.svg)
It’s that time again. The time where I share my thoughts on everything I think I think about retail...at this very moment.
Over the first nine months of 2025, we have witnessed some pretty darn amazing things across the retail industry. We've witnessed traditional competitive boundaries blur as some large scale grocery players (at least, one that is one and one that wants to be one) venture into same-day delivery logistics, we’ve seen warehouse clubs reimagine convenience, and we have also had more than one retailer experiment with what the right size of its store footprint should be.
What emerges from this chaos is a revalidation of what omnichannel retailing really is. It is about the reimagining of how consumers shop, where they shop, and why they choose to shop one retailer over another.
Therefore, the following observations represent not just trends to watch, but strategic inflection points that could determine which retailers will have the greatest probability to thrive going forward in this beautiful and increasingly complex omnichannel world.
In Q2 2025, Walmart delivered comparable sales growth of +4.5% (excluding fuel), driven largely by profitable e-commerce, and maintained stable store traffic. Monthly same-store visits, according to Placer.ai, were also remarkably steady between +0.7% and -1.8%, from May through August, amid industry-wide macroeconomic pressures.
Meanwhile, the other U.S. retailing behemoth, Amazon, began pushing (or is it forcing?) its way into grocery in August by way of same-day delivery. Walmart, on the flip side, and not to be outdone, also began putting significant resources behind its Walmart Fulfillment Services offering.
All told, it is a game of anything you can do, I can do better. It is one-upmanship at its finest.
The only question is – who stands the better chance of winning? Or at least drawing blood from the other?
From my vantage point, Walmart has a much better chance of holding onto its grocery reign because it already is a grocer, and quite a large one at that – drawing nearly half as many visits as the entire brick-and-mortar grocery category. Walmart’s 4,600+ store advantage is sizable. Amazon may take from others but the moat around Walmart is pretty large.
On the other hand, will Amazon keep a similar hold on its vendor logistics business?
If I were a betting man, Walmart has a better chance of making inroads on Amazon’s logistics revenue than Amazon has on hurting Walmart in grocery.
Said another way, I guess the box may soon be on the other porch, Amazon.
The size of one’s store base is dependent upon so many factors.
Location, the overall experience design, the ROI of “the box,” and more can all impact the size and shape of a retailer’s store base, and, more often than not, all of them actually work in concert together. Which is why anyone pontificating on the trend in the “size” of stores likely hasn’t put much thought into his or her argument.
Despite the recent run-up of retailers trying to get smaller (Macy’s, in particular, comes to mind), there is no tried-and-true rule that smaller stores will work or vice versa.
In some cases, like in dense or urban markets, smaller stores might work, while in others, if the approach is one of creating destination-type stores, like Hy-Vee or Buc-ees, larger stores might work, too.
My favorite example of someone “getting smaller” is Sprouts. As Sprouts CEO Jack Sinclair told me at Groceryshop, Sprouts realized its format had gotten too large, went back to its roots of differentiated products and great looking fresh produce in a smaller box, and has not looked back since.
At the end of the day – smaller, bigger, uncut – none of it matters as much as what your brand is trying to accomplish for your customers and what, in turn, resonates with them the most.
I think we can all agree that, generally speaking, Walmart and the warehouse clubs are noted for having great prices. On the flip side, what they haven’t been known as much for in the past is a quick and convenient shopping experience.
But that is about to change for two reasons.
The first is economics. There is always a trade-off between convenience and price. As budgets continue to get constrained, people will begin to trade off waiting in lines or navigating the dreaded Costco parking lot to save money.
The second is the evolution of these retailers as omnichannel retailers. For example, Walmart’s Chief E-Commerce Officer David Guggina told me recently that one-third of Walmart’s scheduled deliveries are delivered to Walmart customers in under three hours (see video of interview). This behavior itself gives rise to the theory that people are starting to leverage Walmart for quick trips.
Delivery is only one leg of the omnichannel stool, however.
The other two legs are buy online, pickup in-store (BOPIS) and the actual speed of the in-store experience itself. Much has been documented already about the rise of BOPIS following the pandemic, so I won’t belabor the point here because it, too, is likely driving the data below.
The other aspect is that places like Sam’s Club have done a masterful job of making their stores more convenient and time-efficient. Sam’s Club is leading the way on cashierless checkout in the club channel. Sam’s Club Scan & Go shoppers, which account for an amazing one-third of the Sam’s Club customer base, can simply walk through an AI-powered exit arch and then have a digital receipt sent to them upon exit.
Allow me to take a moment to put this last statement into perspective with a concrete example.
Pretend my wife calls me on my way home from work and asks me to pick up some milk. I have a choice: Do I go to the local grocer or do I go to Sam’s? If I decide to go local, I likely will end up paying more ,and I could also possibly have to wait in line to check out at either a manned till or a self-checkout machine. On the other hand, if I go to Sam’s Club, I can just walk in, scan the milk I want, pay at a paystation and then walk through the arch.
Which experience would you choose?
Enough said.
The number one answer any retailer needs to answer in today’s omnichannel world is, “Why come to my store in the first place.”
And that answer begins and ends with good merchandising.
Take a look at some of the more creative merchandising efforts this year as depicted in the graph below:
What they all have in common is a “hook.” Someone got creative and went outside of the box to compel customers into their stores for new and exciting reasons. It is the definition of good merchandising.
Therefore, retailers, convenience store operators, and QSRs can never rest on their laurels. They constantly need to push the envelope to one-up the year before and the competition.
The best merchants get supercharged by the creative demands of this challenge. The worst merchants get their answers from interpolating spreadsheets and making decisions solely off of last year’s data.
Speaking of merchandising, the convergence of technology and the increasing tendency of consumers to use supermarkets as their mid-day lunch or snack source versus QSRs could inspire a unique opportunity for those grocers adventurous enough to seize it.
I have long been a proponent of electronic shelf labels. The use cases in support of them are almost endless at this point. One of my favorite use cases is the ability to run intra-day promotions, an idea that is virtually impossible with paper price tags, and one that also gets supercharged when the component of in-store digital media screens gets added to the equation as well.
Imagine a grocer who uses electronic shelf labels and then starts running unique daily promotions at lunch time. These promotions could be done on ANYTHING:
You get the idea. It is the Venn diagram of retail media and in-store execution at its finest.
The convergence of these above trends signals a tried-and-true retail axiom, i.e. that success is determined not by what you sell per se, but by how you can integrate convenience, value, and your brand (a better word choice than experience) across every touchpoint.
And this axiom will manifest itself in a number of self-affirming, yet sizable ways.
First, as the Walmart/Amazon tête-à-tête illustrates, a single channel advantage will become almost impossible to defend. Retailers need to decide in which channels they want to speak to their customers or risk being outflanked by competitors who will. This creates both vulnerability for established players and opportunities for agile newcomers who can build omnichannel capabilities from the ground up.
Second, technology will play an even bigger role as the industry equalizer. The Sam's Club scan-and-go example is the perfect encapsulation of this idea. It shows how technology can completely flip traditional competitive dynamics. Warehouse clubs, once seen as inconvenient despite their pricing advantages, are at the tipping point of becoming more convenient (and value-laden) than traditional grocers. Retailers who boldly invest in finding new ways to use technology to flip their positioning on the convenience-value-brand spectrum stand to capture disproportionate market share, regardless of their historical positioning.
Third, merchandising is and will forever be the epicenter of retailing. As physical store differentiation becomes harder to achieve, creative merchandising becomes the primary weapon for driving foot traffic and brand loyalty. Retailers who cannot consistently surprise and delight customers with consistent in-stocks, innovative in-store displays, exciting product collaborations, and limited-time offerings will find themselves relegated to utility shopping only, which is about as big as a “Danger Will Robinson” position as there is.
As I look back on 2025, Walmart, hands down, is “winning.” Sure, it has scale. It is the biggest retailer going. But scale isn’t why Walmart is on the hot streak that it is. The real secret to Walmart’s success has been its incredible speed of adaptation, rather than the scale of its operation. Its scale only enhances the impact of successful adaptation.
That is the real punchline to the joke.
What got you here won’t get you there. The task at hand is to transform fast enough to remain relevant in a world where the rules of engagement are being rewritten all the time, by competitors both large and small.
For more data-driven insights, visit placer.ai/anchor.
2025 has been a year of comebacks for legacy retailers. Brands like Barnes & Noble, Gap, and Abercrombie & Fitch are seeing renewed momentum. And amid this wave of revivals, Beyond, Inc. and The Brand House Collective (formerly Kirkland’s Inc.) are betting on one of retail’s most iconic banners: Bed Bath & Beyond (BBB).
After acquiring Kirkland’s intellectual property, Beyond Inc. plans to rebrand 250–275 Kirkland’s stores as Bed Bath & Beyond Home and close the rest. The strategy aims to merge Kirkland’s real estate footprint with the trust and recognition of BBB – once the undisputed leader in home furnishings retail. Can the pull of nostalgia and the equity of a trusted brand rewrite the trajectory of a struggling home furnishings chain?
Kirkland’s, known for accessible home décor and furnishings, has long been a staple of the home furnishings sector. Yet like many of its peers, it has grappled with headwinds from softening discretionary spending. Since 2019, overall visits to the chain have steadily declined as the company downsized its store fleet – and most months of 2025 have continued to register year-over-year (YoY) foot traffic declines. Online performance has also lagged, with digital comparable sales dropping last quarter by double digits.
Still, the data also reveals signs of underlying brick-and-mortar strength. Over the past several quarters, Kirkland’s in-store comparable sales have remained relatively stable, with some quarters seeing slight increases and others modest declines. And as illustrated by the chart below, the chain’s reduced fleet has posted modest same-store visit gains through much of this year, suggesting that the company’s remaining stores may be well-positioned for a turnaround.
Against this backdrop, plans to merge Kirkland’s real estate footprint with the trust and recognition of BBB offer significant promise. The pie chart below offers a reminder of just how influential Bed Bath & Beyond once was: In 2019, BBB accounted for nearly one-fourth of all visits to the home furnishings sector nationwide, far outpacing rivals. While the company’s bankruptcy in 2023 suggested that brand power alone couldn’t offset operational missteps, the name still carries significant weight with consumers. For Kirkland’s, this partnership could provide the spark it needs for renewed growth.
The combination of Kirkland’s streamlined fleet and BBB’s brand equity creates a compelling recipe for revival. With the right execution – balancing nostalgia with modern retail practices – this collaboration could transform a fading chain into a leader once more.
To see up-to-date retail traffic trends, visit our free tools.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Homewares and home decor chains have seen their share of ups and downs over the past few years, from pandemic highs to a discretionary retail slowdown – but some chains, especially high-end ones, are thriving. We took a look at visit data to four retailers – Restoration Hardware (RH), Le Creuset, and Sur La Table – to see what the visit data and demographics reveal about the segment.
Homewares are having a cultural moment – a shift that first gained momentum during the pandemic, when people stuck at home began investing deeply in their living spaces. Since then, social media’s influence has helped lifestyle-forward brands like RH and Le Creuset gain cultural cachet – and visits to these retailers have significantly outpaced the broader home improvement sector, as shown in the chart below.
This resilience – especially amid a broader retail slowdown – underscores how home decor and kitchenware are evolving into status and lifestyle symbols, with culinary aesthetics even finding expression in decor trends.
Although RH, Sur La Table, and Le Creuset all compete in the premium home goods segment, their different brand identities attract distinct audiences and lead to very different in-store behaviors.
RH and Sur La Table attract some of the most affluent, luxury-oriented shoppers in retail and consistently post long dwell times. Both brands use their store fleets not just as showrooms, but as platforms for high-margin services and experiences that extend engagement and drive revenue between product cycles.
Many flagship RH stores include a fine-dining restaurant, and the chain ties complimentary design consultations to a paid annual membership – both of which may resonate with younger “Educated Urbanites” who value elevated dining experiences and expert guidance as they furnish their first homes. Sur La Table, by contrast, generates fee-based revenue from cooking classes and curated international culinary trips, offerings that appeal most to “Booming with Confidence” households – prosperous, established couples eager to invest in premium food and travel experiences. By tailoring experiential services to the distinct aspirations of their core audiences, RH and Sur La Table demonstrate how luxury retailers can extend brand relevance, and sustain growth beyond traditional product sales.
Le Creuset, by contrast, follows a more sales-driven model. With a lower share of high-income households, the brand reaches aspirational, luxury-adjacent shoppers who may have less discretionary income for premium experiences. Store activations such as Factory-to-Table events are designed primarily to drive transactions rather than prolong visits. Le Creuset also over-indexes among “Singles and Starters” – younger, upwardly mobile shoppers who frequently discover the brand on social media. This group tends to conduct heavy online research before visiting, leading to shorter, purpose-driven trips where shoppers arrive ready to buy.
Together, the patterns suggest two distinct playbooks: RH and Sur La Table use experience to lengthen visits and monetize engagement between product cycles, while Le Creuset relies on highly considered, research-led purchases that translate into shorter, purpose-driven store trips.
The success of RH, Sur La Table, and Le Creuset highlights that there is no single formula for winning in luxury retail. Some brands lean on immersive experiences that extend and monetize engagement. Others focus on sales-driven activations that convert researched shoppers. What unites them is a sharp alignment between strategy and the values and behaviors of their core audiences – a positioning that enables them to thrive even amid broader retail headwinds.
For more retail data, visit our free tools.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
The recent revival of McDonald’s Extra Value Meal has fueled speculation that the quick-service restaurant (QSR) space might be gearing up for another round of value wars. Yet the data suggests that basic value offerings may no longer be enough to reliably drive traffic. To overcome consumer fatigue and heightened price sensitivity, brands must deliver promotions that truly stand out – whether through unusually deep discounts, memorable giveaways, or culturally resonant collaborations.
McDonald’s recent foot traffic trends illustrate this dynamic. Despite the chain’s Extra Value Meals relaunch, visits to McDonald’s dropped 4.4% year over year (YoY) during the week of September 8th and fell a further 5.2% and 3.7% over the next two weeks. These results pale in comparison to the brand’s April 2025 Minecraft Movie Meal collaboration, which generated consistent traffic boosts throughout its run.
The muted YoY impact of the new value meal doesn’t necessarily signal failure – after all, McDonald’s is lapping last year’s $5 Summer of Value campaign, which extended through 2024. But it highlights the limits of standard deals in a marketplace where consumers expect baseline value from QSR leaders. In an environment crowded with offerings – from Taco Bell’s Luxe Boxes, to Wendy’s Biggie Bags and Burger King’s 2 for $5 promotions – incremental savings feel less like innovation and more like table stakes.
Still, truly eye-catching promotions continue to break through – and McDonald’s 50-cent Double Cheeseburger deal on National Cheeseburger Day (September 18th, 2025) is a case in point. On the day of the promotion, visits jumped 6.4% compared to the chain’s recent Thursday average – showing that consumers remain highly responsive to promotions that feel unique and unmissable.
Pizza Hut’s summer promotions tell a similar story. The chain’s $2-Buck Tuesday deal, which offered a one-topping Personal Pan Pizza for just $2, drove a remarkable 63.2% YoY surge in Tuesday visits during its run (July 8th through August 26th, 2025). And although foot traffic continued to decline on other days of the week, the promotion’s Tuesday lift was enough to push overall weekly visits into positive territory for much of its duration.
Yet when Pizza Hut followed up with a more conventional $5 Crafted Flatzz menu in late August – available all week long until 5:00 PM – the response was far less dramatic. Though traffic held steady YoY during the first weeks of the launch, and the brand’s YoY visit gap has remained somewhat narrower since, consumers clearly differentiated between a “can’t-miss” deal and a “reasonable” discount.
Dairy Queen provides further illustration of both the power and the limits of value promotions in 2025. The chain’s annual Free Cone Day, held at the start of spring, generated an astonishing 326.7% spike in visits on Thursday, March 20th compared to the prior same-day average. The deal even outperformed 2024’s Free Cone Day, boosting weekly traffic 23.8% YoY despite lapping last year’s March 19th event. And an 85-cent Blizzard deal the following week extended the surge, lifting visits 31.2% YoY.
But when Dairy Queen relaunched the same 85-cent Blizzard offer in September (September 8th to 21st, 2025), results were far more muted. Seasonality likely played a role – ice cream naturally peaks in spring and summer, and wanes in colder weather. But repetition also dulls impact, and without the momentum of a free giveaway just days before, the fall promotion may have felt more routine.
The mixed results of McDonald’s, Pizza Hut, and Dairy Queen’s 2025 promotions show that standard value menus are no longer enough to stand out in today’s price-sensitive QSR market. The most effective deals offer consumers something they can’t get anywhere else – whether freebies, unusually deep discounts, or resonant pop-culture tie-ins. For QSRs, the challenge is to capture attention and disrupt routines without eroding margins through unsustainable discounting.
For more QSR insights, explore Placer.ai’s free industry trends tool.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
Even as overall retail and dining visits show signs of slowing amid economic uncertainty, dollar stores continue to thrive. In July and August 2025, overall foot traffic to Dollar General and Dollar Tree rose 2.7% and 3.9% year over year (YoY), with average visits per location up 1.8% and 5.7%, respectively.
This momentum has not necessarily come at the expense of other discount giants like Walmart and Target. But what does the dollar-store surge mean for the grocery sector? We dove into the data to find out, focusing on category leader Dollar General. Is the retailer siphoning visits away from supermarkets, or is it serving as a complementary stop alongside other formats?
Over the past several years, Dollar General has steadily deepened its grocery presence. Fresh produce rollouts, expanded frozen assortments, and a focus on “everyday essentials” have helped shift its positioning from an occasional convenience stop to a more frequent shopping destination.
Foot traffic trends align with this shift. From Q2 2019 to Q2 2025, Dollar General’s share of grocery visits – across both traditional and value chains – rose consistently, while traditional chains like Kroger and Albertsons lost nearly four percentage points. Value grocers, meanwhile, (i.e. Aldi) remained stable through 2022 before gaining ground themselves, suggesting that Dollar General has primarily pulled shoppers away from traditional supermarkets even as other budget-oriented grocers strengthened.
Cross-visitation data also supports this pattern. Kroger visitors are increasingly supplementing their shopping routines with Dollar General, while Dollar General customers are gradually reducing their reliance on Kroger. This points to Dollar General’s growth coming, at least in part, at the expense of traditional grocers.
So far, this shift has yet to make a major dent in grocery performance. Even as the share of Dollar General shoppers visiting Kroger has declined, Kroger’s overall traffic has remained relatively steady – up 1.3% between Q2 2019 and Q2 2022, and down just 1.2% between Q2 2022 and Q2 2025. This indicates that Kroger has so far managed to offset losses to Dollar General by drawing in new visits, potentially including shoppers trading down from restaurants to prepared foods in the grocery aisle. Looking ahead, grocers may continue to hold their ground by adapting to consumers' changing food routines, even as dollar stores expand their role in food retail.
Meanwhile, Dollar General’s relationship with Aldi has evolved differently. From 2019 to 2022, overlap between the two chains held flat or dipped slightly. But from 2022 to 2025, cross-visitation rose in both directions: More Dollar General shoppers visited Aldi, and vice versa. The pattern suggests the two are increasingly functioning as complementary stops for value-driven households – similar to how Dollar General coexists with Walmart, Target, and Costco. Aldi's positioning as a complement rather than a direct competitor is likely also one of the tailwinds behind the grocer's sustained nationwide growth.
And these patterns extend nationwide. Dollar General’s footprint remains strongest in the South, where it accounted for one in five visits to grocery stores in Q2 2025. But the chain’s fastest grocery visit growth is occurring elsewhere. Between 2019 and 2025, its grocery visit share climbed by over four points in the Midwest and more than three points in the Northeast. And despite Dollar General’s relatively limited presence in the West, it nearly doubled its grocery visit share over the same period.
Location analytics further reveal that Dollar General’s growth has been fueled largely by its dominance in short visits – ”in-and-out” trips lasting less than ten minutes for essentials like milk, bread, eggs, or snacks. Dollar General now accounts for 28.0% of all under-ten minute visits to Dollar General, traditional grocery stores, and value grocery stores. This is a sharp increase from the 24.1% relative short visit share going to Dollar General in Q2 2019.
Dollar General's share of extended visits (over 10 minutes) also grew between Q2 2019 and Q2 2025, but these still account for just 10.2% of combined Dollar General and grocery visits. Together, these trends underscore how Dollar General has solidified its role as a quick-stop destination, carving out a niche that complements rather than fully replaces the traditional grocery trip.
As Dollar General continues expanding its footprint and grocery offerings, its impact on how – and where – Americans shop for food is poised to keep growing. By capturing short-visit traffic and offering a broader grocery selection, the chain is reshaping the competitive landscape and prompting both traditional and value grocers to adapt.
For the most up-to-date dollar store visit data, check out Placer.ai's free tools.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
.avif)
Book retailer Barnes & Noble has been making strategic moves to strengthen its position in the marketplace. The chain, which prioritizes building a local, independent bookstore feel while leveraging its size and purchasing power, has been steadily acquiring beloved independent bookstore chains. It first acquired Colorado chain Tattered Cover in 2023, and just announced the acquisition of Books Inc. in the Bay Area.
We took a closer look at recent visit trends and compared Barnes & Noble’s customer behavior with Books Inc. to understand how this acquisition may help B&N extend its experiential, community-driven model – while giving Books Inc. the scale and pull of a national brand.
Some of the most successful brick-and-mortar retailers today are tapping into consumer desire for experiential retail and community – and Barnes & Noble is no exception. The chain has undergone a significant transformation in recent years, guided by new leadership and a deliberate shift toward bookstores that feel independent while being part of a national brand.
This approach seems to be resonating with shoppers: Throughout 2025, visits to B&N have risen consistently on a YoY basis. And average visits per location have increased most months as well, showing that even as the bookseller grows its fleet, existing stores are thriving. Building on that momentum, B&N is pushing ahead with expansion – beyond its recent acquisitions, the chain plans to open 60 new stores in 2025.
Barnes & Noble has achieved what many booksellers struggle to do: establish itself as an experiential destination for book lovers. Store managers have the freedom to curate selections tailored to their local communities, giving each location its own personality while maintaining the reach and resources of a large retailer. And while the company has acquired smaller, struggling brands, it has done so in a way that preserves their identity while giving them the purchasing power and financial cushion of a major national retailer. The latest example is Bay Area independent bookstore chain Books Inc., which will keep its name even as it operates under new management.
Location analytics reveal meaningful differences in customer behavior at the two chains. At a Barnes & Noble in Redwood City, CA, 65.1% of visitors stayed more than 15 minutes, compared to 57.2% at a Books Inc. just 5.5 miles away. Longer visits reflect the success of Barnes & Noble’s experiential approach – stores designed not just for quick purchases, but for browsing, discovery, and lingering.
The data also highlight a seasonal divergence. Barnes & Noble sees dramatic surges around key shopping moments – in December 2024, visits to the Redwood City B&N surged 47.5% above average, while Books Inc.’s increase was a more modest 16.4%. While Books Inc. has remained a steady draw throughout the year, Barnes & Noble has carved out a distinct role as a holiday destination, competing not only with other bookstores but also with broader categories like gifting and entertainment – a crucial differentiator in a retail sector where fourth-quarter performance can define a year.
Taken together, these patterns suggest that under B&N’s leadership, Books Inc. could deepen its appeal as both a community hub and a shopping destination. If management successfully blends Books Inc.’s historic local ties with B&N’s proven ability to capture extended visits and seasonal demand, the chain may see more sustained engagement and stronger sales peaks.
Barnes & Noble’s acquisition of Books Inc. has the potential to strengthen both brands. For B&N, it reinforces a community-first strategy that independent bookstores have long excelled at – and that continues to resonate with readers. For Books Inc., it brings the pull and financial stability of a national chain.
To explore more chains leading the visit growth pack, check out our free tools.
Placer.ai leverages a panel of tens of millions of devices and utilizes machine learning to make estimations for visits to locations across the US. The data is trusted by thousands of industry leaders who leverage Placer.ai for insights into foot traffic, demographic breakdowns, retail sale predictions, migration trends, site selection, and more.
The restaurant space has experienced its fair share of challenges in recent years – from pandemic-related closures to rising labor and ingredient costs. Despite these hurdles, the category is holding its own, with total 2024 spending projected to reach $1.1 trillion by the end of the year.
And an analysis of year-over-year (YoY) visitation trends to restaurants nationwide shows that consumers are frequenting dining establishments in growing numbers – despite food-away-from-home prices that remain stubbornly high.
Overall, monthly visits to restaurants were up nearly every month this year compared to the equivalent periods of 2023. Only in January, when inclement weather kept many consumers at home, did restaurants see a significant YoY drop. Throughout the rest of the analyzed period, YoY visits either held steady or grew – showing that Americans are finding room in their budgets to treat themselves to tasty, hassle-free meals.
Still, costs remain elevated and dining preferences have shifted, with consumers prioritizing value and convenience – and restaurants across segments are looking for ways to meet these changing needs. This white paper dives into the data to explore the trends impacting quick-service restaurants (QSR), full-service restaurants (FSR), and fast-casual dining venues – and strategies all three categories are using to stay ahead of the pack.
Overall, the dining sector has performed well in 2024, but a closer look at specific segments within the industry shows that fast-casual restaurants are outperforming both QSR and FSR chains.
Between January and August 2024, visits to fast-casual establishments were up 3.3% YoY, while QSR visits grew by just 0.7%, and FSR visits fell by 0.3% YoY. As eating out becomes more expensive, consumers are gravitating toward dining options that offer better perceived value without compromising on quality. Fast-casual chains, which balance affordability with higher-quality ingredients and experiences, have increasingly become the go-to choice for value-conscious diners.
Fast-casual restaurants also tend to attract a higher-income demographic. Between January and August 2024, fast-casual restaurants drew visitors from Census Block Groups (CBGs) with a weighted median household income of $78.2K – higher than the nationwide median of $76.1K. (The CBGs feeding visits to these restaurants, weighted to reflect the share of visits from each CBG, are collectively referred to as their captured market).
Perhaps unsurprisingly, quick-service restaurants drew visitors from much less affluent areas. But interestingly, despite their pricier offerings, full-service restaurants also drew visitors from CBGs with a median HHI below the nationwide baseline. While fast-casual restaurants likely attract office-goers and other routine diners that can afford to eat out on a more regular basis, FSR chains may serve as special occasion destinations for those with more moderate means.
Though QSR, FSR, and fast-casual spots all seek to provide strong value propositions, dining chains across segments have been forced to raise prices over the past year to offset rising food and labor costs. This next section takes a look at several chains that have succeeded in raising prices without sacrificing visit growth – to explore some of the strategies that have enabled them to thrive.
The fast-casual restaurant space attracts diners that are on the wealthier side – but some establishments cater to even higher earners. One chain of note is NYC-based burger chain Shake Shack, which features a captured market median HHI of $94.3K. In comparison, the typical fast-casual diner comes from areas with a median HHI of $78.2K.
Shake Shack emphasizes high-quality ingredients and prices its offerings accordingly. The chain, which has been expanding its footprint, strategically places its locations in affluent, upscale, and high-traffic neighborhoods – driving foot traffic that consistently surpasses other fast-casual chains. And this elevated foot traffic has continued to impress, even as Shake Shack has raised its prices by 2.5% over the past year.
Steakhouse chain Texas Roadhouse has enjoyed a positive few years, weathering the pandemic with aplomb before moving into an expansion phase. And this year, the chain ranked in the top five for service, food quality, and overall experience by the 2024 Datassential Top 500 Restaurant Chain.
Like Shake Shack, Texas Roadhouse has raised its prices over the past year – three times – while maintaining impressive visit metrics. Between January and August 2024, foot traffic to the steakhouse grew by 9.7% YoY, outpacing visits to the overall FSR segment by wide margins.
This foot traffic growth is fueled not only by expansion but also by the chain's ability to draw traffic during quieter dayparts like weekday afternoons, while at the same time capitalizing on high-traffic times like weekends. Some 27.7% of weekday visits to Texas Roadhouse take place between 3:00 PM and 6:00 PM – compared to just 18.9% for the broader FSR segment – thanks to the chain’s happy hour offerings early dining specials. And 43.3% of visits to the popular steakhouse take place on Saturdays and Sundays, when many diners are increasingly choosing to splurge on restaurant meals, compared to 38.4% for the wider category.
Though rising costs have been on everybody’s minds, summer 2024 may be best remembered as the summer of value – with many quick-service restaurants seeking to counter higher prices by embracing Limited-Time Offers (LTOs). These LTOs offered diners the opportunity to save at the register and get more bang for their buck – while boosting visits at QSR chains across the country.
Limited time offers such as discounted meals and combo offers can encourage frequent visits, and Hardee’s $5.99 "Original Bag" combo, launched in August 2024, did just that. The combo allowed diners to mix and match popular items like the Double Cheeseburger and Hand-Breaded Chicken Tender Wraps, offering both variety and affordability. And visits to the chain during the month of August 2024 were 4.9% higher than Hardee’s year-to-date (YTD) monthly visit average.
August’s LTO also drove up Hardee’s already-impressive loyalty rates. Between May and July 2024, 40.1% to 43.4% of visits came from customers who visited Hardee’s at least three times during the month, likely encouraged by Hardee’s top-ranking loyalty program. But in August, Hardee’s share of loyal visits jumped to 51.5%, highlighting just how receptive many diners are to eating out – as long as they feel they are getting their money’s worth.
McDonald’s launched its own limited-time offer in late June 2024, aimed at providing value to budget-conscious consumers. And the LTO – McDonald’s foray into this summer’s QSR value wars – was such a resounding success that the fast-food leader decided to extend the deal into December.
McDonald’s LTO drove foot traffic to restaurants nationwide. But a closer look at the chain’s regional captured markets shows that the offer resonated particularly well with “Young Urban Singles” – a segment group defined by Spatial.ai's PersonaLive dataset as young singles beginning their careers in trade jobs. McDonald's locations in states where the captured market shares of this demographic surpassed statewide averages by wider margins saw bigger visit boosts in July 2024 – and the correlation was a strong one.
For example, the share of “Young Urban Singles” in McDonald’s Massachusetts captured market was 56.0% higher than the Massachusetts statewide baseline – and the chain saw a 10.6% visit boost in July 2024, compared to the chain's statewide H1 2024 monthly average. But in Florida, where McDonald’s captured markets were over-indexed for “Young Urban Singles” by just 13% compared to the statewide average, foot traffic jumped in July 2024 by a relatively modest 7.3%.
These young, price-conscious consumers, who are receptive to spending their discretionary income on dining out, are not the sole driver of McDonald’s LTO foot traffic success. Still, the promotion’s outsize performance in areas where McDonald’s attracts higher-than-average shares of Young Urban Singles shows that the offering was well-tailored to meet the particular needs and preferences of this key demographic.
While QSR, fast-casual, and FSR chains have largely boosted foot traffic through deals and specials, reputation is another powerful way to attract diners. Restaurants that earn a coveted Michelin Star often see a surge in visits, as was the case for Causa – a Peruvian dining destination in Washington, D.C. The restaurant received its first Michelin Star in November 2023, a major milestone for Chef Carlos Delgado.
The Michelin Star elevated the restaurant's profile, drawing in affluent diners who prioritize exclusivity and are less sensitive to price increases. Since the award, Causa saw its share of the "Power Elite" segment group in its captured market increase from 24.7% to 26.6%. Diners were also more willing to travel for the opportunity to partake in the Causa experience: In the six months following the award, some 40.3% of visitors to the restaurant came from more than ten miles away, compared to just 30.3% in the six months prior.
These data points highlight the power of a Michelin Star to increase a restaurant’s draw and attract more affluent audiences – allowing it to raise prices without losing its core clientele. Wealthier diners often seek unique culinary experiences, where price is less of a concern, making these establishments more resilient to inflation than more venues that serve more price-sensitive customers.
Dining preferences continue to evolve as restaurants adapt to a rapidly changing culinary landscape. From the rise in fast-casual dining to the benefits of limited-time offers, the analyzed restaurant categories are determining how to best reach their target audiences. By staying up-to-date with what people are eating, these restaurant categories can hope to continue bringing customers through the door.
The COVID-19 pandemic – and the subsequent shift to remote work – has fundamentally redefined where and how people live and work, creating new opportunities for smaller cities to thrive.
But where are relocators going in 2024 – and what are they looking for? This post dives into the data for several CBSAs with populations ranging from 500K to 2.5 million that have seen positive net domestic migration over the past several years – where population inflow outpaces outflow. Who is moving to these hubs, and what is drawing them?
The past few years have seen a shift in where people are moving. While major metropolitan areas like New York still attract newcomers, smaller cities, which offer a balance of affordability, livability, and career opportunities, are becoming attractive alternatives for those looking to relocate.
Between July 2020 and July 2024, for example, the Austin-Round Rock-Georgetown, TX CBSA, saw net domestic migration of 3.6% – not surprising, given the city of Austin’s ranking among U.S. News and World Report’s top places to live in 2024-5. Raleigh-Cary, NC, which also made the list, experienced net population inflow of 2.6%. And other metro areas, including Fayetteville-Springdale-Rogers, AR (3.3%), Des Moines-West Des Moines, IA (1.4%), Oklahoma City, OK (1.1%), and Madison, WI (0.6%) have seen more domestic relocators moving in than out over the past four years.
All of these CBSAs have also continued to see positive net migration over the past 12 months – highlighting their continued appeal into 2024.
What is driving domestic migration to these hubs? While these metropolitan areas span various regions of the country, they share a common characteristic: They all attract residents coming, on average, from CBSAs with younger and less affluent populations.
Between July 2020 and July 2024, for example, relocators to high-income Raleigh, NC – where the median household income (HHI) stands at $84K – tended to hail from CBSAs with a significantly lower weighted median HHI ($66.9K). Similarly, those moving to Austin, TX – where the median HHI is $85.4K – tended to come from regions with a median HHI of $69.9K. This pattern suggests that these cities offer newcomers an aspirational leap in both career and financial prospects.
Moreover, most of these CBSAs are drawing residents with a younger weighted median age than that of their existing residents, reinforcing their appeal as destinations for those still establishing and growing their careers. Des Moines and Oklahoma City, in particular, saw the largest gaps between the median age of newcomers and that of the existing population.
Career opportunities and affordable housing are major drivers of migration, and data from Niche’s Neighborhood Grades suggests that these CBSAs attract newcomers due to their strong performance in both areas. All of the analyzed CBSAs had better "Jobs" and "Housing" grades compared to the regions from which people migrated. For example, Austin, Texas received the highest "Jobs" rating with an A-, while most new arrivals came from areas where the "Jobs" grade was a B.
While the other analyzed CBSAs showed smaller improvements in job ratings, the combination of improvements in both “Jobs” and “Housing” make them appealing destinations for those seeking better economic opportunities and affordability.
Young professionals may be more open than ever to living in smaller metro areas, offering opportunities for cities like Austin and Raleigh to thrive. And the demographic analysis of newcomers to these CBSAs underscores their appeal to individuals seeking job opportunities and upward mobility.
Will these CBSAs continue to attract newcomers and cement their status as vibrant, opportunity-rich hubs for young professionals? And how will this new mix of population impact these growing markets?
Visit Placer.ai to keep up with the latest data-driven civic news.
Convenience stores, or c-stores, have been one of the more exciting retail categories to watch over the past few years. The segment has undergone significant shifts, embracing more diverse offerings like fresh food and expanded dining options, while also exploring new markets and adapting to changing consumer needs. We looked at the recent foot traffic data to see what this category's successes reveal about the current state of brick-and-mortar retail.
Convenience stores are increasingly viewed not only as places to fuel up, but as affordable destinations for quick meals, snacks, and other necessities. And analyzing monthly visits to the category shows that it is continuing to benefit from its positioning as a stop for food, fuel, and in some cases, tourism.
Despite lapping a strong H1 2023, visits to the category either exceeded last year’s levels or held steady during all but one of the first eight months of 2024 – highlighting the segment’s ongoing strength. Only in January 2024 did C-stores see a slight YoY dip, likely reflecting a weather-induced exaggeration of the segment’s normal seasonality.
Indeed, examining monthly fluctuations in visits to c-stores (compared to a January 2021 baseline) shows that foot traffic to the category tends to peak in summer months – perhaps driven by summer road trips and vacations – and slow down significantly in winter. Given summer’s importance for convenience stores, the category’s August YoY visit bump is a particularly promising indication of c-stores’ robust positioning this year.
While some C-store chains, like 7-Eleven, have a nationwide presence, others are concentrated in specific areas of the country. But as the popularity of C-stores continues to grow, regional chains like Wawa, Buc-ee’s, and Sheetz are expanding into new territories, broadening their reach.
Wawa, a beloved brand with roots in Pennsylvania, has become synonymous with its fresh sandwiches, coffee, and a highly loyal customer base. Wawa has been a major player in the c-store space in recent years, with a revamped menu driving ever-stronger foot traffic to its Mid-Atlantic region stores. Between January and August 2024, YoY visits to the chain were mostly elevated. And the chain is now venturing into states like Florida – where its store count has grown significantly over the past few years – as well as Georgia and Alabama.
Meanwhile, Texas favorite Buc-ee’s, though known for its enormous stores and mind boggling array of dining options, has a relatively small footprint – but that might be changing. The chain, which also outpaced its already-strong 2023 performance this year, is opening locations in Arkansas and North Carolina, further building on its reputation as a destination for travelers. And Sheetz, another regional chain with a strong presence in Pennsylvania, is also expanding, with plans to open locations in Southern states like North Carolina and Tennessee.
This trend toward regional expansion offers significant opportunities for growth, not only by increasing store count, but also by reaching new consumer bases and target audiences. Customer behavior differs between markets – and by expanding into new areas, c-stores can tap into unique local visitation patterns.
One metric that highlights local differences in consumer behavior is dwell time, or the amount of time a customer spends inside a convenience store per visit. In some regions, visitors tend to move in and out quickly, while in others, customers linger for longer periods of time.
Analyzing convenience store dwell times by state highlights substantial differences in visitor behavior. During the first eight months of 2024, coastal states (with the exception of Oregon) tended to see shorter average dwell times (between 7.5 and 11.8 minutes). On the other hand, in states like Wyoming, Montana, and North Dakota, average dwell times ranged between 21.2 and 28.2 minutes.
Interestingly, the states with the longest dwell times also have some of the highest percentages of truck traffic on interstate highways – suggesting that these longer stops are perhaps made by long-haul truckers looking for a place to shower, relax, and grab a bite to eat.
Even as regional favorites expand their reach, nationwide classic 7-Eleven is taking steps to further cement its growing role as a prime grab-and-go food and beverage destination. And like other dining destinations, the chain relies on limited-time offers (LTOs) to fuel excitement – and visits.
One of the most iconic, and beloved c-store LTOs is 7-Eleven’s Slurpee Day, which falls each year on July 11th. The event, during which all 7-Eleven locations hand out free slurpees, tends to drive significant upticks in foot traffic – and this year was no exception. Visits to the convenience store jumped by a whopping 127.3% on July 11th, 2024 relative to the YTD daily visit average – proving that good deals will bring customers in the door.
The convenience store sector continues building on the impressive growth seen in 2023. As many chains double down on expanding both their regional presence and their offerings, will they continue to drive growth in the coming years?
Visit Placer.ai to keep up with the latest data-driven convenience store updates.
