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Quick-service restaurants have faced significant headwinds, even as value offerings and limited-time promotions have helped stabilize traffic across the segment. Still, the largest restaurant groups are finding ways to outperform.
The latest visit data shows Yum! Brands and Restaurant Brands International (RBI) pulling ahead of the category – with growth in both cases driven by their leading brands and supported by the strength of their fast-casual concepts.
In Q1 2026, traffic to QSRs rose just 0.1% year over year (YoY), as increasingly cautious consumers pulled back on dining out. Against this backdrop, Yum! Brands’ 2.1% increase in overall portfolio traffic and 3.0% rise in average visits per location represent meaningful outperformance. While RBI lagged slightly in overall traffic, it still modestly outpaced the segment average in per-location traffic.
Diving into brand-level data, Taco Bell – which accounted for nearly three quarters of total Yum! visits in Q1 2026 – remained the company’s clear growth engine. A combination of strategic value pricing, ongoing menu innovation, and a strong digital loyalty program continued to drive same-store traffic growth and broaden the brand’s appeal across income cohorts – including higher-income consumers, families, and younger diners alike.
The Habit Burger Grill, Yum!’s fast-casual concept, also performed well in Q1, with same-store visits up in the mid- to high-single digits throughout the quarter. KFC, meanwhile, in the midst of a turnaround, saw mixed same-store visit trends – as did Pizza Hut, currently the subject of a strategic review.
On the RBI side, QSR leader Burger King continued to lead performance. After reporting a 2.6% same-store sales increase in Q4 2025, the chain delivered a 1.4% YoY rise in overall traffic in Q1 2026, with same-store visits increasing in both February and March. This momentum likely reflects ongoing execution of RBI’s “Reclaim the Flame” strategy, alongside ongoing menu innovation – including the January launch of the Ultimate Steakhouse Whopper, which was met with strong consumer response.
Fast-casual Firehouse Subs, which similarly posted a 2.4% increase in same-store sales in Q4 2025, also remained a bright spot in Q1, with positive same-store visit growth in January and February, and March performance roughly in line with the prior year.
By contrast, Tim Hortons continued to see traffic softness in the U.S., though ongoing expansion plans suggest confidence in its long-term opportunity. And Popeyes faced continued pressure, with RBI actively working to reposition the brand.
Both Yum! and RBI are successfully navigating a challenging QSR environment, driven by the strength of their flagship brands, solid performance in fast-casual concepts, and ongoing investments to stabilize underperforming chains. Will the companies be able to sustain this momentum in the coming months?
Follow Placer.ai/anchor to find out.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
After the rollercoaster performance of the retail industry in 2025, the first quarter of 2026 would serve as a barometer for consumer sentiment, resilience and industry stability. In actuality, this past quarter has once again provided obstacles, including winter weather, geo political conflict and retail bankruptcies. However, even for discretionary categories, the outlook still remains positive amidst the uncertainty.
Foot traffic to major brick-and-mortar retail chains were up 1.5% year-over-year Q1 2026. And while some of that growth is due to somewhat easy comparisons, with discretionary industries stagnating over the past few years – especially in the first quarter of last year – the slight increase also suggests that some discretionary categories are beginning to regain traction. And while non-discretionary industries continue to outperform their general merchandise counterparts, there is still plenty to celebrate over the last three months.
The visitation trends this past quarter underscore that consumer resilience remains strong, as consumerism doesn’t take a backseat to economic uncertainty. All of the macro-economic trends point otherwise, with unemployment and layoffs rising, debt accumulating and the housing market cooling, but consumers are still shopping. Retail bifurcation continues, with value based offerings still driving much of the growth, but consumers in the U.S. can’t seem to talk themselves out of being influenced to buy.
Digging into some of the top trends and performances of the quarter, it is easier to see where consumers are putting their attention, and in turn how those categories highlight the shifts in consumer behavior.
One of the largest overall stories of the quarter was the intense winter weather that span across the majority of the country. Winter Storm Fern, which hit the eastern half of the U.S. during the last week of January, had a material impact on foot traffic across categories, in particular non-essential store trips. The week prior (January 19th) brought stock-ups and pre-emptive trips, while the following week brought temporarily shuttered stores and fewer trips in many states. While winter weather has always created disruptions for shoppers, this year felt particularly impactful with more store closures than in previous years.
In times of uncertainty, consumers crave hobbies and experiences that are celebratory and help them to feel good. Participating in or picking-up a new hobby gives consumers some agency and also allows them to connect to others in their communities or through social media. The power of the hobby began to show up on foot traffic in 2025, and the trend has only accelerated faster in the first quarter.
Michaels, Paper Source and Barnes & Noble have all grown traffic in the first quarter of this year, truly underscoring that there is still a place for discretionary spending with today’s consumer. These retailers have all succeeded in building a foundation for shoppers to see these visits as indispensable. This could be due in part to the experiences and services that these retailers offer alongside tangible products, such as stationary & invitations, author signings and readings, and framing service or classes, which help separate a visit from a simple transaction.
The consolidation of retail banners has also benefitted the major names in the hobby, gift and craft category, particularly in the case of Michaels. But, less competition in today’s retail industry doesn’t instantly signal success; these chains have had to define their reason to exist in a digital-first shopping world.
The home improvement category is another area that has reversed its 2025 trend in the first quarter. This category did benefit from favorable comparable periods, but its growth also reflects larger shifts amongst consumers.
Both Lowe’s & Home Depot posted growth in store visits in Q1 2026, a sign that traffic from professionals and do-it-yourself consumers are heading back into building and repair. This traffic increase is all the more impressive given the housing market's current uncertainty as sales slump amidst lower inventory and rising costs – which in some cases may push consumers to pull back on moving or upgrade plans.
It was anticipated that 2025 might bring about a replacement cycle for those who invested in their homes during the pandemic, whether through home improvement or decorating, but this prediction never fully materialized. Now, the positive traffic may indicate that some of that demand may have been delayed, shifting some of the consumption into 2026 as consumers are less bullish on the housing and job markets, and trying to improve what is currently in their possession.
Winter weather was also a factor in the growth for the major retailers, as consumers looked to prepare for storms in advance or outfit their homes with generators, snow removal equipment and other essentials. Looking at the week leading up to winter storm Fern, both major chains benefited from the increased stooking up.
Looking ahead to the second quarter, home improvement retail demand can be subject to volatility in the market. If geopolitical conflict continues and oil prices remain elevated, the cost of home materials could rise and cool the demand for the category once again.
One of the most watched categories as a barometer for discretionary demand has been apparel. It is a category that, in many ways, best exemplifies the current bifurcation of the retail industry based on consumer priorities. Value remains the north star of the category, while full-price chains in apparel, sporting goods and department stores struggle to find their place in the crowd. Even the luxury market has stalled over the last nine months, despite the resilience of higher-income households. Apparel continues to be the bellwether for demand.
Looking at the performance of the category in the first quarter, off-price was once again the winning sector, comping its strong performance last year. Even winter weather didn’t deter shoppers too much, as they looked to off-price chains for key items and winter gear. The frequency of visits to off-price retailers remains a key to their success; repeat visitation is higher for these chains, which helps to boost overall traffic.
Apparel chains and sporting goods retailers fared similarly, with slower traffic overall. Within these subcategories, shifting athleisure preference, value orientation and digital focus all play a role in the tepid performance. There are still some bright spots, with Gap Inc. and Victoria’s Secret improving their business.
A major headline early in the first quarter was the announced bankruptcy and restructuring of Saks Global. As part of the restructuring, the off-price based Saks Off Fifth banner has been shuttered as well as some full line Neiman Marcus and Saks Fifth Avenue locations.
The luxury market has not been immune to the shift in consumer behavior over the past year, and the first quarter of this year has shown a deceleration of traffic to luxury department stores, even despite the gains made last year from brands like Bloomingdale’s and Nordstrom. The stall in traffic to this category reverses much of what happened in 2025, and it will be interesting to see if shoppers return in the coming months.
Beauty, despite some small setbacks in early 2025, continues its dominance as the category to watch for growth. The category began to rebound in the middle of last year, and traffic grew in the first quarter of 2026. Beauty has maintained its momentum through innovation, in-store experience and shifting consumer needs, as the category responds seamlessly to its shoppers.
Major chains like Ulta Beauty and Bath & Body Works led the charge in terms of performance, while smaller brands like Bluemercury faced slower traffic trends. Beauty has always been a category that thrives in economic uncertainty, and with the expansion of the store footprints over the last few years, beauty retailers have been ready for the increased attention.
As mentioned earlier, consumers still want to shop despite lower consumer sentiment, and the dopamine boost of a beauty retail visit can sustain shoppers who might otherwise be trying to limit their spend. Small indulgences are still top of mind for consumers, which certainly will continue to benefit beauty throughout the remainder of the year.
Finally, at the end of the first quarter, it was announced that digitally native footwear retailer, Allbirds, would sell for only $39 million, despite its prior valuation at $4 billion. Digitally native brands have been expanding store fleets once again, but Allbirds serves as a discretionary cautionary tale.
The footwear category has always been dominated by fashion trends; one day a brand is on fire, the next day it’s almost extinct. Allbirds followed a similar trend, with rapid retail expansion during the pre-pandemic period.
As has been the case, remaining relevant to audiences is still a challenge, even for buzz-worthy digitally native brands. Building lasting relationships with shoppers extends beyond being the product of the moment, and many of these brands are pivoting to focus on planting deeper roots.
Digitally native brands have a right to exist in discretionary retail. In many ways, they are responsible for much of the innovation that has come out of general merchandise categories over the past decade. But, there is still a lot of risk in the business of building new brands, and in the case of Allbirds, diversification that might be needed to keep shoppers coming back.
For more data-driven retail insights, visit placer.ai/anchor
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Traffic to brick and mortar retail chains remained essentially flat in March 2026 following a period of steady year-over-year (YoY) gains – although calendar shifts may account for some of the apparent slowdown.
Saturday is typically the busiest day for in-store shopping, and March 2026 had one fewer Saturday than March 2025, which likely weighed on overall foot traffic, as average daily visits on each weekday in March 2026 were all higher than the monthly average. At the same time, the increase in average visits per weekday on most days was smaller than the YoY monthly growth in January and February – suggesting that consumer caution may have also played a role in the March traffic trends. April data should bring more clarity as to how much of the slowdown was driven by a calendar shift versus emerging consumer caution.
Meanwhile, traffic to e-commerce distribution centers skyrocketed in March – with visits rising 16.2% compared to March 2025 – perhaps helped by a different calendar shift. The shift in Easter – from April 20 in 2025 to April 5 in 2026 – likely pulled some holiday shopping into late March, boosting activity.
On the manufacturing side, foot traffic to plants remained relatively flat in March 2026, rising just 0.7% YoY nationwide.
The March ISM Manufacturing PMI showed growth in new orders and production compared to February, while employment declined – pulling foot traffic trends in opposite directions. The muted visit growth suggests facilities are maintaining operational intensity even as headcounts shrink, pointing to manufacturing activity becoming less labor-dependent, with output continuing to drive facility usage despite subdued hiring.
March’s data suggests that underlying consumer and industrial activity remains resilient, with calendar dynamics distorting headline trends rather than signaling a true slowdown. Looking ahead, as calendar effects normalize, retail and logistics activity may better reflect this underlying strength, while manufacturing continues its shift toward higher output with leaner workforces.
For more data-driven consumer insights, visit placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Dining closed out Q1 2026 on uneven ground. While February offered renewed momentum across segments, macroeconomic headwinds continue to influence dining behavior – putting some categories on more favorable growth trajectories than others. We dive into the data below.
Quarterly dining data underscores a clear standout. Fast casual posted a 3.1% year-over-year (YoY) increase in Q1 2026 visits – outperforming other dining formats and signaling strong demand for the segment.
The trend likely reflects the current economic climate. Fast casual’s perception of quality, at a price point still below full-service dining, appears to be resonating as consumers weigh discretionary spending.
By contrast, traffic for the QSR segment remained essentially on par with last year in Q1 2026 – a sign that LTOs and value offerings are helping maintain traffic, even as the segment faces pressure from lower-income pullback.
Lastly, full-service restaurants showed the weakest performance, with visits declining 1.4% YoY in Q1 2026 – potentially reflecting softer demand as consumers scale back on higher-cost dining occasions.
A broader view of monthly visit patterns provides additional context to these trends.
The graph below shows that between April and October 2025, QSR traffic was essentially flat or below the previous year’s levels, likely a reflection of consumer sentiment regarding inflation and a degraded value perception in fast food.
But during the same window, full-service restaurants mustered several YoY visit lifts, suggesting that higher-income consumers continued to support sit-down dining – even as more price-sensitive audiences reeled from inflation.
However, the landscape began to shift toward the end of 2025. QSR trends improved, reflecting refreshed value strategies and LTOs designed to re-engage cost-conscious diners.
At the same time, full-service performance weakened. After a sharp dip in December 2025, the segment saw only a partial recovery before declining again in March 2026 – likely influenced by one fewer Saturday compared to March 2025. But overall, this pattern suggests that sustained economic pressure may be prompting even higher-income consumers to moderate discretionary spending in recent months.
Fast casual, meanwhile, has maintained an upward growth trajectory throughout the last twelve months, reinforcing its role as a middle-ground that can succeed in dynamic economic conditions.
Examining visit patterns by day of week reveals another layer of evolving consumer dining behavior amid ongoing economic uncertainty.
Fast casual’s Q1 2026 strength was driven primarily by weekday traffic, which rose 4.7% YoY, alongside a more modest 1.3% increase on weekends. This imbalance suggests that fast casual’s momentum is tied to workweek routines – lunch breaks, quick dinners, and on-the-go meals – where demand for convenience and perceived quality intersect. In the current macroeconomic environment, these habitual visits appear more resilient than discretionary weekend outings.
QSR’s visits followed a more muted version of this pattern. Weekday visits rose 0.6%, while weekend traffic dipped slightly (-0.4%), indicating that mid-week promotions may be sustaining convenience-driven demand, but basic value may be less effective at driving weekend traffic.
Full service visits, meanwhile, declined across both weekparts, with a steeper drop on weekends (-1.9%) than weekdays (-0.6%). Weekends – when busy schedules free-up for socializing and celebrations – are a cornerstone for sit-down dining, and this gap may point to the increased vulnerability of the full-service segment as consumers reassess discretionary spend.
The data points to a dining environment increasingly defined by value – with nuance in how that value is delivered.
QSR’s steady performance underscores the importance of affordability, particularly for budget-conscious consumers, while fast casual’s growth suggests that value is increasingly defined by price, quality, and convenience that justify spend.
On the other hand, full-service restaurants, and their elevated experience, appear more exposed to value-conscious decision-making. If economic pressures persist, more discretionary, sit-down dining occasions may come under greater scrutiny from consumers.
For more dining insights, visit Placer.ai/anchor.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
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After a weather-disrupted start to the year, March delivered a clear signal that the office recovery is once again moving forward. The latest data points to a seasonal rebound alongside tightening workplace policies translating into sustained return-to-office (RTO) gains.
March 2026 marked the busiest March for office visits since the onset of COVID, with traffic just 26.5% below 2019 levels.
Part of this strength was calendar-driven, as the month included 22 working days compared to 21 in both 2019 and 2025. But even after adjusting for this difference, the underlying trend remained firmly positive. Average visits per working day were 29.8% below 2019 levels and 6.4% higher than March 2025, pointing to real and continuing momentum in the market.
On a regional basis, substantive year-over-year (YoY) gains were seen across every major market but Washington, D.C., where adjusting for working days revealed a 3.4% YoY visit gap – possibly influenced by a mid-month severe storm event that may have kept some workers home in a region relatively unaccustomed to such disruptions.
Miami and New York remained at the top of the recovery curve, with office visits exceeding 90% of pre-COVID baselines.
But the more interesting story is unfolding on the West Coast, where some of the nation’s biggest recovery laggards are making steady progress. Los Angeles recorded the strongest YoY growth of any analyzed market, supported in part by the comparison to early 2025, when the city was still reeling from January’s wildfires. San Francisco, where an AI-driven recovery remains in full swing, also continued to build momentum, with visits up 15.4% YoY. The city is steadily climbing the post-pandemic recovery rankings – after avoiding the bottom spot since September 2025, it edged up to third from last for the second month in a row.
As hybrid policies continue to tighten and companies like Stellantis join the growing list of employers requiring five-day-a-week attendance, workplace behavior is shifting slowly but surely toward more in-person work. And While office attendance is unlikely to return to pre-COVID norms, additional mandates set to take effect later this year at organizations ranging from Home Depot to the California state government point to continued gains in office utilization in the months ahead.
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Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
While artificial intelligence was the undeniable protagonist of Shoptalk Spring 2026, the discussions illuminated a landscape far more nuanced than simple automation. Retailers are currently navigating a perfect storm of behavioral shifts, ranging from the physiological impact of GLP-1 medications to the cultural resurgence of the mall driven by Gen Alpha. In response, the industry is moving away from rigid demand planning toward a model defined by extreme operational agility, where the lines between digital agents and physical storefronts are increasingly blurred – an evolution reflected in the four key takeaways from this year’s event.
The most significant evolution in the digital space is the transition from traditional e-commerce to Agentic Commerce, or "A-Commerce" (hat tip Shoptalk’s Joe Laszlo). As AI agents begin to autonomously manage discovery, price comparison, and purchasing for consumers, the retail industry must pivot to serve these non-human decision-makers. This shift has the potential to disrupt the long-standing trend of retail concentration. By lowering the cost of customer acquisition and brand formation, AI is effectively leveling the playing field, allowing niche brands to challenge established giants and potentially reversing a decade of market consolidation.
Consumer behavior is currently evolving faster than at any point in recent history. The widespread adoption of GLP-1 medications has created a "lifestyle domino effect" that stretches far beyond the pharmacy. Data shows these medications are not only shifting primary grocery destinations but are also triggering a chain reaction in discretionary spending. A significant weight loss often prompts a total wardrobe refresh, which in turn leads to increased spending on housewares as consumers feel a renewed desire to host social gatherings and showcase their updated personal aesthetic.
Simultaneously, Gen Alpha is coming of age and bringing a surprising nostalgia for the physical "mall hangout" culture. Brands are responding by leaning heavily into "recommerce" and resale markets to build long-term community engagement. In this environment, lifetime value is no longer just about the initial transaction but about fostering a continuous cycle of brand interaction through niche marketplaces and circular economies.
The physical store is not dying; it is being re-engineered to function like a high-end service environment. The industry is moving toward a "hotel check-in" model where computer vision and loyalty integrations allow retailers to identify customers the moment they cross the threshold. This level of tracking is part of a new value exchange: consumers grant access to their data in return for hyper-personalized in-store media and a frictionless shopping experience. This evolution notably aims to eliminate "security friction," such as locked display cabinets, by replacing them with seamless, background-monitoring technologies.
Behind these front-end changes lies a total re-engineering of the supply chain. The traditional discipline of demand planning, which relies on historical data, is being replaced by "demand sensing." This model uses real-time AI to create highly reactive inventory flows that can pivot instantly based on current market signals. Furthermore, the economics of fulfillment have reached a tipping point; micro-fulfillment centers are now financially viable at a threshold of just 500 orders per day. This democratization of automation allows a broader range of retailers to offer localized, rapid delivery that was once the exclusive domain of the industry's largest players.
The retail playbook is being aggressively rewritten in 2026 as the industry moves past the era of mere experimentation and into one of total operational integration. The convergence of autonomous "A-Commerce" agents, the physiological lifestyle shifts triggered by GLP-1 medications, and the unexpected cultural resurgence of the physical mall among Gen Alpha has rendered legacy forecasting models obsolete. Success in this new landscape now depends on a retailer’s ability to bridge the gap between high-tech digital convenience and hyper-personalized, frictionless physical experiences. Ultimately, the winners of this cycle will be those who replace static planning with real-time demand sensing, ensuring they remain as agile as the rapidly evolving consumers they serve.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
The Mountain region offers employment opportunities, affordable housing, outdoors recreation, and a relatively low cost of living – which could explain why these states are emerging as major domestic migration hubs. Idaho, Nevada and Wyoming in particular have consistently attracted inbound domestic migration in recent years, as Americans continue leaving higher density regions in search of greener – and calmer – pastures.
This report uses various datasets from the Placer.ai Migration Trends Report to analyze domestic migration to Idaho, Nevada, and Wyoming. Where are people coming from? And how is recent migration impacting local population centers in these states? Keep reading to find out.
Idaho emerged as a domestic migration hotspot over the pandemic, as many Americans freed from the obligation of in-person work relocated to the Gem State. Between June 2020 and June 2024, Idaho saw positive net migration of 4.7%, more than any other state in the U.S. (This metric measures the number of people moving to a state minus the number of people leaving – expressed as a percentage of the state’s total population.) And between 2023 and 2024, Idaho remained the nation’s top domestic migration performer (see map above).
Diving into the data reveals that though people moved to Idaho from across the U.S., most of Idaho’s influx over the past four years came from neighboring West Coast and Mountain States – especially California. Former residents of the Golden State accounted for a whopping 58.1% of inbound migrants to Idaho over the analyzed period.
California’s position as the top feeder of relocators to Idaho during the analyzed period may come as no surprise, given the state’s recent population outflow and the many former California residents who have settled in the Mountain region. But Washington, Oregon, and Nevada – where inbound and outbound migration remained relatively even in recent years – have also been seeing shifts to Idaho.
Idaho has a lower tax burden, robust employment opportunities, and greater overall affordability than its top four feeder states. So some of the recent relocators likely moved to the Gem State to enjoy better economic opportunities while staying relatively close to their states of origin. And these recent Idahoans may be reshaping Idaho’s demographic and economic landscape in the process.
Most inbound migration to Idaho is concentrated in the state’s metro areas, with Boise – the capital of Idaho and the major city closest to California – consistently absorbing the highest share of net inbound migration.
But recently, other CBSAs have emerged as key destinations for new Idahoans. The location of two emerging domestic relocation hubs in particular suggests that many new Idaho residents may be looking to stay close to their areas of origin: Coeur d’Alene, located near the border with Washington, attracts its largest contingent of new residents from the Spokane, WA metro area, while Twin Falls’ top feeder area is the Elko CBSA in northern Nevada.
Twin Falls in southern Idaho has a strong job market – and has received a substantial share of inbound domestic migration over the past three years. Coeur d’Alene is also flush with economic opportunities, and after declining steadily for several years, the share of relocators heading to the metro area increased to 20.7% between June 2023 and 2024.
The chart above also reveals that the share of inbound migration heading to Boise declined slightly between June 2023 and June 2024 – following a period of consistent growth between June 2020 and June 2023 – even as the share of migration to Coeur d’Alene ballooned. This may mean that, although the state’s largest metro area may have reached its saturation point, other areas in the state are still primed to receive inbound migration.
While Nevada is losing some of its population to nearby Idaho, the Silver State is also gaining new residents of its own: Between September 2020 and September 2024, the Silver State experienced positive net migration of 3.3%. And the data indicates that many new Nevadans are choosing to settle in the state's rapidly growing suburban centers.
Zooming into the Las Vegas-Henderson CBSA reveals that much of the growth is concentrated outside the main city of Las Vegas. Instead, the more suburban cities of Enterprise, Henderson, and North Las Vegas received the largest migration bump – with Henderson and North Las Vegas’ population now surpassing that of Reno. And while year-over-year migration trends suggest that the growth is beginning to stabilize, Enterprise and Henderson are still growing significantly faster than the CBSA as a whole – indicating that the suburbs continue to draw Nevada newcomers.
Analyzing the inbound domestic migration to Enterprise – one of the fastest growing areas in the country – may shed light on the aspects of suburban Las Vegas that are driving population growth.
Many new Enterprise residents moved to the city from elsewhere in Nevada, while most out-of-state newcomers came from California or Hawaii – mirroring the migration patterns for Nevada as a whole. And according to the Niche Neighborhood Grades dataset, Enterprise is a good fit for retirees and young professionals alike, with the city ranking higher than its feeder areas with regard to a range of factors – from jobs and commute to weather.
Like with migration to the rest of the Mountain region, domestic migration to Nevada – particularly to suburban areas like Enterprise and Henderson – is likely driven by newcomers looking for more economic opportunities along with higher quality of life.
Wyoming – currently the least populous state in the country – is another Mountain region state where inbound migration is driving up the population numbers. But in the Cowboy State, urban areas – as opposed to suburban ones – seem to be the main magnets for population growth.
The Cheyenne, Wyoming CBSA – home to Wyoming’s capital – is the largest metro area in the state. And analyzing the CBSA’s population trends over the past six years reveals a recent shift in Wyoming’s inbound migration patterns.
Cheyenne’s population is mostly suburban, and the CBSA’s suburban areas remain popular with newcomers – suburban Cheyenne has also seen steady population growth since January 2018. But when the CBSA became a popular relocation destination over the pandemic, many newcomers to the Cheyenne region chose to move to metro area’s more rural areas: By April 2022, Cheyenne’s rural population had jumped by 10.8% compared to a January 2018 baseline, compared to a 5.9% and 3.9% increase in the CBSA’s suburban and urban populations, respectively.
As the country opened back up, however, the number of rural Cheyenne residents dropped back down – and by September 2024, Cheyenne’s rural population was only 0.1% bigger than it had been in January 2018. The population growth in suburban Cheyenne also slowed down, with the September 2024 suburban population numbers more or less on par with the April 2022 figures.
Now, Cheyenne’s urban areas have overtaken both rural and suburban areas in terms of population growth: In September 2024, Cheyenne’s urban population was 9.4% bigger than in January 2018, compared to 5.2% and 0.1% growth for the suburban and urban areas, respectively.
Despite the growth in Cheyenne’s urban population, the suburbs still remain the most populous – as of September 2024, 71.2% of the CBSA’s population resided in suburban areas. But the continued growth of Cheyenne’s urban population may reflect a rising demand among Wyomingites for amenities and economic opportunities unavailable elsewhere in the state, mirroring the trend in Idaho’s urban CBSAs such as Boise and Coeur d'Alene.
Cheyenne’s urban growth could be partially due to shifts in migration patterns. At the height of the pandemic, most newcomers to Cheyenne were coming from out of state, perhaps drawn by the quiet and spaciousness of rural Wyoming. But since 2022, the share of migration to Cheyenne from within Wyoming has grown – coinciding with the population increase in its urban areas and suggesting that Cheyenne's amenities are attracting more residents statewide.
This growing intra-state migration to Cheyenne’s urban areas underscores the city’s evolving role as a hub within Wyoming, appealing not just to newcomers from outside the state but increasingly to Wyoming residents seeking the benefits of a more urban lifestyle relative to the rest of the state.
The Mountain States are solidifying their status as key migration hubs in the U.S., driven by economic opportunities, affordable living, and lifestyle appeal. Between September 2023 and September 2024, Idaho, Nevada, and Wyoming all experienced significant population growth due to inbound domestic migration. In Idaho, newcomers from neighboring states are boosting the population of the Gem State’s major metro areas. Meanwhile the Cheyenne, Wyoming, CBSA is emerging as a focal point for intra-state migration, with urban Cheyenne seeing particularly pronounced growth. And in Nevada, suburban hubs like Henderson and Enterprise are welcoming new arrivals seeking a balance of suburban comfort and economic potential. With the cost of living continuing to increase – and the Mountain region offering something for everyone through its various states – Idaho, Nevada, and Wyoming are likely to remain top migration destinations in 2025 and beyond.
2024 has been another challenging year for retailers. Still-high prices and an uncertain economic climate led many shoppers to trade down and cut back on unnecessary indulgences. Value took center stage, as cautious consumers sought to stretch their dollars as far as possible.
But price wasn’t the only factor driving consumer behavior in 2024. This past year saw the rise of a variety of retail and dining trends, some seemingly at odds with one another. Shoppers curbed discretionary spending, but made room in their budgets for “essential non-essentials” like gym memberships and other wellness offerings. Consumers placed a high premium on speed and convenience, while at the same time demonstrating a willingness to go out of their way for quality or value finds. And even amidst concern about the economy, shoppers were ready to pony up for specialty items, legacy brands, and fun experiences – as long as they didn’t break the bank.
How did these currents – likely to continue shaping the retail landscape into 2025 – impact leading brands and categories? We dove into the data to find out.
Bifurcation has emerged as a foundational principle in retail over the past few years: Consumers are increasingly gravitating toward either luxury or value offerings and away from the ‘middle.’ Add extended economic uncertainty along with rapid expansions and product diversification from top value-oriented retailers, and you have an explosion of visits in the value lane.
But we are seeing a ceiling to that growth – especially in the discount & dollar store space. Throughout 2023 and the first part of 2024, visits to discount & dollar stores increased steadily. But no category can sustain uninterrupted visit growth forever. Since April 2024, year–over-year (YoY) foot traffic to the segment has begun to slow, with September 2024 showing just a modest 0.8% YoY visit increase.
Discount & dollar stores, which attract lower-income shoppers compared to both grocery stores and superstores, have also begun lagging behind these segments in visit-per-location growth. In Q3, the average number of visits to each discount and dollar store location remained essentially flat compared to 2023 (+0.2%), while visits per location to superstores and grocery stores grew by 2.8% and 1.0%, respectively. As 2024 draws to a close, it is the latter segments, which appeal to shoppers with incomes closer to the nationwide median of $76.1K, which are seeing better YoY performance.
The deceleration doesn’t mean that discount retailers are facing existential risk – discount & dollar stores are still extremely strong and well-positioned with focused offerings that resonate with consumers. The visitation data does suggest, however, that future growth may need to focus on initiatives other large-scale fleet expansions. Some of these efforts will involve moving upmarket (see pOpShelf), some will focus on fleet optimization, and others may include new offerings and channels.
Return of the middle anyone?
Still, in an environment where consumers have been facing the compounded effects of rising prices, value remains paramount for many shoppers. And brands that have found ways to let customers have their cake and eat it too – enjoy specialty offerings and elevated experiences without breaking the bank – have emerged as major visit winners this year.
Trader Joe’s, in particular, has stood out as one of the leading retail brands for innovative value in 2024, a trend that is expected to continue into 2025.
Trader Joe’s dedicated fan base is positively addicted to the chain’s broad range of high-quality specialty items. But by maintaining a much higher private label mix than most grocers – approximately 80%, compared to an industry average of 25% to 30% – the retailer is also able to keep its pricing competitive. Trader Joe’s cultivates consumer excitement by constantly innovating its product line – there are even websites dedicated to showcasing the chain’s new offerings each season. In turn, Trader Joe’s enjoys much higher visits per square foot than the rest of the grocery category: Over the past twelve months, Trader Joe’s drew a median 56 visits per square foot – compared to 23 for H-E-B, the second-strongest performer.
Casual dining chain Chili’s has also been a standout on the disruptive value front this past year – offering consumers a full-service dining experience at a quick-service price point.
Chili’s launched its Big Smasher Burger on April 29th, 2024, adding the item to its popular ‘3 for Me’ offering, which includes an appetizer, entrée, and drink for just $10.99 – lower than than the average ticket at many quick-service restaurant chains. The innovative promotion, which has been further expanded since, continues to drive impressive visitation trends. With food-away-from-home inflation continuing to decelerate, this strategy of offering deep discounts is likely to continue to be a key story in 2025.
Convenience is king, right?
Well, probably not. If convenience truly were king, visitors would orient themselves to making fewer, longer visits to retailers – to minimize the inconvenience of frequent grocery trips and spend less time on the road. But analyzing the data suggests that, while consumers may want to save time, it is not always their chief concern.
Looking at the superstore and grocery segments (among others) reveals that the proportion of visitors spending under 30 minutes at the grocery store is actually increasing – from 73.3% in Q3 2019 to 76.6% in Q3 2024. This indicates that shoppers are increasingly willing to make shorter trips to the store to pick up just a few items.
At the same time, more consumers than ever are willing to travel farther to visit specialty grocery chains in the search of specific products that make the visit worthwhile.
Cross visitation between chains is also increasing – suggesting that shoppers are willing to make multiple trips to find the products they want – at the right price point. Between Q3 2023 and Q3 2024, the share of traditional grocery store visitors who also visited a Costco at least three times during the quarter grew across chains.
Does this mean convenience doesn’t matter? Of course not. Does it indicate that value, quality and a love of specific products are becoming just as, if not more, important to shoppers? Yes.
The implications here are very significant. If consumers are willing to go out of their way for the right products at the right price points – even at the expense of convenience – then the retailers able to leverage these ‘visit drivers’ will be best positioned to grow their reach considerably. The willingness of consumers to forego convenience considerations when the incentives are right also reinforces the ever-growing importance of the in-store experience.
So while convenience may still be within the royal family, the role of king is up for grabs.
Convenience may not be everything, but the drive for quicker service has emerged as more important than ever in the restaurant space. Diners want their fast food… well, as fast as possible. And to meet this demand, quick-service restaurants (QSRs) and fast-casual chains have been integrating more technology into their operations. Chipotle has been a leader in this regard, unveiling the “Autocado” robot at a Huntington Beach, California location last month. The robot can peel, pit, and chop avocados in record time, a major benefit for the Tex-Mex chain.
And the Autocado seems to be paying off. The Huntington Beach location drew 10.0% more visits compared to the average Chipotle location in the Los Angeles-Long Beach-Anaheim metro area in Q3 2024. Visitors are visiting more frequently and getting their food more quickly – 43.9% of visits at this location lasted 10 minutes or less, compared to 37.5% at other stores in the CBSA.
Are diners flocking to this Chipotle location to watch the future of avocado chopping in action, or are they enticed by shorter wait times? Time will tell. But with workers able to focus on other aspects of food preparation and customer service, the innovation appears to be resonating with diners.
McDonald’s, too, has leaned into new technologies to streamline its service. The chain debuted its first (almost) fully automated, takeaway-only restaurant in White Settlement, TX in 2022 – where orders are placed at kiosks or on app, and then delivered to customers by robots. (The food is still prepared by humans.) Unsurprisingly, the restaurant drives faster visits than other local McDonald’s locations – in Q3 2023, 79.7% of visits to the chain lasted less than 10 minutes, compared to 68.5% for other McDonald’s in the Dallas-Fort Worth-Arlington, TX CBSA. But crucially, the automated location is also busier than other area McDonald’s, garnering 16.8% more visits in Q3 than the chain’s CBSA-wide average. And the location draws a higher share of late-night visits than other area McDonald’s – customers on the hunt for a late-night snack might be drawn to a restaurant that offers quick, interaction-free service.
Changing store formats is another key trend shaping retail in 2024. Whether by reducing box sizes to cut costs, make stores more accessible, or serve smaller growth markets – or by going big with one-stop shops, retailers are reimagining store design. And the moves are resonating with consumers, driving visits while at the same improving efficiency.
Macy’s, Inc. is one retailer that is leading the small-format charge this year. In February 2024, Macy’s announced its “Bold New Chapter” – a turnaround plan including the downsizing of its traditional eponymous department store fleet and a pivot towards smaller-format Macy’s locations. Macy’s has also continued to expand its highly-curated, small-format Bloomie’s concept, which features a mix of established and trendy pop-up brands tailored to local preferences.
And the data shows that this shift towards small format may be helping Macy’s drive visits with more accessible and targeted offerings that consumers can enjoy as they go about their daily routines: In Q3 2024, Macy’s small-format stores drew a higher share of weekday visitors and of local customers (i.e. those coming from less than seven miles away) than Macy’s traditional stores.
Small-format stores are also making inroads in the home improvement category. The past few years have seen consumers across the U.S. migrating to smaller suburban and rural markets – and retailers like Harbor Freight Tools and Ace Hardware are harnessing their small-format advantage to accommodate these customers while keeping costs low.
Harbor Freight tools and Ace Hardware’s trade areas have a high degree of overlap with some of the highest growth markets in the U.S., many of which have populations under 200K. And while it can be difficult to justify opening a Home Depot or Lowe’s in these hubs – both chains average more than 100,000 square feet per store – Harbor Freight Tools and Ace Hardware’s smaller boxes, generally under 20,000 square feet, are a perfect fit.
This has allowed both chains to tap into the smaller markets which are attracting growing shares of the population. And so while Home Depot and Lowe’s have seen moderate visits declines on a YoY basis, Harbor Freight and Ace Hardware have seen consistent YoY visit boosts since Q1 2024 – outperforming the wider category since early 2023.
Are smaller stores a better bet across the board? At the end of the day, the success of smaller-format stores depends largely on the category. For retail segments that have seen visit trends slow since the pandemic – home furnishings and consumer electronics, for example – smaller-format stores offer brands a more economical way to serve their customers. Retailers have also used smaller-format stores to better curate their merchandise assortments for their most loyal customers, helping to drive improved visit frequency.
That said, a handful of retailers, such as Hy-Vee, have recently bucked the trend of smaller-format stores. These large-format stores are often designed as destination locations – Hy-Vee’s larger-format locations usually offer a full suite of amenities beyond groceries, such as a food hall, eyewear kiosk, beauty department, and candy shop. Rather than focusing on smaller markets, these stores aim to attract visitors from surrounding areas.
Visit data for Hy-Vee’s large-format store in Gretna, Nebraska indicates that this location sees a higher percentage of weekend visits than other area locations – 37.7% compared to 33.1% for the chain’s Omaha CBSA average – as well as more visits lasting over 30 minutes (32.9% compared to 21.9% for the metro area as a whole). For these shoppers, large-format, one-stop shops offer a convenient – and perhaps more exciting – alternative to traditionally sized grocery stores. The success of the large-format stores is another sign that though convenience isn’t everything in 2024, it certainly resonates – especially when paired with added-value offerings.
Many retail brands have entrenched themselves in American culture and become an extension of consumers' identities. And while some of these previously ubiquitous brands have disappeared over the years as the retail industry evolved, others have transformed to keep pace with changing consumer needs – and some have even come back from the brink of extinction. And the quest for value notwithstanding, 2024 has also seen the resurgence of many of these (decidedly non-off-price) legacy brands.
In apparel specifically, Gap and Abercrombie & Fitch – two brands that dominated the cultural zeitgeist of the 1990s and early 2000s before seeing their popularity decline somewhat in the late aughts and 2010s – may be staging a comeback. Bed Bath & Beyond, a leader in the home goods category, is also making a play at returning to physical retail through partnerships.
Anthropologie, another legacy player in women’s fashion and home goods, is also on the rise. Anthropologie’s distinctive aesthetic resonates deeply with consumers – especially women millennials aged 30 to 45. And by capturing the hearts of its customers, the retailer stands as a beacon for retailers that can hedge against promotional activity and still drive foot traffic growth.
And visits to the chain have been rising steadily. In Q4 2023, the chain experienced a bigger holiday season foot traffic spike than pre-pandemic, drawing more overall visits than in Q4 2019. And in Q3 2024, visits were higher than in Q3 2023.
And speaking of the 35 to 40 set – the generation that all retailers are courting? Millennials. Does that sound familiar? Yes, because this is the same generational cohort that retailers tried to target a decade ago. As millennials have aged into the family-formation stage of life, their retail needs have evolved, and the industry is now primed to meet them.
From the revival of nostalgic brands like the Limited Too launch at Kohl’s to warehouse clubs expanding memberships to younger consumers as they move to suburban and rural communities, there are myriad examples of retailers reaching out to this cohort. And Sam’s Club offers a prime example of this trend.
Over the past few years, millennials and Gen-Zers have emerged as major drivers of membership growth at Sam’s Club, drawn to the retailer’s value offerings and digital upgrades – like the club’s Scan & Go technology. Over the same period, Sam’s Club has grown the share of “Singles and Starters” households in its captured market from 6% above the national benchmark in Q3 2019 to 15% in Q3 2024. And with plans to involve customers in co-creating products for its private-label brand, Sam’s Club may continue to grow its market share among this value-conscious – but also discerning and optimistic – demographic.
Millennials are also now old enough to wax nostalgic about their youth – and brands are paying attention. This summer, Taco Bell leaned into nostalgia with a promotion bringing back iconic menu items from the 60s, 70s, 80s, and 90s – all priced under $3. The promotion, which soft-launched at three Southern California locations in August, was so successful that the company is now offering the specials nationwide. The three locations that trialed the “Decades Menu” saw significant boosts in visits during the promotional period compared to their daily averages for August. And people came from far and wide to sample the offerings – with a higher proportion of visitors traveling over seven miles to reach the stores while the items were available.
Hot on the heels of a tumultuous 2023, 2024’s retail environment has certainly kept retailers on their toes. While embracing innovative value has helped some chains thrive, other previously ascendant value segments, including discount & dollar stores, may have reached their growth ceilings. Consumers clearly care about convenience – but are willing to make multiple grocery stops to find what they need. At the same time, legacy brands are plotting their comeback, while others are harnessing the power of nostalgia to drive millennials – and other consumers – through their doors.
The grocery industry has navigated unprecedented challenges in recent years – from pandemic-driven shifts in consumer behavior and supply chain disruptions to rising costs, labor shortages, and increased operational demands. In the face of these hurdles, the category has been pushed to innovate, adapting everything from product selections to shopping formats to meet changing consumer expectations.
But within the grocery industry, some segments resonate particularly strongly with the 2024 consumer. This white paper dives into the data to explore two segments that have been leading category-wide visit growth for some time: specialty and fresh format stores, which focus on produce, organic foods, and culturally specific items (think Trader Joe’s, Sprouts Farmers Market, and H Mart, to name a few), and value grocery chains like Aldi, WinCo Foods, and Grocery Outlet Bargain Market. Location analytics show shoppers are increasingly drawn to these two grocery store types, a shift that has the potential to reshape the grocery landscape.
How did value and specialty grocery chains perform in Q3 2024 in comparison to traditional supermarkets like Kroger, Albertsons, and H-E-B? How does visitor behavior vary between the three grocery segments, and what differences can be observed in the demographic and psychographic make-ups of their trade areas? The report explores these questions and more below.
The grocery industry has performed well over the past few months, with steady weekly year-over-year (YoY) visit increases throughout Q3 2024. During the week of July 1st, the segment saw a 4.6% YoY foot traffic boost, likely driven by shoppers loading up on ingredients for Independence Day barbecues and picnics. And after tapering somewhat in early August, visits picked up again in September, with YoY increases ranging from 2.0% to 2.9% throughout the month. This positive growth is a good sign for the segment – which has experienced more than its fair share of challenges over the past few years.
Though the grocery category as a whole is thriving, a closer look at different segments within the industry reveals that some are seeing more significant growth than others.
Indeed, digging deeper into grocery visits throughout Q3 2024 reveals that much of the industry’s growth is being driven by specialty and fresh format stores and value grocery chains. The two segments offer markedly different shopping experiences: Specialty chains tend to emphasize harder-to-find ingredients and fresh produce – sometimes even at higher price points than traditional grocery stores – while value grocery stores focus on affordability. But both categories are experiencing outsize visit growth in 2024, highlighting consumers’ dual interest in both quality and value.
In July and August 2024, traditional supermarkets, specialty grocers, and value chains all experienced positive YoY visit growth. But while traditional grocery stores saw a 3.1% increase in July and just a 0.9% uptick in August, value and specialty chains saw YoY growth ranging from 4.7% to 7.7% during the two months. In September 2024, YoY visits to traditional grocery stores fell by 0.5%, while value and specialty chains saw 5.0% and 5.2% increases, respectively. For today’s consumer, it seems, savings are key – but specialty offerings also resonate strongly.
Today’s grocery shoppers are increasingly embracing specialty grocery options – and analyzing consumer driving habits to grocery stores shows that they are willing to go the extra mile to reach them.
Breaking down grocery visits by distance traveled reveals that just 18.5% of visits to specialty and fresh format grocery chains came from less than one mile away in Q3 2024 – compared to 23.9% for traditional grocery stores and 23.2% for value chains. Similarly, 31.3% of visits to specialty and fresh format grocery stores originated from one to three miles away, compared to 34.7% and 34.5% for the other analyzed segments.
On the flip side, some 26.4% of visits to specialty and fresh format stores were made by people traveling at least seven miles to do their shopping – compared to 22.7% and 21.4% for traditional and value chains, respectively. Specialty grocery operators can account for this difference, locating stores in areas accessible to geographically dispersed audiences eager to shop their unique offerings.
And a look at changes in visitor behavior at three key specialty chains – Trader Joe’s, Sprouts Farmers Market, and Great Wall Supermarket – shows that even as these brands expand their footprints, customers are increasingly willing to travel the distance to visit them. Between 2019 and 2024, all three chains saw a marked increase in the share of visitors traveling over seven miles to shop their offerings. .
Asian grocery chain Great Wall Supermarket, a relatively small regional chain with some 22 locations across eight states, saw the most significant increase in visits from afar over the analyzed period. In Q3 2024, 32.3% of visits to the chain originated from seven or more miles away, up from 28.3% in Q3 2019. Ranked America’s Best Supermarket by Newsweek in 2024, the chain’s wide selection of everything from seafood to fresh produce has made it a hit among Asian food aficionados – and as the supermarket’s reputation grows, so does its draw among customers living further away from its venues.
Consumer favorite Trader Joe’s and organic grocery chain Sprouts Farmers Market also grew their shares of long-distance visits between 2019 and 2024 – no small feat for the two chains, given their expansion over the past several years.
This travel distance snapshot serves as a reminder of the unique role played by specialty grocery stores that offer their customers unique shopping experiences, premium or organic products, and culturally specific items. Shoppers will go out of their way to travel to these stores – and even as they expand and become more readily accessible, their growing popularity makes them ever-more attractive destinations for customers coming from further away.
While visitors to specialty grocery chains often travel long distances for unique offerings, cost-conscious consumers at value stores exhibit other behaviors that differentiate them from traditional and specialty grocery shoppers.
The rising cost of living has pushed the discount retail segment into overdrive – and value grocery chains are also benefiting. The category has flourished in recent years, with many bargain-oriented grocery chains adding new stores at a rapid clip to meet burgeoning consumer demand.
Like visitors to specialty grocery chains, value grocery shoppers demonstrate segment-specific behaviors that reflect their preferences and habits. And perhaps most strikingly, foot traffic data reveals that these shoppers tend to stay longer in-store than visitors to traditional and specialty grocery chains.
In Q3 2024, 26.5% of visits to value grocery chains lasted longer than 30 minutes, compared to 23.4% for traditional grocery chains and 23.7% for specialty and fresh format chains. This suggests that these stores attract shoppers who take their time and carefully consider price points, looking for the best value for their dollar – a need that the chains they frequent seem to be meeting.
Given the tremendous success of the value grocery space in recent years, it may come as no surprise that some traditional supermarkets are getting in on the action by opening or expanding discount banners of their own. How do such off-shoot banners impact these grocers’ reach?
Cult-favorite Texas grocery chain H-E-B opened the first branch of its value banner, Joe V’s Smart Shop, in 2010. The discount arm currently includes 11 stores – mainly in the Houston area – with several new stores opening, or in planning stages, in Dallas.
And foot traffic data shows that Joe V's attracts mission-driven shoppers who make less frequent but significantly longer trips than visitors to traditional grocery stores. In Q3 2024, the average visit duration at Joe V’s was 37.8 minutes, compared to just 26.8 minutes at H-E-B – a full 11 minute difference. At the same time, while 38.5% of Q3 visits to H-E-B were made by customers frequenting the chain, on average, at least four times a month, just 11.8% of visits to Joe V’s were made by visitors reaching that threshold.
Joe V’s is also more likely than H-E-B to attract parental households, with 36.8% of its captured market made up of households with children – significantly higher than H-E-B’s 32.0%.
Together, these data points paint a picture of the average Joe V’s shopper: cost-conscious, likely to have children, and inclined to carefully plan shopping trips to maximize savings and cut down on grocery runs. This suggests that they are mission-driven and focused on stocking up rather than running out to grab ingredients as the need arises.
Major grocery store operators often operate a variety of store types at different price points to appeal to as many shoppers as possible, and Hy-Vee is no exception. The regional grocery favorite launched a discount chain, Dollar Fresh, in 2018 and currently operates 25 stores under that banner, aiming to attract middle-class, cost-conscious shoppers.
Using Experian’s Mosaic dataset to analyze Dollar Fresh’s trade area reveals that the chain’s captured market features significantly higher shares of lower-middle-class family consumers than its potential one – highlighting its special draw for these shoppers. (A chain’s potential market is obtained by weighting each Census Block Group (CBG) in its trade area according to population size, thus reflecting the overall makeup of the chain’s trade area. A business’ captured market, on the other hand, is obtained by weighting each CBG according to its share of visits to the chain in question – and thus represents the profile of its actual visitor base. Comparing a chain’s captured market to its potential one can serve as a helpful gauge of the brand’s success at attracting key audience segments.)
In Q3 2024, the “Pastoral Pride” family segment represented 11.4% of Dollar Fresh’s captured market, compared to just 5.3% of its potential market. This over-representation of lower-middle-class consumers from small towns in Dollar Fresh’s captured market indicates that the chain is especially effective at drawing customers that belong to this segment. Though Hy-Vee’s captured market also boasted a higher share of this demographic than its potential one in Q3, the difference was much smaller – and the chain’s overall reach among these consumers was more limited.
In contrast, Hy-Vee excels at attracting “Flourishing Families” – affluent, middle-aged families and couples – who made up 10.3% of the supermarket’s captured market in Q3 2024. Dollar Fresh’s captured market, on the other hand, featured a smaller share of this segment than its potential one – showing that the discount chain is of less interest to these consumers. So while Hy-Vee tends to appeal to higher-income families with more spending flexibility, value-conscious shoppers have been making their way to Dollar Fresh.
This audience segmentation analysis shows how value offerings help grocery chains attract wider audiences – and highlights the advantage of operating multiple store types to appeal to a broader range of shoppers.
People will always need access to a variety of fresh foods – ensuring that grocery stores and supermarkets continue to play a vital role in in the retail landscape. And while the category as a whole has continued to thrive even in today’s challenging environment, specialty and value grocery chains resonate particularly strongly with the 2024 consumer. As grocery retailers diversify their formats, those aligning with consumer preferences for affordability, uniqueness, and quality are well-positioned for continued growth.
