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Articles
Placer.ai Raises $100M Series C At A $1B Valuation To Accelerate Growth and Product Development
We're happy to announce the closing of a $100M Series C funding round at a $1B valuation.
Ofir Lemel
Jan 12, 2022
2 minutes

Round led by Josh Buckley with participation from WndrCo, Lachy Groom, MMC Technology Ventures LLC, Fifth Wall Ventures and JBV Capital.

LOS ALTOS, CA (January 12, 2021)--Placer.ai, the leader in location analytics and foot traffic data, announced today the closing of a $100M Series C funding round at a $1B valuation. The round was led by Josh Buckley with participation from WndrCo, Lachy Groom, MMC Technology Ventures LLC, Fifth Wall Ventures, JBV Capital, and Array Ventures. The round also included the participation of leading commercial real estate investors and operators, including J.M. Schapiro (Continental Realty Corp), Eliot Bencuya and Jeff Karsh (Tryperion Partners), Daniel Klein (Klein Enterprises/Sundeck Capital), Majestic Realty, and others. The funding will be used to expand the company’s R&D capabilities to further increase the pace of innovation.

“Placer experienced significant growth during 2021 as a consensus formed across the market that accurate, reliable consumer behavior analytics is indispensable to brick and mortar decision-making,” said Noam Ben-Zvi, CEO and Co-Founder of Placer.ai. “Yet, location analytics is just the foundation for a much broader and more comprehensive vision. With this funding, we will accelerate the development of the Placer.ai platform, adding an unprecedented range of new data sets - such as vehicle traffic, planned construction, web traffic, purchase data, and much more - as well as more advanced solutions to empower any professional with a stake in the physical world to make better decisions, faster than ever before. ”

Since launching in November 2018, Placer.ai has been adopted by over 1,000 customers including industry leaders in commercial real estate and retail like JLL, Regency Centers, Taubman, Planet Fitness, BJ’s Wholesale Club, and Grocery Outlet. In the wake of COVID-driven upheaval, the company saw widespread adoption among a series of new categories, among them hedge funds and CPG leaders including Tyson Foods and Reckitt Benckiser.

"Placer provides instant, simple and actionable insights to questions we've been asking as operators for over 30 years. The pace of innovation, the unique trust that the company has developed, and the massive market demand all point to the magnitude and scale of what this team can achieve,” said Jeffrey Katzenberg, Founding Partner of WndrCo.

"We have long felt like the disruption Placer can bring is massive, but the market demand has far exceeded our initial expectations," said Josh Buckley. “We see a powerful opportunity to continue partnering with Placer to improve the way decisions are made in the physical world, fundamentally improving the way these businesses and organizations operate."

Try Placer.ai for free here.

About Placer.ai:
Placer.ai is the most advanced foot traffic analytics platform allowing anyone with a stake in the physical world to instantly generate insights into any property for a deeper understanding of the factors that drive success. Placer.ai is the first platform that fully empowers professionals in retail, commercial real estate, hospitality, economic development, and more to truly understand and maximize their offline activities. Find more information here: https://placer.ai/

Placer.ai Raises $50M Series B To Expand Location Analytics Capabilities
Placer.ai Raises $50M Series B To Expand Location Analytics Capabilities
Ofir Lemel
Apr 27, 2021
3 minutes

Round led by Josh Buckley, Todd Goldberg and Rahul Vohra with participation from Fifth Wall, JBV Capital, and Aleph VC

LOS ALTOS, CA (April 27, 2021) --Placer.ai, the leader in location analytics and foot traffic data, announced today the close of a $50M Series B funding round. The round was led by Josh Buckley, Todd Goldberg and Rahul Vohra, with participation from Fifth Wall, JBV Capital and Aleph VC. The funding will be used to grow the company’s R&D, expand sales and marketing teams, introduce additional reports and data sets, and grow the recently announced marketplace.

Since launching in November 2019, Placer.ai has been adopted by over 500 customers including industry leaders in Commercial Real Estate and Retail like  JLL, Brixmor, Taubman, Planet Fitness, and Dollar General. Yet, the recent upheaval caused by COVID led to widespread adoption among a series of new categories including Hedge Funds and CPG leaders.

“As a business deeply rooted in offline retail, we expected COVID to present a unique challenge. Yet, adoption actually increased as a result of our ability to introduce certainty into such an uncertain environment. The result has been a clearer and deeper understanding by the market of the absolute imperative of location data to improve the decision-making process,” said Placer.ai CEO and Co-Founder Noam Ben-Zvi.

“But our current offering is just the beginning, and we are fully focused on expanding the capabilities both through the development of a range of new features and tools, and the integration of a wide range of data sets through our marketplace. Placer.ai is rapidly becoming the market intelligence platform for anyone with a stake in the physical world.”

In the last year, Placer.ai continued to expand its presence in core markets like Commercial Real Estate, Retail, Municipal governments, and Hospitality while advancing into new segments like CPG and Hedge Funds. The result has been growing market adoption and an increasingly large and diverse reach. 

"Fifth Wall has some of the largest owners and operators of real estate as our limited partners and several were customers of Placer.ai, giving us a unique perspective on the company’s growth and potential. We saw firsthand the impact that the data is already having in reimagining the way business is done in retail and real estate broadly,” said Kevin Campos, Partner on the Retail & Consumer Investment team at Fifth Wall. “Yet, what’s even more exciting is that we’re still only seeing a piece of the puzzle and know that there are so many other sectors where the data can be applied. We’re thrilled to help grow and execute this vision alongside this exceptional team.”

"Placer allows businesses that operate offline to make data-driven decisions, fundamentally improving the way they operate. This is the same type of tooling that online businesses have used to grow, moving from hunches to definitive answers," said Josh Buckley. “I'm excited to be partnering with the company's next phase of growth and product development."

“Our journey with Placer.ai started at the very beginning as one of the company's first beta customers. Seeing the disruptive power of the product up close, the speed at which the company developed new features, and the tremendous traction they achieved in the marketplace led us to invest less than a year later and in every round since," said Sandy Sigal, CEO of NewMark Merrill Companies, an owner and developer of over 80 shopping centers and Chairman of BrightStreet Ventures, their venture capital arm. "Several years later, the customer growth, their ongoing product development, and the continuing value they have brought to our organization has only deepened our conviction and makes continued support a no-brainer for us."

Learn more about Placer.ai.

Reports
INSIDER
Report
Physical Retail in 2026: How the Giants Are Winning
Read the report to find out how Walmart, Target, Costco Wholesale, and Dollar General are performing in 2026 – and what their trajectories reveal about broader retail trends.
May 11, 2026

Physical retail is increasingly defined by a small group of dominant players – Walmart, Target, Costco Wholesale, and Dollar General – that span grocery, essentials, and discretionary categories at a scale no other retailers can match. These chains serve as bellwethers of consumer behavior, revealing where Americans are spending, how often they shop, and what drives their decisions. And understanding their visitation patterns sheds light on the key dynamics shaping both their performance and the broader blueprint for retail success in 2026. 

1. Physical Retail is Consolidating

Retail giants Walmart, Target, Costco Wholesale, and Dollar General continue to capture a growing share of brick-and-mortar visits nationwide.

Major Insight:

• The share of physical retail traffic captured by these giants rose from 16.8% in 2019 to 17.5% in Q1 2026, signaling continued sector consolidation.

• The scale advantage enjoyed by retail giants is increasingly self-reinforcing: Larger players benefit from superior data, stronger vendor leverage, and operational efficiencies that in turn further widen the gap. 

Strategic Takeaways: 

• As these advantages compound, direct competition becomes less viable. Instead, smaller retailers should focus on owning specific trip missions – such as convenience, fill-in, or discovery – where format, assortment curation, and in-store experience can more directly shape consumer choice.

• For CRE operators, the growing dominance of these retail giants increases reliance on top-tier anchors, potentially driving performance gaps between centers with strong national tenants and those without.

• For CPG companies, the consolidation in the offline retail space heightens channel concentration, making success with a handful of large retailers critical while increasing those retailers’ negotiating leverage.

2. Costco Wholesale and Dollar General Charge Ahead

Traffic trends across the four giants reveal meaningful divergence in performance.

Major Insights:

• Costco and Dollar General are driving the strongest visit growth, supported by both substantial fleet expansions and rising visits per location. In 2025, visits per store exceeded pre-pandemic levels by 18.1% for Costco and 10.2% for Dollar General, with both brands also seeing steady increases in their share of total brick-and-mortar retail chain visits.

• Walmart remains the largest player by far, accounting for 9.7% of traffic to major brick-and-mortar chains in 2025. And though the behemoth’s share of visits declined slightly in the immediate aftermath of the pandemic, it has held steady over the past three years. 

• Target’s visit share has remained relatively flat over the past three years, reflecting stalled momentum. Still, early 2026 trends point to emerging signs of recovery – with Q1 visits up 8.3% compared to Q1 2019.

Strategic Takeaways:

• Value retail is winning, but in more specialized forms: Dollar General (extreme value + convenience) and Costco (bulk value + loyalty) are driving the strongest traffic growth and rising visits per store, while Walmart’s broad “everyday value” remains steady with slower growth. Target, for its part, is lagging – likely a reflection of the broader bifurcation in retail which has left middle-market players caught between consumers trading down to value and those trading up to quality. 

• For retailers and CPG companies, the broader lesson is that value perception is becoming more nuanced. It’s no longer just about offering low prices at scale, but about how value is delivered – whether through small packs vs. bulk, or quick trips vs. stock-up missions. Success increasingly depends on prioritizing these distinct value formats and investing in channels where store-level productivity is improving.

• For CRE operators, the outperformance of retailers with clearly defined value propositions underscores the importance of mission-driven tenant mix. As shoppers visit with increasingly specific missions in mind, retailers that cater to those missions are outperforming. Tenant strategies should reflect this shift, ensuring complementary offerings that reinforce a cohesive shopping mission.

3. Beyond Walmart, Multiple Winners Emerge Across Markets and Segments

Walmart remains the dominant brick-and-mortar retailer nationwide and across all fifty states. Still, the data suggests there is room for multiple runners-up to succeed across geographies and customer segments.

Major Insights:

• Dollar General, Target, and Costco each attract distinct audience segments. Dollar General attracts a disproportionately high share of the “Mature and Retired Living” segment, while Costco leads among family households, with Target also over-indexing with this group. Among younger “Contemporary Households,” meanwhile – a segment encompassing singles, married couples without children, and non-family households – Target commands the highest share, slightly over-indexing compared to the nationwide baseline. 

• Regional strengths vary significantly, with Dollar General concentrated in the South, Costco dominant in the Northwest, and Target showing more dispersed areas of strength.

• Despite similar overall visit share, Dollar General leads in more states (26 vs. 17 for Target), reflecting broader geographic dominance.

Strategic Takeaways:

• For retailers, the data suggests that growth opportunities are increasingly shaped by localized demographic and geographic dynamics – meaning that targeted, market-specific strategies may be more effective than uniform national approaches.

• Younger “Contemporary Households” remain less locked-in than older demographics, representing a key battleground for future growth.

• For CPG companies, this data highlights that channel strategy is really about building the right mix of retailers, since even large national players reach different types of consumers. 

• CRE operators should ask "which anchor is right for this trade area" rather than "which anchor is strongest," as mismatched tenants can underperform even if they’re nationally dominant.

4. Walmart Sees Broad-Based Growth Across Nearly All Markets

After remaining essentially flat in 2025, average visits per location to Walmart grew 3.5% YoY in Q1 2026. And the retailer’s solid Q1 performance across the U.S. underscores its unique ability to resonate across income levels, geographies, and shopping missions.

Major Insights:

• Walmart posted year-over-year visit growth across nearly all U.S. markets in Q1 2026, reinforcing its role as a universally relevant retailer. 

• The giant’s comparative softness in small parts of the Northeast suggests an opportunity to double down on region-specific assortments, urban-friendly formats, or partnerships to better match local shopping behaviors. 

Strategic Takeaways:

• Walmart’s broad-based growth shows that even as consumers are increasingly willing to visit multiple retailers to get what they want, its Superstore model has solidified its role as a primary stop on the American shopping journey – making it a uniquely reliable anchor for CRE operators.

• For smaller retailers, this underscores the opportunity to win the “second stop” – capturing trips through curated assortments and more tailored in-store experiences that Walmart’s scale is less optimized to deliver.

• For CPG companies, Walmart stands out as a highly attractive partner for broad, efficient reach, given its consistent traffic across markets.

5. Target Shows Early Signs of a Turnaround

Target’s recent performance suggests early momentum in reversing prior softness.

Major Insights:

• Q1 2026 visits to Target rose 5.1% year over year, marking the chain’s first positive visit growth in more than a year, and suggesting that the chain’s new turnaround strategy may be bearing fruit. 

• Gains were driven primarily by visits lasting 30 to 45 minutes, which accounted for 19.6% of overall visits to Target in Q1 2026 – pointing to stronger in-store engagement rather than quick, mission-driven stops.

Strategic Takeaways:

• Target’s return to traffic growth – driven by increases in mid-length trips – signals a sustainable recovery on the horizon, strengthening its reliability as a traffic-driving tenant for CRE operators.

• Target's turnaround shows retailers how increasing shopper engagement can generate growth by converting quick trips into higher-value, multi-category experiences.

• For CPG companies, the rise in mid-length visits indicates a more receptive in-store environment for discovery and trade-up, making Target an increasingly attractive channel for innovation, merchandising, and premium offerings.

6. Dollar General Strengthens Its Role as a Local, Habitual Destination

Dollar General is becoming embedded in consumers’ daily routines. 

Major Insights:

• Visitor frequency to Dollar General is on the rise. In Q1 2026, nearly a quarter of visitors frequented the chain at least four times in an average month, up from 21.2% in Q1 2022.

• Dollar General is becoming increasingly local in nature: As its footprint expands, more visits originate nearby, with 28.0% coming from within one mile – reinforcing its role as a neighborhood store of choice. 

Strategic Takeaways:

• Dollar General’s visitation patterns point to a growing ownership of the convenience mission. Its expanding store density is creating a self-reinforcing network effect, where proximity fuels frequency, and frequency strengthens long-term defensibility. 

• For retailers, Dollar General’s rising share of nearby and high-frequency visits shows that proximity can drive habit, making convenience a powerful lever for building repeat behavior.

• For CRE operators, the data highlights the strength of hyper-local, necessity-driven traffic, positioning Dollar General as a stable tenant that anchors consistent, repeat visitation.

• For CPG professionals, the increase in frequent trips signals a high-velocity purchase environment, favoring smaller pack sizes and products that align with regular replenishment cycles.

7. Costco Sustains Growth Following Fee Hike

Costco continues to grow and diversify its audience despite higher membership fees and stricter food court access policies, highlighting the strength of its value proposition and loyalty model. 

Major Insights:

• In September 2024, Costco raised its membership fees for the first time in seven years – and more recently tightened enforcement of member-only access to its food courts. Despite these changes, visitation has remained strong, highlighting the company’s pricing power and deep customer loyalty.

• At the same time, Costco’s shopper base is broadening, with median household income trending slightly downward while remaining relatively affluent.

Strategic Takeaways:

• Offering strong value to a relatively affluent consumer base can be a winning formula in 2026. Retailers that combine quality, trust, and perceived savings – rather than competing solely on low prices – are well positioned to drive both loyalty and sustained traffic growth.

• For CRE operators, Costco’s sustained traffic growth and broadening shopper base reinforce its value as a standalone, high-demand traffic magnet that can anchor entire trade areas and drive surrounding retail development.

• For CPG companies, the combination of high traffic and declining median HHI signals that Costco is evolving into a scaled channel reaching beyond affluent shoppers, requiring more diversified assortment and pricing strategies.

INSIDER
4 Opportunities the World Cup Will Unlock for Retail, Dining, and Stadiums
AI-powered location insights from major events reveal how the 2026 World Cup will shape audiences and consumer behavior nationwide. 
April 16, 2026

Expanding Engagement Beyond the Stadium

It’s been decades since the U.S. last hosted the World Cup, and anticipation continues to build. While the matches themselves will deliver thrilling moments for fans inside the stadium, a far broader audience is expected to engage from beyond the gates – gathering at bars, watch parties, and living rooms across the country.

Drawing on insights from recent sporting and cultural events, this analysis examines how the World Cup may impact consumer behavior and audiences across stadiums, host cities, and nationwide.

1. World Cup Audiences Will Be Unique – Even Among Major Events

There is No Typical Concert and Sports Audience 

In 2025, MetLife Stadium in East Rutherford, NJ hosted a wide range of concerts and sporting events. And an examination of three – Kendrick Lamar & SZA’s tour stop, the FIFA Club World Cup Final, and a Week 17 New York Jets matchup against division rivals and the Super Bowl-bound New England Patriots – reveals clear differences in audience composition across event types.

Trade area analysis showed that the 2025 FIFA Club World Cup Final drew the largest share of single visitors and the highest median household income (HHI) of the three events – a pattern that could reflect the premium tickets and travel typically associated with a quadrennial championship match.

With the 2026 World Cup elevating the level of global competition, stadiums set to host matches this summer – including MetLife – may see even more dramatic shifts in their audience relative to other events.

Later-stage matches will draw more affluent audiences.

While spectators attending World Cup matches are likely to differ from those drawn to other events throughout the year, audience shifts are likely to occur also within the tournament itself. As the competition progresses and the stakes rise, the visitor profile at host stadiums may trend progressively higher-income, as suggested by an analysis of Levi’s Stadium in Santa Clara, CA during the recent NFL season and Super Bowl.

During the Super Bowl, the stadium’s captured market median HHI surpassed that of every 49ers home game during the 2025-26 season – a pattern consistent with the event’s premium ticket pricing, national draw, and high levels of out-of-market travel.

And since the World Cup only takes place every four years, and necessitates international travel for die-hard fans, attendees are likely to be even more affluent than Super Bowl go-ers. Moreover, as the tournament reaches its later stages, each match becomes more significant and carries the potential to drive an even more affluent in-person audience.

2. World Cup Will Generate Significant Opportunities for Nearby Dining and Entertainment

Tailgaters Expand the Opportunity Beyond Ticketed Guests

Diving deeper into last year’s FIFA Club World Cup Final and Semifinal matches at MetLife Stadium provides further insight into the significance of the in-person audience that doesn’t make it into the stands. While FIFA generally places restrictions on tailgating, the behavior was still observed at MetLife and several other tournament venues in 2025. To put the phenomenon into perspective, location intelligence indicates that on the day of the Club World Cup final, combined visits to MetLife and its parking lots were 24.8% higher than visits to the stadium alone.

AI-powered trade area analysis further contextualizes the economic significance of this audience. During the semifinal matches, MetLife Stadium’s captured market median HHI remained nearly identical – just over $100K – with and without parking lot visitors. A similar pattern held for the Final, where median HHI for both the stadium-only and combined stadium-plus-parking visitors both rose above $115K, with the stadium-only figure only marginally higher.

This suggests that tailgaters represent a significant cohort with discretionary income to spend on the broader match-day experience, even if they opt out of spending big money on tickets.

With tailgating during the 2026 World Cup likely to remain limited due to FIFA regulations, the spending power of fans just outside the stadiums could create opportunities for alternative forms of engagement. Fan zones and other nearby hospitality events may offer effective ways to capture demand.

Strong demand for stadium-adjacent dining and entertainment.

Nearby dining and entertainment venues are among the most accessible experiences for fans in the stadium area, and these stand to benefit significantly from elevated game-day foot traffic.

Analysis of recent FIFA Club World Cup matches reveals the impact of match-day activity on local businesses. Visitor journey data from the June 25th, 2025 matchup between Inter Milan and River Plate at Seattle’s Lumen Field, and the June 28th, 2025 meeting between Palmeiras and Botafogo at Lincoln Financial Field in Philadelphia reveals that a significant share of stadium visitors also stopped at nearby dining and recreation venues on the day. Location intelligence also shows that, on the day of the match, each stadium-adjacent venue received a significant visit boost compared to its 2025 daily average.

This pattern underscores the potential impact of the World Cup on the surrounding commercial ecosystem. The stadium may anchor the experience, but fan engagement will likely spill into adjacent areas – creating opportunities for both organizers and local businesses. To take full advantage, restaurants and bars can position themselves as fan-friendly destinations through watch parties, extended hours, and even mobile or outdoor offerings in stadium corridors.

3. Host Regions Will See Broad Economic Impact

Dining demand will rise as fans converge.

Previous major sporting events – including the Super Bowl – demonstrate that the impact of large-scale sporting moments often extends beyond the immediate stadium vicinity into the broader regional economy.

In the weeks leading up to the latest Super Bowl in Santa Clara, CA on February 8th, 2026, both the San Francisco-Oakland-Berkley and San Jose-Sunnyvale-Santa Clara CBSAs saw a notable uptick in year-over-year dining traffic – outperforming the nationwide average. The timing suggests that early-arriving travellers combined with locals enjoying pre-event concerts and events helped fuel demand. In contrast, nationwide dining traffic saw a more pronounced lift the following week – likely tied to Valentine’s Day on February 14.

This pattern indicates that regions hosting – or located near – World Cup 2026 matches could experience similar pre-event dining tailwinds. As out-of-town visitors arrive and local engagement builds in the days and weeks leading up to key matches, restaurants and hospitality may benefit from elevated demand – particularly when supported by ancillary events and fan experiences.

Matches will drive high-value tourism to host cities.

Other recent examples suggest that cities hosting major events like the World Cup stand to benefit from an influx of out-of-town visitors – particularly those with higher spending power.

Since the beginning of 2025, New Orleans has hosted a series of popular events that drove significant non-local traffic. AI-powered trade area data indicates that during these periods, out-of-market visitors consistently exhibited a higher median HHI than both local residents and typical commuters into the city.

As expected, the 2025 Super Bowl generated the most pronounced spike in out-of-market visitor median HHI among the events analyzed, but the pattern extends beyond one-time spectacles. Recurring events like Mardi Gras and major music festivals also attracted high-income visitors to the city – likely benefitting the local hospitality, dining, and retail industries.

Looking ahead to the 2026 World Cup, host cities are likely to experience a similar dynamic. The tournament’s global draw will likely bring affluent travelers with discretionary dollars to the host regions – visitors that will spend not only on match tickets, but also on accommodation, dining, and shopping. By sponsoring tournament-related festivals, concerts, and experiences in or near retail corridors, cities can amplify the economic impact of the World Cup beyond the stadium.

4. The World Cup’s Impact Will Extend Nationwide

Grocery and party food chains will see repeat visit spikes.

The impact of the 2026 World Cup is unlikely to be confined to the select cities hosting matches. Major sporting events drive large-scale at-home viewership, generating ripple effects nationwide.

The Super Bowl offers a useful benchmark. In the days leading up to February 8th, 2026, visits to grocery stores and pizza chains rose above day-of-week averages for 2025, ultimately peaking on the day of the big game day as households appeared to pick up last-minute fixings and takeout for their watch parties.

This pattern indicates that the World Cup – with its extended schedule and multiple high-stakes matchups – could drive repeated waves of elevated grocery and take-out demand as fans gather together throughout the tournament.

Sports bars will experience elevated match-day traffic.

Of course, at-home viewing is just one piece of the match-day equation. Many fans opt for a more communal experience – gathering at sports bars across the country to watch the game alongside fellow supporters.

Recent highly-anticipated soccer matches offer a clear signal of this behavior. During the recent Allstate Continental Clásico, MLS Cup Final, and SheBelieves Cup Final, top sports bars in key markets like Los Angeles and Miami recorded visit spikes above day-of-week averages.

Not every World Cup fan will be able to attend in-person or travel to a host city, but previous match-day lifts in sports bar traffic demonstrate that fans nationwide will participate in the tournament experience.

One Tournament, Multiple Touchpoints

The 2026 FIFA World Cup is set to engage a wide spectrum of fans – from casual viewers at home to dedicated supporters traveling to stadiums – shaping how and where demand emerges.

As a result, the tournament’s impact will be felt across multiple layers of retail, dining, and tourism. Stadium-centered spending, activity in surrounding corridors, host-city consumer demand, and gatherings of spectators nationwide all point to a broad and interconnected World Cup effect that is likely to shape both audience composition and behavior at scale.

INSIDER
Report
How Malls Can Win in 2026
Dive into the latest traffic data to see how indoor malls, open-air centers, and outlets are performing this year – and the factors shaping success across formats.
Placer Research
April 2, 2026

Strategic Insights From the Report: 

1. Mall traffic is proving resilient across formats.

Indoor malls and open-air centers have posted consistent YoY visit growth, outlet declines have been modest, and early 2026 data shows renewed momentum across all three formats.

2. Performance is increasingly defined by the convenience–experience divide.

Growth in short visits and extended stays – alongside declines in mid-length trips – shows that consumers are gravitating toward trips with a clear purpose, favoring either efficiency or immersion.

3. Indoor malls are strengthening their role as experiential “third places.”

Rising dwell times and strong engagement from younger, contemporary households position indoor malls as leading destinations for longer, experience-driven trips. 

4. Open-air centers are winning the weekly routine.

A higher share of short, weekday visits – along with strong appeal among affluent families – underscores their role as convenient, essential retail hubs.

5. Outlet malls are at a crossroads.

As off-price and online alternatives erode their treasure-hunt advantage and long-distance visitation softens, outlets face a strategic choice between deepening local relevance and reinvesting in destination appeal.

6. Strategic clarity will determine the winners.

The malls that thrive will be those that intentionally optimize for convenience, experience, or a disciplined integration of both.

Here to Stay

Despite economic headwinds, intensifying e-commerce competition, and fragile consumer confidence, shopping centers continue to defy the “dead mall” narrative – reinventing themselves and, in many cases, thriving.

What can location analytics tell us about the state of the mall in 2026? Which trends and audiences are driving their performance – and how can operators and retailers best capitalize on the opportunities within the category?

Traffic Resilience

Over the past two years, both indoor malls and open-air shopping centers have posted consistent year-over-year (YoY) traffic growth. And while outlet malls experienced slight declines, the pullback was modest – signaling a period of stability rather than erosion.

Early 2026 data also points to continued momentum, with all three mall formats recording mid-single-digit YoY traffic gains in the first two months of the year. Although it’s still early days – and YoY comparisons in 2026 were boosted by an additional Saturday – the positive start suggests that the industry is entering the year on a solid footing.

The Convenience / Experience Divide

With e-commerce always within reach, hybrid work anchoring more consumers at home, and ongoing economic uncertainty influencing spending decisions, trips to physical stores are becoming more intentional. Shopping center visit data reflects this shift as well, with growth in both quick convenience visits and extended experiential outings – alongside a decline in mid-length trips.

In 2025, quick trips (under 30 minutes) increased across all formats, underscoring malls’ growing role as convenient, high-utility destinations for picking up an online order, grabbing a quick bite, or making a targeted purchase. At the same time, extended visits of more than 75 minutes increased at indoor malls and open-air centers, reflecting sustained appetite for immersive, experiential outings.

Meanwhile, mid-length visits (between 30 and 75 minutes) lagged across formats – falling indoor malls and outlet malls and remaining flat at open-air centers – suggesting shoppers are losing patience with undifferentiated trips that lack a clear purpose. 

Still, although short visits increased year over year across all mall types, and long visits increased for both indoor malls and open-air centers, the distribution of dwell time varies by format. Short visits make up a larger share of traffic at open-air shopping centers, for example, while longer visits account for a greater share at indoor malls. This divergence underscores the need for format-specific strategies, with operators clearly defining the core shoppers and missions they are best suited to serve and aligning tenant mix, amenities, and marketing accordingly. 

Indoor Malls Lean Into the Hangout Economy

Indoor malls, for instance, have increasingly positioned themselves as experiential hubs – particularly for younger consumers. Recent survey data shows that 57% of shoppers aged 18 to 34 report visiting a mall frequently or often, and they are more likely than older cohorts to arrive without a specific purchase in mind.

Foot traffic patterns reinforce this experiential appeal. In 2025, 37.6% of indoor mall visits lasted more than 75 minutes, compared to 33.4% for open-air centers and 34.6% for outlets. Indoor malls also captured the largest share of visits from the young-skewing “contemporary households” segment – singles, non-family households, and young couples without children – indicating strong resonance with younger audiences.

Indoor Mall Dwell Times on the Rise

As indoor malls expand their experiential offerings, visit durations are rising even further – even as they hold steady or even slightly decline at other formats. For operators, this shift highlights a significant opportunity for indoor malls to deepen their role as climate-controlled third places. And for brands, it means high-impact access to Gen Z consumers in discovery mode – top-of-funnel engagement that is increasingly difficult and expensive to replicate through digital channels alone.  

Open-Air Centers Anchor the Weekly Routine

If indoor malls excel at capturing extended, social visits, open-air centers are finding success through convenience. In 2025, open-air centers had the highest shares of both weekday visits (64.0%) and short, sub-30 minutes (36.8%) among the three formats. Grocery anchors, superstores, and essential-service tenants like gyms – more common at open-air centers than at other formats – help drive steady, non-discretionary traffic.

Demographically, open-air centers drew the highest share of affluent families, a key demographic for daily errands. This alignment with higher-income households, combined with weekday consistency, positions open-air centers as reliable errand hubs embedded in community life.

Outlet Malls at a Crossroads

Outlet malls, for their part, have historically differentiated themselves by offering something shoppers couldn’t find elsewhere: an experiential treasure hunt featuring brand-name merchandise at compelling prices. But the decline in long visits shown above suggests that this positioning may be coming under pressure – likely from the rise of off-price and discount chains as well as other low-cost, convenient treasure-hunt alternatives like thrift stores. When shoppers can score attractive deals online or browse for bargains at a nearby T.J. Maxx or Ollie’s Bargain Outlet, the incentive to dedicate time and travel to an outlet trip may no longer feel as compelling – especially for outlet malls’ core audience, which includes meaningful contingents of middle and lower-income consumers with families.

Going the Distance?

And data points to a subtle but steady erosion in the share of visitors willing to go the extra mile to visit outlet malls. Since 2023, the share of outlet visits from consumers traveling more than 30 miles has slipped from 33.1% to 31.8%, even as long-distance visits to other mall formats have remained relatively stable. This softening of destination demand may be contributing to outlets’ recent traffic lags.

Still, despite these lags in foot traffic, major outlet companies continue to see YoY increases in same-center tenant sales per square foot. The format’s strong visit start to 2026 also suggests that outlets still have significant draw – and that with the right strategy, they could reinvigorate their traffic trends.

One option is for outlet malls to lean further into their immediate trade areas: Nearly 20% of visits to outlets already originate within five miles – a share that edged up from 19.4% in 2023 to 19.9% in 2025. These closer shoppers may be largely responsible for the segment’s rise in short visits, pointing to an opportunity to further augment BOPIS offerings and select essential-use tenants. 

Another option is to strengthen outlets’ destination appeal with distinctive retail, dining, and experiential offerings that resonate with value-oriented, larger-household shoppers. But whether they focus on convenience or on justifying the journey – or attempt to balance both – success will depend on identifying who their shoppers are and which missions they are best positioned to own. 

Strategic Clarity for the Win

As in other areas of retail, shopping center success increasingly depends on strategic clarity. The malls that thrive will be those that clearly define their role in their customers’ lives and execute against it with intention – whether by decisively optimizing for efficiency, fully investing in experience, or thoughtfully integrating both.

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