Our Commitment to Digital Inclusion
At Placer.ai, we are dedicated to ensuring digital accessibility for people of all abilities. We believe that everyone, including individuals with disabilities, should be able to perceive, understand, navigate, and interact with our platform and website effectively. We are continually improving the user experience for everyone and applying the relevant accessibility standards to achieve this goal.
Our commitment extends to fostering an inclusive culture and integrating accessibility into our design, development, and content creation processes. We understand that accessibility is an ongoing journey, and we are dedicated to making meaningful progress.
Accessibility Standards and Goals
Placer.ai endeavors to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, a set of recommendations for making web content more accessible. These guidelines, developed by the World Wide Web Consortium (W3C), are internationally recognized benchmarks for web accessibility.
We aim for our platform and website to be:
- Perceivable: Information and user interface components are presentable to users in ways they can perceive.
- Operable: User interface components and navigation are operable.
- Understandable: Information and the operation of the user interface are understandable.
- Robust: Content can be interpreted reliably by a wide variety of user agents, including assistive technologies.
Accessibility Conformance Reports (ACRs / VPATs)
Transparency is important to us. We provide Accessibility Conformance Reports (ACRs), based on the Voluntary Product Accessibility Template (VPAT®), to detail the accessibility features and conformance levels of our different platform packages.
- Placer Platform VPAT: This report details the current accessibility conformance level of our default dashboard. We are committed to ongoing improvements for all our users. If you would like to obtain a copy of the Placer Platform VPAT, please contact your Placer representative or contact Placer.ai as noted below.
- Placer.ai Accessible Package VPAT: This report details the enhanced accessibility features and conformance level of our Accessible Package, which has been specifically designed and developed with a heightened focus on accessibility standards and is currently compliant with WCAG 2.1 Level AA. If you would like to obtain a copy of the Placer Accessible Package VPAT, please contact your Placer representative or contact Placer.ai as noted below.
Measures Taken to Support Accessibility
Placer.ai has taken and continues to take the following measures to ensure accessibility of our platform and website:
- Internal Expertise & Training: We are building accessibility knowledge within our teams through training and awareness programs.
- Design & Development: Accessibility considerations are being integrated into our design and development lifecycles.
- Testing & Audits: We conduct periodic accessibility assessments, including both automated testing and manual evaluations (including with assistive technologies), to identify and address accessibility barriers. For our Accessible Package, more rigorous testing protocols are applied.
- User Feedback: We actively encourage feedback from our users to help us identify and prioritize accessibility improvements.
- Documentation: We strive to provide clear and accessible documentation for our platform features.
Key Accessibility Features in our Accessible Package
Our Accessible Package includes specific enhancements such as:
- Keyboard Navigation: Comprehensive support for keyboard-only navigation, ensuring all interactive elements are reachable and operable without a mouse.
- Screen Reader Compatibility: Improved compatibility with common screen readers, providing appropriate labels, roles, and states for user interface components.
- Color Contrast: Careful attention to color contrast ratios to ensure readability for users with low vision or color blindness.
- Text Resizing & Zoom: Support for browser zoom and text resizing without loss of content or functionality.
- ARIA Implementation: Use of Accessible Rich Internet Applications (ARIA) attributes where necessary to enhance the accessibility of dynamic content and advanced user interface controls.
Technical Specifications
Accessibility of Placer.ai relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on a customer’s computer:
- HTML
- WAI-ARIA
- CSS
- JavaScript
We support the latest versions of major browsers, including Chrome, Firefox, Safari, and Edge. We recommend our customers use the most up-to-date versions of their preferred browser and assistive technology for the best experience.
Assessment Approach
Placer.ai assesses the accessibility of its platform and website through a combination of:
- Self-evaluation by our internal teams.
- Automated accessibility testing tools.
- Manual testing, including assistive technology compatibility checks (e.g., screen readers).
- Periodic third-party accessibility audits, particularly for our Accessible Package.
Limitations, Alternatives, and Ongoing Efforts
Placer.ai is committed to web accessibility, though some content, especially within our legacy sections, may not yet fully meet all guidelines. Placer.ai is continuously improving our platform and website to ensure a consistent and accessible experience for all.
Known limitations may include:
- Complex Data Visualizations: Some complex maps, charts, and graphs may present challenges for certain assistive technologies. We are exploring alternative representations and summary data options.
- Third-Party Integrations: Content or functionality provided by third-party plugins or integrations may not fully conform to our accessibility standards. We encourage vendors to provide accessible solutions.
- Legacy Content: Older sections of our platform or website might have accessibility issues that we are working to address.
Customers who encounter an accessibility barrier may contact Placer.ai, and we will work to provide an alternative means of accessing the information or functionality.
Feedback & Contact Information
Customer feedback is invaluable to us as we continue to improve the accessibility of Placer.ai. If there are any questions, comments, or encounter any accessibility barriers while using our platform or website, customers may contact Placer.ai with the following information:
We aim to respond to accessibility related feedback within 5 business days and are committed to addressing concerns constructively.
Date of This Statement
This statement was last updated on: September 30, 2025.