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Article
Chipotle: Staffing Matters
R.J. Hottovy
May 3, 2024

Last week, Chipotle’s Q1 2024 update featured a number of positives, including visitation trends that outperformed the broader restaurant category and strong contribution from new store openings. More than 5% of the company’s 7% comparable sales growth during the quarter was driven by transaction growth, and year-over-year visitation trends have accelerated thus far in April. (Recall that our year-over-year visitation data includes contribution from stores opened during the past year as well as improvements in visits per location).

Impressively, there were multiple sources driving Chipotle’s transaction growth during the quarter. The company’s strong track record for menu innovation under CEO Brian Niccol continued during the most recent quarter, with the company spotlighting Barbacoa and the return of Chicken Al Pastor as a limited time offer. Management will continue to explore new menu additions, and is currently developing a new product pipeline for the next 18-24 months.

While menu innovation is important, it’s clear that throughput (the amount of customers that can be served with Chipotle’s assembly line process)  is becoming a major factor in visitation traffic outperformance. We believe this has been driven by lower employee turnover rates—the company noted that it is experiencing the lowest turnover rates since Niccol joined the company in March 2018. According to management, throughput reached the highest levels in four years because of more consistent staffing, which aligns with our visit per location data for the past five years (below).

Chipotle noted that its throughput improved by nearly 2 entrees in its peak 15 minutes compared to last year with each month showing an acceleration. According to the company, “the restaurants run more smoothly as our teams are properly trained and deployed, which allows them to keep up with demand without stress. This leads to more stability and therefore more experienced teams that execute better every day, and this can be seen in our latest turnover data which is at historically low levels.” Our data also shows that visitation trends are improving during its peak hours, but that its peak hours are also changing. Historically, the hours between 12:00 PM-2:00 PM have represented Chipotle’s most frequently visited hours, but post-pandemic, we’ve seen visits shift to the 6:00 PM-8:00 PM timeframe (below). Return-to-office trends partly explain these trends, as do Chipotle’s push into smaller, more suburban/rural markets.

When we look at visit per location trends by hour, we see that most of the improvement during the Q1 2024 compared to Q1 2023 took place during the later afternoon and evening dayparts.

Looking ahead, Chipotle sees an opportunity to improve peak hour throughput, including adjusting the cadence of digital orders to better balance the deployment of labor (thus eliminating the need to pull a crew member from the front makeline to help the digital makeline during peak periods). The company also plans to bring back a coaching tool for its associates that it had in place prior to the pandemic. With more and more retailers embracing generative AI to help educate and train their employees-–a trend we heard consistently at this week’s Analytics Unite conference–we would expect Chipotle to also adopt generative AI with its updated coaching tool, potentially unlocking greater throughput improvements in the process.

Article
Where Are Workers Returning to Office in 2024?
Hybrid work is here to stay, and many office buildings are below capacity, while others are thriving. We take a look at outperforming office buildings in New York, Chicago, San Francisco, and Dallas to find out what is driving foot traffic to these buildings. 
Ben Witten
May 2, 2024
5 minutes

The widespread adoption of hybrid work continues to be one of the most significant paradigm shifts since the COVID pandemic. As employees visit offices less frequently, or not at all, corporate users are opting for less but better space which is driving office vacancy rates to record highs.   

But even as utilization for many office buildings remains below capacity, some buildings are clearly prospering. So what sets these thriving properties apart from the pack? We looked at outperforming office buildings in four major metro areas – New York, Chicago, San Francisco, and Dallas – to find out. 

Buildings where Visits Exceed 2019 Levels 

The post-pandemic office recovery has been uneven across the country. As of February 2024, a significantly larger share of workers in the New York-Newark-Jersey City and Dallas-Fort Worth CBSAs were back in the office, while office visits in the Chicago-Naperville-Elgin and San Francisco-Oakland-Berkeley CBSAs remained subdued. 

But throughout the country, the reality is much more nuanced as some office buildings struggle to maintain occupancy,others are thriving. We identified four office buildings in four major metropolitan areas where the recovery in utilization was significantly stronger than the respective metro: 

What sets these buildings apart from the pack?

Line charts showing monthly visits to various office buildings and CBSA office indexes compared to a January 2019 baseline

Similar Visit Patterns in High-Occupancy Office Buildings 

One factor that isn’t driving the office recovery at these high-occupancy office buildings is different weekly visitation patterns. 

Location intelligence for offices nationwide indicates that hybrid workers appear to prefer coming to the office mid-week: The bulk of weekly visits occur on Tuesdays, Wednesdays, and Thursdays, with fewer visits taking place on Monday and even less visits on Fridays. And this was also the weekly visitation pattern in the four CBSAs analyzed as well as in the high-occupancy office buildings. In fact, the outperforming office buildings had even more of their visits concentrated mid-week compared to the visit patterns in the wider CBSA.

Share of visits during each workday out of total Monday-Friday visits across various office buildings and CBSAs

It seems, then, that the higher visits to these outperforming offices is not due to more employees coming in on typical WFH days. Instead, more workers are likely coming in mid-week to make up for the lull on Mondays and Fridays. 

So who are these visitors? And could they hold the key to these buildings' strong recovery numbers? 

High-Occupancy Office Buildings Draw Visitors From Areas with Higher Income & Fewer Families 

Focusing on the period between March 2023 and February 2024 reveals that in all the labor catchment areas of the analyzed Office Indexes, the share of one-person households was larger than the nationwide share of 27.5%. And during the same period, the share of one-person households in the catchment areas of the high-performing office buildings was even greater – almost 50% of households in the captured market of 2010 Flora St. in Dallas consisted of one-person households. 

On the other hand, families with children were underrepresented in the catchment areas of the office indexes relative to the nationwide average of 27.1% – and the share of households with children was even lower in the catchment areas of the high-occupancy office buildings. 

This indicates that those with young children at home were generally less likely to go into the office – and so the office buildings seeing the strongest post-COVID recovery are those that serve a large contingent of single employees. On the flip side, there is often a motivation for young singles to visit the office more frequently, whether driven by the desire for training and mentorship or the prospect of meeting a significant other in or around the workplace. 

Household segmentation across various office building indexes showing higher post-COVID occupancy among areas with higher incomes and fewer families

Much has been written on the challenging impact that return-to-office mandates can have on working parents – and especially on working mothers – so it may not come as a surprise that employees from family households are underrepresented in office buildings in 2024. 

But the fact that one-person households are even more prevalent in the labor markets of the overperforming buildings (as compared to the wider CBSA Office Index) indicates that businesses and office assets can thrive even without wooing working parents back to the office.

Outperforming Office Buildings See Larger Share of Visits from Managers & Executives

So who are these singles driving the return to the office? Some of this segment may be made up of Gen-Zers seeking the networking and mentorship opportunities provided by an in-person office setting. But it’s not just younger workers leading the return to the office – the data indicates that executives and managers also make up an outsized portion of the outperforming buildings’ catchment  areas. In all four CBSAs analyzed, the catchment area of the high-occupancy building included a significantly larger share of people in a managerial or executive role compared to the average catchment area composition of the wider CBSA Office Index. 

Many of these executives are likely choosing – rather than being forced – to work on-site. Some might be looking to encourage their staff to return to the office by leading by example, while many are likely leveraging their space to host clients, driving foot traffic to these locations higher. But whatever factors are driving the trend – it appears that office buildings looking to bounce back in the new normal need to make sure they are drawing back the managerial ranks.

Share of population in trade area in a managerial/executive role - household segmentation among various office indexes across the country

Overperforming Offices Serve More Finance & Tech Workers

Analyzing the popular industries and occupations in the catchment areas of the office buildings and industries also reveals that the overperforming buildings serve a much higher share of employees working in finance, insurance, and real estate. A larger share of the catchment area population of the high-occupancy office complexes also works in professional services – including high-tech jobs – compared to the office index in the wider CBSA.

Share of population in trade areas of various office buildings that are in finance, insurance, tech, and real estate

Many financial institutions and tech companies have asked employees to return to the office at least three days a week, which could explain why these industries are overrepresented in the catchment area of the high-occupancy buildings. This data may indicate, then, that while some of the foot traffic is coming from executives choosing to return to their pre-COVID work habits, the return-to-office mandates – whether full or part-time – are likely also helping these buildings stay ahead of the curve.  

Return to Office Story Still Being Written 

Although the proliferation of office vacancies across the country can make it seem like the return to office battle has already been lost, several buildings are bucking the trend. Location intelligence indicates that a combination of partial return-to-office mandates along with a larger-than-usual share of visitors from executives and non-parental households is helping these office complexes thrive. 

Article
2024 Wins: Sweetgreen & First Watch on the Rise
Expansions are helping sweetgreen & First Watch receive more visits and expand their reach with new audiences.
Samuel Roche
May 1, 2024
3 minutes

Sweetgreen and First Watch both went public in 2021 and have since steadily increased in popularity – and in store count. So with 2024 well underway, we checked in with the two brands to see how they fared in Q1 and to explore some of the factors underlying their success. 

Sweetgreen’s Successful Expansion

Despite the dining challenges of much of 2023 and early 2024, sweetgreen posted impressive visits between April 2023 and March 2024, with the chain’s YoY traffic increases ranging from 21.4% to 51.6%. 

The remarkable visit surge was partially driven by the sweetgreen’s significant expansion, which could explain the slight dips in average visits per location for much of 2023 while consumers around sweetgreen’s newer restaurantes familiarized themselves with the brand’s offerings. But since December 2023, YoY visits per location have been positive – with the exception of a weather-induced slump in January – indicating that the chain’s newer venues have established themselves within their community. 

This narrowing of the gap between visits and visits per location may also signal the success of sweetgreen’s strategic shift towards prioritizing "quality over quantity” – slowing down expansion and investing in an enhanced customer experience.

Monthly visits & visits per location to sweetgreen compared to previous year

Healthy Salads for Everyone

As a salad and grain-bowl chain, sweetgreen holds special appeal for wellness-focused younger consumers, including singles and members of the coveted Gen Z demographic. But as the chain has expanded, it has also succeeded in reaching new audiences.

Sweetgreen has been explicit about its goal of reaching Gen Z consumers. And analyzing the demographic makeup of the chain’s captured market reveals that sweetgreen’s trade area includes a relatively large share of one-person households (that tend to be on the younger side) But analyzing shifts in the chain’s captured market composition over the past five years also reveals that the share of one-person households has been decreasing – while remaining above the nationwide average of 28.0% – and the share of households with children has increased. So even as sweetgreen continues serving its core consumers, the chain’s expansion has also allowed sweetgreen to reach new audiences.

Household segmentation in sweetgreen's captured market trade area

First Watch’s Never-Ending Expansion

First Watch is also in expansion mode, and with plans to open some 50 more restaurants this year the chain shows no signs of slowing down. And, like sweetgreen, First Watch’s expansion has driven significant growth to the chain’s overall visits – and the chain’s average visits per location numbers are up as well, indicating that the new venues are finding a receptive audience. 

By staying nimble on its feet and continually changing up its menu offerings, First Watch has succeeded in differentiating itself from other breakfast chain giants – and appears poised to enjoy continued success throughout the year.

Monthly visits to First Watch compared to previous year

Expanding Its Reach 

First Watch’s expansion has also helped the company reach new types of diners even as the chain continues catering to its core audience. The share of the Spatial.ai: PersonaLive’s “Upper Suburban Diverse Families” segment in First Watch’s captured market has held steady over the past five years, even as the share of the “Blue Collar Suburbs” and “Urban Low Income” segments increased. It seems, then, that First Watch has also succeeded in leveraging its store fleet expansion to reach new audience segments – without sacrificing its core patrons.

Household segmentation in First Watch's captured market trade area

Sweetgreen and First Watch Head into 2024 on an Upswing

Sweetgreen and First Watch’s expansions have helped the companies increase visits and reach new segments – without sacrificing their core audiences. What does the rest of 2024 have in store for the chains?  

Visit our blog at placer.ai to find out. 

Article
A Full-Service Turnaround: Bloomin’, Dine, and Texas Roadhouse
Q1 2024 visits data for leading chains like Texas Roadhouse, Applebee's, and Fleming Steakhouse shows that full-service restaurants traffic is recovering.
Lila Margalit
Apr 30, 2024
4 minutes

Dining took a hit over the past few years, with major challenges from COVID to rising costs weighing on the category. And perhaps no food-away-from-home segment was more impacted than Full Service Restaurants (FSR) – which stagnated as consumers traded down and sought out more affordable ways to treat themselves. 

But new years present new opportunities – and there are signs that sit-down restaurants may be springing back to life. So with 2024 underway, we dove into the data to explore the current state of FSR. Is cooling inflation prompting a rise in Full Service Restaurant activity? How did FSR leaders like Dine Brands (owner of casual dining favorites Applebee’s and IHOP), Bloomin’ Brands (owner of popular grill and steak chains like Outback Steakhouse and Carrabba’s Italian Grill along with high-end Fleming’s Prime Steakhouse & Wine Bar), and Texas Roadhouse fare in Q1?

Restaurants To Dine For: Applebee’s and IHOP

With some 1500 locations nationwide, Applebee’s has long been a mainstay of the American casual dining scene. Like other FSR chains, Applebee’s experienced a setback during the pandemic and has since faced industry-wide headwinds. But even though the brand’s store fleet shrunk by around 30 stores last year, overall YoY visits to Applebee’s declined just slightly between October 2023 and February 2024 (January’s weather-driven slump aside). And in March, the chain saw a promising 3.8% YoY visit uptick.

Breakfast leader IHOP also experienced negative YoY visits in October and November 2023, but in December – when the pancake chain traditionally enjoys a major holiday boost – visits jumped 2.8% YoY. Like Applebee’s, IHOP felt the effects of January’s Arctic blast, but saw its visits recover quickly in February and March 2024.

Monthly Visits to Applebee's and IHOP compared to previous year

Bloomin’s Grill and Steak Chains on a Comeback

Bloomin’ Brands’ leading casual dining chains Outback Steakhouse, Carrabba’s Italian Grill, and Bonefish Grill appear to be following largely similar trajectories. 

Though the brands experienced YoY visit gaps through most of Q3 2023 – and were whalloped by January’s inclement weather – all three chains experienced YoY visit increases in March 2024. Given the fact that the restaurants’ store counts didn’t change significantly last year, this visit growth appears to portend good things for Bloomin’s fast casual portfolio in the year ahead.

But it is Bloomin’ Brands’ fine dining concept, Fleming’s Prime Steakhouse & Wine Bar, that really seems to be hitting it out of the park. While Fleming’s also saw visit gaps between October 2023 and January 2024, the chain experienced 9.6% and 7.5% visit growth, respectively, in February and March 2024 – closing out Q1 with a bang.

Monthly Visits to Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse compared to previous year

Fleming’s particularly robust recent performance may be due in part to its relatively affluent customer base. Nearly one-third of households in Fleming’s captured market have an annual income of $150K or more – compared to just 18.6% to 23.7% for Bloomin’s casual dining concepts. Though a night out at the fine-dining steakhouse can be expensive, Fleming’s well-heeled visitor base is better positioned to absorb price increases than other consumers.

Share of households with Income greater than $150K in Fleming's Prime Steakhouse, Bonefish Grill, Carrabba's Grill, and Outback Steakhouse's captured markets

Texas Roadhouse’s Sizzling Success

Appealing to affluent consumers, however, isn’t the only way to go. Texas Roadhouse is firmly in the casual dining space and tends to cater to average-income diners. (In Q1 2024, just 15.2% of its captured market had a household income ≥$150K.) But the steakhouse’s strategy of satisfying steak lovers with high-quality, affordable offerings is working: Throughout Q1, Texas Roadhouse experienced strongly positive YoY visit growth. And while some of this growth is attributable to the brand’s increasing unit count, the average number of visits per location is generally keeping pace – showing that Texas Roadhouse’s expansion continues to meet strong demand.

Monthly visits and average visits per location to Texas Steakhouse compared to previous year

Poised for Further Growth

Though more affordable Dining segments like QSR and Fast Casual began to spring back to life last year, FSR has yet to fully recover from the double whammy of COVID and inflation. But if March 2024’s promising numbers are any indication, the category may be in for a turnaround. How will FSR continue to perform as 2024 progresses?

Follow Placer.ai’s Dining deep dives to find out.

Article
Wendy’s and Denny’s: Breakfast and Late Night Dining Drives Success
Breakfast boosted visits at Denny's and Wendy's in Q1 2024.
Lila Margalit
Apr 29, 2024
3 minutes

Restaurants continue to face headwinds, from still-high food-away-from-home prices to rising labor costs. But despite these challenges, there are promising signs that the industry may be in for an upturn. And increasingly, chains are leaning into breakfast and late night offerings to maximize revenue and foster customer loyalty. 

So with Q1 2024 under our belts, we checked in with Wendy’s and Denny’s, two dining leaders with very different offerings in the breakfast space. How did they weather the first quarter of 2024 (pun intended)? And which dayparts experienced the biggest visit boosts in Q1? 

Key Takeaways

  • After dipping in January, year-over-year (YoY) visits to Wendy’s and Denny’s picked up in February and March 2024 – driving a YoY increase in quarterly visits for both chains.
  • For Wendy’s, the breakfast daypart experienced the biggest visit increase, followed by the 8:00 PM to 12:00 AM time slot.
  • Denny’s, which famously offers breakfast 24 hours a day, saw the biggest YoY visit increases midday and during the late night hours.

A Strong Start to the Year

After a tough Q4 2023 – and a January 2024 dragged down by cold and stormy weather – YoY visits to Wendy’s and Denny’s began to pick up in February and March 2024. And even accounting for January’s Arctic blast, Wendy’s and Denny’s came out ahead on a quarterly basis, with YoY visits up 0.7% and 1.0% respectively.

Monthly Visits to Wendy's and Denny's Compared to Previous Year

Wendy’s Ups its Breakfast and Nighttime Game

Wendy’s first launched its breakfast menu in March 2020, just before COVID sent the dining industry into a tailspin. But despite a rocky start, Wendy’s doubled down on the morning daypart, continually tweaking its breakfast offerings and investing ad dollars to boost breakfast sales. 

Drilling down into hourly visit data shows that this strategy is paying off. Visits to Wendy’s during the morning daypart (between 6:00 AM and 11:00 AM) jumped 9.3% in Q1 2024 compared to Q1 2023. The chain’s nighttime daypart – which the burger giant began advertising in 2023 for the first time in four years – also saw a YoY boost. Meanwhile, Wendy’s traditional lunch and dinner time slots held steady, with just minor quarterly visit gaps, indicating that the chain’s overall YoY visit growth in Q1 was driven by its breakfast and nighttime push.

Share of visits to Wendy's by Daypart & Quarterly visits, Q1 2024 compared to Q1 2023

Denny’s Anytime Breakfast Drives Lunch Time and Late Night Visits

Denny’s has always been all about breakfast. And with some 75.0% of Denny’s locations open 24/7 (even on Christmas), hungry diners frequent the chain day and night to satisfy their cravings for hash browns, eggs, pancakes, and other breakfast favorites. 

Unsurprisingly, the chain gets most of its visits in the morning and early afternoon. But in Q1 2024, it was the late night daypart that experienced the biggest YoY visit bump – perhaps driven in part by Denny’s push last year to increase the number of locations open in the wee hours. 

But Denny’s busiest time slot, between 11:00 AM and 3:00 PM, also experienced a YoY visit increase – showing that even as the chain cements its role as a go-to nighttime destination, it continues to face healthy demand during more traditional dining dayparts.

Visits to Denny's by daypart, Q1 visits compared to Q1 2023

The Most Important Meal(s) of the Day

Breakfast and late night dining offerings have emerged as important drivers of dining success. How will these dayparts continue to fare as the year wears on? And which other brands will make inroads into the breakfast and nighttime dining game?

Follow Placer.ai’s data-driven dining analyses to find out. 

Article
Warehouse Clubs: Finding the Perfect Timing
Elizabeth Lafontaine
Apr 26, 2024

At a time when retail loyalty appears to be low, warehouse clubs remain the exception. Bulk is big business in the U.S. retail market, and clubs have found a way to deliver on a combination of value, convenience and experience, and sometimes $1.50 hot dogs. The allure of the warehouse club defies some current consumer logic; U.S. households are not growing according to the U.S. Census Bureau. But, clubs also represent much of what is good in retail today: a broad combination of goods and services, inherent value and high quality private labels.

These factors have aided warehouses in growing store traffic compared to their mass merchant counterparts, particularly in the first quarter of 2024. Clubs--including BJ’s Wholesale Club, Sam’s Club and Costco Wholesale--saw visits increase by almost 8% year-over-year, almost double the combined growth of Walmart and Target during the same period. Mass merchants have been squeezed by other value sectors, clubs have been able to hold their own and continue to provide “perceived” value to shoppers, contributing to their traffic volumes.

Beneath the umbrella of growth, each chain has some surprising competitive advantages, and it’s clear that each club serves a distinct purpose to its visitors. In reviewing daily visits, Sam’s Club owns Saturdays, with 22% of visits occurring that day (as shown below), the highest percentage of visits compared to its competition. In contrast, Costco sees a higher percentage of visits on weekdays, specifically Tuesday through Thursday, compared to the other chains.

While Sam’s Club and Costco stand out in terms of their daily visits, BJ’s excels in the time of day that it attracts higher levels of visitors to its locations. BJ’s draws 7% of visits between 8:00-10:00 AM (show below), which is two points higher than Sam’s Club and more than double Costco’s percentage of visits. Not only does BJ’s attract the morning shopper, but also the afterhours customer. BJ’s over indexes in the percentage of visits between 7:00-10:00 PM, with almost 11% of visits occurring during those later hours. BJ’s locations tend to open earlier and stay open later than their Sam’s Club and Costco counterparts, which vary in operational hours for the clubs themselves outside of gas stations. This creates a distinct advantage for BJ’s, especially in areas of direct competition, as visitors looking to shop at off-hours are likely to visit BJ’s.

It’s clear that each club chain has its key day and time to attract visitors that doesn’t overlap too much with its competitors. Warehouse clubs are doing a fantastic job at meeting their consumers where they are and when they prefer to shop. Clubs benefit from increased loyalty due to membership, but it appears that visitors flock to these clubs no matter the day or time. Maybe it’s time to bring breakfast to the Costco & Sam’s Club food courts?

Reports
INSIDER
Report
What High-Growth Brands Know About Picking the Right Location
Explore key signals guiding data-driven site selection from brands actively expanding their brick-and-mortar footprints.
May 21, 2026

Predicting The Next Best Location

Across segments, retail and dining expansions converge on a common set of priorities, including identifying markets with strong demand, ensuring alignment with target audiences, and leveraging local consumer behavior to drive synergy. Using AI-powered location intelligence, we analyzed five expanding brands and segments to uncover the core principles driving successful site selection.

1. Identifying Sustainable Growth in an Increasingly Saturated Market

Nationwide visits to coffee chains are up in 2026, with established brands and newcomers alike seeing their traffic increase as consumer headwinds lead some to shift their discretionary spend towards more affordable indulgences. But past visit growth does not necessarily indicate future opportunity – it may instead signal market saturation. Relying solely on overall visit trends to guide expansion could lead chains into highly competitive markets where existing supply already meets demand. 

For example, analyzing traffic trends in 10 major metro areas where coffee visits increased  year-over-year (YoY) in Q1 2026 reveals significant gaps between overall traffic trends and per-location demand. In some CBSAs, overall traffic growth significantly outpaced per-location traffic trends – suggesting that supply is already meeting (or exceeding) demand and limiting room for new coffee locations despite overall category growth. But in other metro areas, where overall visit growth appears smaller, per-location traffic is actually booming – indicating that the underlying demand is resilient enough to support additional coffee concepts. 

These patterns highlight the importance of looking beyond topline growth to identify where true whitespace still exists.

Strategic Takeaways: 

  • Relying solely on aggregate category performance can obscure regional white space. A market-level view may reveal opportunities for stronger returns in areas where consumer demand is gaining momentum.
  • Combining overall visit and visits per location data offers a more complete view of where demand is both strong and sustainable.

2. Ensuring Demographic Alignment on the Hyperlocal Level

Effective site selection matches both regional and local demographics to a brand’s target customer, supporting performance and reinforcing positioning. But even in well-aligned metros, results depend on site-level precision – locations where the trade area visitor profile most closely reflects the brand’s core audience are best positioned to drive incremental upside.

An analysis of Alo locations in the DC area suggests that the company is adopting this strategy. Within the already high-income metro area of Washington-Arlington-Alexandria, individual Alo Yoga stores are placed in centers that draw even more affluent visitors – maximizing the revenue potential of each location.

In fact, Alo's newest stores in the metro area – One Loudoun and Bethesda Row – drive traffic from households with higher median incomes than even the established area locations. This signals a clear focus on premium retail corridors and affluent consumer segments, which reinforces the brand’s positioning while capturing higher-spending customers at the site level.

Strategic Takeaways:

  • Beyond traffic potential, effective site selection requires a clear understanding of both regional and hyperlocal demographics, as well as the brand’s target audience.
  • As brands expand, aligning locations with core customer bases can drive success while reinforcing brand positioning.

3. Finding Retail Nodes With Complementary Visitation Patterns

Beyond driving traffic potential and demographic alignment, site selection should also ensure that a brand’s identity and operating model are well matched to the visitation patterns of prospective locations. Barnes & Noble offers a clear example. The company’s ongoing resurgence has relied in part on repositioning itself as a local cultural and social hub, with a stronger emphasis on local curation and community-driven events.

And analyzing Barnes & Noble’s 2026 openings shows a clear tilt toward centers with a higher share of local traffic than the chain average – supporting its shift away from a purely transactional retail model toward a more community-centric experience built around local curation, events, and repeat visitation. By prioritizing locally driven centers, the company’s site selection strategy not only captures relevant traffic but also reinforces its broader repositioning as a neighborhood-oriented brand.

Strategic Takeaways: 

  • Site selection strategy should look to align a brand’s identity and operating model with real-world visitation patterns at prospective locations.
  • For brands leaning into local curation, choosing centers with predominantly nearby visitors may be the key to performance and preserving brand identity.

4. Understanding the Benefits of Competitor Proximity

Effective site selection recognizes that proximity to competitors can function as a demand driver, amplifying traffic rather than diluting it.

In practice, this often takes the form of clustering – deliberately locating near similar or complementary concepts to capture shared demand. Shake Shack provides a clear example. Analyzing the chain's store fleet shows that many locations sit near other QSR and fast-casual concepts, creating opportunities to capture dining-based traffic. At the same time, strong cross-visitation patterns indicate that these co-located brands share a common customer base, positioning the brand closer to consumers who are already likely to visit. And, at least for Shake Shack, this strategy appears to be working – traffic to the chain increased 19.9% YoY in Q1 2026.

Strategic Takeaways:

  • As in retail, co-tenancy in the restaurant space can be mutually beneficial – establishing a center as a dining destination, driving incremental traffic, and increasing a brand’s opportunities to win share-of-stomach. 
  • Incorporating cross-visitation analysis into site selection helps pinpoint locations where target customers are already visiting nearby brands. Centers that already attract a brand’s overlapping customer base provide a stronger foundation for incremental growth.

5. Balancing Growth and Cannibalization Risk 

Incorporating trade area analysis into site selection can also help determine whether a new location will generate new traffic or risk cannibalizing existing demand. Aldi, a rapidly expanding grocery chain, offers a relevant example. 

The company opened a fourth Las Vegas store on S Decatur Blvd in October 2025, positioned between existing locations on W Craig Rd and S Rainbow Blvd, approximately eight miles from each. And analyzing the core trade area of each of the four Las Vegas locations indicated limited visitor cannibalization over the last six months, despite the stores’ close proximity. Only 6.2% and 7.6% of the S Decatur Blvd store’s trade area overlapped with the W Craig Rd and S Rainbow Blvd stores’ trade areas, respectively. 

These findings show that there is no one-size-fits-all approach to store spacing – it varies by brand, category, and market. Analyzing a company’s existing store network alongside competitor density and overall demand can help determine how closely locations can be placed without hurting performance. In many cases – especially in high-frequency categories like grocery – markets can support stores that are closer together than expected.

Strategic Takeaways: 

  • Site selection strategy needs to take into account local demand and visitation behavior typical of the category as a whole and of existing locations in particular.
  • Trade area analysis can reveal where a market allows for network densification without significant risk of visit cannibalization.
INSIDER
Report
Physical Retail in 2026: How the Giants Are Winning
Read the report to find out how Walmart, Target, Costco Wholesale, and Dollar General are performing in 2026 – and what their trajectories reveal about broader retail trends.
May 11, 2026

Physical retail is increasingly defined by a small group of dominant players – Walmart, Target, Costco Wholesale, and Dollar General – that span grocery, essentials, and discretionary categories at a scale no other retailers can match. These chains serve as bellwethers of consumer behavior, revealing where Americans are spending, how often they shop, and what drives their decisions. And understanding their visitation patterns sheds light on the key dynamics shaping both their performance and the broader blueprint for retail success in 2026. 

1. Physical Retail is Consolidating

Retail giants Walmart, Target, Costco Wholesale, and Dollar General continue to capture a growing share of brick-and-mortar visits nationwide.

Major Insight:

• The share of physical retail traffic captured by these giants rose from 16.8% in 2019 to 17.5% in Q1 2026, signaling continued sector consolidation.

• The scale advantage enjoyed by retail giants is increasingly self-reinforcing: Larger players benefit from superior data, stronger vendor leverage, and operational efficiencies that in turn further widen the gap. 

Strategic Takeaways: 

• As these advantages compound, direct competition becomes less viable. Instead, smaller retailers should focus on owning specific trip missions – such as convenience, fill-in, or discovery – where format, assortment curation, and in-store experience can more directly shape consumer choice.

• For CRE operators, the growing dominance of these retail giants increases reliance on top-tier anchors, potentially driving performance gaps between centers with strong national tenants and those without.

• For CPG companies, the consolidation in the offline retail space heightens channel concentration, making success with a handful of large retailers critical while increasing those retailers’ negotiating leverage.

2. Costco Wholesale and Dollar General Charge Ahead

Traffic trends across the four giants reveal meaningful divergence in performance.

Major Insights:

• Costco and Dollar General are driving the strongest visit growth, supported by both substantial fleet expansions and rising visits per location. In 2025, visits per store exceeded pre-pandemic levels by 18.1% for Costco and 10.2% for Dollar General, with both brands also seeing steady increases in their share of total brick-and-mortar retail chain visits.

• Walmart remains the largest player by far, accounting for 9.7% of traffic to major brick-and-mortar chains in 2025. And though the behemoth’s share of visits declined slightly in the immediate aftermath of the pandemic, it has held steady over the past three years. 

• Target’s visit share has remained relatively flat over the past three years, reflecting stalled momentum. Still, early 2026 trends point to emerging signs of recovery – with Q1 visits up 8.3% compared to Q1 2019.

Strategic Takeaways:

• Value retail is winning, but in more specialized forms: Dollar General (extreme value + convenience) and Costco (bulk value + loyalty) are driving the strongest traffic growth and rising visits per store, while Walmart’s broad “everyday value” remains steady with slower growth. Target, for its part, is lagging – likely a reflection of the broader bifurcation in retail which has left middle-market players caught between consumers trading down to value and those trading up to quality. 

• For retailers and CPG companies, the broader lesson is that value perception is becoming more nuanced. It’s no longer just about offering low prices at scale, but about how value is delivered – whether through small packs vs. bulk, or quick trips vs. stock-up missions. Success increasingly depends on prioritizing these distinct value formats and investing in channels where store-level productivity is improving.

• For CRE operators, the outperformance of retailers with clearly defined value propositions underscores the importance of mission-driven tenant mix. As shoppers visit with increasingly specific missions in mind, retailers that cater to those missions are outperforming. Tenant strategies should reflect this shift, ensuring complementary offerings that reinforce a cohesive shopping mission.

3. Beyond Walmart, Multiple Winners Emerge Across Markets and Segments

Walmart remains the dominant brick-and-mortar retailer nationwide and across all fifty states. Still, the data suggests there is room for multiple runners-up to succeed across geographies and customer segments.

Major Insights:

• Dollar General, Target, and Costco each attract distinct audience segments. Dollar General attracts a disproportionately high share of the “Mature and Retired Living” segment, while Costco leads among family households, with Target also over-indexing with this group. Among younger “Contemporary Households,” meanwhile – a segment encompassing singles, married couples without children, and non-family households – Target commands the highest share, slightly over-indexing compared to the nationwide baseline. 

• Regional strengths vary significantly, with Dollar General concentrated in the South, Costco dominant in the Northwest, and Target showing more dispersed areas of strength.

• Despite similar overall visit share, Dollar General leads in more states (26 vs. 17 for Target), reflecting broader geographic dominance.

Strategic Takeaways:

• For retailers, the data suggests that growth opportunities are increasingly shaped by localized demographic and geographic dynamics – meaning that targeted, market-specific strategies may be more effective than uniform national approaches.

• Younger “Contemporary Households” remain less locked-in than older demographics, representing a key battleground for future growth.

• For CPG companies, this data highlights that channel strategy is really about building the right mix of retailers, since even large national players reach different types of consumers. 

• CRE operators should ask "which anchor is right for this trade area" rather than "which anchor is strongest," as mismatched tenants can underperform even if they’re nationally dominant.

4. Walmart Sees Broad-Based Growth Across Nearly All Markets

After remaining essentially flat in 2025, average visits per location to Walmart grew 3.5% YoY in Q1 2026. And the retailer’s solid Q1 performance across the U.S. underscores its unique ability to resonate across income levels, geographies, and shopping missions.

Major Insights:

• Walmart posted year-over-year visit growth across nearly all U.S. markets in Q1 2026, reinforcing its role as a universally relevant retailer. 

• The giant’s comparative softness in small parts of the Northeast suggests an opportunity to double down on region-specific assortments, urban-friendly formats, or partnerships to better match local shopping behaviors. 

Strategic Takeaways:

• Walmart’s broad-based growth shows that even as consumers are increasingly willing to visit multiple retailers to get what they want, its Superstore model has solidified its role as a primary stop on the American shopping journey – making it a uniquely reliable anchor for CRE operators.

• For smaller retailers, this underscores the opportunity to win the “second stop” – capturing trips through curated assortments and more tailored in-store experiences that Walmart’s scale is less optimized to deliver.

• For CPG companies, Walmart stands out as a highly attractive partner for broad, efficient reach, given its consistent traffic across markets.

5. Target Shows Early Signs of a Turnaround

Target’s recent performance suggests early momentum in reversing prior softness.

Major Insights:

• Q1 2026 visits to Target rose 5.1% year over year, marking the chain’s first positive visit growth in more than a year, and suggesting that the chain’s new turnaround strategy may be bearing fruit. 

• Gains were driven primarily by visits lasting 30 to 45 minutes, which accounted for 19.6% of overall visits to Target in Q1 2026 – pointing to stronger in-store engagement rather than quick, mission-driven stops.

Strategic Takeaways:

• Target’s return to traffic growth – driven by increases in mid-length trips – signals a sustainable recovery on the horizon, strengthening its reliability as a traffic-driving tenant for CRE operators.

• Target's turnaround shows retailers how increasing shopper engagement can generate growth by converting quick trips into higher-value, multi-category experiences.

• For CPG companies, the rise in mid-length visits indicates a more receptive in-store environment for discovery and trade-up, making Target an increasingly attractive channel for innovation, merchandising, and premium offerings.

6. Dollar General Strengthens Its Role as a Local, Habitual Destination

Dollar General is becoming embedded in consumers’ daily routines. 

Major Insights:

• Visitor frequency to Dollar General is on the rise. In Q1 2026, nearly a quarter of visitors frequented the chain at least four times in an average month, up from 21.2% in Q1 2022.

• Dollar General is becoming increasingly local in nature: As its footprint expands, more visits originate nearby, with 28.0% coming from within one mile – reinforcing its role as a neighborhood store of choice. 

Strategic Takeaways:

• Dollar General’s visitation patterns point to a growing ownership of the convenience mission. Its expanding store density is creating a self-reinforcing network effect, where proximity fuels frequency, and frequency strengthens long-term defensibility. 

• For retailers, Dollar General’s rising share of nearby and high-frequency visits shows that proximity can drive habit, making convenience a powerful lever for building repeat behavior.

• For CRE operators, the data highlights the strength of hyper-local, necessity-driven traffic, positioning Dollar General as a stable tenant that anchors consistent, repeat visitation.

• For CPG professionals, the increase in frequent trips signals a high-velocity purchase environment, favoring smaller pack sizes and products that align with regular replenishment cycles.

7. Costco Sustains Growth Following Fee Hike

Costco continues to grow and diversify its audience despite higher membership fees and stricter food court access policies, highlighting the strength of its value proposition and loyalty model. 

Major Insights:

• In September 2024, Costco raised its membership fees for the first time in seven years – and more recently tightened enforcement of member-only access to its food courts. Despite these changes, visitation has remained strong, highlighting the company’s pricing power and deep customer loyalty.

• At the same time, Costco’s shopper base is broadening, with median household income trending slightly downward while remaining relatively affluent.

Strategic Takeaways:

• Offering strong value to a relatively affluent consumer base can be a winning formula in 2026. Retailers that combine quality, trust, and perceived savings – rather than competing solely on low prices – are well positioned to drive both loyalty and sustained traffic growth.

• For CRE operators, Costco’s sustained traffic growth and broadening shopper base reinforce its value as a standalone, high-demand traffic magnet that can anchor entire trade areas and drive surrounding retail development.

• For CPG companies, the combination of high traffic and declining median HHI signals that Costco is evolving into a scaled channel reaching beyond affluent shoppers, requiring more diversified assortment and pricing strategies.

INSIDER
4 Opportunities the World Cup Will Unlock for Retail, Dining, and Stadiums
AI-powered location insights from major events reveal how the 2026 World Cup will shape audiences and consumer behavior nationwide. 
April 16, 2026

Expanding Engagement Beyond the Stadium

It’s been decades since the U.S. last hosted the World Cup, and anticipation continues to build. While the matches themselves will deliver thrilling moments for fans inside the stadium, a far broader audience is expected to engage from beyond the gates – gathering at bars, watch parties, and living rooms across the country.

Drawing on insights from recent sporting and cultural events, this analysis examines how the World Cup may impact consumer behavior and audiences across stadiums, host cities, and nationwide.

1. World Cup Audiences Will Be Unique – Even Among Major Events

There is No Typical Concert and Sports Audience 

In 2025, MetLife Stadium in East Rutherford, NJ hosted a wide range of concerts and sporting events. And an examination of three – Kendrick Lamar & SZA’s tour stop, the FIFA Club World Cup Final, and a Week 17 New York Jets matchup against division rivals and the Super Bowl-bound New England Patriots – reveals clear differences in audience composition across event types.

Trade area analysis showed that the 2025 FIFA Club World Cup Final drew the largest share of single visitors and the highest median household income (HHI) of the three events – a pattern that could reflect the premium tickets and travel typically associated with a quadrennial championship match.

With the 2026 World Cup elevating the level of global competition, stadiums set to host matches this summer – including MetLife – may see even more dramatic shifts in their audience relative to other events.

Later-stage matches will draw more affluent audiences.

While spectators attending World Cup matches are likely to differ from those drawn to other events throughout the year, audience shifts are likely to occur also within the tournament itself. As the competition progresses and the stakes rise, the visitor profile at host stadiums may trend progressively higher-income, as suggested by an analysis of Levi’s Stadium in Santa Clara, CA during the recent NFL season and Super Bowl.

During the Super Bowl, the stadium’s captured market median HHI surpassed that of every 49ers home game during the 2025-26 season – a pattern consistent with the event’s premium ticket pricing, national draw, and high levels of out-of-market travel.

And since the World Cup only takes place every four years, and necessitates international travel for die-hard fans, attendees are likely to be even more affluent than Super Bowl go-ers. Moreover, as the tournament reaches its later stages, each match becomes more significant and carries the potential to drive an even more affluent in-person audience.

2. World Cup Will Generate Significant Opportunities for Nearby Dining and Entertainment

Tailgaters Expand the Opportunity Beyond Ticketed Guests

Diving deeper into last year’s FIFA Club World Cup Final and Semifinal matches at MetLife Stadium provides further insight into the significance of the in-person audience that doesn’t make it into the stands. While FIFA generally places restrictions on tailgating, the behavior was still observed at MetLife and several other tournament venues in 2025. To put the phenomenon into perspective, location intelligence indicates that on the day of the Club World Cup final, combined visits to MetLife and its parking lots were 24.8% higher than visits to the stadium alone.

AI-powered trade area analysis further contextualizes the economic significance of this audience. During the semifinal matches, MetLife Stadium’s captured market median HHI remained nearly identical – just over $100K – with and without parking lot visitors. A similar pattern held for the Final, where median HHI for both the stadium-only and combined stadium-plus-parking visitors both rose above $115K, with the stadium-only figure only marginally higher.

This suggests that tailgaters represent a significant cohort with discretionary income to spend on the broader match-day experience, even if they opt out of spending big money on tickets.

With tailgating during the 2026 World Cup likely to remain limited due to FIFA regulations, the spending power of fans just outside the stadiums could create opportunities for alternative forms of engagement. Fan zones and other nearby hospitality events may offer effective ways to capture demand.

Strong demand for stadium-adjacent dining and entertainment.

Nearby dining and entertainment venues are among the most accessible experiences for fans in the stadium area, and these stand to benefit significantly from elevated game-day foot traffic.

Analysis of recent FIFA Club World Cup matches reveals the impact of match-day activity on local businesses. Visitor journey data from the June 25th, 2025 matchup between Inter Milan and River Plate at Seattle’s Lumen Field, and the June 28th, 2025 meeting between Palmeiras and Botafogo at Lincoln Financial Field in Philadelphia reveals that a significant share of stadium visitors also stopped at nearby dining and recreation venues on the day. Location intelligence also shows that, on the day of the match, each stadium-adjacent venue received a significant visit boost compared to its 2025 daily average.

This pattern underscores the potential impact of the World Cup on the surrounding commercial ecosystem. The stadium may anchor the experience, but fan engagement will likely spill into adjacent areas – creating opportunities for both organizers and local businesses. To take full advantage, restaurants and bars can position themselves as fan-friendly destinations through watch parties, extended hours, and even mobile or outdoor offerings in stadium corridors.

3. Host Regions Will See Broad Economic Impact

Dining demand will rise as fans converge.

Previous major sporting events – including the Super Bowl – demonstrate that the impact of large-scale sporting moments often extends beyond the immediate stadium vicinity into the broader regional economy.

In the weeks leading up to the latest Super Bowl in Santa Clara, CA on February 8th, 2026, both the San Francisco-Oakland-Berkley and San Jose-Sunnyvale-Santa Clara CBSAs saw a notable uptick in year-over-year dining traffic – outperforming the nationwide average. The timing suggests that early-arriving travellers combined with locals enjoying pre-event concerts and events helped fuel demand. In contrast, nationwide dining traffic saw a more pronounced lift the following week – likely tied to Valentine’s Day on February 14.

This pattern indicates that regions hosting – or located near – World Cup 2026 matches could experience similar pre-event dining tailwinds. As out-of-town visitors arrive and local engagement builds in the days and weeks leading up to key matches, restaurants and hospitality may benefit from elevated demand – particularly when supported by ancillary events and fan experiences.

Matches will drive high-value tourism to host cities.

Other recent examples suggest that cities hosting major events like the World Cup stand to benefit from an influx of out-of-town visitors – particularly those with higher spending power.

Since the beginning of 2025, New Orleans has hosted a series of popular events that drove significant non-local traffic. AI-powered trade area data indicates that during these periods, out-of-market visitors consistently exhibited a higher median HHI than both local residents and typical commuters into the city.

As expected, the 2025 Super Bowl generated the most pronounced spike in out-of-market visitor median HHI among the events analyzed, but the pattern extends beyond one-time spectacles. Recurring events like Mardi Gras and major music festivals also attracted high-income visitors to the city – likely benefitting the local hospitality, dining, and retail industries.

Looking ahead to the 2026 World Cup, host cities are likely to experience a similar dynamic. The tournament’s global draw will likely bring affluent travelers with discretionary dollars to the host regions – visitors that will spend not only on match tickets, but also on accommodation, dining, and shopping. By sponsoring tournament-related festivals, concerts, and experiences in or near retail corridors, cities can amplify the economic impact of the World Cup beyond the stadium.

4. The World Cup’s Impact Will Extend Nationwide

Grocery and party food chains will see repeat visit spikes.

The impact of the 2026 World Cup is unlikely to be confined to the select cities hosting matches. Major sporting events drive large-scale at-home viewership, generating ripple effects nationwide.

The Super Bowl offers a useful benchmark. In the days leading up to February 8th, 2026, visits to grocery stores and pizza chains rose above day-of-week averages for 2025, ultimately peaking on the day of the big game day as households appeared to pick up last-minute fixings and takeout for their watch parties.

This pattern indicates that the World Cup – with its extended schedule and multiple high-stakes matchups – could drive repeated waves of elevated grocery and take-out demand as fans gather together throughout the tournament.

Sports bars will experience elevated match-day traffic.

Of course, at-home viewing is just one piece of the match-day equation. Many fans opt for a more communal experience – gathering at sports bars across the country to watch the game alongside fellow supporters.

Recent highly-anticipated soccer matches offer a clear signal of this behavior. During the recent Allstate Continental Clásico, MLS Cup Final, and SheBelieves Cup Final, top sports bars in key markets like Los Angeles and Miami recorded visit spikes above day-of-week averages.

Not every World Cup fan will be able to attend in-person or travel to a host city, but previous match-day lifts in sports bar traffic demonstrate that fans nationwide will participate in the tournament experience.

One Tournament, Multiple Touchpoints

The 2026 FIFA World Cup is set to engage a wide spectrum of fans – from casual viewers at home to dedicated supporters traveling to stadiums – shaping how and where demand emerges.

As a result, the tournament’s impact will be felt across multiple layers of retail, dining, and tourism. Stadium-centered spending, activity in surrounding corridors, host-city consumer demand, and gatherings of spectators nationwide all point to a broad and interconnected World Cup effect that is likely to shape both audience composition and behavior at scale.

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