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Article
CVS and Walgreens in 2025
CVS and Walgreens, the two largest drugstore chains in the country, have faced increased competition in recent years. To adapt, both chains are optimizing their brick-and-mortar footprints. We took a look at the two chains’ visit performance to see what lies ahead for each. 
Bracha Arnold
Mar 26, 2025
4 minutes

CVS and Walgreens, the two largest drugstore chains in the country, have faced increased competition from superstores and online platforms in recent years. To adapt, both chains are optimizing their brick-and-mortar footprints – and Walgreens is going private following its recent acquisition by Sycamore Partners.   

We took a look at the two chains’ visit performance to see what lies ahead for each. 

Pharmacies Rightsizing Right

CVS and Walgreens command a major portion of drugstore visits nationwide – and their foot traffic data sheds light on how each is weathering heightened competition. CVS, which consolidated its fleet between 2022 and 2024, saw both overall visits (+0.6%) and average visits per location (+2.9%) elevated YoY in Q4 2024, suggesting that these store closures have helped bolster the chain. 

Walgreens, which also closed a significant number of stores over the past two years, saw overall foot traffic lag slightly throughout 2024. However, average visits per location to the chain were up in all but one quarter of the year, suggesting that Walgreen’s rightsizing moves are having a positive impact on the chain, directing more traffic to higher-performing locations.

Visits in the New Year

These patterns held into 2025, with CVS enjoying elevated YoY visits in all weeks analyzed, while Walgreens visits remained, for the most part, slightly below 2024 levels. Walgreens recently announced a definitive agreement to be acquired by private equity firm Sycamore Partners, and while the impact of this deal remains to be seen, it could create opportunities for innovation and strategic transformation.

Gaining Visit Share 

CVS and Walgreens are major players in the pharmacy space, controlling the lion’s share of offline pharmacy visits (excluding general and grocery retailers with on-site pharmacies such as Walmart and Kroger.) And even as the two chains have reduced their footprints, their overall market presence has expanded – perhaps a reflection of the broader challenges facing smaller pharmacy operators.

Between Q1 2023 and Q4 2024, the share of visits to drugstore and pharmacy retailers attributed to CVS increased from 41.9% to 44.0%, while Walgreens’ share grew modestly from 49.2% to 50.4%. Meanwhile, the share of visits to smaller chains declined from 8.9% to 5.5%. This indicates that CVS’s growing visit share has not come at the expense of Walgreens – underscoring both chains’ resilience and growth potential in the face of sector-wide headwinds. 

Changes for CVS

CVS closed hundreds of stores between 2022 and 2024 as it sought to refine its retail strategy – and now, the drugstore seems to be ready for its next move. The chain announced the rollout of about a dozen small-format stores, set to open throughout 2025. These stores will stock more of the essentials – cold medicine, first-aid care – and offer pharmacy services, while eschewing some of the traditional drugstore offerings like greeting cards and groceries.

And exploring CBSA-level visitation patterns at CVS suggests that this move may indeed be giving consumers what they want – especially in certain areas of the country. In 2024, short visits to CVS (i.e. those lasting less than ten minutes) increased YoY in many CBSAs nationwide, but some regions, like the Northeast, experienced stronger short visit growth than others. As CVS plans out its small-format expansion, focusing on regions with strong interest in short visits – where consumers may be particularly interested in an efficient shopping experience at a scaled-down location – could help it capture even more market share while improving customer convenience.

Prescription for Growth

CVS and Walgreens have faced their fair share of challenges in recent years, but both are adapting to stay competitive. New leadership and store formats may help them better serve customers and navigate the shifting retail pharmacy market.

Will the segment continue to adapt to a changing retail environment? Visit Placer.ai to find out.

Article
Target’s Bet on Babies 
Target is building out its baby and toddler assortment - find out what the data says about that decision.
Shira Petrack
Mar 25, 2025
1 minute

Recently, Target announced plans to add around 2,000 items to its baby and toddler assortment, with the goal of "supporting families throughout the parenting journey with products that bring joy and convenience to their everyday lives.” 

The data suggests that Target shoppers are likely to react positively to this expanded baby assortment: Layering Placer.ai's trade area data with Spatial.ai's psychographic segmentation shows that Target's trade area is over-indexed for a range of family-oriented consumer segments, and affluent families in particular account for a significant share of Target's captured market. An expanded baby assortment is therefore likely to appeal to much of Target’s visitor base.

Article
Trader Joe’s and Aldi’s Continued Success
In a period marked by ongoing inflation and rising grocery prices, two chains – Trader Joe’s and Aldi – continue to thrive. We took a closer look at the two chains’ data to see what is driving their continued success.
Bracha Arnold
Mar 25, 2025
4 minutes

In a period marked by ongoing inflation and rising grocery prices, two chains – Trader Joe’s and Aldi – continue to thrive. We took a closer look at the two chains’ data to see what is driving their continued success.

Gains at the Grocery

Trader Joe’s and Aldi continue to be growth leaders in the grocery space. Both focus on selling a more limited selection of products and are known for providing quality at more budget-friendly prices. Both have also been in expansion mode, opening new stores and strengthening their market presence.

In 2024, Trader Joe’s visits increased by 6.2% compared to 2023, while Aldi saw an even more significant traffic rise of 18.2%. And while store expansion certainly contributed to this growth, average visits per location also trended upward, indicating strong demand across the two chains’ existing store networks. Trader Joe’s, which added about 35 stores in 2024, saw visits per location rise by 3.2%. Aldi, which added over 100 new locations in 2024, experienced a 13.5% increase in visits per location.

Weekly Visit Growth Continues into 2025

These strong foot traffic trends have continued into 2025, with weekly visits maintaining 2024’s momentum. Visits and visits per location were consistently elevated, an impressive feat given 2024’s already strong visit metrics. 

As both chains continue to expand – Trader Joe’s has announced dozens of new openings in 2025, and Aldi has hundreds in the pipeline – the chains are well positioned for an even stronger 2025.

Income Levels Vary 

Trader Joe’s and Aldi offer a similar shopping experience – limited assortment, smaller store sizes, and a focus on budget-friendly offerings – but in practice, the two chains attract different audiences. In 2024, the median household income (HHI) in Trader Joe’s captured market trade area was $110.1K, significantly higher than Aldi’s $75.7K and the national median for grocery shoppers ($82.0K).

Weekend Visits Reign Supreme

And while the two grocers attract shoppers from different sides of the income spectrum, analyzing consumer behavior at Aldi and Trader Joe’s reveals commonalities that may be driving some of their success. 

Both Trader Joe’s and Aldi received a larger share of weekend visitors (35.0% and 34.4%, respectively) than the grocery nationwide average (32.1%). This suggests that, despite both chains’ limited assortment, consumers view Trader Joe’s and Aldi as weekend stock-up destinations – taking advantage of their days off to enjoy a more leisurely shopping experience at these value-driven retailers.

A Shift to Primary Grocery Shopping

The relatively high share of weekend visits is consistent with another emerging trend at the two grocers that suggests Trader Joe’s and Aldi are increasingly becoming primary grocery destinations. 

Between 2023 and 2024, both Aldi and Trader Joe’s saw a decrease in the share of visitors that visited another grocery chain immediately before or after their Aldi or Trader Joe’s trip. This shift may be a result of an increasingly budget-conscious shopper, and suggests that visitors are choosing Aldi and Trader Joe’s as a main shopping destination rather than supplementing trips to larger chains. 

This marks a promising shift for Trader Joe’s and Aldi as they continue expanding their footprints. By commanding a bigger slice of the grocery pie, both chains are solidifying their positions as go-to destinations for full grocery hauls.

Strength into 2025

Trader Joe’s and Aldi seem well-positioned as 2025 gets underway, with both driving continued foot traffic growth and becoming more of a primary destination for their shoppers. 

As both stores expand their footprint, will these trends hold? 

Visit Placer.ai to find out.

Article
Retailers Betting on High Income Households
Despite general growth in retail visitation over the past few years, rapid price increases and changes in consumer behavior may finally have caught up to consumers across income levels. Retailers are increasingly targeting high income consumers to offset a drop-off in demand.
Elizabeth Lafontaine
Mar 24, 2025
5 minutes

As we wrap up Q1 2025, we’re already beginning to see a slow down in retail visitation by consumers. Despite general growth in retail visitation over the past few years, rapid price increases and changes in consumer behavior may finally have caught up to consumers across income levels. In this new unknown chapter of the retail industry, one thing is clear; high income consumers are critical for retailers to capture and retain in order to offset a drop-off in demand by other cohorts. 

High income shoppers have long been the elusive target of retailers across a variety of price points. From Target to Neiman Marcus to specialty grocers, retailers have tried to enhance assortments, increase service offerings, and eliminate inconveniences for consumers who have the highest levels of disposable income. These factors only grew in importance as the retail industry navigated the pandemic and the subsequent consumer recovery – high income shoppers' price elasticity has bolstered the industry against rising inflation and price increases. 

Share of High-Income Shoppers in Brick-and-Mortar Retail Declined Slightly Since the Pandemic

What’s fascinating, though, is that despite the buying power of high income consumers  – they aren’t large contributors of retail visitation overall. According to our Placer 100 Dining and Retail Index, households with income greater than $200K accounted for 8.1% of overall visits in 2024, which is slightly lower than the share of visits from the same group in 2019 (8.2%). The share of visits from lower income households increased since the pandemic (32.9% of visits from households with a median income of $50K or less in 2024, compared to 32.7% in 2019), while the inverse is true for higher income shoppers.

The lower share of visits from high income households does align with the general trends we’ve observed across retail. Lower income shoppers, who have become more price conscious and constrained by rising costs, have increased their frequency of visits across multiple retail chains in order to derive the most value from their visits. Meanwhile, wealthier shoppers may have maintained or increased their online purchasing since the pandemic onset, which could have lessened their desire to shop in person.

With a smaller share of the wealthiest shoppers visiting retail locations, the fight for those consumer dollars is going to be even more competitive. Alternatively, for categories that are capturing even more visits from high income shoppers, the need to satisfy their needs and drive conversion is critical.

Walmart’s Success With Wealthier Cohorts

Retailers that have won over this group have tapped into the desire for value no matter the level of household income. Walmart executives recently shared that their largest growth in market share came from consumers with income over $100K. Placer’s foot traffic estimates also indicate that, indeed, traffic distribution for households with income over $75K increased in 2024 compared to 2022, with declines in the share of visits by lower income households.

Walmart attributed these changes to their increased premium service offerings, including its membership program and delivery services – but there could also be another element at play. As prices have gone up considerably since the pandemic, even wealthier shoppers don’t want to see their receipts rise on a daily or weekly basis. Price perception can spur changes in consumer behavior, and this can apply to any consumer, no matter their socioeconomic status. Walmart’s success with wealthier cohorts sends a message to others in the industry; just because a consumer can afford to pay higher prices, doesn’t mean they will.

Shifts in Luxury Retail Shoppers

On the other end of the retail spectrum, the luxury retail market is also facing new challenges in regards to their changing consumer base. As we discussed in our overview of the category in January, there has been a consolidation of visits favoring high income households. In reviewing the captured share of visits by household income for luxury apparel and accessories chains, the largest declines came from “aspirational shoppers,” or those who made less than $150K, who might shop for luxury brands less frequently or for a special purchase. With a smaller pool of potential shoppers to pull from, luxury brands can no longer rely on those outside their core base.

The higher concentration of ultra wealthy consumers forces luxury brands to once again center themselves around the in-store experience and competitive advantages. Brands are constantly vying for shoppers' attention, and luxury brands can take full advantage of their store fleets as a way to court consumers. Personal shoppers, services, and private appointments will all become more important for stores to make up for a potential loss in aspirational consumers. 

According to Personalive’s window of insight into different socioeconomic consumer cohorts, Ultra Wealthy Families, defined as those with income higher than $200K, also frequent specialty grocery chains, high-end fitness clubs such as Lifetime Fitness and high-end home goods retailers like Restoration Hardware and West Elm. These retailers, similar to luxury apparel and accessories brands, cater directly to high income households, which provides both opportunities for growth and potential hurdles if these consumers change their spending habits.

High income shoppers are quickly becoming the most courted shopper cohort. As retailers look to innovate and open new locations, lucrative neighborhoods with more high-touch services might pave the way for growth. However, the industry, particularly retailers who service middle and low income families, cannot abandon their consumer base in their efforts. With consumers so intrinsically focused on value, even high income consumers can’t be relied on solely to sustain the retail industry. 

For more data-driven insights, visit placer.ai

Article
Brooks Brothers Rightsizing Success
Iconic clothing brand Brooks Brothers has experienced a challenging few years, but recent foot traffic suggests that things are turning around for the retailer. We took a look at the location analytics for the brand to see how it’s been weathering recent challenges. 
Bracha Arnold
Mar 21, 2025
2 minutes

Iconic clothing brand Brooks Brothers – known for dressing presidents – has experienced a challenging few years. The company filed for bankruptcy in 2020 and closed a number of stores – but recent foot traffic suggests that things are turning around for the retailer. 

We took a look at the location analytics for the brand to see how it’s been weathering recent challenges. 

Rightsizing and Reinvention

Brooks Brothers has long been synonymous with high-quality clothing, specializing in office attire – blazers, dress shirts, and tailored trousers. However, the brand faced significant challenges leading up to its Chapter 11 bankruptcy filing in July 2020. Even before the pandemic reshaped work routines, office wear had been trending toward more casual styles. COVID-19, which brought with it a surge in remote work, accelerated this shift even further.

As a response to the bankruptcy, Brooks Brothers implemented a strategic restructuring plan, closing underperforming stores and refocusing on high-traffic locations. This rightsizing strategy appears to be yielding positive results, with visits per location rising 4.7% year-over-year in Q4 2024. While total visits have declined, the remaining stores drew more customers on average, suggesting a more efficient footprint. Now, with the brand even opening new locations – including a flagship store in Boston – Brooks Brothers is signaling renewed confidence in its future.

Shifting Demographics

Store count isn't the only thing changing at Brooks Brothers – its customer base is shifting as well. Between 2019 and 2024, the share of households with children in Brooks Brothers’ captured market trade area increased from 26.5% to 28.0%, while the share of “Suburban Periphery” households (as defined by Esri's Tapestry segmentation dataset) grew from 45.4% to 47.5%.

These shifts align with broader trends, including a renewed interest in suburban living and the rise of the quiet luxury movement, which favors timeless, high-quality fashion. And with back-to-office mandates continuing to ramp up, Brooks Brothers is well-positioned to maintain its momentum with this growing segment.

What Comes Next For Brooks Brothers?

Despite the rocky economic environment, Brooks Brothers seems to be holding steady. By focusing on its strongest locations and core offerings, the brand may be on its way to a comeback.

For more data-driven retail and apparel insights, visit Placer.ai.

Article
The Rise of Smaller-Format Home Improvement Retailers: How Ace Hardware and Harbor Freight Are Outpacing Big-Box Chains
Smaller-format home improvement chains have been making a splash lately and outperforming their competitors in the past few years. We took a look at some of the analytics behind this trend.
R.J. Hottovy
Mar 20, 2025
1 minute

When it comes to home improvement retail, big-box chains like Home Depot and Lowe’s are often top of mind. However, retail visit share data shows that smaller-format chains such as Ace Hardware, Harbor Freight, and Tractor Supply have been outperforming their larger competitors over the past several years. 

This trend is primarily driven by store expansion and migration patterns. Ace Hardware and Harbor Freight have aggressively increased their presence in high-growth markets, particularly in smaller cities where their 10,000-20,000 square foot store footprints provide a strategic advantage. In contrast, Home Depot and Lowe’s, with their larger 100,000+ square foot layouts, face greater challenges expanding into these markets. 

The success of smaller retailers reflects a broader industry shift toward optimizing store formats, with many retailers—including those in home furnishings, department stores, and grocery – embracing smaller stores to mitigate rising operational costs and respond to evolving consumer migration trends.

Reports
INSIDER
The Healthcare Opportunity in Grocery
As healthcare continues to evolve, nontraditional providers like grocery stores are cementing their roles as key players in the space. How do wellness offerings impact grocery store visitation patterns? We dove into the data to find out.
September 12, 2024
7 minutes

Uncovering the Healthcare Opportunity in Grocery

Grocery chains in the United States are increasingly investing in on-site healthcare clinics, transforming their stores into hubs for both food and wellness. While grocery stores have long featured pharmacies and some basic healthcare services like vaccinations, recent years have seen a shift towards more extensive healthcare offerings. 

Today, many grocery stores offer a range of services – from primary and urgent care to dental and mental health care. In addition to providing an important community service, grocery-anchored healthcare clinics can boost foot traffic at chains, help health providers reach more patients, and allow shoppers to manage their health and home needs in one convenient trip. 

This white paper examines the impact these in-store clinics have on grocery chain visitation patterns and trade area characteristics. Are shoppers more or less likely to make repeat visits to grocery stores with healthcare services? And how does the addition of a clinic affect the demographic profile of a grocery store’s captured market? The report examines these questions and more, offering insights for stakeholders across the grocery and healthcare industries.

Health Clinics Lead to Healthy Foot Traffic Boosts

Analyzing foot traffic to grocery stores with and without in-store clinics shows the positive impact of these services: Across chains, locations with on-site healthcare offerings drew more visits in H1 2024 than their chain-wide averages.

The Kroger Co., which operates numerous regional banners as well as its own eponymous chain, has been a leader in in-store healthcare services since the early aughts. The company introduced its in-store medical center, The Little Clinic in 2003 – and today operates over 225 Little Clinic locations across its Kroger banner, as well as regional chains Dillons, Jay C Food Stores, Fry’s, and King Soopers.

And in H1 2024, the eight Dillons locations with clinics saw, on average, 93.0% more visits per location than the chain’s banner-wide average. Jay C, which offers two in-store clinics, also saw visits to these venues outpace the H1 2024 banner-wide average by 92.9%. For both chains, relatively small overall footprints may contribute to their outsize visit differences: Indiana-focused Jay C operates just 22 locations, all in the Hoosier State, while Kansas-based Dillons has some 64 locations.  

But similar patterns, if somewhat less pronounced, could be observed at Kroger (43.0%), Fry’s (19.2%), and King Soopers (16.5%) – as well as at H-E-B (14.5%), which boasts its own expanding network of in-store clinics. 

The Doctor is in (Higher HHI Areas)

Analyzing the trade areas of grocery stores with healthcare clinics shows that these services tend to draw more affluent visitors from within the stores’ trade areas. 

For some chains, including King Soopers, H-E-B, and Jay C, the clinics are positioned to begin with in areas serving higher-income communities. The median household income (HHI) of King Soopers’ in-store clinic’s potential markets, for example, came in at $92.3K in H1 2024 – significantly above the chain’s overall potential market median HHI of $88.1K. Similarly, the potential markets of H-E-B and Jay C Food Stores with clinics had higher median HHIs than the chains’ overall averages.  

And for all three chains, stores with clinics tended to attract visitors from captured markets with even higher median HHIs – showing that within these affluent communities, it is the more well-to-do customers that tend to frequent these venues. (A chain or store’s potential market is obtained by weighting each CBG in its trade area according to the size of the population – thus reflecting the general composition of the community it serves. A chain or store’s captured market, on the other hand, is obtained by weighting each CBG according to its share of visits to the business in question – and thus represents the population that actually visits it in practice.)

Other brands, including Fry’s, Kroger, and Dillons, have positioned clinics in stores with potential market median HHIs slightly below chain-wide averages. But within these markets, too, it is the more affluent consumers that are visiting these stores, pushing up the median HHI of their captured markets. 

These patterns highlight that, for now, grocery store clinics tend to attract consumers on the upper ends of local income spectrums. This information can be utilized by healthcare professionals and grocery store owners to pinpoint neighborhoods that may be open to grocery-anchored clinics, or to take steps to increase penetration in other areas. 

Kroger’s In-Store Clinics Offer Community Blueprint 

Supermarket giant Kroger is a major player in the world of grocery-anchored healthcare, offering visitors access to pharmacies, clinics, and telehealth options via its grocery stores. What impact has the company’s embrace of healthcare had on visits and loyalty? 

Convenience for All: Clinics Draw Families

An analysis of household compositions across the potential and captured markets of Kroger-owned stores with and without Little Clinic offerings suggests that families with children are extremely receptive to these services. 

In H1 2024, Kroger, King Soopers, Fry’s, Jay C, and Dillons all featured captured markets with higher shares of STI: PopStats’ “Households With Children” segment than their potential ones – highlighting the chains’ appeal for families. But the share of parental households in those stores with Little Clinics jumped significantly higher for all five banners. 

The share of families with children in King Soopers’ overall captured market stood at 28.3% in H1 2024, higher than the 27.2% in its potential one. But the households with children in the captured markets of King Soopers locations with Little Clinics was significantly higher – 30.6% – and similar patterns emerged at Jay C, Dillons, Kroger, and Fry’s. 

This special draw is likely linked to the clinics' focus on family health services like physicals, nutrition plans, and vaccines. The convenience of being able to take care of healthcare, grocery shopping, and pharmacy needs all in one go makes these stores particularly attractive to parents. And this jump in foot traffic shows the strategic advantage of incorporating healthcare services into the retail environment.

Wellness Options, Loyal Shoppers

Providing essential healthcare services at the supermarket can establish a grocery chain as a crucial part of a shopper's daily life, enhancing visitor loyalty, and helping nurture long-term customer relationships. Indeed, in-store clinics offer a unique opportunity for grocery providers to connect with customers on a level that extends beyond the transactional.

An analysis of several Kroger-branded locations in the Cincinnati metro area showcases the profound impact in-store clinics can have on customer loyalty. In H1 2024, stores with Little Clinics had significantly higher shares of repeat visitors – defined as those making six or more stops at the store during the analyzed period – than those without. 

For instance, 36.4% of visitors to a Kroger Marketplace store with an in-store clinic in Harrison, Ohio, frequented the location at least six times during the first half of 2024. But over the same period, only 29.0% of visitors stopped by at least six times to a nearby Kroger location in Cleves, Ohio – just ten miles away. Similarly, 30.7% of visitors to the Beechmont Ave. Kroger Food & Drug location with a clinic visited at least six times in H1 2024, compared to 23.0% for the nearby Ohio Pike Kroger store.

This trend was consistent across the analyzed locations, with those offering in-store clinics attracting significantly higher shares of loyal visitors. These metrics support the value of offering additional services as a draw for frequent visitors, while also providing the clinics themselves with the visitor volume needed to operate profitably.  

Texas Strong: H-E-B’s Wellness Mission

Texan grocery chain H-E-B is beloved across the state – and though the chain isn’t new to the healthcare scene, it has been doubling down on wellness. In 2022, H-E-B launched H-E-B Wellness, a healthcare platform that offers patrons a variety of medical services, including – as of today –  some 12 primary care clinics, many of them inside stores. 

Community Care at H-E-B

H-E-B stores with primary care clinics are helping to cement the grocer’s role as a convenient one-stop for local residents – allowing them to drop in to a nearby location for both daily grocery needs and wellness care. 

H-E-B has always placed a premium on community, stepping up to help local residents in times of need. And though the chain as a whole draws an overwhelming majority of its visitors from nearby areas, those with clinics do so even more effectively. In H1 2024, some 83.6% of visitors to H-E-B came from less than 10 miles away. But for locations with primary care clinics, this share increased to 88.0%. 

This suggests that wellness services are particularly appealing to nearby residents, strengthening H-E-B’s connection with local consumers even further. And for a grocery store centered on community engagement, the integration of health services into its offerings is proving to be a winning strategy.

Wellness Wins Over Middle-Class Visitors

H-E-B has been steadily expanding its primary care offerings since it launched the Wellness concept, adding two primary clinics at locations in Cypress, TX and Katy, TX in June 2023. Following the opening of these clinics – which operate Mondays through Fridays – both locations saw marked increases in the share of “Urban Cliff Dwellers” in their weekday captured markets. This STI: Landscape segment group encompasses families both with and without children, earning modest incomes and enjoying middle-class pleasantries.  

Between June 2022 - May 2023, the share of “Urban Cliff Dwellers” in the weekday captured markets of the Cypress and Katy locations stood at 9.5% and 7.2%, respectively. But once the stores had clinics in place, those numbers jumped to 12.4% and 11.0%, respectively. 

This increase in the stores’ reach among “Urban Cliff Dwellers” immediately following the clinics’ openings suggests that in addition to more affluent consumers, middle-class families also harbor considerable interest in these services. As more retailers continue making inroads into the healthcare sector, they may find similar success in attracting diverse groups of convenience-seeking shoppers.

Grocery and Health Care: A Winning Combination

As grocery stores lean into healthcare, they are transforming into multifaceted hubs that offer both essential health services and everyday shopping needs. Retailers like Kroger and H-E-B are reaping the benefits of boosted foot traffic, higher-income visitors, and strengthened community ties – while offering their shoppers convenience that helps streamline their daily routines.  

INSIDER
Retail Giants in 2024: Walmart, Costco, and Target's Competitive Edge
See how retail giants Walmart, Costco, and Target fared in the first half of 2024 – and explore factors contributing to their success.
August 23, 2024
7 minutes

Strategies for Retail Giants

Walmart, Target, and Costco are three of the most popular retailers in the country, drawing millions of shoppers through their doors each day. Each of these retail giants boasts distinct strengths and strategies that cater to their unique customer bases, allowing them to thrive in a highly competitive market. 

This white paper takes a closer look at some of the factors that are helping the three chains flourish. How does Walmart’s positioning as a family-friendly retailer help it drive visits in its more competitive markets? How can Target leverage its reach to drive more loyal visits? And what does the increase in young shoppers frequenting membership warehouse clubs mean for Costco? 

We dove into the location analytics to explore these questions further. 

Year-Over-Year Visit Growth 

Examining monthly visitation patterns for the three retail giants shows Costco’s wholesale club model leading the way with consistent year-over-year (YoY) visit growth – ranging from 6.1% in stormy January 2024 to 13.3% in June. Family favorite Walmart followed closely behind, seeing YoY foot traffic growth during all but two months, when visits briefly trailed slightly behind 2023 levels before rebounding.

Target, meanwhile, had a slower start to the year, with visits trending below 2023 levels for most of January to April. Over this same period (the three months ending May 2024), Target reported a 3.7% decline in YoY comparable sales. But since then, things have begun to turn around for the chain, with YoY visits rising in May (2.5%), June (8.9%), and July (4.7%). This renewed visit growth into the second half of the year bodes well for the superstore – and the ongoing back-to-school season may well push visits up further as the summer winds down. 

For all three chains, Q2 2024’s visit success has likely been bolstered in part by summer deals and intensifying price wars – as the retailers slash prices to woo inflation-weary consumers back to the store.   

Changing Consumer Habits

Over the past few years, consumer behaviors have been changing rapidly in response to shifting economic conditions. This next section explores some of these changes at Walmart, Target, and Costco, to better understand what may be driving these shifts. 

Less Mission-Driven Shopping – Except at Costco

One way that consumers have traditionally responded to inflation and other headwinds has been through the adoption of mission-driven shopping – making fewer, but longer, trips to retailers, so that every visit counts. Superstores and wholesale clubs, which offer one-stop shopping experiences, have long been prime destinations for these extended shopping trips. And even during periods when visits have lagged, these retailers have often benefited from extended dwell times – leading to bigger basket sizes. 

A look at changes in average dwell times at Walmart and Target suggests that as YoY visits have picked up, dwell times have come down – perhaps reflecting a normalization of consumers’ shopping patterns. With inflation stabilizing and gas prices lower than they were in 2022 and 2023, customers may feel less pressure to consolidate shopping trips than they have in recent years. 

In contrast, Costco’s comparatively long dwell times have remained stable over the past several years. The warehouse club’s bulk offerings, plentiful free samples, and inexpensive food court encourage shoppers to spend more time browsing the aisles than they would at other retailers. And even if mission-driven shopping continues to subside, Costco customers will likely keep on making extra-long shopping trips. 

Increased Competition from Dollar Stores

While inflation is cooling faster than expected, prices remain high, and new players are stepping into the retail space occupied by Walmart, Target, and Costco – especially dollar stores. Though higher-income customers increasingly rely on the three retail giants for many of their purchases, customers of more modest means are often drawn to the rock-bottom prices offered at dollar stores. 

And analyzing the cross-shopping patterns of visitors to Walmart, Target, and Costco shows that growing shares of visitors to the three behemoths also visit Dollar Tree on a regular basis. In Q2 2019, the share of visitors to Walmart, Target, and Costco who frequented Dollar Tree at least three times ranged between 9.8% and 13.7%. But by Q2 2024, that share rose to 16.7%-21.6%.  

Dollar Tree is leaning into this increased interest among superstore shoppers. Over the past year, Dollar Tree added some 350 Dollar Tree locations, even as it shuttered nearly 400 Family Dollar stores. And the chain recently acquired the leases of some 170 99 Cents Only Stores – offering Dollar Tree access to a customer base accustomed to buying everything from groceries to household goods. As Dollar Tree continues to grow its footprint and expand its food offerings, the chain will be better positioned than ever to provide a real challenge to Walmart, Target, and Costco.

Still, the three retail giants each have unique offerings that distinguish them from dollar stores. This next section examines what sets Walmart, Target, and Costco apart – and how they can continue to strengthen their competitive edge. 

Inside the Giants’ Playbooks

With competition on the rise, Walmart, Target, and Costco must display agility in navigating an ever-evolving market landscape. This section dives into the data for each chain’s more successful metro areas to see what factors are helping them outperform nationwide averages – and what metrics the retailers can harness to try to replicate these results nationwide. 

Wealthier Visitors Drive Loyalty at Target

Target recently expanded its Target Circle Rewards program, rolling out three new tiers for its 100 million members. And this focus on loyalty has proven successful for the chain. Demographic and visitation data reveal a strong correlation between the median household incomes (HHIs) of Target locations’ captured markets across CBSAs (core-based statistical areas), and their share of loyal visitors in Q2 2024: CBSAs where Target locations’ captured markets had higher median HHIs also tended to draw more repeat monthly visitors.

Target’s captured markets in the Los Angeles-Long Beach-Anaheim, LA CBSA, for example, featured a median HHI of $89.8K in Q2 2024 – and 48.0% of the chain’s LA visitors frequented a Target at least twice a month during the quarter. Target stores in the Chicago-Naperville-Elgin, IL-IN-WI CBSA, where the chain’s captured markets had a median HHI of $88.7K in Q2 2024, also had a loyalty rate of 48.0%. 

Target generally attracts a more affluent audience than Walmart. And even as the superstore slashes prices to attract more price-conscious consumers, the retailer is also taking steps likely to enhance its popularity among higher-income households. In April 2024, Target debuted a paid membership tier within its loyalty program offering perks like same-day delivery for a fee. Maintaining and expanding these premium offerings will be key for Target as it seeks to attract more affluent  customers and replicate its high-performing results in CBSAs nationwide.

Costco’s Younger Audience 

The persistent inflation of the past few years, while challenging for some retailers, has also created new opportunities – particularly for wholesalers. Membership warehouse clubs, including Costco, are gaining popularity among younger shoppers, a cohort often looking for new ways to stretch their more limited budgets. An October 2023 survey revealed that nearly 15% of respondents aged 18 to 24 and 17% of those aged 25 to 30 shop at Costco.

A closer look at some of Costco’s best-performing CBSAs for YoY visit-per-location growth highlights the significance of these younger shoppers: In H1 2024, the company’s YoY visit-per-location growth was strongest in areas with higher-than-average shares of young urban singles.

For example, the San Diego-Chula Vista-Carlsbad, CA CBSA experienced visit-per-location growth of 10.4% YoY in H1 2024, while the nationwide average stood at 7.9%. And the CBSA’s share of Young Urban Singles, defined by the Spatial.ai: PersonaLive dataset as “singles starting their careers in trade and service jobs,” was 12.1%, well above Costco’s nationwide average of 7.3%. 

Walmart’s Family-Friendly Focus

Walmart is a one-stop shop for everything from affordable groceries to clothing to home furnishings, making it especially popular among families. The retailer actively courts this segment with baby offerings designed to meet the needs of both kids and parents, virtual offerings in the metaverse, and collectible toys.

And visitation data reveals a connection between the extent of different Walmart locations’ YoY visit growth and the share of households with children in their captured markets. 

In H1 2024, nationwide visits to Walmart increased by 4.1% YoY, while the share of households with children in the chain’s overall captured market hovered just under the nationwide baseline. But in some CBSAs where Walmart outpaced this nationwide growth, the retail giant also proved especially adept at attracting parental households – outpacing relevant statewide baselines. 

In Boston-Cambridge-Newton, MA, for example, Walmart experienced 5.0% YoY visit growth in H1 2024 – while the share of households with children in the chain’s local captured market stood 7% above the Massachusetts state average. And in Grand Rapids-Kentwood, MI, where Walmart’s share of parental households outpaced the Minnesota state average by an even wider 15% margin, the retailer saw impressive 7.3% YoY visit growth. This pattern repeated itself in other metro areas, suggesting that there may be a correlation between local Walmart locations’ visit growth and their relative ability to draw households with children.

Walmart can continue solidifying its market position by leaning into its family-oriented offerings and expanding its footprint in regions with growing populations of young families.

The Winning Retail Edge 

Walmart, Target, and Costco all experienced YoY visit growth in the final months of H1 2024, with Costco leading the way. And though the three chains still face considerable challenges, each one brings unique strengths to the table. By continuously innovating and responding to changing market conditions, Walmart, Target, and Costco can not only overcome obstacles but also leverage them to reinforce their market positions and drive continued growth.

INSIDER
How Local Events Promote Economic Growth: The Civic Impact of Summer Events
Dive into the data to find out how major summer events – including Lollapalooza in Chicago and Governors Ball in New York – drive community engagement and boost the local economy.
August 22, 2024
5 minutes

Lollapalooza: Energizing Chicago

The first Lollapalooza – a four-day music festival – took place in 1991. Chicago’s Grant Park became the event’s permanent home (at least in the United States) in 2005, drawing thousands of revelers and music fans to the park each year. 

This year, the festival once again demonstrated its powerful impact on the city. On August 1st, 2024, visits to Grant Park surged by 1,313.2% relative to the YTD daily average, as crowds converged on the park to see Chappell Roan’s much-anticipated performance. And during the first three days of the event, the event drew significantly more foot traffic than in 2023 – with visits up 18.9% to 35.9% compared to the first three days of last year’s festival (August 3rd to 5th, 2023).  

Change In Visitor Profile

Lollapalooza led to a dramatic spike in visits to Grant Park – and it also attracted a different type of visitor compared to the rest of the year. 

Analyzing Grant Park’s captured market with Spatial.ai’s PersonaLive dataset reveals that  Lollapalooza attendees are more likely to belong to the “Young Professionals” and “Ultra Wealthy Families” segment groups than the typical Grant Park visitor.

By contrast, the “Near-Urban Diverse Families” segment group, comprising middle-class diverse families living in or near cities, made up only 6.5% of visitors during the festival, compared to 12.0% during the rest of the year.

Additionally, visitors during Lollapalooza came from areas with higher HHIs than both the nationwide baseline of $76.1K and the average for park visitors throughout the year. Understanding the demographic profile of visitors to the park during Lollapalooza can help planners and city officials tailor future events to these segment groups – or look for ways to make the festival accessible to a wider range of music lovers.

Businesses Get Boosts

Lollapalooza’s impact on Chicago extended beyond the boundaries of Grant Park, with nearby hotels seeing remarkable surges in foot traffic. The Congress Plaza Hotel on South Michigan Avenue witnessed a staggering 249.1% rise in visits during the week of July 29, 2024, compared to the YTD visit average. And Travelodge on East Harrison Street saw an impressive 181.8% increase. These spikes reflect the festival’s draw not just for locals but for out-of-town visitors who fill hotels across the city.

The North Michigan Avenue retail corridor also enjoyed a significant increase in foot traffic during the festival, with visits on Thursday, August 1st 56.0% higher than the YTD Thursday visit average. On Friday, August 2nd, visits to the corridor were 55.7% higher than the Friday visit average. These numbers highlight Lollapalooza’s role in driving economic activity across Chicago, as festival-goers venture beyond the park to explore the city’s vibrant retail and hospitality offerings.

Queens Keeps it Cool

City parks often serve as community hubs, and Flushing Meadows Corona Park in Queens, NY, has been a major gathering point for New Yorkers. The park hosted one of New York’s most beloved summer concerts – Governors Ball – which moved from Governors Island to Flushing Meadows in 2023. 

During the festival (June 9th -11th, 2024), musicians like Post Malone and The Killers drew massive crowds to the park, with visits soaring to the highest levels seen all year. On June 9th, the opening day of the festival, foot traffic in the park was up 214.8% compared to the YTD daily average, and at its height, on June 8th, the festival drew 392.7% more visits than the YTD average. 

The park also hosted other big events this summer – a July 21st set by DMC helped boost visits to 185.1% above the YTD average. And the Hong Kong Dragon Boat Festival on August 3rd and 4th led to major visit boosts of 221.4% and 51.6%, respectively. 

These events not only draw large crowds, but also highlight the park’s role as a space where cultural and civic life can find expression, flourish, and contribute to the health of local communities.

The Reach and Resonance of Events

Analyzing changes in Flushing Meadows Corona Park’s trade area size offers insight into how far people are willing to travel for these events. During Governors Ball, for example, the park’s trade area ballooned to 254.5 square miles, showing the festival's wide appeal. On July 20th, by contrast, when the park hosted several local bands and DJs, the trade area was a much more modest 57.0 square miles.

Ready, Set, Summer

Summer events drive community engagement, economic activity, and civic pride. Cities that invest in their parks and event hubs, fostering lively and inclusive spaces, can create lasting value for both residents and visitors, enriching the cultural and social life of urban areas.

For more data-driven civic stories, visit Placer.ai

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