing strength of a category that gives shoppers a low-cost, high-delight way to browse and indulge during the holiday season.
All signs point to a standout season for off-price giants like TJX, Burlington, and Ross – but just how high can their holiday cheer climb this year?
Follow Placer.ai/anchor to find out.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
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If you grew up in the 1980s or 1990s, the idea of a milkman was more folklore than lived experience. You saw it in cartoons or black-and-white sitcoms – a man in uniform carrying glass bottles to a doorstep. It felt like a relic of a bygone era. Surely it would never return.
Fast forward to today, and not only is milk back on the doorstep, but so is everything else in your refrigerator. Technology has made it seamless to order groceries, household essentials, and even ready-to-cook meals, delivered daily with a few taps on your phone. The milkman is back – he just drives an Instacart-branded Prius or an Amazon Fresh van.
This isn’t nostalgia. It’s a cycle. Technology often appears to propel us forward, but in reality, it bends us back to practices we once thought obsolete. The form changes, but the function remains strikingly familiar.
Take grocery delivery. In the 1950s, home delivery was a necessity – fewer households had multiple cars, and local dairies were tightly woven into community life. Today, we have more cars than ever, but also less time. Digital platforms fill that gap, mirroring the personal convenience of the past while scaling it through logistics and data.
Another example comes from the general store. In the 1820s, shopping meant telling an attendant what you wanted, who then gathered items from the back. It wasn’t until the early 1900s that “self-service” emerged, with baskets, aisles, and eventually barcodes.
We now find ourselves swinging back with Buy Online, Pick Up In-Store (BOPIS) and curbside services that mimic that early model: Customers order in advance, then pick up a neatly packed bag from the counter. The shopper no longer roams aisles – the retailer does it for them.
And this is borne out by data: Placer.ai data on Target, Walmart, and Kroger shows spikes in short-duration visits – customers spending less than 10 minutes inside. That is the digital general store in action: efficient, pre-bundled, and familiar in its service, though powered by algorithms instead of store clerks.
Urban planning, too, is entering a similar loop. America’s postwar suburbs were built for cars – seas of parking lots, wide arterials, and drive-through convenience. Yet when you walk in the old towns of Europe – San Sebastián, Florence, Prague – the scale is human, not automotive. Streets are narrow, plazas are alive, and walkability is the default.
Autonomous vehicles may bend us back toward that human-centric design. If fewer people need to own cars, or if vehicles can drop off passengers and then disappear into shared fleets, parking loses its primacy. The city grid can prioritize people again.
For retail, this shift is profound. Shopping centers that once maximized asphalt for parking may repurpose land for dining, green space, or entertainment. Placer.ai’s visitation metrics already show the power of “experience-first” environments: centers with strong dining and social elements draw visitors who stay longer and come more often.
Education is another domain where technology is looping us back. A century ago, one-room schoolhouses educated children ages 6 to 16 under a single teacher, with individualized pacing as much as possible. Then industrialized schooling standardized the process – grade levels, subject blocks, and centralized curricula.
Artificial Intelligence could return us to the one-room model, but at scale. A teacher might become less of a “lecturer” and more of a coach in learning. AI tutors can adapt to each child’s needs, while the teacher provides human guidance, empathy, and context. It’s both cutting-edge and old-fashioned: personal learning, locally grounded, supported by technology rather than limited by it.
Perhaps the most intriguing cycle will be around authenticity. Global commerce has delivered incredible convenience, but also a flattening of experience. Walk down a high street in London, São Paulo, or Bangkok, and you’ll find the same Starbucks, H&M, and McDonald’s.
Even shops that feel “local” often sell merchandise sourced from the same global factories. Authenticity has become scarce – and scarcity, as any economist will tell you, creates value.
Placer.ai’s data often highlights how unique, local experiences can outperform national chains. Look at the night markets in Asia, where a single fried chicken vendor with a 50-year tradition can attract lines that rival global QSR brands. Or U.S. examples like Franklin Barbecue in Austin, Joe’s Pizza in New York – or even entertainment-focused Casa Bonita in Lakewood, CO, where one location is enough to generate pilgrimage-level demand.
The lesson for retail landlords is clear: the future is not only about digital convenience but also about curating hyper-local authenticity. A shopping center that balances national anchors with unique regional tenants can capture both predictability and excitement.
Placer.ai location analytics underscore this trend. Centers with a strong mix of “only-here” brands often see stronger visitation and longer dwell times. Customers aren’t just coming for errands – they’re coming for identity and discovery.
Brands that cater to local tastes are also succeeding, driving loyalty and repeat visits. Barnes & Noble, for example, has made a remarkable comeback with a strategy focused on local curation and community connection, eschewing the cookie-cutter feel of many national chains. Store managers now have the freedom to shape selections around neighborhood interests from regional authors to niche genres – creating spaces that feel personal rather than programmed. In an age dominated by algorithms, this human touch has become a competitive advantage.
So, what does all this mean for the future of shopping centers? It means history is not linear. Technology doesn’t only push us forward; it often bends us back to models we once knew, reshaped to fit today’s context.
The milkman is now a grocery delivery app. The general store clerk is now BOPIS. The European plaza is reborn through autonomous vehicles. The one-room schoolhouse reappears through AI tutors. And authenticity – once assumed, now rare – is becoming the most valuable commodity in commerce.
As landlords and investors, the opportunity is to recognize these patterns early. Instead of asking, “What’s new?” we might ask, “What’s old that technology will make new again?”
Where are people choosing speed over browsing? Where are they trading scale for authenticity? Where are they staying longer because the environment is built for people, not cars?
These are not just data points. They are clues to the future – a future that looks surprisingly familiar.
For more data-driven retail insights, follow Placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Grocery stores aren’t usually top of mind when it comes to holiday retail. But as families prepare for their annual feasts, supermarkets gear up for their busiest stretch of the year – a season marked by crowded aisles, overflowing carts, and soaring sales.
How do grocery stores and other food-at-home purveyors, from superstores to dollar stores, experience the holidays? Is “Turkey Wednesday” – the day before Thanksgiving – the only key milestone that matters, or are there other moments that drive performance? And which segments and brands stand to benefit most this season?
Thanksgiving is about gratitude and family – but it’s also about good food. And as families prepare their feasts, grocery stores nationwide buzz with activity.
During Turkey Wednesday last year, grocery store visits soared 74.5% above the daily average, making it the busiest day of the past 12 months for the category – followed by December 23rd and Christmas Eve. Other food-at-home retailers, such as dollar stores and superstores, also experienced elevated traffic before Thanksgiving, but their largest surges came in the lead-up to Christmas, as shoppers stocked up on gifts, decorations, and non-food essentials alongside their groceries.
The contrast underscores how deeply Thanksgiving belongs to grocery retail. When the meal itself is the main event, consumers prioritize fresh ingredients, pantry staples, and those all-important last-minute items – areas where supermarkets lead the charge. But the data also shows there’s plenty of room for multiple formats to shine during the season, with each experiencing its own distinct holiday peak.
Within the grocery industry, Black Friday and December 23rd stand out as the two busiest shopping days of the year across segments, though the intensity of the surges varies.
Traditional supermarkets – think Kroger, Safeway, and H-E-B – dominate the pre-thanksgiving rush, as shoppers on the hunt for holiday-specific items gravitate towards their broader assortments. In 2024, visits to this segment jumped 77.9% above a 12-month daily average on Turkey Wednesday, with a smaller uptick on the day before Christmas Eve. Value grocers followed a similar trajectory, though with more modest boosts.
Meanwhile, specialty and fresh-format grocers reached their traffic peak on December 23rd, reflecting their focus on premium, seasonal, and gift-oriented products that align more with December entertaining and gifting than with Thanksgiving meal prep.
Still, within grocery segments there remains significant variation between brands. ShopRite saw one of the biggest Turkey Wednesday spikes last year, with visits nearly doubling compared to the daily average. Kroger and Food Lion also outperformed the traditional grocery average.
Meijer, by contrast, followed a different rhythm. As a supercenter hybrid that straddles grocery and general merchandise, its biggest surge came not before Thanksgiving but in the days before Christmas, mirroring broader patterns for stores that serve “everything under one roof” missions.
Trader Joe’s also peaked closer to Christmas, though its busiest day of the past year was May 10th 2025, when the chain’s seasonal line-up of flowers, sweets, and small gift items helped drive an 82.1% jump in visits ahead of Mother’s Day. The pattern reflects Trader Joe’s focus on curated staples and seasonal specialties rather than the wide selections typical of larger supermarkets.
As Thanksgiving approaches, traditional grocers once again look poised to dominate Turkey Wednesday, while value, specialty, superstore, and dollar store formats each find their own seasonal spotlights. How will shopping patterns play out across these segments this year?
Follow Placer.ai/anchor to find out.
Malls have come a long way since their introduction to the world in the 1950s. These gleaming retail hubs promised shoppers a taste of the American dream, offering a third place for teens, families, and everyone in between to shop, socialize, and hang out.
And though malls have faced challenges in recent years, as e-commerce and pandemic-induced store closures led to shifts in consumer habits, the outlook is brightening. Malls have embraced innovation, incorporating enhanced entertainment, dining, and experiential offerings that attract a diverse range of visitors and redefine their purpose.
This white paper takes a look at the recent location intelligence metrics to gain an understanding of the changes taking place at malls across the country – including both indoor malls and open-air shopping centers. The report explores questions like: Why do malls experience foot traffic bumps during the summer months? How much of an impact do movie theaters have on mall visits, and what can mall operators learn from the Mall of America and American Dream malls’ focus on experiential entertainment?
Mall visitation is highly seasonal, with strikingly consistent monthly visitation patterns. Each year, visits decline somewhat in February, pick up in March, and begin to trend upward again in May – before peaking again in August. Then, after a slower September and October, foot traffic skyrockets during the holiday season, spiking dramatically in December.
And while these trends follow similar patterns every year, comparing monthly visits throughout 2019, 2023, and 2024 (YTD) to each year’s own January baseline shows that this seasonality is growing more pronounced - especially for indoor malls.
Following a lackluster 2023, visits to both indoor malls and open-air shopping centers peaked higher in March 2024 than in 2019. And this summer, indoor malls in particular saw a much larger visit boost than in previous years. In August 2024, for example, visits to indoor malls were 27.3% higher than in January 2024 – a substantially higher baseline jump than that seen either in August 2019 (17.0%) or in August 2023 (12.0%). And though open-air shopping centers experienced a smaller summer visit boost, they too saw a bigger bump this year than in 2019 or in 2023.
But malls aren’t just seeing larger visit spikes this year relative to their January baselines – they are also drawing bigger crowds than they did in 2023.
Between June and August 2024, indoor malls and open-air shopping centers both experienced year-over-year (YoY) visit growth. Indoor malls saw the largest YoY foot traffic boost (3.7%) – perhaps owing in part to 2024’s record-breaking heat, which led many patrons to seek refuge in air conditioned spaces. Still, open-air shopping centers, which feature plenty of air conditioned stores and restaurants, also enjoyed a YoY visit boost of 2.8% during the analyzed period.
Malls’ strong summer baseline and YoY foot traffic growth built upon the strong performance seen during most of 2024 so far, leading to the question: What is driving malls’ positive momentum? We delve into some of the factors propelling these changes below.
One offering that continues to play a significant role in driving foot traffic to malls is on-site movie theaters. Summer blockbuster releases, in particular, help attract crowds to theaters, in turn boosting overall visits to malls.
Much like malls, movie theaters have also proven their resilience over the past few years. While pundits fretted about the theater’s impending death, production houses were busy releasing blockbuster after blockbuster and shattering box-office records at an impressive clip. And while 2023 was certainly a banner year for blockbuster summer releases, 2024 has had its fair share of stunning box-office successes, leading to major visit boosts at theaters across the country.
Analyzing visits to malls with and without movie theaters highlights the impact of these summer Hollywood hits. Between June and August 2024, malls with theaters saw bigger visit boosts compared to a monthly year-to-date (YTD) average than malls without – an effect observed both for indoor malls and for open-air shopping centers.
For both mall types, the gap between centers with and without movie theaters was most pronounced in July 2024, likely owing to the release of Inside Out 2 in mid-June as well as the July releases of Deadpool & Wolverine and Twister. But in June and August 2024, too, centers with movie theaters sustained particularly impressive visit boosts – a solid sign that movie theaters and malls remain a winning combination.
Malls with movie theaters also drew higher shares of evening visits (7:00 PM - 10:00 PM) this summer than those without. Between June and August 2024, for example, evening outings accounted for 22.9% of visits to open-air shopping centers with movie theaters – compared to 18.2% of visits to centers without theaters. Indoor malls with theaters also saw a larger share of evening visits than those without – 18.1% compared to 15.0%.
This increase in evening traffic is likely driven by major summer movie releases and the flexibility of summer schedules, with many visitors – including families – taking advantage of late-night outings without the concern of early wakeup calls. These summer visitation trends benefit both theaters and malls, opening up opportunities for increased sales through concessions, promotions, and evening deals that attract a more relaxed and engaged crowd.
Analyzing the demographics of malls’ captured markets also reveals that centers with movie theaters are more likely to attract certain family-oriented segments than those without. (A mall’s captured market consists of the mall’s trade areas – the census block groups (CBGs) feeding visitors to the mall – weighted according to each CBG’s actual share of visits to the mall.)
Between June and August 2024, for example, 14.2% of the captured markets of open-air shopping centers with movie theaters were made up of “Wealthy Suburban Families” – compared to 9.7% for open-air shopping centers without theaters.
Indoor malls saw a similar pattern with regard to “Near-Urban Diverse Families”: Middle class families living in and around cities made up 9.0% of the captured markets of indoor malls with movie theaters, compared to 7.1% of the captured markets of those without.
This increase in foot traffic from middle-class and wealthy family segments can be a boon for malls and retail tenants – driving up food court profits and bolstering sales at stores with kid-friendly offerings.
Malls have long positioned themselves as destinations for summer entertainment as well as retail therapy, holding – in addition to back to school sales – events like Fourth of July celebrations and even indoor basketball and arena football games. And during the summer months, malls attract visitors from further away.
Between June and August 2024, indoor malls drew 18.2% of visitors from 30+ miles away – compared to just 16.7% during the first five months of the year. Similarly, open-air shopping centers drew 19.6% of visits from 30+ miles away during the summer, compared to 17.1% between January and May.
Extended daylight hours, summer trips away from home, and more free time are likely among the contributors to the summer draw for long-distance mall visitors. But in addition to their classic offerings – from movie theaters to stores and food courts – malls have also invested in other kinds of unique experiences to attract visitors. This next section takes a look at two mega-malls winning at the visitation game, to see what sets them apart.
The Minneapolis-based Mall of America opened in 1992, redefining the limits of what a mall could offer. The mall boasts hundreds of stores, games, rides, and more – and is constantly expanding its attractions, cementing its status as a top destination for retail and entertainment.
Between June and August 2024, Mall of America experienced a 13.8% YoY visit increase, far outperforming the 3.7% visit boost seen by the wider indoor mall space. And as a major tourist attraction – the mall hosted a series of Olympic-themed events throughout the summer – it also drew 41.6% of visits from 30+ miles away. This share of distant visitors was significantly higher than that seen at the mall during the first five months of 2024, and more than double the segment-wide summer average of 18.2%.
The Mall of America also seems to be attracting more upper-middle-class families during the summer than other indoor malls: Between June and August 2024, some 18.0% of Mall of America’s captured market consisted of “Upper Suburban Diverse Family Households” – a segment including upper-middle-class suburbanites – compared to just 11.1% for the wider indoor mall segment. The increased presence of these families at the Mall of America may be driven by the variety of events offered during the summer.
In 2019, the American Dream Mall in New Jersey opened and became the second-largest mall in the country. Since the mall opened its doors, it has also focused on blending retail and entertainment to draw in as wide a range of visitors as possible – and summer 2024 was no exception.
The mall hosted the Arena Football League Championship, ArenaBowl XXXIII, on Friday, July 19th. The event successfully attracted a higher share of visitors traveling from 30+ miles away compared to the average summer Friday – 35.4% compared to 25.7%.
Visits to the mall on the day of the championship were also 13.6% higher than the Friday visit average for the period between June and August 2024, showcasing the mall’s ability to draw in crowds by hosting major events.
Malls – both indoor and open-air – continue to evolve while playing a central role in the American retail landscape. Increasingly, malls are emerging as destinations for more than just shopping – especially during the summer – driving up foot traffic and attracting visitors from near and far. And while much is often said about the impact of holiday seasons on mall foot traffic, summer months offer another opportunity to boost mall visits. Malls that can curate experiences that resonate with their clientele can hope to see foot traffic growth – in the summer months and beyond.
New York City is one of the world’s leading commercial centers – and Manhattan, home to some of the nation's most prominent corporations, is at its epicenter. Manhattan’s substantial in-office workforce has helped make New York a post-pandemic office recovery leader, outpacing most other major U.S. hubs. And the plethora of healthcare, service, and other on-site workers that keep the island humming along also contribute to its thriving employment landscape.
Using the latest location analytics, this report examines the shifting dynamics of the many on-site workers employed in Manhattan and the up-and-coming Hudson Yards neighborhood. Where does today’s Manhattan workforce come from? How often do on-site employees visit Hudson Yards? And how has the share of young professionals across Manhattan’s different districts shifted since the pandemic?
Read on to find out.
The rise in work-from-home (WFH) trends during the pandemic and the persistence of hybrid work have changed the face of commuting in Manhattan.
In Q2 2019, nearly 60% of employee visits to Manhattan originated off the island. But in Q2 2021, that share fell to just 43.9% – likely due to many commuters avoiding public transportation and practicing social distancing during COVID.
Since Q2 2022, however, the share of employee visits to Manhattan from outside the borough has rebounded – steadily approaching, but not yet reaching, pre-pandemic levels. By Q2 2024, 54.7% of employee visits to Manhattan originated from elsewhere – likely a reflection of the Big Apple’s accelerated RTO that is drawing in-office workers back into the city.
Unsurprisingly, some nearby boroughs – including Queens and the Bronx – have seen their share of Manhattan worker visits bounce back to what they were in 2019, while further-away areas of New York and New Jersey continue to lag behind. But Q2 2024 also saw an increase in the share of Manhattan workers commuting from other states – both compared to 2023 and compared to 2019 – perhaps reflecting the rise of super commuting.
Commuting into Manhattan is on the rise – but how often are employees making the trip? Diving into the data for employees based in Hudson Yards – Manhattan’s newest retail, office, and residential hub, which was officially opened to the public in March 2019 – reveals that the local workforce favors fewer in-person work days than in the past.
In August 2019, before the pandemic, 60.2% of Hudson Yards-based employees visited the neighborhood at least fifteen times. But by August 2021, the neighborhood’s share of near-full-time on-site workers had begun to drop – and it has declined ever since. In August 2024, only 22.6% of local workers visited the neighborhood 15+ times throughout the month. Meanwhile, the share of Hudson Yards-based employees making an appearance between five and nine times during the month emerged as the most common visit frequency by August 2022 – and has continued to increase since. In August 2024, 25.0% of employees visited the neighborhood less than five times a month, 32.5% visited between five and nine times, and 19.2% visited between 10 and 14 times.
Like other workers throughout Manhattan, Hudson Yards employees seem to have fully embraced the new hybrid normal – coming into the office between one and four times a week.
But not all employment centers in the Hudson Yards neighborhood see the same patterns of on-site work. Some of the newest office buildings in the area appear to attract employees more frequently and from further away than other properties.
Of the Hudson Yards properties analyzed, Two Manhattan West, which was completed this year, attracted the largest share of frequent, long-distance commuters in August 2024 (15.3%) – defined as employees visiting 10+ times per month from at least 30 miles away. And The Spiral, which opened last year, drew the second-largest share of such on-site workers (12.3%).
Employees in these skyscrapers may prioritize in-person work – or have been encouraged by their employers to return to the office – more than their counterparts in other Hudson Yards buildings. Employees may also choose to come in more frequently to enjoy these properties’ newer and more advanced amenities. And service and shift workers at these properties may also be coming in more frequently to support the buildings’ elevated occupancy.
Diving deeper into the segmentation of on-site employees in the Hudson Yards district provides further insight into this unique on-site workforce.
Analysis of POIs corresponding to several commercial and office hubs in the borough reveals that between August 2019 and August 2024, Hudson Yards’ captured market had the fastest-growing share of employees belonging to STI: Landscape's “Apprentices” segment, which encompasses young, highly-paid professionals in urban settings.
Companies looking to attract young talent have already noticed that these young professionals are receptive to Hudson Yards’ vibrant atmosphere and collaborative spaces, and describe this as a key factor in their choice to lease local offices.
Manhattan is a bastion of commerce, and its strong on-site workforce has helped lead the nation’s post-pandemic office recovery. But the dynamics of the many Manhattan-based workers continues to shift. And as new commercial and residential hubs emerge on the island, workplace trends and the characteristics of employees are almost certain to evolve with them.
The restaurant space has experienced its fair share of challenges in recent years – from pandemic-related closures to rising labor and ingredient costs. Despite these hurdles, the category is holding its own, with total 2024 spending projected to reach $1.1 trillion by the end of the year.
And an analysis of year-over-year (YoY) visitation trends to restaurants nationwide shows that consumers are frequenting dining establishments in growing numbers – despite food-away-from-home prices that remain stubbornly high.
Overall, monthly visits to restaurants were up nearly every month this year compared to the equivalent periods of 2023. Only in January, when inclement weather kept many consumers at home, did restaurants see a significant YoY drop. Throughout the rest of the analyzed period, YoY visits either held steady or grew – showing that Americans are finding room in their budgets to treat themselves to tasty, hassle-free meals.
Still, costs remain elevated and dining preferences have shifted, with consumers prioritizing value and convenience – and restaurants across segments are looking for ways to meet these changing needs. This white paper dives into the data to explore the trends impacting quick-service restaurants (QSR), full-service restaurants (FSR), and fast-casual dining venues – and strategies all three categories are using to stay ahead of the pack.
Overall, the dining sector has performed well in 2024, but a closer look at specific segments within the industry shows that fast-casual restaurants are outperforming both QSR and FSR chains.
Between January and August 2024, visits to fast-casual establishments were up 3.3% YoY, while QSR visits grew by just 0.7%, and FSR visits fell by 0.3% YoY. As eating out becomes more expensive, consumers are gravitating toward dining options that offer better perceived value without compromising on quality. Fast-casual chains, which balance affordability with higher-quality ingredients and experiences, have increasingly become the go-to choice for value-conscious diners.
Fast-casual restaurants also tend to attract a higher-income demographic. Between January and August 2024, fast-casual restaurants drew visitors from Census Block Groups (CBGs) with a weighted median household income of $78.2K – higher than the nationwide median of $76.1K. (The CBGs feeding visits to these restaurants, weighted to reflect the share of visits from each CBG, are collectively referred to as their captured market).
Perhaps unsurprisingly, quick-service restaurants drew visitors from much less affluent areas. But interestingly, despite their pricier offerings, full-service restaurants also drew visitors from CBGs with a median HHI below the nationwide baseline. While fast-casual restaurants likely attract office-goers and other routine diners that can afford to eat out on a more regular basis, FSR chains may serve as special occasion destinations for those with more moderate means.
Though QSR, FSR, and fast-casual spots all seek to provide strong value propositions, dining chains across segments have been forced to raise prices over the past year to offset rising food and labor costs. This next section takes a look at several chains that have succeeded in raising prices without sacrificing visit growth – to explore some of the strategies that have enabled them to thrive.
The fast-casual restaurant space attracts diners that are on the wealthier side – but some establishments cater to even higher earners. One chain of note is NYC-based burger chain Shake Shack, which features a captured market median HHI of $94.3K. In comparison, the typical fast-casual diner comes from areas with a median HHI of $78.2K.
Shake Shack emphasizes high-quality ingredients and prices its offerings accordingly. The chain, which has been expanding its footprint, strategically places its locations in affluent, upscale, and high-traffic neighborhoods – driving foot traffic that consistently surpasses other fast-casual chains. And this elevated foot traffic has continued to impress, even as Shake Shack has raised its prices by 2.5% over the past year.
Steakhouse chain Texas Roadhouse has enjoyed a positive few years, weathering the pandemic with aplomb before moving into an expansion phase. And this year, the chain ranked in the top five for service, food quality, and overall experience by the 2024 Datassential Top 500 Restaurant Chain.
Like Shake Shack, Texas Roadhouse has raised its prices over the past year – three times – while maintaining impressive visit metrics. Between January and August 2024, foot traffic to the steakhouse grew by 9.7% YoY, outpacing visits to the overall FSR segment by wide margins.
This foot traffic growth is fueled not only by expansion but also by the chain's ability to draw traffic during quieter dayparts like weekday afternoons, while at the same time capitalizing on high-traffic times like weekends. Some 27.7% of weekday visits to Texas Roadhouse take place between 3:00 PM and 6:00 PM – compared to just 18.9% for the broader FSR segment – thanks to the chain’s happy hour offerings early dining specials. And 43.3% of visits to the popular steakhouse take place on Saturdays and Sundays, when many diners are increasingly choosing to splurge on restaurant meals, compared to 38.4% for the wider category.
Though rising costs have been on everybody’s minds, summer 2024 may be best remembered as the summer of value – with many quick-service restaurants seeking to counter higher prices by embracing Limited-Time Offers (LTOs). These LTOs offered diners the opportunity to save at the register and get more bang for their buck – while boosting visits at QSR chains across the country.
Limited time offers such as discounted meals and combo offers can encourage frequent visits, and Hardee’s $5.99 "Original Bag" combo, launched in August 2024, did just that. The combo allowed diners to mix and match popular items like the Double Cheeseburger and Hand-Breaded Chicken Tender Wraps, offering both variety and affordability. And visits to the chain during the month of August 2024 were 4.9% higher than Hardee’s year-to-date (YTD) monthly visit average.
August’s LTO also drove up Hardee’s already-impressive loyalty rates. Between May and July 2024, 40.1% to 43.4% of visits came from customers who visited Hardee’s at least three times during the month, likely encouraged by Hardee’s top-ranking loyalty program. But in August, Hardee’s share of loyal visits jumped to 51.5%, highlighting just how receptive many diners are to eating out – as long as they feel they are getting their money’s worth.
McDonald’s launched its own limited-time offer in late June 2024, aimed at providing value to budget-conscious consumers. And the LTO – McDonald’s foray into this summer’s QSR value wars – was such a resounding success that the fast-food leader decided to extend the deal into December.
McDonald’s LTO drove foot traffic to restaurants nationwide. But a closer look at the chain’s regional captured markets shows that the offer resonated particularly well with “Young Urban Singles” – a segment group defined by Spatial.ai's PersonaLive dataset as young singles beginning their careers in trade jobs. McDonald's locations in states where the captured market shares of this demographic surpassed statewide averages by wider margins saw bigger visit boosts in July 2024 – and the correlation was a strong one.
For example, the share of “Young Urban Singles” in McDonald’s Massachusetts captured market was 56.0% higher than the Massachusetts statewide baseline – and the chain saw a 10.6% visit boost in July 2024, compared to the chain's statewide H1 2024 monthly average. But in Florida, where McDonald’s captured markets were over-indexed for “Young Urban Singles” by just 13% compared to the statewide average, foot traffic jumped in July 2024 by a relatively modest 7.3%.
These young, price-conscious consumers, who are receptive to spending their discretionary income on dining out, are not the sole driver of McDonald’s LTO foot traffic success. Still, the promotion’s outsize performance in areas where McDonald’s attracts higher-than-average shares of Young Urban Singles shows that the offering was well-tailored to meet the particular needs and preferences of this key demographic.
While QSR, fast-casual, and FSR chains have largely boosted foot traffic through deals and specials, reputation is another powerful way to attract diners. Restaurants that earn a coveted Michelin Star often see a surge in visits, as was the case for Causa – a Peruvian dining destination in Washington, D.C. The restaurant received its first Michelin Star in November 2023, a major milestone for Chef Carlos Delgado.
The Michelin Star elevated the restaurant's profile, drawing in affluent diners who prioritize exclusivity and are less sensitive to price increases. Since the award, Causa saw its share of the "Power Elite" segment group in its captured market increase from 24.7% to 26.6%. Diners were also more willing to travel for the opportunity to partake in the Causa experience: In the six months following the award, some 40.3% of visitors to the restaurant came from more than ten miles away, compared to just 30.3% in the six months prior.
These data points highlight the power of a Michelin Star to increase a restaurant’s draw and attract more affluent audiences – allowing it to raise prices without losing its core clientele. Wealthier diners often seek unique culinary experiences, where price is less of a concern, making these establishments more resilient to inflation than more venues that serve more price-sensitive customers.
Dining preferences continue to evolve as restaurants adapt to a rapidly changing culinary landscape. From the rise in fast-casual dining to the benefits of limited-time offers, the analyzed restaurant categories are determining how to best reach their target audiences. By staying up-to-date with what people are eating, these restaurant categories can hope to continue bringing customers through the door.
