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Article
RBI and Yum!: QSR Resilience in 2024
We dove into the data to check in with two of the nation’s most prominent restaurant companies – Restaurant Brands International (RBI) and Yum! Brands – to see how their biggest chains, Burger King (RBI) and Taco Bell (Yum!), performed in Q3 2024.
Lila Margalit
Oct 28, 2024
3 minutes

Quick-service restaurants (QSRs) have faced headwinds in 2024, from higher costs to increased competition. But some brands are weathering the storm particularly well. We dove into the data to check in with two of the nation’s most prominent restaurant companies – Restaurant Brands International (RBI) and Yum! Brands – to see how their biggest chains, Burger King (RBI) and Taco Bell (Yum!), performed in Q3 2024.

Burger King’s “Royal Reset” Bears Fruit

Burger King, RBI’s largest restaurant chain, has been the focus of a major modernization effort, dubbed the “Royal Reset”, that includes a series of restaurant remodels and equipment and technology upgrades. Burger King has also been rightsizing – closing underperforming restaurants to shore up the chain’s overall strategic positioning. 

And foot traffic data shows that these initiatives are paying off. In Q3 2024, overall visits to Burger King dipped 1.7% YoY – but the average number of visits to each Burger King location increased slightly (0.4%). This per-location uptick may have been fueled, in part, by the chain’s summer “$5 Your Way” value meal special, which kept YoY visits elevated through July. And some major markets – including Texas, Illinois, Washington, and Connecticut – performed even better, with average visit-per-location growth ranging from 1.5% - 5.1% YoY.

Bruger king sees growth in visits per location for Q3 2024 and higher growth in visits and visits per location for Texas, Illinois, Washington and Connecticut

Yum!’s Taco Bell Draws Crowds With Special Promotions 

Taco Bell is Yum! Brands’ largest chain – accounting for over 70.0% of visits to the company’s U.S. restaurants in Q3 2024. And the Tex-Mex leader is another QSR that is standing strong in 2024. Throughout the summer, Taco Bell experienced YoY visit growth ranging from 1.2% to 2.2% – and though the chain saw a minor 1.9% YoY dip in September, this may be due to the month having one fewer Friday than the equivalent period of 2023. (Friday is Taco Bell’s busiest day of the week). Even accounting for this dip, visits to Taco Bell were up 0.6% YoY overall in Q3 2024.

One factor that has likely helped Taco Bell weather recent QSR storms has been its strength in executing special promotions. In July, the Tex-Mex leader attracted big crowds with a limited-time offer commemorating the 20th anniversary of the chain’s popular Baja Blast beverage. And in October 2024, the restaurant marked National Taco Day (Tuesday, October 1st) with ten hours of $1 tacos – fueling a substantial traffic spike: On the big day, visits rose 14.7% above the chain’s daily year-to-date (YTD) average, and 18.4% above the chain’s Tuesday YTD average.

Taco Bell Sees YoY Visit Growth Throughout Most of Q3 2024 – and a Major Visit Spike on National Taco Day (Oct. 1)

A QSR Reset

Burger King and Taco Bell found success in Q3 2024 through limited-time promotions – and in the case of the former, a strategic focus on rightsizing while updating existing stores. How will RBI and Yum!’s biggest brands perform in Q4? 

Follow Placer.ai’s data-driven restaurant analyses to find out. 

This blog includes data from Placer.ai Data Version 2.1, which introduces a new dynamic model that stabilizes daily fluctuations in the panel, improving accuracy and alignment with external ground truth sources.

Article
Starbucks: Silver Linings After a Difficult Quarter
R.J. Hottovy
Oct 25, 2024
2 minutes

Starbucks’ preliminary fiscal Q4 2024 (July-September 2024) results--including a 10% decline in comparable transactions in its North America segment--reinforce that the company has "drifted from its core", as new Starbucks CEO Brian Niccol discussed following the release. The results also come at a time when other coffee and beverage chains are seeing year-over-year visit increases, reinforcing that new product innovations aren't connecting with consumers–management explained that “accelerated investments in an expanded range of product offerings coupled with more frequent in-app promotions and integrated marketing to entice frequency across the customer base did not improve customer behaviors.” (The difference between our visit per location figure and Starbucks’ reported number is likely due to lower coverage of urban stores in our platform).

As we wrote when Niccol assumed the CEO role in August, Starbucks’ transformation won’t happen overnight, but the data behind Niccol’s early strategies at Chipotle still hints at a successful turnaround. Niccol's plan to improve the Starbucks customer experience, remove bottlenecks and operational complexities (including a more streamlined menu), and refine Mobile Order and Pay is a sound strategy, but it will take time to implement. Positively, we believe that Starbucks has a strong foundation to work from. Below, we show the monthly visitor per location trend line since the beginning of 2022. While declines in visit frequency is something the company will work to address with its current initiatives, the number of visitors coming into each location generally remains strong (down only 2%-3% per month on average thus far in 2024). Assuming the company can execute Niccol’s plan to reduce bottlenecks and operation complexities, Starbucks’ wide visitor reach should drive improved engagement and visit frequency.

Starbucks monthly visitors per location trendline for Jan. '22 - Sept. '24

As we also pointed out a few months ago, we believe that Starbucks’ success in smaller underpenetrated markets have been somewhat overlooked. We analyzed Starbucks’ unit expansion opportunities in detail in September 2022, and we’ve seen progress on this initiative since then. Starbucks’ recent store development effects have been focused on “Tier 2 and Tier 3 cities where we see population growth and forecast both underserved demand and high incrementality.” We’ve revisited our visit per location data for Starbucks’ Top 25 designated market areas (DMAs) versus non-Top 25 DMAs over the last 12 full months below, and similar to our last update, Starbucks is seeing higher visits per location in its non-Top 25 markets. Many of these non-Top 25 DMA stores have been opened in the past 12-18 months, which suggests improved metrics as operational complexities are reduced and these locations enter the same-store sales base.

Starbucks large vs small market visits per location for TTM
Article
Haunted Car Wash? Tunnel of Terror “Boo”sts traffic by 3x
Caroline Wu
Oct 25, 2024
1 minute

Photo Image Credit: Orange County Register

We know there’s appetite for Six Flags Fright Fest, Universal Studios Halloween Horror Nights, Knotts’ Scary Farm, and Halloween Screams at Walt Disney World, but one innovative car wash takes you to another level, inviting you to go on a “nightmarish journey that turns an ordinary car wash into a realm of terror.” Big Wave Car Wash in Anaheim is one of the locations, and it’s immediately clear that this spooky spectacular is a hit. Compared to another local car wash competitor, we see that the addition of the scary performers nearly triples Big Wave’s traffic, especially Thursday-Sunday with the October kickoff.

Visit trendline for select car wash locations in Anaheim, CA for Sept - Oct '24
image of haunted clowns
Source: The Haunted Car Wash

We compared the Spatial.ai PersonaLive segments for Big Wave and Drive Thru Express Car Wash from January-September 2024 vs from October 1-19, 2024. In the month of October alone, we saw over 4x more visits from Near-Urban Diverse families and from Melting Pot Families to the haunted carwash compared to the entire rest of the year. Among Young Urban Singles, there was a 2.5x multiplier for just the three weeks in October compared to January-September. And while Ultra Wealthy Families normally only make up 1% of the visits, during this spooky spectacular, they accounted for 5%. Now you know where to go when junior is bored–head for the haunted car wash!

Segmenta for select car wash locations based on Spatial.ai personalive dataset for Oct. 1-19 '24
Segmenta for select car wash locations based on Spatial.ai personalive dataset for Jan - Sept '24

No surprise, the trade area drawn during the month of October is significantly larger as people come from a total trade area of 53 sq miles during this event (October 1-19, 2024 in red), compared to 12 sq miles the rest of the year (January-September 2024 in blue).

the trade area drawn during the month of October is significantly larger as people come from a total trade area of 53 sq miles during this event (October 1-19, 2024 in red), compared to 12 sq miles the rest of the year (January-September 2024 in blue).
Article
Beyond Inc.: Revival of Physical Retail
Elizabeth Lafontaine
Oct 25, 2024
3 minutes

Over the past two weeks, the home industry has been abuzz with news from the remnants of Bed Bath & Beyond. A retailer that stood as the leader among specialty players continues to try and find new life in physical retail despite the closure of the original chain and its subsidiaries. After a year back in business, buybuy BABY, under new management, announced that it would be closing its 10 reopened locations. 

Over at Beyond Inc., the new holding company for Overstock.com and the newly reformed Bed Bath & Beyond brand, they announced new partnerships with both Kirkland’s and The Container Store. The former partnership is going to help bring the brand back to physical retail with the creation of five Bed Bath & Beyond “neighborhood” small format stores, with locations to be announced; stores will be scouted, developed and operated by Kirkland’s. In the partnership with The Container Store, Beyond Inc. made a financial investment in the retailer and will allow The Container Store to leverage the brand’s assets, name, assortment and data; shop-in-shops also appear to be a part of this new partnership.

The home industry has been incredibly challenged in the post-pandemic period (below). However, as the category became further consolidated over the past few years, these new partnerships could help to revitalize all three brands, all of which have a strong brand identity with consumers. These partnerships also allow the brands to harness their strengths to benefit multiple banners.

Furniture and home furnishing year over year change in monthly visits for Jan. '22 - Sept. '24

How closely aligned are these brands? Kirkland’s tends to focus on furniture and furnishings, The Container Store handles all things organization, and the Bed Bath & Beyond brand name still carries weight as the undisputed leader in all things home. 

Looking at PersonaLive’s demographic and psychographic segmentation of visitors to all three brands in 2022, before Bed Bath & Beyond’s closure the next year, there are some clear alignments and also opportunities to reach new visitors through the partnerships. Kirkland outperformed Bed Bath & Beyond with suburban cohorts such as Wealthy Suburban Families, Upper Suburban Diverse Families and Blue Collar Suburbs. 

Through the lens of The Container Store, it provides a lot more opportunity for Beyond Inc. to reach higher concentrations of visitors from segments such as Ultra Wealthy Families, Educated Urbanites and Young Professionals. Looking at the partnerships with both Kirkland’s and the Container Store as a collective strategy, Beyond Inc. can capitalize on the migration to suburban communities by consumers and higher income households with the new brand.

Bed Bath and Beyond, Kirkland and The Container store captured markets audience profile shows a higher share of wealthier families and educated urbanites visit the container store

Another positive sign for the partnerships is the high levels of cross visitation between the retailers before the closing of Bed Bath & Beyond. In 2022, Bed Bath & Beyond’s final full year of operation, 20% of visitors to Kirkland’s and almost a quarter of visitors to The Container Store cross visited Bed Bath & Beyond.

In 2022, Bed Bath & Beyond’s final full year of operation, 20% of visitors to Kirkland’s and almost a quarter of visitors to The Container Store cross visited Bed Bath & Beyond.

In theory, both partnerships will allow Bed Bath & Beyond to return to physical retail in alignment with both consumers and the current retail landscape. Industry specific retailers and incredibly important to the health and long term success of the industry, and the idea of welcoming back a beloved brand is exciting. It should be interesting to see the new small format stores and installations as the debut and look at the impacts of the partnership on the broader home category.

Article
Boot Barn and DSW: Stepping Up Their Game
Dive into the data to see how Boot Barn and DSW fared in Q3 2024 – and what they can expect this holiday season.
Maytal Cohen
Oct 24, 2024
4 minutes

The holiday shopping season is nearly upon us – and one category that always benefits from holiday sales is apparel. So with Q4 underway, we checked in western wear leader Boot Barn and discount footwear chain DSW (Design Shoe Warehouse, owned by Designer Brands, Inc.) to see how they fared in Q3 2024 – and what awaits them as Black Friday approaches. 

A Step Up in Visits

Boot Barn and DSW – two very different shoe retailers – have been thriving in recent months. Since May 2024, the two chains have seen sustained monthly year-over-year (YoY) visit growth, finishing out Q3 2024 with visit upticks of 10.8% (Boot Barn) and 10.5% (DSW).

Boot Barn and DSW YoY growth from Jan. '24 to Sep. '24 shows significant growth in Q3

For Boot Barn in particular, Q3’s robust visit growth was at least partially driven by the chain’s aggressive expansion strategy: Between July 2023 and June 2024, Boot Barn opened some 50 new stores – and plans to open dozens more over the coming year. But foot traffic data also shows that the chain has succeeded in growing its footprint without significantly diluting traffic at existing locations. During Q3, the average number of visits to each Boot Barn location dipped just slightly below 2023 levels (2.8%), even as YoY visits to the chain surged by 10.8%. 

DSW, for its part saw significant YoY visit growth throughout Q3, despite a store count that has remained relatively stable. As a store that offers shoppers access to high-quality, name-brand products at affordable prices, DSW lets consumers trade down while splurging at the same time. 

Size Isn’t Everything

DSW isn’t called a warehouse for nothing. The typical DSW store spans about 25,000 square feet (though the chain has begun experimenting with smaller formats) – compared to just 12,000 - 14,000 for Boot Barn. But despite the smaller size of Boot Barn’s locations, visitors to the western wear chain tend to spend more time in-store than visitors to DSW. Since 2022, average visitor dwell times at Boot Barn have ranged between 34.9 and 35.8 minutes, while dwell times at DSW have hovered between 32.1 and 32.8 minutes. 

Customers at DSW may be more likely to know in advance what they’re looking for, making a bee-line for the discounted footwear they’ve been waiting to get their hands on. Visitors to Boot Barn, on the other hand, may spend more time browsing the brand’s wider selection of merchandise. 

The difference in visitor dwell times may also be partially due to Boot Barn’s firmer positioning as a weekend destination: Over the past twelve months (October 2023 - September 2024), 59.5% of visits to Boot Barn took place between Fridays and Sundays, compared to 56.3% for DSW. 

Still, visitors to both chains tend to remain in-store for more than half an hour – revealing a highly engaged customer base eager to explore the brands’ varied offerings.

Average Dwell time for Boot Barn and DSW in 2022, 2023 and 2024 YTD shows Boot Barn dwell time is higher

Different Seasonal Rhythms

With a strong Q3 2024 under their belts, what can DSW and Boot Barn expect this holiday season? 

Looking at weekly fluctuations in visits to Boot Barn and DSW in 2022 and 2023 – compared to yearly weekly averages – reveals another striking difference between the two chains: Visits to Boot Barn peak in November and December each year, as customers descend upon the chain to purchase western-themed gifts for loved ones. DSW, on the other hand, sees greater visit boosts in spring, perhaps buoyed by shoppers updating their wardrobes in anticipation of warmer weather.

Weekly visits compared to yearly weekly visit average shows Boot Barn Experiences a Major Holiday Visit Surge, While DSW Foot Traffic Peaks in the Spring

But zooming in on the two chains’ busiest days of the year tells a somewhat different story. Even though DSW experiences a more muted holiday shopping season, the shoe leader – like Boot Barn – draws its biggest crowds of the year on Black Friday. On November 24th, 2023, visits to DSW jumped 134.5% compared to the chain’s daily average for the 12-month period from October 2023 to September 2024 – a smaller spike than that seen by Boot Barn, but significant nonetheless. 

After that, however, the chain’s visitation patterns diverged. For DSW, the next eight busiest days of the year were all Saturdays in Spring – including the Saturday before Mother’s Day (May 11th) and the Saturday before Easter (March 30th). For Boot Barn, on the other hand, December shopping days – including Super Saturday (December 23rd) – drove the biggest foot traffic spikes.

Boot Barn and DSW Both Draw Their Biggest Crowds on Black Friday – But Their Next-Busiest Days Differ Widely

A Slice of Success

With holiday shopping just around the corner, DSW and Boot Barn both appear poised to enjoy a healthy Q4 – each in their own way. Which other footwear and apparel brands are likely to succeed this holiday season? 

Follow Placer.ai's data-driven retail analyses to find out.

This blog includes data from Placer.ai Data Version 2.1, which introduces a new dynamic model that stabilizes daily fluctuations in the panel, improving accuracy and alignment with external ground truth sources.

Article
Target’s October Circle Week: A Data-Driven Snapshot
What can location analytics tell us about how this year’s October Target Circle Week resonated with consumers? We dove into the data to find out. 
Lila Margalit
Oct 23, 2024
3 minutes

Holiday shopping creep is upon us once again. Though Black Friday is still several weeks away, a shorter holiday shopping window (just 27 days between Thanksgiving and Christmas) has many retailers more eager than ever to get the ball rolling. And with Amazon’s October Prime Big Deal Days the focus of much consumer excitement, major brick-and-mortar players like Walmart, Target, and Best Buy have launched important fall sales events of their own.

Among these pre-holiday promotions, Target’s October Circle Week stands out as a favorite, offering millions of shoppers deep discounts across a wide range of categories, from household essentials to early holiday gifts. What can location analytics tell us about how this year’s Circle Week (October 6th-12th) resonated with consumers? We dove into the data to find out. 

Right on Target

Looking first at weekly year-over-year (YoY) visits to Target shows the power of this major sales event to get shoppers moving. Following a successful back-to-school shopping season, visits began to taper off in September. But during the week of October 7th, which included most of Circle Week, visits began to trend back upwards – perhaps signaling consumer responsiveness to early holiday discounts.

Visits for August 5 '24 - October 7 '24 compared to 2023 shows a 1.8% increase in traffic for circle week at Target

A more direct comparison between this year’s fall Target Circle Week and the one held in October 2023 (October 1st to 7th of last year) shows foot traffic up 0.7% YoY, further highlighting consumer resilience in 2024. Though the increase is a modest one, it is no small feat in a retail environment still characterized by high prices and cautious consumer sentiment.

A Nuanced Regional Story 

Drilling down deeper into the data for different regions of the country paints a somewhat more nuanced picture. While in some areas of the country – particularly the Midwest and Northeast – Target Circle Week drew fewer visits this year than last (in most cases a decline of less than 3.0%), in others foot traffic increased substantially. In major southern markets like Texas and Florida, visits rose 4.2% and 3.8%, respectively. South Carolina, which has emerged as a major domestic migration hotspot in recent years, saw traffic jump an impressive 12.6%. And in California, Target’s biggest market, visits increased 1.0% YoY.

Visits to Target on 2024 Fall Circle Week (Oct. 6-12), Compared to 2023 Fall Circle Week (Oct. 1-7) shows Target Sees Biggest YoY Circle Week Visit Boosts in South and West

A Weekend Affair

But consumer behavior during Target Circle Week doesn’t just vary across regions – it also changes throughout the week-long sale period. 

In both 2023 and 2024, Target’s October Circle Week started with a bang, as eager customers flocked to the chain to get first dibs on special sale items. Visits on launch day increased 5.0% in 2023 and 4.6% in 2024, compared to a January 1st to October 13th daily visit average. Activity then tapered off during the work week, with Monday - Thursday visits hovering just below daily visit averages for those days of the week. But on Friday and Saturday, foot traffic picked up again as shoppers utilized their time off to hit the sales.

Target Sees Visit Bumps on First Days of October Circle Week Sales Events – and Then Again on the Weekends  Daily Visits to Target on October Circle Weeks Relative to Jan. 1 - Oct. 13 Daily Averages

 

Holidays Ahead

Early October holiday sales are quickly becoming de rigueur – and an important bellwether of overall Q4 performance. Target’s successful Circle Week this fall signals consumer resilience in the face of headwinds – though engagement levels varied throughout the country. How will the all-important Q4 continue to play out for brick-and-mortar retailers this year? 

Follow Placer.ai’s data-driven retail analyses to find out. 

This blog includes data from Placer.ai Data Version 2.1, which introduces a new dynamic model that stabilizes daily fluctuations in the panel, improving accuracy and alignment with external ground truth sources.

Reports
INSIDER
Pricing Strategies Driving Restaurant Visits in 2024
Dive into the data to explore the state of the restaurant industry in 2024 and see how leading chains are navigating the challenges posed by rising prices.
September 26, 2024
7 minutes

Dining in 2024 (So Far)

The restaurant space has experienced its fair share of challenges in recent years – from pandemic-related closures to rising labor and ingredient costs. Despite these hurdles, the category is holding its own, with total 2024 spending projected to reach $1.1 trillion by the end of the year.

And an analysis of year-over-year (YoY) visitation trends to restaurants nationwide shows that consumers are frequenting dining establishments in growing numbers – despite food-away-from-home prices that remain stubbornly high.

Overall, monthly visits to restaurants were up nearly every month this year compared to the equivalent periods of 2023. Only in January, when inclement weather kept many consumers at home, did restaurants see a significant YoY drop. Throughout the rest of the analyzed period, YoY visits either held steady or grew – showing that Americans are finding room in their budgets to treat themselves to tasty, hassle-free meals.

Still, costs remain elevated and dining preferences have shifted, with consumers prioritizing value and convenience – and restaurants across segments are looking for ways to meet these changing needs. This white paper dives into the data to explore the trends impacting quick-service restaurants (QSR), full-service restaurants (FSR), and fast-casual dining venues – and strategies all three categories are using to stay ahead of the pack. 

Dollar-Driven Dining Decisions 

Overall, the dining sector has performed well in 2024, but a closer look at specific segments within the industry shows that fast-casual restaurants are outperforming both QSR and FSR chains. 

Between January and August 2024, visits to fast-casual establishments were up 3.3% YoY, while QSR visits grew by just 0.7%, and FSR visits fell by 0.3% YoY. As eating out becomes more expensive, consumers are gravitating toward dining options that offer better perceived value without compromising on quality. Fast-casual chains, which balance affordability with higher-quality ingredients and experiences, have increasingly become the go-to choice for value-conscious diners.

Fast-casual restaurants also tend to attract a higher-income demographic. Between January and August 2024, fast-casual restaurants drew visitors from Census Block Groups (CBGs) with a weighted median household income of $78.2K – higher than the nationwide median of $76.1K. (The CBGs feeding visits to these restaurants, weighted to reflect the share of visits from each CBG, are collectively referred to as their captured market). 

Perhaps unsurprisingly, quick-service restaurants drew visitors from much less affluent areas. But interestingly, despite their pricier offerings, full-service restaurants also drew visitors from CBGs with a median HHI below the nationwide baseline. While fast-casual restaurants likely attract office-goers and other routine diners that can afford to eat out on a more regular basis, FSR chains may serve as special occasion destinations for those with more moderate means. 

Who Can Afford to Raise Prices?

Though QSR, FSR, and fast-casual spots all seek to provide strong value propositions, dining chains across segments have been forced to raise prices over the past year to offset rising food and labor costs. This next section takes a look at several chains that have succeeded in raising prices without sacrificing visit growth – to explore some of the strategies that have enabled them to thrive.

Shake Shack: Drawing Affluent Audiences 

The fast-casual restaurant space attracts diners that are on the wealthier side – but some establishments cater to even higher earners. One chain of note is NYC-based burger chain Shake Shack, which features a captured market median HHI of $94.3K. In comparison, the typical fast-casual diner comes from areas with a median HHI of $78.2K. 

Shake Shack emphasizes high-quality ingredients and prices its offerings accordingly. The chain, which has been expanding its footprint, strategically places its locations in affluent, upscale, and high-traffic neighborhoods – driving foot traffic that consistently surpasses other fast-casual chains. And this elevated foot traffic has continued to impress, even as Shake Shack has raised its prices by 2.5% over the past year. 

Texas Roadhouse: Thriving Through Price Hikes

Steakhouse chain Texas Roadhouse has enjoyed a positive few years, weathering the pandemic with aplomb before moving into an expansion phase. And this year, the chain ranked in the top five for service, food quality, and overall experience by the 2024 Datassential Top 500 Restaurant Chain.

Like Shake Shack, Texas Roadhouse has raised its prices over the past year – three times – while maintaining impressive visit metrics. Between January and August 2024, foot traffic to the steakhouse grew by 9.7% YoY, outpacing visits to the overall FSR segment by wide margins. 

This foot traffic growth is fueled not only by expansion but also by the chain's ability to draw traffic during quieter dayparts like weekday afternoons, while at the same time capitalizing on high-traffic times like weekends. Some 27.7% of weekday visits to Texas Roadhouse take place between 3:00 PM and 6:00 PM – compared to just 18.9% for the broader FSR segment – thanks to the chain’s happy hour offerings early dining specials. And 43.3% of visits to the popular steakhouse take place on Saturdays and Sundays, when many diners are increasingly choosing to splurge on restaurant meals, compared to 38.4% for the wider category.

QSR Limited-Time Offers (LTOs) to the Rescue

Though rising costs have been on everybody’s minds, summer 2024 may be best remembered as the summer of value – with many quick-service restaurants seeking to counter higher prices by embracing Limited-Time Offers (LTOs). These LTOs offered diners the opportunity to save at the register and get more bang for their buck – while boosting visits at QSR chains across the country. 

Hardee’s August Combo Deal: A Recipe for Loyalty

Limited time offers such as discounted meals and combo offers can encourage frequent visits, and Hardee’s $5.99 "Original Bag" combo, launched in August 2024, did just that. The combo allowed diners to mix and match popular items like the Double Cheeseburger and Hand-Breaded Chicken Tender Wraps, offering both variety and affordability. And visits to the chain during the month of August 2024 were 4.9% higher than Hardee’s year-to-date (YTD) monthly visit average.

August’s LTO also drove up Hardee’s already-impressive loyalty rates. Between May and July 2024, 40.1% to 43.4% of visits came from customers who visited Hardee’s at least three times during the month, likely encouraged by Hardee’s top-ranking loyalty program. But in August, Hardee’s share of loyal visits jumped to 51.5%, highlighting just how receptive many diners are to eating out – as long as they feel they are getting their money’s worth. 

McDonald’s Special Meal Deal

McDonald’s launched its own limited-time offer in late June 2024, aimed at providing value to budget-conscious consumers. And the LTO – McDonald’s foray into this summer’s QSR value wars – was such a resounding success that the fast-food leader decided to extend the deal into December. 

McDonald’s LTO drove foot traffic to restaurants nationwide. But a closer look at the chain’s regional captured markets shows that the offer resonated particularly well with “Young Urban Singles” – a segment group defined by Spatial.ai's PersonaLive dataset as young singles beginning their careers in trade jobs. McDonald's locations in states where the captured market shares of this demographic surpassed statewide averages by wider margins saw bigger visit boosts in July 2024 – and the correlation was a strong one.  

For example, the share of “Young Urban Singles” in McDonald’s Massachusetts captured market was 56.0% higher than the Massachusetts statewide baseline – and the chain saw a 10.6% visit boost in July 2024, compared to the chain's statewide H1 2024 monthly average. But in Florida, where McDonald’s captured markets were over-indexed for “Young Urban Singles” by just 13% compared to the statewide average, foot traffic jumped in July 2024 by a relatively modest 7.3%. 

These young, price-conscious consumers, who are receptive to spending their discretionary income on dining out, are not the sole driver of McDonald’s LTO foot traffic success. Still, the promotion’s outsize performance in areas where McDonald’s attracts higher-than-average shares of Young Urban Singles shows that the offering was well-tailored to meet the particular needs and preferences of this key demographic. 

Michelin Star Success 

While QSR, fast-casual, and FSR chains have largely boosted foot traffic through deals and specials, reputation is another powerful way to attract diners. Restaurants that earn a coveted Michelin Star often see a surge in visits, as was the case for Causa – a Peruvian dining destination in Washington, D.C. The restaurant received its first Michelin Star in November 2023, a major milestone for Chef Carlos Delgado.

The Michelin Star elevated the restaurant's profile, drawing in affluent diners who prioritize exclusivity and are less sensitive to price increases. Since the award, Causa saw its share of the "Power Elite" segment group in its captured market increase from 24.7% to 26.6%. Diners were also more willing to travel for the opportunity to partake in the Causa experience: In the six months following the award, some 40.3% of visitors to the restaurant came from more than ten miles away, compared to just 30.3% in the six months prior.

These data points highlight the power of a Michelin Star to increase a restaurant’s draw and attract more affluent audiences – allowing it to raise prices without losing its core clientele. Wealthier diners often seek unique culinary experiences, where price is less of a concern, making these establishments more resilient to inflation than more venues that serve more price-sensitive customers.

The Final Plate

Dining preferences continue to evolve as restaurants adapt to a rapidly changing culinary landscape. From the rise in fast-casual dining to the benefits of limited-time offers, the analyzed restaurant categories are determining how to best reach their target audiences. By staying up-to-date with what people are eating, these restaurant categories can hope to continue bringing customers through the door. 

INSIDER
The Rising Stars: Six Metro Areas Welcoming Young Professionals
Find out which metro areas are seeing positive net migration and discover what might be drawing newcomers to these cities.
September 23, 2024
3 minutes

The COVID-19 pandemic – and the subsequent shift to remote work – has fundamentally redefined where and how people live and work, creating new opportunities for smaller cities to thrive. 

But where are relocators going in 2024 – and what are they looking for? This post dives into the data for several CBSAs with populations ranging from 500K to 2.5 million that have seen positive net domestic migration over the past several years – where population inflow outpaces outflow. Who is moving to these hubs, and what is drawing them? 

CBSAs on the Rise

The past few years have seen a shift in where people are moving. While major metropolitan areas like New York still attract newcomers, smaller cities, which offer a balance of affordability, livability, and career opportunities, are becoming attractive alternatives for those looking to relocate. 

Between July 2020 and July 2024, for example, the Austin-Round Rock-Georgetown, TX CBSA, saw net domestic migration of 3.6% – not surprising, given the city of Austin’s ranking among U.S. News and World Report’s top places to live in 2024-5. Raleigh-Cary, NC, which also made the list, experienced net population inflow of 2.6%. And other metro areas, including Fayetteville-Springdale-Rogers, AR (3.3%), Des Moines-West Des Moines, IA (1.4%), Oklahoma City, OK (1.1%), and Madison, WI (0.6%) have seen more domestic relocators moving in than out over the past four years.

All of these CBSAs have also continued to see positive net migration over the past 12 months – highlighting their continued appeal into 2024.

Younger and Hungrier

What is driving domestic migration to these hubs? While these metropolitan areas span various regions of the country, they share a common characteristic: They all attract residents coming, on average, from CBSAs with younger and less affluent populations. 

Between July 2020 and July 2024, for example, relocators to high-income Raleigh, NC – where the median household income (HHI) stands at $84K – tended to hail from CBSAs with a significantly lower weighted median HHI ($66.9K). Similarly, those moving to Austin, TX – where the median HHI is $85.4K – tended to come from regions with a median HHI of $69.9K. This pattern suggests that these cities offer newcomers an aspirational leap in both career and financial prospects.

Moreover, most of these CBSAs are drawing residents with a younger weighted median age than that of their existing residents, reinforcing their appeal as destinations for those still establishing and growing their careers. Des Moines and Oklahoma City, in particular, saw the largest gaps between the median age of newcomers and that of the existing population.

Housing and Jobs: Upgrading and Improving

Career opportunities and affordable housing are major drivers of migration, and data from Niche’s Neighborhood Grades suggests that these CBSAs attract newcomers due to their strong performance in both areas. All of the analyzed CBSAs had better "Jobs" and "Housing" grades compared to the regions from which people migrated. For example, Austin, Texas received the highest "Jobs" rating with an A-, while most new arrivals came from areas where the "Jobs" grade was a B. 

While the other analyzed CBSAs showed smaller improvements in job ratings, the combination of improvements in both “Jobs” and “Housing” make them appealing destinations for those seeking better economic opportunities and affordability.

Final Grades

Young professionals may be more open than ever to living in smaller metro areas, offering opportunities for cities like Austin and Raleigh to thrive. And the demographic analysis of newcomers to these CBSAs underscores their appeal to individuals seeking job opportunities and upward mobility. 

Will these CBSAs continue to attract newcomers and cement their status as vibrant, opportunity-rich hubs for young professionals? And how will this new mix of population impact these growing markets?

Visit Placer.ai to keep up with the latest data-driven civic news. 

INSIDER
Redefining Retail Spaces: Lessons from the C-Store Category
Dive into the data to see how convenience stores are redefining retail spaces.
September 16, 2024
5 minutes

Convenience stores, or c-stores, have been one of the more exciting retail categories to watch over the past few years. The segment has undergone significant shifts, embracing more diverse offerings like fresh food and expanded dining options, while also exploring new markets and adapting to changing consumer needs. We looked at the recent foot traffic data to see what this category's successes reveal about the current state of brick-and-mortar retail.

Seasonal Stops Along The Way

Convenience stores are increasingly viewed not only as places to fuel up, but as affordable destinations for quick meals, snacks, and other necessities. And analyzing monthly visits to the category shows that it is continuing to benefit from its positioning as a stop for food, fuel, and in some cases, tourism. 

Despite lapping a strong H1 2023, visits to the category either exceeded last year’s levels or held steady during all but one of the first eight months of 2024 – highlighting the segment’s ongoing strength. Only in January 2024 did C-stores see a slight YoY dip, likely reflecting a weather-induced exaggeration of the segment’s normal seasonality. 

Indeed, examining monthly fluctuations in visits to c-stores (compared to a January 2021 baseline) shows that foot traffic to the category tends to peak in summer months – perhaps driven by summer road trips and vacations – and slow down significantly in winter. Given summer’s importance for convenience stores, the category’s August YoY visit bump is a particularly promising indication of c-stores’ robust positioning this year.  

Regional Chains Expanding Their Reach

While some C-store chains, like 7-Eleven, have a nationwide presence, others are concentrated in specific areas of the country. But as the popularity of C-stores continues to grow, regional chains like Wawa, Buc-ee’s, and Sheetz are expanding into new territories, broadening their reach.

Wawa, a beloved brand with roots in Pennsylvania, has become synonymous with its fresh sandwiches, coffee, and a highly loyal customer base. Wawa has been a major player in the c-store space in recent years, with a revamped menu driving ever-stronger foot traffic to its Mid-Atlantic region stores. Between January and August 2024, YoY visits to the chain were mostly elevated. And the chain is now venturing into states like Florida – where its store count has grown significantly over the past few years – as well as Georgia and Alabama. 

Meanwhile, Texas favorite Buc-ee’s, though known for its enormous stores and mind boggling array of dining options, has a relatively small footprint – but that might be changing. The chain, which also outpaced its already-strong 2023 performance this year, is opening locations in Arkansas and North Carolina, further building on its reputation as a destination for travelers. And Sheetz, another regional chain with a strong presence in Pennsylvania, is also expanding, with plans to open locations in Southern states like North Carolina and Tennessee.

Taking the Pulse of Statewide Dwell Times

This trend toward regional expansion offers significant opportunities for growth, not only by increasing store count, but also by reaching new consumer bases and target audiences. Customer behavior differs between markets – and by expanding into new areas, c-stores can tap into unique local visitation patterns.  

One metric that highlights local differences in consumer behavior is dwell time, or the amount of time a customer spends inside a convenience store per visit. In some regions, visitors tend to move in and out quickly, while in others, customers linger for longer periods of time.

Analyzing convenience store dwell times by state highlights substantial differences in visitor behavior. During the first eight months of 2024, coastal states (with the exception of Oregon) tended to see shorter average dwell times (between 7.5 and 11.8 minutes). On the other hand, in states like Wyoming, Montana, and North Dakota, average dwell times ranged between 21.2 and 28.2 minutes. 

Interestingly, the states with the longest dwell times also have some of the highest percentages of truck traffic on interstate highways – suggesting that these longer stops are perhaps made by long-haul truckers looking for a place to shower, relax, and grab a bite to eat. 

Limited-Time Options

Even as regional favorites expand their reach, nationwide classic 7-Eleven is taking steps to further cement its growing role as a prime grab-and-go food and beverage destination. And like other dining destinations, the chain relies on limited-time offers (LTOs) to fuel excitement – and visits. 

One of the most iconic, and beloved c-store LTOs is 7-Eleven’s Slurpee Day, which falls each year on July 11th. The event, during which all 7-Eleven locations hand out free slurpees, tends to drive significant upticks in foot traffic – and this year was no exception. Visits to the convenience store jumped by a whopping 127.3% on July 11th, 2024 relative to the YTD daily visit average – proving that good deals will bring customers in the door.

A Strong Year for Convenience Stores

The convenience store sector continues building on the impressive growth seen in 2023. As many chains double down on expanding both their regional presence and their offerings, will they continue to drive growth in the coming years?

Visit Placer.ai to keep up with the latest data-driven convenience store updates. 

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