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Burger King is the latest quick-service restaurant (QSR) brand to jump on the LTO bandwagon, introducing a limited-time menu inspired by the much-anticipated How to Train Your Dragon movie. And though the film isn’t set to hit theaters until June 13th, the offering – which launched on Tuesday, May 27th – already appears to be boosting foot traffic.
On the day of the launch, visits to Burger King rose 6.2% above the chain’s year-to-date (YTD) Tuesday average. Momentum continued to build throughout the week, with May 30th seeing an 11.1% visit bump compared to an average Friday – and emerging as Burger King’s busiest day of the year so far. Year over year, too, Burger King registered increased traffic during the week of the launch – a trend that could intensify once the movie premieres.
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Mall visits increased across all formats in May 2025 as consumer confidence improved. Indoor malls posted the largest gains with a 6.7% year-over-year (YoY) increase in visits, followed by open-air shopping centers (+5.0%) and outlet malls (+3.9%).
The rise in mall visits for a second month in a row suggests that April's positive YoY visit trends were more than a temporary pull-forward of consumer demand in response to tariff uncertainty. Instead, the latest data indicates that the retail sector remains resilient despite the broader economic headwinds.
Some of May's strength was likely also driven by the sector's strong showing over Memorial Day weekend. Indoor malls and open-air shopping centers saw their YoY visits spike on the Saturday and Sunday before the holiday – in contrast with the wider brick-and-mortar retail industry that saw relatively flat YoY visit numbers over the long weekend.
This suggests that shopping centers continue to operate as more than just retail destinations. And malls' entertainment offerings – specifically movie theaters, which posted impressive Memorial Day box office numbers – likely helped boost traffic despite the more muted Memorial Day performance of other discretionary categories.
Diving into the demographic breakdown of mall visitors in May 2025 reveals the median household income (HHI) fell slightly for audiences across all mall formats – while visitation trends show an increase in average visit duration.
This suggests that malls' current resilience is not due to their effective appeal to higher-income shoppers during times of economic uncertainty, as the median HHI in their trade areas is on par with (and even slightly lower than) May 2024 levels. Instead, the longer visit duration suggests that top-tier malls are succeeding by positioning themselves as social hubs and experiential destinations – using their diverse tenant base to keep visits up also during times of reduced retail activity.
Malls are continuing to adapt to evolving consumer behaviors, with top-tier malls leaning into their role as multifaceted social and entertainment venues – positioning them well for continued growth and sustained relevance in a dynamic economic landscape.
For more data-driven consumer insights, visit placer.ai/anchor.
While the overall luxury apparel market has seen its traffic slow in recent months, Coach is seeing visit growth. The company posted an impressive 15% increase in revenue year-over-year (YoY) in Q1 2025 – and YoY visits were also elevated.
Overall foot traffic grew in all but one analyzed month of 2025, culminating in May 2025 with 7.5% YoY visit growth.
Some of Coach’s success may be tied to its positioning as an affordable luxury brand. The company has also made attracting younger, Gen Z consumers, a priority. And this focus appears to be paying off, as evidenced by its demographic and psychographic data.
Nationwide, visitors to Coach stores typically come from trade areas with a median household income (HHI) of $82.5K. While higher than the nationwide median of $79.6K, this figure remains significantly lower than the $109.3K median HHI of traditional luxury shoppers. And this disparity in income suggests that the “affordable” part of the affordable luxury retail experience is resonating.
And diving into the psychographic data for Coach’s captured market further supports this idea: visitors to Coach came from trade areas with much lower shares of “Power Elite” shoppers, defined by the Experian: Mosaic as the wealthiest households in the country. And the share of “Singles and Starters” – city-based Gen Z professionals – was higher than that of luxury shoppers.
Taken together, these data points suggest that Coach is driving success by reaching a consumer segment not typically targeted by other major luxury brands. Coach's strong performance in a challenging retail environment suggests that luxury's appeal is broader than often assumed and highlights the opportunities created by tailoring products to a wider range of consumers.
Aside from offering affordable luxuries to a wide range of shoppers, Coach also places a strong emphasis on creating compelling retail experiences. In 2023, the company introduced its interactive Coach Play stores – designed for experiential shopping – as well as Coachtopia, a new product line focused on sustainability that currently has twelve dedicated stores across the country.
And diving into the visit data for one of these Coachtopia locations suggests that, much like Coach Play stores, this retail concept encourages visitors to linger. Visitors to a Coachtopia store in The Grove, Los Angeles, stayed, on average, 30% longer than visitors to other Coach stores in California.
Visitors to the store also tended to come from trade areas where the median household income, while exceeding the nationwide median ($88.1K compared to $79.6K), was lower than that of the average Coach shopper and the average California resident. This suggests that concepts like Coachtopia are not only attracting their target audience – middle-income shoppers who value affordable luxuries – this demographic is also happy to spend more time in-store.
Coach’s success, especially in a period marked by significant challenges for the apparel and luxury markets, serves as a reminder that perceived worth can make even a luxury purchase compelling for a wide audience.
Will Coach continue to see foot traffic and visit success in the second half of the year? Visit Placer.ai/anchor for the latest data-driven retail insights.
DICK's Sporting Goods outlined a number of reasons behind its decision to acquire Foot Locker this week, including: creating a global platform in the sporting goods retail category, strengthening partnerships with suppliers, and improving its omnichannel capabilities. However, the opportunity to tap into a larger target audience strikes us as the most interesting rationale behind the acquisition, so we thought we’d take a closer look using Placer.ai data.
Foot Locker has a strong presence in malls and urban centers, coupled with its deep connection to sneaker culture and a younger, more fashion-conscious demographic. On the other hand, DICK's has traditionally attracted a broader, family-oriented sporting goods appeal and suburban footprint. Our data reflects this, with the captured market data for the DICK’s Sporting Goods banners showing higher median household income ($87.4K) relative to the Foot Locker banners ($62.3K) as well as a higher percentage of visitors with a Bachelor’s Degree and a smaller household size.
While there are a number strategic benefits for DICK's Sporting Goods acquiring Foot Locker, the significant expansion and diversification of its customer reach is paramount. For major brand partners like Nike and adidas, this unified retail entity presents a compelling advantage: access to Foot Locker's younger, urban, and fashion-forward "sneakerhead" demographic alongside DICK's established suburban consumers through a single, more influential wholesale relationship, thereby maximizing their market penetration and simplifying brand messaging across a broader spectrum of the U.S. consumer landscape. This should also allow for stronger co-marketing opportunities between the footwear brands and retailers, which is crucial in an industry where major brands are increasingly focused on direct-to-consumer strategies.
For more data-driven retail insights, visit placer.ai/anchor.
Small-format stores are all the rage. Retailers from Macy’s to IKEA are experimenting with more compact locations to save on operating costs, expand into new markets, and offer customers a more convenient, curated shopping experience.
But just how effective is this approach? Is “going small” truly the key to brick-and-mortar retail success in 2025?
We dove into the data to find out.
One chain that has successfully embraced a small-format strategy is Sprouts Farmers Market, the upscale, fresh-format grocery brand that has been steadily expanding over the past few years. Since 2022, the chain has pivoted from its traditional 30,000-32,000-square-foot stores to a more compact model of around 23,000 square feet. And location analytics suggest that this shift has been instrumental in Sprouts’ ongoing success.
In Q1 2025, the average number of visits per Sprouts location nationwide rose 4.4% year over year (YoY). But the chains’ smaller-format stores – those under 24,000 square feet – saw an even more impressive 8.8% YoY jump.
And digging into demographic data reveals that these smaller stores are helping Sprouts connect with new, urban audiences while still appealing to its core suburban customer base. Like Sprouts’ larger stores, the smaller outlets attract a higher-than-average share of “Suburban Periphery” shoppers, though less than the chain overall. But these smaller stores also draw more customers from urban areas – including shoppers from “Principal Urban Centers” that tend to be under-represented in Sprouts’ trade areas. Meanwhile, small-format Sprouts’ also attract visitors from slightly less affluent areas (though still above the nationwide median) – showing how Sprouts is expanding its audience without losing its suburban, affluent core.
Kohl’s is another chain demonstrating the potential of scaled-down stores. In 2022, the retailer announced plans to open about 100 smaller-format stores – around 35,000 square feet – a marked reduction from Kohl’s typical 80,000-square-foot footprint. And the success of Kohl’s 37,000 square-foot “concept” store in Tacoma, WA – opened in November 2022 as a testing ground for this format – showcases the promise of this approach.
The store offers a curated selection of active lifestyle products geared towards local preferences – as well as an improved self-pickup area. And location analytics suggest that the location’s offerings are resonating: The Tacoma store’s convenient set-up appears to help speed up shopping trips, as reflected by reduced dwell times. And over the past two quarters, YoY visits at the Tacoma Kohl’s have significantly outperformed other area locations.
But going small isn’t the only recipe for retail success in 2025. Some chains are finding that bigger is better – creating gigantic stores that offer an unforgettable shopping experience, and keep customers coming back.
Convenience stores are rarely known for their size – but Buc-ee’s, the Texan favorite that holds the record for the largest c-store in the world, is the exception that proves the rule. Many of Buc-ee’s locations exceed 70,000 square feet. And over the past 12 months, Buc-ee’s has enjoyed consistent YoY visit growth, even as the broader category has languished. The massive c-store’s over-the-top offerings, from homemade fudge to Beaver Nuggets, have cemented Buc-ee’s reputation as a destination in its own right.
Supersized store formats have also fueled success in the recreational and sporting goods space. Dick’s House of Sport, Bass Pro Shop, and other chains have invested in expansive, experiential stores meant to serve as community hubs for sports fans and outdoor enthusiasts. And expanding Midwestern and Mountain State brand Scheels is emerging as a benchmark for this approach.
Roughly half of Scheels stores span at least 200,000 square feet, featuring attractions like Ferris wheels, massive saltwater aquariums, shooting galleries, archery lanes, and more. Unsurprisingly, these entertainment-oriented spaces draw more weekend crowds than other sporting goods stores. The chain has also grown its audience, outperforming the wider sector for YoY visit growth.
The takeaway? There’s no single formula for retail success in 2025. But whether scaled-down and curated or grandiose and experiential, retail chains that intentionally and creatively leverage their physical spaces to engage audiences will continue to thrive.
For more data-driven retail insights, visit Placer.ai.
So far, 2025 has completely shifted the retail industry away from its status quo. Sectors that appeared to be on the rise at the end of 2024 have seen a stall in momentum, while others that faced challenging terrain last year have found some new opportunities. Economic uncertainty and changes in consumer sentiment have pushed consumers to be even more value oriented than we observed over the last two years.
Consumers are also looking to prepare themselves appropriately for future headwinds; in many cases this change is reflected in the types of retailers shopped. One sector of non-discretionary retail that had been at the forefront of this trend over the past few years has been dollar & discount chains. This group of retailers benefited from increasing inflationary pressures and an enhanced consumer focus on value. Beyond changing consumer behaviors, the sector also expanded the number of store locations and range of communities covered across the country, which brought more value-centered options to shoppers beyond superstores.
Last year (2024) represented a shift in the dollar & discount category, with visitation decelerating throughout the year according to Placer’s foot traffic estimates. Market saturation, challenges within individual chains, and the constriction of buying power among lower income households all contributed to a year that wasn’t up to expectations. However, 2025 has proven to be a new opportunity for chains to regain their footing with consumers.
Year-to-date, the industry is running up 3% in visits compared to the same period last year; while this isn’t necessarily far off the trends in 2024, it certainly is outperforming other non-discretionary sectors. Looking at the performance by retail chain reveals that Dollar General, Dollar Tree and Five Below are all overperforming the total category as well.
One trend that has continued from 2024 for top performing chains is consumer loyalty. Dollar General and Dollar Tree have seen an increase in loyal visitors, defined as visiting three or more times per month, compared to last year. Dollar General specifically also has a very high level of loyal visitors, with 36% of visitors shopping three times per month. Dollar stores fill a distinct need in shoppers’ retail rolodex, and especially as chains focus on expanding their assortments, the value proposition for customers becomes further cemented.
Dollar chains are primed to be an asset to consumers as economic and financial uncertainty continues, but consumers may also continue to be more discerning overall. Dollar chains must continue to innovate and expand assortments, particularly in grocery, to stay competitive as warehouse clubs and superstores also vie for attention.
For more data-driven retail insights, visit placer.ai/anchor.
The grocery industry has navigated unprecedented challenges in recent years – from pandemic-driven shifts in consumer behavior and supply chain disruptions to rising costs, labor shortages, and increased operational demands. In the face of these hurdles, the category has been pushed to innovate, adapting everything from product selections to shopping formats to meet changing consumer expectations.
But within the grocery industry, some segments resonate particularly strongly with the 2024 consumer. This white paper dives into the data to explore two segments that have been leading category-wide visit growth for some time: specialty and fresh format stores, which focus on produce, organic foods, and culturally specific items (think Trader Joe’s, Sprouts Farmers Market, and H Mart, to name a few), and value grocery chains like Aldi, WinCo Foods, and Grocery Outlet Bargain Market. Location analytics show shoppers are increasingly drawn to these two grocery store types, a shift that has the potential to reshape the grocery landscape.
How did value and specialty grocery chains perform in Q3 2024 in comparison to traditional supermarkets like Kroger, Albertsons, and H-E-B? How does visitor behavior vary between the three grocery segments, and what differences can be observed in the demographic and psychographic make-ups of their trade areas? The report explores these questions and more below.
The grocery industry has performed well over the past few months, with steady weekly year-over-year (YoY) visit increases throughout Q3 2024. During the week of July 1st, the segment saw a 4.6% YoY foot traffic boost, likely driven by shoppers loading up on ingredients for Independence Day barbecues and picnics. And after tapering somewhat in early August, visits picked up again in September, with YoY increases ranging from 2.0% to 2.9% throughout the month. This positive growth is a good sign for the segment – which has experienced more than its fair share of challenges over the past few years.
Though the grocery category as a whole is thriving, a closer look at different segments within the industry reveals that some are seeing more significant growth than others.
Indeed, digging deeper into grocery visits throughout Q3 2024 reveals that much of the industry’s growth is being driven by specialty and fresh format stores and value grocery chains. The two segments offer markedly different shopping experiences: Specialty chains tend to emphasize harder-to-find ingredients and fresh produce – sometimes even at higher price points than traditional grocery stores – while value grocery stores focus on affordability. But both categories are experiencing outsize visit growth in 2024, highlighting consumers’ dual interest in both quality and value.
In July and August 2024, traditional supermarkets, specialty grocers, and value chains all experienced positive YoY visit growth. But while traditional grocery stores saw a 3.1% increase in July and just a 0.9% uptick in August, value and specialty chains saw YoY growth ranging from 4.7% to 7.7% during the two months. In September 2024, YoY visits to traditional grocery stores fell by 0.5%, while value and specialty chains saw 5.0% and 5.2% increases, respectively. For today’s consumer, it seems, savings are key – but specialty offerings also resonate strongly.
Today’s grocery shoppers are increasingly embracing specialty grocery options – and analyzing consumer driving habits to grocery stores shows that they are willing to go the extra mile to reach them.
Breaking down grocery visits by distance traveled reveals that just 18.5% of visits to specialty and fresh format grocery chains came from less than one mile away in Q3 2024 – compared to 23.9% for traditional grocery stores and 23.2% for value chains. Similarly, 31.3% of visits to specialty and fresh format grocery stores originated from one to three miles away, compared to 34.7% and 34.5% for the other analyzed segments.
On the flip side, some 26.4% of visits to specialty and fresh format stores were made by people traveling at least seven miles to do their shopping – compared to 22.7% and 21.4% for traditional and value chains, respectively. Specialty grocery operators can account for this difference, locating stores in areas accessible to geographically dispersed audiences eager to shop their unique offerings.
And a look at changes in visitor behavior at three key specialty chains – Trader Joe’s, Sprouts Farmers Market, and Great Wall Supermarket – shows that even as these brands expand their footprints, customers are increasingly willing to travel the distance to visit them. Between 2019 and 2024, all three chains saw a marked increase in the share of visitors traveling over seven miles to shop their offerings. .
Asian grocery chain Great Wall Supermarket, a relatively small regional chain with some 22 locations across eight states, saw the most significant increase in visits from afar over the analyzed period. In Q3 2024, 32.3% of visits to the chain originated from seven or more miles away, up from 28.3% in Q3 2019. Ranked America’s Best Supermarket by Newsweek in 2024, the chain’s wide selection of everything from seafood to fresh produce has made it a hit among Asian food aficionados – and as the supermarket’s reputation grows, so does its draw among customers living further away from its venues.
Consumer favorite Trader Joe’s and organic grocery chain Sprouts Farmers Market also grew their shares of long-distance visits between 2019 and 2024 – no small feat for the two chains, given their expansion over the past several years.
This travel distance snapshot serves as a reminder of the unique role played by specialty grocery stores that offer their customers unique shopping experiences, premium or organic products, and culturally specific items. Shoppers will go out of their way to travel to these stores – and even as they expand and become more readily accessible, their growing popularity makes them ever-more attractive destinations for customers coming from further away.
While visitors to specialty grocery chains often travel long distances for unique offerings, cost-conscious consumers at value stores exhibit other behaviors that differentiate them from traditional and specialty grocery shoppers.
The rising cost of living has pushed the discount retail segment into overdrive – and value grocery chains are also benefiting. The category has flourished in recent years, with many bargain-oriented grocery chains adding new stores at a rapid clip to meet burgeoning consumer demand.
Like visitors to specialty grocery chains, value grocery shoppers demonstrate segment-specific behaviors that reflect their preferences and habits. And perhaps most strikingly, foot traffic data reveals that these shoppers tend to stay longer in-store than visitors to traditional and specialty grocery chains.
In Q3 2024, 26.5% of visits to value grocery chains lasted longer than 30 minutes, compared to 23.4% for traditional grocery chains and 23.7% for specialty and fresh format chains. This suggests that these stores attract shoppers who take their time and carefully consider price points, looking for the best value for their dollar – a need that the chains they frequent seem to be meeting.
Given the tremendous success of the value grocery space in recent years, it may come as no surprise that some traditional supermarkets are getting in on the action by opening or expanding discount banners of their own. How do such off-shoot banners impact these grocers’ reach?
Cult-favorite Texas grocery chain H-E-B opened the first branch of its value banner, Joe V’s Smart Shop, in 2010. The discount arm currently includes 11 stores – mainly in the Houston area – with several new stores opening, or in planning stages, in Dallas.
And foot traffic data shows that Joe V's attracts mission-driven shoppers who make less frequent but significantly longer trips than visitors to traditional grocery stores. In Q3 2024, the average visit duration at Joe V’s was 37.8 minutes, compared to just 26.8 minutes at H-E-B – a full 11 minute difference. At the same time, while 38.5% of Q3 visits to H-E-B were made by customers frequenting the chain, on average, at least four times a month, just 11.8% of visits to Joe V’s were made by visitors reaching that threshold.
Joe V’s is also more likely than H-E-B to attract parental households, with 36.8% of its captured market made up of households with children – significantly higher than H-E-B’s 32.0%.
Together, these data points paint a picture of the average Joe V’s shopper: cost-conscious, likely to have children, and inclined to carefully plan shopping trips to maximize savings and cut down on grocery runs. This suggests that they are mission-driven and focused on stocking up rather than running out to grab ingredients as the need arises.
Major grocery store operators often operate a variety of store types at different price points to appeal to as many shoppers as possible, and Hy-Vee is no exception. The regional grocery favorite launched a discount chain, Dollar Fresh, in 2018 and currently operates 25 stores under that banner, aiming to attract middle-class, cost-conscious shoppers.
Using Experian’s Mosaic dataset to analyze Dollar Fresh’s trade area reveals that the chain’s captured market features significantly higher shares of lower-middle-class family consumers than its potential one – highlighting its special draw for these shoppers. (A chain’s potential market is obtained by weighting each Census Block Group (CBG) in its trade area according to population size, thus reflecting the overall makeup of the chain’s trade area. A business’ captured market, on the other hand, is obtained by weighting each CBG according to its share of visits to the chain in question – and thus represents the profile of its actual visitor base. Comparing a chain’s captured market to its potential one can serve as a helpful gauge of the brand’s success at attracting key audience segments.)
In Q3 2024, the “Pastoral Pride” family segment represented 11.4% of Dollar Fresh’s captured market, compared to just 5.3% of its potential market. This over-representation of lower-middle-class consumers from small towns in Dollar Fresh’s captured market indicates that the chain is especially effective at drawing customers that belong to this segment. Though Hy-Vee’s captured market also boasted a higher share of this demographic than its potential one in Q3, the difference was much smaller – and the chain’s overall reach among these consumers was more limited.
In contrast, Hy-Vee excels at attracting “Flourishing Families” – affluent, middle-aged families and couples – who made up 10.3% of the supermarket’s captured market in Q3 2024. Dollar Fresh’s captured market, on the other hand, featured a smaller share of this segment than its potential one – showing that the discount chain is of less interest to these consumers. So while Hy-Vee tends to appeal to higher-income families with more spending flexibility, value-conscious shoppers have been making their way to Dollar Fresh.
This audience segmentation analysis shows how value offerings help grocery chains attract wider audiences – and highlights the advantage of operating multiple store types to appeal to a broader range of shoppers.
People will always need access to a variety of fresh foods – ensuring that grocery stores and supermarkets continue to play a vital role in in the retail landscape. And while the category as a whole has continued to thrive even in today’s challenging environment, specialty and value grocery chains resonate particularly strongly with the 2024 consumer. As grocery retailers diversify their formats, those aligning with consumer preferences for affordability, uniqueness, and quality are well-positioned for continued growth.
Malls have come a long way since their introduction to the world in the 1950s. These gleaming retail hubs promised shoppers a taste of the American dream, offering a third place for teens, families, and everyone in between to shop, socialize, and hang out.
And though malls have faced challenges in recent years, as e-commerce and pandemic-induced store closures led to shifts in consumer habits, the outlook is brightening. Malls have embraced innovation, incorporating enhanced entertainment, dining, and experiential offerings that attract a diverse range of visitors and redefine their purpose.
This white paper takes a look at the recent location intelligence metrics to gain an understanding of the changes taking place at malls across the country – including both indoor malls and open-air shopping centers. The report explores questions like: Why do malls experience foot traffic bumps during the summer months? How much of an impact do movie theaters have on mall visits, and what can mall operators learn from the Mall of America and American Dream malls’ focus on experiential entertainment?
Mall visitation is highly seasonal, with strikingly consistent monthly visitation patterns. Each year, visits decline somewhat in February, pick up in March, and begin to trend upward again in May – before peaking again in August. Then, after a slower September and October, foot traffic skyrockets during the holiday season, spiking dramatically in December.
And while these trends follow similar patterns every year, comparing monthly visits throughout 2019, 2023, and 2024 (YTD) to each year’s own January baseline shows that this seasonality is growing more pronounced - especially for indoor malls.
Following a lackluster 2023, visits to both indoor malls and open-air shopping centers peaked higher in March 2024 than in 2019. And this summer, indoor malls in particular saw a much larger visit boost than in previous years. In August 2024, for example, visits to indoor malls were 27.3% higher than in January 2024 – a substantially higher baseline jump than that seen either in August 2019 (17.0%) or in August 2023 (12.0%). And though open-air shopping centers experienced a smaller summer visit boost, they too saw a bigger bump this year than in 2019 or in 2023.
But malls aren’t just seeing larger visit spikes this year relative to their January baselines – they are also drawing bigger crowds than they did in 2023.
Between June and August 2024, indoor malls and open-air shopping centers both experienced year-over-year (YoY) visit growth. Indoor malls saw the largest YoY foot traffic boost (3.7%) – perhaps owing in part to 2024’s record-breaking heat, which led many patrons to seek refuge in air conditioned spaces. Still, open-air shopping centers, which feature plenty of air conditioned stores and restaurants, also enjoyed a YoY visit boost of 2.8% during the analyzed period.
Malls’ strong summer baseline and YoY foot traffic growth built upon the strong performance seen during most of 2024 so far, leading to the question: What is driving malls’ positive momentum? We delve into some of the factors propelling these changes below.
One offering that continues to play a significant role in driving foot traffic to malls is on-site movie theaters. Summer blockbuster releases, in particular, help attract crowds to theaters, in turn boosting overall visits to malls.
Much like malls, movie theaters have also proven their resilience over the past few years. While pundits fretted about the theater’s impending death, production houses were busy releasing blockbuster after blockbuster and shattering box-office records at an impressive clip. And while 2023 was certainly a banner year for blockbuster summer releases, 2024 has had its fair share of stunning box-office successes, leading to major visit boosts at theaters across the country.
Analyzing visits to malls with and without movie theaters highlights the impact of these summer Hollywood hits. Between June and August 2024, malls with theaters saw bigger visit boosts compared to a monthly year-to-date (YTD) average than malls without – an effect observed both for indoor malls and for open-air shopping centers.
For both mall types, the gap between centers with and without movie theaters was most pronounced in July 2024, likely owing to the release of Inside Out 2 in mid-June as well as the July releases of Deadpool & Wolverine and Twister. But in June and August 2024, too, centers with movie theaters sustained particularly impressive visit boosts – a solid sign that movie theaters and malls remain a winning combination.
Malls with movie theaters also drew higher shares of evening visits (7:00 PM - 10:00 PM) this summer than those without. Between June and August 2024, for example, evening outings accounted for 22.9% of visits to open-air shopping centers with movie theaters – compared to 18.2% of visits to centers without theaters. Indoor malls with theaters also saw a larger share of evening visits than those without – 18.1% compared to 15.0%.
This increase in evening traffic is likely driven by major summer movie releases and the flexibility of summer schedules, with many visitors – including families – taking advantage of late-night outings without the concern of early wakeup calls. These summer visitation trends benefit both theaters and malls, opening up opportunities for increased sales through concessions, promotions, and evening deals that attract a more relaxed and engaged crowd.
Analyzing the demographics of malls’ captured markets also reveals that centers with movie theaters are more likely to attract certain family-oriented segments than those without. (A mall’s captured market consists of the mall’s trade areas – the census block groups (CBGs) feeding visitors to the mall – weighted according to each CBG’s actual share of visits to the mall.)
Between June and August 2024, for example, 14.2% of the captured markets of open-air shopping centers with movie theaters were made up of “Wealthy Suburban Families” – compared to 9.7% for open-air shopping centers without theaters.
Indoor malls saw a similar pattern with regard to “Near-Urban Diverse Families”: Middle class families living in and around cities made up 9.0% of the captured markets of indoor malls with movie theaters, compared to 7.1% of the captured markets of those without.
This increase in foot traffic from middle-class and wealthy family segments can be a boon for malls and retail tenants – driving up food court profits and bolstering sales at stores with kid-friendly offerings.
Malls have long positioned themselves as destinations for summer entertainment as well as retail therapy, holding – in addition to back to school sales – events like Fourth of July celebrations and even indoor basketball and arena football games. And during the summer months, malls attract visitors from further away.
Between June and August 2024, indoor malls drew 18.2% of visitors from 30+ miles away – compared to just 16.7% during the first five months of the year. Similarly, open-air shopping centers drew 19.6% of visits from 30+ miles away during the summer, compared to 17.1% between January and May.
Extended daylight hours, summer trips away from home, and more free time are likely among the contributors to the summer draw for long-distance mall visitors. But in addition to their classic offerings – from movie theaters to stores and food courts – malls have also invested in other kinds of unique experiences to attract visitors. This next section takes a look at two mega-malls winning at the visitation game, to see what sets them apart.
The Minneapolis-based Mall of America opened in 1992, redefining the limits of what a mall could offer. The mall boasts hundreds of stores, games, rides, and more – and is constantly expanding its attractions, cementing its status as a top destination for retail and entertainment.
Between June and August 2024, Mall of America experienced a 13.8% YoY visit increase, far outperforming the 3.7% visit boost seen by the wider indoor mall space. And as a major tourist attraction – the mall hosted a series of Olympic-themed events throughout the summer – it also drew 41.6% of visits from 30+ miles away. This share of distant visitors was significantly higher than that seen at the mall during the first five months of 2024, and more than double the segment-wide summer average of 18.2%.
The Mall of America also seems to be attracting more upper-middle-class families during the summer than other indoor malls: Between June and August 2024, some 18.0% of Mall of America’s captured market consisted of “Upper Suburban Diverse Family Households” – a segment including upper-middle-class suburbanites – compared to just 11.1% for the wider indoor mall segment. The increased presence of these families at the Mall of America may be driven by the variety of events offered during the summer.
In 2019, the American Dream Mall in New Jersey opened and became the second-largest mall in the country. Since the mall opened its doors, it has also focused on blending retail and entertainment to draw in as wide a range of visitors as possible – and summer 2024 was no exception.
The mall hosted the Arena Football League Championship, ArenaBowl XXXIII, on Friday, July 19th. The event successfully attracted a higher share of visitors traveling from 30+ miles away compared to the average summer Friday – 35.4% compared to 25.7%.
Visits to the mall on the day of the championship were also 13.6% higher than the Friday visit average for the period between June and August 2024, showcasing the mall’s ability to draw in crowds by hosting major events.
Malls – both indoor and open-air – continue to evolve while playing a central role in the American retail landscape. Increasingly, malls are emerging as destinations for more than just shopping – especially during the summer – driving up foot traffic and attracting visitors from near and far. And while much is often said about the impact of holiday seasons on mall foot traffic, summer months offer another opportunity to boost mall visits. Malls that can curate experiences that resonate with their clientele can hope to see foot traffic growth – in the summer months and beyond.
New York City is one of the world’s leading commercial centers – and Manhattan, home to some of the nation's most prominent corporations, is at its epicenter. Manhattan’s substantial in-office workforce has helped make New York a post-pandemic office recovery leader, outpacing most other major U.S. hubs. And the plethora of healthcare, service, and other on-site workers that keep the island humming along also contribute to its thriving employment landscape.
Using the latest location analytics, this report examines the shifting dynamics of the many on-site workers employed in Manhattan and the up-and-coming Hudson Yards neighborhood. Where does today’s Manhattan workforce come from? How often do on-site employees visit Hudson Yards? And how has the share of young professionals across Manhattan’s different districts shifted since the pandemic?
Read on to find out.
The rise in work-from-home (WFH) trends during the pandemic and the persistence of hybrid work have changed the face of commuting in Manhattan.
In Q2 2019, nearly 60% of employee visits to Manhattan originated off the island. But in Q2 2021, that share fell to just 43.9% – likely due to many commuters avoiding public transportation and practicing social distancing during COVID.
Since Q2 2022, however, the share of employee visits to Manhattan from outside the borough has rebounded – steadily approaching, but not yet reaching, pre-pandemic levels. By Q2 2024, 54.7% of employee visits to Manhattan originated from elsewhere – likely a reflection of the Big Apple’s accelerated RTO that is drawing in-office workers back into the city.
Unsurprisingly, some nearby boroughs – including Queens and the Bronx – have seen their share of Manhattan worker visits bounce back to what they were in 2019, while further-away areas of New York and New Jersey continue to lag behind. But Q2 2024 also saw an increase in the share of Manhattan workers commuting from other states – both compared to 2023 and compared to 2019 – perhaps reflecting the rise of super commuting.
Commuting into Manhattan is on the rise – but how often are employees making the trip? Diving into the data for employees based in Hudson Yards – Manhattan’s newest retail, office, and residential hub, which was officially opened to the public in March 2019 – reveals that the local workforce favors fewer in-person work days than in the past.
In August 2019, before the pandemic, 60.2% of Hudson Yards-based employees visited the neighborhood at least fifteen times. But by August 2021, the neighborhood’s share of near-full-time on-site workers had begun to drop – and it has declined ever since. In August 2024, only 22.6% of local workers visited the neighborhood 15+ times throughout the month. Meanwhile, the share of Hudson Yards-based employees making an appearance between five and nine times during the month emerged as the most common visit frequency by August 2022 – and has continued to increase since. In August 2024, 25.0% of employees visited the neighborhood less than five times a month, 32.5% visited between five and nine times, and 19.2% visited between 10 and 14 times.
Like other workers throughout Manhattan, Hudson Yards employees seem to have fully embraced the new hybrid normal – coming into the office between one and four times a week.
But not all employment centers in the Hudson Yards neighborhood see the same patterns of on-site work. Some of the newest office buildings in the area appear to attract employees more frequently and from further away than other properties.
Of the Hudson Yards properties analyzed, Two Manhattan West, which was completed this year, attracted the largest share of frequent, long-distance commuters in August 2024 (15.3%) – defined as employees visiting 10+ times per month from at least 30 miles away. And The Spiral, which opened last year, drew the second-largest share of such on-site workers (12.3%).
Employees in these skyscrapers may prioritize in-person work – or have been encouraged by their employers to return to the office – more than their counterparts in other Hudson Yards buildings. Employees may also choose to come in more frequently to enjoy these properties’ newer and more advanced amenities. And service and shift workers at these properties may also be coming in more frequently to support the buildings’ elevated occupancy.
Diving deeper into the segmentation of on-site employees in the Hudson Yards district provides further insight into this unique on-site workforce.
Analysis of POIs corresponding to several commercial and office hubs in the borough reveals that between August 2019 and August 2024, Hudson Yards’ captured market had the fastest-growing share of employees belonging to STI: Landscape's “Apprentices” segment, which encompasses young, highly-paid professionals in urban settings.
Companies looking to attract young talent have already noticed that these young professionals are receptive to Hudson Yards’ vibrant atmosphere and collaborative spaces, and describe this as a key factor in their choice to lease local offices.
Manhattan is a bastion of commerce, and its strong on-site workforce has helped lead the nation’s post-pandemic office recovery. But the dynamics of the many Manhattan-based workers continues to shift. And as new commercial and residential hubs emerge on the island, workplace trends and the characteristics of employees are almost certain to evolve with them.
